1. technology and computing
2. data centers

A Telecommunications Association
Volume 25 • Number 3 • May/June 2004
Wireless Design
Reference Manual
First Stop
on the Road to
RCDD/Wireless
Specialty
“Call me on my cell.”
“I’m going hiking the rest of this
week, but I’ll have my laptop so I can
check and respond to e-mail.”
“Maybe I can make that meeting.
Let me check—my PDA’s in my
pocket.”
“If you ever need to find Bill, just
send him a text message.”
These are common phrases in
today’s society, from the household to
the business sector and everywhere in
between. Cell phone numbers are now
routinely included on business cards
and in directories. Many companies
provide laptops for their employees.
Personal digital assistants (PDAs) are
found in most pockets, purses, or
briefcases. On the popular TV show,
American Idol, audience members can
call in their choice for the winner or
send a text message.
Because of the widespread use of
cell phones, laptops, PDAs, and other
wireless devices, major service
providers are implementing wireless
access virtually everywhere, along
highways, in malls, RV parks, large
buildings, and public areas.
Companies are providing wireless coverage areas within their facilities to
provide more flexibility and increase
productivity.
(continued on page 9)
BICSI Update, page 4
Cable Management, page 6
Wireless Technologies, page 10
Telecom in Ten Contest, page 13
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2004 BICSI OFFICERS
PRESIDENT
Russ Oliver, RCDD/LAN Specialist, CTC
Communications, Waltham, MA; 781-522-8730;
roliver@bicsi.org
PRESIDENT-ELECT
John Bakowski, RCDD/LAN/OSP Specialist,
Bell Canada, Toronto, Canada; 416-981-0650;
jbakowski@bicsi.org
SECRETARY
Steve Calderon, RCDD/LAN/OSP Specialist, IT
Design Corp., Westlake Village, CA; 805-777-0073;
scalderon@bicsi.org
TREASURER
Edward Donelan, RCDD/LAN Specialist, Telecom
Infrastructure Corp., Brewster, NY;
800-394-7464; edonelan@bicsi.org
U.S. NORTHEAST REGION DIRECTOR
Christine Klauck, RCDD/LAN Specialist,
The Siemon Company, Watertown, CT;
860-945-5889; cklauck@bicsi.org
U.S. SOUTHEAST REGION DIRECTOR
Jerry Allen, RCDD, Emory University - Network
Communications, Atlanta, GA; 404-727-0309;
jallen@bicsi.org
U.S. NORTH-CENTRAL REGION DIRECTOR
Brian Hansen, RCDD/LAN Specialist;
All Systems Installation, Inc., Golden Valley, MN;
800-778-5632; bhansen@bicsi.org
U.S. SOUTH-CENTRAL REGION DIRECTOR
James (Ray) Craig, RCDD/LAN Specialist, ComNet
Communications, Inc., Carrollton, TX;
972-245-5022; rcraig@bicsi.org
U.S. WESTERN REGION DIRECTOR
Stephan Fowler, RCDD, Encompass Network
Services, Tempe, AZ; 480-505-6828; sfowler@bicsi.org
CANADIAN REGION DIRECTOR
Roman Dabrowski, RCDD, Bell Canada, Toronto,
Ontario, Canada; 416-657-2021; rdabrowski@bicsi.org
EUROPEAN REGION DIRECTOR
John Laban, RCDD/LAN Specialist, KnowHow
Ntworks, Ltd., London, England, United Kingdom
+44 7710 124487; jlaban@bicsi.org
BRAZILIAN REGION DIRECTOR
Carlos Carvalho, Corning Brasil Ind e Com. Ltda,
+11 3089-7424; carlos.carvalho@corning.com
ACTING EXECUTIVE DIRECTOR
Mel Lesperance, RCDD, BICSI, Tampa, FL;
813-903-4703 or 800-242-7405; mlesperance@bicsi.org
COMMITTEE CHAIRS: BICSI CARES John
Discenza, General Cable, North York, Ontario,
Canada; 416-791-2401; jdiscenza@bicsi.org • CODES
Phil Janeway, RCDD, Time Warner Telecom,
Indianapolis, IN; 317-713-2333;
pjaneway@bicsi.org • EDUCATION ADVISORY
Allan Anderson, RCDD, University of Arizona,
Tucson, AZ; 520-621-6718; aanderson@bicsi.org •
EXHIBITOR ADVISORY Carol Everett Oliver,
RCDD, Everett Communications, Holliston, MA;
508-533-7117; coliver@bicsi.org • ETHICS Carl
Bonner, RCDD/OSP Specialist, Network
Communications Supply Company, Milton,FL;
850-626-6863; cbonner@bicsi.org • GOVERNMENTAL RELATIONS Thomas Larsen, RCDD,
BellSouth, Atlanta, GA; 404-927-7348;
tlarsen@bicsi.org • INSTALLATION David
Cranmer, RCDD, The Highlands Group, Odessa,
FL; 813-920-7414; dcranmer@bicsi.org • LONG
RANGE PLANNING Richard E. Reed,
RCDD/OSP Specialist, Data Comm Training,
Mechanicsburg, PA; 717-795-9373; dreed@bicsi.org
• MEMBERSHIP & MARKETING ADVISORY
Ed Boychuk, Convergent Technology Partners,
Flint, MI; 810-720-3820; eboychuk@bicsi.org •
REGISTRATION & SPECIALTIES SUPERVISION R. “Bob” Erickson, RCDD/LAN Specialist,
SBC, Haysville, KS; 316-529-3698;
rerickson@bicsi.org • STANDARDS Theron J.
(T.J.) Roe, RCDD, Garrett Communications, Inc.,
Wilmington, DE; 302-235-0995; troe@bicsi.org •
TECHNICAL INFORMATION & METHODS
Thomas C. Rauscher, Archi-Technology LLC,
Rochester, NY; 585-424-1952; trauscher@bicsi.org
The BICSI News is published bimonthly for BICSI,
Inc., and distributed to BICSI members and BICSI
Registered Installers, Level 1; Installers, Level 2;
Technicians; and Residential Installers. Articles of a
generic nature are accepted for publication; however,
BICSI reserves the right to edit these for space or other
considerations. Opinions expressed in articles in this
newsletter are those of the writers and not necessarily
of their companies or BICSI. BICSI does not edit the
sponsoring advertiser’s material. © Copyright BICSI,
May 2004. BICSI and RCDD are registered trademarks
of BICSI, Inc. Printed in the USA
The First Hundred Days
Just a few short months ago,
in my inaugural speech as BICSI
President, I outlined an agenda
for our association that I believe
will improve our service to
members and enhance BICSI’s
role as a world leader in the
telecommunications industry.
That agenda was broken down
into three timelines: first 100
days, my two-year term in office,
and long term goals.
