Course Progression Project Phase II Testing Workbook February 2014 Information Resource Management (IRM), Student Administration 1100 Nudgee Road BANYO 4011 T: +61 3623 7523 | F: +61 7 3623 7249 | W: www.acu.edu.au 1 Table of Contents 1. Introduction ...................................................................................... 3 2. Testing Approach ............................................................................... 4 Overview .................................................................................. 4 Testing Sample ......................................................................... 4 Course Feedback ....................................................................... 5 Student Record Feedback .......................................................... 5 3. Testing Instructions ........................................................................... 6 4. Reviewing your feedback .................................................................. 12 Appendices ............................................................................................. 13 A. Phase II Courses and Course Coordinators ........................... 13 B. Course Progression (Online) Feedback Form......................... 20 2 1. Introduction W elcome to the Course Progression Project. Course Progression a web-based planning tool that works with Banner to help students and Course Coordinators monitor student's progress toward degree completion. Course Progression automatically retrieves the student's academic record from Banner and organises it into an educational plan on the web, easily identifying program requirements; which courses have been completed; and which courses the student still needs in order to complete their degree. During 2013, the first phase of the project consisted of scribing and testing the course rules for a selected group of courses into Course Progression. It was decided to limit the scope of Course Progression scribing to 2010 academic year onwards, capturing the majority of current students. Course Progression will not be able to be used for students enrolled prior to 2010. Phase II is designed to complete the scribing and testing for all undergraduate courses for the current participating Faculties, as well as testing the remaining campuses for Phase I courses. Also, a small Focus Group of students will be asked to comment on the software. A full list of participating courses and Course Coordinators can be found in Appendix A. As Course Coordinator, your role is pivotal in the testing phases, and your contribution is highly appreciated! The feedback you provide will be used to ensure quality and data integrity; to correct any errors; and improve the overall usability of the package. It will directly impact on the success of the roll-out to the rest of the University and ultimately enhance the course progression experience for all users. In order to meet the project deadlines, Phase II testing must be completed and online Feedback Forms (Appendix B) submitted by no later than COB Friday 28 February 2014. Should you have any concerns or queries throughout the process, please do not hesitate to contact Information Resource Management (IRM) Section by telephone (07 3623 7467) or email Course.progression@acu.edu.au. 3 2. Testing Approach Overview The objective of Course Progression testing is to assess: the legitimacy of the course and student data presented; usability and the ‘look and feel’ of the software; capacity to meet Course Coordinator / Course Administrator needs; and the overall course progression experience. This workbook contains:• • • testing instructions; list of courses and Coordinators (Appendix A); example of the online Feedback Form (Appendix B). To complete the testing, you will also need your Course Progression login details (User ID and password) which you should have received via email from IRM. If you have not yet received your login details, please email course.progression@acu.edu.au. It is recommended that you also make use of the Frequently Asked Questions (FAQs) resource available on the Course Progression webpage, which provides more detailed explanation of the features of the software and possible issues. Testing Sample It is considered appropriate to conducting testing on at least 5 student records from each course-academic year cohort from 2010 to 2013. For example, 5 students from the Bachelor of Counselling who commenced in 2010; then 5 from 2011 cohort and so on – a total of 20 students tested for each course). Student records should be selected at random from each cohort, however, it would be preferable that these are students that have made significant progress in the course (eg. completed 50%-75% of the course requirements) to ensure that there is a reasonable test of the application of course rules to course progression data. For courses that have only recently been introduced this may not be possible, unless the student has had credit applied. 