How to Respond When Opportunity Knocks How to Respond when Opportunity Knocks “Risk comes from not knowing what you are doing” Warren Buffet By Will Witt Page 1 of 95 3/24/2011 How to Respond When Opportunity Knocks How to Respond When Opportunity Knocks Introduction This book is divided into three Sections Section 1 Section 1 provides an overview of the Shorace Process and can be read on its own without reference to Sections 2 Section 2 Section 2 is an E-book on how to use the Software Provara in the Analysis of the Options. It can be ignored initially when the reader is trying to absorb the Shorace concept. There is a lot of information in Section 2 on the selection and evaluation of the Options that will be of great value to the reader – even if the software itself is not purchased. By Will Witt Page 2 of 95 3/24/2011 How to Respond When Opportunity Knocks How to Respond When Opportunity Knocks Introduction ..............................................................................................8 Section 1 ..................................................................................................9 Introduction ..............................................................................................9 Background ............................................................................................9 Use of the E-book.................................................................................. 10 Applicability of the E-book ...................................................................... 10 Scope of the E-book .............................................................................. 11 Claims and Representations .................................................................... 11 Liability................................................................................................ 12 Section 1 .................................................................................................. 13 Chapter 1: ................................................................................................ 13 How Shorace Works ................................................................................. 13 Chapter 1 - Shorace Overview ................................................................... 14 Terminology ......................................................................................... 14 The SHORACE Process ........................................................................... 15 Definitions............................................................................................ 16 The Project Shell ................................................................................ 16 Optionology ....................................................................................... 16 Refinery ............................................................................................ 17 Accordancy ........................................................................................ 17 Execution .......................................................................................... 18 Comparison with Historic Terminology ................................................... 19 The Project Shell ................................................................................... 20 Definition .......................................................................................... 20 Why us the word “Shell”?..................................................................... 20 Why is the Shell document so important?............................................... 20 What should you call the process?......................................................... 20 What can trigger the need for a project? ................................................ 21 What does the word "success" mean in the context of the project execution process?............................................................................................ 21 How should the whole process work?..................................................... 21 Project Bible ...................................................................................... 22 Shell changes..................................................................................... 22 The SHORACE Matrix ............................................................................. 22 What is it? ......................................................................................... 22 The project approval process................................................................ 23 Project planning ................................................................................. 23 Your own matrix name ........................................................................ 23 Chapter 2 – the Project Shell ..................................................................... 26 Work scope summary ............................................................................ 26 Shell implementation philosophy........................................................... 26 Clarify the objectives ............................................................................. 26 Briefing meeting................................................................................. 26 The first workshop / stakeholder conference ........................................... 27 By Will Witt Page 3 of 95 3/24/2011 How to Respond When Opportunity Knocks What is a stakeholder? ........................................................................ 27 What sort of issues can be considered as bone fide objectives................... 28 Workshop conclusions ......................................................................... 28 Define the criteria for strategic fit and test against the criteria ..................... 28 What is strategic fit? ........................................................................... 28 Verify the business need...................................................................... 28 Identify the core competencies available to undertake the project ............. 29 Undertake SWOT analysis .................................................................... 29 Identify any regulatory or environmental issues ...................................... 29 Identify who will operate the facility ...................................................... 29 Undertake strategic risk review............................................................. 29 Gather the existing data available............................................................ 29 Preliminary project assessment: .............................................................. 30 Define the assumptions ....................................................................... 30 Identify the uncertainties..................................................................... 30 Strategic Risk Assessment ................................................................... 30 Capex and Opex models ...................................................................... 31 Source of total project funding ............................................................. 31 Identify internal and external stakeholders and prepare outline inquiry / communication plan............................................................................... 31 Define the option evaluation metrics ........................................................ 31 Prepare project shell document ............................................................... 32 Identify the project team, AP, cost and source of funding for Optionology ... 32 Project team for Optionology ................................................................ 32 Optionology Authorization Panel ........................................................... 32 Cost of Optionology ............................................................................ 32 Source of funding for Optionology ......................................................... 32 Summary of Optionology Work scope ....................................................... 32 Chapter 3: .............................................................................................. 33 Optionology ............................................................................................ 33 Chapter 3 – Optionology ........................................................................... 34 Work Scope.......................................................................................... 34 Summary .......................................................................................... 34 Optionology implementation philosophy ................................................. 34 Develop the option evaluation metrics ...................................................... 34 Identify the distinct options and test for strategic fit ................................... 35 The Identification process .................................................................... 35 The ground rules for the choice of options .............................................. 35 Test for strategic fit ............................................................................ 35 Identify key value drivers and their weighting ........................................... 36 Set risk criteria to ensure Risk Management consistency ............................. 37 Risk register ...................................................................................... 37 Develop each option that passes strategic fit tests ..................................... 37 Evaluation criteria............................................................................... 37 Preliminary execution plans.................................................................. 37 Stakeholder inquiry / communication plan................................................. 38 Identify stakeholders .......................................................................... 38 Deploy inquiry / communication plan..................................................... 38 Test the options via the inquiry / communication plan.............................. 38 Evaluate and select the preferred option using VM and RM techniques .......... 38 Evaluate the metric criteria .................................................................. 38 Select the preferred option .................................................................. 39 Identify the Source of Project Funds ...................................................... 39 By Will Witt Page 4 of 95 3/24/2011 How to Respond When Opportunity Knocks Identify the project team, AP, cost and source of funding for Refinery and Accordancy........................................................................................... 39 Project team for Refinery ..................................................................... 39 AP for Refinery ................................................................................... 39 Cost of Refinery and Accordancy ........................................................... 39 Source of funding ............................................................................... 39 Summary of Optionology work scope ....................................................... 39 Chapter 4: .............................................................................................. 41 Chapter 4 – Refinery ................................................................................ 42 Work Scope.......................................................................................... 42 Follow AP instructions in finalising the definition of the selected option .......... 42 Land acquisition ................................................................................. 42 Planning authorities and consents ......................................................... 42 Detailed project scope ......................................................................... 42 Infrastructure works ........................................................................... 43 Operational parameters ....................................................................... 43 Prepare draft contracts for surveys soil investigation etc ............................. 43 Site investigation and topographical survey. ........................................... 43 Other specialist studies ....................................................................... 43 Finalise and place contracts for the Refinery surveys and studies by consultants and supervise their execution.................................................................. 44 Contract documentation. ..................................................................... 44 What do you want? ............................................................................. 44 How do you want it done?.................................................................... 44 What are the benefits that you will gain? ............................................... 44 Can they do it?................................................................................... 45 Supervise the surveys and special studies................................................. 45 Test the preferred option using the survey and study data........................ 45 Prepare more detailed project schedule .................................................... 45 Undertake value engineering studies ........................................................ 45 Undertake risk reviews to reduce risk ....................................................... 45 Confirm project funding source................................................................ 45 Chapter 5: .............................................................................................. 46 Accordancy ............................................................................................. 46 Chapter 5 – Accordancy ............................................................................ 47 Work Scope.......................................................................................... 47 Prepare and submit planning and any other applications for consent / approval .......................................................................................................... 47 Prepare the Project Execution Plan........................................................... 47 Undertake Value Engineering Studies ....................................................... 47 Undertake Risk Reviews ......................................................................... 47 Continue the deployment of the communication plan .................................. 48 Project Funding..................................................................................... 48 Chapter 6: .............................................................................................. 49 Value and Risk Management ...................................................................... 49 Chapter 6 - Value and Risk Management ..................................................... 50 Introduction ......................................................................................... 50 Definition of a successful project ............................................................. 50 Value management................................................................................ 50 Risk management ................................................................................. 51 Summary ............................................................................................. 51 During detailed design the absolute values become even more important and more advanced techniques may need to be used – but the principles will remain exactly the same. .................................................................... 51 By Will Witt Page 5 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 7: .............................................................................................. 52 Project Execution ..................................................................................... 52 Chapter 7 – Go – Ahead and Execution ....................................................... 53 Work Scope Summary............................................................................ 53 Check that all aspects of the project comply with the Shell .......................... 53 Deploy the final stage of the communication plan....................................... 53 Prepare final ROI calculations.................................................................. 53 Undertake Design and Cost Review .......................................................... 53 Undertake Construction Review ............................................................... 53 Section 2 ................................................................................................ 54 Section 2 ................................................................................................ 55 Chapter 8 ............................................................................................... 55 Introduction to NPV .................................................................................. 55 The purpose of the E-book ................................................................... 55 About Provara .................................................................................... 55 Background .......................................................................................... 55 Economic and Financial Assessments........................................................ 56 License to use Provara ........................................................................ 57 Identification of the Options ...................................................................... 59 What is an Option? ................................................................................ 59 What are the Option differentiators? ........................................................ 59 Projects with several components ............................................................ 60 How do you actually develop the Options? ................................................ 60 In an established business ................................................................... 60 Other circumstances ........................................................................... 61 Glossary of terms..................................................................................... 62 Introduction ......................................................................................... 62 Discounting .......................................................................................... 62 Net Present Value.................................................................................. 63 What is NPV? ..................................................................................... 63 How does inflation effect NPV ............................................................... 63 How does Company taxation effect NPV ................................................. 63 How do you use the results of the Provara output? .................................. 64 Internal Rate of Return .......................................................................... 64 Chapter 9: .............................................................................................. 