HOW TO WRITE YOUR THESIS? Guidelines Compiled by Eeva Ahtiainen September 2007 TABLE OF CONTENTS 1 INTRODUCTION 3 2 LAYOUT AND WORD PROCESSING TIPS 4 2.1 Settings and Styles 4 2.2 Headings 4 2.3 Page Numbers 5 2.4 Figures and Tables 5 2.5 Compiling Table of Contents 6 3 STRUCTURE AND CONTENTS 4 QUOTATIONS AND REFERENCES 7 11 4.1References 11 4.2 Bibliography 14 5 LANGUAGE AND STYLE OF A REPORT 3 1 INTRODUCTION This guide has been compiled in order to support the writing process of a thesis work at Savonia University of Applied Sciences, Savonia Business, Varkaus. The guide includes brief instructions for the structure, layout and word processing as well as some guidelines for academic writing. This guide, its layout and form, follows the final thesis work so this can be used as a model. Pay attention to the style, capitalisations, and punctuation. 2 LAYOUT AND WORD PROCESSING TIPS The word processing instructions are based on Word 2003 software, so there may be differences to other versions. 2.1 Settings and Styles Times New Roman or Arial should be used as a default font throughout the report. Font size should be 12 and it should be applied all through the report, including tables, charts, pictures and headings. Only the title of the thesis work on the title page is typed with font size 14 and it should be bold-faced. Line spacing is 1.5 throughout the report. Between paragraphs and headings there should be one blank line. Page setup should be as follows: Top: 1 cm Bottom: 2cm Left: 4.3 cm Right: 1 cm Gutter: 0 cm Gutter position: Left Typing begins from left, including headlines. The beginning of a paragraph is not intended. There should be at least two lines of a paragraph on the same page. Justify the text on both sides. Do not hyphenate English text. 2.2 Headings Chapters are numbered consecutively. It is recommended to use Styles and Formatting option, which makes it possible to create the contents automatically. You will have to choose the fonts and font sizes yourself since the default settings are not equivalent to thesis settings. There is no dot after the numbers. All headings are bold-faced and the headings for main chapters are capitalised. Other headings are written with main words capitalised, preposition and articles not, for example: The General Guidelines for a Seminar Paper. Main chapters start a new page. There should be a Page Break (Ctrl+Enter) before the main chapters. Chapters should not be too short. It is recommended that each chapter should include at least two paragraphs of text. Another general guideline is that one page should not contain more than two headings. All subheadings, especially if they are very short ones, should not be numbered or listed in the contents. There should be at least two headings of same level. In other words, there cannot be chapter 2.1 without a chapter 2.2. 2.3 Page Numbers Page numbers locate on the top right-hand corner. Page numbers already start from the title page but the numbers are shown not until the first page of introduction. Title page and abstract are usually saved and printed as separate files without page numbers. The actual report is considered as one document. For instance, if there is the title page, an abstract, a contents page, the first page (contents) is left without a page number and, thus, the numbering starts on the introduction page being page number 5. Page numbering ends with the last page of bibliography. Appendices are not numbered. In the abstract form the required number of pages is therefore the last page of the bibliography of the report + appendices. 2.4 Figures and Tables Figures and tables are merely a means of giving a clear picture of a topic and thus should not be too dominant. Therefore, it is important to consider where and how pictures and tables should be used. All the others except tables should be named as figures. Figures and tables are numbered consecutively throughout the report. The heading of the picture is written below it and the heading of a table is typed above it in italics. There is a full stop at the end of the heading. The headings should be understandable even without the explanatory text. If the table is not compiled by the author, the reference should be added at the end of the heading. Here is an example of a table: Table 1. Female and male perspectives to the claim “The customer service in XYZ company is of high-quality”. Male Female Total Totally disagree 7 3 10 Disagree 13 5 18 Difficult to say 4 10 14 Agree 5 5 10 Totally agree 4 1 5 Total 33 24 n=57 There should be a reference to each figure and table in the text: Figure 1 indicates- - -. It is not necessary to explain everything concerning the table and only the most important factors are selected and explained. The font size should be the same in the table as in the report, ie 12. However, if there is not enough space on the page, consider scaling since tables and figures should not be divided into separate pages. If the table covers several pages, special consideration should be paid to the correct place to break the table so that it is still easy to read and understand. 