Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor's degree in the 21st century Roy Y. Chan*, Boston College Gavin T. L. Brown, The University of Auckland Larry H. Ludlow, Boston College Society expects that degree-granting institutions will ensure that college students develop discipline-specific competence as well as generic skills (e.g., communication, written, oral, tolerance, compassion) and dispositions (e.g., attitudes, beliefs, curiosity) at the completion of a bachelor’s degree. Current research suggests that undergraduate education is not just about discipline specific knowledge or cognitive skills; instead, dispositions and cognitive skills that enable graduates to be effective citizens are also valued outcomes for students completing a bachelor’s degree in the 21st century. Utilizing Critical Interpretive Synthesis(CIS), this paper reviews and synthesizes the purposes and aims or goals of undergraduate education from the perspective of (a) higher education institutions and (b) undergraduate students. More specifically, this article aims to address two research questions: (a) What are the differences between students’ and institutional overall aims, expectations, goals, outcomes, and purposes with regards to generic skills and dispositional outcomes of a bachelor’s degree and (b) Is there a consensus as to what the goals of a bachelor’s degree are in terms of generic skills or core competencies. To answer such questions, a comprehensive search of the literature identified and selected 20 peer-reviewed articles, nine books, three magazines/newspaper articles, and one policy brief published between 2000 and 2013 relevant to this topic. Nine domains of the purposes and goals were found and while there was some agreement between institutions and students, especially concerning advanced intellectual cognitive attainment, the review of the literature was characterized by significant misalignment. Our research findings suggest that student expectations for completing an undergraduate education tend to be very instrumental and personal, while higher education institutional aims and purposes of undergraduate education tend towards highly ideal lifeand society-changing consequences. Those misalignments in purposes and goals are discussed and several recommendations on their resolution are offered. Keywords: purposes and goals of a bachelor’s degree; institutional research; student learning outcomes; assessment and accountability in higher education; value of a college degree Introduction Over the last half-century, new pressures have challenged the traditional purpose of higher education (AAC&U, 2012). On one hand, the purpose of colleges and universities tend to reproduce what the larger society is expecting of them. On the other hand, one would also argue that they should be aiming for more ideal contributions to the commonwealth society. That conundrum has posed persistent dilemmas about the goals of higher education (DeVitis, 2013). Notably, private, nonprofit colleges and universities worldwide face unprecedented challenges on a wide number of issues including support for student aid, scrutiny over student access and completion, and the value of a college degree. Generally, higher education exist to create and disseminate knowledge, and to develop higher order cognitive and communicative skills in young people, such as, the ability to think logically, the motivation to challenge the status quo, and the capacity to develop sophisticated values. However, today’s society has also view higher education as a training ground for advanced vocational and professional skills. This agenda has often created tensions between higher education as a public good versus higher education as a private benefit, where colleges and universities have become increasingly diverse and political within which they are located (Bok, 2013; Delbanco, 2012; Hacker & Driefus, 2011). This has all resulted to the increasing corporatization and managerialization of higher education processes, which is often conceptualized as a contradiction to the traditional academic, scholarly goal of 1 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. contemplating important ideas (McArthur, 2011; Watty, 2006). As a result, colleges and universities must not only develop students’ soft and hard skills but to also enhance their core competencies and dispositions such as knowledge, attitudes, and beliefs for entry into the global knowledge-based economy (Haigh & Clifford, 2011). Today’s knowledge economy requires highly skilled personnel at all levels to deal with rapid technological changes. To meet current societal needs, higher education institutions across the world are striving to reconstruct curriculum, pedagogy, and assessment policies to ensure that all students have the desired attributes and competencies at the completion of a bachelor’s degree (Westerheijden, Stensaker, & Rosa, 2007). Despite current institutional moves toward skillsspecific and higher-level learning outcomes, such as, critical thinking, communication, and problem solving (Keeling & Hersh, 2012), limited research have explored the primary goals and purposes of higher education and to what extent college students develop skills and attributes (e.g., tolerance, compassion) at the completion of a bachelor’s degree in the 21st century. This knowledge gap stands in stark contrast to the large number of recent studies in which has examined the significant “economic benefits” arising from completing a bachelor’s degree (Avery & Turner, 2012; McArthur, 2011; Psacharapoulos & Patrinos, 2004). For instance, Benson, Esteva, and Levy (2013) found that a bachelor’s degree program from California’s higher education system still remains a good investment for individuals and society. Similarly, Delbanco (2012) emphasized that a bachelor’s degree is both “good for the economic health of the nation and that going to college is good for the economic competitiveness of society” (p. 25). Nonetheless, given the well-established financial and career benefits of a bachelor’s degree (Zaback, Carlson, & Crellin, 2012), it is plausible to suggest that a significant motivator for entry into and completion of undergraduate education among parents and students is access