1 Table of Contents 1.0 Registration ............................................................................................................................ 3 2.0 Supplier Module ..................................................................................................................... 7 3.0 Action Bulletin > Inbox ....................................................................................................... 10 4.0 My Account Info>User Profile ............................................................................................ 11 5.0 My Account>User Profile>Add User .................................................................................. 12 6.0 My Account>User Profile>Edit User .................................................................................. 13 7.0 My Account Info>Company Profile>Company Information ........................................... 14 8.0 My Account Info>Company Profile>Financial ................................................................. 16 9.0 My Account Info>Company Profile>Category Code ....................................................... 18 10.0 My Account Info>Company Profile>Supporting Document ......................................... 19 11.0 My Account Info>Company Profile>Configuration ....................................................... 20 12.0 Market Place>Manage Marketplace ................................................................................ 21 13.0 E-Catalogue>Post a New Catalogue ............................................................................... 24 14.0 E-Catalogue> Manage Catalogue>Price Maintenance ................................................. 27 15.0 E-Catalogue> Manage Catalogue> Catalogue Express................................................. 29 16.0 Procurement Statistics> Procurement Statistics ......................................................... 30 DIRECT PURCHASE ...................................................................................................................... 31 17.0 Introduction........................................................................................................................ 32 18.0 Principles of Procurement ............................................................................................... 33 19.0 Customer Service .............................................................................................................. 34 20.0 User Guides ...................................................................................................................... 35 21.0 DIRECT PURCHASE (PRODUCT) PROCESS FLOW ......................................................... 36 22.0: SUPPLIER’S SCREEN ..................................................................................................... 37 22.1 Process: Purchase Inquiry Acknowledgement .............................................................. 38 22.2 Process: Purchase Order Acknowledgement .................................................. 42 22.3 Process: Delivery Order Creation ...................................................................... 45 22.4 Process: Invoice Creation ........................................................................................ 49 2 1.0 Registration Step 1: 1. Click on FREE link to register as a new supplier or buyer. 3 Step 2: 1. The registration screen will be displayed as above once the user clicks on the link. 2. Select the type of user either Buyer or Supplier. 3. Fill in the required details Example: Name: MrMohd Haziq Company Name: Qizlaf Resources Sdn Bhd Country: MALAYSIA Industry: Computer & Information Technology 4. Once done, click on Next button to proceed to the next step. 5. Click on Reset button to clear the entered data. 4 6. The above screen will be displayed once the user clicks on Next button in the previous screen. 7. Fill in the required details. Example: Member Login Information User ID: qizlaf Password: ******** Password (Confirmation): ******** General Company Information Company Name: Qizlaf Resources Sdn Bhd Business Type Distributor/Wholesaler No. of Employees: 11-50 people Annual Sales Volume: 100k – 500k Address: No45 Jalan Enggang, Lorong Kiri Setiawangsa Zip/Postal Code: 54100 City: Kuala Lumpur State/Province: Wilayah Persekutuan (K.L) Website http://www.qizlaf.com.my Business Contact Information Name: Mohd Haziq Ahmad Job Title: Administrator Telephone: 0320991234 Fax: 0320991235 Mobile: 01922222243 Email: haziq@gmail.com 5 8. After all information is completed, click on Signup button 9. The above screen will be displayed once the user clicks on Signup button. 10. Once successful, the User ID, password and activation code will be sent to the registered email. Step 3: 1. Log on to registered email to activate the membership account. 2. The system will display the user ID and password as previously registered. 3. Then, click on the link in order to activate the account. 4. The above message will be displayed once the user clicks on the activated link. 6 2.0 Supplier Module 1. Logon to Sennego.com with the registered login name and password. Example: Login Name : qizlaf Password : ******** 2. Click on Login button. 