participants manual 2014 your guide to the ultimate Israel teen experience YOU ARE ABOUT TO HAVE THE EXPERIENCE OF A LIFETIME! The better prepared you are, the more fun you’ll have, so we’ve gathered all the information you’ll need in one place. Read this booklet carefully and keep it as a reference for later. Sit back and get ready for the greatest experience of your life! About JCC Maccabi Israel® JCC Maccabi Israel is a thrilling Israel adventure. Participants will meet peers from around the world, explore Jewish heritage together, and tour amazing and beautiful Israel. JCC Maccabi Israel provides the same professional expertise found in all of our JCCs and camps. Safety, security, and a quality experience are the highest priorities of our program. JCC Maccabi Israel is a program of two partners; JCC Association and Maccabi World Union (MWU). JCC Association is the continental umbrella organization for the Jewish Community Center Movement, which was started in 1854 and includes almost 350 JCC, YM-YWHA, and camp sites in the U.S. and Canada. Maccabi World Union is the oldest and largest Jewish sports organization, which utilizes sports as a means to bring Jewish people of all ages closer to Judaism and Israel. Additionally, MWU runs the Maccabi Tzair youth movement, which like JCCA, promotes the values of youth leadership, zionism and tikkun olam. Building on the 100 years of experience and the success of programs across North America, with JCC Maccabi Israel, we know you will have an unforgettable journey. GETTING READY Passports In order to travel to and from Israel, you must have a passport that is valid for an additional six months after your date of return to America. You are responsible for getting or renewing your passport. You can pick up a passport application at any of the following locations: Any regional office of the U.S. State Department’s Passport Division (they are located in most major US cities); your local U.S. Post Office, or any U.S. District or State Court having naturalization authority. For more information, call the toll-free federal information number 1-800-688-9889 or visit: http://travel.state.gov/passport. Please keep a photocopy of your passport with you at all times. Visas Passports of American citizens will be stamped with a permit upon arrival in Israel. If you are not a U.S. citizen, you may need a visa to enter Israel. Consult with the Israeli consulate to see what additional documents, if any, are required. To locate the consulate nearest you, Click here. If you are an Israeli citizen, please contact your local Israeli consulate to coordinate your visit and ensure a smooth arrival and departure from Israel. Travel Insurance JMI provides health insurance for the duration of your program, but not travel insurance. We recommend you purchase travel insurance in the event you need to cancel the trip for some reason. We recommend using Travel Insurance Israel You can contact them at 1-888-747-3773 or by e-mail at: info@travelinsuranceisrael.com. www.jccmaccabiisrael.org Summer Participants Manual 1 WHAT TO BRING Israel is hot and dry in the summer. Lightweight, easily laundered, drip-dry, cotton or cotton-blend, casual clothing is recommended for most touring days. JCC Maccabi Israel is not responsible for items lost, stolen or damaged, so leave your really good stuff at home. A backpack is a MUST so you can carry whatever items you will need for the day’s activities—a change of clothes, camera, a towel, etc. The Following Items Are Essential If you don’t bring these things with you, you’ll have to buy them in Israel, at your expense. q Backpack (for hiking and touring) q Hiking shoes or sneakers with good support q A comfortable closed hat (must be worn for all hikes and outdoor activities—visors are not acceptable) q 10-12 short-sleeved shirts or T-shirts (A T-shirt with sleeves must be worn for hiking. Tank tops are allowed only at night.) q A water canteen or water bottle (We provide a thermal water-bottle cover that holds 1.5 liter bottles, which are easily found in Israel.) q Sun block (spf 30 or higher) q Small gifts for host families—one for Mifgash (weekend with Partnership 2Gether) and one for the family during visitation weekend (if applicable) General Items q 10-12 pairs of socks q 10-12 sets of underwear q 2 light sweatshirts q 2 cotton pajamas q 2 bathing suits q 2 pairs of jeans or comfortable slacks q 3-4 pairs of shorts q sneakers or sandals q water shoes q 1 pair of flip-flops q a flashlight with extra batteries qcamera q travel alarm clock q laundry bag q pens and other writing materials (postcards, envelopes, and stamps can be purchased in Israel) q toiletries, including; shampoo, deodorant, hairbrush/comb, moisturizer, facial soap, toothbrush, toothpaste, razor, shaving gel qBand-aids q insect repellent q small mirror qsunglasses q 1-2 towels, for showering and swimming (most hotels provide towels) q feminine hygiene supplies q small bag that may be convenient for carrying money, ID, etc. www.jccmaccabiisrael.org Summer Participants