How to Make the Transition from Employed PA to Self-Employed Virtual Assistant Step-by-step strategies on how to prepare to leave your job and launch a sustainable VA business The Virtual Assistant Coaching and Training Company Welcome to your new and exciting journey to becoming a Virtual Assistant My name is Carmen MacDougall and I am the Founder of The Virtual Assistant Coaching and Training Company. My team and I would like to thank you for taking your time out to read this e-book on the topic of ‘Making the transition from full–time employed PA to self-employed Virtual Assistant’. This is aimed specifically for those of you who are still employed, are temping or in the process of being made redundant and are looking at their options for making the move out to leave your job and become a VA. Just the fact that you are reading this e-book means you are consciously heading towards a change in your career. You may not be ready right now and just want to get a flavour of what being a VA could mean to you or you may be absolutely raring to go and want to get started as soon as you can; in fact, now that you have shown an interest, you will probably find that you are coming across more people who know a VA or even someone who is themself a VA. It is amazing, isn’t it, what you start to notice when you start something new. Whatever stage you are at in your journey right now, please note that myself and my team are here to safely guide you in the right direction and on the right path at your Continued over 2 | P a g e own pace, as we have done for many PAs around the world since 2002. After all we know the industry inside out having been involved since it’s conception in 1999 in the UK. No doubt you have lots of questions, you have been conducting lots of research, you are feeling quite excited about this possible new venture, and yet, you are hesitating slightly...due to the ‘What If’ questions. These may possibly be affecting your confidence in yourself, perhaps, in taking the first adventurous step in this world, which is so new to you. This is a perfectly normal feeling to experience as it is stepping into the unknown. Well, by reading on it will help you to start to feel more confident about this new journey. You just need your questions answered by an expert who can give you an honest outlook and realistic advice about what you need to know. ‘Follow the leaders not the followers’, as many millionaire mentors I know tell me. Perhaps you are just so excited about this and realise now, that this is DEFINATELY something you do now want to pursue, and yet you are not complacent enough to think you can do it all on your own. Of course you want and need to do this right first time...after all, why would you want to make all those costly mistakes or perhaps take much longer to achieve your particular goals? You want the valued guidance and support don’t you? Well you have come to the right place on all accounts you’ll be delighted to know. Your journey begins here...so enjoy! Continued over 3 | P a g e What is a VA? Now for those of you who are not particularly sure what a Virtual Assistant is, let me just explain that to you very briefly. A Virtual Assistant is somebody that is self-employed, normally from a PA or secretarial background; they will work for themselves providing traditional PA services and sometimes other specialist skills as well, and to different people who will be their clients. Those clients could be anyone from a one-person band, up to a small to medium sized organisation; it can also include larger organisations, even an international company. The Virtual Assistant will communicate with their clients by email, telephone, online communication or Skype, and on occasions in person. Now, of course, this does depend on the location. The beauty of being a Virtual Assistant means you have complete flexibility in where you work, how you work and with whom you work. You can choose the number of hours you work when your business is more established. What does becoming a VA mean to you? Before identifying how to actually make the transition, I would like you to think about the following first: Continued over 4 | P a g e • What it is that you want and what's your reason for wanting to become a Virtual Assistant? • What will it actually give you? Is it freedom and flexibility you are looking for, more independent, perhaps you're fed up of the commute? • What will happen if you were to now experience being in charge, being independent, and working how you want to work and with who you love working with? • If you were to stay where you are, in your comfort zone, in your current job or temping rols, what will stay the same for you and what will not happen? • By starting to think about what you want and what you no longer want helps you to focus on your vision, your ideal situation that can positively affect you, both professionally and personally. • What do you need to earn? • Are you willing to make some sacrifices and REALLY commit to making stuff happen? Whilst you are setting up a business, especially when you are still at work, I'm not going to tell you that it's all going to be very, very, easy. This is something that you are going to have to make a commitment to, so I'm afraid, it's not the case of coming home after a long day's work and thinking "I can't be bothered to do anything this evening, I'll wait until the weekend". You