65 Capital Cost ............................................................................................ 65 The Assessment of Capital Cost.................................................................. 66 Introduction ......................................................................................... 66 Advanced economies........................................................................... 66 Fast developing economies .................................................................. 66 Backward economies and very remote projects ....................................... 66 The Approximate Approach to Cost Estimation ........................................ 67 Probability assessment........................................................................... 68 The input to Provara ........................................................................... 68 Worked example of probability assessment ............................................ 69 Chapter 10: ............................................................................................ 71 Project Income ........................................................................................ 71 The assessment of project income .............................................................. 72 Chapter 11: ............................................................................................ 73 Operating Costs ....................................................................................... 73 The assessment of Operating Cost.............................................................. 74 The difference between Direct Costs and Indirect Costs .............................. 74 A garage ........................................................................................... 74 A hotel.............................................................................................. 74 By Will Witt Page 6 of 95 3/24/2011 How to Respond When Opportunity Knocks Why are the differences so important?................................................... 75 Direct and indirect cost probabilities......................................................... 75 Sensitivity analysis................................................................................... 76 Just ignore the probabilities for the Capital, Income and Operating costs and Provara will calculate the NPV for the median case as well as the Optimistic and Pessimistic. ............................................................................................. 76 Chapter 12: ............................................................................................ 77 Value Management................................................................................... 77 Value Management................................................................................... 78 Introduction ......................................................................................... 78 Role in Construction............................................................................... 78 The benefits....................................................................................... 78 How is best value achieved? ................................................................... 78 Understanding Value.............................................................................. 78 The three value factors........................................................................ 78 Utility Value ....................................................................................... 79 Exchange Value.................................................................................. 79 Esteem Value..................................................................................... 79 Hard and Soft Values .......................................................................... 79 Value Management using Provara ......................................................... 80 Risk assessment techniques ...................................................................... 82 Introduction ......................................................................................... 82 Eliminate (Terminate) show-stoppers and biggest risks ............................ 82 Reduce (Treat) risks ........................................................................... 82 Insure or Transfer risks ....................................................................... 83 Contain (Tolerate) the risk within the contingency reserve........................ 83 Chapter 14: ............................................................................................ 84 Study and Survey Costs ............................................................................ 84 How to assess the cost of studies and surveys.............................................. 85 By the use of specialists ......................................................................... 85 What do you do if there are no local specialists.......................................... 85 Chapter 15: ............................................................................................ 86 Provara in Action ..................................................................................... 86 How to use the Provara Options Analysis Tool .............................................. 87 How and When to use Provara................................................................. 87 What are Scenarios and Sub-scenarios .................................................. 87 Concept development.......................................................................... 87 Analysis of the Options ........................................................................ 88 The Development of the Project Plan ..................................................... 88 Definition of the Options......................................................................... 89 Appendices ............................................................................................. 91 Appendix A ............................................................................................. 92 Cost Estimate accuracy and related fee costs ............................................ 92 Appendix B ............................................................................................. 93 Project Classification Tool ....................................................................... 93 Appendix C ............................................................................................. 94 Risk Assessment Tables ......................................................................... 94 Likelihood.......................................................................................... 94 Impact .............................................................................................. 94 Appendix D ............................................................................................. 95 Value benchmarking .............................................................................. 95 By Will Witt Page 7 of 95 3/24/2011 How to Respond When Opportunity Knocks Introduction As a general rule the most successful man in life is the man who has the best information. Benjamin Disraeli (1804 – 1881) By Will Witt Page 8 of 95 3/24/2011 How to Respond When Opportunity Knocks Section 1 Introduction Background Will Witt is one of the most experienced and widely practiced Civil Engineers in the World. He was one of the very successful graduates produced by the Sheffield University Faculty of Civil Engineering run by the famous Professor Bill Eastwood in the late 1960’s. His rigorous and enthusiastic approach to engineering was taken up by the many students that became very well known engineers – such as Professor Les Clark who became the President of the Institution of Structural Engineers Will got a good honours degree and went straight out on site to see how things were really built. After 2 years he was put in charge of a $25.0m (current value) project – a lot of responsibility for a 23 year old! After 5 years in muddy boots it was time to see what design was about and he became a Member of the Institution of Civil Engineers (MICE) and also passed the difficult Institution of Structural Engineers Entrance Exam. He was a Chartered Engineer twice over! In 1978 he helped Bob West start up Robert West Consulting – a firm still in business now. In 1985 he set up a contracting firm called Pentacon. Projects included the infrastructure for the new town of Chafford Hundred at West Thurrock in Essex. Feasibility studies, master planning and construction of roads, drains, utility services, railway station, schools and shops, were carried out to develop old quarries into a thriving town of 12000 people. Pentacon built offices, warehouses and factory units for developer, retailer and manufacturing clients. It ceased trading in September 1990 during the severe credit squeeze. Will had given personal guarantees to banks and was made personally bankrupt in 1992. Lack of engineering work forced Will into building house extensions by hand for several years. Eventually, engineering picked up again and Will became a consultant to Kellog Brown and Root in 1995. For 12 years he was involved with some of the biggest projects in the world like the Darwin-Alice Springs railway, Tengiz oil field, Kashagan oil-field in the Caspian, Sahkalin Island project for Shell and many other very large projects. He was always involved in the master planning and feasibility study stages because of his wide experience, analytical ability, enthusiasm and ability to think “Outside of the Box” By Will Witt Page 9 of 95 3/24/2011 How to Respond When Opportunity Knocks In 2004 he moved to France and set up Bluepools with his oldest son Luke. Bluepools has now built about nearly 100 swimming pools and is on course to become one of the biggest swimming pool installers in France and the UK. He also found the time to set up a pool building operation in Nevada and Arizona with a US partner who is resident in Las Vegas. He still helps companies carry out feasibility studies on major projects and has continued to work as a hands-on engineer for particular clients but has found the time to write this E-book so that project developers everywhere can benefit from his experience. So Will knows everything just about everything there is to know about engineering and construction projects and setting up new businesses involving construction – and has written this book for the benefit of anyone that really wants to know how to do a Feasibility Study on a Major Project. Use of the E-book It is a sad fact that most new businesses fail and that many existing businesses fail or are taken over after a project has gone sour. Most of the projects that cause such failures are fundamentally sound and fail or do not progress because of mistakes that are made during the early project development process. The objective of the E-book is to help get new engineering and construction projects that are required to solve problems or take advantage of an opportunity up and running. Shorace is a system and is not mandatory. I recommend that you read the entire E-book and then consider how you might implement the principles of the process within your own organisation. It is possible that you will need to “tune” the process to suit the requirements of your own business. Many firms are set up on a departmental basis and it is in those businesses that SHORACE may prove to be most beneficial. The most important thing is to mould the principles involved to your particular business style and type of work and not to let the particulars get in your way. And please remember the two fundamental facts about systems. A system is a process of realising a specific objective based on undertaking a series of logical actions in a logical sequence. A system allows inexperienced people to predictably achieve a specific objective. Applicability of the E-book The E-book has been written expressly to help people who are new to feasibility studies or people with previous experience of them that want to improve their techniques. The E-book is mainly geared towards engineering and construction but the author has applied exactly the same principles in business development feasibility studies. By Will Witt Page 10 of 95 3/24/2011 How to Respond When Opportunity Knocks The E-book has been written for large complex projects. However the principles are very simple and can also be applied to the smaller engineering and construction projects of any shape and size. In simple projects many of the Work Items in each Step can just be ignored when they are obviously inappropriate. Many people have read the book and have said that “I do not need to follow a complicated process like this” – Well I know that are wrong - unless you undertake each Step in sequence your project is likely to go sour. The methodology of the process is that there are 5 distinct steps or stages of project development before Detailed Design even commences. At the end of each Step there should a milestone where the real decision makers are involved. It is very important to remember that the project development process should be decision driven and not led by the activities involved. There are three important underlying objectives that must be constantly born in mind; • • • The identification and optimization of the value of the project drivers The execution of just the work required to support a defined decision making process Continuous alignment of all the involved parties This E-book has been designed to help the project owner and developer and has been written on that basis. The project owner may be an industrial concern, a property developer, a private individual or part of local or central government. The project owner may also be the project developer. He is referred to as the “Project Sponsor” in this E-book. One really important issue is that there is a steep increase in the cost of each of the 4 steps. So if a total show stopper emerges during any of the Steps it is important to stop the project then and there – and perhaps reconsider the previously agreed objectives. Scope of the E-book This E-book concentrates on the Shell, Optionology and Refinery but the sections on Accordancy and Execution are included for the sake of clarity although there are hundreds of publications available that deal with these aspects in more detail. You are probably unfamiliar with these terms and they are explained in Chapter1. Claims and Representations Every effort has been made to accurately represent this informational product and it’s potential. There is no guarantee that you will earn any money using the techniques and ideas from this product or that your projects will be improved by them. Examples in this product are not to be interpreted as a promise or guarantee of success or earnings. The level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned your finances, knowledge and various skills. Because By Will Witt Page 11 of 95 3/24/2011 How to Respond When Opportunity Knocks these factors differ according to each individual, Piexe cannot guarantee your success or income level. nor that it is responsible for any of your actions. Liability The materials in this site are provided "as is" and without warranties of any kind either expressed or implied. Piexe disclaims all warranties, implied or expressed, including, but not limited to, implied warranties of merchantability for a particular purpose. Piexe does not warrant that the functions contained in this site's material will be error free, that errors will be corrected, or that this site or the server that makes it available are free of viruses or other harmful things. Piexe does not warrant or make any representations regarding the use or the results of the use of the information and material in this E-book in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair or correction. Under no circumstances, including, but not limited to, negligence, shall Piexe be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this E-book, even if Piexe has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Facts and information in this E-book are believed to be accurate at the time they were placed in it. Changes may be made at any time without prior notice. All data provided in this E-book is to be used for informational purposes only. The information contained in this E-book and pages within, is not intended to provide specific legal, financial or tax advice, or any other advice, whatsoever, for any individual or company and should not be relied upon in that regard. The services described in this E-book are only offered in jurisdictions where they may be legally offered. By Will Witt Page 12 of 95 3/24/2011 How to Respond When Opportunity Knocks Section 1 Chapter 1: How Shorace Works “It would be naive to think that the problems plaguing mankind today can be solved with means and methods which were applied or seemed to work in the past. . .” Mikhail Gorbachev, (1988) By Will Witt Page 13 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 1 - Shorace Overview Terminology Shorace is an acronym for the following steps that are carried out in chronological order; 1. Shell 2. Optionology 3. Refinery 4. Accordancy 5. Execution Shell, Optionology, Refinery and Accordancy are new terms that I use to describe the different early steps in Project Development. I make no excuse for making up the word “Optionology”. It is the most important part of the Project Appraisal process and there is no English word that has the meaning that I have given to it. This E-book concentrates on the Shell, Optionology and Refinery but the sections on Accordancy and Execution are included for the sake of clarity. I have used the word “Shell” to describe the first Step of the Shorace system quite deliberately because it indicates something that is hard and unyielding – and there is a very powerful reason for this. In the past terms like “Project frame” and most popularly “Project Charter” have been used to describe the initial project stage. And the normal approach has been to guess what this document should say because “We don’t know much about the project so it doesn’t matter if we get it wrong because we can always change it in the future”. Consequently the document is often put in a drawer and forgotten. THIS ATTITUDE AND APPROACH IS ONE OF THE FUNDAMENTAL REASONS WHY PROJECTS GO WRONG! The Shell should be written and redrafted endlessly until every “Project Sponsor” that has any responsibility for the Project can sign off on it. Then it should become the “Project Bible” against which every future document is measured. If the new document does not comply then it should be changed. If the issue is so fundamental that the project cannot continue then it should be paused until the Shell document is revised and re-approved. If the “Project Sponsors” cannot agree on the change the project should be cancelled. You will probably have heard of Value Management and Risk Assessment but may not be sure exactly what is entailed in undertaking these types of analysis. There is a Chapter on each of these concepts and they may be ignored at this stage during your first reading of this E-book, because the techniques can be easily applied later when your project is underway. By Will Witt Page 14 of 95 3/24/2011 How to Respond When Opportunity Knocks The SHORACE Process STEP Content Process SH SHELL Opportunity statement Strategic fit statement Project manager and his Gather existing data team are impartial Statement of assumptions Statement of uncertainties Define the options Values and trade-offs Capex and Opex Identify stakeholders Strategic risk review Why are we doing this? What exactly are we going to do? Is it something we should be doing? O OPTIONOLOGY Finalise option evaluation metrics Identify the real options Identify value drivers Set risk criteria Develop each doable option Test the options Deploy communication plan Select preferred option and develop scope and outline specification documentation What is the best way of doing it? Can we eliminate every major risk? Will it do what we want? Finalise the scope of the selected Option Undertake the required surveys and investigations Prepare the concept design to match the project sponsors requirements regarding features and performance parameters. Prepare costs estimates and schedules in order to calculate the Return on Investment etc Finalise the proposal and develop the answers to every query and possible objection Project team is technically challenged and intrigued. Consultants are only used for tasks such as surveys, technical reports and cost advice. R REFINEMENT Project team is now the project champion and develops the preferred option to meet all the project sponsors requirements. Technical consultants are now required AC ACCORDANCY Preliminary engineering design Prepare detailed project execution plan Project team appoints Undertake Value Engineering the consultants and gets Undertake Risk Review all the stakeholders Continue with communication plan behind the project Submit consent applications Get everyone involved to agree with and back the project Major input from technical consultants required E EXECUTION Final commitment of resources Final Go – No by the The project is placed in the project execution Full agreement is Project Sponsor process where detailed design and confirmed and the construction proceeds on a conventional project sponsor commits basis the business to the By Will Witt Page 15 of 95 3/24/2011 How to Respond When Opportunity Knocks project Definitions The Project Shell The Project Shell document should include: 1. A brief statement outlining the business opportunity or a problem that needs to be resolved. 