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FirstSteps
Pregnancy
Guide
A service of Methodist Healthcare
www.SAWomensHealth.com
CONGRATULATIONS
We look forward to sharing this
joyous and memorable occasion with you.
TABLE OF CONTENTS
CONGRATULATIONS
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JUST FOR YOU
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WAITING FOR BABY
Planning for Hospital Admission
FirstSteps Educational Series
Peek-a-Boo Tour
You and Your Doctor
Choosing Your Baby’s Doctor
Delivery at a Methodist Healthcare Facility
It’s Time to Go!
Where to Go
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Methodist Healthcare has developed this FirstSteps Pregnancy Guide to help you feel
comfortable and confident throughout your pregnancy, delivery, and after returning
home with your new baby. Refer to this guide for information and support you may need
during this very special time. Feel free to call the Methodist Healthcare HealthLine at
210-575-0355 or 1-800-333-7333. We’re here to help you find the answers you need.
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7-11
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BABY’S ARRIVAL
The Nursery
The Hospital Stay
18 - 19
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WELCOME HOME, BABY
For Your Family
Methodist Women’s Center Support Services
Methodist Healthcare Services
Additional Services
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22 - 25
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METHODIST HEALTHCARE DIRECTORY 
BABY TALK ADVICELINE
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INSTRUCTIONS FOR PREADMISSION
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PREADMISSION FORM
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Pamper yourself during your pregnancy!
Methodist Women’s Center offers massage,
reflexology and infant massage.
JUST FOR YOU
Call 210-575-0261 for details.
Over the next nine months things are going to change. Family life.
Personal life. Home routine. And especially your body. Once you’ve
seen your physician and your pregnancy has been confirmed, you
may have lots of questions about these changes.
We want to help make things a little easier. We encourage you
to call the Methodist Healthcare HealthLine at 210-575-0355
or 1-800-333-7333 to register for the “Healthy Pregnancy” class.
This is the beginning of our FirstSteps Educational Series. You
will receive information on diet, exercise, general health, and
ways to achieve relaxation and comfort during your pregnancy.
Taking care of Mom.
You should be an active participant in your pregnancy. Keep a list
of concerns and questions to ask your doctor during your scheduled
visits. Report any unusual symptoms, eat a well-balanced, nutritious
diet, get regular exercise, and sufficient rest. Remember, if something’s
bad for you – it’s bad for your baby, too. Avoid smoking, alcohol,
drugs, and medications (unless prescribed by your physician). Be
aware of your surroundings and stay away from known poisons and
hazards like lead, excessive X-rays, insecticides, paint removers, etc.
If you have concerns about being exposed to a product or chemical,
ask your doctor.
Taking care of Dad.
Giving birth is an experience that can be shared with those we love.
We encourage your baby’s father to accompany you on doctor visits,
be there for sonograms, attend the hospital tour, assist you during
your exercises, and help you get ready for the baby’s homecoming.
Attending the FirstSteps classes with you is a way to help him feel
confident in his role during the birth of his baby and his role as a
parent. Remember to have dad enroll in Boot Camp for New Dads.
This class is just for him. No females are allowed unless they are
less than 2 feet tall! In this class, veteran dads and their babies
show rookie dads “the ropes.”
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WAITING FOR BABY
Learn relaxation methods and
develop techniques for a healthy
and comfortable pregnancy.
Planning for the Hospital Admission
Things to remember:
• Enroll in the FirstSteps Educational Series classes. (Learn how on page 7)
• Pre-Register for Your Hospital Stay. It facilitates the admitting process and saves time.
The Pre-Admission Form is provided in the back of this guide for your convenience.
To register online, all you have to do is log on to www.SAHealth.com and click
“Patient Information” then click on “Pre-Register.” From there, you’ll be asked to answer
a few simple questions about your physician, procedure to be performed, employer and
insurance carrier. After you’re done, you can submit your form via a confidential, secure
server, ensuring that your private information stays private. Expectant mothers can
pre-register for delivery at Methodist Hospital, Metropolitan Methodist Hospital or
Methodist Stone Oak Hospital. When you arrive at the hospital, all you’ll need to do is
identify yourself and check in. It’s that easy!
• Financial Arrangements. Have questions about your insurance coverage? Our financial
counselors are available to help you. If you do not have health insurance or maternity
coverage, OB Prompt Pay may be an excellent option for you. OB Prompt Pay gives
families the opportunity to pay a reduced fee for the birth of their baby and the hospital
stay of both mom and baby. The entire amount must be paid at the time of discharge.
It includes hospital services and medications only. Physician services are not included.
(some restrictions may apply.) Please feel free to call the financial counselors for any
questions and for more information about this and other services.
For your convenience, a financial counselor is available within the Labor and Delivery Unit
at Methodist Hospital for advice, OB Prompt Pay information, and payment on private or
deluxe rooms, or suites. Family members may also visit this department at the time of discharge
for discharge paperwork.
If you are delivering at Methodist Hospital, the financial counselors can be reached at
210-575-4076. If you are delivering at Metropolitan Methodist Hospital, the financial
counselors can be reached at 210-757-2087. If you are delivering at Methodist Stone Oak
Hospital the financial counselors can be reached at 210-638-2128.
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FirstSteps Educational Series
We want you to cherish the memories of your child’s birth. And our FirstSteps Educational
Series will help you prepare for the experience. It’s one of the many educational programs
offered by Methodist Healthcare.
When you attend FirstSteps classes, you’ll receive important information designed for your
entire family. We have certified childbirth educators on staff who are delighted to be a part of
this wonderful experience.
Remember, registration is required for all classes. Be sure to call early since classes fill
quickly. Classes vary as to length of time and are offered evenings and weekends. One of the
many benefits of the WomanPlus® program is free childbirth education classes when
delivering at Methodist Hospital, Metropolitan Methodist Hospital or Methodist Stone Oak
Hospital. Please note that a small materials fee may apply for some
classes. Call the Methodist Healthcare HealthLine at 210-575-0355
for registration information and a list of additional FirstSteps classes.
*Some classes are available in Spanish upon request. Please call the
HealthLine at 210-575-0355 for details.
