Corporation Bank Zonal Office, Corporation Bank Building, P.B. No.64 Corporation Bank Marg, Udupi – 576 101 [Karnataka] Offers for providing Secured Cash Van Services in the Zone Offers are invited for providing Secured Cash Van Services in the Zone from Private Security Agencies holding licence under PSARA- 2005 & Karnataka Private Security Agencies Rules 2008.Tenders in the prescribed formats along with relevant supporting documents are to be submitted on the following address:The Deputy General Manager Corporation Bank Zonal Office Corporation Bank Building P.B. No.64, Corporation Bank Marg Udupi – 576 101 Karnataka State Tenders should reach this Office latest by 30.12.2014 by 03.00 pm. Super scribe the Cover as "TENDER FOR SECURED CASH VAN SERVICES". The Bank reserves the right to accept or reject any or all tenders and also cancel the tender process. For details and formats please refer to our Bank website www.corpbank.com. 13.12.2014 Deputy General Manager Page 1 of 26 CORPORATION BANK, ZONAL OFFICE, UDUPI Corporation Bank, Zonal Office, Corporation Bank Building, P.B. No.64 Corporation Bank Marg Udupi – 576 101 [Karnataka] Tender for Secured Cash Van Services Terms Used: (a) Agency / i.e: Company/body/proprietor/partner participating in above tender process (b) BANK: Corporation Bank, Zonal Office, Corporation Bank Building P.B. No.64 Corporation Bank Marg Udupi – 576 101 Karnataka State INSTRUCTIONS FOR SUBMISSION OF APPLICATION 1. 2. The application form consists of the following documents; 1.1 Instructions to submit the application form 1.2 Important Information 1.3 "T” (Technical) part of the application along with 5 Annexures. 1.4 "F” (Financial bid) part of the application The offers are to be submitted under two parts, i.e., 'T' (Technical) part and 'F' (Financial) part. Please submit the completed application form to the above named Zonal Office. 3. "T” (Technical) part: 3.1. The required information in "T" part is to be submitted along with the required documents as per the prescribed formats. Any additional particulars can also be attached to the ‘T’ part. 3.2 Please do not give any indication of the price, cost and financial aspect of the offer in "T" part. Page 2 of 26 3.3 Please put the duly filled ‘T’ part of the application along with additional information and self-attested copies of all relevant certificates in a separate cover and seal the same. Please super scribe the cover as follows: ‘T’ part of offer for “Tender for Secured Cash Van Services” called by Corporation Bank, Zonal Office, Udupi vide Advertisement appeared in ------ Dated ---------- and in Bank’s website.” Please also mention the offerer's name, full address and telephone numbers and mobiles numbers on the cover. 4. ‘F’ (Financial) part: 4.1. The ‘F’ part of the application shall contain nothing but price aspects of Cash Van without any conditions. (If the price is subject to any conditions, the same will be rejected). Important: 5. 4.2. Please put the duly filled ‘F’ part of the application in a separate cover and seal the same. Please super scribe the cover as follows: 4.3. ‘F’ part pertaining to offer for “Tender for Secured Cash Van Services” called by Corporation Bank Zonal Office, Udupi vide Advertisement appeared in ------ Dated ------- and in Bank’s website.” Both the sealed covers (‘T’ and ‘F’) are to be kept in another separate closed bigger cover duly sealed, clearly indicating the name of the offerer, his/her full address and phone Nos. on the cover. The same should be super scribed as follows: "Offer for “ Tender for secured Cash Van Services ”vide Corporation Bank, Zonal Office, Udupi advertisement appeared in -------- dated --------- and in Bank’s website” 6. Please ensure that the final sealed cover contains two separate closed and sealed covers pertaining to ‘T’ and ‘F’ of the offer. 7. All the pages of the offer (both ‘T’ part and ‘F’ part) are to be signed by the offerer. 8. In case of more than one offerer, all the offerer’s have to sign all the pages of the offer (both ‘T’ and ‘F’ parts). 9. Incomplete applications / applications lacking in details and without signatures are liable to be rejected. Page 3 of 26 10. Applications/offers received after the last date/ time mentioned in the advertisement will not be accepted. 11. Offerers are requested to deliver the closed cover in person to the address of the Zonal Office only. In case they intend to send by post, the same may please be sent by Courier / Speed post / Registered Post addressing to the said office to ensure proper receipt of their offer. Bank is not responsible if any offers sent by post are lost in transit. 12. Offerers should keep their offer/s valid for a period of 6 months from the date of advertisement. 13. Please note that the ‘F’ (Financial) part of the offer will not be opened along with the ‘T’ part. After scrutiny of the technical part, visits to the sites, assessment of the offers, the ‘F’ part of only those offerers, whose offers are found suitable to the Bank, will be opened at a later date. The date of opening of ‘F’ part will be intimated to those offerers, whose offers are found suitable as per ‘T’ part of the application. 14. Bank reserves its right to reject any or all the offers without assigning any reason whatsoever. Page 4 of 26 ‘T’(Technical) Part with 5 Annexures. Instructions 1. Tender for secured Cash van Services from Private Security Agencies holding licence under PSARA- 2005 & Karnataka Private Security Agencies Rules 2008, in the prescribed formats along with relevant supporting documents. 2. Date of Issue of documents: The application documents can be downloaded from 17.12.2014 from the Banks’ Website; www.corpbank.com 3. Last Date of receipt of Tender: The last date of receipt of offers is up to 3:00 pm on 30.12.2014. After this time, no offers will be accepted. 