1. No category

Cisco User Connect Licensing
Cisco Unified Workspace Licensing
WEBEX
Collaboration Breakaway
Knut Ødegård
Partner BDM
April 2011
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Cisco User Connect
Licensing
UCL lisensieres kun per bruker. Serverlisenser er da inkludert, men derfor
er det satt et minimums antall til 50 brukere.
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FROM device based multi-element software
pricing
H/W
S/W
TO User Connect Licensing
H/W
Bruker lisens
Phones
$ / device
DLU
$ / device
Phones
$ / device
Dynamic feature bundles
(ELA $ / user)
Apps / Soft Clients
$ / port, server + $ / user
Gateways
$ / node
Rack Servers
$ / node
CUWL (mandatory UCSS & ESW)
$ / user
CUCM UCSS
$ / user (volume pricing tiers )
CUCM RTU
$ / node
Gateways
$ / node
Tell brukerne og gi de en
lisens hver…..som passer
Legg til Hardware
Rack Servers
$ / node
UCSS; Cisco Unified
Communications Software
Subscription
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•  En lisens per server og per telefonmodell
•  Server 7816 lisens kostet 4000 USD per server
•  7960 telefonlisens kostet 200 USD
•  Utfordring; Kunden oppgraderer telefon
Må kjøpe ny lisens til ny telefon
Kan få kredit for gammel lisens
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•  En lisens per server og DLU´er, Device License Units for telefonene.
•  Server 7816 lisens kostet 4000 USD per server
•  7960 telefonlisens kostet 4 x DLUér á 50 USD = 200 USD
•  7906 telefonlisens kostet 3 x DLUér á 50 USD = 150 USD
•  Flere aplikasjoner krevde forskjellig ant DLU´er
•  Fordel;
lettere med nye telefoner, oppdaterer evt ant DLU´er
•  Utfordring;
Mange telefoner og applikasjoner forskjellig ant DLU´er
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•  Nye lisenser fra CUCM 7.5 ->
•  Basic IP User liste pris: $125/bruker
6901, 6911, 6921, 1tlf per bruker
•  Enhanced IP User liste pris: $210/bruker
Alle andre telefoner, men kun 1per bruker
Tilleggs telefoner; Adjunkt license $85
•  Cisco Unified Communications Manager
Business Edition User: $235/user
•  Public Space, Analog Users;
Public Space User liste pris: $150/tlf
Analog User liste pris: $40/port
•  MINIMUMSANTALL er 50 som er sum av
Basic og Enhanced IP brukere
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•  50 brukere a 125USD
6250USD
•  Server MCS-7816
4000USD
•  Gateway C2901 med 1UT 15porter
4600USD
•  Telefoner CP-6921 50x215USD
10750USD
•  TOTAL I GPL
25600USD
•  Pris I NOK blir ca 140.000,- minus rabatt
•  Ny kunde med inbytte sentral gir ekstra rabatt Collaboration Break-away
programmet! 60%...
Anbefaler UCSS I tillegg
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  Limited package of call control capabilities
  Entry Edition list price: $245 per user
  Upgrade from CUCM to CUWL ENT: $65 per user.
  Unified Communication Software Subscription list price: $55/3-year
  Essential Operate Service price: Tiered Pricing Available*
Functionality
What Is Included in Cisco Unified Workspace Licensing
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Soft Client
Cisco Unified IP Communicator
Call Control
License for One Cisco IP Phone Per User
* Tiered pricing: $15/user for up to 1000 users, $12 for 1000-10000, $10 for 10K+
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Cisco Confidential
Prices indicated here are list prices. Actual prices may vary.
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 
 
 
 
 
Standard offering with main UC capabilities
Standard Edition list price: $325 per user
Upgrade from CUCM to CUWL STD: $120 per user.
UCSS list price: $70/3-year
Essential Operate Service price: Tiered Pricing Available*
Functionality
What Is Included in Cisco Unified Workspace Licensing
Presence
Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Soft Client
Cisco Unified Personal Communicator or Cisco Unified IP
Communicator with Cisco Unified Video Advantage
Messaging
Cisco Unity or Cisco Unity Connection User
Call Control
License for One Cisco IP Phone Per User
* Tiered pricing: $21/user for up to 1000 users, $15 for 1000-10000, $12 for 10K+
© 2010 Cisco and/or its affiliates. All rights reserved.