2. A Statement demonstrating strategic fit or business need 3. A Statement of the assumptions and uncertainties 4. A preliminary assessment of the options that might be considered (not an exhaustive list at this stage) 5. The qualitative values and the trade-offs between capital costs (Capex) and operating costs (Opex) that need to be taken into account 6. Strategic Risk Review 7. Preliminary Capex and Opex figures During this stage the work is concentrated on the acquisition of background data and the identification of “show-stoppers”, The Shell must be coherent and its purpose is to define the objectives of the project and demonstrate how the project is allied with the strategic business strategy of the Project Sponsor. It should be a short document and never cover more than 5 / 6 sheets of paper and should include the Shorace Matrix (Outline project development plan). Optionology A new word that I have made up to describe this project stage that concentrates on identifying all the possible development options or alternatives and will include; 1. Development of quantitative option evaluation metrics 2. Identification of all the distinct options and testing for strategic fit 3. Identification of the key value drivers and their weighting 4. Setting of risk criteria to ensure RM consistency 5. Development of each option that passes the strategic fit test along with preliminary execution plans 6. Confirmation of stakeholder identity and the deployment of an initial inquiry / communication plan 7. Testing of the options via the inquiry / communication plan By Will Witt Page 16 of 95 3/24/2011 How to Respond When Opportunity Knocks 8. Evaluation and selection of preferred option using Value Management and Risk Management techniques and the evaluation metrics It is always preferable to restrict the choice to one option but in some projects it will be found that the cost and construction schedule is so dominant that the final choice may have to be deferred into the Refinery and occasionally into the Accordance S tage. Refinery I have given another meaning given to an old word. As the name suggests this stage concentrates on improving and identifying more refined project details and would include; 1. The identification of any land that needs to be acquired and the cost of acquisition and obtaining consent for access for testing 2. The preparation of a detailed project scope 3. The identification of any infrastructure works that are required 4. Confirmation of all the operational parameters 5. The preparation and letting of contracts for surveys, soil investigation and any special studies such as market surveys. 6. Supervision of the surveys and special studies and acceptance of the reports and results. 7. The assessment of the results of the surveys and studies and the testing of the preferred option including consideration of staged construction to optimise the ROI. 8. The preparation of a detailed project schedule 9. Undertaking Value Engineering Studies 10. Undertaking Risk Management Studies It is the Value and Risk Management in this step that reduces the likelihood of those late changes that can cost so much during construction. Accordancy This is another new word that emphasizes the importance of communicating the projects aims and objectives to all the parties that could affect the project outcome. The title of this stage or step may be puzzling to many of you who are more experienced in the execution of feasibility studies. Accordancy is a very appropriate name because it is at this stage that the detailed project execution plan is prepared and published and everyone who has any influence or interest in the project must be brought on side to back it – or the project is fine tuned to take account of any valid objections. The detailed project execution plan should include; 1. The work plan and work breakdown 2. The detailed construction schedule By Will Witt Page 17 of 95 3/24/2011 How to Respond When Opportunity Knocks 3. The contracting plan 4. The tender documents 5. Detailed Capex, Opex and other costs 6. Risk assessment and mitigation plan This stage will also include all the applications for consent to both local, regional and national government in accordance with the local rules and regulations as well as the project Communication Plan that deals with project Public Relations. Execution This will include the detailed design, construction, commissioning and operation etc that has largely been ignored in this book because there are thousands of book, reports and publications that deal with it in great detail. By Will Witt Page 18 of 95 3/24/2011 How to Respond When Opportunity Knocks Comparison with Historic Terminology Readers will find the following Table useful. It also illustrates how confusing the old terminology is – especially as many people move about between the construction, investment and oil and gas industries. Step / Stage SHORACE Terminology Construction Terminology Investment Terminology Oil and Gas Terminology 1 Shell Charter Appraisal Feasibility 2 Optionology Pre-feasibility Appraisal Concept 3 Refinery Feasibility Investment Planning Front End Engineering Development (FEED) 4 Accordancy Project Plan Asset Creation Detailed Design 5 Execution Detailed design and construction Asset Creation and Operation Construction and Operation You will find that no two engineers actually agree on the names in the table, let alone what should be undertaken during each stage. The main differences between SHORACE and the traditional approaches are as follows • The SHORACE process is decision driven whereas the traditional approaches are activity driven • The SHORACE process covers different ground during each stage whereas the traditional approach does the same thing but in ever increasing detail • The SHORACE process requires a clear go – no go decision at the end each stage, whereas traditionally the go – no go decision is made at the end of Refinery • The SHORACE terminology is clear and unambiguous whereas the vagueness of the old terminology leads to constant debate and confusion as to what should be included in each stage By Will Witt Page 19 of 95 3/24/2011 How to Respond When Opportunity Knocks The Project Shell Definition For ease of reference I have copied the definition of the Shell here again and it is; 1. A brief statement outlining the business opportunity or a problem that needs to be resolved. 2. A Statement demonstrating strategic fit or business need 3. A Statement of the assumptions and uncertainties 4. A preliminary assessment of the options that might be considered (not an exhaustive list at this stage) 5. The qualitative values and the trade-offs between capital costs (Capex) and operating costs (Opex) that need to be taken into account 6. Strategic Risk Review 7. Preliminary Capex and Opex figures Why us the word “Shell”? The word "Shell" is the name that I give to the primary document that will govern the whole feasibility study process. It has also been called the "Frame" or the "Project Charter". I prefer the word Shell because it implies that it is hard and unyielding - and this is exactly what the document should be - a hard and unchangeable "Bible" that the project must comply with. If it becomes a soft changeable document subject to the whims of senior management the project will quickly become unmanageable. Why is the Shell document so important? The Shell is particularly important because it is the lack of a document of this stature that is most commonly neglected and where the seeds of dramatic project failure are sown. The Golden Rule of the Shorace Process is that the following Step cannot be commenced until the Project Sponsor (or his delegate) has signed off on the previous step and sanctioned the expenditure on the next one. In practice the Shell should never be signed off lightly as in good practice it immediately becomes the Project Bible to which all future decisions will be referred. What should you call the process? It is important that you give the process a name so that in the course of time it becomes "branded" as your firms approach to project inception and execution. Your consultants will learn to live with it over time and they may even eventually acknowledge that it is effective. They will never like it because it reduces their control over the end product and By Will Witt Page 20 of 95 3/24/2011 How to Respond When Opportunity Knocks their ability to pad the documents out with "boiler plate" text. For the uninitiated "boiler plate" text is standard text that is just inserted from old documents and not expressly written for the project. I call the process SHORACE but I expect that others will develop their own terminology. What can trigger the need for a project? These might include:● A change in the regulations that govern business operations ● A new product or service or market or business opportunity ● Capacity change ● Operational change ● Accident or environmental disaster ● Human resource problems What does the word "success" mean in the context of the project execution process? Before we go any further let's look at what I believe the word success means in this context - it is quite simple and there are two options: ● If the project is viable the best value option and method of execution are chosen to ensure a maximum Return on the Investment ● If the project is not viable the project is terminated as early as possible in the project initiation and execution process You will all know that there are many projects that were executed when they should not have been and many more that should have been more successful than they were. One of the objectives of this E-book is to help project developers ensure that their projects fall firmly into one of the above two categories. How should the whole process work? At the end of every Step the project team will undertake a presentation to an Authorization Panel (AP) based on the deliverables specified in the SHORACE Matrix (described below). One common arrangement is for the Authorization Panel to consist of Senior Management and for the Project Work to be undertaken by Line Managers assisted by Consultants or just by Consultants. The Authorization Panel Chairman may either be directly responsible for the budget required for the project or be responsible for reporting on the budget to the Directors or to higher management. By Will Witt Page 21 of 95 3/24/2011 How to Respond When Opportunity Knocks Most defective projects will be abandoned during the Shell Authorization Panel presentation. However some will make it through to the Optionology Authorization Panel. Such projects are always the ones that cause the most difficult go – no/go decisions. Don't forget that one of the main purposes of the process is to weed out the projects that do not work. The most important thing about the Shell is that it must have a clear purpose that is easy to understand. "If the concept is difficult to explain then you don't understand what the real problem or opportunity is". The early project assessment process and the drafting of the Shell document can be a highly iterative process in complex projects. When you start to draft the Shell you will realise that there are gaping holes in the early project assessment work that needs to be looked at again. When you have plugged these holes more appear as you redraft the Shell over and over again. I have personally spent weeks trying to forge a single shell document of a few pages into a simple coherent document – but it was a very complex project! Project Bible Once the Shell has been approved by the Authorization Panel (AP) it will become the "Project Bible" throughout the life of the project and every project decision must be made in accordance with its stipulations and provisions. Shell changes The Shell must be written with great care at a time when all the overriding project issues are fresh in the minds of the project team and so ideally the Shell:“Should never need to be changed” A change requirement will indicate that the Shell project team - “Got it wrong” So if the project is in trouble unless the Shell is changed, any revision must be considered with great care to ensure that coherency is maintained. It should then be taken back to and approved by the AP from the previous Step. The SHORACE Matrix What is it? The term project planning can be very confusing because there are two different aspects of it that are very frequently confused. I have seen plenty of instances when activities from each aspect have even been put into the same schedule! I call them the project approval process and project planning – they are both interdependent but they must be kept as two separate processes. By Will Witt Page 22 of 95 3/24/2011 How to Respond When Opportunity Knocks The project approval process This is the process whereby a project is approved by the organisation that is the ultimate benefactor of the project and will in most circumstances provide the personnel and chairperson of the Authorization Panel (where approval means project go-ahead) The SHORACE Matrix maps out the project approval process that is prepared during the Shell step, and is updated in subsequent steps as described below. The Matrix maps out the whole project and gives reasonable time frames for each step. The detailed schedules for the subsequent steps are part of the deliverable from each previous step. On the following page I have provided the basic format of the SHORACE Matrix in a simple tabular basis. It can be set up in MS Word in a few minutes and so you do not need to buy expensive templates. My format and the explanatory notes in this E-book will allow you to populate and tailor the table to meet the requirements of every project that you undertake. During the Shell step the matrix is populated with: ● The work scope for the Shell and Optionology Stages ● The deliverables for the Shell and Optionology Stages ● The Project team for the Shell and Optionology Stage ● Authorization Panel personnel for the Shell and Optionology Stages ● The dates for the Shell and Optionology Stage Authorization Panel meetings. During Optionology the original matrix is updated and the rest of the matrix is populated for Refinery, Accordancy and Execution. During Refinery the matrix is updated for Accordancy and Execution and so on. Project planning Do not confuse the SHORACE Matrix with detailed project planning tools like Microsoft Project and other software tools that are used. These should incorporate milestone dates from the SHORACE Matrix but these tools are used to schedule the design, consent and construction process (where consent refers to local / regional / central government approval). Your own matrix name I am sure that you as you improve and develop your own procedures you will choose your own name for it as part of the branding and consolidation of the process into your own organisation. By Will Witt Page 23 of 95 3/24/2011 How to Respond When Opportunity Knocks The SHORACE Matrix Step Step work scope summary Shell Optionology Refinery Accordance Shell (Desk study) Optionology (Desk study) Refinery and surveys Accordancy Go – no go and and project Execution execution plan Follow the AP instructions in finalising the scope of the selected option including:- Prepare and submit planning and any other applications for consent / approval Clarify the project objectives Develop the option evaluation metrics Define the criteria for Identify all the distinct strategic fit and test options and test for strategic fit Gather the existing data Preliminary project assessment Identify the key value drivers and their weighting • Land acquisition • Detailed project scope • Infrastructure works • Operational parameters • Define the assumptions Set risk criteria to ensure RM • Identify the uncertainties consistency Prepare draft contracts for • Strategic risk assessment Develop each option that • Capex - Opex models passes the strategic fit test • Possible funding sources along with preliminary execution plans Identify internal and external stakeholders and prepare Confirm stakeholder identity and deploy completed inquiry draft inquiry / / communication plan communication plan surveys, soil investigation, etc. Finalise and place contracts for the Refinery surveys and special studies. Supervise the surveys and special studies. Define the option evaluation Test the options via the inquiry / communication plan metrics Take the results of the surveys and studies and Evaluate and select Prepare project shell test the preferred option preferred option using VM document and RM techniques and the including consideration of staged construction to evaluation metrics Identify the project team, optimise the ROI. review board, cost and Identify source of funding schedule for Optionology Confirm source of funding Identify the project team, Prepare more detailed review board, cost and schedule for Refinery