Edition 1, Oct 2014 BEHIND THE DOT state of the .au domain “It does exactly what it says on the tin” Security Minded Registrar ISS - a new standard for the industry Aussies Online Extra findings from our .au survey 2014. Understanding The Australian Internet User Exposed Facts 3 things you didn’t know about .au, and should @AusRegistry_au ausregistry.com.au 2,881,387 .au domain names currently registered Contents .au Under the Microscope ................................................................. 1 .au Domains Under Management.............................................................................................. 1 .au Monthly Creates ................................................................................................................ 1 Domain Numbers in the APTLD Region - Sept 2014................................................................... 2 .au Renewal Rates by Domain Age............................................................................................ 2 .au Research and Surveys................................................................... 3 Security Mindfulness................................................................................................................. 3 Zone Preference for Security Purposes....................................................................................... 3 .au Focus on Domains........................................................................ 4 .au Domains per Australian State ............................................................................................. 4 Age of the .au Domains Under Management............................................................................. 4 Domains by String Length (excluding zone)................................................................................ 5 .au Governance ................................................................................. 6 .au Policy Deletes (and Reinstatement Rate)............................................................................... 6 .au DNS and Security.......................................................................... 7 .au DNS Query Traffic................................................................................................................ 7 .au DNS Query Traffic - Global Distribution................................................................................ 7 Glossary of Terms............................................................................... 8 BEHIND THE DOT • STATE OF THE .AU DOMAIN i “Both AusRegistry and auDA are confident .au will maintain its relevance and continue to be the preferred choice of Australian Internet consumers” Foreword Welcome to the first edition of ‘Behind the Dot – the state of the .au domain’ report, an initiative by AusRegistry, the Registry Operator for the open .au second level domains (2LDs) including com.au and net.au and the closed 2LDs edu.au and gov.au. Each quarter we’ll be presenting a regular series of .au domain statistics plus a featured section which will explore a new topic or theme. To add value, this report will also include expert commentary accompanying the statistics which will hopefully provide insight and context for our readers. We’d like to use this first edition to place a spotlight on the current .au landscape and highlight the strengths of the namespace. As the data explored in this report shows, the open second-level domains are widely used in Australia with a solid base of long-term names and a steady inflow of new creates. Name availability remains good and when surveyed there is a strong perception that .au best represents Australian businesses. The increased transparency that initiatives like this report represent will also help foster trust and growth in .au. Importantly, the reliance on .au for Australians is immeasurable and therefore the focus on security is of paramount importance. To address this reality, a number of security-focused enhancements have been implemented in the namespace over the past year. For example, in 2013 auDA developed the Information Security Standard (ISS) for .au Registrars, which set a world first in establishing a minimum security standard for Registrars. Along with ISS, AusRegistry implemented .auLOCKDOWN to allow .au domain name holders to lock domain name-server delegations and prevent unauthorized access and erroneous changes that could significantly affect online businesses and their customers. The introduction of .auLOCKDOWN was in direct response to the current climate of cybercrimes wherein hacking and social engineering has become more common in our online world. Both security initiatives have been well received in the market and based on the .au performance to date, both AusRegistry and auDA are confident .au will maintain its relevance and continue to be the preferred choice of Australian Internet consumers. Importantly, .au domain names remain the single best call to action marketers can use to promote an Australian business online. We hope you find the information presented in this report useful. Your feedback is greatly appreciated