4. Date of Opening: The Technical bids will be opened on the last date of receipt at 3:30 pm as stated above. All the agencies are invited for the Technical bid opening. This is not a financial bid opening. 5. Address of the submission of the application for empanelment: The applications should be addressed to “The Deputy General Manager Corporation Bank Zonal Office Corporation Bank Building P.B. No.64 Corporation Bank Marg, Udupi – 576 101 [Karnataka]” and reach this address by the due date and time. 6. Authorized Signatory: The documents can be forwarded by owner or owner's representative. Representative will have to enclose the Letter of Authority/ the owner of Attorney along with this offer or when demanded by BANK, otherwise the offer will be considered null and void at any stage as per the decision of BANK. 7. Nature Of Work: We require ONE Secured Cash Van FORCE TRAVELLER/TATA 407/OTHER EQUIVALENT VEHICLE HAVING MINIMUM SEATING CAPACITY FOR SIX PERSONS (1+5), as per Bank’s approved specification (enclosed) with Driver and ONE loader. The cash van will be based at Currency Chest, Udupi and required to BRING/DELIVER the cash FROM/TO the branches located in Udupi, Shimoga & Chikmagalur Districts AND FROM/TO Currency Chest, Udupi. The quote should be lump sum for cash van & crew. Page 5 of 26 8. 9. CONTRACT PERIOD: a. The contract shall be for a period of one year and could be renewed for further one year (Max three years) at an increase of 10% of the last sanctioned rate, as per requirement of the bank and based on the satisfactory service. b. Bank reserve the right to terminate the contract with due notice in case the agency fails to provide satisfactory service or fails to take security measures or does not adhere to the tender terms & conditions. EARNEST MONEY DEPOSIT: EMD of Rs. 50,000.00 (Rs. Fifty Thousand Only) shall be given with the offer. This shall carry no interest and shall be retained by the bank. EMDs of unsuccessful bidders will be returned after finalization of contract. EMD submitted by successful bidder shall be converted / adjusted as Security Deposit. In case the firms are not found eligible technically, the EMD & Financial Bid shall be returned after finalization of Technical bid. In case of withdrawal by successful bidder, EMD will be liable for forfeiture. 10. SECURITY DEPOSIT: The Agency identified for providing cash van services shall be required to keep a security deposit amounting to 10% of the annual contract value before commencement of the contract for the duration of the contract. The security deposit shall be kept with the bank on lien as interest bearing Fixed Deposit. 11. Order of application : It is desirable that the application follows the sequence given below (a)Annexure 1 (b)Annexure 2 ©Annexure 3 (d)Annexure 4 (e)Annexure 5 (f)Proof of documents given in Annexure 2 in listed order (g)Proof of documents given in Annexure 3 in listed order (h)Any other additional information. 12. Superscription: The envelope containing the documents must be super scribed as “Tender for Secured Cash Van Services” and mailed to/handed over at the given address. 13. Conditions for envelopes sent by post/courier: The documents may also be sent by post/courier to reach before the scheduled date and time as indicated above. The following are essential conditions to be followed for the documents sent by Page 6 of 26 post/courier, failing which the envelope may not be opened and not considered or may be treated invalid: 13.1 Documents should be preferably sent by Speed Post or Registered Post if it is not possible to deposit the documents in person 13.2 Documents should be sent only to the address as given above in the name of the person specified i.e. “ The Deputy General Manager Corporation Bank, Zonal Office Corporation Bank Building, P.B. No. 64, Corporation Bank Marg, Udupi – 576 101 [Karnataka]. 13.3 Acknowledgement will be given to Department of Post only for documents sent by Speed Post/Registered Post. 13.4 Envelope should be super scribed as advised above (in para 12 above). The agency has to necessarily super scribe the envelope, failing which the envelope may not be considered and may remain unopened, or be opened with some other documents or may be accidentally opened before due date rendering it to be treated invalid at the discretion of BANK. 13.5 BANK takes no responsibility for any documents not reaching in time. 13.6 BANK takes no responsibility for documents not reaching at all. 13.7 BANK takes no responsibility for documents received in torn, opened or mutilated conditions. Such documents may not be accepted at all and are liable for rejection. 13.8 Envelopes, which are not super scribed, may not be considered. 13.9 Envelopes, which are not addressed properly, may not be considered. 14. Agreement: An agreement would have to be entered into with BANK, by the successful bidder as per specimen format enclosed. 15. Right of Rejection: BANK reserves the right to reject all / any offer without assigning any reason, what so ever. 16. Eligibility: The agency should adhere to the eligibility criteria specified from time to time and should meet the following recommended guidelines ; (a) Provide Private Security Agencies (PSAs ) who have obtained the prescribed licence to engage in the business of private security agency as per the Page 7 of 26 provisions of the Private Security Agencies ( Regulation ) Act, 2005 ( PSARA 2005 ) and The Karnataka Private Security Agency Rules, 2008. (b) be in this business for last three years © have annual turnover of one crore during past three years (d)have credible supervisory infrastructure and network. (e)have effective infrastructure for training guards and other staff. (f)have a Certificate of Registration from ROC or Registrar of Firms or letter of proprietorship. (g)have PAN No. (h)have an audited balance sheet (i)have registration under Shops & Establishments Act and Certificate from ESI Corporation(latest). (j)have Certificate from EPF Organisation under EPF & Misc. Provision Act1952(latest). (k)be registered with the Govt. under Contract Labour Act (Regulations & Abolition) 1970 (l)be empanelled with public sector banks (Preferably two to three PSBs) The agencies should have branch office Bangalore /Udupi/ Mangalore/ Chikmanglur / Shimoga and & infrastructure for training. The agencies would be considered based on their performance, training facilities, experience and their standing in the field. The security agency should submit a reference certificate in original from a Nationalized Bank/s or PSU/s or Government Department/s as per the format in Annexure 4. 