1. society
2. welfare
3. social services
4. volunteering

Volunteer Manual
2014-2015
Community ● Simplicity ● Social Justice ● Spirituality
Table of Contents
2
¡Bienvenidos! Welcome!
3
History of the Border Servant Corps
4
Principals of the Border Servant Corps
5
Four Tenets; Participants vs. Recipients
6
Administration of the Border Servant Corps
7
Staff and Community Support Roles
9
Border Servant Corps Policies: Applications and Placement Sites
11
Volunteer Identity Crisis: Volunteer vs. Employee vs. Program Participant
12
Border Servant Corps Policies: Substance Use and Abuse
13
Border Servant Corps Policies: Community Finances
15
Border Servant Corps Policies: Community Life
19
Border Servant Corps Policies: Relationships within Community
20
Border Servant Corps Policies: Departure
21
Community Plan
22
Administrative Tasks
23
Appendices
All of the policies and philosophies presented in this manual are the result
of careful consideration by the Border Servant Corps staff and Board of Directors,
along with input from every community since the beginning of BSC.
Your input will be included in future BSC manuals.
1
¡Bienvenidos! Welcome!
Welcome to Las Cruces, New Mexico and El Paso, Texas! And welcome to the Border
Servant Corps! From this day on, all words of welcome to the Border Servant Corps will
be initiated by you. The first and most important part of your orientation is this:
You ARE the Border Servant Corps!
You are now a part of the greater BSC community which is comprised of the staff
(executive director and program coordinator), dedicated board members, many former
BSC volunteers, our community partner placement sites, the Peace Lutheran Church
community, and the many other churches and organizations who also support the work
of BSC! Of course we will give you all the support we can; we will provide you with
guidelines that you will find in this manual, we will oversee the administration of the
organization, we will set policies for the good of the organization and will help you carry
them out, and, most importantly, we will pray for you and care for you in the best way
we know how.
The quality of your experience and the degree
of growth you experience will be dependent on you!
The following is a manual of rules and guidelines for living as the Border Servant Corps.
Nothing is meant to be over burdensome. ALL is meant to be helpful, but not
legislative. Most, if not all, grows out of the input, recommendations, and experiences
of past volunteers.
And so, the journey begins…
We plant seeds that one day will grow. We water seeds already planted, knowing that
they hold future promise. We lay foundations that will need further development. We
provide yeast that produce effects far beyond our capability. – Oscar Romero
2
HISTORY OF THE BORDER SERVANT CORPS
Border Servant Corps (BSC) was started in 1997 by Dot Quaintance who had served as a volunteer with Urban
Servant Corps (USC) in Denver, CO. Dot was from Las Cruces, and upon her return to Peace Lutheran Church in
Las Cruces, she advocated for a volunteer program, modeled after USC, to serve the border region of El Paso and
southern New Mexico. Four volunteers and a volunteer director began serving in the El Paso and Las Cruces areas.
A governing board was formed that year, and a grant request was written to Wheat Ridge Ministries for “seed
money.” The Wheat Ridge Grant funded the BSC for three years and Peace Lutheran Church began support of the
BSC as an outreach mission program. The Rocky Mountain Synod, of the Evangelical Lutheran Church in America,
also made a commitment to support the program with additional funding, and began supporting the Border Immersion
Program at Iglesia Luterana Cristo Rey in El Paso. Early on, a connection was made with Catholic Network of
Volunteer Service (now Catholic Volunteer Network) in order to support the budding ministry and allow for BSC
volunteers to also be considered AmeriCorps volunteers when funding was available.
In the beginning, Dot’s house in Las Cruces, NM, served as the volunteer house and office for BSC. This house (now
known as Janaan’s House) remains the volunteer house in Las Cruces; the BSC office in Las Cruces is now housed
at Peace Lutheran Church. The El Paso house has changed addresses several times until 2009, when a generous
donation from Dan Diemer allowed for the purchase of the home now known as Casa de Paz.
In early 2007, longtime BSC supporter and BSC Board President, Janaan Diemer, lost her battle with cancer. Her
husband, Dan Diemer, a contractor, remodeled the Las Cruces house in her honor. The newly remodeled house was
unveiled as a part of the BSC’s 10-year anniversary celebration with its new name: Janaan’s House.
Dot Quaintance retired in 2001 and moved to New York to be near her son and his family. Diana Linden (BSC
volunteer 1998-1999) served as director for the 2001-2002 service year, after which she attended seminary. Dick
Schriver, a longtime member of Peace Lutheran and the BSC Treasurer at the time, was hired as director and served
as director until his “second retirement” in February of 2008. Ryan Steinmetz (BSC volunteer 2001-2002 and BSC
Board member), began as director March 2008 and served until May 2013. Kari Lenander (BSC volunteer 20082010) began serving on the BSC staff as a program coordinator in 2011 and was named executive director in May
2013. In August 2013, BSC welcomed Sara Melton (BSC volunteer 2008-2010) who serves as BSC program
coordinator.
Throughout the years, Border Servant Corps and Urban Servant Corps have maintained a close working relationship.
The executive directors of both programs have been able to support, share, and work collaboratively in developing
respective programs. There have been opportunities over the years for joint retreats and exchanges between the two
programs, as well as joint leadership retreats with the other ELCA volunteer organizations nationwide. A
collaboration, named LIFE (Lutheran Immersion & Formation Experience) in Service, ensures the continued growth of
these relationships and includes the following programs: ALT Year, Border Servant Corps, Lutheran Volunteer Corps,
Urban Servant Corps, and Young Adults in Global Mission.
The Lutheran Border Awareness Project, sponsored by a grant from Thrivent, was initiated in 2010 with the hopes of
fostering new partnerships and strengthening old partnerships both locally and nationally. The components of this
project are a J-term/Summer Internship Program that will help bring individuals to the border for a short-term BSC
experience, a Lutheran Leadership Program targeting Lutheran seminarians and diaconal leaders to learn more
about border issues and foster a larger Lutheran presence in border ministries, and a Fellowship through Service
program intended to foster relationships with local congregations and community organizations through service
opportunities with current and potential partner sites.
Since 1997, more than 100 volunteers have served in the border region through Border Servant Corps; with as many
as 18, and as few as 3, volunteers from year to year. It is hoped that each year, the program provides volunteers that
can do justice, love kindness, and walk humbly on the U.S./México border.
And now you become part of the history! How will your service shape BSC and our partner sites for years to
come?
3
PRINCIPALS OF THE BORDER SERVANT CORPS
Mission Statement
Border Servant Corps seeks to provide an opportunity for volunteers to work for justice, serve their
neighbor, and walk humbly with their God.
Based on BSC’s guiding scripture: He has told you, O mortal, what is good; and what does the Lord
require of you but to do justice, and to love kindness, and to walk humbly with your God? – Micah 6:8
We carry out this commitment by…
• hosting volunteers to work and serve in social service placement sites in Las Cruces, NM, El
Paso, TX, and the border region;
• supporting volunteers who live in intentional community, focusing on four tenets: Community,
Simplicity, Social Justice, and Spirituality;
• providing opportunities for volunteers to learn and teach about social justice and work toward
systemic change; and
• accompanying our sisters and brothers on the U.S. / México border.
Working for Peace and Justice
BSC seeks to live out our mission by viewing a world where peace and justice is honored through
nonviolence and extended to everyone and the Earth we all share. This vision is in contrast with what
often seems to be the prevailing expression of violence and oppression, through which power and control
are gained and maintained.
Faith in Action
We are increasingly convinced of the need for people to live in harmony and with love for all. This is best
demonstrated in action. We also recognize the faith that is present in those with whom we work and
serve. As this faith guides and strengthens them, may our faith or spiritual journey, whatever this may be
and however expressed, also guide and strengthen us.
We rejoice in the richness of diversity rather than conformity, expressed through our various lifestyles,
cultures, political involvements, educational experiences, nationalities, and faith backgrounds and
practices. Being such a rejoicing community, we support, affirm, and challenge one another in a
community living setting. In all these things, we encourage one another to care for each other.
Affirmation of Welcome
Reconciling in Christ: BSC is committed to anti-discrimination on every level. “Reconciling in Christ” is
the language given for Lutheran communities of faith to answer the inclusive call of the Gospel by
welcoming gay and lesbian believers. The following is the “Affirmation of Welcome” used by Reconciling
in Christ Communities:
“As a community of God, we are called to minister to all people of our world, knowing that the world is
often an unloving place. Our world is a place of alienation and brokenness. Christ calls us to
reconciliation and wholeness. We are challenged by the Gospel to be agents of healing within our
society. We affirm with the apostle Paul that in Christ, “there is neither Jew nor Greek, slave nor free,
there is neither male nor female.” (Galatians 3:28) Christ has made us one.” (Formally adopted by the
BSC Board of Directors, 7-2005)
“After he had washed their feet, had put on his robe, and had returned to the table, he said to them, ‘Do
you know what I have done to you? You call me Teacher and Lord—and you are right for that is what I
am. So if I, your Lord and Teacher, have washed your feet, you also ought to wash one another’s feet.
For I have set you an example, that you also should do as I have done to you.’” John 13:12-15
4
FOUR TENETS
BSC commits itself to four tenets:
• Community
• Simplicity
• Social Justice
• Spirituality
Examples of these can be seen through the following:
• Working for justice and sharing experiences with the broader community
• Exploring simpler lifestyles that reflect sharing rather than consumerism
• Developing ecologically and environmentally sound living alternatives
• Providing hospitality to others
• Exploring spiritual development in whatever manner is fitting for each individual
PARTICIPANTS VS. RECIPIENTS
BSC works hard to create a space for exploration of all four tenets that guide our organization. It is hoped
that the programming that you experience with BSC might help open minds and eyes to the realities and
injustices facing the border, a broader understanding of living in community, a different way of living
sustainably, and various spiritual and guiding practices. Note that you can and should be an active
part of creating that programming. Use BSC staff and Board to create the programming that you want
to create. Remember, YOU are the BSC Community!
