Group Profile About Adacta Group IT Solutions, Business Consulting and Change Implementation We in Adacta Group are in the business of developing and implementing business information solutions, business consulting and business change implementation. Our efforts are geared towards achieving content-related improvements and the maximum achievable business progression of our clients. We cooperate with successful service, retail and manufacturing companies, public enterprises, insurers and other financial institutions. Our success is based upon knowledge of the business, the use of advanced information technologies, and our eagerness and persistence, which guarantee results and the satisfaction of our clients as well as our employees. Companies in Ljubljana, Maribor, Zagreb, Belgrade and Trieste Adacta was established in Ljubljana in 1989, when we were still university students. Excellent knowledge of technologies and development intelligence provided us with the opportunity to prove our worth by developing the first electronic phonebook for the Slovenian telecom company (Telekom Slovenije) and a business banking system for Banka Koper. We soon learned the importance of understanding the essence of customers' businesses and that even the best software solution is just a necessary tool that does not by itself guarantee results. In 1998, we shifted our focus towards business information solutions and consulting and began introducing Microsoft Dynamics solutions. Soon, we became market leaders in that field and have been consolidating this role as time has gone by. Companies were opened in Zagreb, Croatia and Belgrade, Serbia in 2000 and 2003, respectively. In the past few years, much of our development efforts were invested into the amplification of our own solutions for the insurance industry, which are currently among the best on the market. 20 Years of Operation, 230 Experts and Over 350 Projects Completed Today, Adacta Group consists of a Ljubljana-based company with a Maribor branch office, along with companies in Zagreb (Croatia), Belgrade (Serbia) and Trieste (Italy). The Group employs over 230 experts who have participated in over 350 projects aimed at updating IT systems. The Group has an annual turnover of €13 million. In addition to supporting our customers in the region, we also do an increasing amount of business with large international firms from both inside and outside the EU, Russia, Asia and North Africa. In the future, our ambition is to become the number one provider of business improvement and change implementation services in the region, which, coupled with business IT solutions, will bring concrete and applicable results to our customers. Lea Dražič Marin Deur Ksenija Glisović Tamara Korotaj Jernej Modic Colleagues specialising in the development of insurance solutions, Dynamics and HR. Microsoft Dynamics Business Solutions Microsoft Dynamics is a range of adjustable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions that provide support for most business functions and processes and help management and employees in making better business decisions. In addition to offering a user experience similar to Microsoft’s existing solutions, Microsoft Dynamics is also highly compatible with them. These solutions automate and streamline the financial, sales and supply chain processes, enabling companies to do business more efficiently. We are the leading partner for the introduction of Microsoft Dynamics business solutions in the region. Microsoft Dynamics NAV This complete solution for medium-sized companies is distinguished by its ease of use, rapid introduction and the efficient development of modifications. Microsoft Dynamics AX Offering advanced functionalities for supply chain and production support, this complete solution is intended for larger companies. Microsoft Dynamics CRM This Customer Relationship Management (CRM) and Extended Relationship Management (XRM) solution provides Outlook integration and is intended for complex sales and service organisations. Adacta Group has successfully performed more than 300 implementations of Microsoft Dynamics solutions in widely different industries. We offer comprehensive implementation of the project, from the design stage through to long-term support. In addition to the technical implementation, we also manage change of business processes and work together with our customers with the aim of improving their business. Thanks to the high quality of its services, Adacta Group was able to join the Microsoft President’s Club, which brings together Microsoft’s most successful partners in the area of business solutions. Our biggest customers are: Adria Airways Agip Avtotehna Banka Koper Butan Plin Cablex Comshop Dars Diona Gavrilović Interblock Karlovačka Pivovara MDM MOL Nexe Prvi Faktor Seaway Snaga Telemach Toyota Adria Zepter The Advantages of Using Microsoft Dynamics Solutions • • • • global solutions adapted to the local business environment, a familiar user experience and compatibility with other Microsoft technologies, long-term development support is guaranteed, making this a safe investment, available in virtually all European countries. David Vidmar Tina Logar Vladka Drgestin Ivan Jamnik Mirko Marković Colleagues specialising in the development of insurance solutions, Resolutia and the area of Dynamics. International Project Specialists The Munich-based Linde Gas is the world’s leading producer and supplier of industrial gases with over €12 billion of annual revenue. The company chose Microsoft Dynamics NAV and Adacta Group to provide business and information support for its subsidiary companies’ operations. We assumed the role of development and implementation partner for common corporate functionality that supports their specific business operations, especially gas container management. In collaboration with local partners, we have implemented the solution in over 20 companies located in Eastern Europe, North Africa and Asia. The majority of international corporations aspire to achieve uniformity in their subsidiaries’ business practices. In this way, the best practices can be defined and operational business processes can be improved, simplifying the management and especially the supervision of these subsidiaries. Business solutions such as Microsoft Dynamics are translated and localised in all economically significant countries of the world, making them an ideal platform. Having a uniform solution ensures uniformity in business and in the reporting system and lowers the costs of operating business and information systems. The Studio Moderna Group is Eastern Europe’s leading company in direct marketing and complete marketing solutions. The Group also develops innovative products and its own brands and has chosen Microsoft Dynamics NAV as the basis for its common solution. Adacta Group provides support for the business and information system in the parent company and directs the implementations in the subsidiaries in collaboration with foreign partners. It is true that most companies nowadays do business internationally, but introducing business and information systems throughout several companies located in different countries is still on an entirely different level in terms of complexity than individual implementations. The reasons for the increased complexity are of a technical and cultural nature as well as content related. The general questions involved are: • • • • • should the system be centralised or decentralised, how to solve the problem of different localisations, how to define a common solution for all companies, how to harmonise the business processes, settings and registration data, how to control the services of the local partners and the related costs of implementation, etc. Adacta Group specialises in these types of implementations of business and information solutions. We take on various roles during international projects, either as a local partner collaborating within the framework of projects managed from abroad, or as the main partner providing support for foreign subsidiaries owned by local companies. We can also tackle the role of developer and administrator with extensive corporate functionalities. Sony Music Entertainment is a global recorded music company with a roster that includes even the world’s best-known names such as Elvis Presley, Christina Aguilera and Santana. Adacta Group works with the company as a developer and implementer of a common corporate solution based on Microsoft Dynamics NAV and primarily intended for copyright management and controlling. The solution is being introduced globally to all smaller companies of the group. Partner Power International When carrying out international projects, we often work with our partnership network, Partner Power International. The network includes leading Microsoft Dynamics partners in all the economically significant countries of the world and is the only Microsoft Dynamics partner that specialises in support for internationally operating companies. AxPact Adacta is the exclusive representative of AxPact, one of the most prestigious Microsoft Dynamics associations. This association has been established ten years ago, with a main goal to bring together the best Microsoft Dynamics AX companies around the world. Membership in this association requires successful fulfillment of a series of very strict criteria. Blaž Ahačič Ivona Klarić Dragan Radolovič Maja Košmrlj Nenad Maričić Colleagues working on Dynamics and the development of insurance solutions. Solutions for Insurance Companies and Financial Institutions Adacta Group has been cooperating successfully with insurance companies, banks, investment firms and financial services companies for over 15 years. The insurance industry is one of our key business areas. Our objective