Graduate Internship Manual Master of Science (MS) Sport Business Master of Tourism and Hospitality Management (MTHM) School of Tourism and Hospitality Management Speakman Hall – Suite 111 1810 North 13th Street Philadelphia, PA 19122 Phone: 215-204-8701 Fax: 215-204-8705 Web: http://sthm.temple.edu Center for Student Professional Development Speakman Hall – Suite 108 1810 North 13th Street Philadelphia, PA 19122 Phone: 215-204-8145 Email: sthmcspd@temple.edu Web: http://sthm.temple.edu/cspd 2 Table of Contents Section 1 – The Internship Process 1.1 – Internship Introduction 1.2 – Internship Expectations 1.3 – Internship Process and Deadlines 1.4 – Internship Timelines 3-5 3 3 4 5 Section 2 – Academic Clearance Paperwork 2.1 – Academic Clearance Forms 2.2 – Offer Letter and Job Description 5-8 5 8 Section 3 – Graduate Internship Assignments 3.1 – Goals Report and Agency Information 3.2 – Bi-weekly Reflective Writing Reports 3.3 – Midterm and Final Evaluations 3.4 – End of Semester Submissions 3.4a – Final Report 3.4b – Student’s Supervisor & Agency Evaluation 3.5 - Grading 8 - 11 8-9 9 9 9 9 – 11 11 11 Section 4 – Forms and Resources Midterm Evaluation Final Evaluation Student Supervisor and Agency Evaluation Reflective Writing Guide 12 - 24 13 16 19 Revised: Dec. 2013 v. 1.2 See Link / Bb 3 Section 1 – The Internship Process 1.1 Internship Introduction Graduate students are eligible to enroll in Graduate Internship once they have successfully completed 18 hours of academic credits. Declaration of intention to enroll can be made during the semester in which the 18 credits will be completed. The internship is a one-semester experience and must be completed during one of the three academic semesters: i.e. Fall, Spring, or Summer. The student will be required to complete 180 hours at the internship site over the course of the academic semester (15 weeks in the fall / spring; 12 weeks in the summer). This document is designed to be used by all School of Tourism and Hospitality Management (STHM) graduate students. Students are expected to read, comprehend, and abide all information outlined in this document and share this document with the agency internship supervisor. Students will be held accountable for all expectations described in this document. M.S. Sport Business Students: THM5285 – Graduate Internship in Sport Business is an academic requirement that all students in the Master of Science, Sport Business program must complete in order to graduate. The internship must be within the students chosen concentration (Sport Promotion, Athletics Administration, Recreation and Event Management, or Sport Analytics). If no concentration is chosen the internship can fall within any of the above areas as long as it is Sport and Recreation based. M.S. Sport and Recreation Management Students: Students in the Master of Science, Sport and Recreation Management program have the option of completing THM5485 – Graduate Internship as an elective course. M.T.H.M. Tourism and Hospitality Management Students: THM5485 – Students in the Master of Tourism and Hospitality Management program will either complete THM5485 – Graduate Internship OR THM9995 Master’s Project as part of their curriculum requirements. THM9995 – Master’s Project is only available to those students who are currently employed in a tourism and hospitality related organization and have considerable industry-related experience. Students that do not have considerable industry-related experience will be required to complete THM5485 – Graduate Internship. Please refer to your Academic Advisor or the Director of Programs in Tourism and Hospitality Management for any questions. The internship must be within the students chosen concentration (Tourism & Hospitality Marketing or Hospitality Operations). If no concentration is chosen the internship can fall within either of the above areas as long as it is Tourism and Hospitality based. 1.2 Internship Expectations a) The internship must fall within the student’s major area in order to be considered for approval. b) The internship should increase the student’s awareness of the professional nature of sport, recreation, tourism, or hospitality management through an understanding of roles, duties, and responsibilities set for the internship. c) The internship should provide experience with sufficient depth to reveal the strengths and weaknesses of the student as a professional. Revised: Dec. 2013 v. 1.2 4 d) The internship must take place in an office setting. Internships that are conducted virtually or with little or no office time will not be approved. Internships at a home office will not be approved. e) The internship must provide the opportunity to apply classroom theories and techniques. f) The internship must meet all academic requirements (180 hours; 15 weeks in length for the fall/spring semester; or 12 weeks for the summer semester). Internship Locations The School of Tourism and Hospitality Management will not approve more than one STHM student per internship location, per department. If the organization is a large organization with multiple departments, more than one student could theoretically be approved, depending on the position. The content of the Offer Letter and Job Description must be explicit in explaining how this position is in a different department and that STHM students would not work together. 