are going to have to make some sacrifices, but I'd rather tell you the realistic story rather than try to fluff it up all pretty and nice for you, then suddenly you get into it and say, "Carmen this is not easy‟. Continued over 5 | P a g e However, it's amazing how simple it becomes to make those changes when you want something enough and can see the end result. The actual process or model is simple, and by following the simple model, especially the one so many of our graduates have followed with us, and you committ to it, and you're making sure you get relevant support, well then, there is no reason why you can't make that transition. I do always advise that, before you make the transition, before you actually leave your employment, make sure that you have saved up enough money that will sustain your living, at least to cover the basics in any case and this is where the sacrifices might have to come into play, to cover you for at least three to four months. Why? Quite simply because you will have a mindset of desperation and worry if you leave your job and you have no money to survive. There is nothing worse than smelling 'l'eau d'esperation' from a new business owner. And of course, it means you can concentrate your efforts on building your business and enjoying the journey, without worrying about how you will pay your bills. So, work out exactly what you need to cover your essentials! What do you want? As I asked you earlier, why do you want to set up as a VA and what do you think it's going to give you? Continued over 6 | P a g e Now for many people who are successful at their VA business, it gives them flexibility, independency, freedom in many ways, confidence and a sense of true accomplishment. How many hours a week you want to work is completely up to yourself, you may wish to work 10 hours a week or 30 hours a week or only 5. You may be a parent and you have young children, therefore you want flexibility around the nursery or school runs. And of course, you may be in the process of even retiring and the reason you want to become a VA is because you still want to keep your mind active and ensure income is still flowing in. Some people just want to become a VA because they want to be in control of their earning potential, in control of how they spend their time and in control of who they work with. If it's because you want to become more successful, because where you are now you've reached the ceiling in your career and without a degree or relevant qualifications and skills you can't move further up the ladder in your company. The great thing about becoming a Virtual Assistant is that the sky is literally the limit. How and when will you work? One of the best ways of 'trying' to fit it all in, is simply to plan. By creating a timetable of when you will apply your attention to your new business, detailing in your diary Continued over 7 | P a g e what specific actions you will take in that time, having your business strategy in place, will help. You know that you can start working on developing your business whilst you're stil at work. However, please never make use of your employer's facilities - it will mostly be against company policy and not only that, if you use your company computer to carry out work, especially for your clients, then you could be in breach of confidentiality as the work is shared via this system! So invest in a laptop or tablet and take yourself off at lunch times or when you can, sit in a cafe and do what you need to do. And you know what? SO many people have done this before you, so you CAN do it. 'What the mind can conceive, the mind can achieve', remember that! Create a PLAN We have had many clients who have come home from work and sometimes it's late because they've got the tube, or the train or perhaps got stuck in horrible traffic and the day they wanted to get home early there's been an accident on the road etc. But they have still made that time for their business. Because they want it badly enough! You have to believe in yourself. Have faith. Take Action. I would suggest that you create a timetable, because I don’t know about yourself, I know for many, that when they tell themselves that they will do two of three hours work of an evening, they get home, they cook the dinner, they eat dinner, they might watch half an hour of TV and then think “oh I did say I was going to do two or three hours this evening, I’ll just get round to doing that in a few moments” and then a few moments become longer and longer and it gets harder and harder to actually Continued over 8 | P a g e approach the work and it then becomes a chore. Sound familiar? If you create a timetable for yourself, it’s very simple yet really effective, and be strict with yourself to say right on a Monday, Wednesday and Friday, between 7.00pm and 9.00pm I’m going to be doing something to build my business, to work at my business etc. What could you do in that planned time? This time could be focused on attending an evening networking event, it could be meeting with a prospective client, it could be networking online or doing some fee earning work. With the availability of social networking today, it has created a huge opportunity for business marketing online, opening up huge opportunities to connect with other business people anywhere in the world at any time of day. To name but a few: Twitter (you can follow me on