7 1.Manage and save all of incoming/outgoi ng message from/to trade partners. 2.The list of functions that available for user to add, edit and delete. 1. The above screen will be displayed once the user log on to the system. Inbox Manage and save all of incoming inquiries from the trade partners. User Profile Collection of personal data associated to a specific user. It can be used to store the description of the characteristics of person. Company Profile Collection of company data that will includes firm's information, number and profile of its staff/board, financial, management structure, etc. Virtual Credit Virtual credit are temporary credit issues by certain banks which can be used over a small period of time to do only buying without using your own Real Credit. Market Place The commercial place/activity where goods and services are bought and sold. E-catalogue E- catalogue is a method to create an online catalogue in order to replace a manual catalogue such as brochure, pamphlet, etc. 8 Trade Leads A selling lead is an online invitation to buyers to send a quotation for the product / service and a buying lead is an invitation to suppliers to send a quotation for the product / service. Procurement Statistic The procurement statistic shows the list of transaction which is done between the supplier/buyer and organization. 9 3.0 Action Bulletin > Inbox 1. Click on Action Bulletin at the left side of panel. 2. Then, click on sub menu Inbox to view any pending action that needs to be done by supplier. 3. The pending action will be displayed as shown above. 4. Click on any pending action under Action Required to perform the task. 10 4.0 My Account Info>User Profile 1. 2. 3. 4. 5. Click on My Account Info. Then click on sub menu User Profile. The previous registered user is shown as above screen. Click on Add User button to add a new user. If the user wants to edit/update the information, select the user by ticking on the check box and then click on Edit User button. 11 5.0 My Account>User Profile>Add User 1. The above screen will be displayed once the user clicks on Add User button. 2. Fill in the required details. Example: Login Info User ID: rosnah Password: ******** Market Place : B2B Market Place User Info Full Name: Rosnah Mat Aris Designation: Sales Executive Email: rosnah@gmail.com Mobile 0192323123 3. Once done, click on Add button in order to confirm the details. 4. Click on Cancel button to cancel the addition. 12 5. The added data will be displayed as above screen. 6.0 My Account>User Profile>Edit User 1. The above screen will be displayed once the user clicks on Edit User button. 2. The user may update any information and then click on Edit button to save the details. 3. Click on Cancel button to cancel the editing. 13 7.0 My Account Info>Company Profile>Company Information 1. Click on My Account Info. 2. Then, click on sub menu Company Profile. 14 3. For those suppliers that registered with MOF, the company profile will be automatically displayed in the above screen. In this case, they can edit/update the details. But, non MOF supplier has to fill up the company profile details. Non MOF Supplier 4. 5. 6. 7. Fill in the required details. Click on Add button to add PKK Certificate Info/CIDB Certificate Info. Once done, click on Save button in order to confirm the details. Click on Reset button if the user wants to clear the entered data. 15 8.0 My Account Info>Company Profile>Financial 1. Click on Financial tab. The above screen will be displayed. 2. Click on Add button in order to add the financial information. 3. If the user wants to update the added data, select the bank name by ticking on the check box, then click on Edit button. 4. If the user wants to remove the added data, select the bank name by ticking on the check box, then click on Delete button. 16 1. 2. 3. 4. 5. 6. The above screen will be displayed once the user clicks on Add button. Fill in the required details. Once done click on Create button. The added information will be displayed in the table accordingly. Click on Reset button to clear the entered data. Click on Back button to return to the previously visited page. 17 9.0 My Account Info>Company Profile>Category Code 1. Click on Category Code tab in order to add in the category code that related with the company business. The above screen will be displayed. 2. The user may enter the category code manually if they know the exact category code. Example: 010101 3. Otherwise, select the category code by using drop down menu starting from Main Category -01 BAHAN BACAAN DAN ALATULIS, then followed by Sub Category-0102 ALATULIS and Sub Category Division-010201-ALATULIS (TIDAK TERMASUK BORANG DAN KERTAS KOMPUTER). 4. Enter the Business Type Example: Stationary 5. Once the information is completed, click on Create button. 6. The added data is shown in the table accordingly. The user may repeat the same steps if they want to add multiple category codes. 7. Click on Clear button to reset the entered data. 8. Click on Cancel button to cancel the creation. 18 10.0 My Account Info>Company Profile>Supporting Document 1. Click on Supporting Document tab to upload the required documents (if any). Then the above screen will be displayed. 