to such economic benefits. While not an inappropriate motivation, research that focus solely on the economic instrumentality of higher education may not produce the best learning outcomes. For instance, Arum and Roksa (2011) book in Academically Adrift claims that four years of undergraduate education make little difference in students’ ability to synthesize knowledge and put complex ideas in writing. They argued that 45 percent of students made no gains in their writing, complex reasoning, or critical-thinking skills during their first two years of college and 36 percent failed to show any improvement over the four years of college (Liu, Bridgeman, & Adler, 2012). The authors of the book concluded that “drifting through college without a clear sense of purpose is readily apparent for undergraduates” (p. 121). Similarly, past research into the learning effects of motivation have also suggested that students with strongly instrumental motives (e.g., I’m doing this so I can make a lot of money) or who use ‘minimax’ strategies (i.e., getting the greatest return for the least effort) tend not to achieve as well as those with ‘deep’ (e.g., learning for its own sake) learning intentions (Entwistle & Peterson, 2004; Zimmerman, Bonner, & Kovach, 1996). Despite the fact that many colleges and universities are beginning to assess a broader range of instruments and approaches to document student learning progress (AAU, 2013), limited information about how the data are used significantly lags behind in the worldwide landscape of higher education today (Kuh et al., 2014). Nevertheless, examining and comparing both institutional and student purposes for completing a bachelor’s degree may be relevant to higher education policymakers and institutional researchers seeking to enhance student learning in higher education. Just as Watty’s (2006) study helped us appreciate the tension between how academics and government policies view higher education, an analysis that compares and contrasts the goals and purposes of higher education may help us better understand what matters in college during their 2 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. four critical years. If institutions and students do not have highly aligned goals and purposes for completing a bachelor’s degree in the 21st century, then there is likely to be disappointment on both sides. On the one hand, academics and institutions may be disappointed if students do not go beyond the minimum requirements in their engagement with learning tasks. On the other hand, students may balk at learning things that have little apparent connection with vocations. Thus, research that makes a thorough comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree may “add-value” for institutions seeking to position themselves for success in the 21st century. It is important to note that the focus of this paper is on core competences, skills, capabilities, and dispositions of completing a bachelor’s degree and is specifically restricted to the North American context. However, given the global nature of the higher education industry, it is expected that this literature review analysis will have applicability benefit beyond the United States. The ultimate goal of this paper is to offer suggestions as to how those differences in aims and goals could be further evaluated in the hope of resolving potential misalignments surrounding the purpose of higher education in the 21st century. Methods To examine the purposes and goals for pursuing a bachelor’s degree, a comprehensive search of the literature was conducted between September 2012 and December 2013 to identify relevant publications that explored such themes. Specifically, this study incorporated Critical Interpretive Synthesis (CIS) to compare institutional and student perspectives on the goals and purposes of completing a bachelor’s degree. CIS, a method derived by Dixon-Woods et al. (2006), aims to establish theories and concepts from diverse bodies of existing literatures through systematic review and meta-ethnography methodologies. Additionally, CIS seeks to question the ways in which the problems, assumptions, and solutions are constructed in the literature. In other words, the primary purpose of CIS is to generate theory in discrete stages of the literature review. Through the use of CIS, four databases were utilized to search for relevant literatures on the goals and purposes of higher education: 1) Education Resources Information Center (ERIC), 2) Education Research Complete (EBSCO), 3) Google Scholar, and 4) Amazon.com. A hand search of newspaper and magazine articles from the Chronicle of Higher Education and Inside Higher Ed published between 2000 and 2013 was also conducted. Preference was given to peerreviewed journal articles and books. Scholarly articles that examined the economic or employment advantage of completing a bachelor’s degree were not considered relevant for this study because they typically do not address the discipline-specific competence and disposition outcomes gained by undergraduate students. The ERIC and EBSCO database search used the following key terms and combinations: • • • • • • • • all("purpose") AND all(higher education); all("expectations") AND all(students) AND all(degree); all("purpose") AND all(students) AND all(higher education); all("goals") AND all(students) AND all(degree); all("aims") AND all(students) AND all(higher education); all("aspirations") AND all(students) AND all(degree); all("expectations") AND all(university) AND all(degree); all("expectations") AND all(students) AND all(degree). 