The Resident’s Manual 2013-2014 Internal Medicine Residency Program Naval Medical Center Portsmouth, Virginia CDR Joseph Sposato Program Director LCDR Justin Lafreniere Associate Program Director LT A. Brooke Hooper Associate Program Director, Intern Advisor LCDR Edward Stickle Chief of Residents, AY 13-14 Mrs. Delilah Roman Program Coordinator Ms. Tami Sjostrom Administrative Assistant 1 TABLE OF CONTENTS Introduction Educational Program Performance Expectations Patient Care Medical Knowledge Practice-based Learning and Improvement Interpersonal and Communication Skills Professionalism Systems-based Practice Educational Plan ABIM Requirements Procedure Requirements Optional Procedures for Certification Policy on ACGME Guidelines: ambulatory assignments and patient loads Ambulatory Medicine Inpatient Medicine Subspecialty Experience Policy on ACGME Guidelines: Duty Hours Maximum Hours of Work per Week Mandatory Time Free of Duty Maximum Duty Period Length Minimum Time Off between Scheduled Duty Periods Maximum Frequency of In-House Night Float Maximum In-House On-Call Frequency Evaluation Monthly Rotation Evaluations ABIM Mini-CEX Academic Presentations Program Director Meetings Internal Medicine Education Committee (IMEC) Conferences/Curriculum Noon Report Core Curriculum Conference Grand Rounds Resident Lectures Resident Peer Review Conference Clinical Pathology/Autopsy Conference House Staff Meetings Journal Club Division Conferences Joint Conferences Attendance Johns Hopkins Modules Directed Reading Scholarly Activity Electives Research Outside Internal Medicine Electives Procedures Grievance Procedure Three Year Overview Curriculum Academic & Professional Requirements for Promotion and Graduation 2 3 3 8 9 13 15 16 18 21 22 22 23 23 30 Squads Internal Medicine Clinic Grand Rounds/Resident Lecture Evaluation forms Resident Journal Club Evaluation Form Rolling Admistions or “The Drip” The Watch (aka “Call”) Sign Out (Standardized Form) Past COR Messages 31 33 38 40 41 42 43 44 I. Introduction June 2013 Welcome to the new academic year! This year will see several very significant changes to our program. First, we are evolving our patient centered medical homeport to improve access for our patients, as well as improve continuity among providers; enabling us to deliver more personalized, effective care while improving your educational experience. Second, our evaluation system will be changing to provide better feedback while meeting the upcoming new ACGME requirements. Third, to improve our critical care curriculum, we are expanding the SNGH ICU experience to incorporate both years of residency. The experience of working with other professionals outside our military based system will also be invaluable. Lastly, the Directed Reading program and Johns Hopkins Modules will formally be incorporated into the curriculum. As in the past, this manual serves to lay out requirements for residency as well as provide guidance on conducting our day to day business. I look forward to an exciting, vibrant upcoming academic year and look forward to working with you on ideas to further strengthen our residency! Thomas Stickle, Chief of Residents 2013-2014 Welcome to the Department of Medicine at Naval Medical Center Portsmouth. As a member of the training program here, you are joining the unique experience of academic and military training in medicine. The training program utilizes three training sites: The Naval Medical Center Portsmouth is the principal training site, and additional rotations occur at Sentara Norfolk General Intensive Care Unit and Lake Taylor Transitional Care Hospital. The educational rationale for presence at each training site is carefully considered. Clinical experience at the Naval Medical Center Portsmouth is the cornerstone of our residency training program because of its opportunities for residents to learn under the mentorship of core military faculty dedicated to medical education and clinical investigation while caring for a diverse population of beneficiaries from Navy Medicine East. The Sentara Norfolk General Hospital Intensive Care Unit experience is designed specifically to expose residents to the higher acuity of critical care seen at a tertiary care facility. Residents also spend one month in their third year of training in conjunction with the EVMS Glennan Center for Geriatrics primarily at Beth Sholom Village and Kempsville Health and Rehab Center, designed to expose them to a geriatric population at a longterm and transitional care hospital not represented at NMCP. II. Educational Program 3 As a physician in a residency program, you will receive post-doctoral training focused on the development of clinical competencies and professional skills in an environment that fosters the acquirement of a strong fund of knowledge in Internal Medicine. Our goal is to prepare you for the independent practice of Internal Medicine with an emphasis on professionalism not only as a physician, but also as a Naval Officer, and an appreciation for the lifelong learning process that is critical for maintaining professional growth and competency. A. Performance Expectations The Department of Internal Medicine utilizes performance criteria for the advancement/promotion of its residents based on the educational milestones set forth by the American Board of Internal Medicine (ABIM). These milestones are graduated based on level of training and create educational goals, performance expectations and evaluations of residents. They are available for review by residents and faculty online at any time. Utilizing an electronic evaluation format, each resident is evaluated monthly in the American College of Graduate Medical Education (ACGME) six core competencies (Patient Care, Medical Knowledge, Practice-based Learning and Improvement, Interpersonal and Communication Skills, Professionalism, and Systems-based Practice) by his/her attending physician. Additionally, the House Staff officer is required to evaluate his/her attending. Similarly, residents evaluate interns and medical students each month and then are evaluated by each intern. This system, in addition to frequent self-evaluation critical to professional growth, provides multisource appraisal of the resident's work and communication skills. The Program Director and Associate Program Director serve as the program advisors for the duration of the resident’s training. The program encourages the attending and resident to speak directly about his/her evaluation not only at the completion of each rotation but also in a mid-term evaluation. Evaluations play a large role resident advancement to the next level of training. Residents meet quarterly with their faculty mentor and receive feedback and guidance on career path and progress. Residents receive direct feedback on a semiannual basis by way of a formal, documented meeting with the Program Director to discuss not only the content of these evaluations, but other performance measures crucial to residency training. The final decision of whether to promote or graduate a resident is determined by the Residency Program Director, taking into consideration input received from the Internal Medicine Education Committee (IMEC) as well as the faculty of the Department. The successful achievement of the core competencies as outlined by the American College of Graduate Medical Education (ACGME) comprises the criteria for advancement and final matriculation from the residency program. The competencies, as well as the evaluation tools used to measure a resident’s progress in each area, are listed below: ACGME Competencies (ref: ACGME Program Requirements for Graduate Medical Education in Internal Medicine, IV.A.5) 4 (http://www.acgme.org/acWebsite/downloads/RRC_progReq/140_internal_medicine_07 012009.pdf for detailed program requirements) 1. Patient Care Residents must be able to provide patient care that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health. Residents: 1. Are expected to demonstrate the ability to manage patients: a. In a variety of roles within a health system with progressive responsibility to include serving as the direct provider, the leader or member of a multidisciplinary team of providers, a consultant to other physicians, and a teacher to the patient and other physicians b. In the prevention, counseling, detection, and diagnosis and treatment of gender-specific diseases c. In a variety of health care settings to include the inpatient ward, the critical care units, the emergency setting and the ambulatory setting d. Across the spectrum of clinical disorders seen in the practice of general internal medicine including the subspecialties of internal medicine and non-internal medicine specialties in both inpatient and ambulatory settings e. Using clinical skills of interviewing and physical examination f. Using the laboratory and imaging techniques appropriately g. By demonstrating competence in the performance of procedures mandated by the ABIM h. By caring for a sufficient number of undifferentiated acutely and severely ill patients. 2. Must treat their patient’s conditions with practices that are safe, scientifically based, effective, efficient, timely, and cost effective. The program must integrate patient centered care and resident education. On all assignments, residents and faculty interactions must be patient-centered. Evaluation tools: 360 degree evaluation, chart reviews, direct observation tool including mini-clinical evaluation exercise (mini-CEX), observed clinical evaluation skills (standardized patient encounter, SIM center scenarios), procedure log review during semiannual review 2. Medical Knowledge Residents must demonstrate knowledge of established and evolving biomedical, clinical, epidemiological and social-behavioral sciences, as well as the application of this knowledge to patient care. Residents are expected to: 1. Demonstrate a level of expertise in the knowledge of those areas appropriate for an internal medicine specialist, specifically 5 a. Knowledge of the broad spectrum of clinical disorders seen in the practice of general internal medicine b. Knowledge of the core content of general internal medicine which includes the internal medicine subspecialties, non-internal medicine specialties, and relevant non-clinical topics at a level sufficient to practice internal medicine. 2. Demonstrate sufficient knowledge to a. Evaluate patients with an undiagnosed and undifferentiated presentation b. Treat medical conditions commonly managed by internists c. Provide basic preventive care d. Interpret basic clinical tests and images e. Recognize and provide initial management of emergency medical problems f. Use common pharmacotherapy g. Appropriately use and perform diagnostic and therapeutic procedures. Evaluation tools: In-service Training Examination (ITE), chart stimulated recall, direct observation, conference attendance (noon report and academics) 3. Practice-based Learning and Improvement Residents must demonstrate the ability to investigate and evaluate their care of patients, to appraise and assimilate scientific evidence, and to continuously improve patient care based on constant self-evaluation and life-long learning. Residents are expected to develop skills and habits to be able to meet the following goals: 1. 2. 3. 4. 5. 6. 7. 8. Identify strengths, deficiencies, and limits in one’s knowledge and expertise Set learning and improvement goals Identify and perform appropriate learning activities Systematically analyze practice using quality improvement methods, and implement changes with the goal of practice improvement Incorporate formative evaluation feedback into daily practice Locate, appraise, and assimilate evidence from scientific studies related to their patients’ health problems Use information technology to optimize learning Participate in the education of patients, families, students, residents and other health professionals. Evaluation Tools: 360 degree evaluations, continuity clinic Process Improvement (PI) projects, practice based learning and improvement initiatives, Resident Peer Review Conference (RPRC) attendance, direct observation and use of EMR, reflective exercises 4. Interpersonal and Communication Skills Residents must demonstrate interpersonal and communication skills that result in the effective exchange of information and collaboration with patients, their families, and health professionals. Residents are expected to: 6 1. Communicate effectively with patients, families, and the public, as appropriate, across a broad range of socioeconomic and cultural backgrounds 2. Communicate effectively with physicians, other health professionals, and health related agencies 3. Work effectively as a member or leader of a health care team or other professional group 4. Act in a consultative role to other physicians and health professionals 5. Maintain comprehensive, timely, and legible medical records, if applicable Evaluation Tools: 360 degree evaluations, standardized patient encounter/SIM center scenarios with faculty feedback, mini-CEX, mentored self reflection during semi-annual evaluation, chart review 5. Professionalism Residents must demonstrate a commitment to carrying out professional responsibilities and an adherence to ethical principles. Residents are expected to demonstrate: 1. 2. 3. 4. 