4 If your course has already been through testing in Phase I, and you are Course Coordinator for a particular campus, you will be required to check that you are happy with the structure and layout of the course rules, and that the course rules have been applied accurately to students from your campus. The same testing sample (above) applies. Course Feedback A Feedback Form must be completed for each course-academic year cohort, whether there are any changes required or not. The inclusion of an example student ID and/or screen shot will assist in identifying and resolving issues. Student Record Feedback Should you locate student record/s that are incorrect (eg. incorrect grade), please submit a separate Feedback Form per student. Please do not record any identifying student information on the checklist, other than the Student ID number. 5 3. Testing Instructions Resources:• Course Progression - https://panvtudegrwrk03.acu.edu.au/ • http://students.acu.edu.au/administration_and_enrolment/handbooks Course Progression User ID and Password • Banner User ID and Password • Handbook – Course Rules & Schedule of Unit Offerings Process 1. Login to Course Progression using your User ID and Password. 2. Search for a Student Record using the Find 6 3. Search for which course and cohort you would like to review by choosing from the drop down lists under: Degree Academic Year Campus Click Search. Note: you will need to come back to the FIND screen to change to the next Academic Year for that course, or to move onto another course for review. Results are listed at the bottom section of the screen – in this case 11 matching student records are found. Nam es r e mo v ed Fo r Pr iv acy r easo ns Click OK to view records for the whole cohort, or Uncheck All and select specific students using the check boxes to the left of the student ID numbers. 7 4. Check that the Degree name and Academic Year are correct. NOTE It is important that you are reviewing the correct course and academic year. Sometimes this error is the result of out-dated information. To ensure that you have the most up-to-date data, press the REFRESH 5. button and THEN the button. The course rules will be displayed at the bottom of the page. Use the scroll bar on the right hand side to continue viewing the full list of course rules. 8 6. In another browser window, open up the applicable Academic Year Handbook and navigate to the course rules for the course you are reviewing (ie Handbook 2013 – Bachelor of Applied Public Health). Issues to note include:• Careful review of the course rules in the Handbook against those displayed in Course Progression (this is the ‘front end’ view of what has been scribed by IRM). You need to ensure that the course rules have been interpretted accurately, and that the course structure and headings are consistent with requirements. • Check that the students’ record has correctly loaded from Banner, and that the course rules have been appliedby Course Progression to faithfully reflect that students’ progression in the course. Specific areas to check are:- • Degree • Academic Year • Credit Required • Degree Name/Title • Majors/Minors • Course descriptions • Fallthrough / Insufficient / In Progress • Completion Requirements as per the relevant Handbook; and • Schedule of Unit Offerings • Banner data (for the same student). 9 Particular areas for noting are highlighted on the screen shot below. 10 7. Repeat the review process for 5 student records from the current cohort. 8. Complete an online Feedback Form for each Course-Academic Year cohort (2010- 9. 2013)– regardless of whether there are any issues found or not (for our records). Complete a separate online Feedback Form for each student record you identify as having issues / errors to be addressed. To assist us in our review of your feedback… • • Please provide a student ID number as a reference point wherever possible to allow us to view the error in the system. Sometimes it is hard to describe the issue - screen shots can be useful when trying to work out what the issue is and how to best address it. (Save the screen shot to your desktop and upload the picture to the Feedback Form) 11 4. Reviewing your feedback Once you have submitted your feedback via the online Feedback Form, IRM will log the issue/s as a job. You will receive an email notification with the job reference number and details. Should you wish to contact IRM regarding a particular issue, please reference the job number provided. IRM will review the issue/s and take action wherever possible. If required, we will be in contact with you to seek clarification or discuss possible solutions. Once the job has been completed, you will receive another