1.3 Internship Process and Deadlines The Internship process starts a semester before the student will be completing the internship. Below is a step by step process of how to start the internship search with deadlines for each item. Failure to follow expectations and deadlines can lead to the student being denied approval for the graduate internship. Internship Process Students Must Follow (in order): 1. Review all requirements of Graduate Internship to establish eligibility. 2. Complete all required elements of the Graduate Professional Development Program in their previous semester(s). Program details are available in the Center for Student Professional Development (CSPD) and posted in the Blackboard Graduate Community page. 3. Attend a Graduate Internship Information Session the semester before registering for the class (i.e. attend the information session in the fall semester if planning a spring internship). Multiple sessions will be provided through the CSPD. 4. Submit Academic Clearance paperwork to the CSPD to be approved for enrollment in Graduate Internship. (See Section 2) The student should NOT contact internship locations until they have been approved. 5. Once the student has been academically approved - Register for the Graduate Internship course through normal registration procedures. 6. Develop a list of 8-10 potential internship locations to match desired career interests. Before contacting locations to inquire about internship opportunities a meeting should be scheduled with the CSPD staff for review and discussion of these sites. In advance of a meeting, an email summarizing the list and interests should be sent for review. 7. Begin to contact organizations (once the list has been approved) to inquire about internship opportunities, submit applications, and schedule interviews. Once an interview has been scheduled, notify the CSPD with the internship location, internship opportunity, site interview managing director, and the interview date/time. 8. Once the student has been offered an internship opportunity they are not permitted to accept it until it has been approved by the STHM CSPD staff. 9. To begin the internship approval process, the organization must submit an official Offer Letter and Job Description via fax (215-204-8705) or e-mail (andrew.lovell@temple.edu). More information about the Offer Letter and Job Description can be found on page 8. 10. If the internship is approved, no further documentation is needed by the student until the beginning of the semester. Revised: Dec. 2013 v. 1.2 5 1.4 Internship Timelines Information Session Start Internship Process Submit Academic Clearance Paperwork Develop list of locations to submit for review Contact Internship Locations Interview timeframe Submit Offer Letter and Job Description Fall Internship Mid April By May 5 Spring Internship Early October By October 15 Summer Internship Early February By February 15 By May 15 By October 15 By March 1 By June 1 By October 30 By March 15 By June 1 June 1 – July 30 By October 30 October 30 – November 30 By March 15 March 15 – April 30 By August 10 By December 10 By May 1 Section 2 – Academic Clearance Paperwork 2.1 – Academic Clearance Forms All students are required to submit three documents to verify eligibility to complete Graduate Internship. Please refer to Section 1.4 as to when this paperwork is due. The paperwork to be submitted includes: Graduate Internship Academic Clearance (Page 6) Student Code of Conduct (Page 7) A copy of the student’s resume Once the paperwork has been submitted, it will be reviewed for approval. The student will be notified by email if there are any issues with the student’s ability to complete Graduate Internship. Revised: Dec. 2013 v. 1.2 Graduate Internship Academic Clearance Last Name: 6 First Name: TUID: Contact Number: Email Address: Semester Graduate Internship will be completed: Fall Spring Summer Major: Sport Business Tourism and Hospitality Management Sport and Recreation Management Concentration: (if applicable) Sport Promotion Tourism & Hospitality Marketing Athletics Administration Hospitality Operations Management Recreation and Event Management No Concentration Sport Analytics Internship Goals, Areas of Interest, and Potential Organizations – Please state the goals (at least three) and the areas of interest you have for your internship experience. Include what you would like to get out of an internship experience. List (at least three) potential organizations/opportunities you have an interest in. Academic Information (Please complete information) Current number of credits: ______ Current Grade Point Average (GPA): ______ Internship Authorization (For Office Use Only) Student is academically eligible and approved to complete graduate internship. Yes No _______________________________________________________ STHM Academic Advisor _______________________________________________________ Center for Student Professional Development Date: __________________ Date: ___________________ Revised: Dec. 2013 v. 1.2 7 Student Code of Conduct As an intern you will be expected to adhere to a strong code of ethics, morality, integrity and professional behavior. Your conduct should