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FirstSteps Educational Series Classes:
Healthy Pregnancy.
Plan for a healthy start to your pregnancy by attending
this class as early as possible. (This class is recommended
during the first five months of pregnancy.) Learn relaxation
methods and develop supportive techniques that will help
you achieve a healthy and comfortable pregnancy.
Getting Ready for Childbirth.
Explore childbirth options and learn ways to help cope
with labor and birth. This series is one day a week for
four weeks and includes the “You and Your Baby” class.
This series should be completed at least four to six weeks
prior to your due date. Other class options include:
Marathon, offered on a Saturday or Sunday or Marathon
Split, two four-hour classes offered in the same week.
Please note: “You and Your Baby” is not included
in these two options. For expectant teens, a special
series is also available.
You and Your Baby.
Learn ways of relating to and caring for your new baby
during the first few weeks of his or her life. This class
is included in a four-week childbirth series. It is also
available as a one-time, three-hour class during the
evening or on weekends.
Beyond Your First Baby.
If you have given birth within the past five years, this is
an overall review and refresher course on labor and birth.
Attend this one-time, four-hour class four to six weeks
prior to your due date.
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Breastfeeding Your Baby.
Beyond Baby Blues.
This one-time, three-hour class should be completed four to six
weeks prior to your due date. Our instructors will help you
prepare for your breastfeeding experience and help you and
your baby get off to a good start. As with the other classes, your
partner is encouraged to attend.
We encourage every expectant couple to attend this class so that
they may be better prepared to recognize the signs and symptoms
of postpartum depression.
Breastfeeding Multiples.
A special class designed to help you prepare for breastfeeding
twins, triplets or more. Plan to attend this class when you
reach your sixth month of pregnancy.
Breastfeeding Moments Support Group.
Moms share their experiences and discuss the topic of the month.
Babies are welcome to attend. Facilitated by a lactation consultant.
We Wanna Latch Support Group.
A special Newborn Intensive Care Unit breastfeeding support
group designed for mothers to meet other breastfeeding mothers
and talk with a lactation consultant.
Heigh-Ho! Heigh-Ho! It’s Off to Work I Go!
Designed for breastfeeding mothers who are planning to return
back to work. Offered once a month by a certified lactation
consultant. Feeding and pumping options are discussed, and
support products are demonstrated. Babies are welcome.
Buckle Up Baby.
Learn correct car seat usage and installation. Hands-on instruction
is provided by instructors who are certified child passenger safety
technicians. We encourage early sign up for the Buckle up Baby
classes as they fill up quickly!
• Buckle Up Baby– How to Use It.
Four out of five car seats are installed incorrectly, mostly due to
problems with car seat selection or installation. In this class, you
will learn how to correctly secure your child in the car seat and
how to install it in your vehicle. Certified child passenger safety
technicians will assist you with getting the proper fit, obtaining
the correct angle and testing for a tight installation. Attend this
class in the eighth month of pregnancy.
• Buckle Up Baby– Repeater Clinic.
For clients who have gone through the Buckle up Baby Classes
and would like a certified child passenger safety technician to
install a car seat in their vehicle or turn it around when baby is
one year old or 30 pounds.
Boot Camp for New Dads.
This is a special class just for expectant fathers. It is taught by
veteran dads who bring their own babies to class. New dads
will have the opportunity to share common concerns with
other dads and learn what it’s all about.
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Newly expectant parents can get
a first glance at what’s in store
with our Peek-a-Boo Tour
at Methodist Hospital,
Metropolitan Methodist Hospital
or Methodist Stone Oak Hospital.
Important Note: Use the form included in
the back of this guide to pre-register for
your hospital admission or register online
at www.SAHealth.com. Just click on the
“Patient Information” box.
You & Your Doctor - Physician Facts
Methodist Healthcare delivers more babies
than any other health care provider in
San Antonio. Our experienced staff looks
forward to welcoming your new baby.
We know how important it is for you to
have all the information you need to choose
the right hospital and doctors* for you and
your baby. Since you have this FirstSteps
Pregnancy Guide, you’re probably already
familiar with your obstetrician, and the
fact that your doctor delivers at a Methodist
Healthcare hospital.
Remember, you’ll need to choose a
pediatrician before your baby arrives.
Please refer to page 14 for a detailed
list of questions you may want to ask
to help you select your baby’s doctor.
Peek-a-Boo Tour
When you’re ready to have your baby, it will be an emotional and exciting time for your entire
family. The Peek-a-Boo Tour was developed to help you become familiar with the various areas
of the hospital of your choice so you will feel more comfortable when it’s time for baby’s arrival.
A tour at Methodist Hospital, Metropolitan Methodist Hospital and Methodist Stone Oak
Hospital lasts about one hour. Call the Methodist Healthcare HealthLine at 210-575-0355
or 1-800-333-7333 for more information and to register for a tour. Please feel free to ask
questions anytime throughout the tour. We want you to be comfortable during your stay,
and these special tours have been developed to welcome and assure you. You can also take a
virtual tour of the Women’s Pavilion at Metropolitan Methodist Hospital and the Women’s
Pavilion at Methodist Hospital by logging onto www.SAWomensHealth.com and clicking
on “Virtual Tours.” You can learn more about Methodist Stone Oak Hospital women’s
services by logging onto www. StoneOakHealth.com.
Don’t forget to visit The MarketPlace at Methodist Hospital.
It’s a great place where mom’s partner and family members can get a quick meal without having
to leave the facility. It is conveniently located in the Methodist Hospital parking lot.
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San Antonians consider the physicians
practicing at Methodist Healthcare
hospitals the best. We agree. Along
with your doctor, we want to help you
have a healthy and a safe pregnancy. You
can ask your doctor about your diet and
exercise, the plan for your baby’s birth,
and any unusual symptoms you may have
during your pregnancy. The more your
doctor knows, the better he or she can
help you. We also recommend you enroll
in our FirstSteps Educational Series to
help prepare you for your baby’s birth.
* Physicians practicing at Methodist Healthcare
facilities are independent practitioners and are
not employees or agents of the System.
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Don’t forget to choose a pediatrician
before your baby’s arrival.
