Aircraft Data Management Information to Insight Oracle OpenWorld 2014 October 1 , 2014 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 3 3 Agenda 1 Introductions 2 Aircraft Data Management 3 Oracle Airline Data Model Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 4 4 Introductions Vijay Anand Senior Director & Global Lead Travel, Transportation & Logistics Industries, Oracle Corporation Sudip Majumder Senior Director & Head of Industry DW Development, Oracle Corporation Michael Parsons Global Industry Solution Director - MRO, Oracle Corporation Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 5 Oracle Powers Travel and Transportation Industries Logistics Service Providers Hospitality Ports & Shipping Aviation Rail 20 of the Top 20 Airlines 17 of the Top 20 Hotels 20 of the Top 20 Third Party Logistics Providers 8 of the Top 10 Ports Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 6 Oracle in Travel & Transportation Industries Airlines Airports Ports LSPs Shipping Lines Rail / Metro Hospitality Thailand Hyatt Heathrow Express Chengdu SinoTrans Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 7 Agenda 1 Introductions 2 Aircraft Data Management 3 Oracle Airline Data Model Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 8 Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 9 Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 10 The Aviation Data Challenges Connected Complex Cognitive • Sensors • RFID / Wireless • Automated • Statistics • Visualization • Analytics • Predictions • Transformation • Elaboration Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 11 Harness the Data to Drive Improvement $1,200 Average Cost Of Maintenance Per Flight Hour 50 million Annual Flying Hours $60 Billion Source: IATA, Airline Maintenance Cost Executive Commentary, January 2011 Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 12 Harness the Data to Drive Improvement 1% Improvement in Maintenance Efficiency Cost Saving of $60 Million Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 13 Improving Operational Insight to Deal with Disruptions • Adopt a proactive approach to ground time – complete awareness of aircraft status, maintenance requirements, defects, logistics and operational capabilities • Fault First - minimize downtime by beginning before the aircraft arrives • Combining aircraft systems data with unstructured data such as pilot reports, crew reports & passenger feedback • Need to make more real time decisions with fewer engineers, ensure effective collaboration Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 14 Improving Maintenance Effectiveness • The ability to modify aircraft maintenance check times and content, based on actual performance data • Manage data to substantiate removals and component life / hard times extension – use performance trending as removal trigger • Technician and Operations interaction and ability to diagnose and rapidly dispatch an aircraft • Adopting a different maintenance approach “Predict and Prevent” rather “Find and Fix” Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 15 Challenges Effective Trouble Shooting Schedule Disruptions On Time Performance Diagnostic Support Technical Dispatch Reliability Aircraft Swaps Delays Due to Lacks of parts MCC OCC Availability of Spares LM ENGR NFF Rates Reliability Analysis Aircraft Sensor Data MEL Clearance Time Maintenance History Delays and Cancelations Due to Maintenance Maintenance Scheduling Effectiveness Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 16 Why Aren’t These Challenges Being Met? • Data capture and analysis often manual - islands of information • Lack of visibility across operational, technical and logistics data to make “right-time” operational, tactical and strategic decisions • Disconnected systems supporting siloed asset team members • Limited team collaboration Capture Analyze Execute “Total asset awareness” “Right-time analysis and decisionmaking” “Timely execution” Maintenance & Engineering Operations Inventory & Logistics Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 17 Benefits of Integrated Aircraft Data Management Transforms data into insightful, actionable information Supports cost effective maintenance assessment and execution Aligns Engineering and Maintenance with Operations to support on time performance & reduce operational interruptions Enables assessment of performance and supports identification of improvement opportunities Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 18 18 A Practical Approach Discover insights not visible through traditional business intelligence approaches Proper Input Practical Outputs Actionable Insight into Operational Systems Sensor Data Calculations/Algorithms for Ad Hoc Analysis Operations Data Asset Data Engineering Data KPI Dashboards with Drill Down Capability Performance Data Reports Real Results Sample Outputs REDUCED • On Time Performance • First Time Fix % Maintenance & Inspection Costs • Average MEL Clearance time INCREASED • Value of Loans & Borrows Collaboration between