2ECRUITER3HOWCASE *ANUARY 6OL)SSUE )NFORMATIONFORTHE/KLAHOMA.URSING(EALTH#ARE0ROFESSIONAL WWWOKNURSINGTIMESCOM 0UBLISHED7EEKLY,OCALLY/WNEDAND/PERATEDBY-ETRO0UBLISHING,,# 4EAMWORK-AKESFOR #AREERENRICHMENT Chief clinical officer excels "ETTER.URSES with AMG Speciality Hospital photo by Vickie Jenkins Jillian Powell LPN, has a common thread with the other nurses at the Children’s Center Rehabilitations Hospital as they put the children as their #1 priority. Meeting Jillian for the first time, she is dressed in casual clothes with her long, blonde hair hanging down. She has a confidence about her as she introduces herself. “Hi, My name is Jillian Powell” she says with a smile and an outstretched hand.” As usual, inside the Children’s Center, the atmosphere is inviting as the Christmas decor glows. “How long have you been a nurse, and how did you come about working here at the Children’s Center?” I ask. “ When I lived in Chickasha, I was a medical assistant for 5 years. I worked in Oral Surgery as a surgical assistant and went to Nursing school. Later, I moved to OKC and got a job here and have been a nurse for 2 years. I fell in love with this facility. I wish everyone could see me in this setting because this is the element where I am at my best.” Asking Powell what 3 strong /+,!(/-!3.523).'4)-%3 0/"/8 -534!.'/+ BY6ICKIE*ENKINS 3EE4%!-0AGE photo by James Coburn AMG Specialty Hospital will be opening a new acute longterm care center at Mercy Hospital this year, says Teresa Reece, RN, chief clinical officer, AMG Specialty Hospital BY*AMES#OBURN3TAFF7RITER As a nurse, Teresa Reece knows that the older generation of Americans needs someone to advocate for their needs. “I like being their advocate. I love the wisdom that comes with the interaction with them,” said Reece, RN, chief clinical officer of AMG Specialty Hospital, located in Edmond. Where does a patient go when released from a hospital but still on a ventilator? You go to a long-term acute care hospital. Patients will discover compassionate health care management for complex medical needs at AMG Specialty Hospital Edmond. AMG Specialty Hospital takes care of sick patients who must leave a full service hospital due to limitations the government places on insurance reimbursements. Skilled 3EE2%%#%0AGE 0RESORTED3TANDARD 530OSTAGE 0!)$ 0ERMIT /KLAHOMA#ITY/K 0AGE *ANUARY /KLAHOMAS.URSING4IMES /KLAHOMAS.URSING4IMES 4%!- #ONTINUEDFROM0AGE qualities a nurse should possess, she replies, “First of all, a nurse needs compassion. A nurse sees the best and the worst of everything. Second, a nurse needs to have integrity; knowing right from wrong and keeping high morals. The third quality, a nurse has to be an advocate to the patient, be a voice for them, do the right thing, asking different questions to the doctors and nurses for the patient and their families,” she says with a smile. “Being a nurse is a rewarding job,” she adds. “What advice would you give to a person that is interested in the medical field?” I ask. “First of all, I would tell them ‘thank-you.’ There will always be a need for nurses. It’s a stable job, even in the hard times. Being a nurse is a job where we have a great impact on others’ lives. Even though the job has its ups and downs, it’s worth it. A nurse also has to be flexible. The schedule can change at any minute. That’s where the flexibility comes in.” *ANUARY I ask Powell, “how would others describe you?” “They would definitely say that I like to have fun,” she says, followed with a laugh. “I like to sing and dance; you can always find me singing to the children. My goal is to get a smile or giggle from each child as I go room to room. Others would also describe me as hardworking. Even though I have a busy schedule, I make sure to take time for the kids here. The children at the Children’s Center Rehabilitation Hospital are my number one priority.” “How would you describe your typical day at work?” I ask Powell. “First, I get the reports from the nurses, I speak with the PA’s, do the assessments, and then, make my rounds with the patients. One of my strongest assets is being a team player. One important aspect of this facility is that each one of us has a separate goal, yet we all have one common goal, the nurses here are held together with one common thread; the patient comes first. We are big on teamwork and I feel like I am a better nurse because of it.” “What is your most enjoyable moment here?” I ask. “To tell you the truth, my most enjoyable moment is when I come through those front doors. I have never dreaded coming to work. How many people can say that?” she says with a grin. “When I walk in, I don’t see the children with limitations and disabilities or diagnosis. I see them with unique personalities and see them for who they are. They can triumph through any obstacles and it’s my victory as well as there’s.” I ask Powell what she likes to do for fun and if she has any hobbies. She replies with, “I love to read. I have a 1 year old nephew and I love spending time with him and my family. I like to catch up with old friends, meeting for lunch or meeting at Barnes and Noble to sit and talk. I like to go to museums and travel when I can.” Powell pauses and adds, “I’m going to focus more on traveling this next year.” My interview with Jillian Powell went well. She is a well-spoken, out-going individual wearing her love for children on the inside and the outside, letting her love and compassion for others shine through. The Children’s Center Rehabilitation Hospital is fortunate to have a wonderful nurse like Jillian. 