TODAY TIO asks Territorians to question WHY Contact Us

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TIO participates in Sober Bob Launch
Contact Us
Call 1300 301 833
visit tiofi.com.au
or your nearest branch.
Seatbelts Save
Lives – after a
tyre blow out
The crash car is a real example of how
seatbelts do save lives. This vehicle was
travelling between Katherine and Darwin
in September last year when a tyre blew,
causing the vehicle to roll several times.
Sadly there was one fatality, however
three other occupants survived. TIO are
very grateful to Tennille Foley and her
family for allowing TIO to use the vehicle
wreck to promote road safety.
TIO asks Territorians to question WHY
With the risk of being killed on Territory Roads three times greater than anywhere else in Australia, road safety
in the NT must be urgently addressed. There is no quick solution however, TIO is bringing attention to this issue
through our WHY Road Safety campaign.
TIO began the campaign in October as part of our commitment to road safety as the manager of the Motor
Accident Compensation Scheme. The powerful campaign concentrates on the impacts of road deaths on families,
friends, workmates and other individuals.
The theme for the campaign “WHY.” delivers a powerful message, mainly because in many cases there are no
answers to the question for those left behind.
A major component of the WHY campaign is the crash car (pictured). The aim of the crash car is to draw attention
to the tragic consequences of road accidents and the life long impact of losing friends and family. The vehicle will
be displayed at various locations throughout Darwin and Palmerston reminding people to buckle up, slow down
and not to drink drive. We do not want another family to lose a father, mother, son or daughter.
Richard Harding, CEO emphasises that Road Safety is everybody’s responsibility
NT Road Safety
Statistics
• 71 people have died on Territory roads this year.
This is 14 more deaths than this time last year.
• One person dies and nine are seriously injured
on Territory roads each week.
• Territory drivers are three times more likely to
be killed than drivers anywhere else in Australia.
NT Emergency services at Sober Bob Launch
Statistics sourced from www.roadsafety.nt.gov.au
Road Safety
is Everyone’s
Responsibility
TIO are grateful to all the people, businesses and
community groups involved in helping us raise
awareness to promote road safety messages. In
particular, TIO would like to thank NT Clubs, NT
Police, NT Emergency services, St John Ambulance,
Dial-a-driver, Hot 100 and the NT Government for
encouraging Territorians to stay safe on the roads.
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TIO TODAY
Issue 16, January 2009
National ATM
Fee Reform
is coming
From March 2009, when you use another
bank’s ATM, the other bank will be entitled
to directly charge you at the time of the
transaction. It is up to each bank to decide on
how much they will charge for this service and
you will be advised of the fee amount before
you proceed with the transaction.
If you proceed, the fee will be added to the
amount of your transaction. If you cancel the
transaction no charges will apply.
ATM Direct Charging is an industry wide reform
and is being introduced in consultation with the
Reserve Bank to promote competition in ATM
services, increasing choice to consumers and
improving transparency.
More information about ATM Direct Charging
will be available in the coming weeks.
In the meantime, if you have any questions,
please call TIO.
New Premium Home Loan
Package – premium savings!
Get more from your home!
Plan your
future now
TIO have a local team of
experienced and qualified
Financial Planners to
provide quality advice on
superannuation, investments,
retirement planning and
personal insurances.
Commonly asked Financial Planning questions:
Combine your home loan, transaction account and insurance with our Premium Home Loan
Package and save up to 0.70% pa off the standard variable home loan rate.
The package includes a range of discounts
and benefits:
• $1,000 Safety Net Line of Credit with no monthly
facility fee
• Up to 0.70% pa discount off the standard
variable home loan rate
• Up to 15% discount off your personal insurance
such as home and contents, car and boat
• No home loan application fee
• No annual fee on a TIO Credit Card
• No loan monthly service fees
All this for an annual package fee of $399.
• Free loan redraw
To find our more, talk to our home loan
specialists today on 1300 301 833, visit
the website or your nearest branch.
• An Everyday Account with no monthly account
service fee
• 100% mortgage offset
Q How much money do I need before I
see a Financial Planner?
A Financial Planning is available for people
at all stages of life, whether you need
cash flow management to save for a
house, or complex retirement planning,
there is no minimum amount of money
that is needed before you seek the services
of a Financial Planner.
Q What is the best way to start a budget?
A www.understandingmoney.gov.au is a
fantastic website. Clients have found this
website very useful for both themselves
and in educating their children.
Q How much Life Insurance do I need?
A TIO Financial Planners will undertake an
analysis of your situation and then provide
a recommendation on the level of cover
you should have.
Q How much money will I need to retire?
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A This is a very personal question and the
amount will be different for everyone.
Heading into retirement can be a daunting
task. It is strongly recommended, even if
you have never seen a Financial Planner
before, that this is a crucial time for
personalised advice.
Online Banking –
Free to Join, Easy to Use!
David Coutts,
Senior Financial Planner, TIO
Tune in to
Territory Talk
on 104.1
Every Wednesday after the
10am news Senior Financial
Planner David Coutts talks with
Darryl Manzie about financial
planning for the future. David
keeps listeners up to date on
the global economy and how
it impacts all of us.
David encourages listeners to
ask their questions online at
the TIO website and he will
answer them on air. You can
visit the TIO website and click
on Financial Planning.
Did you know TIO’s Online Banking is a free service – it’s free to sign up,
and depending on which account you have, it can be free to use.
It’s a great way to do your banking anytime, 24 hours a day, 7 days
a week, no queuing and no hassles.
Don’t have a computer? Come in and use ours! We have a free internet
kiosk available in all our branches (except Katherine) for you to access
online banking.
Register for online banking today by calling us, visiting our website,
or drop in to your nearest branch.
Haven’t tried online banking before? Ask our branch staff for
a demonstration and you can be banking online in no time.
