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Children and Families Resource Guide
TABLE OF CONTENTS
INFORMATION AND REFERRAL SOURCES ............................................................... 2
ADVOCACY.................................................................................................................... 2
CHILDREN’S HEALTH ................................................................................................... 5
DISABILITY .................................................................................................................. 16
DISEASE AND ILLNESS.............................................................................................. 25
DOMESTIC VIOLENCE ................................................................................................ 42
EDUCATIONAL ............................................................................................................ 46
EMPLOYMENT ............................................................................................................. 58
FAMILY PLANNING ..................................................................................................... 69
FINANCIAL ................................................................................................................... 70
FOOD/NUTRITION ....................................................................................................... 82
HEALTH........................................................................................................................ 88
HEALTH CARE AND INSURANCE ........................................................................... 103
HOUSING ................................................................................................................... 114
LEGAL ........................................................................................................................ 126
MENTAL HEALTH ...................................................................................................... 141
MILITARY AND VETERAN’S ..................................................................................... 148
SENIORS .................................................................................................................... 151
SUBSTANCE ABUSE ................................................................................................ 160
SUPPORTS ................................................................................................................ 165
TRANSPORTATION ................................................................................................... 177
UTILITY ASSISTANCE............................................................................................... 178
WOMEN’S HEALTH ................................................................................................... 179
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Information and Referral Sources
If you can’t find what you are looking for in this document, try these resources or others
that you may already know about.
211
http://www.wv211.org/
2-1-1 is an easy to remember telephone number that connects people with important
community services, disaster information and volunteer opportunities. 2-1-1 brings
together existing information and referral providers and crisis services into one
coordinated system.
Families can dial 211 or
http://www3.irissoft.com/wv211/
view
an
online
resource
directory
here
BeeHive
http://wv.thebeehive.org/
The new West Virginia Beehive makes it easy for you to find the best available
tools and information to help you manage the challenges of everyday life.
Families can search this webpage http://wv.thebeehive.org/ for resources.
West Virginia Secretary of State Customer Service Center
http://www.wvsos.com/service/referralhelpline.htm
Tired of wading through answering machine selections? Having trouble finding your
way around government to get the help you need? Let us help you locate the person in
West Virginia state or local government who has the answer to your question.
Families can fax or e-mail the online form at
http://www.wvsos.com/service/referralhelpline.htm
to 304-558-0900 or wvsos@wvsos.com
Advocacy
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
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as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
Families and Advocates Partnership for Education (FAPE)
http://www.fape.org/
The Families and Advocates Partnership for Education (FAPE) project is a partnership
that aims to improve the educational outcomes for children with disabilities. It links
families, advocates, and self-advocates to information about the Individuals with
Disabilities Education Act (IDEA). The project is designed to address the information
needs of the 6 million families throughout the Country whose children with disabilities
receive special education services.
Families can visit http://www.fape.org or call 952-838-9000
Family Advocacy, Support, and Training Program (FAST)
http://www.lawv.net
The goal of the Family Advocacy, Support, and Training program is to develop a
statewide parent and youth support network that will empower families to participate in
planning, management, and evaluation of their child’s treatment and service needs.
The program assists in providing support through a multitude of services. To be
eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of
22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis
I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level
of disability requires multi-agency intervention to improve conditions or child has
received mental health/behavioral health services for at least a year or these services
are expected to last more than a year.
For more information, families can call 1-866-255-4370
Long-Term Care Ombudsman Program
http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi
d/81/Default.aspx
The mission of the Long-Term Care Ombudsman Program is to enhance the quality of
life, improve the level of care, protect individual rights, and promote the dignity of each
senior citizen and/or person with a disability, of any age, housed in a long-term care
facility. Long-term care facilities include nursing homes, assisted living facilities, and
other types of care homes. Ombudsmen are not employed by the long-term care
facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior
Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program.
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For more information, call 1-800-834-0598 to speak with an ombudsman or to request
services.
West Virginia Attorney General’s Office
http://www.wvago.gov/
This website contains information for senior citizens, medical and health, automobiles,
at home, antitrust, your privacy, personal finances, identity theft, civil rights,
online/internet, and products and services.
For more information families can visit the website or call 1-800-368-8808
West Virginia Developmental Disabilities Council
http://www.wvddc.org/index.html
The WV Developmental Disabilities Council is a 32 member organization that was
established by an Executive Order of the Governor on March 6, 1972. The Council is
authorized and funded by the Federal Developmental Disabilities Assistance and Bill of
Rights Act (P.L. 106-402). It is administratively supported by the WV Department of
Health and Human Resources. The Council’s mission is to assure that West Virginians
with developmental disabilities receive the services, supports and opportunities they
need to achieve independence, productivity, integration and inclusion into the
community of their choice. It does this in four major ways:
•
including people with developmental
development of policies and programs;
•
analyzing needs and proposing changes to the human service system;
•
providing training and technical assistance to build competent and inclusive
communities; and
•
providing grants to community organizations to demonstrate innovative services and
practices.
disabilities
and
their families
in
the
Families can visit the website for a lengthy list of resources or call 304-558-0416 for
more information.
West Virginia Senior Legal Aid
http://www.wvseniorservices.gov/StayingSafe/WestVirginiaSeniorLegalAid/tabid/82/Def
ault.aspx
West Virginia Senior Legal Aid provides free civil legal services and counsel to senior
West Virginians age 60 and older, with a focus on economically or socially
disadvantaged, disabled, and rural seniors. Senior Legal Aid's web site is an excellent
resource for outreach materials and information. For more information, call 1-800-2295068
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West Virginia Consumer Protection
The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office
offers information ranging from credit reports to identity theft to consumer alerts.
For more information, contact 1-800-368-8808
Children’s Health
4-H Health Initiative
http://fh.ext.wvu.edu/programs
The West Virginia 4-H Health Initiative increases health knowledge and motivates youth
and their families to practice targeted everyday health habits. Trained youth 4-H Health
Officers conduct hands-on health activities at monthly club meetings. Materials focus on
monthly challenges around a yearly theme, such as dental health, physical activity,
eating healthy, and safety. Contact: Elaine Bowen 304-293-2796 ext. 3426.
Access WV
http://apps.wvinsurance.gov/accesswv/
AccessWV is a health plan created by West Virginia statute to provide health insurance
to West Virginians who have been unable to find or who have been denied health
insurance in the private market because of a medical condition. It also provides
coverage to people who are eligible under the Federal Portability Act or under the IRS
Health Coverage Tax Credit Program.
For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm
Adolescent Health Initiative
http://www.wvdhhr.org/ahi/
West Virginia’s Adolescent Health Initiative is a project developed and coordinated by
the Infant, Child and Adolescent Health Division, Office of Maternal, Child and Family
Health, Bureau for Public Health, Department of Health and Human Resources.
For more information, families can visit the website or call 1-800-642-8522
Adolescent Pregnancy Prevention Initiative
http://www.wvdhhr.org/appi/
The Adolescent Pregnancy Prevention Initiative (APPI) provides development, oversight
and coordination of adolescent pregnancy prevention activities. A focus area within the
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Family Planning Program, the goal of APPI is to reduce the number of pregnancies
among adolescents through improved decision making, abstinence, or access to
contraceptive services. This statewide initiative provides Pregnancy Prevention
Specialists who work to increase public awareness of problems associated with early
sexual activity and childbearing and collaborate with existing community organizations
to promote local activities for adolescent pregnancy prevention. Educational
presentations are available for classrooms, community groups, faith organizations and
parents on adolescent pregnancy prevention.
For more information, families can call 1-800-642-8522 or visit the website for more
information.
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
Birth to Three
http://www.wvdhhr.org/birth23/
WV Birth to Three is a statewide system of services and supports for children under age
three who have a delay in their development, or may be at risk of having a delay, and
their family. The Department of Health and Human Resources, through the Bureau for
Public Health and the Office of Maternal, Child and Family Health, WV Birth to Three ,
as the lead agency for Part C of the Individuals with Disabilities Education Act (IDEA),
assures that family centered, community based services are available to all eligible
children and families. In West Virginia services are provided by a system of three
service components; Regional Administrative Units (RAU) that determine eligibility;
agencies that provide direct services such as physical therapy, occupational therapy,
speech therapy, educational service, etc.; and agencies that provide Service
Coordination (case management).
For more information, families can call 1-800-642-8522
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Child Pornography TipLine
http://www.missingkids.com/missingkids/servlet/PageServlet?LanguageCountry=en_US
&PageId=2936
Contact the National Center for Missing and exploited Children if you have information
to help in the fight against child sexual exploitation. Your information will be forwarded
to law enforcement for investigation and review and, when possible, to the appropriate
Electronic Service Provider(s).
Families can report child pornography at 1-800-843-5678
Children with Special Health Care Needs
http://www.wvdhhr.org/cshcn/
Children with Special Health Care Needs (CSHCN) is the program in the Office of
Maternal, Child and Family Health (OMCFH) responsible for evaluation, diagnosis, and
treatment of children with chronic, disabling medical conditions. Funding for the program
is provided by the state and federal governments.
For more information, families can call 1-800-642-9704
Families and Advocates Partnership for Education (FAPE)
http://www.fape.org/
The Families and Advocates Partnership for Education (FAPE) project is a partnership
that aims to improve the educational outcomes for children with disabilities. It links
families, advocates, and self-advocates to information about the Individuals with
Disabilities Education Act (IDEA). The project is designed to address the information
needs of the 6 million families throughout the Country whose children with disabilities
receive special education services.
Families can visit http://www.fape.org or call 952-838-9000
Family Advocacy, Support, and Training Program (FAST)
http://www.lawv.net
The goal of the Family Advocacy, Support, and Training program is to develop a
statewide parent and youth support network that will empower families to participate in
planning, management, and evaluation of their child’s treatment and service needs.
The program assists in providing support through a multitude of services. To be
eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of
22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis
I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level
of disability requires multi-agency intervention to improve conditions or child has
received mental health/behavioral health services for at least a year or these services
are expected to last more than a year.
For more information, families can call 1-866-255-4370
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Free Clinics (Health Rights)
http://www.wvochs.org/dpc/freeclinics.aspx
Free Clinics (Health Rights) provide basic primary care, specialty services, and
pharmacy to uninsured people who meet low income guidelines. Most of the medicines
provided are donated by pharmaceutical companies, or are purchased through the
Federal 340B Program. West Virginia has 11 qualifying free clinics which rely heavily on
grants provided by the West Virginia State Legislature and administered through the
Division of Primary Care. Each year grants totaling nearly $3,000,000 provide
comprehensive medical care to more than 75,000 enrolled patients with approximately
250,000 office visits each year.
For more information, families can look here
http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_
webuse.pdf or call 304-558-4007
Internet Safety Resources
Families can access online resources for more information and tips on internet safety
for their children and themselves.
http://www.onguardonline.gov
http://www.ncjrs.gov/internetsafety
Make a Wish Foundation
The Make-A-Wish Foundation of Greater Pennsylvania and Southern West Virginia
fulfills wishes for children between the ages of 2 1/2 and 18 (at the time of the referral)
who have diagnosed life-threatening medical conditions. The child's health care
specialist must confirm the medical condition. The financial status of a family is never a
factor in wish eligibility. We understand that referring a child may be a very difficult step
for some parents. Please be assured that qualification to the Make-A-Wish Foundation
does not mean that all hope is gone. In our 25 year history, we have fulfilled wishes for
thousands of children and more than 80% of the wish children are still alive today. We
never refer to wish children as terminal or dying. We grant life-affirming wishes for
children who are living with a life-threatening medical condition. While this chapter
works with children and families throughout 57 counties in western, central, and
northeastern Pennsylvania and 23 counties in southern West Virginia, other Make-AWish chapters provide the same service around the country and in various countries
throughout the world. If your referral is for a child outside our territory, we will pass the
referral on to the appropriate chapter.
For more information, families can call 1-800-676-WISH (9474)
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Newborn Hearing Screening
http://www.wvdhhr.org/nhs/
The West Virginia Department of Health and Human Resources (WV DHHR), Office of
Maternal Child and Family Health (OMCFH) oversees the statewide comprehensive
Newborn Hearing Screening Project (NHSP). The NHSP has been serving West
Virginia families since 2000. The NHSP helps identify hearing loss in infants and guide
families to the appropriate services.
For more information, families can call 1-800-642-8522 or visit the website for a
brochure.
Right from the Start
http://www.wvdhhr.org/rfts/
Having a new baby can be one of the most rewarding times of your life, but it can also
be one of the most challenging. Having someone to talk to during your pregnancy
and/or after you have your baby can make this time easier. You can have a local
community nurse or social workers, called a “care coordinator”, meet with you while you
are pregnant to help you learn ways to have a healthy pregnancy. The care coordinator
can help you find resources in your community to help with your needs.
•
Are you pregnant or do you have a baby less than one year old?
•
Do you need help paying the medical bills for your pregnancy care and delivery?
•
Do you want to know more about caring for your baby or the services available to
you while you are pregnant?
•
Would you like more information about eating healthy or feeding your baby?
•
Would you like to learn how to reduce the risk of Sudden Infant Death Syndrome
(SIDS)?
•
Do you need help in finding a medical provider for your pregnancy or for your baby?
•
Do you need transportation assistance to your medial appointment?
•
Are you pregnant and feeling depressed, have a drug problem, are a victim of
domestic violence, want to stop smoking, drinking alcohol, or feel alone?
•
Are you being hurt by someone?
If so, the Right from the Start Project may be for you!
To be eligible for all the services of RFTS throughout your pregnancy and for 60 days
after the baby is born you must:
•
Live in West Virginia.
•
Be pregnant.
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•
Apply for Medicaid - Click here to apply online
NOTE: Pregnant teens age 19 and under who have no insurance to cover prenatal
care are eligible for all RFTS Services regardless of family income. The pregnant teen
must first make an application for Medicaid coverage at the DHHR office and be denied
services. The DHHR worker will then forward the Medicaid denial to the OMCFH for
coverage of pregnancy services.
Families can call 1-800-642-8522 for more information.
School Based Health Centers
http://www.wvsbha.org/shs.php
School-based health centers bring primary and preventive care, including medical and
mental health, health education and sometimes dental services to children and
adolescents where they are much of the day - in school.
Families can visit the website to access a map of locations of school based health
centers.
Shriners Hospital for Children
http://www.shrinershq.org/
Shriners Hospitals for Children is a one-of-a-kind international health care system
dedicated to improving the lives of children by providing specialty pediatric care,
innovative research and outstanding teaching programs. Children up to the age of 18
with orthopedic conditions, burns, spinal cord injuries and cleft lip and palate are eligible
for admission and receive all care in a family-centered environment at no financial
obligation to patients or families.
For more information or to make a referral, families can call 1-800-237-5055
Social Security Benefits
http://www.ssa.gov
The Social Security Office offers many services to families. Services include:
•
Requesting a Social Security Card
•
Retirement benefits applications
•
Disability benefits applications
•
Supplemental Security Income applications
•
Medicare Information
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Families can visit the website http://www.ssa.gov or call 1-800-772-1213
Suicide Hotlines
The following numbers are 24 hour hotlines that can help individuals in crisis who are
having suicidal thoughts or suicidal ideations.
For more information, families can contact:
1-800-784-2433 or 1-800-SUICIDE
1-800-273-TALK or 1-800-273-8255
Girls and Boys Town National Hotline (for teens)
1-800-448-3000 TTY 1-800-448-1833
Youth America Hotline
1-877-YOUTHLINE or 1-877-968-8454
The Trevor Project (to aid in suicide prevention for gay and questioning youth)
1-800-850-8078
Teen Pregnancy Prevention Information
http://www.wvdhhr.org/appi/
Start early and start often talking to your teens about sex. The following resources will
help parents know what to say and when to start. These are online resources.
Adolescent Directory Online
http://education.indiana.edu/aboutus/AdolescenceDirectoryonLineADOL/tabid/4785/Def
ault.aspx
Provides parents with information on adolescent issues
Families are Talking
http://www.familiesaretalking.org
The Family Project, which includes the Families Are Talking Website and newsletter, is
a project of the Sexuality Information and Education Council of the United States
(SIECUS). This project is designed to empower parents and caregivers to
communicate with their children about sexuality-related issues, to provide tools to help
families communicate about these issues, and to encourage parents, caregivers, and
young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools.
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4Parents.gov
http://www.4parents.gov
4Parents.gov is part of a new national public education campaign designed to provide
parents with the information, tools, and skills they need to help their teens make the
healthiest choices.
Talking with Kids about Tough Issues
http://www.talkingwithkids.org
Provides information to encourage parents and caregivers to talk with their children
earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and
drug abuse. The site was developed and is maintained by Children Now and The Henry
J. Kaiser Family Foundation.
WV Autism Training Center
http://www.marshall.edu/coe/atc/
The Autism Training Center provides training, information and support to West
Virginians with autism, their families, educators, and other persons. The mission of the
Autism Training Center is to provide education, training and treatment programs for
West Virginians who have Autism, Pervasive Developmental Disorder (NOS) or
Asperger's Disorder and have been formally registered with the Center. This is done
through appropriate education, training and support for professional personnel, family
members or guardians and other important in the life of a person with autism. Training
shall be provided by highly skilled and appropriately experienced staff.
For more information, families can call 1-800-344-5115 or 304-696-2332
WV Children’s Health Insurance Program (WV CHIP)
http://www.wvchip.org/
WVCHIP was created to help working families who do not have health insurance for
their children. You want your kids to be healthy. One good way to keep them healthy is
making sure they get medical care. Children who get good medical care have a better
chance of being healthy and doing well in school.
Services covered by WVCHIP:
•
Doctor visits
•
Check-up
•
Hospital visits
•
Immunizations (Shots)
•
Prescriptions
•
Tests and X-rays
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•
Dental care
•
Vision care (Not covered for Premium Plan)
•
Emergency Care
•
Mental Health
•
Diabetic supplies
•
Urgent Care or After Hour Clinic Visits
•
Case Management for Special Needs
•
And More
Your children are eligible if they:
•
Live in West Virginia
•
Are 18 or younger
•
Don’t have health insurance now and haven’t had it in the past six months (for the
Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some
exceptions apply, click here for more information)
•
Are not eligible for the West Virginia State Employee Health Insurance – PEIA
•
Are not eligible for West Virginia Medicaid
•
Live in families meeting WVCHIP Income Guidelines
•
Are United States citizens or qualified aliens (Children who are not U.S. citizens
must provide verification of their alien status.)
Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates:
Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM
WV Family Support Program
http://www.wvdhhr.org/bhhf/famsup1.asp
Families who have a child with developmental disability who is living at home are
eligible for the program. The Program provides help with planning for needs and finding
resources; help with identifying and applying for appropriate government and
community programs; funding for goods, services or home modifications that will help
families stay together; and networking and support services.
For more information, families can access a brochure here,
http://www.wvdhhr.org/bhhf/pdfs/family%20support%20brochure2.pdf
or call 304-558-0627
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WV Primary Care Association
http://www.wvpca.org/
Our members provide high-quality, affordable healthcare services to all West Virginians;
regardless of economic, social, or income statues. Let the West Virginia Primary Care
Association help find a community health center near you.
For more information, families can visit
http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive%
20Map or call 304-346-0032
WV Safe Schools Helpline
http://wvde.state.wv.us/safeschools/
A 24-hour, toll-free number has been assigned for all of West Virginia – the same
number for ALL schools. It can be reached from in-state, and from outside the state.
When you call this number, you will be talking to an actual person – not an operator.
You will be reminded by this operator not to give any information which identified you—
this keeps your identity confidential. You should report any information that could have
a negative impact on school staff or school property. Examples include violence,
weapons, threats, thefts or property damage, drug or alcohol abuse, and sexual
harassment.
Families can call 1-866-723-3982 to report safety concerns.
West Virginia Developmental Disabilities Council
http://www.wvddc.org/index.html
The WV Developmental Disabilities Council is a 32 member organization that was
established by an Executive Order of the Governor on March 6, 1972. The Council is
authorized and funded by the Federal Developmental Disabilities Assistance and Bill of
Rights Act (P.L. 106-402). It is administratively supported by the WV Department of
Health and Human Resources. The Council’s mission is to assure that West Virginians
with developmental disabilities receive the services, supports and opportunities they
need to achieve independence, productivity, integration and inclusion into the
community of their choice. It does this in four major ways:
•
including people with developmental
development of policies and programs;
•
analyzing needs and proposing changes to the human service system;
•
providing training and technical assistance to build competent and inclusive
communities; and
•
providing grants to community organizations to demonstrate innovative services and
practices.
Resource Guide 2009
disabilities
and
their families
in
the
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Families can visit the website for a lengthy list of resources or can call 304-558-0416 for
more information.
West Virginia Women Infants and Children (WIC)
http://ons.wvdhhr.org/
WIC is the Special Supplemental Nutrition Program for Women, Infants and Children.
WIC was established in 1972, as a pilot project following a national survey that found
anemia and inadequate growth to be common among American children in low-income
families. In 1974, WIC was established as a discretionary program, available throughout
the United States. WIC is primarily funded through the United States Department of
Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of
Nutrition Services. WIC is a federally funded discretionary program. It provides services
to as many eligible individuals as funding allows. WIC focuses on the link between good
nutrition and good health. In West Virginia, eight local contract agencies provide direct
participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if
left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau
for Public Health, WIC regulations have not been directly affected by welfare reform
legislation. WIC can be an effective partner with social service programs to assist
working families in providing for their children. Supplemental food, when packaged with
sound nutrition advice can help parents insure their children are receiving a good
foundation for a healthy life. With today’s focus on education, the WIC Program
becomes even more relevant in the lives of children. The demonstrated benefits of the
WIC Program provide dramatic evidence that efforts to achieve success in the
classroom can begin long before a child enters kindergarten. Beginning with prenatal
care and encouragement to breastfeed followed by education about nutrition for
toddlers and preschoolers, research findings show that WIC children had better
vocabulary and number memory scores than their non-WIC peers. The effect of iron
deficiency anemia on children’s ability to learn has also been well-documented. The
WIC Program strives to eliminate iron-deficiency anemia in low income children.
Participation in WIC also results in Medicaid savings. Women who receive WIC services
have better birth outcomes than their non-WIC peers. Babies are less likely to be born
prematurely, mothers are more likely to receive adequate prenatal health care, and
infant and fetal mortality rates decline. Direct WIC services are intended to identify and
correct nutrition problems during critical stages of growth and development. While WIC
focuses on prevention as an adjunct to health care, WIC staff are often the first to
identify problems which require follow-up care. WIC intervention results in health care
savings.
WIC services include:
•
Nutrition counseling and education
•
Breastfeeding promotion and support
•
Health screening
•
Medical and social service referrals
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•
Monthly food packages
Families can contact 304-558-0030 or visit
http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their
county WIC agency.
Disability
Additional Disability Resources can be found in the Disability Resources Guide located
on the intranet.
Access WV
http://apps.wvinsurance.gov/accesswv/
AccessWV is a health plan created by West Virginia statute to provide health insurance
to West Virginians who have been unable to find or who have been denied health
insurance in the private market because of a medical condition. It also provides
coverage to people who are eligible under the Federal Portability Act or under the IRS
Health Coverage Tax Credit Program.
For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
Brain Injury Association of WV
http://www.biausa.org/WVirginia/
Welcome to the Brain Injury Association of West Virginia. We are a non-profit 501(c)3
agency dedicated to providing support, advocacy, education and training on behalf of
survivors of brain injuries, their families and those who provide services or care for
them.
For more information, families can contact 304-766-4892
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Children with Special Health Care Needs
http://www.wvdhhr.org/cshcn/
Children with Special Health Care Needs (CSHCN) is the program in the Office of
Maternal, Child and Family Health (OMCFH) responsible for evaluation, diagnosis, and
treatment of children with chronic, disabling medical conditions. Funding for the program
is provided by the state and federal governments.
For more information, families can call 1-800-642-9704
WV Autism Training Center
http://www.marshall.edu/coe/atc/
The Autism Training Center provides training, information and support to West
Virginians with autism, their families, educators, and other persons. The mission of the
Autism Training Center is to provide education, training and treatment programs for
West Virginians who have Autism, Pervasive Developmental Disorder (NOS) or
Asperger's Disorder and have been formally registered with the Center. This is done
through appropriate education, training and support for professional personnel, family
members or guardians and other important in the life of a person with autism. Training
shall be provided by highly skilled and appropriately experienced staff.
For more information, families can call 1-800-344-5115 or 304-696-2332
Families and Advocates Partnership for Education (FAPE)
http://www.fape.org/
The Families and Advocates Partnership for Education (FAPE) project is a partnership
that aims to improve the educational outcomes for children with disabilities. It links
families, advocates, and self-advocates to information about the Individuals with
Disabilities Education Act (IDEA). The project is designed to address the information
needs of the 6 million families throughout the Country whose children with disabilities
receive special education services.
Families can visit http://www.fape.org or call 952-838-9000
Free Clinics (Health Rights)
http://www.wvochs.org/dpc/freeclinics.aspx
Free Clinics (Health Rights) provide basic primary care, specialty services, and
pharmacy to uninsured people who meet low income guidelines. Most of the medicines
provided are donated by pharmaceutical companies, or are purchased through the
Federal 340B Program.
West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the
West Virginia State Legislature and administered through the Division of Primary Care.
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Each year grants totaling nearly $3,000,000 provide comprehensive medical care to
more than 75,000 enrolled patients with approximately 250,000 office visits each year.
For more information, families can look here
http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_
webuse.pdf or call 304-558-4007
Long-Term Care Ombudsman Program
http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi
d/81/Default.aspx
The mission of the Long-Term Care Ombudsman Program is to enhance the quality of
life, improve the level of care, protect individual rights, and promote the dignity of each
senior citizen and/or person with a disability, of any age, housed in a long-term care
facility. Long-term care facilities include nursing homes, assisted living facilities, and
other types of care homes. Ombudsmen are not employed by the long-term care
facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior
Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program.
For more information, call 1-800-834-0598 to speak with an ombudsman or to request
services.
Medicaid Aged and Disabled Waiver Program
http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7
7/Default.aspx
The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and
community services to individuals 18 years of age and older who are medically and
financially eligible. Medical eligibility is based on a functional assessment by a medical
professional. Financial eligibility is determined at county Department of Health and
Human Resources offices; assets cannot exceed $2,000 and income can be no more
than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver
began new Managed Enrollment and Member Enrollment processes. Services provided
in the Aged and Disabled Waiver Program includes:
•
Case Management – development of a service and support plan by a case
management agency that reflects the wishes and preferences of the ADW member.
