MSc IN STRATEGIC HUMAN RESOURCES MANAGEMENT w o n e l k p o o t e t er p n e t Ge r k a a p m s o u t o i w c e r ho p t s o your m Contents 4 Message from the Dean Message from the Academic Director 5 6 About ALBA Institutional Identity Activities Achievements Academic Council Board of Directors Corporate Members The Alumni 6 7 8 9 9 9 10 The Master of Science in Strategic Human Resources Management Program Overview and Philosophy Program Structure Frequently Asked Questions Course Descriptions Career Development Advisory Board Information for Admission Facilities The Library The Computer Center The ALBA Faculty Resident Faculty Visiting Faculty with Formal Affiliation Visiting Faculty 12 12 13 13 14 18 20 21 22 22 23 24 24 28 29 ALBA S-HRM PROGRAM 3 Message from the Dean Dear Prospective Candidate, On behalf of the ALBA Community, I would like to thank you for your interest in ALBA, one of Europe's youngest Graduate Business Schools, which in just ten years has been recognized as the leading Business School in Greece. In the course of these years we have been able to establish close long-lasting links with the business community and earn their confidence and trust in the quality of our work. At the same time our Faculty Members have gained international reputation for their innovative academic research which is being published in the very top academic journals. Consistent with our mission to become a center of academic excellence in the area of graduate management education our three existing academic programs, the Full-Time MBA; the Professional MBA and the MSc in Business Studies for Law Practitioners, have set the quality standards for graduate management education in our region. Also, consistent with our goal to offer innovative programs which fill the educational gap in certain areas, we are proud to present to you our new academic program, the MSc in Strategic Human Resources Management. Similarly to our existing academic programs, this program has some unique characteristics, such as: ñ ñ ñ ñ ñ ñ international character and scope, as manifested by the strong presence of distinguished foreign faculty and the cooperation with leading international graduate Business Schools; outstanding academic research record, as evidenced by the publication lists of our faculty, some of which rank in the top 1% of international scholars in their field; innovative curriculum, which applies state-of-the-art management theory and practice to the particular aspects and problems of Greece and neighboring countries, through close cooperation with a growing number of Greece-based companies; strict student selection process, based on academic achievement, skills and personality; excellent support to our students, by constantly addressing their educational and professional needs; innovative teaching and learning environment, with special emphasis on personal development and competencies that are essential to any executive who wishes to become and remain employable and competitive. The success of our 715 alumni from both the MBA and the Professional MBA Programs, as well as the MSc Program in Business Studies for Law Practitioners over the last ten years, provides strong assurance that your investment in our Program will have excellent returns. On behalf of the entire ALBA community, I wish to encourage you to take part in this unique and exciting learning experience, and assure you that our MSc in Strategic Human Resources Management Program will help you accomplish your academic as well as professional ambitions and expectations. _________________________ Professor Nickolaos G. Travlos The Kitty Kyriacopoulos Chair in Finance Dean 4 ALBA S-HRM PROGRAM October 2002 Message from the Academic Director Dear Prospective Candidate, On behalf of the members of the ALBA faculty, I would like to thank you for your interest in our newly introduced, specialized MSc in Strategic Human Resources Management, a program created in response to the challenges presented to modern organizations and the human resources profession by the globalized knowledge economy. We, at ALBA, realized the necessity of introducing such a program by taking into consideration the new dynamics that prevail in the business world; on one hand, organizations increasingly realize the strategic importance of human capital for competitive advantage. On the other hand, it is no longer enough for HR managers to just know how to apply personnel practices within the small world of an HR department; they need to see the big picture, to be able to "talk business" and act as true strategic partners. We designed this course having exactly this in mind. Specifically, our focus was on the following questions: How can HR professionals ñ ñ ñ ñ develop strategic thinking? become able to integrate HR practices within the overall organizational strategy? build people competencies that will make the strategic vision a reality? have real voice at the management table and become able to unleash the full potential of the organization's human capital? We are deeply proud of this Program and we believe it will make a real difference in the Greek HR community, since it brings cutting-edge knowledge and practical experience together, in a unique and balanced blend. Major strengths of the Program include the following: ñ ñ ñ ñ A well-designed curriculum that covers all the core human resources areas such as Employee Recruitment and Retention, Performance Management, etc., all seen through a strategic perspective; Cutting-edge theoretical knowledge, delivered by distinguished international scholars as well as resident ALBA faculty with a strong academic record and a commitment to research within the HR field; A strong practical element manifested through our collaboration with Hay Group, an ALBA Corporate Member. Their expertise and knowledge of the latest developments in HR practice in the real world will nicely complement some of the modules offered; Our Advisory Board, composed of leading international thinkers in the fields of HR and OB, as well as dynamic and respected HR practitioners and CEOs from major companies operating in Greece. All of them will ensure both the academic integrity of the Program and its practical relevance. The rest is up to you, our future students. Since this is the first year that the Program will run, you will be the ones to set the standards, with your enthusiasm, your maturity, your willingness to learn. You are the ones who will make the vision of this Program a reality. ______________________ Dr. Olga Epitropaki Assistant Professor of Organizational Behavior & Human Resources Management October 2002 ALBA S-HRM PROGRAM 5 About ALBA Institutional Identity Mission ALBA’s mission is to be the leading center of academic excellence in business administration in Greece and the greater Southeastern European and Eastern Mediterranean areas. It aims to foster a new generation of executives, both highly qualified for distinguished careers in international business and, at the same time, catalysts for social change and socioeconomic development in the region. History and Background ALBA was founded in 1992 through a joint initiative of the Federation of Greek Industries (™EB), the leading employers’ union in Greece, and the Hellenic Management Association (EE¢E); in February 1995, the Athens Chamber of Commerce and Industry (EBEA) became the third collective body of Greek businesses under whose auspices ALBA operates. Initial funding during the planning stages and ALBA’s operation until 1993 was secured by the European Commission and contributions from its founding Corporate Members. Legal Status ALBA is an educational not-for-profit association of Greek corporations, currently numbering 42. It operates outside the Greek state educational system and seeks no state support. Currently, ALBA is funded by income from its activities, contributions by employers’ organizations, and donations from corporations and individuals. Governance According to the Greek law governing not-for-profit associations, the General Assembly of all ALBA Corporate Members bears the ultimate responsibility for the operation of ALBA, along with the Board of Directors, which is composed of members who have distinguished themselves in business and science. Six members are appointed ex officio as representatives of the three parent organizations under whose auspices ALBA operates: the Board Chairman (or President) and one Board Member from each. Every three years a representative of each of the parent organizations acts as ALBA Board Chairman, while representatives of the remaining two parent organizations serve as Deputy Chairmen. In addition, the General Assembly elects an additional three to five members of the Board. The Board of Directors appoints the President and the Dean, who have joint responsibility for all ALBA operations and academic activities. Corporate Members form the backbone of ALBA by supporting the School and taking part in decision-making and long-term planning. Corporate Members make a one-time financial pledge to ALBA, and receive priority in accessing the educational and other benefits and activities that ALBA offers. Currently, ALBA has 42 Corporate Members. 6 ALBA S-HRM PROGRAM Strategy To fulfill its mission, ALBA employs six salient strategies: It maintains close links with the business community; It has a highly competitive admissions process for all its academic programs; It offers a generous need-based financial assistance program for deserving individuals, to ensure that they can attend the full-time MBA Program; It constantly upgrades its teaching and learning environment and facilities, with special emphasis on providing excellent service to the students’ educational and professional needs; It reaches out internationally by welcoming faculty and students from all around the world, as well as by cooperating with leading international business schools; It actively promotes academic research in close collaboration with distinguished academics worldwide, in order to create new knowledge. Faculty ALBA’s teaching faculty comprises a small nucleus of Resident Professors and Visiting Professors drawn from the best business schools around the world, including INSEAD, London Business School, Harvard Business School, Wharton, the Stern School of Business - New York University (NYU) etc. All ALBA Professors are leading management academics, with extensive teaching, research and consulting experience, and a strong publication record in top-ranking international academic journals. Activities ALBA’s main academic activities are its two MBA Programs, as well as the specialized MSc in Business Studies for Law Practitioners Program. All academic programs are conducted in English. ñ MBA Program: This Full-time, over intensive 12-month flagship program designed and offered as an integrated educational experience, stresses not only the transfer of knowledge and hands-on experience, but also the enhancement of attitudes and skills through teamwork and learning to adapt to environments that demand the highest levels of performance. ñ Professional MBA (P-MBA) Program: This intensive 22-46 month evening program is tailored to the needs of working professionals; it embodies the tight integration of