17. Agencies/ Service Providers should clearly indicate, giving explicit supporting documentary evidence, with respect to the above, in absence of which their proposals will be rejected summarily at the qualification stage itself. 18. Availability of requisite permissions and licenses and compliance with the statutory provisions: 18.1 The agency is required to follow all the statutory acts as may be applicable for such type of work for which they are applying through this empanelment form. As manpower is required, then the agency merely by filling the empanelment form confirms that the agency has all the requisite permissions and licenses to carry out all the assignments as stipulated by this empanelment form. Further, merely by filling the application form, the agency reconfirms that the agency has complied with all the statutory provisions of the central, state, local and municipal laws in force. The agency also confirms merely by filling the application form, to comply with any future laws that may be enforced upon by statute. Agencies which do not have requisite permissions / licenses or who do not comply with the statutory provisions are requested to fill in the application form only if they are eligible in this regard. 18.2 Valid registrations viz., Road Transport Authorities, Service Tax, EPFO, ESIC, registration with labour commissioner, etc. and with any other authorities as per Page 8 of 26 requirement should be available with the agency and be produced as and when required. Consequences of insufficient permissions / licenses or compliances on the part of the agency would be to the agency’s account and the agency merely by filling in the empanelment form indemnifies BANK of any or all such consequences. 19. Blacklisting/Debarring: The agency merely by filling the application form confirms that the agency has not been blacklisted / debarred by any government department / agency, Reserve Bank of India, nationalized bank, or any Public Sector Unit or body. The agency is advised not to fill in the application form if they have been disqualified by any of the government agencies. 20. False Information: In case if it is found, at any stage, that the agency has not given the correct information and flouted any condition or the agency does not have all the appropriate licences and all the statutory permission, whatsoever required, to carry out the activity as required in the assignment then BANK reserves the rights to cancel their tender and award the contract in the manner as deemed fit. 21. Indemnity: Further, by submitting the application form, the agency indemnifies BANK for any of the consequences arising out of non-availability of any of the requisite permission/ licence / any other statutory permission whatsoever required for carrying out the contract. Also, by submitting this application, the agency indemnifies BANK for any of the consequences arising out of non-compliance of any of the conditions laid by the statute for agency or their representatives/ officials in carrying out the contract. 22. Extension of empanelment: As stipulated by BANK, after the period of expiry, the arrangement can be renewed for two years on satisfactory performance or up to the period till new empanelment comes in force. However, this option can be exercised only by the BANK. 23. Termination: BANK reserves the right not to empanel any or all applications without assigning any reasons as also to terminate the contract after the financial bid process without assigning any reason. As also, in case it is found that the service is not as per requirement / standards, time lines, or the frequency of corrective measures required is high then BANK retains the right to terminate the Contract with the selected agency (after financial bid) and in such case, the agency will not be entitled to claim any damages from BANK or make any claim for fees in respect of such unsatisfactory / substandard services. As also BANK reserves the right to terminate this contract if it is established on the basis of price discovery that it would be beneficial for BANK to go in for a fresh empanelment/contract. 24. Confidentiality: The Agency after appointment shall maintain strict confidentiality of all the documents, information, data coming in possession of the Agency as a result of awarding the contract after financial bid process and also any oral, written or other information disclosed for evaluation or for any other purposes shall be considered as confidential information passed on to the Agency. Page 9 of 26 25. Usage of data / documents / information : After appointment, the Agency shall ensure that the documents , data, information etc if imparted by BANK or if come to the knowledge of the agency, are / is not used or permitted to be used in any manner (directly or indirectly) incompatible or inconsistent with that authorized by BANK in writing. The confidential information will be safeguarded and the Agency shall take all necessary actions to protect BANK’s, its customers, and Government of India’s interest against misuse, loss, destruction, alterations or deletions thereof. Any violation of the same will be liable for action under the law which shall entitle BANK to claim damages from the agency apart from taking action under the appropriate Law. This is an irrevocable condition and it will continue to be in force even if the agreement between the agency and the BANK is terminated. 