0AGE 0AGE *ANUARY CAREERS IN /KLAHOMAS.URSING4IMES NURSING FORWARD THINKING: LPN DEVOTED TO CARE WITH FLEXIBILITY AND LOVE BY*AMES#OBURN7RITER0HOTOGRAPHER The love Jamie Ellis has for geriatric patients keeps her career centered in long-term care. “It’s just like your grandmother or grandfather,” said Ellis, LPN, staff development coordinator at the Lakes Care Center. “You really get attached to them. There’s a lot of life experiences you can learn from our geriatric community. Ellis is working toward earning her degree to become an RN at OSU/OKC after receiving her credentials to become a licensed practical nurse in Iowa. OSU/OKC is academically challenging and a good school for those wanting to further their careers by becoming a registered nurse, she said. “The staff was welcoming, it was no hassle. It is an amazing experience,” said Ellis, who has been a nurse for five years. Each nurse has a specialty they devote their energy to, she said. Ellis discovered her calling is geriatrics, she said. Her aunt was a nurse and a caring person, which is essential for the profession, Ellis said. “Other than that, we didn’t have many nurses in our community,” Ellis said of her childhood in Utah. She moved to Oklahoma to attend school, being familiar with Oklahoma City because her parents were originally native Oklahomans. “It feels like Oklahoma is home, honestly. It feels like a second home away from Utah,” Ellis said. Becoming a nurse came about from her knack for caring for others, she said. “I just see other people in need and I’m always there to help.” When in Utah, Ellis earned her CNA credential and realized the nursing environment is something conducive for her personality. She then received her CMA credential to further her skills. Ellis learned about the Lakes Care Center from a friend who had worked there. He told her she would be perfect for the job opening. So she applied for the position, starting out as a weekend nurse, she said. “I got to know the facility and accepted the SDC position,” Ellis said. She said that she has never worked in such a close-knit working community as the Lakes Care Center. She considers her coworkers and patients as her second family. Ellis said she appreciates the flexibility that the Lakes Care Center offers its employees. Her administrator arranges her schedule to allow her to attend nursing school full time. The Lakes Care Center invests in the upward mobility of its staff, knowing education is important to the profession and patient care. “The people that I work with, we help each other’s best interest,” Ellis said. “It’s an excellent place. I wouldn’t leave this facility. This is the facility I’m planted at.” Being a nurse at the Lakes Care Center or any long-term care center and skilled nursing facility requires nurses to be able to perform multiple tasks, she said. Many of the residents have pushed her to excel. She has learned from experience and the wisdom of many of the elders she has had the privilege to know, Ellis said. Some residents endured the Great Depression. Others are war veterans. “You have to be patient. Anywhere, any day you can be a nurse to a referee, to a psychologist,” Ellis said. “It’s more personal. I see these people daily, and then their families become family to you. They’re not in and out. They’re here for the long haul. So you have to be compassionate as well. You really have to love what you do because #ONTINUEDONNEXTPAGE /KLAHOMAS.URSING4IMES *ANUARY 2%%#% #ONTINUEDFROM0AGE Being a nurse in long-term care is precious to Jamie Ellis, LPN, staff development coordinator at the Lakes Care Center. on a good day, you can wear a number of different hats.” Listening skills are important, she said. Having a busy time with school and work is balanced with her leisure time, which is scarce these days because of school. Ellis enjoys shopping with her 10-year-old son. “We just hang out. We go to the lake and ride bikes -- that kind of thing,” she continued. “But our favorite past-time is shopping,” she said with a chuckle. All of the staff has a family life, she said. When they need help at work, they come together