Delivering at a Methodist Healthcare Facility
Whether you have chosen to have your baby at the Women’s
Pavilion at Methodist Hospital, the Women’s Pavilion at
Metropolitan Methodist Hospital or Methodist Stone Oak
Hospital–rest assured you have selected hospitals that are part
of the most preferred health care system in San Antonio.
Choosing Your Baby’s Doctor
Your baby will need to be examined by either a pediatrician or family practice physician within
the first 24 hours after birth and again, prior to discharge. Remember, your baby’s doctor will
be very important as your baby quickly grows over the next few years. You’ll want a doctor you
feel comfortable with when discussing your child’s health. So, don’t hesitate to ask questions!
Here are some things to consider when choosing your baby’s doctor:
• Does your current health plan include the physician of your choice?
• Does your current health plan include all the Methodist Healthcare hospitals?
• What is the doctor’s viewpoint on infant feeding?
• Who takes the call when the doctor is not on duty?
• When are “well baby” check-ups and immunizations scheduled?
• What does the doctor consider a “sick baby?”
• What is the procedure for an emergency?
• Do the doctor and his staff make you feel comfortable?
Today, it is important to make sure your pediatrician
or family practice physician is a provider under your
health care plan and at a Methodist Healthcare facility.
Should you need physician profiles to help in selecting your
baby’s doctor call the Methodist Healthcare HealthLine
at 210-575-0355 or 1-800-333-7333 or log onto
www.SAWomensHealth.com and click on “Find A Doc”.
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The Women’s Pavilion at Metropolitan Methodist Hospital
is conveniently located in downtown San Antonio, while
the Women’s Pavilion at Methodist Hospital is located
in the South Texas Medical Center. Methodist Stone
Oak Hospital is our newest facility, conveniently located in
north central San Antonio. All three facilities offer a full
range of maternity services, including prenatal testing;
Labor, Delivery, Recovery (LDR) rooms; Mother/Baby Unit;
comprehensive nurseries; and fully staffed and equipped
antepartum units.
All private rooms in the special birthing areas have been
designed to help you feel comfortable, relaxed, and at home.
Antepartum units are for expectant mothers who have
medical problems with their pregnancy or other health issues.
Patients are carefully observed here and treated by our
specially trained staff.
We are committed to making the birth of your baby a joyful
and memorable experience for you and your family. Please
share with us any special needs or concerns you and your
family have. Discuss with your physician and your nurse
how you would like your family members included in your
birth experience.
Our philosophy and mission of service, combined with
experienced, caring nurses, highly respected, affiliated
independent physicians, and sophisticated medical technology,
help provide you with the warm, loving, and high quality care
that you want for you and your baby during this special time.
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It’s Time To Go!
Where To Go
The average stay for a mom and baby is one to two nights for
a vaginal birth and two to three nights for a cesarean birth.
Use the following maps to find the easiest route to either Methodist Hospital, Methodist Stone Oak Hospital
or Metropolitan Methodist Hospital.
If you return your pre-admission form or submit it online,
it will be available upon your arrival at the hospital.
What do you do when you get to the hospital? Once you have spoken to your physician and you are
told to go to the hospital, you’ll be directed to go to the Labor and Delivery Unit.
Don’t forget to take advantage of complimentary valet parking at
Methodist Stone Oak Hospital.
Complete driving instructions from your home address to Methodist Hospital, Methodist Stone
Oak Hospital or Metropolitan Methodist Hospital are available on SAHealth.com. Just click on
“Methodist Facilities” at the top of the page.
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Metropolitan Methodist Hospital
& Women’s Pavilion
Metropolitan Methodist Hospital
1310 McCullough Avenue
210-757-2200
Near downtown San Antonio, at the
corner of McCullough and Brooklyn
(2 blocks north of IH-35)
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* Remember, it is the law that all infants and children
be appropriately secured in properly fitted car seats to
be released to go home.
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In the Medical Center on
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Time to go. More than likely, your hospital stay will
only be for a day or two. Make sure that you have made
arrangements in advance for transportation home from
the hospital. Plan to have someone pick up you and your
baby at the hospital so that you will be able to leave shortly
after you and your baby are discharged by your doctors.
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Methodist Hospital
Women’s Pavilion
It’s time! Your baby is ready to make the big entrance.
You feel confident. You’ve taken the Peek-a-Boo Tour at
the Methodist hospital of your choice, attended FirstSteps
classes, and you know exactly where to go and what to do.
Your suitcase is packed. You’re excited and anxious, all at
the same time. Your doctor has instructed you to meet at
the hospital, and you’re on your way to having your baby!
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Women’s Pavilion
1410 McCullough Avenue at Laurel
210-757-2200
Methodist Stone Oak Hospital
1139 E. Sonterra Blvd.
210-638-2000
West of Highway 281, north of Loop 1604
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BABY’S ARRIVAL
In the moments following your
baby’s birth, we encourage you to
get acquainted with each other.
The Hospital Stay
Visitation. During your hospital stay we want your family to
feel welcome and part of this wonderful celebration of new life.
Your baby’s dad or another person you designate may stay with
you overnight in our private rooms, deluxe rooms, or suites.
Big brothers and big sisters of the baby are also encouraged
to visit mom and baby!
Methodist Healthcare supports and participates in the Mother/Baby Care program, which
helps mother and baby get close to each other. Our post partum rooms are specially designed for
this purpose: to give both mother and baby plenty of “getting-to-know-you” time. Remember,
your baby has a unique personality. Babies are like a puzzle: the more time you spend getting to
know them, the easier the pieces fall into place. And a large portion of successful parenting is
simply having the confidence to take care of your baby.
Mother/Baby Care. In order for a mom and dad to learn about their newborn baby’s behavior
and care, the baby needs to be with them. Mother/Baby Care helps you and your baby get off to
a great beginning by getting to know each other from the start.
Birth Certificates. The birth certificate registrar will obtain information needed for the completion
of the birth certificate from appropriate sources. Sources include the mother or biological father of the
child, or the information may be obtained from the immediate family under special circumstances.