2.5 Compiling Table of Contents In order to compile the contents automatically, the headings should be typed with the Styleoption. At the beginning of the report a compulsory page break should be added (Ctrl + Enter) and the LIST OF CONTENTS should be typed capitalised and bold-faced. The cursor should be placed into the place the list should begin. Choose Insert/Reference/Index and Tables / Tables of Contents. Page numbers should be aligned on the right. From Tab leader select None and General Formats choose From Template. 3 STRUCTURE AND CONTENTS In the following section the structure of the thesis is presented in the requested form and order. Title Page The title page is formulated according to the default template of Savonia University of Applied Sciences. Instructions can be found in the e-learning environment in Verkkosalkku (LiWa, TeWa). Abstract The abstract form can also be found in the above mentioned Verkkosalkku file. It is recommended that the abstract should be written last, after the report itself is finished and ready. The abstract contains approximately 100 – 200 words and is an objective description of the thesis. The reader should obtain an idea of the thesis simply by reading the abstract. Following issues, among other things, should be covered in the abstract: - What was the background and the objective for the thesis; why was it carried out? - What was the research material used? - What kinds of research methods were used? - The main results. - Conclusions. There are no headings, pictures, tables nor personal comments in the abstract. At the end of the abstract there are three to seven keywords listed describing the contents of the thesis. Consider the form and the importance of the keywords carefully. The abstract will be checked out by the English teacher of each department. After the abstract has been accepted, it will be emailed to library (virpi.paunonen@savoniaamk.fi) in order to be further saved in the www-server database. A consent form on this should be filled in and returned to library. The form can be obtained from the student office. Abstracts are readable in library www-pages http://www.savonia-amk.fi/library Theses.... Foreword This is a voluntary section, which is composed using the first person. The author can, for example, describe how the thesis process got started as well as thank the persons or organisations who have assisted in the process. The style should be compact, formal and positive; bragging should be avoided. Names and titles should be typed in full. At the end of the foreword section, date and the name of the author should be added. Definitions Concepts, symbols, and abbreviations should be explained at the beginning of the report only if there are many of them or they are unfamiliar to readers. The page should be titled, for instance, as CONCEPTS or DEFINITIONS or ABBREVIATIONS. However, it is recommendable that the uncommon concepts and abbreviations are explained within the text in the order they appear for the first time. It may be proper to include a reference according to which the abbreviation is used. Contents for Tables and Pictures If tables and pictures are an essential part in the report, there can be a separate list of pictures and tables before the actual list of contents. The heading is then TABLES AND PICTURES. Separate lists should be compiled on both tables and pictures in which numbers, headings and page numbers should be mentioned. Contents The list of contents gives a comprehensive view of the report, so it is very important to pay attention to the headings. Main headings describe the main issues and the subheadings represent minor issues or separate topics in the framework. It is not recommended to have more than three levels of headings, so that the report is not getting too fragmented. However, there can be lower case headings but they are left unnumbered and should be italicised or bold-faced. The list of contents includes only the numbered headings. Introduction Introduction leads the reader to the topic. The importance of both the topic as well as the research will be explained here. The background, the objective, and the research methods are introduced. Good introduction arouses reader’s interest and simply by reading the introduction the reader should obtain a general idea of the thesis. It is recommended to write the introduction at the final stage of the thesis work. The length of the introduction is 1 – 2 pages. If there is a risk that the introduction sections expand, consider what to remove to other sections in your thesis. There are no subheadings in introduction. Reporting Introduction is followed by reporting section, which is usually divided into several main chapters. Immediately after the introduction, there is usually a chapter describing the objective of the research as well as the theoretical background in more detail. This is followed by the actual empirical section, in which the personal research material and the results will be presented. Descriptive headings are preferred instead of too general and meaningless headings, like THEORETICAL FRAMEWORK or RESEARCH RESULTS. Instead, for example, THE PRINCIPLES OF ADVERTISING or CUSTOMER SATISFACTION AT XXX are much more descriptive are reader-friendly. Conclusion and Discussion The report is concluded with a Conclusion or a Discussion section, which is headed accordingly with the contents of the study. Moreover, answers to the following sample questions can be covered as well: - What were the objectives of the research and how were they achieved? - What are the most important results? - What can be deduced from the results? - What