Best Places to Work IN CONNECTICUT 2013 SEE WHY THESE CompaniES RoCk! American Eagle Federal Credit Union • Bearingstar Insurance • Bingham McCutchen LLP • Burns & McDonnell CIL• Citrin Cooperman and Company, LLP • COCC • Consigli Construction Co., Inc. • Digitas Edward Jones • Fiduciary Investment Advisors • Hinckley, Allen & Snyder LLP • ICON International, Inc. Keiler • Kforce Inc. • Mountainside Treatment Center • OFI • Primacy (Formerly Acsys Interactive) Prometheus Research LLC • Pullman & Comley, LLC • QUALIDIGM • Quinnipiac University Resources Global Professionals • Stew Leonard’s • Tauck, Inc. • The Litchfield Insurance Group, Inc. Travel Insured International • Turnpike Motors AutoBody • VLink Inc. • Z-Medica LLC PRESENTED By: IN ASSOCIATION wITH: PRESENTING SPONSOR: EVENT SPONSOR: SPECIAL PULL-OUT SECTion! BPTw-1 To BPTw-20 Founded on education. Fostered by community. Quinnipiac University has been selected as one of the Best Places to Work in CT for 2013. Arts & Sciences • Business • Communications • Engineering • Health Sciences • Nursing • Education • Law • Medicine* 1-800-462-1944 | Hamden & North Haven, Connecticut * Welcoming its inaugural class in 2013. Fast, Local Business Loan Decisions Fan-banking-tastic! •BusinessLoans&LinesofCredit •TotallyFREEBusinessChecking •FREEe-Services •MerchantLending •MerchantServices •Retirement&FinancialPlanning Make the Switch at BankingAwesome.com 860.513.5000 BPTW-2 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Introduction Best Places To Work In CT 2013 These companies know how to rock n’ roll W elcome to the 2013 edition of Best Places to Work in Connecticut. The companies highlighted in this special section represent some of the best and brightest across the state. Of course, they are successful at their core business, but they often go well beyond the bottom line in order to create unique work environments thats are welcoming to their employees and their families. The description of the rigorous selection process below details the selection system which measures a wide array of company-sponsored benefits and takes the pulse of employees with an in-depth and detailed survey. The featured companies represent nearly every industry, including healthcare, information technology, medicine, law, advertising, finance, automotive, construction, manufacturing, and staffing. In addition to working hard, the companies profiled on these pages also show that there is a time for celebration, relaxation, reflection, community service and healthy competition. Congratulations to all of the 2013 Best Places to Work in Connecticut honorees. We hope you enjoy this eighth iteration of the Best Places to Work in Connecticut section. Watch our website — www.HartfordBusiness.com — for details on how to participate. We look forward to seeing you in this section next year! Ranked #1 Large Company Category page 4 Ranked #1 Small /Medium Company Category page 5 The List: Large Company Category page 16 The List: Small / Medium Company Category page 17 – John A. Lahtinen Special Project Editor How the ranking process works: Now in its eighth year, the Best Places to Work in Connecticut program was created by the Hartford Business Journal and Best Companies Group to identify and recognize best places to work in the state of Connecticut. The program is managed by Best Companies Group, a third-party research firm that manages similar “Best” programs all over the United States and in Canada. The Best Places to Work in Connecticut program was open to all publicly or privately held organizations, either for-profit or not-for-profit. To be eligible for consideration, companies must have had a total of 15 or more employees working in the state of Connecticut. Companies with headquarters in another state, but with 15 or more employees working in Connecticut, were also eligible. Participation in this program required organizations to go through a workplace assessment process, which included surveying their employees, as well as taking an inventory of the company benefits, policies and offerings. The information was processed and analyzed by Best Companies Group and then used to determine the Best Places to Work in Connecticut. All participating companies went through a two-part workplace assessment process. Part one of the assessment (worth 25 percent of the evaluation) consisted of a employer benefits and policies questionnaire about benefits, www.HartfordBusiness.com policies, practices and other general information. Part two of the assessment (75 percent of the evaluation) consisted of a 72-question, confidential employee engagement and satisfaction survey. This comprehensive, two-part assessment allowed the workplace experts at Best Companies Group to perform an in-depth analysis of each company’s strengths and weaknesses and ultimately determine which companies deserved to make the list. Susan Springer, Best Companies Group Director of Workplace Assessments, managed the overall analysis process. Companies also received the in-depth employee feedback report, which showed the percent of positive responses for each of the 72 questions, along with the percent of positive responses within seven demographic categories (gender, age, ethnicity, duration of employment, full- or part-time status, job role and department). Companies also received state benchmarking reports in which they could compare themselves against list-making companies and all participating companies. More information about Best Companies Group is available at www.BestCompaniesGroup.com. Information on the Best Places to Work in Connecticut program can be found at www.bestplacestoworkinct.com. This special edition produced by: Hartford Business Journal (ISSN 1083-5245) is published weekly, 53 x per year including three special issues — one in September, one in November and one in December — by New England Business Media LLC, 15 Lewis Street, Suite 200, Hartford CT 06103. Periodicals postage paid at Hartford, CT. Tel: (860) 236-9998 • Fax (860) 570-2493 Copyright 2013. All rights reserved. Postmaster: P lease send address changes to: Hartford Business Journal P.O. Box 15088, Portland, ME 04112 www.copyright.com March 25, 2013 • Hartford Business Journal BPTW-3 Best Places To Work In CT 2013 Ranked #1 Large Company Category Consigli enjoys long history of market success By John A. Lahtinen Special to the Hartford Business Journal S ince its founding in 1905 as a masonry contractor, family-owned Consigli Construction has become a leading construction manager and general contractor with clients and offices across New England and New York. Michael Walker has been a project executive at Consigli for 14 years, the past four as Connecticut area manager in the company’s Hartford office. Walker says there’s no such thing as a “typical” day at the office. On any day of the week, he can find himself at the office working on budgets, proposals, approving contracts and creating estimates, or be out of the office at client meetings or at job sites. For Walker, working with the diversity of people he comes into contact with everyday — employees, clients, architects and subcontractors at all levels of experience and of all ages — is the most interesting aspect of his job. “I may be working with someone young enough to be one of my children or a seasoned contemporary,” Walker says. “I enjoy helping others to build or restore buildings and although I am not the one who’s actually doing the construction, I enjoy being involved in the process which results in an end product that will stand the test of time.” According to Walker, the company’s mission – “Consigli will be the most desired contractor to work with and for” – not only defines the commitment to providing worldclass treatment for the company’s employees and clients, it also underscores Consigli’s focus on building a culture based on accountability and creating fans both within and outside of the company. “We are a hard-working group of individuals who possess different talents, and while we are competitive, we’re also conscious of the fact that we’re a part of a team,” Walker says. “Our management style does expect our employees to go above and beyond at work, but we realize that maintaining balance is critical to success and encourage and support employees’ focus on their personal lives, including family, health and fitness, and giving back to the community.” Consigli, headquartered in Milford, Mass., with offices in Hartford, Williamstown, Mass., and Portland, Maine, has more than 650 employees with 20 in the Hartford office. The company generated nearly $650 million in global revenue in 2012. The company takes an active role in engaging its staff and keeping them energized about their work. Consigli holds an annual off-site retreat for all employees to discuss measurements and metrics