I’m happy to report that the
100 day plan is complete. Here is
a capsule summary. Look for
more details in the upcoming
Region News.
• Membership was discounted
for students, active duty military, and retirees (see page 4).
New Web courses will be
offered soon (see page 4).
• The Communications, Life
Safety, and Automation
Design Institute is up and
running (visit CLADI.org).
• BICSI has a new ad hoc Ethics
Committee with Chair Carl
Bonner, RCDD/LAN/OSP
Specialist.
• The Wireless Design Reference
Manual will debut in June
with courses and a Wireless
Design Specialty Exam right
behind it (see page 10). Plans
have begun to develop a
Wireless Certificate Program
in early 2005.
This is only the tip of the
iceberg. BICSI volunteers and
staff are hard at work assessing
CECs and specialty renewal time
frames, investigating ways to
improve installer and technician
retention, upgrading BICSI training classes, and working on
many other projects. Stay
tuned, and share your ideas–I’m
only an e-mail away.
New Region Director
We welcome Carlos
Carvalho, Corning Brazil, as
BICSI’s new Director representing members in Brazil. The
Board of Directors appointed
Carlos to replace Paulo Marin,
Ph.D., who resigned his position
in February because of overwhelming work responsibilities.
Thanks so much, Paulo, for your
time and efforts supporting
BICSI. Thanks also to Carlos who
will serve through the remainder
of this year.
Message
from the
President
Sad News
BICSI members around the
world and especially those in the
Middle East/Africa District were
saddened to learn of the death
of John Case, RCDD, on March
18. Based in Gaborone,
Botswana, John was a tireless
supporter of BICSI throughout
southern Africa. In fact, at the
2004 Winter Conference, John
was awarded the BICSI Member
of the Year for his outstanding
efforts in promoting BICSI’s educational programs and for his
commitment to professional
development within the
telecommunications industry.
John has been described by
friends and colleagues as a BICSI
missionary, bringing training
and education
to his corner of
the world, often
with his own
resources. John
organized BICSI
training
throughout
southern Africa
resulting in 10
RCDDs, and
two BICSI conferences
John Case, RCDD
(including
BICSI Cares!) were held in
Botswana under his leadership.
He will be missed.
Help
RUSSELL OLIVER,
RCDD/LAN
Specialist
e-mail:
roliver@bicsi.org
BI
you CSI s
BICSI
e
nter better erve
Invites all
$50 to win…
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ift C AMEX a
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www.bicsi.org to
complete a membership survey.
Here’s your opportunity to provide
honest feedback on current BICSI membership benefits, products and services,
as well those you’d like to see in the
future.
After completing the survey, you
will be entered into a grand prize drawing for a $500 American Express Gift
Cheque! These cheques are good virtually everywhere, including stores, movie
theaters, sporting events, restaurants,
hotels, museums, and more.
Note: Surveys must be completed by
Friday, May 28 at noon Eastern Time (USA).
Log on today!
3
BICSI NEWS May/June 2004
BICSI
Update
What’s New at BICSI?
ERC Update, Annual Report, scholarships, Web course, flash cards,
membership discounts, and more to come!
ERC Update
Enclosed with this issue of
the BICSI News is the update to
the 2004 Educational Resource
Catalog (ERC). It includes
descriptions of new BICSI courses and schedules for the remainder of the year. You will also
find details about new publications and upcoming conferences. View the entire catalog at
www.bicsi.org.
2003 Annual Report
Visit www.bicsi.org to view of
copy of BICSI’s 2003 Annual
Report with association facts, figures, and activities around the
world. The annual report will
only be published electronically.
2004 Scholarships
BICSI offers an annual scholarship for members and their
immediate families for telecommunications education. The
application deadline for the Ray
Gendron/BICSI Cares Scholarship
is July 30, 2004. Information and
applications may be downloaded
at www.bicsi.org. To receive
material by fax or mail, call or email BICSI.
TDMM Flash Cards
You asked for it—you’ve got
it! TDMM Flash Cards have been
one of the most member requested items over the past years.
Based on the 10th edition
Telecommunications Distribution
Methods Manual, BICSI’s new
flash cards are an ideal way to
study for the RCDD exam. The
1000 card set has questions and
answers written in the exam format and includes chapter references.
With the flash cards, TDMM
material is easier to read, easier
to digest, and easier to remember. The TDMM Flash Cards sell
for $125, or for $99 with registration in any DD course.
Member Discounts
To make membership easier
and more accessible, BICSI is
now offering membership dues
Web-based Training
Coming in June 2004
Prepare for the LAN Exam
Candidates for the LAN Specialty
exam will soon have another way to
study. BICSI announces the LAN
Specialty Interactive Test Prep. This
Web-based tool will allow the user to
take multiple simulated tests from a
bank of more than 600 questions taken
from the 5th edition Network Design
Reference Manual (NDRM). Users will be
able to take maximum advantage of
their study time by customizing tests on
specific subject matter areas. More than
just “electronic” flash cards, the
Interactive Test Prep provides the user
with specific feedback on areas of weakness. The full practice test contains the
same proportion of core chapter questions as the exam.
Local Area Networks (LAN)
Train on your own schedule! BICSI
now adds the convenience of Web
access to its standards-based, vendorneutral training. The LAN Web-Based
Training Module is a self-paced program
covering all aspects of LAN compo-
BICSI NEWS May/June 2004
4
nents, operations, and standards. Taken
from Chapter Two of the NDRM, 5th
edition, the module was designed for
members studying for the LAN
Specialty, those seeking LAN CECs, and
those needing specific information in
this area.
Network Storage
Learn the basics of network storage
on demand! BICSI’s Network Storage
Web-Based Training Module is a selfpaced program covering network storage fundamentals, attached storage,
storage area networks, and backups.
Taken from Chapter 10 of the NDRM,
the module was designed for those
needing specific information on network storage, members seeking LAN
CECs, and those taking the LAN
Specialty exam. For more
information, call
BICSI, 800-242-7405
(toll free USA/Canada)
or +1 813-979-1991
e-mail:
bicsi@bicsi.org
visit www.bicsi.org
at the reduced price of $75 for
full-time students, active-duty
military personnel, and retired
individuals. The discount is
only applicable for individual
BICSI membership. Members in
these categories retain full membership rights and privileges.
To take advantage of this
discount, submit your membership or renewal application with
the additional material listed
below. To get an application,
visit www.bicsi.org, click on
membership or call 800-2427504 (toll free USA/Canada) or
+1 813-979-1991. Membership
applications may be submitted
by mail, fax, or e-mail.
Student Membership
Full-time students must
submit a photocopy of a student I.D. card and a copy of a
current transcript or course
schedule.
Active Duty Military
Membership
Active duty military personnel must submit a copy of their
orders.