The birth certificate department has valuable information regarding the following:
• Adoptions
• Acknowledgement of Paternity (unmarried couples)
• Texas Immunization Registry
Please call at 210-575-4133, for further information and/or brochures.
Mother/Baby visiting hours – Metropolitan Methodist Hospital:
9 am – 9 pm*
For more information about visiting hours call 210-757-2200.
Mother/Baby visiting hours – Methodist Stone Oak Hospital:
Visiting hours are flexible depending on mother’s condition.
Going Home. It’s finally time to take your new baby home.
When you and your baby are ready to be discharged, the following
details need to be taken care of before you leave.
• The baby’s doctor and your doctor need to write discharge orders.
• Discharge papers are completed at the nurse’s station and can be
obtained from your nurse.
The Nursery
• Mom will need to sign baby’s identification form.
Remember you must choose a pediatrician before your baby’s arrival. Your baby’s physician will be
notified of your baby’s birth and provide instructions for your baby’s care while you’re in the
hospital. After delivery, you and your baby will go to the Mother/Baby Unit.
• Notify your nurse when you are ready to get your baby dressed
to go home.
Newborn Nursery. The Newborn Nursery may seem somewhat empty at our hospitals.
This is because we encourage moms to get acquainted with their babies by spending this
important time together. It’s a good time for you to ask questions and learn from your nurses.
Occasionally, it may be necessary for your baby to be returned to the nursery.
• Notify the nurse’s station when you and baby are dressed and
ready to leave the hospital.
Newborn Intensive Care Unit (NICU). If your baby needs special care or treatment, our
Newborn Intensive Care Unit - Level III Nurseries at Methodist Hospital, Metropolitan
Methodist Hospital and at Methodist Stone Oak Hospital are staffed and equipped to meet
those needs. We have neonatologists or neonatal nurse practitioners in the hospital 24 hours a
day and you are encouraged to be actively involved in your baby’s care.
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Mother/Baby visiting hours – Methodist Hospital:
9 am – 9 pm*
For more information about visiting hours call 210- 575-4000.
• Either your nurse or an escort will take you to your car. You
will be taken out by wheelchair, with your baby in your arms.
• A cart will be provided to carry your personal items.
• You must have an infant car seat securely placed in your vehicle.
*Dad or a guest can stay overnight if mom is in a private room.
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Delivering babies
is a very important
part of what we do.
But it’s only
the beginning.
WELCOME HOME, BABY
For Your Family
We offer health care services for
your entire family as well as classes
and programs that will benefit you
and your family as your family grows.
You’ll be glad to know Methodist
Healthcare offers more educational
programs than any other health care
system in the city. From prenatal
care to birth, through childhood into
adulthood and mature adulthood,
it is our mission to continuously
improve the health and wellness of
our community.
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Methodist Women’s Center Support Services
Breastfeeding Support.
Beyond Baby Blues.
The Lactation Center at Methodist Women’s Center. International
Board Certified Lactation Consultants provide technical assistance
and emotional support to breastfeeding families.
We encourage every expectant couple to attend this class so that they may be better prepared to
recognize the signs and symptoms of postpartum depression.
Free inpatient consultations for women delivering at Methodist
Hospital, Metropolitan Methodist Hospital and Methodist Stone
Oak Hospital.
CPR and Basic First Aid for Family and Friends.
This is a non-certifying course designed for parents, grandparents or older siblings of infants
and toddlers that covers infant and child CPR, pediatric basic life support and basic first aid.
Free outpatient consultations (by appointment only) for all
women in the community, regardless of where they gave birth.
The Women’sLife® Resource Center (a benefit of WomanPlus®).
For more information, questions, or to schedule an appointment,
call the Methodist Women’s Center at 210-575-0261.
Located at Methodist Women’s Center, is a specialty resource library where you can checkout
informative books concerning health and wellness. This resource center offers:
A Caring Touch.
Relax and enjoy a massage at the Methodist Women’s Center or
in the comfort of your hospital room during your stay at one of
the Methodist Healthcare facilities.
• Specialty books and videos about childbirth, premature delivery, breastfeeding, parenting,
and women’s health
• Books and videos for big brothers and big sisters
Inpatient at Methodist Hospital and Methodist Stone Oak
Hospital. Complimentary 15 minute massage available for
postpartum mothers.
Outpatient. Massage therapy, reflexology and infant massage.
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8109 Fredericksburg Road
210-575-0261
In the Medical Center at the
intersection of Fredericksburg
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Methodist Women’s Center
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A common question breastfeeding mothers often ask is “how do
I know my baby is getting enough milk?” One of the best ways
to answer that question is to watch your baby’s pattern of growth
and weight gain. At The Lactation Center at Methodist Women’s
Center, you and other parents may walk in, (Monday – Friday
from 8:30 a.m. – 5:00 p.m., closed from 12 – 1 p.m.) and
weigh your baby at our free baby weighing station. Lactation
consultants are available to answer questions.
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Weigh to Grow!
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• Available to women and men
• Schedule during your pregnancy or after your baby’s birth
(seek our doctor’s advice)
• Discounts available to WomanPlus® and 55PLUS® members
• Gift certificates available
Infant Massage. Research shows there are many benefits
to infant massage. Learn how to massage your infant with
a licensed massage therapist.
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Stork’s Nest Hours:
Open Monday - Friday, 8:30 a.m. – 5 p.m.
(closed from 12 – 1 p.m.)
Stork’s Nest.
At the Stork’s Nest, located at Methodist Women’s Center, you will find
something for everyone in your family. Here are just a few of the things the
Stork’s Nest has to offer you. Drop in for a visit!
For Mom
• Prenatal bras and underwear
• Supportive maternity belts
• Breast pumps for sale or rent
• Breastmilk storage bags
• Nursing bras, pads, and creams
• Nursing camisoles
• Nursing foot stools and pillows designed
for holding and feeding baby
• Books on breastfeeding and parenting
For Parents and Grandparents
• Informative books for parents and grandparents
• “Over the Shoulder Baby Holder”
• Music to soothe baby (CDs and cassettes)
For Baby
• Specialty feeding items
• Bath seats
• Bobux® shoes
For Big Brothers and Sisters
• “Big Brother/Big Sister” T-shirts
Buckle Up Baby.