Manual 2 Modest Dress While you are in Israel you will be visiting a number of religious sites. While all JMI programs are pluralistic and non-denominational, we do ask that you respect the local norms. Therefore, when packing, girls should bring a long skirt (one that falls below the knees) and a shirt that covers their shoulders. Boys should bring a pair of long pants and a kippah (yarmulke). Specifically for Women q q q q 2 pairs of lightweight pants 2 long-sleeved shirts (for religious sites) 2 nicer shirts for Shabbat 2 skirts comfortable for walking (one must reach below the knee for religious sites) There is no need to bring expensive jewelry or a lot of make-up; neither is necessary for the activities in which you will participate. Specifically for Men q kippah (yarmulke) for Shabbat and religious sites q 2 pairs of light cotton slacks for Shabbat q 2 collared or dress T-shirts for Shabbat Note: Articles of clothing with pictures, emblems or writing that are lewd, vulgar, racist, obscene, or advertise or depict drugs or drug use are strictly forbidden. Suggested Items to Bring at Your Own Risk • Musical instrument (don’t forget to insure) • iPod, MP3 players, and batteries (batteries are more expensive in Israel) Laundry Laundry will be done at least once during your program. A service will pick up the group’s laundry in the evening and return it the next evening. JCC Maccabi Israel is not responsible for items lost or damaged during laundering. www.jccmaccabiisrael.org Summer Participants Manual 3 HEALTH INSURANCE & MEDICAL INFORMATION Health An Israeli supplementary medical insurance program covers all participants. The JCC Association Israel office has been working with this reliable program for several years. The plan provides coverage on almost everything. Exceptions are pre-existing conditions, mental health issues, eyeglasses, dental work and prescription medication. If you become ill, you will receive free medical assistance, free medication and any additional needed care. Hospitalization is included. The plan provides coverage anywhere in Israel and operates 24 hours a day. Make sure to bring a copy of your family’s insurance card, including the plan name and policy number. Please include this information in the space provided in the online application site (accessed by the JMI website). An American madrich (staff) will always be with you if you’re sick. This includes doctor visits or being sick in bed. You will never be left alone. In the case that you do decide to return home for treatment you will have to cover the cost. Eyewear If you wear contact lenses, please bring a pair of glasses for emergencies; the dust in the desert can sometimes cause problems with contact lenses. Lenses that can be chemically cleaned are most convenient. It’s a good idea to bring your prescription with you in case of loss or damage. Medication If you take medication or will be taking medication while in Israel, you MUST provide the following information, as instructed in the application packet. Prescription medication • Name of medication • Prescription • Explanation of use • Dosage instructions Non-prescription medication • Name of medication • Explanation of use • Dosage instructions Note: Bring any medication that you take regularly. It is also wise to have a copy of the prescription with you. If you generally carry medication without full packaging, bring the page that explains the exact chemical makeup of the medicine and dosage. Medication from North America often has different names and if lost, can be hard to trace without exact details. Madrichim will collect all medication at the onset of the program, and hold it for the duration of the program. Madrichim will be responsible for dispensing medication according to the information supplied in the application packet. www.jccmaccabiisrael.org Summer Participants Manual 4 PREPARATION FOR YOUR ISRAEL EXPERIENCE Orientation Every group receives an in-depth security orientation upon arrival. Security rules and regulations are explained, including those prohibiting hitchhiking and wandering off alone. Your group may also have an orientation and preparation meeting in the US before leaving. You may inquire about this with the contact person from your community or camp. Electrical Appliances Electric current in Israel is 220 volts DC, (In the US and Canada it is 110 volts AC) single phase, 50 hertz. Transformers that convert voltage are available at most electronics stores. Many appliances such as hair dryers, radios, and clocks require special transformers, so be sure to check with a specialist. Some appliances are available with built-in dual or universal voltage and for these appliances, only an adapter to Israel electrical sockets is required. Gifts Feel free to bring a couple of small, inexpensive gifts to give your host families during the Mifgash (Israeli encounter) part of the program and/or the home hospitality segment (if applicable). You’ll be able to buy flowers or chocolate once in Israel; however, gifts that are uniquely American, and