Retired Membership
Retired individuals, age 62
or older, must submit proof of
age and a letter stating that he
or she is retired. Proof of age
may be any valid form of ID
that indicates name and year
born. The letter may be written
by the member or past employer and must be signed. BLEND MIXED
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The Conversion Technology Experts
Cable
Management
Micromanaging the Cross-Connect
Networking technology is
constantly changing. A typical
10/100/1000 switch now packs
48 ports of connectivity with
power-over-UTP into a single
rack-mounting unit (RMU).
Work is underway on a copper
cable that will handle the next
speed—10 Gig file transfers up
to 100 m (328 ft). How long do
will it be before 100 Meg wireless is available for the office
and home?
Communications technologies drive the development of
DAVID W. KNAPP
cable, connectors, and cable
dknapp@
management products.
chatsworth.com
Networks rely on the quality of
the channel to maintain bandwidth for simultaneous data
transmission over all pairs of a
cable. Maintaining the physical
properties of cable during
installation and use is critical to
a high-quality network. So how
is cable managed?
The preferred cable management solution involves a freestanding two-post 19 in EIA
rack with side-mounted cable
management troughs. This
widely available solution uses
minimal floor space and provides good support for cables
and equipment. The sidemounted trough does not interfere with rack-mounting space
and provides easy, open access
to cables. Use double-sided versions to separate premise cable
from patch cords. When selecting this type of trough, look for
edge-protected pass-through
ports, so that equipment cords
can interconnect front-to-rear
between switches and computers or routers. Also, look for
edge protection where cables
enter and exit the trough.
With port density on the rise
and cable size increasing,
more cable management
About the Author
space is needed. Larger
David W. Knapp
capacities of cable can be
is a technical writer
managed in wider or deeper
for Chatsworth
troughs. Most cable manageProducts, Inc., a
ment manufacturers offer
leading manufacturer multiple widths of cable
of structural support managers. Some also offer
equipment. He may
multiple depths—helpful
be reached at
where floor space is limited.
dknapp@
When planning cable fill,
chatsworth.com.
consider a 40 precent fill fac-
BICSI NEWS May/June 2004
6
tor—required for conduit but
optional for cable troughs. This
method provides additional
space within the trough to
maintain good bend radius for
cables and patch cords as well
as room for future growth.
Remember, bend radius requirements apply to patch cords,
which are part of the channel.
Individual cable openings
that align with each rackmounting space are an
enhancement to the basic
trough and may be used especially on the front side of the
rack where patch and equipment cords are managed.
Openings allow cables to exit
into the exact rack space where
they will be connected and
should be large enough to support cable port requirements—
for example, 24 cables per RMU
for a patch panel or 48 cables
per RMU for a switch. However,
the ideal opening will also be
edge-protected and rounded to
provide physical protection and
a radius for the cables as they
transition from vertical to horizontal and into the rack-mounting space.
Most manufacturers that
offer this solution use a composite material to create the fingers. Be sure to consider the
strength of the fingers. Some
designs require fingers to be
removed to create larger openings, which may reduce
strength and result in possible
sharp edges. Also, will the fingers sufficiently support large
cable bundles when loaded?
The fingers often need to support a cover. If fingers deflect
easily, the cover may not stay
on when the trough is full of
cable. The cover hides and protects cables when closed. Ideally
it should attach with a hingedlocking closure and be easy to
open and remove.
When managing cable, the
layout of the rack is also important in determining the route of
patch cords. A single 7 foot
high (45 RMU) rack can handle
up to three connections each
for 288 users. Switches and
patch panels may be on the
same or adjacent racks. When
on the same rack, patch cords
will connect top-to-bottom
along both sides of the rack.
When on adjacent racks, patch
cords will connect side-to-side
across both racks. Organize
equipment to minimize
crossover of patch cords by
grouping switches and patch
panels. Control the path of the
patch cord as much as possible
between connections.
Use horizontal managers
above and below flat-face patch
panels to guide patch cords to
connections. Use jumper trays
above groups of switches and
patch panels as a side-to-side or
rack-to-rack pathway. Maintain
bend radius for patch cord slack
by using cable spools within the
vertical managers. Angled-face
patch panels can be used to
eliminate horizontal management—and gain port density—
as long as the vertical managers
provide by-rack-mount-space
cable management for the
patch cords.
Deliver premise cable from
overhead using a cable tray
(ladder rack) and require a
radius drop at the exit point for
each vertical manger. Elevate
the cable tray above the racks to
get the full benefit of the radius
drop. This practice will also let
you make rack changes in the
future, if necessary, without
(continued on page 8)
Extending the LAN in a
Campus Environment
by ALLTEL Communications Products
Building A
3Com Switch
Tripp Lite UPS
Today’s Network Designer is faced with
many challenges when creating and
implementing a local area network.
Capital budgets have been slashed at
many businesses and yet the demand for
reliable connectivity is on the rise. For
those designers who are engaged in
providing LAN solutions for a campus
environment, additional factors must be
addressed. These factors include distance
limitations, flexibility, and power protection. This article will discuss a cost-effective and reliable solution for extending
wireless LAN in a campus environment.
In a LAN design, the cost for Ethernet
switches comprises a large portion of the
total equipment costs. Ethernet switches
are traditionally deployed in telecommunications rooms that are located within 90
meters of the work area outlet. In a
campus environment, the number of
Ethernet switches in the design increases
as the distance between work areas
increases. In a traditional campus design,
each building would require an Ethernet
switch to serve the local users. This
design is both expensive and lacks
flexibility. Multiple switches must be
maintained and monitored. Redundancy
must be built into each switch, and the
port counts for each building are
relatively fixed.
To reduce the cost of the electronics
and increase the flexibility of the design,
let us consider a more innovative
approach. In certain applications, a
wireless LAN can augment a traditional
wired LAN and extend network coverage
to outlying buildings with a minimal
investment. In this scenario, a stack of
3Com 4400 series switches are installed in
building A. Users are connected to the
3Com switches with traditional structured
cabling. In addition, 2 3Com AP8250
802.11g wireless access points are
installed in building A to augment the
wired LAN and provide connectivity for
visiting employees and guests. The
wireless access points in building A are
powered using Power over Ethernet. This
eliminates the need for local power at the
access point. To provide power protection
Building B
ADC OptEnet
Copper
ADC FL1000
Fiber
Building C
Building D
Tripp Lite UPS
Tripp Lite UPS
Tripp Lite UPS
ADC OptEnet
ADC OptEnet
ADC OptEnet
ADC FL1000
ADC FL1000
ADC FL1000
and to increase network availability, a
Tripp Lite SMART1500XL2UA and
BP36V15-2U is installed into the rack.
The Tripp Lite solution has advanced
power status monitoring software,
automatic remote shutdown capabilities
and 30 minutes of runtime.
