re hu oc Br n io at tr is eg R www.pco.asn.au BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA REGISTER ONLINE 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND THE CONFERENCE WHO SHOULD ATTEND “The Meetings Industry has come of age. It has firmly placed itself at the centre of tourism as one of the key drivers of the sector’s development and an important generator of income, employment and investment.” Taleb Rifai, Secretary-General, World Tourism Organization in this year’s Global Report on the Meetings Industry. • The sector continues to expand in our part of the world, with the addition of many new meetings venues both publicly and privately funded. While “bricks and mortar capacity” is growing rapidly, the nature of meeting and event design, delivery, marketing and management is in a state of transition. Just as the old sales models were about cold calling, product demos and lead qualification, the new model is about social networks, education and engagement. The communication cycle is now a “conference to conference” activity and involves many technology mediums. Delegates want to be more engaged in the process both before and after the conference or event. Convenors and event owner’s expectations are changing, along with those of sponsors and exhibitors, so how do event managers accommodate and identify these changes? This year’s conference will continue the conversations we started in Melbourne in 2013. We will examine the relationships and interdependence between venues, transport, delegates, convenors, managers, technology, governments and clients. How are the expectations of each group changing? How will we build the next generation of successful meetings and events? Join us in Canberra and help answer the question! • • • • • Owners/directors of conference and event management companies. Conference managers, supervisors and coordinators from independent conference and event management companies. In-house association conference and event managers, supervisors and coordinators. In-house government conference and event managers, supervisors and coordinators. In-house corporate conference and event managers, supervisors and coordinators. Conference and event management educators. DESTINATION While Canberra remains a young city, it is a city of immense resources and opportunity that has earned its place as a great capital, and continues to grow and develop each and every year. It offers extensive parks, gardens and cycle paths enabling wonderful ways to explore and visit Canberra. With four distinct seasons, the climate encourages excellent food and wine in and around the region. As a result, an amazing food scene in Canberra has been developed, offering a large range of stylish cafes, bars and restaurants. Purpose-built as the meeting place of the nation, Canberra offers infrastructure and expertise unique in Australia. World experts, famous artists, leading researchers including Nobel Prize winners, senior executives, federal politicians, media figures and business leaders reside and do business in our city every day. Canberra is also home to national landmarks and institutions such as Parliament House, the Australian War Memorial and the National Library - to name a few - each with its place in the Australian Story. COUNCILLORS Barry Neame - CEM, PCO-DIR. President, PCO Association. Director, Consec - Conference Mangement Peter Sugg - CEM, PCO-DIR. PCO Association Treasurer. Managing Director, AST Management Pty Ltd Francis Child - CEM, PCO-DIR. Managing Director, The Association Specialists Mary Sparksman - CEM, PCO-DIR. Director, YRD Anne-Marie Quinn - CEM, PCO-DIR. Director, All Occasions Group Paula Leishman - CEM, PCO-DIR. Managing Director, Leishman Associates Mike Pickford - CEM, PCO-DIR. Director, ASN Events Alison Petrie - PCO-DIR. Managing Director, EECW Pty Ltd Janet Mathieson - Chairwoman of the New Zealand PCO Group REGISTER ONLINE PCO CONFERENCE 2014 3 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND PROGRAM HIGHLIGHTS The program is intended to provide all participants with an opportunity to contribute and learn. The program will include: • • • • • keynote presentations and hands-on workshops by renowned Australian and New Zealand speakers concurrent sessions, workshops and panel sessions two networking functions trade exhibition of leading industry professionals owner/directors SIG and in-house SIG meetings. NETWORKING FUNCTIONS Welcome Reception Sunday 30th November - 5.00pm - 8.00pm Exhibition Hall, National Convention Centre, Canberra Inclusive of full registration for members, non members and exhibitors only. Be prepared for a night to tantalise your senses. You will be whisked