from the previous year. Employees are asked to provide feedback on what BPTW-4 Hartford Business Journal • March 25, 2013 Above: Members of the Consigli team reviewing some blueprints. Left: Members of the Consigli team enjoy a Peer Group Outing at Catamount Aerial Park last fall. Below: Enjoying some down time at a local restaurant. could be done differently to better serve clients. Awards are given to honor employee achievements and the projects that represent the very best of what Consigli has built during the year. In addition, the company frequently posts intranet articles that highlight employee promotions, performance, achievements, life events and new hires. The Hartford office holds “Cocktails with Consigli,” seasonal networking events for employees, clients, architects and engineers. The events serve to continue developing relationships within the organization and with the company’s business partners. “Our commitment to staff is long-term,” Walker says. “We offer extensive in-house training, mentoring and an inclusive, teamoriented environment. The people at Consigli care passionately about the quality of the work that is done; meeting and exceeding client expectations; and they are genuinely there for each other.” Melissa Roy, who manages Consigli’s business development efforts in Connecticut and Western Massachusetts, certainly echoes those sentiments. “Every time you walk through the door to one of our offices, you can feel the passion for building in the air – building structures, building relationships, building careers, building a legacy,” Roy said. “The spirit of teamwork, the universal commitment to quality work, the ingenuity, and integrity that permeates each and every jobsite and in each of our offices makes going to work exciting.” As a manager, Walker must of course deal with any problems that arise, but he says when things are going well, it is rewarding to see Consigli’s work result in buildings that last and create a legacy. “We restore and bring back to life historic places for generations to come and create new spaces where people live and work,” he said. “It’s very satisfying to be part of a team that makes such an imprint on our society. And it’s great to be working with people who feel the same way.” ● ▶▶ ‘The people at Consigli care passionately about the quality of the work that is done.’ – Michael Walker, Connecticut area manager, Consigli www.HartfordBusiness.com Best Places To Work In CT 2013 Ranked #1 Small/Medium Company Category Qualidigm dedicated to clients, employees By Karen Sackowitz Special to the Hartford Business Journal T ake a look at the calendar of events on the Qualidigm website and you will get an idea of just how active a company can be when it believes in the message it’s promoting. Focused on a mission to advance the safety and cost-effectiveness of health care for companies and organizations, this Rocky Hill-based research and consulting firm provides education and resources for provider network members in the public and private sector, offering services in data analysis, health information technology, patient safety, quality improvement, and utilization review. The company services clients throughout the country and has seen corporate growth at a time some might consider economically unlikely. “When I first came here, I was impressed that there were such opportunities for growth at a time when most companies were cutting corners or downsizing,” says Nickie Fazzi, who joined the staff in January 2012 as the company’s event planner. “We just built up the communications team in the last year.” In her position, Fazzi handles logistics and marketing for all Qualidigm events, which include educational forums, webinars, and other outreach efforts. Many of the programs are designed to help medical practitioners wade through the intricacies of Medicare and Medicaid. Fazzi says her ability to interact directly with forum attendees gives her a unique perspective on the impact her company can have and strengthens her belief in Qualidigm as a tremendous place to work. “I like providing people with the information they are so eager to obtain, and to see how much they are looking forward to taking it back with them to share at work or with their patients,” she says. “Time and time again I hear people comment on how beneficial our program is. They tell me how much they love it, and that they can’t wait for the next one.” Satisfaction in the work they are doing is a big motivator for Qualidigm employees, who look out for each other and put forth their best efforts regardless of job title or status. “It’s a great culture here. The CEO is very approachable, it’s very open door, and nothing is tier-based,” Fazzi says. “There is always work to be done, which makes it challenging, but it’s also rewarding. We have a lot of fun.” Qualidigm also makes an effort to stay actively involved in community work. Recent initiatives have included the collection of suits for military veterans reentering the workforce and “adopting” area families at Christmas time by providing all of their gifts. The company also sponsors a variety of campaigns and events in an effort to further promote good health, such as the Go Red for www.HartfordBusiness.com (Above) Qualidigm’s “Team Treasured Chests” participated in the American Cancer Society Making Strides Against Breast Cancer walk. (Below right) Qualidigm executives flaunt their food serving skills to show their appreciation to employees at the company’s annual employee appreciation day. (Below left) Qualidigm’s “Fall Fiesta” featured a catered lunch from Moe’s Southwest Grill. Women event in February, for which it produced a video series for hospitals focused on cardiac issues. Employees also jump into cause-related events with both feet – often literally. A Qualidigm team participating in the Hartford Making Strides Against Breast Cancer Walk last October raised $1000 for the American Cancer Society. According to Fazzi, Qualidigm staffers demonstrate an enthusiasm in and out of the office that is not often found in a business setting. “Even though we have 50 employees, it’s a family environment,” she says. “The atmosphere and camaraderie is phenomenal.” In addition to creating a positive work environment, Fazzi says that collective dedication is what makes the company’s business model successful as well. “Everyone wants to be here; everyone wants to do good work,” she says. “If something comes up that requires extra hours, no one bats an eye. We all want to keep the mission going.” ● ▶▶ ‘Everyone wants to be here; everyone wants to do good work.’ – Nickie Fazzi, event planner, Qualidigm March 25, 2013 • Hartford Business Journal BPTW-5 Best Places To Work In CT 2013 Ranked #2 Large Company Category Support, flexibility keys to RGP success By Karen Sackowitz Special to the Hartford Business Journal W hen a consultant position opens at Resources Global Professionals, there is no shortage of candidates knocking at the door. “We usually get about a hundred resumes, interview 10 people, and hire one or two,” says Mark Mangino, managing director of the firm’s Stamford office. “There is a vetting process to find the right people; those who understand our culture and our business model.” Work flexibility, professional development, and long standing client relationships are just some of the benefits afforded an RGP consultant. The flipside, of course, is that they only get paid when they work, and as such are accountable for their own success. It’s a trade off that Mangino says works well. “We are not commission based, but we are very, very entrepreneurial,” he says. “If you prove yourself, we will work with whatever makes you more productive, because in the end that makes everyone more successful.” RGP helps companies grow by sharing expertise in the areas of finance and accounting, information management, internal audit, legal and supply chain. With offices around the world, they serve clients in 66 countries. In Connecticut, 85 consultants, managers, and support personnel operate out of offices Insurance solutions that fit your budget and benefit your employees For over 18 years, we have provided innovative responses to our clients. Our highly trained benefit consultants are experts in creative solutions. With our seasoned client support teams and proprietary Signature Services, we create customized solutions tailored to your company. in Stamford and Hartford. Consultants, seasoned professionals who are often brought in as referrals from other consultants, have the ability to accept or decline suggested projects. “We offer ‘work choice’,” Mangino says. “Nothing is dictated. They can turn down projects for their own reasons and not have it held against them.” When a consultant does move forward on a project, they can rest assured that the next one is already