Participation in BSC can only fulfill one piece of the greater vision as a whole, but this is a very important
piece. While doing so, faith is challenged, strengthened, and clarified as issues are confronted. Tackling
intense social justice issues, exploring spirituality, living intentionally in community and attempting to live
simply in a world that doesn’t always value simplicity are all very difficult tasks. Be prepared to struggle.
But be prepared to find growth within the struggle.
Also, be prepared to “expect the unexpected” in fun and challenging ways. Community is what you
make of it! The community has some organizational structure as a part of the experience; however, it is
also fluid and changes with the different personalities that make up the community in any given year,
even while maintaining the basic tenets and BSC Mission Statement. This mutual acceptance of the BSC
Mission and Tenets brings together perhaps very different people, but with a common purpose and
commitment to support and honor each other.
Be the change you want to see in the world. – Gandhi
5
ADMINISTRATION OF THE BORDER SERVANT CORPS
Relationship to Peace Lutheran Church in Las Cruces, NM
Border Servant Corps is a ministry of Peace Lutheran Church in Las Cruces, NM. We are not our own 501(c)(3)
Non-Profit Organization. Instead, we operate as a committee or program of Peace Lutheran Church, an extension of
its social outreach ministries in the border region.
While we maintain a strong relationship with our BSC/Peace Lutheran roots, we do not at all require our volunteers to
be involved with the church in worship or otherwise (though such participation is certainly welcomed). However, we
do ask that all BSC volunteers are present at specific services at the beginning and end of each volunteer year
designed to acknowledge the support of the Peace Lutheran community, and at other fundraising or awareness
functions sponsored by Peace and BSC.
Commissioning & Re-Commissioning Services
At the beginning of each volunteer year, volunteers participate in a Commissioning Service in the city in which they
serve.
At the end of each the volunteer year, volunteers share about their experiences during a Re-Commissioning Service
in the city in which they serve.
Following each service, the church provides a reception as an opportunity for the congregation and volunteers to
meet those who support the ministry of Border Servant Corps.
Brief Overview of BSC as an Organization
Peace Lutheran Church in Las Cruces, NM: Sponsoring organization and fiscal agent for BSC. The Church Council
approves BSC’s budget each year and helps determine financial and personnel policies.
BSC Board of Directors: Financial responsibility to Peace Lutheran Church, author of BSC Policy, evaluators of
Director’s yearly performance, organizers of fundraisers and volunteer support activities.
BSC Treasurer: Pays bills and writes checks for volunteer support, programming, and reimbursements.
BSC Executive Director: Directly supervised by BSC Board, evaluated by PLC Pastor and BSC Board. Responsible
for addressing concerns regarding operations and policy implementation, primary coordinator of trainings,
recruitment, and grant writing/fundraising, overseer of budget, public face of BSC.
BSC Program Coordinatos: Directly supervised by BSC Executive Director, responsible for implementation of BSC
programming for both core program and portions of the Lutheran Border Awareness Project, development of
community relationships, overseer of BSC volunteer and site supervisor relationships, responsible for addressing
programmatic concerns.
PLC Pastor: Offers hands-on supervisory needs to BSC Executive Director and program, maintains close relationship
with BSC Board, supports Executive Director in endeavors and acts as a sounding board.
Placement Sites: Pay 100% of volunteer costs + parts of volunteer auxiliary support and administrative costs,
responsible for the direct daily supervision and training/support of BSC volunteers at placement sites.
BSC Volunteers: Placed by the BSC Executive Director, serve as the public face of BSC through their service to
community, supported by the BSC Board and staff and PLC members, committed to social justice work in
communities and active participants in BSC programming.
Additional Supporters: Families and churches of current volunteers, Peace Lutheran Church (EP), New Hope
Lutheran (EP), Iglesia Luterana Cristo Rey (EP), Unitarian Universalist Church (LC), First Christian Church (LC),
Trinity Lutheran (LC), ELCA Rocky Mountain Synod, Thrivent Foundation, Support Committees, Catholic Volunteer
Network.
6
STAFF AND COMMUNITY SUPPORT ROLES IN GREATER DETAIL
Executive Director: As stated in the BSC Program Plan, “the Director shall, consistent with the faith and practice
of leadership, work towards the BSC mission, speaking publicly to the world in solidarity with the poor and oppressed,
calling for justice and proclaiming God’s love for the world.” The Executive Director shall supervise the organization
in relation to the mission of BSC in the broader community. The Executive Director shall offer instruction, crisis
intervention, care and reflection for personal growth. Further, the Executive Director shall maintain the books,
programs, files and finances as well as be responsible for the fundraising to maintain the annual budget. The
Executive Director shall have a commitment to the BSC mission, values and the goals of the program. The
Executive Director should display a commitment to communicate and work with a diverse group of people including
persons of various ages, races, religious convictions, sexual orientations, abilities, and income levels. The Executive
Director shall also have knowledge, experience, and skills for assisting congregations and developing active working
relationships with BSC.
Program Coordinator: The Program Coordinator is the direct “go-to person” for all programmatic concerns of
BSC, including the Lutheran Border Awareness Project, leaving the Director with more operational duties. The
Program Coordinator is also responsible for program development and overseeing the relationship between the BSC
volunteers and the Site Supervisors at our Partner Placement Sites.
It is understood that the division of responsibilities of the BSC staff will at times be fluid, and that both the Executive
Director and the Program Coordinators will work closely with each other in a team approach to meet the needs of the
organization.
Both the Executive Director and the Program Coordinators will do everything in their power to equip the community to
meet its own needs. S/he will step in and offer guidance and intervention when requested. In the early part of the
year, s/he will work very closely with both communities. As the year progresses, the communities will be encouraged
to be more self-sufficient. It is important that each community feel free to invite the Program Coordinator
and/or Executive Director to help them address struggles. While we try to keep aware of what is going on in
community, do not assume that we know everything. Any community decisions that fall outside of the policies
put forth in this manual must be approved by the Executive Director, and where appropriate, the Board of Directors.
BSC Board:
•
•
•
•
•
•
•
•
•
•
Conduct quarterly meetings
Lead BSC to carry out mission statement
Assist Executive Director in recruiting new members and supporting congregations
Annually evaluate paid staff whose qualifications are pertinent to priority goals for the overall BSC ministry
Review and approve the proposed budget each year
Be actively involved in fundraising
Appoint working committees, as needed
Maintain relevancy of BSC by reviewing the BSC mission as needed with consideration given to long-range
strategic planning
Create and modify organization policies
Assist Executive Director and Program Coordinator in problem-solving strategies
Board meetings are held quarterly on the second Monday of each month. Volunteers are invited to attend Board
meetings; however, due to personnel issues or other instances, the BSC Board may reserve the right to issue a
closed session. A BSC liaison from each house will be responsible for collecting a house report to be shared with the
BSC Board each month, voicing BSC volunteer community development milestones and concerns. At the beginning
of each Board meeting, one BSC volunteer will present information about their site, what they have experienced on
the border, etc. in order to maintain the connection and relevancy of BSC with the Board.
7
BSC Volunteers: Liaison Positions
In order to allow volunteers to be active participants and feel organizational ownership, each volunteer will
serve as a liaison of their choice for the service year. Liaisons are responsible for a variety of tasks within
the community; they are not meant to do everything for which they are responsible, but to coordinate the
community according to their responsibilities (see BSC Liaison Positions). These positions have been
created in direct response to volunteer feedback from previous years expressing a desire to be more
involved with the workings of the BSC.
BSC Support Committee
Two support committees, in El Paso and Las Cruces, consist of church and community members who are
interested in supporting and getting to know volunteers during their year of service.
One person from each community will be designated as a “Support Committee Liaison” and will meet with
the committee to share needs/wishes of the community and decide how best to support individual
volunteers and each community at large.
Additional External Support
Support from people outside the BSC community is of great importance. Previous volunteers have found
such support in other faith communities, work relationships, and community groups. BSC volunteers also
interact often with others who are doing similar volunteer work through organizations in the area and tend
to bond with one another based on common experiences.
BSC board members and former volunteers who continue to reside in the area are also available as
support persons to BSC volunteers. These persons expect to interact with volunteers on a fairly regular
basis and are available to be an extra sounding board or respite when living in community may be
overwhelming.
BSC Office: Office hours may vary during the week due to evening and weekend commitments.
Peace Lutheran Church
1701 E. Missouri Ave.
Las Cruces, NM 88001
Executive Director
Work Phone: (575) 522-7119 Ext. 16
Cell Phone (emergency use): (816) 646-4410
Email: kari@borderservantcorps.org
Program Coordinator
Work Phone: (575) 522-7119 Ext. 15
Cell Phone (emergency use): (631) 943-3105
Email: sara@borderservantcorps.org
Gotta get out of bed, get a hammer and a nail, learn how to use my hands, not just my head, I think
myself into jail. Now I know a refuge never grows from a chin in a hand in a thoughtful pose. Gotta tend
the earth if you want a rose. – Emily Sailers
8
BORDER SERVANT CORPS POLICIES: APPLICATIONS AND PLACEMENT SITES
Application Process:
• Inquiries: Volunteers typically connect with BSC via the website, word of mouth, or Catholic
Volunteer Network. Prospective volunteers are encouraged to send in an inquiry form that gives
a brief profile of their credentials and the experience they are looking to have.