•
Consumer-Directed Case Management – an ADW member may choose to direct his
own case management
•
Homemaker – long-term direct care and support services (assistance with personal
hygiene, nutritional support, and environmental maintenance) that are necessary in
order to enable an individual to remain at home rather than enter a long-term care
facility.
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•
Transportation – an ADW member may be transported by the homemaker in order to
gain access to services and activities in the community
•
RN Assessment and Review – a registered nurse will complete assessments of the
ADW member at regular intervals to ensure that the member’s plan of care is
meeting his/her needs
•
ADW members are paid a flexible monthly stipend to recruit, hire, and supervise
their own workers
For more information, contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood.
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088 or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595 or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne.
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372 or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372 or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
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Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur.
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341 or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341 or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341 or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming.
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372 or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372 or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medicaid Personal Care
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http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a
spx
The Medicaid Personal Care Program includes hands-on, in-home services provided to
those who are medically and financially eligible. A medical assessment is completed by
a physician, assets can be no greater than $2,000, and income can be no greater than
$674 per month. Services are provided by personal care agencies. Services provided
in Personal Care include assistance with:
•
Personal Hygiene
•
Dressing
•
Feeding
•
Nutrition
•
Environmental Support (Light Housekeeping)
•
Health-Related Tasks
For more information, call the call the Bureau of Senior Services’ Medicaid helpline at
866-767-1575 or contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood.
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088 or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595 or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne.
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372 or: 304-720-6863
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Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372 or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur.
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341 or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341 or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341 or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming.
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372 or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372 or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
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State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Tel-Assistance/Lifeline and Link-Up
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
Through Tel-Assistance/Lifeline, telephone companies’ offer reduced basic service to
eligible low-income elderly and disabled customers. The Division of Family Assistance
issues applications to eligible recipients and provides ongoing eligibility information to
the telephone companies and informs them when customers are no longer eligible for
Tel-Assistance. This is handled centrally by the Division of Family Assistance.
Through Link Up, telephone companies offer a discount on telephone installation to lowincome households. Applications and certification of eligibility are handled
centrally by the Division of Family Assistance.
WV Family Support Program
http://www.wvdhhr.org/bhhf/famsup1.asp
Families who have a child with developmental disability who is living at home are
eligible for the program. The Program provides help with planning for needs and finding
resources; help with identifying and applying for appropriate government and
community programs; funding for goods, services or home modifications that will help
families stay together; and networking and support services.
For more information, families can access a brochure here,
http://www.wvdhhr.org/bhhf/pdfs/family%20support%20brochure2.pdf
WV Primary Care Association
http://www.wvpca.org/
Our members provide high-quality, affordable healthcare services to all West Virginians;
regardless of economic, social, or income statues. Let the West Virginia Primary Care
Association help find a community health center near you.
For more information, families can visit
http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive%
20Map or call 304-346-0032
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West Virginia Developmental Disabilities Council
http://www.wvddc.org/index.html
The WV Developmental Disabilities Council is a 32 member organization that was
established by an Executive Order of the Governor on March 6, 1972. The Council is
authorized and funded by the Federal Developmental Disabilities Assistance and Bill of
Rights Act (P.L. 106-402). It is administratively supported by the WV Department of
Health and Human Resources. The Council’s mission is to assure that West Virginians
with developmental disabilities receive the services, supports and opportunities they
need to achieve independence, productivity, integration and inclusion into the
community of their choice. It does this in four major ways:
•
including people with developmental
development of policies and programs;
•
analyzing needs and proposing changes to the human service system;
•
providing training and technical assistance to build competent and inclusive
communities; and
•
providing grants to community organizations to demonstrate innovative services and
practices.
disabilities
and
their families
in
the
Families can visit the website for a lengthy list of resources or can call 304-558-0416 for
more information.
West Virginia Transition Services
http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/
Default.aspx
Through a collaborative effort among the West Virginia Bureau of Senior Services, the
West Virginia Bureau for Medical Services, and the West Virginia Olmstead Office, the
Transition Initiative was created to assist those with disabilities and seniors who reside
in nursing facilities to live and be supported in their communities. The Initiative enables
those who are served to experience increased independence, dignity, choice, and
flexibility to access in-home and community supports. Funding of up to $2,500 is
provided for reasonable and necessary start-up costs, including security deposit for
housing, set-up utility fees, moving expenses, essential home furnishings, and home
accessibility adaptations.
For more information call the West Virginia Olmstead Office at (304) 558-3287 or the
Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
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Disease and Illness
1 800 Gambler
http://www.1800gambler.net/
The Problem Gamblers Help Network of West Virginia is a program created by the West
Virginia Legislature to identify and provide services to problem gamblers and their loved
ones. The program is funded by the West Virginia Lottery and administered by the West
Virginia Department of Health and Human Resources. The program has been in
existence for nearly 10 years, and is available for residents of West Virginia who are
either a problem gambler or are in a relationship with a problem gambler.
The Problem Gamblers Help Network of West Virginia provides a “one-stop-shop”
offering for problem gamblers and their families. The program utilizes a “continuum of
care” that begins with targeted outreach, then offers professional diagnostic assessment
and treatment, and completes with a two-year follow-up. In between, clients receive
self-help materials, pre-appointment courtesy calls, post-assessment quality assurance
calls, as well as six-month and one-year follow-ups.
For more information families can call 1-800-GAMBLER
Access WV
http://apps.wvinsurance.gov/accesswv/
AccessWV is a health plan created by West Virginia statute to provide health insurance
to West Virginians who have been unable to find or who have been denied health
insurance in the private market because of a medical condition. It also provides
coverage to people who are eligible under the Federal Portability Act or under the IRS
Health Coverage Tax Credit Program.
For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm
Alcoholics Anonymous
www.aa.org
Alcoholics Anonymous® is a fellowship of men and women who share their experience,
strength and hope with each other that they may solve their common problem and help
others to recover from alcoholism. The only requirement for membership is a desire to
stop drinking. There are no dues or fees for AA membership; we are self-supporting
through our own contributions. AA is not allied with any sect, denomination, politics,
organization or institution; does not wish to engage in any controversy, neither endorses
nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics
to achieve sobriety.
For more information, families can call 1-800-333-5051 or 1-800-711-6375
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American Brain Tumor Association
http://www.abta.org/
The American Brain Tumor Association exists to eliminate brain tumors through
research and to meet the needs of brain tumor patients and their families. Founded in
1973, the American Brain Tumor Association (ABTA) was the first national, nonprofit
organization dedicated to promoting brain tumor research, while offering information
and support to brain tumor patients and their families. This year, the Des Plaines, Ill.based ABTA will fund more than $2.6 million in research, and provide more than 1.3
million services and resources to brain tumor patients, their family members, and health
care providers.
For more information families can visit the website http://www.abta.org/ or call 1-800886-2282.
American Cancer Society
www.cancer.org
This website offers information for patients, family, and friends; survivors; caregivers;
health information; and support programs and services.
For more information, families can call 1-800-ACS-2345.
American Diabetes Association
www.diabetes.org
The American Diabetes Association is leading the fight against the deadly
consequences of diabetes and fighting for those affected by diabetes. The Association
funds research to prevent, cure and manage diabetes; delivers services to hundreds of
communities; provides objective and credible information; and gives voice to those
denied their rights because of diabetes. Founded in 1940, our mission is to prevent and
cure diabetes and to improve the lives of all people affected by diabetes.
For more information, families can call 1-800-DIABETES (1-800-342-2383) or visit
www.diabetes.org.
American Heart Association
www.americanheart.org
This website contains links for:
•
Patients
•
Caregivers
•
Heart attack/stroke warning signs
•
American Stroke Association
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Children and Families Resource Guide
•
Diseases and conditions
•
Children’s health
•
CPR & ECC
•
Healthy Lifestyle
•
Heart and Stroke Encyclopedia
•
Local Information
Families can call 1-800-926-4278 for more information.
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
Centers for Disease Control and Prevention
http://www.cdc.gov/
The CDC is “your online source for credible health information. Topics include but are
not limited to:
•
Diseases and Conditions
•
Healthy Living
•
Emergency Preparedness and Response
•
Injury, Violence & Safety
•
Environmental Health
•
Traveler’s Health
•
Life Stages and Populations
•
Workplace Safety & Health
Families can visit the website www.cdc.gov or call 1-800-232-4636
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Dining with Diabetes
http://fh.ext.wvu.edu/programs
Diabetes is a common, serious, and costly disease. Many complications of diabetes can
be controlled and even prevented by making lifestyles changes – scheduling regular
doctor visits, improving eating habits, increasing physical activity, and maintaining a
healthy weight. The Dining with Diabetes program helps adults make lifestyle changes.
It is a free program for those with diabetes and their family members. The series of four
classes and a 3-month follow-up includes clinical testing, nutrition information, recipe
demonstrations, exercise, and group support.
Families can contact 304-293-2796 for more information.
FAIR (Family Alzheimer’s In-Home Respite)
http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta
bid/75/Default.aspx
Caring for a loved one with Alzheimer’s disease or a related dementia can be very
stressful, and caregivers need a regular break from the demands of the job. The FAIR
Program, available in every county of West Virginia, offers relief to family caregivers
and, at the same time, provides one-on-one attention and individualized activities for
persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR
gives caregivers the time to do things most of us take for granted—run errands, keep
appointments, visit family and friends, shop for groceries, or even take a nap. FAIR
clients (family caregivers) can receive up to sixteen hours of respite per week, based on
need and availability of hours and trained staff. The fee for FAIR services depends on
the income of the person with dementia.
For more information, families can access a brochure at
http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging
provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
Free Clinics (Health Rights)
http://www.wvochs.org/dpc/freeclinics.aspx
Free Clinics (Health Rights) provide basic primary care, specialty services, and
pharmacy to uninsured people who meet low income guidelines. Most of the medicines
provided are donated by pharmaceutical companies, or are purchased through the
Federal 340B Program.
West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the
West Virginia State Legislature and administered through the Division of Primary Care.
Each year grants totaling nearly $3,000,000 provide comprehensive medical care to
more than 75,000 enrolled patients with approximately 250,000 office visits each year.
For more information, families can look here
http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_
webuse.pdf or call 304-558-4007
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James “Tiger” Morton Catastrophic Illness Commission
http://www.wvdhhr.org/cic/index.asp
The James “Tiger” Morton Catastrophic Illness Commission was created during the
1999 regular session of the West Virginia Legislature. The Commission acts as a last
resort for those in dire need of medical assistance once all other resources are
exhausted. To be eligible for the funds, a patient must meet the following guidelines:
•
Be a resident of West Virginia 1 year prior to the date of onset/diagnosis, and
•
Have a condition that meets the definition of Catastrophic Illness, and
•
Have exhausted all other resources, including Medicaid and Hill-Burton Funds.
•
An applicant who is eligible for medical assistance through the State Medicaid
Program is not an eligible applicant for the Fund.
Applications are accepted directly from a patient; however involvement from the medical
facility is preferred. The Commission makes direct payment to the provider of the
service through the West Virginia Medicaid program.
•
Past due medical bills are not considered for payment.
•
ALL services MUST be pre-authorized through the Director.
For more information or to apply, please call (304) 558-6073
Leukemia & Lymphoma Society – WV Chapter
http://www.leukemia-lymphoma.org/all_page?item_id=347481
Our chapter is geared toward improving the quality of life of patients and their families.
The chapter hosts a variety of patient services programs. Information includes:
•
Advocacy
•
Family Support Groups
•
First Connections
•
Information Resource Center
•
Patient Financial Aid
•
Teleconferences and Webcasts
•
Education Workshops
•
Educational Material
For more information, families can call 1-800-726-2873
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Lighthouse for Seniors
http://www.wvseniorservices.gov/HelpatHome/Lighthouse/tabid/74/Default.aspx
Lighthouse is designed to assist those seniors who have functional needs in their
homes, but whose income or assets disqualify them for Medicaid services. The
Lighthouse Program, available in each county, is funded entirely by state monies and
provides support in four areas: personal care, mobility, nutrition, and housekeeping. An
individual may receive up to sixty hours of service per month, based on a client
assessment and resources available. To participate in the program one must be at least
sixty years of age and meet the functional eligibility need. Lighthouse has a sliding scale
fee reimbursement in place.
For more information, families can access a brochure at
http://www.wvseniorservices.gov/Portals/0/pdf/Brochure-Lighthouse.pdf or call their
local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877)
987-3646
Long-Term Care Ombudsman Program
http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi
d/81/Default.aspx
The mission of the Long-Term Care Ombudsman Program is to enhance the quality of
life, improve the level of care, protect individual rights, and promote the dignity of each
senior citizen and/or person with a disability, of any age, housed in a long-term care
facility. Long-term care facilities include nursing homes, assisted living facilities, and
other types of care homes. Ombudsmen are not employed by the long-term care
facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior
Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program.
For more information, call 1-800-834-0598 to speak with an ombudsman or to request
services.
March of Dimes, WV Chapter
http://www.marchofdimes.com/westvirginia/9952.asp
This website includes information for the national March of Dimes, pregnancy and
newborn.
For more information, families can call 304-720-2229
Medicaid Aged and Disabled Waiver Program
http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7
7/Default.aspx
The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and
community services to individuals 18 years of age and older who are medically and
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financially eligible. Medical eligibility is based on a functional assessment by a medical
professional. Financial eligibility is determined at county Department of Health and
Human Resources offices; assets cannot exceed $2,000 and income can be no more
than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver
began new Managed Enrollment and Member Enrollment processes. Services provided
in the Aged and Disabled Waiver Program includes:
•
Case Management – development of a service and support plan by a case
management agency that reflects the wishes and preferences of the ADW member.
•
Consumer-Directed Case Management – an ADW member may choose to direct his
own case management
•
Homemaker – long-term direct care and support services (assistance with personal
hygiene, nutritional support, and environmental maintenance) that are necessary in
order to enable an individual to remain at home rather than enter a long-term care
facility.
•
Transportation – an ADW member may be transported by the homemaker in order to
gain access to services and activities in the community
•
RN Assessment and Review – a registered nurse will complete assessments of the
ADW member at regular intervals to ensure that the member’s plan of care is
meeting his/her needs
•
ADW members are paid a flexible monthly stipend to recruit, hire, and supervise
their own workers
For more information, contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood.
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088 or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595 or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
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Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne.
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372 or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372 or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur.
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341 or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341 or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341 or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming.
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372 or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
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Rainelle, WV 25962
Toll Free: 1-866-598-2372 or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medicaid Personal Care
http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a
spx The Medicaid Personal Care Program includes hands-on, in-home services
provided to those who are medically and financially eligible. A medical assessment is
completed by a physician, assets can be no greater than $2,000, and income can be no
greater than $674 per month. Services are provided by personal care agencies.
Services provided in Personal Care include assistance with:
•
Personal Hygiene
•
Dressing
•
Feeding
•
Nutrition
•
Environmental Support (Light Housekeeping)
•
Health-Related Tasks
For more information, call the call the Bureau of Senior Services’ Medicaid helpline at
866-767-1575 or contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood.
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088 or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
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9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595 or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne.
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372 or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372 or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur.
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341 or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341 or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341 or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
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Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming.
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372 or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372 or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Multiple Sclerosis Society, WV Chapter
www.nationalmssociety.org
The National MS Society is a collective of passionate individuals who want to do
something about MS now—to move together toward a world free of multiple sclerosis.
MS stops people from moving. We exist to make sure it doesn't. We help each person
address the challenges of living with MS through our 50-state network of chapters. The
Society helps people affected by MS by funding cutting-edge research, driving change
through advocacy, facilitating professional education, and providing programs and
services that help people with MS and their families move their lives forward.
For more information, families can call 1-800-344-4867 or 304-343-5153
Muscular Dystrophy Association of WV
http://www.volunteermatch.org/search/org47552.jsp
Since 1950, the Muscular Dystrophy Association has provided West Virginia with the
most comprehensive services program of any voluntary health agency in the country.
From its Charleston district office, MDA serves 42 counties. Adults and children affected
by neuromuscular diseases, and their families, benefit from an array of services,
research and other programs.
For more information, families can call 304-344-9807
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Narcotics Anonymous
www.na.org
Narcotics Anonymous is an international, community-based association of recovering
drug addicts with more than 43,900 weekly meetings in over 127 countries worldwide.
Membership is open to all drug addicts, regardless of the particular drug or combination
of drugs used. When adapting AA's First Step, the word "addiction" was substituted for
"alcohol," thus removing drug-specific language and reflecting the "disease concept" of
addiction. Narcotics Anonymous provides a recovery process and peer support network
that are linked together. One of the keys to NA's success is the therapeutic value of
addicts working with other addicts. Members share their successes and challenges in
overcoming active addiction and living drug-free, productive lives through the
application of principles contained within the Twelve Steps and Twelve Traditions of
NA. These principles are the core of the Narcotics Anonymous recovery program.
Narcotics Anonymous itself is a non-religious program of recovery; each member is
encouraged to cultivate an individual understanding-religious or not-of the spiritual
principles and apply these principles to everyday life. There is no social, religious,
economic, racial, ethnic, national, gender, or class-status membership restrictions.
There are no dues or fees for membership; most members regularly contribute in
meetings to help cover the expenses incurred for the rent of a facility space. Narcotics
Anonymous is not affiliated with other organizations, including other twelve step
programs, treatment centers, or correctional facilities. As an organization, NA does not
employ professional counselors or therapists, nor does it provide residential facilities or
clinics. Additionally, the fellowship does not provide vocational, legal, financial,
psychiatric, or medical services. NA has only one mission: to provide an environment in
which addicts can help one another stop using drugs and find a new way to live. In
Narcotics Anonymous, members are encouraged to comply with complete abstinence
from all drugs including alcohol. It has been the experience of NA members that
complete and continuous abstinence provides the best foundation for recovery and
personal growth. NA as a whole has no opinion on outside issues, including prescribed
medications. Use of psychiatric medication and other medically indicated drugs
prescribed by a physician and taken under medical supervision is not seen as
compromising a person's recovery in NA.
For more information, families can call 1-800-766-4442 or 304-344-4442
National Organization for Rare Disorders
http://www.rarediseases.org/
The National Organization for Rare Disorders (NORD), a 501(c)3 organization, is a
unique federation of voluntary health organizations dedicated to helping people with
rare "orphan" diseases and assisting the organizations that serve them. NORD is
committed to the identification, treatment, and cure of rare disorders through programs
of education, advocacy, research, and service. A rare or "orphan" disease affects fewer
than 200,000 people in the United States. There are more than 6,000 rare disorders
that, taken together, affect approximately 25 million Americans. For almost twenty
years, NORD has served as the primary non-governmental clearinghouse for
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information on rare disorders. NORD also provides referrals support groups and other
sources of assistance.
For more information, families can call 1-800-999-NORD
Shriners Hospital for Children
http://www.shrinershq.org/
Shriners Hospitals for Children is a one-of-a-kind international health care system
dedicated to improving the lives of children by providing specialty pediatric care,
innovative research and outstanding teaching programs. Children up to the age of 18
with orthopedic conditions, burns, spinal cord injuries and cleft lip and palate are eligible
for admission and receive all care in a family-centered environment at no financial
obligation to patients or families.
For more information or to make a referral, families can call 1-800-237-5055
WV Family Support Program
http://www.wvdhhr.org/bhhf/famsup1.asp
Families who have a child with developmental disability who is living at home are
eligible for the program. The Program provides help with planning for needs and finding
resources; help with identifying and applying for appropriate government and
community programs; funding for goods, services or home modifications that will help
families stay together; and networking and support services.
For more information, families can access a brochure here,
http://www.wvdhhr.org/bhhf/pdfs/family%20support%20brochure2.pdf
WV Children’s Health Insurance Program (WV CHIP)
http://www.wvchip.org/
WVCHIP was created to help working families who do not have health insurance for
their children. You want your kids to be healthy. One good way to keep them healthy is
making sure they get medical care. Children who get good medical care have a better
chance of being healthy and doing well in school.
Services covered by WVCHIP:
•
Doctor visits
•
Check-ups
•
Hospital visits
•
Immunizations (Shots)
•
Prescriptions
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•
Tests and X-rays
•
Dental care
•
Vision care (Not covered for Premium Plan)
•
Emergency care
•
Mental Health
•
Diabetic supplies
•
Urgent Care or After Hour Clinic Visits
•
Case Management for Special Needs
•
And more
Your children are eligible if they:
•
Live in West Virginia
•
Are 18 or younger
•
Don’t have health insurance now and haven’t had it in the past six months (for the
Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some
exceptions apply, click here for more information)
•
Are not eligible for the West Virginia State Employee Health Insurance – PEIA
•
Are not eligible for West Virginia Medicaid
•
Live in families meeting WVCHIP Income Guidelines
•
Are United States citizens or qualified aliens (Children who are not U.S. citizens
must provide verification of their alien status.)
Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates:
Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM
WV Primary Care Association
www.wvpca.org
Our members provide high-quality, affordable healthcare services to all West Virginians;
regardless of economic, social, or income statues. Let the West Virginia Primary Care
Association help find a community health center near you.
For more information, families can visit
http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive%
20Map or call 304-346-0032
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West Virginia Black Lung Clinics Program
http://www.wvochs.org/dpc/blacklung.aspx
The West Virginia Black Lung Clinics Program is the single point of contact for Black
Lung clinics. Using a Federal grant and State funds, this program provides for
services at each project site to help with interpreting guidelines, administration of funds,
and technical assistance in daily operations. In West Virginia, each project site is
housed in a primary care clinic. Providers render pulmonary testing and services
predominantly to coal miners suffering from black lung disease. However, care for
patients with all other respiratory diseases is also funded through this program. Each
site provides services that include screening, diagnosis, treatment, education,
rehabilitation, outreach and benefits counseling.
Clinics include:
Bluestone Health Association, Inc. (Serving Mercer County)
3997 Beckley Road
Princeton, WV 24740
304-431-5499
Prudish Medical Center (Serving Mercer County)
PO BOX 7636
Montcalm, WV 24737
304-589-3151
Community Health Foundation of Man, WV (Serving Logan, Mingo, Wyoming, and
Boone Counties)
600 East McDonald Avenue
Man, WV 25635
304-583-6541
Hygeia Facilities Foundation, Inc. (Serving Boone, Raleigh, and Wyoming
Counties)
P.O. Box 217
Whitesville, WV 25209
304-949-4542
Oceana Medical Center (Serving Boone, Raleigh, and Wyoming Counties)
400 Parkway, P.O. Box 400
Oceana, WV 24870
304-682-6246
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Wharton Medical Center (Serving Boone, Raleigh, and Wyoming Counties)
Rt. 85, P.O. Box 89
Wharton, WV 25208
304-247-6202
New River Breathing Center (Serving Fayette County)
P.O. Box 337
Scarbro, WV 25917
304-469-3261
Preston-Taylor Community Health Centers, Inc. North Central WVBLCP (Serving
Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor,
and Upshur Counties)
NCWVBLP
Newburg Clinic
P.O. Box 35
Newburg, WV 26410
304-892-2850
Preston- Taylor Community Health Centers, Inc. North Central WVBLCP (Serving
Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor,
and Upshur Counties)
Rowlesburg Clinic
P.O. Box 565
Rowlesburg, WV 26245
304-454-2421
Medical Center of Taylor County WVBLCP (Serving Randolph, Tucker, Harrison,
Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur
725 North Pike Street
Grafton, WV 26354
304-265-4909
Rainelle Medical Center, Inc. (Serving Greenbrier, Fayette, Nicholas, Summers,
and Webster Counties)
645 Kanawha Avenue
Rainelle, WV 25962-1013
304-438-6188
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Meadow Bridge Clinic (Serving Greenbrier, Fayette, Nicholas, Summers, and
Webster Counties)
Rt. 20, Box 120
Meadow Bridge, WV 25976
304-484-7755
Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo
Counties and parts of the state of WV)
Gary Health Center
P.O. Box 507
Gary, WV 24836
304-448-3794
Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo
Counties and parts of the state of WV)
Northfolk Health Center
P.O. Box 877
Northfolk, WV 24868
304-862-3522
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
401 10th Street, Suite 410
Huntington, WV 25701
304-525-3334
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
Harts Health Clinic
4 State Route 10
Harts, WV 25524
304-855-4595
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
Upper Kanawha Health Associates
P.O. Box F
Cedar Grove, WV 25039
304-595-1770
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
Stepptown Community Health Center
3 Adena Drive
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P.O. Box 716
Kermit, WV 25674
304-393-4090
Domestic Violence
Batterer Intervention Programs in WV
http://www.wvcadv.org/batterer_intervention.htm
Establishing batterer intervention prevention programs is an effort to provide
comprehensive programs addressing the impact of domestic violence on individuals and
in communities. Batterer's programs are one piece of a coordinated community
response involving law enforcement, prosecutors, courts, judges, communities of faith,
schools, victim services, health care professionals, correctional facilities, etc. The
primary purpose of programs for batterers is to maximize safety for victims of domestic
violence and to hold perpetrators accountable for their violence and abusive choices.
In West Virginia, programs for batterers are rooted in the theory that the cause of
domestic violence is one person's arbitrary belief in the right to exert power over another
person. This power is demonstrated through a pattern of coercive control used to
intimidate and manipulate the victim into responding according to the batterer's
immediate demands and desires. Perpetrators of domestic and family violence are
deliberate in choosing their victims and in selecting their tactical means of control.
Perpetrators learn to accept violence and abuse as a means of resolving inter-personal
conflict with few if any negative consequences. Only recently in West Virginia (1992)
was domestic violence identified as a crime that will no longer be tolerated or excused.
BIPPS are programs that accept perpetrators of domestic violence or family violence
into educational intervention groups. A perpetrator shall be admitted to a perpetrator
intervention program if ordered by a court or voluntarily enrolled in the program, and is
assessed by the program to be eligible for participation in the program.
Common Purpose of the Panhandle
732 W. King Street
Martinsburg, WV 25401
304-262-4424
Class sites: Berkeley Springs, Charles Town, Martinsburg
Fayette County Day Report Center
2037 Summerlee Road
Oak Hill, WV 25901
304-469-2004
Class site: Oak Hill
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Goodwill Industries of KYOWVA, Inc.
