1. technology and computing

BT iNet
Quick guide
So just who are BT iNet?
And how do we make technology
work for people?
We realise that it’s about more than
addressing business issues – to make
technology work for people, we have to
address the human challenges too.
working with you directly, as well as
unique access to the technical and
commercial resources of BT Group, Cisco
and our solution partners.
partners and bring them together in
innovative ways, enabling your IT to
run the services necessary for a modern
organisation to operate efficiently.
We are networked IT specialists who offer
you the best of all worlds - the backing,
reach and sustainability of the BT Group,
plus access to world-leading technologies
from the likes of Cisco, EMC and VMware,
all wrapped up with BT iNet’s agility,
expertise and attention to detail.
We were once an independent company
ourselves, so we have faced and
overcome the business challenges that
you worry about every day. We know how
vital information and communications
technology can be in helping your
business achieve its objectives. However,
we also know that you may not have
the people and skills to manage it as
effectively as you’d like.
Then we give you as much or as little help
as you want to manage your systems and
solutions.
So we take the best of the comprehensive
portfolios offered by our ecosystem of
That’s BT iNet in a nutshell.
We are BT’s Centre of Excellence for
Networked IT and a Cisco Gold partner
with Masters certification.
We have our own service, engineering,
project management and sales resource
Imagine an agile hit squad of networked
IT experts… a flexible group of technical
specialists prepared to respond quickly
to handle any project. As an independent
partner offering an end-to-end service,
we listen, we create, we deliver and we
make technology work for people.
A quick look at what we do and what it means to you
From connectivity to collaboration, we have the skills and knowledge to deliver a wide portfolio:
BT iNet
End-to-end
Services &
Support
Networking, converged
infrastructure, IT security and voice
Dedicated
account
management
24/7
support
Service and
technical
teams
Design
expertise
Mobile working, collaboration
and contact centre
Installation
service
Consultancy
and advice
Deliver IT as a Service
Bring the visitor experience
to life
Transform the way people learn
and communicate
Create smarter ideas
Improve customer care
Enable flexible working
Bring your communications
together
Be safe & compliant
Drive down the cost of IT
What
we do
Our
portfolio
Work better together
Make things simpler
Create a smarter workplace
Your
challenge
Video, digital media and
cloud services
Skilled
experts
and
engineers
on-demand
Product
lifecycle
support
Project
management
Break-fix
maintenance
BT iNet
Quick guide
It’s all about how we work
Getting to know you
Actually, how we work is all about how
you work. Our first step is to get to know
your organisation, understanding its
goals, objectives, challenges, processes,
people and IT. Only then can we build a
solution that really works for you.
The right ingredients
Proven BT solutions and best of breed
innovations from partners such as Cisco,
Fortinet, NetApp, VMware, EMC and
VCE are combined in clever ways to meet
your needs. These are then underpinned
by a range of professional and managed
services, offering everything from
occasional fault resolution to a fully
converged IT infrastructure. Which
means that you’re free to focus on more
strategic IT projects which add value to
your business.
In good hands
The account manager who works with
you throughout the project; the design
specialist who creates your solution; the
Great at what we do
project managers who orchestrate every
stage; the engineers who test and install
your system; the Cisco-certified helpdesk
specialists answering your questions; the
experts who run our data centres and
keep your data and IT infrastructure safe
and accessible… all of them are BT iNet
people who know their stuff. We offer a
wealth of skills, expertise and resources
unmatched within the industry and we’ll
do whatever it takes to deliver what
we’ve promised.
Looking at the long term
Whether you want to drive down the
cost of IT, create a smarter workplace or
ensure IT safety and compliance, we will
guide you through your IT evolution at
your own pace. Following our BT iNet
three-step logical journey will put you
on the path to making technology work
for you and your people. We’ll make sure
that any new technology works with your
existing systems as much as possible to
maximise your return on investment, and
we’ll look to future-proof it.
And that’s not just blowing our own
trumpet – our partners and customers
agree.
We’re Gold Partners to Fortinet and
Cisco, while NetApp ranks us as a
Platinum Partner. We also hold a huge
range of Cisco certifications, including
being awarded Masters certification in
Unified Communications and Security
(the only partner in the UK to hold both
of these).
These are just a sample of our
accreditations and awards – you can
check out details on our website:
www.bt.com/btinet.
Proven capability
“Working with BT iNet was a superb
experience – we really enjoyed it. They
took time to fully understand our business
and provided impartial advice to help us
identify the best solution for us.”
Paul Milton, TRL
To find out how your business could benefit from BT iNet’s range of IT, communication and
networking solutions, contact: info@btinet.bt.com
Tel: 01865 398 398
or visit our website: www.bt.com/btinet
Offices worldwide
BT iNet
The services described in this publication are subject
to availability and may be modified from time to time.
Services and equipment are provided subject to BT iNet’s
respective standard terms and conditions of contract.
Nothing in this publication forms any part of any contract.
BT iNet is a trading name of BT Convergent Solutions
Limited, a wholly owned subsidiary of BT Group plc. From
connectivity to collaboration, BT iNet provides market
leading network IT services and communications to help
organisations transform the way they work and achieve
their goals.
© BT Convergent Solutions Limited 2012.
BT Convergent Solutions Limited
Registered office: 81 Newgate Street, London EC1A 7AJ
Registered in England No: 3238603