Graduate Internship Manual Master of Science (MS) Sport Business

Graduate Internship Manual
Master of Science (MS)
Sport Business
Master of Tourism and
Hospitality Management (MTHM)
School of Tourism and Hospitality Management
Speakman Hall – Suite 111
1810 North 13th Street
Philadelphia, PA 19122
Phone: 215-204-8701
Fax: 215-204-8705
Web: http://sthm.temple.edu
Center for Student Professional Development
Speakman Hall – Suite 108
1810 North 13th Street
Philadelphia, PA 19122
Phone: 215-204-8145
Email: sthmcspd@temple.edu
Web: http://sthm.temple.edu/cspd
2
Table of Contents
Section 1 – The Internship Process
1.1 – Internship Introduction
1.2 – Internship Expectations
1.3 – Internship Process and Deadlines
1.4 – Internship Timelines
3-5
3
3
4
5
Section 2 – Academic Clearance Paperwork
2.1 – Academic Clearance Forms
2.2 – Offer Letter and Job Description
5-8
5
8
Section 3 – Graduate Internship Assignments
3.1 – Goals Report and Agency Information
3.2 – Bi-weekly Reflective Writing Reports
3.3 – Midterm and Final Evaluations
3.4 – End of Semester Submissions
3.4a – Final Report
3.4b – Student’s Supervisor & Agency Evaluation
3.5 - Grading
8 - 11
8-9
9
9
9
9 – 11
11
11
Section 4 – Forms and Resources
Midterm Evaluation
Final Evaluation
Student Supervisor and Agency Evaluation
Reflective Writing Guide
12 - 24
13
16
19
Revised: Dec. 2013 v. 1.2
See Link / Bb
3
Section 1 – The Internship Process
1.1
Internship Introduction
Graduate students are eligible to enroll in Graduate Internship once they have successfully completed 18
hours of academic credits. Declaration of intention to enroll can be made during the semester in which
the 18 credits will be completed. The internship is a one-semester experience and must be completed
during one of the three academic semesters: i.e. Fall, Spring, or Summer. The student will be required to
complete 180 hours at the internship site over the course of the academic semester (15 weeks in the fall /
spring; 12 weeks in the summer).
This document is designed to be used by all School of Tourism and Hospitality Management (STHM)
graduate students. Students are expected to read, comprehend, and abide all information outlined in this
document and share this document with the agency internship supervisor. Students will be held
accountable for all expectations described in this document.
M.S. Sport Business Students:
THM5285 – Graduate Internship in Sport Business is an academic requirement that all students in the
Master of Science, Sport Business program must complete in order to graduate. The internship must be
within the students chosen concentration (Sport Promotion, Athletics Administration, Recreation and
Event Management, or Sport Analytics). If no concentration is chosen the internship can fall within any of
the above areas as long as it is Sport and Recreation based.
M.S. Sport and Recreation Management Students:
Students in the Master of Science, Sport and Recreation Management program have the option of
completing THM5485 – Graduate Internship as an elective course.
M.T.H.M. Tourism and Hospitality Management Students:
THM5485 – Students in the Master of Tourism and Hospitality Management program will either complete
THM5485 – Graduate Internship OR THM9995 Master’s Project as part of their curriculum requirements.
THM9995 – Master’s Project is only available to those students who are currently employed in a tourism
and hospitality related organization and have considerable industry-related experience. Students that do
not have considerable industry-related experience will be required to complete THM5485 – Graduate
Internship. Please refer to your Academic Advisor or the Director of Programs in Tourism and
Hospitality Management for any questions.
The internship must be within the students chosen concentration (Tourism & Hospitality Marketing or
Hospitality Operations). If no concentration is chosen the internship can fall within either of the above
areas as long as it is Tourism and Hospitality based.
1.2 Internship Expectations
a) The internship must fall within the student’s major area in order to be considered for approval.
b) The internship should increase the student’s awareness of the professional nature of sport,
recreation, tourism, or hospitality management through an understanding of roles, duties, and
responsibilities set for the internship.
c) The internship should provide experience with sufficient depth to reveal the strengths and
weaknesses of the student as a professional.
Revised: Dec. 2013 v. 1.2
4
d) The internship must take place in an office setting. Internships that are conducted virtually or
with little or no office time will not be approved. Internships at a home office will not be
approved.
e) The internship must provide the opportunity to apply classroom theories and techniques.
f) The internship must meet all academic requirements (180 hours; 15 weeks in length for the
fall/spring semester; or 12 weeks for the summer semester).