an Executive MBA with the comprehensive coverage of a full-time MBA. ñ MSc in Business Studies for Law Practitioners Program: Aiming to bridge the gap between the traditional legal profession and modern business practice and to provide the necessary tools to help legal professionals prepare for careers as corporate legal advisors. This is a part-time, evening program, exclusively for law practitioners. It is also conducted in English, except from a limited number of courses with specific characteristics. ñ The newly introduced (starting January 2003) specialized MSc in Strategic Human Resources Management Program: Tailored to the needs of professionals with a serious commitment to HR, who would like to advance their career in the dynamically changing environment of human resources management. This is a part-time, 12-month duration program, held on weekends, in a modular format. Beyond its academic programs, ALBA’s activities include: upon request), either by ALBA Resident Faculty, or by Visiting Professors during their stay in Greece, or by distinguished speakers invited from leading international business schools. ñ Applied Research & International Projects: The role of the Applied Research & International Projects Department is to form national and international networks and to gain funds for research and other activities from the European Commission, the World Bank or from other international funding Institutions. ñ Public Events: One of ALBA’s goals is to become a ‘convening institution’ by familiarizing its students, alumni and the general public with the latest developments, trends, challenges and opportunities in modern management and business. ALBA has therefore built a strong tradition of organizing conferences, roundtable discussions and public lectures with distinguished speakers either drawn from ALBA’s resident or visiting faculty, or invited from leading international business schools. ALBA resident and visiting faculty also share their expertise in their field by participating as speakers in selected events organized by appropriate hosts. ñ Executive Development Programs: Covering a wide range of critical topics, these programs comprise both open-enrollment and in-house, tailor-made, area or sector-specific seminars. They are offered in English (except from in-house programs ñ Academic Research: For ALBA’s Resident Faculty, research is a fundamental and continuous academic activity. Their top-quality research papers appear frequently in the top international academic journals. ALBA S-HRM PROGRAM 7 Achievements Excellent Quality ALBA’s principal and cardinal achievement in the first ten years of its existence has been the establishment of a commanding reputation for excellence. The business and academic communities, in Greece and abroad, show their appreciation of ALBA’s distinction in the following ways: Student External Prizes: At its 1995 Annual Conference, the European Foundation for Management Development (efmd) offered three prizes for the best Greek graduate student essays on future management perspectives; the first two prizes were awarded to ALBA MBA students. In 1996, an ALBA student Group Project Report won the “Leon Melas Academic Prize”, awarded annually by the Federation of Greek Industries for the best academic text on applied Total Quality Management. In 2001, an ALBA student team was among only six finalists in the European Business Plan of the Year Competition, organized by INSEAD and London Business School. Alumni Placement: All 1993-2001 graduates of the full-time MBA Program seeking employment have gained appropriate positions in Greek or international businesses. More than 90% of them received and accepted job offers upon graduation, within 5 months from completion of their studies. In 1997 this percentage reached 100%. Visiting Professors from abroad: Most Professors who visit ALBA from abroad not only accept repeated ALBA teaching assignments, year after year, but also actively assist in finding and attracting new Visiting Professors to ALBA. Furthermore, two internationally acclaimed recent books by Visiting Professors explicitly refer to ALBA’s contributions to their scholarly activity. Academic Council Members: Unfailingly, Academic Council Members attend Council meetings, and consistently express by words and actions their involvement in ALBA and support for its students. Leading European Business Schools: Institutions such as INSEAD, London Business School and SDA BOCCONI, have collaborated with ALBA in consortia (often led by ALBA) working on projects funded by the European Commission. EU Funded International Scholarships: In 1995, all six Southeastern Asia scholars who came to Greece for management studies on scholarships provided by the EU-ASEAN Program (administered by the British Council) were sent to ALBA. Links with the Business Community In the first ten years More than 600 companies have been connected with ALBA’s academic programs in one or more of the following ways: ñ ñ ñ ñ ñ ñ 8 have sent executives to attend the MBA & P-MBA programs and/or the MSc in Business Studies for Law Practitioners Program; have recruited MBA alumni and/or have participated in the MBA Career Forum and interviewed students of graduating MBA classes; have proposed or assigned Field/Consulting Projects for MBA student groups; have offered scholarships for the MBA Program; have executives who have attended on their own the P-MBA Program; Over 300 of these companies have additionally sponsored over 3500 of their executives in approximately 2500 training hours offered through ALBA Executive Development Programs. ALBA S-HRM PROGRAM Academic Council Board of Directors Corporate Members The ALBA Academic Council is an advisory body which meets once a year at ALBA to review progress and offer guidance on strategic development issues. Its members include the following internationally distinguished Business School Professors and/or business people. N. Ebeoglou, Chairman, Hellenic Management Association Representative Corporate Members form the backbone of ALBA by supporting the School and taking part in decision-making and long-term planning. Corporate Members make a one-time financial pledge to ALBA, and receive priority in accessing the educational and other benefits and activities that ALBA offers. Chris Argyris, James Bryant Conant Professor of Education and Organizational Behavior, Graduate School of Business Administration, Harvard University, USA Panayiotis J. Athanasopoulos, Vice-Chairman, Toyota Motor Europe, Professor Emeritus, Department of Banking and Finance, University of Piraeus George M. Constantinides , Leo Melamed Professor of Finance, Graduate School of Business, University of Chicago USA M. Tanes, Vice-Chairman, Athens Chamber of Commerce and Industry Representative U. Kyriacopoulos, Vice-Chairman, Federation of Greek Industries Representative Currently, ALBA has 42 Corporate Members. C. Petropoulos, Secretary General A. Crontiras, Treasurer D. Mavros, Member, Hellenic Management Association Representative D. Fountoukakos, Member, Athens Chamber of Commerce and Industry Representative M. Stasinopoulos, Member, Federation of Greek Industries Representative Christian Delporte, Rector, Facultes Universitaires Catholiques de Mons (FUCAM), Belgium D. Kotsonis, Member Hubert Gatignon, The Claude Janssen Chaired Professor of Business Administration, Professor of Marketing, Dean of Faculty, INSEAD, Director, Insead-Wharton Alliance Center for Global Research and Development, France Ph. Stratos, Member Paul R. Kleindorfer, Universal Furniture Professor of Decision Sciences, Economics and Business and Public Policy, Chairperson, Operations and Information Management Department, Co-Director, Risk Management and Decision Processes Center, The Wharton School of the University of Pennsylvania, USA Luigi Tava, Professor of Quantitative Economics, Director, Quantitative Methods Center, SDA Bocconi Robert Winkler, James B. Duke Professor, Fuqua School of Business, Duke University, USA R. Moissis, Member December 2001 ABN AMRO Bank Adel/Saatchi & Saatchi Advertising Allianz Greek Mutual Funds Management Company Alpha Bank S.A. Alpha Finance S.A. Aluminum de Grece S.A.I.C. Antenna T.V. S.A. Aspis Pronia S.A. Athenian Brewery S.A. Biokat S.A.I.C. Boutari, John & Son Wines & Spirits Inc. BP Hellas S.A. Capsis Hotels S.A. Casco Hellas - Th. Kasselakis S.A. Coca Cola HBC S.A. Commercial Bank of Greece S.A. Delta Dairy S.A. Eureka Hellas S.A. Fage S.A. Halyvourgiki S.A. HayGroup S.A. Hellenic Industrial Development Bank S.A. Helliniki Halyvourgia S.A. Hyundai Hellas S.A. Interamerican S.A. Intracom S.A. J.N. Leousis S.A. L’ Oreal Hellas S.A. Metal Constructions of Greece S.A. Metaxa S.&E.&A. S.A. Neoset S.A. Papastratos AVES Petros Petropoulos A.B.E.E. Phosphoric Fertilizers Industry S.A. Preveza Mills S.A. Royal Olympic Cruises S.A. Shell Hellas S.A. Siemens S.A. Silver & Baryte Ores Mining Co S.A. Stet Hellas A.E.B.E. Thenamaris Ships Management Inc. Titan Cement S.A. ALBA S-HRM PROGRAM 9 The Alumni As of the March 2002 Graduation Ceremony, the total ALBA alumni body consists of 715 distinguished individuals, while the number of the ALBA MBA Alumni is 519. ALBA Alumni form a group of young and dynamic managers in the process of forging challenging careers, while at the same time enhancing ALBA's reputation in the Greek and international business communities. The relationship of Alumni with ALBA does not end with graduation. Having shared the same educational and professional experience and forged bonds through mutual interest and joint work, they remain close to ALBA and enjoy close links with each other. Moreover, they enthusiastically support the School's objectives, and contribute to its mission through a variety of social and professional activities. Often they act as intermediaries between their companies and ALBA, encouraging and actively promoting new forms of collaboration. Alumni are also heavily involved in the life of ALBA, acting as members of the Admissions Committee, during the selection process of MBA candidates; potential recruiters of MBA students, on an on-going basis. Their participation in the Career Forum also grows from year to year. In the 2002 Career Forum, 8 out of 76 participating companies were represented by 10 ALBA Alumni; supervisors of group/field consulting projects assigned by companies to the MBA class; speakers at career-related panels, offering MBA students advice and guidance for their futures; advisory members in various focus groups, such as academic programs, curriculum revision, fundraising activities, etc. 10 ALBA S-HRM PROGRAM As a strong supporter of life-long learning, ALBA encourages professional development of its Alumni, by offering them special discounted rates in Courses of the Professional MBA Program - 50% discount; Executive Development Programs 30% discount; Public Events - 30% discount. ALBA cultivates this continuous relationship with its Alumni through various events and gatherings that provide networking opportunities, aimed at strengthening connections and forging professional and social bonds. The Alumni Reunion is just such an invaluable opportunity, a time for reinvigorating ties with old colleagues and fellow Alumni, as well as making