for the collective good with team spirit that is amazing, Ellis said. When one of them is absent having a baby, other team members help to fill that position, she said. “I value the flexibility of team work,” said Ellis, who works in long-term care as well as in the skilled nursing unit. It is her job to help staff the facility. She can work as a CNA, a nurse or a CMA. “Anything you want, I can do just so our building remains active,” she said. “Having team members helps out, too.” nursing is highly valued. Reece was looking for a new challenge when she was hired to be CCO in November. Acute care was something she had been interested in for a long time before venturing out, she said. “I’m not an adrenaline junkie so I wasn’t looking for an ER or ICU, but this is just a nice mixture of excitement and acute care skills and I just like it,” she said. Her goal is to further establish best practices at AMG Specialty Hospital by building a strong leadership team from the top. “Then we can work everything down,” she said. “I think a second key point would be education. Absolutely educate, educate. I think it helps preventing burnout if you’re learning something new. It helps you get a fresh perspective on things.” AMG Specialty Hospital has expanded competency among its staff with increased technology that has proven to be a success. Reece excels at AMG Specialty Hospital with a great group of nurses, she said. They are flexible with a great attitude during the trials that come with health care such as staffing, acuity and family dynamics, she said. The nurses respond well to the changes in health care that have accelerated during the past five to 10 years, she added. “One of our big things is we hire for attitude and we train for skills,” Reece said. “So you can be the most skilled you can be but if you do it with a poor attitude its like you didn’t do it. We’re looking for people who are positive and are motivated for what they’re doing. If they’re lacking in an area, we educate them. If they have the attitude, they have the most solid part.” AMG Specialty Hospital nurses always consider their patients to be their top priority. Their job is challenging as they serve a lot of elderly patients as well as other age groups when needed. Compassion versed with good listening skills for communication will help the nurses connect with their patients. AMG is a fairly new company that has distinguished itself with quality and performance improvement during its three years since it was established, Reece said. “I’m really glad to be a part of 0AGE that,” said Reece, who was inspired to become a nurse from career nurses on both sides of her family. “I just looked at how exciting it was and how selfless it was,” Reece said. “That’s what I really like about nursing. It takes the focus off of you and whatever you have going on. And you just pour yourself into helping somebody else.” Family is important to Reece who is finding a balance between work and family. Her highlight in life is the time she spends with her children, ages 3 and 10, she said. Reece initially was going to go to college to become a child psychologist, but recognized early it was not her niche. So she tried nursing and fell in love with it, she said. Her talent has extended to skilled nursing, clinical and labor and delivery, but geriatric long-term care has encompassed the majority of Reece’s nursing career, she said. A nurse for 12 years, Reece went to LPN school at the Great Plains Technology Center in Lawton. She earned her associates degree in nursing at OSU/OKC and received a Bachelor in the Science of Nursing degree at Southern Nazarene University. Today, Reece is preparing herself for a joint venture between AMG Specialty Hospital and Mercy Hospital in Oklahoma City. AMG Specialty Hospital will be a tenant in the house of Mercy Hospital. It will be leasing a floor with long-term acute care systems in place with 19 new beds to increase AMG’s capacity, Reece said. Patient care will continue at its Edmond location as well. “The days of stay is anywhere from 25 days to 100 days of acute care,” Reece said. She looks forward to the new facility opening in 2015 and her continued work at AMG Specialty Hospital. In her new role as CCO, the company has set her up with mentors who have extensive experience in the field to help get her to the level she needs to be, Reece said. “We have leadership conferences. I have actually weekly corporate teleconferences with corporate CCOs to help me be on top of everything I need to be on top of,” she said. Being in Edmond is also helpful as a community because it has a reputation for facilitating performance improvement as well, she said. “Edmond is big on image so I think that helps facilitate what we’re doing here,” she said. 0AGE*ANUARY /KLAHOMAS.URSING4IMES 124 CERTIFIED NURSES AIDE 140 GENERAL NURSING 0!244)-% #//+ 124 CERTIFIED NURSES AIDE .OW(IRING #ERTIlED.URSE !SSISTANTS !LL3HIFTS !PPLYINPERSON"ARTLESVILLE (EALTHAND2EHAB +ENTUCKY0LACE"ARTLESVILLE /+ !PPLYIN PERSONAT #AMEO$RIVE 9UKON/+ 124 CERTIFIED NURSES AIDE 7%!2% !