Internship Locations
The School of Tourism and Hospitality Management will not approve more than one STHM student per
internship location, per department. If the organization is a large organization with multiple
departments, more than one student could theoretically be approved, depending on the position. The
content of the Offer Letter and Job Description must be explicit in explaining how this position is in a
different department and that STHM students would not work together.
1.3 Internship Process and Deadlines
The Internship process starts a semester before the student will be completing the internship. Below is a
step by step process of how to start the internship search with deadlines for each item. Failure to follow
expectations and deadlines can lead to the student being denied approval for the graduate internship.
Internship Process Students Must Follow (in order):
1. Review all requirements of Graduate Internship to establish eligibility.
2. Complete all required elements of the Graduate Professional Development Program in their
previous semester(s). Program details are available in the Center for Student Professional
Development (CSPD) and posted in the Blackboard Graduate Community page.
3. Attend a Graduate Internship Information Session the semester before registering for the class
(i.e. attend the information session in the fall semester if planning a spring internship).
Multiple sessions will be provided through the CSPD.
4. Submit Academic Clearance paperwork to the CSPD to be approved for enrollment in Graduate
Internship. (See Section 2) The student should NOT contact internship locations until they
have been approved.
5. Once the student has been academically approved - Register for the Graduate Internship
course through normal registration procedures.
6. Develop a list of 8-10 potential internship locations to match desired career interests. Before
contacting locations to inquire about internship opportunities a meeting should be scheduled
with the CSPD staff for review and discussion of these sites. In advance of a meeting, an email
summarizing the list and interests should be sent for review.
7. Begin to contact organizations (once the list has been approved) to inquire about internship
opportunities, submit applications, and schedule interviews. Once an interview has been
scheduled, notify the CSPD with the internship location, internship opportunity, site interview
managing director, and the interview date/time.
8. Once the student has been offered an internship opportunity they are not permitted to accept
it until it has been approved by the STHM CSPD staff.
9. To begin the internship approval process, the organization must submit an official Offer Letter
and Job Description via fax (215-204-8705) or e-mail (andrew.lovell@temple.edu). More
information about the Offer Letter and Job Description can be found on page 8.
10. If the internship is approved, no further documentation is needed by the student until the
beginning of the semester.
Revised: Dec. 2013 v. 1.2
5
1.4
Internship Timelines
Information Session
Start Internship Process
Submit Academic Clearance
Paperwork
Develop list of locations to
submit for review
Contact Internship Locations
Interview timeframe
Submit Offer Letter and Job
Description
Fall Internship
Mid April
By May 5
Spring Internship
Early October
By October 15
Summer Internship
Early February
By February 15
By May 15
By October 15
By March 1
By June 1
By October 30
By March 15
By June 1
June 1 – July 30
By October 30
October 30 – November 30
By March 15
March 15 – April 30
By August 10
By December 10
By May 1
Section 2 – Academic Clearance Paperwork
2.1 – Academic Clearance Forms
All students are required to submit three documents to verify eligibility to complete Graduate Internship.
Please refer to Section 1.4 as to when this paperwork is due.
The paperwork to be submitted includes:
 Graduate Internship Academic Clearance (Page 6)
 Student Code of Conduct (Page 7)
 A copy of the student’s resume
Once the paperwork has been submitted, it will be reviewed for approval. The student will be notified by
email if there are any issues with the student’s ability to complete Graduate Internship.
Revised: Dec. 2013 v. 1.2
Graduate Internship Academic Clearance
Last Name:
6
First Name:
TUID:
Contact Number:
Email Address:
Semester Graduate Internship will be completed:
Fall
Spring
Summer
Major:
Sport Business
Tourism and Hospitality Management
Sport and Recreation Management
Concentration: (if applicable)
Sport Promotion
Tourism & Hospitality Marketing
Athletics Administration
Hospitality Operations Management
Recreation and Event Management
No Concentration
Sport Analytics
Internship Goals, Areas of Interest, and Potential Organizations – Please state the goals (at least
three) and the areas of interest you have for your internship experience. Include what you would like
to get out of an internship experience. List (at least three) potential organizations/opportunities you
have an interest in.