•
Application Form: The application form for BSC has been developed over the years to gather vital
information, gauge a person’s commitment to service and community, and to begin an important
dialogue and discernment process for potential volunteers.
•
Due Dates: Applications for full-time volunteers are accepted on January 1 for the following
service year and are considered on a first come, first serve basis. Once the all positions are
filled, applicants are placed on a waiting list or referred to another service program. Applications
are sent to the BSC Office (1701 E. Missouri Ave., Las Cruces, NM 88001).
•
Acceptance Process: Upon receipt of applications, the Executive Director will notify the applicant
of receipt. The Executive Director, and anyone from the Board designated to assist the Executive
Director in this process, will review applications. The Executive Director will set up interviews
with applicants that are approved to continue in the process. Determination of entrance into BSC
is received by telephone or email within one week of the interview. Placement sites will begin as
soon as verbal acceptance is received from the applicant to move forward in the process.
•
Age Requirements: Applicants should be 21 years of age or older and/or hold a degree of higher
education. Any applicants not falling under these categories will require special consideration by
the staff and BSC Board.
BSC Non-Discrimination Policy: Membership in Border Servant Corps or as a member of the audience
or participant in any event sponsored by or otherwise presented by Border Servant Corps shall be open
to the general public and on a nondiscriminatory basis with regard to age, sex, race, religion, national
origin, sexual orientation, gender variance, or disability.
Placement Site Assignment:
• Placement sites sign a letter of commitment to BSC stating that they are able to enter into a
partnership with BSC in providing both monetary and environmental support to the volunteer.
Once deemed a viable placement site in line with the mission of BSC, the Executive Director finds
volunteer to serve at that site. There are more than 20 community organizations that have
created partnerships with BSC over the years, and many more that have expressed a desire to
create a partnership. Maintaining the viability of such partnerships is assessed each year by the
Executive Director and the Board.
•
There is no one set way to match the volunteer’s gifts, training, and interests with the placement
site that can best utilize them. It is a product of continued and open conversation between the
Executive Director and Board, the potential volunteer and the placement site. BSC takes a very
personal approach to recruitment involving much participation and communication from the
Executive Director.
•
Once an application is reviewed by the Executive Director and Board and is accepted, and the
applicant has verbally responded to continue the process, applications are delivered to the
placement site that seems to be the best fit. Each placement site is asked to read the application
carefully, call and interview the applicant, and give feedback to the BSC Executive Director about
the acceptability of that applicant.
9
•
Applicants are encouraged to “interview the interviewer” in order to determine their desire to be a
part of that placement site. If both parties agree, then we have a “match.” If not, we start over
again. However, to a certain extent, the placement site has some final say about the acceptance
of an applicant. With the increasing number of interested placement sites, and the ability to
contact new ones, we hope to find the site for each applicant.
•
Once a placement is accepted by the applicant and site placement site, a letter of invitation is
sent to the applicant with a three-way “Commitment of Agreement.” The Commitment of
Agreement form should be signed and returned to the BSC as soon as possible. IMPORTANT:
This document should not be signed until the applicant is absolutely certain of their commitment
to come to BSC and serve at the placement site designated. Once the Commitment of
Agreement is signed and returned, the placement site will no longer receive applicants as the
placement would be considered “filled.” If a person drops out of BSC after the Commitment of
Agreement is signed, the placement site is either left without a volunteer, or whenever possible,
the BSC will check its waiting list for potential applicants to fill the position.
Placement Site Responsibility: Each placement site is required to provide each volunteer with a
detailed job description, a direct supervisor, and a thorough orientation to your job site. The BSC
Program Coordinator meets with each volunteer with their site supervisor to ensure responsibilities are
accurately communicated and that each volunteer receives adequate support at their placement site.
Volunteer Responsibility: Each volunteer has committed to BSC and their placement site to fulfill a year
of service. The BSC Board of Directors realizes that sometimes after service has begun, it becomes
apparent the match between the volunteer and placement site may be unsuccessful. However, leaving a
site is not to be taken lightly. This places the placement site in a position of not being able to meet the
needs the volunteer was meant to complete. There is a Change of Site Policy, as well as a Conflict
Resolution Tool, which must be used before considering a site change. BSC will only allow a volunteer to
change a site if there is extreme hardship endured by the volunteer if they would stay at that site and
there is another site available. A volunteer who decides they are going to leave the BSC also creates a
burden for the BSC, both in the life of the community and in the finances of the organization. Remember,
you have made a commitment.
Departure Policy: If a volunteer chooses to depart before the last day of the scheduled service year, the
individual will forego their relocation stipend. (Adopted by BSC Board of Directors, August 2013)
Placement Site Recruitment: BSC accepts sites on a continual basis and values volunteer insights and
suggestions. Please let BSC staff know about placements you believe could be potential sites for future
BSC volunteers.
It was character that got us out of bed, commitment that moved us into action, and discipline that enabled
us to follow through. – Zig Ziglar
10
Volunteer Identity Crisis: Volunteer vs. Employee vs. Program Participant
Our language is inadequate to describe your position at your placement site placement sites or your
position with BSC. The word “volunteer” often lowers expectations of what a person’s capabilities;
“intern” assumes college credit from a supervised learning environment; “staff person” or “employee”
assumes a salary much higher than the living stipend you will receive. Volunteers should be aware BSC
sites have continually upgraded their expectations and will most likely treat you as staff with high
expectations of your capabilities while understanding that you are in a new learning environment. We use
the term “volunteer” to denote that you have voluntarily entered BSC as a participant of our program,
subject to all its parameters and rules and thus not subject to things such as minimum wage laws.
However, you should conduct yourself as if you are a full-time paid employee. For example, time off is
something that should be carefully negotiated. If you have problems with the expectations, please meet
with the site supervisor and, if necessary, your Program Coordinator.
According to the State of New Mexico and the BSC liability insurer, you are considered “employees” of
our sponsoring organization, Peace Lutheran Church, even though you are serving in community
organizations outside the church and are paid a small stipend. That compensation, no matter how small,
does indicate an employee/employer relationship in this instance.
W-2’s and Taxes: Each volunteer will receive a W-2 form at the beginning of the year. Your personal
stipends will not total enough for you to have to pay income tax during your service with the BSC.
However, FICA will need to be paid. BSC will pay all FICA expenses so that your net earning each month
will be your $100 personal stipend.
Worker’s Compensation: If you are injured at your placement site or during a BSC function, you are
eligible for worker’s compensation insurance through BSC/Peace Lutheran’s coverage with Church
Mutual. (A form with instructions is provided in the Form Section of your manual.) Follow instructions on
worker’s compensation form and notify BSC Executive Director immediately should an accident occur.
House Program Allotment and Housing: The House Program Allotment is for basic needs of the
house, primarily food. This is not taxed as it is used to help you accomplish our BSC mission and used
on BSC premises. Housing/Utility expenses are also not taxed as it is a requirement that you participate
in BSC housing during your term of service and helps to accomplish the BSC mission.
11
BORDER SERVANT CORPS POLICIES: SUBSTANCE USE AND ABUSE
Smoking: Smoking must take place outside of community houses, in deference to allergies of current
and future volunteers. Please make sure that your cigarette butts are fully extinguished (not thrown on
the porch or in the yard) and collected in a coffee can with sand or rocks.
Drinking: Use of alcohol is allowed to the extent that the community mutually agrees upon. It is expected
that the use will be responsible and in moderation. Please keep in mind that the image of the Border
Servant Corps as a witness to society can be greatly damaged by irresponsible behavior. Also please
consider the four tenets in regards to your alcohol consumption. Be mindful BSC is not necessarily a
continuation of college experiences and choices; this environment has different goals in mind. While we
do not want to dictate your behavior, we do ask that you be aware of how your drinking might be
perceived.
Parties: Parties held in the BSC houses are certainly allowed, particularly as we want to be hospitable to
our visiting friends or community members. However, parties can quickly get out of control and become a
major liability concern for the organization. While parties where alcohol is consumed are not prohibited, it
is required that community members take strong precautions when planning such parties. There needs
to be at least one designated community member who remains sober at such parties who will address
concerns as they arise.
Use of Program Funds for Alcohol: All of your living expenses are provided by your placement sites
and the generous support of churches and individuals. Therefore, House Program Allotment funds
provided by the Border Servant Corps may not be used to purchase alcohol.
Drugs: The use of illegal drugs, including marijuana, is strictly prohibited. (See BSC Drug and Alcohol
Policy.)
All of these policies apply to guests of Border Servant Corps.
12
BORDER SERVANT CORPS POLICIES: COMMUNITY FINANCES
Community Finances: BSC will provide the Financial Liaisons with information in order to manage and
be responsible stewards of house funds. Each volunteer will receive monthly stipends on the first day of
the month. The House Program allotment is a collective amount for the house and not an individual
payment. Each house must determine how that money is spent. See Border Servant Corps Community
House Bookkeeping Procedures.
Personal Stipends: Each volunteer will receive a personal stipend in the form of a check.
Outside Income: BSC prohibits monetary payments outside of prescribed payments made directly from
Border Servant Corps. It is potentially very damaging to community life to have employment outside of
the community, both in terms of inequality among volunteers and time spent outside of intentional
community to generate such funds.
Some infrequent jobs that are creating community connections outside of the BSC volunteer community
are acceptable. Spot jobs, such as house-sitting, baby-sitting, pet-sitting (not at the BSC house), yard
work, etc. are allowed so long as they are limited to avoid disruption of BSC community life. If a member
is not present with the community due to too much outside employment, it falls on the community to
confront that member.