26. Breach of clause: In the event of any breach or threatened breach of any clause by the Agency and/or individual assigned by the Agency for the performance of the services, the Agency shall be liable to pay damages as may be quantified by BANK. Apart from the above, BANK shall have the right to proceed against the Agency and/or its assigned person/s under appropriate law. 27. Penalty: When Bank observes that the services are not available as per agreed terms Bank will be at liberty to deduct the charges for that day, on pro-rata basis and agency is liable to make good the financial/other losses suffered by the Bank. 28. Other terms: Following general terms are to be complied with; The selected agency shall furnish the following documents in respect of the driver; loader deployed, before the commencement of contract: (a) List of driver & loader identified/selected by agency for deployment with Bio data i.e., date of birth, age, qualification address etc. (b) Training certificate, if applicable in From IV issued by training /institute /organization. © Certified copy of the character certificate in Form III. (d) Cash Van, should meet Bank specifications. (e) The Cash Van must be registered with RTO under Section 52 & 52(1) of Motor Vehicle Act, 1988. Necessary endorsement of RTO for modification in cash van with seating capacity is needed in RC book. (f) The selected agency shall provide proper uniform and identity card in Form IX to, driver and loader deployed, having the photograph of the person and personal information such as name, designation, address and identification mark etc. Page 10 of 26 29. Jurisdiction: All matters pertaining to this tender shall be subject to the jurisdiction of the courts in Udupi only. 30. Inspection: BANK reserves the right to depute its Officers, Auditors, other officials as it may decide etc. to visit the office / commercial / of the selected agency for checking their infrastructure, man power and other related documents mentioned and for checking records, quality controls, work processes without advance intimation and the agency will have to provide the necessary documents etc to BANK to help. BANK ensures presence of appropriate equipment, manpower, software and other licenses, permissions, etc. Also, inspection will be done, if so decided by BANK on periodic basis. 31. Corrections: All the corrections made anywhere in the empanelment form or the financial bid, whenever called, will have to be authenticated. The corrections without authentication are liable to be rejected. This is an important condition as the correction may have a bearing on the rate/amount quoted resulting in altering L1 or L2 position in the financial bids. Decision of BANK will be binding in this case. The bidder / Agency merely by filling in this application form agree to this delegation of power to BANK to decide in this matter. 32. Preference: BANK reserves the right to give preference to Public Sector Enterprises/ Government undertakings/Agencies already on the panel of other public sector banks, subject to meeting other conditions. 33. Additional Information: During the technical evaluation of application form, BANK may, at its discretion, ask the agency for clarification. The request for clarification and the response shall be in writing. If the response to the clarification is not received by BANK before the expiry of the deadline prescribed in the written request for clarification, BANK reserves the right to make its own reasonable assumption at the total risk and cost of the bidder. As also, the agency is required to update BANK on any developments which may affect the evaluation. During the period of contract if the name of the Agency/company (or its division) has undergone a change due to acquisition, amalgamation etc., the Agency/company shall inform BANK. In such cases, all the obligations under the contract with BANK should be passed on for compliance to the new Agency/company (or its division). Company Seal Authorised Signatory Page 11 of 26 Annexure 1: Submission Form (To be submitted on the letter head of the agency) To The Deputy General Manager Corporation Bank Zonal Office Corporation Bank Building P.B. No.64 Corporation Bank Marg Udupi – 576 101 Karnataka State Tender for Secured Cash Van Services Sir, I/we hereby declare that all the information and statements made in this submission are true and accept that any misinterpretation contained in it may lead to my/our disqualification. If I/we are empanelled as per decision of BANK, only then, we will be allowed to participate in the financial bids. I/we have been given all the required information from BANK. I/we understand BANK is not bound to accept any proposal they may receive and that the evaluation would be carried out based on the applicable eligibility criteria and the specific supported documents submitted by me/us. I/we agree to abide by all the terms and conditions of the Tender document. (Total number of sheets submitted: ) Yours sincerely, Authorized Signatory [In full and initials]: Name and Title of Signatory: Name of Agency: Address: Location: Date: Annexure 2: Page 12 of 26 Details of the Agency/company: (To be filled by all bidders) 1 2 3 4 5 6 7 8 9 10 11 12 Name and full address of the Agency/ Company/ Organization Registered Office with full address, Telephone No(s) Fax No(s) E-mail address Website URL Details of PSARA License - 2005 License No. Valid Upto Income Tax Registration number. (PAN) Service Tax Registration No Provident Fund Registration Number ESIC Registration Number Labour Welfare Fund Registration Number, if applicable DGR empanelment, if applicable Whether Public Limited company or Private Limited Company