5. Compassion, integrity, and respect for others Responsiveness to patient needs that supersedes self-interest Respect for patient privacy and autonomy Accountability to patients, society and the profession Sensitivity and responsiveness to a diverse patient population, including but not limited to diversity in gender, age, culture, race, religion, disabilities, and sexual orientation. Evaluation Tools: 360 degree evaluations, standardized patient encounters/SIM center encounters with faculty feedback, presentation skills evaluation and feedback, mentored self reflection (reflective exercises), conference attendance tracking (noon report, Friday morning report and core curriculum conference), medical record compliance (AHLTA notes on time, telephone consults completed on time, monitoring for scheduling conflicts in advance) 6. Systems-based Practice Residents must demonstrate an awareness of and responsiveness to the larger context and system of health care, as well as the ability to call effectively on other resources in the system to provide optimal health care. Residents are expected: 1. Work effectively in various health care delivery settings and systems relevant to their clinical specialty 2. Coordinate patient care within the health care system relevant to their clinical specialty 3. Incorporate considerations of cost awareness and risk-benefit analysis in patient and/or population-based care as appropriate 4. Advocate for quality patient care and optimal patient care systems 7 5. Work in interprofessional teams to enhance patient safety and improve patient care quality 6. Participate in identifying system errors and implementing potential systems solutions 7. Work in teams and effectively transmit necessary clinical information to ensure safe and proper care of patients including the transition of care between settings 8. Recognize and function effectively in high-quality care systems Evaluation Tools: 360 degree evaluations, individual and squad PI projects, chart review The NMCP Internal Medicine Program also evaluates residents’ competency to supervise others, to practice with limited autonomy, and to pass the Internal Medicine Board examinations. To assess the development of residents’ knowledge base as they progress through training, a yearly in-service examination is given not only to simulate the ABIM exam, but also to assist in early identification of areas requiring additional attention. The in-service exam can provide residents with early insight into strengths and weaknesses. In order to graduate, residents must have achieved the competencies, demonstrated the ability to act independently as an internist, and interact with other members of the health care team. At the successful completion of training, residents will be strong leaders, skillful patient care managers, courteous professionals, and proud members of the community in which Naval physicians practice medicine. The American Board of Internal Medicine has developmental milestones for Internal Medicine Residency Training (Appendix A) and this provides a basis for our educational plan and curriculum. Importantly, it distinguishes between basic and advanced levels of performance for both ward, clinic, and subspecialty rotations and emphasizes growth and development of the Internal Medicine resident through all levels of training. * B. Educational Plan A written curriculum (rotational goals and objectives) for all aspects of education and training is distributed electronically to residents and faculty on a monthly basis via New Innovations. These same goals and objectives are available to the residents and faculty for review on the Internal Medicine drive (dffm54), and is anticipated to transition to SharePoint. Additionally, the curriculum contains objectives for each level of training (the minimum achieved while on each service) as well as teaching methods, educational materials, procedures, and conferences specific to the subspecialty division. All residents are expected to be familiar with the American Board of Internal Medicine (ABIM) requirements for subspecialties in Internal Medicine, as well as areas required by the Residency Review Committee (RRC). Per Internal Medicine RRC guidelines, our education venues and strategies include (ref: ACGME Program Requirements for Graduate Medical Education in Internal Medicine, IV.A.2.c) (http://www.acgme.org/acWebsite/downloads/RRC_progReq/140_internal_medicine_07 012009.pdf for detailed program requirements): 8 1. Required critical care rotations (e.g., medical or respiratory intensive care units, cardiac care units) which cannot be fewer than three months and more than six months over the 36 months of training 2. Exposure to each of the internal medicine subspecialties and neurology 3. An assignment in geriatric medicine 4. Opportunities for experience in psychiatry, allergy/immunology, dermatology, medical ophthalmology, office gynecology, otorhinolaryngology, non-operative orthopedics, palliative medicine, sleep medicine, and rehabilitation medicine 5. Opportunities to demonstrate competence in the performance of procedures listed by the ABIM as requiring only knowledge and interpretation 6. A clinical experience in outpatient chronic disease management, preventive health, patient counseling, and common acute ambulatory problems. 7. A longitudinal continuity experience in which residents develop a continuous, long-term therapeutic relationship with a panel of general internal medicine patients 8. An emergency medicine assignment for at least four weeks of direct experience in blocks of not less than two weeks. Total required emergency medicine experience must not exceed two months in three years of training The curriculum composition (percentage and emphasis determined by ABIM and RRC requirements and recommendations) is balanced between inpatient and outpatient requirements, acute and chronic care, problems of the young adult, middle-age, and elderly (geriatrics). At least one-third of residents’ time is spent in the ambulatory setting (Internal Medicine clinic, specialty/elective, neurology, and ER rotations) and at least one-third in the inpatient setting. Continuity clinic consists of 130 clinic sessions (halfdays). All rotations include an academic and teaching rounds component. Core academic conferences occur Monday through Wednesday after Noon Report. Friday Morning Report consists of a mix of Night Medicine case presentations, Resident Lectures, Resident Grand Rounds and chart review. These conferences prepare residents for certification examinations and meet the Residency Review Committee in Internal Medicine requirements for education in both Internal Medicine and non-Internal Medicine specialties. Augmenting daily conferences are monthly Resident Lectures, Resident Grand Rounds, Resident Peer Review Conferences, and Journal Clubs. Attendance is required at >60% of these mandatory Internal Medicine conferences and 10 journal clubs per year. There is a board review series designed for residents in their final stages of training occurring throughout second and third year during/following Noon Report. Typically, most subspecialties will have scheduled conferences and are to be attended by the resident(s) rotating on that service provided they do not conflict with the aforementioned required educational experiences. Each Internal Medicine subspecialty is responsible for orienting and training residents rotating in their division in interpretive skills and procedures unique to their service (please see ABIM section below for procedure documentation processes). C. ABIM Requirements NMCP Internal Medicine must focus academic activities on assuring residents are eligible to sit for the certifying examination of the American Board of Internal Medicine. Please reference the ABIM website for the specific and general terms of this. (ref: 9 http://www.abim.org/certification/policies/imss/im.aspx#eligibility, click link to PDF document of Policies and Procedures for Certification, Jan 2013; pp 2-6. Document is also available on dffm54). PROCEDURAL REQUIREMENTS FOR GRADUATION FROM THE INTERNAL MEDICINE RESIDENCY PROGRAM* Procedure BLS ACLS ATLS Venous Blood Sampling Papanicolau smear Arterial Blood Gas Arterial Line Placement1 Lumbar Puncture Paracentesis Arthrocentesis Thoracentesis Central Line Placement Treadmill exercise testing2 CXR interpretation3 ECG interpretation3 Urinalysis interpretation3 Peripheral smear interpretation3 Gram stain interpretation3 PFTs/Spirometry Interpretation3 CEX/GTA Requirement Maintain certification Maintain Certification Completion During R1 (need 5) During R1 (need 3) 5 5 5 5 5 5 5 20 NA NA NA NA NA NA R2 R3 *Requirements per ACGME and ABIM for credentialing and privileging. Some program specific requirements go beyond those of ACGME and ABIM due to the high demands placed on Internist in Navy Medicine (e.g., operational medicine and practicing in an austere environment). These numbers represent the minimum number of procedures in which the resident actively participates and is directly observed by senior resident or staff who is certified or credentialed in a particular procedure. 1 5 arterial line placements can substitute for and be counted toward 5 arterial blood sampling. 2 5 directly supervised, 15 indirectly supervised 3 Competency established by successful completion of clinical skills evaluation. 10 OPTIONAL PROCEDURES FOR CERTIFICATION FOR INTERNAL MEDICINE RESIDENTS Procedure Administration of local anesthesia for wound infiltration and suturing of minor laceration not involving nerves, tendons, vessels Method of Certification 5 5 Cardioversion; elective 20 Holter monitoring Incision and drainage of thrombosed hemorrhoids, cysts and minor abscesses 5 5 Intestinal intubation Temporary pacemaker insertion conscious 5 Swan-Ganz catheter placement 5 5 Tensilon test 5 Tzanck smear 3 Skin biopsy 3 Punch biopsy 3 Shave biopsy and excision 5 Moderate sedation 11 Residents are required to document the type and number of each procedure that has been accomplished in New Innovations. Each resident’s training file contains an updated list of these procedures and, as required by ABIM, serves as verification of competence in procedural medicine. As Navy doctors, we are often in austere environments that will require us to be the expert in completion of procedures; as the minimum standard of quality accepted by the ABIM is reflected in the Policy and Procedures document, NMCP Internal Medicine must exceed these requirements in order to properly prepare our internists for practice in Navy Medicine. The written examination is an essential portion of attaining board certification, however, it also requires ongoing evaluation of the resident’s performance by an accredited residency program. Requirements outlined by the ABIM for the 36 month period of full-time internal medicine residency education must include: thirty months of rotations in general internal medicine, subspecialty internal medicine, critical care medicine, geriatric medicine, and emergency medicine which may include a maximum of four months of non-internal medicine primary skill areas (e.g. neurology, dermatology, office gynecology, or pediatrics); up to three months of other electives approved by the Internal Medicine Program Director. From ref: ABIM Policies and Procedures for Certification: “Up to one month per academic year is permitted for time away from training, which includes vacation, illness, parental or family leave, or pregnancy-related disabilities. Training must be extended to make up any absences exceeding one month per year of training. Vacation leave is essential and should not be forfeited or postponed in any year of training and cannot be used to reduce the total required training period. - ABIM recognizes that leave policies vary from institution to institution and expects the program director to apply his/her local requirements within these guidelines to ensure trainees have completed the requisite period of training.” ABIM gives each institution’s program director license to apply these guidelines within the context of institution specific requirements. ABIM requires that the residency must contain twenty-four months of direct patient responsibility, occurring in either inpatient or ambulatory settings. A minimum of six months of this direct patient responsibility on internal medicine rotations must occur during the R-1 year. The ABIM encourages documentation of direct observation of residents by faculty, chief residents, or supervising residents in the provision of patient care. Our program requires each resident to have a faculty member complete 12 mini-CEXs (Clinical Evaluation Exercises) per year, six involving a component of the physical examination and six involving a component of history taking or patient counseling. Completion of this requirement will be documented on each resident’s ABIM tracking form, submitted annually by the program. As aforementioned, the ABIM in-service examination is required to be taken by all residents each year and results are confidentially shared with the Program Director and the Internal Medicine Education Committee. At the semi-annual meeting with the Program Director, a computer print-out is given to the resident and performance is detailed and reviewed at that time. 12 D. Policy on ACGME Guidelines: ambulatory assignments and patient loads We require all trainees to follow the ACGME program requirements for residency education. The following is taken directly from the ACGME guidelines. Please go to the following link for additional details: http://www.acgme.org/acWebsite/downloads/RRC_progReq/140_internal_medicine_070 12009.pdf 1. Ambulatory Medicine: At least 1/3 of the residency training is in an ambulatory care setting [IV.A.1.c)]. a. Longitudinal Continuity Experience [ref: IV.A.2.c).