Academic Information (Please complete information)
Current number of credits: ______
Current Grade Point Average (GPA): ______
Internship Authorization (For Office Use Only)
Student is academically eligible and approved to complete graduate internship.
Yes
No
_______________________________________________________
STHM Academic Advisor
_______________________________________________________
Center for Student Professional Development
Date: __________________
Date: ___________________
Revised: Dec. 2013 v. 1.2
7
Student Code of Conduct
As an intern you will be expected to adhere to a strong code of ethics, morality, integrity and professional
behavior. Your conduct should enhance the employer’s opinion of STHM in the future. Remember, you
are not only representing yourself. In addition, you are representing STHM and Temple University.
 Adhere to the Temple University Student Code of Conduct and STHM Student Doctrine of
Responsibility (http://sthm.temple.edu/current/policies.html).
 Follow the internship agencies operational policies and procedures.
 Comply with all applicable laws and regulations.
 Understand what constitutes a permissible work absence and who to notify if absent.
 Be prompt by arriving to your internship on time and meeting deadlines with your assignments.
 Changes in work schedule, supervision, or problems at your site must be reported to your
University Supervisor and STHM CSPD.
 Dress appropriately for the work setting.
 Follow through on commitments.
Resume Submission – You will only submit resumes for companies/internships in which you have a
genuine interest (and prior approval). Once submitted, the understanding is that if selected, you will be
expected to interview with the company. Conducting company research prior to the resume submission
will assist in determining which companies are a possible fit for you.
Disclosure of Information – You will provide accurate information about your academic work, including
courses taken, positions held at the University, and duties performed. Provide accurate information on
professional preparation and employment experience. Falsification of information will have serious
consequences.
Interviewing – Interview only with employers you are sincerely interested in working for and whose
eligibility requirements you meet. Having “practice interviews” is misleading to employers, wasting both
their time and energy, and prevents students who are interested from using those interview slots.
Always show up to interviews at least 15 minutes before the time scheduled.
Acceptance – Accept an internship in good faith. Once you accept an offer you should have every
intention of honoring that commitment. Accepting an offer only as a precautionary measure is not only
unethical, but is misleading to the employer and will restrict opportunities for others who were
interested in the employer.
Timelines – Don’t keep employers hanging. Communicate your acceptance or rejection of an internship
offer to employers as promptly as possible so they can notify other candidates of their status.
Withdraw from the recruiting process when your internship search is completed. Let other employers
know you have made a decision so they know you are out of the running. Send formal thank you and
gratitude communication.
________________________________________________________________
Student Signature
Revised: Dec. 2013 v. 1.2
________________________
Date
8
2.2 - Offer Letter and Job Description Requirements
All STHM students seeking an internship must have the internship location approved before they can
officially accept any offers for an internship. This approval process is in place to ensure that a high
quality of internship locations is maintained and the student will have a positive learning experience. In
order for an internship to be approved the internship location must submit an Offer Letter and Job
Description to the STHM CSPD. Once submitted please allow 2-3 business days for review and approval.
Offer Letter and Job Description Requirements
 Offer Letter and Job Description should be on official organization letterhead
 Letter needs to verify:
o The organization is offering the student an internship experience
o Student will complete a minimum of 180 hours
o Start and end date of internship experience
o Contact information (email, phone, address) for the representative who will be supervising
the intern
o Internship Job Description including tasks and responsibilities the intern will complete
over the semester
Section 3 – Graduate Internship Assignments
This section provides information about the assignments that are expected to be submitted throughout
the semester. It is important to review all of the assignments and the expectations associated with each.
Make sure to consistently review Blackboard for all due dates, changes, etc. Late work will not be
accepted and will result in a zero (0) for the assignment.
3.1 –Agency Information and Goals Report
The Agency Information and Goals Report are to be completed and submitted at the conclusion of the
first week of the internship, to the assigned University Supervisor. The Agency Information provides
background information to the University Supervisor to become more familiar with the location. The
Goals Report is an important document that is used by the University Supervisor to monitor performance
of the intern. These reports are to be in a narrative format. This report is due by 9:00am on the day it is
due (TBD each semester).