or any other entity (Give details) Name and addresses and designation of the persons who will represent the Agency while dealing with the BANK. (Attach letter of authority) Names of clients and quantum of work to whom the security services have been provided. Note: Above details are mandatory, Agency may use additional sheets for above submittals. (Authorized Signatory) Name: Designation &Authority: Place: Date: Stamp: Name of the Agency/company: Address: Page 13 of 26 Annexure 3: S.No 1 2 Eligibility Criteria Documents/ Information to be provided in the submitted The Agency / Company should have PSARA 2005 license valid for Karnataka State and issued in Karnataka by competent authority governed by Karnataka Private Security Agency Rules, 2008. The Agency / Company should be in the security business for at least 3 years as 3 4 5 6 on 31st March Compliance (Yes / No) Document Attached – Page Number 2014. Memorandum & Articles of Association should be attached, and Work orders confirming year and area of activity The responding Agency / Company should have been profitable in any two of the last Three (3) financial Years as revealed by Audited Accounts / certified balance sheet. Copy of the audited profit and loss account/ balance sheet/ annual report of the last three financial years. The responding Agency/ Company should have an average annual turnover of at least Rs. One Crore as revealed in Annual Financial Statements reported in India in the last 3 financial years. Copy of the audited profit and loss account / balance sheet/ annual report of the last three financial years. Application should be accompanied by Income Tax Returns for the last three assessment years with PAN Number Income Tax returns and copy of PAN card The responding Agency should have been providing such services to various clients. Work Orders / Completion Certificate be enclosed (Authorized Signatory) Name: Designation &Authority: Place: Date: Stamp: Name of the Agency/ Company: Address Page 14 of 26 Annexure 4: To whomsoever it May Concern This is to certify that M/s. ___________________________ (name of the agency submitting the documents for empanelment) of address ____________________________________________________________ has been empanelled with us as a Security agency since last three years. They have been carrying out the Cash Van Services for us. Their services have been found to be satisfactory. Signature of the official: Name of the official: Official seal: Name of the Organization: Address of the Organization: Page 15 of 26 Annexure- 5 DECLARATION BY THE AGENCY In case my / our Offer is accepted, I / we undertake the following and declare as under:1. Undertake to submit Police verification of all the staff. 2. That the drivers of the vehicle will be on permanent roll of the company and possess valid driving license. 3. Will provide mechanically fit cash van as per laid down specifications, which would be not older than two years vintage with laid down quantum of crew with mobile communication. Local reputed garages will be entrusted for regular vehicle maintenance. Cash van will be provided with valid Fuel cards for fuel refilling. 4. Proposed Cash Van will be made available to the Bank at designated place for their inspection at least seven days prior to deployment dates. 5. Statutory norms like Minimum wages act; work man compensation act, EPF, ESIC & Third party insurance and insurance cover for the staff and property and any mandatory requirements laid down by the Government will be complied with. A monthly certificate on compliance of the above of the previous month will be provided along with the monthly bills. 6. The company has training facilities for the crew, where the staff will undergo periodic training and a certificate of such training will be submitted to the bank periodically. 7. The cash van will have RTO passing and applicable State Govt. registration and permits for commercial activity as required for the bank/branch. 8. All the laws applicable to Union, State and local laws, ordinance, regulations and codes will be complied. 9. Will fully facilitate for the bank’s compliance with regard to RBI guidelines on Code of Conduct in Outsourcing of Financial services by Banks. 10. Will enter into agreement with Bank as per Bank’s format. 11. I/We understand that if any false information is detected at a later date, any contract made between ourselves and CORPORATION BANK, on the basis of the Page 16 of 26 information given by me / we can be treated as invalid by the Bank and I / we will be solely responsible for the consequences. 12. I/We agree that the decision of CORPORATION BANK in selection of Service providers will be final and binding to me / us. 13. All the information furnished by me/us hereunder is correct to the best of my knowledge and belief. Authorised Signatory (Name & Designation, seal of the Service Provider ) Date:Place:- Page 17 of 26 Financial Part (‘ F’ Part ) Letter of Offer (Please put it in a separate cover) I. Qualitative Requirement: No. 01 02 03 Secured Cash Van (Force Traveler/TATA 407/Other Equivalent Vehicle) Valid RTO License As per Section 52 & 52(1) of Motor Vehicle Act 1988 ( Registered as A Cash Van/Utility Van or as catagorised by the RTO and correct Endorsement of seating capacity made in the license and permission of RTO for alteration /modification must be mentioned in the licence) Not more than 5 years old and Tyre wear not more than 5000 kms+ spare wheel Good comfortable seats 04 Seating Capacity for Minimum SIX persons 05 Enough space for gun men to lift aim and fire weapon from moving vehicle. 