The Winter Edition 2015 A message from the Jefferson County Clerk TITLE TOWN On Monday, October 20th, the Jefferson County Sheriff’s Office lost a leader, the Commonwealth of Kentucky lost a hero, and the Jefferson County Clerk’s Office lost a friend. For me personally, I lost someone who I will never forget. Colonel Mike Hettich, who passed away at age 56, had the kind of career and expansive field of friendships that characterize greatness. After 37 years in law enforcement, there were few endeavors Mike hadn’t pursued and few accolades he hadn’t attained. Frank Friday, Esq. Director, Govt. & Community Relations One of the issues the General Assembly may take up in 2015 is regulation of land title insurance agents. We at the JCCO are quite familiar with the “title examiners” who come in every day to the deed room. These folks work for title insurance companies or law firms that do closing work and they prepare an “abstract of title” for the sale of a property. Generally, no mortgage company will finance a residential property without a title insurance policy. This enables them to protect their interests, should some other claimant with a deed or lien to the property later emerge. A thorough title exam will reveal if there are any such problems and if the property is insurable. Usually the buyer of the property pays for the lender’s policy. However, this policy does not cover the buyer (should there be a problem) and it is a good idea for the homebuyer to secure his own separate policy. It was my good fortune to meet Mike sixteen years ago. My contacts with him were frequent. He radiated from his personality, and had Colonel Mike Hettich the ability to always make me laugh and feel happy after every encounter with him. In the passing of Mike I have lost a great friend whose encouragement, counsel and wisdom have meant so much to me over the years. The character of the life he lived might be summed up in a few words; he was sincere, he was earnest, he was loyal, he was industrious, and Mike was a true friend. If the property is re-financed, the new lender is also going to want a new title insurance policy, but Mike was a man of high standards, complete integrity, and boundless enthusiasm for whatever he took in hand. No one whose privilege it was (continued on page 2) THE TAXMAN ALWAYS COMETH At the clerk’s office, one of our primary functions involves the collection of real property taxes. In addition to the Sheriff, Property Valuation Administrator (PVA), and Jefferson County Attorney, The V.I.P. we work to see that property tax bills are sent out and, if not paid in a timely manner, put into the delinquent tax collection system. The tax on real property and property tax on certain personal items, such as motor l to know him is likely to forget the candor of his speech, the courage of his faith, and the warm and glowing brightness of his friendship. He never dodged a responsibility, or Bobbie Holsclaw take on a difficult job if it needed to be done. What he preached, he practiced. What he believed, he believed with heart and soul. He fought hard for every cause in which he enlisted, and the causes for which he fought were good and right. Mike was a loved and loving husband and father. Despite his very active life and the many numerous demands upon his time, he was first and foremost a family man. He loved to be with his wife, Tandeta, and his children Dakota and Heather. He spoke to me often about them. For all who admired him and loved him so much, there is an expression that has never left my mind when thinking of Mike; “You never lose what you love if you love what you lose.” Rest in peace, Colonel Mike Hettich. Thanks for being my true friend! vehicles, are the only taxes where the government simply does all the calculations and issues the taxpayer a bill. No additional work by the taxpayers, such as filling out a form, A quarterly publication of the Jefferson County Clerk’s Office (continued on page 2) page 1 The V.I.P. is a quarterly publication of the Jefferson County Clerk’s Office for the benefit of our employees and customers. Mission Statement: We are committed to providing service that reflects Value, Integrity, and Performance. We believe every citizen deserves V.I.P. service. www.JeffersonCountyClerk.org TITLE TOWN (continued on from page 1) the home owner does not need to buy a new one, as his original is usually good as long as he owns the property. Up until World War II, title insurance was a novelty. Most buyers relied on the closing attorney’s “title opinion” which is