Family Services Division
P.O. Box 7365
Huntington, WV 25776
304-523-9454
Class site: Huntington
North Central Community Corrections
5 Randolph Avenue, Suite 2
Elkins, WV 26241
304-636-5273 or 304-637-0382
Class site: Elkins
Putnam Regional Day Report Center
3389 Winfield Road
Winfield, WV 25213
304-204-1406
Class sites: Winfield and Pt. Pleasant
Rape and Domestic Violence Information Center
P.O. Box 4228
Morgantown, WV 26505
304-292-5100
Class site: Morgantown
Southern Regional Day Report Centers
108 South Walker Street
Princeton, WV 24740
304-487-8485
Class sites: Princeton, Beckley & Greenbrier Co.
Tug Valley Recovery Shelter
P.O. Box 677
Williamson, WV 25661
304-235-6121
Class sites: Logan and Williamson
Wood County Day Report Center
201 Third Street
Parkersburg, WV 26101
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304-421-1926
Class site: Parkersburg
YWCA Violence Prevention Program
1100 Chapline Street
Wheeling, WV 26003
304-232-2748
Class sites: Wierton and Wheeling
YWCA Resolve Family Abuse Program
114 Quarrier Street
Charleston, WV 25301
304-340-3554
Class sites: Charleston & Madison
WV Dept of Military Affairs & Public Safety
Division of Corrections
Mt. Olive Correctional Complex
One Mountainside Way, Box 41
Mt. Olive, WV 25185
304-442-7213
Licensed for 10 adult male correctional centers
Domestic Violence Shelters
The following is a list of participating members with the West Virginia Coalition Against
Domestic Violence.
Family Crisis Intervention Center
Calhoun, Jackson, Pleasants, Ritchie, Roane, Tyler, Wirt, and Wood Counties
304-428-2333 or 800-794-2335
Tug Valley Recovery Shelter
Mingo and Logan Counties
304-235-6121 or 800-340-0639
YWCA Resolve Family Abuse Program
Boone, Clay, and Kanawha Counties
304-340-3550 office
304-340-3549 shelter
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Family Refuge Center
Greenbrier, Monroe, and Pocahontas Counties
304-645-6334
Branches, Inc.
Cabell, Lincoln, Mason, Putnam, and Wayne Counties
304-529-2382 or 888-538-9838
Family Crisis Center
Grant, Hampshire, Hardy, Mineral, and Pendleton Counties
304-788-6061 or 800-698-1240
304-788-6556 (TTY only)
Women's Aid in Crisis
Barbour, Braxton, Tucker, Randolph, Upshur, and Webster Counties
304-636-8433 or 1-800-339-1185 (voice/TTY)
Shenandoah Women's Center
Berkeley, Jefferson, and Morgan Counties
304-263-8522 (voice/TTY)
Women's Resource Center
Fayette, Nicholas, Raleigh, and Summers Counties
304-255-2559 (voice/TTY)
Rape and Domestic Violence Information Center
Monongalia, Preston, and Taylor Counties
304-292-5100
304-263-8522 (TTY only)
YWCA Family Violence Prevention Program
Ohio, Marshall, and Wetzel Counties
304-232-2748
1-800-698-1247 (voice/TTY)
HOPE, Inc
Doddridge, Gilmer, Harrison, Lewis, and Marion Counties
304-367-1100
304-367-1101 (TTY only)
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Stop Abusive Family Environments
McDowell, Mercer, and Wyoming Counties
304-436-8117 (voice/TTY)
The Lighthouse
Hancock and Brooke Counties
304-797-7233
304- 797-0002
National Domestic Violence/Abuse Hotline
This is a 24 hour a day, 7 days a week crisis hotline. Families can call 1-800-799-SAFE
or 1-800-787-3224 (TDD)
Rape and Domestic Violence Information Center
Families can call 304-292-5100 for more information.
WV Coalition against Domestic Violence
http://www.wvcadv.org/index.html
If you are in immediate danger we urge you to dial 911. If you need a referral to your
closest Domestic Violence Program, you can call the National Domestic Violence
Hotline at 1-800-799-SAFE twenty-four hours a day, 7 days a week. If you are currently
in an abusive relationship, be aware that your abuser can track where you've been on
the internet on a home computer.
If you need help from the statewide central service office of the West Virginia Coalition,
please contact us at 304-965-3552
Educational
Community Educational Outreach Service, Inc.
http://fh.ext.wvu.edu/program
The West Virginia Community Educational Outreach Service (CEOS) strengthens
individuals and families through continuing education, leadership development, and
community involvement. The program provides educational opportunities, resources,
and materials to assist in education and community networks in 51 of West Virginia’s 55
counties. In existence for more than 70 years, the organization has affiliation at the local
county level with community clubs, state affiliation through a state council, and national
affiliation with the National Volunteer Outreach Network, Inc. and with the international
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organization Associated Country Women of the World (ACWW) and Country Women’s
Council (CWC-USA).
Families can contact 304-293-2796 for more information.
Parent-Educator Resource Centers (PERC)
The Parent-Educator Resource Center (PERC) encourages and assists parents and
educators as they work together to improve communication between home and school.
Barbour County
Parent-Educator Resource Center
Rt. 2, Box 343
c/o Belington Middle School
Belington, WV 26250
(304)823-1245
Berkeley County
Parent-Educator Resource Center
515 W. Martin Street
Martinsburg, WV 25401
(304) 263-5717
Cabell County
Family Connection
1901 Hall Avenue
Huntington, WV 25701
(304) 528-5208
Calhoun County
Parent-Educator Resource Center
HC 89, Box 119
Mt. Zion, WV 26151-9734
(304) 354-9504
Doddridge County
Parent-Educator Resource Center
104 Sistersville Pike
West Union, WV 26456
(304)873-2778
Fayette County
Parent-Educator Resource Center
111 Fayette Avenue
Fayetteville, WV 25840
(304) 574-1176 ext.2183
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Hampshire County
Parent-Educator Resource Center
46 South High Street
Romney, WV 26757
(304) 822-3050
Harrison County
Parent-Educator Resource Center
Rt. 3 Box 43-B, Suite 205
Clarksburg, WV 26301
(304)326-7693
Jackson County
Parent-Educator Resource Center
P.O. Box 770
Ripley, WV 25271
(304) 273-3545
Jefferson County
Parent-Educator Resource Center
110 Mordington Avenue
Charles Town, WV 25414
(304) 725-6473
Kanawha County
Parent-Educator Resource Center
200 Elizabeth Street
Charleston, WV 25311
(304) 348-7715
Lincoln County
Parent-Educator Resource Center
10 Marland Avenue
Hamlin, WV 25523
(304) 824-3033 Ext. 238
Logan County
Parent-Educator Resource Center
P.O. Box 477
Logan, WV 25601
(304) 792-2086
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Marion County
Parent-Educator Resource Center
1993 Airport Road
Fairmont, WV 26554
Marshall County
Parent-Educator Resource Center
801 Seventh Street
Moundsville, WV 26041
(304) 843-4457
McDowell County
Parent-Educator Resource Center
McDowell County Career and
Technical Center
Box V
Welch, WV 24801
(304) 436-4831
Mineral County
Parent-Educator Resource Center
251 West Piedmont Street
Keyser, WV 26726
(304) 788-4216
Mingo County
Parent-Educator Resource Center
Route 2 Box 310
Williamson, WV 25661
(304) 235-3333 ext 214
Monongalia County
Parent-Educator Resource Center
200 West Park Avenue
Westover, WV 26501
(304) 291-9288
Ohio County
Parent-Educator Resource Center
Elm Grove Elementary School
RR2, Box 444
Wheeling, WV 26003
(304) 243-0363
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Pendleton County
Parent-Educator Resource Center
P.O. Box 888
Franklin, WV 26807
(304) 358-2013
Pleasants County
Parent-Educator Resource Center
P.O. Box 308
St. Marys, WV 26170
(304)684-7643
Preston County
Parent-Educator Resource Center
Preston High School
300 Preston Drive
Kingwood, WV 26537-1553
(304)329-0400
Putnam County
Parent-Educator Resource Center
Putnam Career & Technical Center
P.O. Box 640
Eleanor, WV 25070
(304) 586-3494, Ext 243
Raleigh County
Parent-Educator Resource Center
301 Park Avenue
Beckley, WV 25801
(304) 256-4667
Ritchie County
Parent-Educator Resource Center
Ritchie County Middle School
P.O. Box 249
Ellenboro, WV 26346
(304) 869-3512 ext. 250
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Roane County
Parent-Educator Resource Center
802 Madison Avenue
P.O. Box 609
Spencer, WV 25276
(304) 927-6441
Tucker County
Parent-Educator Resource Center
501 Chestnut Street
Parsons, WV 26287
(304)478-3827
Wayne County
Parent-Educator Resource Center
P.O. Box 70
212 North Court Street
Wayne, WV 25570
(304) 272-5116 ext. 330 or 387
Webster County
Parent-Educator Resource Center
315 South Main Street
Webster Springs, WV 26288
(304) 847-5638, Ext 120
Wetzel County
Parent-Educator Resource Center
Wetzel County Center for Children and Families
RR2 Box 107
New Martinsville, WV 26155-9422
(304)455-3014
WV Child Care Resource and Referral
http://www.wvdhhr.org/bcf/ece/earlycare/rr.asp
A resource & referral agency is a local nonprofit organization involved in supporting
child care services. In WV, at a minimum, the resource & referral agencies:
•
Manage the subsidy program
•
Link parents with child care options
•
Provide consumer information
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Children and Families Resource Guide
•
Offer technical assistance and training to providers
•
Inform parents of other resources in their community
Use this link to find a child care center in your area
http://www.wvdhhr.org/bcf/ece/cccenters/
Area I (Hancock, Brooke, Ohio, Marshall, Monongalia, Wetzel, Marion, and Tyler
Counties)
Catholic Community Services Child Care Resource Center
3622-B West Street
Weirton, WV 26062
304-748-2007
1236 N. St. Rt. 2
New Martinsville, WV 26155
304-455-0920
Professional Building, Suite 200
309 Cleveland Avenue
Fairmont, WV 26554
304-366-3615
1025 Main Street
Suite 510 Mull Center
Wheeling, WV 26003
304-232-1603 or 1-800-585-1603
965 Hartman Run Rd. Suite 1103
Morgantown, WV 26505
304-292-7357 or 1-888-272-7357
Area II (Pleasants, Wood, Ritchie, Doddridge, Harrison, Wirt, Calhoun, Gilmer)
Choices Child Care Resource and Referral
Rosemar Corner
4421 Emerson Avenue, Suite 102
Parkersburg, WV 26104
1-866-966-2668 or 304-485-2668
315 North Ohio Avenue
Clarksburg, WV 26301
1-866-622-6528 or 304-622-6528
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Area III (Jackson, Roane, Clay, and Kanawha)
Connect Child Care Resource and Referral
200 Upper Kanawha Valley Way
P.O. Box 369
Cabin Creek, WV 25035
1-888-595-8290 or 304-595-6401
Area IV (Mason, Putnam, Cabell, Lincoln, Wayne, Boone, Logan, Mingo)
Link Child Care Resource and Referral
611 7th Avenue, Suite 200
Huntington, WV 25701
1-800-894-9540 or 304-523-9540
201 Stratton St., Room 214, White & Brown Bldg
Logan, WV 25601
304-752-3932
Area V (Morgan, Berkeley, Jefferson, Mineral, Hampshire, Preston, Tucker, Grant,
Hardy, Taylor, Barbour, Lewis, Upshur, Randolph, and Pendleton)
Mountain Heart Child Care Services
93 South Grove Street, Suite 1
Petersburg, WV 26847
1-877-211-5437 or 304-257-9375 or 304-257-9376
4 Harman Center
Grafton, WV 26354
1-877-811-5437 or 304-265-0142
239 Court Avenue
P.O. Box 630
Weston, WV 26452
1-866-232-9227 or 304-269-6244
1200 Harrison Avenue, Suite 220
Elkins, WV 26241
1-877-862-3103 or 304-637-2840
295 Monroe Street, Suite 1
Martinsburg, WV 25401
304-262-1584 or 1-888-915-7653
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Area VI (Braxton, Webster, Pocahontas, Nicholas, Greenbrier, Fayette, Raleigh,
Summers, Monroe, Wyoming, Mercer, McDowell)
Mountain Heart Child Care Services
P.O. Box 1509
Ocean, WV 24870
1-800-834-7082 or 304-682-8271
195 Davis Street
P.O. Box 5650
Princeton, WV 24740
1-800-738-8531 or 304-425-3669
228 Ragland Rd
P.O. Box 966
Beckley, WV 25801
1-888-799-9217 or 304-253-7654
812 Northside Drive, Suite 7C
Summersville, WV 26651
1-866-872-9204 or 304-872-9200
P.O. Box 1610
Lewisburg, WV 24901
1-866-223-7127 or 304-647-3800
Early Head Start
http://www.wvheadstart.org/
Head Start is a national program started by the U.S. Government in 1965. Although
federally funded, Head Start programs in the state are locally operated. Funds are
awarded directly to local public and private non-profit agencies to operate Head Start
programs. West Virginia Head Start programs currently receive funding to enroll 7,439
children. Eligibility for Head Start is based on family income. At least 10% of the
enrollment is reserved for children who have special needs. Head Start focuses on all
aspects of a child’s development including, their emotional, educational, social, health,
nutritional, and physical needs. Head Start has expanded to include services for
pregnant women and children under the age of three. Currently West Virginia receives
funding to enroll 394 children in twelve counties. Services offered by Early Head Start
are provided in and out of the home to families with young children and expectant
families. They include parent education, nutrition services, case management, and the
development of support groups for parents. The goal of Early Head Start is to
encourage the development of infants and toddlers by assisting parents to recognize
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their value as the caregiver and teacher of their children while encouraging parents to
set their own personal goals. Head Start programs involve parents of enrolled children
in many of the program’s operations. Each Head Start program has a Policy Council,
made up of parents and community representatives, a decision making body of the
organization. Parents are encouraged to volunteer in the classroom and to attend
training offered to assist them in becoming qualified for a variety of employment
opportunities within their community. Head Start programs seek community partnership
agreements with local agencies, organizations, and individuals in supporting young
children and their families. In establishing a good working relationship within the
community, Head Start programs can increase the resources and expand the services
available to children and families.
For more information and to locate a head start program in their area, families can call
1-866-763-6481
WV Education Portal
http://www.wv.gov/education/students/Pages/default.aspx
Welcome to the West Virginia education portal. West Virginia is fortunate to have a
tremendous education system with a high standard of excellence. Please use the
information provided here to learn more about the wealth of educational opportunities in
our great state. For adult learners, links include:
•
Career Planning Resources
•
College Comparisons
•
Distance Learning Opportunities
•
Financial Aid Resources
•
Grant and Scholarship Resources
•
Overview of the GED Program
•
Technical Programs and Majors
•
Technical Schools
•
Training Opportunities
Families can access the website at
http://www.wv.gov/education/adultlearners/Pages/default.aspx
WV Safe Schools Helpline
http://wvde.state.wv.us/safeschools/
A 24-hour, toll-free number has been assigned for all of West Virginia – the same
number for ALL schools. It can be reached from in-state, and from outside the state.
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When you call this number, you will be talking to an actual person – not an operator.
You will be reminded by this operator not to give any information which identified you—
this keeps your identity confidential. You should report any information that could have
a negative impact on school staff or school property. Examples include violence,
weapons, threats, thefts or property damage, drug or alcohol abuse, and sexual
harassment.
Families can call 1-866-723-3982 to report safety concerns.
WV Works – TANF Temporary Assistance to Needy Families
http://www.wvdhhr.org/bcf/family_assistance/wvworks.asp
West Virginia's Temporary Assistance for Needy Families (TANF) Program is WV
WORKS. It is based on the goals of assisting economically dependent and at-risk
families to become self supporting, enhancing the well-being of children, and on
assisting families near the poverty level to remain self-sufficient. WV WORKS provides
monthly cash assistance to eligible families. Most people who receive a monthly WV
WORKS check also receive SNAP and Medicaid, but these are not guaranteed based
just on receipt of a check.
Eligibility: There are 2 steps to the eligibility process. Step 1 is a gross income test. The
family's gross income must be below an amount that varies by family size. If this income
test is passed, certain other deductions are applied to the income to determine the
amount of the benefit. These are: 40% of earned income; child care expenses; and a
portion of redirected child support. There is 1 incentive payment paid monthly based on
case circumstances, a child support incentive/pass-through payment when child support
is redirected to the Bureau for Child Support Enforcement. In addition to financial
eligibility, the client is required to perform 2 additional tasks before final eligibility is
determined. Orientation to WV WORKS may be done in a group or individually.
Applicants are required to attend orientation to learn about available activities and
services and for an explanation of the 60-month lifetime limit for receipt of benefits. In
addition, each adult or emancipated minor is required to negotiate a personal
responsibility contract. This contract is an agreement between the applicant and DHHR
which identifies goals, objectives and actions that must be taken in order to become
self-sufficient. The personal responsibility contract may be renegotiated at any time; it is
an ever-changing document. Within the first 45 days a home visit will be completed by
the WV WORKS Case Manager. Failure of the active recipient to adhere to the personal
responsibility contract, without good cause, results in application of a sanction to the
household. Sanctions are as follows:
•
1st sanction = 1/3 reduction in the total check amount for 3 months
•
2nd sanction = 2/3 reduction in the total check amount for 3 months
•
3rd and any subsequent sanction = case ineligibility for 3 months
Support service payments are available to active participants or those preparing to
participate in a work activity. These same payments are available to former recipients
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Children and Families Resource Guide
for 6 consecutive months after case closure as long as the family income does not
exceed 150% of the federal poverty level. This period of eligibility is available for a sixmonth period following case closure. There are lifetime limits on the amount of support
service payments, but payment may be issued based on need, for the following items:
clothing, tools, equipment, driver's license, chauffeur's license, commercial driver's
license, professional license, relocation expenses, transportation, vehicle repair, vehicle
insurance, DUI expenses, and other incidental expenses relating to participation in an
approved work activity. The following bonuses are paid based on case circumstances:
•
$500 one-time GED or High School Diploma Achievement Bonus is paid when the
GED exam is passed or obtains a High School diploma.
•
$500 one-time Self-Sufficiency Achievement Bonus is paid for retaining full-time paid
employment and maintaining WV residency during each of the six months following
WV WORKS closure.
•
$500 one-time Vocational Education and Employment Achievement Bonus is paid
when a vocational training graduate obtains employment within 90 days of
graduation.
More specific information about eligibility requirements is available from the local office
in the county in which you live. Information about acceptable work activities, special
programs and employer incentives is available below at this same site.
Educational programs available to participants:
Assessment Testing
Five Department of Education Assessment Specialists administer the Test of Adult
Basic Education (TABE), Work Keys, Emotional Health Inventory (EHI) and Learning
Needs Screening to WV WORKS Assistance Group (AG) adults statewide. These
assessment tests measure individuals’ grade levels in areas such as math, reading
comprehension, and vocabulary. Work Keys measures skills required for specific jobs.
Work Keys indicates if individuals meet the required skills for particular jobs, as well as
areas that individuals need to upgrade in order to meet minimum skill levels. The
Learning Needs Screening helps identify individuals who may have learning disabilities
and can lead to further diagnostic testing and referral to available services. The
Emotional Health Inventory (EHI) is administered and used as a screening device to
identify potential mental health and substance use issues. Individuals may be referred
to mental health professionals for further diagnosis. Participants in educational
activities must be making satisfactory progress as determined by the program in which
they are enrolled.
Educational activities include but are not limited to:
•
Vocational Training - Includes organized educational programs that are directly
related to the preparation of individuals for employment in current or emerging
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occupations requiring training other than an advanced degree. This activity is limited
to those programs that prepare participants for a specific trade, occupation, or
vocation. WV WORKS staff may write training contracts for individuals without
Division of Family Assistance approval for an amount up to $600.
•
College - The student must be enrolled full-time as defined by the institution or
course of study, regardless of the number of hours of actual participation. (Does not
include graduate school).
•
Job Skills Related to Employment - Education and training for job skills required by
an employer to provide an individual with the opportunity to obtain employment or to
advance or adapt to the changing demands of the workplace. Job skills training can
include customized training to meet the needs of a specific employer or general
training that prepares an individual for employment.
•
Education Related to Employment - Education related to a specific occupation, job,
or job offer. This activity includes training courses designed to provide the
knowledge and skills for specific occupations or work settings. This activity may also
include Adult Basic Education (ABE) to improve basic skills for those already
possessing a high school diploma or GED and English as a Second Language
(ESL). Literacy skills and tutoring also fall under this activity.
•
High School or GED Classes - Secondary School or a course of study leading to a
certificate of general equivalence.
Families can apply at the local DHHR office or can go thru the screening process at
www.wvinroads.org
Employment
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
WV Child Care Resource and Referral
http://www.wvdhhr.org/bcf/ece/earlycare/rr.asp
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Children and Families Resource Guide
Families can utilize the resources and referral agency to assist them in locating child
care so they can work and go to school.
A resource & referral agency is a local nonprofit organization involved in supporting
child care services. In WV, at a minimum, the resource & referral agencies:
•
Manage the subsidy program
•
Link parents with child care options
•
Provide consumer information
•
Offer technical assistance and training to providers
•
Inform parents of other resources in their community
Use this link to find a child care center in your area
http://www.wvdhhr.org/bcf/ece/cccenters/
Area I (Hancock, Brooke, Ohio, Marshall, Monongalia, Wetzel, Marion, and Tyler
Counties)
Catholic Community Services Child Care Resource Center
3622-B West Street
Weirton, WV 26062
304-748-2007
1236 N. St. Rt. 2
New Martinsville, WV 26155
304-455-0920
Professional Building, Suite 200
309 Cleveland Avenue
Fairmont, WV 26554
304-366-3615
1025 Main Street
Suite 510 Mull Center
Wheeling, WV 26003
304-232-1603 or 1-800-585-1603
965 Hartman Run Rd. Suite 1103
Morgantown, WV 26505
304-292-7357 or 1-888-272-7357
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Area II (Pleasants, Wood, Ritchie, Doddridge, Harrison, Wirt, Calhoun, Gilmer)
Choices Child Care Resource and Referral
Rosemar Corner
4421 Emerson Avenue, Suite 102
Parkersburg, WV 26104
1-866-966-2668 or 304-485-2668
315 North Ohio Avenue
Clarksburg, WV 26301
1-866-622-6528 or 304-622-6528
Area III (Jackson, Roane, Clay, and Kanawha)
Connect Child Care Resource and Referral
200 Upper Kanawha Valley Way
P.O. Box 369
Cabin Creek, WV 25035
1-888-595-8290 or 304-595-6401
Area IV (Mason, Putnam, Cabell, Lincoln, Wayne, Boone, Logan, Mingo)
Link Child Care Resource and Referral
611 7th Avenue, Suite 200
Huntington, WV 25701
1-800-894-9540 or 304-523-9540
201 Stratton St., Room 214, White & Brown Bldg
Logan, WV 25601
304-752-3932
Area V (Morgan, Berkeley, Jefferson, Mineral, Hampshire, Preston, Tucker, Grant,
Hardy, Taylor, Barbour, Lewis, Upshur, Randolph, and Pendleton)
Mountain Heart Child Care Services
93 South Grove Street, Suite 1
Petersburg, WV 26847
1-877-211-5437 or 304-257-9375 or 304-257-9376
4 Harman Center
Grafton, WV 26354
1-877-811-5437 or 304-265-0142
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239 Court Avenue
P.O. Box 630
Weston, WV 26452
1-866-232-9227 or 304-269-6244
1200 Harrison Avenue, Suite 220
Elkins, WV 26241
1-877-862-3103 or 304-637-2840
295 Monroe Street, Suite 1
Martinsburg, WV 25401
304-262-1584 or 1-888-915-7653
Area VI (Braxton, Webster, Pocahontas, Nicholas, Greenbrier, Fayette, Raleigh,
Summers, Monroe, Wyoming, Mercer, McDowell)
Mountain Heart Child Care Services
P.O. Box 1509
Ocean, WV 24870
1-800-834-7082 or 304-682-8271
195 Davis Street
P.O. Box 5650
Princeton, WV 24740
1-800-738-8531 or 304-425-3669
228 Ragland Rd
P.O. Box 966
Beckley, WV 25801
1-888-799-9217 or 304-253-7654
812 Northside Drive, Suite 7C
Summersville, WV 26651
1-866-872-9204 or 304-872-9200
P.O. Box 1610
Lewisburg, WV 24901
1-866-223-7127 or 304-647-3800
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WV Works – TANF Temporary Assistance to Needy Families
http://www.wvdhhr.org/bcf/family_assistance/wvworks.asp
West Virginia's Temporary Assistance for Needy Families (TANF) Program is WV
WORKS. It is based on the goals of assisting economically dependent and at-risk
families to become self supporting, enhancing the well-being of children, and on
assisting families near the poverty level to remain self-sufficient. WV WORKS provides
monthly cash assistance to eligible families. Most people who receive a monthly WV
WORKS check also receive SNAP and Medicaid, but these are not guaranteed based
just on receipt of a check.
Eligibility: There are 2 steps to the eligibility process. Step 1 is a gross income test.
The family's gross income must be below an amount that varies by family size. If this
income test is passed, certain other deductions are applied to the income to determine
the amount of the benefit. These are: 40% of earned income; child care expenses; and
a portion of redirected child support. There is 1 incentive payment paid monthly based
on case circumstances, a child support incentive/pass-through payment when child
support is redirected to the Bureau for Child Support Enforcement. In addition to
financial eligibility, the client is required to perform 2 additional tasks before final
eligibility is determined. Orientation to WV WORKS may be done in a group or
individually. Applicants are required to attend orientation to learn about available
activities and services and for an explanation of the 60-month lifetime limit for receipt of
benefits. In addition, each adult or emancipated minor is required to negotiate a
personal responsibility contract. This contract is an agreement between the applicant
and DHHR which identifies goals, objectives and actions that must be taken in order to
become self-sufficient. The personal responsibility contract may be renegotiated at any
time; it is an ever-changing document. Within the first 45 days a home visit will be
completed by the WV WORKS Case Manager. Failure of the active recipient to adhere
to the personal responsibility contract, without good cause, results in application of a
sanction to the household. Sanctions are as follows:
•
1st sanction = 1/3 reduction in the total check amount for 3 months
•
2nd sanction = 2/3 reduction in the total check amount for 3 months
•
3rd and any subsequent sanction = case ineligibility for 3 months
Support service payments are available to active participants or those preparing to
participate in a work activity. These same payments are available to former recipients
for 6 consecutive months after case closure as long as the family income does not
exceed 150% of the federal poverty level. This period of eligibility is available for a sixmonth period following case closure. There are lifetime limits on the amount of support
service payments, but payment may be issued based on need, for the following items:
clothing, tools, equipment, driver's license, chauffeur's license, commercial driver's
license, professional license, relocation expenses, transportation, vehicle repair, vehicle
insurance, DUI expenses, and other incidental expenses relating to participation in an
approved work activity. The following bonuses are paid based on case circumstances:
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Children and Families Resource Guide
•
$500 one-time GED or High School Diploma Achievement Bonus is paid when the
GED exam is passed or obtains a High School diploma.