email notification advising of the outcome of your feedback and details of any actions taken. We would appreciate it if you could check the issue again and advise whether the matter has been resolved to your satisfaction. If not, please provide details or outstanding issues and we will review the job. If there are no further issues and the matter has been resolved, please advise us and we will close the job. 12 Appendices A. Phase II Courses and Course Coordinators Changes to Course Coordinators and course offerings are shown for tracking purposes. HEALTH SCIENCES Phase I Campuses Course Coordinator Phase II Campuses 2014 Course Coordinator Associate Degree in Environmental Science (ADESC) **Exit point from Bach Enviro Science only --- --- International only Vaughan Monamy Associate Degree in High Performance (Sport and Business) (ADHPSB) ---- ---- Melbourne Dr Ross Smith Bachelor of Applied Public Health (BAPPBH) Brisbane A/Prof Shawn Somerset Melbourne A/Prof Shawn Somerset Nth Sydney Michael Taylor Bachelor of Applied Public Health/Bachelor of Global Studies ---- Brisbane Course moved to Faculty of Education & Arts. National CC ---- Melbourne Strathfield Nth Sydney Bachelor of Arts (Psychology) (BAPSYC) --- --- Brisbane Kate Witteveen Melbourne Leah Kaufmann & Helen Aucote Bachelor of --- --- Arts/Bachelor of Social Work (BAABSW) Bachelor of Counselling (BCOUN) --- --- Strathfield Jeff Rogers Brisbane A/Prof Roslyn Hughes Canberra Parveen Kalliath Strathfield Jean Burke Brisbane Stephanie Malone Melbourne Tom Whelan Bachelor of Environmental Science (BESC) --- --- Nth Sydney Vaughan Monamy Bachelor of Environmental Science (Honours) (BESCHN) --- --- Nth Sydney Vaughan Monamy Bachelor of Exercise and Health Science (BEXHSC) Brisbane Dr Peter Le Rossignol Melbourne Dr Cameron Wilson Strathfield Ms Kelly Johnson 13 Phase I Campuses Bachelor of Exercise and Health Science (Honours) (BEXHSH) Brisbane Bachelor of Exercise and Sports Science (BEXSSC) Brisbane Bachelor of Exercise and Sports Science (Honours) (BEXSSH) Brisbane Bachelor of Exercise Science/Bachelor of Business Administration (BEXBBA) **new course ---- Bachelor of Exercise Science/Bachelor of Public Health (BEXBPH) ---- Course Coordinator Phase II Campuses 2014 Course Coordinator Dr Doug Whyte Melbourne Dr Doug Whyte Dr Andrew Townshend Strathfield (all campuses) Dr Andrew Townshend Melbourne Dr Cameron Wilson Dr Peter Le Rossignol Strathfield Dr Phil Chapman Dr Doug Whyte Melbourne Dr Doug Whyte Dr Andrew Townshend Strathfield (all campuses) ---- Brisbane Dr Peter Le Rossignol Melbourne Ms Kelly Johnson Strathfield Dr Cameron Wilson Brisbane Dr Peter Le Rossignol Melbourne Ms Kelly Johnson Strathfield Dr Cameron Wilson ---- Bachelor of High Performance (Sport and Business) (BHPSBU) ---- ---- Melbourne Dr Ross Smith Bachelor of Midwifery (BMIDW) Brisbane Mrs Gail Baker Melbourne Dr Jane Morrow Bachelor of Midwifery (Hons) (BMIDWH) Brisbane Prof Anne Gardner Melbourne Prof Anne Gardner Bachelor of Midwifery (Graduate Entry) (BMIDGE) Brisbane Mrs Gail Baker Melbourne Dr Jane Morrow Bachelor of Midwifery (Indigenous) (BMIDWN) Brisbane Mrs Gail Baker Melbourne Dr Jane Morrow Dr Jenneke Foottit Ballarat Ms Jenny D’Antonio Canberra Ms Peta Lea Gale Melbourne / National Ms Robyn Faulkner Bachelor of Nursing Mrs Gail Baker Brisbane (BN) Nth Sydney Bachelor of Nursing Brisbane Dr Jenneke Foottit (BNENDN) **Enrolled Nurse entry pathway Bachelor of Nursing (Honours) (BNH) ---- ---- Ballarat Ms Jenny D’Antonio Canberra Ms Peta Lea Gale Melbourne Ms Robyn Faulkner Nth Sydney Dr Jennifer Evans Ballarat Prof Anne Gardner Brisbane (all campuses) Canberra Melbourne Nth Sydney 14 Dr Jennifer Evans Phase I Campuses Bachelor of Nursing (Mental Health) (BNMHLH) Bachelor of Nursing (Practice Leadership) (BNPRLD) Brisbane Brisbane Bachelor of Nursing/Bachelor of Business Administration (BNBADM) Brisbane Bachelor of Nursing/Bachelor of Paramedicine (BNBP) Brisbane Bachelor of Occupational Therapy (BOCCTH) ---- Bachelor of Occupational Therapy (Honours) (BOCTHN) ---- Course Coordinator Dr Jenneke Foottit Dr Jenneke Foottit Dr Jenneke Foottit Dr Jenneke Foottit ---- ---- Phase II Campuses 2014 Course Coordinator Ballarat Ms Jenny D’Antonio Canberra Ms Peta Gale Melbourne Ms Robyn Faulkner Nth Sydney Dr Jennifer Evans Ballarat Ms Jenny D’Antonio Canberra Ms Peta Gale Melbourne Ms Robyn Faulkner Nth Sydney Dr Jennifer Evans Melbourne Ms Robyn Faulkner Nth Sydney Dr Jennifer Evans Ballarat Ms Jenny D’Antonio Canberra Ms Peta Lea Gale Brisbane Ms Laura Miller Melbourne Dr Loretta Sheppard Nth Sydney Dr Elspeth Froude Brisbane Ms Laura Miller Melbourne Dr Loretta Sheppard Nth Sydney Dr Elspeth Froude Bachelor of Paramedicine (BP) ---- ---- Melbourne Ms Georgia Clarkson Bachelor of Paramedicine (Professional Entry) (BPPROF) ---- ---- National Ms Alyse