For buildings B, C, and D on the
campus; network coverage will be
provided via 3Com AP8250 wireless
access points. Copper Ethernet ports from
the 3Com 4400 series switch in building
A are patched into an ADC OptEnet
Optical Extension Platform. The ADC
OptEnet is a carrier-class, intelligent,
scalable platform that is capable of
handling Ethernet and SONET media
transitions. In this scenario, the OptEnet
is used to convert 10/100 Ethernet electrical signals to optical. The Ethernet signals
are routed from the OptEnet into an ADC
Fiber Management Tray (FMT). The
FMT terminates the multi-fiber cables that
connect buildings B, C, and D to building
A. This single rack-unit tray features
sliding radius limiters for error-proof slack
management and sliding adapter packs for
easy connector access.
In buildings B, C, and D; the fiber is
routed from an ADC FL1000 fiber panel
into ADC OptEnet Modular Media
Converter. After the Ethernet signal is
converted from optical back to electrical,
the 3Com AP8250 wireless access point is
patched into the RJ45 interface. To
increase network reliability, a Tripp Lite
Internet350U is installed with each access
point. The Tripp Lite Internet350U is a
wall-mountable UPS that provides
complete protection from brownouts,
blackouts, and surges. Through innovative network design, costs can be
contained while LAN coverage is
extended in a campus environment. In the
example described above, campus-wide
connectivity is provided from a single
stack of Ethernet switches in building A.
By centralizing the electronics and
serving the outlying buildings via
fiber, several advantages are realized.
Maintenance, monitoring, and upgrades
are limited to a single switch. This saves
time and money. In addition, network
flexibility is increased. Ports from the
centralized switch stack can easily be
re-deployed as the needs of the business
change. Wireless coverage in buildings B,
C, and D allow for complete reconfiguration of these spaces without network
downtime. Fiber connectivity between the
buildings extends the allowable distance
between the Ethernet switch and the
wireless access points. By introducing
media conversion into the design, a lower
cost copper Ethernet switch can be
deployed instead of a dedicated fiber
Ethernet switch. Costs are contained
while flexibility and redundancy is maximized.
As Network Designers are challenged
to do more with less, ALLTEL is prepared
to help. Our Technology & Products
Planning Group can design a custom,
multi-vendor solution to meet the needs of
today’s networks. In addition, ALLTEL
can provide custom kitting and pre-configuration of network components. Stop
by booth No.1009 at the BICSI Spring
Conference to learn more. To begin your
network design today, call 678-351-8001
or 1-800-5-ALLTEL extention 8001. Visit
our website at www.alltelcpi.com to
download complete specs for the products
mentioned in this article.
advertising supplement
RSSC
Report
RCDD/LAN Specialty Exam Facts
The LAN Specialty
Subcommittee of BICSI’s
Registration and Specialties
Supervision Committee has
announced the core chapters of
the Network Design Reference
Manual (NDRM), 5th edition, to
study for the RCDD/LAN
Specialty Exam. About 85% of
the exam questions are drawn
from the core chapters.
NDRM Core Chapters
• Chapter 2: Local Area
Networks
• Chapter 4: Internetworking
• Chapter 5: Network
Cabling
• Chapter 6: Wireless
Networking
• Chapter 7: Telecommunications Circuits
• Chapter 8: Ethernet
Technologies
• Chapter 9: Internet
Protocol Infrastructure
• Chapter 11: Network
Security
• Chapter 12: Network
Management
The questions on the exam
will be taken from content
found in all of the manual
chapters. Candidates will not be
tested on the material in
Appendices A-C, which are
included as reference material
only.
The format of the
RCDD/LAN exam is similar to
that of the RCDD exam. It consists of 115 questions drawn
from the BICSI Network Design
Reference Manual, 5th edition.
The exam is closed book. The
questions are true/false and
multiple choice. A high percentage of the questions are
multiple choice. There is a 1½
hour time limit for the exam.
No reference materials, calculators, or study aids are permitted
in the examination room. The
minimum passing score is 78%.
The RCDD/LAN Specialty:
The Process and Exam
Applications lists further
details. You may view the application online at www.bicsi.org
or call BICSI, 800-242-7405 (toll
free USA and Canada) or +1813-979-1991. Micromanaging the Cross-Connect
(continued from page 6)
moving the cable tray. Use the
manufacturer’s fabricated bends
when making turns in the cable
tray to help maintain cable
radius. Make sure that the cable
tray has sufficient width to
allow 50 percent fill and will
not exceed 6 inches in depth.
For example, an 18 inch-wide
cable tray will support 288 users
with three connections each
(864 cables). Verify cable fill for
the type of cable with the cable
tray manufacturer.
“In the long run, active participation in
good cable management practices will help
you keep up with the continually changing
cabling technologies and standards.”
Use one equipment manufacturer, if possible, when
designing support structure.
Configure your installation
BICSI NEWS May/June 2004
8
completely without concern for compatibility
issues or hardware kitting
differences. When selecting an equipment manufacturer, ask for layout
assistance. Many manufacturers will provide
CAD drawing blocks and
load/fill tables for racks,
cable tray and cable management products in addition to product data
sheets. The manufacturer
may also have free design
tools (configuration software), a training or certification program, or a free
layout service.
In the long run,
active participation in
good cable management
practices will help you
keep up with the continually changing cabling
technologies and standards. New BICSI Manual
(continued from page 1)
Wireless networks are accelerating the rate by which voice,
data, video, monitoring, and
alarm services are converging
into a single network. These
networks must be highly mobile
and very flexible. Network
designers must be able to provide for these services and integrate them into a seamless and
manageable data stream.
Infrastructure must be able to
accommodate the bandwidth
required for these services and
allow for organized physical and
technological growth.
“It is vitally important for
designers to have wireless
knowledge, and it will only
become important in the
future,” says BICSI President
Russell Oliver, RCDD/LAN
Specialist.
“In keeping with its role as
an industry leader, BICSI will
introduce a Wireless Design
Specialty later this year.”
BICSI established its registration programs to provide a
level of assurance to the industry and to consumers that an
individual is proficient in a certain area. Candidates for registration are required to pass rigorous exams and keep their
knowledge through continuing
education.
Wireless Design Reference
Manual
“All BICSI registrations and
specialties start with a technical
manual as basis of the exam,”
continues Oliver. “So, we’re
happy to announce the publication of BICSI’s Wireless Design
Reference Manual (WDRM).”
A prototype of the new
WDRM will make its debut at
the Spring 2004 Conference in
Baltimore, MD. It will be available for purchase in late May in
binder format and on CD-ROM
in late June.
The new manual continues
the BICSI tradition of providing
comprehensive vendor-neutral,
standards-based material. The
WDRM is written and edited
under the direction of Systems
Design Subcommittee of the
Technical Information &
Methods (TI&M) Committee,
which is charged with writing
and updating BICSI’s technical
manuals and developing additional technical publications.