www.twitter.com/vatrainingpro), www.Ecademy.com, www.linkedin.com or www.facebook.com to start with just a few of many. Think about people around you who can help keep you accountable with your timetable, or you could time yourself using an alarm as another option, it’s very easy to get carried away when you are online and can eat into your personal time if not careful as you know. I’m very strict now that when the alarm goes off I stop and I leave the computer and I go back to what I was doing before that. There is a really good book that I recommend you read and it’s called “Take Time for Your Life” by Cheryl Richardson and you can get this on Amazon. Within her book, there is a chapter on time management with an excellent exercise in there that will Continued over 9 | P a g e enable you to really re-evaluate where you are focussing your time. Even things like sending out emails, going on the internet or watching TV, now I wouldn’t say to sacrifice going to the gym, because I think it’s very important that you have that self care management, but can you alter when you go perhaps? I’m not trying to tell you how to live your life here, what I am trying to do is to create awareness of what you do with your time. You should never have to say to yourself that you never have time. Who do you want to work with? I t’s about the choices that you make. Once you’ve started to make that choice, taken that first step, changed the way you think and behave and can approach the way you work on this, you will start to see results happening quite quickly. I suppose it’s a bit like going to the gym, at first it’s a real effort just to get your gym kit into the bag and to walk out of the door and walk or drive to the gym. The more you do it, the more you start to see very subtly and very slowly some results, you might start to notice that your bum cheeks aren’t wobbling as much or that your bat wings (I am talking about myself by the way, I don’t mean this to yourself) aren’t wobbling as much, and even in your face you start to notice a healthy glow about you. This then spurs you on to continue going because, even though you’ve had to sacrifice your time and really make a commitment, and it’s been a great effort when you’ve been tired, once you’ve done it, you feel better about it and you’re really delighted you’re starting to see the results. You then create a new habit, a new behaviour. This is the same with your business: at first it may seem uncomfortable, you’re tired, you really can’t be bothered to do it, but you know you have to do it. When you start Continued over 10 | P a g e making those little steps and you start moving forward slowly, you start to see those results. And then you start to notice other people that you start to meet in the VA or business industry as a whole are other people who are also trying to make the transition and you also start to support one another, because you are all so likeminded and that really is fantastic when that happens. It’s about taking an old habit and creating a new supportive one; it can take about 14 to 21 days to create or break a habit that is either unwanted or wanted. Giving yourself 2 to 3 weeks to really get at it with a timetable, where you know Mondays, Wednesdays and Fridays, between 7pm and 9pm is when you are going to be doing some work and maybe on a Saturday morning, it might mean you have to wake up an hour early on a weekend to be able to have some reading time for instance, however, it will all be worth it in the end...just remember why you want this. These are some of the changes in terms of how you want to work, when you are getting things started. Starting to make headway You’re starting to make headway, perhaps you’ve started to get your first website, had some business cards printed, and you’ve started to make the effort to create awareness about your business and raising your profile. You notice that, due to your effective marketing strategy, people are starting to get in contact with you, connecting with you online and interested in finding out more about you. All very exciting! Then...they ask if they can speak to you or meet with you during the day. How do you respond? Do you tell them that you are at work? How can you fit this in if you are working? Continued over 11 | P a g e One of the things I always say is, that as much as you can, you want to avoid having to go and meet people all the time, because actually it’s not a good use of your time, but of course, being a Virtual Assistant, it does mean virtual. But the only thing that could stop you is that you are working during the day, so what do you do? Do you take time off work; do you go during your lunch hour? What I suggest here is that you have an initial phone call and if you can possibly have that phone call during your lunch hour or may be just arrange to have a phone call later on in the afternoon, then that is the place to start. It’s not ideal, but of course, it’s better to have that contact than nothing at all. Dealing with an enquiry There is a process of dealing with this enquiry, and it doesn’t involve you telling them what they need or what you will do for them as this means you are entering pushy sales mode and making assumptions. There are particular questions that you should go through with this person, to ascertain whether they would like to take things to the next level and maybe at that stage, if you can, you can