particularly indigenous to your region of the country, are highly appreciated. Group T-Shirts It is customary on JMI teen trips that your bus group will design and print their own T-shirts (usually towards the end of the program). The teens usually put together a committee that chooses the color of the T-shirt, text and other trip-related remarks that go on. If your group decides to purchase T-shirts, it will cost an extra $15-20. Spending Money in Israel You will want to have money for gifts, extra snacks, and miscellaneous items. There are no restrictions on the amount of foreign currency visitors may bring into Israel. From our experience, participants spend an average of $100/week for gifts, ice cream and drinks etc. If you choose to use your debit/credit card, make sure your card is accepted at international bank machines. We don’t recommend using a credit card to get cash advances, though you may bring one if you want. Another option is to use a prepaid card, such as from payoneer (click here) which works the same as a credit card and an ATM card. You will be able to add money to your Payoneer account as needed and a replacement card can be issued within 24 hours should the card be stolen or lost. The shekel (NIS – New Israeli Shekel) is Israel’s legal tender; you can exchange money at the airport. We do not recommend using hotels to change your money because they have a high exchange rate. Using your Payoneer/debit/credit card to withdraw Israeli currency is possible and recommended. As of April 1, 2014, the exchange rate was $1 = 3.4764 NIS. Tipping Your Bus Driver and Tour Guide As it is a large source of their income (and because they are always so great!) it is customary to tip both your tour guide and bus driver. If you are on a community or camp trip your program director will give you more information as to how much you should bring for your tip. www.jccmaccabiisrael.org Summer Participants Manual 5 Weather Average temperatures in major Israeli cities: F= Fahrenheit Cities Jerusalem Tiberias & Karmiel Tel Aviv, Netanya & Herzliya Eilat & Dead Sea JuneJuly 63-81 F 66-84 F 68-95 F 73-98 F 67-83 F 70-86 F 75-99 F 77-103 F August 66-86 F 75-99 F 72-86 F 79-104 F A Word about Shabbat When coming to Israel people bring their own traditions. All JMI programs are pluralistic and non-denominational so there will probably be people on your trip who come from very different backgrounds. We ask that you respect all your friends and learn from one another. All of our programs are Sabbath observant. Although you are allowed to use electricity in your private rooms, we ask that in public places such as tours, dining rooms, halls and lounges you observe Shabbat. Our programs do not travel or engage in any activities that require the use of electricity, writing or money. Remember even if you are not observant, there may be people on your trip who are, so please be respectful. www.jccmaccabiisrael.org Summer Participants Manual 6 TRAVEL INFORMATION International International flights for JCC Maccabi Israel programs are arranged by group through JCC Maccabi Israel. JCC Maccabi Israel continental programs fly out of the New York area (JFK or Newark airports). Camp or community programs either fly out of New York (JFK or Newark) or an international airport near your community. For more information please contact your camp/community director or JCC. Please read the following instructions to make your flying experience run smoothly: Luggage Please check with your group leader about luggage limitation and check in policy—different flights have different regulations. However you should limit yourself to one piece of luggage (for return flight as well) weighing no more than 20kg (50 lb) only. Type of Luggage Remember, you will be carrying your own luggage in and out of hotels and hostels, and on and off the bus throughout the program. Your bags or suitcases should be made of lightweight but durable material. We suggest a duffel bag on wheels, which has wheels on one end and a pull piece on the other; these can be purchased at most luggage stores. If you choose to bring a musical instrument that does not fit in your luggage, you may not be able to bring it on the plane as carry-on and may need to have it checked. Please check with the airline for rules about carry-on luggage. If your instrument needs to be checked, you will be responsible for any additional cost. The 3-Day Bag Most participants bring one suitcase/duffel bag on wheels. Additionally, we ask that participants bring a small bag, preferably collapsible, that can be used as a second suitcase—handy for portions of the program when you may need to bring only enough belongings for a two or three day period. Carry-on Luggage On most airlines you will be allowed one piece of carry-on luggage with a maximum total dimension of 35 inches. You must be able to fit it in the overhead compartment or under the plane seat in front of you. A purse or waist-pack does not count as a carry-on. We strongly suggest that you put one change of