UCSS = Cisco Unified Communications Software Subscription
Cisco Confidential
Prices indicated here are list prices. Actual prices may vary.
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  Superset of Standard Edition with advanced capabilities
  Professional Edition list price: $500 per new user
  Upgrade from CUCM to CUWL PRO: $250 per user.
  Unified Communications Software Subscription list price: $100/3-year
  Essential Operate Service price: Tiered Pricing Available*
Functionality
What Is Included in Cisco Unified Workspace Licensing
In addition to everything you get in Cisco Unified Workspace
Licensing Standard Edition…
Video Conferencing**
Cisco Unified MeetingPlace Express (25 UWL=1 Port)*
Web Conferencing**
Cisco Unified MeetingPlace/MeetingPlace Express Port (25 UWL=1 Port)*
Audio Conferencing**
Cisco Unified MeetingPlace/MeetingPlace Express Port (25 UWL=1 Port)*
Contact Center**
Cisco Unified Contact Center Express Standard Agent (25 UWL=1 Agent)*
Mobile Smart Phone Client
Cisco Unified Mobile Communicator Client
Call Control
License for Unlimited Cisco IP Phones Per User
• Additional ports/agents can be purchased a la carte if more capacity is needed
• * Tiered pricing: $30/user for up to 1000 users,
© 2010 Cisco and/or its affiliates. All rights reserved.
UWL = Cisco Unified Workspace Licensing
Cisco Confidential
Prices indicated here are list prices. Actual prices may vary.
10
UCL (minimum 50 = Basic + Enhanced)
•  Basic IP Bruker
$125
•  Enhanced IP Bruker
$210
CUWL (minimum 100 = Entry + STD + PRO vi jobber med å redusere
denne til min 50)
•  Entry Edition Bruker
$245
•  Standard Edition Bruker
$325
•  Professional Edition Bruker
$500
UCL & CUWL
  Analog port
$40
  Public Space Bruker
$150
Server SW er inkludert
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Unified Communications Software Subscription
Essential Operate Service
•  UCSS er kun gyldig når ESW også er gyldig.
•  Oppgradering vil koste 50% av ny lisens uten UCSS.
Eksempel;
•  Enhanced IP User liste pris: $210/bruker gir
oppgraderingskost på $105/bruker.
•  UCSS, koster $26 for 3år/bruker (ca $9 per år), dvs $52 for
6år, så planlegger en å oppgradere hvert 5år lønner det seg
med UCSS og ESW
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Migrations to User
Connect Licensing
Et CUCM cluster kan ha en blanding av UCL og CUWL lisensierte brukere.
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Oppgrader til UCL for $3 per bruker:
Oppgraderingspakke koster $3/bruker per applikasjon
Krever UCSS for 3år
Krever ESW
“3 & 3 Upgrade” er tilgjengelig for:
- CUCM, Cisco Unified Communications Manager
- Cisco Unity Connection og Cisco Unity til Cisco Unity Connection
8.0
-  Cisco Unified Presence
When:
Gyldig ut Cisco FY11, dvs til 29.Juni 2011
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•  $10,200 in savings!
•  PLUS you receive 3 years of UCSS, which provides you access to major software
upgrades as they become available
•  “3 & 3 Upgrade” is clearly the cost-effective method of upgrading to 8.0
•  UCSS provides even greater value if upgrading more than once during a 3 year
period. Cost savings result in $27,500!
UCL Pricing for 100 Users
UC Product
UCL 8.0
Upgrade Price
Cisco UCM
$105/user
3 & 3 Upgrade Offer for 100 Users
UC Product
$3 / User
Upgrade
Offer Price
3 year UCSS
Price
Cisco UCM
$3/user
$26/user
$3/user
$16/user
$3/user
$20/user
Cisco Unified Presence
$30/user
Cisco Unity to Unity
Connection 8.0
$38/user
Cisco Unified
Presence
Total Cost
$17,300
Cisco Unity to Unity
Connection 8.0
$900 + $6200
*This assumes the customer already has Cisco Unified
Communications Essential Operate Service (ESW)
© 2010 Cisco and/or its affiliates. All rights reserved.