away to destinations around the globe with premium catering being served throughout the exhibition. Networking Function Monday 1st December – 5.15pm – 7.00pm National Museum of Australia Inclusive of full registration for members, non members and exhibitors only. SPONSORS The PCO Association would like to sincerely thank the following sponsors for their support of the 2014 Conference. REGISTER ONLINE PCO CONFERENCE 2014 5 Experience Paradise in Surfers or Serenity in Palm Cove... We would like to welcome you to experience the modern refurbishments of our Surfers Paradise Hotel and enjoy our tranquil new property in Tropical North Queensland. Full day delegate packages from $51pp Accommodation rates from $120 per night www.grandchancellorhotels.com Barlens specialise in providing exhibtiion, party, corporate and event hire. Servicing NSW, Vic and the ACT, Barlens have the know-how, industry experience and innovative solutions to make your event a success. Exhibitors need to feel confident their message is highly visible and attractive to all of their visitors. An important part of this means ensuring the brand image is well presented and all marketing material works together to get the best result from the exhibition stand. The best way to attract the calibre of participants you want is to offer them bold and functional booth design, flexible equipment hiring ideas and clever AV solutions. • • • • Consultation and advice Supply and service Extensive furniture range AV and printing solutions Contact Angela Volpato 07 5579 3442, bdm1@hgcsurfersparadise.com.au Contact Barlens Canberra 02 6206 2100 Albury 02 6041 5700 or view our product catalogue and location details online at barlens.com.au exhibitions custom booths corporate events 2014 BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA EXHIBITION T E R R AC E T E R R AC E TERRACE BGA 3 3 3 3 3 3 3 3 3 3 3 22 23 24 25 26 27 28 29 30 31 32 BGA 2 2 3 33 FHR 3 LOADING 34 21 3 3 56 3 3 20 19 3 18 3 17 54 2 9 2 3 LOADING 16 9 2 3 3 3 2 3 41 43 3 1 3 51 60 3 44 50 ENTRY FOYER 2 3 3 52 57 CATERING Seating 49 2 3 59 3 F 2 40 2 Meeting Space 58 2 46 3 36 37 4 2 CATERING OLOADING DOCK 2 35 3 39 45 47 4 3 3 38 48 3 53 55 2 3 FHR 3 2 42 2 15 3 3 2 2 3 3 3 3 3 3 3 3 3 3 3 14 13 12 11 10 9 8 7 6 5 4 STAIRS FHR STAIRS FHR FHR 1 2 3 4 5 6 7 8 - 10 11, 12 13 14 15 16 17,18 19 21 22,23 24 25 26 27 28 29 KITCHEN = FIRE HOSE REEL KITCHEN Coastal Productions P&O Cruises Starwood Hotels and Resorts Select Audio Visual Currinda Adelaide Convention Centre & Adelaide Expo Hire Events Plus Promotions Business Events Tasmania Hotel Realm/Hotel Bunbury Explore Sailing Corporate Events National Museum of Australia Rydges Hotels & Resorts, North Queensland Bridgeclimb Sydney Perth Convention Bureau Hotel Grand Chancellor Murrays Harry the Hirer Pan Pacific Hotels Australian Institute of Sport Barlens Mantra Group TFE Hotels Daydream Island and Maui Jim Sunglasses SYDNEY MELBOURNE BRISBANE + 61 2 9645 7000 + 61 3 9676 7777 + 61 7 3442 4100 30 31 32 Sales Plan 33 34-36 37 39 40 41 42 43 44 45, 46 49, 50 51 52 53 54 57 58 59 60 © Copyright. All rights reserved ExpoNet < TO LIFT Lancemore Group Smartevent PCO Conference Crowdcomms 4 Epicure & Perth Convention and Exhibition Centre 100% Pure New Zealand Brisbane Convention and Exhibition Centre H2 Insurance Solutions IHG Accor Tradevent Solutions & Show Gizmo Gold Coast Convention Centre CIM Magazine Centium Software Exponet Luna Park Venues National Gallery of Australia Voyages Indigenous Tourism Australia Outrigger Hotels and Resorts Grace Hotel Sydney etouches Redback Conferencing ICMI account: Michael F stand: venue: National Convention Centre, Canberra designer: Jaron T size: show date: 30th November to 2nd December, 2014 revision by: Jaron T revision: project code: PCOCCV4 date: 4/04/2014 12:26:25 PM L:\2014\p\PCOCCV4\Floorplans CAD\PCOCCV4 - Canberra Convention - V3.rvt - file path Exhibitor list current as of publication date. Please refer to the website for any updates. REGISTER ONLINE PCO CONFERENCE 2014 7 From Centium Software: the creators of EventsPro® WHEN PRODUCTIVITY MATTERS + + + + + Manage any type of event Accelerate productivity Create mobile apps Receive 24/7 support Enjoy simple pricing Australia: 1300 CENTIUM (1300 236 848) New Zealand: 09 951 8085 MULTIPLE EVENTS. COUNTLESS DETAILS. ONE ROBUST SOLUTION. Int’l: +61 7 3341 8320 Email: info@eventsair.com EventsAir.com 2014 BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA PROGRAM The full conference program can be viewed online at http://conference.pco.asn.au/program.html DAY 1 - SUNDAY 30TH NOVEMBER - WORKSHOPS 11.00am Registration Opens 12.00pm - 2.30pm Owner/Directors SIG Part 1 