a sort of legal certification of an abstract. If there was a problem, one might seek indemnification from the attorney. With federal home lending programs, however, title insurance has become universal for the residential home buyer. One need not even have an attorney handle a real estate closing (now often done only by the real estate agent and the title insurance agent who is not, at this stage anyway, licensed as such by the Commonwealth of Kentucky and may not be an attorney). Given the extensive on-line services of land records, some consumer advocates have sought to reign in the expenses of title insurance which, in some states, can be over $1000 for a simple residential transaction (though its usually less than half that in Kentucky). In Iowa, the state has set up its own title insurance company, offering a fee of just $100 for a property of less than $500,000. It is nearly free to the buyer if just a duplicate of the lender’s policy is desired. Kentucky is unlikely to ever set up such a comprehensive insurance scheme of its own. However, it will likely regulate title insurance agents more closely while requiring some sort of professional accreditation and continuing education mandate. THE TAXMAN ALWAYS COMETH (continued on page 3) We thank our contributing writers for this issue: Angela Davis Clark, Director Human Resources Division Frank Friday, Esq. Director Government & Community Relations Jordan Kelch, Public Relations James Young, Co-Director Election Center If you have ideas for future articles of interest, please contact the Managing Editor at 574-0045 or email nghibaudy@jeffersoncountyclerk.org BOBBIE HOLSCLAW Publisher NORE GHIBAUDY Editor-in-Chief JOANNA DAVIS Graphic Design is required. The taxpayer, of course, has several avenues of appeal if he or she believes a mistake has been made as to value. Under the original federal system of our constitution, only state and local governments can effectively impose “direct taxes” on a person. This includes any ad valorem or “according to value” tax on one’s property. The federal government can only levy “excise” taxes on goods when sold in a transaction, or “tariffs”, goods when imported into the country. Article 1 Section 9 states that “No capitation or other direct Tax shall be laid…” unless in proportion to the census for each state, making it politically difficult for the federal government to impose any tax on individuals or their property. This left tariffs, which were the primary revenue for the federal government during the 19th Century, and excise taxes on alcohol, which led to the Whiskey Rebellion and repeal under the Jefferson administration. When the Civil War erupted, both sides badly needed money and imposed a variety of new taxes. The Lincoln administration passed the first federal income tax which had a 3% bracket between $600 and $10,000 and 5% above that amount. The tax expired in 1873 but was upheld by the Supreme Court which ruled a tax on income was www.JeffersonCountyClerk.org technically not a tax on a person or property – just on their earnings, similar to an excise tax. The first federal peace time income taxes were enacted in 1894, imposing a 2% tax on incomes over $4000, but this time the Supreme Court took a closer look at Article 1 Section 9 and ruled that insofar as income came from property, it was a direct tax, prohibited without state apportionment. This led to passage of the 16th Amendment in 1909, which said “The Congress shall have power to lay and collect taxes on incomes, from whatever source derived, without apportionment among the several States, and without regard to any census or enumeration.” Ever since then, Congress has been allowed a free hand with respect to new taxes. The most recent controversy, you may recall, came in 2012, when the Affordable Care Act, also known as “Obamacare”, was challenged in the federal courts. Plaintiffs alleged the penalty features were either an unconstitutional mandate or a direct tax (but not an income tax). (continued on page 3) Frank Friday, Esq. Director, Govt. & Community Relations page 2 GO WILD! SUPPORT OUR ZOO By Jordan Kelch, Public Relations Certainly the world contains more wonder when seen through the eyes of a child. There are places, though, that have the ability to restore that sense of awe, no matter the time or circumstance. Whether you’re 7 or 70, the zoo embodies freedom and discovery. It’s a window to exotic amazement, and for many of us, it facilitated our first glimpses of polar bears, penguins and pink flamingos. Since 1969, the