UCM – Unified Communications Manager
Total Cost
$7,100
Cisco Confidential
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Cisco Unified Workspace
Licensing
Enhancements
CUWL lisensieres kun per bruker. Serverlisenser er da inkludert, men derfor er
det satt et minimums antall til 100 brukere.
Et CUCM cluster kan ha en blanding av UCL og CUWL lisensierte brukere.
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  Limited package of call control capabilities
  Entry Edition list price: $245 per user
  Upgrade from CUCM to CUWL ENT: $65 per user.
  Unified Communication Software Subscription list price: $55/3-year
  Essential Operate Service price: Tiered Pricing Available*
Functionality
What Is Included in Cisco Unified Workspace Licensing
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Soft Client
Cisco Unified IP Communicator
Call Control
License for One Cisco IP Phone Per User
* Tiered pricing: $15/user for up to 1000 users, $12 for 1000-10000, $10 for 10K+
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
Prices indicated here are list prices. Actual prices may vary.
17
 
 
 
 
 
Standard offering with main UC capabilities
Standard Edition list price: $325 per user
Upgrade from CUCM to CUWL STD: $120 per user.
UCSS list price: $70/3-year
Essential Operate Service price: Tiered Pricing Available*
Functionality
What Is Included in Cisco Unified Workspace Licensing
Presence
Cisco Unified Presence Profile
Mobility (with Sim Ring services)
Cisco Unified Mobility Profile
Soft Client
Cisco Unified Personal Communicator or Cisco Unified IP
Communicator with Cisco Unified Video Advantage
Messaging
Cisco Unity or Cisco Unity Connection User
Call Control
License for One Cisco IP Phone Per User
* Tiered pricing: $21/user for up to 1000 users, $15 for 1000-10000, $12 for 10K+
© 2010 Cisco and/or its affiliates. All rights reserved.
UCSS = Cisco Unified Communications Software Subscription
Cisco Confidential
Prices indicated here are list prices. Actual prices may vary.
18
  Superset of Standard Edition with advanced capabilities
  Professional Edition list price: $500 per new user
  Upgrade from CUCM to CUWL PRO: $250 per user.
  Unified Communications Software Subscription list price: $100/3-year
  Essential Operate Service price: Tiered Pricing Available*
Functionality
What Is Included in Cisco Unified Workspace Licensing
In addition to everything you get in Cisco Unified Workspace
Licensing Standard Edition…
Video Conferencing**
Cisco Unified MeetingPlace Express (25 UWL=1 Port)*
Web Conferencing**
Cisco Unified MeetingPlace/MeetingPlace Express Port (25 UWL=1 Port)*
Audio Conferencing**
Cisco Unified MeetingPlace/MeetingPlace Express Port (25 UWL=1 Port)*
Contact Center**
Cisco Unified Contact Center Express Standard Agent (25 UWL=1 Agent)*
Mobile Smart Phone Client
Cisco Unified Mobile Communicator Client
Call Control
License for Unlimited Cisco IP Phones Per User
• Additional ports/agents can be purchased a la carte if more capacity is needed
• * Tiered pricing: $30/user for up to 1000 users,
© 2010 Cisco and/or its affiliates. All rights reserved.
UWL = Cisco Unified Workspace Licensing
Cisco Confidential
Prices indicated here are list prices. Actual prices may vary.
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•  WebEx is on the GPL making it easy for customers to purchase WebEx
for a predictable annual subscription price. This means:
•  Any Cisco Partner can add WebEx web conferencing and IM/Presence
solutions with other Cisco products as part of the same order – not two
separate ordering processes.
•  Advanced UC Cisco partners can now qualify for VIP on WebEx sales
through the GPL.