##%04).' 124 CERTIFIED NURSES !00,)#!4)/.3 AIDE &/2#%24)&)%$ .523%!33)34!.4 #ERTIlED .URSE !SSISTANT !PPLYAT30,# .RD%!VE /WASSO/+ 140 GENERAL NURSING #%24)&)%$.523% !33)34!.4 %VENING.IGHTAND 7EEKEND$OUBLE 3HIFTS!SKABOUT OURmEXIBLEHOURS AND3TUDENT 3CHOLARSHIP 0ROGRAM -EADOWLAKES %STATES #URRENTLY ,OOKINGFOR ,0.S#-!S -$3 #OORDINATOR $IETARY -AINTENANCE !PPLYINPERSON ORSENDRESUME 37TH 3TREET /KLAHOMA#ITY /+ CONNIEBEELER COXINETNET -AKEADIFFERENCEINTHE LIVESOFOTHERS(%2)4!'% 6),,!.URSING#ENTER INVITESYOUTOAPPLYFOR#.! %VENING.IGHTAND7EEKEND $OUBLE3HIFTS!SKABOUTOUR mEXIBLEHOURSAND3TUDENT 3CHOLARSHIP0ROGRAM7E OFFERMEDICALDENTALVISION +ANDPAYROLLDEDUCT BENElTS0LEASEAPPLYIN PERSON7OODLAND ,OOP"ARTLESVILLE/+ 7EARELOOKINGFOR HOUR SHIFTS #ERTIlED.URSING 3)'./."/.53 !SSISTANTSFOR )NSURANCE 04/ ANDSHIFTS #OMEINAND ANDSICKPAY )F YOU ARE THE PERSON WE CHECKOUTOURNEW ARE LOOKING FOR lLL OUT AN PAYSCALE APPLICATION AT %AST '2/6%.523).'#%.4%2 ST 3TREET 'LENPOOL /+ )3 LOOKING FOR #ERTIlED -ON&RI PM IS THE BEST .URSING !SSISTANTS FOR TIME AND SHIFTS #OME IN AND CHECK OUT OUR NEW PAY SCALE!PPLYINPERSONAT .523).'(/-% 7 (AR"ER 2D 'ROVE /+ 140 GENERAL NURSING 140 GENERAL NURSING SEEKING#ERTIlED .OW ACCEPTING .OWHIRING.URSES .URSING!SSISTANTS #OMPETITIVESALARIES 7ENEEDFULLAND #%24)&)%$.523% APPLICATIONS FOR A ANDBENElTS !33)34!.43 #ERTIlED.URSE PARTTIME#ERTIlED .%%$%$HOUR !SSISTANTS#ERTIlED INCLUDING"#"3!LL .URSING!SSISTANTS SHIFTSAMPMAND SHIFTSAREAVAILABLE FORMULTIPLESHIFTS PMAMDAYSON -EDICAL !SSISTANTS 7EARELOOKINGFOR 7EOFFERCOMPETITIVE /FFERING NURSESWITHSTRONG DAYSOFF COMPETITIVEWAGES !PPLYINPERSON'RAND,AKE BENElTS AND WAGES LEADERSHIPSKILLSTO "!2.3$!,,.523).' 6ILLA7EST(AR"ER INAPOSITIVEFRIENDLY JOINOURTEAM (/-%SEEKING#.!S7E 2D'ROVE/+ WORK ENVIRONMENT #OMEJOINOUR 140 GENERAL NURSING #ERTIlED.URSE .OWACCEPTING !IDESAND#ERTIlED -EDICATION!IDES APPLICATIONSFOR CANEARNUPTO &ULLTIME0ARTTIME TO AND ANHOUR!LL SHIFTS#ERTIlED SHIFTSAVAILABLE .URSING!SSISTANTS )--%$)!4%/.SITETRAINING AND#ERTIlED FOR$$#.!SAT"ILLINGS -EDICAL!IDES7E &AIRCHILD#ENTER#ERTIlED .URSE!IDESAND#ERTIlED OFFERCOMPETITIVE -EDICATION!IDESCANEARN BENElTSWAGESINA UPTOTOAN POSITIVEFRIENDLY HOUR!LLSHIFTSAVAILABLE#ALL WORKENVIRONMENT $ORIS-C!BEEAT %-APLE3T"ILLINGS NEEDFULLANDPARTTIME #ORN(ERITAGE6ILLAGEISNOW DYNAMICSTAFF #.!SFORMULTIPLESHIFTS ACCEPTING APPLICATIONS FOR A /FFERINGCOMPETITIVEWAGES #.!S#-!S7EOFFER 'REAT7ORKING%NVIRONMENT ./7()2).' 7EAREASMALLBED COMPETITIVE BENElTS AND #IMARRON0OINTE#ARE#ENTER FACILITY#ALL #%24)&)%$.523).' 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OPEN FOR .ORTH #OUNTY 3ENIOR ,IVING TO SHIFT )F YOU ARE TIRED IN #OLLINSVILLE SEEKS #.! OF NOT BEING A TEAM COME 7EEKEND$OUBLES#.! WORK FOR US7E ARE A SMALL AND 02. !$/. 2ESTAURANT HOME WITH A HOME LIKE -ANAGER #ALL $UANE AT ATMOSPHERE . TH . ND 4ONKAWA/+ 3T #OLLINSVILLE /+ 0RACTICAL.URSE PMPM /VERNIGHT.URSE ,ICENSED0RACTICAL .URSE3UNDAY THURSDAY0RN3TAFF 0ART4IME#ERTIlED .URSE!SSISTANT 3!4!.$35. #LEVELAND-ANOR)S #URRENTLY(IRING2ESTORATIVE !IDE#NAS!ND#MAS #OME)N!ND!PPLY!T 5NIVERSITY6ILLAGE .$IVISION3T#LEVELAND 2ETIREMENT#ENTER3 /K/R#ALL ,EWIS4ULSA/+ &OR$ETAILS %QUAL/PPORTUNITY%MPLOYER 0AGE *ANUARY Special to the Nursing Times %MERGENCY$EPARTMENT 6IOLENCE!RE-ETAL $ETECTORS.ECESSARY BYJanie Cantrell, RN Emergency Department Violence: Are Metal Detectors Necessary? Any parent can attest to the fact that receiving a call in the middle of the night summons an indescribable fear that arouses our primal instincts of flight. Our call came at 1218 am on December 9, 2014. We were summoned to the emergency department of the hospital where our son, Kyle, has worked as a security guard for 25 years. The call did not give us much information, just that he had been stabbed and was going to surgery. When we arrived, the parking lot of the hospital was full of police cars. It seemed that every police officer on duty had come to assist the emergency room with the violent patient. When we saw all the cars, my first question to the first officer I saw was, “Is my son dead?” I cannot describe the fear and anguish that his father and I suffered that night. Still with no answers, we were lead to the surgery waiting area to learn the outcome of this violent event. Being a nurse and having worked the emergency department for a great number of years, I had many questions: How did this person get into the emergency department with a weapon? Why did the ER not have a metal detector? Was there additional security on duty with our son? How could this have been prevented? Are all healthcare workers at increased risk for violence due to the fact that more citizens