APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Arkansas Public Service Commission Tariff ("TF") Docket Summary Cover Sheet Must be filed with each new TF docket filed at the Commission STYLE OF DOCKET: (Style may be changed by Secretary of Commission) Application of Yelcot Video Group, Inc. for Certificate of Public Convenience and Necessity DOCKET DESIGNATOR: TF LAST RATE CASE DOCKET: Docket Number: 13-070-U N/A Does this change company name: Yes No RELATED DOCKETS: See separate attachment for Local Tariffs attached with this Docket Summary Cover Sheet PETITIONER: Yelcot Video Group, Inc. ATTORNEY(S;)NAME, ADDRESS,PHONE,FAX AND E-MAIL Samuel R. Baxter Baxter & Jewell, P.A. 1 Information Way, Suite 210, Little Rock, AR 72202 Phone: (501) 664-9555 Facsimile (5010) 664-9559 Email: sbaxter@baxterjewell.com Write a brief statement, limited to the space provided herein describing the case that you are filing. Please provide enough information to assure that the nature of your docket is clear. The attachment is the Yelcot Video Group Local Tariff filing. This is a new tariff filing for a new CLEC operation which will operate separate and distinct from any incumbent. Pursuant to Rule 2.03(b), of the Commission's Rules of Practice and Procedure, please provide name, address, phone, fax, e-mail of at least one person, but not more than two, to appear on the Service List for this docket . 1. Number of customers by class affected by this tariff change: 0, this is a new CLEC venture. 2. Company's current authorized retail revenue requirement: As a new CLEC, Yelcot Video Group has no current authorized retail revenue requirement. 3. Estimated annual retail revenue impact if proposal is approved, both in dollars and as a percentage of current retail revenue requirement: N/A; this is a new CLEC venture 4. Estimated monthly impact on an average residential customer in both dollars and percentage increase: None, there are no current customers of this new CLEC venture. 5. Proposed effective date: December 1, 2013 APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Form completed by: Representing: Date: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS Section Name Section Number GENERAL COMPANY INFORMATION I MAP and LEGAL DESCRIPTIONS II DEFINITIONS III RULES AND REGULATIONS IV LOCAL EXCHANGE SERVICE V MISCELLANEOUS SERVICE ARRANGEMENTS VI SERVICE CONNECTION CHARGES VII VIII CONSTRUCTION CHARGES APPLICABLE UNDER SPECIAL CONDITIONS CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT UNIVERSAL EMERGENCY NUMBER SERVICE 911 IX X HELD FOR FUTRE USE XI HELD FOR FUTURE USE XII CHARGES RELATED TO CUSTOMER ACTIVITY XIII DIGITAL CENTREX SERVICE XIV CALL MANAGEMENT FEATURES Issued: By: Lang Zimmerman YELCOT VIDEO GROUP XV Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS Section Name Section Number HELD FOR FUTURE USE XVI HELD FOR FUTURE USE XVII HELD FOR FUTURE USE XVIII ADVANCED DIGITAL SERVICES XIX DIGITAL CHANNEL SERVICE (DCS) Issued: By: Lang Zimmerman YELCOT VIDEO GROUP XX Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION I- GENERAL COMPANY INFORMATION Schedule Name Sheet Number 1. Company Information 1 2. Tariff Symbols 2 3. Tariff Format 3 4. Rule Exemptions 3 SECTION II- MAP and LEGAL DESCRIPTIONS Schedule Name Sheet Number 1. Map and Legal Description Concurrence 1.1. AT&T and CenturyLink Concurrence Schedule Name 2. Issued: 2 Sheet Number Hold for Future Use By: Lang Zimmerman YELCOT VIDEO GROUP 2 Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section TC Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION III- DEFINITIONS Schedule Name 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. Issued: Sheet Number Access Line Air Line Mileage Building Channel Communications System Connecting Arrangement Contiguous Exchanges Contiguous Property Contract Cost Directory Listings Drop Wire Extended Area Service (EAS) Facilities Flat Rate Service Foreign Exchange Foreign Exchange Directory Listing Foreign Exchange Service Instrumentalities Joint User Line Connection Local Private Line Local Service Local Service Area Message Minimum Contact Period Network Interface Non-listed Service Non-published Service By: Lang Zimmerman YELCOT VIDEO GROUP 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 4 4 4 Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION III- DEFINITIONS Schedule Name 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. Issued: Sheet Number Nonrecurring Charge (NRC) Premises Private Line Protector Rate Route Mileage Standard Network Interfacing Tie Line Toll Message Toll Rate Toll Service Trunk Line By: Lang Zimmerman YELCOT VIDEO GROUP 4 4 4 4 5 5 5 5 5 5 5 5 Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section TC Original Sheet No. 6 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION IV- RULES AND REGULATIONS Schedule Name Sheet Number 1. Application of Rules and Regulations 2 2. Undertaking of the Company 2 3. Applications for Service 3 4. Provision of Equipment 3 5. Responsibility for Charges 3 6. Cancellation of Application for Basic Service 4 7. Minimum Contract Period 4 8. Customer Termination of Service 4 9. Court-Ordered Discontinuation of Service 5 10. Resale of Service 5 11. Directories 5 12. Alterations 6 13. Customer Service-Use of 6 14. Liability of the Company 6 15. Telephone Number Retention (Number Portability) 8 16. Promotional Rates and Charges 9 17. Terms of Payment 9 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 7 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION V- LOCAL EXCHANGE SERVICE Schedule Name Sheet Number 1. AT&T Exchange 2 2. CenturyLink Exchange 3 3. Conditions 4 4. Extended Area Service (EAS) 4 5. Held for Future Use 4 6. Arkansas Telecommunications Relay Service Surcharge 5 7. Telecommunications Equipment Fund 5 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 8 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION VI- MISCELLANEOUS SERVICE ARRANGEMENTS Schedule Name Sheet Number 1. Directory Listings 2 2. Directory Assistance Service 5 3. Operator Assisted Calls 8 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 9 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION VII- SERVICE CONNECTION CHARGES Schedule Name Sheet Number 1. Service Charge for Connection, Move or Change of Service 2 2. Held for Future Use 3 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 10 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION VIII- CONSTRUCTION CHARGES APPLICABLE UNDER SPECIAL CONDITIONS Schedule Name Sheet Number 1. Concurrence 2 2. Held for Future Use 2 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 11 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION IX- CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT Schedule Name Sheet Number 1. General 2 2. Responsibility of Customer 2 3. Customer-Installed Premise Wire 3 4. Responsibility of the Company 4 5. Connection to Company Facilities Via Protective Circuitry 4 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 12 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION X- UNIVERSAL EMERGENCY NUMBER SERVICE 911 Schedule Name 1. Issued: Sheet Number General 1 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section TC Original Sheet No. 13 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XI- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 14 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XII- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 15 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XIII- CHARGES RELATED TO CUSTOMER ACTIVITY Schedule Name Sheet Number 1. Applicable Service Area 2 2. Customer Account Record Statement 2 3. Deposit from Applicant 2 4. Deposit from Customer 2 5. Deposit Due to Bankruptcy 3 6. Returned Check Charge 3 7. Rejected Credit Card Charge 3 8. Collection Fee 3 9. Late Payment Charge 4 10. Reconnection Fee 4 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 16 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XIV- DIGITAL CENTREX SERVICE Schedule Name Sheet Number 1. General 2 2. Features 3 3. Rates Schedules 7 4. Regulations 12 5. Definitions 13 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 17 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XV- CALL MANAGEMENT FEATURES Schedule Name Sheet Number 1. General Regulations 2 2. Feature Descriptions 2 3. Conditions 6 4. Rates Schedules 10 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section TC Original Sheet No. 18 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XVI- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 19 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XVII- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 20 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XVIII- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section TC Original Sheet No. 21 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XIX- ADVANCED DIGITAL SERVICES Schedule Name Sheet Number 1. General Description 2 2. Circuit Switching Service Descriptions 5 3. Technical Specifications 9 4. Regulations and Conditions 10 5. Rates Schedules 13 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section TC Original Sheet No. 22 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XX- DIGITAL CHANNEL SERVICES (DCS) Schedule Name Sheet Number Held for Future Use Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 1 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 1 GENERAL COMPANY INFORMATION 1. COMPANY INFORMATION Company Official: Calvin Czeschin President Telephone Number: 870-425-3100 Mailing Address: Issued: YELCOT VIDEO GROUP 207 East Fourth Street P.O. Box 1970 Mountain Home, Arkansas 72654 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 1 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 1 (cont’d) 2. TARIFF SYMBOLS 2.1 Issued: The following symbols appear in the right margin opposite any revision to the previously approved tariff. SYMBOL EXPLANATION (DR) Discontinued Rate (AT) Additions to Text (RT) Removal of Text (CR) Change in Rate (CP) Change in Practice (CT) Change in Text (NR) New Rate (C) A Correction (MT) Move of Text By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 1 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 1 (cont’d) 3. TARIFF FORMAT 3.1 SHEET NUMBERING Sheet numbers appear in the upper left corner of the sheet. The Table of Contents sheets are numbered sequentially beginning with TC-1. All other sheets are number sequentially within each section beginning with 1. When a new sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added between sheet 5 and 6 would be 5.1. 3.2 SHEET REVISIONS Sheet revisions appear in the upper left comer of the sheet and are used to determine the most current sheet version on file with the Arkansas Public Service Commission. For example, 3rd Revised Sheet No. 16. 3.3 4. PARAGRAPH NUMBERING SEQUENCE There are seven levels of paragraph numbering. 2. 2.1. 2.1.1. 2.1.1.A. 2.1.1.A.(1) 2.1.1.A.(1)a. 2.1.1.A.(1)a.(i) RULE EXEMPTIONS Yelcot Video Group does not currently have any rule exemptions from the Arkansas Public Service Commission. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 2 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 2- MAP and LEGAL DESCRIPTIONS Schedule Name Sheet Number 1. Map and Legal Description Concurrence 1.1. AT&T and CenturyLink Concurrence Schedule Name Sheet Number 2. Held for Future Use Issued: 2 By: Lang Zimmerman YELCOT VIDEO GROUP 2 Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 2 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 2- MAP and LEGAL DESCRIPTIONS (cont’d) 1. MAP and LEGAL DESCRIPTIONS CONCURRENCE 1.1. 2. Issued: AT&T Arkansas Exchange Map Concurrence The Company concurs in the maps and legal descriptions of Southwestern Bell Telephone Company d/b/a AT&T Arkansas, CenturyTel of Arkansas, Inc. d/b/a CenturyLink and CenturyTel of Mountain Home, Inc. d/b/a CenturyLink on file with the Commission. HELD FOR FUTURE USE By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 3 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 3- DEFINITIONS 1. Access Line - circuit between a switching center and a customer premises which includes a standard network interface (SNI). 2. Air Line Mileage - The shortest distance between the points involved. 3. Building - A structure under one roof, or two or more structures under separate roofs but connected by enclosed passageways, not crossing a public thoroughfare other than an alley, in which telephone wires or cables may be safely run. Pipes and conduits are not considered enclosed passageways. 4. Channel - A path for communication or signaling between two or more locations which provide service to the general public, having the necessary equipment and operating arrangements for terminating and interconnecting customer lines and trunks. 5. Communications System - A combination of equipment and facilities which fulfills the communication requirements of a customer. 6. Connecting Arrangement - The equipment provided by the Company to accomplish the direct electrical connection of customer-provided facilities with the facilities of the Company. 7. Contiguous Exchanges - Two exchanges whose boundaries adjoin. 8. Contiguous Property - Property owned or leased and occupied by a customer, which is not separated by public thoroughfare or by property occupied by others. 9. Contract - The service application-agreement between a customer and the Company under which service and/or facilities are furnished in accordance with the provisions of applicable tariff and under special conditions. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 3 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 3- DEFINITIONS (cont’d) 10. Cost - The words "Cost' or "Actual Cost" as used in this tariff, are intended to cover the actual cost of material, labor, vehicles, and incidentals, plus a charge for administration. 11. Directory Listings - Essential information in the telephone directory or information records of the directory publishing ILEC whereby telephone users may ascertain the telephone number of a listed customer. 12. Drop Wire - Wires between an open wire lead, aerial, or buried cable terminal and the point of entrance to the building in which the customer's telephone service is located. 13. Extended Area Service (EAS) - Interexchange telephone service furnished at flat or specified rates between one or more exchanges. 14. Facilities - Instrumentalities, supplemental equipment, apparatus, wiring, poles, cables, and other materials and mechanisms necessary to, or furnished in connection with, telephone service. 15. Flat Rate Service - Service furnished at a fixed monthly rate. 16. Foreign Exchange - Any exchange other than that in which the customer is located. 17. Foreign Exchange Directory Listing - An alphabetical listing in the directory of an exchange other than the exchange in which a customer is furnished local service. 18. Foreign Exchange Service - Exchange service furnished to a customer from a central office located in an exchange other than that in which the customer’s primary station is located, or off-premises station service furnished a customer in an exchange other than that in which the customer’s primary station is located. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 3 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 3- DEFINITIONS (cont’d) 19. Instrumentalities - The telephone instruments, switching devices, and associated equipment, located on a customer's premises. In the case of private branch exchange service, the instrumentalities include the switchboard and all associated power supplies and protection. 20. Joint User - An individual or concern authorized by the Company and the customer to share in the use of the customer's business telephone service. All arrangements regarding service must be made by the customer. 21. Line Connection - Installation of facilities provided by the Company for a circuit from the central office to the standard network interface, inclusive. 22. Local Private Line - A non-switched line located wholly within an exchange, furnished for the customers own use for communication or signaling between points on that line. 23. Local Service - Telephone service furnished between customer's stations located within the same local service area. 24. Local Service Area - The area within which telephone service is furnished under a specific schedule of rates. This area may include one or more exchanges without the application of toll charges. 25. Message - A completed customer telephone call. 26. Minimum Contract Period - The minimum length of time for which a customer is obligated to pay for service, facilities, and equipment, whether or not retained by the customer for such minimum length of time. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 3 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 3- DEFINITIONS (cont’d) 27. Network Interface - The points of common termination of company-provided and customer provided facilities. Sometimes referred to as the Standard Network Interface (SNI). 28. Non-listed Service - An arrangement whereby a customer's number is omitted from the telephone directory but not from the information records, at the customer's request. 29. Non-published Service - An arrangement whereby a customer's listing is omitted from both the telephone directory and the information records, at the customer's request. 30. Nonrecurring Charge (NRC) - A one-time charge covering installation, move or change of Facilities accomplished at a customer's request. 31. Premises - In multiple occupancy buildings a customer's premises are restricted to the portion of building owned or leased by the customer. In single occupancy buildings or where more than one building is occupied by one firm or individual, the customer's premise includes the buildings occupied by the customer which are on contiguous property or are not separated by property occupied by others. 32. Private Line - A line consisting of a dedicated communication channel or channels connecting two or more locations. 33. Protector - (See Standard Network Interface). Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 3 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SECTION 3- DEFINITIONS (cont’d) 34. Rate - A recurring monthly assessment made in conjunction with the provision of a service. 35. Route Mileage - The distance measured along the route of the circuit between any two or more given points on that circuit. 36. Standard Network Interface (SNI) - The points of common termination of companyprovided and customer-provided facilities or demarcation point. 37. Tie Line - A circuit connecting the private branch exchange systems for the purpose of interconnecting the stations of one system with the stations of the other without the use of trunk lines to a central office of the Company. 38. Toll Message - A completed call between two exchange stations located in different local service areas, between the two toll stations, or between a toll station and an exchange station, for which charges are made on a per-unit basis. 39. Toll Rate - The rate prescribed for toll messages based upon the duration of the message, time of day, number of calls, and distance between exchanges (may be interstate or intrastate). 40. Toll Service - Telecommunications service between exchanges carried on the public switched network for which charges are made on a per-unit basis. 41. Trunk Line - A telephone circuit between two central offices or between a private branch exchange and a company central office. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION IV- RULES AND REGULATIONS Schedule Name Sheet Number 1. Application of Rules and Regulations 2 2. Undertaking of the Company 2 3. Applications for Service 3 4. Provision of Equipment 3 5. Responsibility for Charges 3 6. Cancellation of Application for Basic Service 4 7. Minimum Contract Period 4 8. Customer Termination of Service 4 9. Court-Ordered Discontinuation of Service 5 10. Resale of Service 5 11. Directories 5 12. Alterations 6 13. Customer Service-Use of 6 14. Liability of the Company 6 15. Telephone Number Retention (Number Portability) 8 16. Promotional Rates and Charges 9 17. Terms of Payment 9 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS 1. 2. Issued: APPLICATION OF RULES AND REGULATIONS 1.1. The rules and regulations contained herein apply to intrastate service and facilities furnished within the State of Arkansas by Yelcot Video Group, hereinafter referred to as the "Company", as may be subject to the jurisdiction of the Arkansas Public Service Commission (the "Commission".) 1.2. When services and facilities are provided in part by the Company and in part by other companies, the rules and regulations of the Company apply to that portion of the service or facilities furnished by it. 1.3. In the event of a conflict between any rate, rule, regulation or provision contained in this tariff and any rate, rule, regulation or provision contained in the tariffs of another company or companies in which the Company concurs, the rate, rule, regulation or provision contained in this tariff shall prevail. UNDERTAKING OF THE COMPANY 2.1. The Company does not undertake to transmit messages, but offers the use of its facilities, where available, for communication between parties subject to the terms and conditions specified in these tariffs. 2.2. The Company's obligation to furnish, or continue to furnish telecommunications service is dependent upon its ability to obtain, without unreasonable expense, retain, and maintain, suitable rights-of-way and facilities, and to provide for the installation of those facilities required to furnish and maintain that service. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 3. 4. 5. Issued: APPLICATIONS FOR SERVICE 3.1. Applications for service, or requests from customers for additional service or changes in the grade or class of service become contracts when received and accepted by the Company and are subject to the minimum contract term, which is one month unless specified otherwise. 3.2 Any general change in rates, rules or regulations prescribed by the Commission modifies the terns and conditions of contracts to the extant of such change. PROVISION OF EQUIPMENT 4.1. Generally, all equipment necessary for the provision of any given service will be furnished and owned by the customer, except where the Company continues to lease equipment on a deregulated basis. 4.2. Customer-owned terminal equipment and communications system may be connected with the facilities furnished by the Company pursuant to the provisions of this tariff. In these instances, the Company will take all reasonable precautions to assure that the telecommunications network is not exposed to harmful or hazardous voltages as a result of interconnection with customer-owned equipment. RESPONSIBILITY FOR CHARGES 5.1. The customer is responsible for all charges arising out of the use of or in conjunction with any services furnished to him by the Company, including collect toll messages which have been accepted at the customer’s telephone number. 5.2. Monthly recurring charges will be billed in advance and toll charges are billed in arrears. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 6. CANCELLATION OF APPLICATION FOR BASIC SERVICE 6.1. 7. 8. Issued: When the customer cancels an application for service prior to the start of installation of service, or prior to the start of special construction, no charge applies. When installation of service has been started prior to the cancellation, a cancellation charge equal to the minimum service charge shall apply. Where special construction has been started prior to the cancellation, a charge equal to the cost incurred in the special construction, less net salvage applies. Installation or special construction for a customer is considered to have started when the Company incurs any expense in connection with the installation which would not otherwise have been incurred. MINIMUM CONTRACT PERIOD 7.1. Except as specified elsewhere in this tariff, the minimum contract period is one month from the date service or additions to service are established, and the minimum charge is the authorized rate for one month. For purposes of rate administration, each month is considered to have thirty (30) days. 7.2. The Company may require a contract period longer than one month at the same location in connection with unusual construction necessary to meet the specific demands far service. CUSTOMER TERMINATION OF SERVICE 8.1. The customer may terminate service prior to the expiration of the initial contract period after giving notice to the Company pursuant to Rule 6.20 of the Commission's General Service Rules. The customer will be liable for all charges for the full initial contract period, plus all charges due for toll or other services which have been furnished. 8.2. The customer may terminate service after the expiration of the initial contract period after notifying the Company pursuant to the provisions of Rule 6.20. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 9. COURT-ORDERED DISCONTINUANCE OF SERVICE 9.1. 10. RESALE OF SERVICE 10.1. 11. The Company will discontinue service upon receipt of an order from any court directing the Company to discontinue such service. The Company shall give notice to the customer at the time of the discontinuance of service of its reasons for doing so, said notice to be accompanied by a copy of the order from the court. The resale of any service provided by the Company is not permitted except as provided elsewhere in this tariff or as specifically authorized by the Company. DIRECTORIES 11.1 General 11.1.1. AT&T and/or CenturyLink, as the ILEC directory publisher, will distribute one directory without charge to the Company’s customers. 11.1.2. The liability of the Company for any error or omission in these ILEC directories shall not exceed the amount of actual damage suffered, and in no event shall exceed an amount equal to the number listing service charge to the customer for the period during which the directory contained the error or omission in the last published directory of the exchange. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 4 Original Sheet No. 6 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 12. ALTERATIONS 12.1. The customer agrees to notify the Company promptly whenever alterations or new construction on premises owned or leased by him necessitate changes in the Company's facilities, and the customer agrees to pay the Company's current charges for such changes. 13. CUSTOMER SERVICE - USE OF 13.1. 14. Customer telephone service is furnished only for use by the customer. Business rates apply whenever the use of the service is primarily or substantially of a commercial, professional, institutional, or otherwise occupational nature, or where the listing required is such as to indicate business use. Residential rates apply when the use of the service is of a domestic nature, provided that service is not used substantially for occupational purposes. LIABILITY OF THE COMPANY 14.1. Given the customer's exclusive control of his communications over Company provided facilities, and of the other uses for which Company facilities may be furnished, and because errors incident to the service and the use of facilities are unavoidable, the services and facilities furnished by the Company are subject to the terms, conditions and limitations specified herein. 14.2 Issued: The Company's failure to provide or maintain facilities under this tariff shall be excused by labor difficulties, governmental orders, civil commotions, acts of God and other circumstances beyond the Company's control, subject to the interruption and outage allowance provisions of the Commission's General Service Rules. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 4 Original Sheet No. 7 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 14. LIABILITY OF THE COMPANY (cont’d) 14.3 Defacement of Premises - No liability shall attach to the Company by reason of any defacement or damage to the customer's premises resulting from the existence of the Company's facilities on such premises, or by the installation or removal thereof, when such defacement or damage is not the result of the negligence or willful act of the Company or its employees. 14.4 The Company's liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer or any others, for damages arising from errors or omissions in accepting listings as presented by customers or prospective customers, the Company's liability, if any, shall not exceed the amount paid for number listing service during the period covered by the directory in which the error or omission occurred as more specifically addressed in the section of this tariff entitled “Directories”. 14.5 Indemnification - The Company's liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer, the customer indemnifies and holds harmless the Company against claims, losses or suit for injury, death, or damage to any property which arise from: 14.5.1. The use of customer-provided premises equipment, voltages or currents transmitted over the Company's facilities caused by customer-provided premises equipment. Further, the customer indemnifies and holds harmless the Company against claims for libel, slander, or the infringement of copyright arising directly or indirectly from the material transmitted over the Company's facilities or the use thereof by the customer; against claims for infringement of patents arising from, combining with or using in connection with, facilities furnished by the Company and apparatus, equipment, and systems provided by the customer. Issued: By: Lang Zimmerman Effective: YELCOT VIDEO GROUP APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 8 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 14. LIABILITY OF THE COMPANY (cont’d) 14.6. Liability - The Company's liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer, for damages arising out of mistakes, omissions, interruptions, delays or errors, or defects in-transmission occurring during provision of telephone service, the Company's liability, if any, shall not exceed an amount equivalent to the proportionate, charge to the customer for the period of service during which such mistake, omission, interruption, delay, error or defect in transmission or service occurs and continues. This liability shall be in addition to any amounts that may otherwise be due to the customer under this tariff as an allowance for interruptions. 