and we encourage you to continue the conversation with us via Twitter: @AusRegistry_au. Thanks for reading. Adrian Kinderis CEO, AusRegistry .au Under the Microscope .au consistently places in the top 10 of all 283 country codes Delegated in 1986, Australia’s top level domain, .au, is a namespace of approximately 2.9 million domains. Since 2002 .au has experienced tremendous growth attributed to new and modified policy, market competition amongst registrars, more businesses getting online and domain name investing. The rapid expansion rate of the early years has since stabilised with a consistent number of domains now created each year, supported by stable and healthy renewal rates. Domains under management volumes continue to grow albeit at a slower pace. This growth correction is indicative of a mature namespace consistent with other established ccTLDs including .uk, .de, .ca and .nz, and provides support for sustainable growth over the long term. In 2014 .au remains strong and relevant to .au Registrants. With respect to zone size, .au consistently places in the top 10 of all 283 country codes; a significant achievement when considering a population size of approximately 23 million. Our .au Survey 2014 report found that the majority of respondents (Australian Internet users) trust .au and interact with .au because of its connection to Australia. This suggests the management of the .au namespace is succeeding in promoting and maintaining a stable and secure utility. The .au Survey 2014 report can be accessed at www.ausregistry.com.au/research. 60,000 50,000 40,000 30,000 20,000 10,000 com.au BEHIND THE DOT • STATE OF THE .AU DOMAIN 1 net.au org.au other.au 4 Ju l-1 14 0 Ju n- com.au currently represents 83% of all domain creates for the last 12 months, followed by .net.au at 15%. Both com.au and net.au domains have the same eligibility requirements and are specifically for commercial entities, such as companies and businesses. 70,000 4 The first quarter of 2014/15 has seen slightly fewer creates than the same period last year, but numbers are still well within normal variation. 80,000 -1 4 The .au creates market is seasonal with higher numbers of creates recorded in the key Australian business months of March to November, although April is typically also impacted by the four day Easter holiday. Low numbers are generally experienced in the Christmas holiday season during December and January. .au Monthly Creates 90,000 ay Create numbers for .au remained stable in 2014, with a spike in May being driven by a highly effective net.au marketing promotion. Ap r-1 TDUM Growth Rate M 0% 4 2014 14 2013 ar- 2012 M 2011 4 2010 Fe b1 Sum of TDUM 2009 3 2008 -1 2007 Ja n 2006 3 2005 c-1 2004 De 5% 500,000 .au remains dominated by com.au, which accounts for 86% of all domains under management. net.au is the only other significant 2LD, while org.au, asn.au and id.au make up the remainder of the open 2LDs. Smaller zones such as org.au have a longer life and are more likely to renew – thus they are a bigger portion of domains under management than new creates. 3 10% -1 1,000,000 No v 15% 3 1,500,000 t-1 20% Oc 2,000,000 The first quarter of 2014/15 has been the third consecutive quarter of 6% growth, indicating that the .au growth rate has stabilised. This is an expected result following the growth rate decline after the early exponential growth experienced. 3 25% p1 2,500,000 Se 30% 3 3,000,000 g1 35% Au 3,500,000 In September 2014 .au domains under management reached 2,881,387. This number has steadily increased over time. Examining the 12 month period from September 2013 to September 2014, the .au growth rate was 5.99%. Ju l-1 .au Domains Under Management .au is a member of Asia Pacific Top Level Domains (APTLD), an organisation for country-code Top Level Domains (ccTLDs) registries in the Asia Pacific region. 120 8,000,000 100 Domains 10,000,000 80 6,000,000 60 4,000,000 40 2,000,000 0 20 .au .cn .id TDUM .jp .kr .nz .qa .sg .my .hk 0 Domains per 1000 people Domains per 1000 people Domain Numbers in the APTLD Region - Sept 2014 The ccTLDs included in the graph are all members of APTLD. The countries represented have been selected based on availability of up-to-date domain data as well as to include a range of significant regional interests. Due to its large number of domains under management the .au namespace is a significant zone within the APTLD region. It also features amongst the highest per capita (number of domains held per 1,000 people) ccTLDs. This holds true regardless of the level of internet access in the general population, because several highly connected countries have much lower domain ownership rates. This suggests that .au offers Australians value, hence corresponding with its high uptake and utilisation. Information about APTLD is available at www.aptld.org. 80% 60% 40% 20% 0 p1 Oc 2 t-1 No 2 vDe 12 c-1 Ja 2 n1 Fe 3 b1 M 3 ar1 Ap 3 rM 13 ay Ju 13 n1 Ju 3 l-1 Au 3 gSe 13 p1 Oc 3 t-1 No 3 vDe 13 c-1 Ja 3 n1 Fe 4 b1 M 4 ar1 Ap 4 rM 14 ay Ju 14 n1 Ju 4 l-1 Au 4 g14 The first time renewal is the group least likely to renew due to a number of factors. Some of these factors include impulse purchases, failed businesses, speculation and unused domains. Names that have been owned for a number of years are also more likely to have website and email assets built up, which contributes to the lower volatility of second and subsequent renewal rates. 