Louisville Zoo has been working to uphold its individual mission, to better the bond between people and the planet. This betterment is approached and accomplished through several different initiatives, including education, conservation and exposure. With several outreach programs and a high volume of onsite field trips, the Zoo is committed to educating our youth and instilling a sense of respect and duty. “The Louisville Zoo plays a vital role in helping to develop an appreciation for and a sense of responsibility toward the magnificent animals and plant life. This living classroom contains some of the largest and rarest animals found on our planet,” says Kyle Shepherd, Media Relations Manager. “Knowledge and appreciation of wild creatures will be a decisive factor in the survival of these animals and their habitats.” While the Zoo is committed to furthering awareness through education, it also partners with and supports many conservation efforts around the world. Organizations such as The Butterfly Conservation Initiative, the Dian Fossey Gorilla Fund International, and the Pan African Sanctuary Alliance are all promoted and supported by the State Zoo of Kentucky. There are also in-house initiatives that further the conservation conversation, such as the annual ‘Acres for the Atmosphere’, a program that challenges Louisville residents to plant roughly 500 trees in twelve months. THE TAXMAN ALWAYS COMETH That decision, while the most expansive, is in line with recent Supreme Court rulings which strongly favor the right of Congress to impose just about any type of tax. Most advocates of large tax reforms, such as l For all of the positive influence and beneficial actions the zoo facilitates, the heart of the institution remains the animals. With signature exhibits like Glacier Run, Gorilla Forest and Lorikeet Landing, adults and children alike can continue to experience the awe of the world’s most incredible creatures in their natural habitats. To order a “Support Our Zoo” license plate, visit your local county clerk office or branch. All owners of non-commercial motor vehicles registered for use on KY highways are eligible. The initial cost is $44.00 with a $31.00 annual renewal fee. $10.00 of the initial issuance fee and renewal fee are voluntary contributions, all of which benefit The Louisville Zoological Order. The plate is available for personalization with an additional $25.00 application fee annually. Personalized plates are limited to a maximum of 5 characters. (continued from page 2) Chief Justice Roberts wrote in NFIB vs. Sibelius that there can be no general “mandates” in federal power absent a specific constitutional provision such as the interstate commerce clause; and simply not buying something was not commerce. However, he found the Obamacare penalties were a form of taxation, though he was not too specific on why, saying it “looks like a tax in many respects,” and…“A tax on going without health insurance does not fall within any recognized category of direct tax” and so therefore is legal. The V.I.P. By Jordan Kelch Public Relations a “flat-tax” or national sales tax, also want an amendment to the US Constitution to better define and proscribe what types of taxes may be levied by Washington, before agreeing to any new tax. In Kentucky, there has been some interest to repeal our state income taxes and replace them with more sales and property taxes. The eleven or so states that have no income taxes, such as Texas and Tennessee, have outpaced the rest of the country consistently over the last decades. Such a shake-up in our state tax system, however, would have to be a long time in coming so as not to disrupt the revenue stream. Kansas recently made some major changes to its taxes and came up short on the projected revenue. That example will likely make our legislature fairly cautious on undertaking any of its own reforms. A quarterly publication of the Jefferson County Clerk’s Office page 3 Jefferson County Clerk’s Office Goals & 2014 Accomomplishments ELECTION CENTER • • • • Implemented new State Board of Elections Voter Registration System. Completed first successful primary with new redistricting lines. Purchased a new ballot on demand printer to assist in absentee voting to better serve military and overseas voters that are out of country on Election Day. Election Officer Recruiters with help of Election Warehouse updated Election Officer Training to include better visual aids. Use of a hand held camera while demonstrating equipment setup. • Created new Election