clothes, toothbrush, toothpaste, and soap in your carry-on so that you will be prepared to freshen up quickly upon arrival. Since 2006, the Transportation Security Administration has required that all liquids and gels (for example toothpaste, shampoo, or deodorant) be in containers no larger than 3 ounces, and stored together in a quart sized Ziploc plastic bag for security screening. Carry-on luggage policy varies depending on the airline, so check with your group leader before you begin packing. www.jccmaccabiisrael.org Summer Participants Manual 7 Lost Luggage Our experience has been that misplaced luggage (meaning that it does not arrive on the same flight as the group) usually arrives on the next flight. If your luggage is indeed lost, the group leaders will help you buy whatever items you need. The cost of these purchases is the sole responsibility of you and your family. However, the airlines will most likely reimburse you up to a certain amount. If your luggage does not arrive with the group’s, a JCC Maccabi Israel representative will assist you in locating your luggage. Flight Deviations Flight deviations are defined as coming onto a program late, leaving the program early, or staying in Israel after the program is finished. Deviations tend to be very complicated, so we advise you to avoid them at all costs. Should a layover be absolutely necessary, it must be cleared by your community contact and you must have a signed waiver prior to booking the flight. Deviations tend to incur extra cost, which your family is responsibile for. www.jccmaccabiisrael.org Summer Participants Manual 8 WHILE IN ISRAEL Safety and Security Our activities are carried out in compliance with the strictest possible safety guidelines, in accordance with standards established by the Ministry of Education, the Jewish Agency Security Department, the Israeli Defense Forces and SPNI (Society for the Protection of Nature in Israel). All JCC Maccabi Israel groups consult a 24 hour communication room operated by the SPNI to ensure that daily programming meets security standards. Routes, tours, and itineraries can and do change, according to security recommendations. Each group is equipped with a cellular phone at all times and is accompanied by a trained, armed chaperone throughout the trip as needed and stipulated by the security guidelines. Participants are not permitted on public transportation. In addition, JCC Maccabi Israel programs are known for close and regular communication with relatives and friends of participants. Our New York and Israel staff is available by telephone 24 hours a day. Our groups are chaperoned at all times and travel around the country in chartered buses. Even when the group has free time, staff is present and available. Staff The staff leading our progams are educators who take upon themselves the responsibility of embarking on this journey with our teens. Each JCC Maccabi Israel group is staffed by a team comprised of American madrichim, a licensed Israeli tour guide, and an Israeli counselor who is also a certified first aid responder. In addition, JCC Association has an office in Jerusalem with experienced staff to handle any challenges that may occur and offer support and guidance to the groups, throughout the summer, as well as during the preperation phase. We see our staff as the most important asset of our program and we pay very careful attention to their selection and training. They have a deep understanding of their responsibility for the well-being of the teenagers in their care, and of adolescent issues and needs. Our very capable educators and staff will place a large emphasis on developing each of the participants leadership skills. Additionally, the coordinator selected by both the Israel Experience Inc. of the Jewish Agency for Israel and JCC Maccabi Israel will be checking in on each group throughout their trip and will be on call for any problem or emergency that may arise. Accommodations and Food You will be staying in modest and comfortable accommodations, typically three star hotels and youth hostels, with the exception of camping out, sleeping in the Bedouin tents or home hospitality (if applicable). All hotels/hostels and kibbutz guesthouses provide kosher meals. The food in Israel will be a little different from what you are used to, from the Middle Eastern falafel and shawarma to buffet style breakfasts. The principle meal of the day is lunch. Different foods are part of your Israel experience, so take this opportunity to explore a new cuisine. The Mediterranean diet has been proven to be one of the healthiest in the world. And if you’re desperate for pizza or a burger, there are plenty of places in Israel today that serve these, and from time to time we may visit these places as well. www.jccmaccabiisrael.org Summer Participants Manual 9 COMMUNICATION Because we believe staying in touch is critical, we maintain a system of communication with the group and their families. Each group carries a cell phone at all times. Each bus is equipped with a closed circuit radio, which keeps the group in contact with the bus headquarters at all times. All the group coordinators have cell phones so they can be reached 24 hours a day. Full time New York staff stays in touch with each group on a regular basis. Additionally, verification of arrival in Israel can be done through the airline office or the JCC Maccabi Israel New York office. We will contact you with your group’s contact information closer to departure date. Please refer questions and comments to your group organizer. Should you need to contact our New York office, Monday-Friday, 9:00 a.m.