Learn correct car seat usage and installation. Hands-on instruction is
provided by instructors who are certified child passenger safety technicians.
*We encourage early sign up for the Buckle Up Baby classes by calling 210-575-0355.
They fill up quickly!
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Methodist Healthcare Services
Additional Services
There are multiple services available at Methodist Healthcare to meet your family’s needs.
For your Family
Other Services
Methodist Healthcare gives your family choices of facilities close to where you live and work — all
around our community. A large number of physicians and health care professionals work with us
on an independent basis to provide you and your family with quality health care. Also, we offer
a wealth of educational and preventive health care programs throughout the year and at multiple
locations — all designed to help keep you and your family healthier.
You or someone you know may be interested in learning more about one of the following programs
or services Methodist Healthcare offers:
Pediatric Services
With your new baby coming, you’ll be glad to know that Methodist Healthcare also offers
newborn and pediatric services. Be sure your baby’s doctor belongs to a health plan that includes
Methodist Children’s Hospital — the only hospital in San Antonio designed and built especially
for children.
NatalDoc
An online health care magazine in Spanish with personalized information for women who are
currently or considering becoming pregnant. Offered exclusively by Methodist Healthcare and
NatalDoc. For a high quality health care education in Spanish, particularly in the area of preventive
medicine, visit www.nataldoc.com/methodist.
WomanPlus®
Over 240,000 people are members of this individual and family health and wellness program.
As a member, you’ll receive benefits like discounted hospital parking with ticket validation at
Metropolitan Methodist and Methodist hospitals, free health screenings, FirstSteps classes, and so
much more. To become a WomanPlus® member, all you have to do is log on to www.SAHealth.com,
go to the bottom of the page and click “WomanPlus®” then click “Sign Up Online.” And your
membership allows your children (through age 10) to receive automatic enrollment in the Young
Heroes’ Club®. Call the Methodist HealthLine at 210-575-0355 for details.
Young Heroes’ Club®
The Young Heroes’ Club® is a membership program created just for children (10 years and under)
and offered by Methodist Healthcare. Your kids will enjoy this really cool club, with fun ways to
learn healthy habits while they’re growing up. It’s exciting for parents, too – watching the kids
participate in a program that’s educational and entertaining. In addition to an official membership card, each child will receive an activity workbook, a coloring book, stickers, and lots more.
All are free! So, enroll your children today by calling the Methodist Healthcare HealthLine at
210-575-0355! It’s never too early to get children started on the road to healthy habits!
26
• 55PLUS®, our free health and wellness educational program for people age 55 and older
• DoctorSource®, our free physician referral service
• Whatever health care questions or needs you have, you can call the Methodist Healthcare
HealthLine at 210-575-0355 or 1-800-333-7333
• www.SAHealth.com – self care help– go to the bottom of home page and click on Call-A-Nurse for
assistance when your child is ill
• Call-A-Nurse for Children, 22-NURSE (210-226-8773) or 1-877-647-7440, a health advice service
that allows you to speak to a specially trained pediatric nurse when your child gets sick.
• Visit www.SAWomensHealth.com for helpful information on a number of topics concerning
women, heart disease, health issues for women of all ages and prevention and wellness news.
• Methodist Women’s Services Healthy News and Children’s Health News are free personalized
e-health newsletters that bring you the latest health information sourced from hundreds of
medically-reviewed publications and journals on the health topics that matter to you. Sign up
by logging onto www.SAWomensHealth.com.
Your Baby’s Health
Immunizations. When your baby is born, antibodies received from you will provide protection from
some infections. However, there are a number of childhood illnesses that a baby may develop. There
are several that may even be life threatening. It is extremely important to have your baby vaccinated
against major childhood illnesses. Remember to follow the guidelines of your baby’s pediatrician.
Call-A-Nurse for Children, 22-NURSE (210-226-8773) or 1-877-647-7440, is just a phone call away
when you need a quick answer about a scratch or a scrape, a fever, or a tummy ache. Call-A-Nurse for
Children is a special telephone service from the Methodist Children’s Hospital. Staffed by specially trained
pediatric nurses, this free service is available when your doctor’s office is closed: Monday – Thursday
5 p.m. – 8 a.m.; Fridays 5 p.m. through Monday at 8 a.m.; and major holidays. For medical
emergencies always call 911 or your physician. For a free refrigerator magnet so you’ll always have
the number handy, call 22-NURSE (210-226-8773), the Methodist Healthcare HealthLine at
210-575-0355 or, toll-free outside San Antonio, 1-800-333-7333. You may also go to SAHealth.com
and click on the “Call-A-Nurse” icon.
Women’s AdviceLine. Free pre-recorded information on a wide range of topics for women’s health and
wellness is only a phone call away. If you’d like to hear a specific topic regarding pregnancy – just pick
up the phone and call the Women’s AdviceLine at 210-377-2647 or 1-888-883-HEAL. This service is
available to you 24 hours a day, seven days a week.
