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Student Manual
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INTRODUCTION
Aveda Institute New York was founded to create the most successful entrepreneurs in the professional beauty and body
care industry. Our curriculum entails practical knowledge gained from today’s most successful masters in hair care,
skincare, makeup, total body care, and retail service.
We have created an atmosphere of excellence where students are able to flourish under the guidance of superior
educators. Our faculty draws from many years of professional experience in the beauty industry. The educators maintain
their expertise with intensive educational seminars where they are updated with the latest information and techniques and
utilize today’s most advanced methodologies.
The institute places great emphasis on well-being, which relates to the individual’s self, community, as well as the
environment. This is reflected in our exclusive use of Aveda pure flower and plant essences. Students are taught the
relationship between personal beauty, well-being, and the environment.
Goals
• Prepare students in the fields of Cosmetology and Esthiology so they may perform and meet the standards set by
Aveda Institute New York.
• Provide the opportunity for students to learn technical, communication, and customer service skills through
individualized goal setting and focused training.
• Prepare students to successfully complete the State of New York requirements to practice Cosmetology or
Esthiology.
• Educate students to exhibit the professionalism necessary to secure and maintain employment.
ADMINISTRATION OFFICE HOURS
Office Administrative Hours
Monday through Saturday:
9am – 5pm
Sunday:
Closed
Student Services Hours
Monday through Friday:
Saturday and Sunday:
9am – 5pm
Closed
Bursar’s Hours
Monday through Friday:
Saturday and Sunday:
9:30am – 6pm
Closed
Financial Aid Office Hours
Monday through Friday:
9am – 5pm
Saturday and Sunday:
Closed
*Part time students can call the Financial Aid office at (212) 367-0345 or (212) 367-0328 to set up an appointment after
hours.
BUILDING INFORMATION
Neighborhood Relationships
Aveda Institute New York is located next to businesses, theaters, and private homes. Once you are a student here, this
becomes your neighborhood. We have made positive contributions to this area, and we ask that you do as well. Everyone
around you is a potential customer or future employer and, therefore, it is important that we use this as an opportunity to
build good relationships with them.
Transportation
Utilizing public transportation is encouraged.
Subways and Bus Lines
New York City has an extensive public transportation system. To inquire about subway and bus transportation:
MTA –www.mta.info
NJ Transit–www.njtransit.com
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Long Island Rail Road–www.mta.info/lirr
NOTE: The most direct and convenient subway lines to the institute are the C and E lines. They stop at the corner of Sixth
Avenue and Spring Street, close to the entrance of the institute. The 1 line is also convenient with a stop at Houston and
Varick Streets.
Lunchroom
There is a special area designated for students to socialize and enjoy their lunch. Students are responsible for maintaining
the cleanliness of the lunchroom area.
RECYCLING
Aveda Institute New York is committed to the role of corporate environmental leadership and strives to promote the health
and sustainability of the earth through education, commitment, action, and accountability throughout our entire network.
At work and at home, most U.S. citizens discard approximately 3.6 pounds of materials per person each day into the
municipal solid waste stream. Presently, roughly 80% of all garbage is disposed of in the 6,000 operating landfills in the
U.S. While each of us are responsible for the existing ecological damage, only through a combined effort can we turn the
situation around and influence positive environmental change.
In line with our concern for the environment, Aveda Institute New York offers a recycling system for the following items:
Item
Aluminum Cans
Specifics
Beverage cans and
aluminum tubes
Photocopy, computer,
stationery, pastel
colored paper
Location
Student lounge and
clinic floor
Student lounge and
clinic floor
Plastic
Bottles with necks
Bottle Caps
Batteries
Bottle Cap Program
Any batteries
Student lounge and
clinic floor
Dispense, staff lounge
Administrative office
Paper
Exceptions
Foils from service are
not accepted
Glossy paper, darkcolored paper, paper
cups, paper plates are
not accepted
SAFETY
Severe Weather
If there is a danger of severe weather, based on weather service information, a decision will be made on whether to
cancel classes or close the institute for the day. Announcements will be made in classrooms as needed. If there is a
question regarding operating hours, during severe weather, prior to the beginning of the school day, call Student Services
at (212) 367-0335.