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By Employee Count
By Active Host Count
Full Access for All Employees
Min 15% of Employee Count
Full Access for All Employees
3 Year Subscription Available
Cisco WebEx
Meeting Center With Connect IM
Cisco WebEx
Enterprise Edition With Connect IM
  WebEx Connect is included with
every MC and EE subscription
  Prepaid Annual subscription
Cisco WebEx
Connect
  Access for ALL Employees
  Tiered pricing based on volume
  NO Audio Included in these Offers
  Up to 1000 Meeting Attendees per
host license
  Target customers > 250 employees
  Included 50GB storage – EE, MC
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Cisco WebEx
Meeting Center
Cisco WebEx
Enterprise Edition
  Initial Order:
  Prepaid 1, 2 or 3 Year Subscription
  Minimum Order: (25) licenses
  Co-Term Orders:
  Minimum Order: (5) licenses
  (35) Monthly Co-Term SKU’s
  Must Match Remaining Term of
Original Contract
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco WebEx
Connect
  Meeting Attendees :
  Meeting Center – (25)
  Enterprise Edition – (200)
  VOIP Option:
  Add-On VOIP Named Host
SKU’s, Order must match
Conferencing Quantity
  Tiered pricing based on volume
Cisco Confidential
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Cisco WebEx
Meeting Center with *WebEx Audio
  Initial Order:
  Prepaid Annual subscription
  Minimum Order: (2) licenses
  Co-Term Orders:
  Minimum Order: (1) license
  (11) Monthly Co-Term SKU’s
© 2010 Cisco and/or its affiliates. All rights reserved.
*Available Through
Distribution Only
  Meeting Attendees
  Meeting Center – (25)
  Microsite, generic branding
  Audio - Included Audio By Geography
  US-VOIP and US Toll up to 10k
Minutes
  EU and APAC – VOIP
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Collaboration Breakaway Program
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Collaboration Breakaway
Gjelder ved innbytte av følgende konkurrerende utstyr
EUROPE
•  Aastra/Ericsson
•  Avaya
•  Alcatel
•  Mitel
•  Siemens
(Gjelder også ved oppgradering av
eldre Cisco UCM)
*Tilgjenglig for Select, Premier, Sølv og Gull partnere
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Installad Base Lifecycle Management
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Collaboration Breakaway
Søknad gjøres i CCW på samme måte som en OIP
Forskjellen fra en vanlig OIP
søknad er at det skal besvares
8 spørsmål.
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Collaboration Breakaway
Spørsmål som skal besvares
1.  Hva slags konkurrerende utstyr skal byttes ut?
(F.eks. Ericsson)
2.  Hvilken versjon av CallManager har kunden I dag?**
(Gjelder bare ved opgradering av eksisterende CM)
3.  I hvilken kommune/by og fylke skal utstyret byttes ut?
4.  Hvor mange telefoner og PBXer skal byttes ut?
(Viktig att antallet motsvarer minst 25-50% av det som skal kjøpes)
5.  Hvem er AM for kunden hos Cisco?
6.  Hvilken PBX modell og hvilke telefonmodeller skal byttes ut?
(F.eks. MD110 + Ericsson digital phones)
7.  Byttes det ut andre konkurrerende produkter?
(F.eks. unified messaging, call center, presence, mobility, video, conferencing)
8.  Er kunden interessert i Cisco Capital Finasiering
**Ved oppgradering skal det legges ved en Screenshot av eksisterende CM.
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Collaboration Breakaway
Søknad gjøres i CCW på samme måte som en OIP
www.cisco.com/go/commerceworkspace
Velg ”Other” og så den
Collaboration
Breakaway promo som
stemmer for prosjektet
under ‘Promotion’
tabben,
Klikk på “Other” for å finne Collaboration Breakaway (CB) promotions.
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Collaboration Breakaway
Vilkår og rabatter
Trade In
Man behøver ingen CTMP Quote. Det er ingen krav på å returnere
utstyret, men partner skal sørge for at uystyret blir destruert.
Partner bekrefter kun at konkurrende utstyr skal byttes ut ved “click to
accept” i CCW
Rabatter
Opp til +22% fra grunnrabatt.
*Rabattene er eksklusive for 1 Partner - First come first served basis
Når gjelder hvilke rabatter?
Eksempel
Base discount
Bytt inn minst 25 stk. telefoner
ved kjøp av 100 stk. nye
+13%
Bytt inn minst 50 stk. telefoner
ved kjøp av 100 stk. nye
+5%
Gjelder når minst 25% av konkurrerende utstyr byttes ut
(Gjelder også ved oppgradering av eldre Cisco UCM)
Displacement Accelerator
Gjelder når 50% eller mer av konkurrerende utstyr byttes ut.
