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LIMITED WARRANTY
Enphase Energy SunStation 500
2 Year - Netherlands
1.
Enphase Energy, Inc. (“Enphase”) has developed a solar appliance, designated as the “SunStation 500” (the “System”) that
is designed to withstand normal operating conditions when used for its originally intended purpose in compliance with the Enphase
User Manual made available with the System. This Enphase limited warranty (this “Limited Warranty”) covers defects in workmanship
and materials of the System (“Defective Product”) for a period of two (2) years from the date of original purchase of the System (the
“Warranty Period”) at the point of sale to the System owner (the “Warranty Holder”). This Limited Warranty shall only be effective for
Systems purchased and used in the Netherlands.
2.
During the Warranty Period, if Enphase establishes, through inspection, the existence of a defect that is covered by this
Limited Warranty, Enphase will at its option, either: (a) repair or replace the Defective Product free of charge, or (b) issue a credit or
refund for the Defective Product to the Warranty Holder in an amount equal to the actual price paid for the System. If Enphase elects
to repair or replace the Defective Product, Enphase will, at its option, use new and/or reconditioned parts in repairing or replacing the
Defective Product. Enphase reserves the right to use parts or products of original or improved design in the repair or replacement of
Defective Product. If Enphase repairs or replaces a Defective Product, this Limited Warranty continues on the repaired or replacement
product for the remainder of the original Warranty Period or ninety (90) days from the date of Enphase’s return shipment of the repaired
or replacement product, whichever is later.
3.
This Limited Warranty covers a replacement unit to replace the Defective Product, but does not include labor costs related
to: (a) uninstalling the Defective Product; or (b) if applicable, reinstalling a repaired or replacement product. To the extent applicable,
this Limited Warranty also covers the costs of shipping a repaired or replacement product from Enphase, via a non-expedited freight
carrier selected by Enphase, to the point of sale location where the Warranty Holder purchased the System. The System is designed to
withstand normal operating conditions and typical wear and tear when used for its original intent and in compliance with the installation
and operating instructions supplied with the System.
4.
This Limited Warranty does not apply to, and Enphase will not be responsible for, any defect in or damage to the System, if
the System has: (a) been misused, neglected, tampered with, altered, or otherwise damaged, either internally or externally; (b) been
improperly installed, operated, handled or used, including use under conditions for which the System was not designed, use in an
unsuitable environment, or use in a manner contrary to the Enphase User Manual for the System; (c) not been installed in compliance
with all applicable laws, rules and regulation; (d) been subjected to fire, generalized corrosion, biological infestations, acts of nature, or
input voltage that creates operating conditions beyond the maximum or minimum limits or from lightning strikes; or (e) had the original
identification markings (including trademark or serial number) of such components of the System defaced, altered, or removed. This
Limited Warranty does not cover cosmetic, technical or design defects, or shortcomings, which do not materially influence or affect the
energy production or degrade form, fit, or function of the System.
5.
This Limited Warranty does not cover costs related to the removal, installation or troubleshooting of the Warranty Holder’s
electrical systems. This Limited Warranty does not extend beyond the original cost of the System.
6.
Enphase expressly reserves the right to novate or assign its rights and obligations under this Limited Warranty to a third party
with the demonstrated expertise and requisite resources needed to effectively discharge the obligations hereunder.
7.
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY ENPHASE AND, WHERE PERMITTED BY
LAW, IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON INFRINGEMENT OR WARRANTIES AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER
INFORMATION PROVIDED IN MANUALS OR OTHER DOCUMENTATION. IN NO EVENT WILL ENPHASE BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING,
WHETHER IN CONTRACT OR TORT, INCLUDING WITHOUT LIMITATION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR
DAMAGE TO PROPERTY, OR ANY PERSONAL INJURY.
8.
To the extent any implied warranties are required under applicable law to apply to the System, such implied warranties shall
be limited in duration to the Warranty Period, to the extent permitted by applicable law. Some regions do not allow limitations or exclusions on implied warranties or on the duration of an implied warranty or on the limitation or exclusion of incidental or consequential
damages, so the above limitation(s) or exclusion(s) may not apply. This Limited Warranty gives the Warranty Holder specific legal rights,
and the Warranty Holder may have other rights that may vary from region to region. The grant of this Limited Warranty by Enphase is
conditioned upon the agreement by the Warranty Holder to the terms, conditions and requirements herein.