Both the BSC community and Executive Director must approve any other outside employment (i.e. area
symphonies, choirs, theater productions, etc). Anyone who is in a position to have more financial
resources during the year is encouraged to be sensitive to the disposable income of others as well as the
simplicity tenet asking us to explore our wants vs. our needs.
Reimbursements: Reimbursements, be they medical, gas, bicycle repair, or house repair, must be
turned in with a sales receipt and the appropriate form. Reimbursements will only be made for expenses
involving BSC business or medical co-pay. Particularly for house and bike repairs, please get the BSC
Executive Director’s permission before making any purchases, as many/most items may be fixed by
members of the BSC community. Do not assume that costs will automatically be reimbursed.
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Reimbursement Schedule: All reimbursements are due on 1 Monday of each month at the joint
Community Night for the month previous. All reimbursement checks will be distributed within 2 weeks of
being received.
Stopped Checks: As of May 2012, it costs $25.00 + tax = $26.89 to stop a check. If you lose a check,
please know that this is the reality.
Mileage Reimbursements: Mileage reimbursements should be submitted with miles rounded to the
nearest whole.
Transportation and Mileage: Volunteers who have brought cars are eligible for mileage reimbursement
of $0.45 per mile. Those with cars must realize that they may have more freedom in transportation due to
possessing a vehicle other than a bicycle and should be sensitive to those community members who do
not have that at their disposal. Those that do not have a car must also realize that it puts stress on car
owners to always be asked to borrow a car, and that for non-BSC purposes, it may be necessary for car
owners to get assistance for gas. BSC does not reimburse mileage for daily use of your vehicle for your
placement site; solely BSC community events. BSC does not cover car insurance or the expenses of
getting to Las Cruces or El Paso at the start of the year, but does require copies of current car
insurance in order for vehicles to be used for BSC purposes. BSC will try to utilize different people
on a regular basis for driving to Community Events so as to not put unnecessary stress on those with
cars. If you feel that you are using your car too often, you are always welcome to use one of the bicycles
collected for all the volunteers to use.
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Fundraising: Financial support for BSC comes from many sources, including placement sites, churches,
individuals, families and friends. Placement sites are asked to contribute $10,000 towards the BSC
volunteer’s yearly support. It actually costs about $14,000 per year for your support package. The rest is
raised during the year and your participation during these fundraisers is a very important part of BSC.
Hopefully, such participation will be enjoyable and NOT a burden to you. Twice a year, the BSC
distributes mailings that are sent to more than 600 supporters. You will be asked to write your story or
reflection for this. The biggest fundraising and public awareness activities are theBSC mailings, the
Servant Stomp, and Servant Stories, and the BSC Celebration. Your participation in these events is
required and much appreciated. These are fun events that reach many people.
Public Relations: As a part of BSC, you are a part of a social justice network. There are responsibilities
to the larger community as a result. Hopefully, you will enjoy the occasions that draw people together at
times to celebrate an active faith and spirit of service with others that admire you and respect you for
being here. While we try to respect your privacy at all times, know that living in a community that is
dependent on outside funding sources requires occasional drop-in tours. There may also be other events
and or speaking engagements in which we may need a community presence as the chance presents
itself. Also, you are encouraged to talk about BSC in your college or home communities, as this is
another way of drumming up support for BSC as well as educate folks on the realities of border life!
Electronic Signatures: Over the years, volunteers have developed signatures that have signified their
identity as a member of Border Servant Corps. Please feel free to include Border Servant Corps in your
electronic signature for your placement site.
Example:
Volunteer Name
Volunteer Title, Volunteer Site
Volunteer Site
Program Name
Ryan Steinmetz
Children’s Coordinator
La Casa, Inc. Domestic Violence Shelter
Border Servant Corps 2001-2002
No es más rico el que más tiene, sino el que menos necesita.
He is not richer who has the most, but who needs the least.
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BORDER SERVANT CORPS POLICIES: COMMUNITY LIFE
Community Defined: Intentional cooperative living is meant to be a supportive environment where
individuals grow in their relationship to one another, learn about themselves, and explore their faith
journey while volunteering through other organizations that service human needs. Learning about
themselves and their global communities, these individuals become better equipped to creatively work
with human issues which arise for themselves and the broader community in their continuing life
experiences. The richness of community, especially a community like BSC that contains people from
different cultures, backgrounds, and lifestyles, is exciting. While it is rewarding, it is also demanding.
Living with many people, sharing dreams and fears, meals and bathrooms, and making it work calls for a
common foundation. The BSC mission statement and four tenets make that foundation. We share in the
common bond of values, servanthood, and self-exploration.
Connection to Outside Community: With all the emphasis placed on the internal BSC community, it is
important not to forget that our Community tenet calls us not only to live out intentional community with
each other, but to also integrate ourselves into the community in which we serve. How much this
happens is dependent on you. At first, it is natural and necessary for you to focus on forming the
intentional community within just the BSC community and your particular house. However, as the year
progresses, it will become increasingly more important that you interact with other groups of individuals
while maintaining your commitment to the BSC community. Involvement with other community
organizations, church groups, and community events are all encouraged!
Hallowed Time and Space: To nurture the community relationship, resident volunteers participate
together in fellowship one night a week (Community Nights) sharing stories, celebrations, excitement,
frustrations, worship and/or prayer, spiritual discussions, and experiences of interest (like books read and
places visited). The BSC Program Coordinators assist volunteer’s planning of this time during the early
part of the year. How the community continues to function as an intentional house community as the year
progresses grows out of the experiences of living together. The community also gathers for a longer time
of reflection one working day a month (Community Days). These times are mandatory and essential
parts of community building!
Self-Care: Self-care is an essential part of being a healthy person, both in and outside of the workplace.
Situations may, and most likely will, arise during your year of service that are difficult to process.
Community discussion is always a helpful manner in which to express oneself and receive feedback.
However, BSC recognizes community members sometimes need additional professional assistance.
BSC has connections in the region to mental health providers, and encourages our members to use these
resources at any time. For a listing of resources available, see BSC Resources: Professional Assistance.
Balance: BSC’s 4 tenets are intended to guide each participant in their exploration of intentional living.
Throughout the year, it will be helpful to consciously reassess the emphasis you place on each tenet. For
example, the social justice tenet often consumes large amounts of time in our placement sites, in events
for each site, etc. If your involvement in social justice issues keeps a volunteer away from their
community, this lack of balance can create tension within a work community, house community, and
within oneself.
BSC participants often arrive anxious to become involved. The border region offers plenty of
opportunities that can, at times, be overwhelming. It is important for each participant to be their best
advocate and strongly consider the time management and prioritization needed in order to balance those
things that are being asked by BSC, placement sites, and your community. BSC site placements are
mindful of participant’s time commitments required by BSC. We urge each participant to communicate
with BSC staff if they are finding their time commitments challenging in order for staff to provide
participants with additional time management strategies.
15
Community Covenants: At BSC’s first community retreat, each house, as well as the entire BSC
community, will be asked to create a Community Covenant that will help guide the volunteers in
intentional community for the year.
Decision Making: The process of making decisions in the BSC community is centered around ensuring
all parties are heard and are equally valued. With the wide range of personalities and demeanors that
comprise a community, this requires intentional effort on the part of the community. Decision-making
processes may vary, but the goal is that all members of the community are in agreement on a decision. A
“by the vote” decision-making process may not be the most effective way to hear each community
member’s voice. In order for everyone involved agree with a decision, discussion is very important.
Matters that change BSC policies or affect the BSC organization as a whole must be cleared with the
BSC Executive Director and BSC Board.
Meals: Meals are planned together by the house communities using House Program Allotment money to
make purchases for meals. Everyone in the household eats together some evenings a week, with one of
those evenings being community fellowship (Mondays). It is up to the changing community to determine
the extent to which they wish to engage in time together including shared meal times. The sharing will
always go beyond the dinner hour spent together. The more meals a community is able to share together,
the healthier the community operates.
Community Space vs. Private Space: Each house has common community space as well as private
bedrooms. Achieving a healthy balance between building community life in the community spaces and
rejuvenating oneself in the private spaces can sometimes be a challenge, and may require folks to work
out of their comfort zone, but achieving this balance is key in creating a strong, healthy community.
Chores: The mundane also needs direction. House tasks such as cooking, cleaning, buying groceries
and toilet paper, minor repairs on the house, recycling, mowing the lawn, pulling the weeds and watering
the gardens need to be shared tasks. Groceries are purchased from the House Program Allotment which
is replenished monthly. It is mutually decided how to divide up the tasks so everyone does his or her
share, regardless of anyone’s particular cultural norms.
Household Standards: Again, the household chores are to be shared. Please share your concerns if
you’re feeling “dumped upon.” However, everyone comes with a different standard of clean, messy,
normal, acceptable, etc. The community challenge is to find out what works best for EVERYONE. This is
particularly true of clean up at the end of the year when everyone is moving out, some sooner than
others. A detailed list of cleaning expectations at the end of the year helps to prevent any one person
from being left with too much to do.
Recycling, Composting, and Gardening: By adhering to our simplicity tenet, BSC acknowledges that it
is important to foster intentional exploration of sustainable living practices. Recycling, composting, and
gardening offer community members a sense of mutual accomplishment. Recycling is strongly
encouraged. Composting is also encouraged, but MUST be done in such a way as to not encourage
mice or roaches. Gardening is also a great idea, but gardening may look a little different in the desert
Southwest than in other parts of the country. Research into what and how to grow would be very
beneficial. It is also important that a community deciding to start a garden do so in a way that is
manageable and keeps the BSC property neat and kept.
Property Upkeep: Keeping both houses in good condition is a continuous and ongoing task. Even
though the BSC rents all houses, it is YOUR responsibility to help maintain them. You are to be good
stewards of the BSC house, furniture, bicycles, etc. so that future BSC years may do the same. If there
are problems, you may contact the BSC Executive Director and/or the owner of the house.