2. If there is any file to be uploaded as required by the organization, click on Browse button to locate the file. 3. Once done, click on Add button. 4. The uploaded document will be displayed in the table accordingly. 5. By then, tick the check box either the listed document will be in a Softcopy or Hardcopy. 6. If the user wants to update the added document, select the document by ticking on the check box and then click on Edit button. 7. If the user wants to remove the added document, select the document by ticking on the check box and then click on Delete button. 19 11.0 My Account Info>Company Profile>Configuration 1. Click on Configuration tab to upload the company logo and fill up the additional information. 2. If there is any image to be uploaded for company logo, click on Browse button to locate the image. Note: Please follow the specification 3. Then, fill in the details such as Additional Info, First Text and Second Text (if any). 4. Next, click on Update button in order to update the information. 5. The logo and information will be displayed at the top of the screen. 20 12.0 Market Place>Manage Marketplace 1. Click on Market Place. 2. Then, click on sub menu Manage Market Place. The list of marketplace will be displayed as above. 3. Click on Add button to subscribe a new marketplace. 4. If the user wants to edit the added market place, select the market place by ticking on the check box and then click on Edit button. 21 1. The above screen will be displayed once the user clicks on Add button. 2. Select the interested market place from Market Place drop down menu. Example: B2B Market Place 3. If the user selects B2B as a market place, the information such as Market Place ID, Terms & Condition, Additional Info and Disclaimer will be automatically displayed. The details are depends on each selected market place. 4. If there is any file (s) to be uploaded, click on Browse button to locate the file. 5. Then, click on Upload button once the file is selected and it will be shown in the ‘uploaded document’ area. 6. Next, tick the check box beside this statement: Saya mengaku bahawa memahami segala Terma & Syarat yang telah ditetapkan oleh organisasi. Dan juga saya bertanggungjawab keatas maklumat yang disertakan.’ 22 7. Once done, click on Submit button to confirm the submission to the selected market place. 8. Click on Cancel button to cancel the market place subscription. 9. The added market place is shown in the table accordingly. 10. The status shows as ‘Pending’ since it needs approval from the organization. 11. Once the organization approves the application, the status will change to ‘Approved’. Same goes if the organization rejects the application, the status will change to ‘Rejected’ 23 13.0 E-Catalogue>Post a New Catalogue 1. Click on E-Catalogue. 24 2. Then, click on sub menu Post a New Catalogue. 3. Fill in the required details. The red asterisk is a mandatory field, whereby the user needs to fill in. E-Catalogue Information *Type: Product If there is any image (s) to be uploaded, click on Browse button to locate the image. *Product/Service Name: Kertas A4 Catalogue ID (automatically generated) *Model : IK Yellow *MOF Category Code: 010100 BAHAN BACAAN *Category: Books and Stationery *Sub Category: Books *Keyword: A4, paper, IK Yellow, kertas A4, A4 Paper *Description: IK Yellow Malfunction Business If there is any document (s) to be uploaded, click on Browse button to locate the file. Additional Information SKU: 20 *Measurement Unit: ream Material: Paper Size: Long 210 mm Width 297 mm Height Weight 80 gms Packaging: Long 210 mm Width 297 mm Height Weight 80 gms Minimum Order: 1carton Delivery Term (days): 3 Payment Term (days): 7 Guarantee Period: 7 4. Once done, click on Save & Proceed button in order to proceed with the next step. 5. Click on Reset button to clear the entered data. 25 6. Fill in the required details. The red asterisk is a mandatory field, whereby the user needs to fill in. Example: Price *Price (RM): 10.80 Offer Price (RM): 10.40 Start Date: 22/12/09 End Date : 31/12/09 Price by Zone: North 11.00 (tick the check box) *Status Aktif 7. Once done, click on Save button to save the details. 8. Click on Reset button to clear the entered data. 26 14.0 E-Catalogue> Manage Catalogue>Price Maintenance 1. The created catalogue is shown as above screen. 2. In this case, the user can directly manage the catalogue by clicking on the Price Maintenance or Catalogue Express tab. OR 3. Otherwise, click on E-Catalogue 4. Then, click on sub menu Manage Catalogue. It allows the user to manage the existing catalogue. 5. The e-catalogue statistic shows the number of created catalogue, waiting list of approval, approved and rejected catalogue. 6. Click on Add button to add a new catalogue. The same process will take place as in page 25. 7. If the user wants to edit the catalogue information, select the catalogue by ticking on the check box and then click on Edit button. 8. If the user wants to remove the created catalogue, select the catalogue by ticking on the check box and then click on Delete button. 