06 Thick gauge metal body, modified as cash van as per specifications 07 Mobile phone to be provided. First aid kit with medicines 08 Driver Loader Indian Citizen with Valid Heavy Duty License Able bodied Indian Citizen Medically FIT & Should be able to read and write Medically FIT & Should be able to read and write He should have adequate experience in driving cash vans Should have adequate knowledge of first aid. Should have adequate knowledge of fire fighting Should have thorough knowledge of Karnataka roads Police verification report. He must possess good presence of mind Should have adequate knowledge of first aid. Should have adequate knowledge of fire fighting. Police verification report. Page 18 of 26 09 10 11 12 13 Fire extinguishers Separate cash compartment with double locking facilities. Burglar alarm with siren. Double ignition switch Ground Positioning System(GPS) (At Bank’s cost) Monthly lump sum rate for providing dedicated secured cash van with driver, one loader for an assured distance of 2500 kilometers per month. The rates may be quoted in the following format only – FORMAT FOR SECURED CASH VAN WITH DRIVER, ONE LOADER AND TWO ESM ARMED GUARDS 1 2 3 4 5 6. Type of Vehicle Monthly charges for 3500 Kms/Month including Driver one Loader Charges for Extra Kilometer beyond 3500 Kms Charges for Extra Hour beyond 8 Hours Per Day Charges for Night Halt Taxes Rs. FORCE TRAVELLER Per Month Rs. Per Kilometer Rs. Per Hour per person Rs. per person Extra Remarks: - The contract shall be for a period of one year and could be renewed for further one year (Max three years) at an increase of 10% of the last sanctioned rate, as per requirement of the bank and based on the satisfactory service. Authorized Signatory [In full and initials]: Name and Title of Signatory: Name of Agency/company: Address: Location: Date: Page 19 of 26 Structural Specifications for fabrication of Bank Cash Van body on FORCE TRAVELER/TATA 407/OTHER EQUIVELANT VEHICLE chassis Structure & Super Structure Paneling a) Exterior: 20 gauge CRCA sheets for all sides & roof top b) INTERIOR: Insulation : Thermo cool insulation provided between interior & exterior paneling. Windows & Doors a) Four doors- driver and co-driver seats-02 and rear side with two flaps. All doors should have locking provision from insides. Driver and rear side doors with provision to lock from both the sides. b) Aluminum sliding windows with clear toughened glass for driver-01, co-driver-01 rear side seats-02 and on left hand side door-01 and for rear side door with two flaps-02. c) There should be Gun Firing Slots of 10-15 inches by 3.00 inches on windows of co-driver, both left & right rear sides windows and both of the rear side door window. d) All doors, windows and Wind Screen should be provided with wire mesh of 1”x1” size squares. There should be sufficient gap between glass and wire mesh to clean or wash the glasses. e) All windows should have locking arrangements from inside. Electricals a) Complete branded ISI mark electrical wiring. b) Four roof lamps, one each for Driver cabin; Three-seat area, cash compartment and rear compartment; All of two-way ON/OFF switches and other set on Driver Panel. c) Arrangement for Mobile charging. d) Cash Van Alarm with two Electronic Hooters, facing front and rear sides. If authorities object, these should be at hidden places. 2 Page 20 of 26 Compartments a) Staff compartment behind Driver Cabin with one - three Passenger Seat. b) Cash Compartment with Collapsible Gate with provision to lock with pad Locks at two heights. c) Four steel chains with four loops welded on floor or sides on left & right hand sides of cash compartment for locking of cash boxes, after chaining the cash boxes. Painting : Complete cash van body: Three coat paint finish with Enamel paint. Fittings a) Wire mesh grill frames for all side windows with Gun Slot and vehicle Wind Screen Glass provided. b) Items supplied with chassis, I. Number & STOP Signal Plate, II. Rear Bumper, III. Mudguards with Mud Flaps of Rubber and IV. Other fittings as per Registration Authorities norms, to be road worthy. Equipment requirement of cash van The cash van will be equipped with following gadgets:(a) Ground Positioning System (GPS) will be installed at cash van by the Bank. (b) Mobile Cell phone with the cash van staff (c) Fire Extinguishers: Two no’s ABC Type of 2 Kg to be kept at front portion and rear portion of the cash van. (d) Security Alarm System. (e) Double ignition switch; one with driver place & second at rear guard place. (f) First Aid Kit having sufficient amount of Cotton & Cotton Bandage with necessary medicines. Page 21 of 26 STAMP of Rs. 200/SERVICE LEVEL AGREEMENT FOR CASH VAN SERVICES This agreement is entered on __________ between Corporation Bank, …………… ………………Branch represented by Branch Head hereinafter referred to as the First Party/The Bank (which expression shall wherever the context so admits means and includes administrators, assignees, etc.,). AND The Private Security Agency M/s. ………………………………. represented by Sri ………………………………………………and having its office at ……………………………………………. hereinafter referred to as the Private Security Agency (PSA )which expression shall wherever the context so admits, means and includes his legal representatives, successors, assignees as the Second Party/PSA. Whereas the First Party requires the service of a Private Security Agency for Providing Cash Van Services with Driver – 1 No., Loader – 1 No. Whereas the PSA which is a Security Agency providing Cash Van Services has agreed to provide a Cash Van (Force Traveler/TATA 407) with staff as mentioned above to the Bank as per its requirements. Whereas the PSA and the Bank have agreed to enter into a service contract for a period of one year w.e.f. ___________________ till __________________ with an option in favour of the bank to renew the contract for a further period of two years for the purpose of Providing Cash Van Services on the terms and conditions mentioned hereunder. Now therefore this agreement witnessed as under: General 1. The PSA agrees to provide one secured Cash Van ( Force Traveler/TATA 407) with one Driver & one Loader, at the rates / charges detailed as under: Sl. No. 1 2 3 4 5 Particulars Monthly charges for 3,500 Kms. including driver and one loader Charges for extra km. beyond 3,500 Kms. Charges for extra hour beyond 8 hours per hour per person Charges for night halt per person Service tax & Toll Charges/Parking Rate (Rs.) Extra as actual Charges during duty Page 22 of 26 2. Apart from the charges as above , the Bank shall not pay any amount under any head to the PSA. 3. Minimum period of Contract shall be for one year from the date of the deployment of the Cash van. The contract may be renewed for further two years (Maximum) with an increase of 10% annually over the previous year’s monthly rental, on satisfactory service. 