enhance the employer’s opinion of STHM in the future. Remember, you are not only representing yourself. In addition, you are representing STHM and Temple University. Adhere to the Temple University Student Code of Conduct and STHM Student Doctrine of Responsibility (http://sthm.temple.edu/current/policies.html). Follow the internship agencies operational policies and procedures. Comply with all applicable laws and regulations. Understand what constitutes a permissible work absence and who to notify if absent. Be prompt by arriving to your internship on time and meeting deadlines with your assignments. Changes in work schedule, supervision, or problems at your site must be reported to your University Supervisor and STHM CSPD. Dress appropriately for the work setting. Follow through on commitments. Resume Submission – You will only submit resumes for companies/internships in which you have a genuine interest (and prior approval). Once submitted, the understanding is that if selected, you will be expected to interview with the company. Conducting company research prior to the resume submission will assist in determining which companies are a possible fit for you. Disclosure of Information – You will provide accurate information about your academic work, including courses taken, positions held at the University, and duties performed. Provide accurate information on professional preparation and employment experience. Falsification of information will have serious consequences. Interviewing – Interview only with employers you are sincerely interested in working for and whose eligibility requirements you meet. Having “practice interviews” is misleading to employers, wasting both their time and energy, and prevents students who are interested from using those interview slots. Always show up to interviews at least 15 minutes before the time scheduled. Acceptance – Accept an internship in good faith. Once you accept an offer you should have every intention of honoring that commitment. Accepting an offer only as a precautionary measure is not only unethical, but is misleading to the employer and will restrict opportunities for others who were interested in the employer. Timelines – Don’t keep employers hanging. Communicate your acceptance or rejection of an internship offer to employers as promptly as possible so they can notify other candidates of their status. Withdraw from the recruiting process when your internship search is completed. Let other employers know you have made a decision so they know you are out of the running. Send formal thank you and gratitude communication. ________________________________________________________________ Student Signature Revised: Dec. 2013 v. 1.2 ________________________ Date 8 2.2 - Offer Letter and Job Description Requirements All STHM students seeking an internship must have the internship location approved before they can officially accept any offers for an internship. This approval process is in place to ensure that a high quality of internship locations is maintained and the student will have a positive learning experience. In order for an internship to be approved the internship location must submit an Offer Letter and Job Description to the STHM CSPD. Once submitted please allow 2-3 business days for review and approval. Offer Letter and Job Description Requirements Offer Letter and Job Description should be on official organization letterhead Letter needs to verify: o The organization is offering the student an internship experience o Student will complete a minimum of 180 hours o Start and end date of internship experience o Contact information (email, phone, address) for the representative who will be supervising the intern o Internship Job Description including tasks and responsibilities the intern will complete over the semester Section 3 – Graduate Internship Assignments This section provides information about the assignments that are expected to be submitted throughout the semester. It is important to review all of the assignments and the expectations associated with each. Make sure to consistently review Blackboard for all due dates, changes, etc. Late work will not be accepted and will result in a zero (0) for the assignment. 3.1 –Agency Information and Goals Report The Agency Information and Goals Report are to be completed and submitted at the conclusion of the first week of the internship, to the assigned University Supervisor. The Agency Information provides background information to the University Supervisor to become more familiar with the location. The Goals Report is an important document that is used by the University Supervisor to monitor performance of the intern. These reports are to be in a narrative format. This report is due by 9:00am on the day it is due (TBD each semester). Agency Information The Agency Information should include the following information: a) Internship Location b) Intern’s Site Supervisor, Title and Contact Information c) The academic and professional background of the site supervisor d) Description of the agency: number of employees, type of agency, etc. e) Statement of the agency’s mission, goals, and objectives f) Any additional information that is important to know about the agency Revised: Dec. 2013 v. 1.2 9 Goals Report The Goals Report should include the following information: a) Student’s goals for the duration of the internship experience. A minimum of five (5) SMART goals should be developed for this report. Detailed objectives should be developed which outline how each goal will be accomplished. b) List the dates, days and times the student will work at the internship site. If a variable schedule please list the dates/times that are known. c) In consultation with the Site Supervisor, outline the major responsibilities and projects that the student will be tasked with throughout the internship experience. 