NLOWE I e-Newsletter I September 2012 What’s Inside Spotlight: Judy Kennedy & Sheila Duggan Regional Profile: Labrador Opportunities in Export NLOWE’s Social Life Award Sponsors Announced Upcoming events NLOWE Head Office 2nd Floor, Regatta Plaza II 84-86 Elizabeth Avenue St. John’s, NL A1A 1W7 TEL: (709) 754.5555 FAX: (709) 754.0079 TOLL-FREE: 1.888.NLOWE.11 E-MAIL: info@nlowe.org Send your feedback, inquiries and Spotlight Q&A forms to members@nlowe.org. NLOWE offers services to women in business thanks to the financial support of the Atlantic Canada Opportunities Agency (ACOA). How to Work a Room As the fast pace of Fall begins, so does a plethera of networking receptions and business luncheons. Some of us may feel lost as we enter a room full strangers. Avoid wandering around aimlessly by trying some of these steps: 1. Go with a purpose. Remind yourself why you are there. Set a couple of targets like: speak to three new people; or try to learn at least two new pieces of information. 2. Use inside contacts. If you know the event organizer and he or she is around during the event, ask for an introduction to key people who you ought to meet there. 3. Be a lone ranger. If you’re attending the event with people you already know well don’t fall into the trap of sticking together for the whole event. Talking to people who you already know will lessen your chances of meeting new ones. To extricate yourself, deliberately sit next to someone you don’t know during a talk or a meal that takes place during the event. 4. Get the lay of the land. Observe group formations before choosing whom to approach. Look for people who are most likely to respond positively. These would be individuals standing alone who are waiting for someone to talk to, or groups of twos and threes that are open to new participants. 5. Be aware of your own body language. Folding your arms in front of your body and looking at the floor forms a barrier between you and the other person and gives the impression that you don’t want to talk to them. In contrast, leaving your arms unfolded and maintaining eye contact will make them feel welcome. 6. Break the ice. Don’t feel like you have to say something profound. Breaking the ice can be as simple as commenting on the venue, the program or the food, or expressing an interest in why they are attending. 7. Mind your handshake. Put out your full hand, avoiding the half-handed (and halfhearted) grip, which can feel like a cold fish. Shake firmly, but don’t make it a bone crusher. Maintain eye contact and smile as you greet your new potential contact. 8. Ask open-ended questions. These are questions that ask who, what, where, when and how – as opposed to questions that can be answered with a simple yes or no. Your goal is to explore ideas and opinions and also to show your listening skills. 9. Go easy on the business cards. Make each one count, rather than handing them out like a meaningless pamphlet. It’s not about volume–it’s about quality contacts. Forcing it on someone who doesn’t seem to want it just makes you look desperate. 10. Be generous. Offer to help where you can and don’t expect anything in return. Most people appreciate a favor and want to reciprocate. Source: www.forbes.com www.nlowe.org Members Spotlight Helping Matters is not just the name of their business, it is something that Sheila Duggan and Judy Kennedy prove everyday. As Canadian Certified Counsellors with Masters in Counselling Psychology, Sheila and Judy provide counselling and assessment services to children, youth, and families through their private practice located in St. John’s. Sheila’s and Judy’s careers began as classroom and special education teachers. With years of experience as teachers, and later as guidance counsellors, they gained great insight into all levels of the education system in Newfoundland and Labrador, which in turn they were able to share with other educators and professionals. Sheila and Judy went on to consult with district personnel and provide professional development to school staff. Through collaboration with community-based agencies and acting as an advocate for students, they began to identify the challenges that face both young people and their families. With this insight and understanding, they knew that there was a need that they could fill and so they set out to open their own private practice. Through Helping Matters – Counselling and Assessment Centre, Sheila and Judy Judy Kennedy & Sheila Duggan Helping Matters St. John’s provide professional and confidential counselling services that address a variety of issues including but not limited to, bullying, social skills, anxiety, learning disabilities, autism, grief, and addictions. They also administer comprehensive