new contacts. The ALBA Alumni Association was founded in 1993. It grows from year to year and has become a valuable source of information and contacts for every new graduating class. New graduates thus immediately become part of an expanding network offering them career guidance, opportunities for employment and professional support. The ALBA Alumni Association also organizes informal networking social events. In April 2002, ALBA took a major step forward, with the development of a dedicated alumni website or, more accurately, a collaboration and community building online environment. This is a unique service, exclusively for the use of ALBA alumni. The new site is called ALBA Alumni Community (http://alumni.alba.edu.gr) ALBA S-HRM PROGRAM 11 The Master Ôf Science in Strategic Human Resources Management Program Overview and Philosophy Human resources management is one of the fastest-growing management fields in Greece as well as internationally. More and more, organizations recognize the strategic role of human resource professionals for achieving significant business results, sustainable growth and innovation through human capital, the only real source of competitive advantage. The ALBA newly introduced MSc in Strategic HRM is a 12-month, part-time, modular program designed to provide participants with a solid knowledge of HR issues and give them the practical skills to meet the challenges of the local as well as the international HR environment. The purpose of this program is to help participants: ñ deepen their knowledge and understanding of key issues and get up to date with the latest developments on human resource management in Greece as well as globally; ñ acquire practical skills for all core HR functions and become familiar with a variety of HR tools; but most importantly, to shape the new generation of HR professionals who will have full membership in the top management team as true strategic partners. More specifically, our vision for our graduates is that of people who: ñ will have strategic thinking and understand how to incorporate new patterns of human resource strategy in place of more traditional models of personnel management; ñ will be strategic business partners and create sustainable competitive advantage for their firms by learning how to design and implement human resource processes integrated into the organizations' overall strategy; ñ will speak the language of the business and will be able to build and deploy critical people competencies that are needed to execute business strategies; ñ will have confidence in dealing with complexity and change. The areas of Human Resources that will be addressed are: ◆ Strategic HRM ◆ Labor relations ◆ Employee recruitment and retention ◆ Business Ethics ◆ Employee development and performance management ◆ Organizational behavior ◆ Benefits and compensation In order to complete the Program, participants must fulfill the requirements of 16 courses. Each academic year lasts from January to December, while the months of July and August are reserved for vacation. A short break is also scheduled during Christmas & Easter holidays. Classes meet two weekends per month from 10:00-18:00. The official language of the Program is English. The courses are selected to provide both the up-to-date theoretical knowledge on HRM issues and the practical skills that are vital for a successful professional career in the field of HR. In terms of pedagogical approach, this is achieved not only through formal instruction (lecture, cases, etc.) but also in a hands-on manner, through practical workshops and intensive collaboration in teams. Program Delivery - Strategic Alliance with Hay Group S.A. Participants in all ALBA academic programs are engaged in a learning process that emphasizes the interaction between the academic world and the business environment. Distinguished professionals are invited in class as guest speakers in order to present and analyze the domestic and global business trends. One of the highlights of the MSc in Strategic Human Resources Management is the strategic alliance with Hay Group S.A., an ALBA Corporate Member, representing in Greece Hay Group worldwide, one of the world's foremost management consulting firms, with stateof-the-art academic research support in the human resources management field. Hay Group S.A. consultants will share with participants their extensive expertise, by applying cutting-edge tools and methodologies in human resources, thus further contributing to the Program's integrated learning approach. About The Hay Group, one of the world's largest management consulting firms, is well suited for the challenge of putting people before strategy. In the Greek market, Hay Group has been assisting organizations for over 20 years to achieve their goals by addressing critical people issues. Hay Group is increasingly engaged to enhance the capabilities of entire organizations. These strategic, integrated engagements combine a variety of approaches that focus on people, their work, and how they are led, motivated and developed. 12 ALBA S-HRM PROGRAM Program Structure Elective Courses ñ International Human Resources Management ñ Creativity and Innovation ñ Emotional Intelligence and Communication Skills ñ Human Resources InformationSystems and Technology ñ Conflict Management and Negotiations ñ Leadership and Teamwork Frequently Asked Questions How does the MSc in Strategic HRM curriculum and overall academic experience compare to that of world-class Business Schools? ALBA's MSc in Strategic HRM is comparable in quality to that of any other top-notch institution. Our group of Resident Faculty, who are distinguished internationally as both teachers and researchers, has carefully designed the curriculum to meet the needs of contemporary HR Professionals. In this effort, prominent HR executives have contributed their thoughts and needs to be included in the Program. What are the unique features of ALBA's MSc in Strategic HRM? The MSc in Strategic HRM gives HR Professionals the knowledge and skills they need to meet the challenges of a rapidly changing business environment both locally and internationally. It is the focal point of the Program to discuss not just the theories and instruments of HRM, but their application in business as well. In addition, the Program has a hands-on orientation that enables students to enhance a variety of critical management skills - such as teambuilding and leadership, to complement and round off the theoretical knowledge acquired in the classroom. Is the ALBA MSc in Strategic HRM similar to programs offered by other institutions in Greece? Beyond the innovative and distinctive design of this newly introduced Program, the ALBA experience is characterized by explicit ethical guidelines, accessible instructors, lively exchange in the classroom, strong links with the business community, library and information technology infrastructure and strong relations among participants. All these ensure a constantly stimulating environment. ies based in Greece who may be competing globally, thus we prepare them to meet the challenges of the greek and the global working environment. Moreover, each course is complemented by the participation of greek and foreign HR leaders who share their valuable experience with participants. How long will it take me to complete the Program and what is the time commitment required? It will take you 12 months (one calendar year) to complete the Program, attending classes two weekends per month. During these two weekends per month, you should expect to spend approximately eight hour per day attending lectures and participating in practical exercises. Does the MSc in Strategic HRM Program focus on Greek Business? What will my classmates look like? The focus of the Program is greek but its outlook is global. The official language of the Program is English, while the examples, problems and case studies are drawn both from greek and international practice. We expect our graduates will be contributing to compan- The typical profile of an entering class is a group of highly motivated professionals who either currently work in the field of human resources or have been working in other fields and are strongly committed to make a career shift towards human resources management. ALBA S-HRM PROGRAM 13 Course Descriptions CORE COURSES ñ Understanding the Business Environment Today's human resource practitioners must be able to fully grasp the major business elements of their organization in order to act as key strategic players. This course aims at enhancing students' business understanding by making them familiar with the basic concepts, standards and practices of accounting and finance. Specifically, by the end of the course students will be familiar with basic financial statements, the analysis and recording of transactions and will be able to prepare and understand the balance sheet, income statement and statement of cash flows. The course will also offer a framework and tools for analyzing financial decisions based on the principles of modern financial theory and will cover issues such as corporate capital budgeting and valuation, options, market efficiency, corporate financial policy, etc. ñ Corporate Strategy and Human Resources Management The course provides an integrative framework for the whole programme. It will explain basic principles of business strategy and the process through which strategic decisions are made. Students will become familiar with key strategy elements, such as how firms select the market, product, and areas in which they compete, how they position themselves in these areas, how they interact with their external environments, how they adjust to changes, and how they decide and implement structure and policies that enable them to achieve their overall goals. The role of the HR professionals in the process of corporate strategy formulation and implementation will also be outlined. ñ Leading Human Resources Strategies The course focuses extensively on the role of 14 ALBA S-HRM PROGRAM the HR department as a core strategic player in the management board and on how an organization can achieve competitive advantage through people by building HR competencies and capabilities. An overview of several models of Strategic HRM will be provided, such as the business-oriented and the strategic fit model, but the emphasis is on its practice, i.e., on formulating, implementing and evaluating an HR strategy and the processes by which HRM strategies reflect back and advance the general corporate strategy. ñ Strategic Employee Selection and the "War for talent" The course provides an overview of basic principles of selection and recruitment, as well as the current trends in that area. It will emphasize the value and the strategic implications of good selection for an organization and it will explain concepts and selection tools, such as job analysis and psychometric testing, interviews, CVs, references etc. It will also cover issues such as on-line recruiting and winning the war for talent, i.e. how companies can attract and retain the best people. An interviewing skills workshop, will complement the knowledge gained through this course and will provide students with skills on preparing, delivering and