Fire
Aveda Institute New York has an alarm connected to the New York Fire Department. Whenever a fire is detected, a
continuous siren will sound.
In all cases when the fire alarm sounds, students and staff must do the following:
• evacuate the building immediately;
• instruct all clients to evacuate the building;
• assist the clients who need help evacuating;
• walk to the park area across the street on Sixth Avenue and Spring Street, if exiting through the front of the
building, or go to the corner of Sixth Avenue and Vandam Street, if exiting through the back of the building; and
• reenter the building only when clearance has been given by the fire department or director or manager on duty.
Fire Drills
Fire drills will be conducted in conjunction with the New York City Fire Department and building management on a regular
basis. Notices will be posted throughout the building prior to a fire drill explaining the procedure. Everyone must follow
normal procedures in evacuating the building.
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Escape Route
There is a floor plan of the institute posted in the student lounge and in each classroom. The plan will show a primary and
a secondary escape route. Please familiarize yourself with the escape routes in designated student areas.
Bomb Threat
In case of a bomb threat at Aveda Institute New York, please do the following:
• Immediately contact retail or the administrative personnel. 911 will be called.
• Evacuate the building as directed by the police, administrative personnel, or by other institute personnel.
Crime Statistics
As a part of the Aveda Institute New York’s philosophy, we are dedicated to the advancement and well-being of the
community we serve. Our institute is committed to providing a crime-free campus in all possible ways.
The following information is stated to help Aveda Institute New York offer a safe educational environment and to comply
with the 1990 Student Right to Know, Campus Security Act.
Any student or employee who has been a victim of a crime on campus is asked to report such an incident and is invited to
obtain the assistance of service agencies. A listing of counseling service agencies is available in the student services
office. Please immediately contact an Aveda Institute New York employee if a crime takes place. At this time, the student
or employee may be asked to assist in completing a police report. Police must be contacted to place an arrest.
Crime
2012
2011
2010
2009
Murder
0
0
0
0
Forcible Sexual Offense
0
0
0
0
Non-Forcible Sexual Offense
0
0
0
0
Robbery
0
0
0
0
Assault
0
0
0
0
Burglary
1
0
0
0
Motor Vehicle Theft
0
0
0
0
Alcohol Arrests
0
0
0
0
Drug Arrests
0
0
0
0
Fire Arms Arrests
0
0
0
0
TIMELY WARNING REPORTS
The institute through the Director will make a timely report to the campus community of all crimes considered to be a
threat to students and employees that are reported to campus security authorities or to local police agencies.
EXPERIENCE CENTER INFORMATION
Aveda Institute New York Experience Center
The Aveda Institute New York Experience Center offers the entire collection of Aveda products including Aveda hair, skin,
and body care, makeup, personal blends, pure-fumes, and many other environmentally friendly products. The Experience
Center advisors offer benefits to students by providing (1) advanced product knowledge; (2) coaching in retail and
customer service skills; and (3) sales techniques to ensure success in a salon or spa environment.
Student Shopping Hours
Students can purchase items during the following hours:
•
•
Cosmetology and Esthiology Day Students: Monday-Friday (9:00 am-3:00 pm), Saturday (during all business
hours)
Cosmetology and Esthiology Evening Students: Monday-Thursday (5:30pm-9:00 pm).
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The retail team requests that students do not discuss their discounts in front of full paying clients. Also, retail is
responsible for helping full paying clients before students.
Student Discount Policy
1. You must be present, in person, to purchase products with a discount. You may not send a family member or
friend to purchase products on your behalf.
2. Students must show current badge identification and alumni must show a current alumni card with valid picture
ID.