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Do not let small problems go. A small problem can turn into a major problem, costly for BSC to repair. If
you are unsure what to do about a situation, please contact the Executive Director who will make sure
that we adhere to arrangements made with different owners.
If BSC property is broken or unusable, please don’t put the item somewhere and forget about it.
Communities can make “executive decisions” about furniture that has seen better days; when in doubt,
call the Executive Director for suggestions on whether or not to keep an item.
Yard work, keeping weeds and gardens under control, mowing the back yard are the volunteers’
responsibility! This is your home for the next year. Please take care of your living space so that
others may enjoy it next year.
Spring Cleaning: Many volunteers have opted to do a Spring Cleaning for their volunteer house in order
to not be overwhelmed at the end of their year. This time is intended to be an overhaul of the house in
order to purge items that have accumulated over the year that need to be disposed of. Volunteers are
encouraged to invite Support Committee members, Board members, BSC staff and friends to participate.
Relationship Between Communities: Developing and maintaining a sense of community with 4-7
people is hard work. Trying to do this with 17 people in three houses and two cities 45 miles apart is
even more challenging. The Las Cruces and El Paso Communities are two separate, “sister”
communities. Many activities will be shared, but the day-to-day community life will be handled separately.
It is important that a network of communication occur between the houses. One person from each
community can be responsible for maintaining that communication. Each year, the communities must pay
close attention and find ways to connect with each other. This challenge is a true gift! Unfortunately,
mileage reimbursements are budgeted to only cover scheduled community events and not spontaneous
get-togethers by the communities. However, volunteers are creative folks who are able to pool their
resources together to allow for more frequent interactions between the houses that are not favoring one
city over the other.
Chain of Command/Policy Enforcement: The fine balance between operating as a community within a
community, within a community, and maintaining a responsible, efficient organization is a constant
challenge for all parties involved. The enforcement of the Community Covenants, BSC Policies, the life of
the community, and upkeep of the property is first and foremost the responsibility of the community itself.
The Program Coordinators and Executive Director are available to provide orientation and support to the
community to do just that. With all communities filled, there are 17 volunteers and only one full-time and
two part-time staff members. Staff will only step into the community conflicts when asked or when a
concern that threatens the life and future of the organization presents itself. The BSC Board will function
in much the same way. Ultimately it is important to understand that the live-in community is the governing
body of the community. All decisions in the community should, again, be made by consensus. The BSC
Executive Director, Program Coordinators, and Board do reserve the right to make overarching
decisions for the good of the organization. When possible and appropriate we will gather
volunteer input as a part of making such decisions.
House Activities: Camping and hiking activities are plentiful in the region. Plan appropriately; bring
plenty of water, and be careful for desert critters (rattlesnakes, tarantulas, and black widows). Enjoy the
many and various activities that are offered in the area! Community parties or get-togethers must be
planned appropriately. Each house is located in a neighborhood; it is important to be considerate of your
neighbors (noise, trash, etc.). Remember, alcohol consumption in moderation.
House Guests: BSC houses are houses of hospitality. As they house volunteers throughout the year,
they are also available to house additional guests of volunteers or the BSC as a whole. Volunteers must
inform the community of guests in ample time prior to their arrival.
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Visitors impact community life and program commitments. Volunteers must ask community members and
staff to bring non-BSC volunteers to community-sponsored events (community nights or days, cookouts,
etc.). Most often, visitors are more than welcome; however, please note there are some times this may
not be feasible or appropriate. Remember, the BSC volunteer house has limited funds to provide for
guests. It is advised to inform visitors of this situation before they arrive and, if they are able, to make a
small donation for the resources they are using.
In previous years, BSC volunteers have increased their methods of hospitality by using social networking
sites such as Couchsurfing.org. BSC volunteers must understand that these sites bring in strangers to
the BSC Community and a potential liability risk to the organization. This practice may continue, as it is
seen as a valuable practice of our Community tenet, but all house members must be in agreement and
take necessary precautions for the safety of the volunteers and BSC property. If problems occur, this
policy can easily be changed.
Use of Computers, Internet, and Cell Phones: Our changing world seems to necessitate the need for
increased technology as a way to maintain connections with our “larger community.” However, the very
things meant to maintain connections can sometimes hinder real human connections and stifle the growth
of meaningful intentional community. Computers, internet, and cell phones should not be used during
Community Night or Day activities unless a part of the programming. Internet is provided for the houses
as a means of maintaining relationships and communication. Each house should discuss openly about
excessive internet usage and hold each other accountable when technology impedes intentional
community.
House Conflict: For personal conflict within a community, it is important to first confront the person(s)
individually. If a problem persists, a community member may call a “House Meeting.” This time allows
any member of the community to address any concerns to the entire house. Discussion is to be open,
non-threatening, and decisions are made by consensus. The house may invite their BSC Program
Coordinator, if desired. If a staff member is not included in the meeting, please keep them informed.
Leaving Community: Border Servant Corps volunteers commit themselves to the tenets of the program;
community life is vital to the success of the program. This arrangement provides friendship and support
during the volunteer’s year. If a volunteer is considering leaving, serious thought should be given to the
commitment to the life of the community and the BSC program, as this decision impacts the values,
emotions, friendships, and decision-making of the community. Volunteers considering this must speak
with the Executive Director about concerns/circumstances surrounding this decision. Community
Housing is a part of the program. If a volunteer decides to leave community housing, the
volunteer will be dropped from the Border Servant Corps program.
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BORDER SERVANT CORPS POLICIES: RELATIONSHIPS WITHIN COMMUNITY
Sexual Harassment: Sexual Harassment of any kind is not tolerated within the BSC Community or in
your service to your placement site. (See BSC Sexual Harassment Policy.)
Ethics and Human Sexuality: Human sexuality is an intensely private BUT ALSO a communal issue.
Every adult has to make decisions based on their own journey as to when and what sexual activity is
appropriate for them. When adults live together in intentional community, everyone can be affected by
these decisions.
Open Discussion: Sexual relations, in broad definition, means any sexual act/activity between two
consenting adults. This issue needs to be openly and honestly discussed by the community as a whole.
How the community feels about sexual activity in the houses, whether between volunteers, or a volunteer
and a volunteer’s guest needs to be addressed. Serious and honest conversation must take place early
in the life of the community and everyone’s voice must be heard. It is for the community as a whole to
decide and feel comfortable with the issues of dating and sexual relations if it should occur among its
members.
Inter-BSC Relationships: With the possibility that BSC volunteers might develop a relationship with one
another beyond the typical relationships found in communal living, it is important to consider the impact
this relationship could have on the community as a whole. Some wonderful relationships have come out
of the BSC—it makes sense that people sharing like values and a common experience might come
together through the BSC. BSC members should reflect, however, on how a potential relationship will
affect the larger community.
Dating: There are often wonderful opportunities for BSC members to date individuals they find in the
region during their year of service. Dating, however, should not interfere with the commitment of
intentional community that each volunteer has promised to keep.
Cohabitation: For BSC purposes, cohabitation is defined as any non-BSC individual living with a BSC
volunteer on a regular basis in either of the BSC houses. Because of the liability and financial concerns,
the BSC will not be paying rent and utilities for non-BSC individuals; thus, no cohabitation is permitted.
Community Process: By the end of the first month, a consensus should be reached in each house about
the acceptability of overnight guests, the presence of non-community members in community, and interBSC dating. These decisions may need to be revisited as the year continues. The Program Coordinator
should be consulted and informed of these decisions. Issues being discussed when forming this policy
must include the safety and feelings of all community members. Consensus is vital in this process and
the policy should be written down to avoid misunderstanding (attached to Community Covenants). It is
the responsibility of the community to enforce its decisions.
Relationships with Co-workers: Your job site is one that requires your full attention. Dating within the
workplace often causes unnecessary stress in the work environment for both yourself and your coworkers. BSC does not encourage relationships with co-workers at your placement site, and forbids
relationships with site supervisors.
In every community, there is work to be done.
In every nation, there are wounds to heal.
In every heart, there is the power to do it.
- Marianne Williamson
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BORDER SERVANT CORPS POLICIES: DEPARTURE
House Clean-up: All of the BSC community houses are rented. It is imperative that each community
leave the house in the condition they entered or better! A community cleaning day will be planned before
the volunteers’ final day. The entire house must be ready for the next year’s community. Relocation
stipends will not be disbursed until each volunteer’s cleaning responsibilities have been checked and a
BSC staff member approves the condition of the house.
House Cleaning List: A list of tasks that must be completed at the end of the year will be distributed to
each house. Please make sure tasks are evenly delegated to all house members so that any one
volunteer is not left with all the work.
Supply Replacement: A list of any replacement supplies such as linens, mattresses, house repairs, or
cleaning supplies from each house should be given to the Program Coordinator at the close of a service
year.
Relocation Stipend: Contingent upon the financial status of BSC, each volunteer will receive a small
relocation allowance. This allowance will not be granted until all required AmeriCorps Exit paperwork has
been completed and given to BSC staff, and the houses have been inspected and deemed ready for the
new community. Also, the relocation allowance will only be given out upon completion of a BSC service
year. It will not be awarded to volunteers who decide to leave early.
Goodbye Celebrations: Typically, at the end of July/beginning of August, are times set aside for BSC
despedidas in both El Paso and Las Cruces. Designated Sundays include BSC volunteers participating
in the Sunday morning services, and those that wish can share with the congregation a unique
experience or area of growth that they had during their year. A reception follows each service, as well as
a brunch. This is a great opportunity to provide closure and process a year of service.
