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Update December 2014
In this issue
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Facts & Figures
The Shared Services Centre
Facts & Figures
Successful Waves 1 & 2 Rollout
€69 M the value of
Our People
What Changes Can You Expect
payments made to
Wave 3 Schedule
date.
84,398 the number of
individual payments
made to date
99% Accuracy Level
exceeded in Year 1
€4.3M savings per
annum anticipated
28 the current number
of staff
72 the projected
number of staff
required
Live Sites
Offaly, Laois, Longford
Roscommon,
Westmeath, Leitrim,
Galway County,
Carlow, Cavan &
Monaghan County
Councils
Wave 3 Sites
Kildare, Kilkenny,
Meath, Louth and
Standardising Payroll and Superannuation Functions
The Public Service Reform Plan (November
2011) identified the implementation of shared
services as a major element in the Reform
Programme. The concept of shared services
is to consolidate transactional activities, ideally
using optimised and automated processes that
add
value
allowing
concentration
on
core/strategic activities.
The focus of the payroll and Superannuation
shared service initiative is the consolidation of
the
transactional
Payroll/superannuation
activity that exists in the Local Government
Sector with a view to achieving efficiencies and
creating a centre of excellence. While it is
recognised that local authority payroll
departments have always operated to the
highest standards, the move to a shared
service will allow savings through economies
of scale/access to technologies.
The Local Authority Shared Services Payroll &
Superannuation Evaluation Committee, after a
competitive bidding process, recommended
that Laois County Council provide Shared
Payroll and Superannuation services on behalf
of all local authorities.
We
are
now
well
into
our
implementation schedule, having just
completed the Wave 2 rollout.
This is a key milestone in the project
plan and was delivered on time and
within budget.
We have already commenced the
planning of the Wave 3 rollout and plan
to have a further 5 local authorities live
by the end April 2015.
I am very proud of the fact that the vast
majority of our staff are IPASS certified
I wish to acknowledge the support and
co-operation we received from all the
staff from the local authorities who have
come on board to date.
I would like to thank the CCMA, LGMA,
Core Int., the PMO, DPER and the
DECLG for their continued assistance
in keeping the project on schedule.
Notwithstanding
the
significant
challenges we look forward to meeting
the key targets set out in our project
plan for 2015.
John Forde,
Director, MyPay
The new local authority shared service centre, MyPay, based on the top floor in Block 1 of
County Hall began operation in October 2013. Following a successful rollout to 10 counties
in 2014 we will continue in January 2015 with Wave 3 as part of the 3 year implementation
plan.
There are currently 28 staff all based on the third floor. They are tasked with the delivery of
the service in the counties that are live and preparing the incoming counties of each wave to
avail of the service. Staff numbers will continue increase as each wave joins the shared
services centre.
We are delighted to have achieved our most recent major milestone in bringing all the wave
2 counties live before the end of December. We are confident that a further 15 counties will
be availing of our services by the end of next year.
South Dublin
January 2015
Wave 3 Start Date
Shared services are an important element of the Government’s public service reform
agenda and can provide much needed cost savings and efficiencies while also fully
standardising and improving services. The sharing of back-office functions such as payroll
and superannuation will in turn allow local authorities to concentrate on providing services to
citizens.
Update
on
our
People
At present we have 28 people
working at our newly refurbished
office in Laois County Council
buildings. This will increase to 52
in 2015 to facilitate the rollout of 3
further waves.
These staff will be made up from
internal Laois Co. Co. transfers
and
redeployments
of
staff
members from other authorities.
We expect to recruit a further 30
staff in 2015 to facilitate a further
15
LA’s
in
Payroll
and
to
commence the Superannuation
What changes can local
Authority staff expect
Naturally you can expect some
changes when the shared services
centre takes over the running of
payroll and superannuation for your
county, but we will endeavour to keep
them to a minimum.
If you already receive an electronic transfer and payslip you will not notice
much change in your payroll service. All payments must be made by EFT
when being processed by the Shared Services Centre.
Your payroll enquiries will be dealt with in the shared services centre, just
email queries@mypay.gov.ie or call 057 8600555.
Those currently receiving printed payslips will continue to do so, though we
intend to extend the use of online payslips as we progress through the project.
Successful Implementation in Carlow
wave rollout.
Carlow County Council commenced our move to MyPay in September 2014 as
part of Wave 2 of the Project. The transfer was extremely successful due to
the commitment of the payroll staff and the support of the MyPay team. As
part of the move to MyPay, an issue was raised in relation to weekly wages
and the certification of timesheets in advance due to the MyPay timeframes.
This resulted in an alteration to the wages week moving from a Saturday to
Friday basis to a Thursday to Wednesday basis through agreement with the
unions. The new deadlines and procedures are working well and have been
particularly embraced by Carlow’s General Services Supervisors.
f office space/ staff members
Carlow, since implementation have also moved our quarterly salary payees to
our monthly pay group for greater efficiency, as there was always difficulties in
making quarterly payments and this has worked well. We would like to take
this opportunity to acknowledge and thank the HR & Payroll staff in Carlow
County Council and also the MyPay team for their assistance during our
transition.
Avril Oakes/Margaret O’Toole – Carlow County Council
Contacts:
John Forde SSC Director & Project Manager
jforde@mypay.gov.ie
Dermot O’Loughlin –
Operations Manager
doloughlin@mypay.gov.ie
MyPay
Shared Services Centre,
Áras an Contae,
Portlaoise,
Co. Laois.
Email: queries@mypay.gov.ie
HelpDesk: 057 860 0555
My focus at present is on learning and re-skilling since my appointment here to MyPay
, the Payroll & Superannuation Shared Services Centre in late September 2014.
I began my career in Local Government back in 1999 working for Dublin City in the
Finance Accounts Section, where i spent 6 years. From there I moved to the
Environment & Engineering Administration Section where I spent another 7 years and
then I returned to Finance and to the Finance Administration Section for a further 2
years prior to joining MyPay . All in all, I had been travelling to Dublin for the past 15
years, so when the opportunity arose for re-deployment to the MyPay Shared Services
here in Portlaoise, it was very much welcomed. Being so near work has given me a
great work/life balance.
Considering I had spent such a long time working for one Local Authority and with no
previous Payroll experience, I was a little apprehensive beginning a new chapter of my
life here in the MyPay Shared Services Centre but all Staff here have been very
friendly, super helpful and supportive in my transition. I would like to think I can bring
something beneficial to the MyPay Team with my many years working in Local
Government and my life experiences. The opportunities for training here is extensive
and the focus is on providing an efficient quality service for all the Local Authorities
within our remit. I would have no hesitation in recommending the MyPay Shared
Services Centre as a fine workplace to any future applicant seeking a new career
challenge. I look forward to embracing my new role and the future challenges that
enfold over the coming years.
Tom Nolan, Staff Officer, MyPay.