3. Student and alumni are required to sign the receipt upon purchase.
4. Due to quantity availability, you may be limited to no more than 3 of any item at one time.
5. The maximum amount of alumni/student discount purchases allowed is $3,000.00 retail (prior to discount being
applied) per year (July 1-June 30). The maximum amount of weekly alumni/student discount allowed is $300.00
retail (prior to discount being applied). During the month of December, there is no weekly purchase limit however;
the maximum annual limit of $3,000.00 continues to apply.
6. Payment method can be cash, personal check (with the student or alumni name imprinted on it), or credit card in
that name.
7. Product may be purchased for personal use or legitimate gifts only.
8. Return of products will be limited to defective goods only, must be accompanied by the receipt and must be
returned to the store in which it was purchased. Any returned items will be credited by the same payment method
in which they were purchased. There is no returns or exchanges of any product purchased with a discount or
voucher.
9. Students are eligible for the discount only at the institute location in which they are currently enrolled.
10. Alumni are eligible for the discount in any Aveda-owned institute location.
11. Resale of Aveda product purchased with the student/alumni discount is prohibited.
12. Mail order will include a shipping charge. Purchase of products through mail order must be paid in advance by
credit card.
Student discount is as follows:
10% off Accessories and Jewelry
20% off Men’s Pure-fume and Lifestyle & Air Care Domains
50% off Aveda Hair, Body and Skin Care and Makeup Domains
Aveda Corporation reserves the right to modify this policy at any time without prior written notice.
Retail Incentive Program
Students are rewarded for their weekly sales with vouchers, which can be used to purchase products in the Aveda
Experience Center. The certificates are based on a graduated percentage of the student’s weekly sales.
In order to receive credit for a voucher, a student must sell at least $30-$99 in retail for the week to receive 15%, $100$200 weekly to receive 20%, and weekly sales over $200 will receive 30%
When redeeming a voucher:
1. Discounts do not apply;
2. The entire certificate must be used (the remainder will NOT be given back to the student); and
3. Sales certificates cannot be used toward services, to purchase gift certificates or professional supplies (perms,
hair colors, developers, etc.)
Aveda Institute New York is not responsible for lost or stolen sales certificates.
Please direct any questions regarding sales certificates and alumni discounts to the Experience Center Manager.
GUEST SERVICE INFORMATION
Booking Appointments
Aveda Institute New York operates by pre-booked appointments, but will accept “stand by appointment” guests on firstcome, first-serve basis. The booking appointment phone number is (877) 283-3229.
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CRISIS HOTLINE INFORMATION
Substance and Alcohol Abuse
• Alcohol Drug Interventions and Drug Treatment 888-762-3750
• Alcohol and Drug Abuse Helpline and Treatment 800-234-0420
• Help Hotline for those who live with alcoholics 888-4AL-ANON or 888-425-2666
• Marijuana Anonymous Hotline
800-766-6779
Health
• Mount Sinai Adolescent Health Center 212-423-3000 (for appointment); 212-423-2900 (administration); 312
East 94th Street between 1st and 2nd Avenues; Confidential HIV/AIDS services, general medical care and
counseling. Ages 10-21.
• Ryan Community Health Center 212-749-1820; 110 West 97th Street; Free and confidential clinic offers
physicals, pregnancy tests, birth control, STD screening, HIV testing and treatment, TB testing, counseling, free
condoms and referrals. Ages 13-24. For questions about HIV and AIDS, call 800-243-7692. For questions about
sex and sexual health, call 212-965-7015
• The Door The Door offers young people ages 12-21 comprehensive educational, health, nutritional and
counseling programs, as well as legal services for young people in need of civil legal representation. In order to
use any Door services, a young person must become a member. Membership is free and confidential. You do not
need an appointment. Monday to Thursday 2pm – 5pm, 212-941-9090 ext. 3235.
• Mental Health Questions 866-615-6464
• Eating Disorders Hotline 847-831-3438
• Self Injuries Hotline 800-DON’T-CUT or 800-366-8288
• AIDS/STD Hotline 800-232-4636 (English), 800-227-8922 (English/Spanish)
Homeless Services and Runaways
• Covenant House 800-999-9999; 460 West 41st Street at 10th Avenue. Emergency shelter for youth, crisis care,
counseling, clothing, and 24 hour hotline. Ages 21 and under.