Dave Labuskes,
RCDD/LAN/OSP Specialist
served as subcommittee chair
and project manager of the
Wireless Design Reference Manual.
He coordinated the efforts of
volunteer writers and subject
matter experts. “It was an
extraordinary pleasure to work
with the so many talented people who contributed time and
effort to this new manual, and a
privilege to be able to make this
contribution to the industry”
says Labuskes.
The WDRM provides current, in-depth information on a
wide spectrum of wireless
design material. Indexed and
illustrated with a complete glossary, the manual’s 10 chapters
include:
• Introduction to Wireless
Design
• Wireless Regulations,
Standards, Codes, and
Organizations
• Overview of Wireless
Fundamentals
• Components of a
Wireless System
• General Wireless
Design Considerations
• Point-to-Point and Point-toMultipoint Systems
• Distributed Antenna Systems
• Cellular and Paging Systems
• Personal Area Networks
• Wireless Local Area Networks
• Bibliography and Resources
• Glossary
• Index
Courses, Specialty Exam,
Certificate Program
BICSI will offer wireless
courses in summer 2004. The
first exam for the RCDD/Wireless Design Specialty will make
its debut August 30, 2004, at the
Fall Conference. BICSI also
plans to offer a Wireless
Certificate Program in early
2005. Details will be provided in
the BICSI News and online at
www.bicsi.org 9
BICSI NEWS May/June 2004
Wireless
Technologies
JULIE PAULSON
practicalbiz@
aol.com
PHIL
KLINGENSMITH,
RCDD/OSP
Specialist
phil4bicsi@aol.com
Wireless, a World of Possibilities
The world of wireless technology has many opportunities,
but a wireless call is still nothing
more than a call seeking a
home, normally a wired network
or device.
Wireless is a viable solution
for buildings where the walls
may not be altered, as well as
historic sites or for businesses
that have frequent user moves,
such as universities and retailers.
This technology is most likely to
benefit these industries: aerospace, education, government,
healthcare, hospitality, manufacturing, logistics, retail, transportation, museums/historical
(see sidebar).
Wireless is easy to install. It
is flexible and secure, provided
the system is properly designed
and engineered.
For a basic wireless installation with one or two access
points, off-the-shelf equipment
is appropriate and easily obtainable. However, it is common for
security to be overlooked on
these devices. All come with
standard wireless encryption
protocol (WEP) security, which
must be activated.
Off-the-shelf equipment is
C
A
not appropriate when there are
more than two access points. A
qualified system designer must
be involved. Security must also
E
meet the client's expectations.
To understand security, first
D
consider topology, the physical
or logical arrangement of a
telecommunications system.
Figure 1. Basic mesh topology
The most effective wireless
solutions use mesh topology.
BICSI's Telecommunications
A
Dictionary, 2nd edition, defines
mesh topology as a topology
where each device or network is
HUB
connected to all other devices or
networks by multiple paths.
B
Mesh topology is the way the
Internet and cell phone networks work together. Each
device in the system behaves as
Figure 2. Basic hub topology
a router, and each has equal
importance in the system
(Figure 1).
Another commonly used
topology is hub topology, where
the hub is most important, and
all users must go through the hub
to access other users (Figure 2).
B
C
Figure 3. Mesh topology routing around
a malfunction
Wireless Case Study
From 1852 to 2004, Kelton House Modernizes Its Back Office
Compass Telecommunications
Consulting Company was asked to
install both a new telephone system
and a new data system at Kelton
House, Columbus, Ohio, USA.
This small museum was built in
1852, of solid construction with brick
walls 18 inches thick. Kelton House is
a fine example of Victorian architecture and a public site of the underground railroad, an escape route for
runaway slaves before and during the
BICSI NEWS May/June 2004
10
American Civil War. The museum has
been beautifully restored, without
exposed wire.
The museum’s administration
wished to come into the 21st century
by updating the telephone and computer equipment in their third floor
offices and adding a learning station
in the basement next to the underground railroad room.
Another building on a contiguous
property serves as the headquarters
for the Junior League
of Columbus. The
Junior League shares
services with the
Kelton House. Both
groups had been limping along with a dialup
system that was
incredibly slow, and
only one computer at
a time could access the
Internet. In addition,
the quality of the telephone lines was
poor, leading to frequent disconnects
and slow sign-ons.
When the system was being
designed, the clients asked to share
the same digital subscriber line (DSL),
to minimize expense. Together, both
groups needed 15 new telephones, no
new pathways, intercom door entry
and a door opener, so staff on a top
floor could screen visitors before opening the door automatically. Furthermore, although both organizations
wanted high speed and easy transfer
of databases between them, they also
wanted a moderate level of security.
They did not want the casual hacker
to gain access to their records.
For the telephone system, the
decision was made to use existing
internal wiring, in order not to disturb
walls. A modern key system was
implemented. The brains of the key
system and the DSL line were installed
Wireless
Technologies
To give a real world example of
these topologies, consider the
major airlines that have hubs
through which they route their
planes to various cities. Think
about the dysfunctions, which
arise when there is a problem at
the hub. For example, bad
weather at the hub can and does
prevent connections from being
made.
Other airlines use a system
similar to mesh topology. Bad
weather in one city only causes
a dysfunction at that one site.
Other cities simply reroute and
avoid the problem (Figure 3).
In a mesh topology, each
node distributes intelligence and
management, a concept analogous to the World Wide Web.
Traffic decisions are made at
each node, but the system may
be managed globally. Quick and
less costly deployments are possible with minimum human
intervention to operate the network.
There are two types of mesh
networks. One mentioned earlier is through the device itself.
The cell phone, laptop, or sensor
acts as a relay. There are issues
and challenges with device-based
mesh topology that include security, bandwidth, usage permissions, and mass of participants.
Hackers may breach the system.
Bandwidth may be inappropriate
for the high speed applications.
Unauthorized users may try to
share systems; and any of us
who have tried to use our cell
phones during a local emergency
know that too large a mass of
participants can cause the system
to fail.
The second type of mesh
topology uses intelligent nodes
to provide device connection
and allows devices to communicate among each other via wireless connections. With proper
system design, this type of mesh
topology can self-organize, selftune, and self-heal. This topology can eliminate the problems
described for device-based mesh
topology.
Mesh Topology Design
To understand a mesh topology system, one must consider
four interacting processes:
•
•
•
•
Discovery
Path selection
Management
Security
Discovery
A discovery process enables
the network to dynamically link
itself together. A node joins the
network via a multicast message
to identify other nodes and
available paths. The network
discovers new users, registers,
and publishes information about
them to other network elements.