15. Issued: Telephone Number Retention (Number Portability) Telephone Number Retention is an optional feature by which a Customer, who was formally a Customer of another local exchange carrier at the same premises location, may retain his/her telephone number(s) for use with the Company-provided Exchange Services. Telephone Number Retention service is only available in areas where the Company maintains some form of number retention arrangement with the Customer’s former local exchange carrier. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 4 Original Sheet No. 9 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only RULES AND REGULATIONS (cont’d) 16. PROMOTIONAL RATES AND CHARGES 16.1. The Company may, during certain specified periods, offer promotional rates for the purpose of encouraging customer interest in and evaluation of a particular service offering. 16.2. A promotional rate is defined to be a temporary reduction or waiver of the monthly recurring rate and/or nonrecurring charge of a tariffed service. 16.3. The Company will notify the Commission 30 days in advance, by letter in Docket No. 86-033-A, specifying the service involved, the terms and location of the promotion, the dates of the promotion, and referencing Docket NO. 95-1 69-TF. 16.4. Promotional rates shall be applied only to new or additional units-of service ordered during the promotional rate period. 17. TERMS OF PAYMENT 17.1. A customer's bill is payable upon receipt and is due 22 days after the date the bill is mailed. A late payment will be applied to payments made after the close of business on the due date pursuant to Rule 5.06. These terms of payment will apply to all of the Company's tariff schedules. Issued: By: Lang Zimmerman Effective: YELCOT VIDEO GROUP APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 5 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION V- LOCAL EXCHANGE SERVICE Schedule Name Sheet Number 1. AT&T Exchange(s) 2 2. CenturyLink Exchange(s) 3 3. Conditions 4 4. Extended Area Service (EAS) 4 5. Held for Future Use 4 6. Arkansas Telecommunications Relay Service Surcharge 5 7. Telecommunications Equipment Fund Surcharge 5 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 5 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only LOCAL EXCHANGE SERVICE 1. Issued: AT&T EXCHANGES 1.1. Applicable to Business and Residence individual service furnished in the following exchange: 1.2. The tariff is for local exchange service, covers the period of one month, payable in advance, and entitles the customer to service under the Rules and Regulations of the Commission and the Company. 1.3. RATES Single line business $30.20 Multi-line business $ 29.70 Single line residence $ 15.60 PABX $ 45.80 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 5 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only LOCAL EXCHANGE SERVICE (cont’d) 2. Issued: CENTURYLINK EXCHANGES 2.1. Applicable to Business and Residence individual service furnished in the following exchange(s): 2.2. The tariff is for local exchange service, covers the period of one month, payable in advance, and entitles the customer to service under the Rules and Regulations of the Commission and the Company. 2.3. RATES Single line business $30.20 Multi-line business $ 29.70 Single line residence $ 15.60 PABX $ 45.80 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 5 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only LOCAL EXCHANGE SERVICE (cont’d) 3. 4. CONDITIONS 3.1. The above rates do not include the telephone instrument or other terminal equipment. Local Service is provided through facilities owned and maintained according to standards of the Company. The territory served is shown on maps concurred in by the Company. This territory is referred to as an exchange. 3.2. The application of business or residence rates is determined by the actual and obvious use made of the service by the customer as defined in the Commission's Special Rules - Telecommunications. 3.3. Local service rates include the line which provides access to the central office switching equipment. Customer premises equipment is excluded. 3.4. Applicable taxes levied by federal, state, county and local taxing authorities are in addition to the rates set forth in this Section. EXTENDED AREA SERVICE (EAS) 4.1. 5. Issued: EAS service is provided in the Exchange only as Ordered on a mandatory basis by the Commission. HELD FOR FUTURE USE By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 5 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only LOCAL EXCHANGE SERVICE (cont’d) 6. 7. Issued: ARKANSAS TELECOMMUNICATIONS RELAY SERVICE SURCHARGE (TRS) 6.1. On December 31, 1991, the Commission entered Order No. 4 of Docket No. 91-051U requiring all Arkansas Local Exchange Carriers ("LECs") to collect a surcharge per month per access line from all customers effective April 1, 1992. The surcharge is a source of funding for the design and implementation of Title IV of the Americans With Disabilities Act ("ADA") through the establishment of a non-profit corporation, Arkansas Relay Services, Inc., to select and oversee the operations of a vendor to provide Telecommunications Relay Service ("TRS") for customers in Arkansas. 6.2. The Company concurs in the tariff rates and charges for TRS approved for Southwestern Bell Telephone Company in their General Exchange Tariff and in any future amendment or revision to such tariff as approved by the Commission. 6.3. The rate applies for each exchange access line up to 100 lines per customer location. TELECOMMUNICATIONS EQUIPMENT FUND SURCHARGE (TEF) 7.1. Act 501 of 1995 requires all Arkansas Local Exchange Carriers (LECs) to collect a surcharge per month per access line from all customers. The access line surcharge is a source of funding to provide telecommunication devices for persons who are deaf, blind or speech impaired. The access line surcharge levied under this Act shall be collected by the LECs from their customers and deposited as special revenues in the State Treasury to the credit of the Telecommunications Equipment Fund. 7.2. The Company concurs in the tariff rates and charges for TEF approved for Southwestern Bell Telephone Company in their General Exchange Tariff and in any future amendment or revision to such tariff as approved by the Commission. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 6 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION VI- MISCELLANEOUS SERVICE ARRANGEMENTS Schedule Name Sheet Number 1. Directory Listings 2 2. Directory Assistance Service 5 3. Operator Assisted Calls 8 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 6 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS 1. DIRECTORY LISTINGS 1 .1 1.2. RATES MONTHLY RATE Business Residence 1.1.1. Primary Listing N/C N/C 1.1.2. Additional Listing, each number $ 6.00 $ 3.00 1.1.3. Foreign Exchange Listing $6.00 $ 3.00 1.1.4. Non-Published Service, each number* $ 5.50 $ 5.50 1.1.5. Non-Listed Service, each number $ 3.50 $ 3.50 1.1.6. Dual Name Service $ 6.00 $ 3.00 CONDITIONS 1.2.1. One main number listing, which may include the name, address and telephone number of the individual(s), organization, firm or corporation will be furnished in the white page section of the applicable ILEC directory at no charge. Business listings must be in the concern's official/legal name. Additional listings and other types of listings are available for a fee. * Telephone number may be disclosed if the called party has equipment to display Calling Party Number (Caller ID). CPN or Caller ID Blocking is available, at no charge. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 6 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 1. DIRECTORY LISTINGS (cont’d) 1.2. CONDITIONS (cont’d) 1.2.2. Listings will be limited to such information as is necessary for proper identification. 1.2.3. Listings without address or without house number will be provided for customers who desire such a listing. 1.2.4. The listing consists of one line. When use of abbreviations impairs clarity and identification, a second line may be used with additional charge. 1.2.5. The Company may refuse to insert any listing which, in its judgment, does not facilitate the use of the directory. 1.2.6. An additional listing must include the same address and telephone number as the primary listing except that a different address may be shown for offpremises PBX or Centrex stations located on other premises occupied by the customer. 1.2.7. Additional listings may be furnished with residence service for others who are members of the customer's domestic establishment and who occupy the same premises for a fee. 1.2.8. The rate for a foreign listing will be the rate of the local exchange carrier in whose directory the listing appears. A foreign listing may be furnished for customers requesting their listing be included in a white page directory alpha section different than normal. 1.2.9. Non-published number service is an arrangement where a customer's listing is omitted from both the telephone directory and information listing. A monthly recurring fee applies. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 6 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only 1. MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) DIRECTORY LISTINGS (Cont’d) 1.2. CONDITIONS (cont’d) 1.2.10. The Company will take reasonable precautions not to publish the number in the publicly distributed directories and, except when required by law, will not disclose the number to any person other than representatives of law enforcement agencies, its own employees or representatives or those of other telephone companies responsible for publishing the directory. 1.2.11. Non-listed service is an arrangement whereby a customer's number is omitted from the telephone directory but not from the information records. 1.2.12. When non-published or non-listed service is to be furnished, the customer may be required to execute an agreement which holds the Company harmless from any damages which might arise and which absolves the Company from any responsibility for the failure of the customer to receive calls because of the non-published or non-listed arrangement. 1.2.13. Non-published and non-listed service customers will be required to maintain such service until the first issuance of a directory in which a requested change may be published, or until telephone service is discontinued. 1.2.14. Billing for such services will be discontinued with the last regular bill dated before the issuance of the directory in which the change is made. 1.2.15. Non-published or non-listed service customers may not change from one to the other without incurring a change charge. 1.2.16. The Company's liability arising from errors in or omission of directory listings shall be limited to and satisfied by a refund not exceeding the amount of the charges for such if the customer's service is affected during the period covered by the directory in which the error or omission occurred. In no event shall the Company be responsible for any consequential damages arising out of any error or omission related to directory service. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 6 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 2. DIRECTORY ASSISTANCE SERVICE 2.1. GENERAL 2.1.1. The Company furnishes Directory Assistance Service whereby customers may request assistance in determining directory information in the same local calling area or in the same Long Distance Numbering Plan Area. 2.1.2. A customer request for directory assistance is any call to 411 or 870-5551212 directory assistance attendant. 2.1.3. A maximum of two telephone numbers may be requested per call to a directory assistance attendant. 2.1.4. Charges for Directory Assistance Service are not applicable to calls placed from customers who have physical, visual, mental or reading handicaps that prevent them from using the telephone directory. The method of exempting those handicapped customers shall be via the completion of an exemption form supplied by the Company and the Company's acceptance of that form. 2.2. RATES 2.2.1 For customer direct dialed calls to a directory assistance attendant, a charge of $ 2.19 per call is applicable. 2.2.2. For all customer requests for directory assistance which are placed to a directory assistance attendant via an operator, a charge of $1.00 per call is applicable (maximum of two requested numbers per call). 2.2.3. Directory Assistance charges billed to a telephone credit card, or a telephone number other than the originating number via an operator, will be billed at $ 2.25 per call rate. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 6 Original Sheet No. 6 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 2. DIRECTORY ASSISTANCE SERVICE (cont’d) 2.3. NATIONAL DIRECTORY ASSISTANCE SERVICE 2.3.1. DESCRIPTION National Directory Assistance Service is provided to customers of the Company for the purpose of requesting telephone numbers of individuals Or businesses who are located outside the customer's local Directory Assistance service area. 2.3.2. TERMS AND CONDITIONS 2.3.2.A. There are no cal1 allowances or exemptions for National Assistance customers. 2.3.2.B. If a customer dials Directory Assistance for the purpose of obtaining a National Directory Assistance listing, and also asks for a listing within their local Directory Assistance service area, the charge for National Directory Assistance applies. 2.3.2.C. A maximum of two requested telephone numbers are allowed per call. 2.3.2.D. Charges apply to each call placed to National Directory Assistance from a Public Access line. 2.3.2.E. In locations, including Public Access Lines, where the customer has the capability to dial National Directory Assistance but places a call to the National Directory Assistance service attendant via an operator, the operator assistance charge may apply, in addition to the National Directory Assistance Charge. 2.3.2.F. Each call dialed directly by customer Issued: By: Lang Zimmerman YELCOT VIDEO GROUP $1.50 Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 6 Original Sheet No. 7 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 2. DIRECTORY ASSISTANCE SERVICE (cont’d) 2.4. DIRECTORY ASSISTANCE CALL COMPLETION 2.4.1. DESCRIPTION Where facilities permit, a customer calling for directory assistance may request the completion of local, intraLATA calls to the telephone number that was provided to that customer on the directory assistance call. 2.4.2. TERMS AND CONDITIONS 2.4.2.A. Directory Assistance Call Completion is available to residence, and business customers. 2.4.2.B. Directory Assistance Call Completion can be blocked at the originating customer's request. 2.4.2.C. All Operator Service charges apply as appropriate. 2.4.2.D. There are no call allowances. 