are carrying hand guns? Does the increased presence of gangs as well as the fact that emergency departments are utilized for psychiatric clearance and medical clearance of drug and alcohol arrest increase the potential for violence in the emergency room? Are these questions that all health care workers are asking to be answered? In an article written for the Pittsburg Post-Gazette by Steve Twedt, he quotes the Emergency Nurses Association President Deena Brecher as saying: As a 24/7 operation that takes all comers, an emergency department is inherently vulnerable to violence. Emergency departments reflect the community they serve. Where violence is more common in the street, it’s more likely in the ER. Brecher said the nurses association, based in Des Plaines, Illinois, once surveyed 13,000 members about whether they had experienced physical or verbal violence such as threats in the previous seven days. More than half said, “yes.” Brecher said, Hospital executives and even judges have been known to tell an ER nurse that assaults are an expected job risk, so nurses may be reluctant to report an attack unless there is a clear no tolerance policy. What is the magnitude of the problem and why should we as healthcare professionals care? According to the Bureau of Labor Statistics, Nine hundred deaths and 1.7 million nonfatal assaults occur each year in the United States due to workplace violence. Of these,the health care and social assistance industries accounted for the majority, nearly 60%, of all nonfatal assaults and violent acts by persons in 2007. Notably, most incidents occur at night between 11pm and 7am. According to ACEP’s( American Academy of Emergency Physicians) public health and injury prevention committee April 2011: Workplace violence decreases morale and productivity, and increases absenteeism and personnel turnover. The median number of days away from work from assault or violent act is four days. Most victims did not file a formal report. Our son’s incident was reported on all the news channels in our area. Many acts of violence in the emergency department are never reported. Our daughter worked in an ER in the Chicago area and it was not uncommon for co-workers there to state they had a knife pulled on them the night before. Just having a knife pulled on them had become common and these incidents were not reported by the news channels. Expecting violence in their work area had become the norm. Law enforcement is the only profession that knows they will experience violence on a daily basis. On occasion, fire and first responders experience violence in their jobs, but police officers go to work daily knowing that their lives may be in /KLAHOMAS.URSING4IMES danger. They, however, are armed and highly trained to deal with these expected dangers. They know they will be dealing with criminals on a daily basis. Since emergency rooms often see prisoners brought in by police, health care workers become exposed to the same criminals that the police are dealing with carrying out their job assignments. What can be done to make our emergency departments safer? Should security be armed? There is much controversy over this topic. Many hospitals feel that it would be an increase in liability to arm security. Many feel the cost of psychological and physical testing for personnel, as well as background screening would be cost prohibitive. Some hospital administrations feel that there would be increased risk for violence if guards were armed because a patient may take the gun away from the guard creating a more violent situation. Some hospitals do have armed security that patrol the parking lot, but are not allowed to enter the hospital with the weapon. Because of labor statistics some smaller hospitals have mandated that two security officers be on duty on the 11-7 shift at all times. Larger hospitals have more security at all times. Security in hospitals has been brought into question nation- wide due to recent violent events in Baltimore. On April 16, 2014 a 69 year old Virginia Beach man entered John Hopkins hospital armed with a gun. He fatally shot himself in the emergency department bathroom. Four years earlier, a man blaming a Hopkins doctor for what he thought was a botched surgery shot the physician and then turned the gun on himself and his mother. These reported fatal events bring to question the fact that perhaps it is time for hospitals to consider installing metal detectors in all emergency departments. In fact, according to ACEP: Henry Ford Hospital in Detroit uses metal detectors. In the first 6 months of metal detector screening, 33 handguns, 1,324 knifes, 97 mace sprays as well as many other hazardous items were confiscated. The National Institute for Occupational Safety and Health (NIOSH) offers a number of strategies to prevent violent acts in the ER and hospital: Environmental: Develop emergency signaling, 3EE%2PAGE /KLAHOMAS.URSING4IMES *ANUARY 0AGE Laurie Weathers Named FACEBOOK FUNNIES - SHARED - JOIN US! VP of Clinical Operations Mercy Clinic Oklahoma has named Laurie Weathers vice president of clinical operations. Weathers has been with Mercy since 2010, most recently serving as director of clinical operations over specialty clinics. She follows Keith Holliman, who left to lead Mercy Clinic’s efforts to grow the orthopedic service line, including the establishment of the new Orthopedic Access clinic at Mercy Edmond I-35. Weathers will lead Mercy Clinic’s specialty and hospital-based clinic operations. Weathers has a rich history in leading physician practice and clinical operations. Prior to joining Mercy, she served as a practice administrator for Cancer Care Associates, a network administrator of Allied Health Group and a clinic manager for the Oklahoma Center for Digestive Medicine. Laurie Weathers vice Those who have worked closely with president of clinical Weathers know she has a deep devotion to operations. Mercy’s mission and to those around the world who need the healing touch of Christ. “I am so thankful and blessed to be working at Mercy,” Weathers said. “I am passionate about the Ministry and feel this truly is my calling!” Oklahoma’s Nursing Times Hospice Directory - another free service provided by Oklahoma’s Nursing Times Alpha Hospice: 7512 N Broadway Ext., suite 312 Okc, 405-463-5695 Keith Ruminer/ volunteer coordinator/chaplain Alleve Hospice: 405-605-7787 Autumn Bridge Hospice: 405-440-2440 Cornerstone Hospice: Vicky Herrington, Vol. Coordinator, 918-641-5192 Hometown Hospice: Robin Boatman, Com. Relations, Broken Arrow: 918-251-6441; Muskogee: 918-681-4440. Autumn Light Hospice: 580-252-1266 Crossroads Hospice: Sheila Guffey, Vol. Coordinator, 405-632-9631 Carter Healthcare & Hospice: OKC - Adam Colvin, Vol. Coordinator, 405-947-7705, ext. 134; Tulsa - Mike Gregory, Vol. Coordinator, 918-425-4000, ext. 114 Cross Timbers Hospice: Ardmore-800-498-0655 Davis-580-369-5335 Volunteer Coordinator-Shelly Murray Centennial Hospice: Becky Johnson, Bereavement Coordinator 405-562-1211 Chisholm Trail Hospice: Tiffany Thorne, Vol. Coordinator, 580-251-8764 Harbor Light Hospice: Randy Pratt, Vol. Coordinator, 1009 N Meredian, Oklahoma City, OK 73107 405-949-1200 Horizon Hospice: LaDonna Rhodes, Vol. Coordinator, 918-473-0505 Heartland Hospice: Shawnee: Vol. Coor. Karen Cleveland, 405-214-6442; Norman: Vol. Coor. Lisa Veauchamp, 405-579-8565 Heavenly Hospice: Julie Myers, Coordinator 405-701-2536 Hope Hospice: Bartlesville: 918-333-7700, Claremore; 918-343-0777 Owasso: 918-272-3060 Interim Healthcare Hospice: 405-848-3555 Image HealthCare : 6116 S. Memorial Tulsa, Ok. 74133 (918) 622-4799 LifeSpring In-Home Care Network: Terry Boston, Volunteer and Bereavement Coordinator 405-801-3768 LifeLine Hospice: April Moon, RN Clinical Coordinator 405-222-2051 Mays Hospice Care, Inc. OKC Metro, 405-631-3577; Shawnee, 405-273-1940 Hospice by Loving Care: Connie McDivitt, Vol. Coordinator, 405-872-1515 McCortney Family Hospice OKC/Norman metro 405-360-2400 Ada, 580-332-6900 Staci Elder Hensley, volunteer coordinator Excell Hospice: Toni K. Cameron, Vol. Coordinator 405-631-0521 Hospice of Green Country: Tulsa: 918-747-2273, Claremore: 918-342-1222, Sapulpa: 918-224-7403 Mercy Hospice: Steve Pallesen, Vol. Coordinator, 405-486-8600 Faith Hospice of OKC: Charlene Kilgore, Vol. Coordinator, 405-840-8915 Hospice of Oklahoma County & the INTEGRIS Hospice House Ruth Ann Frick, Vol. Coordinator, 405-848-8884 Mission Hospice L.L.C.: 2525 NW Expressway, Ste. 312 OKC, OK 73112 405-848-3779 Choice Home Health & Hospice: 405-879-3470 Freedom Hospice: Tulsa: 918-493-4930; Claremore: 918-343-0493; Tollfree: 866-476-7425 City Hospice: Beth Huntley, Vol. Coordinator, 405-942-8999 Frontier Hospice: Kelly Morris, Vol. Coordinator, 405-789-2913 Comforting Hands Hospice: Bartlesville: 918-331-0003 Full Life Hospice: Vicki Barnhart, Vol. Coordinator, 405-418-2659 Companion Hospice: Steve Hickey, Vol. Coordinator, Guthrie: 405-282-3980; Edmond: 405-341-9751 Good Shepherd Hospice: 4350 Will Rogers Parkway Suite 400 OKC OK 73108 405-943-0903 Compassionate Care Hospice: Amy Legare, Bereavement/Vol. Coordinator, 405-948-4357 Grace Hospice Foundation: Sharon Doty, Dir of Spec. Projects Tulsa 918-744-7223 Hospice of Owasso, Inc.: Todd A. Robertson, Dir. of Marketing, 877-274-0333 Hospice of the Cherokee: 918-458-5080 Humanity Hospice: Kay Cole, Vol. Coordinator 405-418-2530 InFinity Care of Tulsa: Spencer Brazeal, Vol. Director, 918-392-0800 Indian Territory Home Health & Hospice: 1-866-279-3975 Oklahoma Hospice Care 405-418-2659 Jennifer Forrester, Community Relations Director One Health Home Health in Tulsa: 918-412-7200 Palliative Hospice: Janet Lowder, Seminole, & Sabrina Johnson, Durant, 800-648-1655 Physician’s Choice Hospice: Tim Clausing, Vol. Coordinator 405-936-9433 Professional Home Hospice: Sallisaw: 877-418-1815; Muskogee: 866-683-9400; Poteau: 888-647-1378 PromiseCare Hospice: Angela Shelton, LPN - Hospice Coordinator, Lawton: (580) 248-1405 Quality Life Hospice: 405 486-1357 RoseRock Healthcare: Audrey McCraw, Admin. 