and project schedule based on the preferred option Accordancy Step deliverables Undertake value engineering studies Execution Check that all aspects of the project comply with the Shell. Deploy the final stage of the communication plan. Prepare final ROI calculations including estimates of the figures required to demonstrate Prepare detailed execution that corporate investment plan including: objectives are being met. Undertake risk reviews to reduce risk • The work plan and Undertake Value and Risk Management Review work breakdown • The detailed construction schedule • The contracting plan • The tender documents • Detailed Capex, Opex and other costs • Risk assessment and mitigation plan Finalise funding contracts Continue the deployment of the communication plan 1). Project shell 2). Project planning matrix 3). Presentation of all relevant date to the AP 1). Responses to inquiry / communication plan 2). Report on the options and recommendations 2). Presentation of all relevant date to the AP 1). Updated planning matrix inc detailed Accordance schedule 2). Presentation of all relevant date to the AP including surveys and special study reports 1) The detailed project execution plan 2). Report on the engagement with the stakeholders Final Report on project viability and recommendations on project go - no/go. AP has 3 choices: Proceed to Optionology Re-do Step1 Abandon the project AP has 3 choices: Proceed to Refinery Re-do Optionology Abandon the project AP has 3 choices: Proceed to Accordance Re-do Refinery Abandon the project AP has 2 choices: Proceed to Execution Re-do Accordance The final go or no-go decision Project team Authorization Panel (By name and inc. ext. consultants) Review date Study cost Notes In most circumstances consultants will not be involved with Shell. The matrix then provides both power and flexibility. For instance at the end of Shell the Shell document can be used to get funding and then be issued to consultants as the Terms of Reference for Optionology and the deliverables from Optionology can be the basis of the Terms of Reference for Refinery. By Will Witt Page 24 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 2: The Project Shell “We must avoid here two complementary errors: on the one hand that the world has a unique, intrinsic, pre-existing structure awaiting our grasp; and on the other hand that the world is in utter chaos. The first error is that of the student who marvelled at how the astronomers could find out the true names of distant constellations. The second error is that of the Lewis Carroll's Walrus who grouped shoes with ships and sealing wax, and cabbages with kings...” R. Abel, Man is the Measure, New York: Free Press, 1976 By Will Witt Page 25 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 2 – the Project Shell Work scope summary 1. Clarify the objectives – the opportunity statement 2. Define the criteria for business fit and test against the criteria: ● What is strategic fit? ● Verify the business need ● Identify the core competencies available to undertake the project ● Undertake SWOT analysis ● Identify any regulatory or environmental issues ● Identify who will operate the facility ● Undertake strategic risk study 3. Gather the existing data available 4. Preliminary assessment: ● Define the assumptions ● Identify the uncertainties ● Preliminary Risk ● Assessment ● Capex and Opex spreadsheets 5. Identify internal and external stakeholders and prepare outline inquiry / communication plan 6. Define the option evaluation metrics 7. Prepare the Shell document 8. Identify the project team, AP, cost and source of funding for Optionology Shell implementation philosophy The timescale for Shell should be kept as short as is possible consistent with the requirement that sufficient work is done to allow the Shell AP to sanction the implementation of Optionology. Clarify the objectives Briefing meeting At the outset the project will probably be quite vague in concept and structure. By Will Witt Page 26 of 95 3/24/2011 How to Respond When Opportunity Knocks The first thing to do is to clarify what the project objectives are at a strategic briefing meeting involving client representatives and key stakeholders. The agenda could include:● Clarification of the underlying business need ● The options that have been considered and the initial views on these ● Identification of the strategic risks ● The assumptions and uncertainties ● Sources of finance and order of cost envisaged ● Preliminary identification of the stakeholders ● Format for the first workshop The first workshop / stakeholder conference After the briefing meeting the project team should prepare a workshop brief that should at least include:● An agenda ● A list of participants and their interest ● The minutes of the briefing meeting ● The scope of the issues to be examined and the desired output ● Briefing documentation and background data There are all kinds of ways of running workshops that will depend on the culture of the organisation. In my experience this kind of workshop is likely to involve senior managers who intensely dislike debating trivial issues. In this case a great deal of analysis and preparation needs to be in place before the workshop so that the gathering can concentrate on processing it. Whatever format the workshop takes it should generate a large volume of data that will take time to process and summarise into a clear set of project objectives. What is a stakeholder? A stakeholder is anyone who has or may have a direct or indirect interest in the project for whatever reason. The identity of the internal stakeholders will be obvious to anyone who has been in the promoting firm for any length of time – if they are not obvious then the project promoter should seek the opinion of his immediate superior. External stakeholders might be the land owner, riparian owners, planning authority, local newspaper etc By Will Witt Page 27 of 95 3/24/2011 How to Respond When Opportunity Knocks What sort of issues can be considered as bone fide objectives The removal of a problem, bottom line profit, greater efficiency, reduction of business risk, removal of long term obligations, capital growth, reduction in rental outgoings, accommodation for increased staffing levels, etc etc Workshop conclusions The conclusions from the first workshop / stakeholder conference should be boiled down into minutes with the following headings:● The primary objective(s) ● Any secondary objectives ● Nice to haves ● Preliminary assumptions ● Preliminary uncertainties ● Any other special or unusual project characteristics Define the criteria for strategic fit and test against the criteria After the objectives have been clarified they need to be tested against the strategy of the sponsoring business or organisation. What is strategic fit? Answer - “The extent to which the activities of an organisation are complemented by a new activity in such a way as to contribute to competitive advantage”. Many organisations will already have internal ground rules that govern the type of new activity or business that the organisation can undertake and these will obviously have a primary role in decisions regarding strategic fit. Environmental concerns, national and local political considerations, ethical considerations are all areas where strategic fit may influence whether the proposed project is viable. Beware - if you do not do this testing your whole project may be shot down by a senior executive or a stakeholder after you have invested a lot of time and resources into the project. Verify the business need When someone has realised that there is a need for some kind of change the first thing to do is to verify that a building or construction project is the best way to deliver the benefit. This will involve considering all the other options that are available and testing them against the overall strategy. By Will Witt Page 28 of 95 3/24/2011 How to Respond When Opportunity Knocks Identify the core competencies available to undertake the project This may not be easy because of the conflicting demands of senior managers. They will want their own line managers involved but at the same time will not release them from any day to day responsibilities to help with the project. Make no mistake you must maximise the input from everyone in the organisation that has core experience or knowledge that will enhance the body of knowledge that the project must develop if it is to be successful. The following approach will probably make the most productive use of line manager’s time:● Co-opt them as part-time team members ● Have a series of meetings with each line manager that are basically question and answer sessions ● Prepare a draft Project Shell and circulate it to the managers involved asking them to indicate how they can help This process will probably help you to set up the Project Team for Steps 1,2 and 3. Undertake SWOT analysis The acronym for Strengths, Weaknesses, Opportunities and Threats and normally undertaken in brain-storming sessions that will help get the internal stakeholders behind the project. Identify any regulatory or environmental issues Data on this may be available from internal line management. Identify who will operate the facility This may be a political can of worms that may need to be parked at an early stage of a project. However if there are stakeholder issues involved they will have to be dealt with. Undertake strategic risk review At this stage the project team needs to examine the risks that could affect the business in the long term particularly the project effect on growth, continuation and even survival as well as the actual risk involved in the project itself dealt with in the Preliminary Project Assessment. Gather the existing data available This can be delegated - instruct someone to gather together every piece of information from every source available and then file and index it. This is the By Will Witt Page 29 of 95 3/24/2011 How to Respond When Opportunity Knocks start of the project body of knowledge. Preliminary project assessment: Define the assumptions Sometimes these are called “Givens” - I prefer the term “Assumptions” but the terms are totally interchangeable. They will form the bedrock scope requirements of the project and should be continuously challenged throughout the entire Shell process. They might include:● The operational capacity of the proposed facility ● The location and / or site availability ● The project schedule requirements ● Local Infrastructure capacity ● Environmental standards ● Local / regional / national planning requirements ● Operational criteria ● Etc The project team must satisfy themselves that the assumptions are a rock solid basis on which to proceed. If they are not certain then the Assumptions must be classed as Uncertainties – see below In many organizations these requirements are set in place by senior management and not challenged – does this sound familiar to you? It is of fundamental importance that during Shell they can be challenged by any member of the project team, internal stakeholders or the AP After the Shell is approved by the Shell AP it should only be challenged in rare circumstances – probably after some fundamental change in the economic or environmental conditions. Identify the uncertainties The uncertainties may be items that cannot be made assumptions by the project team during Shell but can be verified as facts during further study in Optionology. Many of the uncertainties will also feature in the Risk Management process as the project proceeds. Strategic Risk Assessment This part of the Risk Assessment study should also identify a project strategy for managing the project risks. By Will Witt Page 30 of 95 3/24/2011 How to Respond When Opportunity Knocks Capex and Opex models These will be preliminary spreadsheets that test whether the project looks reasonably viable or not. Remember that you only need to fix an order of cost at this stage and that in badly managed projects “scope creep” is the major cause of cost overruns - So place all the emphasis on the scope and do not worry too much about schedule and cost. It is very important to make sure that the scope differentiates between the essentials and the “nice to haves” as this reduces the potential for scope creep. Normally reference to the Shell will quickly show whether an item is “In scope” or not. Source of total project funding This may be known or unknown – especially if the purpose of the study is to secure funding. Identify internal and external stakeholders and prepare outline inquiry / communication plan The internal stakeholders should not be difficult to identify. The external stakeholders will be more difficult but their identity will be exposed by others as the project moves through the planning application and environmental impact stages. The outline inquiry / communication plan should take account of the requirement to continuously identify new stakeholders throughout the project process and the measures to be put in place to bring them on board Define the option evaluation metrics This is where things can start to get difficult. First of all you need to think about the nature of the project. If the project is designed to solve a business problem it may be appropriate to use a "just get over the bar" approach. In other words if you can put ticks in the box for each measurement criteria then the option that provides the best value or trade-off as measured by NPV will be the option to select. The problem with this is that it can allow the executives on the AP to prevaricate if they have personal hobby horses to ride or other prejudices. If the project is mainly designed to increase bottom line profits then another approach may be needed whereby the metrics are heavily weighted towards profit and risk. In general it will always be preferable to use a quantitative approach to all the metrics by the assignation of a scale of numerical values of say 1 to 10 to qualitative items as is commonly done in risk analysis. But the metrics should be weighted. Please refer to the Value Benchmarking tool in the Appendix of this E- By Will Witt Page 31 of 95 3/24/2011 How to Respond When Opportunity Knocks book. Prepare project shell document This is described above in our introduction to the Shorace process Identify the project team, AP, cost and source of funding for Optionology This will all be part of the presentation to the Shell Authorization Panel Project team for Optionology The maintenance of continuity is always preferable. Optionology Authorization Panel This should consist of a Chairman and several others depending on the size and importance of the project. It may often be preferable to choose the Senior Line Manager that will be responsible for the operation of the project. However there may be many reasons why this is not appropriate in your particular project. Remember that the Project Manager may need to sound out the Chairman from time to time and so he must be reasonably accessible. Cost of Optionology This can be set out in a simple spreadsheet. Source of funding for Optionology This may be left for the AP to decide Summary of Optionology Work scope The essence of the Optionology work scope is that the project is fleshed out in enough depth to know whether to proceed to Optionology or not. You will note that all the important elements of the project are brought forward to the same level of detail and that this level should be sufficient to either abandon the project or move to Optionology. By Will Witt Page 32 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 3: Optionology “We must dare to think "unthinkable" thoughts. We must learn to explore all the options and possibilities that confront us in a complex and rapidly changing world. We must learn to welcome and not to fear the voices of dissent. We must dare to think about "unthinkable things" because when things become unthinkable, thinking stops and action becomes mindless” J. William Fulbright (1905 - ), March 27, 1964 By Will Witt Page 33 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 3 – Optionology Work Scope Summary 1. Develop the option evaluation metrics 2. Identify all the distinct options and test for strategic fit 3. Identify the key value drivers and their weighting 4. Set risk criteria to ensure RM consistency 5. Develop each option that passes the strategic fit test along with preliminary execution plans 6. Confirm stakeholder identity and deploy completed inquiry / communication plan 7. Test the options via the inquiry / communication plan 8. Evaluate and select preferred option using VM and RM techniques and the evaluation metrics 9. Identify the project team, review board, cost and schedule for Refinery and Accordancy Optionology implementation philosophy This is the step where the most important project decisions are made and so it is unwise to impose a time scale that may reduce the quality of the study work. If the project is for manufacturing or production it is better if the work is carried out by an in-house project manager because a large proportion of it will involve internal communication. If consultants have to be used hire them for the Optionology period and sit them down at a desk within your organization’s office. Develop the option evaluation metrics This will be an iterative process that goes instep with the identification of the options as described below. You will probably not be able to finalise the metric criteria until all the options have been identified and tested against them. Typical metrics might include Capex, Cost per Unit, Capacity etc By Will Witt Page 34 of 95 3/24/2011 How to Respond When Opportunity Knocks Identify the distinct options and test for strategic fit The Identification process It is a highly iterative process in that every time an option is identified it is possible that further research will be required by:● Acquiring advice from internal experts ● Hiring consultants for specific tasks ● Electronic and library searches for papers etc Don't forget you must archive and index all the data for both audit purposes and for reference in later project stages. Make no mistake this is a core feature of the Value Management process and you must leave no stone unturned in the identification of all practicable options and the elimination of every one that you can on the basis of solid coherent logic. The ground rules for the choice of options These are:1) They must be practicable and so expert advice may be needed to ensure viability 2) Internal stakeholders must be involved in their identification 3) Out of the box thinking processes should be used to maximise creativity 4) They must fit the Shell requirements 5) Each option must provide real benefit(s) to the business or its customers 6) Potential options that require more research should not be ignored 7) Each option must be significantly different and not variations on a theme 8) Consider hybrid options based on the best features of identified options The key to successful identification of options is too make sure that you have researched every aspect of the project and have identified all the areas where data is lacking or where you are uncertain as to what significance the data has. This will lead you into the areas of research where further reading may bring out