should have been done otherwise? - How do the results relate to previous studies? This last chapter of the thesis thus recalls the original objectives and summarises the results in this respect. The main results will be retraced briefly and the conclusions based on the results will be introduced. In case the thesis work was commissioned by a company or a person, it advisable to take the customer’s opinion into consideration. Furthermore, the Conclusion section includes honest critique on the research process, methods used and possible improvements. The unbiased critique emphasises your competence of the topic. Remember the academic style! Do not use slang words, idioms or personal anecdotes. Bibliography See separate instructions in Chapter 4. Appendices Appendices can be included in the thesis if they complete the report or are referred to in the text. Appendices are numbered consecutively on the top left corner (Appendix 1, Appendix 2 etc) and are headed. Page numbers are not shown in appendices. In case of several appendices there can be an internal list of contents. The list includes the name and number of each appendix. Names of appendices are not listed in the list of contents. 4 QUOTATIONS AND REFERENCES Proper usage of resources and quotations is absolutely crucial in a thesis work. Firstly, the purpose of a reference is to show to the reader which ideas are of your own and which somebody else’s. Secondly, failure to acknowledge the source of quotation, paraphrase or artistic works amounts to plagiarism. Savonia University of Applied Sciences also acknowledges this in the Degree Regulations (12 September 2005): “Section 9. A student shall avoid fraudulent practices […] and shall not copy […] theses and other ready-made materials in his or her own assignments”. Remember that the student is responsible for the integrity of his/her work. How to avoid plagiarism? If the text is a word for word quotation with the original text, it should be introduced with quotation marks: “Studies leading to a degree are organised as degree programmes that may comprise different specialisation options” (SUAS 2005). However, it is recommended that the quotations should be paraphrased so that you paraphrase the basic argument or facts in the original using your own words. In both cases, reference should be given. When referring to general information or knowledge, references are not needed. Referencing systems vary in different educational establishments. Savonia University of Applied Sciences applies Harvard style and further instructions will follow later in this guide. 4.1 References Reference should be at the end of each chapter in which paraphrasing or quotations have been applied. Reference is given in brackets including last name of the author, publication year and page number, for example (Smaltzer 2006, 67). If the source is already obvious from the preceding text, page number is enough. The following instructions and samples will clarify the referencing system in various cases. Published Sources Published sources when the author is known, for example a book or an article, are referred to using the last name (with many authors the last name of the one who is mentioned first), publication year and page number(s). If the author is unknown, the reference includes the name of the publisher. One author (Lehtonen 1998, 124) Two authors (Foell and Fritz 1998, 42-43) Several authors (Herno et al. 2000, 24) Author unknown (Central Statistical Office 2003) Internet source is referred to according to the name of the author or the provider of the site. Internet addresses should not be included in the actual text. The year is the same as the publication year or the year of latest update. If there is neither document of the year nor time, the year when the article is being used and read should be included in the reference. Author is known (Dicks and Mason 1998) Author is unknown (Microsoft Corporation 2005) If there is no information on the author or the provider of the pages, there are good reasons to doubt the reliability of the source and thus ignore it. Laws and regulations should be referred with the name, date and number. (Bookkeeping Act 30 December 1997/1336) Chapter and article can be included in the text as follows: It is stipulated in the Bookkeping Act (30 December 1997/1336) chapter 3 article 1 that --. Unpublished Sources Unpublished sources include, for example, theses, handouts, manuals, brochures, and memos. These are referred to in the text the same way as the published sources. Verbal sources, like lectures, interviews, telephone calls, email messages, and discussions should be referred to as follows: According to the Marketing Manager Smith, the quality of their services has improved significantly (interview 22 June 2007). Effective logistics management improves the performance of the company. (Forwarding Manager Bill Benton, seminar presentation 13 December 2007.) Referring to Several Sources When listing several sources, a semi-colon (;) should be used and the last two should be distinguished with and –word. (Perelman 1971, 26 – 30; Summa 1989, 94 – 95; and Kakkuri 1998, 154) Different Publications from the Same Author the Same Year If the author has published several publications the same year, they should be distinguished with small letters a, b, c, etc. These letters should also be documented in