3 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. Each of the above bulleted searches provided over 1,000 results. To narrow the search, ‘Education Level’ (e.g., ‘Higher Education’) and ‘Publication Date’ (e.g., ‘2000-2013’) filters were selected. This restriction produced approximately 20 relevant articles of which were reduced to 13 peer-reviewed articles concerning the aspirations and outcomes of a bachelor’s degree relative to generic skills and dispositional outcomes. The Amazon.com search engine was used to select published books on the purposes and goals of higher education in the 21st century. The search terms consisted of: • • • • ‘purpose higher education’; ‘goals university education’; ‘student motivation college’; ‘student expectation education’. To narrow the search process, the ‘Customers who bought this item also bought’ option was selected to explore books on similar topics or themes. A total of 15-20 books were found that appeared relevant to this study; however, only eleven books were deemed appropriate for this particular study based on the chapter themes discussed by the author(s). An additional search was performed on Google Scholar to identify other published peerreviewed articles or scholarly books that may not have been found via ERIC or Amazon.com. Those search terms, included: • • • • ‘purpose of higher education’; ‘meaning of higher education’; ‘university expectations of university degree’; ‘student expectations of higher education’. This search resulted in a further 9 published articles and 8 magazine/newspaper articles, of which only seven peer-reviewed articles and five magazine/newspaper articles were considered to be closely relevant to the goals and purposes of a bachelor’s degree. In summary, approximately 20 peer-reviewed articles, eleven books, three magazine or newspaper articles, and two policy briefs were considered relevant to the study. Before examining the various goals and purposes of a bachelor’s degree, this paper provides a literature review between institutional and student perspectives of the purposes and goals for completing a bachelor’s degree relative to discipline-specific competence and disposition outcomes. Findings Our critical interpretive synthesis revealed nine major themes that mutually examined the goals and purposes of completing a bachelor’s degree. Like Dixon-Woods et al. (2006), we identified the “synthetic constructs” of both internal purposes and external purposes, and the complex interplay between them. We explore each contributing synthetic constructs by synthesizing and comparing institutional purposes of the bachelor’s degree, followed by student goals of completing higher education in the 21st century. We conclude with an analytic comparison of the two syntheses in the discussion section. 4 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. Institutional purposes and goals of a bachelor’s degree It has long been advocated that higher education providers should teach undergraduate students a wide range of competency and generic skills that includes but are not limited to communication skills, problem-solving skills, self-directed learning skills, the ability to integrate ideas and concepts, and the capacity to work in teams and group environments (Menges & Austin, 2001). These goals do not seem greatly different to the original purposes when the Puritans founded Harvard College in 1636 to produce “a learned clergy and a lettered people” (Rudolph, 1962, p. 6). Bill Readings once stated in The University in Ruins that colleges had served “as producer, protector, and inculcator of an idea of national culture.” Today, however, most colleges and universities do not have a single, unifying purpose in higher education. The bachelor’s degree – often the symbol of success and the ticket to the middle class – has now been viewed as the new high school diploma to produce highly skilled workers or ‘citizens of the world’ in the 21st century. For example, the Time/Carnegie Corporation of New York (2012) recent survey reported that 40 percent of undergraduate students believe that the purposes and goal of completing a bachelor’s degree is to gain new knowledge and skills for a career while 36 percent of college leaders believe that a bachelor’s degree should teach students how to think critically. The Association of American Colleges and Universities (2002) identified three goals students should develop by the completion of a U.S. bachelor’s degree: (1) be informed by knowledge about the natural and social worlds, (2) be empowered through the mastery of intellectual and practical skills, and (3) be responsible for their personal actions and for civic values. While the demand for a college or university education continues to grow in both the United States and across the world, many higher education stakeholders are revisiting and questioning the enterprise of contemporary higher education in the 21st century (Bok, 2013). For instance, Lagemann and Lewis (2012) have suggested that the public purpose for attending colleges and universities has less to do with the pursuit of economic or employment benefits and much more about preparing young adults with generic skills and civic education such as, civic values, ideals, and virtues. They argued that college students must “develop generic skills and dispositions to listen intently and empathetically to other people; … analyze rationally what is said, read, and observed; … present thoughts clearly; … confront unsupported assertions; and … identify reasonable strategies to take necessary action” (Lagemann & Lewis, 2012, p. 12). In other words, the authors advocate that a bachelor’s degree should provide college students with the opportunity to gain new knowledge, core competencies, and generic skills, such as, problem solving, creativity, communication, critical thinking, and creativity skills that are deemed necessary for success in the 21st century. Likewise, Kiziltepe (2010) claimed that students should develop five areas by the completion of higher education: (1) interpersonal competence, (2) multicultural understanding, (3) skills in problem identification and problem solving, (4) a sense of purpose, and (5) the confidence to act in ways that make a difference. Similarly, Nussbaum (2012) recommended that a bachelor’s degree should provide students with several generic skills and dispositions, such as, “the ability to think critically; the ability to transcend local loyalties and to approach world problems as a ‘citizen of the world’; and, finally, the ability to imagine sympathetically the predicament of another person” (p. 7). Nonetheless, many voices suggest that the goals and purposes of higher education are to develop individuals and society by inculcating generic capabilities and dispositions. Historically, there is ample empirical evidence from Pascarella and Terenzini (2005), Astin (1977), and Perry (1968) to claim