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COMMUNITY PLAN
Community Events
All Border Servant Corps volunteers are required to attend all scheduled community events (nights, days,
retreats, etc.). Placement sites are aware of these commitments and will respect this time. See the BSC
Volunteer Calendar for specific dates, times, etc.
Community events all begin with a call to focus to center the community for the upcoming hours. Meals
are planned and executed by the community, with a conscious thought of volunteer’s allergies and
consumption choices.
Programmed activities are intended to have a focus; academic, relational, etc. BSC tenets are meant to
be a programmatic guide to assist in the planning of these events. Typically, a time for self-care,
reflection, and processing becomes increasingly important as the year progresses.
Events are coordinated by the Community Liaison, in conjunction with the BSC staff. Community
members are encouraged to provide input about the direction of community events.
Community Nights
Community nights are scheduled for Monday evenings, beginning at 6:30pm. The first Monday of each
month will be a joint community night with a placement site; the third Monday will be a joint community
night. The second, third and fifth Mondays will be individual house community nights. BSC staff will
attend joint community nights. Each house has planning responsibilities throughout the year; the program
coordinator will serve as a resource for planning.
Schedule:
• Community meeting
o BSC staff offers information about upcoming events, etc.
o Any items that community members would like to express to the entire community.
• Call to focus
• Meal
o Created and cleaned by hosting community
• Activity
o Planned by the hosting community
Call to Focus: Towards the beginning of each Community Night or Community Day activity, a “Call to
Focus” should be initiated to signal the start of intentional community time. Generally this is great to
initiate prior to the start of a meal or activity, but depending on what the main planned activity is, the
timing is flexible.
A “Call to Focus” should be planned by the hosting house and should somehow connect to the
programming of the Community Night or Day, the four tenets, or the BSC overall mission. The “Call to
Focus” can be a prayer, a poem, a reading, a team-building activity, a game, a song—anything that will
help the community merge into intentional time together.
Community Days
Community days are typically scheduled for the third Friday of each month. These days provide a time
for the community to join together and participate in a variety of events. Community days reflect the
needs of the entire community, in recognition of the yearlong BSC programmatic goals. Activities may
include learning experiences (issues-based training), fun activities (White Sands), reflection opportunities,
down-time, etc.
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Community Retreats
Living in intentional community will be among the most challenging and rewarding aspects of your service
year. Retreats are held throughout the year to facilitate the success of this portion of your time with the
Border Servant Corps.
Orientation Retreat: From the time you arrive until your first retreat, you will be involved in the process of
orientation to community life, border issues, and BSC policies, and your placement site organizations. It
is vital to the rest of the year that each volunteer be present (physically and mentally) for this time.
Exercises in this process include, but are not limited to, the following:
• Introductions to El Paso, Las Cruces, and each other
• Exploring border issues and visiting the placement sites of each volunteer
• Border Servant Corps orientation
• Community building
• Sharing faith journeys
Fall Retreat: Life during your first week on the border will be a whirlwind. Everything you see and hear
may make sense to you at the time, but due to the amount of information there is to share, oftentimes
important details are forgotten. The fall retreat will revisit the details of orientation within the context of a
few months of living the experience. This retreat focuses on simplicity, self-healing, and relaxation
techniques.
Winter/Spring Retreat: The Urban Servant Corps, sister organization to the Border Servant Corps, is
based in Denver, CO. This two alternative retreat will allow each organization to visit the other and learn
about serving in each location. This retreat is a busy one no matter if you are the hosts or the visitors; it
is meant to help our different groups to see how spirituality and social justice is reflected in our different
contexts and to foster positive relationships between the two communities.
Closing Retreat: As your time with the Border Servant Corps comes to a close, volunteers spend time
processing their year and looking ahead to the future. This retreat allows the community to process their
time together, and experience and learn about closure. A reverence to the year’s growth and learning is
emphasized along with what this all means in the context of our yearlong journey.
ADMINISTRATIVE TASKS
Documentation
If it’s not in writing, it doesn’t exist. Keep a hard trail of your agreements and conversations; send an
email after a key phone call to restate what’s been agreed to.
Documentation is not only a good policy in general, but will prove to be most effective if staff changes or
memories lapse.
Recording Hours
BSC volunteers will record hours as designated by the placement site. BSC provides tools as resources,
should placement sites wish to use them.
th
Hours are due by the 5 of each month. Volunteers are responsible for getting their site supervisors
to sign and submit these hours.
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Table of Contents for Appendices
Policy Appendices
24
Appendix A: Conflict Mediation Policy
24
Appendix B: Volunteer Change of Site Policy
25
Appendix C: Plan of Action Form
26
Appendix D: Expectations of House Care
26
Appendix E: Sexual Harassment Policy
28
Appendix F: Drug and Alcohol Policy
29
Appendix G: Medical Reimbursement and Health Insurance Policy
29
Appendix H: Volunteer Mileage Reimbursement Policy
30
Appendix I: Volunteer Departure Policy
Administrative Appendices
31
BSC Volunteer Calendar
0
BSC Community Bookkeeping Procedures
1
BSC Liaison Positions
3
BSC Placement Site Checklist
23
Appendix A: Conflict Mediation Policy (Adopted by BSC Board of Directors, July 2005)
In the event of a conflict in the workplace, the Border Servant Corps Volunteer must adhere to the
following procedure when seeking a resolution:
1. When the conflict occurs, the volunteer will immediately make a verbal attempt to resolve the conflict
on his/her own.
2. If the conflict is not immediately resolved, the volunteer will notify the BSC director. The volunteer will
then schedule a meeting with the site supervisor regarding the conflict and create a written Plan of Action
describing how both the volunteer and the site supervisor will work together to resolve the situation. This
plan will be signed by both the volunteer and the site supervisor. A copy of the plan will be made for the
volunteer, the site supervisor, and the BSC director.
If the conflict is directly related to the site supervisor, or creates a precarious situation for the volunteer to
resolve the situation in the above manner, the volunteer may opt for one of the following:
A. Schedule a meeting with the Executive Director of the placement site to resolve the matter.
B. Request intervention of the Border Servant Corps director in helping to resolve the conflict as
described in Part 3.
3. If the conflict continues after the initial attempts have failed, the volunteer must contact the BSC
director to coordinate a meeting between the BSC director, the BSC volunteer, and placement site
supervisor (and /or other service representative(s). During this meeting, the participants will discuss the
different perspectives of the problem and create a Plan of Action offering viable solutions to the problem
and a schedule of implementation. The plan will be signed by all participants and copies made for all. The
BSC director will follow up weekly with both the BSC volunteer and the placement site to check the
progress of the plan’s implementation.
4. Additional meetings may be requested by the volunteer or initiated by the BSC director, or the site
supervisor to continue dialog and devise alternative ways of addressing the situation.
It is essentially the responsibility of the BSC volunteer to notify the director of problems he/she is facing in
the workplace. This procedure is intended to address and resolve a problem in the workplace before it
becomes unmanageable or irreversible. Please be intentional about addressing problems in an open and
timely manner.
Appendix B: Volunteer Change of Site Policy (Adopted by BSC Board of Directors, July
2005)
The good relationship that Border Servant Corps has with its placement sites is essential in their
continuing partnership with the program. BSC volunteers not only serve in their respective placements,
but also represent the BSC in their placements. Thus, the BSC volunteer and the individual
achievements that the volunteer makes in the placement site are a direct reflection of the Border Servant
Corps accomplishing its mission.
This being said, the Border Servant Corps Board of Directors recognizes that situations arise when the
volunteer or the site believes that the partnership is not in the best interest of all parties involved.
Consideration to move a volunteer from one site to another must be done in the best interest of all
involved. The moving of a volunteer must not be taken lightly, nor should it be done in haste or without
dialogue between the volunteer, placement site, and BSC director and board.
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No volunteer will be moved from his/her contractually assigned site without board approval. A
change of placement will not be considered if the volunteer has not gone through the Conflict
Mediation Policy (Appendix A), if there is no available site that will take another volunteer, or if
there is no space available in the BSC houses when a change of city would be involved.
Procedure for Volunteer Reassignment
1. When all steps of the grievance procedure have been exhausted and the problem still persists, and if
the problem is causing or could potentially cause severe emotional or physical distress, the volunteer may
request to be moved from the placement site.
2. The volunteer must schedule a meeting with the BSC director to request reassignment in person. In
this meeting, the volunteer must clearly be able to explain why the problem warrants a change of
placement, the steps made by both the volunteer and the placement site to rectify the situation, and why
those steps were unsuccessful. The BSC director will notify the Board of Directors when such a request
has been made.
3. The BSC director will then schedule a meeting with the placement site supervisor to discuss the
situation and gain further insight into why the partnership is not working. The BSC director will also
discuss reassignment of the volunteer to see if this is a viable solution and what affects it would have on
the placement site.
4. If the BSC director believes no agreeable solution can be achieved, the volunteer will be encouraged to
attend the next scheduled board meeting (or an emergency board meeting called by the director) where
he/she will share the concerns and the steps taken to address those concerns.
5. The BSC Board of Directors will make the final decision on approval of volunteer reassignments.
Appendix C: Plan of Action Form (Adopted by BSC Board of Directors, July 2005)
Name: ___________________________________________________ Date: ____________________
Placement: __________________________________________________________________________
Parties involved (names and titles if in the work place): ________________________________________
____________________________________________________________________________________
Describe conflict in detail:
What are the problems this conflict is causing in your work/community environment?:
How has the conflict already been addressed?:
What is the plan to resolve this conflict?:
How will this plan be implemented?:
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I am in agreement with this plan and will put forth personal effort to make sure that it is successful.