•
$500 one-time Self-Sufficiency Achievement Bonus is paid for retaining full-time paid
employment and maintaining WV residency during each of the six months following
WV WORKS closure.
•
$500 one-time Vocational Education and Employment Achievement Bonus is paid
when a vocational training graduate obtains employment within 90 days of
graduation.
More specific information about eligibility requirements is available from the local office
in the county in which you live. Information about acceptable work activities, special
programs and employer incentives is available below at this same site.
Educational programs available to participants:
Assessment Testing
Five Department of Education Assessment Specialists administer the Test of Adult
Basic Education (TABE), Work Keys, Emotional Health Inventory (EHI) and Learning
Needs Screening to WV WORKS Assistance Group (AG) adults statewide. These
assessment tests measure individuals’ grade levels in areas such as math, reading
comprehension, and vocabulary. Work Keys measures skills required for specific jobs.
Work Keys indicates if individuals meet the required skills for particular jobs, as well as
areas that individuals need to upgrade in order to meet minimum skill levels. The
Learning Needs Screening helps identify individuals who may have learning disabilities
and can lead to further diagnostic testing and referral to available services. The
Emotional Health Inventory (EHI) is administered and used as a screening device to
identify potential mental health and substance use issues. Individuals may be referred
to mental health professionals for further diagnosis. Participants in educational
activities must be making satisfactory progress as determined by the program in which
they are enrolled.
Educational activities include but are not limited to:
•
Vocational Training - Includes organized educational programs that are directly
related to the preparation of individuals for employment in current or emerging
occupations requiring training other than an advanced degree. This activity is limited
to those programs that prepare participants for a specific trade, occupation, or
vocation. WV WORKS staff may write training contracts for individuals without
Division of Family Assistance approval for an amount up to $600.
•
College - The student must be enrolled full-time as defined by the institution or
course of study, regardless of the number of hours of actual participation. (Does not
include graduate school).
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•
Job Skills Related to Employment - Education and training for job skills required by
an employer to provide an individual with the opportunity to obtain employment or to
advance or adapt to the changing demands of the workplace. Job skills training can
include customized training to meet the needs of a specific employer or general
training that prepares an individual for employment.
•
Education Related to Employment - Education related to a specific occupation, job,
or job offer. This activity includes training courses designed to provide the
knowledge and skills for specific occupations or work settings. This activity may also
include Adult Basic Education (ABE) to improve basic skills for those already
possessing a high school diploma or GED and English as a Second Language
(ESL). Literacy skills and tutoring also fall under this activity.
•
High School or GED Classes - Secondary School or a course of study leading to a
certificate of general equivalence.
Families can apply at the local DHHR office or can go thru the screening process at
www.wvinroads.org
Workforce WV
https://www.workforcewv.org/
If you are interested in finding a better job or career, WORKFORCE West Virginia
allows you to search for current job openings in your community, create multiple
resumes to use to apply on-line for jobs, research careers that are expected to be in
high demand, file for Unemployment Compensation and find occupational training that
meets your needs.
Region 1 Workforce (Serving Fayette, Greenbrier, McDowell, Mercer, Monroe,
Nicholas, Pocahontas, Raleigh, Summers, Webster and Wyoming counties)
WorkForce West Virginia Career Center
200 Value City Center
Beckley, WV 25801
304-256-6792
Toll Free 866-253-1214
WorkForce West Virginia Career Center
195 Davis Street
Suite 102
Princeton, WV 24740
304-425-9362
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WorkForce West Virginia Career Center
110 Park Avenue
Suite 100
Welch, WV 24801
304-436-6464
WorkForce West Virginia Career Center
21 Red Oaks Shopping Center
Ronceverte, WV 24970
304-645-9099
WorkForce West Virginia Career Center
812 Northside Drive
Suite 7E
Summersville, WV 26651
304-872-0068
WorkForce West Virginia Career Center
139 Baker Street
Webster Springs, WV 26288
304-847-5812
WorkForce West Virginia Career Center
Snowshoe
Main Street
Marlinton, WV
304-799-2509
Region 2 Workforce (Serving Boone, Cabell, Lincoln, Logan, Mingo, Putnam, and
Wayne counties)
WorkForce West Virginia Career Center
2699 Park Avenue
Suite 240
Huntington, WV 25704
304-528-5525or
1-866-262-5348
WorkForce West Virginia Career Center
214 Dingess Street
Logan, WV 25601
304-792-7010
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WorkForce West Virginia Career Center
#19 Putnam Village Shopping Center
Teays, WV 25569
304-757-7270
WorkForce West Virginia Career Center
120 West First Avenue
Williamson, WV 25661
304-235-6012
Region 3 (Serving Kanawha County)
WorkForce West Virginia Career Center
1321 Plaza East
Charleston, WV 25325
304-558-0342
Region 4 (Serving Calhoun, Clay, Jackson, Mason, Pleasants, Ritchie, Roane, Wirt
and Wood counties)
WorkForce West Virginia Career Center
300 Lakeview Center
Parkersburg, WV 26102
304-420-4525
WorkForce West Virginia Career Center
206 Stone Drive
Ripley, WV 25271
304- 373-0313
WorkForce West Virginia Career Center
307 8th Street (Rear)
Pt. Pleasant, WV 25550
304-675-0857
Region 5 (Serving Brooke, Hancock, Marshall, Ohio, Tyler, and Wetzel counties)
WorkForce West Virginia Career Center
100 Municipal Plaza
Suite 300
Weirton, WV 26062
304-723-5337
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WorkForce West Virginia Career Center
Warwood Shopping Plaza
1275 Warwood Avenue
Wheeling, WV 26003
304-232-6280
WorkForce West Virginia Career Center
257 North State Route 2
New Martinsville, WV 26155
304-455-6184
Region 6 (Serving Barbour, Braxton, Doddridge, Gilmer, Harrison, Lewis, Marion,
Monongalia, Preston, Randolph, Taylor, Tucker, and Upshur counties)
WorkForce West Virginia Career Center
321 W. Main Street
4th Floor
Clarksburg, WV 26032
304-627-2125
WorkForce West Virginia Career Center
1 Pleasant Avenue
Suite 2
Elkins, WV 26241
304-637-0255
Veterans Square
320 Adams Street, Suite 107
Fairmont, WV 26654
304-363-0654
WorkForce West Virginia Career Center
304 Scott Avenue
Morgantown, WV 26508
304-285-3120
Region 7 (Serving Berkeley, Grant, Hampshire, Hardy, Jefferson, Mineral, Morgan
and Pendleton counties)
WorkForce West Virginia Career Center
891 Auto Parts Place
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Suite 1314
Martinsburg, WV 25403
304-267-0065
WorkForce West Virginia Career Center
1929 State Road 55
Moorefield, WV 26836
304-538-7741
WorkForce West Virginia Job Search Listings
http://www.wvbep.org/scripts/bep/jobs/worksrch/
This website includes links to:
•
CareerOneStop.org
•
Career Opportunities at the West Virginia High Technology Foundation
•
Defense Finance and Accounting Service (DFAS)
•
State Division of Personnel
•
Federal Bureau of Prisons
•
FedWorld Federal Jobs
•
West Virginia Newspaper Classified Ads from around the state
•
Bridge Path Employment Services
•
EmplymentGuide.com
•
CareersInGear.com
•
HealthCareerWeb.com
•
E-Span
•
Law and Policies Institutions Legal Career Center
•
Monster.com
•
West Virginia Jobs
•
CareerBuilder.com
•
Career Magazine Database
•
JobALot.com
•
and many more other online resources.
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Family Planning
Teen Pregnancy Prevention Information
http://www.wvdhhr.org/appi/
Start early and start often talking to your teens about sex. The following resources will
help parents know what to say and when to start. These are online resources.
Adolescent Directory Online
http://education.indiana.edu/cas/adol/adol.htm
Provides parents with information on adolescent issues
Families are Talking
http://www.familiesaretalking.org
The Family Project, which includes the Families Are Talking Website and newsletter, is
a project of the Sexuality Information and Education Council of the United States
(SIECUS). This project is designed to empower parents and caregivers to
communicate with their children about sexuality-related issues, to provide tools to help
families communicate about these issues, and to encourage parents, caregivers, and
young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools.
4Parents.gov
http://www.4parents.gov
4Parents.gov is part of a new national public education campaign designed to provide
parents with the information, tools, and skills they need to help their teens make the
healthiest choices.
Talking with Kids about Tough Issues
http://www.talkingwithkids.org
Provides information to encourage parents and caregivers to talk with their children
earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and
drug abuse. The site was developed and is maintained by Children Now and The Henry
J. Kaiser Family Foundation.
WV Family Planning Program
http://www.wvdhhr.org/mcfh/wvfp/index.asp
The WV Family Planning Program contracts with approximately 148 local health
departments, primary care and rural health centers, college and university student
health clinics, hospitals, and private medical practices to deliver clinical family planning
services to eligible individuals.
Services include:
•
Comprehensive medical examinations
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•
Free contraceptive methods
•
Health Education and Counseling
•
Pregnancy tests
•
Basic fertility information
•
Follow-up and referral for identified medical needs
Families may be eligible for family planning services if they:
•
work at an entry-level, temporary, minimum-wage or other low-paying job
•
don’t have a job
•
are a student
•
can’t afford monthly birth control after paying for basic needs
•
have health insurance that doesn’t cover birth control and your income qualifies
•
have Medicaid but not HMO coverage
•
lost your WV WORKS (TANF) or other benefits
For more information, families can access the clinic locator at
http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free
1-800-642-8522
Financial
20% Discount Program
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
The Special Reduced Residential Service Rate Program (20% Utility Discount Program)
was established by statute to assist certain eligible participants in receiving a 20%
discount from their electric and/or gas company. In order to be eligible for this rate
reduction, one must be a recipient of either SSI, WV WORKS, or SNAP (former Food
Stamp Program) AND be 60 years of age or older. One must be a recipient of one of
these programs during November, December, January, February, and March to get the
discount for that month. The electric and/or gas company will be responsible for
determining your eligibility for the Special Reduced Residential Service Rate.
America Saves – WV Saves
http://www.americasaves.org/
America Saves is a nationwide campaign in which a broad coalition of nonprofit,
corporate, and government group’s helps individuals and families save and build wealth.
Through information, advice, and encouragement, we assist those who wish to pay
down debt, build an emergency fund, save for a home, save for an education, or save
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for retirement. Many believe that low- and moderate-income families cannot afford to
save and build wealth. Yet research shows that there are "savers" and "spenders" in all
income classes. While those with modest incomes cannot save as much as the affluent,
almost all have the ability to build wealth over time. Through contributions to a
workplace retirement program, home purchase, and other savings during their working
years most can accumulate six-figure assets. The goal of the campaign is to convince
all Americans that they can build wealth and to assist them to do just that.
For more information on WV Saves, contact Lisa Werner at 304-234-9221
American Red Cross
Today, in addition to domestic disaster relief, the American Red Cross offers
compassionate services in five other areas: community services that help the needy;
support and comfort for military members and their families; the collection, processing
and distribution of lifesaving blood and blood products; educational programs that
promote health and safety; and international relief and development programs.
Disaster Assistance is available 24 hours a day, 365 days a year. If you need disaster
related assistance, please call toll free 1-888-574-2459
Consumer Credit Counseling Service
http://www.cccswv.com/
Consumer Credit Counseling Service (CCCS) helps people solve financial problems by
providing confidential counseling and education services. Since 1964, CCCS
counselors have helped thousands of people solve debt problems and gain financial
control. CCCS is not a government agency. It is a non-profit organization whose staff
members have the training and experience to help you help yourself. In many cases,
CCCS assists consumers by contacting their creditors and arranging lower monthly
payments through a debt management plan. All contact is kept strictly confidential.
Before making a decision on how to handle a financial problem, give CCCS an
opportunity to help.
For more information, families can contact:
1219 Ohio Avenue
Dunbar, WV 25064
(304) 720-3640
111 Lebanon Lane
Beckley, WV 25802
(304) 255-2499
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Green Valley Business Center
PO Box 6282
Bluefield, WV 24701
(304) 325-5143
Mt. Vernon Plaza
3985 Teays Valley Rd
Hurricane, WV 25526
(304) 201-5017
229 Stratton Street, Suite 314
Logan, WV 25601
(304) 752-4520
1025 Main Street, Suite 310
Wheeling, WV 26003
(304) 230-1162
142 North Queen Street, Suite 106
Martinsburg, WV 25401
(304) 596-2434
Crime Victim Compensation Fund
http://www.vwapwv.com/crimecomp.html
The Crime Victims Compensation Act establishes a fund, which pays certain
compensation and medical benefits to innocent victims of crime. The program is
administered by the West Virginia Court of Claims.
WHO CAN FlLE A CLAIM?
•
Any victim who suffers personal injury as the result of a crime.
•
Any individual who is the dependent of a deceased victim of crime.
•
Any West Virginia resident who is victimized by terrorism overseas, either the
claimant or the Claim Investigator disagrees with the decision rendered.
WHAT IS REQUIRED?
•
The crime must be reported to law enforcement officials within 72 hours,
•
The claimant must fully cooperate with law enforcement officials.
•
The claim for compensation must be filed within 2 years of the date of the crime
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IS THERE A LIMIT TO THE AMOUNT RECOVERABLE?
Compensation payable to a victim and to all other claimants sustaining economic loss
because of injury to that victim shall not exceed $25,000. Compensation for the death of
a victim shall not exceed $35,000, which includes up to $4,000 for funeral and burial
expenses.
HOW IS A CLAIM PROCESSED?
•
The Claim Investigator reviews the claim and files a finding of fact and
recommendation.
•
A Judge of the Court of Claims evaluates the claim without a hearing and renders a
decision,
•
A hearing on the matter will be held if either the claimant or the Claim Investigator
disagrees with the decision rendered.
•
Any West Virginia resident who is victimized by terrorism overseas
Families can download an application at http://www.vwapwv.com/crimecomp.html or
visit http://www.legis.state.wv.us/Joint/Victims/main.cfm for more information.
Financial Fortress
http://fh.ext.wvu.edu/programs
This topic includes financial literacy programming designed to emphasize behavioral
change, such as developing a financial plan, managing risks of loss, reducing
household debt, and saving and investing to meet life goals. Financial literacy lessons
are easily integrated into other programming. Programs available also include Marriage
Cent$, Cash Control, and Mental Wealth.
For more information, families can call 293-2796 ext. 3448.
Healthy Families/Healthy Children
http://hfhc.ext.wvu.edu/
In 14 counties, Extension faculty and key partners assist local communities in building
relationship enhancement, financial literacy, and parenting skill sets to strengthen
individuals’ skills and knowledge in making important relationship choices and positive
methods of family interactions.
Families can call 304-239-2796 ext 3439 for further information.
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IRS Taxpayer Assistance Centers
http://www.irs.gov/localcontacts/article/0,,id=98346,00.html
IRS Taxpayer Assistance Centers are your source for personal tax help when you
believe your tax issue cannot be handled online or by phone, and you want face-to-face
assistance. If you need to resolve a tax problem, have questions about how the tax law
applies to your individual tax return, or you're more comfortable talking with someone
face-to-face, visit your local Taxpayer Assistance Center where you can spread out your
records and talk with an IRS representative across the counter. No appointment is
necessary - just walk in. If you prefer, you may call a local number (see chart, below) to
learn about available and alternate services, and to reschedule appointments with IRS
personnel. If you have an ongoing, complex tax account problem or a special need,
such as a disability, an appointment may be requested. All other issues will be handled
without an appointment.
Families can use the toll free lines 1-800-829-1040 (individuals) or 1-800-829-4933
(businesses) or visit one of the walk-in centers.
Bridgeport
11 Chenoweth Drive
Bridgeport, WV 26330
304-842-5871
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m.- 2:00 p.m.)
Charleston
1206 Quarrier Street
Charleston, WV 25301
304-347-5608
Monday-Friday - 8:30 a.m.-4:30 p.m
Huntington
845 Fifth Avenue
Huntington, WV 25701
304-529-5184
Monday-Friday - 8:30 a.m.-4:30 p.m
(Closed for lunch 12:00 noon – 1:00 p.m.)
Martinsburg
55 Meridan Parkway
Suite 107
Martinsburg, WV 25404
304-263-4901
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Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 12:45 p.m.)
Parkersburg
425 Juliana Street
Parkersburg, WV 26101
304-420-8680
Monday-Friday - 8:30 a.m.-4:30 p.m
Sophia
420 Riffle Street
Sophia, WV 25921
304-683-2841
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon -1:00 p.m.)
Wheeling
1021 National Road
Wheeling, WV 26003
304-232-8931
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)
Lifeline
http://www.lifeline.gov/lifeline_Consumers.html
Lifeline provides qualified consumers with a discount on monthly charges for their
primary home phone line, even if it’s a cell phone. If you qualify for this program,
Lifeline can save you at least $10 a month on your phone bills, depending on what state
you live in and which phone company in your area provides this program. Some states
provide more discounts to make local telephone service even more affordable.
Examples of providers in WV include:
•
Alltell Wireless
•
Armstrong Telephone Company
•
Cellular One – Dobson
•
Cellular One – Easterbrooke
•
Citizens Telecommunications Company
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•
NTELOS
•
Sprint Nextel
•
Spruce Knob Senecca Rocks Telephone, Inc.
•
Verizon
•
War Telecommunications
•
West Side Telecommunications
Families can contact their local telephone company to make sure they qualify and to
request an application form.
Link-Up
http://www.lifeline.gov/lifeline_Consumers.html
Link-Up lowers the cost eligible consumers pay for setting up new phone service at their
home, including cell phone service. Link-Up pays up to $30.00 of a qualified
consumer’s home phone startup fees (even if it’s a cell phone), not including the cost of
the phone. Link-Up also lets consumers borrow up to $200 of set-up fees, interest-free,
for up to one year. Examples of providers in WV include:
•
Alltell Wireless
•
Armstrong Telephone Company
•
Cellular One – Dobson
•
Cellular One – Easterbrooke
•
Citizens Telecommunications Company
•
NTELOS
•
Sprint Nextel
•
Spruce Knob Senecca Rocks Telephone, Inc.
•
Verizon
•
War Telecommunications
•
West Side Telecommunications
Families can contact their local telephone company to make sure they qualify and to
request an application form.
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Low Income Energy Assistance Program (LIEAP)
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
The Low Income Energy Assistance Program (LIEAP) assists eligible households with
the cost of home heating through direct cash payments or payments to utility companies
on their behalf. A crisis component is available for households without resources facing
the loss of a heating source. Eligibility for both program components is based on a
combination of factors, including income, type of heating payment, and total heating
costs. The Division of Family Assistance (DFA) operates LIEAP in each of the DHHR
field offices for a short time each winter, usually beginning with a mail-out to targeted
households. In addition, DFA contracts with the Community Action network and with
regional Agency on Aging offices to perform outreach and accept LIEAP applications at
their local sites. LIEAP will officially open for general intake on Monday, December 1st,
and close at the end of the day on Friday, December 12th. Applications may be
obtained at local DHHR offices, Community Action agencies, or senior centers operated
by an Area Agency on Aging. The online application will also be available on the DHHR
website at www.wvinroads.org. In situations where a heating emergency exists,
applicants must be seen by a DHHR Worker.
Social Security Benefits
http://www.ssa.gov
The Social Security Office offers many services to families. Services include:
•
Requesting a Social Security Card
•
Retirement benefits applications
•
Disability benefits applications
•
Supplemental Security Income applications
•
Medicare Information
Families can visit the website http://www.ssa.gov or call 1-800-772-1213
Supplemental Nutrition Assistance Program (SNAP)
http://www.wvdhhr.org/bcf/family_assistance/fs.asp
SNAP provides monthly benefits to help eligible households buy food. Eligibility to
receive benefits is based on household size, income, assets and some household
expenses. The income and asset limits are determined by the federal government. The
asset limit is $2,000 for most households, but if at least one person is at least age 60 or
disabled, the asset limit is $3,000. Most people must pass a gross income test and then
a net income test. Before total income is compared to the federal net income limits,
certain deductions are applied to the income, such as: 20% earned income disregard,
child care costs, excess shelter/utility costs, court-ordered child support paid out,
medical expenses over $35/mo., etc. The amount of SNAP benefits issued to eligible
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persons is based on household size and countable income, after all deductions are
applied. Households with an elderly or disabled person are given special consideration.
In addition to the higher asset limit, there is no gross income test and more excess
shelter/utility costs can be deducted. Most adults must meet a work requirement to
remain eligible to receive benefits, although there are some exceptions. However, all
able-bodied adults who do not live with dependent children may only receive SNAP
benefits for 3 months out of every 36 months unless they work or participate in a work
activity. SNAP benefits may only be used to purchase food for human consumption and
seeds/plants to grow food at home. Food Stamp benefits cannot be used for: household
items, grooming products, tobacco, alcohol products, pet food, etc. SNAP benefits are
accessed using an EBT card.
Learn more by calling the Client Services Hotline at 1-800-642-8589, visiting your local
DHHR office.
Tel-Assistance/Lifeline and Link-Up
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
Through Tel-Assistance/Lifeline, telephone companies offer reduced basic service to
eligible low-income elderly and disabled customers. The Division of Family Assistance
issues applications to eligible recipients and provides ongoing eligibility information to
the telephone companies and informs them when customers are no longer eligible for
Tel-Assistance. This is handled centrally by the Division of Family Assistance. Through
Link Up, telephone companies offer a discount on telephone installation to low-income
households. Applications and certification of eligibility are handled centrally by
the Division of Family Assistance.
Volunteer Income Tax Assistance (VITA)
http://www.wveitc.com/
Families who meet income guidelines can get assistance each year in preparing and
filing their taxes.
Families can find a local VITA site by calling 211
WV Bureau for Child Support Enforcement (BCSE)
http://www.wvdhhr.org/bcse/index.cfm
When the relationship between a child's parents ends, it does not mean that either
parent's responsibility for that child ends. Both parents remain financially, legally, and
emotionally obligated to a child. The Bureau for Child Support Enforcement (BCSE) is
the State agency that helps the person caring for child to collect child support from the
child's other parent(s). The BCSE also helps divorced individuals to collect spousal
support (also called alimony). The BCSE services are available to everyone in West
Virginia who receives support for a child or who pays support for a child. At this time,
there is no charge for BCSE services. However, this may change in the near future.
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Contact your local county BCSE staff to learn if there are any fees for the BCSE
services.
The BCSE offers many different services:
•
Establishing Paternity
•
Establishing Support
•
Locating Parents
•
Securing Support from Parents who live in another State
•
Enforcing the Payment of Support (collection methods)
o Income Withholding
o Income Tax Refund Intercepts
o Civil and Criminal Contempt of Court
o Other Enforcement Measures
•
Reviewing and Modifying Support Orders
To learn more, call or visit your local BCSE office.
WV Individual Development Accounts
www.kisra.org
The Kanawha Institute for Social Research & Action, Inc (KISRA), WV Coalition Against
Domestic Violence, YWCA Resolve Family Abuse Program, SAFE, Family Refuge
Center and BB&T Bank are joining forces for the WV Individual Development Account
(WVIDA) Initiative. IDAs, or Individual Development Accounts, are special matched
savings accounts designed to help families and individuals of modest means establish a
pattern of regular saving and, ultimately, purchase a "productive asset." WVIDA
participants, who will be victims of domestic violence and low income citizens, will use
their savings and match money toward any of three productive assets: a home, a small
business or a post-secondary education. Participants will receive $3 in match money for
every $1 saved. Funding for this initiative has been secured from the Office of
Community Services/Assets for Independence, Charleston Urban Renewal Authority,
Greater Kanawha Valley Foundation, Mary Reynolds Babcock Foundation and WV
Alliance for Sustainable Families.
Families can contact Michelle Foster at 304.768.8924 x204 for more information about
this initiative.
WV inRoads
https://www.wvinroads.org/inroads/PGM/ASP/SC001.asp
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This is an online portal that evaluates families for possible eligibility and allows them to
apply / review for benefits offered by the state of West Virginia and lets them check on
their benefits information online.
WV Works – TANF Temporary Assistance to Needy Families
http://www.wvdhhr.org/bcf/family_assistance/wvworks.asp
West Virginia's Temporary Assistance for Needy Families (TANF) Program is WV
WORKS. It is based on the goals of assisting economically dependent and at-risk
families to become self supporting, enhancing the well-being of children, and on
assisting families near the poverty level to remain self-sufficient. WV WORKS provides
monthly cash assistance to eligible families. Most people who receive a monthly WV
WORKS check also receive SNAP and Medicaid, but these are not guaranteed based
just on receipt of a check.
Eligibility: There are 2 steps to the eligibility process. Step 1 is a gross income test.
The family's gross income must be below an amount that varies by family size. If this
income test is passed, certain other deductions are applied to the income to determine
the amount of the benefit. These are: 40% of earned income; child care expenses; and
a portion of redirected child support. There is 1 incentive payment paid monthly based
on case circumstances, a child support incentive/pass-through payment when child
support is redirected to the Bureau for Child Support Enforcement. In addition to
financial eligibility, the client is required to perform 2 additional tasks before final
eligibility is determined. Orientation to WV WORKS may be done in a group or
individually. Applicants are required to attend orientation to learn about available
activities and services and for an explanation of the 60-month lifetime limit for receipt of
benefits. In addition, each adult or emancipated minor is required to negotiate a
personal responsibility contract. This contract is an agreement between the applicant
and DHHR which identifies goals, objectives and actions that must be taken in order to
become self-sufficient. The personal responsibility contract may be renegotiated at any
time; it is an ever-changing document. Within the first 45 days a home visit will be
completed by the WV WORKS Case Manager. Failure of the active recipient to adhere
to the personal responsibility contract, without good cause, results in application of a
sanction to the household. Sanctions are as follows:
•
1st sanction = 1/3 reduction in the total check amount for 3 months
•
2nd sanction = 2/3 reduction in the total check amount for 3 months
•
3rd and any subsequent sanction = case ineligibility for 3 months
Support service payments are available to active participants or those preparing to
participate in a work activity. These same payments are available to former recipients
for 6 consecutive months after case closure as long as the family income does not
exceed 150% of the federal poverty level. This period of eligibility is available for a sixmonth period following case closure. There are lifetime limits on the amount of support
service payments, but payment may be issued based on need, for the following items:
clothing, tools, equipment, driver's license, chauffeur's license, commercial driver's
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license, professional license, relocation expenses, transportation, vehicle repair, vehicle
insurance, DUI expenses, and other incidental expenses relating to participation in an
approved work activity. The following bonuses are paid based on case circumstances:
•
$500 one-time GED or High School Diploma Achievement Bonus is paid when the
GED exam is passed or obtains a High School diploma.
