Adapting Open Innovation In ICT Ecosystem Dynamics By: Mohamed Eldishnawy Supervisor: Docent Kalevi Kilkki Comnet Research Team – Prof. Heikki Hämmäinen Outline • Background: What is Open Innovation? • Research Focus: What exists Vs. What is missing • Methods: From the dynamic and static point of view • Results • Interviews outcome – perception of open innovation • System Dynamics model • Business aspect of open innovation • Conclusion • Possible future work Eldishnawy Mohamed 6/10/2013 2 Background What is Open Innovation? Innovation ”An innovation is something original, new, and important - in whatever field - that breaks into (or obtains a foothold in) a market or society”* Innovation Vs. Invention *Based on Frankelius, P. (2009), Questioning two myths in innovation literature, Journal of High Technology Management Research, Vol. 20, No. 1, pp. 40–51. Innovation Process - Innovation Funnel Innovations acts as a competitive advantage G A Stevens, "3,000 raw ideas= 1 commercial success," vol. 40, no. 3, 1997. Eldishnawy Mohamed 6/10/2013 5 Closed Vs. Open Innovation Adapted from Henry Chesbrough, Open Innovation: The New Imperative for Creating and Profiting from Technology (HBS Press, 2003) Eldishnawy Mohamed 6/10/2013 6 Closed Vs. Open Innovation Eldishnawy Mohamed 6/10/2013 7 Closed Vs. Open Innovation Adapted from Henry Chesbrough, Open Innovation: The New Imperative for Creating and Profiting from Technology (HBS Press, 2003) Eldishnawy Mohamed 6/10/2013 8 Research Focus What exists Vs. What is missing • Revealing internal resources to external environment. Current Research Focused only over behavioral, managerial and legal aspects of open innovation • Out-licensing or selling products acquire inventions. • Input inventions to the innovation process. • Firms informal and formal. Studying static aspects of open innovation Eldishnawy Mohamed 6/10/2013 10 Research Questions • Modeling open innovation constitutional functions and variables • Explore Open innovation Business Phenomena Static and dynamic view of open innovation. Eldishnawy Mohamed 6/10/2013 11 Methods From the dynamic and static point of view Interviews • Review of scientific bibliography to analyze the main dimensions of open innovation. • Build semi-structured interviews questions. • Adapting multi-case nested experimental design. “An empirical inquiry that investigates a contemporary phenomenon within its real-life context; when the boundaries between phenomenon and context are not clearly evident; and in which multiple sources of evidence are used”* *R. K. Yin, "Case Study Research: Design and Methods," Sage, Newbury Park, CA., 1989. Eldishnawy Mohamed 6/10/2013 13 System Dynamics “Understanding the behavior of complex systems over time”* How open innovation starts and diffuses in innovative environments? • Ideas and successful products as stocks and flows • Analyzing Feedback and Causal loops Stocks Term for any entity that accumulates or depletes over time. Flows Rate of change in a stock MIT System Dynamics in Education Project (SDEP) Eldishnawy Mohamed 6/10/2013 14 Open innovation business aspects Areas of interest of open innovation M., Fredberg,T. and Ollila,S. Elmquist, "Exploring the field of open innovation," European Journal of Innovation Management, vol. 12, no. 3, 2009. Eldishnawy Mohamed 6/10/2013 15 Open innovation business aspects The long-tail business model C Anderson, Long tail, the, revised and updated edition: Why the future of business is selling less of more.: Hyperion Books, 2008. Eldishnawy Mohamed 6/10/2013 16 Results Interviews outcome – perception of open innovation System Dynamics model Business aspect of open innovation Interview Outcomes Perception of Open Innovation Open innovation is an ecosystem that includes multiple structures connected to each other in an evolutionary development. Eldishnawy Mohamed 6/10/2013 18 Interview Outcomes What delays innovation? • Absence of leadership • Lack of interest • Extreme Inbound open innovation • Mistrust What foster innovation? • Entrepreneurship spirit • Mixing the clusters • Monitoring the dwarfs • Active government and universities activities Eldishnawy Mohamed 6/10/2013 19 Open Innovation System Dynamics R1 Researched Ideas R2 Developed ideas R3 Commercialized ideas R4 Successful product R1: Rate of introducing new ideas into the firm R2: Rate of developing ideas R3: Rate of commercializing and marketing the idea R4: Adoption rate Eldishnawy Mohamed 6/10/2013 20 Introducing new ideas into the firm Organizational difference Knowledge compatibility factor + Establish external knowledge network + Knowledge outdate rate + External Knowledge network partners - + Researched Ideas + R1 + Knowledge Absorption+ + Successful product New internal knowledge creation + + Investments Resources + + Knowledge Assets + Openess R1: Rate of introducing new ideas Level of trust + + Company absorption capacity + + Learning capacity Learning willingness Eldishnawy Mohamed 6/10/2013 21 Adoption Rate & Discard Rate Bass Diffusion Model Revisited R5 Product outdate rate R4 + + + + + Successful product + B Market saturation • Discard rate to resemble the outdate of product. + Repeated Purchase rate Purchase rate Commercialized ideas Adopter Average Consumption • Repeated Purchases. R Word of mouth Adoption from advertising B Market + saturation Advertising effectiveness + Adoption from Word of Mouth + + Total population + Adoption fraction Contact Rate R4: Adoption Rate R5: Discard Rate Eldishnawy Mohamed 6/10/2013 22 The Causal Loops Importance of absorption capacity to firms Knowledge Absorption + + + Knowledge Assets Wesley M. Cohen and Daniel A. Levinthal, "Absorptive Capacity: A New Perspective on Learning and Innovation," Eldishnawy Mohamed 6/10/2013 23 The Causal Loops The need of heavy investment in innovation process at the beginning to improve the internal knowledge creation Established external technology development network Establish external knowledge network + External Knowledge network partners + + Knowledge Network Level of trust External development network + + Development Network Level of trust + + R1 Researched Ideas Successful