100% Se The length of time any .au domain name has been registered is the best indicator of propensity to renew. Domain names that are at least 6 years old (having been renewed for the third or subsequent time) are more than 80% likely to renew again. .au Renewal Rates by Domain Age Renewal Rate In the .au namespace the standard domain name license period is 2 years. A domain name may be renewed a maximum of 90 calendar days before the expiry date, and 30 calendar days after the expiry date providing the same eligibility criterion is met. 1st Renewal 2nd Renewal Subsequent Renewal Overall Large portfolios divesting in late 2013 are the only significant variation from this behaviour. This was a brief period where domain investors and Search Engine Optimisation (SEO) businesses rationalised domain name holdings after Google search algorithm updates introduced by Penguin 2.0 and Hummingbird. These changes affected ‘keyword rich’ domain names which were no longer returning the value they once held and drove the dip in second time renewal rates in late 2013. BEHIND THE DOT • STATE OF THE .AU DOMAIN 2 .au Research and Surveys “Business websites continue to be the main use for a .au domain name” AusRegistry in conjunction with the .au Domain Administration (auDA) conducts yearly surveys of Australian Internet Users. Data collected from the surveys delivers valuable insight into the current sentiments of Internet users in Australia. This information contributes to the development of key technical and policy implementations and provides important feedback in relation to the performances of both AusRegistry and auDA. Source: 2014 .au Survey The data provided in this section is taken from the 2013/2014 .au survey which attracted 3,118 responses which came from: • 2,748 General respondents who sourced the survey from a public website not associated with the domain name industry • 370 Industry respondents who sourced the survey from the AusRegistry or auDA website Of the respondents, 50.3% were female and 49.7% were male. The 2014 .au survey can be accessed at http://www.ausregistry.com.au/research-au. In the 2014 survey, security mindfulness (being aware of the inherent risks when transacting online) was given particular consideration. This approach was undertaken to gain insight into online behaviour and to understand the level of importance placed on safe interaction online. This feeds into more focused marketing and education campaigns and influences policy and technical change and implementation. Security Mindfulness 70% 60% 50% 40% The survey question asked if the respondent was more likely to provide accurate personal information (such as credit card details, name and address) to a website if it had one of the possible characteristics provided. 30% 20% 10% 0 It’s a secure site It’s an It’s deemed A friend has It looks I don’t organisation secure by vouched for professional worry about I trust my security the website security software online Other “In the 2012/2013 financial year over 11 million Australians used the Internet to purchase goods and services and to pay bills and perfrom banking” Source: ABS Catalogue 8146.0 - Household use of Information Technology, Australia, 2012-13 The results indicate that Australian Internet users on the whole are security conscious individuals – 61% of respondents focused on a site being secure and 64% focused on an organisation being one they trust. Pleasingly only 2% of all respondents say they do not worry about online security. Zone Preference for Security Purposes 80% 70% 60% 50% 40% 30% 20% A second survey question asked the respondent what website extensions were they more likely to provide accurate personal information to (such as credit cards details, name and address). Respondents could nominate multiple zones to which two-thirds of all respondents chose .au while only a third chose .com 10% 0 .au .com The overwhelming support for .au above the other zones indicates.au survey respondents trust the .au ccTLD. BEHIND THE DOT • STATE OF THE .AU DOMAIN 3 .net .nz .te I don’t pay attention Other .au Focus on Domains Three things you didn’t know about .au The extensive data within .au allows for a rich analysis of the namespace. The information obtained supports further .au development, helps shape policy, fosters technical changes and implementations, and contributes towards research, education and marketing. This section looks more broadly at .au statistics and provides information of interest that is rarely presented in general reporting. This data may be seasonal or specifically related to a once off event. In the first quarter of 2014/15 we focus on three things you didn’t know about .au. These facts include a breakdown of domains per state, the age of all domains under management and the typical length of .au domain names. 