BSC Volunteer __________________________________________________
Date _____________
Placement Site Supervisor ________________________________________
Date _____________
BSC Director ___________________________________________________
Date _____________
Other Parties ___________________________________________________
Date _____________
___________________________________________________
Date _____________
Appendix D: Expectations of House Care (Adopted by BSC Board of Directors, September
2004)
•
•
•
•
•
•
•
•
•
•
•
•
No smoking in the houses.
No pets (cats, dogs, birds, reptiles, etc.).
Put out the trash for pick-up on the designated day each week.
Empty wet garbage from the house frequently, as it can become moldy very quickly in this
climate.
Keep outside area free from debris and weeds.
Keep the inside of the houses clean (i.e. floors vacuumed, swept, and mopped, counters clean,
furniture dusted, common areas clean and neat, etc.).
Lock doors and windows when no one is home.
Do not run coolers when no one is home.
Turn furnace thermostats low when no one is home.
If something is broken or doesn’t work, please let the BSC staff know. Items that are repairable
will be taken care of; non-repairable items will be replaced.
The BSC Director is charged by the Board to make periodic checks of the houses.
Please treat the house as if it were your own; it is yours for the year.
Appendix E: Sexual Harassment Policy (Adopted by BSC Board of Directors, July 2005)
What does it mean to be sexually harassed?
Sexual harassment is:
• Any unwelcome verbal or physical advance or suggestion of a sexual nature (you can be sexually
harassed by someone you are dating or previously dated).
• Any sexually explicit derogatory statement.
• Any pattern of sexually discriminatory remarks made by someone in the work place that is
offensive or objectionable to the recipient, causes the recipient discomfort, creates a hostile
atmosphere, or interferes with the recipient’s job performance.
Sexual harassment may include:
• Verbal abuse or jokes.
• Subtle pressure for sexual activities such as leering or brushing up against a person’s body.
• Patting, pinching, or unnecessary touching.
• Displaying sexually or degrading materials (i.e. posters, calendars, graffiti, or signs with offensive
messages).
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•
•
Demanding sexual favors.
Physical assault.
What is the law?
Sexual harassment violated employment discrimination laws when:
• you must submit to implicit sexual demands in order to keep your job; or
• your submission to or rejection of such conduct is used as a basis for employment decisions
about you; or
• the conduct creates and intimidating, hostile or offensive working environment.
Employers are responsible for harassment caused by supervisors regardless of whether officials of the
organization knew or should have known about the incident.
If the harassment is by a co-worker or by non-employees temporarily at your work place (for example,
customers), the employer can be held responsible if the employer know or should have known and you
have informed a supervisor or other manager of the incident and the employer has failed to take
immediate and appropriate action. Employers have a duty to try and prevent sexual harassment.
How do you prevent sexual harassment?
Because the motivation behind sexual harassment is power and control, when you confront harassers,
they may try to put you on the defensive. But ignoring the problem won’t make it go away. If you remain
silent, workplace harassment will continue to be seen as a personal problem rather than a social issue.
Employers should provide, publicize, and enforce a policy forbidding sexual harassment. The policy,
which should be published in personnel manuals to employees, should include a grievance procedure for
reporting harassment.
What can you do if you are sexually harassed?
1. Deal with the harassment directly and firmly at the time it occurs, or prepare by practicing in case it
happens again by saying “I’m not interested” or “I prefer you didn’t touch me when we talk.” Say it firmly,
without smiling or apologizing. Make it clear that the behavior is inappropriate.
2. Keep a diary or log of what is happening to you in a bound book in which sheets of paper can be
added. Make accurate notes of that was said and/or done including dates, times, and places. Include
direct quotes. Save any letters, cards, notes, or material sent to you. Keep it in a secure place at home;
don’t leave it at the placement site.
3. Talk to your co-workers about the incident to learn if anyone else witnessed it or if anyone else has
been harassed. Perhaps someone left the job because of the behavior. Witnesses and documentation
help provide evidence/proof of sexual harassment. Otherwise, the only evidence may be your word
against the harasser’s word.
4. If the harasser persists, you may state in writing that you object to this behavior. This allows you to
organize and communicate your feelings without being interrupted. Save a copy for your records.
Paragraph 1: Report the facts of what happened without evaluation (i.e. “During the meeting you
commented on my appearance” or “You’re brushing against me in the hall”).
Paragraph 2: Describe how you feel about the incident (i.e. “My stomach turns into knots when I come to
work” or “I am thinking about asking for a transfer”).
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Paragraph 3: Explain what happened next (i.e. “I want our relationship to be purely professional and I do
not want to meet outside the office for meetings” or “I want you to stop making remarks about my
appearance”).
In most instances, the recipient of a letter says nothing, but the behavior does change. The harasser
rarely writes back. The recipient of the letter is often astonished that this behavior is viewed in the way
the writer sees it. The harasser may also be fearful of a formal change and worry about whom else has
seen the letter. You may decide to send a copy to a supervisor if the letter does not initially get the
harasser to stop. Keep a copy of this letter for your files. Should it fail to achieve its purpose, the letter
can be used in support of a formal complaint or lawsuit.
5. Use formal complaint procedures where you work. Report the harassment to the designated
supervisor or program director. If you are being harassed by your supervisor, report the harassment to
the person’s supervisor.
6. Report this information to your BSC Director. If you are not comfortable talking with the Director, report
the incident to a BSC Board Member.
Appendix F: Drug and Alcohol Policy (Adopted by BSC Board of Directors, June 2006)
Border Servant Corps is committed to a safe living environment and to the well-being of the volunteers.
Border Servant Corps realizes that the volunteers are adults and expects that the volunteers, as adults,
will use good judgment when it comes to alcohol, controlled substances, and illegal drugs.
Alcohol:
The use of alcohol is allowed in Border Servant Corps residences only to the extent that the use is legal
and mutually agreed upon by the community. It is expected that all use will be legal, responsible, and in
moderation.
No Food Allotment funds provided by Border Servant Corps may be used for the purchase of alcoholic
beverages.
No alcohol may be consumed at, or brought to, placement sites.
No volunteers shall consume alcohol, or be under the influence of alcohol, during the performance of
service activities.
Controlled Substances and Illegal Drugs:
No volunteer may engage in the unlawful manufacture, distribution, dispensation, possession, or use of
any controlled substance or illegal drug during the volunteer’s term of service with Border Servant Corps.
Investigations:
The Border Servant Corps Board will appoint a committee of at least two persons to investigate any
alleged violation of this policy and recommend a disposition to the Board.
In connection with the investigation, a volunteer may be required to submit to drug testing at his or her
own expense.
Volunteers may be suspended or released for cause from Border Servant Corps for violating this
Drug and Alcohol Policy.
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Appendix G: Medical Reimbursement and Health Insurance Policy (Adopted by BSC
Board of Directors, June 2011)
Border Servant Corps provides health insurance for volunteers and pays the premiums for the insurance.
However, now all medical expenses are covered by the health insurance. Border Servant Corps will
reimburse a volunteer for non-covered medical expenses that are incurred during the volunteer’s term of
service in an aggregate amount not to exceed $200.00.
Any non-covered medical expenses in excess of that amount must be paid for by the volunteer. To be
eligible for reimbursement, medical expenses that are not covered by insurance must be required by a
health-care provider.
Reimbursement of non-covered medical expenses must be requested within thirty days of receipt of
services and a written receipt from the doctor’s office or pharmacy must be submitted with each
reimbursement request.
This $200.00 reimbursement fund is available for all volunteers regardless of whether or not a volunteer
chooses to be on BSC’s Group Medical Insurance Plan.
Wither regards to insurance, we want a volunteer’s experience to be a great one, and a part of that
means making sure each volunteer is protected with health insurance. BSC offers an affordable option
for health insurance where BSC pays 100% of the insurance costs; however, there are several things a
volunteer may want to consider before selecting this option:
1. The chosen medical plan is designed to meet the need of most of our volunteer population that are
experiencing normal medical needs. Depending on the seriousness of your personal medical needs, the
BSC plan may or may not be the best choice.
2. While it is often very difficult to predict what your “next steps” will be after BSC, it may be good to think
about what would be a good choice for insurance based on your decisions after BSC. The Health Care
bill passed by the Obama administration has allowed for many people to remain on their parents’ health
insurance plans until after 26. It may be appropriate for some BSC volunteers to choose this option as
breaking coverage from parents’ insurance plans may deny returning to this option at a later date. BSC
can provide information and applications for COBRA insurance after the BSC year, but this often an
expensive option. It is good to have some planning conversations with families prior to your BSC year.
3. If you and your family decide not to choose the BSC option, BSC will not be able to provide any funding
towards non-BSC group plan insurance costs.
Appendix H: Volunteer Mileage Reimbursement Policy
Because of the BSC program’s limited availability of cars for BSC activities, BSC has, on occasion, asked
those volunteers who have brought cars with them to assist in transportation for community nights,
community days, and retreats.
It is the policy of the Border Servant Corps to do the following:
•
Pay a volunteer mileage for the use of their car for community night and community day activities
in the El Paso, Las Cruces area at the rate of $0.45 per mile.
o A mileage reimbursement form must be completed by the volunteer and submitted to the
Executive Director for that month in order to be reimbursed.
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There may be a need to help with transportation of volunteers other than the community
nights or days. If this is done at the request of the Executive Director, the volunteer will
be reimbursed.
Cover the cost to fill-up the gas tank on a volunteer’s car if used for retreat trips.
Not pay mileage if a volunteer uses their car to drive to and from their placement site.
o
•
•
Bicycles are provided at each house for the volunteers to use to transport to and from the placement site.
BSC will maintain the bikes (i.e. tube and tire replacement), and provide helmets. Helmets should be
worn when bikes are in use!
