Day One: 29th June 2015 Day Two - 30th June 2015 0730 - 0930 Registration & breakfast in Sheraton Skyline Hotel, London Heathrow 0800 - 0930 Breakfast in Sheraton Skyline Hotel 0930 - 0945 Chairman’s welcome 0945 - 1045 Conference Presentations, open debate & Q & A • Learning from other industries 0930 - 0940 Chairman’s introduction to day two 0940 - 1000 Aircraft Ground Damage Data Analysis What we already know or what we need to know more of? • Human Factors 1000 - 1115 Open debate and discussion based on the ramp turnaround film and demonstrations 1045 - 1130 Coffee break & networking 1115 - 1140 Coffee break & networking • The real world on the ramp – understanding the work and the workforce • Interactive open debate on current working conditions on the ramp and how to improve them 1140 - 1205 Open debate and discussion based on the ramp turnaround film and demonstrations - Conclusions 1230 - 1245 Morning wrap-up • Q & A and morning wrap-up 1245 - 1400 Lunch & networking 1300 - 1400 Lunch & networking 1400 - 1600 Visit to London Heathrow Airport 1400 - 1430 Bus transfer to airside, London Heathrow airport 1600 Close of the event. Bus transfer to LHR Terminals 1400 - 1700 Live turnaround filming and safety demonstrations on the ramp 1730 - 1745 Bus transfer to Sheraton Skyline Hotel 1745 - 1930 At delegates’ leisure 1930 - 2200 Delegate Gala Dinner For more information please contact: Tel: +44 1892 839200 e-mail: conferences@groundhandling.com www.groundhandling.com