(1).(g).(ii)] i. Must include the resident serving as the primary physician for a panel of patients, with responsibility for chronic disease management, management of acute health problems, and preventive health care for their patients. ii. Should not be interrupted by more than a month, not inclusive of vacation. iii. Must include a minimum of 130 distinct half-day outpatient sessions, extending at least over a 30-month period, devoted to longitudinal care of the residents’ panel of patients. iv. Must include evaluation of performance data for each resident’s continuity panel of patients relating to both chronic disease management and preventive health care. Residents must receive faculty guidance for developing a data-based action plan and evaluate this plan at least twice a year. v. Must include resident participation in coordination of care across health care settings. Residents should be accessible to participate in the management of their continuity panel of patients between outpatient visits. There must be systems of care to provide coverage of urgent problems when a resident is not readily available. vi. Must include supervision by faculty who develop a longitudinal relationship with residents throughout the duration of their continuity experience. vii. Must maintain a ratio of residents or other learners to faculty preceptors not to exceed 4:1. viii. Must have sufficient supervision and teaching: 1. Faculty must not have other patient care duties while supervising more than two residents or other learners 2. Other faculty responsibilities must not detract from the supervision and teaching of residents. ix. During the continuity experience, arrangements are made to minimize interruptions of the experience by residents' duties on inpatient and consultation services. b. Emergency Medicine [ref: IV.A.2.c).(1).(h)] i. Internal medicine residents must be assigned to emergency medicine for at least four weeks of direct experience in blocks 13 of not less than two weeks. ii. Internal medicine residents assigned to emergency medicine must have first-contact responsibility for a sufficient number of unselected patients to meet the educational needs of internal medicine residents. Triage by other physicians prior to this contact is unacceptable. iii. Total required emergency medicine experience must not exceed two months in three years of training. 2. Inpatient Medicine a. On Inpatient Rotations [ref: I.A.2.m).(7), I.A.2.m).(8)] i. A first-year resident is not assigned more than five new patients per admitting day; an additional 2 patients may be assigned if they are in-house transfers from the medical services. ii. A first-year resident is not assigned more than eight new patients in a 48-hour period. iii. A first-year resident is not responsible for the ongoing care of more than 10 patients. iv. When supervising more than one first-year resident, the supervising resident is not responsible for the supervision or admission of more than 10 new patients and 4 transfer patients per admitting day or more than 16 new patients in a 48-hour period. v. When supervising one first-year resident, the supervising resident is not responsible for the ongoing care of more than 14 patients. vi. When supervising more than one first-year resident, the supervising resident is not responsible for the ongoing care of more than 20 patients. vii. Residents must write all orders for patients under their care, with appropriate supervision by the attending physician. In those unusual circumstances when an attending physician or subspecialty resident writes an order on a resident’s patient, the attending or subspecialty resident must communicate his or her action to the resident in a timely manner. viii. Second- or third-year internal medicine residents or other appropriate supervisory physicians (e.g., subspecialty residents or attendings) with documented experience appropriate to the acuity, complexity, and severity of patient illness are available at all times on-site to supervise first-year residents. ix. Residents from other specialties do not supervise internal medicine residents on any internal medicine inpatient rotation. x. There is a minimum of 6 months of inpatient internal medicine teaching service assignments in the first year [ref: ABIM Requirements for Certification in Internal Medicine] xi. Residents are not assigned more than two months of night float during any year of training, or more than four months of night float over three years of residency. 14 b. Critical Care [ref: IV.A.2.c).(1).(a)] i. Required critical care rotations (e.g., medical or respiratory intensive care units, cardiac care units) cannot be fewer than three months and more than six months over the 36 months of training ii. Consultations from other clinical services must be available in a timely manner in all care settings where the residents work. All consultations should be performed by or under the supervision of a qualified specialist. [ref: II.D.8] 3. Subspecialty Experience [ref: IV.A.2.b)] a. The curriculum must ensure that each resident has sufficient clinical exposure to the diagnostic and therapeutic methods of each of the recognized internal medicine subspecialties and neurology. Each resident through the curriculum design has sufficient clinical exposure of each of the recognized internal medicine subspecialties as a dedicated rotation in each is not required. b. An assignment to geriatric medicine, as directed by ABIM, is incorporated into the curriculum during PGY3 year with the EVMS Glennan Center for Geriatrics primarily at Beth Sholom Village and Kempsville Health and Rehab Center under the direction of board certified geriatricians. E. Policy on ACGME Guidelines – Duty Hours This information is taken directly from the ACGME website, Common Program Requirements. For additional information, please reference: http://www.acgme.org/acWebsite/dutyHours/dh_index.asp 1. Maximum Hours of Work per Week [Ref: VI.G.1.] a. Duty Hours must be limited to 80 hours per week, averaged over a fourweek period, inclusive of all in-house call activities. 2. Mandatory Time Free of Duty [Ref: VI.G.3.] a. Residents must be scheduled for a minimum of one day free of duty every week (when averaged over four weeks). At-home call cannot be assigned on these free days. 3. Maximum Duty Period Length [Ref: VI.G.4.] a. Duty periods of PGY1 residents must not exceed 16 hours in duration. b. Duty periods of PGY2 residents and above may be scheduled to a maximum of 24 hours of continuous duty in the hospital. Programs must encourage residents to use alertness management strategies in the context of patient care responsibilities. Strategic napping, especially after 16 hours of continuous duty and between the hours of 10:00 pm and 8:00 am, is strongly suggested. i. It is essential for patient safety and resident education that effective transitions in care occur. Residents may be allowed to remain on-site in order to accomplish these tasks; however, this period of time must be no longer than an additional four hours. ii. Residents must not be assigned additional clinical responsibilities 15 after 24 hours of continuous in-house duty. iii. In unusual circumstances, residents, on their own initiative, may remain beyond their scheduled period of duty to continue to provide care to a single patient. Justifications for such extensions of duty are limited to reasons of required continuity for a severely ill or unstable patient, academic importance of the events transpiring, or humanistic attention to the needs of a patient or family. iv. Under those circumstances, the resident must: appropriately hand over the care of all other patients to the team responsible for their continuing care; document the reasons for remaining to care for the patient in question and submit that documentation in every circumstance to the program director. The program director must review each submission of additional service, and track both individual resident and program-wide episodes of additional duty. 4. Minimum Time Off between Scheduled Duty Periods [Ref: VI.G.5.] a. PGY-1 residents should have 10 hours, and must have eight hours, free of duty between scheduled duty periods. b. Intermediate-level residents [as defined by the Review Committee] should have 10 hours free of duty, and must have eight hours between scheduled duty periods. They must have at least 14 hours free of duty after 24 hours of in-house duty. c. Residents in the final years of education [as defined by the Review Committee] must be prepared to enter the unsupervised practice of medicine and care for patients over irregular or extended periods. 5. Maximum Frequency of In-House Night Float [Ref: VI.G.6.] a. Residents must not be scheduled for more than six consecutive nights of night float. [The maximum number of consecutive weeks of night float, and maximum number of months of night float per year may be further specified by the Review Committee.] 6. Maximum In-House On-Call Frequency [Ref: VI.G.7.] a. PGY-2 residents and above must be scheduled for in-house call no more frequently than every-third-night (when averaged over a four-week period). F. Evaluation 1. Monthly Rotation Evaluations Residents are evaluated in many ways and usually are most familiar with the verbal feedback and electronic evaluations submitted by attending physicians through New Innovations at the end of a rotation. This year marks the transition to the ACGME Next Accreditation System which transitions to a milestone based evaluation of competency. In support of this change, our evaluation system will be evolving to incorporate milestones specific for each rotation and each level of training requiring changes to the traditional New Innovations format. As this system is implemented nationwide, the evaluation system may require modification. At the time of publication of this residency manual, the evaluations have not been finalized, but will continue to reflect the six ACGME core competencies further broken into sub-competencies which are evaluated 16 by achievement of milestones. At the conclusion of milestone evaluation in New Innovations, a section will remain for comments which are encouraged and welcomed. These evaluations are based on individual faculty’s personal and professional experience in academic medicine. Monthly evaluations should be discussed promptly, and the resident should seek out this meeting with the attending to ensure it occurs. Satisfactory performance or “pass” is required in each of these areas. Failure is not the only cause for concern in evaluations; a low satisfactory or “marginal pass” is also alarming and will result in resident counseling and close monitoring by the Program Director, Associate Program Director, and Internal Medicine Education Committee (IMEC). The resident will be subject to probationary status if there is a documented unsatisfactory or “failure,” particularly if evaluations have consistently reflected marginal pass or pass; this is decided by the IMEC and recommended to the Program Director (see Deficiency and Remediation section). 2. ABIM Mini-CEX Residents will also be evaluated using the Mini-Clinical Evaluation Exercise (Mini-CEX). Taken directly from the ABIM website (ref: http://www.abim.org/program-directors-administrators/assessment-tools/minicex.aspx) “The ABIM Mini-Clinical Evaluation Exercise (Mini-CEX) is intended to facilitate formative assessment of core clinical skills. It can be used by faculty as a routine, seamless evaluation of trainees in any setting. The Mini-CEX is a 10-20 minute direct observation assessment or “snapshot” of a trainee-patient interaction. Faculty are encouraged to perform at least one per clinical rotation. To be most useful, faculty should provide timely and specific feedback to the trainee after each assessment of a trainee-patient encounter.” There are twelve required each academic year, six focusing on an aspect of history gathering, or patient counseling, and six focusing on an aspect of the physical exam. Completion of the twelve Mini-CEX each post-graduate year by a faculty member is required for promotion to the next level of residency training. Please refer to the dffm54 or the ABIM website for a PDF of the Mini-CEX. 3. Academic Presentations (Grand Rounds, Resident Lecture, Journal Club) Residents will receive faculty evaluations from their presentations during Grand Rounds, Resident Lectures, Journal Club, and Clinical Pathology Conference. The evaluation forms are available on-line and in the appendices of this manual. 4. Program Director Meetings Semi-annually, second and third year residents meet individually with the Program Director (first year residents meet with the Intern Advisor). These meetings are designed not only to review residents’ training files (progression toward promotion to the next level of training and graduation), but also to provide general feedback, counseling, and assistance. Residents who have shown cause for concern (i.e. marginal passes or failures on evaluations) can expect to discuss these items and plans toward improvement. 17 In general, all residents have complete access to the contents of their training file, which is kept in the Program Administrator’s spaces. Evaluations should be specific and focus on constructive feedback in specific areas for improvement. If residents do not agree with the contents of an evaluation, then they always have a right to refute the legitimacy of an evaluation through a written response, which becomes a permanent part of a training record. The Program Director reviews these responses and takes action as necessary for clarification of any differences in opinion. 