BSC may also provide, to any volunteer, the money to purchase a monthly bus pass to use for placement
sites only. Please talk to the Executive Director if you think you may need this form of transportation. A
receipt from the city transportation system is required.
Appendix I: Volunteer Departure Policy
Adopted by BSC Board of Directors, August 2013
If a volunteer chooses to depart before the last day of the scheduled service year, the individual will
forego their AmeriCorps education award and relocation stipend.
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The following calendar has been established for the 2014-2015 service year.
Changes and/or additions may occur that include BSC outreach events, fundraisers, etc.
In addition, BSC will consider revising dates if previously-scheduled events are communicated
and changes are agreed upon in advance by the BSC staff and community (i.e. weddings, etc.).
The most up-to-date calendar may be found at www.borderservantcorps.org.
CALENDAR & ORIENTATION
Beginning/Ending dates:
•
•
•
Arrival and BSC Orientation: August 18-24
Placement site beginning date: August 25
Departure date: August 7, 2015
2014-2015 Service Year Calendar
Each Month
Community Night
Every Monday
BSC Hours Due
10
BSC Board Meeting
2
Monday
6:00pm
BSC Executive Board Meeting
4 Monday
6:00pm
th
nd
th
August 2014
16-17 Volunteer Arrival
18-24 BSC Orientation and Commissioning Service
25-29 Placement Site Orientation
6:30-8:00pm
*Volunteers depart from their placement site no later
than 5:00pm to allow for preparation and travel time to
Community Night location
To BSC staff
February 2015
20
Community Day: Urban Servant Corps
March 2015
20
Community Day
September 2014
7
God’s work. Our hands. Sunday
18-21 Community Retreat: Re-Orientation
(Thursday evening – Sunday afternoon)
April 2015
16-19 Community Retreat (Thursday evening –
Sunday afternoon)
October 2014
17
Community Day
May 2015
15
Community Day
November 2014
6-9
Community Retreat: People On the Move
(Thursday evening – Sunday afternoon)
June 2015
19
Community Day
December 2014
12
Community Day: Las Posadas
January 2015
16
Community Day
July 2015
16-19 Community Retreat (Thursday evening –
Sunday afternoon)
August 2015
2
Re-commissioning Service
7
Final Day: 2014-2015 Service Year
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Border Servant Corps
Community House Bookkeeping Procedures
The two designated bill payers from each house will be responsible for the logistics of the
community finances. This includes paying all house bills (including utilities, newspaper, etc.)
and managing the programming budget. Although there are two assigned people for these
tasks, the whole community is responsible to the financial state of the house funds. On the first
of each month an amount equal to the following will be transferred into each community’s
checking account.
•
•
Casa de Paz: $600 ($100 per volunteer)
Janaan’s House: $500 ($100 per volunteer)
Community funds will be used for the following:
• All food and household needs
• Community activities with all community house members
• Food and supplies for retreats and other community events
• NOTE: Checks written for groceries must be written directly to the store, food bank, coop, etc (rather than reimbursed to a community member)
Community funds may NOT be used for the following:
• Purchasing alcohol or drugs
• Individual personal needs
• Spending outside of the outlined budget above (unless approved by BSC staff)
Two members designated by each community will be responsible for:
• Ensuring all bills are paid in a timely manner
• Having signature authorization on the community check book
• Maintaining financial records of the community in the check register and bookkeeping
forms
• Communicating with BSC staff any financial problems of the community
• Communicating with the community the financial welfare of the community
• Turning in bookkeeping ledger, reconciliation, and receipts to BSC office by the 5th of
every month
Border Servant Corps staff and the Board of Directors trust and expect that BSC
volunteers will be good stewards of house funds. Utilize your understandings of the
tenet of simplicity when making decisions about how community house funds will be
spent.
BSC administration will be responsible for:
• BSC individual medical insurance
• Uninsured medical insurance co-pays, up to $200 per year per person
• All to/from work and community event transportation expenses
• Living expense transfers into each account by the first of the month
• Maintaining financial records of each house on the office computer
Receipts and reimbursement forms for the above should be turned into the program coordinator
in a timely manner,
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Border Servant Corps
Liaison Positions 2013-2014
Board Liaison
•
•
•
th
Prepares monthly report to the Executive Director for the Board of Directors on the 4 Monday of
each month that includes the following update:
o Joys and concerns of community
o Report from each of the BSC Liaison positions
Receives contact from Executive Director and Board Chair regarding Board activities.
Sends a BSC volunteer to attend a BSC Board meeting every other month (provides the name to
the Executive Director one week prior).
o Janaan’s House : September, December, March, June
o Casa de Paz (via Skype): October, January, April, July
o Casa Palomas: November, Feburary, May, August
Communications Liaison
Newsletter / Historian
•
•
•
Coordinates and collects articles written by community members and submits to Program
Coordinator by established deadline.
o Assists with assembly of newsletters.
Takes and gathers pictures of the BSC community throughout the year and submits to Program
Coordinator on a rolling basis.
o Gathers pictures of community gatherings and work sites.
Creates / updates “Survival Guide” for the house for future volunteers (grocery stores,
recommended doctors, resources articles, library, etc.).
o Writes about community experiences and events.
Public Speaking / Donor Response
•
•
•
•
Assists in arranging opportunities for community members to speak in churches or other
organizations.
o Coordinates when and where members speak.
Distributes printed materials about BSC at churches/events.
Connects with pastors or members of leadership to establish/continue relationships.
Helps thank donors for their contribution of time, energy, and funds.
Community Liaison
Hospitality
•
•
•
•
•
Coordinates monthly gatherings of hospitality at the house to welcome people from other
colleges, congregations, nonprofit agencies, BSC interns, BSC fellows, BSC leaders, etc.
Actively encourages an open door of hospitality at Tuesday – Sunday house meals.
Invites guests to meals at least twice a month.
Prepares house for guests, as needed (linens, food, etc.).
Attends BSC Support Committee meetings.
Special Events
•
Meets with Events Committee to help plan and coordinate fundraising events and other outreach
opportunities, including a wine and cheese fundraiser, servant stomp, and spring sale.
o Distributes information to community members and coordinates specific volunteer tasks.
1
Financial Liaisons (2)
Expenses
•
•
•
Tracks monthly expenses and informs community of house financial situation.
o Responsible for appropriate use of funds.
o Responsible for maintaining and spending within the established budget.
Receives utility bills, tracks and assesses usage and changes, shares with community, and
archives information.
Submits house expenses (bike repair, house maintenance, etc.) to Executive Director and
receives financial compensation, replacing funds.
Food
•
•
•
•
Pursues additional food options at low or no cost.
o Seeks and coordinates all food donations.
Organizes food items and encourages community to use items before expiration date.
o Dispenses of expired food items.
Cleans refrigerator once a month, or as necessary.
Initiates community discussions about food consumption (mainstream vs. alternatives).
Programming Liaison
•
•
•
Provides feedback for past programming.
Assists in planning future programming; including community nights, community days, and
retreats.
Attends monthly programming meeting with Program Coordinator.
Property Maintenance & Garden Liaison
•
•
•
•
Responsible for how the building and property looks on the outside, house repair, and any
property maintenance issues.
o Coordinates landscaping, gardening, and composting (including watering schedule).
o Ensures lawn is mowed and all weeds are pulled in garden/yard/sidewalk areas.
o Plans Community Work Days for outside maintenance.
Ensures smoke detectors are in good working order (checks batteries once a month).
Posts / Updates a fire escape plan in prominent position.
o Performs at least one fire drill during the first full week of volunteering.
Attempts simple repairs on property or submits work orders to Director for repairs that need
additional assistance.
Garden
• Responsible for scheduling garden maintenance, planting, education, etc.
• Serves as a leader for gardening.
o Creates schedule for watering, planting, etc.
o Maintains gardening supplies.
• Seeks assistance from community resources for education about gardening and nutrition.
Thrivent Liaison (One for each city; in addition to another liaison position.)
•
•
•
Serves as a member on the Board of Thrivent Financial for Lutherans.
Attends Board meetings.
Assists making decisions where Thrivent Choice Dollars are allocated.
2
Placement Site Checklist
Note: This form is to be completed by the volunteer and his/her site supervisor during the first 2 weeks of
service. Border Servant Corps staff will meet with the volunteer/intern and supervisor in order to check-in
and address any specific questions or concerns at the beginning of the service year.
Volunteer/Intern Name: ______________________
Placement Site: ______________________
Please initial when each task has been completed:
Volunteer Supervisor
1. I have been introduced to all of the staff at the placement site.
_____ _____
2. I have attended a regular staff meeting.
_____ _____
3. I have been given necessary keys and/or access codes.
_____ _____
4. I have been informed of safety procedures, in case of an emergency.
_____ _____
5. My job description has been explained to me, in detail.
_____ _____
6. I have a regularly scheduled supervision time with my site supervisor
_____ _____
My supervision is scheduled:
Frequency:
Day: __________
_____ Weekly
Time: __________
_____ Bi-weekly
7. I have attended, or have scheduled to attend, staff training.
Day: _____
Time (hours): _____
_____ _____
Topics covered: _______________________________
8. I have been informed of the placement site’s vacation and sick-leave policy.
_____ _____
9. I have been given a copy of the placement site’s personnel manual.
_____ _____
10. I have been informed of the placement site’s communication procedures.
_____ _____
11. Questions I have about my position at the placement site:
12. Concerns and/or expectations about my position (including a plan to address concerns):
BSC volunteer signature: ___________________________________
Date: _____________________
BSC site supervisor signature: _______________________________
Date: _____________________
BSC staff signature: ________________________________________
Date: _____________________
3