in the works, thanks to the dedication of the office staff. “They have an entire team working behind them, going after new business,” says Marcia Formica, senior director of client services for the company’s Hartford office. “We will deploy the whole team to keep consultants where they want to be.” Those efforts can sometimes be enlisted for personal reasons, Mangino adds, thanks to the close-knit atmosphere of the Stamford office. “If we see a consultant rolling off a project, and we know he or she has two kids in college, we’ll spend the time to make sure we get clients for them.” The personal attention found at RGP is seen in times of need as well. In the days following Hurricane Sandy, the company chose to compensate consultants whose pending projects were unable to reach completion. They also donated office space to clients and consultant teams who lost theirs in the Members of the Resources Global Professionals team showing off some book donations at a 2012 teambuilding event. storm, and pooled funds to help those personally impacted at home. In terms of professional development, RGP offers a robust in-house academy for continuing education, in which courses offered are most often dictated by consultant and client needs. “If there is a demand for a certain skill set, we will do the research and add it to the academy, which operates at zero cost to the employee,” Mangino says. “I have never seen anything like it,” adds Formica. “They can quickly structure training curriculum for clients, client service teams, and consultants. The academy has mobilized in amazing ways.” RGP exemplifies the notion that employees who are given the freedom and flexibility to create their own work flow, the opportunity to learn and expand, and the support of an equally dedicated business staff will bring success to the bottom line... and enjoy doing it. “Before RGP, I was with a company where I got to work at 7 a.m. and was out at work functions at least three nights a week,” Mangino says. “Here, we understand that people have lives, and that there are more important things in life than being slaves to work.” ● We are the insurance benefit specialists • Group Health • Dental • Life • Short & Long Term Disability • Vision • VoluntaryBenefits • Long Term Care • Health Reimbursement Arrangements • Health Savings Accounts • Flexible Spending • Retirement Plans Let us design a customized strategy to fit your company’s objectives. Our approach makes the difference! (860) 351-0100 www.myhcg.com Put us to work for you. We’re good for your company! BPTW-6 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Best Places To Work In CT 2013 Ranked #2 Small/Medium Company Category VLink stresses work-life balance By Kathryn M. Roy Special to the Hartford Business Journal V Link, a provider of IT consulting and systems integration services, is faced with an ongoing challenge: with dozens of employees and independent contractors spread all over the country, how does the South Windsor-based company create a positive work environment and bring employees together? With just 17 employees based in South Windsor and the remainder of the 100-plus employees in other locations, VLink makes it a priority to value employees and their contributions through recognition, benefits and special perks. The company has three different business lines, plus a contingency search division for IT. Michael Mueller, senior vice president of sales and operations, said VLink plans to open up an office in Boston in 2013, where VLink has done work virtually, and possibly expand into New York City and/or Washington D.C. in the fourth quarter of 2013 or the first quarter of 2014. “Many of the folks that we hire are through referral from others that work for us, which is probably the best compliment we can get from our internal employees,” he said. “The reason people come and stay is really the way we engage and treat our employee population. It’s challenging to do that because we’re all over the country.” Mueller said in order to keep far-flung employees interested and engaged VLink has instituted several initiatives to keep employee communication consistent. Such initiatives include regular employee surveys, gift cards for birthdays and training programs. “Right now I’m looking into enhancing our programs to a new online training program,” Mueller said. “I need to not only think locally, but nationally, and how I’m going to engage those folks.” Mueller said flexible work schedules serve to keep employee motivation high. “I think most people here work from home one day a week,” he said. “It breaks up the monotony. Work-life balance is really important here, and we don’t just talk about it – we really do it.” VLink’s paid time off and sick leave policies are competitive, with three weeks of vacation to start. And while many companies are reducing benefits or raising health care premium costs for employees, VLink has held the line. “This year, we were able to increase some of our health care offerings,” Mueller said. “We’re offering two programs through Anthem Blue Cross/Blue Shield, and the new program offers even more benefits.” Life insurance offerings have also increased and Mueller said it’s all about keeping employees happy. VLink employees getting ready to head off to a company lunch. “We’ve actually increased our benefit coverage,” he said. “Why? We have to retain our employment levels. IT unemployment levels are at less than two percent right now.” Despite the fact that employees are spread throughout the country, VLink makes an effort to bring everyone together regularly. There are quarterly get-togethers to allow people to see each other face-to-face, often when they have only ever spoken to each other by phone. The most recent event, a New Year’s celebration held in January, was attended by about 100 people. “It was an opportunity for us to not only meet each other, but also to meet families, because we invited spouses and we invited children as well,” Mueller said. “It was a complete family get-together, because we really try to treat people as a VLink family.” Ajay Sharma, senior director of delivery services at VLink, said the commitment to work-life balance is a great perk. “I live eight minutes from the office, but if there is snow or the kids’ schools are closed, we don’t have to work in the office,” he said. “If you cannot come in, you just need to stay in touch.” Sharma said he feels valued. “Management is so approachable; they’re so transparent,” Sharma said. “It feels like a family; we call this another family.” Sharma said he and other employees feel supported, and contributions are recognized appropriately. ● We think about taxes all the time – so you don’t have to. You can’t dabble in tax. You have to live it. Tax is a specialty, and it requires a special person. That is why at Federman, Lally & Remis LLC we have a dedicated group of ten tax specialists who do only tax work. It is their calling. Our team tracks new developments, court decisions, and administrative releases. Every day. For us, it is a year-long concentration. Does that make us different? We think it makes us better. Federman, Lally & Remis – Not Your Typical Bean Counters. www.HartfordBusiness.com 231 Farmington Avenue, Farmington, CT 06032 | 860-678-7100 | www.flrcpa.com March 25, 2013 • Hartford Business Journal BPTW-7 Best Places To Work In CT 2013 Ranked #3 Large Company Category Digitas gives back to the community By Kathryn M. Roy Special to the Hartford Business Journal A t digitally-led, integrated brand advertising agency Digitas, they don’t just talk the talk, they walk the walk. Community service is a major part of the work culture at the 40-employee Stamford office, allowing staff to give back while at the same time, giving their all on the job. “Digitas has a long-standing tradition of community service,” said Alexis Bates, a media planner in the Stamford office. “We host an annual community service day, where the office is closed down for the entire day. We try to encourage all employees to leave work for the day and spend the entire day giving back.” Employees have participated in neighborhood beautification programs, volunteered at the Boys & Girls Club and helped out at a local soup kitchen. In an effort to expand upon the company’s annual community service day, Digitas started the “Hearts in Action” program. “Now we have weekly or monthly community service projects,” Bates said. “In the six months since we kicked it off, we’ve done about 10 projects already. Putting our hearts into action isn’t just a day of giving; it’s a way of living.” When employees aren’t out in the community volunteering, they’re working hard to improve the work they produce. The Digitas Mentor Program fosters learning and development, and encourages the sharing of experiences between junior-level