evaluating a selection interview. establish a plan of improvement. Several performance appraisal methods will be analysed, such as goal setting or management by objectives, 360 degree feedback, behaviourally anchored rating scales (BARS) and many other techniques. It will also focus on personnel training and development and it will include program development processes, identification of training needs, design and administration of training courses and evaluation. The importance of career development policies and processes as part of the HR function for employee retention and organizational sustainability will also be discussed. ñ Strategic Performance Management II: Compensation, Benefits and Motivation This course focuses on the organizational reward system and specifically on issues of fair compensation and benefits as well as on how they can be aligned with the overall strategic goals of the corporation. The main components of a compensation system such as job descriptions, analysis and evaluation (e.g., ranking, classification, factor comparison and point method), pay structures and salary surveys will be explained and an overview of incentive plans e.g., merit pay, gain sharing, profit sharing, stock options, ESOP will also be provided. Issues of organizational justice and fairness will also be an important element of this course. ñ Strategic Performance Management I: Appraisal, Training and Development ñ Managing Organizational Change This course focuses on the integration of performance appraisal, training, management development and career management systems that form the nucleus of a strategic performance management system in an organisation. Such systems need to be mutually reinforcing to achieve the accountability, development, maintenance and motivation of human resources in the enterprise. The course will offer an overview of principles and processes of performance appraisal, and specifically on how an HR manager can communicate to employees how they are performing on the job and In today's rapidly changing business environment, companies must constantly adapt to change in order to survive and prosper. This course aims at offering students the knowledge and skills they will need to face the challenges of organizational change and develop strategic and tactical planning models for change. It will focus on specific concepts, theories and tools of change management and will identify common mistakes, pitfalls and reasons of failure for change initiatives. It will further address topics such as the politics of change, downsizing, mergers and acq- uisitions, restructuring and reengineering and organizational adaptation. ñ Labor Relations and Legal Aspects of Human Resources Management This course explores issues on trade unions (e.g., structure, environment and impact) and the negotiation processes, as well as collective bargaining agreements (e.g., management rights, union security, dispute resolution) established between management and trade union members. Legal issues of HR will also be presented by Greek Law practitioners. ñ Understanding Human Behavior in Organizations The course provides an overview of the core areas of organizational behavior with a special emphasis on issues of organizational structures, culture and values, job design and motivation, work attitudes, leadership, organizational learning and knowledge management. It will help participants understand how they can become change catalysts by performing their leadership role as HR managers; how they can manage knowledge; how they can inspire people to put extra effort for achieving the organizational vision and for outstanding performance and results. Issues such as stress and burnout, employee counseling and stress management techniques as well as issues of safety in industrial settings and work-life balance will also be explored in this course. ñ Ethics and Corporate Responsibility This course examines a broad array of matters relating to business ethics, and considers the ethical responsibilities of managers and corporations. It will examine difficult ethical conflicts and dilemmas and help students anticipate ethical issues they will confront in their HR career. Students will become acquainted with common frameworks for exploring issues in business ethics, learn to develop action plans for resolving ethical dilemmas and learn how to identify patterns of success and failure in corporate ethics. ALBA S-HRM PROGRAM 15 Course Descriptions ELECTIVE COURSES ñ International Human Resources Management This course addresses the major strategic issues that managers face as they attempt to manage human resources across national boundaries. It incorporates an overview of current international human resources management (IHRM) theory and research and it focuses on issues which evolve from the internationalizing of the HRM processes. It aims at helping students develop an understanding of the international and comparative factors (such as national culture) that shape human resources management. The management of expatriates, and functional issues concerned with international recruitment, selection and assessment along with comparative rewards will be discussed. ñ Creativity and Innovation The significant skills of creativity and innovation are enhanced in this course. These skills improve the manager's ability to solve business problems in a conventional or non-conventional way. The course also enhances the managerial thinking process used to invent new approaches, products, and techniques for solving business problems in the presence of uncertainty and innovative and creative competition. ñ Emotional Intelligence and Communication Skills People who rise to the top of the corporate ladder and are highly successful leaders aren't just good at their jobs. In addition to the technical knowledge and expertise, they are also resilient and optimistic, aware of their own feelings as well as those of other people, highly motivated and socially competent. In other words, they possess high levels of Emotional Intelligence. Emotional Intelligence 16 ALBA S-HRM PROGRAM doesn't mean being soft, it means being intelligent about emotions, being able not only to recognize emotions in the workplace but also to manage and use emotions to increase staff commitment, customer satisfaction, and organizational performance. During the course, special emphasis is placed on the development of communication and interpersonal skills as core emotional intelligence competences, with practical exercises, role-playing activities, etc. ñ Human Resources Information Systems and Technology This course addresses the impact of Information Technology on HR functions in the broader context of IT-induced organizational transformation. Information Technology has radically contributed to the realization of the fact that organizations are in themselves information and knowledge systems of a social (rather than technological) kind. Special emphasis is placed on the value of Information Technology as a tool unleashing the information and knowledge tacitly controlled by an organization. Furthermore, on a more practical level, students will become familiar with current IS technology and software for HR functions. ñ Conflict Management and Negotiations In the wide sense of the term, negotiating with others (both partners and rivals) is a necessary feature of all managerial jobs. Yet, the art of negotiation is not something that many managers have been formally taught. In this course we will analyse negotiations and conflict in organizations and discuss strategies and processes for effective settlement of conflict. We will also show to the participants the fundamentals of effective negotiations: how to think strategically, what tactics to engage in, and what goals to aim at. This immensely useful course will improve the participants’ ability to avoid traps in negotiations, manage conflict effectively and will help you see the range of rational options (and their ramifications) in particular situations. ñ Leadership and Teamwork In exercising effective leadership within a diverse organizational structure the manager relies on certain skills. This course analyses social styles and presents the skills managers should possess to pursue organizational goals. It teaches students current trends in leadership theory and practice and expands the leadership framework to include issues such as top management teams and shared leadership. The course also focuses on teamwork and group dynamics and its practical element aims at developing the skills the students will need to both function as effective team players and manage successfully employee teams in their organization. WORKSHOPS ñ Psychometric Testing ñ The Human Resources Scorecard The purpose of this workshop is to help students develop skills on how to administer psychometric tests (e.g., cognitive ability tests, interests' tests, etc.) for employee recruitment and assessment. This workshop explains the basic principles of the HR scorecard and it will provide a step-by-step guide on how to use it in an organization. Experienced Consultants from Hay Group S.A. will deliver the above workshops in a practical and innovative way. ñ Research and Statistics for Human Resources Managers This workshop provides a brief overview of methods used for organizational and HR research, both qualitative e.g., observation, interviews, etc. and quantitative e.g., employee surveys, questionnaire design and administration, as well as of the statistical techniques that could be used in this context. ALBA S-HRM PROGRAM 17 Career Development CAREER OFFICE Market information The mission of the Career Office is to use ALBA's extensive knowledge of the job market and its close links with the business community as the basis for excellent support to students and alumni in making sound career decisions and help them in planning a successful career path. Articles and surveys about the labor market, the working environment and employment trends available at the Library (Career Section) CAREER POLICY STATEMENT SERVICES FOR THE STUDENTS The Career Office offers a wide range of services to help MSc in S-HRM students in their career planning and development. Specific services include: Access to job market information Career Counseling CV Preparation & Class Yearbook Job market information A variety of support services are offered to all students wishing to gain extensive upto-date information about the job market. Reference material ALBA maintains a data bank of about 3,000 companies and organizations, including companies cooperating with ALBA, executive search & selection firms, companies listed on the Athens Stock Exchange etc. Leaflets, annual reports and other relevant materials are available at the Library (Career Section) Printed material such as books, handouts etc. on Career Development issues, including publications on interviewing techniques, CV writing etc, available at the Library (Career Section) 18 ALBA S-HRM PROGRAM Job postings Selected press and Internet announcements Specific job vacancies submitted to ALBA. Postings are placed on the Career Office Announcements Board and forwarded to all students. Qualified students interested in a specific posting may contact the