that colleges and universities prepare individuals for longer, fuller, and more productive lives. For instance, Palmer (2012) stressed that undergraduate 5 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. education should “address issues that are central to the life of young adults concerning purpose, core values, and direction in life” (p. 15). Equally, Polanyi (1974) stated that higher education’s primary purpose is to help students “learn who they are, to search for a larger purpose for their lives, and to leave college as better human beings” (p. 47). Likewise, Chickering’s (1993) seven vectors of identity development indicate that the aims of undergraduate education should be to prepare students to develop personally and interpersonally throughout their four critical years. These seven vectors are: (1) develop intellectual, physical, manual, and interpersonal competence; (2) manage emotions (e.g., self-control, self-expression, self-awareness); (3) develop emotional and instrumental autonomy along with interdependence; (4) develop mature interpersonal relations (e.g., tolerance, appreciation, intimacy); (5) establish identity (e.g., body, appearance, gender, sexual orientation, self-acceptance); (6) develop purpose (e.g., vocational plans, personal interests, family commitments); and (7) develop integrity (e.g., humanizing, personalizing values, and congruence). In other words, the goals and purposes of higher education is to create new knowledge for the common good (Maxwell, 2007; McHenry, 2007), while at the same time, develop students to understand the whole human being and their own emotional, interpersonal, ethical, and intellectual development (Palmer, Zajonic, Scribner, & Nepo, 2010). To enumerate, Pascarella and Terenzini (2005) found that roughly two-thirds consider it “essential” or “very important” that their college enhance their cognitive, social, and affective development (i.e., critical thinking skills d=.50, self-understanding d=.69, responsible citizenship d=.67, personal values d=.67, emotional development d=.63, reflective judgment thinking d=.90, and epistemological sophistication or maturity d=2.00). While the limited college learning reported by Arum and Roksa (2011) is quite likely an underestimation of students’ true college learning, their study suggests that higher education institutions may not be placing sufficient emphasis on developing students’ generic competencies in favor of meaning, purpose, authenticity, and spirituality. Typically, ‘generic skills’ are defined as “the set of skills that can be broadly applied across different contexts beyond disciplinary content knowledge” (Barrie, 2008, p. 11). A good example is the “Degree Qualifications Profile (DQP)” by the Lumina Foundation of which attempts to define what college students’ should learn, understand, and know at the completion of a bachelor’s degree in American higher education institutions. The DQP identifies five general domains of knowledge and generic skills that higher education institutions should focus on to improve student learning within undergraduate education: (1) civic learning, (2) applied learning, (3) intellectual skills, (4) integrative knowledge, and (5) specialized knowledge. In other words, one can argue that the most widely valued general or discipline-specific competencies are - critical thinking; problem solving; interpersonal skills; logical and independent thought; communication and information management skills; intellectual curiosity; creativity; ethical awareness; integrity; and tolerance (Bath, Smith, Stein, & Swann, 2004). To extend the argument, Haigh and Clifford (2011) suggested that the purposes and goals of higher education are not only to develop students’ employability skills but also to develop students’ moral values and core competencies. They emphasized that higher education institutions should produce a ‘new generation of citizens’ who will care about the world through personal, social, and environmental responsibility. Furthermore, Hansen (2011) argued that the primary purposes and goals of higher education are to teach students’ generic skills in civic courage, moral judgment, critical thinking, and scientific and global awareness in order to prepare them for a democratic, civilized, and global society. Additionally, Sullivan (2011) asserted that the ultimate goal and purpose of higher education is to give students’ complex knowledge, capacity in skillful practices, and a commitment to the purposes espoused by their community. Thus, it can be argued 6 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. that the aims of a bachelor’s degree are two-fold: (a) to serve a democratic-centered civic engagement based on addressing pressing real-world problems and (b) the development of a fully rounded intellectually sophisticated and caring person (Saltmarsh & Hartley, 2012). While personal and social development is advocated, a more balanced view of the purpose of higher education can be seen in other arguments within the bachelor’s degree (Selingo, 2013). For example, a few authors have noted that a bachelor’s degree exists “to educate and equip the mind and the soul to recognize what is right and good in life, to prepare a student for the demands of a modern labor market, and to offer specialized learning in various fields and occupations” (Bennett & Wilezol, 2013, p. XVI). Other authors have argued that the main purpose of undergraduate education is to develop graduates who can contribute to the socio-economic development of modern time (Stoecker & Tryon, 2009). Higher education institutions “supply the knowledge and ideas that create new industries, protect us from disease, preserve and enrich our culture, and inform us about our history, our environment, our society, and ourselves” (Bok, 2013, p. 1). Furthermore, higher education helps “students prepare for work in ways that contribute to both their overall wellbeing and to a better and more just society for all” (McArthur, 2011, p. 738). Consequently, it can be considered that the primary purpose of higher education is not only to develop discipline-specific competence as well as generic skills and dispositions among undergraduate students, but to also create wealth for a global economy (Rowland, 2002). Thus, while the dominant voices about the goals of higher education focus on individual and social development, recent studies suggest that there is also a call for the university to serve socioeconomic development for the betterment of all people. Student’s purposes and goals of completing a bachelor’s degree Today’s traditional-age undergraduates enter college under the weight of tremendous social and economic pressures. Nowadays, undergraduate students have often viewed higher education as a place to develop economic and social benefits, such as, enhanced careers and greater earning potential, as well as to obtain knowledge and expertise in a disciplinary or professional area. Notably, many scholars have often reported that undergraduate students expect universities to give them the necessary tools they need to find a job, to better understand themselves as people, and to gain multiple opportunities to make the world a better place in our society (Henderson-King & Smith, 2006). For instance, Astin et al. (2011) claimed that first-year students expect their institutions to play an instrumental role in preparing them for employment (94%) and graduate or advanced education (81%). Though this ambition has been increasingly focused on jobs and money, this altruistic and possibly romantic view of student motivation is not the complete picture. Specifically, for some students, the primary purpose of undergraduate education may be heavily focused on extrinsic factors (e.g., to attend graduate school, to secure and/or to prepare for a future career), while for others, it may be primarily motivated by intrinsic or personal reasons (e.g., to experience self-growth, to meet new friends). Historically, the Yale Report of 1828 have emphasized that the predominant reasons a student should attend higher education is “the discipline and furniture of the mind” (p. 7). Today, however, there is substantial evidence to claim that student expectations has changed and that undergraduate students are being more motivated by personal or social development concerns as well as by instrumental, materialistic ambitions. For instance, Barber, Donnelly, and Rizvi (2013) noted that student’s primary decision to pursue a bachelor’s degree is have the “college experience” (i.e., meeting students, being inspired by new ideas and/or leading academics, opportunity to socialize or to lead an organization, and make friends). Similarly, Levine and Dean 7 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. (2012) claimed that student goals for completing undergraduate education are: (a) to make them feel secure, (b) to be autonomous grown-ups, (c) to seek intimacy, and (d) to live in an Internet world. Likewise, Bui (2002) highlighted 11 reasons undergraduate students pursue a bachelor’s degree: (1) their friends were going to college, (2) their parents expected them to go to college, (3) their high school teachers/counselor persuaded them to go, (4) they wanted a college degree to achieve their career goals, (5) they wanted a better income with a college degree, (6) they liked to learn, (7) they wanted to provide a better life for their own children, (8) they wanted to gain their independence, (9) they wanted to acquire skills to function effectively in society, (10) they wanted to get out of their parents' neighborhood, and (11) they did not want to work immediately after high school. Nevertheless, some college students view higher education as a place to acquire a job, while others view it as an opportunity to obtain new knowledge and expertise in a disciplinary or professional area. This result is not surprising when the “2012 Freshman Survey” conducted by the UCLA Cooperative Institutional Research Program reported that students expect undergraduate education to: (a) give significant opportunities to discuss and negotiate controversial issues, (b) allow them to work cooperatively with diverse people, (c) help them develop tolerance of others with different beliefs, and (d) help them see the world from someone else’s perspective. Nevertheless, recent research has shown that the primary goals and purposes for completing a bachelor’s degree has been increasingly focused on economic and social benefits of society. For example, Stephens (2013) argued that there are “three main reasons students go to university: (1) for the social experience, (2) to get a job, and (3) to learn for learning’s sake” (p. 1-2). Similarly, Pryorr et al. (2012) outlined that students expect that a bachelor’s degree would allow them to acquire a better job, to earn a good salary, to gain an appreciation of ideas, and to prepare for graduate or professional school. Likewise, Kennett, Reed, and Lam (2011) suggested that students’ goals in pursuing undergraduate education included various internal reasons such as, self-improvement, achieving life goals, and societal contributions along with several external reasons such as, career, money, and family. Comparatively, McArthur (2011) found that undergraduate students saw university as a means to increase their annual salary and job opportunities, accelerate their career paths, and enhance their marketability in the global knowledge economy. In other words, student goals and purposes for completing a bachelor’s degree has been increasingly motivated by personal and economic benefits, rather than intellectual or social good. As a result, we conclude that students have multiple purposes, including both extrinsic goals (e.g., to secure and/or to prepare for a future career) and intrinsic or personal reasons (e.g., to experience self-growth) (Henderson-King & Smith, 2006). Though undergraduate has become purely dominated by personal development concerns and by instrumental, materialistic ambitions, undergraduate education has also been focused by intellectual, personal, and economic ambitions at the completion of higher education. Nevertheless, several recent studies have concluded that students’ purposes and goals of higher education is to enhance their careers and to earn potential in order to contribute to the economic and social welfare of society. Comparing student and provider aims, expectations, goals, and purposes for a bachelor’s degree The internal and external challenges on the goals and purposes of higher education from our literature review had interacted to produce misalignment. Specifically, nine themes were identified reflecting the various aims or goals of completing a bachelor’s degree in the 21st century. These were: 8 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. 