4. The Hiring Charges for cash van will include the cost of cash van, its running cost including fuel, maintenance of cash van and salary of a Driver, one Loader. 5. The reckoning of Kilometers shall be from branches/Currency Chest/offices of the Bank to the branches/ Currency Chest /Offices of the Bank and the cash van running between garage to Branch/Offices and back will not be reckoned. The PSA will maintain a logbook for entering the actual usage by the bank on a daily basis and will obtain the signature of the authorized official of the bank verifying the correctness of logbook entries on a daily basis. The PSA also agrees to provide the vehicle for outstation duties as and when demanded by the Bank. 6. The payment of charges will be made directly by the Bank to the PSA on monthly basis, on submission of bills, provided the services are satisfactory. If in any particular month/s , the Bank utilized the cash van services for less than 3500 Kms, then the unutilized Kilo Meters will be carried forward and utilized in subsequent month /s and will be adjusted against the claim for utilization beyond 3500 Kms in any of the subsequent month/s on an yearly basis. 7. The PSA will provide the cash van for a minimum of 8 clear working hours per day , which will not include the driving hours from garage to branch and back. Parking arrangement will be done by the PSA after duty hours at its own cost. 8. No changes in the rate will be applicable even if the fuel prices are revised. 9. The PSA shall comply with all the provisions of laws of the land applicable while providing Cash Van services to the Bank. The PSA agrees that it will comply with all legal requirements and obtain such licenses, approvals and consents if any prescribed/required by law/rules/regulations and keep them valid. 10. The cash van should be as per the approved specifications and PSA agrees to confirm to all the requirements of the Bank. Further, the Security officer/ authorized officer of the bank will be allowed to carry out security inspection of the cash van & duties of the staff of the PSA and his/her instructions will be binding on the PSA. 11. Mobile phone instrument with SIM card will be provided by the PSA to the staff of the cash van for monitoring of movement of cash van. 12. The PSA shall install a security alarm system and two fire extinguishers in the cash van. 13. Photo copies of the R.C.Book , Insurance Cover , Driver’s License will be provided by the PSA to the Bank from the date of deployment. 14. The PSA will ensure that the vehicle is in proper roadworthy condition and statutory permissions are obtained from RTA and such other authorities as may be required in this regard. Page 23 of 26 15. The PSA will produce the vehicle for inspection by the Nodal Branch or Zonal Security Officer or authorised officer of the Bank at any time on demand and any security lapse observed by him/her them shall be rectified by the PSA . 16. The PSA shall provide double ignition switch system for the vehicle with two keys so that during remittance the cash officer can switch off one ignition when he/she goes out of the van for cash collection. The cash van can be started only if both the switches are on. 17. The vehicle shall belong to the PSA and with comprehensive insurance. 18. The PSA shall furnish the names and permanent & local addresses of the Cash Van Staff deployed to authorized office of the Bank from time to time along with their latest photographs, thumb impression and signature. 19. The antecedents of the driver, loader will be verified by the police and certified copy of the character certificate in Form III shall be provided to the Bank before deployment. The driver shall have valid driving license to drive the cash van. 20. The PSA shall ensure that the Cash Van Staff strictly adhere to their duties as framed as per the Banks’ requirements, at it’s premises. The PSA shall ensure that the Cash Van Staff have read and understood their duties in detail. 21. The PSA shall ensure that the Cash Van staff shall be conversant with the use of Fire extinguishers and shall take necessary action in case of activation of security alarm system during exigency. 22. The PSA shall ensure that the Cash Van with Staff shall be deployed at Nodal Branch of the Bank or any other place as per the duty schedule given by the Branch Head/ In charge. 23. The PSA shall ensure that the Cash Van Staff should wear prescribed uniform of the PSA with proper Photo Identity Card and Name tab. The Staff shall not consume alcohol or intoxicant and smoke during the duty hours. 24. The PSA shall ensure that no familiarity develops between the Cash Van Staff & the Bank staff. Further, the PSA shall ensure that the Cash Van Staff does not indulge in any activities including money transactions which may tarnish the image of the Bank. 25. The Staff provided by the PSA shall be medically fit, mentally sound and shall possess good physique and not be suffering from any contagious /major disease. 