5. Internal Medicine Education Committee (IMEC) The Internal Medicine Education Committee (IMEC) regularly meets to review residents’ performance and progression through training and expectations for promotion or graduation, and if not, appropriate remediation is implemented (see section on Deficiency and Remediation). The IMEC annually reviews each resident’s personal file of rotation evaluations, ITE scores, required procedure completion progress, and other performance documentation for the year. A composite evaluation is developed and transferred onto the required forms for the American Board of Internal Medicine. G. Conferences/Curriculum 1. Noon Report Noon Report (NR) is Monday through Thursday at noon in the Internal Medicine Conference Room, Building 2, 2nd floor. NR is facilitated by the Chief of Residents (COR) with strong faculty involvement. The format is typically case presentations from inpatient ward teams, the Cardiology service, or outpatient clinics. The presentations begin with a brief case description, but the emphasis is on clinical reasoning and decision-making: developing a problem list and differential diagnosis followed by appropriate tests and studies, concluding with management and a brief overview of the disorder. The goal is to emphasize evidence-based learning around interesting case presentations, while covering the material that will be presented and tested on the ABIM examination. Thursday NR is reserved for board review in the Internal Medicine conference room, with occasional dedicated Intern Noon Report held separately. Friday mornings deviate from the typical NR with two Fridays of the block led by the Night Medicine Team with overnight clinical questions and case discussions from the week (held in the Internal Medicine Conference Room), and the remainder of the mornings will consist of required Resident Lectures, Grand Rounds (Grand Rounds will be held in the main auditorium in Building 3, 2nd floor), and chart review from the inpatient services. The Friday morning schedule will be determined by the COR and the Program Director. Friday mornings start at 0730. Noon Report (NR) is perhaps the most important teaching activity and attendance is mandatory. Due to the importance of attendance, repeated failure to be present may result in a letter in the resident’s training file/warning status at the discretion of the program director. Faculty members are well-represented and invaluable to the NR educational atmosphere. The environment is educational and non-confrontational. This is the resident’s opportunity to showcase clinical reasoning and decision-making openly as well as a chance for the faculty to challenge the resident in these areas and analyze 18 abilities to synthesize clinical data appropriately. 2. Core Curriculum Conference Core Curriculum Conference is held from 1245 - 1330 on Monday, Tuesday, and Wednesday in the Internal Medicine Conference Room, Building 2, 2nd floor. Each Internal Medicine division will present essential topics developed by the Curriculum Committee encompassing all required subject matter areas for an accredited internal medicine residency program. Ideally, presenters will present at the resident level and facilitate active discussion by providing interactive, cutting edge lectures. 3. Grand Rounds Grand Rounds is held twice a month on Wednesday or Friday mornings at 0730 in the Main Auditorium at Naval Medical Center Portsmouth, Building 3, 2nd floor. Grand Rounds is an important presentation for third year residents preparing to graduate, and the schedule is determined in July by the COR. Grand Rounds will be a command-wide event and cases must be chosen and prepared far in advance and developed with staff input. Required uniform for Grand Rounds is Summer Whites or Service Dress Blues. The content of Grand Rounds should answer a focused clinical question using pertinent current literature. For additional details and a complete description of specific requirements for Grand Rounds, please refer to dffm54. Attendance by Internal Medicine residents in all levels of training is mandatory to Grand Rounds. Evaluations are completed by the faculty in attendance. A copy of this evaluation is included in the appendices of this manual. 4. Resident Lectures Resident Lectures are held once a month on a Friday morning at 0730 in the Internal Medicine Conference Room, Building 2, 2nd floor. Resident Lectures are an important presentation for second year residents preparing for promotion, and the schedule is determined in July by the COR. The required uniform for Resident Lectures is khakis or the Navy Working Uniform. Residents are expected to choose a case well in advance and be prepared to meet with the COR and the supervising staff 4-6 weeks prior to the presentation date to review presentation content. For additional details and a complete description of specific requirements for Grand Rounds, please refer to dffm54. Attendance by Internal Medicine residents in all levels of training is mandatory to Resident Lectures. Evaluations are completed by the faculty in attendance. A copy of this evaluation is included in the appendices of this manual. 5. Resident Peer Review Conference In accordance with hospital and ACGME regulations, monthly Resident Peer Review Conferences (RPRC) will be held. The schedule will be determined by the COR in July. Each resident is required to present at least one RPRC in either the second or third year of training. Some will be called upon to present more than once. RPRC cases are selected by the COR. For additional details and a complete description of specific requirements for RPRC, please refer to dffm54. 19 Attendance by Internal Medicine residents in all levels of training is mandatory to Resident Lectures. The presenting resident is required to complete a summary of the RPRC he/she investigated. This summary is routed to the Executive Committee of Medical Staff (ECoMS) for review and may even lead to hospital-wide policy change. A copy is also kept in the resident’s training file to document completion. 6. Clinical Pathology/Autopsy Conference In accordance with RRC and ACGME requirements, one CPC is required during PGY2 or PGY3 year. This is an important exercise in order to review the gross pathology or histology of patients who were given a specific tissue diagnosis or who died while on service. For additional details and a complete description of specific requirements for CPC, please refer to dffm54. 7. House Staff Meetings The COR and Program Director will arrange a House Staff meeting once a month. The schedule will be determined by the COR in July. The COR will prepare the agenda and the Program Director will be present to discuss items or answer questions. This is an open forum in which residents can express any concerns they have about the residency environment and suggest ways to improve it. 8. Journal Club Journal Club is held once a month at the Squad level (please see appendices for information regarding Squad organization). The journal article is selected at least two weeks in advance by the resident presenter, and the Squad Mentor (faculty member) and Squad Leader (R3) must approve it. The resident presenter will then utilize a method of critical appraisal in order to analyze the article and concisely present the material. The squad mentor will provide formal evaluation of the residents’ critical analysis of the literature. 9. Division Conferences Resident attendance is expected at division conferences while rotating on a particular subspecialty with priority given to Noon Report, Core Curriculum Conferences and other previously scheduled conferences. 10. Joint Conferences On occasion, the Internal Medicine Department will conduct a joint conference with another department, traditionally this has been with Emergency Medicine, but other departments should not be excluded. These conferences are usually scheduled one month in advance and when an interesting case or educational patient outcome arises. Residents will be asked to volunteer to participate as presenters in these conferences. 11. Attendance Attendance to the above mentioned academic and departmental endeavors is mandatory. ACGME requires residents have an average attendance of >60%. The 20 professional expectation is that residents will willingly take part in these educational opportunities. Attendance is taken in the form of a sign-in sheet at every conference to ensure that minimum attendance requirements are met. Attendance percentages will be reported to residents to allow time for improvement prior to initiating corrective measures. 12. Johns Hopkins Modules Academic year 2012-2013 marked the introduction of the Johns Hopkins Medicine Internet Learning Center Ambulatory Care Curriculum, to be further referred to as the Johns Hopkins Modules. These modules are designed to supplement the Core Curriculum Conferences and be completed independently by residents. There are currently 48 modules available, one of which will be assigned for each academic block. Additionally a preoperative evaluation module must be completed during the consult block. Residents are by no means limited to one module per block and are encouraged to complete them at their own pace. The Johns Hopkins Modules may be accessed at http://www.hopkinsilc.org/main.php 13. Directed Reading Academic year 2012-2013 also debuted the directed reading program. The purpose of this program is to facilitate further preparation for the ABIM boards based on the results of the annual In-service Training Exam (ITE). After receiving the results of the ITE, missed objectives will be loaded into directed reading program thus providing a customized program for each resident. Each resident is paired with a staff mentor to whom the resident will submit a brief explanation of the training objective. The mentor will reply further clarifying the objective or giving an example. This is meant to be a collaborative and interactive method of learning. It is mandatory for those ranking below the 50th percentile for their year group, and is highly encouraged for all others. It may be accessed at http://nmc.directedreading.org/login. H. Scholarly Activity Two scholarly activities must be conducted during residency and more are strongly encouraged. Traditionally, residents complete this ACGME requirement [ref: IV.B.2] by submitting a case or research for poster or oral presentation to the annual American College of Physicians (ACP) Navy Chapter meeting usually held in the fall of each year in San Diego, Bethesda/Washington, D.C., or Portsmouth. Due to current increased requirements and scrutiny on travel and conference attendance, this year’s ACP will likely be a collaborative teleconference, however plans are being finalized to include the academic research competition. Other highly encouraged and acceptable scholarly activities include peer-reviewed publications, poster presentations, or other similar activity approved by a Program Director. Routinely required resident presentations and conferences (e.g., lectures, journal club, and end-of-rotation presentation) do not qualify as one of the two needed scholarly activities. Participation in scholarly activity during internship remains highly encouraged, however work completed during internship will not count towards satisfying the requirement for residency. I. Electives Most residents choose Internal Medicine subspecialties as the bulk of their electives; 21 however, the Internal Medicine Program supports and encourages residents to engage in research projects during their training or explore electives outside of the traditional residency program. 1. Research Residents may use elective months during their training to conduct research, provided the following criteria are met: 1.) deemed in good standing by the Program Director 2.) identifies a research mentor who will work closely with the resident and Program Director 3.) submits a formal research plan for approval by a Program Director at least three months prior to the resident’s scheduled research month. Again, all efforts will be made to accommodate the resident’s request to incorporate research into his/her training program. Please see Major Jessie Glasser, the research coordinator for the Program, for more information. 