TIO is an Authorised Representative of Financial Wisdom Ltd, ABN
70 006 646 108. ASFL No.231138. This contains financial product
advice of a general nature only and is not intended to constitute
personal advice. It does not take into account your particular
investment objectives, financial situation or needs and, accordingly,
you should consider the appropriateness of this information in light
of your own circumstances.
TIO TODAY
Issue 16, January 2009
TIO Boat Insurance. The Territory way.
TIO stands by
those affected
by Alice Springs
Storms
Ronda Preston had been insured with TIO for
years, but it wasn’t until TIO came to her rescue
in the Alice Springs Storms that she realised the
importance of insuring with a local who will be
there when you really need them.
Without electricity for three days and with no
contact from the outside world Ronda was feeling
quite isolated.
“I hadn’t made a claim before so didn’t know what
to do, but when I called TIO they were wonderful”,
said Ronda.
“It was so easy and so simple; it was the easiest
thing I have ever done.”
Got a boat? Get a TIO quote
TIO Boat Insurance can provide you with the cover you need to protect your boat and your lifestyle.
TIO can provide you with:
• Accidental loss or damage cover
“I was making a list of all the damaged items the
next day when two men from TIO came up my
drive way. They were just lovely. They did exactly
what they said they were going to do. They
assessed the damage, authorised my claim and
had the funds in my bank account the next day.
They even offered to clean out my fridge.”
“I was so surprised when they told me that because
I was a senior citizen I was entitled to one excess
free claim per year. I didn’t have to pay anything;
it was like an early Christmas.”
“TIO were a ray of sunshine at a time that I really
needed it, the experience really restored my faith
in human nature.”
• Australia wide cover for your boat
• Legal liability cover
• Cover for safety equipment and accessories
Happy customer, Ronda Preston
• Extra cover options for water skiers and racing
• TIO 24 hour Helpline
TIO is the only insurance provider with a claims centre here in the Territory, so if you need to make
a claim you talk to a local, who in most cases can turn your claim around faster.
To find out more about TIO Boat Insurance or to get a quote call 1300 301 833 or visit a TIO branch.
Are you new
to the Top End?
Pick up a Living with Cyclone
and Storms guide from your
local TIO branch.
30%
extra cover
for when you
really need it!
Speak to us about Disaster Cover
for your home today!
Are your details up to date?
If you have recently moved or changed your contact numbers, you can update your details over the phone by calling the TIO call
centre on 1300 301 833. We’re open from 8am to 6pm Monday to Friday and 9am to 1pm on Saturday. If you are a registered online
banker, you can change your details online.
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TIO TODAY
Issue 16, January 2009
New look Alice Springs branch
TIO grows in Alice Springs
The TIO branch in Alice Spring has had a face lift! The branch technology has been upgraded and the layout should prove to be more
comfortable and convenient for our customers. We have also included a new ‘hero’ wall, which features three local photographic images taken
by an Alice Springs Photographer. If you haven’t yet seen the new look branch, come in and see us between 9am – 5pm Monday to Friday.
TIO is expanding its business focus in Alice Springs and has announced the appointment of Michael Gehring, Insurance Area Manager for TIO
Alice Springs.
Here to help,
Insurance Area Manager,
Michael Gehring
Michael has previously held senior management positions at various insurance houses for nearly 20 years based in Sydney and Melbourne.
He brings a wealth of experience to TIO in insurance sales and claims management.
TIO in the Community
Contact Us
CDU Scholarships
Call 1300 301 833
TIO has been a long term sponsor of Charles Darwin
University and to date, has donated over $800,000 in
cash and in kind sponsorship.
As an organisation genuinely committed to the
development of its local community, TIO is investing
in the Territory’s future leaders through the provision
of a number of scholarships at Charles Darwin
University (CDU).
The TIO scholarships will be offered to both Higher
Education (HE) and Vocational Education and Training
(VET) students currently enrolled at CDU.
The TIO scholarships will include:
• 2 x Business Scholarships at $5,000 each for
students enrolled full time in their final year of
the Bachelor of Business or Bachelor of Business
double degree program
Community Sponsorship Profile – Integrated
Disability Action
Integrated Disability Action inc (IdA) is a
non Government organization established in 1996 to
provide a voice and support to people with Disabilities,
to help empower them and make sure they are
heard. IdA works to increase the profile of people with
disabilities and to raise issues that impact on the lives
of those with disabilities.
IdA are recognised as the peak consumer organization
for disability and there is a regular exchange of
information and practical advice sought. At the time of
an accident or if an injury occurs IdA can offer support
and advice. For more information about IdA or if you
require assistance, contact IdA office on 8948 5400 or
email ida1@bigblue.net.au.
• 6 x Remote Location Scholarships at $1,500 each
to students enrolled in a VET or HE course
• The Tony Muscat Memorial Scholarship
at $1,000
Applications for scholarships close on the
6 March 2008.
For more information, go to the CDU website
at www.cdu.edu.au/scholarships/index.html
For more information about banking and insurance
the Territory way call 1300 301 833 or visit tiofi.com.au
The information in this newsletter, including rates related to specific financial products is current at the time of
printing. Please obtain a Product Disclosure Statement from TIO and consider the information before deciding to
acquire the product. Terms, conditions, fees, charges and transaction limits apply. TIO is Government guaranteed
and not regulated by APRA. © Territory Insurance Office, 24 Mitchell Street, Darwin. ABN 72 532 995 678
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visit tiofi.com.au
or your nearest branch.
Is there something
we can improve on?
AT TIO we’re always looking for
ways to improve our products
and services and that’s why
we appreciate your feedback
anytime, good or bad. You can
make suggestions, comments or
feedback online at our website
in the ‘contact us’ section or
phone our call centre.