company directly. In addition, the Career Office ensures direct contact between the company and students eligible for direct placement support (for further details, see policy statement) Career counseling On-going individual counseling is offered to any student wishing to discuss specific career issues. Job profile analysis & job market targeting This service to all ALBA students aims at ñ Exploring personality characteristics, skills and competencies ñ Setting career objectives, and ñ Job market targeting CV Preparation & Graduating Class Yearbook Each year a Graduating Class Yearbook is published, briefly presenting each student. Yearbooks are made available to potential recruiters for their own information and use. Potential recruiters may then contact candidates directly. For ethical and professional reasons, ALBA does not directly support placement efforts of students who are Fully or partially sponsored by their employers (all academic Programs), or Currently employed in companies (P-MBA Program, MSc in STRATEGIC HRM) or employed on a retainer fee by companies (MSc in Business Studies for Law Practitioners Program). Students employed in a family business are exempt from this rule. All ALBA Alumni have access to job market information resources and career advice and counseling. They are also welcome to seek individual placement support, provided that they are not currently employed. Advisory Board The Advisory Board consists of academics and distinguished HR and business professionals, whose knowledge of the field and expertise help integrate the reality of day-to-day practice with the high quality academic standards of the Program. The members of the Advisory Board convene once a year to discuss progress achieved and advise on strategic issues for the improvement and further development of the Program. The founding members of the Advisory Board are: Thanos Aneroussos, Group Human Resources & Administration Director, INCHCAPE HOLDINGS HELLAS S.A., Greece Dr. Chris Argyris, James Bryant Conant Professor of Education and Organizational Behavior, Graduate School of Business Administration, Harvard University, USA Founding Member of the ALBA Academic Council Dr. Michael Beer, Cahners-Rabb Professor Emeritus of Business Administration, Graduate School of Business Administration, Harvard University, USA Dr. Michael Brimm, Associate Professor of Organizational Behavior, INSEAD, France Professor Sandra Dawson, Director, THE JUDGE INSTITUTE OF MANAGEMENT, University of Cambridge, UK Marios Dellatolas, Human Resources Director, VODAFONE-PANAFON S.A., Greece Dr. Mark Huselid, Associate Professor, Department of HRM, School of Management and Labor Relations (SMLR) Rutgers, The State University of New Jersey, USA Editor, Human Resource Management Journal Eftichia Kasselaki, Director, Training & Development Division, PIRAEUS BANK, Greece Rena Koumantou, Director, Corporate Social Responsibility & Communication, SILVER & BARYTE ORES MINING Co S.A., Greece Anastasia Makarigaki, Human Resources Director, CARREFOUR-MARINOPOULOS S.A., Greece Ilias Moshonas, Group Human Resources Director, TITAN CEMENT S.A., Greece Anna Pouskouri-Reiche, Senior Vice President, Country Manager, BAYERISCHE HYPO-und VEREINSBANK A.G, Greece Emmanuel Vordonis, Executive Director, THENAMARIS SHIPSMANAGEMENT Inc. Theano Zambella, Human Resources Director, EFG EUROBANK ERGASIAS S.A., Greece 20 ALBA S-HRM PROGRAM Information for Admission The MSc in Strategic HRM Applicant Profile The Program aims at currently employed working professionals who wish to follow an MSc in Strategic HRM to advance their career development without interrupting their job. To apply to the MSc in Strategic HRM Program, applicants should meet all the following criteria: 1 Hold a Bachelor's Degree from an accredited institution, Admissions Procedure To be considered for the MSc in Strategic HRM Program, applicants must submit the following documents: 1 A complete Application Form including two recent photographs, 2 Two Letters of Recommendation from professors and/or employers, 3 Official transcripts or marks received from each undergraduate, graduate, and professional school attended, 2 Already work in the HR field, or 3 Have worked in other than HR positions for at least a year and wish to make a career shift towards human resources management. Exceptionally strong applications from recent university graduates with no prior experience but who wish to pursue a career in the HR field could also be considered. Student Qualifications To conform to the Applicant Profile, candidates must have a number of qualifications: 1 Excellent command of the English language as evidenced by TOEFL or Proficiency Certificate, and satisfactory performance in an interview; 2 Satisfactory prior academic performance; 3 Strong recommendations from their employers and professors, and 4 Satisfactory performance in a personal interview. 4 TOEFL scores or equivalent proof of command of the English language. As part of the admissions process, personal interviews may also be required. Prospective applicants are advised to follow the specific directions and deadlines contained in the leaflet "INFORMATION FOR APPLICANTS". Applications received after the submission deadline may not be reviewed. Applications lacking any required documents will not be processed unless these documents are received within the proper time. Admission to the Program is decided by the Admissions Committee on the basis of the qualifications and the applicant's personality and committment. For further information concerning the MSc in Strategic HRM Program please contact: ALBA ñ The MSc in Strategic HRM Program Athinas Ave. & 2A Areos Str. 166 71 Vouliagmeni, Greece Tel.: (3) 010-8964531-8 Fax: (3) 010-8962139 e-mail: mshrm@alba.edu.gr http://www.alba.edu.gr ALBA S-HRM PROGRAM 21 Facilities ALBA is located in the beautiful suburb of Vouliagmeni, about 30 kilometers southeast of the center of Athens. The School’s facilities housed in a luxury building complex, total 1,500 square meters. Primary facilities include: THE LIBRARY Electronic services Computer Center ALBA's Library is an academic library covering the subject fields of management and related sciences. The Library's aim is to support all members of the ALBA community, i.e. students, faculty and alumni. Both students and faculty have free access to the entire Library's collection and its electronic services. Although ALBA Alumni may not use the Library's lending services, they are welcome to use the Library for reference purposes. External users requiring occasional access may use the Library for reference purposes only. Student lounge The Collection Faculty offices Books Administration offices The Library has about 4000 titles available for loan, covering all aspects of accounting, competitive strategy, management, marketing, ethics, finance, human resources management, organizational behaviour, total quality management, etc. ñ ICAP: The Greek Financial Directory A separate section of reference books contains directories, handbooks, manuals, guides, general and terminology directories, e.t.c. It also contains past ALBA's seminars and Field Consulting Projects. ñ National Network of Scientific and 2 amphitheatres 2 classrooms Group-study rooms Library with reading room ñ OPAC (On-line Public Access Catalogue) through the WWW. ñ Business Source Premier (EBSCO) ñ Datastream ñ Econlit ñ Psychinto ñ Finance Statistics & Fundamental Analysis (EFFECT) ñ BusinessWeek through a dedicated PC Serials (Including Journals) The Serials collection (including annual reports and statistical series) consists of which is in the library. through WWW. ñ ICAP: Consolidated balance sheets CD-ROMs available for use inside the library only. Technological Libraries in Hellas. This service provides instant on-line access to the collection of journals of each and every scientific and technological library in Hellas. It also offers on-line document ordering services for any article of any journal possessed by any library of the network ñ British Library Document Delivery Service ñ almost 250 foreign titles (180 active subscriptions) ñ about 30 titles of greek periodicals ñ major domestic and international financial newspapers ñ a number of select corporate annual reports 22 ALBA S-HRM PROGRAM (BLDDS). The library offers a document delivery service, supplying copies of materials held in the British Library. THE COMPUTER CENTER ALBA is equipped with state-of-the-art computer services, supporting both educational and administration needs. The local area network consists of approximately 100 PCs running under Windows NT operating system and configured with the latest software versions. More than half are available to students, at study rooms, the Computer Laboratory and the Library, as well as in classrooms and amphitheaters, to be used during lectures and case study/projects presentations. Networked high speed laser and deskjet printers are also available. The "heart" of the network is based on NT servers. Internet access is achieved via a 256K HellasCom line. Electronic Services are offered at the Library for books and periodicals management, as well as for information retrieval systems from databases and libraries worldwide. Students have free 24-hour access to the network and the WWW, as well as their own e-mail account. A broad array of audio-visual equipment is also available, from simple overhead projectors to slides and high-resolution liquid crystal display projectors. ALBA S-HRM PROGRAM 23 The ALBA Faculty ALBA’s Faculty consists of a core of resident faculty and a number of visiting professors from leading international business schools and universities in Europe, the U.S. and Canada, such as INSEAD, Warwick Business School, London Business School, Cardiff Business School, New York University, Harvard Business School, Boston College, etc. All ALBA Professors are leading management academics, with extensive teaching, research and consulting experience and a strong publication record in top-ranking academic journals. Faculty members are engaged in ongoing research at the cutting edge from which new ideas, knowledge and applications are generated and incorporated into teaching. Research thus constitutes one of the most important dimensions of ALBA resident faculty’s academic activities. Research at ALBA takes two forms: First, basic academic research which formulates and tests original theories and hypotheses on a wide range of management issues. This activity leads to the creation of new knowledge that is eventually published in top academic journals; The second type of research at ALBA is applied research, which deals with the generation of new applications of practical nature. The overall goals of research at ALBA include the following: Creation of new knowledge, applicable to the various fields of management and publishable at top international academic journals; Promotion of fruitful interaction between management professionals, corporations and the academic community; Collection and dissemination of information pertaining to global developments in the field of management; Facilitation of an interdisciplinary study of Management by exploring and promoting the integration of specific fields, such as