is to remain the regional leader and to become recognisable on other European markets. The main competencies of Adacta Group are an understanding of insurance companies’ business needs, the ability to provide suitable IT solutions and efficient integration into complex organisational structures. Our solutions allow for a complete customer overview, the rapid development of new insurance products and support for all types of sales. Adacta’s IT solutions for the insurance industry AdInsure and LifeBox, are based on our own knowledge and modern technologies. They were developed in collaboration with our largest customers and experts from the insurance and financial industries, ensuring their suitability for our business environment in terms of functionalities and support for the local business and legal requirements. In addition to solutions for supporting the insurance companies’ principal activity, we also introduce Microsoft Dynamics financial and accounting solutions and business intelligence solutions. From our cooperation, insurance companies gain software solutions and professional content-based consulting concerning the optimisation of bus ness processes, obtaining a powerful partner for the effective introduction of changes within their organisation. Through Our Solutions, Insurance Companies Receive: • • • • • • complete support for all business processes within the insurance company and for all types of insurance products; a comprehensive customer overview in terms of underwritten policies, payment history, claims and profitability; suitable IT support and flexibility in developing new insurance products and the immediate possibility for marketing; support for all types of sales channels ranging from own subsidiaries, agencies and partner companies to the Internet itself; business process optimisation and reduced operating costs; the possibility of gradual introduction and integration with other parts of the IT system. Generating €1bn in insurance premiums annually, Triglav Insurance Company (Zavarovalnica Triglav) and its associated companies are the leading insurance group in the region. Adacta Group worked together with experts from Zavarovalnica Triglav to develop and introduce a new business and information system that supports all of the business processes of the insurance company in the area of property insurance. The solution has been introduced at the Ljubljana-based Zavarovalnica Triglav and at the Zagreb-based Triglav Osiguranje. Within the accounting centralisation project at Zavarovalnica Triglav in Ljubljana, Adacta introduced Microsoft Dynamics accounting solution, taking on the leading content-related role in the project. The SavaRE Group is a regional insurance group that annually generates €250 million in insurance premiums. The group and its associated companies offer reinsurance and all types of life and non-life insurance. Adacta Group is a strategic partner of the SavaRE Group in business and information solutions for the entire region in the field of non-life and life insurance. Having a uniform solution allows the Group to jointly develop insurance products and easily consolidate all the relevant business data. With €260 million generated in insurance premiums annually, AdriaticSlovenica is one of the leading Slovenian insurance company. Adacta Group was responsible for establishing its effective business intelligence (BI) system based on the QlikView solution combining data from five distributed information systems, which gives their management all the information they need to make decisions on both the strategic and the operative level. Treasury Management with AdTreasury AdTreasury is an information system for treasury and finance intended for insurance companies and financial organisations, as well as other companies that manage large-scale resources. The solution provides comprehensive support for their financial departments. With its intelligently prepared views and reports, providing all the data needed for operational treasury-related work, AdTreasury gives management information on the possible risks and opportunities and supports all closely interrelated treasury elements: • • • • • • cash-flow planning, liquidity planning, management of financial assets and liabilities, investment analytics, portfolio management, exposure measurement, market and currency risk measurement. Business Intelligence with an Emphasis on Content Telemach is a cable provider providing television, Internet and digital telephony services. The company has introduced a business intelligence solution in order to improve its quality of reporting. QlikView is also used for financial controlling. Employees who prepare reports now have 39% more working time available, which they can spend doing other tasks. Najdi specialises in the development of search technologies, management of an extensive networkof online media and publishing