2. Outside Internal Medicine Electives Elective rotation time is built into residents’ schedules. This program has not traditionally had residents rotate in electives outside the Internal Medicine Department, but this opportunity will be made available if the interested resident submits a plan for approval several months in advance. There are requirements that must be met in order to start or continue the elective; failure to meet the requirements will result in rotation reassignment. These requirements are in development this year, so please discuss with the PD, APD and COR if you are interested in pursuing an elective outside Internal Medicine. The purpose of an elective rotation is to give residents time in an area of interest to meet individual goals. Clearly outlined goals must be met at the completion of the rotation. Another possibility within the residency program is for residents to take electives outside of NMCP in the operational community. The program will support and provide information regarding these opportunities as they arise. Residents choosing to participate in these unique missions are asked to share their experiences with their peers upon their return in the form of a modified core curriculum presentation. J. Procedures Taken directly from the ABIM Policies & Procedures for Certification “Safety is the highest priority when performing any procedure on a patient. ABIM recognizes that there is variability in the types and numbers of procedures performed by internists in practice. Internists who perform any procedure must obtain the appropriate training to safely and competently perform that procedure. It is also expected that the internist be thoroughly evaluated and credentialed as competent in performing a procedure before he or she can perform it unsupervised. For certification in internal medicine, ABIM has identified a limited set of procedures in which it expects all candidates to be competent with regard to their knowledge and understanding. This includes: (1) demonstration of competence in medical knowledge relevant to procedures through their ability to explain indications, contraindications, patient preparation methods, sterile techniques, pain management, proper techniques for handling specimens and fluids obtained, and test results; (2) ability to recognize and manage complications; and (3) ability to clearly explain to a patient all facets of the procedure 22 necessary to obtain informed consent. For a subset of procedures, ABIM requires all candidates to demonstrate competence and safe performance by means of evaluations performed during residency training.” Specific requirements are listed on pages 8 & 9 of this manual. This year there will be a simulation portion of the curriculum designed to augment the bedside teaching of procedures currently relied upon for the majority of teaching. K. Grievance Procedure Matters that are interpreted as not in compliance with the policies and procedures of the Resident Agreement are considered grievances. Documentation of the matter is dependent on the primary grievance. Grievances regarding evaluations should be noted in the comments box in the New Innovations online evaluation. These comments will be linked to the evaluation and reviewed when the evaluation is reviewed. The aggrieved should report matters relating to other aspects of the Program as a memorandum to the Head, Internal Medicine Education Committee (IMEC) and briefly describe the grievance (evaluation or other). This memorandum will be discussed at the next IMEC meeting. In general, it is encouraged that the resident discusses the matter first with the attending or the Chief of Residents, or, if this is not deemed appropriate by the resident or the issue is not adequately resolved, then discuss with the Associate Program Director or Program Director. A mutually agreeable solution is usually reached at this point. If the resident is not satisfied with the result after Program Director level discussion, then a written grievance may be submitted to the Office of Graduate Medical Education [https://intranet.mar.med.navy.mil/GME/traineesspeak.asp] per NAVMEDCEN 5420.2F (found on the intranet). This is also the instruction to reference for the procedure if appealing failed rotation, probation, or other disciplinary action. These are often reviewed at the Graduate Medical Education Committee meeting that occurs monthly. Three-Year Overview Curriculum Internal Medicine Residency Program Naval Medical Center Portsmouth Adapted from the ABIM Developmental Milestones Post Graduate Years 1-3 PGY1 – standard text PGY2 – standard and italicized text PGY3 – standard, italicized and bold italicized text Patient Care 1. History and Data Gathering a. Acquire accurate and relevant history from the patient in an efficiently customized, prioritized, and hypothesis driven fashion 23 b. Seek and obtain appropriate, verified, and prioritized data from secondary sources (e.g. family, records, pharmacy) c. Obtain relevant historical subtleties that inform and prioritize both differential diagnoses and diagnostic plans, including sensitive, complicated, and detailed information that may not often be volunteered by the patient d. Role model gathering subtle and reliable information from the patient for junior members of the healthcare team 2. Performing a Physical Examination a. Perform an accurate physical examination that is appropriately targeted to the patient's complaints and medical conditions. Identify pertinent abnormalities using common maneuvers b. Accurately track important changes in the physical examination over time in the outpatient and inpatient settings c. Demonstrate and teach how to elicit important physical findings for junior members of the healthcare team d. Routinely identify subtle or unusual physical findings that may influence clinical decision-making, using advanced maneuvers where applicable 3. Clinical Reasoning a. Synthesize all available data, including interview, physical examination, and preliminary laboratory data, to define each patient’s central clinical problem b. Develop prioritized differential diagnoses, evidence-based diagnostic and therapeutic plan for common inpatient and ambulatory conditions c. Modify differential diagnosis and care plan based upon clinical course and data as appropriate d. Recognize disease presentations that deviate from common patterns and that require complex decision-making 4. Invasive Procedures a. Appropriately perform invasive procedures and provide post-procedure management for common procedures 5. Diagnostic Tests a. Make appropriate clinical decisions based upon the results of common diagnostic testing, including but not limited to routine blood chemistries, hematologic studies, coagulation tests, arterial blood gases, ECG, chest radiographs, pulmonary function tests, urinalysis and other body fluids b. Make appropriate clinical decision based upon the results of more advanced diagnostic tests 6. Patient Management a. Recognize situations with a need for urgent or emergent medical care including life threatening conditions b. Recognize when to seek additional guidance c. Provide appropriate preventive care and teach patient regarding self-care d. With supervision, manage patients with common clinical disorders seen in the practice of inpatient and ambulatory general internal medicine e. With minimal supervision, manage patients with common and complex clinical disorders seen in the practice of inpatient and ambulatory general internal medicine f. Initiate management and stabilize patients with emergent medical conditions g. Manage patients with conditions that require intensive care h. Independently manage patients with a broad spectrum of clinical disorders seen in the practice of general internal medicine i. Manage complex or rare medical conditions j. Customize care in the context of the patient’s preferences and overall health 7. Consultative Care a. Provide specific, responsive consultation to other services 24 b. Provide internal medicine consultation for patients with more complex clinical problems requiring detailed risk assessment Medical Knowledge 1. Core Content Knowledge a. Understand the relevant pathophysiology and basic science for common medical conditions b. Demonstrate sufficient knowledge to diagnose and treat common conditions that require hospitalization c. Demonstrate sufficient knowledge to evaluate common ambulatory conditions d. Demonstrate sufficient knowledge to diagnose and treat undifferentiated and emergent conditions e. Demonstrate sufficient knowledge to provide preventive care f. Demonstrate sufficient knowledge to identify and treat medical conditions that require intensive care g. Demonstrate sufficient knowledge to evaluate complex or rare medical conditions and multiple coexistent conditions h. Understand the relevant pathophysiology and basic science for uncommon or complex medical conditions i. Demonstrate sufficient knowledge of socio-behavioral sciences including but not limited to health care economics, medical ethics, and medical education 2. Diagnostic Tests a. Understand indications for and basic interpretation of common diagnostic testing, including but not limited to routine blood chemistries, hematologic studies, coagulation tests, arterial blood gases, ECG, chest radiographs, pulmonary function tests, urinalysis and other body fluids b. Understand indications for and has basic skills in interpreting more advanced diagnostic tests c. Understand prior probability and test performance characteristics Practice Based Learning and Improvement 1. Improve the Quality of Care for a Panel of Patients a. Appreciate the responsibility to assess and improve care collectively for a panel of patients b. Perform or review audit of a panel of patients using standardized, disease specific, and evidence-based criteria c. Reflect on audit compared with local or national benchmarks and explore possible explanations for deficiencies, including doctor-related, system-related, and patient related factors d. Identify areas in resident’s own practice and local system that can be changed to improve e. Engage in quality improvement intervention 2. Ask Answerable Questions for Emerging Information Needs a. Identify learning needs (clinical questions) as they emerge in patient care activities b. Classify and precisely articulate clinical questions c. Develop a system to track, pursue, and reflect on clinical questions 3. Acquires the Best Advice a. Access medical information resources to answer clinical questions and library resources to support decision-making b. Effectively and efficiently search NLM database for original clinical research articles c. Effectively and efficiently search evidence-based summary medical information resources d. Appraise the quality of medical information resources and select among them based on the characteristics of the clinical question 4. Appraises the Evidence for Validity and Usefulness a. With assistance, appraise study design, conduct and statistical analysis in clinical research 25 papers b. With assistance, appraise clinical guideline recommendations for bias c. With assistance, appraise study design, conduct, and statistical analysis in clinical research papers d. Independently, appraise clinical guideline recommendations for bias and cost-benefit considerations 5. Applies the evidence to decision-making for individual patients a. Determine if clinical evidence can be generalized to an individual patient b. Customize clinical evidence for an individual patient c. Communicate risks and benefits of alternatives to patients d. Integrate clinical evidence, clinical context, and patient preferences into decisionmaking 6. Improves Via Feedback a. Respond welcomingly and productively to feedback from all members of the health care team including faculty, peer residents, students, nurses, allied health workers, patients and their advocates b. Actively seek feedback from all members of the health care team c. Calibrate self-assessment with feedback and other external data d. Reflect on feedback in developing plans for improvement 7. Improves via self-assessment a. Maintain awareness of the situation in the moment and respond to meet situational needs b. Reflect (in action) when surprised, applies new insights to future clinical scenarios, and reflects (on action) back on the process 8. Participate in education of all members of the health care team a. Actively participate in teaching conferences b. Integrate teaching, feedback, and evaluation with supervision of interns’ and students’ patient care c. Take a leadership role in the education of all members of the health care team. Interpersonal and Communication Skills 1. Communicate effectively a. Provide timely and comprehensive verbal and written communication to patients/advocates b. Effectively use verbal and non-verbal skills to create rapport with patients/families c. Use communication skills to build a therapeutic relationship d. Engage patients/advocates in shared decision-making for uncomplicated diagnostic and therapeutic scenarios e. Utilize patient-centered education strategies f. Engage patients/advocates in shared decision-making for difficult, ambiguous or controversial scenarios g. Appropriately counsel patients about the risks and benefits of tests and procedures highlighting cost awareness and resource allocation h. Role model effective communication skills in challenging situations 2. Intercultural sensitivity a. Effectively use an interpreter to engage patients in the clinical setting including patient education b. Demonstrate sensitivity to differences in patients including but not limited to race, culture, gender, sexual orientation, socioeconomic status, literacy, and religious beliefs 26 c. Actively seek to understand patient differences and views and reflects this in respectful communication and shared decision-making with the patient and the healthcare team 3. Transitions of Care a. Effectively communicate with other caregivers in order to maintain appropriate continuity during transitions of care b. Role model and teach effective communication with next caregivers during transitions of care 4. Interprofessional team a. Deliver appropriate, succinct, hypothesis-driven oral presentations b. Effectively communicate plan of care to all members of the health care team c. Engage in collaborative communication with all members of the health care team 5. Consultation a. Request consultative services in an effective manner b. Clearly communicate the role of consultant to the patient, in support of the primary care relationship c. Communicate consultative