new ideas. In complex projects it is quite likely that further research or investigation is required before the options can be finalised. Test for strategic fit After option selection you must test for strategic fit by reference back to the Shell and reconsideration of the criteria for business fit in the light of the options that are now on the table. They may still be applicable or they may seem to By Will Witt Page 35 of 95 3/24/2011 How to Respond When Opportunity Knocks unnecessarily rule out a viable option and need revision but remember that a revision of the Shell is a major issue showing that the Shell work was faulty. The actual test for strategic fit is probably best carried out on a tabular basis with values between 1 and 10 assigned to each of the variables. The tests might include consideration of:● Use of proven or unproven technology ● Branding and Marketing ● Method of finance and taxation ● Legal issues ● Environmental issues ● Local and national political issues ● Labour and union issues ● etc Identify key value drivers and their weighting This might include such functions as:● Cost per square metre of the facility ● Construction period ● Production capacity ● Cost per unit produced ● Maintenance costs ● Useful life ● Employee comfort and satisfaction ● External image ● Environmental impact ● Third party constraints ● Health and Safety during construction and operation When the important drivers are identified they can be weighted on a percentage basis so that the total of the weights = 100. Benchmark figures for best in class performance can then be applied to each value driver so that a Maximum Value Index (MVI) figure is identified. Benchmark figures can be obtained from published data from industry associations, Internet forums, trade magazines, financial analysts etc. The value drivers for each option can then be assessed by the project team and the score compared with the MVI. Each option can then be considered for improvement by focusing on the value drivers where the deficit between performance and the MVI is greatest. There is a worked example in the free Value Benchmarking E-book that came free By Will Witt Page 36 of 95 3/24/2011 How to Respond When Opportunity Knocks with this E-book. Set risk criteria to ensure Risk Management consistency If the options that have passed the strategic risk test are considered at a workshop of the project team and selected stakeholders it will be quite easy to develop a list of the risks for each option and then add them together to form a master list of risks together with a joint opinion of the likelihood and impact using the tables provided in the risk tables that came as a free offer with this E-book. Further desk study may well throw up other risks that need to be added to the register. The risk register might then look something like this:- Risk register Risk Likelihood Impact Planning consent denied Low Very high Capital cost overrun high low Lack of skilled operators high medium Raw material shortages low high Power cuts very low very high New competitor in market medium low Legislation change low medium Each option should then be assessed against the register of risks. Develop each option that passes strategic fit tests Evaluation criteria Each option now needs to be developed in sufficient detail to enable the preparation of the date required for evaluation. This will probably may require some engineering design, preparation of sketch plans and cost estimating that may require additional expertise to be brought into the project. Preliminary execution plans A preliminary execution plan will also need to be drawn up for each option and this should include:● Scope of the option identifying the primary elements By Will Witt Page 37 of 95 3/24/2011 How to Respond When Opportunity Knocks ● Land acquisition and local / regional / central government planning application strategy ● Sketch plans showing all the primary characteristics ● Outline work plan and work breakdown ● Design and construction schedule ● Contract strategy ● Capex, Opex and IRR (or NPV) Stakeholder inquiry / communication plan Identify stakeholders The project now should be sufficiently advanced for the identity of all the most important stakeholders to be confirmed. The most important external stakeholders will be the authorities in control of the consent processes. This element of Optionology should include the acquisition of all the application documentation and knowledge of how the entire application and consent process works. Deploy inquiry / communication plan The inquiry / communication plan documents should now be completed incorporating the scope definition and sketch plans of all the options and sent out to all the stakeholders. Formal applications for consent should not be submitted and so the communication plan during Optionology will just include an informal notice of the project planning that is being carried out. Test the options via the inquiry / communication plan Tabulate the responses to the communication plan documents and then summarise them under the headings:● Comprehension – did the stakeholders understand the proposals? ● Attitude – warm, hostile, apathetic? ● Changes – were there any useful ideas for improvement ● Effect - on the choice of option Evaluate and select the preferred option using VM and RM techniques Evaluate the metric criteria By Will Witt Page 38 of 95 3/24/2011 How to Respond When Opportunity Knocks Tabulate the metric VM and RM criteria for each option and summarise the implications for each. These studies at this stage will help the project team differentiate between the options and help to select the one that has the potential to provide the greatest value at least risk. Select the preferred option Just remember that this is the selection of the Project Team. The AP will have the same access to all the data and may easily make a different choice. At this stage it will be prudent for the Project Manager to seek the advice of the AP Chairman before plowing ahead with total emphasis on one option and it may even be appropriate to go to the Optionology AP with no preferred option. Identify the Source of Project Funds At this stage the potential sources need to be known so that any special requirements can be built into the Refinery work. Identify the project team, AP, cost and source of funding for Refinery and Accordancy This will all be part of the presentation to the Optionology AP. Project team for Refinery The work undertaken in Optionology will have indicated the size of the team and the required level of experience of the team members. Generally the Refinery project stage may not need to be much longer but the work content is greater and so more man-hours will need to be allowed. AP for Refinery As indicated before, this should preferably the same AP as for Shell and Optionology. Cost of Refinery and Accordancy This will should be set out in a spreadsheet based on a work breakdown structured approach and must include the cost of the surveys and special studies. Source of funding Recommendations should be made to the AP following receipt of AP guidance during the Shell presentation. Summary of Optionology work scope I hope that you are now beginning to realise just how effective the Shorace By Will Witt Page 39 of 95 3/24/2011 How to Respond When Opportunity Knocks process is! All the essential elements are again brought forward to the same level of detail, to the point where you have a preferred option that the process has indicated is the best way to proceed with the project. If the IRR is not good enough or the negative NPV too high the project can be abandoned before all the expensive surveys required for Refinery are carried out. But this is decision crunch time because quite big money is about to be committed and spent on the surveys etc. Furthermore if the Optionology work is done properly there should be no major issues that evolve during Refinery that might halt the project at the end of Refinery. By Will Witt Page 40 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 4: Refinery “The whole of science is nothing more than a refinement of everyday thinking” Albert Einstein (1879 - 1955), Physics and Reality [1936] By Will Witt Page 41 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 4 – Refinery Work Scope 1. Follow the AP instructions in finalizing the scope of the selected option including:• Land acquisition • Detailed project scope • Infrastructure works • Operational parameters 2. Prepare draft contracts for surveys, soil investigation, etc. 3. Finalise and place contracts for the Refinery surveys and special studies. 4. Supervise the surveys and special studies. 5. Take the results of the surveys and studies and test the preferred option including consideration of staged construction to optimise the ROI. 6. Prepare more detailed project schedule based on the preferred option 7. Undertake Value Engineering Studies 8. Undertake Risk Management Studies Follow AP instructions in finalising the definition of the selected option Land acquisition The land required should be defined on a map. Cost and availability should have been determined by the inquiry / communication plan. Planning authorities and consents The project should be presented to the involved planning and regulatory authorities with the objective of getting feedback on their probable response when the actual application is delivered in Accordance. Detailed project scope The definition should be comprehensive and accurate enough to get the capital cost estimates prepared to an accuracy in the +5% (simple projects) or +10% (complex or larger projects). If the estimators cannot achieve this then more definition is required. By Will Witt Page 42 of 95 3/24/2011 How to Respond When Opportunity Knocks Infrastructure works Local infrastructure works may be required by the planning authority or to meet the additional demand on local utilities and other services. These should always be identified and costed separately as the cost may not all need to be allocated to the project in hand and it is the only way that bench-mark comparisons can be validated. Operational parameters What is the required output or capacity? What are the personnel requirements? etc. Prepare draft contracts for surveys soil investigation etc Site investigation and topographical survey. It is likely that specialist advice will be required from the potential contractors involved. You will probably get some useful specification drafts from interested potential bidders and in my experience you will also be able to obtain very reliable cost estimates. Other specialist studies These might include:● Traffic surveys ● Noise surveys ● Preliminary environmental impact studies ● Unexploded ordinance surveys ● Seismic studies ● Market research ● Operational method studies ● etc, etc You will need to get information on specification, scope and cost from potential bidders in the same way recommended above for the site investigation and topographical surveys. By Will Witt Page 43 of 95 3/24/2011 How to Respond When Opportunity Knocks Finalise and place contracts for the Refinery surveys and studies by consultants and supervise their execution Contract documentation. I am now going to be very presumptuous and tell you how to write Invitations to Tender (ITT) or Request for Proposal (RFP) documentation. The implementation of this advice may well upset your contracts department – but what the hell - you have already upset the planning department so why not go the whole hog! Most of the ITT's and RFP's are extremely bad written in that they do not tell the potential contractor what you really want or ask for the information that you need to make a rational choice of consultant or supplier. What do you want? Give a list in a table and weight each of the elements from 1 to 5 on the following basis:1. Not essential but possible useful 2. Not essential but would improve your view of the tenderer 3. Essential on a qualitative basis 4. Essential on a quantitative basis without detail or accuracy 5. Essential on a highly detailed basis You can develop your own system but you have got to tell the bidder what you want and the accuracy of the information required. For instance you might tell the site investigation contractor that you want a site investigation that will allow the construction contractor to price the works on a lump sum where he takes on all the risks associated with ground conditions. You might pay a lot of money for the site investigation but will get it back in spades during the course of the main works!! How do you want it done? You may not care but this is not a wise approach. Get some advice from the bidders and select the best combination. It is always better to get bids on a standard basis and tell the bidder that he can suggest other approaches as an option. This allows you to make a valid comparison between each bid. What are the benefits that you will gain? You need a reason to select a particular consultant or investigation contractor – ask them why you should choose them rather then someone else. By Will Witt Page 44 of 95 3/24/2011 How to Respond When Opportunity Knocks Can they do it? Ask them to prove that they can do the job by the provision of:1. References 2. Case histories of similar jobs that they have done 3. The names and CV's of the personnel that will be involved 4. A presentation to you involving all the key personnel from the project Supervise the surveys and special studies Never ever economise on this - if you are not 100% sure that the data is correct it is not worth having. Fact - I have seen a $1.5m offshore site survey that was useless because it was not benchmarked against a fixed level onshore. Test the preferred option using the survey and study data. Take the results of the surveys and studies and test the preferred option including consideration of staged construction to optimise the ROI. Prepare more detailed project schedule The schedule for the preferred option, at this stage, is still a forecast and can be prepared using MS Project. Undertake value engineering studies During the design development the project team should undertake the value engineering studies to optimise the chosen design solution in terms of time cost and quality. These studies should then be developed and validated to improve the design. Undertake risk reviews to reduce risk When the preferred design has been developed to a sufficient degree, successive risk reviews can be used to monitor the effectiveness of the risk management to reduce exposure to acceptable levels. Confirm project funding source By this time the preferred source of funding should have been identified. By Will Witt Page 45 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 5: Accordancy “If a man is offered a fact which goes against his instincts, he will scrutinize it closely, and unless the evidence is overwhelming, he will refuse to believe it. If, on the other hand, he is offered something which affords a reason for acting in accordance to his instincts, he will accept it even on the slightest evidence. The origin of myths is explained in this way” Bertrand Russell (1872 – 1970) By Will Witt Page 46 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 5 – Accordancy Work Scope 1. Prepare and submit consent applications 2. Preparation of Project Execution Plan 3. Value Engineering Studies 4. Risk Reviews 5. Deployment of Communication Plan 6. Finalise project funding Prepare and submit planning and any other applications for consent / approval The initial requirements should have been identified under the Stakeholder communication plan in Optionology. and feedback received on their response in Refinery. Now the actual applications have to be made. Prepare the Project Execution Plan Most of the following items are self-explanatory. • The work plan and work breakdown • The detailed construction schedule • The contracting plan • The tender documents • Detailed Capex, Opex and other costs • Risk assessment and mitigation plan A consultant may be needed to carry out this work. Undertake Value Engineering Studies The VM studies can now be focused on the selected option in order to optimise the actual value rather than a comparison of values as was undertaken in Optionology. Undertake Risk Reviews As with VM the RM studies can now be focused on the selected option in order to By Will Witt Page 47 of 95 3/24/2011 How to Respond When Opportunity Knocks manage, mitigate or transfer all the risks. Continue the deployment of the communication plan The planning applications will have been lodged by now. Further communication will be based on circulars, meetings, news bulletins etc on the project progress to keep all the stakeholders informed and on-side. Project Funding The documentation should be prepared and in place but requiring signatures as soon as the final project go-ahead is given during the Execution Authorization Panel. By Will Witt Page 48 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 6: Value and Risk Management “The wise man is he who knows the relative value of things” William Ralph Inge (1860 - 1954) “Great deeds are usually wrought at great risks” Herodotus (484 BC - 430 BC), The Histories of Herodotus By Will Witt Page 49 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 6 - Value and Risk Management Introduction Value and risk management (VM and RM) are both quite complex processes that get more complex as project complexity increases. But as with all effective processes they are based on quite simple principles Both processes are integrated into the Shell, Optionology and Refinery sections of this E-book and it gives clear guidance on how to undertake VM and RM in Shell and Optionology. You may need to use more sophisticated VM and RM techniques in Refinery. There are plenty of textbooks that deal with both topics. Earned Value Management is also very useful during construction but should not be confused with Value Management as they are entirely different techniques. Definition of a successful project A successful project will have the following characteristics:1. The business gets the benefit it needs at a level of quality that meets its expectation 2. It is delivered at the expected price at the time the business needs it The first of these is provided by Value Management and the second by Risk Management. It is axiomatic that the SHORACE process should identify projects that will not meet the above criteria - as soon as possible and that they are abandoned preferably at the end of Shell. Value management There are three distinct phases in value management as shown in the following table:Steps Value management components Feasibility Stages Definition of the benefits and their quality Execution Optimisation of benefits and cost Project Operations Lessons learned and performance optimisation All the Value Management techniques that you need to worry about are built into Shell and Optionology of this E-book. More advanced techniques can be used in Refinery and where use of these is By Will Witt Page 50 of 95 3/24/2011 How to Respond When Opportunity Knocks appropriate they are mentioned in the text but are not dealt with in detail in this E-book. Risk management Project risks can be grouped under three headings: ● Business risks ● Project delivery