meet up with them, if not, you can have a prospective client consultation, which is pretty much the type of conversation you have before they then go ahead. Of course, this may not happen straight away, with your marketing it’s all about relationship building and a varying amount of verbal and written communication as part of the process. Building relationships - not selling Building relationships and allowing people to get to know you and what you are capable of is essential, you cannot expect people to sign a contract with you Continued over 12 | P a g e immediately. I hope you would not do this yourself, although I did hear a story the other day which I will mention to you, but hopefully you wouldn’t go to a bar, see a nice man or woman standing there and say “you look nice, I’ve got a vicar outside, let’s get married!” Because they would turn round to you, and ask who you are. They would want to get to know you first before even considering making a commitment. Of course, that’s why people date. So someone did tell me the other day that their friend got into a taxi and shared it with another lady and by then end of the journey, he’d proposed to her, so it does happen. The thing is that people don’t like to be sold to, and therefore you’re not going to be speaking to people in your spare time and saying “right when can we start, you’d be my perfect client”. The relationship needs to build and that is through you creating awareness, through things like your website, your newsletter, maybe it’s come through referrals, the relationship has been built slightly because they trust the judgement of the person who passed your details to them, through blog writing, through sending information to interested parties, through having the odd phone call here and there, and maybe even meeting at a networking event or chatting on a social networking site, so they are getting to know you, like you and trust you. It’s a step by step educational guide to them really telling them what you can do and what you can’t. And it’s always very important to share information, I suppose in such a way that I am doing here, sharing this e-book with you or hosting my free information calls once a month. It’s because it allows you to receive useful information as well as to understand who I am and what I can offer you (although this really is tip of the iceberg!). Of course you may not sign up to anything immediately, you may want to speak to me next or attend the information call, or continue reading my newsletters until you get to know me, like me and trust me. Continued over 13 | P a g e Of course, through your marketing activities, you start to gain interest. You start to receive more enquiries, however you are noticing that, as you are at work in the day, you are finding it a challenge trying to get back to these people, or you may be missing calls. Those opportunities are coming in – so be prepared! It is about taking opportunities and of course you don’t want to make your life difficult, so one of the things I suggest you look at is a call minding service. You then have somebody who can take any enquiries by phone on your behalf during the day, because, can you imagine the awkward situation you’d be put in, if someone calls your mobile and your sat at your desk at work, it’s sods law that your boss is standing right behind you, you answer your mobile “Hello VAs are us”, “ Hello there, I’d like to enquire about your services.”, “Well I’m really sorry, at the moment, I’m just at work. Can I call you back when I finish?”, or you might not answer it and let it go to answer machine or lose the opportunity altogether. That’s not the ideal situation. Therefore, what I would suggest you do is go to a website called smartnumber.co.uk and that will allow you to register a local number or an 0844 number and you can create some business cards as well if you wish, you can go to a company called moo.com or solopress.com where you can get them done professionally, quality driven cards, for around £50 and you can get about 500 cards. At least then on your business cards you would have your 0844 number, so it doesn’t dictate where you are located, of course, you want to have your opportunities based all over the country, indeed all over the world if you can. Continued over 14 | P a g e You can put your mobile number on there and make sure that your mobile message says something along the lines of “Hello, thank you for calling Carmen MacDougall’s office, as we’re currently not available to take your call at the moment etc.”, so something that is professional, rather than “ Hi you called Carmen’s phone, I’m not in at the moment, leave a message”, which is more personal. You can register a domain name through a website called 123Reg.co.uk, and you don’t have to have your website by that point but you can create an email address such as carmen@vact.co.uk. Next is to employ a call minding company, now they don’t have to be a lot of money, there are various different companies out there for use on an ad-hoc basis. At least then you’ve got somebody taking your calls for you in your company name. You will tell them your availability, so you might say “If anyone calls up until 12:30 or after 1:30 please let them know that I’m currently out of the office or on another call and I’ll be able to call them back between 12.30 and 1.30 or between 5 and 6.30”. So they answer as your