and seniorlevel employees. Digitas is committed to professional development and has a learning and development department dedicated to that task. The topics are all-encompassing, working to strengthen software, communication and management skills. Outside of work, Digitas supports employees looking to further their education through undergraduate or graduate school classes by way of a tuition reimbursement program. Employees are also reimbursed for externally-based training, seminar and conference attendance. Paul Dalton, senior vice president of media in the Stamford office, said he has been on the job for 13 months and is well ingrained in the positive culture. “I talked to people about what it was about the company that kept them here so long and each person said it’s truly an amazing culture (focusing on) attracting the best people and retaining the best people,” Dalton said. Dalton said he hit the ground running when he was hired. “I was immediately given a large project to handle,” he said. “When you come into a large Digitas employees participate in a recent Stamford Community Service Day. organization, you have this fear that the work can take over your life. (I was happy with) the time they took to enable me to take on a considerable amount of work and provided me with clear direction as I transitioned into the role, and recognized (my) hard work.” Dalton said employees with a passion for something, such as community service, are supported in their outside interests. “That gives people a sense of balance,” he said. “I’m a big fan of community service because it brings all of the employees out of the office. I think that builds a huge sense of camaraderie within the team.” Digitas also has environmentally friendly initiatives in place, such as the reduced use of disposable cups. The office has provided all employees with Digitas mugs and reusable plastic cups. Dalton said employees enjoy coming to work each day simply because they feel supported and valued. “We have a phenomenal focus on encouraging people to share ideas on a daily basis.” ● They’ve seen iT. They’ve done iT. They’re hungry for more. Leverage the power of experienced workers by visiting workreimagined.org and signing the Work Reimagined pledge. You’ll gain access to talented individuals with years of experience. And you’ll join hundreds of prestigious companies enhancing their recruiting efforts, at no cost, with this important initiative. These companies have pledged to enhance their recruiting efforts, at no cost, with this important initiative. An idea from BPTW-8 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Best Places To Work In CT 2013 Ranked #3 Small/Medium Company Category For Z-Medica, it’s all about saving lives By John A. Lahtinen Special to the Hartford Business Journal Z -Medica – founded in 2002 by Frank Hursey, a veteran of the Apollo Project Breathing Air Team – is a medical device company that develops fast acting, easy to use hemostasis products that stop bleeding wherever it occurs, making it possible to both save lives and improve patient outcomes. The Wallingford company, with 50 employees in Connecticut, manufactures and markets a portfolio of QuikClot hemostasis products for use by healthcare professionals, first responders, law enforcement officers, consumers and the military. In 2007, the company launched its third generation QuikClot product based on Kaolin, a naturally occurring inert mineral that accelerates natural coagulation resulting in more rapid blood clotting, particularly beneficial on the battlefield. In fact, QuikClot Combat Gauze is the only hemostatic dressing recommended by the Committee on Tactical Combat Casualty Care for the Department of Defense and for use by all U.S. military forces as the first line treatment of traumatic bleeding. “Z-Medica is an exciting and growing company, facing many challenges and opportunities,” said David Dean, chief operating and financial officer. “We have a strong and dedicated team that is committed to quality and addressing bleeding needs of all kinds. We produce a product we are all very proud of; Z-Medica products serve many needs but probably none more rewarding than saving lives.” While Dean spends much of his day addressing sales opportunities, evaluating new strategic opportunities, communicating with distributors and suppliers, pursuing production and operating efficiencies, and addressing financial and administrative demands and needs, he gets the most enjoyment hearing the testimonials about the lives Z-Medica helps save. “Our product is the only hemostatic device specifically endorsed by the U.S. military,” Dean said. “This honor is a testimonial in and of itself as to the strong belief in our products’ ability to stop bleeding fast as bleed-outs are the major cause of death for our troops involved in conflict.” While Z-Medica is enjoying success, it is not immune to the global economic challenges many companies face. But, due to the company’s small size and a business strategy that addresses challenges, Dean says Z-Medica is able to adjust quickly to a changing business landscape. “Competition makes our lives challenging, but also exciting and interesting,” Dean said. “We don’t back down from challenges.” Members of Z-Medica’s hard-working manufacturing team. Company social events, both big (holiday parties) and small (hot dog vendor truck visits for lunch on occasion) serve to engage Z-Medica employees and aid in the teambuilding process. “We have found that even the smallest or most incidental event/investment can have huge paybacks in terms of commitment and furthering the environment that shows we care about our employees,” Dean said. Tracy Mingione, manager of marketing events and services, echoes those sentiments. “The people that work at Z-Medica are highly educated, willing to teach, approachable, and most of all eager to succeed,” Mingione said. “Working with these types of people makes for a great way to learn and have continued growth both personally and professionally. Z-Medica is a place where I am certain anyone would enjoy working.” ● Bearingstar Insurance is proud to be one of Hartford Business Journal’s Best Places to Work in Connecticut, for the third year in a row. W W W. B E A R I N G S TA R . C O M www.HartfordBusiness.com March 25, 2013 • Hartford Business Journal BPTW-9 Best Places To Work In CT 2013 Meet the Winners Large Company Category #4 Tauck #6 Citrin Cooperman This Norwalk-based travel agency may be in the hands of a fourth generation of Taucks, but all employees are included in the family. During Hurricane Sandy’s widespread power outages, staffers were offered three hot meals a day for themselves and their own families. Outside of company walls, Tauck holds community involvement days at locations like the Beardsley Zoo, Ellis Island, and Boston’s Old North Church. Tauck vacationers help too, working on preservation-focused projects in places like the Grand Tetons. In the words of one employee, “We are privileged to work here and help people enjoy truly memorable experiences in their lives.” Staff from Citrin Cooperman’s Connecticut office participate in a day of service helping the Feed the Children charity. Employees enjoy some down time at a recent Tauck party. #5 Edward Jones Edward Jones has nearly 60 branches in Connecticut and is always looking to open more with the help of talented hires. The firm is well known for transforming recruits with little to no financial background into successful financial advisors with the opportunity to work up to partnership level. Flexible hours and a choice of local offices — or remote work — allow for work-life balance, while a robust training program matches established advisors with new recruits to offer mentoring and field training. The company’s success is everyone’s success: a good year can yield bonuses three times a year and annual profit sharing. Mark Fagan, managing partner of this New York-based CPA firm’s Norwalk office, says giving employees a voice is priority number one. Open meetings, input solicitation, and transparency across the board encourage communication, while opportunities to take part in planned and spontaneous cause-related activities enhance spirit. Accountant Sally Maybruch, a 28-year employee, has used the company’s mentoring program to elevate her career, while receiving all the support she needed to raise three children as a working mom. One rarity? A paid sabbatical program; use some of the time to write essays on suggestions for the company and projections for your career, and the month is yours. #7 COCC COCC, a provider of industry-leading complete technology services to banks and credit unions, is a mutual company offering a high level of customer service for its shareholders. COCC works to empower clients by giving them a voice in determining