1. Social democratic values and action; civic engagement. This theme relates to the intention that upon graduation students will take an active role in society, service, and co-curricular activities, with active concern for involvement in civic concerns. 2. Advanced intellectual skills. This theme relates to high-level cognitive and intellectual skills such as problem solving, analytic and critical thinking, and creativity. 3. Advanced communication skills. This theme relates to sophisticated abilities to communicate orally, in writing, and through ICT-supported media so as to effectively transmit information, persuade, argue, and so on. 4. Interpersonal skills. This theme focuses on students gaining competence around relationships with others. This includes leading in conditions of complex social diversity, exercising tolerance, curiosity, ingenuity, and imagination. 5. Vocational & employment preparedness. This theme has to do with using a bachelor’s degree education as a means of gaining a highly remunerative job and/or career or having the skills that permit entry into a desirable future career. 6. Personal life quality enhancement. This theme has to do with developing a personal sense of purpose, perspective, and identity such that the quality of one’s own life is improved. 7. Personal integrity. This theme relates to becoming aware of dissonance and resonance and having the competence to make decisions in accordance with personal morality and values. 8. Graduate school education preparedness. This theme focuses on the skills, knowledge, and competencies required when entering graduate programs in a specific discipline. 9. Family expectations/reasons. This theme relates to fulfilling obligations to, expectations of, and aspirations of one’s family as the prime motivation for completing a university degree. To make comparison between institutions and undergraduate students, Table I was created to highlight the publications that had explored each theme. While this list simply reflects the number of sources found in the review and gives no weighting to the size or generalizability of the study, the pattern provides an interesting insight. While almost all categories are reflected in studies carried out with students and institutions, the impression one is left with is that higher education institutions have placed heavy emphasis on much larger and grander objectives to do with reforming society and the classic individual cognitive and communicative agendas. In contrast, undergraduate students appear to focus much more on personal economic, family, and personal development goals. Table 1. Authors Examining the Goals & Purposes of the Bachelor’s Degree (by publication year) Interest Group Domain Institutions Social Democratic Values & • Action; Civic Engagement • • • Barber, Donnelly, & Rizvi, 2013; Bennett & Wilezol, 2013; Bok, 2013; Selingo, 2013; 9 Student • Henderson-King & Smith, 2006; • Ramaley & Leskes, 2002 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. Interest Group Domain Institutions Student • • • • • • • • • • • • AAC&U, 2012; Delbanco, 2012; Lagemann & Lewis, 2012; Nussbaum, 2012; Saltmarsh & Hartley, 2012; Haigh & Clifford, 2011; Hansen, 2011; Lumina Foundation, 2011; McArthur, 2011; Sullivan, 2011; Kiziltepe, 2010; Stoecker & Tryon, 2009 Advanced intellectual skills • • (incl. creativity & problem • • • • Barber, Donnelly, & Rizvi, 2013; Keeling & Hersh, 2012; Lagemann & Lewis, 2012; Nussbaum, 2012; Time/Carnegie Corporation, 2012 Hansen, 2011; Lumina Foundation, 2011; Sullivan, 2011; Kiziltepe, 2010 Keeling & Hersh, 2012; Lagemann & Lewis, 2012; Nussbaum, 2012; Hansen, 2011 • • • Lagemann & Lewis, 2012; Nussbaum, 2012; Kiziltepe, 2010 • Pyor et al., 2012 • • • • • Bennett & Wilezol, 2013; Selingo, 2013; Keeling & Hersh, 2012; McArthur, 2011; Kiziltepe, 2010 • solving) • • • • Advanced communication skills • • • • Inter-personal skills (incl. leadership, tolerance) Vocational & employment preparedness • • • • • • • • • • • • • 10 Barber, Donnelly, & Rizvi, 2013; Stephens, 2013; Pryor et al., 2012; Kennett, Reed, & Lam, 2011; Henderson-King & Smith, 2006; Pascarella & Terenzini, 2005; Ramaley & Leskes, 2002 Barber, Donnelly, & Rizvi, 2013; Selingo, 2013; Stephens, 2013; Time/Carnegie Corporation, 2012; Kennett, Reed, & Lam, 2011; Ramaley & Leskes, 2010; Henderson-King & Smith, 2006; Astin, Oseguera, Sax, & Korn, Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. Interest Group Domain Institutions Student • Personal Life Quality • Palmer, Zajonic, Scribner, & Nepo, 2010 • • • • • • • Pyor et al., 2012; • Pascarella & Terenzini, 2005 Enhancement Personal Integrity 2002; Bui, 2002 Haigh & Clifford, 2011; Kiziltepe, 2010 Graduate school education Stephens, 2013 Levine & Dean, 2012; Kennett, Reed, & Lam, 2011; Henderson-King & Smith, 2006; • Pascarella & Terenzini, 2005 • Pyor et al., 2012 preparedness Family expectations/reasons • Kennett, Reed, & Lam, 2011 • Bui, 2002; • Pascarella & Terenzini, 2005 Discussion After conducting a CIS of the relevant literature, our findings suggest that there is a partial misalignment between institutional and student expectations for completing a bachelor’s degree in the 21st century. From Table I, current and past literature claims that student expectations and purposes for completing undergraduate education tend to be very instrumental and personal, while higher education institution aims and purposes of undergraduate education tend towards highly ideal life- and society-changing consequences. In one sense, the ambition of institutions often tends to be global, long-term, and highminded, while student ambitions. On the other hand, the ambition tend to be much more personal, short-termed, and economically rational. Specifically, student motivations and aims seems to be quite mixed in which some of the life goals and societal contributions, for example, do not seem incompatible with the more ethereal objectivities