assessments for children, youth, and adults to identify areas of strengths and needs, which can lead to the identification of the presence of a learning disability or other exceptionality that could inform school programming. Helping Matters supports the home-school connection with scheduled group and individual sessions on identified areas of need. In addition, the assessment service benefits young adults who may desire to return to post secondary, re-enter the workforce, or benefit from career guidance. Sheila and Judy know that they provide an invaluable service that speaks to the needs of their clients. Their work not only inspires their clients to succeed but their clients inspire their work as well. The children and youth they have met have shown them the power of resiliency as they overcome tremendous obstacles to find their way. They have also been inspired by the dedication of many professionals they have encountered to make the world a better place. One of their favourite quotes comes from Dr. Stanley Greenspan, Founder and Chairman of the Interdisciplinary Council on Developmental and Learning Disorders, “All children have within them the potential to be great kids. It’s our job to create a great world where this potential can flourish.” It is clear that Sheila and Judy are doing their part to create a great world for great kids, youth, and families in Newfoundland and Labrador. Helping Matters is located at 71 Casey Street, St. John’s and can be reached at 709.579.2000 or toll-free at 1.855.579.2062 or visit the company website: www.helpingmattersnl.ca. Member Mentions ... Welcome to our new members! Louise Buffett, Germaine’s Ltd., Alban’s Shannon Doyle. Heart Enterprises Inc., Carbonear and St. Sole Carolann Hamilton, The Place of Natural Healing, CBS Glenda Thistle, Precision Automotive, Happy Valley-Goose Bay Darlene Thomas, Seaside Suites Inc., Woody Point Michelle Whelan, St. John’s Congratulations on achievements! Sarah Lynn Russell,Distinctive Interiors Lts., Blaketown Peyton Barrett, owner of Experience Labrador, is one of only two finalists chosen for the Women Entrepreneur of the Year Award for the 6th Annual Atlantic Aboriginal Entrepreneur Awards. The winner will be announced at the awards gala in Halifax, NS on Sept. 17. Holly Stanley, Ocean Quest Inc., Paradise Good Luck Peyton! Katherine Hiscock, Beautiful Rock, Gander Tara Manuel, Shadowy Souls, Corner Brook BOARD OF DIRECTORS Paulette Fudge, President Karen Noftall, Immediate Past President Renee Attwood, Treasurer Sandra Avery, At Large Director Hilda Broomfield-Letemplier, Labrador Director Eddi Kenny-Boyd, Avalon Director Andrea Sharpe, Eastern Director Alison Stoodley, At Large Director Bernice Walker, Central Director Mandy Woodland, Appointed Director www.nlowe.org Regional Profile: Labrador The Lady Wears Pink Coveralls Owner/Manager Glenda (Bird) Thistle at her desk at Precision Automotive Inc. The timing could not be better when it comes to purchasing or starting a business in Labrador, especially in Central Labrador and Labrador West, in light of the economic boom in both areas. Some of the major projects underway are: the Lower Churchill Development, Grand River Ironsands Inc.’s mining project, VALE mining at Voisey’s Bay, and the Paladin Aurora Uranium Project. In addition, Iron Ore Company of Canada and other large companies within Labrador West employ people from Central Labrador and DND & SERCO are still very active on the base at Goose Bay. Both companies make use of a lot of goods and services provided within the area. These projects make a substantial contribution to the area, which in turn means higher pay for residents, resulting in more disposable income, larger homes, and more demand for goods and services. With this line of thinking, Glenda (Bird) Thistle strapped on her pink coveralls and decided to start her own business in Happy Valley-Goose Bay. Glenda and her husband own PRECISION AUTOMOTIVE INC. located at 5 Churchill Street. Glenda grew up in Churchill Falls and Happy Valley-Goose Bay while Jason hails from Labrador City. Glenda and Jason attended The College of the North Atlantic in 1997 where they both became apprentice Automobile Service Technicians. Jason got a job right away and is now a Journeyman, but for Glenda it was the first of several up hill battles. She was offered a job in a large shop but was told she would only be responsible for changing oil and tires and that her wage offering would be reduced. Immediately she knew why, because she’s a woman. She made no bones about it and questioned the manager, but it did not matter, so she packed her tools and left. When a local garage came up for sale, she knew this was the opportunity she needed to open her own garage. It