M&E and Operations • Maintenance Priorities • Spares & Line Capabilities REDUCED Aircraft disruptions and down time Maintenance Data Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 19 Capturing the Necessary Information The Oracle Aircraft Data Management Solution will leverage the existing data acquisition instrumentation layer & industry specific data model Sensor Sensor Fault Data FDAU CFR / ACARS/ CMS/ QARS Sensor Sensor Sensor Sensor Aggregator FDAU Data Acquisition System LM MRO OPS INV AHM FDAU = Flight Data Acquisition Unit FIN QARS = Quick Access Recorders CFR = Current Flight Report CMS= Central Maintenance System, ACARS = Aircraft Communications Addressing and Reporting System Protocol Oracle Aircraft Data Management Solution Operational & Historical Operations & Maintenance Data Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 20 - AIRCRAFT MEL Advisory Specific data request Decision making Help to pilots Automatically Sent Reports DMU reports CMS/CFDS reports - - Post Flight Report (PFR) - Current Flight Report (CFR) - Real Time Failure messages - BITE report (e.g. Trouble shooting data) - Avionics Configuration Reports - Servicing Report - ECAM warnings - Class 3 reports Aircraft Cruise Performance Report Engine Trim Balance Engine Start Report Engine Divergence Report Engine Gas Path Advisory Report Engine On Request Report Engine Mechanical Advisory Report Engine Run up Report Engine Take-Off Report APU Shutdown Report Engine Cruise Report APU Main Engine Start APU idle Report Hard Landing/Structural Load Report Environmental Control System Report Ram Air Turbine Test Report System conf report (P/N, Hw/Sw…) Free text Airline Applications Unscheduled maintenance Preparation DMU = Data Maintenance Unit CMS= Central Maintenance System CFDS = Centralized Fault Data System Manually Sent Reports Maintenance Telex: Maintenance Department Speeds / temperatures Engines data Oil data Compass error report: Snag report: Compass heading ADIRU heading Errors Technical malfunction Diversion report Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Monitoring Flight crew monitoring APU health monitoring Aircraft Performing Monitoring Engine condition monitoring: Engine Trend Monitoring Engine Exceedance Monitoring Recording / Statistics Data recording Maintenance Log History Special investigation Trouble shooting Hard Landing Detection 21 21 Agenda 1 Introductions 2 Aircraft Data Management 3 Oracle Airline Data Model Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 22 22 General Thoughts on Implementing This Next Generation DW (DW 2.0) – Wisdom (1/…) • Don’t skip over Algebra to get to Differential Equations • Use Practical Examples that Relate to their Life, not “academic truth” Transfer Ownership – There are VERY few referees in the Hall of Fame • Enterprise Shared Information IS A NEW PARADIGM – We’re here to drain the swamp, but our user community are good at fighting alligators • We’re here to productively implement the next gen DW, NOT win converts to our religion • We’re dealing with people, not technology, problems – Recognize each individual has individual objectives – Jerks are people, too (and sometimes smart people) Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 23 Information Management Reference Architecture Data Reservoir & Enterprise Information Store – complete view Data Sources Enterprise Performance Management Structured Data Sources Data Ingestion Access & Performance Layer Past, current and future interpretation of enterprise data. Structured to support agile access & navigation • • • Operational Data COTS Data Streaming & BAM Master & Reference Data Sources Foundation Data Layer Immutable modelled data. Business Process Neutral form. Abstracted from business process changes Raw Data Reservoir Immutable raw data reservoir Raw data at rest is not interpreted SMS Docs Web & Social Media Project based data stores to support specific discovery objectives Pre-built & Ad-hoc BI Assets Information Services Information Interpretation Rapid Development Sandboxes Discovery Lab Sandboxes Content Virtualisation & Query Federation Data Engines & Poly-structured sources Project based data stored to facilitate rapid content / presentation delivery Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Data Science 24 The Oracle Airline Data Model Oracle Airline Data Model Derived Tables Foundation Layer Analytic Layer Presentation Layer • Industry-standard compliant based Enterprise-wide Data Model – Over 370+ tables and 8500+ columns – Over 250+ industry measures and KPIs • Contains Logical and Physical Data Models Third Normal Atomic, Dimensional Schema • Industry specific Airlines Measures and KPI • Pre-built OLAP cubes, Mining Models & Reports • Automatic Data Movement Among Layers • Extensive business intelligence metadata • Easily extensible and customizable • Usable within any GDS, GCS Applications • Central repository for atomic level data • Complete metadata (end-to-end) • Rapid implementation Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 