October 15th, 2014 To Whom It May Concern: Re: Request for Proposal (#PD1) Dear Sir/Madam: I would like to take this opportunity to invite your organization to bid on the Mamawetan Churchill River Health Region’s (MCRHRs) pharmacy services. The Request for Proposal (RFP) closes on Friday, November 14th, 2014 at 15h00 and we expect the agreement to commence on January 1st, 2015. All proposals should be addressed to the undersigned. If you have any questions or require further clarification, please do not hesitate to contact me. Sincerely, Sulav Pant, Director of Finance 227 Backlund Street PO Box 6000 La Ronge, SK S0J 1L0 Tel: 306-425-2422 Fax: 306-425-5513 EMAIL: Sulav.Pant@mcrhealth.ca Cc: RFP File 1|Page Mamawetan Churchill River Health Region Request for Proposal (# PD1) Pharmacy Services Contents Introduction .............................................................................................................................................. 3 1. Background ................................................................................................................................. 3 2. Purpose ....................................................................................................................................... 3 Project Scope ............................................................................................................................................ 3 3. Terms of contract ........................................................................................................................ 3 4. Key dates ..................................................................................................................................... 4 5. Submission Location ................................................................................................................... 4 6. Service Specifications and items for Proposal inclusion ............................................................. 5 Other ......................................................................................................................................................... 7 7. Evaluation of submissions........................................................................................................... 7 8. Required signature...................................................................................................................... 8 2|Page Introduction 1. Background MCRHR, located in Northern Saskatchewan, offers a continuum of health care services in various communities including a hospital in La Ronge and health centres in both Pinehouse and Sandy Bay. Pinehouse Sandy Bay La Ronge 2. Purpose MCRHR invites proposals from interested parties for the purpose of identifying a single provider of pharmacy services for La Ronge, Pinehouse and Sandy Bay Health Centres. Project Scope 3. Terms of contract MCRHR intends to contract pharmacy services for a three year period, with a one or more year extension option to be exercised at the discretion of the Health Region (HR). The HR will regularly review the service to ensure compliance with current policies, procedures, standards and legal code. Compliance failure will result in notice being provided within a thirty day period to meet expectations. Failure to do so will result in the HR terminating the contract. 3|Page MCRHR reserves the right to alter specified dates, cancel or modify the terms of this RFP without assigning any reasons or incurring any liability, cost or penalty. The receipt of a signed proposal by MCRHR will constitute an offer which may be accepted in whole or in part by MCRHR. The region retains the right to accept and/or reject any or part offer made under this RFP regardless of any omissions or irregularities. The proposal selected may be subject to further negotiations. The region retains the right to interpret any provisions under this RFP. Proposals submitted shall be final and may not be altered by subsequent offering, discussion, or commitments unless the proponent is request to do so by the HR. Proposals must be valid and irrevocable for a period of ninety calendar days following the closing date of this RFP. The lowest bidder will not necessarily be accepted as MCRHR is not under any obligation to accept a sole or single compliant bid. No bidder shall claim for compensation of any kind as result of participating in this bid and also by submitting a bid, each bidder shall agree that it has no claim for damages arising from any aspect of the bidding process. The HR has no liability unless and until a contract is signed. The successful company name will be notified by email. The successful bidder will be required to sign a Privacy and Confidentiality Agreement. The successful bidder will be required to sign a formal contract with MCRHR. 4. Key dates RFP issue date: October 15th 2014 Deadline for submission of questions with respect to the RFP: October 22nd 2014 Responses to written questions provided: October 29th 2014 RFP due date: November 14th 2014 15h00 Contract award date: January 1st 2015 09h00 Expected pharmacy service start date: January 1st 2015 or as agreed upon 5. Submission Location Mamawetan Churchill River Health Region Attn: Sulav Pant, Director of Finance 227 Backlund Street PO Box 6000 La Ronge, SK S0J 1L0 Tel: 306-425-2422 Fax: 306-425-5513 EMAIL: Sulav.Pant@mcrhealth.ca 4|Page LATE, FAXED PROPOSALS WILL NOT BE ACCEPTED. It will be the responsibility of the Proponents to ensure all packages are shipped correctly to MCRRHA. Should items not be received, it is the responsibility of the Proponent to ensure insurance documentation is provided to the insured and to rectify any shipping discrepancies within two business days. 6. Service Specifications and items for Proposal inclusion The following list describes the Pharmacy Services requirements. All proponents must state their compliance status and describe how they will meet each specification listed below. Compliance is required for bidders to be qualified. 