• National Runaway Switchboard 800-621-4000; Provides crisis intervention and travel assistance to runaways,
gives referrals to shelters nationwide, relays messages to or sets up conference calls with parents upon request.
• SCO Family of Services 516-671-1253; Brooklyn Drop-In Center provides homeless and at-risk youth with
information about and access to case management, counseling, general health services, mental health services
and substance abuse treatment.
Pregnancy
• America’s Pregnancy Helpline 888-672-2296
• Planned Parenthood 212-965-7000; Call Monday to Friday 8am – 8pm or Saturdays 8am – 4pm to make an
appointment at one of their health centers in Manhattan, Brooklyn or the Bronx. Offers birth control, pregnancy
testing, GYN care, STD screening and HIV testing. For people of all ages.
Sexual and Domestic Violence
• RAINN 800-656-HOPE (4673); Hotline for victims of sexual assault. Will redirect calls to local rape crisis center
nearest to caller. Available 24 hours.
• Day One NY 212-566-8120; Partners with NYC youth to end dating abuse and domestic violence through
community education, supportive services, legal advocacy and leadership development.
• Teen Date Rape Crisis Helpline (for young victims of dating abuse) 800-214-4150
• Teen Dating Abuse Hotline 866-331-9474 or 866-331-8453
• Child Abuse Hotline 800-422-4453
• Crime Victims Hotline 866-689-HELP (4357)
• Domestic Violence Hotline 800-621-HOPE (4673)
• Rape, Sexual Assault and Incest Hotline 212-227-3000
Lesbian, Gay, Bisexual, Transgender, Questioning
• NTC Anti-Violence Project (AVP) 212-714-1141; AVP serves lesbian, gay, transgender, bisexual and HIVpositive victims of violence and others affected by violence, by providing free and confidential services enabling
them to regain their sense of control, identity and evaluate their options and assert their rights. Hotline is available
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•
•
•
•
•
24 hours a day, 7 days a week, 365 days a year. Support is available in both English and Spanish. All calls are
confidential and callers remain anonymous.
The YES Center 212-620-7310; Offers free and confidential support services, leadership training, discussion
groups, creative workshops and social activities for GLBT. Ages 13-21.
The Ali Forney Center 212-222-3427; 224 West 35th Street, Suite 1102; Housing for homeless GLBT youth.
Green Chimneys 212-677-7288; 456 West 145th Street; Provides a safe haven for GLBTQ youth and offers an
alternative to NYC foster care system.
Sylvia Rivera Law Project 212-337-8550; Legal support for low-income people of color who are transgender,
intersex or gender non-conforming. Hotline offers many different languages.
Lambda Legal 212-809-8585; National organization committed to achieving full recognition of the civil rights of
lesbians, gay men, bisexuals, transgender people and those with HIV through impact litigation, education and
public policy work.
DIVERSITY INFORMATION
By Gender
Cosmetology
Esthiology
19
146
165
1
72
73
Men
Women
TOTAL
By Race/Ethnicity
Cosmetology
Esthiology
0
33
0
5
28
0
0
14
0
3
21
0
99
0
0
165
35
0
0
73
Nonresident alien
Hispanic/ Latino
American Indian or Alaska native
Asia
Black or African American
Native Hawaiian or other Pacific
Islander
White
Two or more races
Race and ethnicity unknown
TOTAL
By Age
Under 18
18-24
25-39
40 and Above
Age Unknown
TOTAL
0
95
62
5
3
165
1
31
35
6
0
73
Men
Men
Nonresident alien
Hispanic/ Latino
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Two or more races
Race and ethnicity unknown
TOTAL
Undergraduate student
0
4
0
1
4
0
16
0
1
26
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Women
Women
Nonresident alien
Hispanic/ Latino
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Two or more races
Race and ethnicity unknown
TOTAL
Undergraduate student
0
49
0
13
57
0
92
0
5
214
Number of Federal Pell Grant Recipients: 154 students
(Note: The above information is for awards conferred between July 1, 2012 and June 30, 2013.)