Agency Information
The Agency Information should include the following information:
a) Internship Location
b) Intern’s Site Supervisor, Title and Contact Information
c) The academic and professional background of the site supervisor
d) Description of the agency: number of employees, type of agency, etc.
e) Statement of the agency’s mission, goals, and objectives
f) Any additional information that is important to know about the agency
Revised: Dec. 2013 v. 1.2
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Goals Report
The Goals Report should include the following information:
a) Student’s goals for the duration of the internship experience. A minimum of five (5) SMART goals
should be developed for this report. Detailed objectives should be developed which outline how
each goal will be accomplished.
b) List the dates, days and times the student will work at the internship site. If a variable schedule
please list the dates/times that are known.
c) In consultation with the Site Supervisor, outline the major responsibilities and projects that the
student will be tasked with throughout the internship experience.
3.2 – Bi-weekly Reflective Writing Reports
One of the primary objectives for the internship course is to experience the connection between the
classroom and professional practice, by applying academic concepts to the workplace. To enhance the
learning experience of the internship, reflective writing will be expected in bi-weekly submissions.
Engaging in the reflective process of didactic thinking and analysis will allow students to personalize the
experience. Students will gain an understanding of self-awareness and have the potential to learn from
reflection, thus garnering self-growth.
Students will be required to submit six (6) bi-weekly reflection assignments throughout the internship
experience. Each report should be a minimum of 2 pages single spaced(or 4 pages double spaced) and
should be submitted to your University Supervisor by 9:00am on the day it is due.
The bi-weekly reports should include the following information:
a) Begin with an introductory paragraph explaining the major tasks accomplished since
previous report. This lays the context for step b.
b) Description of a recent task or challenge related to your role (or department) at the
internship.
c) Interpretation of the particular task – and how it can be explained by theory or relates to a
specific lesson in a previous course. This section is where your reflections are tied to the
theories or literature/lecture which help you understand the concepts. It is useful to cite
texts, class notes (faculty comments), and/or related literature from professional
publications.
d) Discussion of the outcome from the specific task. This requires careful thought about what
the example means for you and your continued process as a learner and future professional
in the sport/recreation or tourism/hospitality industry. (i.e. – What have I learned, and
what does it mean for my future?)
For more guidance on reflective writing, please refer to the resource listed in Section 4.
3.3 – Midterm and Final Evaluations
The Internship Site Supervisor must complete a midterm and final evaluation of the intern at the middle
and end of the internship experience. These forms can be found in section 4 of the manual. A conference
call or site visit may be scheduled with the University Supervisor, the Site Supervisor, and the Student
during the midterm review period to evaluate and discuss progress to date, and to discuss the projects
assigned to the semester’s end.
Revised: Dec. 2013 v. 1.2
10
3.4 – End of Semester Submissions
At the end of the academic semester there are several documents and items required for submission. The
items include: 1. Final Report (Section 3.4a), 2. Student’s Supervisor & Agency Evaluation (Section 4), 3.
Copy of updated student resume, and 4. Site Supervisor Final Evaluation (Section 3.3). These items
should be compiled in the Final Report binder and submitted to your University Supervisor on the
specified due date. Emailed copies can be submitted, but hard copies are required to be turned in to
University Supervisor.
3.4a - Final Report
The Final Report will be a summary reflection document on the entire internship experience. It should
include a review of the student’s goals as determined at the onset of the internship, and a discussion on
how, as a result of the knowledge and experience gained during the internship, the student’s goals for
future decision making and professional growth have been enhanced.
The reflections included in this report can come from personal, social, academic and work life
experiences. The reflections should not only relate to the internship role, but they should also relate to
the student’s desired career in the sport/recreation or tourism/hospitality industry. Reflection areas
should be chosen based on the relevance to the industry and the ones which are most important to the
individual.
Suggested areas for review are listed below:
 Identify the most beneficial components of your internship experience.
 In which areas did you experience the most professional growth?
 In which areas do you feel you need to continue to improve upon?
 Address how this internship experience has helped you to prepare for your future
career goals and objectives.
 Has your philosophy of sport, leisure, tourism, or hospitality changed as a result of this
experience?
 Describe a significant experience that changed how you view the industry or internship
experience.
 Pros and cons of the internship program at your site. Give recommendations for how
you would improve the internship program at your site to make it more beneficial for
future interns.
The final report submission should include the following items:
Cover Page - Include Name, Internship Location, Supervisor Information, and Internship Dates
Table of Contents
Organization Review – A brief summary of the organization’s philosophy or mission, and key business
objectives.
Revised: Dec. 2013 v. 1.2
11
Final Reflections – as detailed above
Final Evaluations, Resume and any relevant Appendix items (flyers, collateral materials, reports, schedules,
etc.)