the bibliography after the publication year. (Henriksson 1999a, 44 – 47 and Henriksson 1999b, 33–35) Secondary Sources Primary sources should be used in thesis work. However, if the need for the secondary source is unavoidable, the document should be referred to in the bibliography but the primary source of the ideas should be stated in the text. Rose has defined according to Smith (1998, 154) that --. Punctuation in References The reference indicates if the source has been referred to in one or more sentences. When the referred idea is in one sentence, there is no full stop at the end of the sentence but outside the brackets. The results of the report should be justified (Lawson 2001, 45). The author can also be mentioned as follows: According to Lawson (2001, 45) the results of the report should be justified. When the paraphrased idea covers many previous sentences, full stop is indicated inside the brackets. There should be a clear objective for the project work. It may be difficult to estimate the timeline and, therefore, smaller units are recommended. (Lawson 2002, 63.) 4.2 Bibliography All the sources which are used in the text should be listed in the bibliography. The heading is BIBLIOGRAPHY and all the referred sources have to be listed there in alphabetical order according to the last name of the author. Pay special attention to the form of the text: capitalisation, indentations, italics, punctuation, and space! Note that the main words of the title are capitalised even if in the original source they are not! The basic formula is: author, year, title of the work, edition, publisher and place of publishing. Here are some examples: One Author Harrison, J. 1996 Office Procedures. 4th edition. Longman. London. Several Authors Weissberg, R. & Buker, S. 1990 Writing Up Research. Experimental Research Report Writing for Students of English. Prentice-Hall. New Jersey. Edited Publication van Eemeren, F. H., Grootendorst, R., Blair, J. A. & Williard, C. A. (ed.) 1991 Proceedings of the Second International Conference on Argumentation. ICG Printing. Dordrecht. Articles in Edited Publication Brown, P. & Levinson, S. 1978 Universals in Language Usage: Politeness Phenomena. In E.N. Goody (ed.), Questions and Politeness. Cambridge University Press. Cambridge, 120–146. (The pages of the article must be mentioned!) Articles in Journals etc. Foell, N.A. & Fritz, R.L. 1998 The Influence of Technology on Vocational Teacher Education. Journal of Vocational and Technical Education 14 (2), 40-46. Published Documents with an Unknown Author Tilastokeskus 1998 Statistical Yearbook, Helsinki. Unpublished Sources Sun, R. & Wu, b. 2003 Small Business Establishment by Foreigners in Finland – Case: BB Present.com. Pohjois-Savo Polytechnic. School of Business and Administration. Varkaus. Thesis work. Kallio, M. 2004 How to Give a Good Presentation. Jyväskylä University. Jyväskylä. Lecture 12 January 2004. Internet Sources Online periodical or eJournal: Author, A., Author, C. C. 2004 (on line) Title of Article. Title of Periodical, xx, xxxx. URL Date (when the source retrieved) Tuten, T.L. & Neidermeyer, P.E. 2004 (on line) Performance, Satisfaction and Turnover in Call Centres: The Effects of Stress and Optimism. Journal of Business Research, Vol. 57, issue 1, January 2004. http://www.sciencedirect.com Retrieved 27 February 2004 Online Documents Author, A.A. 204 (on line) Title of Work. Address of the source Date (when the source retrieved) DuPraw, M.E. & Axner, M. 2000 (on line) Working on Common Cross-Cultural Communication Challenges. http://www.wwcd.org/action/ampu/crosscult.html Retrieved 6 February 2004 If the author is unknown, use the name of the organization and/or provider of the pages. The American Psychological Association 2003 (on line) Electronic References. http://www.apastyle.org/elecref.html Retrieved 4 February 2004 APPENDIX 1 A Sample of a Bibliography Bibliography Published Sources Dicks, B. & Mason, B. 1998 Hypermedia and Ethnography: Reflections on the Construction of a Research Approach. Sociological Research Online. Vol. 3, no 3, 30 September 1998. Retrieved 16.1.2006 http:www.socresonline.org.uk/socresonline/3/3/contents.html Foell, N. A. & Fritz, R. L. 1998 The influence of technology on vocational teacher education. Journal of Vocational and Technical Education 14 (2), 40 - 46. Herno, L., Likitalo, H., Puhakka, P., Rissanen, R. & Tsokkinen, A. 2000 Tradenomin opinnäyte. Työprosessista raportiksi. Pohjois-Savon ammattikorkeakoulu. Kuopio. Kylänpää, E. & Piirainen, E. 2002 Liike-elämän kirjallinen viestintä. 3. painos. MacLaser Oy. Jyväskylä. L1336/1997 Accounting Legislation 30.12.1997/1336. Provided as an e-text at http://www.finlex.fi/fi/laki/ Smith, S. A. (ed.) 1994 Bill Clinton on stump, state and stage. The rhetorical road to the White House. University of Arkansas Press. Fayetteville. Tilastokeskus 1998 Statistical Yearbook. Helsinki. Weissberg, R. & Buker, S. 1990 Writing Up Research. Experimental Research Report Writing for Students of English. Prentice-Hall. New Jersey. Unpublished Sources FinnTec 2006 FinnTec 06 -Exhibition 25. – 28.4.2006. Exhibition Guide. Sun, R. & Wu, B. 2003 Small Business Establishment by Foreigners in Finland - Case: BB Present.com. Thesis work. and Administration. Varkaus. Pohjois- Savo Polytechnic. School of Business
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