1. business and industrial

is pleased to announce
The 16th Annual Ground Handling International Conference
10 November - 13 November 2014
Gothia Towers, Gothenburg, Sweden
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PAPERS TO INCLUDE
Financial overview
What’s happening in the market? How are handlers valued and what has happened recently
on the M&A front?
Employee engagement
How do you handle the unions - or do they handle you?
Massively improve your business with little or no extra effort
Handling the low cost carrier
But not low cost handling
How much are you worth?
Valuing airport work
Ground handler - partner or supplier?
Industry insight
Compliance with ISAGO, ISO, ICAO – burden/cost versus potential/wins
Risk and no reward?
Liability on the ramp
Can I afford to handle this carrier?
The business side of ground handling
How are you judged?
Service, quality, delivery and measurement
Safety Panel Session
IT for ground handlers
Make, buy or rent? Saving opportunities through new business models
Pilot controlled taxi-ing system without engines running
Introducing the world’s first TaxiBot operation in Frankfurt
Qatar Airways unviel the next generation of Electric Baggage Tractor
Smarter, Greener and will score you more points than FC Barcelona
GOLD SPONSORS
The 16th Ground Handling International Conference
10-13 November 2014
Gothia Towers, Gothenburg, Sweden
PRE-CONFERENCE - 10 November 2014
0900 - 1300
1000 - 1500
1300 - 1800
1300 - 1400
1300 - 1830
1400 - 1445
1500 - 1545
1545 - 1600
1600 - 1645
1700 - 1745
1700 - 1830
1900 - 2230
Exhibitors’ set-up in the F Hall, floor 2
ASA - Airport Services Association Board Meeting
Registration, light lunch, Interactive Workshops & Table-top Exhibition in F Hall, floor 2
Light lunch, F Hall, floor 2
Scheduled one-to-one meetings in F Hall, floor 2
Interactive Workshop 1 - INFORM
Interactive Workshop 2 - DAMAREL
Coffee break in the F Hall, floor 2
Interactive Workshop 3 - SGS
Interactive Workshop 4 - XOPS
ASA Members’ General Meeting
Registration, Networking Buffet Dinner & Exhibition in the F Hall, floor 2
DAY ONE - 11 November 2014
0815 - 0900
Registration, Coffee & Table-top Exhibition in F Hall, floor 2
0900 - 0915
Conference Chairman’s Welcome Message
Martin Meyer, Secretary General, ASA and VP Global Sales & Business Development, WFS
0915 - 0940
Financial overview
Eduardo Junco, Associate Director, Transaction Services, KPMG
0940 - 1000 How do you handle the unions – or do they handle you?
Enrique Carmona, International Secretary, European Transport Workers’ Federation (ETF)
1000 - 1010
Q&A
1010 - 1100
Massively improve your business with little or no extra effort
Mark Rhodes, Guest speaker
1100 - 1145
Coffee, Table-top Exhibition & one-to-one meetings in F Hall, floor 2
1145 - 1205
Ground handler – partner or supplier?
Karen Cox, Head of Ground Operations, easyJet
1205 - 1225
Handling the low cost carrier - but not low cost handling
Steven Dickson, Group Head, Ground & Inflight Operations, AirAsia
1225 - 1250
How are you judged? Service, quality, delivery and measurement
Paul Smith, General Manager Airport Services & Agreements, Etihad Airways
1250 - 1300
Q&A
1300 - 1430
Lunch, Table-top Exhibition & one-to-one meetings in F Hall, floor 2
1300 - 1730 Scheduled one-to-one meetings in F Hall, floor 2
1430 - 1600
Industry Insight Session One - Compliance with ISAGO, ISO, ICAO - burden/cost versus potential/wins
Michael Thuersam, Sole Proprietor and Consultant, MSC-Services
1430 - 1600
TaxiBot – Pilot controlled taxi-ing system without engines running. Introducing the world’s first TaxiBot operation in Frankfurt
Sven Meyenburg, Business Development, Lufthansa Leos
1600 - 1700 Coffee & Table-top Exhibition in F Hall, floor 2
1900 - 1930
Pre Delegate Dinner cocktail at The Theatre
1930 - 2230
Delegate Dinner & Ramp Safety Industry Awards ceremony at The Theatre
DAY TWO - 12 November 2014
0815 - 0900
Coffee, Table-top Exhibition & one-to-one meetings in F Hall, floor 2
0900 - 0915
Chairman’s opening remarks
Martin Meyer, Secretary General, ASA and VP Global Sales & Business Development, WFS
0915 - 0940 Qatar Airways unviel the next generation of Electric Baggage Tractor - Smarter, Greener and will score you more points than FC Barcelona
Clive Sauve-Hopkins, Senior Vice President, Qatar Aviation Services
0940 - 1005
Risk and no reward? Liability on the ramp
Tommy Pilarp, Industry Manager/Federal Lawyer Freight Association, Transportindustriforbundet
1005 - 1030 Can I afford to handle this carrier?
Michael Sotir, Director of Commercial Services Business Development, Spire Flight Solutions
1030 - 1055
How much are you worth? Valuing airport work
Peter V Hall, Associate Professor of Urban Studies, Simon Fraser University in Vancouver
1055 - 1100
Q&A
1100 - 1145
Coffee, Table-top Exhibition & one-to-one meetings in F Hall, floor 2
1145 - 1300 Ramp Safety: British Airways recently addressed the universal problem of engrained organisational culture in a truly unique way
Andy Powrie, Director, AKT Productions
1300 - 1430
Lunch & Table-top Exhibition in F Hall, floor 2
1300 - 1615
Scheduled one-to-one meetings in F Hall, floor 2
1430 - 1600
Industry Insight Session Two - IT for ground handlers: make, buy or rent? Saving opportunities through new business models
Stefan Wollschläger, Partner, Visality & Josef Schmitz, VP Germany, T-System
1600 - 1800
Farewell Drinks in F Hall, floor 2
SOCIAL EVENTS - 11, 12 & 13 November 2014
1000 - 1400
1000 - 1400
0900 - 1330
Spouse Programme on 11 November. Guided taste tour of Gothenburg.