®
SAFETY
SunStation 500 PV System Safety
Important Safety Information
This document contains important instructions to use during installation of the Enphase SunStation 500 Photovoltaic (PV) System. To reduce the risk of electrical shock or injury, and to ensure the safe installation and operation of the SunStation 500 PV System, follow these
instructions. The following safety symbols and information indicate dangerous conditions and important safety instructions.
Safety and Advisory Symbols
DANGER! This indicates a hazardous situation, which if not
avoided, will result in death or serious injury.
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✓
WARNING! This indicates a situation where failure to follow instructions may be a safety hazard or cause equipment malfunction. Use extreme caution and follow instructions carefully.
WARNING! This indicates a situation where failure to follow
instructions may result in burn injury.
NOTE: This indicates information particularly important for optimal
system operation. Follow instructions carefully.
Safety Instructions
General Safety
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DANGER: Risk of injury. The SunStation 500 is heavy (65 Kilograms), large, and unwieldy. Do not attempt to lift the SunStation
500 without mechanical lifting equipment.
DANGER: Risk of injury. Keep children away from the photovoltaic system.
DANGER: Risk of injury. Use appropriate ballast, as described in
step 8 of this document, to stabilise the SunStation 500 against
wind displacement.
DANGER: Before installing or using the SunStation 500, read all
instructions and cautionary markings in the technical description, on the Enphase Microinverter, and on the photovoltaic (PV)
equipment.
DANGER: Risk of electric shock. Do not use Enphase equipment in a manner not specified by the manufacturer. Doing so
may cause death or injury to persons, or damage to equipment.
DANGER: Risk of electric shock. Be aware that installation of
this equipment includes risk of electric shock.
WARNING: Risk of electric shock. Always remove power from
the SunStation 500 before servicing. Never disconnect the DC
connectors under load.
WARNING: Risk of electric shock. Risk of fire. Only qualified personnel should troubleshoot, install, or replace SunStation 500,
Enphase Microinverters or the Engage Cable and accessories.
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WARNING: Risk of electric shock. Risk of fire. Ensure that all AC
and DC wiring is correct and that none of the AC or DC wires are
pinched or damaged.
WARNING: Risk of electric shock. Do not energize the AC circuit(s) until you have completed all of the installation procedures.
WARNING: Risk of personal injury. Pinch points. Use caution
when opening, closing and setting up the SunStation 500. Moving parts can cause injury to hands and fingers.
WARNING: Risk of equipment damage. Install the SunStation
500 only on a level surface.
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NOTE: To ensure optimal reliability and to meet warranty requirements, install the SunStation 500, the Enphase Microinverters
and Engage Cable according to the instructions in this guide.
NOTE: Perform all electrical installations in accordance with all
applicable local electrical codes.
NOTE: The AC and DC connectors on the cabling are rated as a
disconnect only when used with an Enphase Microinverter.
NOTE: Protection against lightning and resulting voltage surge
must be in accordance with local standards.
Ballast Guidelines
⚠
WARNING: Risk of Injury. Risk of equipment damage.
To prevent the SunStation 500 from sliding or overturning, add
ballast in the form of concrete slabs or blocks, or bags of gravel,
into the ballast tray under the PV module as follows:
If the SunStation 500 is installed at ground level, for example in
the garden:
Distance from Sea
Altitude
< 40 m
40m>Altitude
<200m
<10km from the Sea
65kg
90kg
>10km from the Sea
50kg
60kg
If the SunStation 500 is installed approximately three meters
above ground level, for example on the flat roof of a single story
building or a first floor balcony:
Distance from Sea
Altitude
< 40 m
40m>Altitude
<200m
<10km from the Sea
80kg
110kg
>10km from the Sea
65kg
90kg
If the SunStation 500 is installed approximately six meters above
ground level, for example on the flat roof of a two story building:
Distance from Sea
Altitude
< 40 m
40m>Altitude
<200m
<10km from the Sea
100kg
140kg
>10km from the Sea
85kg
120kg
If the SunStation 500 is installed on a building higher than six
meters or at an altitude greater than 200 meters, seek advice
from a structural engineer to ensure an appropriate level of ballast is applied.
If there is risk of wind speeds of 50km per hour or higher, close
and secure the SunStation 500 into a flat position to minimize
wind load.
This guidance is based on a study undertaken by a professional
structural engineer in accordance with EN 1991-1-4:2006
Safety Instructions, continued
Photovoltaic (PV) Module Safety
⚠
⚠
Microinverter Safety
WARNING: Risk of skin burn. The body of the microinverter is
the heat sink. Under normal operating conditions, the temperature is 15°C above ambient, but under extreme conditions the
microinverter can reach a temperature of 80°C. To reduce risk of
burns, use caution when working with microinverters.