risks ● Operational risks Unlike the three components of value management shown in the table above the three primary categories of risk are not time related. For instance:● Operational problems can arise as a result of decisions from project inception to commissioning ● Business problems can arise from similar causes from inception right through into operations All the Risk Management techniques that you need to worry about are built into Shell and Optionology of this E-book. More advanced techniques can be used in Refinery and where use of these is appropriate they are mentioned in the text but are not dealt with in detail in this E-book. Summary Both Value Management (VM) and Risk Management (RM) as outlined above should be used on every significant construction project. The process described in this E book for Steps 1, 2 and 3 follows the principles of both Value and Risk Management but it is beyond the scope of this E-book to describe the various techniques in the detail that might be required in Steps 4 and 5 where actual quantification of the risk may be necessary. This is primarily because we are predominantly interested in identifying and making a choice between options in Steps 1, 2 and 3. Hence the absolute values of the VM and RM criteria are not so important as the difference in value that will help us differentiate between the options. During detailed design the absolute values become even more important and more advanced techniques may need to be used – but the principles will remain exactly the same. By Will Witt Page 51 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 7: Project Execution Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives. William A. Foster By Will Witt Page 52 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 7 – Go – Ahead and Execution Work Scope Summary Check that all aspects of the project comply with the Shell Deploy the final stage of the communication plan Prepare final ROI calculations Undertake Design and Cost Review Undertake Construction Review Check that all aspects of the project comply with the Shell This is where you may find that the Shell needs to be changed - but only with the consent of the Execution Authorization Panel. Deploy the final stage of the communication plan Tell everyone what the project looks like and the construction schedule. Prepare final ROI calculations These will need to demonstrate that the required corporate investment objectives are being met. If not then a Design and Cost Review will be necessary. Undertake Design and Cost Review If the estimate Capex and Opex are resulting in an ROI that is inadequate then the D & C review will explore each of the functional areas of the project from the point of view of reducing cost and improving buildability. The line management of the client must be involved in this process. Undertake Construction Review During the construction stage much of the risk will be passed to the contractor(s). However there will be a number of residual risks including consequential construction risks as well as those allocated to the client during the early contract stages. By Will Witt Page 53 of 95 3/24/2011 How to Respond When Opportunity Knocks Section 2 Chapter 8: Introduction to NPV (Net present value) Price is what you pay. Value is what you get. Warren Buffett (1930 - ) By Will Witt Page 54 of 95 3/24/2011 How to Respond When Opportunity Knocks Section 2 Chapter 8 Introduction to NPV The purpose of the E-book Feasibility studies always include a lot of text on the many issues that can and do affect the project outcome. These must be meticulously prepared and cover just about every technical and commercial aspect of the project. But the reality is that unless the Economic Assessment shows that the project is viable it will be abandoned. The purpose of this E-book is to show how to undertake the Economic Assessment and make sure that your project is viable and at the same time optimise Value and reduce Risk. It has been written to help understand and obtain maximum benefit from “Provara”. About Provara “Provara” is an Excel spreadsheet based tool that allows very rapid and comprehensive Economic Assessment of the Project Alternatives and facilitates the use of Value Management and Risk Analysis in the identification of the best Option for development. Provara was written on Microsoft Excel 1997 and so it will run on all copies of Excel from 1997 onwards. The input and results sheet has been set up so that it will print out onto 4 A4 sheets of paper. This sheet and the working sheets behind are password protected so that you cannot inadvertently put errors into the software. One worksheet called Cost Calculations is provided so that you can keep all your calculations on one spreadsheet and link the results into Provara so that they ripple through Provara as you change them. Please look at this spreadsheet for further instructions. Background Section 1 of this E-book concentrates on best practice in the process of developing a Feasibility Study. It deals with the principles underlying the process and how these are put into practice but does not examine how the Economic Assessment of a project should be carried out. Feasibility Studies are undertaken when an opportunity or a business requirement occurs that is large enough to justify the cost of such studies. In other words the By Will Witt Page 55 of 95 3/24/2011 How to Respond When Opportunity Knocks investment required is so large that the sponsor will incur substantial risk if the project is implemented. The risk involved can be reduced by techniques that have developed over the past 30 years by the major corporations and lending institutions like the World Bank. The most important element of the risk reduction process involves the selection of alternative ways of achieving the project objective. The alternatives or “Options” as they are referred to in this E-book are then fine-tuned to maximise value and reduce risk. In most circumstances the Option with the highest NPV value will be selected for development. However in some projects there may be other Qualitative aspects of the Options that are more important then raw value. In such circumstances the most attractive project may be chosen from any of those that get over a bar of a certain minimum NPV value. In this book the term Project Alternatives means all the mutually exclusive development Options that could be developed. The term “Mutually Exclusive” is considered in more detail later in this E-book. Economic and Financial Assessments I suspect that many readers are already wondering about the difference between an Economic Assessment and other types such as a Financial Assessment. It is important to understand the difference because they are based on the same type of data but are required at different stages of project development for different purposes. The “Economic Assessment” is used to select the best Option and primarily depends on the discounting of Project Cash Flows as described in detail later in this E-book. The “Financial Assessment” is an accountancy based process that would be part of the Project Plan in Accordance and would include Profit and Loss Forecasts, Balance Sheet Projections and Cash Flow Forecasts taking into account such elements as Taxation and Depreciation without discounting. Banks and investors will require this type of analysis before lending on a project and it should be carried out by someone with an accountancy background. The need to compare mutually exclusive options to obtain the best solution for the project is the principle reason for the application of a “Provara” type Economic Assessment during early project stages. Section 2 of this E-book describes the Optionology process involving the identification and selection of the best Option for development by Economic Assessment. By Will Witt Page 56 of 95 3/24/2011 How to Respond When Opportunity Knocks License to use Provara Provara is distributed under this license: Copyright (c) 2007 Piexe Limited Redistribution and use in source and binary forms, with or without modification, are not permitted. The names of the copyright owner nor the names of its contributors may be used to endorse or promote projects and plans derived from the Provara software tool without specific prior written permission. THE Provara SOFTWARE and this E-book are PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. By Will Witt Page 57 of 95 3/24/2011 How to Respond When Opportunity Knocks FINALLY - Please keep this in your mind constantly as you use Provara to go through your Economic Assessment. is an easy to use tool that forces you to go through a mental process that will give you such a deep and fundamental understanding of your project that you cannot fail to choose the best project option By Will Witt Page 58 of 95 3/24/2011 How to Respond When Opportunity Knocks Identification of the Options What is an Option? From Section 1 you will know how much importance I place on the Identification and Selection of the best development Option because it is the foundation that underpins the Value Management process. I am going to explore the issue in more depth here because it is also fundamental to the Economic Assessment process. In the section “Background” above I use the Term “mutually exclusive”. In other words – “None of the Options can be implemented concurrently because they all have common elements” The simple way of looking at it is that if three Options are mutually exclusive than only one of the Options can be carried out for whatever reason. For example if there are three different designs for a building on one site then only one of the designs can be built – they are mutually exclusive. If a new river crossing is required and a tunnel, a bridge and a ferry are the options then whilst in theory two Options could be installed the economics would be nonsensical and so they are mutually exclusive. In the current political climate where global warming and caAPon emissions are getting more important every day it would be appropriate for every major construction project to consider a conventional approach complying with current national regulations. This would be Option 1 and the second Option would be a “Green” approach where energy efficiency reduced Environmental Impact and Sustainability are the project drivers. What are the Option differentiators? During the early stages of a project many important choices are made when Options are rejected or retained for further study. Many problems will have optimal technical solutions that are not optimal from the economics – you must constantly keep in mind that a Feasibility Study optimises the Economics and NOT TECHNOLOGY! The identification of the Options should therefore consider such as aspects as; • • • • • • The scale of the project Types of outputs and services Production technology Location Implementation schedule Sequencing of components By Will Witt Page 59 of 95 3/24/2011 How to Respond When Opportunity Knocks And of course the Option of not doing it all! Projects with several components Many projects will involve components that are interrelated but independent. In this case each independent component must be assessed as if it were a separate project. Every component should contribute to the economic viability of the Option unless there are other non-economic benefits that cannot be assessed quantitatively. First of all each component should be assessed independently using the most appropriate technology for the stand-alone situation. Then each component needs to be combined with one other component at a time using the appropriate technology for the combination. Then all the components would need to be combined together using the most appropriate technology for the combined project. So if there are three components there will be 7 Options i.e. • • • 3 x stand-alone options 3 x combinations of two components 1 x combination of three components. There may also be Options within each component and each of these will need to be assessed as part of the 3 x stand-alone assessment. In this instance Provara would need to be run 3 times giving the result for the 7 Options. How do you actually develop the Options? In an established business In an established business with experienced people it is easy. You get the movers and shakers of the business into a workshop and hammer them out. This must include all the primary internal stakeholders. Do not forget that the Agenda for the workshop should include all the background data as well as a copy of this E-book so that the participants understand the Workshop objective. After the workshop you minute the results – choose the Options and circulate the results. This gives people time for reflection. Get their comments and feedback – and finalise your list of Options. By Will Witt Page 60 of 95 3/24/2011 How to Respond When Opportunity Knocks Other circumstances In other circumstances it is not so easy – but always remember that relevant experience is of paramount importance. One real expert is always worth 100 amateurs! If you are relatively inexperienced you may have to bite the bullet and pay for real expertise! By Will Witt Page 61 of 95 3/24/2011 How to Respond When Opportunity Knocks Glossary of terms Introduction Many of you will be aware of what the following terms mean – but I have dealt with the topic in detail because I know that there are a lot of people that are very confused about the techniques that are so important in the Economic Assessment of the Options. Discounting The Economic acceptability of a project always hinges on whether the benefits exceed the costs. If all benefits and costs occurred in the same year, the decision would be a simple one of comparing benefits and costs. Usually, however, benefits and costs occur at different times, with many costs preceding benefits and, during the first years of the project, usually exceeding them. The method that is used to compare costs and benefits that occur in different years is called “discounting”. Discounting is essentially a technique that enables us to compare the value of dollars in different time periods. A dollar received today is worth more than a dollar received tomorrow because the dollar received today enables us to spend it today, whereas the dollar received in the future can increase only future expenditure. The fact that we have to postpone spending makes tomorrow’s dollar less valuable than today’s, even if tomorrow’s dollar has as much purchasing power as today’s dollar. The declining value of money over time has nothing to do with inflation, only with the postponement of its use. The declining value of money over time explains in large measure why we require interest whenever we lend money. Lending money out entails postponing the use of it. To compensate for postponing the use of it, we demand for every dollar that we lend an amount that enables us to increase our expenditure in the future. Thus, whenever we open a savings account and place our money at, say, 5 percent interest per year, we are implicitly stating that for us $1.05 one year from today is worth at least as much as $1.00 today. If we buy a five-year certificate of deposit that pays 5 percent per year, for every dollar we give up today, we will receive $1.28 in five years (assuming that interest is compounded annually). We are implicitly stating that $1.28 in five years time is worth the same as $1.00 today. Discounting involves the reverse procedure; it answers the question, how much is $1.28, received in five years, worth today? The answer depends on the interest rate we are willing to accept. If we are willing to accept an interest rate of 5 By Will Witt Page 62 of 95 3/24/2011 How to Respond When Opportunity Knocks percent per year, then $1.28 in five years is worth $1.00 today. Equivalently, we are saying that $0.78 today is worth $1.00 in the future. Net Present Value What is NPV? The present value of the net benefits of a project is the basic economic criterion that is universally used for the Economic Assessment of a project. It is used by all the major corporations involved in investment projects as well as the World Bank and the European Bank for Reconstruction and Development (EBRD). In principle it is a very simple calculation whereby the sums spent or received in each year of the projects life are discounted back to the current date. Normally sums to be spent in the first year of the project have a discount rate of zero. In the following year the discount rate is 1 / (1 + r) and in the third year 1/(1+r)2 where r is the discount rate as a decimal (r=0.1 is equivalent to a discount rate of 10%) When all the discounted sums from every year of the project life are added together the answer = the NPV Whilst the basis of the calculation is simple, the iterative nature of the project development process and the necessity to include Value and Risk Assessment in the process results in a complicated process that is simplified and managed by Provara. How does inflation effect NPV Inflation only affects NPV when there are different inflation rates for different elements of the project costs and incomes. For instance if transport costs go up much more quickly than construction costs because of the increase in the price of crude oil then the NPV would vary because of this differential inflation. In practice whilst short-term inflation rates can differ significantly they tend not to over the longer term and hence are normally ignored when project Options are being compared and the preferred Option selected. It is possible that the Economics of the Project might be affected by cost inflation of an important element of the project (for instance a feedstock that is certain to increase in price the future). This differential inflation effect would be examined in the Financial Assessment that is carried out in Accordance. Inflation will only rarely affect a project to the extent that it loses viability. It should never fundamentally affect the choice of the selected Option. How does Company taxation effect NPV The project must fit into the strategy of the Project Sponsor. The strategy of company development in the country concerned should have dealt with taxation. Hence company taxation should be ignored during the comparison and selection of alternatives. By Will Witt Page 63 of 95 3/24/2011 How to Respond When Opportunity Knocks It will need to be taken into account during the Financial Assessment that is carried out in Accordance. This is because it may affect the ability of the Project Sponsor to borrow the capital required. This may require phasing of the project to reduce the amount that needs to be borrowed at any one time. How do you use the results of the Provara output? If Provara shows that you have two Options with roughly similar NPV’s then use qualitative issues to select the preferred Option. In some instances every Option will have a negative NPV. For instance if a company has to provide facilities for its staff where it is difficult to measure the benefit gained from the project the assessment might be based on the least negative NPV. In practice most private projects will require a very positive NPV before they are acceptable to shareholders. In fact if the NPV is divided by the project life used in the Economic Assessment the resulting number will always be a crude conservative estimate of the annual increase in net profit arising from the Project (before taxation and depreciation are taken into account). The estimate is crude because accounting rules are not followed and it is conservative because the Annual Profit and Loss calculations are not discounted as NPV is. Internal Rate of Return NPV is the best criterion to use but many banks may also ask the internal rate of return (IRR) calculations. The IRR is the discount rate that results in a zero NPV for the project. It is also the yield to maturity of a bond and so banks are familiar with this concept. If the IRR equals or exceeds the appropriate discount rate then the project's NPV will be not be negative. Often the IRR approach will provide the same answers as NPV but there are situations where this is not the case and these include; 1. Situations where the cash flow is positive from the start – An IRR cannot be calculated. 