Path Selection
Path selection is the best path
choice for traffic, continually
using signal strength, error-in
rates, congestion, and latency to
make this determination. Each
node selects the best path based
on several criteria and then
routes traffic based on current
network conditions.
The node recognizes when
users enter or leave the system.
Should a node be removed from
the network, the others automatically find new paths and recover
from the outage.
(continued on page 12)
in the basement at Kelton House.
For the data system, Compass
decided a wireless solution would deliver everything the clients wanted: six
computer work stations, with high
speed DSL access on each; minimum
wireless access points; maximum, but
flexible penetration and clean power.
Each computer had to be backed up by
uninterruptible power supply (UPS).
The wireless system installed included four computer stations, three in the
office of the museum and one in the
underground railroad learning station,
with the IEEE 802.11g (54 Mb/s) standard. One access point, purchased off
the shelf, was installed and a firewall
located at the router.
In English House, the building next
door, two computer work stations were
installed with one access point, the
same as that in Kelton House, at the
same 802.11g standard. The English
House telephones were from the key system originally installed in Kelton House.
The key system was programmed to
route calls and faxes to their appropriate
locations. Each organization had indi-
vidual answering and message center
applications. At both access points, normal WEP security was activated. Security
activation is often the most overlooked
point in a wireless installation.
Consultants provide an excellent service
when they ensure the normal security
measures provided with the router are
not overlooked.
Problems
One might think wireless would not
work within and between houses with
18-inch thick walls. Such was not the
case. The wireless system works extremely well, at high speeds, and no latency.
Furthermore, the basic security of the
system is adequate, thanks to the wireless standard and the firewall. However,
there were other problems. First, electromagnetic interference (EMI), created
problems with the key system, the door
intercom, and the door strike release.
The high voltage electrical wiring had
been installed when the house was first
electrified, and the interference was so
strong, therefore a wireless system to
open the door was out of the question.
Next, each time the power failed,
the key system’s programming reverted
to factory settings, losing the custom
settings, so even the key system had to
be backed up by the UPS.
Also, there was static on the line. A
thorough examination of the “spaghetti” wiring in the basement revealed two
grounds in the grounding system, which
meant one had to be eliminated. Finally,
the new key system had a faulty card,
which prevented the proper programming of its use. The manufacturer
replaced the card.
Solutions
The resulting system is reliable,
secure and has improved productivity in
the offices. At Kelton House, everyone
is sharing a common calendar, so there
is no longer a danger of double booking.
Databases are transferred quickly and
easily. Messages are taken by mailbox,
facilitating return answers. The client’s
objectives were met. 11
BICSI NEWS May/June 2004
Wireless
Technologies
Wireless, A World of Possibilities
(continued from page 11)
Management
A management process provides the tools and facilities to
monitor, diagnose, tune, configure, meter, and log network
activity. Any node provides
entry by a system administrator,
with automatic element discovery and display. The management and control messages use
the same paths as data traffic, so
they must be lightweight to
conserve bandwidth. Each element is Internet Protocol (IP)addressable for fine-grained
management and configuration.
Security
A security process protects the
resources from unauthorized
access and provides privacy for
both management and user traffic. A node blocks user entry
until authentication and encryption are complete. Each node
authenticates itself and encrypts
its path through the network.
Each path is encrypted and each
node is authenticated. This
process provides mitigation
against hijacking, eavesdropping,
and various penetrating attacks.
Network Operation
The network operation follows
these steps:
• A new node joins the mesh
using a discovery protocol to
multicast its presence to listeners on the network.
• Existing nodes recognize the
new node and reconfigure
and return the network to
incorporate it. They cache
and publish information.
• Path selection yields the best
quality of service characteristics, regardless of the order in
which the nodes are
initialized.
• Nodes automatically reconfigure and retune when a node
is taken off-line.
• All new nodes are mutually
authenticated to a radius
server before they can begin
operation.
• All transmissions are encrypted via advanced encryption
standard (AES).
Wireless Security
Security is a major concern
in wireless technology. The IEEE
802.11i Standard, currently
under development, will
improve security for wireless
networks by improving authentication, encryption, and message integrity. This standard
includes automated encryption
standard (AES). AES uses a long,
randomly generated encryption
key, so it can encrypt each packet of data with its own separate
key, making this standard virtually unhackable.
The Wireless Fidelity (WiFi)
Alliance has implemented many
of 802.11i's key provisions in a
stop-gap security standard called
WiFi protected access (WPA).
WPA is available now, and
some recently shipped products
may have WPA added to them
with a firmware upgrade. On
September 1, 2003, the WiFi
Alliance began requiring all
IEEE 802.11 products to have
WPA in order to carry the WiFi
compliant seal of approval.
WPA is an interim fix until IEEE
802.11i standards are approved.
It includes temporal key integrity (TKIP) to replace static WEP
keys, and a message integrity
checksum (MIC) to protect TKIP
keys.
New mesh products introduced in 2003 have intelligent
Attend a Region Meeting!
Combined Region Meeting
U.S. North-Central and U.S. South Central
June 2004
St. Louis, MO area
U.S. Southeast Region
June 24, 2004
Richmond, VA area
U.S. Northeast Region
June 11, 2004
Providence, RI
All are invited. CECs awarded. Advance registration required,
800-242-7405 or regionmeetings@bicsi.org
For more Region Meeting information, visit www.bicsi.org
BICSI NEWS May/June 2004
12
access points, which are selforganizing, self-tuning, and selfhealing. These products offer
the highest level of security
now, utilizing long string random numbering devices. These
products offer real convergence
among different types of equipment, with different types of
standards.
There are new products that
extend the reach of local area
wireless networks up to 250
miles, with security as good or
better than wired solutions.
Wireless Possibilities
Mesh topology pays off by
eliminating wired connections
between nodes, immediately
reducing deployment costs, and
thus, capital costs. It also eliminates the need for human intervention for moves, adds, and
changes, considerably reducing
operational expenditure costs
over time.
Wireless is simple to install
and maintain, provided there is
a good design at the outset of
the project. Consultants are
available to design, install, and
support the new wireless functionality. Wireless designs
should include products that are
application specific. Mesh
topology offers the highest levels of security and the fastest
speeds. Extended coverage can
easily be added to any wireless
network. About the Authors
Julie Paulson, MBA, is
President of Practical Business,
a consulting firm providing
practical solutions to business
problems. Paulson worked on
the Kelton House Project and
has consulted on telemedicine
applications. She may be
reached at practicalbiz@
aol.com.
Phil Klingensmith,
RCDD/OSP Specialist, BICSI
Master Instructor, is President
of Compass Telecommunications Consulting, a design,
training and implementation
consulting company. He may
be reached at
phil4bicsi@aol.com.
Telecom in Ten Contest
Contest and
Codes Report
Get out your crystal ball and fast forward to the year 2014.