3.2 – Bi-weekly Reflective Writing Reports One of the primary objectives for the internship course is to experience the connection between the classroom and professional practice, by applying academic concepts to the workplace. To enhance the learning experience of the internship, reflective writing will be expected in bi-weekly submissions. Engaging in the reflective process of didactic thinking and analysis will allow students to personalize the experience. Students will gain an understanding of self-awareness and have the potential to learn from reflection, thus garnering self-growth. Students will be required to submit six (6) bi-weekly reflection assignments throughout the internship experience. Each report should be a minimum of 2 pages single spaced(or 4 pages double spaced) and should be submitted to your University Supervisor by 9:00am on the day it is due. The bi-weekly reports should include the following information: a) Begin with an introductory paragraph explaining the major tasks accomplished since previous report. This lays the context for step b. b) Description of a recent task or challenge related to your role (or department) at the internship. c) Interpretation of the particular task – and how it can be explained by theory or relates to a specific lesson in a previous course. This section is where your reflections are tied to the theories or literature/lecture which help you understand the concepts. It is useful to cite texts, class notes (faculty comments), and/or related literature from professional publications. d) Discussion of the outcome from the specific task. This requires careful thought about what the example means for you and your continued process as a learner and future professional in the sport/recreation or tourism/hospitality industry. (i.e. – What have I learned, and what does it mean for my future?) For more guidance on reflective writing, please refer to the resource listed in Section 4. 3.3 – Midterm and Final Evaluations The Internship Site Supervisor must complete a midterm and final evaluation of the intern at the middle and end of the internship experience. These forms can be found in section 4 of the manual. A conference call or site visit may be scheduled with the University Supervisor, the Site Supervisor, and the Student during the midterm review period to evaluate and discuss progress to date, and to discuss the projects assigned to the semester’s end. Revised: Dec. 2013 v. 1.2 10 3.4 – End of Semester Submissions At the end of the academic semester there are several documents and items required for submission. The items include: 1. Final Report (Section 3.4a), 2. Student’s Supervisor & Agency Evaluation (Section 4), 3. Copy of updated student resume, and 4. Site Supervisor Final Evaluation (Section 3.3). These items should be compiled in the Final Report binder and submitted to your University Supervisor on the specified due date. Emailed copies can be submitted, but hard copies are required to be turned in to University Supervisor. 3.4a - Final Report The Final Report will be a summary reflection document on the entire internship experience. It should include a review of the student’s goals as determined at the onset of the internship, and a discussion on how, as a result of the knowledge and experience gained during the internship, the student’s goals for future decision making and professional growth have been enhanced. The reflections included in this report can come from personal, social, academic and work life experiences. The reflections should not only relate to the internship role, but they should also relate to the student’s desired career in the sport/recreation or tourism/hospitality industry. Reflection areas should be chosen based on the relevance to the industry and the ones which are most important to the individual. Suggested areas for review are listed below: Identify the most beneficial components of your internship experience. In which areas did you experience the most professional growth? In which areas do you feel you need to continue to improve upon? Address how this internship experience has helped you to prepare for your future career goals and objectives. Has your philosophy of sport, leisure, tourism, or hospitality changed as a result of this experience? Describe a significant experience that changed how you view the industry or internship experience. Pros and cons of the internship program at your site. Give recommendations for how you would improve the internship program at your site to make it more beneficial for future interns. The final report submission should include the following items: Cover Page - Include Name, Internship Location, Supervisor Information, and Internship Dates Table of Contents Organization Review – A brief summary of the organization’s philosophy or mission, and key business objectives. Revised: Dec. 2013 v. 1.2 11 Final Reflections – as detailed above Final Evaluations, Resume and any relevant Appendix items (flyers, collateral materials, reports, schedules, etc.) 3.4b Student’s Supervisor & Agency Evaluation The student should take proper time to evaluate the quality of the supervision that was received from the site during the internship period and the strengths and weaknesses of the agency. This is an important part of the feedback process and will most certainly be considered prior to future student placements. 