2.4.3. RATES The following rate is in addition to the Directory Assistance charge and any charge for intraLATA toll or any local message charge, if applicable. Each Call Completed Issued: By: Lang Zimmerman YELCOT VIDEO GROUP $ 1.35 Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 6 Original Sheet No. 8 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 3. OPERATOR ASSISTED LOCAL CALLS 3.1. GENERAL 3.1.1. Operator Assisted Local Calling Service is provided upon customer request in dialing a local number, requesting a local Person-to-Person call, placing a local collect call, verifying the status of a line, and interrupting a conversation already in progress. 3.1.2. Operator Assisted Local Calling Charges will not apply in the following situations: 3.1 2.A. For calls to the Company for official telephone business. 3.7.2.B. Local calls from customers whose physical or visual handicaps prevent them from making the call direct. 3.1.2.C. For emergency calls to agency type telephone numbers such as to those agencies of the federal, state or local government which have the capability and legal authority to provide aid in emergency situations, i.e. 911. 3.1.2.D. When the caller advises he has had service trouble in reaching the terminating number and the service trouble is verified by the Company. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 6 Original Sheet No. 9 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 3. OPERATOR ASSISTED LOCAL CALLS (cont’d) 3.2. LINE STATUS VERIFICATION 3.2.1. The provision of Line Status Verification involves an operator determining the condition of an access line that a customer requests to be checked. 3.2.1 .A. This service is provided where facilities exist. 3.2.1.B. No request will be processed on a collect, or reversal of charges, or Person-to-Person basis. 3.2.1 .C. The service charge in below applies to calls from customers who request operator assistance in determining the status of a line, except for calls to and from authorized emergency agencies (ie., police, fire, and ambulance). 3.3. BUSY INTERRUPT 3.3.1. The provision of Busy Interrupt involves an operator interrupting a conversation in progress to ascertain willingness to establish conversation with an alternate party. 3.3.2. This service is provided where facilities exist. 3.3.3. No request will be processed on a collect, or reversal of charges, or Person-to-Person basis. 3.3.4. The service charge in below applies to calls from customers who request local assistance in the interruption of a conversation in progress, except for calls to and from authorized emergency agencies (ie., police, fire and ambulance). Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 6 Original Sheet No. 10 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only MISCELLANEOUS SERVICE ARRANGEMENTS (cont’d) 3. OPERATOR ASSISTED LOCAL CALLS (cont’d) 3.4. Issued: RATES AND CHARGES Line Station Verification Busy Interrupt Operator Handled Collect Operator Handled Person-to-Person $ 1.40 $ 2.15 $ 3.95 $ 8.95 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 7 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION VII- SERVICE CONNECTION CHARGES Schedule Name Sheet Number 1. Service Charge for Connection, Move or Change of Service 2 2. Held for Future Use 3 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 7 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SERVICE CONNECTION CHARGES 1. SERVICE CHARGE FOR CONNECTION, MOVE OR CHANGE OF SERVICE 1.1. GENERAL 1.1.1. A service charge consisting of one or more charges specified herein is applicable, as a non-recurring charge, to the ordering, installing, moving, changing, rearranging and furnishing of telephone service. The term "service charge" represents one of the following work functions necessary to perform any of the activities described herein. 1.1.1.A. Service Ordering Charge - receiving, recording and processing information in connection with a customer request for service or equipment. One Service Ordering Charge is applicable per customer request, per due date, per premises. Where both business and residence service is furnished on the same premises, the "per customer request" treatment is applicable separately for each service. However, when multiple service orders are required for Company reasons, only one Service Ordering Charge applies. 1.1.1.B. Central Office Line Connection Charge –work associated with arranging an exchange line to provide service between the central office and the customers premise and/or other premises where the service is to be terminated. 1.1.1.C. Premise Visit Charge - when it is necessary to travel to the customer's premises, one Premise Visit Charge is applicable per customer request, per due date, per premises. However, in the instance of a trouble report, the Company shall test the local loop up to the standard network interface at no charge, pursuant to the Special Rules - Telecommunications, Rule 4.05. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 7 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only SERVICE CONNECTION CHARGES (cont’d) 1. SERVICE CHARGE FOR CONNECTION, MOVE OR CHANGE OF SERVICE (cont’d) 1.2 RATES The charges specified herein do not contemplate work begun being interrupted by the customer. If the customer interrupts work once begun, a charge in addition to the specified charges will be made equal to the additional cost involved. 1.2.1 2. Issued: Non-Recurring Service Ordering Charge $ 10.00 1.2.2. Central Office Line Connection Charge $ 25.00 1.2.3. Premise Visit Charge $ 25.00 HELD FOR FUTURE USE By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 8 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION VIII- CONSTRUCTION CHARGES APPLICABLE UNDER SPECIAL CONDITIONS Schedule Name Sheet Number 1. Concurrence 2 2. Held for Future Use 2 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 8 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CONSTRUCTION CHARGES APPLICABLE UNDER SPECIAL CONDITIONS 1. CONCURRENCE Yelcot Video Group concurs in the terms and conditions of Section VIII – Construction Charges Applicable Under Special Conditions as found in the Yelcot Telephone Company Local Tariff. 2. Issued: HELD FOR FUTURE USE By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 9 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION IX- CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT Schedule Name Sheet Number 1. General 2 2. Responsibility of Customer 2 3. Customer-Installed Premise Wire 3 4. Responsibility of the Company 4 5. Connection to Company Facilities Via Protective Circuitry 4 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 9 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT 1. 2. Issued: GENERAL 1.1. Customer-provided circuitry and terminal equipment may be connected at the customer’s premises to facilities furnished by the Company for use with individual line exchange service in compliance with Part 68, Subpart B of the Federal Communication Commission Rules and Regulations. 1.2. The Rules and Regulations section of this Tariff, as well as the Rules adopted by the Commission, also apply when the customer elects to provide his own equipment. RESPONSIBILITY OF CUSTOMER 2.1. An access-line customer must subscribe to, and be capable of providing operation for, sufficient quantities of access lines to provide adequate access to his customer-provided equipment in accordance with accepted communications industry standards. 2.2. Upon notification from the Company that the customer-provided equipment is causing or is likely to cause harm to any person or the system, or that such equipment is causing or likely to cause interference with the system, the customer shall make such change as is necessary to remove such harm or interference. Failure to make such change will result in suspension of service in accordance with Rules 6.01 and 6.04 of the Commission's General Service Rules until such change is completed to the satisfaction of the Company. Any connection of equipment by a customer to the facilities of the Company that is not made in accordance with the standards set forth in the most current issue of the American National Standard Institute's National Electrical Safety Code and/or the National Electrical Code shall be deemed likely to cause harm. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 9 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT (cont’d) 3. 4. CUSTOMER-INSTALLED PREMISE WIRE 3.1. Premise inside wire and jacks associated with residence and business line exchange access service will be provided by the customer. 3.2. Premises inside wire provided by the customer is connected to exchange access service at the protector or the standard network interface as such devices are commonly known within the industry. 3.3. The protector or standard network interface is provided as part of the exchange access service provided by the Company and will be installed at a location determined by the Company which is accessible to the customer. 3.4. The customer assumes the risk of loss of service, damage to property or death to or injury to the customer or anyone acting on behalf of the customer when the customer provides, maintains, or attempts to provide or maintain inside wire. 3.5. The Company will promptly notify the customer when the service difficulty or trouble results from customer provided insider-wire or jacks. RESPONSIBILITY OF THE COMPANY 4.1. Issued: The Company is responsible for providing telecommunication service that complies with standards of service set forth in the Commission's Special Rules-Telecommunications and the Commission's General Service Rules. The Company is not required, and does not warrant or guarantee, that any or all types of customer-provided equipment is compatible and/or will operate or properly function on the Company's facilities. It shall be the sole responsibility of the customer to ensure that customer-provided equipment is compatible with the Company's facilities that provide service to the customer, and the Company shall not be responsible for any loss or damage due to or caused by the failure of customerprovided equipment to function on the Company's facilities. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 9 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT (cont’d) 4. 5. Issued: RESPONSIBILITY OF THE COMPANY (cont’d) 4.2. The Company shall not be responsible to the customer for changes in the technical criteria or in any of the facilities, operations or procedures initiated by the Company or appropriate regulatory agencies which might render any customer-provided equipment obsolete or otherwise affect its use or performance. 4.3. The Company shalt not be responsible for the installation, operation or maintenance of any customer-provided communications systems or equipment. CONNECTION TO COMPANY FACILITIES VIA PROTECTIVE CIRCUITRY 5.1 Customer-Provided terminal equipment not conforming with Part 68 of the Federal Communications Commission Rules and Regulations may be connected to Company facilities for telecommunication service via protective circuitry provided by the Company. The charges for such protective circuitry will be based upon costs, including a return, and will be subject to approval by the Commission. 5.2. The utility shall not be responsible for the through transmission of signals generated by customer-provided equipment or systems or for the quality of, or defects in such transmission, or the reception of signals by customer provided equipment or systems. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 10 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION X- UNIVERSAL EMERGENCY NUMBER SERVICE 911 1. GENERAL Where requested by local government authorities, and subject to the availability of facilities, the Company will provide a universal number “911” dialing to its Customers for simplified emergency access police, fire and other emergency services. 911 calls will be routed for answering to a Public Safety Answering Point (PSAP) as designated by the local government unit authorized to establish and operate such systems. The Company does not undertake to answer and forward 911 calls, but furnishes the use of its facilities to enable the local government unit or its designee to answer and respond to such calls. The 911 Calling Party, by calling 911 Service, gives consent for the Company to provide 911 information consisting of the name, address, telephone number, and other calling party information when available, to Law Enforcement Agencies and other emergency service providers on a call-by-call basis for the purpose of enabling those agencies or service providers to respond to emergency calls for assistance. Database inquiries for 911 information consisting of name, address, telephone number and other information when available, will only be allowed for purposes of dispatching or responding to 911 emergency calls or integrity verification as prescribed by the applicable state codes, rules or legislation. Customers with Unlisted or Non-published numbers as well as those customers who have been requested per line blocking forfeits the privacy afforded by these services on calls made to 911. The provision of 911 Service by the Company shall not be interpreted, construed, or regarded as being for the benefit or creating any Company obligation, either express or implied, toward any third person or legal entity other than the customer. The Company’s entire liability to any person for interruption or failure of 911 Service shall be limited to the terms specified in this tariff by statute. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 11 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only TABLE OF CONTENTS SECTION XI- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 12 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XII- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 13 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XIII- CHARGES RELATED TO CUSTOMER ACTIVITY Schedule Name Sheet Number 1. Applicable Service Area 2 2. Customer Account Record Statement 2 3. Deposit from Applicant 2 4. Deposit from Customer 2 5. Deposit Due to Bankruptcy 3 6. Returned Check Charge 3 7. Rejected Credit Card Charge 3 8. Collection Fee 3 9. Late Payment Charge 4 10. Reconnection Fee 4 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 13 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CHARGES RELATED TO CUSTOMER ACTIVITY 1. APPLICABLE SERVICE AREA 1.1. 2. CUSTOMER ACCOUNT RECORD STATEMENT 2.1. 3. 4. Issued: To all customers taking telephone service under the Company's rate schedules as they are now or as they may in the future be filed and approved by the Commission. The Company will charge a fee of five dollars ($5.00) when a customer or any authorized party requests a statement of the customer's account record as described by the Commission's General Service Rules. DEPOSIT FROM APPLICANT 3.1. Under certain circumstances the Company may require a deposit from an applicant pursuant to the provisions of the Commission's General Service Rules. 3.2. The general amount of the deposit shall be equal to one month's bill for local exchange service, plus two average bills for toll as defined in the Commission's General Service Rules. Certain exceptions such as for unauthorized use, tampering, bankruptcy or prior unpaid bills, may also be applicable. DEPOSIT FROM CUSTOMER 4.1. Under certain circumstances the Company may require a new deposit or an increase in the amount of a deposit from a customer pursuant to the provisions of the Commission's General Service Rules. 