Spouse Programme on 12 November. Guided tour of Gothenburg Opera House.
City tour on 13 November. Please meet at the lobby at 0845.
GOLD SPONSORS
SILVER SPONSORS
BRONZE SPONSORS
SPECIAL SPONSORS
DELEGATE DINNER & RAMP SAFETY
AWARDS SPONSORS
A BBA Aviation company
BRAZIL
Brazilian Handling Services
TABLE TOP EXHIBITION & SPONSORSHIP OPPORTUNITIES
Be part of the 16th Annual Ground Handling International conference and exhibit your company’s products and services throughout the conference. As the networking party plus all
the coffee breaks are held inside the exhibition room, you will have plenty of time to meet and mix with the industry’s senior decision makers who will be attending the conference.
Premium sponsorship packages are available to companies wishing to make a real impact on the delegates, before, during and after the conference. A range of options are available
to suit every budget: please contact us as soon as possible for more information as opportunities are strictly limited.
CONFERENCE INFORMATION
THE VENUE
Gothenburg is the second largest city in Sweden and the fifth largest in the Nordic countries.
Situated on Sweden’s glittering West Coast, it is a perfect location for our next conference and
is famous for its seafood and choice of dining as well as its beautiful coastline and archipelago.
The conference hotel is just a ten minute walk from the stunning harbour front and the city
centre, with its fine choice of modern and traditional Swedish goods. Gothia Towers, a brand
new conference hotel with a state-of-the-art conference facility, is ready with a warm Swedish
welcome to ensure that the 700 delegates who attend will have a memorable and rewarding visit.
COMPREHENSIVE PARTNER PROGRAMME
Included in the delegate fee is a city tour to ensure you and your partner make the most of your
visit. Also available on the conference days is an organised programme for partners. Further
information is available in the booking confirmation e-mail.
FEES
This year’s full delegate fee is €2090. The fee includes airport transfers (both ways), buyers’ day &
workshops on the 10 November, two days’ conference and conference guide. Included are lunches,
coffee breaks and one-to-one meetings between airlines, ground handlers and suppliers: you tell
us who you would like to meet and we will arrange the meetings and provide private meeting
rooms during the conference. All networking events are included, namely the networking party on
the 10 November, an invitation to the Delegate Dinner & Ramp Safety Industry Awards Ceremony
Party on the 11 November and a city tour for one delegate & partner on the 13 November.
CANCELLATIONS
Returning our booking form constitutes an agreement.
Cancellation will incur the following charges, delegate replacement is acceptable:
Cancellation after confirmation:
10% of the delegate fee
6-12 weeks prior to event:
50% of the delegate fee
Less than 6 weeks/no show:
100% of the delegate fee
NEED MORE INFORMATION?
Please contact the conference team:
Jean Ang - Email: jean@groundhandling.com Tel:+44 (0) 1892 839203
Joanna Snell - Email: joanna@groundhandling.com Tel: +44 (0) 1892 839215
Ceri Osmant - Email: ceri@groundhandling.com Tel: +44 (0) 1892 839213
Alice Clarke - Email: alice@groundhandling.com Tel: +44 (0) 1892 839 207
Kate Thacker - Email: kate@groundhandling.com Tel: +44 (0) 1892 839 201
Visit www.groundhandling.com for more information
WHO SHOULD ATTEND
Ground Handling International Conferences are specifically designed to bring senior industry
executives together to exploit networking opportunities and to discuss major industry issues.
If you are part of the international ground handling community, responsible for airline ground
handling decision making or a supplier of services or equipment to the ground handling industry,
you should attend.
TABLE-TOP EXHIBITION
An exhibition with over 40 stands will run concurrently with the conference. For a list of
exhibitors, please visit www.groundhandling.com
HOTEL ACCOMMODATION
Hotel accommodation is not included in the delegate fee. Information about special rates at
Gothia Towers will be found in the booking confirmation e-mail.
GSE & IT PROCUREMENT DIRECTORS
Please contact us for more information on how to attend the special Buyers’ Day on
10 November.
DELEGATE BOOKING FORM
16TH ANNUAL GROUND HANDLING INTERNATIONAL CONFERENCE
WE WISH TO REGISTER THE FOLLOWING DELEGATE (Please copy the form and send one form for each individual delegate)
Title:Mr/Mrs/Miss/Dr
First Name
Family Name
Position
Company
Address
City
Postcode
Country
Tel. No.
Fax. No.
Mobile No.
Email
PAYMENT METHODS
We enclose our cheque drawn on a Euro bank made
payable to: Ground Handling Events
Please charge my credit card:
Visa
Mastercard
Bank Transfer: Account name: The Airports Publishing Network Ltd
Sort Code: 40-05-15. Bank: HSBC, 11 Commercial Road, Paddock Wood,
Kent TN12 6EN, UK. € Payment: IBAN: GB36 MIDL 4005 1557 6163 64
Swift Code: MIDLGB22
Card No:
Card Holder’s Name:
Expiry date:
Card Security Code:
(Visa/Master-3 digits on the back of card)
Signature
The company’s standard terms and conditions apply. Copy available on request. The organiser reserves the right to change the published programme if required.