the phone book. The reason for implementing the QlikView solution was simply to enable uniform consolidated data analysis on the level of the entire organisation, which was created with the merger of Teledat and Najdi.si. With uniform sales analyses, the company can now monitor the trends, different performance indicators, serviceperformance and other analyses important for their business. At Adacta Group, we treat the establishment of business intelligence (BI) systems as a content-related business project, completed by the technical implementation stage. In addition to ten years of experience in introducing ERP solutions, we incorporate relevant knowledge of finance, accounting, controlling, sales marketing and the supply chain into each of our projects. We embark on our projects with focus and determination to achieve our set objectives, whose clear definition and measurability are vital for successful implementation of solutions. In the past, projects involving the introduction of BI solutions were tackled purely from a technological standpoint and operations were orientated towards building data warehouses. When introducing a BI solution, Adacta strives primarily to ensure positive content changes that contribute to an actual improvement of business operations. The tools that we use most frequently include QlikView, Microsoft Business Intelligence and Business Objects. The Institute of Microbiology and Immunology was facing the challenge of how to effectivelyanalyse the results for expert analyses of antibiograms and how to fully evaluate them using the financial data stored in the different ERP systems. The project deliverables included comprehensive business overviews for the management and expert inspections for doctors and medical analyses. We provide comprehensive implementation ranging from the definition of KPIs and reporting systems through to the improvement of input information, technical implementation and customer-side change implementation. QlikView is a modern in-memory solution that creates a new class of business intelligence tools. It is primarily distinguished by its easy deployment and use and by the very short time in which the investment pays for itself. Many satisfied users and the guarantee to return the licence fee should you be dissatisfied with your purchase are reasons why more and more companies are opting for QlikView. Its main advantage is its ease of use, allowing unlimited data searches using associations. With QlikView, you will not have to wait for those outdated reports anymore. All business answers are at hand, enabling the user to make better decisions and react rapidly. The Advantages of Using the Solution • • • • • • ease of use and rapid implementation, unrestricted data browsing, quick return on investment, low maintenance costs, flexible deployment for all sizes and types of business, the leading in-memory analytical solution. Marko Kolega Igor Tasič Anže Mis Urška Filiplič Danijela Obradović Colleagues specialising in Dynamics, HR, Business Intelligence and the development of insurance solutions. Pay-As-You-Drive insurance solution Extensive experience in the field of insurance software development and the awareness of global trends in the insurance industry have led Adacta Group to develop an innovative Pay-As-You-Drive insurance solution branded as OptiInsure. OptiInsure is a complete, modular and fully integrated usage based insurance (UBI) solution enabling insurance companies, which pursue new market opportunities, to introduce new Motor Third Party Liability (MTPL) and Casco car insurance products, based on driven kilometrage. Such insurance products are most attractive for groups of costumers, who drive less, such as senior drivers, drivers of family, city or sports cars. Pay-As-You-Drive concept offers herewith an opportunity to increase the market share and to profit from increased sales, lower claims and operational efficiency. Integrated solution OptiInsure consist of a telemetric device (see picture) and web-based customer oriented business application, supporting underwriting as well as kilometrage, policy and device monitoring and administration. OptiInsure application is fully integrated with the policy administration module within Adacta’s insurance business software AdInsure. Most important advantages of the OptiInsure Pay-As-You-Drive insurance solution are: • • • • • • • Telemetric device is constantly transmitting kilometrage data from the car odometer to the insurance company via GSM module; No GPS technology and therefore no privacy concerns of potential customers; Low price and simple “plug and play” installation; Fraud-proof technology; Modular but integrated solution covering all relevant business processes; Rapid implementation; Customised licensing models. Josip Penavić Darko Bergant Marko Jurjevec Tilen Rondaij Jelena Babić Colleagues specialising in