2. Situations where the cash flow fluctuates from negative to positive and then back to negative following further investment – This is very common in large developments and the IRR will vary over the life of the project. 3. Situations where the cash flow is negative from the start – for instance when the least negative NPV is being used as the Options metric. 4. A situation where components are being added together and it is the incremental increase in NPV that is being considered. Sometimes a small increase in Investment can lead to a large increase in NPV and a small change in IRR. So the comparison and selection of the preferred Option from the mutually exclusive Options should always be undertaken using NPV. When the Financial Assessment is undertaken it will be useful to provide the IRR for funding purposes – but never use it in the selection of Options. By Will Witt Page 64 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 9: Capital Cost “You'd be surprised how much it costs to look this cheap” Dolly Parton By Will Witt Page 65 of 95 3/24/2011 How to Respond When Opportunity Knocks The Assessment of Capital Cost Introduction Advanced economies In the highly developed Western economies and places like Japan, China, Korea, Taiwan, Philippines etc construction standards are uniformly consistent in quality and cost information is freely available from Indices, Annually issued Price Ebooks, Government Departments, Consultants and Contractors. The secret of getting the estimate right in these economies is to cross check the data from a many sources as is practicable and do a check yourself using the Approximate Approach to Cost Estimation in the section below. Fast developing economies In fast developing economies where there is a stable and growing construction industry standards can improve very rapidly and completely close the gap with Western economies. This applies in such places as the oil-based economies including the Middle East, Nigeria, and Venezuela etc. Construction standards vary from being pretty good to excellent and it is easy to get cost information from many sources – not least the contractors themselves. Get data from as many sources as possible and crosscheck using the Approximate Approach to Cost Estimation in the section below. Backward economies and very remote projects Estimating construction costs under these conditions can be difficult for just about everyone including Contractors, Consultants, Engineers and Architects – but to be truthful it is not as difficult as many people assume. You will find that you can get something built to local standards at a much cheaper going rate than in the advanced economies. However if you want something built to American or European standards it will be more expensive in a backward economy simply because expensive materials and expensive expatriate labour will be needed to build to these standards. This applies particularly to projects in undeveloped countries with a small construction capacity and particularly where the project is very remote from existing construction infrastructure. The following is fairly typical in such circumstances; 1. Local materials such as stone, aggregates are often very cheap – can be a third or quarter of typical western cost. 2. Imported materials – expensive – Find out the cost in the nearest developed economy and add the cost of transport to the location concerned. By Will Witt Page 66 of 95 3/24/2011 How to Respond When Opportunity Knocks 3. Labour – very cheap – equivalent in the West can be 50 times more costly per hour but the skill productivity ratios can reduce this by a factor of 5 or even 10 4. Construction plant – very expensive because of import and maintenance costs and scarcity. Most substantial projects would justify the purchase and import of new plant. The onward sale at the end of the project will probably recoup most of the costs. 5. Supervision and management – very costly if restricted to Expatriate Labour. Most economies like this rely on foreman and supervisors from places like Turkey, Lebanon, and Pakistan etc. with a core group of highly trained specialists. The Approximate Approach to Cost Estimation If reliable data is not available how do you go about getting a reasonable feel for the Capital Cost of a Construction Project? I have used the following method in many different circumstances and have rarely been that far out. You may need an experienced construction guy to help you through this process – it does not matter greatly if he does not have direct experience of the type of project or the country involved – it is his basic experience that you need. If he does have in country experience that is even better. The approach is based heavily on the 80:20 principles - I have found this very reliable for construction projects. This principle state that 80% of the time taken on a project involves the primary activities and that 80% of the cost of a project relates to these same primary activities. Shell – Develop a Construction Schedule for the primary activities and put in on an Excel Spreadsheet using columns for weeks. (Most people have a much better feel for how long activities should take than they think) Optionology – Calculate the weekly cost of the labour involved in undertaking the activities – even if you are not an expert you will have a reasonable idea of how many men will be involved. Add the cost of expatriate supervision where it is necessary. To calculate expat costs take the average take home salary in the West and multiply by 5 – yes 5! Refinery – Calculate the cost of the construction plant required – be very generous in your quota by doubling your initial estimate for the plant hours. Either use local plant hire rates or find out the prices of new plant in the nearest western country and allow $50 per tonne for transport costs – and add back the resale value at the end of the project (use 60% of the purchase cost if you cannot ascertain what this is) Accordance – Calculate the cost of the materials required using local rates wherever you can – particularly for heavy, bulky low cost materials like cement, aggregates and reinforcing steel (Remember it takes 0.5 tonnes of cement and 2 tonnes of aggregate to make a cubic metre of concrete) Execution – Calculate the cost of Construction Supervision using the same factor of 5 as in Optionology – 1 supervisor to 10 workers is a reasonable ratio. When you have got all this information in the spreadsheet add them all up and increase the cost by 20% using the 80:20 principles. By Will Witt Page 67 of 95 3/24/2011 How to Respond When Opportunity Knocks You then add Risk Allowance between 10 and 20 % depending on your confidence in the figures. This figure is the basic construction cost You then add 5% for Design and then another 5 to 10% for Project Management and you have your Project Cost – without any allowance for Special Studies and Surveys – but more of that later. You may feel that this process is entirely beyond you – but even if you are wildly out you will still have gained insight into the difficulties that the eventual builder might face. Probability assessment We now have some numbers for the capital cost and we now need to bring probability into consideration. If you have gone through the Approximate Approach to Cost Estimation you will be in a much better position to consider the probabilities because of your feel for the likely difficulties that might arise from any of the following; • • • • • • • • • • • Logistical failure to get resources onto the site at the required time Weather issues such as heat in summer and wind/ice/rain/snow in winter Labour availability, labour unrest and labour poaching Plant breakdown / lack of spare parts Diesel fuel quality / shortage Electricity supply power cuts Material supply reliability from local sources Political instability Contractor reliability Contractors experience Etc The issues should be construction management related as design failure issues such as unexpected ground conditions are dealt with in the Risk Assessment Section. The outcome cost that I refer to below is the final cost of the project construction work after completion when you have added up all the invoices. The input to Provara By definition your cost estimate should be the mean of the range of the outcome costs. This is because at the moment you have a cost estimate and there is a 50% probability that the outcome cost will be either higher or lower than your estimate You should now consider the probability of your cost estimate increasing by 10% and then by 20%. By Will Witt Page 68 of 95 3/24/2011 How to Respond When Opportunity Knocks By definition there is a 50% chance that your estimate will be exceeded. So it would be reasonable to allocate a 30% probability that the capital cost will be 10% higher and a 20 % probability that the capital cost will be 20% higher. The sum of these percentages must be 100 for Provara to calculate the overall probability accurately (50 + 30 + 20 = 100) If you are very confident in your costs then you might increase the chance that your estimate will not be exceeded to 80%. In that instance you might allocate a 14% probability to a 10% increase and 6% for a 20% increase. (80 + 14 + 6 = 100) Worked example of probability assessment You are doing a study on a 200 square metre skating area for the local teenagers. You have got some costs from a local builder who has no skating area experience and this is $25,000. You have also had a quote by a skating area expert and this is $50,000. There is some information on the Internet that suggests that the cost should be about $200 per square metre – or $40,000 for your skating rink. What should your probabilities be for input into Provara? Your local builder is obviously out of his depth on this – but at the same time he will be able to do a good job if you can get a design for him to work to and that you can rely on. But even then 25,000 is not going to get your skating area built so you are 100% sure that the cost will exceed 25,000 but 30,000 does not seem silly – ok select that as your lowest likely figure. What about the upper probability limit. The 40,000 figure is based on outcome costs over the past 5 years, but the quote from the skating area expert is at current cost but you think he might be trying to put one over on you! – You are certain that it will not cost as much as 50,000 but it seems quite unlikely that it will exceed 40,000 – so use that as your upper limit. Here is the result; Lower limit $30,000 Cost mean $35,000 Upper Limit $40,000 I hope you are not too confused but it is important that you thoroughly understand the concept. We have a saying in the construction industry – an estimate is an estimate is an estimate! It is extraordinarily difficult to get this concept across to clients but unless you fully understand the risk involved in construction you cannot manage the process. So now you have your cost mean or average. By definition your outcome costs are 50% likely to exceed this figure and so this might be the number to put into the base cost of Provara. The Provara input requires you to assess the probability of the cost increasing by 10% and 20%. In this case that amounts to 38,500 and 42,000. On the basis of the cost information that you have you might increase the base case to 65%, the 10% increase probability to 25% and the 20% increase probability to 10% (65 + 25 + 10 = 100) By Will Witt Page 69 of 95 3/24/2011 How to Respond When Opportunity Knocks This might sound very complicated but the power of this whole process is that it really makes the project team think about the project design and all the potential construction difficulties. It also hammers home that capital cost estimates are by definition wrong. Your project must be able to absoAP such errors and this process and the Provara output teaches you how to ensure that it can. By Will Witt Page 70 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 10: Project Income Solvency is entirely a matter of temperament and not of income. Logan Pearsall Smith (1865 - 1946 By Will Witt Page 71 of 95 3/24/2011 How to Respond When Opportunity Knocks The assessment of project income This will normally be a question of multiplying the number of sales that are expected by the cost per sale. It is unlikely that you will reach the Economic Assessment stage without a pretty good idea of the sales volume and sale price. Provara provides the facility to use the projected volume, 10% less and 10% more. You can also assess a probability to each of these so that Provara can calculate the probability of each Scenario as described below in the instructions on how to operate Provara. You can allocate the percentage likelihood of any of these three probabilities as in the allocation of the capital cost probabilities. The only proviso is that the three probabilities must add to 100% By Will Witt Page 72 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 11: Operating Costs Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. Peter Drucker (1909 - 2005 By Will Witt Page 73 of 95 3/24/2011 How to Respond When Opportunity Knocks The assessment of Operating Cost The difference between Direct Costs and Indirect Costs Operating costs should always be split between the Direct Costs and Indirect Costs. What is the difference between Direct Costs and Indirect Costs and why are they so important? Direct costs are those that are specifically related to the volume of output or production. Indirect costs are those that do not fluctuate directly in response to the volume of output or production. They may change in response to production level change over a period of time. Let’s look at some examples; A garage Direct Costs would include; • • • Mechanics Spares Grease, filters, lubricating oil etc Indirect Costs would include; • • • • • • Building rent or mortgage Office staff Heat Light Stationery Telephone A hotel Direct Costs would include; • • • • Chamber maids Bed Linen Food for restaurant Bar stock Indirect Costs would include; • Building rent or mortgage By Will Witt Page 74 of 95 3/24/2011 How to Respond When Opportunity Knocks • • • • • Kitchen and reception staff Heat Light Stationery Telephone Why are the differences so important? The main reason that the difference is so important is that the Indirect Costs can be identified pretty accurately and in most projects once a budget is identified for them, the budget can be complied with by the use of various management techniques. The Direct costs are much harder to assess and so the risk of your estimate being wrong is quite high. It is also important to differentiate between them because they directly affect the risk that the project carries. If there is a high overhead that cannot be reduced in times of low demand the chance of project failure is higher. A good example of this is a toll bridge project with tollbooths on a bridge with highly cyclical flows that vary from hour to hour, day to day and month to month. The number of tollbooths would need to be able to cope with peak bridge capacity. Their cost is very low compared with the bridge capital cost and so they could be provided without affecting the project viability. But the number and cost of the staff in the booths will be critical in determining the viability of the toll bridge itself. The answer would be to split the booth operators into two types. The core tollbooth operators would be permanently assigned to the staff and would be an indirect cost. Temporary staff would be used for the peaks and these would be a direct cost. Direct and indirect cost probabilities The direct and indirect costs that need to considered and calculated are set in the work sheet in Provara. Provara calculates the impact of Direct Costs being 25% lower than estimated and 25% higher. You can allocate the percentage likelihood of any of these three probabilities as in the allocation of the capital cost probabilities. The only proviso is that the three probabilities must add to 100% By Will Witt Page 75 of 95 3/24/2011 How to Respond When Opportunity Knocks Sensitivity analysis The Sensitivity Analysis carried out by Provara allows you to input optimistic values through increasing revenue, decreasing operating costs and reducing capital costs as well as pessimistic values. Provara will then calculate the NPV for the optimistic and pessimistic cases and these can be compared with the most likely values to see how sensitive the project is to changes in revenue, operating cost and capital cost. This calculation will nearly always show that revenue and operating costs dominate the Economic model and that the capital cost is not that important – much to the surprise of everyone! The figures that are most commonly used in investment presentations are as follows and these are used in Provara; Revenue Operating Cost Capital Cost Optimistic +10% -25% -10% Pessimistic -10% +25% +10% The Sensitivity Analysis can be carried out on a stand-alone basis during Shell when you are selecting the Options that need to be carried forward into Optionology. Just ignore the probabilities for the Capital, Income and Operating costs and Provara will calculate the NPV for the median case as well as the Optimistic and Pessimistic. By Will Witt Page 76 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 12: Value Management Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them. Paul Hawken, Growing a Business By Will Witt Page 77 of 95 3/24/2011 How to Respond When Opportunity Knocks Value Management Introduction Value management and Risk assessment are the two most important techniques used in the feasibility study process. This E-book just demonstrates the techniques that can be used in Provara. Role in Construction Value Management plays a key role in the modern construction industry and is leading to continuous improvement and innovation. It is applied both to the strategic planning of the business and improvement in performance in addition to delivering Best Value. The benefits Value management programmes have assisted in achieving value improvement for major organisations in the UK such as BP, Retail, British Airways, BAA, Pfizer, Stanhope, and water and rail companies. Substantial improvements have been achieved in the return on investment of capital projects and up to a 50% improvement in capital productivity. How is