4.2. When the Company charges a new or additional deposit, the total amount of deposit at any time shall not be more than the total of the customer's two highest bills during the last twelve (12) months, except in instances of unauthorized use, tampering, or bankruptcy. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 13 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CHARGES RELATED TO CUSTOMER ACTIVITY (cont’d) 5. DEPOSIT DUE TO BANKRUPTCY 5.1. 6. RETURNED CHECK CHARGE 6.1. 7. The Company will charge a fee of ten dollars ($10.00) when a customer pays by credit card Automated Clearing House (ACH) and the payment is rejected by the credit card company. COLLECTION FEE 8.1. Issued: The Company will charge a returned check fee of twenty-five dollars ($25.00) when a customer pays by check and the check is returned to the Company for any reason other than bank error. REJECTED CREDIT CARD CHARGE 7.1. 8. In accordance with the United States Bankruptcy Code, U.S.C.A. Title Vl 5 366, the Company may require an applicant or a customer to furnish adequate assurance of payment in the form of a deposit or other security. For customers, this deposit may be in addition to all other deposits posted with the Company before the Bankruptcy filing. The Company does not suspend service at the customer's premises, therefore, no collection fee is applicable. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 13 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CHARGES RELATED TO CUSTOMER ACTIVITY (cont’d) 9. 10. LATE PAYMENT CHARGE 9.1. The Company will charge a late payment charge not to exceed ten percent (10%) of the first thirty dollars ($30.00) of the customer's bill and two percent (2%) of the remainder. 9.2. The late payment charge will apply on the overdue portion of a customer's bill for service. The due date for the Company's bills shall not be less than 22 calendar days after the date the bill is mailed. RECONNECTION FEE 10.1. Issued: The Company will charge a reconnection fee of fifteen dollars ($15.00) when a customer or other authorized party requests reconnection during normal working hours (Monday through Friday 8:00 a.m. to 12:00 p.m. and to 1:00 p.m. to 5:00 p.m.), and payment is made at a Company business office or payment agency before the Company's close of business on the same day. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XIV- DIGITAL CENTREX SERVICE Schedule Name Sheet Number 1. General 2 2. Features 3 3. Rates Schedules 7 4. Regulations 12 5. Definitions 13 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE 1. GENERAL 1.1. Digital Centrex Service is a Flat-rate business service with a 2 line minimum requirement. It is a central office based service provided from suitably equipped Telephone Company digital central office facilities. DTMF station signalling is provided as a standard feature with this service. 1.2. The equipment permits the direct dialing between lines connected to the service and the direct dialing of outgoing calls. Incoming calls are received by direct inward dialing from the calling party to the station line or through an attendant console. 1.3. Digital Centrex Service consists of basic lines equipped with standard features, plus a number of optional features. The standard features are included in Digital Centrex Service. Optional features are offered subject to availability. Attendant consoles and station equipment are to be provided by the customer, or can optionally be leased from the Company. 1.4. Digital Centrex Service will be offered under two basic packages: Multiline Variety Package (MVP) for 2-6 lines; Integrated Business Services (16s) for 2-2999 lines Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 2. FEATURES 2.1. Issued: Standard Features: Station Features MVP IBS Automatic Line Call Forward, All Calls Call Forward, Busy Call Forward, No Answer Call Hold Consultation Hold/Three-way Conferencing Call Transfer Call Pick-Up Call Waiting Cancel Call Waiting Distinctive Ringing Distinctive Call Waiting Tones Intercom Dialing Station-to-Station Calling Speed Calling: Convenience Dialing Group Speed Calling Individual Short List Individual Long List X X X X X X X X X X X X X X X X X X - X X X X X X X X X X X X By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 2. FEATURES (cont’d) 2.1. Standard Features: (cont’d) System Features Access Common Control Switching Arrangement (CCSA) MVP IBS - X Automatic Identification of Outward Dialing (AIOD) Attendant Services Non-Data Link Consoles X X X X X X X X X X X X X X X X X - X Direct Inward Dialing (DID) Direct Outward Dialing (DOD) X X X X By: Lang Zimmerman YELCOT VIDEO GROUP Effective: Class of Service (COS) Restrictions Denied Originating Services Denied Terminating Services Local Only (LOCO) Toll Restricted Services Unrestricted Services Code Restrictions Customer Assignable Options 1-4 RES1 and RES2 - Fully Restricted Services - Semi Restricted Services Dictation Access and Control Dual Tone Multifrequency (DTMF) only Issued: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 2. FEATURES (cont’d) 2.1. Issued: Standard Features: (cont’d) System Features MVP IBS Directory Number (DN) Hunt (DNH) First Circular Sequential Distributed - Line Hunt Overflow to DN - Line Hunt Overflow to Route Line Hunting, Stop Hunt Line Hunting, Random Make Busy X X X X X X X X X X X X X X X X X X Loudspeaker and Radio Paging Access Off- Premise Stations X X X By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 6 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 2. FEATURES (cont’d) 2.2. Issued: Optional Features: MVP IBS Call Handling Package (Option 1) Call Forward, Busy Enhancements - Call Forward, Busy - Incoming Only - Call Forward, Busy – Intragroup - Call Forward, Busy – All Directed Call Pick-Up (DCPU) - DCPU Non Barge-In - DCPU Barge-In Exempt - DCPU Exempt - DCPU Barge-In - DCPU Any Station Ring Again X X X X X X X X X X X X X X X X X X Call Waiting Enhancements (Option 2) Call Waiting, Incoming Only Call Waiting, Intragroup Call Waiting, Originating Dial Call Waiting Inhibit Call Waiting - X X X X X Message Detailed Recording (Option 3) - X Virtual Facilities Group Control (Option 4) Virtual Facilities Group Access Virtual Facilities Group WATS Access - X X Call Park (Hardware) (Option 5) - X Call Forward Remote Access (Option 6) X X By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 7 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 3. RATES AND CHARGES 3.1. The rates and charges shall apply for a minimum period of time of twelve (12) months. The customer shall be obligated for the service selected for this minimum period of time. Rates and charges for Digital Centrex Service are subject to modification or change as authorized or directed by the Commission. If the customer decides to discontinue service before the end of the twelve (12) month minimum service period, a termination charge will apply as specified in paragraph 4.5. 3.1.1. Line Rates Applicable to Customers with 2-99 lines 3.1.1.A. The following rates include standard line features, DTMF signaling, and local transport. When the Digital Centrex Service line extends between different central office serving areas, the interoffice mileage and other charges may also apply. The rates shown in Packages MVP and IBS I-IV apply to initial line installations and subsequent line additions. The basic rate structure for Digital Centrex Service customers with 2-99 lines is: Number of Digital Centrex Service Lines Monthly Rates. per line Service MVP Period 2-6 Lines Minimum of 12 Mo. $8.65 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP IBS I IBS II IBS III 7-24 25-49 50-74 Lines Lines Lines $8.75 $8.75 $8.60 Effective: IBS IV 75-99 Lines $8.50 ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 8 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 3. RATES AND CHARGES (cont’d) 3.1.2. Line Rates Applicable to Customers with 100 or More Lines. 3.1.2.A. The following rates include standard line features, DTMF signaling, and local transport. When the Digital Centrex Service line extends between different central office serving areas, the interoffice mileage and other charges may also apply. The basic rate structure for Digital Centrex Service customers with 100 or more lines is: Number of Digital Centrex Service Lines Monthly Rates. per line Service Period IBS V 100-150 Lines Minimum of 12 Mo. $8.40 IBS VI 151-200 Lines $8.20 IBS VII 201-500 Lines $7.10 IBS VIII 501-1000 Lines $5.70 IBS IX 1001-2999 Lines $5.35 3.1.2.B. The following monthly rates apply on a per line or per system basis, as specified for optional features. Monthly Rates* 1. Call Handling Enhancement per Line 2. Call Waiting Enhancement per line 3. Call Forward Remote Access, per line Minimum of 12 Mo. $ 0.30 $ 0.30 $ 0.75 * These optional features are only available in suitably equipped Central Offices. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 9 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 3. RATES AND CHARGES (cont’d) Monthly Rates* Minimum of 12 Mo. 4. Call Park (Hardware Arrangement), per Arrangement 5. Message Detail Recording, per System 6. Virtual Facility Group Control, per Group 3.2. $ 10.00 $ 125.00 $ 9.00 Optional Lump Sum Payments 3.2.1. The customer has the option of making a partial lump sum payment (PLSP) or total lump sum payment (TLSP) at the time of installation or at any other time during the term of the service period selected. 3.2.2. The partial payment will reduce the Digital Centrex Service monthly rate per line by the monthly annuity amount per line of the lump sum payment. The monthly annuity amount is the annual amount divided by 12. 3.3. Subsequent Additions 3.3.1. After initially subscribing to Digital Centrex Service with a particular number of lines and set of features for the minimum service period of twelve (12) months, a customer may add lines or features by placing an order with the Company. * These optional features are only available in suitably equipped Central Offices. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 10 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 3. RATES AND CHARGES (cont’d) 3.3. Subsequent Additions (cont’d) 3.3.2. A customer ordering additional lines must specify the number of lines and the features. The service period for the additional lines and features, if such additional lines and features are ordered during the initial minimum twelve (12) month service period, shall be for a minimum period of time equal to the time remaining on the initial service period. The service period for the additional lines may not extend beyond the end of the service period for the lines in the initial subscription. Customers who add less than 100 lines shall pay appropriate Package MVP or IBS I-IV rates. Customers who add 100 or more lines shall pay the rates for those additional lines using the IBS V-IX rates. 3.3.3. A customer ordering additional features for existing lines must specify the features. The service period for the additional features, if such additional features are ordered during the initial minimum twelve (12) month service period, shall be for a minimum period of time equal to the time remaining on the initial service period. The service period for the additional lines may not extend beyond the end of the service period for the lines in the initial subscription. The rates and charges for the additional features shall be those in effect at the time the order is placed. 3.4. Renewal Option 3.4.1. The customer has the following renewal option: 3.4.1.A. If the customer does not request discontinuance of service, subsequent to the expiration of the minimum twelve (12) month service period, service will be continued at the monthly rate currently in effect and will be subject to all prevailing rules and regulations of the offering. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 11 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 3. RATES AND CHARGES (cont’d) 3.5. Service Charges 3.5.1. Normal service charges apply for Digital Centrex Service lines as specified in other sections of this tariff for multiline business customers. 3.5.2. The non-recurring charges provided for by the Company's general tariffs will apply for the preparation and entry of translations that activate, change or rearrange features, Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 12 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 4. Issued: REGULATIONS 4.1. Digital Centrex Service is provided to customers with two or more lines. This service is furnished subject to availability. In those cases where the Company determines that additional equipment must be provided on the customers' premises, the customer will be required to furnish the suitable space and environmental conditions as determined by the Company. 4.2. The Digital Centrex Service line rates for customers with 2-99 lines apply as specified. Customers who subscribe to Digital Centrex Service for 100 or more lines, and/or are more than 2 miles from their servicing central office, may at the telephone company's option, be offered customer specific pricing on a contract basis, This rate will be offered to the customer for its acceptance in writing, subject to Commission approval. An individual service agreement will specify length of service and applicable rate. With the exception of the customer specific rates, all other rates, charges, rules and regulations, specified herein, continue to apply. 4.3. One directory listing is provided without charge for each Digital Centrex Service. 4.4. The monthly rate for Digital Centrex Service lines and features covered under a monthly service period plan is guaranteed against Company-initiated change and will apply for the selected service period. The minimum service period is 12 months. 4.5. If the service is canceled in whole or in part by the customer after installation of the service but prior to the completion of the service period, the customer shall be obligated to pay the remaining payments, as contracted. 4.6. The prepayment of charges in no way constitutes a purchase of the equipment, and the Company retains full ownership of all equipment covered by the prepayment. 4.7. Digital Centrex Service station lines may be terminated in a customer-provided PBX system. Such lines may be either ground start or loop start and may have any standard treatment. Transmission quality over Digital Centrex Service lines of this type is not guaranteed. Additional transmission improvements requested by the customer will be provided by the Company at charges based on cost. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 13 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 4. 5. Issued: REGULATIONS (cont’d) 4.8. Station Message Detail Recording (MDR) is not represented to be a provision of billing detail. 