Accounting, Finance, Marketing, Information Technology, Production and Strategy; Enhancement of the curriculum at ALBA, as well as at the other academic institutions, thereby enriching the educational experience of graduate students; Exploring the special managerial issues pertaining to companies and organizations in Greece and in the surrounding areas. RESIDENT FACULTY TRAVLOS NICKOLAOS G., Dean The Kitty Kyriacopoulos Chair in Finance Distinguished Senior Research Fellow, Cardiff Business School, Cardiff University, U.K. B.Sc., University of Athens; M.B.A., M.Phil.; Ph.D., New York University Dr. Travlos has teaching and research interests in the areas of Corporate Finance, Financial Analysis, Financial Markets, and Banking. He has taught at Boston College, City University of New York (Baruch College), New York University (L. Stern School of Business) and University of Piraeus (1990-1998), where he served as Chairman of the Department of Banking and Financial Management (19931997) and M.Sc. Director (1997-1998). Dr Travlos’ research has been published in leading academic journals such as Journal of 24 ALBA S-HRM PROGRAM Finance; Journal of Accounting Research; Financial Management; European Financial Management; Managerial and Decision Economics; Journal of Accounting, Auditing and Finance; Quarterly Journal of Business and Economics; Journal of Applied Financial Economics; Corporate Review, etc. The research findings of Dr. Travlos have been cited widely in numerous international academic journals and text-books while managerial implications of his research have appeared in the Harvard Business Review, and in the Bowne Review for CFOs & Investment Bankers. His published article ‘Corporate Takeovers Bids, Methods of Payment and Bidding Firms’ Stock Returns (Journal of Finance, 1987) was included in 1994 in the list of the twenty most influential published papers in Finance. He serves on the editorial Board of several international academ- ic journals and has served as President /Chairman of several international academic Associations and Conferences. His research agenda includes Mergers and Acquisitions, Executive Compensation, Corporate Governance, Corporate Control, Dividend Policy, Ownership Structure, International Acquisitions, Leveraged Buyouts, Capital Restructuring and Raising New Capital. He has developed an electronic data base of the Athens Stock Exchange stock data (funded by the Commercial Bank of Greece) and has authored the monograph Athens Stock Exchange: Data Base for the Athens Stock Exchange Stocks and Risk-Return Characteristics of Stocks in the Period 1981-1990. He is a finance consultant and serves on the Board of Directors of several national and international firms. TSOUKAS HARIDIMOS SOUGIANNIS THEODORE The George D. Mavros Research Professor of Organization and Management Professor of Organization Theory and Behavior, University of Strathclyde, UK B.Sc., Aristotle University of Thessaloniki, Greece, M.Sc., Cranfield Institute of Technology, UK; Ph.D., Manchester Business School, UK Professor of Financial Accounting BBA (Accounting), University of Piraeus, Greece; MA (Economics), MBA (Finance), York University, Toronto; Ph.D. Business Administration (Accounting), University of California at Berkeley Professor Tsoukas teaches courses in the areas of Organizational Behavior and The Management of Change. He has taught at Manchester Business School (1988-1990), Warwick Business School (1990-1995), and the University of Cyprus (19951998). His research focuses on the management of organizational change and the management of social reforms; on organizational learning, interpretation, and knowledge management; on social systems design, especially from a postrationalist perspective, including developments in second-order cybernetics, complexity and chaos science, and autopoiesis; on a critical appreciation of the social changes associated with the information society; and the relation between thinking and acting in organized contexts, approached from a hermeneutical and post-analytical philosophical perspective. Professor Tsoukas’ research has been published in several leading academic journals such as Academy of Management Review, Strategic Management Journal, Interfaces, Organization Studies, Journal of Management Studies, Organization, Journal of the Operation Research Society, Human Relations, etc. His paper (with Professor D.B. Papoulias), Understanding Social Reforms: A Conceptual Analysis, has been awarded the President’s Medal for 1996 by the Operational Research Society (UK). He has edited a book entitled New Thinking in Organisational Behaviour: From Social Engineering to Reflective Action, Butterworth/Heinemann, 1994, Oxford. He is co-author (with Professor D.B. Papoulias) of a book entitled Guidelines for Reforming the State , Kastaniotis, 1998, Athens (in Greek). Professor Tsoukas is co-editor (with Professor Mike Reed) of the Organization, Theory and Society book series published by Sage (London), and editor of the Management book series published by Kastaniotis, Athens. He is also co-editor of the academic journals Organization and Organization Studies. He sits on the editorial board of Organization Studies, Human Relations, and Emergence. He is a member of the American Academy of Management and the European Group of Organization Studies, of which he is a national rep in Greece. Professor Tsoukas has been actively involved in executive education. He has coordinated and/or taught executive education courses for British Steel, Nestle, Reed-Elsevier, NHS, Macedonia Thrace Bank, AB Vassilopoulos, Kraft- Jacobs Hellas etc. Professor Sougiannis has teaching interests in Intermediate and Advanced Financial Accounting, Financial Statement Analysis, and Managerial Accounting. His teaching experience is extensive with courses at undergraduate, master’s and Ph.D. programs. He has taught courses at York University, Canada, University of California at Berkeley, the University of Illinois at Urbana-Champaign, and the University of Warsaw. His research interests are in financial accounting and he focuses on the use of accounting numbers in stock market valuations, the choice of financial accounting rules, and accounting regulation. He has published in academic journals such as The Accounting Review, The Journal of Accounting and Economics, The Contemporary Accounting Research, and The Journal of Business Finance and Accounting. Research results from his various studies have been cited in business press publications such as The Economist, Fortune, Business Week, Smart Money magazine, CFO Magazine, and The New York Times. He has presented his research work at a multitude of University seminars and academic conferences around the world. He has served in more than ten dissertation committees as chairman, research director or reading member and as a reviewer in more than fifteen academic journals and symposia. He has received both research and teaching awards from the American Accounting Association and the University of Illinois respectively. and London Business School. Dr. Athanassopoulos is conducting research in a variety of areas including benchmarking of banking operations, assessing the efficiency of public sector institutions, designing customer satisfaction models for large scale organizations and assessing the business value of innovation decisions, such as electronic commerce and reengineering. His academic research has appeared in leading academic journals, including Management Science, Interfaces, Journal of Regional Science, Journal of Money and Credit Banking, European Journal of Operational Research, Journal of Operational Research Society, International Journal of Production Economics, Journal of Business Research, Annals of Operations Research, Journal of Productivity Analysis, International Journal of Bank Marketing and European Journal of Marketing. Dr. Athanassopoulos has also significant consulting experience with firms in the UK and Greece including inter alia Allied Lyons Plc., Coral Plc., Abbey National, Hellenic Telecommunications Organization, National Mortgage Bank, Hellenic Bank for Industrial Development, Athens Public Transport Authority, and Post Office Credit Institution. He has managed a series of large scale EU funded projects including Innovation Management Techniques (Prosegisis), ADAPT and SOCRATES. Dr. Athanassopoulos is a member of the Institute of Management Science and Operations Research (INFORMS), the Royal Operational Research Society, the European Marketing Academy, the American Society for Quality, the Productivity Analysis Research Network and the Service Operations Management Network. VLAHOS KIRIAKOS He joined ALBA in 2000 and he teaches Financial Accounting at both the full time and the Professional MBA Programs. Associate Professor of Decision Sciences B.Sc., National Technical University of Athens; Ph.D., London Business School ATHANASSOPOULOS ANTREAS Professor Vlahos has taught courses on Decision and Risk Analysis at the London Business School, the Copenhagen Business School, the Athens University of Economics and Business and the China-Europe International Business School. Associate Professor of Service Operations Management (ON A TWO-YEAR LEAVE OF ABSENCE) B.Sc., Department of Mathematics University of Patras; M.Sc., University of Essex; Ph.D., Warwick Business School Dr. Athanassopoulos has teaching and research interests in the area of Operations Management, Management Science and its applications in Service industries. He has taught at Warwick Business School and the Athens School of Economics and Business courses on Decision Sciences, Quality and Productivity Management, Electronic Commerce and Services Management. He has also given guest lectures in a number of Universities including the University of Cyprus His early research was relying on the use of large-scale optimization models, but he is now investigating the use of more flexible decision support frameworks that allow the integration of ‘’hard’’ and ‘’soft’’ approaches. The main application areas for his work have been the study of competitive energy and telecommunications markets. He has published articles in the European Journal of Operational Research, the Journal of the Operational Research Society, Decision ALBA S-HRM PROGRAM 25 THE FACULTY Support Methods, Energy Economics, Technological Forecasting and Social Change and Fiscal Studies. He has edited a book on Decision Science and special academic journal issues, and has organized two international conferences. Dr Vlahos has served as an advisor to public organizations such as the Ministry of Development of Greece and the National Telecommunications and Post Commission and a consultant to Greek and international companies such as the Public Power Corporation (¢EH), Southern Electric, and National Power. He has also participated in European research projects and joint collaborations with industry (Ericsson, BT). AXARLOGLOU KOSTAS Assistant Professor of Business Economics Assistant Professor (Economics), Michael Gerrits Term Chair Assistant Professor of Economics (Babson College), Visiting Assistant Professor of Economics (Fuqua School of Business, Duke University), Instructor (University of Michigan); B.A. Aristotelian University of