identified with higher education by scholars and institutions. Nowadays, the outlook of a university, given current ranking and comparison systems (e.g., U.S. News & World Report, QS World University Rankings, Academic Rankings of World Universities, Times Higher Education, Top American Research Universities, Forbes America's Best Colleges), has to be both global and long-term. These rankings are especially seductive since they offer clear-cut evidence of an institution’s quality and purpose both global and long-term. It may well be that in the life-course of an adult, a similar perspective might be developed in individuals once they reach middle age, rather than be present during late adolescence or early adulthood. Perhaps, college graduates would then see the purpose of higher education more like institutions if they were asked 20-30 years after completing their degrees. Nonetheless, we 11 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. imagine that colleges and universities might be pleased to see that student motivations and purposes include intellectual and societal contribution goals, and are not solely defined in economic or personal gain terms. There are some overlap, however, between institutional and student goals around the classic ‘ivory tower’ aims and goals of higher education. To some extent, students do share an interest in institutional ambitions to deliver academic and scholarly debates, to develop knowledge and to share new ideas. However, in other extent, there seems to be a misalignment of goals and purposes may have some negative consequences. In one sense, pursing several purposes and goals in higher education has proved especially advantageous because the different aims often meet one another to produce a whole greater than the sum of its parts (Bok, 2013). For instance, Baker, Baldwin, and Makker (2012) have suggested that this misalignment of the purposes and goals for a bachelor’s degree have contributed to the curricular change being seen in several liberal arts colleges in the United States where institutions are diversifying their curriculum by adding vocational and professional degree programs. The rise of liberal arts colleges can help to keep vocational programs from becoming excessively practical that many employers consider important for success in their personal, career, and community lives (Humphreys & Kelly, 2014). In the other sense, pursuing several goals and purposes may create conflict with one another where institutions become less intellectually driven and culturally oriented and instead model themselves on businesses and commercial ventures, which perhaps may be detriment of the original aims and purposes of higher education (Barber, Donnelly, & Rizvi, 2013; Edmundson, 2013). For example, the demand for students to receive practical training at research universities can marginalize the humanities and undermine liberal education. Hence, maintaining a balance among several goals and purposes of higher education has become a necessary function for university leaders (Bok, 2013). However, the relative misalignment between institution and student expectations of completing a bachelor’s degree in the 21st century may ultimately suggest that higher education have a significant challenge in front of them. To enumerate, if institutions are serious about encouraging students to embrace the lofty ambitions of a bachelor’s degree, then they will need to take seriously the differences in student goals. While not discounting the importance of career and vocational preparation as well as the economic and social benefits arising from a bachelor’s degree, much career and vocational training does not require or take place in traditional higher education institutions. Rather, it takes place in polytechnic or for-profit institutions (i.e., University of Phoenix, Kaplan University), as well as on-the-job apprenticeship industry training or non-traditional higher education programs (i.e., UnCollege, Minerva Schools at KGI). As long as students and families perceive undergraduate education as being primarily about access to economic and social rewards, then the grand ambitions of higher education will continue to be undermined by instrumental motivations. Thus, many colleges and universities in the 21st century may continue to experience challenges in making non-instrumental aspects of undergraduate education as powerfully evident to today’s students. Notwithstanding the apparent consensus across institutions concerning the purposes and goals of a bachelor’s degree, it may be that colleges and universities do little, if anything, to foreground their objectives and, thus, view college students as customers or products for their degree programs. However, if undergraduates were to actively encounter these ambitions in every course and see the connection between their current study and the institution’s lofty ideals, then perhaps misalignment between institutions and students would diminish overtime. Nevertheless, overcoming the challenges of the misalignment may have benefits for institutional and societal improvement. Whatever its advantages and disadvantages, embracing multiple purposes in higher education can increase the pressure for growth (Bok, 2013). More 12 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. explicit attention to whether students gain intended employability skills, abilities, or dispositions aligned with institutional goals and purposes would be useful. For example, undergraduate students could utilize Degreed to add evidence of their learning from transcripts, MOOCs, certificates, and courses prior to employment. Likewise, institutions could explicitly assess the student body for these outcomes as part of institutional self-review—similar to the processes of institutional review carried out at James Madison University (Wise & Cotten, 2009; Zilberberg, Brown, Harmes, & Anderson, 2009). Alternatively, it is possible for colleges and universities to obtain evaluations of the attributes noted by employers or graduate schools when students are selected for employment or entry to further education. Such analyses might reveal that institutional attributes are not being achieved over the students’ four critical years in college and