Miller Bachelor of Physiotherapy (BPHYSI) Brisbane Ms Jenny Murphy Nth Sydney Dr Lyndall Maxwell Bachelor of Physiotherapy (Hons) (BPHYSN) Brisbane Ms Jenny Murphy Nth Sydney Dr Lyndall Maxwell Bachelor of Psychological Science(BPSYSC) --- --- Brisbane Kate Witteveen Melbourne Leah Kaufmann & Helen Aucote Bachelor of Psychological Science (Honours) (BPSHON) Bachelor of Social Science (Psychology) (BSSPSY) **Transferred to Educ & Arts) --- --- --- --- 15 Strathfield Jeff Rogers Brisbane Eric Marx Melbourne Nth Sydney Xochitl De la Piedad Garcia Megan Willis Brisbane Kate Witteveen Melbourne Leah Kaufmann & Helen Aucote Phase I Campuses Bachelor of Social Work (BSWORK) Bachelor of Social Work (Honours) (BSWRKH) Bachelor of Theology/Bachelor of Social Work (BTBSW) Bachelor of Speech Pathology (BSPPTH) Certificate in Exercise Science --- --- --- ---- ---- Phase II Course Coordinator --- --- --- ---- ---- 2014 Course Coordinator Campuses Brisbane A/Prof Roslyn Hughes Canberra Parveen Kalliath Strathfield Jean Burke Brisbane A/Prof Roslyn Hughes Canberra Parveen Kalliath Strathfield Jean Burke Brisbane A/Prof Roslyn Hughes Canberra Parveen Kalliath Strathfield Jean Burke Brisbane Prof Paul Carding Melbourne Dr Diane Jacobs Nth Sydney A/Prof Wendy Pearce (commencing June 2014) Brisbane Melbourne Diploma in Environmental Science (DIPENV) --- --- North Sydney Vaughan Monamy Diploma in High Performance (Sport and Business) (DIPHPS) ---- ---- Melbourne Dr Ross Smith Graduate Diploma of Midwifery (GDMIDW) **no longer offered Brisbane Mrs Gail Baker ---- ---- Master of Midwifery (MMIDW) **no longer offered Brisbane Mrs Gail Baker ---- ---- Master of Clinical Nursing (MCLNNU) Nationally Online Ms Jo Grainger ---- ---- Master of Clinical Education (MCLNED) Nationally Online Bronwyn Gordon ---- ---- Master of Health Science (Clinical Education) Brisbane Ms Jo Grainger National online Ballarat Victoria Canberra Melbourne Nth Sydney 16 Phase I Campuses Master of Health Science (Clinical Practice) Brisbane Course Coordinator Ms Jo Grainger Phase II Campuses 2014 Course Coordinator National online Ballarat Victoria Canberra Melbourne Nth Sydney Master of Health Administration (MHLHAD) Nationally Online Dr Monica Nebauer National Master of Health Science (Health Admin) Brisbane Dr Monica Nebauer Ballarat Dr Monica Nebauer Canberra Last cohort 2013. Should not continue into 2014. Melbourne National online Nth Sydney Master of Nursing (Practice Inquiry) (MNPRIN) Brisbane Dr Monica Nebauer Ballarat Canberra Melbourne Nth Sydney 17 Dr Monica Nebauer LAW COURSES Phase I Campuses Bachelor of Laws (BLAWS) Melbourne Course Coordinator Dr Heather Forrest Bachelor of Theology/Bachelor of Laws Melbourne (BTHLAW) Dr Heather Forrest Bachelor of Arts/Bachelor of Laws (BABLAW) Dr Nell Musgrove Melbourne Bachelor of Business Administration/Bachelor of Laws (BBALAW) Bachelor of Laws/Bachelor of Global Studies (BLWGLS) --- --- Graduate Certificate in Education Law (GCEL) --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) **HRMG --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) **Mktg & Mgmt --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) **IS --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) **Accounting --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) **OHSE --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) **Supply Chain Mgmt --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) --- --- Bachelor of Commerce/Bachelor of Laws (BCOMLW) --- --- --- 18 Phase II 2014 Course Coordinator Campuses Melbourne TBA Nth Sydney TBA Melbourne Dr Heather Forrest Strathfield Vasilia Tsiambazis Melbourne Ian Burk Strathfield TBA Melbourne TBA Nth Sydney Robin Kramer Melbourne TBA North Sydney TBA Canberra Alison King Melbourne Alison King North Sydney Robin Kramar North Sydney Alexandria Cantali North Sydney Peng Po North Sydney Andy Wang North Sydney Kelly Callaghan North Sydney Kelly Callaghan Melbourne TBA Melbourne Elsie Chan THEOLOGY & PHILOSOPHY Phase I Campuses Bachelor of Theology Brisbane Course Coordinator Dr Michael Theophilos Phase II Campuses Ballarat 2014 Course Coordinator Dr Michael Theophilos Canberra Melbourne Strathfield Bachelor of Theology (Honours) Brisbane Dr Michael Theophilos Ballarat Dr Michael Theophilos Canberra Melbourne Strathfield Diploma in Theology Brisbane Dr Michael Theophilos Ballarat Dr Michael Theophilos Canberra Melbourne Strathfield Certificate in Theology Brisbane Dr Michael Theophilos Ballarat Canberra Melbourne Strathfield 19 Dr Michael Theophilos B. Course Progression (Online) Feedback Form The Feedback Form (shown below) is located on the Course Progression web page. REMINDER Testing must be completed, and online Feedback Forms submitted, by no later than COB Friday 28 February 2014 20
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