1. The Pharmacy Services shall meet standards of and be in compliance with laws, regulations, acts, bylaws and policies set out by the following: a. MCRHR regional policies b. Saskatchewan College of Pharmacists c. National Association of Pharmacy Regulatory Authorities d. Health Canada e. Accreditation Canada and f. Occupational Health and Safety Compliance status 2. Yes: _________________ No: _________________ The contractor will be responsible for all costs related to permits, licensing and insurance. Compliance status Yes: _________________ No: _________________ 3. The vendor providing the service will be licensed to operate in the Province of Saskatchewan Compliance status Yes: _________________ No: _________________ 4. The pharmacist(s) participating in providing the service must be licensed to practice pharmacy in the Province of Saskatchewan Compliance status Yes: _________________ No: _________________ 5. Any subcontracts that are to be used by the proprietary base pharmacy must be identified at the start of the contract and be compliant with #1 of Service Specifications. Compliance status Yes: _________________ No: _________________ 6. Patient specific pharmacy services for Pinehouse and Sandy Bay: a. A pharmacy technician or assistant will be hired by the proprietary base pharmacy to provide the following services: i. Work 16 hours a week during the Health Centre’s working hours 5|Page ii. Fax prescriptions for patients to the proprietary base pharmacy on the day that they are written iii. Receive patient medications from the proprietary base pharmacy iv. Phone patients to pick up their medications v. Manage all financial aspects related to the filling of prescriptions vi. Liaise between the pharmacist from the proprietary base pharmacy and clients as is within reason for the training of the pharmacy assistant vii. All patient medications will be filled at the proprietary base pharmacy and three deliveries to the Health Centre are expected weekly at the expense of the proprietary base pharmacy b. The HR will provide a room for the use of these specific pharmacy services at both Pinehouse and Sandy Bay at no cost. All other expenses are the responsibility of the contractor to cover i.e. telephone, fax, printing device, refrigerator, shelving, packaging material, computer software, set-up time, visit and inspection time, educational or reference material, computer, etc. At a minimum, the contractor will provide a telephone, fax, printing device and refrigerator at each site. c. The contractor will not be responsible for any financials incurred by the proprietary base pharmacy for the purpose of conducting business to provide patient medications. d. The contractor is responsible for ensuring the security of the room in which patient medications are located Compliance status 7. Yes: _________________ No: _________________ Supplies/medications for Pinehouse and Sandy Bay: a. The proprietary base pharmacy will fill any orders for supplies/medications that are requested by the HR b. Any expired items will be returned to the proprietary base pharmacy within three months of expiration and be credited the full price given by the manufacturer c. The proprietary base pharmacy will be required to possess a valid establishment license as per Health Canada d. The proprietary base pharmacy will provide financial reports on a monthly basis as per the requirements of the HR e. Transport costs will be the responsibility of the contractor - if not then they will be the rate of the actual cost based on the way-bill f. Cost schedule: i. Supplies: Base cost +proposed percent markup______ ii. Medications: Base cost +proposed percent markup______ Compliance status Yes: _________________ 8. La Ronge Health Centre Night-cupboard (NC): 6|Page No: _________________ a. All stock and minimum levels for the NC will be decided upon by the HR and contractor in advance b. The proprietary base pharmacy will fill all prescriptions for the NC based on this stock c. The HR will mail prescriptions to the contractor every Monday and Wednesday morning so that they can be processed within that week so as not to delay Pharmaceutical Information Program (PIP) entry of patient medications d. The HR will not be responsible for any outstanding bills for patient prescriptions incurred by the contractor e. The HR will have a designate take stock of the NC every Monday morning and electronically submit an order that will be received by the HR no later than Friday of the same week Compliance status Yes: _________________ No: _________________ 9. The RFP must include the following items if not already mentioned in the specifications listed above: a. A description of the system to be provided including: i. Hours of operation for each service ii. Names of key persons providing the service iii. Cost structure including mark-up iv. Approach for charging professional fees v. The charges/discounts for other goods sold vi. Any other information b. Conflict of interest Proponents will disclose any actual or potential conflicts of interest relating to their participation in this RFP or their provision of the Services and/or related Deliverables. Failure to do so may, in the sole discretion of the HR, result in disqualification. c. Any other “value add” service the vendor is able to provide for consideration (please describe fully). Other 7. Evaluation of submissions Understanding and ability to meet service specifications Understanding and ability to meet proposal requirements Experience of proponent and proposed team Financial proposal 7|Page 50% 15% 10% 25% 8. Required signature _____________________________________________ Authorized Company Representative Signature __________________ Date Vendor information: Company Name and Address: _____________________________________________________________________________________ _____________________________________________________________________________________ Telephone number: __________________________________ Fax number: ________________________________________ Email: ______________________________________________ In signing this page and submitting your RFP, bidder acknowledges having read, understood and agree to the terms and conditions in this document. 8|Page
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