receptionist, and it’s far more impressive when someone actually picks up the phone, especially in your company name and they are acting on your behalf, it does create a very good first impression. And of course it means that people will leave a message, because most people tend not to like to speak to and answer machine, they don’t always know want to say, and of course they then go onto the next person. Continued over 15 | P a g e Working with other VAs On the VA Mastery Course we do outline, in a very comprehensive way, how to take on board a team of VAs to support you, and I recommend VAs to the people that I train because of course at this stage you may not know any other VAs. I launched the first National VA Conference and Awards in 2007 to 2012, now run by Bemyva.com, and the Regional VA Conferences and the National VA Conferences www.vaconference.co.uk are great places to meet VAs if you ever get the opportunity to go along. In the meantime, there are other opportunities to meet other VAs or get in contact with them, and again I’m happy to make introductions. We have a great group of VAs on The VA Mastery Club, so you can join here for £1 and see for yourself! The reason to have an associate VA, is not the fact that you are helping other VAs to build their business, it means that if in the event that someone takes a call for you and it’s an enquiry, it could be from someone who wants to speak to you urgently, but your call minder knows that you definitely can’t be disturbed as you are at work, you have someone else to support you. They will send you a text with a message of the call that has come in and you might possibly be able to make a return call. However, let’s just imagine for now that you are doing something urgent at work, you’ve got your boss standing behind you waiting for you to reach this deadline, it’s absolutely impossible for you to go out and make the call, therefore, by having another VA, who is your associate, they operate under your company name, they’ll have a dedicated email address and what will happen is that the message will go to your associate VA. Continued over 16 | P a g e They will call the enquirer back for you and they will help answer the questions and talk about your business. If that person wants to go ahead with your services, then, because your associate VA knows your diary, they will make an appointment for you to speak to this particular person within the timeframe that you are free and capable of making the phone call. The model is simple yet it does take a bit to manage, and this is what I train you how to do, many others have done it, so be rest assured you can do it too with the right guidance. What this does mean is that, because you are employed in the day, you are not always in the position to operate your business and you cannot expect people to always get through to your mobile answer phone as it does not provide an efficient service. Therefore, by having a call minding company and an associate VA it takes a lot of the pressure off you and allows you to get started and avoids you losing opportunities to the next person. By having an associate VA you would ensure that when you take on board a client, they are there to do the work on your behalf. What about income, do I still earn something if an associate is doing the work? Yes you do, although you take a percentage of the hourly rate as you would pay the associate for their time. If you imagine now that you have 3 VAs supporting you during the day, doing the work on behalf of your company, for your clients, working 20 hours a month on your behalf, that’s 20 hours each a month, you earn around 25% to 30% of your hourly rate as your management fee per month through an associate working for your client on your behalf. This process, as I mentioned earlier, does take a lot of careful management and regular communication, whether it be early morning, lunchtime or of an evening. You must also ensure that you still have some communication with your client, and Continued over 17 | P a g e this is all possible I can assure you. Again this is something I cover in huge depth in the training I provide, and I cover how to choose the right VA for your business, how to keep in contact, the fee structure, communicating with the client, contracts (you MUST have contracts and you receive these as part of your material), effective delegation skills, what happens if it does not work out with an associate...and more. Your associates don’t just have to be VAs It could be other professionals who have specialist services. Think about the type of clients who you’d be working with and what else their needs may be? They might need a website built or managed, they might need IT support, they might need a new logo designed, they may need support with social media etc. If you were to have an associate who built websites, or provided any of these services, their fees would be much higher so you’d be taking a higher rate of income per hour or project completed for your client. Therefore boosting your income further. Start to think about people you might even know now, that can carry out some of these services on your company behalf. In addition, you could also be carrying out some tasks for your clients, some of whom do not require a day-to-day service, just something ad hoc which you can manage easily in between working as a PA. There may be clients who require