Thessaloniki, M.A. University of Michigan, Ph.D. University of Michigan. Dr. Axarloglou is doing research in the areas of International Business (Foreign Direct Investments), Pricing of New Products and New Product Introductions. His research has been published in leading management journals such as Management Science and the Journal of Business. He has received several research grants and also participated in numerous international conferences. Currently, he is working, among other research projects, on a book on Information Products. Dr. Axarloglou, a recipient of the Fulbright scholarship, has extensive teaching experience in all levels of business education and has also received several teaching awards. He is a member of the American Economic Association EPITROPAKI OLGA Assistant Professor of Organizational Behavior and Human Resource Management BSc, School of Social Sciences, University of Crete, MSc, School of Psychology, Cardiff University, Ph.D. School of Psychology, Cardiff University. Dr. Epitropaki has teaching and research inte- 26 ALBA S-HRM PROGRAM rests in the areas of leadership, emotional intelligence, organizational learning and innovation. Her doctoral research was specifically focused on the role of cognitive processes for understanding managerial leadership, with a special emphasis on transformational and charismatic types of leadership. For her doctoral thesis she won the 2001 Jepson School Award for Outstanding Dissertations in Leadership Studies, and she also was among the six finalists for the 2000 Newman Best Dissertation Award for the Academy of Management. She has further conducted post-doctoral research at the Institute of Work Psychology in the University of Sheffield, where she got involved in a series of research projects. Such projects included an investigation of innovation and learning within a call-centre context, evaluation of consultancy-led organizational change, the use of modern management practices in manufacturing companies and the human and organizational issues of e-business. Her research has been published in top refereed journals and conferences, such as the Journal of Applied Psychology, the Journal of Occupational and Organizational Psychology, the Society of Industrial and Organizational Psychology conference and the Academy of Management conference proceedings. She has acted as a referee for journals and conferences such as the Academy of Management Journal, the Journal of Occupational Health Psychology, Work and Stress and the Academy of Management conference. Dr. Epitropaki is a member of the Academy of Management, the American Psychological Association and the British Psychological Society. Athens University of Economics and Business. His research emphasizes the management and economics of Information Systems in organizations and society. Among others, recent topics of interest include the strategic outsourcing of Information Technology Services and the economic analysis of electronic commerce business models. His work has been published in international refereed journals and conferences, including the International Transactions in OR, the Journal of Logistics and Information Management, The European Conference on Information Systems and the UK Academy for Information Systems Conference. He has acted as referee for journals and conferences such as the Journal of Strategic Information Systems and the European Conference of Information Systems. Dr. Mylonopoulos has been actively involved in over five National and European funded research projects in the areas of telematics, electronic commerce, mobile commerce and eBusiness in Eastern Europe. He has also consulted large organizations such as BP Oil, ICI and Anglian Water. Dr. Mylonopoulos is a member of the Association for Information Systems, the UK Academy for Information Systems, the Information Resource Management Association and the Greek Computer Society. TESSAROMATIS NICHOLAS Senior Fellow in Finance B.A. Economics Aristotle University of Thessaloniki, B.A. Mathematics Open University, M.A. Finance and Investments Exeter University, Ph.D Finance Manchester Business School MYLONOPOULOS NIKOLAOS Assistant Professor of Information Systems B.Sc., Athens University of Economics & Business; Ph.D., Warwick Business School, University of Warwick Dr. Mylonopoulos has teaching and research interests in the areas of Information Systems Management, Electronic Commerce and applications of economic theory in these areas. He has taught at Loughborough University Business School, Warwick Business School, Groupe ESC Bordeaux, Birkbeck College (University of London) and the Dr Tessaromatis’ teaching and research interests are in the areas of Portfolio Management, International Finance and Risk Management. In particular, his current research focuses on the predictability of asset returns both at the market and individual asset level, time variation in expected returns and risk and its relation to macroeconomic performance, the importance of earnings and earnings revisions in the valuation of equities, multi-factor models of equity risk and their use in portfolio management and performance measurement, option based investment strategies and strategic and tactical asset allocation for pension fund investors. Dr Tessaromatis has spent several years in the City of London at senior portfolio management positions. Before his return to Greece, he was Principal and Head of Research and Product Development at Gartmore Investment Management, the investment management subsidiary of National Westminster Bank. He was responsible for the development of all structured investment products, including global tactical asset allocation, global bond and currency strategies, quantitative stock selection and market neutral and dynamic asset allocation strategies. He was a member of the Fixed Income executive and strategy committees. Before Gartmore, he was Senior Quantitative Analyst at Hermes Investment Management (the investment manager for the British Telecom and Post Office pension funds) where he was responsible for advising the pension fund trustees on investment strategy and the creation and maintenance of all non-UK index funds. Dr Tessaromatis started his career at the Warwick Business School as Lecturer in Finance, teaching Financial Economics. Extension teaching High Technology Marketing. He is also an adjunct lecturer at the Golden Gate University where he has taught MBA level courses and is a supervisor at the doctoral program. Dr. Theoharakis has spent several years in Silicon Valley at senior level marketing positions. He was more recently with 3Com Corporation directing marketing and business development functions of the enterprise business unit. He has extensive experience in marketing innovative products, product line management and international sales management. Dr. Theoharakis started his career at IBM’s T.J. Watson Research Center where he was responsible for teams conducting research in the area of high-speed networks. His research has been published by the Communications of the ACM, as a chapter in the book Information Systems and Technology Innovation and Diffusion and the IEEE Network. His recent work is under review in the Journal of Product Innovation Management and the Journal of Business Research. He is a member of the European Marketing Academy. ZARKOS STEFANOS He is member of the investment committee of EDEKT-OTE and Honorary Research Fellow at City University Business School. He was director of the ETBA-NatWest mutual fund company, Associate Fellow at Warwick Business School and a member of the Institute for Quantitative Research (UK). He has given presentations at academic seminars in the UK and professional conferences in the UK, Japan and the USA. His academic research has been published in the Journal of Banking and Finance, Managerial Finance, The Journal of Business Finance and Accounting, The Journal of International Securities Markets, the Business Economist and The University of Piraeus Journal of Economics, Business and Operations Research. THEOHARAKIS VASILIS Assistant Professor of Marketing Instructor, University of California, Berkeley Extension B.Eng. (honors), State University of New York at Stony Brook; M.Sc., Polytechnic University; MBA (with distinction) New York University; Ph.D., University of Warwick Dr. Theoharakis has research interests in the areas of Product and Service Management and High Technology Marketing. He is an instructor at the University of California, Berkeley Assistant Professor of Finance B.Sc.(Business Administration) Cardiff University of Wales; M.Sc. (Finance) Strathclyde University; Ph.D. (Finance) University of Manchester Institute of Science and Technology; Pg.Dip. (Academic Practice) University of Manchester Institute of Science and Technology; Dip.M. (Marketing), Chartered Institute of Marketing. Dr. Zarkos has teaching and research interests in the areas of Corporate Finance, Financial Management, Capital Budgeting, Real Options, Management Accounting and Strategy. His research focuses on new applications of real options in management decision making and the development of decision techniques that can be used to solve various problems encountered in Corporate Finance and Strategy literature. Recent examples of his research include the utilization of real option theory in selecting the optimal product mix under conditions of production constraints and demand uncertainty, and the use of real options in comparing mutually exclusive special orders with unequal lives. Dr. Zarkos has previously taught the subject of Financial Markets and Institutions at the Manchester School of Management and became a certified lecturer after successful completion of the teaching training program offered by the staff development unit of University of Manchester Institute of Science and Technology. Dr. Zarkos has undertaken consulting work at Tegopoulos/ENET S.A. with main responsibilities the design of e-commerce applications in the financial services sector and the development of fundamental and technical analysis expert system available to internet. He has also provided consulting service to ICAP S.A in Athens and has produced several market reports in various sectors of the Greek economy. He is an associate member of the Chartered Institute of Marketing (CIM) and is also a part-qualified management accountant at the Chartered Institute of Management Accountants (CIMA) in UK. PASTRA YIOTA Instructor of Accounting B.Sc. Deree College, Athens, Greece; M.Sc. University of Manchester & UMIST, Manchester, UK; Ph.D. Candidate, University of Strathclyde, Glasgow, Scotland, UK. Ms Pastra has teaching and research interests in the areas of Management Accounting, Financial Statement Analysis, Financial Accounting and Auditing. Her area of teaching specialization is Management Accounting. She has designed and delivered several classes including Management Accounting, Advanced Management Accounting, Budgeting, Financial Statement Analysis, Research Methodology and Methods in Accounting. She has developed student centred materials, including case studies, class exercises and problem sets. She has taught both undergraduate and postgraduate courses at the University of Strathclyde and at Groupe Ecole