WARNING: Do not remove the nameplate or barcode. The
product warranty is void if either the module nameplate or barcode is removed.
DANGER: Risk of injury. PV module connectors, when energized, may cause fire, spark or lethal shocks even when the
modules are not connected.
DANGER: Risk of electric shock. The DC conductors of this
photovoltaic system are ungrounded and may be energized.
DANGER: Risk of electric shock. Modules generate electricity
when the modules are exposed to sunlight, even if they are not
connected. It is dangerous to touch 30V DC or higher, so never
open the electrical connectors or unplug the electrical connectors while the circuit is under load, and do not touch the end
connector ends.
WARNING: Risk of electric shock. Risk of fire. If the AC cable
on the microinverter is damaged, do not install it.
WARNING: Risk of electric shock. Risk of fire. Do not attempt
to repair the microinverter; it contains no user-serviceable parts.
If it fails, contact Enphase customer service to obtain an RMA
(return merchandise authorization) number and start the replacement process. Tampering with or opening the microinverter will
void the warranty.
DANGER: Risk of electric shock. Do not drill holes in the frame.
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✓
✓
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✓
✓
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✓
DANGER: Risk of injury. Do not use the module near equipment
or in places where flammable gasses are generated or collected.
Engage Cable and Accessory Safety
NOTE: Do not paint the module.
NOTE: Wear gloves when handling the module.
NOTE: Do not transport modules that are not covered, braced,
and secured.
NOTE: Do not lift or move the module while holding the junction
box or cable.
NOTE: Do not place anything on the module or press on the
module surface.
NOTE: Do not drop the module or allow objects to fall on the
module.
⚠
✓
✓
✓
NOTE: Do not expose the back of the module to direct sunlight.
NOTE: Do not wear metal ornaments while handling the module.
NOTE: Do not handle the modules in wet or strong windy conditions.
✓
WARNING: Risk of electric shock. Always remove power from
the SunStation 500 before servicing. Never disconnect or remove the terminator cap.
CAUTION: When installing the Engage Cable, secure any loose
cable to minimize tripping hazard.
NOTE: There are two release-holes in the Engage Cable connector. These are not for mounting but are used to disconnect
the connector. Keep these release holes clear and accessible.
NOTE: When looping the Engage Cable, do not form loops
smaller than 4.75 inches (12 cm) in diameter.
NOTES: When using Engage Cable, adhere to the following:
• Do not expose the terminator cap or cable connections to
directed, pressurized liquid (water jets, etc.).
• Do not expose the terminator cap or cable connections to
continuous immersion.
• Do not expose the terminator cap or cable connections to
continuous tension (e.g., tension due to pulling or bending the
cable near the connection).
• Use only the connectors and cables provided.
• Do not allow contamination or debris in the connectors.
• Do not install or use in potentially explosive environments.
• Do not allow the terminator to come into contact with open
flame.
NOTE: Do not use the shipping cap to cover unused connectors. The shipping cap does not provide an adequate environmental seal. Enphase sealing caps are required to protect
against moisture ingress.
®
I N S TA L L AT I O N
Installing the Enphase SunStation 500 PV System
Read and follow all warnings and instructions in this Guide before installing the Enphase® SunStation 500 PV System. For more Enphase product documentation, refer to http://www.enphase.com/support.
1
2
Find a Location for the SunStation 500
Before opening your new SunStation 500, choose a
level installation site.
•
Choose a site near a dedicated electrical wall
outlet. No other appliance can be plugged
into this wall outlet while the SunStation 500 is
plugged in.
•
You can install the SunStation 500 on a flat roof,
in your garden or on your balcony. To maximize energy production face the solar modules
due South and avoid shading on the modules.
Southwest or Southeast facing situations are
also acceptable.
3
Open the SunStation 500
This step requires two people for lifting.
•
Remove the top tray.
•
Open the SunStation 500 to expose the solar
modules.
•
Place the solar modules side by side with the
glass surface of the modules facing up.
•
Remove the securing rod and a single cotter pin
from each hinge on the front edge of each module tray. The rod and the pins should slide out
easily. (You will remove a total of four rods.)
•
Keep the four rods and the cotter pins in a safe
place for use in the next step.
Move the SunStation 500 to the Site
DANGER: Risk of injury. The SunStation 500 is
heavy (65 kilograms), large, and unwieldy.
Do not attempt to lift the SunStation 500
without mechanical lifting equipment.