you to carry out urgent tasks in the evening, you could carry these out and be earning your full hourly rate, in fact any tasks which your client needs you to carry out after 6pm means you can charge x1.5 of your hourly rate. Do bear in mind that if it is your choice to work in the evening, you cannot charge your client a higher rate. Continued over 18 | P a g e If you’re really committed to making this happen, the more you manage this process and focus on your marketing, then the more likely you’re going to achieve making the transition. What is that worth to you? What now? What is next for you? What action will you take now? So hopefully this is giving you a picture of how you can actually get the business started, and of course, this is just the tip of the iceberg. As many of the millionaire mentors that I know have said, ‘Never follow the followers, follow the leaders if you want to achieve success!’. And they are absolutely right. Having that mentoring support to deal with any challenges is really important and also hopefully you’ve got people in your family group or your friends group who will support you as well (although, if they are not experienced in running a business, they cannot always give you the right advice). Sometimes, however, your friends and family might tell you something that appears negative, but it could be because they want to support you or perhaps they just can’t put themselves in your shoes and understand why you want to be building a business, especially how you could possibly do this whilst you are working. When you start having the knowledge and the tools and you’re shown the direction, you’re shown a model, you’re shown what to do and you are given useful information, what that does, it helps you to start to become much more confident and Continued over 19 | P a g e much more aware of what can be achieved and what perhaps you can’t achieve. They say that knowledge is power and that really is very true. Of course, once you start to become aware of what you know and what you can do and you start to create those results, slowly but surely, eventually that fear starts to go. You might have a fear because you are having many first business experiences, such as the first time you’re going to meet a new client, the first time that you go along to a networking event, or the first time presenting at a networking meeting. However, if you know the right conversations to have (avoid following everyone else) that work, and you have been provided with the tools and information, then the first experience can then become a very empowering one for you. As you start to notice yourself starting to achieve those subtle results, it really does boost your confidence to no end and you feel so pleased with yourself that you want to carry on going. It’s similar to when you are working with somebody who praises you often and tells you what a fantastic job you are doing, you want to do more for them don’t you; you want to please. It’s the same in your own business as well. Be patient with yourself as well. You’re coming out of your comfort zone. You may be scared about coming away from where you are now. However, your comfort zone may be comfortable but it doesn’t necessarily mean that you’re happy with where you are right now. It’s just what you know now, it’s your security blanket isn’t it. Therefore, if I were to ask you now to imagine yourself as an 89 year old person, and looking back on your life, are you going to be telling a story that you’re really delighted, that you did something with your life, that you made the choice to step out of your comfort zone, you made great choices that allowed you to really stretch you Continued over 20 | P a g e mind, stretch your personal development and it allowed you great opportunities and it allowed you to meet some fantastic people who all became your friends, your clients or great support team around you? Or, are you going to be looking back and saying “I should have taken that opportunity when I was faced with it but I was just too scared. It’s a shame really but I wish I did it, but that’s life”. Well it’s not “that’s life”, you have the power to do something about it now and just taking that first step, which could be making a phone call, speaking to a friend, whatever you do, only you can commit to that. And it’s amazing, once you start making those small steps you start to take the leap forward, those steps create actions, create results, and before you know it you’ve left your job and become a full-time VA. And as you get older, time seems to pass by much quicker, so even more reason why to make the choice but no man or no woman is an island. Your journey You should never expect that this is a journey you take completely on your own. This is where having people around you, business people, mentors, coaches, whoever you choose, should be there for you. They will be there, such as myself, to help you take each step, a baby step, one step at a time, because nobody climbs a mountain in five minutes. You must plan and prepare, you must ensure that you possess all the tools to be able to take that journey – in the right way. Continued over 21 | P a g e Therefore, what I want to end with is what I started off with, which is: What do you want? Think about really specific goals that you want to achieve, a vision for yourself. Now this could be six months time or a year’s time, maybe