Master File to program new precincts and districts created by redistricting. This was necessary to program future Elections accurately. • Created and redesigned all precinct and district maps to match Legislative Resource Commission redistricting lines created by the State Legislature. These maps are created through MSD Logic by our Mapping and Statistics administrators. • Replaced computers. • Updated agency list that handle Voter Registration updates such as Wick and Neighborhood Places to make sure voters information are kept current. • Updated vote center locations, replaced a few, and added several to accommodate new precincts created by redistricting. • Replaced worn out folders for precinct roosters. • Updated maps available to public with custom maps. • Review small city boundaries and street books for inconsistence. This will be accomplished over the next year. All small cities will submit boundaries to the County Clerk in compliance with Senate Bill 35 FACILITIES & LOGISTIC PLANNING • • • • • • • • Enlarged and remodeled the Dixie Motor Vehicle Branch. Renovated the Jeffersontown MV Branch. Freshened the Administrative Offices. Freshened the Lien Department. Freshened the MV Administrative Offices. Freshened Westport MV Branch. Freshened the MV Processing Center. Expanded the work stations and renovated the West MV Branch. FINANCE • • • • • • • • Completed a 2013 successful Audit. Completed the 2014 Tax Rate Certification Process. Meet all deadlines for collection and distribution of funds to taxing-agencies. Prepared a 2014 Fee Budget and a FY 14-15 Metro Budget, monitored and maintained balanced budgets. Monitored process of all capital projects and renovations. Completed a 2014 successful Delinquent Tax Sale. Trained new employees and continued to cross train current staff. Worked on the KAVIS project by attending meetings and offering suggestions for financial processes. HUMAN RESOURCES • • • • • • • • • • • Updated Personnel Policy Manual sections: Retirement Plan; Eligibility and Cost of Health, Dental and Vision Insurance; and Sick Leave Benefits upon Separation Contributed HR articles for the quarterly VIP newsletter. Implemented and trained management on the updated version of Unscheduled Absence policy. Implemented an updated version of MV Tardy policy. Stayed abreast of all Employment Law Updates and Changes, to include (but not limited to): o Patient Protection and Affordable Care Act; Senate Bill 2, Retirement Legislative Changes, Same-Sex Marriage legislation, Pregnancy Discrimination Act, and Kentucky Gun Law legislation. Updated the Separation Checklist (Cash-out) and Confidentiality forms. Implemented a verification process to determine (actual) participation dates for those hired on or after January 1, 2014. Partnered with Louisville Metro Government’s Civil Service Board to assist them grade civil service examinations. Conducted a manager’s survey for the MV Division. Participated in Kentucky Retirement Systems’ Town hall meeting. Due to retirement legislative changes, we implemented a new process to determine (actual) participation dates for those hired on or after January 1, 2014. www.JeffersonCountyClerk.org page 4 INFORMATION TECHNOLOGY • Branch Remodeling/Expansion. o Dixie o Jeffersontown o West o Westport • DVR/Surveillance Camera Upgrades. • Secured Computer Room Electrical Circuits. • Added the Elections Center Warehouse to the JCCO Network. • Completed the Land Records Redaction Project. • Replaced/Upgraded Main JCCO Network Routers and Moved to New Peak 10 Network Operating Center. • Replaced/Upgraded Main JCCO Network Switch for Downtown. • Implemented Ballotar Ballot on Demand System. • Replaced/Upgraded Document Scanners in the Election Center. • Completed Request for Proposal for New Recording and Indexing Application. • Office 365 Migration. • New Voice Over Internet Protocol (VOIP) Phone System for the Call Center. • Upgrade to the MV Telephone Renewal System. LEGAL RECORDS • Continue to place and make viewable 95% of all subdivision and condominium plats on the website. • In conjunction with the Information Technology Division completed the redaction of SSN numbers on Legal Records Documents. • Image error reduction—our assigning of an indexing clerk as a quality control clerk dramatically reduced our error rate and improved accuracy and customer service at VIP levels. Currently, we have assigned an indexing clerk to assist in daily quality control. In addition, our indexing clerks are reviewing and correcting errors in archival documents. • Through