15d How to set up your mobile device for LSBU email This help sheet is for students who wish to connect to the LSBU wireless network and set up their LSBU mailbox with their mobile device. Wireless Internet access is available throughout the University’s public buildings. This does not apply to the Halls of residence. Setting Up the LSBU Microsoft Exchange Email on an Apple device Note: For the initial setups please make sure your Wi-Fi is on and you are connected to the Eduroam or LSBU_Student_Staff wireless network (within the campus) before you start. See IT 41 How to connect to Wi-Fi. How to set up your mobile device for LSBU email 1. tap Settings > Mail, Contacts, Calendars 2. Tap Add Account. Page | 2 How to set up your mobile device for LSBU email 3. Tap Microsoft Exchange. 1. Tap in the Email box and enter your full LSBU e-mail address. 2. The Domain box can be left blank for students who have enrolled after 2010. (For students who have enrolled before 2010 type in LSBU.) 3. In the Username box, for students who have enrolled after 2010: enter in your full LSBU email address. For students who have enrolled before 2010: enter in your username. 4. Tap in the Password box and enter your password. (Case sensitive) 5. The Description box can be left blank. 6. Tap the Next button on the upper right corner of the screen. 7. Exchange should now verify your account and will then prompt you for your sever settings which are: (For students who have enrolled after 2010) m.outlook.com (For students who have enrolled before 2010): mail.lsbu.ac.uk 8. Tap next. Exchange should now verify your account again. Page | 3 How to set up your mobile device for LSBU email Student example (enrolled before 2010) Student example (enrolled after 2010) 9. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. Choose YES to keep all contact info on iPhone. 10. Tap Done/Save. The account should now be added 11. Tap on the home button and launch email. 12. If you had a previous email account setup on your iPhone you can toggle between the two freely. Note: Please be aware that the University does not support configuration of the LSBU email server to mobile devices and is not responsible for any loss of data. Page | 4 How to set up your mobile device for LSBU email LSBU Online services (Outlook live, Skydrive and Office live) This section is for new students starting their studies in the 2010 academic year. To use these online services you must be connected to the network and have your LSBU username, password and email address. If you have not yet, you can set up your details via www.lsbu.ac.uk/selfservice and follow the on-screen instructions. Outlook live is a web-based email system, which means that you can access your LSBU emails from any computer that has Internet access. Setting Up the LSBU Microsoft Exchange Email on an BlackBerry device Please note: Some older models will be able to receive emails but will not support calendars (or calendar related information). Page | 5 How to set up your mobile device for LSBU email How do I set up POP / IMAP email on my Blackberry? 1) From the BlackBerry home screen Click on Setup. 2) Select Email Settings. or 3) Click on the Add button. 4) Select Other Page | 6 How to set up your mobile device for LSBU email 5) Select POP/IMAP, then enter in your details: Email address: your university email address Password: your university password Email server: m.outlook.com Username: your full university email address 6) Click on Next 7) Click on OK to confirm. The LSBU email account should now be set up and will start receiving mail (sometimes after 20 minutes). Page | 7 How to set up your mobile device for LSBU email Setting Up the LSBU Microsoft Exchange Email on an Android device 1) In the settings/Apps menu, Select Email. 2) Select Set up email. If there multiple choices for mail types, choose Microsoft exchange. 3) Enter in your LSBU email address and password and select next. Page | 8 How to set up your mobile device for LSBU email 4) Enter in the: Domain\your LSBU email address LSBU Password LSBU Exchange Server name 5) The server settings will be checked. 6) The mail server will ask you to control some features, click OK. Page | 9 How to set up your mobile device for LSBU email 7) Account options/configuration will now be displayed. 8) Select Activate. Page | 10 How to set up your mobile device for LSBU email 9) Select Done and the LSBU mail account will now be set up. Note: Please be aware that the University does not support student configuration of the LSBU email server to mobile devices and is not responsible for any loss of data. For more information please refer to IT 15a Email – Using Microsoft Outlook Web Access (OWA) IT 15b Microsoft Outlook Live IT 41 How to connect to Wi-Fi for more information. IMPORTANT: LSBU Online Services - Skydive and Office live functionality is very limited when accessing via an Apple device i.e. read only access. Tel: 020 7815 6678 Email: llr-itsupport@lsbu.ac.uk Produced by LLR 08/08/2013 Page | 11
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