five years time, but whatever you choose as your vision, it must be something really compelling. It has to be something that, no matter what, you want that badly enough. It’s something that you are willing to make those commitments, those sacrifices and importantly, willing to take action. By not achieving this vision, is it going to fill you with regret? How important is it that you achieve this vision and this goal? What would it mean to you now, if you knew you could achieve that goal? If you had the support, the tools and the knowledge, what would it actually mean to you? How would it make a positive difference to the way you live or the way you work? How would it be different compared to how you are living and working now? And if when you think about that vision, you think, well if I don’t achieve it, it’s not that bad, then it’s not compelling enough. You need to step it up and raise the game and make it something that, when you think about it, or when you see it written down, it drives you. It drives you through times when you are tired and you think to yourself, why on earth am I doing this? Why am I putting myself through this, I must be mad! And then you see an image or you read anything that is related to your vision and you remind yourself why. And this is why you need support around you because if anything, to create accountability. I don’t know how many times, maybe you can relate to this as well, it’s almost embarrassing to say it, but so many times I’ve made Continued over 22 | P a g e these New Year’s Resolutions, because I haven’t always told people, then I don’t have to feel embarrassed about telling people that I’ve given up, it’s because I haven’t got any accountability. When you tell people what you are doing and you describe your vision and you’re telling the world “I’m setting up in business and I’m really excited about it”, if you were to turn around and tell them that you have given up, what would that say about you and your credibility? Or imagine how it would feel if someone said, “how are you doing with your business?” and you replied “oh well I’m not doing it now, it was too difficult” It’s not about failure, it’s about not letting yourself down and it’s about treating yourself as an important individual. You matter. You can really make a difference, not just to yourself but to the people around you. Life is worth living and we don’t want to work to live, I prefer that each day that I work is doing something that I am passionate about. I love what I do but that’s because I made the choice to do it. So really the choice is yours, life is in your hands, AND there is the support here if you want it now. See over page on what YOU can do next… Continued over 23 | P a g e Do you want to book a free 30-minute consultation with Carmen MacDougall or one of her expert VA Trainers? • You may have your own burning questions; • Want to discuss your situation with someone who knows the industry inside out; • Want to learn what you can do next and what options are available to you right now; or • To have us share some invaluable advice and strategies to support you. Click on the image below to book your FREE 30-minute consultation, where we will discover what you want to achieve, and share three strategies and ideas that will support you in your journey. …………………………………………………………………. Other options: Taster Days Attend one of our VA Taster Sessions around the UK, to discover, in half a day, the 7 key secrets to launching and growing your VA business. Click here for more information. Continued over 24 | P a g e The VA Mastery Course Read all about our highly acclaimed, CPD accredited VA Mastery Course training, and sign up to our newsletter to be the first to hear of offers and exclusive training. Click here for more information. All content contained within this document is protected by Copyright Laws to The VA Coaching and Training Company 2002 to 2014. No part of these materials may be reproduced or transmitted to a third party, via the internet or any other form of communication, in any form or by any means, electronic or mechanical, Including photocopying, recording or by any information storage or retrieval system, without prior written permission. Continued over 25 | P a g e Please note that most of the information contained herein is based on personal experience and that of the VACT clients. Although the author and publisher have made every reasonable attempt to achieve complete accuracy of the content in this document, they assume no responsibility for errors or omissions. Also, you should use this information as you see fit, and at your own risk. Your particular situation may not be exactly suited to the examples illustrated here; in fact, it’s likely that they won’t be the same, and you should adjust your use of the information and recommendations accordingly. The copyright in this document and The VA Mastery Course and the material on the website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by us and our licensees. The right of The VA Coaching and Training Company to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988. 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There are no guarantees you will duplicate the results stated here, recognising that any business endeavour has inherent risk for loss of capital. Continued over 27 | P a g e
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