Dynamics, Resolutia and Business Intelligence. Reference The Insurance Industry AdriaticSlovenica, Illyria Life, KD Life, Pozavarovalnica Sava, Sava životno osiguranje, Triglav osiguranje, Vzajemna, Zavarovalnica Tilia, Zavarovalnica Triglav The Banking Industry Abanka, Banka Sparkasse, Banka Koper, Deželna banka Slovenije, Nova Ljubljanska banka, Poštna banka Slovenije, Volksbank, Združenje bank Slovenije Finance Adria Airways, AJPES, Daimler AC Leasing, DBS Leasing, Kapitalska družba, HEP, Ministrstvo za finance Republike Slovenije, Ministrstvo za finance Republike Hrvaške, Pošta Slovenije, SKB Leasing, Sklad za razgradnjo NEK, Slovenska odškodninska družba, VBS Leasing Microsoft Dynamics NAV and AX A1 Invest, Adecco, Adria Airways, Adriatic Slovenica, AGB Nielsen, Agip Slovenija, Aktiva Group, Alas Holding, Alltech Fermin, Almex, Alois Dallmayr, Alpetour, Aluflexpack, Alukoenigstahl, Amo Koper, Aquarius Records, Assa Abloy, Astra Zeneca, Auto Management Centar, Auto Zubak, Automont, Avtenta.si, Avtera, Avtotehna, Azzaro, B92, Banka Koper, Bankart, BD Savjetovanje, Bejo Zaden, Belinamont, Birotehna, Bomark Pak, Bonfanti, Brazda, BTS, Butan Plin, Cablex, Calzedonia, Centrotekstil, Centrsource, Cestno Podjetje Koper, Cestno Podjetje Ljubljana, CHS, Confida, CPE Group, Dancing Bear, DARS, Desing, Digitel Komunikacije, Dinova-Diona, Draeger Safety, Dufry, Einhell, Eko Međimurje, Elektronček, Elitavia, Elmo, Elvez, ESCA, Eurocom, Europapier, FBC Majdanpek, Febi Gap, Fortuna International, Galop, Gavrilović, Gea College, GfK, Gisdata, Global Press, Globo, Goldbach, Gorup, Graftrade, Gramiz, Granolio, Grupa espresso, H1 Telekom, Hachette Distribution Services, Hagleitner, Harmonija usluge, HBSI, Heinz Bühnen, Hennlich, Hoedlmayr, HOTO Grupa, IC Elektronika, Identicus, IEDC, Impakta, Indas, Inoto, Integral Lendava, Interexport, Interfin, Intermedianet, Intermol, iProjekt, Iska Sistemi, Iskon, Iskra, Iskratel, ISS Uslužne Djelatnosti, Itel, IUS Software, Izoterm, Karlovačka Pivovara, KD Group, Kern, Kolbis, Kolosej, Kongo Hotel & Casino, Konto, Korporativne usluge, Koteks Viskofan, KPL, Krka Farma, Kufner Grupa, Leitner & Leitner, Limes Plus, Linde Gas, Litostroj E.I., Luk Oil, M&M, M.A.L., M.A.N., Marand, Maraska, Matjaž, McCann Grupa, MDM, Medicopharmacija, Meris, Mestna Optika, Metronik, Mettler Toledo, Mikro kontrol, Mitol, Modriani, MPC Properties, MTD, N sport, Nexe Grupa, NIL, Nivo, Novomatic, Oglasnik, Oikos, Onkološki Inštitut, Oziris, Parsek, PB projekt, PIP, Plus Raziskovanje, Podgorina Frucht, Polimark, Polycom, Pricewaterhouse Coopers, Prima Produkt, Prins, Pristop, Privredni savetnik, Pro Plus, Prvi Faktor, Publikum, Puls, Puris, QSTC, Ralfgartner, Rei, Reprokolinska, Rivval, Royce & Bach, Salomon, Sava, Schmitz Cargobull, SG Consumer Finance, Sika, Sklad obrtnikov in podjetnikov, Slovenska Knjiga, Societe Generale - Splitska banka, ST Inženjering, Statiprom, Studio Moderna, Stylos, Tehnopolis, Tehnounion, Telefonija, Telekom Srbija, Telemach, Termocommerce, Termoelektro, Tevis, Titan, TKZ, TMF, Tokić, Toyota Adria, Trade Air, Triglav, Triglav Osiguranje, Tvornica Tekstila Trgovišće, Unis revizija, Urban Konstruktor, Velinac, Viator&Vektor, Virant, Vitro Group, Vulic&Vulic, Wagen international, Wilo, Wilsonic, Winterhalter, Wunder, Zavarovalnica Triglav, Zepter International, ZZI Microsoft Dynamics CRM Adria Airways, Delo, IEDC, Krka, Lisac&Lisac, MDS, Medis, Morela Okulisti, Špica, Toyota Adria, Vovko QlikView Adria Airways, AdriaticSlovenica, Aluflexpack, Autocommerce, Banka Koper, B92, BTS, Butan Plin, DARS, Elektronček, Febi Gap, Fortuna International, Global Press, Holcim, Indas, Inštitut za mikrobiologijo in imunologijo, KD, Lip Bled, Mikro Kontrol, MPC Properties, Najdi, N Sport, Polycom, Prvi Faktor, Sintal, Tehnounion, Telemach, Termoelektrarna Toplarna Ljubljana, Toyota, Würth, Zavarovalnica Triglav. Jernej Mazi Ivana Bunčić Dragan Zdovc Luka Glumac Barbara Škrlj Colleagues specialising in Dynamics and the development of insurance solutions. Companies and Representative Offices in the Group Slovenia AdactaAdacta Resolutia, d.o.o. programska oprema, d.o.o. programska oprema, d.o.o. Podjetje za poslovno svetovanje Leskoškova 9d Kneza Koclja 22 Leskoškova 9d 1000 Ljubljana 2000 Maribor 1000 Ljubljana T: +386 1 548 38 00 T: +386 1 548 39 72 T: +386 1 548 39 09 F: +386 1 548 39 00 F: +386 1 548 39 00 F: +386 1 548 39 00 info@adacta.si info@adacta.si info@resolutia.si www.adacta.siwww.adacta.siwww.resolutia.si Croatia Adacta programska oprema, d.o.o. Križna 18 10000 Zagreb T: +385 1 611 63 30 F: +385 1 611 60 11 info@adacta.hr www.adacta.hr Serbia Adacta privredno društvo za pružanje informatičkih usluga, d.o.o. Kneza Mihaila 2-4/VII 11000 Beograd T: +381 11 303 31 07 F: +381 11 303 31 07 info@adacta.rs www.adacta.rs Subsidiaries of Adacta Group Projects carried out by Adacta Group
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