a grant from KDLA, achieved Jefferson county tax rolls microfilmed, which allows another option for the maintenance and retention of the Jefferson County’s tax rolls. • The Legal Records Division retrieved and prepared the probate will data base for movement to the Metro Archive Center in 2014-2015. • Continue to develop and upgrade a user guide for our customers. • The Duplication Department will produce over 2,000,000 copies of all recorded documents and other materials for JCCO customers. The Department will produced over 625 books in 2014. • The Duplication Department microfilmed over 850 books in 2014. • The Recording and Indexing Departments processed over 200,000 documents in 2014. • The Legal Records Division coordinated 1104 property tax appeal hearings. • We have restored and relabeled our Triple Index books. • We continue to update and expand the Legal Records Operations Manual. We continue to maintain production, quality and customer service at VIP levels in all. MOTOR VEHICLES • The Motor Vehicle Division, as a whole, kept the VIP service as top priority, and overtime to a minimum. • Quarterly, the Dealer/Special’s Department assisted the Goodwill Auto Auction with completing paperwork. • The dealer book/and the statewide dealer book, has been re-designed as one book. Instead of the dealers purchasing two books, they can now purchase one book at one cost. • Dixie and J-Town were remodeled this year, while Dixie stayed open for business during the remolding of their location. • Employee morale booster (luncheons & breakfast) given by management teams. • Several Downtown locations have been updated with new carpet and painting. • The MV Call Center has a new phone system, and an update to the IVR System. • We will continue to commit to working on welcoming the comment cards. • Employee cross training in the branches and departments has been a great success throughout the MV Division. • The MV Division has a new tool that’s called the MV NATvigADER. This tool is used throughout the division to train employees and new hires, as a look up for AVIS information, and to keep all teams on the same page. • The Motor Vehicle Records has used the MV NATvigADER to assist customers through email, and tracing jobs. • The liens department now has the ability to retrieve scanned images by way of the title number in AS400. • The Dealer/Specials Department has implemented a split shift schedule that has enhanced the customer service and employee morale. • We have two motor vehicle Specialist, who rotate throughout the MV Division as needed. COMMUNICATION, MEDIA & PUBLIC RELATIONS • • • • Enhanced the JCCO and rebuilt the Voter Outreach websites. Updated strategic marketing objectives, taking into consideration new technological options. Produced a 2014 Ad Campaign. Worked within the various Dixie and J-Town neighborhoods to keep residents informed of branch expansion, closings and openings. The V.I.P. l A quarterly publication of the Jefferson County Clerk’s Office page 5 Human Resources LET’S THINK ABOUT… Angela Clark, Director, Human Resources We are moving into a new term soon, therefore, it would be prudent of us to reflect upon and think about our accomplishments, our failures, and the goals that we’ll set for this agency in this next term. It’s a blessing that we get another opportunity to serve the constituents of Jefferson County with Mrs. Barbara “Bobbie” Holsclaw as our County Clerk. As we reflect, the expectation has not changed; we desire to provide VIP service to every customer that utilizes our services. Whether that is an external or an internal customer, it does not matter. The expectation is still the same. Let’s start by thinking about the foundation for which this agency is built upon and why it’s important that we do not forget why we are here and how we contribute to upholding the foundational base. Someone once told me that if we let the foundation crack then everything else implodes. We are here because we have a desire to serve the public in an efficient, prompt, respectful and courteous manner. At least, that’s what our Personnel Policy Manual (PPM) says that we should do. We must never forget that we are public servants. But, it’s not enough to acknowledge that we are public servants, we must take pride in the service that we offer. We must love serving and helping people, because we are in the “people business.” I know that many of you get tired of hearing about customer service, but I just can’t harp on it enough. Every time we serve a customer, I want us to