25 Oracle Industry Data Model A DB Option – Supportable, Upgradable, Patchable, Licensable, Unique Release Cycle, OUI Install, Security , Code Coverage, Multiple Platform Porting, NLS Compliant, Dedicated DB Dev team • Better Business Insight – Industry specific data model – Based on industry standards – Packaged advanced analytics • Extreme Performance – Improve query performance 10-100x with Exadata • Fast Time-to-Value – Jumpstart development – Lower cost, risk, and complexity Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 26 Oracle Big Data Management System Oracle Big Data SQL Cloudera Hadoop Oracle Big Data Connectors Oracle NoSQL Database Oracle R Advanced Analytics for Hadoop Oracle R Distribution Oracle Spatial & Graph Oracle Exadata SOURCE S Big Data Appliance B Oracle Data Integrator Oracle Database Oracle Database Oracle Industry Models Oracle Advanced Security Oracle Advanced Analytics Oracle Industry Data Models Oracle Spatial & Graph Oracle Advanced Analytics Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 27 Traditional Big Data Appliance – Lots of different things !!! • Hadoop- which runs map reduce program on files stored in HDFS. • Hue/Eclipse-GUI tool to manage hadoop. • JAQL- Java query language High level access to map reduce. • Hive, Hbase, mahout, amazon webserver-High level interfaces. • Flume/Scribe-Unstructured data collectors. • Sqoop/Hiho- to load and extract data from HDFS to relational. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 28 Use R enterprise to create mining model In R enterprise we can view the mining results directly Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 29 OADM Advanced analysis with Social Media Data Now we can do advanced analysis in BIEE Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 30 Optimized for Oracle DB Technology Enabling Maximum Performance & Scalability Data Warehousing • Partitioning • • Base and derived tables all partitioned by default Also aggregate materialized views corresponding to base • Compression Analytical Preparation • • • Used for all base, derived and aggregates tables Significantly reduces disk utilization Improves large data movement performance • Parallel Execution OLAP • Parallel query and parallel DML features leveraged by all base, derived and aggregate tables • Materialized Views Data Mining • • All aggregate tables are either MV or its derivatives Partition change tracking supports fast refresh of MV • Intra-ETL • Utilizes pipeline function for in-memory processing Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 31 Aircraft Data Management Business Intelligence Airlines Data Model Exadata Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 32 With an Advanced Architecture Visualize & Analyze Analytics & Reports (OBIEE, Oracle Enterprise R) Maintenance Operations Maintenance Productivity Inventory & Supply Financial Performance Maintenance Quality Planning & Forecasting Reliability Customer Satisfaction People, Skills & Qualifications Compliance & Safety Oracle Big Data Appliance Organize Hotspot JavaVirtual Machine Oracle R Distribution Oracle NoSQL Enterprise Manager Plug-In Cloudera’s Distribution / Apache & Hadoop 4 SOA Abstraction Layer Process Manager Acquire Oracle Data Integrator ELT/ETL Data Transformation Bulk Data Movement Data Lineage Stream Complex Event Processing Business System Integration (SOA- BEPEL) Oracle Exadata Cloudera Manager 4 Oracle Airline Data Model Historical Enterprise DW Operational Data Store Pre-built Analytics Extreme Performance Complete redundancy Service Bus Replication Rules Engine MRO ERP Supply Chain Flight Operations Reliability Inventory Data Services Oracle GoldenGate Real-time Data Log-based CDC Data Verification Alerting (BAM) Data Federation Oracle Data Quality Data Profiling Data Parsing Data Cleansing Apache Flume Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Volume, Velocity, Variety Match and Merge Aircraft On Board Systems 33 Oracle Airline Data Model for Aircraft Data Management • Oracle is the only vendor with the complete stack to deliver an Aircraft Data Management solution … • … that will enable airlines to deploy automated analytical processes … • … across Aircraft, Maintenance, Operations, Logistics, Passenger & Revenue … • … in order to make optimal near realtime, tactical and strategic decisions Maintenance Operations Maintenance Productivity People, Skills & Qualifications Customer Satisfaction Maintenance Quality Oracle Airline Data Model Reliability Planning & Forecasting Financial Performance Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Compliance & Safety Inventory & Supply 34 Oracle Powers Travel and Transportation Industries Logistics Service Providers Hospitality Ports & Shipping Aviation Rail 20 of the Top 20 Airlines 17 of the Top 20 Hotels 20 of the Top 20 Third Party Logistics Providers 8 of the Top 10 Ports Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 35 Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 36 36
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