took more than eight months, “going through hoops like dolphin in an aquarium” as Glenda puts it, to purchase the business. Before she opened the doors she knew every government department and what they could offer with loans, grants, employee subsidies, etc. She opened all their doors! It was an expensive endeavor because she had to undertake creating a large business plan and had to have not one but two environmental studies on the building, demand for skilled labourers. By hiring apprentices, and taking full advantage of their skills, Glenda is using her own business to advance the labour force of tomorrow, an opportunity she had not been given herself. Labrador Contacts Katherine Baikie-Pottle Business Advisor (Start-up) Phone: 709.497.8446 Toll-free: 1.888.896.8494 E-mail: kbaikiepottle@nlowe.org Marvella Wells Business Advisor (Growth) Phone: 709.632.5069 Toll-free: 1.866.632.5069 E-mail: mwells@nlowe.org Lisa Birmingham Regional Coordinator, Business Connections Phone: 709.639.1244 Toll-free: 1.888.639.1244 E-mail: lbirmingham@nlowe.org Debra Ward, apprentice working with Precision Automotive Inc. despite it having been in business as a garage for over twenty years. Today she has seven staff; 2 parts employees, 4 technicians, and herself, Owner and Manager. Glenda and Jason share in the management of the business, and they complement each other with their varied skills. In the evenings, Glenda plans on putting on her pink coveralls and working with her husband to gain her hours as an apprentice. Glenda believes in apprentices, man or woman, getting into the field they love, where they can do more than change oil and tires. One apprentice, Debra Ward, was referred by The Office to Advance Women Apprentices and another apprentice, Ryan Mercer, was referred by the Advanced Education & Skills. As the major projects being developed in Labrador increase, so does the Katherine Baikie-Pottle Busineess Advisor (Start-up) Labrador The deadline for submissions for the next issue of NewsLink is Wednesday, Oct. 3. Member news and business-related events may be submitted to members@ nlowe.org. NLOWE reserves the right to edit and/or decline submissions. www.nlowe.org NLOWE Exciting Opportunities in Export For more information about any of the events you see below contact Deborah Youden, Export Consultant, at 709.754.5555 ext. 230 (toll-free 1.888. NLOWE.11) or dyouden@nlowe.org. Trade Mission to Florida NLOWE, in collaboration with IBRD and ACOA, is currently seeking women business owners to participate in business meetings in Deerfield, Florida from Dec. 4-8. The mission will be in consultation with a Regional Partner Organization of WEBNC (Women’s Business Enterprise National Council): Women’s Business Development Council Florida, whose territory includes Florida (minus the panhandle), Puerto Rico, and the US Virgin Islands. It will also involve outside matchmaking meetings with companies/corporations. Opportunities will include meeting with other women business owners and corporate buyers as well as specific training and focused networking. Eligible business must be considered experienced exporters or must be developing or have an international presence. Interested candidates can download an application at www.nlowe.org. Completed applications can be forwarded to Deborah Youden, Export Consultant, at 709.754.5555 ext. 230 (toll-free 1.888.NLOWE.11) or fax 709.759.0079 or dyouden@nlowe.org. The deadline for applications is Friday, Oct. 5. Information sessions, in the form of webinars, will be taking place on Thursdays in September, 2:00-3:00 p.m. To register for one of these sessions visit www.nlowe.org. WEConnect Conference NLOWE is currently seeking women business owners to participate in a delegation to WEConnect Canada’s 2012 Annual Conference called “Opening Doors” being held Nov. 12-13 in Toronto. www.nlowe.org “Opening Doors” is a national event that brings together women business owners, corporations and government representatives to network and do business. Among the many benefits of attending, participants will have the opportunity to meet with corporations that are diversifying their supply chains, learn about the requirements to become a supplier to big corporations and governments, and discover mentors, networks, peers and contacts. Eligible companies will have access to pre-conference training and may qualify to have up to 50 per cent of registration and travel costs subsidized. Expressions of Interest to participate in this delegation are due by Friday, Oct. 12. Information sessions, in the form of webinars, will be taking place on Sept. 14, 19, 28, and Oct. 5. To register for one of these sessions visit www.nlowe.org. support and results. You will learn: • The four