best value achieved? The key to delivering Best Value projects for clients in the construction industry is to closely control the entire project process all as described in Section 1 with senior management supervision and clear direction. In other words if you implement the Shorace process you will automatically be managing your project on a Best Value basis. Understanding Value Value is one of those things that everyone understands but which no two people will describe in the same way – much like feasibility studies in fact! You cannot touch it or measure it and yet it is one of the most powerful concepts in the market place. What is “value for money”? You will get a different answer every time you ask someone this question. The reason is that value is both intangible and subjective and cannot be measured – so how can it be managed? The three value factors There are three fundamental value factors that never change and they are; By Will Witt Page 78 of 95 3/24/2011 How to Respond When Opportunity Knocks • • • The Utility Value – what should it do and does it work? The Exchange Value – What can it be sold for? The Esteem Value – Will it improve status? Utility Value Most buildings and structures are erected in order to accommodate and support specific activities. They will be judged to be failures it they do not carry out this function effectively. Therefore maximisation of productivity is a key component of the value that the building or structure adds to a project. Exchange Value The property or real estate market is driven by the concept of exchange value. Developers have but one goal – to maximise the value of their development through a sale or rental income. Both rely on exchange – ownership or tenancy in exchange for money. The concept of exchange value relies on the fact that the parties involved in the exchange have different values. The value drivers are identified early on in the Shell stage of the Project and invariably are a compromise between various stakeholders that involve trade-offs or exchanges between them to obtain the optimum balance between their values. Esteem Value Esteem is a primary value for buildings that need to portray an image of the occupier. Company head offices must demonstrate that the owner is successful, that it cares about detail and by inference its customers. This is all part of the corporate branding / marketing strategy of the business. Hard and Soft Values Utility values are normally hard in that the building or structure will either meet its purpose or not. Exchange values are normally soft because they involve the opinions of different people and so there is often no single right answer. When a project lacks definition – as they all do in the early stages – the decision making tends to rely on reaching a consensus with different stakeholders and so soft value management skills are required. As project definition increases the harder the values become. By Will Witt Page 79 of 95 3/24/2011 How to Respond When Opportunity Knocks Value Management using Provara This is a two stage process – first of all the Utility, Exchange and Esteem value drivers must be considered and identified by the stakeholders during the Project Shell preparation. When they have been identified in the Shell the Option analysis in Provara can be used to evaluate the effect on NPV (or trade-off effect) by using the different capital and operating costs that arise using different operational concepts. This is the VA part of Provara. In its simplest from you could evaluate the construction of a dam using men and wheelbarrows or evaluate the construction using modern plant and equipment. Or a high capital cost, high sustainability building with very high levels of insulation and sophisticated air conditioning and low running costs can be compared with a standard building specification with much higher running costs. Or the company-marketing department can be shown just what the effect of a very high quality building providing maximum esteem has on the NPV of the project and indirectly the reduction in annual profit. Only the imagination and energy of its user limit the possibilities of using Provara to increase value! By Will Witt Page 80 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 13: Risk Assessment “Our lives improve only when we take chances - and the first and most difficult risk we can take is to be honest with ourselves” Walter Anderson By Will Witt Page 81 of 95 3/24/2011 How to Respond When Opportunity Knocks Risk assessment techniques Introduction There are four major project strategies for dealing with risk commonly known as ERIC (Eliminate, Reduce, Insure, and Contain) or TTTT (Terminate, Treat, Transfer, Tolerate). Let’s look at each in turn. Eliminate (Terminate) show-stoppers and biggest risks We are dealing here with major strategic risks that could cause complete project failure or even Project Sponsor bankruptcy. This type of problem can generate one of those rare occasions when the Objective defined in the Project Shell may need to be changed – because the only other course of action is abandonment. Or removal or conversion must deal with such risks so that one of the other three strategies can be applied. In such circumstances Provara cannot help. The Project Sponsor may have to bite the bullet and change the project significantly or cancel it! Reduce (Treat) risks This is where Provara comes into play! Risks can be treated by; • • • • Undertaking surveys (Site investigation, Traffic, Marketing, Raw material costs, Earthquakes, Tsunami, Typhoons/Cyclones/Hurricanes, Drought, etc. etc. Redesign to eliminate or reduce the risk Changes in the methods, materials, logistics, sources, etc. etc. Changes in the method of procurement or contract strategy. The key difference between this process and the Elimination process is that the project team – not the Project Sponsor, undertakes the necessary actions. I expect you are wondering how Provara fits into this? Well all the treatments referred to above are almost certain to involve extra costs. The costs of all the different ways of dealing with the risks are simply put into each Option and Provara will calculate the effect on NPV. However the advantage of dealing with the risk in the manner described above may allow a reduction in the contingency reserve that should be built into every By Will Witt Page 82 of 95 3/24/2011 How to Respond When Opportunity Knocks project – and so the effect on NPV may be negligible but Provara will provide the answer. Insure or Transfer risks Some risks can be insured or transferred to other parties such as the construction contractor. This transfer of risk normally involves the payment of a premium that can be incorporated into Provara to identify the effect on NPV. Operational risks can also be insured. Future insurance premiums for operational risk will have an increasingly reduced effect on the NPV because of the discounting of future payments. In this case Provara can demonstrate that it may be better to insure against an operational risk rather than by Reduction or Treatment of the risk by redesign etc. The transfer of risk is not an absolute process because the party to whom the risk is transferred may themselves be unable to sustain the consequences of a risk event. In these circumstances the risk comes straight back to the Project Sponsor. Contain (Tolerate) the risk within the contingency reserve There is no active management of small risks because there are hundreds of them in every project and the cost of eliminating them would be higher than the cost of tolerating them. Not all of them will be borne by the Project Sponsor because risk will be allocated during the procurement process. Some contingency reserve may need to be maintained throughout the life of the project as well as for any termination costs. Provara will calculate the effect of these on NPV By Will Witt Page 83 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 14: Study and Survey Costs “If we knew what it was we were doing, it would not be called research, would it?” Albert Einstein (1879 - 1955) By Will Witt Page 84 of 95 3/24/2011 How to Respond When Opportunity Knocks How to assess the cost of studies and surveys By the use of specialists In most countries (and adjacent countries) there are specialists that undertake studies and surveys in just about every field that you can think of. In most circumstances they will all give you a very realistic budget for your survey or study provided that you stick to the following E-booklines; 1. You must be truthful – do not under any circumstances tell them that you are about to award a contract for a study when all you want is a price. These specialists know their business – they will know even as you are talking to them that you are just fishing for information! 2. You must prepare a short written brief describing exactly what you want – they are going to do some work for you for nothing – so do not make things worse by making them chase about for nothing! 3. Tell them that if they do provide information that they will definitely be asked to quote if and when you do undertake the study – and then do as you say. If you mess one Specialist about the others will all know about it – and hike their prices up because they do not trust you. 4. Do not reject what they are saying just because it seems very expensive – I have frequently commissioned studies that have cost over 1US$m. You need to balance the cost of the study or survey against the risk that you are reducing. This is particularly important when it comes to site investigation. Even now many projects get into trouble because the site investigation has not been thorough enough. What do you do if there are no local specialists The advantage of a local specialist is that they know local conditions and hence know what they have to do to cope with these conditions. So if there are no local specialists you must do the research on the local conditions, writes this up into a short paper and then go and discuss your problems with an expert in another country. This will nearly always give you a realistic feel for what the surveys will cost. By Will Witt Page 85 of 95 3/24/2011 How to Respond When Opportunity Knocks Chapter 15: Provara in Action “An ounce of action is worth a ton of theory” Friedrich Engels (1820 - 1895 By Will Witt Page 86 of 95 3/24/2011 How to Respond When Opportunity Knocks How to use the Provara Options Analysis Tool How and When to use Provara There are 3 occasions during the Feasibility Study process that you can use Provara. These are identified below. Before we go on I would like to highlight one of the biggest benefits that Provara provides. It gives you the power to select the best Options. When these are identified you can vary the Incomes and Operating Costs to see just how low and high they need to be for your project still to have a positive NPV. In other words if you can reduce the income by 50% and increase the Operating Costs by 50% and still see a positive NPV you have a very solid project. If variations of 10% cause a negative NPV then you need to do something to reduce the Risk. It may well be that one of your Options is much better than the others when you carry out this process - pointing you in the direction of that Option. What are Scenarios and Sub-scenarios These are used to identify the combination of probabilities from the three Capital Cost probabilities C1, C2 and C3, the Income probabilities I1, I2 and I3 and the Operating cost probabilities O1, O2 and O3. The combination of these 9 probabilities gives 27 combinations of the Subscenarios. If you have allocated the % probabilities sensibly the most likely Scenario will have a mid-range NPV. The more unlikely Scenarios will low probability and very high or very low NPV. Concept development The first occasion during the Feasibility Study process when Provara can be used is during the initial development of the project concept when ideas are being thrown around and some rough numbers are available. Just input the data into the following lines: 1 28 2 29 7 30 8 31 9 32 10 35 11 36 12 37 14 38 15 39 16 40 17 41 18 42 19 49 27 Provide will provide the NPV on the base case, the optimistic case and the pessimistic using the following criteria. Capital Cost Income Operating Cost By Will Witt Base case As estimate As estimate As estimate Optimistic Case -10% +10% -25% Page 87 of 95 Pessimistic Case +10% -10% +25% 3/24/2011 How to Respond When Opportunity Knocks Analysis of the Options This is the core task for Provara. Let’s look at the data input line by line. Data Insert Discount rate as a % Capital Cost % Probability that Capital Cost will increase. % of Capital Cost to be spent in each year Income % Probability that income will change Direct Costs Indirect Costs % Probability that Direct Costs will change Termination Costs Data Source Use the normal rate for the cost of capital in the business. It can be the rate at which capital is borrowed or the required rate of return on the money that is invested by the shareholders. Calculated as described on page 13 Normally the % for the base estimate will be 50% because it is just as likely to be exceeded as not. If you are very confident in your estimate this can be increased. But in most circumstances 50:30:20 will give realistic results. This is self explanatory – if all the spend is in the first 2 years leave lines 9 to 12 blank, if 3 years leave 10 to 12 blank and so on. Provara is set up so that you can exert a great deal of control over how the income from the project develops. This facility will allow you to gauge just how risky your project by reducing the early income. In many projects initial income is 50% of what is expected – so cut your projects initial income by 50% to see if you still have a positive NPV. If you do not you may have to spend a lot on advertising or phase construction. So put this into Provara to see if you can get the NPV positive. These figures are not that important during your analysis because you will vary the income on lines 14 to 19. So use these for your printout for presentation purposes. I would generally set them at 30:50:20 Calculate these as accurately as you can because the effect on NPV can be dramatic Make sure that these figures are realistic. Bankers understand what it takes to run a business and they will soon pick holes in these figures if they are wrong Generally set these at 20:50:30 because it is more likely that your Direct Costs will be higher rather then lower. Because these are discounted over 25 years they will only be important if there are major clean-up costs or perhaps because your discount rate is very low. Governments sometimes use very low discount rates based on the rate of inflation to make very long-term projects viable. Termination costs can be very influential in such circumstances. The Development of the Project Plan Provara can also be used as part of the Project Plan documentation in the Accordancy stage of the Feasibility Study. By Will Witt Page 88 of 95 3/24/2011 How to Respond When Opportunity Knocks Definition of the Options When you have fine-tuned your Options using Provara what other document should be produced? The Optionology documentation is generally described in Section 1 , ut you will need further documents to site alongside the Provara output. These should include: • • • • • Clear precise descriptions of each Option Reasoning behind the Economic Assessment of each Option justifying the input data in Provara The Value added by each Option – both Quantitative and Qualitative The Risks involved in each Option and how they have been Terminated, Treated, Transferred or Tolerated (indicate contingency reserve) Identification of the preferred Option – use tabular methods to illustrate the advantages and disadvantages of each Option. By Will Witt Page 89 of 95 3/24/2011 How to Respond When Opportunity Knocks Well there you have it – a very complex process boiled down into about 100 pages. I know that implementation of the process is not easy so if you want to contact me to discuss any aspect please Email me and I will try and answer your query as best I can. I am sure that you will find that Provara is a tool that will: • • • • Vastly increase your understanding of your project Save vast amounts of time in the preparation of your project documentation Give you a high degree of confidence that your project works Give you the satisfaction of knowing that investors / bankers will be impressed by your professionalism Please, Please keep my Email address confidential – it is so inconvenient having to change it when the spammers get hold of it. I will look forward to hearing from you. Kind Regards PS Don't forget it's the process that counts – just break your study down into the Shoraces and have a real review at the end of each step and you will end up with a pretty good study As the French say “Bon Chance” Email - piexe@piexe.com By Will Witt Page 90 of 95 3/24/2011 How to Respond When Opportunity Knocks Appendices By Will Witt Page 91 of 95 3/24/2011 How to Respond When Opportunity Knocks Appendix A Cost Estimate accuracy and related fee costs By Will Witt Page 92 of 95 3/24/2011 How to Respond When Opportunity Knocks Appendix B Project Classification Tool A Size – Estimate will be very approximate at this early stage in the project. If your guess is $2 - $6 then select 3 B Complexity – This might be technical but it is most likely to be because many issues need to be considered – especially where they are interdependent. C Novelty – it might be routine in the US and other Western States and rare in your locality. In this instance select 1 D Score out of Strategic 20 importance – this is a measure of how important it is to get the study right. Most studies will be average and so 3 should be selected. 1. 2. 3. 4. 5. 1. Simple 2. Average 3. > Average 4. Complex 5. Very complex 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. up to $2m $2 - $4m $4 - $6m $8 - $20m over $20m By Will Witt Routine Common Unusual Rare One-off Page 93 of 95 None Low Average High Essential E-booklines >15 = major 7 – 15 = medium, <7 = minor 3/24/2011 How to Respond When Opportunity Knocks Appendix C Risk Assessment Tables Likelihood Description Scenario Highly likely Very frequent Likely More than a 50/50 chance Fairly likely Quite often Unlikely Small chance but could happen Very unlikely Not expected to happen Extremely unlikely Just possible Impact Description Scenario Disastrous Business failure or bankruptcy Severe Serious threat to survival Substantial Significant profit reduction Marginal Small profit reduction Negligible Trivial effect on profit By Will Witt Page 94 of 95 3/24/2011 How to Respond When Opportunity Knocks Appendix D Value benchmarking Typical sample Weighting Benchmar Target k Value performan ce Driver Value performan score ce Cost per square metre 25 7 175 5 125 Production capacity 15 8 120 4 60 Operating costs 30 7 210 4 120 Employee comfort 10 6 60 3 30 External image 15 8 120 6 90 Third party constraints 5 8 40 6 30 Value index 100 725 455 The biggest deficit is in operating costs followed by production capacity and so these ought to be examined to see what improvements can be made. By Will Witt Page 95 of 95 3/24/2011
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