What, Why and How of Virtual Assistant Neeraj Parnami Outsourcing Consultant Neyox Outsourcing Pvt Ltd 1 © 2013 Neyox Outsourcing Pvt Ltd. Contents Introduction 2 What is a virtual assistant? Why to hire a virtual assistant? How to manage a virtual assistant? Advantage of hiring a virtual assistant with Neyox Outsourcing What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Introduction 3 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Introduction At Neyox Outsourcing, you can hire a virtual assistant for any work which can be managed by using a computer like SEO, website design, content writing, paralegal, transcription, bookkeeping, telecalling, appointment scheduling etc. and in a range of trades like information technology (IT), real estate, legal, finance, medical, education, event management, human resource, insurance and list goes on. Neyox Outsourcing has a vast experience in delivering the best quality virtual assistant services in United States, United Kingdom, Australia, Canada and many other geographical locations. 4 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. What is a virtual assistant? 5 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. What is a virtual assistant? Virtual assistant is a person who • • 6 assists you virtually for a range of tasks which can be managed by using a computer. does not work physically from your office but anywhere in the world under your supervision. What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Why to hire a virtual assistant? 7 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Why to hire a virtual assistant? There are many advantages of hiring a virtual assistant like: • • • • • • • • • • 8 Hiring a virtual assistant saves you a lot of time and money. He works like an extension to your local office team. No recruitment, hiring and training cost is involved. No infrastructure, computer, broadband connection, software or hardware (printer, scanner, phone) cost is involved. No fixed salary. You pay only for the number of hours he works. No tension for HR policies, labour laws and taxes, sick leaves, bonus, overtime, medical benefits and other such issues. You focus on your core business activities. Rest outsource to your virtual assistant. You control other operational costs involved in your business. You manage business risks by hiring a virtual assistant and improve business efficiency. Fast Turn Around Time (TAT) in case of Indian virtual assistant (24/7 working advantage). What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. When you might fail? 9 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. When you might fail? You might fail working with your first virtual assistant in the following situations if: • • • • • • • • 10 He is not experienced He doesn’t understand your project requirements He is not comfortable in online communication like Skype or email He is already overloaded and you are giving him more work You don’t have complete control on him He doesn’t report you on regular basis There is lack of proper communication between you and him And, some other issues like language barriers, professional etiquettes (writing/speaking), punctuality etc. What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. How to manage a virtual assistant? 11 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. How to manage a virtual assistant? • • • • • • • 12 Make sure he is an experienced virtual assistant Make sure that he understands your project requirements Make sure that he is comfortable in online communication like Skype or email Make sure that he is not overloaded on your project Very Important - Have complete control on him Make sure that he reports you on regular basis Make sure that there is regular communication What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Advantage of hiring a virtual assistant with Neyox Outsourcing 13 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Advantage of hiring a virtual assistant with Neyox Outsourcing Once, you hire a dedicated virtual assistant at Neyox Outsourcing, he devotes 8 hours a day, 40 hours a week and 160 hours a month exclusively on your project and one of our project managers supervises your dedicated virtual assistant on your behalf and sends you working reports on regular basis. The project manager works like a mediator between you and the virtual assistant. So, he follows your instructions all the time and you are always in "Complete Control". 14 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. Contact Information: Neeraj Parnami Outsourcing Consultant US #: +1 646 568 5516 UK #: +44 203 002 0041 Skype: neeraj.parnami E: neeraj@neyox.com W: www.neyox.com F: www.facebook.com/neyoxoutsourcing1 Y: www.youtube.com/neyoxoutsourcing 15 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd. This document is confidential and prepared solely for your information. Therefore you should not, without our prior written consent, refer to use or our name or this document for any other document, disclose them or refer to them in any prospectus or other document, or make them available or communicate them to any other party. No other party is entitled to rely on our document for any purpose whatsoever and thus we accept no liability to any other party who is shown or gain access to this document. 16 What, Why and How of Virtual Assistant © 2013 Neyox Outsourcing Pvt Ltd.
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