3.5 – Grading There are 100 total points available for Graduate Internship. Please refer to the grading grid posted on Blackboard for more information about the grading system. The grade breakdown is as follows: Agency Information and Goals Report 15 points Bi-weekly Reflection Reports 10 points each – 60 total Site Supervisor Evaluations 10 points each - 20 total Final Report 45 points Student Evaluation of Supervisor & Agency 10 points TOTAL 150 points Revised: Dec. 2013 v. 1.2 12 Section 4 – Forms and Resources 1. Midterm Student Evaluation – Page 13 2. Final Student Evaluation – Page 16 3. Student Evaluation of Supervisor and Agency – Page 19 4. Reflective Writing Guide – See Blackboard or the PDF found at the link below Hampton, Martin (2010) Reflective Writing: a basic introduction, www.port.ac.uk/ask accessed December 2013 http://www.port.ac.uk/media/contacts-and-departments/student-support-services/ask/downloads/Reflectivewriting---a-basic-introduction.pdf Revised: Dec. 2013 v. 1.2 13 Temple University School of Tourism and Hospitality Management Graduate Internship – Midterm Site Supervisor Evaluation To the Evaluator: Prior to the completion of the internship experience, please circle the rating which best describes the level of attainment of the student and complete the statements. Please review the completed evaluation with the student prior to submitting to the University Supervisor. Rate the student as you would rate a new employee in the evaluation. The internship experience is an important step towards a professional career so your feedback is critical to the student in their professional development. When the evaluation is completed and reviewed with the student, please return to the student who will submit it with their final report on the day it is due. Late submissions will result in a zero. Revised: Dec. 2013 v. 1.2 14 Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable Functions well with and adjusts to people 5 4 3 2 1 N/A Willingness to accept suggestions and criticism 5 4 3 2 1 N/A Respects opinions of others 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 5 4 4 3 3 2 2 1 1 N/A N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A Criteria 1) Mutual Respect Facilitates positive interaction among diverse populations Responds with respect and sensitivity to diverse populations Indicates sensitivity for needs of the clients or customers Establishes good rapport with agency staff 2) Knowledge Applies sport and recreation, or tourism and hospitality principles Analyzes, evaluates, and interprets information to solve challenges Evaluates the logic, validity, and relevance of information Devises multiple options before deciding on a final solution Uses self-reflection to enhance own performance Introduces new ideas and approaches Exercises good judgment Demonstrates capability to confront new situations Implements current sport and recreation or tourism and hospitality information Demonstrates imagination and creativity 3) Professionalism Arrives promptly, is punctual and dependable Works dependably with focus required by responsibilities Exhibits professional appearance and behaviors Demonstrates ability to function within assigned groups Conveys ideas clearly Responds with civility in calm and stressful situations Demonstrates cooperative attitude Demonstrates knowledge of leadership skills and techniques Performs assigned tasks accurately and thoroughly Attempts to resolve problems independently Shows eagerness, desire to get involved and assist Revised: Dec. 2013 v. 1.2 15 Criteria Strongly Agree Agree Neutral Disagree Strongly Disagree Not applicable Follows tasks through to completion Follows directions and instructions Makes informed and principled decisions Demonstrates and ability to foresee consequences of choices made Acts with integrity in the workplace Behaves in keeping with worksite and/or professional codes of ethics Demonstrates awareness of responsibility of the position 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1 N/A N/A N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 4) Ethics 5) Stewardship Shows initiative in participating in the organization’s green initiatives Where appropriate, participates in organization’s community initiatives Demonstrates social responsibility awareness Statements – Please review and complete the following: The student is most effective in: The student requires assistance in: Additional comments and/or suggestions: Evaluator’s Signature: _____________________________________ Date: ___________ Student Comments: Student’s Signature: ______________________________________ Date: ___________ University Supervisor: ___________________________________ Date: ___________ Revised: Dec. 2013 v. 1.2 16 Temple University School of Tourism and Hospitality Management Graduate Internship – Final Site Supervisor Evaluation To the Evaluator: Prior to the completion of the internship experience, please circle the rating which best describes the level of attainment of the student and complete the statements. Please review the completed evaluation with the student prior to submitting to the University Supervisor. Rate the student as you would rate a new employee in the evaluation. The internship experience is an important step towards a professional career so your feedback is critical to the student in their professional development. When the evaluation is completed and reviewed with the student, please return to the student who will submit it with their final report on the day it is due. Late submissions will result in a 0. Revised: Dec. 2013 v. 1.2 17 Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable Functions well with and adjusts to people 5 4 3 2 1 N/A Willingness to accept suggestions and criticism 5 4 3 2 1 N/A Respects opinions of others 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 5 4 4 3 3 2 2 1 1 N/A N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A Criteria 1) Mutual Respect Facilitates positive interaction among diverse populations Responds with respect and sensitivity to diverse populations Indicates sensitivity for needs of the clients or customers Establishes good rapport with agency staff 2) Knowledge Applies sport and recreation, or tourism and hospitality principles Analyzes, evaluates, and interprets information to solve challenges Evaluates the logic, validity, and relevance of information Devises multiple options before deciding on a final solution Uses self-reflection to enhance own performance Introduces new ideas and approaches Exercises good judgment Demonstrates capability to confront new situations Implements current sport and recreation or tourism and hospitality information Demonstrates imagination and creativity 3) Professionalism Arrives promptly, is punctual and dependable Works dependably with focus required by responsibilities Exhibits professional appearance and behaviors Demonstrates ability to function within assigned groups Conveys ideas clearly Responds with civility in calm and stressful situations Demonstrates cooperative attitude Demonstrates knowledge of leadership skills and techniques Performs assigned tasks accurately and thoroughly Attempts to resolve problems independently Shows eagerness, desire to get involved and assist Revised: Dec. 2013 v. 1.2 18 Criteria Strongly Agree Agree Neutral Disagree Strongly Disagree Not applicable Follows tasks through to completion Follows directions and instructions Makes informed and principled decisions Demonstrates and ability to foresee consequences of choices made Acts with integrity in the workplace Behaves in keeping with worksite and/or professional codes of ethics Demonstrates awareness of responsibility of the position 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1 N/A N/A N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 4) Ethics 5) Stewardship Shows initiative in participating in the organization’s green initiatives Where appropriate, participates in organization’s community initiatives Demonstrates social responsibility awareness Statements – Please review and complete the following: The student is most effective in: The student requires assistance in: Additional comments and/or suggestions: Evaluator’s Signature: _____________________________________ Date: ___________ Student Comments: Student’s Signature: ______________________________________ Date: ___________ University Supervisor: ___________________________________ Date: ___________ Revised: Dec. 2013 v. 1.2 19 Temple University STHM Graduate Internship – Student Supervisor & Agency Evaluation Student’s Name: Agency: Site Supervisor: Instructions: Evaluate the quality of the supervision you received from the site during the internship period and the strengths and weaknesses of the agency. Agency Evaluation Criteria The facility was adequate. The agency was clearly setup to host interns. The atmosphere at the agency was professional. The agency treated you like a member of team. The agency integrated you well into its services and functions. You got a lot out of the internship experience from the site. Strongly Agree Agree 5 4 5 4 2 2 Strongly Disagree 1 1 N/A N/A Neutral Disagree 3 3 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A Supervisor Evaluation Criteria Supervisor was accessible to you and concerned about your progress as a student. Supervisor encouraged you to ask questions and/or give opinions on tasks/projects. Supervisor assisted with work-related problems and helped you work toward solutions. Supervisor provided you with feedback on completed tasks/projects. Supervisor assisted you in meeting your goals and objectives throughout the semester. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A 5 4 3 2 1 N/A Overall Comments/Feedback: (use additional page if necessary) Revised: Dec. 2013 v. 1.2
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