•
$500 one-time Self-Sufficiency Achievement Bonus is paid for retaining full-time paid
employment and maintaining WV residency during each of the six months following
WV WORKS closure.
•
$500 one-time Vocational Education and Employment Achievement Bonus is paid
when a vocational training graduate obtains employment within 90 days of
graduation.
More specific information about eligibility requirements is available from the local office
in the county in which you live. Information about acceptable work activities, special
programs and employer incentives is available below at this same site.
Educational programs available to participants:
Assessment Testing
Five Department of Education Assessment Specialists administer the Test of Adult
Basic Education (TABE), Work Keys, Emotional Health Inventory (EHI) and Learning
Needs Screening to WV WORKS Assistance Group (AG) adults statewide. These
assessment tests measure individuals’ grade levels in areas such as math, reading
comprehension, and vocabulary. Work Keys measures skills required for specific jobs.
Work Keys indicates if individuals meet the required skills for particular jobs, as well as
areas that individuals need to upgrade in order to meet minimum skill levels. The
Learning Needs Screening helps identify individuals who may have learning disabilities
and can lead to further diagnostic testing and referral to available services. The
Emotional Health Inventory (EHI) is administered and used as a screening device to
identify potential mental health and substance use issues. Individuals may be referred
to mental health professionals for further diagnosis. Participants in educational
activities must be making satisfactory progress as determined by the program in which
they are enrolled.
Educational activities include but are not limited to:
•
Vocational Training - Includes organized educational programs that are directly
related to the preparation of individuals for employment in current or emerging
occupations requiring training other than an advanced degree. This activity is limited
to those programs that prepare participants for a specific trade, occupation, or
vocation. WV WORKS staff may write training contracts for individuals without
Division of Family Assistance approval for an amount up to $600.
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•
College - The student must be enrolled full-time as defined by the institution or
course of study, regardless of the number of hours of actual participation. (Does not
include graduate school).
•
Job Skills Related to Employment - Education and training for job skills required by
an employer to provide an individual with the opportunity to obtain employment or to
advance or adapt to the changing demands of the workplace. Job skills training can
include customized training to meet the needs of a specific employer or general
training that prepares an individual for employment.
•
Education Related to Employment - Education related to a specific occupation, job,
or job offer. This activity includes training courses designed to provide the
knowledge and skills for specific occupations or work settings. This activity may also
include Adult Basic Education (ABE) to improve basic skills for those already
possessing a high school diploma or GED and English as a Second Language
(ESL). Literacy skills and tutoring also fall under this activity.
•
High School or GED Classes - Secondary School or a course of study leading to a
certificate of general equivalence.
Families can apply at the local DHHR office or can go thru the screening process at
www.wvinroads.org
Food/Nutrition
Angel Food Ministries
http://www.angelfoodministries.com/
Angel Food Ministries is a non-profit, non-denominational organization dedicated to
providing food relief and financial support to communities throughout the United States.
The program began in 1994 with 34 families in Monroe, Georgia (between Atlanta and
Athens), and has grown to serve hundreds of thousands of families every month across
35 states. Angel Food is available in a quantity that can fit into a medium-sized box at
$30 per unit. Each month's menu is different than the previous month and consists of
both fresh and frozen items with an average retail value of approximately $60.
Comparison shopping has been done across the country in various communities using
a wide range of retail grocery stores and has resulted in the same food items costing
from between $42 and $78. Generally, one unit of food assists in feeding a family of
four for about one week or a single senior citizen for almost a month. The food is all the
same high quality one could purchase at a grocery store. There are no second-hand
items, no damaged or out-dated goods, no dented cans without labels, no day-old
breads and no produce that is almost too ripe. Also offered are specialty boxes such as
steaks, chicken and pork. Many participants in this bonus program appreciate the
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expanded choices. Additionally, there is no limit to the number of units or bonus foods
an individual can receive, and there are no applications to complete or qualifications to
which participants must adhere. Angel Food Ministries also participates in the U.S. Food
Stamp program, using the Off-Line Food Stamp Voucher system. There are no
qualifications, minimums, income restrictions, or applications. Everyone is encouraged
to participate. Orders and distribution are handled by church host sites. Orders are
collected by the host sites during the first part of each month. These orders are then
turned in to the Angel Food main office in Monroe, Georgia, on a predetermined date.
Several days later, in the same month, the host site either picks up the food from Angel
Food's 160,000 square feet warehouse to fill the orders on Distribution Day or, because
this ministry is growing nationwide, food is delivered to the host site by a pre-arranged
delivery mode.
For more information, families can call 1-877-FOOD-MINISTRY to find a local WV site
participating in the program.
Child and Adult Care Food Program
http://www.fns.usda.gov/cnd/care/CACFP/aboutcacfp.htm
USDA’s Child and Adult Care Food Program play a vital role in improving the quality of
day care and making it more affordable for many low-income families. Each day, 2.9
million children receive nutritious meals and snacks through CACFP. The program also
provides meals and snacks to 86,000 adults who receive care in nonresidential adult
day care centers. CACFP reaches even further to provide meals to children residing in
emergency shelters, and snacks and suppers to youths participating in eligible
afterschool care programs. USDA’s Food and Nutrition Service (FNS) administers
CACFP through grants to States. The program is administered within most States by
the State educational agency. In a few States it is administered by an alternate agency,
such as the State health or social services department; and in Virginia, it is directly
administered by the FNS Mid-Atlantic Regional Office. The child care component and
the adult day care component of CACFP may be administered by different agencies
within a State, at the discretion of the Governor. Independent centers and sponsoring
organizations enter into agreements with their administering State agencies to assume
administrative and financial responsibility for CACFP operations. CACFP serves
nutritious meals and snacks to eligible children and adults who are enrolled for care at
participating child care centers, day care homes, and adult day care centers. CACFP
also provides meals to children residing in emergency shelters, and snacks to youths
participating in afterschool care programs.
Family Nutrition Program
http://fh.ext.wvu.edu/programs
The Family Nutrition Programs (FNP) focus on improving the food, nutrition, and
physical activity behaviors of limited-resource families, youth, and adults. Trained
nutrition outreach instructors in 43 West Virginia counties conduct interactive lessons to
improve healthy eating behaviors, expand food safety practices, effectively manage
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food dollars, and increase physical activity. (Studies on similar programs report that
every $1 spent on nutrition and health education saves long-term health care costs
between $3.63 and $10.64.) FNP is funded by the U.S. Department of Agriculture.
Families can call 304-293-2796 for more information.
Feeding America Foodbanks
http://feedingamerica.org/
This organization has 2 listings for food banks in WV.
Huntington Area Food Bank (serving 12 counties)
www.hafb.org
The Huntington Area Food Bank's member agencies include food pantries, soup
kitchens, emergency shelters, senior centers, youth programs, and many other
charitable organizations. Member agencies must be private, nonprofit, and have an IRS
501 (c) (3) tax exemption status. The agencies may not affiliate with other food banks to
create a duplication of service. Agencies must be willing to cooperate with other service
providers in their respective areas and may not discriminate among clients on any basis
other than financial need. All agency guidelines are listed in Agency Handbook. The
agencies are run by churches, social service groups, and other non-profit centers. The
days and hours of operation are solely decided by that agency.
1327 Seventh Avenue
Huntington, WV 25701
Families can contact 304-523-6029 or 1-866-438-4232 to locate a foodbank near them.
Mountaineer Food Bank (serving 48 counties)
www.mountaineerfoodbank.com
Mountaineer Food Bank, a private, non-profit organization, was founded in 1981 as the
result of the efforts of an anti-hunger coalition. These caring people were operating
feeding programs in West Virginia, and they were looking for ways to feed more people
with their funds. Typical member agencies are emergency food pantries, soup kitchens,
low income day care centers, emergency shelters, domestic shelters, homeless shelters
and senior centers. These member agencies are the Mountaineer Food Bank's primary
link to the needy people of West Virginia. Because of the network of member agencies
in the local communities the donated products are put to good use. Mountaineer Food
Bank distributed over 38 million pounds of foods and other products from years 2000 2006.
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484 Enterprise Drive
Gassaway, WV 26624
Families can call 304-364-8213 or 1-800-HUNGRY-8 to find a foodbank near them.
Food Preservation and Food Safety
http://fh.ext.wvu.edu/programs
Extension faculty and staff provide up-to-date food preservation information to
consumers and food handlers. They test pressure canners for safety, answer questions,
and provide publications about canning, freezing, drying, pickling, and jellies and jams.
Families can call 304-293-2796 for more information.
National School Lunch Program
http://www.fns.usda.gov/cnd/lunch/
The National School Lunch Program (NSLP) is a federally assisted meal program
operating in public and nonprofit private schools and residential child care institutions. It
provides nutritionally balanced, low-cost or free lunches to children each school day.
The program was established under the National School Lunch Act, signed by President
Harry Truman in 1946.
Families can contact their local schools for more information and eligibility.
Older Americans Act Programs/LIFE
http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7
6/Default.aspx
Individuals age 60 and older may be eligible for a variety of in-home services through
the Older Americans Act. These services are offered through county aging providers
(senior centers). As they may vary by county, please contact the providers for further
information. Examples of services include:
•
Home-delivered meals – a healthful meal—usually lunch—is delivered to the home
of an eligible homebound individual.
•
Assisted Transportation – assistance for those who have difficulties using regular
vehicular transportation
•
Chore – heavy cleaning and yard maintenance for seniors who are unable to handle
such tasks on their own
•
Homemaker – preparation of meals, shopping, managing medication, and laundry
for seniors who are unable to handle such tasks on their own
•
Caregiver Support – helping caregivers access information and assistance,
formation of support groups, and respite services for caregivers
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LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the
senior center array of services. Services vary by county but are modeled after those
provided by the Older Americans Act.
For more information, contact your county aging provider or the Bureau of Senior
Services at (304) 558-3317 or (877) 987-3646
School Breakfast Program
http://www.fns.usda.gov/cnd/breakfast/
The School Breakfast Program (SBP) provides cash assistance to States to operate
nonprofit breakfast programs in schools and residential childcare institutions. The
program is administered at the Federal level by FNS. State education agencies
administer the SBP at the State level, and local school food authorities operate it in
schools.
Families can contact their local schools for more information.
Special Milk Program
http://www.fns.usda.gov/cnd/milk/
The Special Milk Program provides milk to children in schools and childcare institutions
who do not participate in other Federal meal service programs. The program reimburses
schools for the milk they serve. Schools in the National School Lunch or School
Breakfast Programs may also participate in the Special Milk Program to provide milk to
children in half-day pre-kindergarten and kindergarten programs where children do not
have access to the school meal programs.
Families can contact their local school for more information.
Supplemental Nutrition Assistance Program (SNAP)
http://www.wvdhhr.org/bcf/family_assistance/fs.asp
SNAP provides monthly benefits to help eligible households buy food. Eligibility to
receive benefits is based on household size, income, assets and some household
expenses. The income and asset limits are determined by the federal government. The
asset limit is $2,000 for most households, but if at least one person is at least age 60 or
disabled, the asset limit is $3,000. Most people must pass a gross income test and then
a net income test. Before total income is compared to the federal net income limits,
certain deductions are applied to the income, such as: 20% earned income disregard,
child care costs, excess shelter/utility costs, court-ordered child support paid out,
medical expenses over $35/mo., etc. The amount of SNAP benefits issued to eligible
persons is based on household size and countable income, after all deductions are
applied. Households with an elderly or disabled person are given special consideration.
In addition to the higher asset limit, there is no gross income test and more excess
shelter/utility costs can be deducted. Most adults must meet a work requirement to
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remain eligible to receive benefits, although there are some exceptions. However, all
able-bodied adults who do not live with dependent children may only receive SNAP
benefits for 3 months out of every 36 months unless they work or participate in a work
activity. SNAP benefits may only be used to purchase food for human consumption and
seeds/plants to grow food at home. Food Stamp benefits cannot be used for: household
items, grooming products, tobacco, alcohol products, pet food, etc. SNAP benefits are
accessed using an EBT card.
Learn more by calling the Client Services Hotline at 1-800-642-8589, visiting your local
DHHR office.
West Virginia Women Infants and Children (WIC)
http://ons.wvdhhr.org/
WIC is the Special Supplemental Nutrition Program for Women, Infants and Children.
WIC was established in 1972, as a pilot project following a national survey that found
anemia and inadequate growth to be common among American children in low-income
families. In 1974, WIC was established as a discretionary program, available throughout
the United States. WIC is primarily funded through the United States Department of
Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of
Nutrition Services. WIC is a federally funded discretionary program. It provides services
to as many eligible individuals as funding allows. WIC focuses on the link between good
nutrition and good health. In West Virginia, eight local contract agencies provide direct
participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if
left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau
for Public Health, WIC regulations have not been directly affected by welfare reform
legislation. WIC can be an effective partner with social service programs to assist
working families in providing for their children. Supplemental food, when packaged with
sound nutrition advice can help parents insure their children are receiving a good
foundation for a healthy life. With today’s focus on education, the WIC Program
becomes even more relevant in the lives of children. The demonstrated benefits of the
WIC Program provide dramatic evidence that efforts to achieve success in the
classroom can begin long before a child enters kindergarten. Beginning with prenatal
care and encouragement to breastfeed followed by education about nutrition for
toddlers and preschoolers, research findings show that WIC children had better
vocabulary and number memory scores than their non-WIC peers. The effect of iron
deficiency anemia on children’s ability to learn has also been well-documented. The
WIC Program strives to eliminate iron-deficiency anemia in low income children.
Participation in WIC also results in Medicaid savings. Women who receive WIC services
have better birth outcomes than their non-WIC peers. Babies are less likely to be born
prematurely, mothers are more likely to receive adequate prenatal health care, and
infant and fetal mortality rates decline. Direct WIC services are intended to identify and
correct nutrition problems during critical stages of growth and development. While WIC
focuses on prevention as an adjunct to health care, WIC staff is often the first to identify
problems which require follow-up care. WIC intervention results in health care savings.
WIC services include:
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•
Nutrition counseling and education
•
Breastfeeding promotion and support
•
Health screening
•
Medical and social service referrals
•
Monthly food packages
Families can contact 304-558-0030 or visit
http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their
county WIC agency.
Health
Access WV
http://apps.wvinsurance.gov/accesswv/
AccessWV is a health plan created by West Virginia statute to provide health insurance
to West Virginians who have been unable to find or who have been denied health
insurance in the private market because of a medical condition. It also provides
coverage to people who are eligible under the Federal Portability Act or under the IRS
Health Coverage Tax Credit Program.
For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
Centers for Disease Control and Prevention
http://www.cdc.gov/
The CDC is “your online source for credible health information. Topics include but are
not limited to:
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•
Diseases and Conditions
•
Healthy Living
•
Emergency Preparedness and Response
•
Injury, Violence & Safety
•
Environmental Health
•
Traveler’s Health
•
Life Stages and Populations
•
Workplace Safety & Health
Families can visit the website www.cdc.gov or call 1-800-232-4636
FAIR (Family Alzheimer’s In-Home Respite)
http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta
bid/75/Default.aspx
Caring for a loved one with Alzheimer’s disease or a related dementia can be very
stressful, and caregivers need a regular break from the demands of the job. The FAIR
Program, available in every county of West Virginia, offers relief to family caregivers
and, at the same time, provides one-on-one attention and individualized activities for
persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR
gives caregivers the time to do things most of us take for granted—run errands, keep
appointments, visit family and friends, shop for groceries, or even take a nap. FAIR
clients (family caregivers) can receive up to sixteen hours of respite per week, based on
need and availability of hours and trained staff. The fee for FAIR services depends on
the income of the person with dementia.
For more information, families can access a brochure at
http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging
provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
James “Tiger” Morton Catastrophic Illness Commission
http://www.wvdhhr.org/cic/index.asp
The James “Tiger” Morton Catastrophic Illness Commission was created during the
1999 regular session of the West Virginia Legislature. The Commission acts as a last
resort for those in dire need of medical assistance once all other resources are
exhausted. To be eligible for the funds, a patient must meet the following guidelines:
•
Be a resident of West Virginia 1 year prior to the date of onset/diagnosis, and
•
Have a condition that meets the definition of Catastrophic Illness, and
•
Have exhausted all other resources, including Medicaid and Hill-Burton Funds.
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•
An applicant who is eligible for medical assistance through the State Medicaid
Program is not an eligible applicant for the Fund.
Applications are accepted directly from a patient; however involvement from the medical
facility is preferred. The Commission makes direct payment to the provider of the
service through the West Virginia Medicaid program.
•
Past due medical bills are not considered for payment.
•
ALL services MUST be pre-authorized through the Director.
For more information or to apply, please call (304) 558-6073
Lighthouse for Seniors
http://www.wvseniorservices.gov/HelpatHome/Lighthouse/tabid/74/Default.aspx
Lighthouse is designed to assist those seniors who have functional needs in their
homes, but whose income or assets disqualify them for Medicaid services. The
Lighthouse Program, available in each county, is funded entirely by state monies and
provides support in four areas: personal care, mobility, nutrition, and housekeeping. An
individual may receive up to sixty hours of service per month, based on a client
assessment and resources available. To participate in the program one must be at least
sixty years of age and meet the functional eligibility need. Lighthouse has a sliding scale
fee reimbursement in place.
For more information, families can access a brochure at
http://www.wvseniorservices.gov/Portals/0/pdf/Brochure-Lighthouse.pdf or call their
local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877)
987-3646
Long-Term Care Ombudsman Program
http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi
d/81/Default.aspx
The mission of the Long-Term Care Ombudsman Program is to enhance the quality of
life, improve the level of care, protect individual rights, and promote the dignity of each
senior citizen and/or person with a disability, of any age, housed in a long-term care
facility. Long-term care facilities include nursing homes, assisted living facilities, and
other types of care homes. Ombudsmen are not employed by the long-term care
facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior
Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program.
For more information, call 1-800-834-0598 to speak with an ombudsman or to request
services.
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Medicaid Aged and Disabled Waiver Program
http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7
7/Default.aspx
The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and
community services to individuals 18 years of age and older who are medically and
financially eligible. Medical eligibility is based on a functional assessment by a medical
professional. Financial eligibility is determined at county Department of Health and
Human Resources offices; assets cannot exceed $2,000 and income can be no more
than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver
began new Managed Enrollment and Member Enrollment processes. Services provided
in the Aged and Disabled Waiver Program includes:
•
Case Management – development of a service and support plan by a case
management agency that reflects the wishes and preferences of the ADW member.
•
Consumer-Directed Case Management – an ADW member may choose to direct his
own case management
•
Homemaker – long-term direct care and support services (assistance with personal
hygiene, nutritional support, and environmental maintenance) that are necessary in
order to enable an individual to remain at home rather than enter a long-term care
facility.
•
Transportation – an ADW member may be transported by the homemaker in order to
gain access to services and activities in the community
•
RN Assessment and Review – a registered nurse will complete assessments of the
ADW member at regular intervals to ensure that the member’s plan of care is
meeting his/her needs
•
ADW members are paid a flexible monthly stipend to recruit, hire, and supervise
their own workers
For more information, contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088
or: 304-830-2779
Fax: 304-242-2437
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Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595
or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne.
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372
or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372
or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341
or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341
or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
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1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341
or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372
or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372
or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medicaid Personal Care
http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a
spx The Medicaid Personal Care Program includes hands-on, in-home services
provided to those who are medically and financially eligible. A medical assessment is
completed by a physician, assets can be no greater than $2,000, and income can be no
greater than $674 per month. Services are provided by personal care agencies.
Services provided in Personal Care include assistance with:
•
Personal Hygiene
•
Dressing
•
Feeding
•
Nutrition
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•
Environmental Support (Light Housekeeping)
•
Health-Related Tasks
For more information, call the call the Bureau of Senior Services’ Medicaid helpline at
866-767-1575 or contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088
or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595
or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372
or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372
or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
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Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341
or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341
or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341
or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372
or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372
or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
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1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medline Plus
http://www.nlm.nih.gov/medlineplus/medlineplus.html
Medline Plus will direct you to information to help answer health questions. Medline Plus
brings together authoritative information from NLM, the National Institutes of Health
(NIH), and other government agencies and health-related organizations. Preformulated
MEDLINE searches are included in Medline Plus and give easy access to medical
journal articles. Medline Plus also has extensive information about drugs, an illustrated
medical encyclopedia, interactive patient tutorials, and latest health news. Medline Plus
will direct you to information to help answer health questions. Medline Plus brings
together authoritative information from NLM, the National Institutes of Health (NIH), and
other government agencies and health-related organizations. Preformulated MEDLINE
searches are included in Medline Plus and give easy access to medical journal articles.
Medline Plus also has extensive information about drugs, an illustrated medical
encyclopedia, interactive patient tutorials, and latest health news.
Families can visit the website for more information.
Poison Control Center
http://www.poison.org/
Act fast – if you think someone has been poisoned! If you find your 2-year-old with an
open bottle of medicine; if your spouse mixes household cleaners and can't stop
coughing; if your teenager overdoses; if that liquid in the glass wasn't soda; if you think
someone has been poisoned....
Call 1-800-222-1222 right away.
School Based Health Centers
http://www.wvsbha.org/shs.php
School-based health centers bring primary and preventive care, including medical and
mental health, health education and sometimes dental services to children and
adolescents where they are much of the day - in school.
Families can visit the website to access a map of locations of school based health
centers.
Suicide Hotlines
The following numbers are 24 hour hotlines that can help individuals in crisis who are
having suicidal thoughts or suicidal ideations.
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For more information, families can contact:
1-800-784-2433 or 1-800-SUICIDE
1-800-273-TALK or 1-800-273-8255
Girls and Boys Town National Hotline (for teens)
1-800-448-3000 TTY 1-800-448-1833
Youth America Hotline
1-877-YOUTHLINE or 1-877-968-8454
The Trevor Project (to aid in suicide prevention for gay and questioning youth)
1-800-850-8078
Taking Charge of Your Health and Safety
http://fh.ext.wvu.edu/programs
This program offers educational experiences to older adults in 17 counties to increase
motivation and skills in managing everyday health behaviors. Focus areas are physical
activity, healthy eating habits, and the prevention and/or management of arthritis,
obesity, diabetes, cardiovascular disease, and falls.
Families can call 304-293-2796 ext. 3426 for more information.
Teen Pregnancy Prevention Information
http://www.wvdhhr.org/appi/
Start early and start often talking to your teens about sex. The following resources will
help parents know what to say and when to start. These are online resources.
Adolescent Directory Online
http://education.indiana.edu/aboutus/AdolescenceDirectoryonLineADOL/tabid/4785/Def
ault.aspx
Provides parents with information on adolescent issues
Families are Talking
http://www.familiesaretalking.org
The Family Project, which includes the Families Are Talking Website and newsletter, is
a project of the Sexuality Information and Education Council of the United States
(SIECUS). This project is designed to empower parents and caregivers to
communicate with their children about sexuality-related issues, to provide tools to help
families communicate about these issues, and to encourage parents, caregivers, and
young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools.
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4Parents.gov
http://www.4parents.gov
4Parents.gov is part of a new national public education campaign designed to provide
parents with the information, tools, and skills they need to help their teens make the
healthiest choices.
Talking with Kids about Tough Issues
http://www.talkingwithkids.org
Provides information to encourage parents and caregivers to talk with their children
earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and
drug abuse. The site was developed and is maintained by Children Now and The Henry
J. Kaiser Family Foundation.
WV Children’s Health Insurance Program (WV CHIP)
http://www.wvchip.org/
WVCHIP was created to help working families who do not have health insurance for
their children. You want your kids to be healthy. One good way to keep them healthy is
making sure they get medical care. Children who get good medical care have a better
chance of being healthy and doing well in school.
Services covered by WVCHIP:
•
Doctor visits
•
Check-ups
•
Hospital visits
•
Immunizations (Shots)
•
Prescriptions
•
Tests and X-rays
•
Dental care
•
Vision care (Not covered for Premium Plan)
•
Emergency care
•
Mental Health
•
Diabetic supplies
•
Urgent Care or After Hour Clinic Visits
•
Case Management for Special Needs
•
And more
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Your children are eligible if they:
•
Live in West Virginia
•
Are 18 or younger
•
Don’t have health insurance now and haven’t had it in the past six months (for the
Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some
exceptions apply, click here for more information)
•
Are not eligible for the West Virginia State Employee Health Insurance – PEIA
•
Are not eligible for West Virginia Medicaid
•
Live in families meeting WVCHIP Income Guidelines
•
Are United States citizens or qualified aliens (Children who are not U.S. citizens
must provide verification of their alien status.)
Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates:
Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM
WV Family Planning Program
http://www.wvdhhr.org/mcfh/wvfp/index.asp
The WV Family Planning Program contracts with approximately 148 local health
departments, primary care and rural health centers, college and university student
health clinics, hospitals, and private medical practices to deliver clinical family planning
services to eligible individuals.
Services include:
•
Comprehensive medical examinations
•
Free contraceptive methods
•
Health Education and Counseling
•
Pregnancy tests
•
Basic fertility information
•
Follow-up and referral for identified medical needs
Families may be eligible for family planning services if they:
•
work at an entry-level, temporary, minimum-wage or other low-paying job
•
don’t have a job
•
are a student
•
can’t afford monthly birth control after paying for basic needs
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•
have health insurance that doesn’t cover birth control and your income qualifies
•
have Medicaid but not HMO coverage
•
lost your WV WORKS (TANF) or other benefits
For more information, families can access the clinic locator at
http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free
1-800-642-8522
WV Prescription (Rx) Drug Abuse Quitline
http://www.wvrxabuse.org/
The Prescription Drug Abuse Quitline has been developed specifically to assist you in
determining your personal quitting needs. Our phone educators are highly trained in
crisis and addictions. A supportive staff member will provide you with exactly the kind of
professional one-on-one support that increases your chances of quitting successfully.