9. Each created catalogue needs approval. Therefore once the user creates the catalogue, the status will change to ‘Pending’. By then, once the organization approves the catalogue; it will change to ‘Approved’. Same goes to catalogue rejection. 10. Click on Price Maintenance tab to start the maintenance. 27 1. The above screen will be displayed once the user clicks on the Price Maintenance tab. 2. Select the Category Code from the drop down menu. Example : 010201 3. Select the Category from the drop down menu. Example : Product 4. Select the Product/Service Name from the drop down menu. Example : A4 5. The selected information will be displayed as above screen. 6. Select the market place by ticking on the check box. Example : B2B Marketplace 7. Key in the promotion price/unit (RM) Example : 18.00 8. Select the start and end date. Example : Start 03/12/2009 End 31/12/2009 9. Select the status. 28 Example : Active 10. Once done, click on Save button to save the edited information. 15.0 E-Catalogue> Manage Catalogue> Catalogue Express 1. Click on Catalogue Express tab to let the user upload the catalogue in a simple way and faster. The user can upload multiple catalogues in one time by entering the details in .xls format. Please see the sample as below. (a) Jenis: Product Nama Katalog: Kertas A4 Model: IK Yellow Kod Bidang: 010201 Keyword : A4, paper, IK Yellow, kertas A4, A4 Paper Description: IK Yellow Malfunction Business Unit Ukuran: ream Kuantiti min: 20 Terma Penghantaran: 3 Terma Pembayaran: 7 Tempoh Jaminan: 7 Harga/Unit :10.80 2. If there are more catalogues to be uploaded, repeat the same steps (1a), whereby the user needs to fill in multiple items in one document. 3. Somehow, the user needs to download the document first by clicking on cat_express.xls file. Once done, enter the details in .xls format before upload it back to the system by clicking on Browse button to locate the file. 4. Once confirm, click on Upload button to add in the file. 5. The upload status will be displayed at Upload Status field. 29 6. Click on Back button to return to the previous screen. 16.0 Procurement Statistics> Procurement Statistics 1. Click on Procurement Statistics. 2. Then, click on sub menu Procurement Statistics. 3. The procurement statistic can be viewed by yearly or market place. The displayed information depends on the supplier selection. 4. The procurement type shows the list of procurement that has being/been done through out the year or by market place. 5. The current procurement shows the number of pending transaction. Click on the number link to display the details. 6. The procurement record shows the number of successful transaction. Click on the number link to display the details. 30 DIRECT PURCHASE 31 17.0 Introduction An electronic procurement system (EPS) is able to streamline procurement activities and improves the quality of service. It converts traditional manual procurement processes machinery to electronic procurement via the Internet. The system allows buyer to browse supplier's product catalogue which is converted into the form of an electronic catalogue or eCatalogue, to be viewed from any desktop with a web browser. Suppliers can receive, manage and process purchase orders and receives payment through the Internet. The generic process of the electronic procurement system (for supplier) includes: Purchase Inquiry Acknowledgement Purchase Order Acknowledgement Delivery Order Creation Invoice Creation 32 18.0 Principles of Procurement The principles of procurement are as follows: a) Common Accountability Procurement supposedly reflects the accountability that is trusted to the Agencies. b) Transparency All policies, rules, procedures and procurement processes should be clearly made known and understood by the public. c) Open Competition Procurement processes must offer opportunities to all eligible participants that are qualified to compete. d) True and Fair Each procurement is invited and processed truthfully and fairly conforming to the corresponding fundamentals and regulations. e) Best Interest Value Procurement management should provide justification returns based on each ringgit spent. 33 19.0 Customer Service Customer service that comprises of trained and responsible personnel, in order to assist users in handling enquiries and doubts regarding EPS. For the purpose of assisting the users, please prepare the corresponding information and sent to us: Supplier site – subscribe to which market place, your name, your company and MOF/ROC/ROB/ROS no. Error message that appeared on your computer screens. Explanation regards to the corresponding problem. Action taken before and after the problem occurred. Your contact number (i.e. office telephone number, mobile number, email or fax number). Current customer service number and address : Telephone : +603 7787 9700 Facsimile : +603 7985 7800 Email : support@casb.com.my Website Commerce Access Sdn Bhd : http:// www.casb.com.my Address : Commerce Access Sdn Bhd, 2nd Floor, Wisma Amtek 15 Jalan Tandang, 46050 Petaling Jaya, Selangor Darul Ehsan. 