43% .au Domains per Australian State While domain names are not physically located within an Australian state, registrants supply an address at time of registration. State is not a compulsory field, but where it was not available the state has been inferred from the postcode supplied. There are a small number of registrants who have neither provided a state or legal Australian postcode – these individuals have been placed in the ‘other’ category along with international registrants. 1,000,000 800,000 600,000 400,000 200,000 0 of all .au domains under management are under 2 years old NSW VIC QLD WA SA Other ACT TAS NT While domain names are licensed for a two year period, renewals allow names to be continuously held for much longer periods. This graph describes the length of time domain names currently registered have been held. Where a name has lapsed and been repurchased the length of time calculation starts from the latest ‘Create’. A lower renewal rate for .au domains at the end of the first registration term (at just over 50%) coupled with the rapid growth in the namespace over the past 10 years, means that many domain names are less than 4 years old. Forecasts point to a shift from this state as the namespace further matures, providing a more even spread in the 4-6 years and 6-8 years categories. This will be as a consequence of maturation and predicted higher renewal rates, as the result of auto-renew being introduced in 2013. Distribution of .au domain holding is broadly proportional to the population size of each Australian state, although there are slightly higher ownership rates per capita for the eastern seaboard states of New South Wales, Victoria and Queensland. Age of the .au Domains Under Management 3% 2% 2% 5% 43% Under 2 years 9% 2 - 4 years 2 - 4 years 4 - 6 years 6 - 8 years 8 - 10 years 13% 10 - 12 years Over 14 years 23% BEHIND THE DOT • STATE OF THE .AU DOMAIN 4 Domains by String Length (excluding zone) 450,000 400,000 350,000 No. of Domains 300,000 250,000 200,000 150,000 100,000 50,000 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 3 5 7 9 11 13 15 17 19 21 23 25 27 + Number of Characters String length is the number of characters in a domain name to the left of the dot, for example ausregistry.com.au has an 11 character string length. In .au the composition of domain names must: • Be at least two characters long • Contain only letters (a-z), numbers (0-9), hyphens (-), or a combination of these; • Start and end with a number or a letter, not a hyphen • Not contain hyphens in the third and fourth position (eg ab--cd.com.au) Shorter, more memorable domain names are limited due to the finite number of character combinations available. These names are generally deemed more valuable in the secondary market. However, while almost all two and three character combinations available are currently in use, registrants show a strong preference for domain name meaning provided by longer names rather than the brevity of two or three character combinations. Names between 9 and 15 characters long appear to be popular, with more than 48% of all registered names falling in this bracket. The graph shows the breakdown of .au domains by string length with names in the 10 -13 character count being the most common. BEHIND THE DOT • STATE OF THE .AU DOMAIN 5 .au Governance The .au domain space ‘does what it says on the tin’ One of auDA’s key roles is to set and enforce the policy rules for .au domain names, so that the .au domain space ‘does what it says on the tin’. Strict eligibility criteria ensures that .au domain names can only be registered by Australian entities and individuals, or those registered to trade in Australia. The eligibility criteria also help to maintain the distinct purposes of the different .au 2LDs, such that com.au and net.au are for commercial purposes, whereas org.au and asn.au are for non-commercial purposes. Each .au domain name registrant enters into a licence agreement which requires them to comply with the eligibility criteria and other auDA published policies. Where a registrant is found to have breached auDA policy, then either auDA or the registrar of record is entitled to cancel their domain name licence and delete the domain name. When auDA or the registrar of record deletes a domain name for breach of policy, the domain name is placed into “pending policy delete” status for 14 calendar days. The domain name can be reinstated during this period, if the registrant is able to correct their breach of policy. If not, then the domain name is purged from the registry database at the end of the period. 