Part 2 will be a webinar for participants three months after the conference 1.00pm - 2.30pm In-house Events Managers SIG Part 1 Part 2 will be a webinar for participants three months after the conference 2.30pm - 3.00pm Afternoon Tea 3.00pm - 4.30pm Workshop 1 Workshop 2 Workshop 3 Tech SIG Innovation SIG How to Win more Tenders and Proposals BMV Solutions Project Management Tools Maja Kowalski Director, Beyond Projex Think Differently Together Lynne Schinella CEO RIPE Tech SIG Meeting Craig Rispin CEO, The Future Trends Group Business Innovation SIG Meeting Danny Davis Vandis Advisory 5.00pm - 8.00pm Welcome Reception in the Exhibition Hall DAY 2 - MONDAY 1ST DECEMBER 8.45am - 9.00am Official Welcome – Master of Ceremonies Scott Williams 9.00am - 9.30am The Economic Outlook for 2015 Richard Robinson, Associate Director - Economics, BIS Shrapnel Pty Ltd Proudly sponsored by EventsAIR from Centium Software 9.30am - 10.00am The Meetings Industry and Government Matthew Hingerty, Chair, Business Events Council of Australia Inc., Chief Executive Officer and Managing Director, Barton Deakin Canberra 10.00am - 10.30am The Amex Global Meeting Report for 2015 Belinda Doery, Director, American Express Meetings & Events, Asia Pacific 10.30am -11.00am Morning Tea in the Exhibition Hall 11.00am -11.30am Women Leading Change - Achieving and Flourishing Christine Nixon - 19th Chief Commissioner of Victoria Police, the first woman to become a police commissioner in Australia. She led 14,000 staff, operating across more than 500 locations and oversaw an annual budget of $1.7 billion. Proudly sponsored by ICMI 11.30am -12.00pm Are Exhibitions and their Associated Events on your Radar? Have you Given the Channel the Attention it Deserves? Joyce DiMascio, Chief Executive Officer, The Exhibition & Event Association of Australasia (EEAA) 12.00pm -12.30pm Explore... Challenge... Unlock Holly Ransom… a 2013 finalist for the Young Australian of the Year and was named by the Financial Review as one of the 100 Most Influential Women in Australia. Proudly sponsored by ICMI 12.30pm - 1.30pm Lunch in the Exhibition Hall REGISTER ONLINE PCO CONFERENCE 2014 9 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND PROGRAM Session 1: Communication Face2FACE Proudly sponsored by Brisbane Marketing 1.30pm - 2.00pm The Pitch is Back! Andrew Klein, Spike Presentations 2.00pm - 2.30pm Sticky Business Lynne Schinella, CEO RIPE The Hotel Market: Future Trends Bryon Merzeo Tourism, Hospitality & Leisure, Deloitte Touche Tohmatsu Q&A 2.30pm - 3.00pm 3.00pm - 3.30pm Session 2: Looking OUT Q&A Afternoon Tea in the Exhibition Hall Session 3: Content Management & Social Media Session 4: Tax, GST and Compliance 3.30pm - 4.00pm Social Media - New Directions Jonathan Crossfield, Storyteller - Marketer - Writer - Social Media Tax Issues for Meetings and Events Jacqueline Hardwick, Director, Ryan Australia 4.00pm - 4.30pm Content Management is King Sarah Mitchell, Content Marketing Guru Tax Issues for Meetings and Events in New Zealand Including Changes to GST Peter Scott, Partner, KPMG New Zealand Q&A 4.30pm - 5.00pm 5.15pm - 7.00pm Q&A Networking Drinks - Offsite Function followed by Hosted Dinners DAY 3 - TUESDAY 2ND DECEMBER Session 5: You can too! 9.00am - 9.30am 9.30am - 10.00am Start Ups! Gen George, Founder of OneShift… many entrepreneurs dream of the day when they land that first big investment, but Gen George has found it is just the beginning of the journey. Session 6: Global Destinations Meeting in Asia Jackie Caldwell, Malaysia Convention & Exhibition Bureau Sponsored by Malaysia Convention & Exhibition Bureau Managing Your Personal Brand Sue Currie, Director, Shine Strategies to grow your personal brand, reputation and profile that will add to your impact and influence. Q&A and social media 10.00am - 10.30am Q&A and social media 10.30am - 11.00am Morning Tea in the Exhibition Hall 11.00am - 11.30am Meetings and Events - Membership Association Perspectives and Trends John Peacock, General Manager, Association Forum 11.30am - 12.00pm Competing with Meeting Destinations in Asia Sue Sullivan, Chief Executive Officer, Conventions and Incentives New Zealand 12.00pm - 12.30pm Conference & Event Programs – Moving Beyond the Mundane Michael Hann CEO, Deep Blue Learning Proudly sponsored by EziTag Systems 12.30pm - 2.30pm 2 hour Lunch in the Exhibition Area (Lunch and Exhibitor Meetings) 2.30pm - 4.00pm Q & A - The Meetings and Events Industry Panel. An Interactive Session with Delegates. A five minute address from 6 industry leaders followed by a moderated Q&A with delegates - Association Meetings - Venues – Transparency – Client Expectations – Technology and more 4.00pm - 4.35pm Official Close followed by Lighten UP! REGISTER ONLINE PCO CONFERENCE 2014 10 www.coastalproductions.com.au Proud sponsors of the PCO Association Download the app @ eventmobi.com/PCO2014 Booth 32 REGISTRATION 2014 Those who wish to attend can register by completing their Registration Online and submit with payment to the PCO Association. Or, complete the registration form on the last page. Please note a separate registration needs to be completed for each person. 