their technology future, insisting on open communication, sharing best practices and involvement in COCC’s strategic initiatives. COCC President and CEO Richard A. Leone said the company prides itself on its positive environment. “Being named one of Connecticut’s Best Places to Work demonstrates that we are growing the right way, with all our employees focused as one team to deliver the highest service levels to our customers,” Leone said. “This award crowns the strongest decade in our 45-year history and I couldn’t be more proud.” New Edward Jones financial advisors and their spouses attend their first summer regional meeting – where they are required to sing for all the other attendees. The COCC Customer Service team shows off its team spirit at a recent team-building activity. BPTW-10 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Best Places To Work In CT 2013 Meet the Winners Large Company Category #8 Burns & McDonnell #10 Bearingstar Insurance The Burns & McDonnell New England office, located in Wallingford, is home to more than 170 employees specializes in program management, project controls, information technology, electrical transmission and distribution, design-build, business consulting and nuclear plant construction. Burns & McDonnell Senior Vice President Brett Williams said the company strives to have a positive culture in the office. “For the past four years, we’ve been honored to receive this prestigious recognition as a top place to work in Connecticut,” said Williams. “Having happy and motivated employees has enabled our company to thrive, and we recognize the importance of continuing to raise the bar each year in order to recruit and maintain the very best talent.” Burns & McDonnell offers on-site fitness and dining facilities and other employee perks. Employees also enjoy regular company involvement in the community. Bearingstar team members present a check to Mourning Parents ACT, a nonprofit organization seeking to eliminate tragedies caused by inexperienced drivers through awareness, education and legislation. Bearingstar Insurance, a member of the Arbella Insurance Group, specializes in risk identification and protection serving the needs of individuals, families and businesses with 11 locations across the state. Bearingstar represents many industry carriers, including American Modern, Safeco, Chubb Group, Progressive and Travelers. Bearingstar is always finding ways to give back to the communities it serves with involvement in school, youth and sports programs such as the Connecticut Interscholastic Athletic Conference championships, educators’ night at the New Britain Rock Cats and the Connecticut Association of Schools annual volunteer recognition event. Burns & McDonnell employee-owners (Team Courage) competed in the Pan-Mass Challenge, a 190-mile bike ride in honor of Ethan, a local cancer survivor. The team raised more than $130,000. #9 Kforce Kforce is a professional staffing and solutions firm specializing in the areas of technology, finance and accounting, and health information management for commercial and government organizations. Founded in Florida in 1962, Kforce now provides staffing services and innovative solutions through more than 60 offices in the United States, and one in the Philippines. Melanie McNeely, Kforce managing director for the Connecticut area, said the company is honored to be recognized for its positive work environment. “Kforce has a continued commitment to provide our employees with an exceptional workplace,” McNeely said. “This award truly recognizes our great people and demonstrates why Kforce stands out as one of the top companies in the Connecticut area.” Members of the Kforce Hartford Team participating in the Connecticut Children’s Medical Center 5k Walk last summer. www.HartfordBusiness.com #11 H inckley, Allen & Snyder LLP Hickley, Allen & Snyder, founded in 1906, provides legal counsel and industry knowledge in several practice areas, including bankruptcy and insolvency, commercial and real estate finance, venture capital, intellectual property, state and federal taxation, securities law, health care law, construction law, corporate law, gaming law, municipal restructuring and real estate law. The New England law firm, with more than 140 attorneys, supports a multitude of charities and focuses on three areas of giving, including pro-bono legal services, commitment of time to community organizations, and charitable giving to community organizations. The firm is based in Boston with offices in Hartford, Providence, Concord and Albany. “We are honored to receive this recognition,” said Marc Crisafulli, managing partner of Hinckley, Allen & Snyder. “Everything we do is aimed at creating positive outcomes for the people and communities we serve. Hinckley Allen has a daily focus on providing workplace excellence and enabling our employees to perform at their highest level.” Hinckley, Allen & Snyder partners serve breakfast to employees during a Staff Appreciation Day. March 25, 2013 • Hartford Business Journal BPTW-11 Best Places To Work In CT 2013 Meet the Winners Large Company Category #12 A merican Eagle Federal Credit Union #14 Bingham McCutchen LLP For the fourth-straight year, national law firm Bingham McCutchen appears on the best places list. The Hartford office, with more than 100 attorneys and staff, encourages the strengthening of relationships with after-hours events and promotes professional development with in-house legal training. In addition to the thousands of hours Bingham McCutchen attorneys devote each year in pro bono work, the firm’s Pro Bono Fellowship Program allows two associates to work exclusively on pro bono projects for one year, while staying with the firm. Lawyers and staff members also devote a great deal of time in an effort to improve the quality of life of underserved children and families, focusing on four major areas – organizations that provide legal services for the poor, innovative after-school programs, primary and secondary education, and arts and culture. American Eagle’s 2012 Fall Festival-Texas Style. In addition to everyone dressing western style, guests participated in Scarecrow Decorating, a Chili Cook off and Line Dancing contests. The largest community credit union in Connecticut with more than 100,000 member-owners and $1.3 billion in assets, American Eagle Federal Credit Union was founded in 1935 and now operates 17 branches in Central Connecticut. The credit union has a long track record of community involvement in Hartford, Middlesex and Tolland counties in the areas of education and youth, basic human needs, and community development. In addition, the Credit Union has established a Donor-Advised Fund at the Hartford Foundation for Public Giving that serves as its primary source of charitable giving and provides opportunities for the Credit Union, its members, and strategic partners to give back to the community. #13 Stew Leonard’s A mainstay on many best places to work lists for years, Stew Leonard’s has grown from a small dairy store founded back in 1969 to a $400 million business juggernaut with four stores — three of which are in Connecticut — employing nearly 1,500. With a corporate culture centered upon S.T.E.W. — Satisfy the customer; Teamwork gets it done; Excellence makes it better; WOW makes it fun — Stew Leonard’s cares for its employees with a comprehensive benefit plan that includes on-site medical screenings, competitive pay and profit sharing. In addition, the company provides full-time employees with a minimum of 50 hours of training yearly. Bingham participates in an annual firm-wide initiative that provides backpacks to homeless children residing in shelters. Hartford coordinators are, from left, Maria Mercaldi, Susan Peterson and Chris Gioscio. #15 Quinnipiac University Quinnipiac, a private, coeducational university with 6,200 undergraduate and 2,300 graduate students that is regularly ranked among the best universities in the country, was founded as a small New Haven college back in 1929. The school transitioned to a university in 2000 and is now comprised of eight schools and colleges and three campuses – Mount Carmel, York Hill and North Haven. Quinnipiac has a nearly $260-million annual impact on the state’s economy. The university is a firm believer that service and civic engagement are crucial components of education and social change; Quinnipiac students are involved in community service programs, volunteer work and fundraising that benefit the local community. “I am so pleased that our employees recognize the specialness of this empowering environment, where every employee on each of our three campuses, no matter the role, strives and contributes to Quinnipiac’s excellence in higher education,” said Ron Mason, Quinnipiac’s vice president for human resources. Everyone