-4:00 p.m. EST you may call: Tel: 1-800-732-1266 Time Zones Eastern Time Zone to Israel, add 7 hours Central Time Zone to Israel, add 8 hours Mountain Time Zone to Israel, add 9 hours Pacific Time Zone to Israel, add 10 hours Emergencies In the event of an emergency, please contact your group organizer, who will then be in contact with the JMI staff. We are available 24 hours a day at a number that will be provided closer to departure date. Additional Communication Information You and your parents will receive a list of useful telephone numbers prior to your arrival in Israel. In the event of an emergency, you will have the ability to reach the group at all times. As for regular calls, although all of our accommodations have telephones and faxes, participants may not be accessible at all times. We know you need to keep in touch with your family back home. Each community will decide on a certain procedure for maintaining contact with their families. Purchase a calling card to use to call home. All major companies operate in Israel. In addition, you can buy calling cards at Ben Gurion Airport in Israel. Cell Phones While cell phones are extremely popular and allow a level of comfort, they are also very distracting when the group is traveling. If you would like to rent a cell phone, please understand that cell phones will not be allowed during program time and participants may use their cell phone during nonprogram times only. If you are interested in renting a cell phone, please be in touch with Talk n Save. Information is on our website at www.JCCMaccabiIsrael.org and in your online registration area. www.jccmaccabiisrael.org Summer Participants Manual 10 KEEPING IN TOUCH Mail We encourage you to write letters and postcards to your family and friends while in Israel, but keep in mind that the mail system overseas is often slow. Mail to and from Israel can take significantly longer than mail within the U.S. We do not recommend sending mail from the US to Israel. We suggest that you rely on e-mailing. E-mail and Faxes It is preferable to send emails to the participants personal email accounts, which they will be able to check when they have wifi access. Additionally, participants may receive e-mails at this address: jmi@jcca.org. E-mails will be delivered to each group as often as possible. Senders should be sure to include the participants name and group name (example: John Smith-JMI Camp Chi) in the subject of the e-mail. Phone Calls If you will not be traveling with a cell phone, you will have limited access to telephones in order to make calls home. It’s not a good idea to set up specific times for making or receiving phone calls because of the busy schedule and limited access to public phones. www.jccmaccabiisrael.org Summer Participants Manual 11 JCC MACCABI ISRAEL CONDITIONS AND REGULATIONS Each participant must follow our regulations and general code of behavior. A copy of the JCC Maccabi Israel Conditions and Regulations is in your online registration area. This document is for your records, though we do need a signed copy in our office prior to the trip’s departure. 1. Building a safe Kehilla: As a participant in JCC Maccabi Israel Programs, you are expected to behave in an appropriate manner at all times. Participants may not fight, steal or engage in any kind of antisocial or disruptive behavior. Participants will be held responsible for the cost of any property damage they cause. 2. Illegal Drugs: The purchase, use or sale of drugs is illegal in Israel and may carry personal and legal consequences far more stringent than the laws of your home community. In addition, any purchase or use of illegal drugs is grounds for immediate expulsion from the program without refund and at your expense. 3. Alcoholic Beverages: Possession, consumption or distribution of alcohol is strictly prohibited. Violation will result in expulsion from the program without refund and at the participant’s expense. 4. Smoking will not be permitted by JCC Maccabi Israel at any time during the program. The purchase and or use of any and all smoking paraphernalia, including but not limited to hookahs and/or nargilas, is also strictly prohibited. 5. Piercing and Tattoos: Participants in JCC Maccabi Israel programs are not permitted to engage in either ear or body piercing, nor are they permitted to get a tattoo throughout the duration of the program. Insurance does not cover medical issues related to body piercing or tattoos. 