4.9. When using Call Forwarding and Call Transfer, the Digital Centrex Service customer is responsible for the payment of the tariff station-to-station charge for each call connected over the exchange system between the Digital Centrex Service and the telephone at which the call is answered. 4.10. Unless specifically exempted, this service is subject to all general regulations applicable to the provision of service by the company as stated in the general tariff. 4.11. Trunk verification from a station line requires the establishment of a supplemental line treatment. DEFINITIONS 5.1. Automatic Line - Provides an automatic connection between a calling station that goes off-hook and a preassigned DN. This DN can consist of 1 to 16 digits. 5.2. Call Forwarding, All Calls - Allows incoming calls (intragroup and DID) directed to a station line to be routed to a user-defined line inside or outside the customer group or the attendant. 5.3. Call Forward, Busy - Permits incoming calls (originating from an outside group) attempting to terminate to a busy station line to be redirected to a predetermined line inside the customer group. 5.4. Call Forward, No Answer - Provides for forwarding of incoming calls to a predetermined line inside the customer group when the called station line does not answer within a predefined ringing cycle. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 14 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 5. Issued: DEFINITIONS (cont’d) 5.5. Consultation Hold - Permits a customer on an active call to retrieve a waiting call or perform Three-way conference/Call Transfer just by flashing the switchhook. The original call is placed in a temporary hold state. 5.6. Call Hold - Allows the user to hold one call for any length of time provided that neither party goes on-hook. 5.7. Call Pick-Up - Allows a station line to answer incoming calls to another station line within a defined call pick-up group. Call pickup is provided on individual station lines within a customer group. 5.8. Call Waiting - Allows an incoming call (within or outside the customer group) to apply a call waiting tone on a busy station line which has been assigned the call waiting feature. 5.9. Cancel Call Waiting - A line option that allows a user, by dialing a code, to prevent, on a per-call basis, any incoming calls from call waiting on his/her line. 5.10. Class of Service - Provides the capability to allow or deny individual station line features. The treatments can be arranged to control all calls originating or terminating on station lines. 5.11. Common Control Switching Arrangement (CCSA) Access - Enables station line users in the customer group to gain access to the CCSA by using special access codes and dialing reserved number exchange (RNX) patterns. 5.12. Convenience Dialing - Allows MVP subscribers to place calls by dialing a speed calling code from a shared list of up to 30 stored numbers (normally 20-49) instead of dialing all digits of the desired number. A control station will add, change, or delete telephone numbers from the list for the group. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 15 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 5. DEFINITIONS (cont’d) 5.13. DTMF Station Signaling - Permits station equipment to utilize dual tone rnultifrequency signaling tones, instead of dial pulses to transmit called numbers, access codes, etc. to the central office entity, including the “#” and “*'' digits. 5.14. Distinctive Call Waiting Tones - Permits a called station line user to determine whether an incoming waiting call is external or internal to the customer group providing different tone cadences for the two situations. 5.15. Distinctive Ringing - Provides a unique pattern of ringing to permit the station line user to distinguish between intragroup and DID calls. 5.1 6. Group Speed Calling - Allows IBS customers shared use of a speed dialing list of up to 30 stored numbers. A control station will add, change or delete telephone numbers from the list for the group. Issued: 5.17. Intercom Dialing - Allows an MVP line to call other lines within the same customer group by using abbreviated dialing in lieu of one's seven-digit telephone number. 5.18. Speed Calling Individual Long List - Permits a station line user to dial selected numbers by using fewer digits than normally required. This is accomplished through the assignment of abbreviated codes to frequently called numbers. The speed calling list is customer-changeable. Allows a station line user to add, change or delete telephone numbers from a list. A list of 30 numbers may be dedicated to the individual station line user. 5.19. Speed Calling Individual Short List - Permits a station line user to dial selected numbers by using fewer digits than normally required. This is accomplished through the assignment of abbreviated codes to frequently called numbers. The speed calling list is customer-changeable. Allows a station line user to add, change or delete telephone numbers from a list. A list of eight numbers may be dedicated to the individual station line user. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 16 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 5. DEFINITIONS (cont’d) 5.20. Station-to-Station Calling - Allows IBS customer group stations to complete calls to other stations within the group by using one to four digits without the 5.21. Three-way Conference - Allows a station line user to add a third party to an existing conversation. 5.22. Three-Wav Conference/Call Transfer - Allows a user with or without the three-way calling feature assigned to form a three-way conference during a call transfer. 5.23. Entity - A central office entity is one central office switching system located within a central office building that provides services to the same geographic service area within a telephone exchange. Option 1 - Call Handling Package (1) Call Forward, Busy Enhancements (a) Call Forward. Busy - All - Provides for forwarding of any call (incoming or intragroup) that terminates within the group to be automatically transferred when a busy condition is encountered. (b) Call Forward. Busy - Incoming Only - Allows incoming calls (those which originate outside the group) directed to a station line to be routed to a predetermined line within the same customer group. (c) Call Forward, Busy - lntragroup - Permits calls that originated and terminate within the customer group and attempting to terminate to a busy station line to be re-directed to a predetermined line inside the customer group. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 14 Original Sheet No. 17 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 5. DEFINITIONS (cont’d) Option 2 - Directed Call Pick-Up (DCPU) (a) DCPU Non Barge-In - Permits a station line user to answer a call that is ringing any other line within the same customer group by dialing a code followed by the station number of the ringing line. If the called station line has already been answered, the initiating station line will be connected to a reorder tone. (b) DCPU Barge-In - Permits a station line user to answer a call that is ringing any other line within the same customer group by dialing a code followed by the station number of the ringing line. If the called station line has already been answered, the initiating station line may barge-in to the answered call and be connected into a three-way call. (c) DCPU Any Station - This is a terminating line option. A call to a station assigned the DCPUA option can be picked up by any other member, from any phone within the defined customer group. (d) DCPU Barge-In Exempt - This is a terminating line option that blocks any attempt by another station to barge-in. (e) DCPU Exempt - This is a terminating line option that blocks any attempt by another station to pick up a call by means of DCPU, either barge-in or non barge-in. Option 3 - Ring Again (a) Ring Again - Allows a station line user calling a busy station line to be automatically connected to the called line when the line becomes idle. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 14 Original Sheet No. 18 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only DIGITAL CENTREX SERVICE (cont’d) 5. DEFINITIONS (cont’d) Option 4 - Virtual Facilities Group Control (a) Virtual Facilities Group Access - Allows a business to limit the number of simultaneous incoming or outgoing trunk calls. (b) Virtual Facility Group WATS Access - Enables station users in a customer group to gain access to WATS facilities by dialing an access code. Option 5 - Call Park (a) Call Park (hardware arrangement only) - Allows a station line to park a call against a specific number, attendant paging or at the location of the parked number. Option 6 - Call Forward Remote Access (a) This feature allows customers to activate or deactivate the Call Forward option on their telephone from a remote station. This will be accomplished by dialing a dedicated directory number and personal security code, along with the directory number being acted upon, and then the Call Forward activation/deactivation codes. It requires the use of DTMF dialing at the remote station. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XV- CALL MANAGEMENT FEATURES Schedule Name Sheet Number 1. General Regulations 2 2. Feature Descriptions 2 3. Conditions 6 4. Rates Schedules 10 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 1. 2. Issued: GENERAL REGULATIONS 1.1. Custom Calling Service consists of features which provide special kinds of customer-controlled communications features on individual service lines. Custom Calling Service is available only through central offices which, at the Company's option, are appropriately equipped. Operating specifics may vary by central office equipment type. 1. 2. Custom Local Area Signaling Services (CLASS) is a group of capabilities that use industry-standard protocols to effectively manage call flow. This is accomplished by the central office deployment of a technology which routes the calling party’s telephone number from the central office originating the call to the terminating central office serving the called party. That telephone number is held in network memory giving the called party options, including answering the call and calling back to the originator. CLASS can be provided on a stand done basis or as an enhancement to existing custom calling features to residential and business customers in central office switches having the generic capability to offer CLASS, The CCS7 signaling standard is used to extend CLASS services across multiple nodes. FEATURE DESCRIPTIONS 2.1. Call Waiting - Informs a customer who is on an established call that a third party is trying to call. 2.2. Call Forwarding - Allows a customer to have incoming calls to station automatically forwarded to a predetermined telephone number. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 2. Issued: FEATURE DESCRIPTIONS (cont’d) 2.3. Three-way Calling - Allows a customer to form a three-way conference with two other parties. 2.4. Speed Calling - Allows users to place calls to a list of frequently called numbers by dialing a Speed Calling code instead of dialing the whole number. 2.5. Teen Service - Enables two telephone numbers to be assigned to a single-party line. Each telephone number is assigned a unique ringing pattern so the called party can determine the nature of the call. 2.6. Remote Call Forwarding - This feature intercepts and directs calls from a local telephone number to a toll location, with the called party receiving billing for the call. 2.7. Auto Origination - Allows a customer a specific amount of time to dial a number before a designated number is dialed. This feature allows the customer to use the telephone normally, but to call a designated number by keeping the phone off hook for the timeout period. 2.8. Telemarketer Do Not Disturb - When activated, callers are informed that the TDND subscriber does not want to receive telemarketing calls. When the calling party attempts to call a line with TDND, the caller receives a recorded announcement indicating that non-telemarketing callers must dial the digit "1" to complete the call. Once the “1” is dialed, the call is completed. If any other digit is entered the calling party receives a busy tone. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 2. FEATURE DESCRIPTIONS (cont’d) 2.9. Automatic Call Back - When activated, this feature automatically redials the last number the customer attempted to call. If the called line is not busy, the call will be placed. 2.10. Automatic Recall - This feature enables a customer to place a call to the telephone number associated with the most recent call received, whether or not the call was answered or the number is known. Issued: 2.11. Customer Originated Trace - This feature enables the customer to initiate an automatic trace of the last call received. Upon activation by the customer, the network automatically sends a message to a predetermined location (never to the customer) indicating the calling and called numbers, the time the call was received, and the time the trace was activated. Under no circumstances will the customer be given the traced number. The results of the trace will be furnished only to legally constituted authorities upon proper request by them. 2.12. Selective Call Acceptance - This feature screens incoming calls against a list of customer-specified directory numbers (DNs) and then accepts any calls from those numbers. Maximum of 31 numbers screened. 2.13 Selective Call Forwarding - This is a call management feature that allows the customer to transfer selected incoming calls to another telephone number. Maximum of 31 numbers screened. 2.14. Selective Call Rejection - This incoming call management feature allows the customer to define a list of calling directory numbers to be screened. Maximum of 31 numbers screened. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 2. Issued: FEATURE DESCRIPTIONS (cont’d) 2.15. Distinctive Ringing - Call Waiting - This is an incoming call management feature that provides special treatment for calls received from special telephone numbers. When a call is received from one of the predetermined telephone numbers, the customer is alerted with a distinctive ringing pattern. Calls from telephone numbers not included on the screening list will produce a normal ringing pattern. If the customer also subscribes to Call Waiting and a call is received from a telephone number on the screening list while the line is in use, the Call Waiting tone will be distinctive. Calls from directory numbers not included in the screening list will produce a normal call waiting tone. Maximum of 31 screened numbers. 2.16. Call Number Delivery (CND) - This is a feature that enables the customer to receive the calling directory number on incoming calls. The calling number will be delivered to the called party’s customer premise equipment. When CND is activated on a customer’s line, the directory number of an incoming call will be sent to the display of the customer premises equipment during the first long silent interval of the ringing. 