communications styles of prospects and how to adjust to each of them for maximum influence and impact. • A powerful, yet comfortable process to ask for, and receive, referrals. • Strategies and techniques for establishing your credibility quickly and thoroughly. • Methodology for differentiating yourself, and your company, from the competition. Register by Oct. 23 by visiting www. nlowe.org. The cost to attend is • $50 + HST for Trade Mission participants • $100 + HST for NLOWE members • $175 + HST for non-members Supplier Diversity Webinars The better you know your business the more likely you are to do well. But sometimes knowing your business well can actually get in the way. Like in elevators or during busy trade shows, when you have only a minute to get to the point. Quickly and clearly describing your business, and leaving an impact on your listener, takes planning and practice. Just like those Olympians who make it look so easy, good introductions and door openers need plenty of prep. During this one-day session you’ll work with accredited communications trainer and consultant Gina Pecore, and with your fellow workshop participants, to carefully craft the short story of your business. You’ll draft, refine, practice and polish your message until it’s near perfect... at least perfect enough to take to the streets and practice some more. Sessions will be held Oct. 10 in Corner Brook and Oct. 26 in St. John’s. Register by Oct. 5 and Oct. 23 respectively by visiting www.nlowe.org. The cost to attend is • $50 + HST for Trade Mission participants • $100 + HST for NLOWE members • $175 + HST for non-members Supplier Diversity is a business program that encourages the use of diverse-owned vendors, including women-owned businesses, as suppliers to corporations and governments. Join in on one of the free online information sessions that NLOWE is offering the last wednesday of each month. Learn how Supplier Diversity can open doors for you and your business. You will also learn about WEConnect Canada and the benefits of WEConnect Canada Certification. To register for one of these webinars visit www.nlowe.org. Women Competing in New Markets The doors are open for Newfoundland and Labrador women entrepreneurs to grow their businesses by entering new markets. We know we’re ready. How do we establish our credibility and differentiate ourselves quickly? Join Anne MacKeigan of Sandler Training on Thursday, Oct. 25 from 9:00 a.m. - 3:00 p.m. for a day of training, Elevate Your Elevator Pitch NLOWE NLOWE’s Social Life NLOWE has really immersed itself in the world of social media, with Facebook, Twitter, Linkedin, and now the official blog of NLOWE, Around & About. NLOWE would like to thank the Social Media Committee, the brains behind NLOWE’s social media presence, for their creative efforts in establishing NLOWE as a social butterfly on the web! Thanks to Paula Flood, Julieanne Foss, Kristy Hoddinott, Lindsay Lindahl, and Melissa Wheeler. For a chance to get to know the committee, along with the rest of the NLOWE staff, tune in to our Facebook page on Fridays to find out a fun fact about one of NLOWE’s staff members along with a business tip. Be sure to check out our blog Around & About on wednesday each week for a new post. Take a look at our upcoming guest bloggers. Dana Warren DMW Coaching “The First Quarter” Wilma Hartmann Anchor Inn Hotel & Suites “From Internet Marketer to Innkeeper” Award Sponsors Announced Other sponsorship opportunities available NLOWE is proud to announce the sponsors for its 2012 Entreprenur of the Year Awards. This years Sponsors are: Start-up Newfoundland & Labrador Credit Union Innovation Scotiabank Community Impact Hebron Visionary Cox & Palmer Youth Entrepreneur of the Year College of the North Atlantic Entrepreneurial Excellence Royal Bank of Canada The winners will be honoured at a gala dinner celebration on Thursday, Nov. 1 at the Sheraton Hotel Newfoundland in St. John’s. NLOWE is pleased to offer its supporters additional opportunities to be involved with the Entrepreneur of the Year Awards Gala. Additional sponsorship levels include: • • • • Gold ($2,500) Silver ($2,000) Bronze ($1000) Corporate Table ($900 + HST) Gala sponsors will connect with a strategic group of experienced businesswomen from every region of the province. The best and brightest of the province’s women entrepreneurs will be recognized at this event, and many business professionals, industry representatives and government delegates will attend to show their support. For more information about becoming a sponsor or to obtain a sponsorship package, contact Julieanne Foss, Marketing & Communications Coordinator, at 709.754.5555 ext. 232 (toll-free 1.888.NLOWE.11) or jfoss@ nlowe.org. Jackie