This step requires two people for lifting.
•
Move the SunStation 500 to the installation location.
•
Place the closed SunStation 500 flat on the
ground or surface where you are installing it.
hinges on front edge
of module tray
4
Position the Modules
•
•
After you remove the rods and pins, grasp the
module frame between the two hinges and lift it
gently until the hinges are fully upright. The module lifts up only about 7 cm.
5
Open the Bag of Accessories
Remove the bag of accessories found in the tray
under the module. It contains three items:
A. Enphase Engage Cable with two connectors. This
cable has a terminator cap on one end and an
electrical wall plug on the other.
With the hinges fully upright, insert the rods (removed in previous step) into the horizontal holes.
B. Five cable clips.
C. One Enphase disconnect tool.
WARNING: Do not insert the plug into the wall
socket until instructed to do so later in
this procedure.
•
Secure the rod ends by reinserting the cotter
pins.
•
Repeat for the second solar module.
•
On the side opposite the hinges, lift the solar
module until it locks into place. The module support legs slide in the track until they reach the
vertical position and stop as shown below.
•
A
Repeat for the second solar module.
B
C
6
Place the Cable
•
Guide the Engage cable assembly through both modules.
•
Orient the plug end of the Engage Cable within reach of the electrical wall socket where you plan to plug in
the SunStation 500.
release holes
Keep the Engage
Cable connector release holes
clear and
accessible.
7
Connect the Microinverters
A Microinverter is fitted to the underside of each module.
•
Remove and discard the temporary shipping cap from the Engage Cable connector and connect the microinverter connector to the Engage Cable. Listen for two clicks as the connectors engage.
•
Clip the Engage Cable to the inside top of the solar module frame with the provided cable clips.
•
Dress any excess cabling in loops so that it does not contact the ground or roof. Do not form loops smaller
than 4.75 inches (12 cm) in diameter.
connect the
microinverter
connector to
the Engage
Cable
discard the
shipping cap
from the
connector
Warning. Microinverter warranty void if
cover removed. No serviceable parts inside.
Refer servicing to qualified personnel.
cable clip
cable clip
8
Add Ballast to the System
To prevent the SunStation 500 from sliding or
overturning, add ballast in the form of concrete
slabs or blocks, or bags of gravel, into the ballast tray under the PV module as described in the
Safety Instructions.
v
Disconnect and Move the SunStation 500
Need to move your SunStation 500? Follow these
steps.
•
Unplug the SunStation 500 from the electrical wall
socket.
•
For each module:
- Use the Enphase disconnect tool to disconnect the microinverter from the cable. The connectors are tool removable only.
9
- Insert the two large prongs of the disconnect
tool into the two holes in the connector. Rock
the connector back and forth while pulling gently to disengage.
Energize the System
•
Plug your SunStation 500 into the closest wall
socket.
- Remove the cable clips and pack the Engage
Cable, clips, and disconnect tool together for
future use.
NOTE: If you use an extension cord, make
sure it is rated for outdoor use and protected
from moisture. If you have concerns about
connecting the SunStation 500 to the wiring in
your home or about the ratings of extension
cables, consult an electrician for advice.
•
During day light hours, wait 10 minutes and
check for the blinking orange indicator light on
the Enphase Microinverter to show it is operating
and generating electricity. If the light continues
to blink red, please email Enphase Customer
Support at support_emea@enphaseenergy.com.
- On the hinge side, remove the rods and cotter pins and set them aside. Push the module
forward gently until the hinges lie flat and the
module is secure in the tray.
- Replace the rods and cotter pins in their slots.
•
This step requires two people for lifting. Position
the modules side by side. Lift one module, turn it
over and place it, glass side down, on top of the
other module.
status
•
Secure the trays together with ropes or tie wraps.
LED
•
Use mechanical lifting equipment to move the
SunStation 500 to the new installation location.
•
Reinstall as described in this document.
LED color
State
Meaning
Orange
Flashing
Normal operation
Red
Solid
Fault. Not producing.
Flashing
Power not present. Not producing.
Enphase Energy
Hub Business - Bâtiment H2
905 rue d’Espagne
BP 128 69125 Aéroport Lyon Saint Exupéry
support_emea@enphaseenergy.com
http://www.enphase.com/eu
Tel: +31 (0) 202410598
- On the side opposite the hinges, while supporting the module, press the latch tabs on the
bottom, left side of the module support legs.
The support legs slide in the track until the
module is flat in the tray.
© 2014 Enphase Energy Inc. All rights reserved.