imagine that we or someone that we care about is sitting in that seat or is on the other end of the telephone. If you or someone you care about is the recipient of the service that you just rendered, would you/they be satisfied and would it exceed our expectations? I know that we are not always “on point” every day, but when we choose to come to work and clock-in for the day, we should be committed to meeting and hopefully exceeding the expectation. Let’s think about how to inspire others and why it’s important that we do not ignore the leadership traits within ourselves. Some of us use our leadership traits to cause cracks in the foundation, instead of solidifying it. We allow so many external forces to determine our emotions, to determine how we perform and/or how we treat people. I challenge you, no matter what is going on around you, to inspire others and to not ignore your leadership traits. Don’t wait around for someone else to inspire you; bring it to work with you every day when you walk through the door. Leaders direct and are good followers. They www.JeffersonCountyClerk.org cooperate, partner, resolve problems, make good and just decisions, treat people with dignity and respect, and consider the overall needs compared to individual achievement/ accomplishment. Leaders don’t justify their actions or limit themselves based on what others are or are not doing around them; they take the initiative and tell everyone else to “follow me.” Let’s think about the JCCO vision and why it’s important that we realize the value that we contribute to supporting that vision. The word “value” means worth, importance or significance. Let’s make it our daily goal to bring worth, importance and significance to the job that we perform. I know you have it in you. Please believe that we truly value you as an individual and a member of the JCCO family. Let’s think about the expectations and why it’s important that we excel. Why is it that we start out strong, then lose our pace? The expectations haven’t changed since I’ve been here. Striving to be average or mediocre instead of excelling is not good enough. I hate to say it, “but we want more out of you.” I know that you probably feel like you are giving as much as you can give, but I am encouraged that you can give more – especially if you are average or mediocre. I hope that during this next term you will take the initiative to automatically excel every day, without being asked. We’ll talk more about this at the AEM in 2015. I wish you and your family a Happy New Year! The American Heritage Dictionary of the English Language, William Morris, editor, Houghton Mifflin Company, 1982 page 6 Recapping Midterm 2014 By James Young, Co-DirectorElection Center That’s a wrap! Well, sort of. The Election Center is putting its final touches on the 2014 General Election, which saw many hotly contested races including a battle for the U.S Senate, several competitive races for the State Legislature, unique matchups for Metro Council, judicial square-offs, and much more. Let’s recap what happened on November 4th! The entire nation turned its focus to Kentucky on Election night. Media from across the world, as far as Japan, visited Jefferson County for a taste of our U.S Senate race between incumbent Sen. Mitch McConnell & Secretary of State Alison Lundergan Grimes. Though Secretary Grimes easily won Jefferson County with 144,761 votes to Senator McConnell’s 108,786 votes, it wasn’t enough to overcome McConnell’s numbers statewide. Mitch McConnell will remain Kentucky’s senior-Senator, earning 56.19% of the vote. Though the offices of PVA, Coroner, County Attorney, Judge Executive, & County Surveyor were unopposed, Jefferson County voters did welcome County Clerk Barbara “Bobbie” Holsclaw back for another four years after receiving 153,918 (61.30%) of the vote. Jefferson County’s federal delegation went unchanged as four-term incumbent Congressman John Yarmuth (KY3rd) & Congressman Thomas Massie, who represents portions The V.I.P. l of far East-Louisville (KY-4), earned another two years in Washington. In the races for State House, incumbents Rep. Charles Miller (28th), Rep. Tom Burch (30th), Rep. Ron Crimm (33rd), Rep. Jeffrey Donahue (37th), Rep. Denver Butler (38th), Rep. Tom Riner (41st) and Rep. Joni Jenkins (44th) all won reelection after facing no opposition. Rep. Kevin Bratcher (29th) did defeat former Commonwealth Attorney Dave Stengel in one of the state’s most-eyed contests. Bratcher will join fellow incumbents Rep. Steve Riggs (31st), Rep. Mary Lou Marzian (34th), Rep. Jim Wayne (35th), Rep. Dennis Horlander (40th), Rep. Reginald Meeks (42nd), Rep. Darryl Owens (43rd), Rep. Larry Clark (46th), and Rep. Bob DeWeese (48th) whom were all successful in holding their seats. Jefferson County did elect Metro Councilman Jerry T. Miller to serve as State Representative in a newly created House district (36th) in East Louisville. Joining Miller as a freshman lawmaker will be businessman Phil Moffett who won a tight contest to represent the (32nd) State House district near St. Matthews/Lyndon. Jefferson County voters will see a few changes in who will speak for them in the State Senate come January. Due to redistricting, some voters in Fern Creek & Jeffersontown were relocated to Kentucky’s 14th Senate district where Senator Jimmy Higdon was re-elected with no opposition. Northeastern Jefferson County voters also affirmed incumbent Senator Ernie Harris, who faced no opposition, as their new voice in the 26th Senate district. In precincts bordering Shelby County, voters agreed that Senator Paul Hornback will represent them from the 20th district. He, too, was unopposed. Voters of the 36th Senate district did opt to promote Rep. Julie Raque Adams (32nd) to the upper-chamber. Election night brought several new faces to Louisville City Hall as all odd-numbered Metro Council districts were on the ballot. Councilwoman Mary Woolridge (3rd), Councilwoman Vicki Welch (13th), Councilwoman Marianne Butler (15th), Councilman James Peden (23rd), and Councilman David Yates (25th) were all re-elected without opposition. As for the other seats: Councilwoman Cheri Hamilton (5th), Councilman Kevin Kramer (11th), Councilman Glen Stuckel (17th), and Councilman Dan Johnson (21st) all secured another four-year term downtown. The Council will soon welcome Angela Leet (7th) & Bill Hollander (9th) after their victories in open-contests. The Jefferson County School Board saw a slight shake-up on Election night. In a crowded field to represent the 3rd School Board district in East Louisville, Stephanie Horne was elected by a thin 800-vote margin with over 37k ballots casted. In South Louisville’s 5th School Board race, incumbent Linda Duncan was also re-elected. Lisa Willner was also elected to represent Central Jefferson County’s 6th School Board district. Diane Porter faced no opposition when asking the voters of the 1st School Board district for another term. Moving forward to 2015, the Election Center is preparing for the coming races for all Constitutional Office’s. In just six months, Democrats & Republicans will head back to the polls to elect party nominees for Governor/ Lt. Governor, Attorney General, Secretary of State, Auditor of Public Accounts, Treasurer, and Agriculture Commissioner. Who is ready for more commercials? A quarterly publication of the Jefferson County Clerk’s Office page 7 Milestones Congratulations! PROMOTIONS September 2, 2014 to November 1, 2014 Keshia Martin CSR to CSA West Branch Karen Messick CSR to CSA Indexing Dept. Nachia Woods CSR to CSA Dixie Branch Jessica AgeCSR to CSAWestport Branch Erica Dawson CSR to CSA J-Town Branch Donna AntiqueCSR to CSADixie Branch Cheryl TrumanCSR to CSAJ-Town Branch Ann Heighten CSR to CSA Deed Room Dept. Kelley Ross CSR to CSA Proc./Call Center ANNIVERSARIES September 2, 2014 to November 1, 2014 Bobbie Holsclaw JEFFERSON COUNTY CLERK …bringing you VIP service It is your good fortune... …that we have 3 Jean PeltonWestport Branch10 Years car tag renewal options! Ronald ScottElection Center10 Years Tammie AbellWestport Branch10 Years Debra KircherJeffersontown Branch15 Years Kyle GoodwinLogistics15 Years Owanda Johnson Processing/Call Center 15 Years Stephanie CampbellElection Center15 Years Shelly GreeneProcessing/Call Center20 Years Excellent for the computer savvy. JeffersonCountyClerk.org Cheryl CookProfessional License20 Years On-Line ReNew NEW HIRES September 2, 2014 to November 1, 2014 Eric GardnerDixie Branch09/16/2014 Heather WarrenFairdale Branch09/16/2014 Maria AlferezHighview Branch10/16/2014 Vincent BlandHighview Branch10/16/2014 Mallory DisbrowWestport Branch10/16/2014 Denise NewtonDixie Branch10/16/2014 Telephone ReNew From home, office or on the go. 569-3300 Mail-In ReNew Nothing says convenience like home delivery. P.O. Box 33033 Louisville, KY 40232 Bobbie Holsclaw JEFFERSON COUNTY CLERK …...bringing you VIP service From the Jefferson Coutny Clerk’s Office www.JeffersonCountyClerk.org Open 24 hours a day at www.JeffersonCountyClerk.org page 8
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