CUWL Accelerator
Gjelder når CUWL lisenser utgjør 50% eller mer av det totale
antallet user licenses i BOM
Maks Rabatt som kan oppnås med Accelerators
Rabatt %
(Totalt +18%)
Kan kombineras med enten
Baseline eller Displacement
+4%
(Tot Bas: +18%)
(Tot Displ: +22%)
13 + 5 + 4 = 22%
64%
(eksempel basert på Gull Partner rabatt)
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UC og Collaboration beste partner startsider:
Collaboration Launch: http://www.cisco.com/web/partners/sell/technology/collaboration/collaboration_partner_launch.html
Go Collaborate: http://www.cisco.com/web/partners/sell/technology/collaboration/gocollaborate.html
Partner Central: http://www.cisco.com/web/partners/sell/technology/collaboration/index.html
Marketing Programs: http://www.cisco.com/web/partners/sell/technology/ipc/announcements/without_boundaries.html
Partner Tools: http://www.cisco.com/web/partners/tools/index.html
Collaboration Architecture: http://www.cisco.com/assets/sol/ent/ent_arch/caf/index.html
UC og Collaboration lisensiering:
CUWL: http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/workspace_licensing.html
UCL: http://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/user_connect_licensing.html
UC og Collaboration Design og Quote:
Netformx: http://www.cisco.com/web/partners/sell/enablement/designxpert.html
Design Tools: http://www.cisco.com/iam/unified/ipt851/Using_Design_Tools_and_Templates.htm
UC og Collaboration Ordering og PreSales Support:
Support Community: https://www.myciscocommunity.com/community/partner/collaboration
Partner Resources: http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_partner_resources_list.html
Ordering Guides: http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html
Partnere som trenger UC og Collaboration software for demo og intern bruk kan bruke dette:
CUWL for Partners: http://www.cisco.com/web/partners/sell/promotions/unified_workspace.html
NFR KIT: https://cisco.mediuscorp.com/market/networkers/productView.se.work?/nxt/rcrs/proieidentity/=18314
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Her er prosedyre for å få tak i PAK, Lisenser, UCSS, Install media og oppgraderinger:
(Gjelder både for CUWL/UCS customer licensing og CUWL for Partner Licensing)
For å få tak i PAK-kode:
Email licensing@cisco.com ,subject line ”Missing PAK code”
• Reason for request
• Customer name and contact
• SO/PO#
Når du har kundens PAK-kode, registrer den på CSCC – Cisco Service Contract Center:
http://www.cisco.com/go/license
Sjekk status på lisensen etter at den er registrert:
http://www.cisco.com/web/services/ordering/cscc/index.html
(NB! Ikke alle har tilgang til dette verktøyet, oppdater profil på cisco.com eller opprett support-case fra linken over)
For å få tak i install media (boot image):
Email : cs-support@cisco.com ,subject line "Missing CD/DVD Request".
Customer service trenger minimum følgende informasjon.
• Reason for Request
• SO/PO#
• UCSS/SAS/SASU (or any other Software Contract #)
Aktivering av ESW/UCSS avtale:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9158/net_brochure0900aecd805f0aa1.pdf
UCSS Support: ucss-support@external.cisco.com
Ved oppgraderinger, bruk PUT- Product Upgrade Tool:
http://www.cisco.com/upgrade
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UC og Collaboration documentation:
DocWiki: http://docwiki.cisco.com/wiki/Cisco_Unified_Communications
System Docs: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm
UC og Collaboration Technical Communities
Supportforums: https://supportforums.cisco.com/index.jspa
Support Community: https://www.myciscocommunity.com/community/partner/collaboration
Collaboration User Groups: https://www.myciscocommunity.com/community/technology/collaboration/usergroups
UC og Collaboration Design and Implementation:
Netformx: http://www.cisco.com/web/partners/sell/enablement/designxpert.html
Design Tools: http://www.cisco.com/iam/unified/ipt851/Using_Design_Tools_and_Templates.htm
Design Guides: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/design/guides/UCgoList.html
Steps to Success: http://www.cisco.com/web/partners/tools/steps-to-success/index.html
UC og Collaboration Training:
Training Resources: http://www.cisco.com/web/learning/le31/learning_learning_resources_home.html
UC Specialization: http://www.cisco.com/web/partners/program/specializations/ucom/index.html
Partner Education Connection – PEC:
http://www.cisco.com/web/learning/le36/learning_partner_e-learning_connection_tool_launch.html#~two
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•  Reduserer reise kostnad
•  Øker effektiviteten
•  SPØRSMÅL ??
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