at Stew Leonard’s believes that happy team members make happy customers. Part of the university’s wellness program, QU on the Move Walking Program Winners. BPTW-12 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Best Places To Work In CT 2013 Meet the Winners Small/Medium Company Category #4 Litchfield Insurance Group #6 Pullman & Comley LLC The satisfaction and longevity of staffers at Pullman & Comley – one of whom recently celebrated her 47th anniversary with the company – is a testament to the positive work environment promoted at this regional legal services firm. Within the community, employees can be found supporting any number of charitable and public service endeavors, including the annual March for Dimes Walk for Babies and the Hartford Arts Council’s United Arts Campaign. While in the office, Dress Down Fridays have morphed from a fun distraction to a successful fundraiser, raising thousands of dollars for local charities nominated by employees. The firm has offices in Hartford, Bridgeport, Stamford, Waterbury and White Plains, N.Y. Litchfield staffers participate in an Earth Day community cleanup. The Litchfield Insurance Group has Connecticut roots which trace back to its beginning in 1917. Now with operations in 22 states and 25 foreign countries, Litchfield leaders still count their employees as the company’s greatest asset. Among these are the 18 Torrington-based staffers who focus on improving the wellness and safety of their clients while striving to live the company’s driving philosophy of Safe@Work, Safe@Home. Despite being part of such a large organization, employees enjoy the feel of a family business and the support it offers them. In February, the firm’s employees wore red as part of the National Wear Red Day celebration to support the fight against heart disease in women. #7 Primacy Primacy (formerly Acsys Interactive) is an award-winning, independent agency in Farmington known for creating digital experiences with impact. With work in the consumer, education, financial services, health and manufacturing industries, Primacy recently announced a 13th consecutive year of growth. Revenue has increased 24 percent, 18 new employees have been added, and 12 new clients have come on board. Primacy strives to promote a healthy work/life balance for all employees by offering flexible working arrangements, a health and wellness program, a company-paid personal fitness trainer, employee development courses and weekly employee-led beer and wine clubs. “I’m honored to receive this recognition for the second year in a row,” said Stan Valencis, Primacy’s president. “We’re fortunate to have a great mix of people at Primacy who not only work hard, but come together to create a unique and fun culture.” CIL specializes in real estate development, construction and property management services for not-forprofit organizations. #5 CIL The cause is the draw for staffers at Hartford-based Corporation for Independent Living (CIL), a not-for-profit organization specializing in real estate development, construction and property management services for other not-for-profit entities, as well as affordable home options. “It feels good to work for a company with such a wonderful mission,” says Fran Mazzarella, housing developer and 25-year employee. “Everything we do here is focused on helping others in our community. Our organization recognizes that, and in return provides a supportive and collegial working environment.” CIL employee perks include flexible hours, an in-house exercise facility, team-building exercises and an annual Block Island outing. The team from Primacy sponsored the Xtreme Scramble 5K Series in Hartford. www.HartfordBusiness.com March 25, 2013 • Hartford Business Journal BPTW-13 Meet the Winners Best Places To Work In CT 2013 Small/Medium Company Category #8 ICON International ICON International is a specialized finance company engaged in corporate barter to help companies restore value to underperforming assets and fund existing budgeted corporate expenses. A subsidiary of Omnicom Group, Stamford-based ICON works with companies to use corporate barter, trading assets for goods and services to allow companies to realize up to 100 percent of the economic value of underperforming assets. ICON’s positive work culture includes outings, several company sports teams, an employee interests and recognition focus on the intranet, and philanthropic support. “At ICON, our greatest asset is our people,” said John Kramer, ICON’s CEO. “Together we have built ICON into what it is today – over 27 percent of the company has been here for more than 10 years.” #10 F iduciary Investment Advisors The firm plays a very active role in Greater Hartford, sponsoring annual golf tournaments and supporting local charities. Hungry competitors make ready to do battle in a pie-eating contest. Windsor-based Fiduciary Investment Advisors — with assets under advisement totaling more than $23 billion — is an independent, employee-owned investment consulting firm founded in 2006 that specializes in working with fiduciary clients including retirement plan sponsors, nonprofit organizations and wealthy families. Through its Community Service Committee, the firm plays an active role in Greater Hartford. In addition to sponsoring annual golf tournaments and supporting local charities, the company selects a nonprofit organization to focus on each quarter. Past beneficiaries have included The Kacey Rose Foundation, The First Tee of CT, Hands On Hartford and The Bridge Family Center. The firm has raised more than $100,000 for Connecticut Children’s Medical Center through its participation in the Hartford Marathon. #9 Prometheus Research #11 T urnpike Motors Prometheus Research offers integrated data management services, consulting and software customization. The New Haven firm’s work supports some of the largest and most ambitious behavioral research studies in the world, and they directly or indirectly manage more autism-related data than anyone else in the U.S. “We’re nerds who can talk to people,” said CEO Dr. Leon Rozenblit. “We’re at the forefront of an emerging industry, in which technical brilliance must be matched with impeccable client service to be successful.” Prometheus’ positive work culture features conference rooms named after Monty Python skits, a kitchen stocked with free snacks, and team building outings such as “whirleyball,” skeeball and trivia games. Autobody For more than 40 years, Turnpike Motors in Newington has been repairing just about every type of automobile on the road as well as motor homes, tri-axle trucks, school buses, even fire engines. But, the Turnpike team is involved in so much more than just fixing cars. The company is adamant about giving back to the communities it serves through donations and sponsored events. “I think this is a great honor and testament to the satisfaction the employees get from working together at Turnpike Motors,” said Doug Fernandez, Turnpike president. “It speaks to their relationships and at the core their ability to communicate and solve problems together. I am proud of them and grateful for the culture they have created.” Prometheus donates $1,000 to Roses for Autism to support a meaningful employment model for individuals on the autism spectrum and locally owned small business. Turnpike Motors team members compete in a dragon boat race. BPTW-14 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Best Places To Work In CT 2013 Meet the Winners Small/Medium Company Category #12 M ountainside Treatment Center #14 Travel Insured International Mountainside Treatment Center, a drug rehab and alcoholism rehabilitation facility located on 60 acres in Canaan, boasts what they call “an ideal location for individuals to heal in mind, body and spirit and to become empowered.” Mountainside’s services include intermediate to long-term treatment, a family wellness program, continuing care/after care and intervention. “It’s a great feeling to have confirmed what management set out to accomplish 14 years ago; create a place that makes a difference in our client’s lives while employing people with passion for that mission who love to come to work each day,” said Matthew Eakin, senior vice president, marketing and admissions. “If our team is not excited or feeling validated about what they do, that can hinder our ability to create positive change and give hope to our clients. I am so proud about the response from our staff.” Travel Insured employees enjoying time at a holiday party. The team from Mountainside offers many services, including intermediate to long-term treatment, a family wellness program, continuing care/after care and intervention. #13 K eiler East Hartford-based Travel Insured International is one of the largest privately held travel protection companies in the country and