27
Methodist Healthcare Directory - Baby Talk AdviceLine
OPTION 1 English
OPTION 3 to Access the Automated Health Information Library Baby Talk Advice Line
Allergies
8324 Asthma: How to Use Inhalers
8325 Asthma Treatment
8326 Eye Allergies
8327 Food Allergies
8328 Hay Fever
8329 Hives
8330 Preventing Allergies
Bone, Joint, & Muscle
8430 Growing Pains
8431 Leg Cramps
Brain & Nervous System Problems
8440 Migraine Headaches
8441 Tension Headaches
Digestive Problems
8400 Anal Fissure
8401 Constipation in Children
8402 Constipation in Infants
8403 Diarrhea Treatment For Bottlefed Infants
8404 Diarrhea Treatment For Breastfed Infants
8405 Diarrhea Treatment For Children
Over 1 Year of Age
8406 Excessive Gas
8407 Stomachaches From Worrying
8408 Vomiting: Treatment For Bottlefed Infants
8409 Vomiting: Treatment For Breastfed Infants
8410 Vomiting: Treatment For Children
Over 1 Year of Age
Ear Problems
8350 Ear Congestion
8351 Ear Infections: How to Tell
8352 Ear Infections: Prevention
8353 Ear Infections: Treatment
8354 Ear Tubes: Who Needs Them
8355 Ear Tubes: Swimming & Bathing
8356 Ear Wax Problems
8357 Pierced Ear Infections
8358 Pulling at Ears
8359 Swimmer’s Ear
Eye Problems
8340 Dark Circles Under the Eyes
8341 Red or Pink Eyes
8342 Something in The Eye
Fever
8450 Fever: Definition
8451 Fever: Phobia And Fever Myths
8452 Fever: Infants And Toddlers
8453 Fever: Treatment
First Aid For Emergencies
8500 Burns
8501 Choking: The Heimlich
8502 Seizures With Fever
8503 Seizures Without Fever (Epilepsy)
28
Home Care Tips For Illnesses
8465 Bed Rest
8466 Calling Your Child’s Healthcare Provider
8467 Getting Your Sick Child Back to Sleep
8468 How Infections Are Spread
8469 Humidifiers
8470 Judging The Severity of Your Infant’s Illness
8471 Preventing Infections
8472 Subtle Emergencies Not to Miss
8473 Symptoms That Last Too Long
8474 When to Keep Your Child Home
From School or Day Care
8475 When to Send Your Child Back to
School or Day Care
Injuries
8489 Bone And Muscle Injuries
8490 Cuts And Scrapes
8491 Finger Injuries
8492 Head Injuries
8493 Mouth Injuries
8494 Puncture Wound Medicines
8480 Acetaminophen Dosage
8481 Allergies: Benadryl Dosage
8482 Ibuprofen Dosage
8483 Medicines: Helping Children Swallow Pills
8484 Medicines That Taste Bad: What to Do
8486 Overuse of Medicines
8487 Safe Use of Medicines
8488 When Antibiotics Are Not the Answer
Mouth & Throat Problems
8380 Canker Sores (Mouth Ulcers)
8382 Sore Throats
8383 Strep Throat
8384 Toothache
Nose Problems
8370 Blocked up Nose: Infants
8371 Colds: One Cold After Another
8372 Colds: The Facts
8373 Colds: Treatment
8374 Colds: When to Worry
8375 Nosebleeds
8376 Sinus Congestion
8377 Sinus Infections
Other Problems
8460 Altitude or Mountain Sickness
8461 Fatigue
8462 Menstrual Cramps
8463 Motion Sickness
Respiratory & Breathing Problems
8390 Breath Holding Spells
8391 Coughs
8392 Croup
8393 Influenza
8304 Noisy Breathing: Why?
Skin Problems
8300 Acne
8301 Athlete’s Foot
8302 Bee Stings
8303 Bug Bites
8304 Chicken Pox
8305 Dandruff
8306 Fifth Disease
8307 Frostbite
8308 Hand, Foot, And Mouth Disease
8309 Lice
8310 Lyme Disease
8311 Poison Ivy or Oak
8312 Ringworm
83 13 Small, Localized Rash
83 14 Spider Bites
83 15 Sunburn: Treatment
83 16 Ticks: How to Remove Them
8317 Warts
8318 Wound Infections: Prevention
Urinary Problems
8420 Frequent Urination
8421 Urinary Tract Infections: Prevention
8422 Urinary Tract Infections: Treatment
Eating: Older Children
8700 Appetite Slump in Toddlers
8560 Cow’s Milk: The Facts
8703 Fast Food Myths
8704 Finicky Eaters
8702 Foods That Cause Choking
8705 Healthy Diet
8706 Junk Food Myth
8707 Keeping Mealtime Pleasant
8708 Low Cholesterol Diet
8710 Overweight Preschoolers
8709 Overweight Preteens
8711 Overweight Teens
8712 Playing with Food
8713 Six Health Problems Relating to Diet
8714 Slow Eaters and Fast Eaters
8715 Snacks
8701 The Candy Myth
8716 The Vitamin Supplement Myth
Accident Prevention
8565 Animal Bites: Prevention
8566 Drowning Prevention
8567 Electrical Shock Prevention
8568 Falls And Head Injury Prevention
8569 Hot Weather Illness Prevention
8570 Poisoning Prevention
8730 Swimming For Toddlers
8731 Walkers: A Major Health Hazard
210-377-2647
Feeding
8650 Breastfeeding and Medications
8651 Breastfeeding: How to Improve Milk Supply
8652 Breastfeeding: Is Your Baby Getting Enough?
8653 Breastfeeding: Painful Breasts or Sore Nipples
8654 Breastfeeding: Supplemental Formula or Water
8655 Breastfeeding: Vitamins & Minerals
8656 Finger Foods
8657 Formulas: Choosing the Right One
8658 Formula Preparation and Feeding
8659 Nighttime Feedings: Newborns
8660 Overweight Babies: Prevention
8661 Solid Foods: What and When
8662 Spoon-feeding Problems
8663 Weaning from the Bottle
8664 Weaning from the Breast
8665 Weaning Problems: Prevention
Health Promotion: Staying Well
8750 Baby Bottle: Tooth Decay Prevention
8751 Baths: Too Much Soap
8575 Chicken Pox Vaccine
8752 Doctor Visits: Making Them Go Better
8576 Immunization Reactions
8577 Immunizations: 10 Recommended Ones
8578 Lead Poisoning: Prevention
8753 Second Hand Smoke
8754 Shoes
8755 Skin Cancer: Prevention
8756 Stimulating Your Infant’s Development
8757 Sunglasses: Preventing Cataracts
8758 Tooth Decay: Prevention
(Toddlers & Preschoolers)
Infant Care
8550 Crib Death: Prevention
8551 Diaper Rash
8552 Spitting up
8553 Tear Duct, Blocked
8554 Teething Myths
8555 Thrush
8556 Umbilical Hernia
Newborn Care
8601 Colic: Home Treatment
8602 Colic: Myths about
8603 Crying: What it Means
8604 Face Rashes
8605 Foreskin: Normal Care
8540 Jaundiced Newborn
8606 New Parent Exhaustion: Prevention
8607 New Parents: Common Worries
8541 Newborn Appearance