918-236-4866 Ross Health Care: Glenn LeBlanc, Norman, Chickasha; April Burrows, Enid; Vol. Coordinators, 580-213-3333 Russell Murray Hospice: Tambi Urias, Vol. Coordinator, 405-262-3088; Kingfihser 405-375-5015; Weatherford-580-774-2661 Seasons Hospice: Carolyn Miller, Vol./Bereavement Coordinator, 918-745-0222 Sequoyah Memorial Hospice: Vernon Stone, D. Min. Chaplin, Vol. Coordinator, 918-774-1171 Sojourn Hospice: Tammy Harvey, Vol. Manager 918-492-8799 SolAmor Hospice: Lisa Riggs, Vol. Coord. 405-842-0171 Sooner Hospice, LLC: Matt Ottis, Vol. Coordinator, 405-608-0555 Tranquility Hospice: Kelly Taylor, Volunteer Coordinator Tulsa : 918-592-2273 Valir Hospice Care: Dee Fairchild , Vol. Manager OKC Metro: 405.609.3636 Chandler Shawnee/Cushing: 405.258.2333 Toll Free: 888.901.6334 Woodard Regional Hospice 580-254-9275 Cathy Poe, RN Director 0AGE *ANUARY Vicki L Mayfield, M.Ed., R.N., LMFT Marriage and Family Therapy Oklahoma City If you would like to send a question to Vicki, email us at news@okcnursingtimes.com Q. Why is it so difficult to make life changes? I know there are things in my life that no longer work but yet I wake up everyday and do them again. What am I waiting for? A. The writing is on the wall for most of us; we read it but don’t REALLY read it. It is so much easier to keep doing the same thing, even when it quit working months or years ago. The following is the story of Stacey and the changes she made: Stacey is a 21 year old female involved in a relationship with Mark, age 25 who also has a child that he pays child support. They have been together for about one year and decided to move in together in order to spend more time together and save money. It became clear to Stacey that she was more responsible with money, believing the bills should be paid first, then have fun money. When the second month rolled around and Mark did not have the money for his part of the rent, Stacey paid it. As a result of helping Mark with his share of the rent, Stacey had no money for Christmas gifts. Her anxiety was increasing as well as deepening feelings of depression. Stacey had been in counseling for a few sessions before moving in with Mark and knew that their relationship had some problems but after moving in together the problems became more apparent. When I last saw Stacey she stated the following, “After our last session I thought about what we talked about. I moved out realizing this arrangement was not working and causing me to feel frustrated and unhappy. I bought a journal and started writing my feelings and creating a plan. I found a new job, bought a car and now feel that I have a better plan for my life. Mark and I are still together but I don’t know how the future will work for us but I needed to take care of me.” Several things about Stacey’s story are significant. One, she is only 21. Second, she bought a journal, started writing her plan and brought it to therapy. Third, she got involved in her therapy and became VERY proactive. Fourth, she took her life seriously. Fifth, she is in charge if her life, not her boyfriend. I was very impressed with Stacey. It is inspiring to see people take charge of their lives and make changes that may in many ways save their lives. How many less anti-depressant drugs might not be used if people made “life saving” changes? /KLAHOMAS.URSING4IMES %2 #ONTINUEDFROM0AGE alarms, and monitoring systems: Install security devices, such as metal detectors: Install other security measures, such as escorts to the parking lots at night’ Install enclosed nurses stations; Install deep service counters or bullet proof glass and shatter -proof glass enclosures in the reception areas; Consider curved mirrors and adequate lighting. Administrative Controls: Design staffing patterns to prevent personnel from working alone and to minimize patient waiting time. Restrict movement of the public in hospitals by card-controlled access; Develop a system for alerting security personnel when violence is threatened such as panic/duress alarms, closed circuit video recording; Flagging the charts of high-risk patients. Behavior Modification: Provide all workers with training in recognizing and managing assaults, resolving conflicts, and maintaining hazard awareness. After being in ICU for almost 3 days then being moved to a medical floor for several more days, our son survived this traumatic event. He continues to be in the process of recovering. As this article discusses, others have not been as