McCann-Scott Independent Financial Advisor “Financial Planning” Networking Receptions NLOWE will hold networking receptions at various locations throughout the province this Fall. The receptions are designed for women currently in business or interested in starting a business as well as business development organizations. Check the list below to find a NLOWE Networking Reception in your area: • Sept. 24 - Grenfell Heritage Hotel & Suites, 1 McChada Dr., St. Anthony - 6:00-8:00p.m. • Sept. 25 - Alexis Hotel, 3 Alexis Dr., Port Hope Simpson - 7:00-9:00p.m. • Sept. 26 - Northern Light Inn, 52 Main St., L’anse au Clair - 7:009:00p.m. • Sept. 27 - Torrent River Inn, Rte. 430, Vikings Trail, Hawke’s Bay 6:00-8:00p.m. • Oct. 9 - St. Alban’s Lions Club, Int. Main St. and Wharf Lane, St. Alban’s - 7:00-9:00p.m. • Oct. 10 - Braxton Inn & Suites, 414 Creston Blvd., Marystown - 7:009:00p.m. • Oct. 18 - Hotel Port aux Basques, 2 Grand Bay Rd., Port aux Basques 2:00-4:00p.m. For more information or to register for these events, visit our website at www.nlowe.org. www.nlowe.org Events Leading Change: Grow Your Leadership, Grow the Business HEAD OFFICE Paula Sheppard, Executive Director Kristy Hoddinott, Assistant Director Terilyn Anthony, Business Advisor (Start-up), Avalon Don’t miss your opportunity to learn from International Leadership Consultant Cheryl Cran, CSP Ashton Lane, Business Advisor (Growth), Avalon Judy Raske, Office Manager Last day to register is Friday, Sept. 14 Melissa Wheeler, Regional Coordinator (Avalon), Business Connections To register contact Judy Raske at jraske@ nlowe.org or online at www.nlowe.org. Julieanne Foss, Marketing & Communications Coordinator Deborah Youden, Export Consultant Town of Gander Open Air Market The town of Gander will be hosting an open air market located at Elizabeth Drive Shopping Centre on Sept. 15, 22, 29 and Oct. 6 from 9:00 a.m. - 2:00 p.m. For more information or vendor registration packages contact Annette Crummey 709-651-5910 or acrummey@ gandercanada.com. Call for Artists - House of Diamonds The House of Diamonds Art Centre located in Glovertown would like to hear from artists/artisans who could deliver new and unique workshops/training sessions for the Fall 2012 – Spring 2013 season. Please respond by October 1st for the fall scheduling. Workshops may be geared towards children, youth and or adults and may vary in sessions and time. If you are interested, please contact Raelene Payne Program Coordinator at hoda-programco-ordinator@hotmail.ca and/or 533-1168. Call for Expressions of Interest Technology Utilization Program The Department of Innovation, Business and Rural Development invites Expressions of Interest from businesses interested in expanding their technology capacity to improve business processes, product quality, efficiency and competitiveness. The Technology Utilization Program www.nlowe.org provides an opportunity for businesses to integrate technology solutions that support business development, innovation and growth. The program can also help businesses utilize technology to its maximum potential. The program provides a nonrepayable contribution of up to 80% of eligible project costs, to a maximum of $75,000. The deadline for Expressions of Interest is Oct. 10. For call details and the Expressions of Interest template, please visit www.gov.nl.ca/innovation or contact: Michelle Cluett-Fizzard at 709.729.1619 or email tech@gov.nl.ca. REGIONAL STAFF Katherine Baikie-Pottle, Business Advisor (Start-up), Labrador Lisa Birmingham, Regional Coordinator (Western), Business Connections Colette Crosbie, Business Advisor (Start-up), Eastern Paula Flood, Business Advisor (Growth), Eastern Lindsay Lindahl, Business Advisor (Start-up), Central Clarenville Craft & Home Trade Show Joanne Gillis Business Advisor (Startup), Western The Clarenville Area Chamber of Commerce is having the 8th Annual Craft & Home Trade Show on: Friday, October 12th at 1 p.m. - 9 p.m. and Saturday, October 13th at 10 a.m. - 5 p.m. Costs are as follows: • $100 + tax ($113.00) for a 2.5’ X 6’ table in a 10’ X 8’ space; drapery on back side • $200 + tax ($226.00) for a 2.5’ x 6’ table in a 10’ X 8’ booth; drapery on three sides for more privacy • Extra tables are $15 + tax ($16.95); or you can bring you own free of charge For more information, contact Pamela Lambert, Event Planner at (709) 4665800 or pamela.chamber@hotmail.com Betsy Saunders, Business Advisor (Growth), Central Marvella Wells, Business Advisor (Growth), Western & Labrador NLOWE Head Office 2nd Floor, Regatta Plaza II 84-86 Elizabeth Avenue St. John’s, NL A1A 1W7 TEL: (709) 754.5555 FAX: (709) 754.0079 TOLL-FREE: 1.888.NLOWE.11 E-MAIL: info@nlowe.org
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