700 90% .au Policy Deletes (and Reinstatement Rate) 80% 600 70% 500 No. of Domains 60% 400 50% 40% 300 30% 200 20% 100 10% 0% Au g12 Se p12 Oc t-1 2 No v-1 2 De c-1 2 Ja n13 Fe b13 M ar13 Ap r-1 3 M ay -1 3 Ju n13 Ju l-1 3 Au g13 Se p13 Oc t-1 3 No v-1 3 De c-1 3 Ja n14 Fe b14 M ar14 Ap r-1 4 M ay -1 4 Ju n14 Ju l-1 4 Au g14 0 com.au net.au org.au This graph illustrates the number of policy deletes occurring in a given month over a 2 year rolling period. The reinstatement rate indicates when a policy deleted domain name is reinstated or ‘undeleted’ – which occurs when a registrant corrects their breach of policy. The ‘undeleted’ domain is tied back to the month the policy delete originally occurred. It should be noted that in April 2014, auDA commenced an audit of .org.au domain names with respect to eligibility, id.au asn.au Reinstatement Rate which has resulted in the marked increase in org.au policy deletes during the year. 54% of the policy deletes in the last year have been org.au compared with only 9% in the previous year. The graph is published on a one month delay to ensure all reinstatements are captured as names marked for deletion late in one quarter may be reinstated in the first two weeks of the next. BEHIND THE DOT • STATE OF THE .AU DOMAIN 6 .au DNS and Security The ISS was developed in consultation with AusRegistry, Registrars and other industry participants. Upholding the operational stability and utility of the .au namespace in light of increased and more sophisticated cyber security incidents (mainly Distributed Denial of Service attacks) has been a large focus of the .au namespace in 2014. To mitigate against the impact of DNS outages AusRegistry operates a global Anycast DNS network across 18 DNS sites covering every continent. The Anycast DNS network is ISO27001:2006 Certified and includes DNSSEC capability, full IDN capability, and delivers services over IPv4 and IPv6. As an added level of protection against website hijacking, as well as unintended technical mistakes, AusRegistry launched .auLOCKDOWN – a security protocol allowing .au domain name holders to lock their domains’ name server delegations, and prevent changes other than those by a pre-authorised Registrar with strict authenticated access keys. It was approved by the auDA Board in February 2013. auDA has invested extensive resources to develop the Information Security Standard (ISS). The ISS sets minimum standards that are aimed at safeguarding Registrant data. Existing .au Registrars are permitted 2 years to achieve ISS accreditation. For new Registrars entering the .au market, ISS forms part of the accreditation process. The objective of the ISS is to protect .au registrants and the overall integrity and stability of the .au DNS as well as encourage and assist Registrars to manage and improve the security and resiliency of their own businesses. This section reports on the quarterly DNS traffic in .au and its global distribution. Billions Millions .au DNS Query Traffic 45 40 10% 1,000 30 25 800 20 600 15 400 10 Average Daily Queries 1,200 35 Monthly Queries .au DNS Query Traffic - Global Distribution 1,400 2% 1% 43% North America ANZ 14% Europe Asia South America Africa 200 5 p14 14 4 30% Se Au g- Ju l-1 4 -1 4 -1 Total Queries Ju n 4 ay M 14 Ap r-1 arM Fe b Ja n1 4 0 -1 4 0 Queries per Day DNS traffic in .au is steadily increasing, up 5% from the year previous. Whilst the increase in traffic is similar to current registration growth across the .au 2LD namespace the two are driven by different factors that don’t generally move together. Therefore a correlation between the two should not be made. Rather the increase shows the growing number of end users and ISPs making use of the DNS system. IPv6 requests are also increasing at a steady rate. This quarter over 10% of clients are using IPv6 to query AusRegistry’s systems. This number highlights an overall trend toward IPv6 adoption however the actual number of end users are less once infrastructure services are accounted for. As earlier graphs in the report have shown, while most .au domains are held by Australians DNS data demonstrates that they are accessed from all over the world. The global distribution graph illustrates the network traffic received in .au. Network traffic needs to be considered relative to population size and therefore the 30% ANZ figure represents a high uptake in a smaller population (and the high international figures are driven by the larger connected population of those continents.) BEHIND THE DOT • STATE OF THE .AU DOMAIN 7 Glossary of Terms .au Domain Administration Ltd auDA The policy authority and industry self-regulatory body for the .au domain space. AusRegistry Pty Ltd AusRegistry The Registry Operator for the open 2LDs (com.au,net.au, org.au, asn.au, and id.au); the community geographic 2LDs (act.au, nsw.au, nt.au, qlzd.au, sa.au, tas.au, vic.au and wa.au); and two closed 2LDs (edu.au and gov.au). Auto renewal Auto-renewal means a service that enables a registrant to have their domain name automatically renewed by the registrar of record prior to the expiry date. Country code top level domain ccTLD A TLD that is used to represent a country or external territory. Some examples of ccTLDs are ‘.uk’ for the United Kingdom, and ‘.au’ for Australia. Domain name / Domain An identification string that defines a realm of administrative autonomy, authority, or control on the Internet. Domain names are formed by the rules and procedures of the DNS. Any name registered in the DNS is a domain name. Domain Name System DNS A hierarchical distributed naming system for computers, services, or any resource connected to the Internet or a private