BICSI members and
installers, fast forward 10 years
and describe cutting edge products, services, and/or changes
that you foresee in our industry
in the year 2014!
In a minimum of 200
words, describe your futuristic
idea. Imagine innovative, vendor-neutral equipment/tools,
procedures, buildings,
codes/standards, etc., that you
think could change our industry. Participants may submit
sketches and diagrams, videos,
and handmade items along with
their written description.
Entries will be judged by a
panel of industry experts, based
on creativity, usefulness, and
the realistic potential of the
idea. Be as creative as you would
like.
Prizes will be awarded in
the following categories.
• Equipment/tools
• Procedures
• Buildings
• Codes/Standards
• Other
Grand
Prize
Winner
An
overall
grand
prize winner
will be chosen
and given free
registration, a
travel voucher,
and hotel
accommodations
to the BICSI 2005 Winter
Conference, January 24-27, at
the Gaylord Palms Resort and
Convention Center in Orlando,
FL.
Category Winners
Free registration to a BICSI
course of your choice.
All Entries Eligible for
Drawings
Each Telecom in Ten entry
will be placed in a drawing for
various BICSI prizes: manuals,
free membership, shirts, hats,
etc. Enter several times and
increase your chances of
winning! Limit three
entries per
person/group.
Deadline and Entry
Form
Contest entries must be
postmarked/dated by 5:00
p.m. Eastern Time (USA) on
September 30, 2004 and sent
to BICSI World Headquarters,
8610 Hidden Parkway, Tampa,
FL 33637-1000. Each entry
must be accompanied by an
official entry form
available online,
www.bicsi.org, or call
of
800-242-7405 (toll free
Part 30th
USA/Canada) or +1 813
I’s
979-1991, fax: +1
BICS iversary
813 971-4311, or
Ann bration!
e-mail: bicsi@bicsi.org.
The winner will be
Cele
notified by early
December 2004 and
will be announced in
the January/February 2005 issue
of BICSI News. National Fire Protection Association (NFPA)
90A Meeting Report
During a fire, air-handling
systems have the potential to
spread smoke, hot gases, and
flames to areas far beyond the
fire’s origin. They can also supply air to the fire. The NFPA 90A
standard prescribes the minimum requirements for fire protection of air handling systems
to restrict the spread of smoke
and fire, maintain the fire-resistive integrity of building components and elements, and minimize ignition sources and combustibility of system elements.
Because all cabling, electrical
and low voltage (including
telecommunications cabling) is
within the purview of this standard, BICSI is now attending
these committee meetings.
The NFPA 90A and NFPA
90B Report on Proposal (ROP)
review meeting of the Air
Conditioning Technical
Committee was chaired by
Jeffrey Mattern on February 18,
2004, in Phoenix, Arizona.
The committee reviewed
and acted on 187 proposals to
NFPA 90A-2002 and approximately three proposals to NFPA
90B-2002. NFPA staff will finalize the paperwork and distribute
the ballots for committee vote.
While the committee
reviewed all the proposals, they
primarily accepted those formulated by the task groups at the
August 19-21, 2003 meeting in
Santa Ana, California. Public
proposals that were similar to
those of the task groups were
accepted in principal, while
most other proposals were
rejected. The six proposals submitted on BICSI’s behalf were
rejected. This was expected, but
submission was necessary to
ensure that comments could be
made on these sections during
the Report of Comment (ROC)
review meeting, which will be
held beginning December 8,
2004 in Washington DC.
The membership of the Air
Conditioning Technical
Committee is currently comprised of 32% manufacturers,
20% special experts, 12%
enforcing authority, 12%
installer/ maintenance, 12%
users, 8% insurance, and 4%
applied research /testing laboratories.
The telecommunications experts
on the committee are Frank
Peri, Communications Design
Corporation, representing the
Association of Cabling
Professionals, Frederic Clarke,
and Benjamin Clarke, no association affiliation. 13
DONNA BALLAST,
RCDD
BICSI Standards
Representative
dballast@bicsi.org
BICSI NEWS May/June 2004
Classes and
Conferences
Upcoming Courses and Conferences
For a complete course list or for more information about these conferences or
courses, please contact BICSI +1 800-242-7405 (USA/Canada toll free) or
+1 813-979-1991 or visit www.bicsi.org
July 2004
Conferences
May 3-6, 2004
BICSI Spring Conference
Baltimore Convention Center
Baltimore, MD, USA
June 5-6, 2004
BICSI Middle East Conference
Crown Plaza, Bahrain
Manama, Kingdom of Bahrain
July 26-28, 2004
BICSI South Pacific Conference
Royal Pines Resort
Ashmore, Queensland
Australia
August 30-September 2, 2004
BICSI Fall Conference
Washington State Convention
and Trade Center
Seattle, WA, USA
8-9
7-9
7-11
11-16
7-9
12-16
7-11
12-16
RES100: Introduction
DD100:
Residential Network
to Voice/Data
CablingCabling
Theory,Systems,
Tampa, Long
FL Beach, CA
DD102:
RES150: Designing
ResidentialTelecommunications
Network Cabling Theory
Distribution
and Hands-On,
Systems,Tampa,
Long Beach,
FL
CA
IN200:
RES100:Installer,
Residential
Level
Network
2, Boston,
Cabling
MA Theory, Tampa, FL
TE300:
RES150:Technician
ResidentialLevel,
Network
Tampa,
Cabling
FL Theory and Hands-On, Tampa, FL
12-16
13-16
7-9
15-16
7-11
18-23
19-21
PM125: BICSI Project Management Program, Albany, NY
DD200: Telecommunications Distribution Systems Review, Chicago, IL
RES100: Residential Network Cabling Theory, Tampa, FL
DD100: Introduction to Voice/Data Cabling Systems, Tampa, FL
RES150: Residential Network Cabling Theory and Hands-On, Tampa, FL
DD102: Designing Telecommunications Distribution Systems, Tampa, FL
PM200: Advanced Project Management, Albany, NY
7-9
19-23
19-23
7-9
7-9
19-23
7-9
19-23
7-9
26-28
7-9
26-30
7-9
26-30
7-9
28-30
TE300:
RES100:Technician
ResidentialLevel,
Network
Boston,
Cabling
MA Theory, Tampa, FL
OSP110:
RES100: Residential
CO-OSP Cable
Network
Plant Cabling
Design, Theory,
Tampa, FL
Tampa, FL
IN200:
RES100:Installer,
Residential
Level
Network
2, Reno,
Cabling
NV
Theory, Tampa, FL
RES100: Residential Network Cabling:
Cabling Theory,
Theory,Tampa,
Tampa,FL
FL
DD200:
RES100: Telecommunications
Residential Network Cabling
Distribution
Theory,
Systems
Tampa,
Review,
FL Tampa, FL
RES150:
RES100: Residential Network Cabling:
Cabling Theory,
Theory Tampa,
and Hands-On,
FL
Tampa, FL
TE300:
RES100:Technician
ResidentialLevel,
Network
Reno,
Cabling
NV Theory, Tampa, FL
FO110:
RES100:Fiber
Residential
Optic Network
Network Design,
CablingTampa,
Theory,FL
Tampa, FL
August 2004
2-3
7-9
7-9
2-6
7-9
4-5
7-9
6-7
7-11
8-13
7-9
9-13
7-11
16-20
7-9
20-22
7-9
20-25
7-9
22-26
7-9
23-25
7-11
23-27
7-9
23-27
7-9
23-27
7-9
26-28
7-9
26-29
7-9
27-29
7-11
27-29
27-29
7-9
27-29
7-11
28-29
7-9
28-29
7-9
30-9/3
7-9
30-9/1
7-11
30-9/3
Questions, comments,
article ideas?