3.4b Student’s Supervisor & Agency Evaluation
The student should take proper time to evaluate the quality of the supervision that was received from the
site during the internship period and the strengths and weaknesses of the agency. This is an important
part of the feedback process and will most certainly be considered prior to future student placements.
3.5 – Grading
There are 100 total points available for Graduate Internship. Please refer to the grading grid posted on
Blackboard for more information about the grading system. The grade breakdown is as follows:
Agency Information and Goals Report
15 points
Bi-weekly Reflection Reports
10 points each – 60 total
Site Supervisor Evaluations
10 points each - 20 total
Final Report
45 points
Student Evaluation of Supervisor &
Agency
10 points
TOTAL 150 points
Revised: Dec. 2013 v. 1.2
12
Section 4 – Forms and Resources
1. Midterm Student Evaluation – Page 13
2. Final Student Evaluation – Page 16
3. Student Evaluation of Supervisor and Agency – Page 19
4. Reflective Writing Guide – See Blackboard or the PDF found at the link
below
Hampton, Martin (2010) Reflective Writing: a basic introduction,
www.port.ac.uk/ask accessed December 2013
http://www.port.ac.uk/media/contacts-and-departments/student-support-services/ask/downloads/Reflectivewriting---a-basic-introduction.pdf
Revised: Dec. 2013 v. 1.2
13
Temple University School of Tourism and Hospitality Management
Graduate Internship – Midterm Site Supervisor Evaluation
To the Evaluator: Prior to the completion of the internship experience, please circle the rating which
best describes the level of attainment of the student and complete the statements. Please review the
completed evaluation with the student prior to submitting to the University Supervisor.
Rate the student as you would rate a new employee in the evaluation. The internship experience is an
important step towards a professional career so your feedback is critical to the student in their
professional development.
When the evaluation is completed and reviewed with the student, please return to the student who will
submit it with their final report on the day it is due. Late submissions will result in a zero.
Revised: Dec. 2013 v. 1.2
14
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Not
Applicable
Functions well with and adjusts to people
5
4
3
2
1
N/A
Willingness to accept suggestions and
criticism
5
4
3
2
1
N/A
Respects opinions of others
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
5
4
4
3
3
2
2
1
1
N/A
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
Criteria
1) Mutual Respect
Facilitates positive interaction among
diverse populations
Responds with respect and sensitivity to
diverse populations
Indicates sensitivity for needs of the clients
or customers
Establishes good rapport with agency staff
2) Knowledge
Applies sport and recreation, or tourism and
hospitality principles
Analyzes, evaluates, and interprets
information to solve challenges
Evaluates the logic, validity, and relevance of
information
Devises multiple options before deciding on
a final solution
Uses self-reflection to enhance own
performance
Introduces new ideas and approaches
Exercises good judgment
Demonstrates capability to confront new
situations
Implements current sport and recreation or
tourism and hospitality information
Demonstrates imagination and creativity
3) Professionalism
Arrives promptly, is punctual and
dependable
Works dependably with focus required by
responsibilities
Exhibits professional appearance and
behaviors
Demonstrates ability to function within
assigned groups
Conveys ideas clearly
Responds with civility in calm and stressful
situations
Demonstrates cooperative attitude
Demonstrates knowledge of leadership skills
and techniques
Performs assigned tasks accurately and
thoroughly
Attempts to resolve problems independently
Shows eagerness, desire to get involved and
assist
Revised: Dec. 2013 v. 1.2
15
Criteria
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Not applicable
Follows tasks through to completion
Follows directions and instructions
Makes informed and principled decisions
Demonstrates and ability to foresee
consequences of choices made
Acts with integrity in the workplace
Behaves in keeping with worksite and/or
professional codes of ethics
Demonstrates awareness of responsibility of
the position
5
5
5
4
4
4
3
3
3
2
2
2
1
1
1
N/A
N/A
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
4) Ethics
5) Stewardship
Shows initiative in participating in the
organization’s green initiatives
Where appropriate, participates in
organization’s community initiatives
Demonstrates social responsibility
awareness
Statements – Please review and complete the following:
The student is most effective in:
The student requires assistance in:
Additional comments and/or suggestions:
Evaluator’s Signature: _____________________________________
Date: ___________
Student Comments:
Student’s Signature: ______________________________________
Date: ___________
University Supervisor: ___________________________________
Date: ___________
Revised: Dec. 2013 v. 1.2
16
Temple University
School of Tourism and Hospitality Management
Graduate Internship – Final Site Supervisor Evaluation
To the Evaluator: Prior to the completion of the internship experience, please circle the rating which
best describes the level of attainment of the student and complete the statements. Please review the
completed evaluation with the student prior to submitting to the University Supervisor.