2.17. Calling Name and Number Delivery (CNND) -This is a feature that enables the customer to receive the calling directory name and number on incoming calls. The calling name and number will be delivered to the called party’s customer premise equipment. When CNND is activated on a customer’s line, the directory name and number of an incoming call will be sent to the display of the customer premises equipment during the first long silent interval of the ringing. 2.18. Anonymous Call Rejection (ACR) – When activated, incoming calls are examined to determine whether presentation of the calling party’s directory number is allowed or restricted. If presentation is allowed or if the presentation status is unavailable, the call is completed to the ACR subscriber. If presentation is restricted, the incoming call is routed to the ACR denial recorded announcement or tone. The ACR subscriber does not receive alerting tones for incoming calls that are rejected. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 6 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 3. Issued: CONDITIONS 3.1. Installation charges apply to all new custom calling service connects. 3.2. Installation charges do not apply when an existing custom calling customer changes his telephone number. 3.3. When more than one feature is ordered on each exchange line, the combined rates of the two or more features in the "2 or More Features" column is the monthly rate. 3.4. The installation charge does not apply to outside moves. 3.5. The grade of transmission on calls forwarded and three-way calling may vary upon the distance and routing required to complete such calls; therefore, the normal grade of end-to-end transmission cannot be guaranteed on such calls. 3.6. Custom Calling Service may be provided on individual lines, Private Branch Exchange (PBX) trunks and key business lines and may not be provided in conjunction with coin telephone services. 3.7. Remote Call Forwarding may not be terminated in a coin telephone. 3.8. Identification of the originating telephone number will not be provided to Remote Call Forwarding customers. 3.9. Transmission quality may vary depending on the routing required, thus Remote Call Forwarding is not represented as suitable for transmission of data or for being forwarded again at the distant location. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 7 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 3. CONDITIONS (cont’d) 3.10. The Remote Call Forwarding terminating telephone may not be equipped with the Call Forwarding feature. 3.11. The originating station is responsible for all charges on calls placed to the Remote Call Forwarding number as specified elsewhere in these tariffs. 3.12. The calling party is responsible for toll charges associated with calls between the originating telephone and the call forwarding location. The Remote Call Forwarding customer is responsible for the applicable customer dialed station-to-station charges associated with messages between the call forwarding location and the terminating telephone. 3.13. Auto Origination designated number will be administrated by the Company. 3.14. CLASS features are provided subject to the availability of facilities. These features will operate only on calls originating and terminating within a CLASS serving office, or similarly equipped offices of interconnecting local telephone companies. 3.15. CLASS features will be offered on a subscription basis only, except for CustomerOriginated Trace which will be billed on a per-successful-activation basis. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 8 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 3. CONDITIONS (cont’d) 3.16. CLASS will be available to customers having premises equipment which is technically compatible with the features. 3.17. No charges contained within this tariff for CLASS features include the supply of Customer Premises Equipment (CPE). CPE must be purchased separately by the customer. Issued: 3.18. CLASS information will not be forwarded for calls originating from public and semi-public coin stations. 3.19. The existence of some Digital Loop Carrier systems on the customer loop could inhibit the delivery of CLASS display features to customers served by these systems. 3.20. The Customer Originated Trace (COT) feature will be based on the standard annoyance call procedure, and its use will conform with existing regulations concerning how to deal with annoying and harassing calls. COT will not replace existing procedures. Customers will not be provided with the traced number. The results of a customer originated trace will only be released to legally constituted authorities upon proper request by them. 3.21 Any customer subscribing to CND or CNND is responsible for the provision of a display device which will be located on the customer’s premises. The installation, repair, and technical capability of that customer premises equipment to function in conjunction with the feature specified herein will be the responsibility of the customer. The Company assumes no liability and will be held harmless for any incompatibility with the network features provided by the company and described herein. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 9 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 3. Issued: CONDITIONS (cont’d) 3.22. Incoming calls from a caller served by a PBX will only transmit for display the main PBX number. 3.23. A directory name or number will not be displayed for operator assisted calls, out of area calls, calls marked private by the originator, or calls originating from coin and party line stations. 3.24 All Company customers will be provided Calling Number Delivery Blocking (CNDB) in conjunction with the offering of CND or CNND at no charge. CNDB is a service that enables the calling party to suppress his/her directory number so that the called party with CND or CNND does not receive the information. The called party will receive a “private’’ message instead of the calling party’s directory name or number message. All numbers which are not blocked will be delivered subject to the technical limitations of the equipment. 3.25. CNDB will be available to customers only on a per-call basis. CNDB, on a per-line basis, is available upon request, at no charge, to the following entities for lines over which the official business of the agency is conducted, where an executive office of the agency registers a need for blocking and provides the required certification to Company that the entity is: (a) a private, nonprofit, tax exempt, domestic violence intervention agency, or b) a federal, state or local law enforcement agency. The directory number will not be transmitted from a line equipped with this capability. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 10 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 4. RATE SCHEDULES 4.1. The following rates and charges apply in addition to the established rates and charges for the service with which these features are associated*: CUSTOMER FEATURES Call Waiting (per line) Monthly 2 or More Features RES BUS RES BUS $ 2.50 $ 4.50 $ 1.75 $ 3.50 Installation RES BUS $ 3.00 $ 5.00 Call Forwarding (per line) $ 1.75 $ 3.00 $ 1.25 $ 2.25 $ 3.00 $ 5.00 Three-way Calling (per line) $ 3.25 $ 3.75 $ 2.50 $ 2.75 $ 3.00 $ 5.00 Speed Calling - 8 Code $ 1.00 $ 2.25 $ 1.00 $ 1.50 $ 3.00 $ 5.00 Speed Calling - 30 Code $ 2.50 $ 3.00 $ 1.75 $ 2.25 $ 3.00 $ 5.00 Teen Service (per line) $ 2.50 $ 3.50 $ 1.75 $ 2.50 $ 3.00 $ 5.00 Remote Call Forwarding (per line) $ 9.00 $ 12.00 N/A N/A $ 3.00 $ 5.00 Auto Origination $ 3.00 $ 3.50 $ 2.25 $ 2.50 $ 3.00 $ 5.00 Telemarketer Do Not Disturb $ 2.50 $ 3.00 $ 1.75 $ 2.50 $ 3.00 $ 5.00 *Certain Custom Calling features may be combined with CLASS features at rates described in Section XVI. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 15 Original Sheet No. 11 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only CALL MANAGEMENT FEATURES (cont’d) 4. RATE SCHEDULES (cont’d) Monthly 2 or More Features BUS RES BUS RES Installation BUS Automatic Call Back (per line) $ 3.00 $ 4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Automatic Recall (per line) $ 3.00 $ 4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Customer Originated Trace (per line, per successful attempt) $ 6.00 $ 6.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Selective Call Acceptance (per line) $ 3.00 $ 4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Selective Call Forwarding (per line) $ 3.00 $ 4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Selective Call Rejection (per line) $ 3.00 $ 4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Distinctive Ring Call Waiting (per line) $3.00 $4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 Calling Number Delivery** (per line)$4.50 $7.00 $ 3.50 $ 6.00 $ 3.00 $ 5.00 Calling Number Delivery Blocking (per line) N/C N/C CLASS FEATURES RES N/C N/C N/C N/C Calling Name and Number Delivery (per line) $ 7.00 $ 8.00 $ 6.00 $ 7.00 $ 3.00 $ 5.00 Anonymous Call Rejection (per line) $ 3.00 $ 4.00 $ 2.00 $ 3.00 $ 3.00 $ 5.00 ** CND and CNND may be associated with certain other offerings. In such instances, the rata charged for such combined services shall be the rate charged for two (2) or more features, as shown in the Company's rates, added together. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 16 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XVI- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 17 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XVII- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 18 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XVIII- HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XIX- ADVANCED DIGITAL SERVICES Schedule Name Sheet Number 1. General Description 2 2. Circuit Switching Service Descriptions 5 3. Technical Specifications 9 4. Regulations and Conditions 10 5. Rates Schedules 13 Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 2 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) 1. Issued: GENERAL DESCRIPTION 1.1 Advanced Digital Services is a public network-based set of communications services that make it possible to send, receive, and modify information using regular telephone lines. These services are based on the National Integrated Services Digital Network (ISDN) standards. ISDN provides end-to-end digital communications and gives the ability to transmit data and voice over the same telephone line simultaneously ( a user can send information from a personal computer and talk to the person on the other end of the line at the same the). This functionality is provided via channelized transport facilities. The ISDN architecture consists of digital central office switching systems which connect Basic Rate Interface (BRI) lines to customers' premises. 1.2. Advanced Digital Services BRI is an optional service arrangement that can be used in conjunction with a customer's residential service, individual business line or Centrex service. It uses the ISDN architecture to provide the customer with the capability to transmit voice and data simultaneously over the same digital line. Under various optional arrangements, BRI provides the customer with access to CircuitSwitched Voice Services and Circuit-Switched Data Services. 1.3 An Advanced Digital Services BRI arrangement obtains its capabilities from an ISDN-capable, Telephone Company central office switch. The BRI ISDN arrangement provides two communications channels (but using only one physical line) between a telephone (or computer, fax machine or other equipment) and the digital central office. These channels are called Bearer, or B Channels. Another channel, called the Delta, or the D channel, is used for signaling purposes. The complete BRI ISDN line is known as 2B+D. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 3 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 1. GENERAL DESCRIPTION (cont’d) 1.3.1. B ChanneI-The B Channel is a bi-directional synchronous channel capable of supporting digital transmission speeds of 64 kilobits per second (kbps). Each B Channel may be configured in one of the following ways: 1.3.1.A. Circuit-Switched Voice - Allows the user to originate and receive only voice calls over a single circuit-switched B channel. 1.3.1.B. Circuit-Switched Data - Allows the user to originate and receive only data calls over a single circuit-switched B Channel. 1.3.1.C. Alternate Circuit-Switched Voice Data - Allows the user to originate and receive either voice calls or data calls over a single circuit-switched B Channel, but not simultaneously. 1.3.2. D Channel - The D Channel is a 16 kbps digital signal channel that carries signaling and control for the B Channels. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 4 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 1. GENERAL DESCRIPTION (cont’d) 1.4 All Advanced Digital Services lines consist of central office facilities (including outside plant facilities) extended from the Company's switching equipment to the customer's demarcation point. 1.5. Directory Numbers - On a given 2+D Advanced Digital Services line, calls are routed to the appropriate terminal device (voice telephone or computer/data terminal) based on the directory number and the type of call {voice or data) presented to the Advanced Digital Services line. 1.5.1. Primary Directory Number - Each Advanced Digital Services Line includes a single primary telephone directory number, which may originate or receive calls. 1.5.2. Secondary Directory Numbers - An Advanced Digital Services line may have additional telephone directory numbers. The additional telephone number(s) may originate or receive calls independent of the user’s Primary Directory Number; however, each B channel is allowed only one simultaneous circuit connection at a time. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 5 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 2. CIRCUIT SWITCHING SERVICE DESCRIPTIONS Circuit Switching is a switching arrangement in which an entire circuit or, in a digital switch equipped for ISDN, a specific selection of channels is dedicated to a given call. Circuit-Switched Service provides the ability to originate and receive circuit-switched voice and/or data calls over a 64 kbps B Channel, The customer may choose among the following Circuit-Switched features based upon application needs: Issued: 2.1 Clear Channel Capability - A characteristic of the transmission paths on the B Channels that allows the fill bandwidth of 64 kbps to be available to the customer. Using appropriate terminals or terminal adapters, it is also possible to bridge two B Channels together to achieve data transmission speeds of 128 kbps. However, ISDN interconnection to or through non-ISDN equipped central offices will potentially be subjected to analog transmission or sub-rated to 56 kbps per channel. 2.2. Additional Call Offering - This feature allows the user to be notified of additional call when the telephone set is busy. Similar to conventional Call Waiting, multiple incoming calls to a directory number or secondary telephone number (if purchased) can be terminated to the telephone. 