8542 Newborns: Normal Behavior & Reflexes
8543 Normal Skin Care
8608 Postpartum Blues
8609 Sibling Rivalry with Newborn
8544 Sleep Position
8600 The Circumcision Decision
8545 Umbilical Cord Problems
Discipline Problems
Other Behavior
8800 Biting
8801 Demands Constant Entertainment
8803 Guidelines for Consequences
8804 Guidelines for Setting Rules
8805 Hitting and Fighting
8806 “I Hate You”
8807 Interrupting You on the Telephone
8808 Interrupts Guests
8809 Lying
8802 “Mine!” Won’t Share Toys
8810 Misbehavior at the Supermarket
8811 Refusing to Get Dressed on Time
8812 Runs Away from You
8813 Saying “No” to Kids
8814 Screaming
8815 Siblings Who Argue and Fight
8816 Spanking
8817 Spoiled Kids: Preschoolers
8819 Spoiled Kids: Toddlers
8820 Stealing
8821 Stubborn Kids: Preschoolers
8822 Stubborn Kids: Toddlers
8823 Swearing
8824 Temper Tantrums: Toddler & Preschooler
8825 Terrible Twos
8826 Time Out: The Best Response for
Aggressive Behavior
8827 Time Out: How to Give One
8828 Time Out Refusal: School Age Children
8829 Time Out Refusal: Toddlers & Preschoolers
8830 Time Out: When it Doesn’t Work
8831 Unfastens the Seat Belt
8832 Whining
8920 Masturbation: Toddlers & Preschoolers
8921 Nudity and Your Child
8922 Sex Education: Preschoolers
8923 Sexual Play: What’s Normal
8924 Shyness
8925 Speech: Hard to Understand Speech
8926 Thumbsucking: Toddlers
8881 Tics and Facial Twitches School
Issues & Problems
8585 ADD: Educational Treatment
8855 ADD: Home Treatment
8586 ADD: How to Recognize
8587 ADD: Imitators
8588 ADD: Ritalin Treatment
8850 Hyperactivity and Sugar
8851 School Phobia
8852 School Underachiever: Preteen
8853 School Underachiever: Teenagers
8854 Schoolwork: Teaching Responsibility
8856 Short Attention Span: Prevention
in Preschoolers
8857 TV Dependency Prevention
8858 Video Game Craze
Family Issues & Problems
8890 Christmas Time
8891 Divorce: Helping Children Cope
8892 Fears of Natural Disasters: Home Treatment
8893 Fears of Natural Disasters: Prevention
8894 Grandparents and Grandchildren
8895 Halloween
8590 Hanukkah Time
8896 Quality Family Time
8897 Santa Claus
8898 Thanksgiving
Sleep Problems
8770 Bedtime Refusal
8771 Early Morning Riser
8772 Night Terrors
8773 Nightmares
8774 Nightmares and Violent Movies
8775 Nighttime Awakening: Infants
8776 Nighttime Awakening: Toddlers
8580 Pacifiers
8777 Sleep Problems: Prevention
8778 Sleeping with the Parents: Infants
8779 Sleeping with the Parents: Toddlers
and Preschoolers
Teenagers
8875 Teenagers: House Rules
8876 Teenagers: No Win Issues
8877 Teenagers: Talking Back
8878 Teenagers: Teaching Responsibility
8879 Teenagers: What’s Abnormal
8880 Teenagers: What’s Normal
Bedwetting/Toilet Training
8790 Bedwetting: Preschoolers
8791 Bedwetting: Preteen
8792 Bedwetting: Teenagers
8793 Toilet Training Made Easy
8794 Toilet Training Readiness
8795 Toilet Training Refusal
29
INSTRUCTIONS FOR COMPLETING WOMEN’S SERVICES
PRE-ADMISSION INFORMATION SHEET
Please fill out the enclosed form completely. This information will be held in the strictest confidence,
but will be used to pre-admit you into our hospital information system.
SECTION 1: Please note your expected due date and confirm who your admitting physician will be.
SECTION 2: This is information specific to the patient who is to be admitted. Expectant mothers
please note: when your baby is born, he/she will be registered using your last name as when you
registered. Soon afterward the birth registrar from Medical Records Department will contact
you to fill out the birth certificate information sheet. Medical Records will then type up the birth
certificate and submit this to the Bureau of Vital Statistics. If the child’s last name is different than
the mother’s last name, Medical Records will then update the hospital information system to
reflect the baby’s legal name. After you are hospitalized, an attempt will be made to notify your
local church/synagogue/temple unless you specify otherwise. You are also encouraged to
notify your religious institution in advance of entering the hospital.
SECTION 3: The guarantor is the person who assumes financial responsibility for the hospital bill.
If you have insurance, this person will be responsible to pay the charges not paid by your insurance
company. This section must be completed.
SECTION 4: Please list the name, address and phone numbers of two persons you wish to be
notified in case of an emergency.
Hospital:
:hMethodist Hospital
:hMetropolitan Methodist Hospital
:hMethodist Stone Oak Hospital
PRE-ADMISSION INFORMATION FOR WOMEN’S SERVICES
1. GENERAL INFORMATION
Pregnancy Due Date:
Date of Admission:
Date of last Menstrual Period:
Name of Admitting Physician:
Have you ever been a patient at a Methodist Hospital?
:hNo
:hYes
2. PATIENT INFORMATION Are you a WomanPlus® Member?
:hYes
:hNo
Name Used:
Patient Name:
Social Security Number:
Date of Birth:
Home Address:
Home Phone: (
)
:hSingle
:hMarried
Apt:
City/State/Zip Code:
Work Phone: (
:hDivorced
:hWidowed
:hRetirement
Date:
)
Employer Name:
Occupation/Title:
Employer Address:
:hFull
Time
:hPart
Time
:hUnemployed
:hStudent
Your Faith, Tradition or Religious Denomination Your Parish/Church/Synagogue/Temple
3. RESPONSIBLE PARTY (List the person responsible for the Hospital bill and/or payment for services)
Guarantor’s Name:
Home Phone: (
Guarantor’s Address:
)
Work Phone: (
)
City/State/Zip Code:
Relationship to Patient:
Social Security Number:
Date of Birth:
Employer Name: Occupation/Title:
Employer Address:
:hFull
Time
:hPart
Time
:hRetirement
Date:
4. EMERGENCY CONTACT INFORMATION Please list the name, address, and phone number of two persons you wish to be notified in case of emergency.