Rate the student as you would rate a new employee in the evaluation. The internship experience is an
important step towards a professional career so your feedback is critical to the student in their
professional development.
When the evaluation is completed and reviewed with the student, please return to the student who will
submit it with their final report on the day it is due. Late submissions will result in a 0.
Revised: Dec. 2013 v. 1.2
17
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Not
Applicable
Functions well with and adjusts to people
5
4
3
2
1
N/A
Willingness to accept suggestions and
criticism
5
4
3
2
1
N/A
Respects opinions of others
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
5
4
4
3
3
2
2
1
1
N/A
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
Criteria
1) Mutual Respect
Facilitates positive interaction among
diverse populations
Responds with respect and sensitivity to
diverse populations
Indicates sensitivity for needs of the clients
or customers
Establishes good rapport with agency staff
2) Knowledge
Applies sport and recreation, or tourism and
hospitality principles
Analyzes, evaluates, and interprets
information to solve challenges
Evaluates the logic, validity, and relevance of
information
Devises multiple options before deciding on
a final solution
Uses self-reflection to enhance own
performance
Introduces new ideas and approaches
Exercises good judgment
Demonstrates capability to confront new
situations
Implements current sport and recreation or
tourism and hospitality information
Demonstrates imagination and creativity
3) Professionalism
Arrives promptly, is punctual and
dependable
Works dependably with focus required by
responsibilities
Exhibits professional appearance and
behaviors
Demonstrates ability to function within
assigned groups
Conveys ideas clearly
Responds with civility in calm and stressful
situations
Demonstrates cooperative attitude
Demonstrates knowledge of leadership skills
and techniques
Performs assigned tasks accurately and
thoroughly
Attempts to resolve problems independently
Shows eagerness, desire to get involved and
assist
Revised: Dec. 2013 v. 1.2
18
Criteria
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
Not applicable
Follows tasks through to completion
Follows directions and instructions
Makes informed and principled decisions
Demonstrates and ability to foresee
consequences of choices made
Acts with integrity in the workplace
Behaves in keeping with worksite and/or
professional codes of ethics
Demonstrates awareness of responsibility of
the position
5
5
5
4
4
4
3
3
3
2
2
2
1
1
1
N/A
N/A
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
4) Ethics
5) Stewardship
Shows initiative in participating in the
organization’s green initiatives
Where appropriate, participates in
organization’s community initiatives
Demonstrates social responsibility
awareness
Statements – Please review and complete the following:
The student is most effective in:
The student requires assistance in:
Additional comments and/or suggestions:
Evaluator’s Signature: _____________________________________
Date: ___________
Student Comments:
Student’s Signature: ______________________________________
Date: ___________
University Supervisor: ___________________________________
Date: ___________
Revised: Dec. 2013 v. 1.2
19
Temple University STHM Graduate Internship –
Student Supervisor & Agency Evaluation
Student’s Name:
Agency:
Site Supervisor:
Instructions: Evaluate the quality of the supervision you received from the site during the internship
period and the strengths and weaknesses of the agency.
Agency Evaluation
Criteria
The facility was adequate.
The agency was clearly setup to host interns.
The atmosphere at the agency was
professional.
The agency treated you like a member of team.
The agency integrated you well into its
services and functions.
You got a lot out of the internship experience
from the site.
Strongly
Agree
Agree
5
4
5
4
2
2
Strongly
Disagree
1
1
N/A
N/A
Neutral
Disagree
3
3
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
Supervisor Evaluation
Criteria
Supervisor was accessible to you and
concerned about your progress as a student.
Supervisor encouraged you to ask questions
and/or give opinions on tasks/projects.
Supervisor assisted with work-related problems
and helped you work toward solutions.
Supervisor provided you with feedback on
completed tasks/projects.
Supervisor assisted you in meeting your goals
and objectives throughout the semester.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
5
4
3
2
1
N/A
Overall Comments/Feedback: (use additional page if necessary)
Revised: Dec. 2013 v. 1.2