fortunate to survive violent events. Violence in any workplace is not acceptable. If an individual is assaulted on the street, charges are pressed and judgments rendered. Ever health care worker knows there is risk of encountering a combative patient in the work-place. However, all health care workers should feel safe in the workplace. At a minimum, I feel that metal detectors should be in use in all emergency rooms as well as most hospitals. Since we use metal detectors in airports, I feel that most of the public would come to view this as just a safety precaution and would soon adjust to the change. Therefore, I am of the opinion, that changing how we look at making our emergency departments and hospital as a whole safer for employees and visitors needs implementing immediately. INTEGRIS among America’s Best Hospitals to Have a Baby Three INTEGRIS hospitals have received the 2015 Women’s Choice Award® and have been named one of America’s Best Hospitals for Obstetrics. This evidence-based designation is the only award that identifies the country’s best health care institutions based on robust criteria that consider female patient satisfaction, clinical excellence, and what women say they want from a hospital. It represents hospitals that women can feel confident in choosing for their maternity needs. INTEGRIS Baptist Medical Center, INTEGRIS Health Edmond and Lakeside Women’s Hospital made the list of more than 350 award winners nationwide. “We are proud to provide outstanding obstetrical care to women throughout the state of Oklahoma,” says Bruce Lawrence, president and chief executive officer of INTEGRIS Health. “To be recognized nationally for our efforts is truly an honor.” “New moms have many choices when it comes to obstetrics. Now they can make informed decisions based on the recommendations of other moms who have experienced that hospital first hand,” says Delia Passi, chief executive officer and founder of the Women’s Choice Award, and former publisher of Working Woman and Working Mother magazines. “Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of care for her and her loved ones,” added Passi. The America’s Best Hospitals for Obstetrics scoring process is unique in that it is the only national list that focuses on female patient satisfaction. Only the hospitals that qualify for this highly selective designation provide the highest level of obstetric services based on their exceptional scores for patient recommendation. This is determined from data reported by the U.S. Department of Health and Human Services in HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) surveys, as well as an analysis that weighs criteria identified as the most important to women for patient satisfaction. /KLAHOMAS.URSING4IMES *ANUARY 0AGE What is one thing about you that most people don’t know? Integris Canadian Valley “I’ve taught dance since I was 20 years old and owned my own dance studio for 7 years.” “I was a rodeo queen in Mustang, OK.” Each week we visit with health care professionals throughout the Metro “Most people think that I am younger than I am but I have a teenager.” “I have a bearded dragon lizard.” Sheena Duncan, CSFA Terri Kelso BSN, RN, CNOR Please Let us know Your Thoughts Kim Griffin RN, PACU Stephanie Elliott, RN Email: news@okcnursingtimes.com or mail to Oklahoma’s Nursing Times P.O. Box 239 Mustang, Ok. 73064 -ERCY(OSPITAL%L2ENO 7ELCOMES.EW%MERGENCY $EPARTMENT0ROVIDER As a former firefighter and paramedic-turned-nurse practitioner, Antoinette Thompson-Ducasse has always been dedicated to public service and believes her profession chose her. She brings that dedication to her new role as a nurse practitioner at Mercy Hospital El Reno. During her 23-year career as a firefighter, Thompson-Ducasse became a paramedic and eventually went on to nursing school where she discovered her deep passion for caring for others. “I love caring for people, teaching them, being straight with them and everything about it,” she said. “I treat people like family with the respect and dignity they deserve. I like to have an open relationship with patients so they know they can trust me since I will listen and care for their needs.” Thompson-Ducasse received her bachelor’s degree in nursing from the University of Oklahoma Health Sciences Center in Oklahoma City, and her master’s degree in nursing from the University of South Alabama in Mobile. For the past several years, Thompson-Ducasse has volunteered at the Royal Family Kids Camp and the Teen Reach Adventure Camp as a camp nurse. For three years, she has also volunteered for the 1040 Initiative where she provides medical care to patients in a village in West Africa. Additionally, she has competed as a professional bodybuilder for 20 years. She is married and has a grown daughter.
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