network. It associates various information with domain names assigned to each of the participating entities. Most prominently, it translates easily memorised domain names to the numerical Internet Protocol (IP) addresses needed for the purpose of locating computer services and devices worldwide. Generic top level domain gTLD Most TLDs with three or more characters are referred to as generic TLDs, or gTLDs. They can be subdivided into two types; ‘sponsored’ TLDs (sTLDs) or ‘unsponsored’. TLDs (uTLDs). For the most part a uTLD operates under policies established by the global Internet community directly through ICANN, while an sTLD is a specialised TLD that has a sponsor representing the narrower community that is most affected by the TLD. BEHIND THE DOT • STATE OF THE .AU DOMAIN 8 Hold / Holding / Held (a domain name) Registrar Hold and its derivatives are terms that have been used throughout this report to denote the act of licencing a domain name. An entity that registers domain names for Registrants and in the case of the .au ccTLD, is accredited by auDA. As per auDA’s Domain Name Eligibility and Allocation Policy Rules for the Open 2LDs (2012-04) there are no proprietary rights in the domain name system (DNS). A registrant does not “own” a domain name. Instead, the registrant “holds” a licence to use a domain name, for a specified period of time and under certain terms and conditions. http://www.auda.org.au/policies/auda-2012-04 Hummingbird Google Hummingbird is a search algorithm used by Google. Internationalised domain name IDN A domain name that includes characters from scripts other than the 26 letters of the Latin alphabet (a–z). An IDN can contain Latin letters with diacritical marks, or may consist of characters from non-Latin scripts. Internet Assigned Numbers Authority IANA A department of ICANN, which oversees global Internet Protocol (IP) address allocation, autonomous system number allocation, root zone management in the DNS, media types, and other IP-related symbols and numbers. Internet Corporation for Assigned Names and Numbers Second Level Domain 2LD The alphanumeric string before the dot and the TLD. AusRegistry is the Registry Operator for the open 2LDs (asn.au, com.au, id.au, net.au and org.au); the community geographic 2LDs (act.au, nsw.au, nt.au, qld.au, sa.au,tas.au, vic.au and wa.au); and two closed 2LDs (edu.au and gov.au). Total Domains Under Management TDUM Top Level Domain TLD The name at the top of the DNS naming hierarchy. It appears in domain names as the string of letters following the last (right-most) ‘dot’, such as ‘net’ in ‘www.example.net’. Zone A portion of the namespace in the DNS for which administrative responsibility has been delegated. Data References Domain Numbers in the APTLD region .cn http://www1.cnnic.cn/IS/CNym/CNymtjxxcx/ ICANN The global DNS administrator, formed in 1998, is a non-profit public-benefit corporation with global participants dedicated to keeping the Internet secure, stable and interoperable. It promotes competition and develops policy on the Internet’s unique identifiers. .id http://www.pandi.or.id/id/statistik IPv6 .sg http://www.nic.net.sg/page/registration-statistics IPv6 is a standard developed by the Internet Engineering Task Force, an organisation that develops Internet technologies. The IETF, anticipating the need for more IP addresses, created IPv6 to accomodate the growing number of users and devices accessing the Internet. .my https://www.mynic.my/en/statistics.php Penguin 2.0 Google Penguin 2.0 is a search algorithm used by Google. .jp http://jprs.co.jp/en/stat/ .kr http://isis.kisa.or.kr/eng/ .nz http://dnc.org.nz/content/2014-09_stats.html .qa http://domains.qa/en .hk https://www.hkirc.hk/content.jsp?id=77#!/&in=/ aboutHK/registration_statistics_hkirc.jsp .au Survey 2014 Understanding the Australian Internet User http://www.ausregistry.com.au/research-au Registrant An entity or individual that holds a domain name licence. BEHIND THE DOT • STATE OF THE .AU DOMAIN 9 Disclaimer This report has been produced by AusRegistry and is only for the information of the particular person to whom it is provided (the Recipient). This report is subject to copyright and may contain privileged and/or confidential information. As such, this report (or any part of it) may not be reproduced, distributed or published without the prior written consent of AusRegistry. This report has been prepared and presented in good faith based on AusRegistry’s own information and sources which are believed to be reliable. AusRegistry assume no responsibility for the accuracy, reliability or completeness of the information contained in this report (except to the extent that liability under statute cannot be excluded). To the extent that AusRegistry may be liable, liability is limited at AusRegistry’s option to replacing, repairing or supplying equivalent goods or paying the cost of replacing, repairing or acquiring equivalent, or, in the case of services, re-supplying or paying the cost of having such re-supplied. © 2014 BEHIND THE DOT • STATE OF THE .AU DOMAIN 10
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