26. The PSA shall ensure that at no point of time during the prescribed duty hours, the staff leave their place of duty. 27. The PSA, while changing personnel’s, which may be done once in six months, shall give prior information to the Bank. 28. “The PSA(Private Security Agency) shall take full responsibility for all acts of commission and /or omission by the crew of the Cash van and meet all liabilities arising out of a situation created by the crew. Furthermore, in the event of any cash loss occurred during cash remittance due to negligence of the crew or due to dereliction of duty or inattentiveness of the crew, the PSA will agree to redeem the loss fully.” Page 24 of 26 29. The PSA shall change the staff immediately on instructions from the bank if the performances of that particular staff is not acceptable or he is found physically/medically unfit and decision of the Bank will be final in this regard. 30. Neither the PSA nor any of their Cash Van Staff will have any claim against the Bank for any liability arising out of any commission/omission caused by the staff while on duty except the hiring charges payable to the PSAs as stated under item No: 1, above. 31. The PSA shall maintain up to date record of their staff as per the Shops & Establishments Act and will discharge all obligations under various Labour Laws viz., EPF Act, ESI Act, Gratuity, Bonus Act, Workmen's Compensation Act, Contract Labour (Regulation & Abolition Act) etc or under any other State/Union Legislation in respect of the staff engaged by PSA. 32. The PSA shall be absolutely responsible for the payment of salary, all other statutory obligations for the Cash Van Staff employed on account of salary/wages, bonus, arrears, employment, termination benefit, compensation or other claims whatsoever and the Bank has no connection in relation to such matters. 33. Wages for the staff of PSA shall be as per the Minimum Wages notified by the competent authority. The PSA shall furnish the proof of having paid the wages to the Cash Van Staff engaged by way of cheque/credit to their bank a/c within one week of the disbursement of the wages to them. 34. In case of any mishap sustained by staff of whatsoever nature (minor/major/fatal) including death during the course of their duty, the responsibility of granting compensation, if any, on that count shall be that of the PSA and not of the Bank. 35. The PSA agrees that if the cash van is not provided on any day OR in case the cash van develops any mechanical fault while running , the PSA shall pay pro rata charges for the day of default from the amount payable. If the Bank makes alternate arrangement then the PSA shall pay the aforesaid penalty and also reimburse the costs/expenses incurred by the Bank for alternative arrangements on demand. 36. The Bank may amend the agreement by giving notice of one month and such amendments will be binding on both the parties. 37. An onsite inspection of the PSA by the Bank’s internal/ external auditors / RBI officials may be carried out during the contractual period. 38. In the event of dispute and claims arising out of or in connection with this Agreement or in any way relating hereto or any term, condition or provision herein mentioned or the construction or interpretation thereof or otherwise in relation hereto, the parties shall first endeavor to settle such differences, disputes, claims or questions by friendly consultation and failing such settlement, the same shall be referred to a single Arbitrator appointed by the Bank. Though the Bank will make its sincere endeavor to get the consent of the PSA for appointment of such single arbitrator, the Bank, at its discretion, can appoint such single arbitrator, who will be the Official of Bank, as determined by it, even if PSA does not give consent or refuses such consent or rejects the appointment of such single arbitrator by the Bank. Such arbitration shall be held in accordance with the Arbitration and Conciliation Ordinance, 1996 or any statutory modification or re-enactment thereof for the time being in force and shall be held in Udupi and be conducted in the English language. As the terms and provisions of this Agreement by their nature and content are intended to survive the performance hereof by any or all parties hereto, notwithstanding the referring of any dispute/s to arbitration as referred above, the PSA shall continue to offer its services to the Bank till the completion of contract period under this agreement, unless the same is terminated by the Bank prematurely, before the completion of the contract period. However, with regard to the disputable issue/s raised before Arbitrator, both the parties hereby agree to follow the same position/status quo, so far as such issues are Page 25 of 26 concerned, as is followed before such issues are referred to Arbitration, during the remaining term of this agreement, provided the Bank is at liberty to alter the said position. However, notwithstanding anything stated in this clause, the Bank, may, at its discretion, opt not to subject the dispute to Arbitration and in such case, this clause will become void. 39. The PSA notwithstanding the dispute, shall continue to provide the services on same terms and conditions, till the resolution of dispute. 40. The Bank shall have a right to terminate this agreement at any time without assigning any reason whatsoever and on such termination the Bank will have to get the service from other agency or make such alternate arrangement, as it deems fit. If the termination is caused due to default or non-performance or unsatisfactory performance of the PSA then PSA shall be liable to pay damages being the extra cost/expenses to be incurred by the Bank. The PSA shall reimburse the amount claimed by the Bank immediately on demand. We, the above parties, have signed this deed of agreement after duly understanding the contents of this deed on the date and mentioned above. For Corporation Bank (with seal) (First Party) For Private Security Agency (With seal) (Second Party) Witnesses1. 2. Page 26 of 26
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