recommendations to the referring team in an effective manner 6. Health Records a. Provide legible, accurate, complete, and timely written communication that is congruent with medical standards b. Ensure succinct, relevant, and patient-specific written communication Professionalism 1. Adhere to basic ethical principles a. Document and report clinical information truthfully b. Follow formal policies c. Accept personal errors and honestly acknowledge them d. Uphold ethical expectations of research and scholarly activity 2. Demonstrate compassion and respect to patients a. Demonstrate empathy and compassion to all patients b. Demonstrate a commitment to relieve pain and suffering c. Provide support (physical, psychological, social and spiritual) for dying patients and their families d. Provide leadership for a team that respects patient dignity and autonomy 3. Provide timely, constructive feedback to colleagues a. Communicate constructive feedback to other members of the health care team b. Recognize, respond to and report impairment in colleagues or substandard care via peer review process 4. Maintain Accessibility a. Responsibilities including but not limited to calls and pages b. Carry out timely interactions with colleagues, patients and their designated caregivers 5. Recognize conflicts of interest a. Recognize and manage obvious conflicts of interest, such as caring for family members and professional associates as patients b. Maintain ethical relationships with industry c. Recognize and manage subtler conflicts of interest 27 6. Demonstrate personal accountability a. Dress and behave appropriately b. Maintain appropriate professional relationships with patients, families and staff c. Ensure prompt completion of clinical, administrative, and curricular tasks d. Recognize and address personal, psychological, and physical limitations that may affect professional performance e. Recognize the scope of his/her abilities and ask for supervision and assistance appropriately f. Serve as a professional role model for more junior colleagues (e.g., medical students, interns) g. Recognize the need to assist colleagues in the provision of duties 7. Practice individual patient advocacy a. Recognize when it is necessary to advocate for individual patient needs b. Effectively advocate for individual patient needs 8. Comply with public health policies a. Recognize and take responsibility for situations where public health supersedes individual health (e.g. reportable infectious diseases) 9. Respect the dignity, culture, beliefs, values and opinions or the patient a. Treat patients with dignity, civility and respect, regardless of race, culture, gender, ethnicity, age or socioeconomic status b. Recognize and manage conflict when patient values differ from their own 10. Confidentiality a. Maintain patient confidentiality b. Educate and hold others accountable for patient confidentiality 11. Recognize and address disparities in health care a. Recognize that disparities exist in health care among populations and that they may impact care of the patient b. Embrace physicians’ role in assisting the public and policy makers in understanding and addressing causes of disparity in disease and suffering c. Advocates for appropriate allocation of limited health care resources. Systems-Based Practice 1. Works effectively within multiple health delivery systems a. Understand unique roles and services provided by local health care delivery systems b. Manage and coordinate care and care transitions across multiple delivery systems, including ambulatory, subacute, acute, rehabilitation, and skilled nursing. c. Negotiate patient-centered care among multiple care providers. 2. Works effectively within an interprofessional team a. Appreciate roles of a variety of health care providers, including, but not limited to, consultants, therapists, nurses, home care workers, pharmacists, and social workers. b. Work effectively as a member within the interprofessional team to ensure safe patient care. c. Consider alternative solutions provided by other teammates d. Demonstrate how to manage the team by utilizing the skills and coordinating the activities of interprofessional team members. 3. Recognizes system error and advocates for system improvement a. Recognize health system forces that increase the risk for error including barriers to optimal 28 patient care b. Identify, reflect upon, and learn from critical incidents such as near misses and preventable medical errors c. Dialogue with care team members to identify risk for and prevention of medical error d. Understand mechanisms for analysis and correction of systems errors e. Demonstrate ability to understand and engage in a system level quality improvement intervention. f. Partner with other healthcare professionals to identify, propose improvement opportunities within the system. 4. Identify forces that impact the cost of health care and advocates for cost-effective care a. Reflect awareness of common socio-economic barriers that impact patient care. b. Understand how cost-benefit analysis is applied to patient care (i.e. via principles of screening tests and the development of clinical guidelines) c. Identify the role of various health care stakeholders including providers, suppliers, financiers, purchasers and consumers and their varied impact on the cost of and access to health care. d. Understand coding and reimbursement principles 5. Practices cost-effective care a. Identify costs for common diagnostic or therapeutic tests b. Minimize unnecessary care including tests, procedures, therapies and ambulatory or hospital encounters c. Demonstrate the incorporation of cost-awareness principles into standard clinical judgments and decision-making d. Demonstrate the incorporation of cost-awareness principles into complex clinical scenarios 29 ACADEMIC & PROFESSIONAL REQUIREMENTS FOR PROMOTION AND GRADUATION FOR RESIDENTS IN FINAL YEARS OF TRAINING (R2-R3) Responsibility Scholarly Activity1 Resident Lecture Grand Rounds Journal Club End of Life Reflective Exercise2 Medical Error Reflective Exercise3 RPRC Mini-CEXs Rotation Evaluations Annual Program Evaluations Procedures4 C1 Status5 Rotation Goals & Objectives Signed (NI) Attendance at Daily Conferences6 Clinical Pathology/Autopsy Conference Johns Hopkins Modules Requirement 2 (per R2 & R3) 1 (R2) 1 (R3) 1 (per R2 & R3) 1 (R2) 1 (R3) 1 (R2 or R3) 12 (per R2 & R3) Monthly (R2 & R3) Each Year (R2 & R3) See pages 8 & 9 Each Year (R2 & R3) For each block (per R2 & R3) Required both R2 & R3 1 (R2 or R3) 27 (1 per rotation + consults) 1 Scholarly Activity: [ACGME Requirement Ref: IV.B.2.] Clinical vignette or Original Research. 2 End of Life Reflective Exercise: Please reference website or talk to COR or PD for guidance. 3 Medical Error Reflective Exercise: Please reference website or talk to COR or PD for guidance. 4 Procedures: Covered in detail in next section. 5 C1 Status: Professional requirement as a United States Naval Officer. 6 Attendance at Daily Conferences: Attendance is maintained on a sign-in sheet at this time. 30 Squads 1. What are Squads? The concept is simple. The residency is divided into 4 squads: Squad One, Squad Two, Squad Three, and Squad Four. Each resident is assigned to a squad with which they will remain during their tenure at NMCP (with occasional exceptions due to the variable nature of GME2+ selection process and changes in continuity clinic requirements). 2. Why Squads? Many academic hospitals have similar concepts calling them “firms” or “services.” We’re in the military. It’s part of our unique identity and we embrace it. Squad connotes the esprit de corps of cohesive military units throughout our shared Naval and Marine Corps heritage and the capacity of diverse groups of people to pull together persistently and consistently under great duress in pursuit of a common purpose. 3. How does it work? First year residents are assigned to a squad on arrival (with guidance from the PD to try and make the squads balanced in aptitude). Ideally, they remain in that squad until graduation, but re-alignment may be required from year to year as circumstances dictate, especially as enter PGY2 year to balance the squads. Each squad is responsible for manning a ward team. Responsibility for other inpatient services (CCU, NFT) for the year will be divided evenly among the squads. All word will be passed from the COR to senior resident leadership and disseminated accordingly. Resident leadership will be available for peer counseling and mentorship and responsible for first-line remediation of struggling members. Squad members will assume responsibility for various tasks within the squad to be determined later such as monitoring of work hours, medical documentation, training/career development, and scheduling, etc. Ultimately, this should help prepare residents for staff-level responsibilities and help to develop their leadership skills. The Squad concept is designed to provide a netcentric infrastructure for further innovation and development over time. The hope and expectation is that the roles of the squads will expand within all aspects of the curriculum and enhance the overall training experience. 4. Value Added: a. Organization Smaller functional units allow greater flexibility that can be utilized in all phases of residency training. From applications in the patient-centered medical home to small group learning sessions during academic day, the organizational infrastructure offered by established squads is very powerful. b. Leadership Upper level residents are accountable to those they lead. This fosters greater personal responsibility and prepares them better for the roles they will assume following graduation. 31 c. Ownership All residents are stakeholders in the program. Their squad gives them a tangible connection to the program. Shared experiences and friendly squad competition will help foster a sense of identity. d. Development/Retention Residents have a more vested interest in developing members of their squad and kindling their interest in Internal Medicine. Bigger squads mean more flexibility with scheduling and less work for everyone. Similarly, more capable squads mean less work and better patient care. First years will also form more organic mentoring relationships earlier in the year and feel a stronger connection to the IM department. e. Peer Learning Squads will have 4-5 residents who will share inpatient responsibilities and discuss the service regularly with each other. This will foster a collegial environment for peer learning and open communication among the housestaff. f. Continuity The squad will provide an element of familiarity and comfort amid fast paced schedules and long hours. It will provide continuity for the residents, but also for the patients. Communication will be more open and fluid in close-knit teams and this will improve patient care. Resident afternoon block clinic will be scheduled on the same afternoon as their interns, with a small set of preceptors dedicated to that squad, minimizing the number of different providers each of their empanelled patients and providing continuity of supervision and feedback for interns and residents. 32 INTERNAL MEDICINE CLINIC This is the opportunity to care for YOUR own patients and develop the other side of an internist: outpatient care. Our colleagues, through the results of many graduating resident surveys nationwide, suggest that training programs effect great skills in inpatient/ hospitalist care but dismally prepare residents for the bulk of their future practice in the office/ clinic arena. Thus, your training ground of clinic participation and involvement, providing medical care to active duty and retired sailors and their dependents, is essential to a successful career while in the Navy and afterwards. As such, high priority is placed on professionalism in scheduling, attendance, and follow-through via telephone consults. We hope that this will be a challenging and rewarding experience for you. CLINIC TEAMS: Patient Center Medical Home Port Teams 1. Each of the two teams will consist of 2-3 attendings, 5 PGY-1 residents and 4-5 PGY-2 and PGY-3 residents. 2. The attendings of your team will be your point of contact when you have questions regarding a patient outside of your normal clinic time and for all telephone contacts. 3. The assigned clinic preceptor should be the person you first contact for questions regarding management of patients seen at scheduled clinic time. OUR PATIENTS Tricare Prime Tricare Prime is the Navy’s “Managed Care” Program. Dependents of active duty do not pay an enrollment fee, but retirees and their dependents (under the age of 65) pay an annual enrollment fee ($460 for a family, $230 for an individual). When individuals/families sign up for Tricare Prime, they are assigned to a clinic and a primary care manager within that clinic. We are a TRICARE Prime clinic site. Individuals/Families who are enrolled receive the highest priority for appts. second only to active duty service members. If a TRICARE Prime enrollee cannot be seen at NMCP, they are scheduled to see a civilian physician for a minimal fee ($12). Beneficiaries over the age of 65 are not eligible to sign up for TRICARE Prime. However, once they have completed paperwork for both Medicare parts A and B, they are eligible for TRICARE FOR LIFE, which supplements Medicare so that nearly all out-of-pocket costs are paid when these patients see a civilian physician. We also receive consults from other TRICARE Prime Clinic sites to see a patient. These patients should be seen and once the initial question(s) addressed, referred back to their referring TRICARE Prime Physician/Primary Care Manager. 