product + R2 Developed ideas Successful product Eldishnawy Mohamed 6/10/2013 24 The Causal Loops The strength of the relationship between an individual's Repeated relative attitude and repeat patronage* Purchase rate + • Firms need to focus on building the loyalty of customers + Loyalty loop R4 + Successful product The return of adopting customers to potential customers stock R5 • An indirect effect on the market saturation • A threat that can be an opportunity Product outdate rate Initialization loop R4 Commercialized ideas Successful product *Alan S. Dick and Kunal Basu, "Customer Loyalty: Toward an Integrated Conceptual Framework," Eldishnawy Mohamed 6/10/2013 25 The long-tail Phenomenon of innovation Breakthrough innovations are found in the “long-tail”* *Lee Fleming, "Breakthroughs and the "Long Tail" of Innovation," MITSloan Management Review, vol. 49, no. 1, pp. 69-74, Fall 2007 Novozymes. [Online]. http://www.novozymes.com/en/about-us/Pages/default.aspx. Eldishnawy Mohamed 6/10/2013 26 The Android Case – Open Source Source: Gartner and IDC Eldishnawy Mohamed 6/10/2013 27 The Mobile Application Store Top 25% App account 28% of total revenue of ~7€ Billion Source: Flurry analytics Eldishnawy Mohamed 6/10/2013 28 Where Current Players Exists? Number of collaborating actors N Internal cross-functional collaboration Internal R&D Mass collaboration R&D Alliance 2 Outside Inside Locus of innovation process M., Fredberg,T. and Ollila,S. Elmquist, "Exploring the field of open innovation," European Journal of Innovation Management, vol. 12, no. 3, 2009. Eldishnawy Mohamed 6/10/2013 29 Conclusion General Findings • Open Innovation is a must for firms to survive in existing ICT ecosystem. • Trust and behavioral aspects are important in collaborative environment. • There is an intersection between the different factors affecting the innovation process. • The strategy of a firm needs to change rapidly with open innovation. • Mass Collaboration is challenging and differentiating. • The value results from open innovations usually lies in the “long-tail”. Eldishnawy Mohamed 6/10/2013 31 Possible Future Work • Developing the System Dynamics model further. • Data mining. • Stochastic simulation of the model. • Studying firms in a micro-level (Human Centric Approach). • More investigation in the long-tail phenomenon. Eldishnawy Mohamed 6/10/2013 32 Thanks! Any Questions? mohamed.eldishnawy@aalto.fi www.mohamed.eldishnawy.com Supporting Slides Interviews Interviewee Annakaisa Häyrynen (AH) Mobile Operator/ ICT About AK is head of discovery project at Elisa Oyj. She has more than 15 years of experience in innovation. She studied open innovation from the master Henry Chesbrough himself in Berkeley. Short Description Elisa Oyj is the leading ICT company in Finland. As head of discovery project AK responsibility is to find new business opportunities, analyze them, validate them and foster them in the organization. Kalevi Ekman (KE) University/Research KE is professor at Aalto university. He is managing Aalto design factory. His research focus is in Integrated product development. As manager of Aalto design factory, KE have long relation in collaboration between universities, research centers and companies. As described by KE “Design Factory is the symbiosis of the state-of-the-art conceptual thinking and cross-disciplinary handson doing. It leads a way towards a paradigm shift in education and business by providing a constantly developing collaboration environment for students, researchers and business practitioners” [26]. The design factory now opened in Chili, China, Australia. Expansion is ongoing and collaboration with universities around the globe is highly active. Janne Parantainen (JP) Mobile/ ICT Vendor JP is head of solutions, technology to business acceleration at Nokia Siemens Networks (NSN) JP is responsible in NSN to produce proof of concepts and validation to ideas. To reach this result, his team collaborates with different parties till they reach validation and proof of concept for the idea, then the idea can move to further stages within NSN internal network. Kimmo Pentikäinen (KP) Government Startup KP is member of the board of Tivit Ltd, a non-profit company in Finland that focuses on collaboration and funding research projects that are with industry. KP as well has long experience in entrepreneurship for last 10 years. Tivit is a “strategic center for science, technology and innovation in the field of ICT in Finland launches research programs in the ICT industry and services sectors. It channels both private and public funding towards these programs”. As member of the board, KP analyzes the applications by universities and companies for funding. He provides his point of view and decision to the board based on the applications and his broad experience in the area of innovation and experience. The projects’ only gets accepted if it creates a cutting edge and breakthrough in technology in a market-driven approach [27]. Raul Soderstrom (RS) ICT Vendor RS is innovation manager at Ericsson R&D head-quarters in Finland Fostering innovation, RS work with his team to check possible business opportunities in different areas. Product design and fitting the innovation in Ericsson ecosystem is part of his team responsibilities. Collaboration with external resources is needed to achieve that. Eldishnawy Mohamed 6/10/2013 35 System Dynamics Models Technological capability difference Established external technology + development network <External knowledge network partners> + External development network Researched Ideas + + Developed ideas - R2+ Technology outdate rate Knowledge management skills Ideas Implementation capacity + + + + Level of trust + Successful product Resources + R&D investments Internal Incentives Eldishnawy Mohamed 6/10/2013 36 System Dynamics Models Identified opportunities Resources acquired + Business models generated Developed ideas + + + Commercialized ideas R3+ Technology market relevance + + New technology market relevance Technology existence period + Market demand Eldishnawy Mohamed 6/10/2013 37
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