6. Social behavior: We anticipate that participants in JCC Maccabi Israel Programs will behave appropriately in the presence of members of the opposite sex or with members of the same sex. Participants shall not be permitted in the rooms or living areas of members of the opposite sex except at times stipulated by the program staff. Additionally JMI has a zero tolerance policy towards bullying, it is our goal to create a safe environment for all of our participants. 7. The program is a group experience. Participants must adhere to the itinerary and activities of the group. 8. JCC Association and its partners do not use public transportation for our groups. All transportation provided for our groups is arranged through a private chartered bus service. The use of public transportation by any participant at any time is strictly prohibited. 9. The weather in Israel is hotter than in most areas in the US. Participants must be prepared to hike and to wake up early during much of the program. Also participants should be prepared to wear hats and drink more liquid then may be necessary in their home environment. T-shirts with sleeves are required for all hikes. 10. Kashrut: All of the food provided during the program will be kosher. www.jccmaccabiisrael.org Summer Participants Manual 12 FOCUS ON SECURITY Safety and security is our number one priority. We want to share with you some of the measures taken by JCC Maccabi Israel in order to ensure the well-being of our participants and staff: 1. For many years, the Jewish Agency has operated a special center that is in contact with the IDF, the Ministry of Education and the Society for Preservation of Nature (three bodies that operate trips, hikes and tours for youth in Israel). The staff team of the center updates us regularly and very efficiently. All our hikes and travel routes are approved in advance and modified daily if needed. Our security guidelines are based on the recommendation of the staff of this center. 2. All JMI participants are required to stay with the group at all times except when given permission by the staff. Any family or friends visiting or hosting participants need prior permission and coordination. JMI reserves the right not to grant a participant permission to leave the group. If permission is granted, the host family must pick up the participant and bring the person back to an agreed upon meeting point at a predetermined time. 3. Structured free time is allowed at certain times during the program. Participants are briefed where they can go and need to report back to staff at designated times. Staff members stay on duty during that time. Emergency cards are given to participants on the first day of the program with relevant phone numbers of staff and administration. Participants are strongly advised to carry this card with them at all times. 4. JMI follows the regulations of the SPNI, which are based on IDF and Ministry of Education regulations to have an armed chaperone during certain segments of the trip. When needed, we will employ additional first aid and guard personnel. www.jccmaccabiisrael.org JMI Participants Manual • 14 GET EXCITED! Join our Facebook group, JCC Maccabi Israel, to meet people from your trip and get more fun facts about Israel! IN CASE OF EMERGENCY PLEASE CONTACT New York Office: Nicole Bernard: 212-786-5093 Jerusalem Office: Ido Medan David : 011-972-2-625-1265 ext: 2 or email: jmi@jcca.org USEFUL WORDS AND PHRASES Thank You Please Hebrew Good Morning Where is the bathroom? Yes No Money How much is this? So-so I do not speak Hebrew Do you speak English? Toda B’vakesha Ivrit Boker Tov Ayfo ha shirutim? Ken Lo Kesef Kama ze oleh Kacha-kacha Ani lo medeber/et Ivrit Ata/at medeber/et Anglit? תודה בבקשה עברית בוקרטוב ?איפההשירותים כן לא כסף ?כמהזהעולה ככה-ככה תעברית/אנילאמדבר ?תאנגלית/אתמדבר/אתה TEN COMMANDMENTS FOR HAVING A SUCCESSFUL TRIP TO ISRAEL 1 Go with the flow— things in Israel are a lot less structured than in America… learn to love it! 6 Ask questions!. 2 Wear sunscreen. 8 Keep a journal. 3 Step outside of your comfort zone. Get ready for salad for breakfast. 9 Prepare yourself and your parent for minimal communication over the course of the trip (that’s part of the fun!). 4 Take a lot of pictures (of people and places). 5 Prepare to be dirty and sweaty for most of the trip. www.jccmaccabiisrael.org 7 Don’t overpack! You have to carry your own bags. 10Drink a TON of water. JMI Participants Manual • 16 JCC Association is proud to present the JCC Maccabi Games®, JCC Maccabi ArtsFest®, and JCC Maccabi Israel®. Connecting Jewish teens through sports, the arts, and travel. Paula L. Sidman Chair Allan Finkelstein President & CEO Ido Medan-David Program Director, JCC Maccabi Israel www.jcca.org www.jccmaccabiisrael.org JCC Maccabi Israel JCC Association JCC Israel Center 520 Eighth Avenue New York, NY 10018 tel: (212) 532-4949 fax: (212) 481-4174 The Solomon & Mary Litt Building 12 Moshe Hess Street Jerusalem, 94185, Israel tel: 011-972-2-625-1265 fax: 011-972-2-624-7767
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