The following services are available to all callers:
•
Educational information and self-help materials on attaining drug treatment and
abstinence
•
Assistance to individuals who are not abusing, but have a family member or loved
one who is
•
More comprehensive planning sessions and individual phone education with up to 4
follow-up sessions
•
A combination of these services
To learn more about the program or to enroll in the program right away, simply call
1-866-WV-QUITT and get started today!
WV Primary Care Association
http://www.wvpca.org/
Our members provide high-quality, affordable healthcare services to all West Virginians;
regardless of economic, social, or income statues. Let the West Virginia Primary Care
Association help find a community health center near you.
For more information, families can visit
http://asoft157.securesites.net/secure/wvpca/index.php?src=gendocs&ref=Interactive%
20Map or call 304-346-0032
West Virginia Developmental Disabilities Council
http://www.wvddc.org/index.html
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The WV Developmental Disabilities Council is a 32 member organization that was
established by an Executive Order of the Governor on March 6, 1972. The Council is
authorized and funded by the Federal Developmental Disabilities Assistance and Bill of
Rights Act (P.L. 106-402). It is administratively supported by the WV Department of
Health and Human Resources. The Council’s mission is to assure that West Virginians
with developmental disabilities receive the services, supports and opportunities they
need to achieve independence, productivity, integration and inclusion into the
community of their choice. It does this in four major ways:
•
including people with developmental
development of policies and programs;
•
analyzing needs and proposing changes to the human service system;
•
providing training and technical assistance to build competent and inclusive
communities; and
•
providing grants to community organizations to demonstrate innovative services and
practices.
disabilities
and
their families
in
the
Families can visit the website for a lengthy list of resources or can call 304-558-0416 for
more information.
West Virginia Transition Services
http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/
Default.aspx
Through a collaborative effort among the West Virginia Bureau of Senior Services, the
West Virginia Bureau for Medical Services, and the West Virginia Olmstead Office, the
Transition Initiative was created to assist those with disabilities and seniors who reside
in nursing facilities to live and be supported in their communities. The Initiative enables
those who are served to experience increased independence, dignity, choice, and
flexibility to access in-home and community supports. Funding of up to $2,500 is
provided for reasonable and necessary start-up costs, including security deposit for
housing, set-up utility fees, moving expenses, essential home furnishings, and home
accessibility adaptations.
For more information call the West Virginia Olmstead Office at 304 558-3287 or the
Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
West Virginia Women Infants and Children (WIC)
http://ons.wvdhhr.org/
WIC is the Special Supplemental Nutrition Program for Women, Infants and Children.
WIC was established in 1972, as a pilot project following a national survey that found
anemia and inadequate growth to be common among American children in low-income
families. In 1974, WIC was established as a discretionary program, available throughout
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the United States. WIC is primarily funded through the United States Department of
Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of
Nutrition Services. WIC is a federally funded discretionary program. It provides services
to as many eligible individuals as funding allows. WIC focuses on the link between good
nutrition and good health. In West Virginia, eight local contract agencies provide direct
participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if
left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau
for Public Health, WIC regulations have not been directly affected by welfare reform
legislation. WIC can be an effective partner with social service programs to assist
working families in providing for their children. Supplemental food, when packaged with
sound nutrition advice can help parents insure their children are receiving a good
foundation for a healthy life. With today’s focus on education, the WIC Program
becomes even more relevant in the lives of children. The demonstrated benefits of the
WIC Program provide dramatic evidence that efforts to achieve success in the
classroom can begin long before a child enters kindergarten. Beginning with prenatal
care and encouragement to breastfeed followed by education about nutrition for
toddlers and preschoolers, research findings show that WIC children had better
vocabulary and number memory scores than their non-WIC peers. The effect of iron
deficiency anemia on children’s ability to learn has also been well-documented. The
WIC Program strives to eliminate iron-deficiency anemia in low income children.
Participation in WIC also results in Medicaid savings. Women who receive WIC services
have better birth outcomes than their non-WIC peers. Babies are less likely to be born
prematurely, mothers are more likely to receive adequate prenatal health care, and
infant and fetal mortality rates decline. Direct WIC services are intended to identify and
correct nutrition problems during critical stages of growth and development. While WIC
focuses on prevention as an adjunct to health care, WIC staff are often the first to
identify problems which require follow-up care. WIC intervention results in health care
savings.
WIC services include:
•
Nutrition counseling and education
•
Breastfeeding promotion and support
•
Health screening
•
Medical and social service referrals
•
Monthly food packages
Families can contact 304-558-0030 or visit
http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their
county WIC agency.
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Health Care and Insurance
Access WV
http://apps.wvinsurance.gov/accesswv/
AccessWV is a health plan created by West Virginia statute to provide health insurance
to West Virginians who have been unable to find or who have been denied health
insurance in the private market because of a medical condition. It also provides
coverage to people who are eligible under the Federal Portability Act or under the IRS
Health Coverage Tax Credit Program.
For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm
Community Access Programs (CAP)
http://www.pihn.org/cap_wv.php
The Community Access Program (CAP), a federally funded initiative, gives local
communities the tools to improve access to health care for the uninsured and
underinsured populations. The overall goal of WV CAP is to develop an integrated
healthcare system that will result in documented enhanced health care access, reduced
health disparities, better resource utilization, and improved cost effectiveness of care for
the uninsured and underinsured residents of West Virginia.
For more information, families can contact:
Shenandoah-Potomac CAP
Michele Davis
304-260-0297
Valley Health Systems CAP
Crystal Welch
304-525-3334 ext 11
Partners in Health Network
Al Michaels
304-388-7385
Appalachian Regional Healthcare
Sarah Rodes
304-466-1000
Free Clinics (Health Rights)
http://www.wvochs.org/dpc/freeclinics.aspx
Free Clinics (Health Rights) provide basic primary care, specialty services, and
pharmacy to uninsured people who meet low income guidelines. Most of the medicines
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provided are donated by pharmaceutical companies, or are purchased through the
Federal 340B Program.
West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the
West Virginia State Legislature and administered through the Division of Primary Care.
Each year grants totaling nearly $3,000,000 provide comprehensive medical care to
more than 75,000 enrolled patients with approximately 250,000 office visits each year.
For more information, families can look here
http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_
webuse.pdf or call 304-558-4007
Health Insurance Premium Payment Program (HIPP)
http://www.wvrecovery.com/hipp.htm
The West Virginia Department of Health and Human Resources, Bureau for Medical
Services has implemented a Health Insurance Premium Payment (HIPP) Program.
This program is designed to assist Medicaid eligible individuals who cannot afford
available employer group health coverage. The Bureau for Medical Services will pay
the premiums along with any deductibles and co-payments for Medicaid eligible
individuals when the policy is determined to be cost effective. This program will also
assist recently unemployed individuals with COBRA benefits available from the former
employer. Under COBRA laws, most employers are required to offer continued health
benefits for 60 days after employment is terminated. Once an individual chooses to
continue benefits, they can be renewed for the next 18 months. Individuals will still be
covered for services not included in the insurance policy but covered under Medicaid.
Successful candidates must have group health insurance available to them which
covers at least one person who is Medicaid eligible in the State of West Virginia.
For more information, families can call 304-342-1604
Hill-Burton Free and Reduced Costs Care
http://www.hrsa.gov/help/default.htm
Hill-Burton Free & Reduced Cost Care at hospitals, nursing homes and other facilities
are required to provide a specific amount of free or below cost health care to people
unable to pay. Eligibility is based on the size of your family and your income. You apply
for Hill-Burton care at the facility where you were or will be treated.
James “Tiger” Morton Catastrophic Illness Commission
http://www.wvdhhr.org/cic/index.asp
The James “Tiger” Morton Catastrophic Illness Commission was created during the
1999 regular session of the West Virginia Legislature. The Commission acts as a last
resort for those in dire need of medical assistance once all other resources are
exhausted. To be eligible for the funds, a patient must meet the following guidelines:
•
Be a resident of West Virginia 1 year prior to the date of onset/diagnosis, and
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•
Have a condition that meets the definition of Catastrophic Illness, and
•
Have exhausted all other resources, including Medicaid and Hill-Burton Funds.
•
An applicant who is eligible for medical assistance through the State Medicaid
Program is not an eligible applicant for the Fund.
Applications are accepted directly from a patient; however involvement from the medical
facility is preferred. The Commission makes direct payment to the provider of the
service through the West Virginia Medicaid program.
•
Past due medical bills are not considered for payment.
•
ALL services MUST be pre-authorized through the Director.
For more information or to apply, please call (304) 558-6073
Medicaid Aged and Disabled Waiver Program
http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7
7/Default.aspx
The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and
community services to individuals 18 years of age and older who are medically and
financially eligible. Medical eligibility is based on a functional assessment by a medical
professional. Financial eligibility is determined at county Department of Health and
Human Resources offices; assets cannot exceed $2,000 and income can be no more
than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver
began new Managed Enrollment and Member Enrollment processes. Services provided
in the Aged and Disabled Waiver Program includes:
•
Case Management – development of a service and support plan by a case
management agency that reflects the wishes and preferences of the ADW member.
•
Consumer-Directed Case Management – an ADW member may choose to direct his
own case management
•
Homemaker – long-term direct care and support services (assistance with personal
hygiene, nutritional support, and environmental maintenance) that are necessary in
order to enable an individual to remain at home rather than enter a long-term care
facility.
•
Transportation – an ADW member may be transported by the homemaker in order to
gain access to services and activities in the community
•
RN Assessment and Review – a registered nurse will complete assessments of the
ADW member at regular intervals to ensure that the member’s plan of care is
meeting his/her needs
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•
ADW members are paid a flexible monthly stipend to recruit, hire, and supervise
their own workers
For more information, contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088
or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595
or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372
or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372
or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
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Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341
or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341
or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341
or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372
or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372
or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
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1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medicare
http://www.medicare.gov/
For general Medicare information, ordering Medicare booklets, and information about
health plans, contact 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a
week for assistance. English and Spanish-speaking customer service representatives at
this number can answer questions about the Original Medicare Plan and provide up-todate information regarding the health plans available in your area. TTY users please call
1-877-486-2048.
West Virginia Black Lung Clinics Program
http://www.wvochs.org/dpc/blacklung.aspx
The West Virginia Black Lung Clinics Program is the single point of contact for Black
Lung clinics. Using a Federal grant and State funds, this program provides for
services at each project site to help with interpreting guidelines, administration of funds,
and technical assistance in daily operations. In West Virginia, each project site is
housed in a primary care clinic. Providers render pulmonary testing and services
predominantly to coal miners suffering from black lung disease. However, care for
patients with all other respiratory diseases is also funded through this program. Each
site provides services that include screening, diagnosis, treatment, education,
rehabilitation, outreach and benefits counseling.
Clinics include:
Bluestone Health Association, Inc. (Serving Mercer County)
3997 Beckley Road
Princeton, WV 24740
304-431-5499
Prudish Medical Center (Serving Mercer County)
PO BOX 7636
Montcalm, WV 24737
304-589-3151
Community Health Foundation of Man, WV (Serving Logan, Mingo, Wyoming, and
Boone Counties)
600 East McDonald Avenue
Man, WV 25635
304-583-6541
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Hygeia Facilities Foundation, Inc. (Serving Boone, Raleigh, and Wyoming
Counties)
P.O. Box 217
Whitesville, WV 25209
304-949-4542
Oceana Medical Center (Serving Boone, Raleigh, and Wyoming Counties)
400 Parkway, P.O. Box 400
Oceana, WV 24870
304-682-6246
Wharton Medical Center (Serving Boone, Raleigh, and Wyoming Counties)
Rt. 85, P.O. Box 89
Wharton, WV 25208
304-247-6202
New River Breathing Center (Serving Fayette County)
P.O. Box 337
Scarbro, WV 25917
304-469-3261
Preston-Taylor Community Health Centers, Inc. North Central WVBLCP (Serving
Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor,
and Upshur Counties)
NCWVBLP
Newburg Clinic
P.O. Box 35
Newburg, WV 26410
304-892-2850
Preston- Taylor Community Health Centers, Inc. North Central WVBLCP (Serving
Randolph, Tucker, Harrison, Lewis, Marion, Mineral, Monongalia, Preston, Taylor,
and Upshur Counties)
Rowlesburg Clinic
P.O. Box 565
Rowlesburg, WV 26245
304-454-2421
Medical Center of Taylor County WVBLCP (Serving Randolph, Tucker, Harrison,
Lewis, Marion, Mineral, Monongalia, Preston, Taylor, and Upshur)
725 North Pike Street
Grafton, WV 26354
304-265-4909
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Rainelle Medical Center, Inc. (Serving Greenbrier, Fayette, Nicholas, Summers,
and Webster Counties)
645 Kanawha Avenue
Rainelle, WV 25962-1013
304-438-6188
Meadow Bridge Clinic (Serving Greenbrier, Fayette, Nicholas, Summers, and
Webster Counties)
Rt. 20, Box 120
Meadow Bridge, WV 25976
304-484-7755
Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo
Counties and parts of the state of WV)
Gary Health Center
P.O. Box 507
Gary, WV 24836
304-448-3794
Tug River Health Association, Inc. (Serving McDowell, Wyoming, and Mingo
Counties and parts of the state of WV)
Northfolk Health Center
P.O. Box 877
Northfolk, WV 24868
304-862-3522
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
401 10th Street, Suite 410
Huntington, WV 25701
304-525-3334
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
Harts Health Clinic
4 State Route 10
Harts, WV 25524
304-855-4595
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
Upper Kanawha Health Associates
P.O. Box F
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Cedar Grove, WV 25039
304-595-1770
Valley Health Systems, Inc. (Serving Kanawha, Boone, Lincoln, Logan, Fayette,
Wayne, Mingo, Clay and Nicholas Counties)
Stepptown Community Health Center
3 Adena Drive
P.O. Box 716
Kermit, WV 25674
304-393-4090
Rx Assist Patient Assistance Program Center
http://www.rxassist.org/default.cfm
Patient assistance programs are run by pharmaceutical companies to provide free
medications to people who cannot afford to buy their medicine. RxAssist offers a
comprehensive database of these patient assistance programs, as well as practical
tools, news, and articles so that health care professionals and patients can find the
information they need-all in one place.
Families can visit the website at http://www.rxassist.org/default.cfm
WV Children’s Health Insurance Program (WV CHIP)
http://www.wvchip.org/
WVCHIP was created to help working families who do not have health insurance for
their children. You want your kids to be healthy. One good way to keep them healthy is
making sure they get medical care. Children who get good medical care have a better
chance of being healthy and doing well in school.
Services covered by WVCHIP:
•
Doctor visits
•
Check-ups
•
Hospital visits
•
Immunizations(Shots)
•
Prescriptions
•
Tests and X-rays
•
Dental Care
•
Vision care (Not covered for Premium Plan)
•
Emergency care
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•
Mental Health
•
Diabetic supplies
•
Urgent Care of After Hour Clinic Visits
•
Case Management for Special Needs
•
And More
Your children are eligible if they:
•
Live in West Virginia
•
Are 18 or younger
•
Don’t have health insurance now and haven’t had it in the past six months (for the
Basic CHIP Plans) or the past twelve months for the CHIP Premium Plan (some
exceptions apply, click here for more information)
•
Are not eligible for the West Virginia State Employee Health Insurance – PEIA
•
Are not eligible for West Virginia Medicaid
•
Live in families meeting WVCHIP Income Guidelines
•
Are United States citizens or qualified aliens (Children who are not U.S. citizens
must provide verification of their alien status.)
Families can contact the CHIP hotline at 1-877-WVA-CHIP. CHIP Helpline operates:
Monday - Friday 8AM to 8PM & Saturday 8AM to 4PM
WV Family Planning Program
http://www.wvdhhr.org/mcfh.wvfp/index.asp
The WV Family Planning Program contracts with approximately 148 local health
departments, primary care and rural health centers, college and university student
health clinics, hospitals, and private medical practices to deliver clinical family planning
services to eligible individuals.
Services include:
•
Comprehensive medical examinations
•
Free contraceptive methods
•
Health Education and Counseling
•
Pregnancy tests
•
Basic fertility information
•
Follow-up and referral for identified medical needs
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Families may be eligible for family planning services if they:
•
work at an entry-level, temporary, minimum-wage or other low-paying job
•
don’t have a job
•
are a student
•
can’t afford monthly birth control after paying for basic needs
•
have health insurance that doesn’t cover birth control and your income qualifies
•
have Medicaid but not HMO coverage
•
lost your WV WORKS (TANF) or other benefits
For more information, families can access the clinic locator at
http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free
1-800-642-8522
West Virginia Breast and Cervical Cancer Screening Program
http://www.wvdhhr.org/bccsp/
The WVBCCSP provides clinical breast examinations (CBEs), mammograms, and Pap
tests for eligible women, as well as diagnostic testing for women whose screening
outcome is abnormal. Since Program inception in 1991, the WVBCCSP has enrolled
over 107,000 women and provided more than 209,000 Pap tests, 136,000
mammograms, and 198,000 breast exams. While screening services are key to early
detection, their existence alone is insufficient to achieve a reduction in the illness and
death associated with these diseases. As required by the Centers for Disease Control
and Prevention (CDC), the WVBCCSP engages in the following activities in order to
implement a comprehensive program:
Program Management
•
Screening and Diagnostic Services
•
Education and Outreach
•
Partnership and Collaboration
•
Evaluation (Surveillance, Quality Assurance, and Technical Assistance)
For more information, families can contact 304-558-5388 or 1-800-642-8522
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West Virginia RX
http://www.wvrx.org/
WVRx is dedicated to provide prescription drugs and high-quality pharmaceutical care
while reducing health disparities. WVRx will improve health outcomes and reduce the
cost of health care for uninsured West Virginia residents.
•
West Virginia Rx is a program that provides prescription drugs at no cost to patients
who are uninsured, between the ages of 18 and 65.
•
West Virginia Rx assists staff and other patient advocates in speeding up the
process of obtaining much needed medication.
•
Most prescriptions are filled and mailed from our central pharmacy, located in
Charleston, WV. Others come from pharmaceutical companies.
West Virginia Rx is sponsored by the office of West Virginia Governor Joe Manchin, the
Heinz Family Philanthropies and the Claude Worthington Benedum Foundation. Two of
the state’s premier free health care clinics, West Virginia Health Right in Charleston and
Beckley Health Right, are administering the project.
For more information, families can call 1-877-388-WVRx (9879)
West Virginia Transition Services
http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/
Default.aspx Through a collaborative effort among the West Virginia Bureau of Senior
Services, the West Virginia Bureau for Medical Services, and the West Virginia
Olmstead Office, the Transition Initiative was created to assist those with disabilities and
seniors who reside in nursing facilities to live and be supported in their communities.
The Initiative enables those who are served to experience increased independence,
dignity, choice, and flexibility to access in-home and community supports. Funding of
up to $2,500 is provided for reasonable and necessary start-up costs, including security
deposit for housing, set-up utility fees, moving expenses, essential home furnishings,
and home accessibility adaptations.
For more information call the West Virginia Olmstead Office at 304 558-3287 or the
Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
Housing
Habitat for Humanity
http://www.habitatwv.org/
Building safe, decent, affordable homes with West Virginia families.
For more information, families can visit the website or call 304-720-7636
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Homeless Shelters for Adults and Families
These organizations provide a variety of services including shelter, shelter referrals, free
meals, outreach, counseling, employment programs, basic needs, mail services, and
clothing closets. Services will vary from organization to organization.
Catholic Worker
Box 274
Pence Springs, WV 24962
304-445-7143
Cumberland Union Mission
Cumberland, MD
301-724-1585
Mercy House
307 N. Liberty St.
Harrisburg, VA 22801
540-432-1812
Salvation Army Shelter
217 Monroe St.
Harrisburg, VA 22801
504-433-2785
Valley Mission
1513 W. Beverly St.
Staunton, VA 24401
540-866-4673
Martinsburg Rescue Mission (Berkeley)
P.O. Box 843
Martinsburg, WV 25401
304-263-6901
Bethany House/Community Networks (Berkeley)
216 E. John St.
Martinsburg, WV 25401
304-263-3510
Harmony House (Cabell)
627 Fourth Avenue
Huntington, WV 25701
304-523-2764
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Huntington City Mission (Cabell)
1030 7th Avenue
Huntington, WV 25701
304-523-0293
Clarksburg Mission (Harrison)
312 N. Fourth St.
Clarksburg, WV 26301
304-622-2451
Rhea House Shelter (Jackson)
113 S. Church Street
Ripley, WV 25271
304-372-3439
YWCA Sojourners Shelter (Kanawha)
P.O. Box 2749
Charleston, WV 25330
304-340-3553
Charleston Men’s Emergency Shelter (Kanawha)
505 Broad Street
Charleston, WV
304-340-3616 304-342-4433
Salvation Army (Kanawha)
301 Tennessee Avenue
Charleston, WV 25301
304-343-4545
Jericho House (Kanawha)
401 4th Avenue
St. Albans, WV
Covenant House, Inc. (Kanawha)
P.O. Box 2749
Charleston, WV 25330
304-344-8053
Scott Place Shelter (Marion)
215 Scott Place
Fairmont, WV 26555
304-366-6543
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Union Mission of Fairmont (Marion)
107 Jefferson Street
Fairmont, WV 26554
304-363-0300
Mason County Homeless Shelter (Mason)
306 12th St.
Point Pleasant, WV 25550
SAFE (McDowell)
Box 234
Welch, WV 24801
304-436-8117
Bartlett House (Monongalia)
P.O. Box 315
Morgantown, WV 28507
304-292-0101
Marshall Family Guardian (Ohio)
P.O. Box 217
Moundsville, WV 26041
304-845-4786
Salvation Army (Ohio)
140 16th Street
Wheeling, WV 26003
304-233-4400
Haven of Hope/Pine Haven (Raleigh)
P.O. Box 3066
East Beckley Station
Beckley, WV 25801
304-255-9138
Randolph County Homeless Shelter (Randolph)
938 South Davis Avenue
Elkins, WV 26241
304-636-5193
Salvation Army Shelter (Wood)
534 5th Street
Parkersburg, WV
304-485-4529
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Stonehaven Homeless Shelter (Wyoming)
Rt. 10 Box 234
Itmann, WV 24847
304-294-8173
Public Housing Authority
http://www.hud.gov/offices/pih/programs/ph/index.cfm
Public housing was established to provide decent and safe rental housing for eligible
low-income families, the elderly, and persons with disabilities. Public housing comes in
all sizes and types, from scattered single family houses to high rise apartments for
elderly families. There are approximately 1.2 million households living in public housing
units, managed by some 3,300 HAs. Public Housing Programs include:
•
Asset Management
•
Capital Fund
•
Demolition/Disposition
•
Family Self-Sufficiency
•
Homeownership
•
HOPE VI
•
Housing Choice Vouchers
•
Moderate Rehabilitation
•
Moving to Work
•
Operating Fund
•
Public Housing Agency (PHA) Plans
•
Rental Housing Integrity Improvement Project (RHIIP)
•
Resident Opportunities and Self Sufficiency (ROSS)
•
Section 8 Management Assessment Program (SEMAP)
Families can contact their local housing authority or 1-800-955-2232
Raleigh County Housing Authority
PO Box 2618
Beckley,WV 25802
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Beckley Housing Authority
100 Beckwoods Drive
Beckley, WV 25801
304-256-1772
McMechen Housing Authority
2200 Marshall Street S
Benwood, WV 26031
304-233-0830
Benwood-McMechen Housing Authority
2200 Marshall Street S
Benwood, WV 26031
304-233-0830
Bluefield Housing Authority
1600 Hill Avenue
Bluefield, WV 24701
304-325-9653
Buckhannon Housing Authority
23 1/2 Hinkle Drive
Buckhannon, WV 26201
304-472-1305
Kanawha County Housing Authority
911 Michael Avenue
PO Box 86
Charleston, WV 25312
304-348-6451
Charleston/Kanawha Housing Authority
911 Michael Avenue
PO Box 86
Charleston, WV 25312
304-348-6451
Clarksburg/Harrison Housing Authority
433 Baltimore Avenue
Clarksburg, WV 26301
304-623-3323
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Boone County Housing Authority
Black Diamond Arbors
Danville, WV 25053
304-369-3442
Mingo County Housing Authority
5026 Helena Avenue
Delbarton, WV 25670
304-475-4663
Dunbar Housing Authority
900 Dutch Hollow Road
Dunbar, WV 25064
304-768-8006
Elkins Housing Authority
Stoddard Ave.
Gateway Apartments Office
Elkins, WV 26241
304-636-6793
Randolph County Housing Authority
1404 N Randolph Avenue
Elkins, WV 26241
304-636-6495
Fairmont Housing Authority
103 12th Street
Fairmont, WV 26555
304-363-0860
Morgantown Housing Authority
103 12th Street
Fairmont, WV 26555
304-363-0860
Grafton Housing Authority
131 E Main Street
Grafton, WV 26354
304-265-1183
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Huntington Housing Authority
300 7th Avenue West
Huntington, WV 25701
304-526-4400
Keyser Housing Authority
440 Virginia Street
Keyser, WV 26726
304-788-2225
Greenbrier County Housing Authority
Route 2, Box 142
Lewisburg, WV 24901
304-645-4966
Martinsburg Housing Authority
703 S Porter Avenue
Martinsburg, WV 25401
304-263-8891
Moundsville Housing Authority
501 10th Street
Moundsville, WV 26041
304-845-3141
Mount Hope Housing Authority
9b Midtown Terrace
Mount Hope, WV 25880
304-877-6541
Parkersburg Housing Authority
1901 Cameron Avenue
Parkersburg, WV 26101
304-428-6400
Grant County Housing Authority
Airport Road
PO Box 125
Petersburg, WV 26847
304-257-4087
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Piedmont Housing Authority
51 Jones Street
Piedmont, WV 26750
304-355-2929
Pt. Pleasant Housing Authority
404 Second Street
PO Box 517
Point Pleasant, WV 25550
304-675-4414
Jackson County Housing Authority
Tanglewood Villa
Whispering Way
Ripley, WV 25271
304-372-2343
Romney Housing Authority
100 Valley View Drive
Romney, WV 26757
304-822-5296
St. Albans Housing Authority
650 6th Street
Saint Albans, WV 25177
304-727-5441
South Charleston Housing Authority
520 Goshorn Street
South Charleston, WV 25309
304-768-9315
Spencer Housing Authority
601 Market Street
Spencer, WV 25276
304-927-4181
Weirton Housing Authority
525 Cove Road
Weirton, WV 26062
304-797-8530
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Weston Housing Authority
124 E 1st Street
Weston, WV 26452
304-269-6159
Wheeling Housing Authority
11 Community Street
Wheeling, WV 26003
304-242-4447
Williamson Housing Authority
1612 W 6th Avenue
Williamson, WV 25661
304-235-3270
USDA Rural Development Programs
www.rurdev.usda.gov
The Housing and Community Facilities Programs provides a number of homeownership
opportunities to rural Americans, as well as programs for home renovation and repair.