33 TRICARE Service Center This is also a contract service, but separate from TRICARE Prime. Most appointments and consults to other departments are scheduled by this scheduling service, regardless of whether the patient is active duty, TRICARE prime or retiree over age 65. Our established patients make followup appts at the front desk or the waiting room phone prior to leaving clinic. If appointments are not yet available then the patient is instructed to call the service center at a future date. HOURS OF OPERATION 1. Monday – Friday 0800-1630: Corps staff and secretarial staff available to service phone calls and appts. 2. Resident Clinic Basics a. The clinic schedule is on the dffm54 server in the “Internal Medicine Clinic” folder. b. 0830-1200 and 1330-1630 are the scheduled hours of resident clinics. Resident clinics will be structured in preset time intervals from 0830-1130 and 1330-1600. c. Should a physician require assistance beyond this time, there will be a staff attending, RN, and corpsman available. d. Clinic schedules and patient appointments are made 30-45 days (46 weeks) in advance. Any changes in your rotation schedule will affect your clinic schedule; you MUST notify the clinic manager as soon as possible of any and all changes. Leave and TAD requests need to be routed through the Division Head (Dr. Hicks) as soon as possible so that we can block or cancel your clinic as necessary. Requests to cancel or reschedule clinics need to be approved by the chief of residents and the clinic manager e. There may be one "hold slot" at the end of the clinic. If you do not use this spot for one of your patients, it may open up on the day of your clinic and may be filled by the attending or at the discretion of the RNs. This gives you some flexibility when trying to arrange needed and prompt follow-up for unstable patients. Any of the paraprofessional staff can help you book this hold slot. 3. Block Clinic: Clinics will be set in blocks of 2 weeks for the PGY2s and PGY3s. PGY1 residents will still have clinic one afternoon a week. During the 2 week block, residents will have 6 clinic sessions. Each year there are 5 clinic blocks. If no clinic sessions are missed, each upper level resident would see 120 clinics. During the PGY1 year most residents will have at least 30 sessions. The RRC requires 130 sessions during residency. 34 4. During the 4 sessions free of direct patient care, the resident will be responsible for: a. Personal and squad Quality and Process improvement projects b. Chart audit or peer review c. Administrative clinical tasks such as reviewing labs or Tcons 35 TELEPHONE CONSULTS 1. Your patients will call the clinic (953-2277) for medication refills and with questions. 2. The support staff will take a message and place a phone consult to you in AHLTA. Staff have been instructed not to give out physicians' pager numbers or offer to page doctors for patients. If they feel a patient's message is important they will check with the staff attending before paging the doctor. 3. These telephone consults must be answered within 48 hours and should be addressed by the next business day. If there is an emergency, the staff will refer the patient to the emergency room or have the attending of the day take the call. 4. All Telephone Consults must be designated for cosignature by your team attending (see the team list on the first page). The attending physician is responsible for every patient interaction, including those by telephone. It is also an easy way to get some feedback on documentation, advice on management and for the clinic. 5. If your patient is calling in for a medication renewal, the staff will give you the drug, dose, and pharmacy where the patient wishes to pick up the medicine. There is no need to call the patient back for medication renewals unless the staff places such a instruction on the telephone consult; simply fill the medicine to the appropriate pharmacy within onetwo days. 6. You must list a diagnosis for each telephone consult. 7. If you call a patient, generate a telephone consult yourself so that you get credit for a visit as well as have documentation of the conversation. Again, make sure that you designate these for cosignature by your attending. The staff should not be asked to return phone calls. 8. Remember to designate a surrogate for telephone consults and lab results when you are on leave or TAD. 9. There is no means within AHLTA for you to designate someone else as your telephone consult surrogate. Instead it is the surrogate’s responsibility to set their AHLTA Telephone Consults screen to display pending consults for themselves and for the person for whom they are covering. 1. On the Telephone Consults screen click “change selections” button, then, under “providers” click on “selected providers” and choose the resident who’s consults you’ll be checking. Until you change this back, AHLTA will display this persons telephone consults each time you log in. 10. Adequate documentation is essential with telephone consults! The telephone consult is a medicolegal document and is considered part of the medical record. Thus, informal or vague language describing the information passed to patients is discouraged. Be sure to document the following: 36 1. Appropriate background of the question or clinical complaint 2. Documentation of problem list (see below) or important underlying medical problems 3. Adequate “screening” (example, for patient with dysuria, noting if there is any back pain, fevers, rigors) 4. Appropriate management plan, including follow-up (i.e. follow up in 2 weeks at regularly scheduled appointment) and contingency (i.e. if pain continues greater than 5 days to call the clinic again). 5. Please add the procedure code for telephone consult to each telephone consult 37 Grand Rounds Assessment Resident Name ________________________ Date _________________ Topic ________________________________ Approved by _________ PD _________COR Instructions: Residents should provide a copy of this evaluation form to the PD, COR, and selected faculty, such as a specialist in the area of the topic covered (at least 2 of the 3 listed). Evaluators should check the boxes for tasks completed or skills demonstrated in the left column AND for the level of overall skill attained for each item in the right column. Specific comments can be made in Elements and Skill Level boxes, as appropriate. Elements Skill level attained Content of lecture: □ appropriate focus on a reasonable # of teaching points □ depth of pathophysiology appropriate to clinical application, or is an important review Expertise Proficiency Competence Advanced Beginner Novice Delivery: □ good eye contact □ clarity, enunciation, volume □ rate of speech appropriate for volume of information □ um’s, body language, etc. Expertise Proficiency Competence Advanced Beginner Novice Effective use of audiovisual aids: □ slides in bullet format, vice sentence/paragraph □ appropriate # words on slides □ tables and graphics appropriate font size □ slides used to augment presentation, vice reading off slides □ slides used to emphasize important points □ uses references appropriately—i.e. footnotes on slides vice a reference slide Expertise Proficiency Competence Advanced Beginner Novice Effective use of handout: □ format focused on the teaching points □ not just a copy of slides □ includes reference Expertise Proficiency Competence Advanced Beginner Novice □ use of literature—i.e. original literature, review articles, use of text or UpToDate only when appropriate □ presentation reflects understanding of the material 38 Resident Lecture Assessment Resident Name _________________________________________ Date _________________ Topic ___________________________________________ Approved by _________ PD _________COR Instructions: Residents should provide a copy of this evaluation form to the PD, COR, and selected faculty, such as a specialist in the area of the topic covered (at least 2 of the 3 listed). Evaluators should check the boxes for tasks completed or skills demonstrated in the left column AND for the level of overall skill attained for each item in the right column. Specific comments can be made in Elements and Skill Level boxes, as appropriate. Elements Skill level attained Content of lecture: □ appropriate focus on a reasonable # of teaching points □ depth of pathophysiology appropriate to clinical application, or is an important review Expertise Proficiency Competence Advanced Beginner Novice Delivery: □ good eye contact □ clarity, enunciation, volume □ rate of speech appropriate for volume of information □ um’s, body language, etc. Expertise Proficiency Competence Advanced Beginner Novice Effective use of audiovisual aids: □ slides in bullet format, vice sentence/paragraph □ appropriate # words on slides □ tables and graphics appropriate font size □ slides used to augment presentation, vice reading off slides □ slides used to emphasize important points □ uses references appropriately—i.e. footnotes on slides vice a reference slide Expertise Proficiency Competence Advanced Beginner Novice Effective use of handout: □ format focused on the teaching points □ not just a copy of slides □ includes reference Expertise Proficiency Competence Advanced Beginner Novice □ use of literature—i.e. original literature, review articles, use of text or UpToDate only when appropriate □ presentation reflects understanding of the material 39 Resident Journal Club Evaluation Resident Name ______________________________ Date_______________________ Topic_______________________________________________________________________ Approved by __________PD __________COR__________Squad Mentor 1) Did the resident meet with staff to review article and presentation prior to scheduled journal club? YES NO 2) Did they use one of the accepted methods to review the article in a systematic manner (Landry, Sackett, etc.)? YES NO Comments: _________________________________________________________________________________________ _________________________________________________________________________________________ ________________________________________________________ 3) Was the methods section adequately evaluated? Expertise Proficiency Competence Advanced Beginner Novice Comments: _________________________________________________________________________________________ _________________________________________________________________________________________ ________________________________________________________ 4) Were the statistics adequately evaluated and explained? Expertise Proficiency Competence Advanced Beginner Novice Comments: _________________________________________________________________________________________ _________________________________________________________________________________________ ________________________________________________________ 5) Was a good argument made for or against the validity of the study? Expertise Proficiency Competence Advanced Beginner Novice Comments: _________________________________________________________________________________________ _________________________________________________________________________________________ ________________________________________________________ 6) Did the resident discuss whether the study would change their clinical practice? Expertise Proficiency Competence Advanced Beginner Novice Comments: _________________________________________________________________________________________ _________________________________________________________________________________________ ________________________________________________________ 7) Final Grade: PASS FAIL Comments: _________________________________________________________________________________________ _________________________________________________________________________________________ ________________________________________________________ 40 Rolling Admissions or “The Drip” 1. Quarterback (QB) responds to all consults and distributes them sequentially to W1-3 2. Rotation is determined by consult received, not by admission, meaning that discharges “count” for your team, and the next consult will be given to the subsequent team. The caveat to this is that each consult must be staffed with a full note written by the resident regardless of disposition. This includes recommendations for evaluation by another medicine service such as CCU or ICU. The only exception is transfers that are deferred. In this instance, the ward resident should inform the QB that the transfer was deferred, and they will be returned to the queue. 3. The rotation continues at night and during the weekend with each consult assigned to the appropriate team and discharges staffed with that team’s attending. 41 THE WATCH (aka “Call”, for civilians) In an attempt to give “standard of care” attention to each patient, meet the RRC work-hour guidelines, and set an environment for maximal resident learning, the inpatient medical service has undergone many watch schedule changes. The COR will outline the current Watch Bill, aka Call Schedule and guidelines and provide a copy on the DFFM54 drive. Any changes will be reviewed with all residents and updated on the drive. Setting the Watch HOURS MON-THU 1700-0600 FRI 1500-0600 SAT 0600-0600 SUN 0600-1700 SIGN-OUTS 1. Sign out will occur at the following times: a. Weekday sign-out will occur at 1700 when the day inpatient teams and IM consult service will sign out to the NFT and in the morning at 0600 when the NFT will sign out to the day teams. b. Weekend sign-out will occur at 0800 when the day inpatient teams and IM consult service will sign out to the call team. Pager turn-over will occur at 0600. SHOW UP ON TIME ! 