2.3. Multiline Hunt Service - This feature allows incoming calls to a busy directory number to search though a predetermined list of directory numbers. This may be an Advanced Digital Services directory number on a different BRI or (for voice calls) an analog he. The hunting arrangement may be series completion, linear, uniform distribution, or circular. 2.4. Directed Call Pick-Up - This feature allows the user to dial a special code plus an extension number to answer calls directed to other stations. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 6 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 2. Issued: CIRCUIT SWITCHING SERVICE DESCRIPTIONS (cont’d) 2.5. Custom Calling Services - Applicable Custom Calling Services (except for those superseded by an Advanced Digital Services counterparts) are available at rates and charges specified in the Custom Calling Services section of the Company's tariff. The following Custom Calling features found specifically in this tariff will be charged at rates shown on the Advanced Digital Services Rates Schedule. 2.6. Call Hold - This feature allows the user to place a call on hold by pressing the appropriate button on the telephone set. As an option, multiple independent calls may be retained on hold with this feature. 2.7. Three-way Calling - This features allows the user to add a third party to an existing voice call by pressing a feature key, and thus enables a conference between parties at multiple locations. The user may also disconnect the last party added by depressing the appropriate button on the telephone set. 2.8. Call Transfer - This feature allows the user to transfer a voice call to another directory number. 2.9. Call Forwarding - This feature allows voice calls to be redirected from one ISDN telephone (based on DN and call type) to another telephone (either an analog or an ISDN telephone). 2.10. Advanced Calling Services - Advanced Calling Services (also called CLASS services) are available at rates and charges specified in the Advanced Calling Services section of the Company's tariff. The following Advanced Calling Service features are included specifically in this Advanced Digital Services tariff. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 19 Original Sheet No. 7 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 2. CIRCUIT SWITCHING SERVICE DESCRIPTIONS (cont’d) 2.11. Automatic Callback/Monitoring - Also called Repeat Dialing, this feature extends the concept of the Automatic Callback feature to calls originated at Advanced Digital Services lines. When the calling party encounters a busy condition with the called party, the calling party can dial an access code to cause the switch to monitor the called party. When the called party is no longer busy, the switch will notify the calling party of this condition. 2.12. Caller ID - Number - This feature allows h e calling party's directory number to be displayed on a properly equipped telephone set. 2.13. Caller ID - Name - This feature (where available) allows the listed name of the calling party (along with the caller's number) to be displayed on a properly equipped telephone set. 2.14. Display Capability - This feature allows an appropriately equipped telephone set to display a variety of information. For example, when idle, the time and date are displayed. When the user is making a call, call progress information is displayed. The following information is also provided. 2.14.1. Caller ID - As described under Advanced Calling Services in this tariff, Caller ID - Number is provided. Caller ID - Name is also displayed if subscribed to. 2.14.2. Called Number Display - This feature displays the called number (dialed digits) on the telephone set when an outgoing call is made. 2.14.3. Message Waiting Indication - For users who also subscribe to Voice Mail Service (de-tariffed service), this feature provides a visua1 message waiting indicator (via a lamp/feature button or other message indicator on the telephone set) to indicate that the user has received a voice message. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 8 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 2. CIRCUIT SWITCHING SERVICE DESCRIPTIONS (cont’d) 2.15 Issued: Feature Function Buttons - This feature gives the user the ability to assign features to specific buttons on the telephone. When depressed, the button with activate the assigned feature. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 9 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 3. TECHNICAL SPECIFICATIONS 3.1. Transmission Specifications The standard transmission parameters for an Advanced Digital Services line utilizing an ISDN Basic Rate Interface (BRI) consists of: A maximum of 38.5 db loop loss at a 40kHZ test tone terminated into a 135 ohm impedance. The 38.5db loss includes all central office facilities, outside plant facilities and inside wiring. 3.2. Customer Premise Equipment and Facilities Compatible customer premise equipment is required to utilize Advanced Digital Services. All equipment used to interface with these services is required to conform with National ISDN guidelines as referenced in the following Bellcore specifications. Document Number Description SR-NWT- 002661 Nation ISDN Generic Guidelines for ISDN Terminal Equipment on Basic Rate Interface SR-NWT-001953 Generic Guidelines for ISDN Terminal Equipment on Basic Access Interfaces The Company shall not be responsible if changes in any of the equipment, operations, or procedures of the Company utilized in the provisioning of Advanced Digital Services render any facilities provided by the customer obsolete or require modification of such equipment or system, or otherwise affect its use or performance. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 10 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 4. REGULATIONS AND CONDITIONS 4.1. Unless specifically exempted, Advanced Digital Services shall be subject to all general regulations applicable to the provision of service by the Company as stated in the general tariff. 4.2. Advanced Digital Services are provided at the option of the Company. These services are furnished subject to the central office switching capacity, capability, and the availability of outside plant facilities. 4.2.1 The availability, functionality, and capabilities of Advanced Digital Services may vary, or may not be available, dependent upon type of serving central office switch, related software controlling that switch, and associated outside plant. 4.2.2. Where facilities are not available, or unused expenditures are involved in making them available, the customer may be required to pay additional charges to cover the unusual expenditure, or to contract for services beyond the normal service term, or both. 4.2.3 4.3 Payment for Service 4.3.1 Issued: Distance Extension Service: Advanced Digital Services may be provided to a customer's location served beyond the normal transmission range of the serving central office. In such cases, in addition to the charges and rates for Advanced Digital Services, Distance Extension Service rates and charges are applicable. These rates and charges will be determined on an individual case basis. The minimum charge period for services provided under this tariff is for one month. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 11 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 4. REGULATIONS AND CONDITIONS (cont’d) 4.4. Directory Listings 4.4.1. One directory listing is provided without charge for each Advanced Digital Service customer. Additional listings may be provided as specified for Additional Listing Service in the Directory Listings section of the Company's tariff. 4.5. Billable Call Treatment 4.5.1. Normal toll charges shall apply to calls that are made outside of the Local Service Area. 4.5.2. Advanced Digital Services customers who use the Call Forwarding or Call Transfer features are responsible for the payment of any applicable charges for each billable call connected via these features over the public network. The charge is applicable to each call answered, including the Call Forwarding setup call. It also applies to collect and person-to-person calls, which may be refused at the answering station. 4.6. Customer Premise Equipment 4.6.1. This tariff for Advanced Digital Service does not include terminal equipment on the customer's premises. Terminal equipment may be covered under a separate tariff, sold or leased by the Company (under a separate contract), or may be provided by the customer. 4.6.2. The customer is responsible for providing the power required for any and all customer premise equipment connected to an Advanced Digital Services line. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 12 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 4. REGULATIONS AND CONDITIONS (cont’d) 4.8 Issued: The Company shall not be liable for any loss or damages arising out of error, interruptions, defects, failures or malfunctions of Advanced Digital Services or associated equipment. Damages arising out of such interruptions, defects, failures, or malfunctions of the services after the Company has been notified, and has reasonable time for repair, shall in no event exceed an amount equivalent to the charges made for the service affected for the period following notice from the customer until service is restored. By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 19 Original Sheet No. 13 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 5. RATES AND CHARGES 5.1. Advanced Digital Services Access 5.1.1. The rates and charges below are for providing an Advanced Digital Services capable line to the customer’s premises. These charges provide a 0B+0D ISDN service. The customer must add the desired B Channels and D Channels to configure the service as required. 5.2. Access Residential Advanced Digital Services Service Establishment Monthly Rate $50.00 Existing R-1 Rate Single Line Business $50.00 Existing B-1 Rate Advanced Digital Services Communications Channels 5.2.1. Usage Sensitive option: (1) Service establishment and recurring monthly charges: Issued: Service Element Service Establishment Monthly Rate Circuit-Switched Voice $15.00 (per B Channel) $7.00 Circuit-Switch Data (per B Channel) $75.00 $9.00 Circuit-Switch Alternate (per B Channel) $15.00 $9.00 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: ARKANSAS PUBLIC SERVICE COMMISSION APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 19 Original Sheet No. 14 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 5. RATES AND CHARGES (cont’d) (2) Usage Charges The following usage charges will be assessed on local call originating from Advanced Digital Services lines: Usage Element Per Minute Circuit-Switched Voice Calls No charge Circuit-Switched Data Calls: First 1,800 minutes in a month (per B channel per minutes, aggregated over total B channels assigned to a line) No charge Each additional minute over 1,800 minutes in a month $ 0.04 Note: For toll calls, usage charges are not applicable. The toll charges will take precedence. 5.2.2 Unlimited Usage (offered only after (2) B channels are subscribed to per month) Issued: By: Lang Zimmerman YELCOT VIDEO GROUP $95.00 Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 15 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 5. RATES AND CHARGES (cont’d) 5.2.3. Directory Numbers: Service Directory Number Establishment Primary Director Number (with each Advanced Digital Services line) No Charge Secondary Directory Numbers (per additional line) 5.3. Monthly Rate No Charge Circuit-Switched Features 5.3.1 Recurring charges: Issued: Circuit-Switched Feature Service Establishment Monthly Rate Clear Channel Capability No charge No charge Additional Call Offering (per line) No charge $ 2.50 Multiline Hunt Service (per directory number) No charge $ 2.50 Call Pick-Up (per line ) No charge $ 1.00 By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 16 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 5. RATES AND CHARGES (cont’d) 5.3. Circuit-Switched Features (cont’d) 5.3.1 Recurring charges: (cont’d) Custom Calling Services: Circuit-Switched Feature Service Establishment Monthly Rate Call Hold No charge No charge Three Way Calling No charge No charge Call Transfer No charge Conference Calling Six Way Station Controlled (per line) No charge $ 4.50 No charge $ 2.00 Note 1 Note 1 Call Forwarding (per directory number) Other Custom Calling Services Note 1: Current rates, charges, and multiple feature discounts for applicable Custom Calling, and Advanced Calling may be found in the Company's Tariff for these services. For analog lines, the rates and charges for these services are normally applied on a per line basis. For Advanced Digital Services lines, the rates and charges for applicable services are applied on a per directory number basis (to each director number to which these services are assigned). Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 19 Original Sheet No. 17 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 5. RATES AND CHARGES (cont’d) 5.3. Circuit-Switched Features (cont’d) 5.3.1 Recurring charges: (cont’d) Advanced Calling Services: Automatic Callback (Monitoring) No charge $ 2.00 Caller ID - Number No charge No charge Other Advanced Calling Services Note 1 Note 1 5.3.2. Service establishment charges When the above features are ordered as part of an initial service order with an Advanced Digital Services B channel, there is no service establishment charge for these services. Note 1: Current rates, charges, and multiple feature discounts for applicable Custom Calling, and Advanced Calling may be found in the Company's Tariff for these services. For analog lines, the rates and charges for these services are normally applied on a per line basis. For Advanced Digital Services lines, the rates and charges for applicable services are applied on a per directory number basis (to each director number to which these services are assigned). Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSC FILED Time: 9/23/2013 3:12:16 PM: Recvd 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 ARKANSAS PUBLIC SERVICE COMMISSION Section 19 Original Sheet No. 18 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only ADVANCED DIGITAL SERVICES BASIC RATE INTERFACE (BRI) (cont’d) 5. RATES AND CHARGES (cont’d) 5.3. Circuit-Switched Features (cont’d) 5.3.3. Subsequent feature additions and changes When the above features are ordered or modified after the initial installation of an Advanced Digital Services B Channel, the nonrecurring feature addition and change charge is as follows: Feature Additions/Changes Charge B Channel per channel) $ 15.00 Only one service charge will appear when multiple features are added or changed on a B channel as part of the same service order. Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective: APSCSERVICE FILED Time: 9/23/2013 3:12:16 PM: Recvd ARKANSAS PUBLIC COMMISSION 9/23/2013 3:01:53 PM: Docket 13-070-u-Doc. 12 Section 20 Original Sheet No. 1 ALL EXCHANGES YELCOT VIDEO GROUP PSC File Mark Only INDEX SECTION XX- DIGITAL CHANNEL SERVICES (DCS) HELD FOR FUTURE USE Issued: By: Lang Zimmerman YELCOT VIDEO GROUP Effective:
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