Address:
City/State/Zip Code:
Home Phone: (
Work Phone: (
)
)
5. INSURANCE COVERAGE INFORMATION
SECTION 5: Please list the information as it on your insurance card(s). If you do not have insurance,
or your insurance coverage is limited, a deposit of $3,500 for medical services, $5,000 for surgical
services, or $1,150-$2,900 for expectant mothers is required when you enter the hospital. Expectant
mothers are required to pay the fee by the seventh (7th) month of pregnancy. The amount will
depend on your planned length of stay. If you owe more at the end of your hospitalization then
the amount deposited, you will need to pay the remaining amount prior to discharge to remain
qualified for the Flat Rate Program Additionally, if you have co-insurance, co-payments or deductible
amounts outlined in your insurance benefit plan, you will be asked to pay these at the time of your
admission. You may contact a Financial Counselor at 210-575-4076 if you have questions about
your coverage or to make payment arrangements. Please notify your insurance company for
pre-certification prior to being admitted. Failure to contact your insurance company may result
in a payment reduction penalty.
Name of Primary Insurance Company:
SECTION 6: This section to be completed by Medicare and/or Medicaid recipients only.
Even if you have a Medicare replacement policy, this information is critical.
6. MEDICARE AND/OR MEDICAID PATIENTS ONLY
SECTION 7: It is very important to make sure your pediatrician/family practice physician is a
member of your medical plan. You must contact your selected pediatrician or family practice
physician before your hospital admission to make sure he/she is currently accepting new patients.
Expectant mothers must notify the hospital with your selected pediatrician or family care physician.
* Please refer to page six for detailed instructions on how to pre-register for your hospital stay online.
30
Address of Insurance Company:
Phone Number for Benefits: (
)
Phone Number for Pre-Certification: (
Employer’s Name (Group):
Address:
Name of Insured:
Relationship to Patient:
Policy/Certificate/Identification Number:
Social Security Number:
Group Number:
Effective Date or Eligibility Date:
)
Name of Secondary Insurance Company:
Address of Insurance Company:
Phone Number for Benefits: (
)
Phone Number for Pre-Certification: (
Employer’s Name (Group):
Address:
Name of Insured:
Relationship to Patient:
Policy/Certificate/Identification Number:
Social Security Number:
Group Number:
Effective Date of Eligibility Date:
Have you been admitted to any other hospital or Nursing Home within the last 60 days?
:hNO
Date of Admission:
Date of Discharge:
Medicare Claim Number:
Medicare Recipient Number:
Part A Effective Date:
Part B Effective Date:
:hYES
)
- If Yes:
Name of Facility:
Medicaid Effective Date:
7. NEWBORN PHYSICIAN INFORMATION – YOU MUST CHOOSE A DOCTOR FOR YOUR BABY BEFORE HOSPITAL ADMISSION. It is very important
to make sure your pediatrician/family practice physician is a member of a medical plan that allows him or her to practice at a Methodist Hospital. To find out if your baby’s
doctor is part of a health plan that offers Methodist Healthcare as a choice, call your doctor’s office. Please contact your medical plan to make sure your pediatrician or family
practice physician is currently a member of your medical plan. Please contact your selected pediatrician/family practice physician before your hospital admission to make
sure that he or she is currently accepting new patients. Please notify Methodist Healthcare with the name of the pediatrician or family practice physician you have selected.
Physician’s Name:
Phone Number:
Date you notified your selected physician: .
Please notify your insurance company for pre-certification requirements. Failure to Pre-Certify may result in a payment reduction penalty. Please notify your insurance
company or your impending admission.
WHEN COMPLETED, PLEASE FAX THIS DATA SHEET TO 210-581-4906 OR MAIL IT BACK TO THE METHODIST FACILITY OF YOUR
CHOICE. PLEASE CALL FOR QUESTIONS. WE’RE HERE TO HELP YOU FIND THE ANSWERS YOU NEED. THANK YOU.
Patients delivering at Methodist Hospital-Questions: 210-575-4141 Patients delivering at Metropolitan Methodist Hospital-Questions:
210-757-2200 Patients delivering at Methodist Stone Oak Hospital-Questions: 210-638-2128.
31
METHODIST CHILDREN’S HOSPITAL*
7700 Floyd Curl Drive
210-575-7000
METHODIST HOSPITAL
7700 Floyd Curl Drive
210-575-4000
METROPOLITAN METHODIST HOSPITAL
WOMEN’S PAVILION*
1410 McCullough Avenue
210-757-2200
METHODIST FAMILY HEALTH CENTER 
AUSTIN HIGHWAY
METHODIST WOMEN’S CENTER
The Lactation Center
Women’sLife® Resource Center
Stork’s Nest
8109 Fredericksburg Road
210-575-0261
1533 Austin Hwy.
210-679-2622
DOCTORSOURCE
METHODIST STONE OAK HOSPITAL
210-575-0355 or 1-800-333-7333
1139 E. Sonterra Blvd.
210-638-2000
METHODIST HEALTHCARE HEALTHLINE
METHODIST FAMILY HEALTH CENTER 
SW MILITARY
WOMEN’S ADVICELINE
210-575-0355 or 1-800-333-7333
137 Southwest Military Drive (at South Flores)
210-924-8800
210-377-2647 or 1-888-883-HEAL
METHODIST FAMILY HEALTH CENTER 
LAS PALMAS
22-NURSE (226-8773)
CALLANURSE FOR CHILDREN
Las Palmas Shopping Center
803 Castroville Road, Suite 131
210-435-4400
METHODIST FAMILY HEALTH CENTER 
E. SOUTHCROSS
2338 East Southcross
210-582-2000
www.SAWomensHealth.com
www.SAHealth.com
*A Methodist Hospital facility