e-mail:
bicsinews@bicsi.org
DA100: Introduction
RES100:
Residential Network
to LANsCabling
and Internetworks,
Theory, Tampa,
Tampa,
FL FL
RES100:Installer,
IN200:
Residential
Level
Network
2, Tampa,
Cabling
FL Theory, Tampa, FL
RES100: Residential
OSP100:
Introduction
Network
to Customer-Owned
Cabling Theory,
Outside
Tampa,
Plant,
FL Tampa, FL
RES100: Introduction
DD100:
Residential Network
to Voice/Data
CablingCabling
Theory,Systems,
Tampa, Tampa,
FL
FL
RES150: Designing
DD102:
ResidentialTelecommunications
Network Cabling Theory
Distribution
and Hands-On,
Systems,Tampa,
Tampa,FL
FL
TE300:
RES100:Technician
ResidentialLevel,
Network
Tampa,
Cabling
FL Theory, Tampa, FL
IN100:
RES150:Installer,
Residential
Level
Network
1, Tampa,
Cabling
FL Theory and Hands-On, Tampa, FL
OSP101:
RES100: Residential
Site Survey Network
and Media
Cabling
Selection,
Theory,
Seattle,
Tampa,
WA FL
DD102:
RES100: Designing
ResidentialTelecommunications
Network Cabling Theory,
Distribution
Tampa,Systems,
FL
Seattle, WA
DA110:
RES100: Designing
ResidentialLANs
Network
and Internetworks,
Cabling Theory,Seattle,
Tampa,
WA
FL
TT100:
RES100:Testing,
Residential
Certifying,
Network
and
Cabling
Troubleshooting
Theory, Tampa,
Copper
FL and Fiber, Seattle, WA
IN200:
RES150:Installer,
Residential
Level
Network
2, Tampa,
Cabling
FL Theory and Hands-On, Tampa, FL
OSP110:
RES100: Residential
CO-OSP Cable
Network
Plant Cabling
Design, Theory,
Seattle, WA
Tampa, FL
PM125:
RES100: BICSI
Residential
ProjectNetwork
Management
Cabling
Program,
Theory,Seattle,
Tampa,WA
FL
OF100:
RES100:Optical
Residential
Theory
Network
and Technique,
Cabling Theory,
Seattle,Tampa,
WA FL
DD200:
RES100: Telecommunications
Residential Network Cabling
Distribution
Theory,
Systems
Tampa,
Review,
FL Seattle, WA
DA200:
RES100: LAN
Residential
Specialty
Network
Review,Cabling
Seattle,Theory,
WA
Tampa, FL
DA403:
RES150: CATV
Residential
Distribution
Network
Design,
Cabling
Seattle,
Theory
WA
and Hands-On, Tampa, FL
DD120: Grounding and Protection Fundamentals for Telecommunications Systems, Seattle, WA
RES100: Residential Network Cabling Theory, Tampa, FL
FO110: Fiber Optic Network Design, Seattle, WA
RES150: Residential Network Cabling Theory and Hands-On, Tampa, FL
DD112: Introduction to Wireless Telecommunications Networks, Seattle, WA
OSP200:
RES100: Residential
Customer-Owned
Network
Outside
Cabling
Plant
Theory,
Design
Tampa,
Review,
FL Seattle, WA
IN200:
RES100:Installer,
Residential
Level
Network
2, Seattle,
Cabling
WA Theory, Tampa, FL
RES100: Residential Network Cabling:
Cabling Theory,
Theory,Tampa,
Seattle, FL
WA
RES150: Residential Network Cabling
Cabling:Theory
Theoryand
andHands-On,
Hands-On,Tampa,
Seattle,FL
WA
BICSI WORLD HEADQUARTERS
8610 Hidden River Pkwy., Tampa, FL 33637-1000 USA; +1 813-979-1991 or 800-242-7405 (USA/Canada toll free); fax: +1 813-971-4311; e-mail: bicsi@bicsi.org; Web site: www.bicsi.org
Acting Executive Director:
Mel Lesperance, mlesperance@bicsi.org
Conference Manager: Maria Maggio, CMP,
mmaggio@bicsi.org
Controller: Allen Ware, aware@bicsi.org
Editor, BICSI News: Terry Cone, tcone@bicsi.org
Facilities Manager: David Hand, dhand@bicsi.org
International Development Director:
Paulo Eduardo da Silva, RCDD, psilva@bicsi.org
IT Manager: James Barthle, jbarthle@bicsi.org
BICSI NEWS May/June 2004
Marketing and Member Services Manager:
Brian Sadofsky,
bsadofsky@bicsi.org
Project Manager and Developer:
Rich Jones, rjones@bicsi.org
Publications Manager:
Frank Smith, fsmith@bicsi.org
Registration Programs Manager:
Jeanne Hand, jhand@bicsi.org
14
Training Program Manager: Richard Dunfee,
RCDD/OSP Specialist, rdunfee@bicsi.org
Governmental Relations Representative:
Dick Reed, RCDD/OSP Specialist, 717-795-9373;
dreed@bicsi.org
Standards Representative: Donna Ballast,
RCDD, 512-471-0112; dballast@bicsi.org
Brazil Office Supervisor: Carlos Cesar Falci de
Carvalho, +55 11 3816 1412; bicsi@bicsi.com.br
UK Office Supervisor: Caroline Pirouet; +44
1206 579899; bicsi-europe@bicsi.org
Japan District Manager: Kazuo Kato;
+81 3 3595 1451; kkato@bicsi.org
Mexico Office Representative: Gilberto
Ferreira Ruiz, RCDD, +52 55 5763 9518;
gferriera@bicsi.org
South Pacific Office Manager: James Armytage;
+ 61 3 9813 3355; bicsiaust@bigpond.com
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Introducing...
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