2. Location: All weekday sign-outs will take place in the GME Conference Room, and all weekend sign-outs will occur in the 4H Ward Room, outside the entrance to ward 4H. 3. The entire NFT and all residents that are on IM wards, Oncology Ward, CCU, consults are responsible for taking part in sign-out. 4. Residents are to sign out in the following order*: AM PM 0600 CCU 1700 IM Consults 0610 W1 1705 CCU 0615 W2 1710 W1 0620 W3 1715 W2 0625 IM Consults 1720 W3 * If an attending is covering sign-outs, he/she goes first. 42 Sign-Out (Standardized Form) 1. Be on time. You will go after all other teams if you are late. 2. Prior to sign out of patients, 3 sign-out sheets printed: 2 for interns and one for SROC. You will not sign-out and will move to the end if you do not have these. 3. Your junior/senior resident MUST be present to supervise. You will not sign-out and will move to the end if they are not present (unless it is their day off). 4. TEAM ___, STAFF ___, # IN SDU ____, ANY DNR/DNI ___ Patient sign-out TEMPLATE: Patient ___ is a ___ year old male/female on __ (ward) __ w/ PMHx significant for __ (only pertinent issues that led/contributed to current admission and significant comorbidities) __ who presented on __ (date) __ for __ (admitting diagnosis/symptoms that led to admission or seeking medical care) __. Working diagnosis(es) is/(are) ____ and the current treatment plan is ______. Hospital course is unremarkable/remarkable for __ (key events, sig labs, studies, procedures, consults) __. Pending labs/consults/studies for follow-up overnight include _____. Further specific instructions for overnight issues include __ (pain, insomnia, n/v, fever, BP, AMS, etc.) __. Code status is FULL/DNR/DNI. Questions? Please use this template for consistency and standardization. Thank you. 43 Past COR Messages June 2012 The excitement of the new academic year is upon us! We have had growth and development in many aspects of the program over the last two years, and now is the time to solidify the recent changes by operationalizing them. As we move forward, smart adjustments will be made to improve the process, but the basic “powerful changes” that were made will be the foundation for things to come. This manual has been rewritten to set the tone for clear expectations on policies and procedures of the program. Great things are on our horizon, and we will all work together toward a successful and rewarding year! Kristina Kratovil, Chief of Residents 2012-2013 June 2011 The new year again brings a myriad of challenges and opportunities for growth in our residency program. We will continue to develop our Night Float system and implement the newest RRC guidelines for resident work hours. The most significant projects for this year will be the new ambulatory curriculum and block clinic schedule, the continued evolution of a rolling admissions cycle (“the drip”), and reorganization into resident-led squads. Hopefully, these basic but powerful changes will provide a structure for further innovation and well-rounded training for the residents both this year and beyond. I know that your enthusiasm, curiosity, and compassion will push us all to do great things this year. Daniel Bowers, Chief of Residents 2011-2012 Program Director Introduction Usually there is no PD Intro, but as this is my last year as PD, I am taking the liberty. I wish I could write something incredibly wise and eloquent based on my long experience. But, instead what I will say is READ THIS MANUAL. It will help ground your expectations of your training, and your understanding of the program’s expectations for your training. If you see something inconsistent with what you were told or that you don’t understand, ASK. Help make the document something that will work for you to make your residency training the most fulfilling experience of your career. Lisa Inouye, MD MPH, FACP; CAPT MC, Program Director 1999-2011. June 2010 If you read the comments of my predecessors below, you’ll note the recurring theme of change; this program has, and will continue to evolve each year it exists. This year we’re hoping for both significant system and cultural changes in the program- neither of which will be a small task, but both of which I think we can accomplish by working together as a TEAM. We will (re)institute a Nightfloat system, (re)expand to a 4-GIM-team system, and our R3s will become permanent rotators in the SNG ICU. This will bring with it a new format to morning report, and a blurring of the previously welldemarcated, physical and professional lines between “intern” and “resident”. We will emphasize strict adherence to our ideals of professionalism and patient care as general internists, and we’ll try to have some fun while doing it! Justin Lafreniere, Chief of Residents 2010-2011 June 2009 The Naval Medical Center Portsmouth (NMCP) resident manual outlining responsibilities, goals, objectives has been the foundation of this program for the last 15 years. The updates made in the 09-10 manual reflect new challenges and new goals our program is aiming to achieve to help to build on our residency program. My goal is to build on a program by strengthening our core competencies. This years program is highlighted by resident as teacher program, ambulatory clinic rotation lecture, and increase emphasis of critical appraisal of primary literature. I am looking forward to working with you to accomplish these goals, and have a successful year. Eric Yeung, Chief of Residents 2009-2010 June 2008 With the dawning of a new academic year comes new responsibilities, goals, and objectives. This manual is a resource that has been produced and amended time and again to help you succeed in each of your academic, military, and clinical endeavors. Looking through these pages, you will notice some substantial changes in the way we function as a team. Together, we enter this new era of change, highlighted by the recent reduction to a three ward team system, a revamped call schedule, new RRC guidelines and regulations, and increasing degrees of documentation in electronic medical records – all in a time of strict work hour regulations and decreased staff and resident manning. Do not be discouraged by these challenges – use them to build strength in character. Together we can succeed. Tod Morris, Chief of Residents 2008-2009 June 2007 In our ongoing attempt to adapt the residency to the strains of work-hour restrictions and staff deployments, as well as our continued ambitions to improve the clinical and academic experience of the house staff, many aspects of the the residency, and in turn, the resident manual, have undergone revision. These include the change to a two-resident call system and elimination of the night float, the addition of a dedicated oncology ward team, the movement of all staff lectures to Thursday afternoons for a dedicated ½ day of academics and the addition of a 3rd year ICU rotation. Please use this manual as a roadmap to help navigate these changes and as a starting point for refining the program even further. David Furman, Chief of Residents 2007-2008 June 2006 44 This year signals new changes in the curriculum which hold great promise for even better training. There is a restructuring of Geriatrics and Ambulatory Medicine. Perhaps the most exciting is the creation of a standing HematologyOncology Ward Team. In the past this manual has helped to provide guidance during the ever-changing circumstances of residency. My goal was to make clear the expectations for the residents in regard to individual rotation goals as well as the overall goals of the program. My hope is that you will find this manual informative and user-friendly while at the same time using it to maximize your experience as a resident. James Fletcher, Chief of Residents 2006-2007 June 2005 As you can see, this manual has had many contributors and even more changes through the years. My hope was to make this patchwork quilt user-friendly for you, both concise and organized, while updating nearly every section. Make sure you review the presentation expectations, watch responsibilities (again!), admissions, dictation access, and board procedure sections, which have had greater upheaval. Karen Bullock, Chief of Residents 2005-2006 June 2004 Several additions and clarifications have been included in this year’s manual. Clarification of the expectations for morning report, changes to the on-call responsibilities due to the use of the float system, required patient safety information, RRC requirements, policy for leave, due process, and the impaired resident have been included. You will find that the residency is always changing. I have tried to answer questions here instead of dictate policy. I hope this will assist you during this year. Anthony Nations, Chief of Residents 2004-2005 June 2003 The call system is still in flux as we attempt to find the system which works best for us and complies with the new RRC regulations. I have left some of the details of the system out, as it is still subject to change, but the basic roles of the various on-call designations are described. Other changes in the manual include some modifications of the morning report format, the addition of senior board review and intern morning report, changes in the Journal Club format, and some notes on professionalism. Ben Fischer, Chief of Residents 2003-2004 June 2002 This year includes the new “away” rotations offered at DePaul Hospital as well as the Washington Hospital Center. There are also some changes in the requirements for Grand Rounds, as well as some clarification of paperwork responsibilities. I hope that this year’s edition clears up some confusion and will answer more “nuts and bolts” questions. Dan Rakowski, Chief of Residents 2002-2003 June 2001 In this year’s manual we included the program requirements for graduation (#’s of procedures, etc), a summary of ancillary clinics the internal medicine clinic offers, as well as subtle changes in the morning report and journal club formats. I hope this serves as a useful resource even as the NMCP continues to evolve. Daniel Seidensticker, Chief of Residents 2001-2002 June 2000 Since moving into Charette, the normal routine of patient care has changed in many ways. I have updated the manual based on observations over the past year. Parts have been rearranged and, at times, rewritten for better flow. New items include the Observation Unit and closed ICU. I hope this manual continues to be a valuable resource. Art Pemberton, Chief of Residents 2000-2001 June 1999 Now that we have moved into the Charette Medical Center, I have made the appropriate changes in the resident manual. This manual served as wonderful resource for me during my residency, and I hope it serves in the same capacity for you. Meg Perusse Oberman, Chief of Residents 1999-2000 June 1997 Enclosed you will find a revised resident manual. Hopefully this will assist you with your transition to PGY-2 and 3 residents. Notable changes are increases in the NAR hours, morning report, intern night float and resident academic responsibilities. Richard Scranton, Chief of Residents 1997-1998 May 1996 This manual is intended to cover the theory as well as the “nuts and bolts” of our residency program. I hope that it will serve as a valuable resource for you this upcoming year. This update will cover some of the changes necessitated by the NAR, etc. As above, any suggestions for improving this manual for future years are appreciated. Kevin Sumption, Chief of Residents 1996-1997 May 1995 45 This resident’s manual was developed by Lisa Inouye, Chief Resident 1993-1994. It has served as an incredible resource for many of us throughout the year. With Lisa’s permission, I have updated a few items and added some others. Hopefully, we have covered the major resident responsibilities and guidelines for clinics/lectures/call etc. Any suggestions you have for future years’ manual, just let me know. Margaret MacKrell Gaglione, Chief of Residents 1995-1996 June 1994 The Naval Hospital has had an intern orientation (lasting for 2 weeks before actually starting internship) for years. To my knowledge, however, the Internal Medicine department has not had a formal RESIDENT orientation for the “new” junior and senior residents. This would imply that it is not a big deal to progress from the intern level to junior resident, or from junior to senior resident. Although it may not involve as much anxiety as going from 4th year medical student to “physician”, there are still many new responsibilities and expectations, which can generate anxiety initially, and consternation later when told that you’re not living up to standards which weren’t clear to you. While by no means allinclusive, this manual will hopefully be a resource for you as you enter the next level of training in Internal Medicine. The orientation will cover much of what is written, but I recommend perusing each page at least once. I’ve included as much as I can remember about each subject in terms of “most commonly asked questions/points of confusion”, and much of the material is included because you asked for it on the survey distributed earlier this year. Lisa Inouye, Chief Resident 1993-1994 46
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