34 20.0 User Guides Below are the lists of common buttons being used within the Electronic Procurement System (EPS) along with their functions: No. Button Function Allows the user to login into the 1 Login Electronic Procurement System to start with the procurement process. Displays 2 3 Action Bulletin BBetinBulletin Accept the transactions and actions to be taken by the users. Allows the user to accept the received document. Allows the user to store inserted 4 5 Reject Acknowledge details. Allows the user to acknowledge the received document. Allows the user to submit a 6 Submit document for the next user further actions. 7 Clear Allows the user to clear the inserted information. Allows the user to return to the 8 Back previously visited page. Allows the user to print the 9 Print documents. 35 Allows the user to go to the 10 desired page instantly. 21.0 DIRECT PURCHASE (PRODUCT) PROCESS FLOW 36 22.0: SUPPLIER’S SCREEN Page 37 of 53 22.1 Process: Purchase Inquiry Acknowledgement Step 1: Description: a. Type the following URL: URL: http://www.sennego.com b. Key in the login name and password as shown below: Login Name: abu Password: ******** b. Click on Login button. * Attention: Please take note of upper and lower case on the Login Name and Password Page 38 of 53 Step 2: Description: a. Click on Action Bulletin. b. Then, click on sub menu Inbox. Step 3: Description: a. Click on Action Required Link – Pengesahan PI. Page 39 of 53 Step 4: Description: a. Enter remarks. Example: Accepted b. Enter password: ******** c. Click on Terima button to acknowledge the Purchase Inquiry. Note: Note: 1. The ‘PI Response Due Date and Time’ is the end date and time for supplier to reply the Purchase Inquiry. 2. Once the system reaches the PI Response Due Date and Time, the status ‘Purchase Inquiry Acknowledgement’ will be automatically remove from the supplier’s action bulletin. 3. If the supplier does not perform the task within the period, the status ‘The Purchase Inquiry has been expired ‘ will be displayed in the Action Bulletin. 4. The ‘Discounted Price’ is a new price after discount. It is an optional. The supplier is able to enter the revised price e.g Price (RM): 8.20 ; Discounted Price : 8.00 Page 40 of 53 Step 5: Description: a. The acknowledgement message is successfully generated. b. The details of Purchase Inquiry can be printed out for future reference by clicking on Cetak button. Page 41 of 53 22.2 Process: Purchase Order Acknowledgement Step 1: Description: a. Key in the login name and password as shown below: Login Name: abu Password: ******** b. Click on Login button. * Attention: Please take note of upper and lower case on the Login Name and Password Page 42 of 53 Step 2: Description: a. Click on Action Bulletin. b. Then, click on sub menu Inbox. Step 3: Description: a. Click on Action Required Link – Purchase Inquiry Acknowledgement Page 43 of 53 Step 4: Description: a. View the Purchase Order information. b. Then, enter the password and click on Accept button. Step 5: Description: a. The acknowledgement message is successfully generated. b. Click on Action Bulletin button to continue with the fulfilment process. Page 44 of 53 22.3 Process: Delivery Order Creation Step 1: Description: a. Key in the login name and password as shown below: Login Name: abu Password: ******** b. Click on Login button. * Attention: Please take note of upper and lower case on the Login Name and Password Page 45 of 53 Step 2: Description: c. Click on Action Bulletin. d. Then, click on sub menu Inbox. Step 3: Description: a. Click on Action Required Link – Delivery Order Creation Page 46 of 53 Step 4: Description: a. Enter the Delivery Order No. Example: DO-0001 b. Enter the Sales Representative Name. Example: Suhaimi c. Enter Delivery Quantity. Example: 100 d. Tick ( ) at the following statement: ‘I hereby certify that the goods delivered met the specification and quality standard as specified in the Purchase Order.’ e. Enter Remarks. Example: Goods have been delivered f. Click on Submit button. Page 47 of 53 Step 5: Description: a. The acknowledgment message is successfully generated. b. The Delivery Order details can be printed out for future reference by clicking on Print button. Page 48 of 53 22.4 Process: Invoice Creation Step 1: Description: a. Key in the login name and password as shown below: Login Name: abu Password: ******** b. Click on Login button. * Attention: Please take note of upper and lower case on the Login Name and Password Page 49 of 53 Step 2: Description: a. Click on Action Bulletin. b. Then, click on sub menu Inbox. Step 3: Description: a. Click on Action Required Link – Invoice Creation. Page 50 of 53 Step 4: Description: a. Enter the Sales Representative Name. Example: Suhaimi b. Enter the Invoice No. Example: Invoice No.: INV-0001 c. Select the Bank. The information will be automatically displayed a once the user select the bank name. i. Select Bank. Example: Bank Muamalat ii. Bank Code. Example: 78786 iii. Bank Name. Example: Bank Muamalat iv. Account No. Example: 123456789122 v. Bank Address.Example: MENARA BUMIPUTERA, 21, JALAN MELAKA, 50100, KUALA LUMPUR d. Click on Submit button. Page 51 of 53 Step 5: Description: a. The invoice is successfully submitted. b. The invoice can be printed out for future reference by clicking on Print button. Page 52 of 53 Page 53 of 53
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