the preferred supplier to more than 5,000 travel agents, travel consortiums and wholesalers in the United States and abroad. Peter Gehris, who founded the company nearly 20 years ago, said he is proud that Travel Insured has remained family-owned and deeply committed to providing dependable coverage, value and satisfaction to its customers. The company is active in several charities, including the American Liver Foundation, the Arthritis Foundation, and the Juvenile Diabetes Research Foundation. #15 OFI Since its founding in 1973, Farmington’s Keiler has delivered communications and marketing services to nearly 300 companies for an average of more than six years each. Its motto is “aptitude without attitude.” Keiler provides advertising, branding, design, public relations, interactive, strategic services and media services to a host of clients, including the Boys & Girls Clubs of Hartford, Deloitte, Lockheed Martin Corp., Rensselaer Polytechnic Institute, and the WNBA’s Connecticut Sun. Managing Partners Bill Smith and Lynn Taylor oversee a team of 50 employees. The OFI team at the company’s annual End of Summer picnic. Founded in 1968, OFI in Newington has been providing interior environments for years, assisting owners and the architecture and design market by offering a full range of professional services, including: design support, project coordination, installation, refurbishing and repair. Specializing in serving clients in the education, healthcare, corporate, and government arenas, OFI prides itself on working in partnership with its clients to establish strong, longterm relationships. OFI’s signature line, Herman Miller, is a global leader in sustainable office products. A fitting relationship as OFI promotes a “green friendly” office. Keiler staffers enjoy a WNBA Connecticut Sun game. www.HartfordBusiness.com March 25, 2013 • Hartford Business Journal BPTW-15 Best Places To Work In CT 2013 The List Large Company Category The best places to work in Connecticut, large category (200 or more U.S. employees) Rank Company # Employees in U.S. # Employees in CT Industry Helen Novak Public Relations Manager 508-458-0478 hnovak@consigli.com 718 20 Construction N n/a Kathleen Thomas Operations Coordination 203-326-7483 kathleen.thomas@resourcesglobal.com 366 53 Consulting N n/a Dora Eang Associate, Human Resources 203-905-2193 dora.eang@digitas.com 1,710 40 Advertising/Public Relations/Marketing Y L-5 Meressa Condon Human Resources 203-899-6647 mcondon@tauck.com 217 215 Other – Tour Operator Y S/M - 2 Cheryl Downey Consultant 562-433-3176 mediaconsultant@mindspring.com 36,619 119 Financial Services Other Y L-2 Claudia Santiago HR Generalist 914-949-2990 x3332 csantiago@citrincooperman.com 460 21 Accounting Consulting Y L-7 Primary Contact Partipated in Made the list 2012 in 2012? 1 Consigli Construction Co., Inc. 100 Allyn Street, Hartford, CT, 06103 508-458-0478; www.consigli.com 2 Resources Global Professionals 300 Atlantic Street, Suite 502 Stamford, CT 06902 203-326-7483; www.resourcesglobal.com 3 Digitas 107 Elm Street, Stamford Plaza 4, Suite 900 Stamford, CT 06902 203-905-2193; www.digitas.com 4 Tauck, Inc. 10 Norden Place Norwalk, CT 06855 203-899-6647; www.tauck.com 5 Edward Jones Multiple Connecticut Locations 562-433-3176; www.edwardjones.com 6 Citrin Cooperman and Company, LLP 37 North Avenue, Norwalk, CT, 06851 914-949-2990 x3332; www.citrincooperman.com 7 COCC 135 Darling Drive, Avon, CT 06001 860-674-5364; www.cocc.com Steve Guglietta HR Specialist 860-674-5364 steve.guglietta@cocc.com 345 345 Technology - Data Processing, hosting & related services N n/a 8 Burns & McDonnell 108 Leigus Road, Suite 1100 Wallingford, CT 06492 203-949-2338; www.burnsmcd.com Marisol Velazquez HR Generalist 203-949-2338M Velazquez@burnsmcd.com 3,620 170 Engineering Consulting Y L-6 9 Kforce Inc. 111 Founders Plaza, Suite 1501 East Hartford, CT 06108 860-291-6822; www.kforce.com Melanie McNeely Managing Director 860-291-6822 mmcneely@kforce.com 2,086 42 Staffing Y L-9 10 Bearingstar Insurance Multiple Connecticut Locations 617-328-2649; www.arbella.com Chris Carter HR Manager - Agency Relations 617-328-2649 chris.carter@arbella.com 908 85 Insurance (nonhealthcare) - Property and Casualty Insurance Agency Y L-4 11 Hinckley, Allen & Snyder LLP 20 Church Street, 18th Floor, Hartford, CT 06103 860-331-2684; www.haslaw.com Jennifer O'Toole Office Administrator 860-331-2684 jotoole@haslaw.com 290 41 Legal Y L - 12 12 American Eagle Federal Credit Union 20 Western Blvd., Glastonbury, CT 06033 860-568-2020; www.aefcu.com Susan Bushnik VP/HR 860-568-2020 susan.b@aefcu.com 278 278 Other – Credit Union Y L-8 13 Stew Leonard's 100 Westport Ave., Norwalk, CT 06851 203-750-6157; www.stewleonards.com Karen Mazako VP, Human Resources 203-750-6157 kmazako@stewleonards.com 2,001 1,312 Retail Y L - 14 14 Bingham McCutchen LLP One State Street, Hartford, CT 06103 212-705-7177; www.bingham.com Susan Peterson Firmwide Director of Communications 212-705-7177 susan.peterson@bingham.com 1,713 70 Legal Y L-1 15 Quinnipiac University 275 Mount Carmel Ave., Hamden, CT 06518 203-582-5257; www.quinnipiac.edu Anna Spragg Associate Vice President of Human Resources 203-582-5257 anna.spragg@quinnipiac.edu 1,183 1,183 Education N n/a Source: Individual companies. Note: This survey process and ranking were managed by the Best Companies Group in Harrrisburg, Pa. A two-part assessment was used, including an employer questionnaire and an employee survey. The scores were combined to determine the final ranking. BPTW-16 Hartford Business Journal • March 25, 2013 www.HartfordBusiness.com Best Places To Work In CT 2013 The List Small/Medium Company Category The best places to work in Connecticut, small/medium category (15-199 U.S. employees) Rank Company Primary Contact # Employees in # Employees in U.S. CT Industry Partipated Made the list in 2012? in 2012 1 QUALIDIGM 1111 Cromwell Avenue, Suite 201 Rocky Hill, CT 06067 860-613-3696; www.qualidigm.org 2 VLink Inc. 701 John Fitch Blvd, South Windsor, CT 06074 860-247-1400 www.vlinkinfo.com 3 Z-Medica LLC 4 Fairfield Blvd, Wallingford, CT 06492 203-774-7922; www.z-medica.com Tami LaPlante Director of Human Resources 203-774-7922 tlaplante@z-medica.com 4 The Litchfield Insurance Group, Inc. P.O. Box 1127 Torrington, CT 06790 860-618-1101; www.litchfieldins.com Doran Lamond Senior Vice President 860-618-1101; dklamond@litchfieldins.com 18 18 Insurance (nonhealthcare) Insurance (healthcare) 5 CIL 157 Charter Oak Avenue Hartford, CT 06106 860-509-6747; www.cil.org Donald Neel Vice President, Administration and Finance 860-509-6747; dneel@cil.org 24 22 Non-Profit - Real estate development N n/a 6 Pullman & Comley, LLC 850 Main Street, 8th Floor Bridgeport, CT 06604 203-330-2006; www.pullcom.com Shirley Veillette Human Resources Coordinator 203-330-2006; sveillette@pullcom.com 148 148 Legal Y S/M - 1 7 Primacy (Formerly Acsys Interactive) 1577 New Britain Ave. Farmington, CT 06032 860-404-3359; www.theprimacy.com Debra Peterson VP HR & Organizational Development 860-404-3359; Deb.Peterson@theprimacy.com 77 77 Advertising/Public Relations/Marketing Y S/M - 4 8 ICON International, Inc. 107 Elm Street, 15th Floor Stamford, CT 06902 203-328-2633; www.icon-intl.com Dawn Montelione Director of Human Resources 203-328-2633; dmontelione@icon-intl.com 195 190 Financial Services Other Y S/M - 7 9 Prometheus Research LLC 55 Church Street, New Haven CT 06510 203-672-5849; cheryl@prometheusresearch.com Cheryl Liane Stephenson Executive Assistant 203-672-5849; cheryl@prometheusresearch.com 27 19 Technology Bioinformatics Y S/M - 12 Kristen Klaus Marketing Consultant 860-697-7457; kklaus@fiallc.com 37 37 Financial Services Investment Consulting Y S/M - 8 Marty Smith Controller 860-666-3319; msmith@turnpikemotors.com 33 33 Other – Automotive Y S/M - 3 N n/a 10 Fiduciary Investment Advisors 100 Northfield Drive Windsor, CT 06095 860-697-7457; www.fiallc.com 11 Turnpike Motors Auto Body 2550 Berlin Turnpike Newington, CT 06111 860-666-3319; www.turnpikemotors.com 12 Mountainside Treatment Center 187 South Canaan Road Canaan, CT 06018 860-362-5011; www.mountainside.com 13 Keiler 304 Main Street Farmington, CT 06032 860-674-3887; www.keiler.com 14 Travel Insured International 52-S Oakland Ave. East Hartford, CT 06128 800-243-3174 x180; www.travelinsured.com 15 OFI 28 Garfield Street Newington, CT 06111 860-257-5352;www.myofi.com Joanne Draper, Vice President, Human Resources 860-613-3696 jdraper@qualidigm.org 40 40 Non-Profit Healthcare Quality Improvement Consultants N n/a Ajay Sharma Sr. Director - Delivery and Client Services 860-247-1400 x101 ajay.sharma@vlinkinfo.com 140 49 Technology - IT Staffing and Software Consulting Y S/M - 5 66 49 Other – Medical Device N n/a N n/a Nancy Degree VP, Human Resources 860-362-5011; nancy.degree@mountainside.com 