30THStandard NOVEMBER - 2ND DECEMBER 2014 $895.00 NATIONAL CONVENTION $1,195.00 CENTRE, CANBERRA Registration Type Early Bird Full Registration Member $695.00 Full Registration Non Member* $995.00 Day Registration Member $495.00 $695.00 Day Registration Non Member $595.00 $795.00 Workshop Only Registration $215.00 Extra Exhibitor Pass $550.00 Welcome Reception Ticket $100.00 BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND * Non Member registration includes 1 year’s membership to the PCO Association for eligible PCO’s. CONFERENCE REGISTRATION INCLUSIONS FULL REGISTRATION • • • • • All conference sessions. Conference workshops. Conference materials, including satchel and handbook. Morning, afternoon teas and lunches for the duration of the conference. Attendance to conference social functions including the Welcome Reception and Networking Drinks. DAY REGISTRATION • • • • Conference sessions for nominated day. Conference materials, including handbook. Morning and afternoon teas and lunches on nominated day. The Welcome Reception and other social functions are not included. Tickets can be purchased via the registration form. WORKSHOP ONLY REGISTRATION • • Attendance at a nominated workshop on Sunday 30th November 2014. The Welcome Reception and other social functions are not included. Tickets can be purchased via the registration form. Early Bird Registration - A discount is available for registrations received and paid before the 17th October 2014. Any registrations not paid by that date will be re-invoiced at the standard rate. Payments - Once registration is received a confirmation email and tax invoice will be issued. All accounts must be paid in full 30 days from the invoice date or 10 business days before the conference start date, whichever comes first. If payment is not received prior to the conference, access will be granted only after full payment is made via credit card or cash on site. PCO CONFERENCE 2014 12 GOLD COAST’S NEWEST CONFERENCE CENTRE With a world class conference centre opening in 2015 catering up to 1000 delegates and easy access to Australia’s most exciting theme parks, Sea World Resort will become your gateway to unique day and night conferences and events on the Gold Coast. To discuss your next conference or event call 07 5591 0020 or email ConferencesAndEvents@vrtp.com.au. SeaWorldResort.com.au/conferences-and-events. 1407039 AUSTRALIAN OUTBACK SPECTACULAR © 2014 Village Roadshow Theme Parks. SEA WORLD © 2014 & TM Sea World Property Trust. WARNER BROS. MOVIE WORLD and logo and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc. (s14) DISCOVER A WORLD OF DIFFERENCE Let us take you on a wonderful journey of discovery with our stunning range of events. From dinner with the Dolphins at Sea World to a glamorous Hollywood cocktail party at Warner Bros. Movie World, we can tailor your next event to be something magical. 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA ACCOMMODATION Block bookings of accommodation have been made at properties near the National Convention Centre, Canberra. All prices will be in Australian Dollars (AUD) and include GST. The rates quoted for accommodation are specially negotiated rates for delegates of the PCO Conference and Exhibition 2014. Please do not contact the hotel directly to make accommodation bookings as the special rates can only be accessed by booking through the PCO Association. All accommodation bookings can be booked online at the same time as registering for the conference. Please provide credit card details, which will be forwarded to the hotel directly to secure your accommodation room, in accordance with the accommodation booking conditions. Please check the appropriate box on the registration form to authorise the forwarding of your credit card details to the hotel. Please take note of the conditions of booking for each of the hotels as provided below. Any requests to change a booking MUST be made in writing to PCO Association. *Please note bookings made after Tuesday 28th October cannot be guaranteed. CROWNE PLAZA HOTEL 1 Binara Street, Canberra ACT 2601 King Bed City View Room - $185 per night Two Double Beds City View - $185 per night Ideally located in Civic, the buzzing hub