COMPLETION/GRADUATION/RETENTION RATES AS REPORTED TO THE DEPARTMENT OF EDUCATION (IPEDS)
Overall Graduation Rate (students who began their studies in 2009-10)
83%
Note: The overall graduation rate is also known as the "Student Right to Know" or IPEDS graduation rate. It tracks the progress of students who
began their studies as full-time, first-time degree- or certificate-seeking students to see if they complete a degree or other award such as a
certificate within 150% of "normal time" for completing the program in which they are enrolled. Not all students at the institution are tracked for
these rates. Students who have already attended another postsecondary institution, or who began their studies on a part-time basis, are not
tracked for this rate.
Graduation by Time to Completion
Note: Graduation rates can be measured over different lengths of time. "Normal time" is the typical amount of time it takes full-time students to
complete their program. For example, the "normal" amount of time for many associate's degree programs is 2 years. Not all students complete
within the normal time, so graduation rates are measured by other lengths of time as well, including "150% of normal time" (e.g., 3 years for a 2year program) and "200% of normal time," or twice as long as the normal time (e.g., 4 years for a 2-year program).
Within “normal time” for the program
• 75% (students who began in 2008-09)
• 83% (students who began in 2009-10)
Within 150% of “normal time” for the program
• 95% (students who began in 2008-09)
• 83% (students who began in 2009-10)
Within twice as long as “normal time” for program
• 95% (students who began in 2008-09)
Retention Rate (% of students who began in fall 2011 and returned in fall 2012)
Note: Retention rates measure the percentage of first-time students who return to the institution to continue their studies the following fall.
82% (full-time students)
22% (part-time students)
VACCINATIONS
Aveda Institute New York does not require students to obtain any vaccinations.
FEDERAL DISCLOSURE REQUIREMENTS
Students should contact Lynn Oderwald at (212) 367-0335 or loderwald@aveda.com or Natasa Hot at (212) 367-0345 or
nhot@aveda.com to obtain the information specified in the Federal Code of Regulations 34 §§ 668.42, 668.43, 668.45,
and 668.46.
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Date of Publication: February 7, 2014
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COPYRIGHT POLICY
The unauthorized distribution of copyrighted material, including unauthorized peer-to-peer sharing, may subject students
to civil and criminal liabilities.
Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights
granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights
include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading
substantial parts of a copyrighted work without authority constitutes an infringement. Penalties for copyright infringement
include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay
either actual damages or “statutory” damages affixed at not less than $750 and not more than $30,000 per work infringed.
For “willful” infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess
costs and attorneys’ fees. For details, see Title 17, United States Code, Sections 504, 505. Willful copyright infringement
can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.
For more information, please see the website of the U.S. Copyright Office at www.copyright.gov.
If a student engages in unauthorized peer-to-peer file sharing, illegal downloading, or unauthorized distribution of
copyrighted materials, the student may be suspended or terminated from the institute.
Failure to comply may result in suspension or termination of network services, appropriate disciplinary action, termination
in the case of employees or expulsion in the case of students.
Aveda Institute New York encourages students and employees to explore and use legal sources to maintain compliance
with the law. The services listed below allow purchase, license or download of content. The institute, however, cannot
warrant that a service is compliant, nor do we recommend a particular service. Read the fine print and practice safe and
legal computing.
Music and Video Archives
• Oddio Overplay
• Archive.org – Netlabels
• ccMixter
• Fedflix
Oneline Media Stores and Communities
• Amazon MP3
• AOL Music
• BET
• CD Baby
• iTunes Store
• Napster
Streaming Media
• ABC.com TV Shows
• [adult swim] video
• Amazon video on demand
• Blip.fm
• Hulu
• Last.fm
• Netflix
• Pandora
• Rhapsody
• Spotify
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Student Manual
Date of Publication: February 7, 2014
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