HCFP also makes financing available to elderly, disabled, or low-income rural residents
of multi-unit housing buildings to ensure they are able to make rent payments. The
following is a listing of HCFP programs which might be of interest to individuals
interested in buying or renovating a home, or in receiving rental assistance.
Single Family Housing
Direct Loan Program
Direct Loan & Grant Income Limits
Area Loan Limits
Loan Guarantee Program
Guaranteed Loan Income Limits
Mutual Self-Help Housing Program
Home Repair and Preservation
Homes for Sale
Multi-Family Housing
Rental Assistance Program
For more information, families can call 1-800-670-6553 and be put in touch with a local
office.
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Weatherization Program
Each time a local community action agency weatherization crew completes
weatherization on a low-income household, both its energy bill and fuel consumption
are reduced each year for many years to come.
For more information, families can call 304-347-2277 or contact their local community
action agency
Central WV CAA, Inc. (Serving Harrison & Lewis Counties)
P.O. Box 1070
Clarksburg, WV 26302
304-622-4977
CHANGE, Inc. (Serving Brooke, Hancock, Marshall & Ohio Counties)
3136 West St.
Weirton, WV 26062
304-797-7733
Community Action of South Eastern WV (Serving Mercer, Monroe & Summers
Counties)
307 Federal St.
Bluefield, WV 24701
304-324-0450
Community Resources, Inc. (Serving Calhoun, Doddridge, Gilmer, Jackson,
Pleasants, Ritchie, Roane, Tyler, Wetzel, Wirt & Wood Counties)
113 Ann St.
Parkersburg, WV 26101
304-485-5525
Council of the Southern Mountains (Serving McDowell County)
P.O. Box 85
Northfork, WV 24895
304-862-3144
Eastern WV CAA, Inc. (Serving Grant, Hampshire, Hardy, Mineral, Morgan &
Pendleton Counties)
401 Maple Ave.
Moorefield, WV 26836
304-538-7711
Coalfield CAP, Inc. (Serving Mingo County)
P.O. Box 1406
Williamson, WV 25661
304-235-1701
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MountainHeart Community Services, Inc. (Serving Wyoming County)
P.O. Box 1509
Oceana, WV 24870
304-682-8271
Mountain CAP, Inc. (Serving Braxton, Upshur & Webster Counties)
26 North Kanawha St.
Buckhannon, WV 26201
304-472-1500
Nicholas Community Action Partnership, Inc. (Serving Nicholas County)
1205 Broad St.
Summersville, WV 26651
304-872-1162
North Central WV CAA, Inc. (Serving Barbour, Greenbrier, Marion, Monongalia,
Pocahontas, Preston, Randolph, Taylor & Tucker Counties)
1304 Goose Run Road
Fairmont, WV 26554
304-363-2170
P.R.I.D.E. in Logan County, Inc. (Serving Logan County)
P.O. Box 1346
Logan, WV 25601
304-752-6868
Raleigh County CAA, Inc. (Serving Raleigh County)
P.O. Box 3066
Beckley, WV 25801
304-252-6396
Southwestern CAC, Inc. (Serving Cabell, Lincoln, Mason & Wayne Counties)
540 Fifth Ave.
Huntington, WV 25701
304-525-5151
Telamon Corporation (Serving Berkeley & Jefferson Counties)
129 South Queen Street
Martinsburg, WV 25401
304-263-0916
Capitol Resource Agency (Serving Boone. Clay Fayette, Kanawha, & Putnam
Counties)
950 Kanawha Blvd, East
1st Floor
Charleston, WV 25301
304-720-5413
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Legal
Americans with Disabilities Act
http://www.ada.gov
The ADA website and help line provide information and resources for topics such as: a
Guide to Disability Rights Laws, ADA Questions & Answers, links to ADA Designated
Investigative Agencies, Enforcing the ADA: A Status Report from the Department of
Justice, the ADA Mediation Program, ADA compatibility resources for small businesses
as well as state and local governments, lists of ADA-accessible public facilities, and
much more.
Families can call 1-800-949-4232 or visit the website for more information.
Child Pornography TipLine
http://www.missingkids.com/missingkids/servlet/PageServlet?LanguageCountry=en_US
&PageId=2936
Contact the National Center for Missing and exploited Children if you have information
to help in the fight against child sexual exploitation. Your information will be forwarded
to law enforcement for investigation and review and, when possible, to the appropriate
Electronic Service Provider(s).
Families can report child pornography at 1-800-843-5678
Crime Victim Compensation Fund
http://www.vwapwv.com/crimecomp.html
The Crime Victims Compensation Act establishes a fund, which pays certain
compensation and medical benefits to innocent victims of crime. The program is
administered by the West Virginia Court of Claims.
WHO CAN FlLE A CLAIM?
•
Any victim who suffers personal injury as the result of a crime.
•
Any individual who is the dependent of a deceased victim of crime.
•
Any West Virginia resident who is victimized by terrorism overseas, either the
claimant or the Claim Investigator disagrees with the decision rendered.
WHAT IS REQUIRED?
•
The crime must be reported to law enforcement officials within 72 hours,
•
The claimant must fully cooperate with law enforcement officials.
•
The claim for compensation must be filed within 2 years of the date of the crime
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IS THERE A LIMIT TO THE AMOUNT RECOVERABLE?
Compensation payable to a victim and to all other claimants sustaining economic loss
because of injury to that victim shall not exceed $25,000. Compensation for the death of
a victim shall not exceed $35,000, which includes up to $4,000 for funeral and burial
expenses.
HOW IS A CLAIM PROCESSED?
•
The Claim Investigator reviews the claim and files a finding of fact and
recommendation.
•
A Judge of the Court of Claims evaluates the claim without a hearing and renders a
decision,
•
A hearing on the matter will be held if either the claimant or the Claim Investigator
disagrees with the decision rendered.
•
Any West Virginia resident who is victimized by terrorism overseas
Families can download an application at http://www.vwapwv.com/crimecomp.html or
visit http://www.legis.state.wv.us/Joint/Victims/main.cfm for more information.
Family Advocacy, Support, and Training Program (FAST)
http://www.lawv.net
The goal of the Family Advocacy, Support, and Training program is to develop a
statewide parent and youth support network that will empower families to participate in
planning, management, and evaluation of their child’s treatment and service needs.
The program assists in providing support through a multitude of services. To be
eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of
22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis
I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level
of disability requires multi-agency intervention to improve conditions or child has
received mental health/behavioral health services for at least a year or these services
are expected to last more than a year.
For more information, families can call 1-866-255-4370
Legal Aid of WV
http://www.lawv.net/Home/PublicWeb
Legal Aid of West Virginia provides free advocacy services to West Virginians in three
different ways:
•
Civil legal problems such as divorces, evictions, and welfare benefit problems
•
Legal Aid of WV assists residents and their family members who live in nursing
homes, personal care homes, and other long term care facilities
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Children and Families Resource Guide
•
Services to individuals who live with behavioral health challenges while in state
operated psychiatric hospitals and in communities
For more information, families can call 1-800-642-8279
Victim Information & Notification Everyday (VINE)
http://www.wvdoc.com/wvdoc/VictimServices/VINE/tabid/58/Default.aspx
The automated Victim Information Notification Everyday (VINE) service was activated in
December 2002. Victims can call 1-866-WV4-VINE to find custody status information
on inmate in the WV Division of Corrections or to register to receive automatic phone
notification when an offender’s status changes. Victims can now register to receive
notification by e-mail at www.vinelink.com. WV Division of Corrections is the only state
to have someone available 24/7 to answer his/her question. Under West Virginia State
Code {62-12-23d} request for notification must be in writing to the West Virginia Division
of Corrections and the West Virginia Parole Board. It is important to note that the WV
Division of Corrections and the WV Parole Board are separate entities. Victims wishing
to be notified regarding offender releases and/or parole hearings should submit a letter
of request to both the WV Division of Corrections and the WV Parole Board. When a
victim submits a written request to the WV Division of Corrections for notification, they
are automatically registered with the VINE system for automated notification.
For more information, families can contact:
West Virginia Division of Corrections
112 California Avenue, Bldg. 4, Rm. 300
Charleston, WV 25305
(304) 558-2036
West Virginia State Parole Board
112 California Avenue, Bldg. 4, Rm. 307
Charleston, WV 25305
(304) 558-6366
Social Security Benefits
http://www.ssa.gov
The Social Security Office offers many services to families. Services include:
•
Requesting a Social Security Card
•
Retirement benefits applications
•
Disability benefits applications
•
Supplemental Security Income applications
•
Medicare Information
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Families can visit the website http://www.ssa.gov or call 1-800-772-1213
Vital Registration – Birth, death, marriage, and paternity affidavits
http://www.wvdhhr.org/bph/hsc/vital/
In terms of obtaining copies, West Virginia is not an open state. For birth certificates,
the following people may request a search for it:
•
The Person on the Certificate
•
The Parents and Grandparents of Person on the Certificate
•
The Wife or Husband of the Person on the Certificate
•
The Children and Grandchildren of the Person on the Certificate
•
The Brothers or Sisters
•
Anyone who has Legal interest in the Certificate
The fee varies depending on the ordering method.
By Mail or In Person
$12 per copy. The fee includes a non-refundable search fee. If our computerized search
doesn't find the record, we will search the year specified, the year before and the year
after. Additional searches may be paid for at a rate of $12 per three year period.
We accept cash, check and money orders. We do not accept debit/credit cards at our
walk up counter, or by mail this time, but next to our office is an ATM machine and West
Virginia United Federal Credit Union.
By Phone, Internet or Fax (Credit Card/Debit Card Only)
We contract with a company named VitalChek to take expedited credit card orders. This
Service requires additional fees charged by them.
Order Type
Fee Charged by Vital Chek
Non-Rush
$30.50 +shipping
Rush
$30.50+shipping
Note: Shipping cost varies depending up shipping method
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How long does it take?
In Person
Ordering in person is the fastest way to obtain a certificate. Please allow for at least
fifteen minutes, even though most requests are completed much quicker. 11:30 AM to
1:00 PM is a busy time, so keep this in mind if you are coming in on your lunch break.
By Mail
Ordering by mail is the slowest method to obtain a certificate. Total time consists of
processing time and transit time. Processing time is the time it takes our office to enter
your order into our computer system, make and mail the certificate to you. Transit time
is the time it takes the Post Office to deliver the mail.
•
Processing time is usually are about five business days, but can change depending
upon staffing and order volume.
•
Transit time can vary greatly. If mail within the State of West Virginia, the mail
usually takes one to two days to arrive. We suggest that you allow the Post Office
five to seven days for delivery.
•
Total time is the time it takes from when you mail the request until you receive the
certificate. Total time can be as short as five business days, to 19 business days or
longer.
By Phone, Internet or Fax (Credit Card/Debit Card Only)
From two days to ten days, depending upon what options you choose when ordering
the certificate
Recent Births
Please note that it can take the hospital up to a month to get the birth certificate to us,
and about a week for us to do all the steps that need to take place to place the
certificate on file.
Death Certificate Requested by the Funeral Home
It is our goal to file death certificates and send out the certified copies of the death
certificates the same day we receive them.
Recent Marriages
New or Recent Marriages are first registered in the county clerk's office in the county
where the license was issued. The county clerk is required to send all completed
marriage applications to the Vital Registration Office by the 10th day of the month after
the month in which the license was returned to them after the marriage. This process
means that a delay of two months or more from the time the marriage occurs until the
Vital Registration Office can issue a certified copy is not unusual. Once on file, the
processing time is identical as existing orders. When a certified copy for a recent
marriage is required before two to three months have elapsed, the requestor should
contact the county clerk for certified copies.
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How Do I Place an Order?
In Person
We offer same-day walk in service at our office. We are located on the corners of
Capitol and Washington Streets, (the old 'Diamond Department Store' building) in
downtown Charleston, across the street from FedEx-Kinkos®. Our Address is 350
Capitol Street. The public entrance to the building is on Capitol Street, and we are
located on the right side of the lobby.
Click here for Detailed Instructions on how to purchase a certified certificate from our walk-in
office
By Mail
Click here for Instructions on how to purchase a certified certificate by mail
By Phone, Fax and Internet
We offer an expedited service is available through a company called VitalChek® at an
additional charge. You must pay with a credit or debit card (they accept Visa,
MasterCard, American Express, or Discover cards).
Contacting Vital Chek
Phone:
877-448-3953
For orders and customer service
Fax:
866-870-8723
For fax orders only
Internet:
http://www.vitalchek.com For Online Ordering and general information
•
Before calling, it may be helpful for you to print out a copy of our Birth Certificate
Request form
•
Before calling, it may be helpful for you to print out a copy of our Death Certificate
Request form
•
Before calling, it may be helpful for you to print out a copy of our Marriage Certificate
Request form and be prepared to give all of the information, along with your credit
card information, to the customer service representative.
Death Certificates
The following people can request a copy:
•
The Parents and Grandparents of Person on the Certificate
•
The Wife or Husband of the Person on the Certificate
•
The Children and Grandchildren of the Person on the Certificate
•
The Brothers or Sisters
•
Funeral Director
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Children and Families Resource Guide
•
Anyone who has Legal interest in the Certificate
The same methods to obtain apply as above for birth certificates.
Marriage Certificates
The following people can request a copy:
•
The Bride and Groom
•
The Children and Grandchildren of the Bride or Groom
The same methods to obtain apply as above for birth certificates.
Corrections and Amendments
Since Birth, Death and Marriage certificates are legal documents, the State of West
Virginia has very strict rules concerning making any changes to them. The rules vary
depending on how long ago the birth, death, or marriage occurred, and what is being
changed. There are two types of changes to certificates. A correction is the process of
changing mistaken information on the birth certificate, like misspelled names.
Amendments are changes to the information itself. Examples are adding fathers,
changing
the
legal
last
name,
and
so
on.
See
http://www.wvdhhr.org/bph/hsc/vital/changes.asp for full details on the process and
forms.
Families can also contact Vital Registration at 304-558-2931
Volunteer Income Tax Assistance (VITA)
http://www.wveitc.com/
Families who meet income guidelines can get assistance each year in preparing and
filing their taxes.
Families can find a local VITA site by calling 211.
For more information families can visit the website or call 1-800-368-8808
WV Bureau for Child Support Enforcement (BCSE)
http://www.wvdhhr.org/bcse/index.cfm
When the relationship between a child's parents ends, it does not mean that either
parent's responsibility for that child ends. Both parents remain financially, legally, and
emotionally obligated to a child. The Bureau for Child Support Enforcement (BCSE) is
the State agency that helps the person caring for child to collect child support from the
child's other parent(s). The BCSE also helps divorced individuals to collect spousal
support (also called alimony). The BCSE services are available to everyone in West
Virginia who receives support for a child or who pays support for a child. At this time,
there is no charge for BCSE services. However, this may change in the near future.
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Contact your local county BCSE staff to learn if there are any fees for the BCSE
services.
The BCSE offers many different services:
•
Establishing Paternity
•
Establishing Support
•
Locating Parents
•
Securing Support from Parents who live in another State
•
Enforcing the Payment of Support (collection methods)
o Income Withholding
o Income Tax Refund Intercepts
o Civil and Criminal Contempt of Court
o Other Enforcement Measures
•
Reviewing and Modifying Support Orders
To learn more, call or visit your local BCSE office.
WV Safe Schools Helpline
http://wvde.state.wv.us/safeschools/
A 24-hour, toll-free number has been assigned for all of West Virginia – the same
number for ALL schools. It can be reached from in-state, and from outside the state.
When you call this number, you will be talking to an actual person – not an operator.
You will be reminded by this operator not to give any information which identified you—
this keeps your identity confidential. You should report any information that could have
a negative impact on school staff or school property. Examples include violence,
weapons, threats, thefts or property damage, drug or alcohol abuse, and sexual
harassment.
Families can call 1-866-723-3982 to report safety concerns.
West Virginia Attorney General’s Office
http://www.wvago.gov/
This website contains information for senior citizens, medical and health, automobiles,
at home, antitrust, your privacy, personal finances, identity theft, civil rights,
online/internet, and products and services.
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West Virginia Consumer Protection
The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office
offers information ranging from credit reports to identity theft to consumer alerts.
For more information, contact 800-368-8808
West Virginia Parole Services
http://www.wvdoc.com/wvdoc/ParoleServicesResources/ParoleServicesOverview/tabid/
141/Default.aspx
Parole Services is responsible for the supervision of all West Virginia parolees, Out of
State parolees, and Out of State Probationers. West Virginia is divided into two parole
districts and 6 parole regions. Within those regions there are 15 parole offices and 42
parole officers, 6 of which are regional directors, 7 enhanced supervision officers and 1
re-entry coordinator, each have caseloads. As of June 30, 2009 WVDOC Parole
Services has a total of 2567 offenders under supervision, 1495 are instate parolees
and 836 are out of state probation felonies, 51 are out of state probation misdemeanors
and 185 are out of state parolees.
Northern District Supervisor
Lori Nohe
1701 7th Street
Parkersburg, WV 26101
304-420-4630
Northwestern Regional Director (Ritchie, Wirt, Wood Counties)
Steve Spaulding
1701 7th Street
Parkersburg, WV 26101
304-420-4630
Probation and Parole Officer I (Brooke, Hancock Counties)
Mike Rose
1025 Main Street
414 Mull Center
Wheeling, WV 26003
304-238-1030
Probation and Parole Officer II (Ohio, Marshall Counties A-L)
Janet McKain
1025 Main Street
414 Mull Center
Wheeling, WV 26003
304-238-1030
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Probation and Parole Officer I (Jackson, Roane, Calhoun, and Gilmer Counties)
Michael Brown
117 Court Street
Ripley, WV 25271
304-372-7854 304-372-7890
Probation and Parole Officer I (Jackson and Mason Counties)
Tim Scarberry
117 Court Street
Ripley, WV 25271
304-372-7854 304-372-7890
Probation and Parole Officer I (Pleasants and Wood counties)
Aaron Williams
1701 7th Street
Parkersburg, WV 26101
304-420-4630
NorthCentral Regional Director (Preston County)
Robert Arnold
215 West Main Street
Clarksburg, WV 26301
304-627-2308
Probation and Parole Officer I (Marion County)
Tara Broslawsky
215 West Main Street
Clarksburg, WV 26301
304-627-2308
Probation and Parole Officer I (Pendleton, Webster and Barbour Counties)
Neil Parsons
1513 Harrison Avenue, Unit 27
Elkins, WV 26241
304-637-0379
Probation and Parole Officer I (Monongalia, Taylor Counties)
John Shelhammer
215 West Main Street
Clarksburg, WV 26301
304-627-2308
Probation and Parole Officer II (Braxton, Randolph, and Upshur Counties)
Wesley “Aaron” Linn
1513 Harrison Avenue, Unit 27
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Elkins, WV 26241
304-637-0379 304-637-0380
Probation and Parole Officer I (Harrison County)
Bryan Ware
215 West Main Street
Clarksburg, WV 26301
304-627-2308
Northeastern Regional Director (Mineral and Grant Counties)
Gary Parish
P.O. Box 244
102 North Main Street
Keyser, WV 26726
304-788-0386
Probation and Parole Officer I (Berkeley and Jefferson Counties)
Kelly Hinkle
1520 Winchester Avenue
Martinsburg, WV 25405
304-267-0055
Probation and Parole Officer I (Berkeley County)
Michael DeHaven
1520 Winchester Avenue
Martinsburg, WV 25405
304-267-0055
Probation and Parole Officer II (Berkeley County)
Vernon Catlett
1520 Winchester Avenue
Martinsburg, WV 25405
304-267-0055
Probation and Parole Officer I (Hampshire and Hardy Counties)
Jennifer Liston
P.O. Box 244
102 North Main Street
Keyser, WV 26726
304-788-0386
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Probation and Parole Officer I (Berkeley County)
Brigitte Buckland
1520 Winchester Avenue
Martinsburg, WV 25405
304-267-0055
Southern District Supervisor
Douglas Workman
1454 Main Street
Princeton, WV 24740
304- 425-7487 304- 487-1932
SouthWestern Regional Director (Wayne County)
Judy Fitzgerald
801 Madison Avenue, Room 200
Huntington, WV 25704
304-528-5515 304-528-5992
Probation and Parole Officer II (Cabell, Putnam Counties)
Rebecca Adkins
801 Madison Avenue, Room 200
Huntington, WV 25704
304-528-5515 304-528-5992
Probation and Parole Officer I (Cabell County)
Trena Hopkins
801 Madison Avenue, Room 200
Huntington, WV 25704
304-528-5515 304-528-5992
Probation and Parole Officer II (Mingo County)
Becky Harrison
229 Stratton Street, Room 306
Logan, WV 25601
304-792-7218 304-792-7219
Probation and Parole Officer I (Cabell, Lincoln, Logan Counties)
Brent Mergenthaler
801 Madison Avenue, Room 200
Huntington, WV 25704
304-528-5515 304-528-5992
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South Central Regional Director (Kanawha – Elkview, Sissonville, Nitro, West
Side, Dunbar, Cross Lanes)
Vanessa Tyler
1206 Virginia Street East
Charleston, WV 25301
304-558-3597
Probation and Parole Officer I (Kanawha – Belle and Rand)
Dan Cain
1206 Virginia Street East
Charleston, WV 25301
304-558-3597
Probation and Parole Officer I (Southern Fayette, Raleigh C-G)
Tonya Massie
3049 Robert C Byrd Dr. Suite 100
Beckley, WV 25801
304-256-6950, 304-256-6935
Probation and Parole Officer I (Raleigh M-Z)
M. Sue Flint
3049 Robert C Byrd Dr. Suite 100
Beckley, WV 25801
304-256-6950 304-256-6935
Probation and Parole Officer I (Nicholas, Northern Fayette Counties)
Dustin Mullins
3049 Robert C Byrd Dr. Suite 100
Beckley, WV 25801
304-256-6950 304-256-6934
Probation and Parole Officer I (Boone, Raleigh H-L)
Jason Redden
3049 Robert C Byrd Dr. Suite 100
Beckley, WV 25801
304-256-6950 304-256-6934
Probation and Parole Officer I (Kanawha and Clay Counties)
Justin Gibson
1206 Virginia Street East
Charleston, WV 25301
304-558-3597
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Probation and Parole Officer I (Kanawha County A-K West Side, South Hills, and
North Charleston)
Mark Cleek
1206 Virginia Street East
Charleston, WV 25301
304-558-3597
South Eastern Regional Director (McDowell County)
Justina Young
110 Park Avenue, Suite 111
Welch, WV 24801
304-436-3851
Probation and Parole Officer II (Mercer C - G, Summers, Monroe Counties)
J. Chris Webb
1454 Main Street
Princeton, WV 24740
304-425-7487 304-487-1932
Probation and Parole Officer I (Mercer R – Z)
Jill Bryant
1454 Main Street
Princeton, WV 24740
304-425-7487 304-487-1932
Probation and Parole Officer II (Greenbrier, Pocahontas Counties)
Jeremy Napier
101 S. Court Street
Lewisburg, WV 24901
304-647-7545
Probation and Parole Officer I (Mercer H – Q)
Pam Sizemore
1454 Main Street
Princeton, WV 24740
304-425-7487
Probation and Parole Officer I (McDowell & Wyoming Counties)
Mallory Ramsey
110 Park Avenue, Suite 111
Welch, WV 24801
304-436-3851
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West Virginia Senior Legal Aid
http://www.wvseniorservices.gov/StayingSafe/WestVirginiaSeniorLegalAid/tabid/82/Def
ault.aspx
West Virginia Senior Legal Aid provides free civil legal services and counsel to senior
West Virginians age 60 and older, with a focus on economically or socially
disadvantaged, disabled, and rural seniors. Senior Legal Aid's web site is an excellent
resource for outreach materials and information.
For more information, call 1-800-229-5068
West Virginia State Police
http://www.wvstatepolice.com/
This website includes information on:
•
Amber Alerts
•
Submitting online tips to WVCRIME.COM
•
Criminal and Crash Report Request Form
•
Concealed Weapon Permit Form
•
Purchasers of Scrap Metal Form
•
Missing Children
•
Sex Offender Registry
•
Most Wanted
•
Driver’s Test (on-line practice test)
•
Road Conditions
•
Detachment locations
•
Vehicle Inspection Program and more
Families can contact 304-746-2100 for more information.
West Virginia Victim/Witness Assistance Program
http://www.vwapwv.com/
The mission statement: To enact and enforce consistent and fundamental rights for
crime victims while providing the victims with access to comprehensive and quality
services. Moreover, we strive to support, improve and replicate promising practices in
victims’ rights and services and to ensure that the voices of crime victims play a central
role in the state's response to violence.
Families can call 304-291-7286 or visit the website for more information.
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Mental Health
Children’s Mental Health Liaisons
Children’s Liaisons work for the Comprehensive Behavioral Health Centers. They are
responsible for increasing access to services and building capacity. They work with
communities, providers, and other various systems involved with children to increase
awareness about the services available. While the best way to access services is
through the Comprehensive Behavioral Health Centers listed below, caseworkers can
contact the following liaisons if they are hitting a brick wall or having a difficult time
accessing services.
Robin Weiner
robinircw@yahoo.com
(304) 792-7130
Logan-Mingo Area Mental Health
Serving Logan and Mingo Counties
Patty Flanagan
pattyflanagan@shcmhc.com
(304) 425-9541 ext. 261
Southern Highlands Mercer-McDowell-Wyoming Mental Health Council, Inc.
Serving Mercer, McDowell and Wyoming Counties
LuAnn Edge
ledge@potomachighlandsguild.com
(304) 257-1155 ext 232
Potomac Highlands Guild, Inc.
Serving Grant, Hampshire, Hardy, Mineral, and Pendleton Counties
Mindy Wass
Mindy.wass@prestera.org
(304) 525-7851 ext. 1268
Prestera Center for Mental Health Services
Serving Boone, Cabell, Clay, Kanawha, Lincoln, Mason, Putnam, and Wayne Counties
Lynne Stanley
lstanley@northwoodhealth.com
(304) 234-3500 ext. 3300
Northwood Health Systems, Inc.