of the CBD, the Crowne Plaza Hotel is adjacent to the National Convention Centre and boasts fantastic views of Glebe Park. The hotel is an approximate 15-minute drive from the airport and should cost about AUD$20.00 in a taxi fare. Conditions of booking: A valid credit card is required to secure an accommodation booking. No show/cancellations within 14-7 days will be charged one (1) night’s room charge. No show/cancellations within 7 days will result in a cancellation charge of all room night’s booked. Please note your accommodation booking may be subject to a credit card surcharge fee (charged by the hotel). Full payment of your hotel account will be required upon departure. REGISTER ONLINE BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND NOVOTEL CANBERRA 65 Northbourne Avenue, Canberra ACT 2600 Standard Queen Room - $185 per night The Novotel Canberra enjoys one of the city’s best locations, situated on Northbourne Avenue and in the heart of the CBD, retail and entertainment centre. Under cover guest parking is available at the hotel for an additional charge. The hotel is an approximate 20 minute drive from the airport and should cost about AUD$25.00 in a taxi fare. The Novotel Canberra is a pleasant 10 minute walk to the National Convention Centre or 5 minutes by car. Conditions of booking: A valid credit card is required to secure an accommodation booking. No show/cancellations within 14 days will be charged one (1) night’s room charge. Please note your accommodation booking may be subject to a credit card surcharge fee (charged by the hotel). MEDINA EXECUTIVE, JAMES COURT 74 Northbourne Avenue, Canberra ACT 2601 One Bedroom Apartment (One Queen Bed) - $190 per night Two Bedroom Apartment (One Queen Bed & Two Singles) - $240 per night Two Bedroom Apartment (Two Queen Beds) - $240 per night Medina Executive, James Court is surrounded by all the conveniences of Canberra’s CBD, with its cafes, fine dining and shopping. Medina Executive, James Court is also handy to all the facilities and landmarks that this elegant city boasts including Parliament House, Canberra Casino, National Convention Centre, Canberra and lots more. Conditions of booking: A valid credit card is required to secure an accommodation booking. No show/cancellations within 14 days will be charged one (1) night’s room charge. Please note your accommodation booking may be subject to a credit card surcharge fee (charged by the hotel). QT LAKESIDE 1 London Circuit, Canberra ACT 2601 QT Standard Room - $195 per night QT Standard Room with Breakfast for Two - $220 per night QT/ Rydges Lakeside Canberra, a hotel of tradition and warmth, boasts a city centre location on the shores of Lake Burley Griffin. The hotels prime position, spectacular views and exemplary service ensure that guests are treated to a memorable stay in the Nation’s Capital. Conditions of booking: A valid credit card is required to secure an accommodation booking. No show/cancellations within 14 days will be charged one (1) night’s room charge. Please note your accommodation booking may be subject to a credit card surcharge fee (charged by the hotel). PCO CONFERENCE 2014 14 C A I R N S C O N V E N T I ON C E N T R E WORLD’S BEST CONGRESS CENTRE 2014 AIPC APEX AWARD visit: www.cairnsconvention.com.au Serious Business in Australia’s Most Stunning Location 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND REGISTER ONLINE PCO CONFERENCE AND EXHIBITION 2014 National Convention Centre, Canberra • 30 November - 2 December 2014 Complete your registration online or complete the form below. ABN: 3069 0730 722 Required* PERSONAL DETAILS Title (Prof/Dr/Mr/Ms/Other):...........................Given Name: ……..……..……..……..……..…… Last Name:................................................ Preferred Name for Badge:.................................................................................................................................................................... Position in Organisation:........................................................................................................................................................................ Department/Organisation:..................................................................................................................................................................... Postal Address:..................................................................................................................................................................................... Suburb:..........................................................................................State:....................................... Post Code:..................................... Phone: ( )................................................................................. Mobile: .......................................................................................... Fax:................................................................ E-mail:............................................................................................................................ Specific Requirements (dietary or otherwise):......................................................................................................................................... REGISTRATION Payment must be received by 5.00pm, 17th October 2014 to qualify for the Early Bird rate. Early Bird RateStandard Rate Full Registration Member c $695 c $895 Full Registration Non Member c $995 c $1,195 Extra Exhibitor Pass c $550 Workshop Day Only - Sunday c $215 Day Registration Member c $495 c $695 Day Registration Non Member c $595 c $795 Please indicate your day of attendance c Monday c Tuesday *Welcome Reception and Networking Drinks are not included in the day registration fee. WORKSHOPS Attendance to the workshops on Sunday 30th November is an ‘optional extra’ for fully registered delegates. Please indicate below which session you wish to attend by ticking the appropriate boxes. Sunday 30th November, 3.00pm – 4.30pm c Workshop 1: How to Win more Tenders and Proposals c Workshop 2: Project Management Tools c Workshop 3: Think Differently Together c Workshop 4: Tech SIG Group Meeting c Workshop 5: Business Innovation SIG Meeting SOCIAL PROGRAM For catering purposes, please indicate if you will attend the following inclusive functions (no indication will be registered as a NON ATTENDANCE): c Welcome Reception (included in full registration) REGISTER ONLINE c Networking Drinks (included in full registration) PCO CONFERENCE 2014 16 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND ADDITIONAL TICKETS c Welcome Reception (Sunday 30 November 2014) Number of Tickets: ________ @ $100 TOTAL: ________ ACCOMMODATION BOOKINGS (PRICES INCLUDE GST) Type of accommodation required: c Single (1 person) c Double (2 people, sharing same bed) c Twin (2 people, 2 separate beds) Crowne Plaza Canberra c City View Room $185 per night Novotel Canberra c Standard Queen Room $185 per night Medina Executive James Court c One Bedroom Apartment c Two Bedroom Apartment (One Queen Bed & Two Singles) c Two Bedroom Apartment (Two Queen Beds) $190 per night $240 per night $240 per night QT Lakeside c Standard Room c Standard Room with Breakfast for two $195 per night $220 per night Arrival Date:................................... Departure Date:........................................Estimated Time of Arrival: ……..……..……..……..…….. I wish to share accommodation with:..................................................................................................................................................... The above is available subject to availability at the time your registration form is received. Please DO NOT contact the hotel directly with any changes. ACCOMMODATION CANCELLATION If staying at the Crowne Plaza Canberra a cancellation fee of one nights room tariff will be charged to the delegate if any room is cancelled between fourteen and seven (14-7) days or less prior to arrival. A cancellation fee equal to one hundred percent (100%) of room nights will be charged to the delegate if any room is cancelled seven (7) days or less prior to arrival. If staying at the Novotel Canberra, a cancellation fee equal to one night’s accommodation will be charged if any room is cancelled fourteen (14) days or less prior to arrival. If staying at the Medina Executive, James Court, a cancellation fee equal to one night’s accommodation will be charged if any room is cancelled fourteen (14) days or less prior to arrival. If staying at the QT Lakeside, a cancellation fee equal to one night’s accommodation will be charged if any room is cancelled fourteen (14) days or less prior to arrival. ACCOMMODATION SECURITY c Yes, I agree to my credit card details being forwarded to the hotel to guarantee my reservation. Please note: your credit card details are required to guarantee your room. Neither PCO Association nor the hotel will make any charges against your card unless you fail to give sufficient notice in writing of your cancellation to the PCO Association by the date as noted in the cancellations section. Full payment of your hotel account will be required at the time of your departure. Rooms are quoted per room, per night and unless otherwise stated, breakfast is not included. All bookings, alterations or cancellations should be made to the PCO Association in writing. Please do not contact the hotel directly. Full payment of your hotel account will be required at the time of your departure. GRAND TOTAL OWING: $……………… REGISTER ONLINE PCO CONFERENCE 2014 17 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND METHOD OF PAYMENT c ChequeMake payable to: PCO Association and mail with registration form to: PCO Association Inc, PO Box 126, Macquarie ACT 2614 Australia c Credit Card c Mastercard Card Number: Expiry Date: ......... /............ Name on Card: .................................................................... Amount to be charged: ..................................................................................................... c EFT Transfer Account Name: PCO Association Inc. Bank: NAB Branch: Canberra City, ACT BSB Number: 082 902 Account Number: 39 680 6827 Transaction Reference Number: ......................................................................................... c Visa Credit cccc cccc cccc cccc Signature: ......................................................................................................................... Please note: A remittance advice must be faxed or emailed through once payment has been processed (facsimile: +61 2 6108 3537 and email: conference@pco.asn.au). Include surname/invoice number as point of reference. Reminder: Payment of your hotel account will be required at the time of your departure. Cancellations/Refunds The PCO Association understands that circumstances can change. At any point prior to the event you are welcome to contact us in writing to nominate a substitute delegate at no extra charge. A full refund less a $150 service fee will be issued for cancellations received on or before the 1st of November 2014. Registration cancellations received between the 2nd of November and the 14th of November 2014 will receive a 50% refund on the registration fees. No refunds will be issued on or after the 14th of November 2014. Non-payment does not constitute cancellation. c Please tick this box if you DO NOT want your details published in the delegate listing (name and organisation only to be provided to delegates). In registering for this conference, relevant details will be incorporated into a delegate list for the benefit of all delegates (name and organisation only), and may be made available to parties directly related to the conference including PCO Association Inc, the Conference Organising Committee, venues and accommodation providers (for the purposes of room bookings and conference options). By completing this registration form, you acknowledge that the details supplied by you may be used for the above purposes. Attendees are advised that photographs and videos may be taken during the conference and reproduced for promotional purposes. Disclaimer The conference registration and information brochure and conference program are correct at the time of printing/viewing. However, the organisers reserve the right to change the information where necessary. Liability Waiver In the event of industrial disruptions, the conference and the organisers accept no responsibility. In the event of the venue becoming unusable, or other circumstances, or the need to cancel the conference, there can be no liability on the organiser’s. REGISTER ONLINE PCO CONFERENCE 2014 18 2014 30TH NOVEMBER - 2ND DECEMBER 2014 NATIONAL CONVENTION CENTRE, CANBERRA BUILDING OPPORTUNITIES IN AUSTRALIA AND NEW ZEALAND Personal Insurance Delegates shall be regarded in every aspect as carrying their own risk for loss or injury to person or property, including baggage during the conference. We strongly recommend that at the time of booking your travel and tours you take out a travel insurance policy of your choice. The policy taken should include the loss of deposit through cancellation, medical insurance, loss or damage to personal property, financial loss incurred through disruptions to accommodation or travel arrangements due to strikes or other industrial action. The organisers are in no way responsible for any claims concerning insurance. Specific Needs We endeavour to ensure delegates with specific needs are catered for. Should you require particular assistance, please make a note on your registration form or contact the PCO Association by fax: +61 2 6108 3537 or email: conference@pco.asn.au Website Please check the PCO Association Conference website for regular conference updates at: http://conference.pco.asn.au/index.html Mail: PO Box 186, Macquarie ACT 2614 Australia Fax: +61 2 6108 3537 Email: conference@pco.asn.au Enquiries please email or phone +61 0 435 374 476 PCO CONFERENCE 2014 18
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