62 62 Healthcare Provider Substance Abuse Treatment Facility Lynn Taylor President/CEO 860-674-3887; lynnt@keiler.com 50 50 Other – Advertising N n/a Sherry Sutton V.P. of Marketing 800-243-3174 x180; ssutton@travelinsured.com 73 73 Insurance (nonhealthcare) Y S/M - 11 Joanna Kress Marketing Coordinator 860-257-5352; jkress@myofi.com 44 44 Other – Furniture / Office Environments N n/a Source: Individual companies. Note: This survey process and ranking were managed by the Best Companies Group in Harrrisburg, Pa. A two-part assessment was used, including an employer questionnaire and an employee survey. The scores were combined to determine the final ranking. www.HartfordBusiness.com March 25, 2013 • Hartford Business Journal BPTW-17 Best Places To Work In CT 2013 The Rankings: Process Revealing by survey Meet the man and the company behind “Best Places” By John A. Lahtinen Special to the Hartford Business Journal B est Companies Group (BCG) in Harrisonburg, Penn., was created in 2004 with the mission to identify and recognize great places to work through the creation and management of “Best Places to Work,” “Best Companies” and “Best Employer” programs. The company, using stateof-the-art surveys and technology, partners with publishing, business and human resource organizations to publicize the opportunity and encourage participation. “Not only do we produce credible lists through this process, but we also provide participating companies with useful actionable feedback reports,” says Peter B. Burke, BCG president and co-founder. “These reports allow organizations to use the data we collected to improve. BCG is not a consulting firm but rather a workplace research firm delivering valuable and credible information to its publishing partners and the participating companies.” Connecticut joined with Best Companies back in 2005, with the Hartford Business Journal unveiling the “Best Places to Work in Connecticut,” in 2006. The yearly list features the state’s top employers who have created environments where employees love to come to work. The program is open to all publicly or privately held organizations, either for-profit or not-for-profit. To be eligible for consideration, companies written comments, and the benchmarking data from the participating and winning companies. Burke says one of BCG’s biggest goals is to make the entire process as efficient as possible for participating companies. “We are constantly revising our process, walking the fine line between collecting enough information to make credible assessments, while at the same time not creating a process that is cumbersome and overly time consuming,” he said. With employers soliciting employee feedback at an unprecedented rate these days, Burke says more and more companies are recognizing that focusing on employee engagement is going to give them a competitive advantage. “More companies are making higher employee engagement a corporate goal,” Burke said. “I see these programs being more and more significant. Recognition will have a big impact for all who appear on the list.” Burke feels that there will be an increase in the number and quality of the employment applications and that, as BCG data suggests, voluntary turnover for winning companies will fall significantly, particularly for first-time winners. Occasionally, as with any set of rankings, a company feels that it wasn’t rated highly enough. Burke is always happy to spend a few minutes reviewing the Employee Feedback Report with them taking time to look at the benchmarks to see where they fell short. “People will sometimes think they already know if an organization is a great place to work or not,” Burke said. “This is usually based upon things they have heard. Our process involves asking the employees what they think across the organization. Sometimes, the real story from the employee perspective is very different than the anecdotal stories that may have been heard.” There are often many similarities the top-rated companies share from year to year. Burke says the current trends include: • Flexibility = work life balance. More companies are focusing on employee production or performance and less on how much time they are spending in the office. • More companies are dissecting what drives employee engagement. •The relationship between associates and their managers is as important now as it has ever been and organizations are focusing on it. Burke says that being a great place to work is much more than just adding fun benefits, rather it is a commitment to a way of managing that prioritizes the employee experience. Ultimately, the process is truly a labor of love for Burke and his team at BCG. “Identifying and recognizing workplace greatness is really rewarding,” Burke said. “With so much negativity around us these days, it’s so refreshing to celebrate something good. We are on the cutting edge of what will undoubtedly be the core competency needed for business success now and for the foreseeable future.” ● Peter B. Burke, Best Companies Group president and co-founder. ▶▶ ‘With so much negativity around us these days, it’s so refreshing to celebrate something good. We are on the cutting edge of what will undoubtedly be the core competency needed for business success now and for the foreseeable future.’ – Peter B. Burke, Best Companies Group president and co-founder must have at least 15 employees working in Connecticut. BCG manages the entire “Best Places to Work” survey process. Part one of the assessment (three-quarters of a company’s score) consists of a confidential 76 question Employee Engagement & Satisfaction Survey used to evaluate the employees’ workplace experience and the company culture. Part two of the assessment (one-quarter of a company’s score) involves The BCG Employer Questionnaire, used to collect information about each company’s benefits, policies, practices and other general information. The combined data provides an in-depth analysis of the strengths and challenges that exist in each company. The strongest companies make the list and are then compared to one another and ranked in different size categories. Every company that participates in the process receives an Employee Feedback Report from BCG that includes a summary of the employee data collected, transcribed employee BPTW-18 Hartford Business Journal • March 25, 2013 John Lahtinen is a freelance writer based in Farmington. Reach him at editor@HartfordBusiness.com. www.HartfordBusiness.com z-medica, llc Z-MEDICA, home of the QuikClot ® Family of hemostatic products, is proud to be recognized as one of Hartford Business Journal’s Best Places to Work in Connecticut “QuikClot has an established history of saving lives on the battlefield and it is now being adopted in the USA and around the world by healthcare providers, first responders and consumers. It is a privilege to be a part of a company that is saving lives every day.” ~Z-MEDICA Employee www.z-medica.com www.z-medica.com Be a part of CT’s largest annual business event! Don’t miss it! Connecticut Thursday, Business Connects on June 6 ! CT Convention Center • Hartford J u n e 6, 2013 Connecticut Convention Center • Hartford, CT Show: 9am-5pm; Networking Event: 5pm-7pm FREE Admission With Pre-registration www.CTBEXPO.com • Educational Events • B2B Theater • New Product Demos 80,000 sq. ft. of Exhibitors • Networking • And Much More! Booth Space Going Fast! Call to Reserve Your Prime Location Today! Contact Brittney Michaud at 860.236.9998 x133, or email bmichaud@HartfordBusiness.com Presented By: B2B Networking to the treme! Platinum Level: Produced By: Gold Level: Event Partners: Media Partners: www.HartfordBusiness.com March 25, 2013 • Hartford Business Journal BPTW-19 Congratulations to the Winners of Best Places to Work 2013! PRESENTED BY: founded in 1956 A leader in the business community for more than 55 years. Looking back, our firm was founded when: • A new car cost around $2050 • Norma Jean Mortenson changed her name to Marilyn Monroe • A gallon of gas was 22 cents • The cost of a loaf of bread was 18 cents • Dwight Eisenhower was President and Richard Nixon was Vice President • 1956 World Series: New York Yankees vs. Brooklyn Dodgers (4-3) • Elvis Presley made his first television appearance • Gold was $35.00 an ounce • The cost of a first-class postage stamp was 3 cents • Minimum wage was $1.00 per hour Over the ensuing years we have seen H&H grow from a local actuarial firm into a full-service consulting firm, that today serves the retirement needs of employers throughout the entire Northeast. Benefits Consulting | Executive Benefits | 401(k) Plans | Pension Plans | Municipal Retirement Plans HOOKER & HOLCOMBE, Inc. HOOKER & HOLCOMBE HOOKER & HOLCOMBE Retirement Services, Inc. Investment Advisors, Inc. 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