Superieure de Commerce Toulouse. Her research focuses on the study of the dominant Anglo-Saxon accounting firms, known internationally as the Big 5 and addresses questions regarding the globalization of these firms, the scale and scope of their operations internationally and in national markets, their historical evolution, as well as issues of power. She utilizes an interdisciplinary perspective for the analysis and interpretation of information derived from many diverse sources, including a database she created in order to gain insight into the scale and scope of the operations of the firms. Other research interests include issues of globalisation / internationalisation, the history of accounting and of the accounting profession, research methodology and methods in accounting, gender studies and the evaluation of management techniques like benchmarking. ALBA S-HRM PROGRAM 27 VISITING FACULTY WITH FORMAL AFFILIATION NIELSEN RICHARD P. Professor of Organization Studies, Wallace E. Carroll School of Management, USA, Director, Organization Studies Ph.D. Program, The Wallace E. Carroll School of Management Visiting Professor, ALBA B.Sc.; M.A., Wharton School of the University of Pennsylvania, Ph.D., Syracuse University Cooperative Management Executive; Strategy, Strategic Management Journal; Arendt`s Action Philosophy and the Manager as Eichmann, Richard III, Faust, or Institution Citizen, California Management Review; and Stages in Moving Toward Cooperative Problem Solving Labor Relations, Human Resources Management, Varieties of Dialectic Change Processes, Journal of Management Inquiry. MARX ROBERT D. Dr. Nielsen has received his B.Sc. in Finance and his M.A. in Business and Applied Economics from the Wharton School of the University of Pennsylvania. He received his Ph.D. in Management from Syracuse University. He serves as an Editorial Board Member and Referee for Business Ethics Quarterly and the Journal of Business Ethics. He has also taught and consulted in international environments such as Greece, Pakistan, Indonesia, Mexico, Peru, England, Switzerland, France, and Italy. He has worked with such business, government, and non-profit organizations as Citicorp, I.B.M., Arthur D. Little Consulting, the United Nations, the U.S. Department of Education, WGBH Public Television, the Krannert Center for the Performing Arts, and the American Friends Service Committee. He works in the areas of organization ethics action and learning methods, cooperative change and leadership methods, and negotiation and mediation methods. Examples of his publications include the book, The Politics of Ethics: Methods for Acting, Learning, and Sometimes Fighting, With Others in Addressing Ethics Problems in Organizational Life, Oxford University Press; Woolmans `I Am We` Triple-Loop, ActionLearning: Origin and Application in Organization Ethics, Journal of Applied Behavioral Science; Organization Ethics from a Perspective of Action (Praxis), Business Ethics Quarterly; Dialogic Leadership As Organization Ethics Method, Journal of Business Ethics; Cultural-Economic Nationalism and International Trade Policy, Academy of Management Review; Changing Unethical Organizational Behavior, Academy of 28 ALBA S-HRM PROGRAM Associate Professor of Management, Isenberg School of Management, University of Massachusetts, Amherst Visiting Professor, ALBA B.A. University of Michigan, Ph.D. University of Illinois at Urbana Champaign He is the co-author of the Wisdom of Solomon at Work: Ancient Virtues for Living and Leading Today (with Charles Manz, Karen Manz and Christopher Neck) and the co-author of Management Live: The Video Book (with Peter Frost and Todd Jick). Robert Marx’s research interests include relapse prevention in management training, the optimal use of video in management education, and spirituality in organizations. His research efforts on the problem of skill retention following management development programs, have resulted in numerous published articles on this topic in journals such as the Academy of Management Review, the Journal of Management Development and the Training and Development Journal. He has presented his research at the Academy of Management, the Eastern Academy of Management, the Organizational Behavior Teaching Society and other national, regional, and international meetings. He was co-editor (with Peter Frost) of a recent special issue of the Journal of Management Development focusing on the use of video in management education. He serves on the Editorial Board of the Journal of Management Education. Professor Marx has received numerous Teaching Awards including the David L. Bradford Outstanding Educator Award given annually by the Organizational Behavior Teaching Society in recognition of excellence and innovation in classroom teaching. He has also received the University of Massachusetts College Outstanding Teacher Award for the Isenberg School of Management. He has served as Chairperson of the Board of the Organizational Behavior Teaching Society. Professor Marx has also taught internationally at the Management Training Center, St. Petersburg, Russia and at the Graduate School of Business Leadership (UNISA), the University of South Africa, Pretoria. Professor Marx is a trainer and consultant to organizations in both the public and private sector in the United States and abroad. He consults on issues of leadership, teamwork, communication, improving skill retention in management training, and spirituality in organizations and higher education. His clients include the Case Western Reserve University Physician Executive Program, Danaher Tools, Lego Systems, Inc., Glaxo Wellcome Pharmaceuticals INC., Springfield Mo. Healthsystems, and in Greece Thenamaris Shipping Co., NetMed Cable Television, Macedonia Thrace Bank, and Adel Saatchi and Saatchi Advertising. VISITING FACULTY (1997-2002) GEORGE ATHANASSAKOS, Ph.D., York University / Wilfrid Laurier University, Canada STEVEN G. BLUM, J.D. Northeastern University, LLM New York University, Ed.M., Harvard University / The Wharton School, University of Pennsylvania, USA ZIV CARMON, Ph.D., Haas School of Business, University of California - Berkeley, USA / INSEAD, France SINAN CEBENOYAN, Ph.D., New York University / Hofstra University, USA ANDREAS G. CHARITOU, Ph.D., The Pennsylvania State University / University of Cyprus DONALD CHAMBERS, Ph.D., University of North Carolina / Walter E. Hanson / KPMG Peat Marwick Professor of Finance, Lafayette College, USA ROBERT CHIA, Ph.D., University of Lancaster / University of Exeter, School of Business and Economics, UK CHONG JU CHOI, Ph.D., University of Oxford / Cambridge University, UK JOHN DOUKAS, Ph.D., New York University / Old Dominion University, USA SOUMITRA DUTTA, Ph.D., University of California - Berkeley / The Roland Berger Chaired Professor of E-Business and Information Technology, INSEAD, France NICHOLAS S. ECONOMIDES, Ph.D., University of California / New York University, Leonard N. Stern School of Business, USA ROYSTON GREENWOOD, Ph.D., University of Birmingham /University of Alberta School of Business, Canada GEORGE HADJINICOLA, Ph.D., University of Southern California / University of Cyprus LOIZOS HERACLEOUS, Ph.D., University of Cambridge, UK / University of Singapore BOB HOPLEY, University of Massachusetts / University of Massachusetts at Amherst, USA CHRIS IOANNIDIS, Ph.D., Liverpool Business School / Liverpool Business School, UK EASWAR IYER, Ph.D., University of Pittsburg / University of Massachusetts at Amherst, USA TAWFIK JELASSI, Ph.D., New York University / Ecole Nationale des Ponts et Chaussees (ENPC) PADAZIS KARAMANOLIS, Ph.D., University of Cambridge UDAY S. KARMARKAR, Ph.D., MIT / Time Mirror Professor of Management Strategy, University of California, Los Angeles, USA CONSTANTINE S. KATSIKEAS, Ph.D., Cardiff Business School, University of Wales / Sir Julian Hodge Chair in Marketing and International Business, Cardiff Business School, University of Wales, UK ILIAS S. KEVORK, Ph.D., London School of Economics / IST Studies, Greece IAN KING, BA, Ph.D., Liverpool University, USA / Essex University, UK NELSON LACEY, Ph.D., Pennsylvania State University / University of Massachusetts, USA LEONIDAS C. LEONIDOU, Ph.D. University of Bath / University of Cyprus MARIO LEVIS, Ph.D., University of Bath / City University Business School, U.K. PRASHANT MALAVIYA, Ph.D., Northwestern University, Evanston, IL, USA / INSEAD, France ROBERT D. MARX, Ph.D., University of Michigan / University of Massachusetts, USA ROGER MAULL, Ph.D., Bristol Polytechnic / University of Exeter, School of Business and Economics, U.K. PATRICK S. McCARTHY, Ph.D., Claremont Graduate School / Krannet School of Management, Purdue University, USA JOHN MINGERS, Ph.D., Warwick Business School / Warwick Business School, U.K. ROBERT MORGAN, Ph.D., Cardiff University Business School / School of Management and Business University of Wales Aberystwyth, U.K. PETER NAUDE, Ph.D., Manchester University / University of Bath School of Management, U.K. ELISABETH OLTHETEN, Ph.D., York University, Canada /University of Illinois, USA ROBERT OWEN, Ph.D., Princeton University / University of Nantes, France GEORGE PAPAIOANNOU, Ph.D., The Pennsylvania State University / Hofstra University, USA STYLIANOS PERRAKIS, Ph.D., University of California / University of Ottawa, Canada KATE PHYLAKTIS, Ph.D., City University Business School / City University Business School, UK NIGEL F. PIERCY, Ph.D., University of Wales /Sir Julian Hodge Chair in Management and Strategy, Cardiff Business School, University of Wales, UK YIANNOS PIERIDES, Ph.D., MIT Sloan School of Management / University of Cyprus LEYLAND PITT, Ph.D., Warwick University / Cardiff Business School, University of Wales, UK STEVEN PLAUT, Ph.D., Princeton University / University of Haifa, Israel ATHANASIA POULOUDI, Ph.D., London School of Economics / Brunel University, UK GEERT DE RAAD, M.B.A., Northeastern University at Boston / Dutch Accreditation Council RVA ALAN ROBINSON, Ph.D., The John Hopkins University / University of Massachusetts at Amherst, USA ANTHONY SAUNDERS, Ph.D., London School of Economics / New York University, Leonard N. Stern School of Business, USA STEVEN D. SCHNAARS, Ph.D., New York University / Baruch College, City University of New York, USA DEAN SCHROEDER, Ph.D., University of Minnesota / The Herbert & Agnes Schulz Professor of Management, Valparaiso University, USA ANDREAS SOTERIOU, Ph.D., University of Southern California / University of Cyprus, Cyprus ANURAG SHARMA, Ph.D., University of North Carolina / University of Massachusetts at Amherst SAM STERN, Ed.D., Temple University / Oregon State University, USA DEMOSTHENES N. TAMBAKIS, Ph.D., Princeton University / City University Business School, UK NIKOS TSIKRIKTSIS, D.B.A., Boston University / London Business School, UK MICHAEL TSIROS, Ph.D., Temple University / University of Miami, USA DEMETRIOS VAKRATSAS, Ph.D., University of Texas at Dallas / McGill University, Canada CHARALAMBOS A. VLACHOUTSIKOS, Ph.D., University of the Aegean PASCHALINA ZIAMOU, Ph.D., Zicklin School of Business / Baruch College, The City University of New York ALBA S-HRM PROGRAM 29 30 31 OCTOBER 2002 ∂ÎÙ‡ˆÛË: “¶∞§§∞¢π√¡” ∞£∞¡∞™π√À
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