thus, institutions could utilize this information to review and revise their curricular offerings in order to make their goals and purposes more explicit and attainable (Hubball & Pearson, 2011). Furthermore, having academic staff apply their considerable abilities to the issue of how each and every course could contribute to helping students achieve generic skills as well as disciplinespecific competencies could help make institutional goals more tangible and achievable. In addition, inviting faculty members and the board to a serious discussion on the basic purposes and goals of the institution, and define its particular niche on a strategic plan will help strengthen the purpose of completing higher education in the 21st century (Bok, 2013). A further benefit of explicit attention to this misalignment would be greater institutional autonomy as well as greater faculty voice in governance to meet accountability expectations (Zemsky, 2013; Trowler, 2011). Publicly funded institutions would then not only be able to claim lofty, socially beneficial goals within their mission statement, but also demonstrate that highlyvalued outcomes and benefits are in fact achieved by students within their programs. By doing so, parents and politicians would then have some assurance that there is a value-added for completing a college degree and that the things colleges and universities promise have some substance and usefulness to contemporary society. Such a program of action may also help liberal arts colleges resist the pressure to vocationalize curriculum, so that such higher education institutions can continue to play an important part in developing a civilized society, communicative competencies, and socially beneficial attitudes among undergraduate students (Hanstedt, 2012). Conclusion As McArthur (2011) once concluded, “higher education therefore has a social, an economic, and an educative role that extends well beyond its walls and its own students” (p. 746). We have documented that higher education institutions do share some goals and purposes with undergraduate students. Yet, we have also demonstrated that there are contrasting emphases between institutions and undergraduate students. Thus, this literature review is an attempt to revitalize the interest and research into the goals and purposes of completing a bachelor’s degree in the 21st century. If students are graduating from college having learned very little, then what is the purpose of higher education? Though some elements of higher education purposes and goals do align well with student aims and expectations, there seems to be a significant mismatch between the lofty and, possibly unattainable, ideals advocated by institutions and the somewhat pragmatic, instrumental goals of undergraduate students. As a result, this paper has pointed to an important, yet unfulfilled, research agenda in higher education. Do bachelor degrees fulfill the institutional ambitions of advanced skills, generic competencies, and high-ideals by the time students’ graduate from college? Such an 13 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. answer would require operationalizing the institutional purposes, collecting data about the valueadded impact on student skills and dispositions, and using such data to consider modifications to pedagogy, curriculum, and faculty development. Indeed, approaching this misalignment between institutions and students may appear to be one of the most important and crucial self-evaluation tasks a university must undergo if colleges and universities seek to slow “an avalanche” that is coming in the revolution ahead. References AAC&U. Association of American Colleges and Universities. (2012). A crucial moment: College learning and democracy’s future. Report of the National Task Force on Civic Learning and Democratic Engagement. Washington, D.C.: Author. AAU. Association of American Universities. (2013). AAU survey on undergraduate student objectives and assessment. Washington, DC: Author. 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Liem (Eds.), Student perspectives on assessment: What students can tell us about assessment for learning (pp. 255-278). Charlotte, NC: Information Age Publishing. Zimmerman, B. J., Bonner, S., & Kovach, R. (1996). Developing self-regulated learners: Beyond achievement to self-efficacy. Washington, DC: American Psychological Association. 17 Chan, R., Brown, G. T., & Ludlow, L. (2014). What is the purpose of higher education?: A comparison of institutional and student perspectives on the goals and purposes of completing a bachelor’s degree in the 21st century. Paper to be presented at the annual American Education Research Association (AERA) conference. Philadelphia, PA: April 5, 2014. AUTHORS ROY Y. CHAN is a doctoral candidate in the Department of Educational Leadership and Higher Education at Boston College, Lynch School of Education, Campion Hall 240, 140 Commonwealth Ave., Chestnut Hill, MA 02467; roy.chan@bc.edu. His research interests include student learning outcomes, student mobility, comparative and international higher education, and assessment and accountability issues in higher education. GAVIN T. L. BROWN is Associate Professor in the School of Learning, Development and Professional Practice at the University of Auckland, Faculty of Education, Private Bag 92019, Auckland, 1142, New Zealand; gt.brown@auckland.ac.nz. Prior to Auckland, he was Associate Head of the Department of Psychological Studies at the Hong Kong Institute of Education. His research focuses on cross-cultural differences in teacher and student responses to and understandings of educational assessment. LARRY H. LUDLOW is Chair and Full Professor in the Department of Educational Research, Measurement and Evaluation at Boston College, Lynch School of Education, Campion Hall 336C, 140 Commonwealth Ave., Chestnut Hill, MA 02467; ludlow@bc.edu. Recently, he was inducted into the 2013 American Educational Research Association (AERA) Fellow in recognition of his “exceptional scientific or scholarly contributions to education research.” His research interests include teacher testing, faculty evaluations, applied psychometrics, and the history of statistics. 18
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