Serving Marshall, Ohio, and Wetzel Counties
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Judy McCauley
jmccauley@achcinc.org
(304) 636-8212
Appalachian Community Health Center
Serving Randolph, Barbour, Tucker, and Upshur Counties
Monica Cogle
mcogle@eastridgehs.org
(304) 263-8954 ext. 174
EastRidge Health Systems
Serving Berkeley, Jefferson, and Morgan Counties
Tracy King
tking@fmrs.org
(304) 256-7100 ext 138
FMRS Health Systems, Inc.
Serving Fayette, Monroe, Raleigh, and Summers Counties
Dorothy Shanley
dshanley@healthwyasinc.com
(304) 723-5440 ext. 155
Healthways, Inc.
Serving Brooke and Hancock Counties
Jessica Crowder
jcrowder@shsinc.org
(304) or (800) 872-2090
Seneca Health Services, Inc.
Serving Greenbrier, Nicholas, Webster, and Pocahontas counties
Peggy Tordella
ptordella@uscwv.org
(800) 786-6480 or (304) 623-5661 ext. 275
United Summit Center
Serving Braxton, Doddridge, Gilmer, Harrison, Lweis, Marion, and Taylor Counties
Christina Lipscomb
clipscomb@valleyhealthcare.org
(304) 296-1731 ext. 4282
Valley HealthCare Systems
Serving Monongalia, Marion, Preston, and Taylor Counties
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Lisa Hutzler
lhutzler@westbrookhealth.com
(304) 485-1721 ext. 242
Westbrook Health Services, Inc.
Serving Calhoun, Jackson, Pleasant, Ritchie, Roane, Tyler, Wood, and Wirt Counties
Jackie Payne
Jackie.f.payne@wv.gov
(304) 558-8042
Bureau for Behavioral Health and Health Facilities
Statewide
Comprehensive Behavioral Health Centers
There are 13 Comprehensive Behavioral Health Centers in WV. These centers are
required to provide a minimum level of service irregardless of a patient’s ability to pay.
Services will vary among the centers but all provide core services including:
• Crisis – a 24 hour crisis line
• Linkage and Referral
• Support Services
• Treatment
Appalachian Community Health Center, Inc.
www.achcinc.org
725 Yokum Street
Elkins, WV 26241
(304) 636-3232
Regional Offices:
Randolph County (304) 636-3232
Barbour County (304) 823-3873
Tucker County (304) 478-2764
Upshur County (304) 472-2022
Eastern Panhandle Mental Health Center, Inc.
d.b.a. Eastridge Health Systems
www.eastridgehealthsystems.org
235 South Water Street
Martinsburg, WV 25401
(304) 236-8954 or (304)263-8955
Regional Offices: Berkeley County (304) 263-8954
Jefferson County (304) 725-7565
Morgan County (304) 258-2889
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FMRS Health Systems, Inc.
www.fmrs.org
101 South Eisenhower Drive
Beckley, WV 25801
(304) 256-7100
Regional Offices:
Fayette County (304) 574-2100
Monroe County (304) 772-5452
Raleigh County (304) 256-7100
Summers County (304) 466-3899
Healthways, Inc.
www.healthwaysinc.com
501 Colliers Way
Weirton, WV 26062
(304) 723-5440
Regional Offices:
Brooke County (304) 723-5440
No physical office in Hancock County – use Brooke County Office
Logan-Mingo Area Mental Health, Inc.
www.lmamh.org
P.O. Box 176
Logan, WV 25601
(304) 792-7130
Regional Offices: Logan County (304) 792-7130
Mingo County (304) 235-2954
Mercer-McDowell-Wyoming Mental Health Council, Inc.
d.b.a. Southern Highlands
www.shcmhc.com
200-12th Street Extension
Princeton, WV 24740
(304) 425-9541
Regional Offices:
Resource Guide 2009
Mercer County (304) 425-9541
McDowell County (304) 436-2106
Wyoming County (304) 294-5353
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Northwood Health Systems, Inc.
www.northwoodhealth.com
P.O. Box 6400
Wheeling, WV 26003
(304) 234-3500
Regional Offices:
Marshall County (304) 845-3000
Ohio County (304) 234-3500
Wetzel County (304) 455-3622
Potomac Highlands Guild, Inc.
www.potomachighlandsguild.com
P.O. Box 1119
Petersburg, WV 26847
(304) 257-4687
Regional Offices:
Grant County (304) 257-4687
Hampshire County (304) 822-3897
Hardy County (304) 538-2302
Mineral County (304) 788-2241
Pendleton County (304) 358-2351
Prestera Center for Mental Health Services
www.prestera.org
P.O. Box 8069
Huntington, WV 25705
(304) 525-7851
Regional Offices:
Boone County (304) 369-1930
Cabell County (304) 525-7851
Clay County (304) 587-4205
Kanawha County (304) 341-0511
Lincoln County (304) 824-5790
Mason County (304) 675-2361
Putnam County (304) 586-0670
Wayne County (304) 272-3466
Seneca Health Services, Inc.
www.shsinc.org
1305 Webster Road
Summersville, WV 26651
(304) 872-6503
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Regional Offices:
Greenbrier County (304) 645-3319
Nicholas County (304) 872-2659
Webster County (304) 847-5425
Pocahontas County (304) 799-6865
United Summit Center
www.uscwv.org
Number Six Hospital Plaza
Clarksburg, WV 26301
(304) 623-5661
Regional Offices:
Braxton County (304) 765-2801
Doddridge County (304) 873-2233
Gilmer County (304) 462-5721
Harrison County (304) 623-5661
Lewis County (304) 269-5220
Marion County (304) 367-9191
Valley Health Care
www.valleyhealthcare.org
301 Scott Avenue
Morgantown, WV 26508
(304) 296-1731
Regional Offices:
Monongalia County (304) 296-1731
Marion County (304) 366-7174
Preston County (304) 329-1059
Taylor County (304) 265-3947
Westbrook Health Services, Inc.
www.westbrookhealth.com
2121 East Seventh Street
Parkersburg, WV 26101
(304) 485-1721
Regional Offices:
Resource Guide 2009
Calhoun County Use Roane County Number
Jackson County (304) 372-6833
Pleasant County (304) 684-2656
Ritchie County (304) 643-2996
Roane County (304) 927-5200
Tyler County (304) 652-1319
Wirt County (304) 275-3301
Wood County (304) 485-1721
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Family Advocacy, Support, and Training Program (FAST)
http://www.lawv.net
The goal of the Family Advocacy, Support, and Training program is to develop a
statewide parent and youth support network that will empower families to participate in
planning, management, and evaluation of their child’s treatment and service needs.
The program assists in providing support through a multitude of services. To be
eligible, child must be 5 to 18 years of age or transitioning to adulthood up to the age of
22; legal guardian agrees to participate; child has a primary mental health (DSM-IV Axis
I) emotional and/or behavioral diagnosis; and at least one of the following – child’s level
of disability requires multi-agency intervention to improve conditions or child has
received mental health/behavioral health services for at least a year or these services
are expected to last more than a year.
For more information, families can call 1-866-255-4370
School Based Mental Health Centers
West Virginia has seven School Based Mental Health Centers serving 26 schools.
Families can contact the centers listed below for more information.
FMRS 101 S. Eisenhower Blvd. Beckley, WV 25801 Kathy Armentrout 304-256-7100
Minnie Hamilton Healthcare Center 186 Hospital Drive Grantsville, WV 26147 304-3549244
Potomac Highlands Guild P.O. Box 119 Petersburg, WV 26847 304-822-3897
Prestera Center for Mental Health P.O. Box 8069 Huntington, WV 25705 304-525-7851
Rainelle Medical Center 645 Kanawha Avenue Rainelle, WV 25962 304-438-6188
Westbrook Health Systems 2121 7th Street Parkersburg, WV 26101 304-485-1721
Suicide Hotlines
The following numbers are 24 hour hotlines that can help individuals in crisis who are
having suicidal thoughts or suicidal ideations.
For more information, families can contact:
1-800-784-2433 or 1-800-SUICIDE
1-800-273-TALK or 1-800-273-8255
Girls and Boys Town National Hotline (for teens)
1-800-448-3000 TTY 1-800-448-1833
Youth America Hotline
1-877-YOUTHLINE or 1-877-968-8454
The Trevor Project (to aid in suicide prevention for gay and questioning youth)
1-800-850-8078
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Military and Veteran’s
Veteran’s Benefits
http://www.va.gov/
This website offers information for veteran’s health benefits as well information
concerning benefits on:
•
Compensation and Pension
•
Education
•
Home Loans
•
Life Insurance
•
Vocational Rehabilitation
•
Vet Success
•
Survivors’ Benefits
•
Pharmacy Benefits
•
CHAMPVA
•
Burial Benefits
Families can visit the website http://www.va.gov or call one of the following listings:
VA Benefits: 1-800-827-1000
•
Burial
•
Civilian Health and Medical Program of the Department of Veterans Affairs
(CHAMPVA)
•
Death Pension
•
Dependency Indemnity Compensation
•
Direct Deposit
•
Directions to VA Benefits Regional Offices
•
Disability Compensation
•
Disability Pension
•
Education
•
Home Loan Guaranty
•
Life Insurance
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•
Medical Care
•
Vocational Rehabilitation and Employment
Beneficiaries in receipt of Pension Benefits: 1-877-294-6380
Education (GI Bill): 1-888-442-4551
Health Care Benefits: 1-877-222-8387
Income Verification and Means Testing: 1-800-929-8387
Life Insurance: 1-800-669-8477
Mammography Helpline: 1-888-492-7844
Special Issues - Gulf War/Agent Orange/Project
Lewisite/Ionizing Radiation: 1-800-749-8387
Shad/Mustard
Agents
and
Status of Headstones and Markers: 1-800-697-6947
Telecommunications Device for the Deaf (TDD): 1-800-829-4833
For health care services, contact your nearest VA medical facility.
Beckley
200 Veterans Avenue
304-255-2121 or 1-877-902-5142
Clarksburg
1 Medical Center Drive
304-623-3461 or 800-733-0512
Huntington
1540 Spring Valley Drive
304-429-6741 or 800-827-8244
Martinsburg
Route 9
304-263-0811 or 800-817-3807
Pittsburgh
University Drive
412-688-6000 or 800-309-8398
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Respite
FAIR (Family Alzheimers In-Home Respite)
http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta
bid/75/Default.aspx
Caring for a loved one with Alzheimer’s disease or a related dementia can be very
stressful, and caregivers need a regular break from the demands of the job. The FAIR
Program, available in every county of West Virginia, offers relief to family caregivers
and, at the same time, provides one-on-one attention and individualized activities for
persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR
gives caregivers the time to do things most of us take for granted—run errands, keep
appointments, visit family and friends, shop for groceries, or even take a nap. FAIR
clients (family caregivers) can receive up to sixteen hours of respite per week, based on
need and availability of hours and trained staff. The fee for FAIR services depends on
the income of the person with dementia.
For more information, families can access a brochure at
http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging
provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
Older Americans Act Programs/LIFE
http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7
6/Default.aspx
Individuals age 60 and older may be eligible for a variety of in-home services through
the Older Americans Act. These services are offered through county aging providers
(senior centers). As they may vary by county, please contact the providers for further
information. Examples of services include:
•
Home-delivered meals – a healthful meal—usually lunch—is delivered to the home
of an eligible homebound individual.
•
Assisted Transportation – assistance for those who have difficulties using regular
vehicular transportation
•
Chore – heavy cleaning and yard maintenance for seniors who are unable to handle
such tasks on their own
•
Homemaker – preparation of meals, shopping, managing medication, and laundry
for seniors who are unable to handle such tasks on their own
•
Caregiver Support – helping caregivers access information and assistance,
formation of support groups, and respite services for caregivers
LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the
senior center array of services. Services vary by county but are modeled after those
provided by the Older Americans Act.
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For more information, contact your county aging provider or the Bureau of Senior
Services at (304) 558-3317 or (877) 987-3646
Seniors
20% Discount Program
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
The Special Reduced Residential Service Rate Program (20% Utility Discount Program)
was established by statute to assist certain eligible participants in receiving a 20%
discount from their electric and/or gas company. In order to be eligible for this rate
reduction, one must be a recipient of either SSI, WV WORKS, or SNAP (former Food
Stamp Program) AND be 60 years of age or older. One must be a recipient of one of
these programs during November, December, January, February, and March to get the
discount for that month. The electric and/or gas company will be responsible for
determining your eligibility for the Special Reduced Residential Service Rate.
Benefits Check Up
http://www.benefitscheckup.org/
Many older people need help paying for prescription drugs, health care, utilities and
other basic needs. Ironically, millions of older Americans — especially those with limited
incomes — are eligible for but not receiving benefits from existing federal, state and
local programs. Ranging from heating and energy assistance to prescription savings
programs to income supplements, there are many public programs available to seniors
in need if they only knew about them and how to apply for them. Developed and
maintained by The National Council on Aging (NCOA), Benefits Checkup is the nation's
most comprehensive Web-based service to screen for benefits programs for seniors
with limited income and resources. Benefits Checkup includes more than 1,750 public
and private benefits programs from all 50 states and the District of Columbia, such as:
•
Prescription drugs
•
Nutrition (including Supplemental Nutrition Assistance (SNAP)/Food Stamps)
•
Energy assistance
•
Financial
•
Legal
•
Health care
•
Social Security
•
Housing
•
In-home services
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•
Tax relief
•
Transportation
•
Educational assistance
•
Employment
•
Volunteer services
Since 2001, millions of people have used Benefits Checkup to find benefits programs
that help them pay for prescription drugs, health care, rent, utilities, and other needs.
Families can visit the website at
https://www.benefitscheckup.org/index.cfm?gohome=true&partner_id=0
FAIR (Family Alzheimers In-Home Respite)
http://www.wvseniorservices.gov/HelpatHome/FAIRFamilyAlzheimersInHomeRespite/ta
bid/75/Default.aspx
Caring for a loved one with Alzheimer’s disease or a related dementia can be very
stressful, and caregivers need a regular break from the demands of the job. The FAIR
Program, available in every county of West Virginia, offers relief to family caregivers
and, at the same time, provides one-on-one attention and individualized activities for
persons with a written diagnosis of Alzheimer’s disease or a related dementia. FAIR
gives caregivers the time to do things most of us take for granted—run errands, keep
appointments, visit family and friends, shop for groceries, or even take a nap. FAIR
clients (family caregivers) can receive up to sixteen hours of respite per week, based on
need and availability of hours and trained staff. The fee for FAIR services depends on
the income of the person with dementia.
For more information, families can access a brochure at
http://www.wvseniorservices.gov/Portals/0/pdf/FAIR.pdf or call their local county aging
provider or the Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
Lighthouse for Seniors
http://www.wvseniorservices.gov/HelpatHome/Lighthouse/tabid/74/Default.aspx
Lighthouse is designed to assist those seniors who have functional needs in their
homes, but whose income or assets disqualify them for Medicaid services. The
Lighthouse Program, available in each county, is funded entirely by state monies and
provides support in four areas: personal care, mobility, nutrition, and housekeeping. An
individual may receive up to sixty hours of service per month, based on a client
assessment and resources available. To participate in the program one must be at least
sixty years of age and meet the functional eligibility need. Lighthouse has a sliding scale
fee reimbursement in place.
For more information, families can access a brochure at
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http://www.wvseniorservices.gov/Portals/0/pdf/Brochure-Lighthouse.pdf or call their
local county aging provider or the Bureau of Senior Services at (304) 558-3317 or (877)
987-3646
Long-Term Care Ombudsman Program
http://www.wvseniorservices.gov/StayingSafe/LongTermCareOmbudsmanProgram/tabi
d/81/Default.aspx
The mission of the Long-Term Care Ombudsman Program is to enhance the quality of
life, improve the level of care, protect individual rights, and promote the dignity of each
senior citizen and/or person with a disability, of any age, housed in a long-term care
facility. Long-term care facilities include nursing homes, assisted living facilities, and
other types of care homes. Ombudsmen are not employed by the long-term care
facilities. West Virginia's State Ombudsman is employed by the Bureau of Senior
Services, and the Bureau contracts with Legal Aid of West Virginia to conduct the dayto-day operation of the program.
For more information, call 1-800-834-0598 to speak with an ombudsman or to request
services.
Medicaid Aged and Disabled Waiver Program
http://www.wvseniorservices.gov/HelpatHome/MedicaidAgedandDisabledWaiver/tabid/7
7/Default.aspx
The Medicaid Aged and Disabled Waiver (ADW) Program provides in-home and
community services to individuals 18 years of age and older who are medically and
financially eligible. Medical eligibility is based on a functional assessment by a medical
professional. Financial eligibility is determined at county Department of Health and
Human Resources offices; assets cannot exceed $2,000 and income can be no more
than $2,022 per month. Effective July 1, 2009, the Medicaid Aged & Disabled Waiver
began new Managed Enrollment and Member Enrollment processes. Services provided
in the Aged and Disabled Waiver Program includes:
•
Case Management – development of a service and support plan by a case
management agency that reflects the wishes and preferences of the ADW member.
•
Consumer-Directed Case Management – an ADW member may choose to direct his
own case management
•
Homemaker – long-term direct care and support services (assistance with personal
hygiene, nutritional support, and environmental maintenance) that are necessary in
order to enable an individual to remain at home rather than enter a long-term care
facility.
•
Transportation – an ADW member may be transported by the homemaker in order to
gain access to services and activities in the community
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•
RN Assessment and Review – a registered nurse will complete assessments of the
ADW member at regular intervals to ensure that the member’s plan of care is
meeting his/her needs
•
ADW members are paid a flexible monthly stipend to recruit, hire, and supervise
their own workers
For more information, contact an aged and disability resource center in your area.
Statewide Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088
or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595
or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372
or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372
or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
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Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341
or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341
or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341
or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming
1460 Main Street, Box 8
Princeton, WV 24740
Toll Free: 1-866-598-2372
or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372
or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
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304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medicaid Personal Care
http://www.wvseniorservices.gov/HelpatHome/MedicaidPersonalCare/tabid/78/Default.a
spx The Medicaid Personal Care Program includes hands-on, in-home services
provided to those who are medically and financially eligible. A medical assessment is
completed by a physician, assets can be no greater than $2,000, and income can be no
greater than $674 per month. Services are provided by personal care agencies.
Services provided in Personal Care include assistance with:
•
Personal Hygiene
•
Dressing
•
Feeding
•
Nutrition
•
Environmental Support (Light Housekeeping)
•
Health-Related Tasks
For more information, call the call the Bureau of Senior Services’ Medicaid helpline at
866-767-1575 or contact an aged and disability resource center in your area. Statewide
Toll Free line: 1-866-987-2372
Region 1 - Counties Served: Brooke, Calhoun, Doddridge, Gilmer, Hancock,
Harrison, Marion, Marshall, Monongalia, Ohio, Pleasants, Ritchie, Tyler, Wetzel,
Wirt, Wood
105 Bridge Street
PO Box 2086
Wheeling, WV 26003
Toll Free: 1-800-924-0088
or: 304-830-2779
Fax: 304-242-2437
Office hours: M-F 8:00am-5:00pm
9541 Middletown Mall
Fairmont, WV 26554
Toll Free: 1-877-363-1595
or: 304-363-1595
Fax: 304-363-1598
Office hours: Monday-Friday 8:30am-4:30pm
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Region 2 - Counties Served: Boone, Cabell, Jackson, Kanawha, Lincoln, Logan,
Mason, Mingo, Putnam, Roane, Wayne
500 Westmoreland Drive, Suite 201 A
Dunbar, WV 25064
Toll Free: 1-866-981-2372
or: 304-720-6863
Fax: 304-720-6864
Office hours: Monday-Friday 8:00am-4:00pm
1115 20th Street
Huntington, WV 25703
Toll Free: 1-866-981-2372
or: 304-781-8250
Fax: 304-781-8250
Office hours: Monday-Friday 8:00am-4:00pm
Region 3 - Counties Served: Barbour, Berkeley, Grant, Hampshire, Hardy,
Jefferson, Lewis, Mineral, Morgan, Pendleton, Preston, Randolph, Taylor, Tucker,
Upshur
PO Box 869 (mailing)
8 Airport Road
Petersburg, WV 26847
Toll Free: 1-800-296-5341
or: 304-257-2847
Fax: 304-257-4958
Office hours: Monday-Friday 8:30am-4:30pm
115 Aikens Center, Suite 18
Martinsburg, WV 25404
Toll Free: 1-800-296-5341
or: 304-263-3943
Fax: 304-267-6184
Office hours: Monday-Friday 8:00am-4:00pm
1109 US 33 East
Elkins, WV 26241
Toll Free: 1-800-296-5341
or: 304-630-2207
Fax: 304-636-6508
Office hours: Monday-Friday 8:00am-4:00pm
Region 4 - Counties Served: Braxton, Clay, Fayette, Greenbrier, McDowell,
Mercer, Monroe, Nicholas, Pocahontas, Raleigh, Summers, Webster, Wyoming
1460 Main Street, Box 8
Princeton, WV 24740
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Toll Free: 1-866-598-2372
or: 304-425-2040
Fax: 304-425-2066
Office hours: Monday-Friday 8:30am-4:30pm
309 Main Street
Rainelle, WV 25962
Toll Free: 1-866-598-2372
or: 304-438-4070
Fax: 304-438-4071
Office hours: Open Fridays 8:30am-4:30pm
State Contact
Jenni Sutherland, LSW
West Virginia Bureau of Senior Services
1900 Kanawha Blvd. E Charleston, WV 25305
304-558-3317 Ext 65
jsutherland@wvseniorservices.gov
Medicare
http://www.medicare.gov/
For general Medicare information, ordering Medicare booklets, and information about
health plans, contact 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7 days a
week for assistance. English and Spanish-speaking customer service representatives at
this number can answer questions about the Original Medicare Plan and provide up-todate information regarding the health plans available in your area. TTY users please call
1-877-486-2048.
Older Americans Act Programs/LIFE
http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7
6/Default.aspx
Individuals age 60 and older may be eligible for a variety of in-home services through
the Older Americans Act. These services are offered through county aging providers
(senior centers). As they may vary by county, please contact the providers for further
information. Examples of services include:
•
Home-delivered meals – a healthful meal—usually lunch—is delivered to the home
of an eligible homebound individual.
•
Assisted Transportation – assistance for those who have difficulties using regular
vehicular transportation
•
Chore – heavy cleaning and yard maintenance for seniors who are unable to handle
such tasks on their own
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•
Homemaker – preparation of meals, shopping, managing medication, and laundry
for seniors who are unable to handle such tasks on their own
•
Caregiver Support – helping caregivers access information and assistance,
formation of support groups, and respite services for caregivers
LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the
senior center array of services. Services vary by county but are modeled after those
provided by the Older Americans Act.
For more information, contact your county aging provider or the Bureau of Senior
Services at (304) 558-3317 or (877) 987-3646
Social Security Benefits
http://www.ssa.gov
The Social Security Office offers many services to families. Services include:
•
Requesting a Social Security Card
•
Retirement benefits applications
•
Disability benefits applications
•
Supplemental Security Income applications
•
Medicare Information
Families can visit the website http://www.ssa.gov or call 1-800-772-1213
Tel-Assistance/Lifeline and Link-Up
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
Through Tel-Assistance/Lifeline, telephone companies’ offer reduced basic service to
eligible low-income elderly and disabled customers. The Division of Family Assistance
issues applications to eligible recipients and provides ongoing eligibility information to
the telephone companies and informs them when customers are no longer eligible for
Tel-Assistance. This is handled centrally by the Division of Family Assistance.
Through Link Up, telephone companies offer a discount on telephone installation to lowincome households. Applications and certification of eligibility are handled
centrally by the Division of Family Assistance.
West Virginia Bureau of Senior Services
http://www.wvseniorservices.gov/
As our nation's aging population grows, about 27,000 West Virginia Baby Boomers will
turn 60 every year. The Bureau of Senior Services will continue to focus on the
changing needs of older West Virginians and to lead the way with programs that
promote health, dignity and independence.
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For more information, look on the web at http://www.wvseniorservices.gov/ or call 304558-3317 or 877-987-3646
West Virginia Consumer Protection
The Consumer Protection and Anti-Trust Division of the State Attorney General’s Office
offers information ranging from credit reports to identity theft to consumer alerts.
For more information, contact 800-368-8808
West Virginia Senior Legal Aid
http://www.wvseniorservices.gov/StayingSafe/WestVirginiaSeniorLegalAid/tabid/82/Def
ault.aspx
West Virginia Senior Legal Aid provides free civil legal services and counsel to senior
West Virginians age 60 and older, with a focus on economically or socially
disadvantaged, disabled, and rural seniors. Senior Legal Aid's web site is an excellent
resource for outreach materials and information.
For more information, call 1-800-229-5068
West Virginia Transition Services
http://www.wvseniorservices.gov/HelpatHome/WestVirginiaTransitionInitiative/tabid/79/
Default.aspx Through a collaborative effort among the West Virginia Bureau of Senior
Services, the West Virginia Bureau for Medical Services, and the West Virginia
Olmstead Office, the Transition Initiative was created to assist those with disabilities and
seniors who reside in nursing facilities to live and be supported in their communities.
The Initiative enables those who are served to experience increased independence,
dignity, choice, and flexibility to access in-home and community supports. Funding of
up to $2,500 is provided for reasonable and necessary start-up costs, including security
deposit for housing, set-up utility fees, moving expenses, essential home furnishings,
and home accessibility adaptations.
For more information call the West Virginia Olmstead Office at 304 558-3287 or the
Bureau of Senior Services at (304) 558-3317 or (877) 987-3646
Substance Abuse
Alcoholics Anonymous
www.aa.org
Alcoholics Anonymous® is a fellowship of men and women who share their experience,
strength and hope with each other that they may solve their common problem and help
others to recover from alcoholism. The only requirement for membership is a desire to
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stop drinking. There are no dues or fees for AA membership; we are self-supporting
through our own contributions. AA is not allied with any sect, denomination, politics,
organization or institution; does not wish to engage in any controversy, neither endorses
nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics
to achieve sobriety.
For more information, families can call 1-800-333-5051 or 1-800-711-6375
Narcotics Anonymous
www.na.org
Narcotics Anonymous is an international, community-based association of recovering
drug addicts with more than 43,900 weekly meetings in over 127 countries worldwide.
Membership is open to all drug addicts, regardless of the particular drug or combination
of drugs used. When adapting AA's First Step, the word "addiction" was substituted for
"alcohol," thus removing drug-specific language and reflecting the "disease concept" of
addiction. Narcotics Anonymous provides a recovery process and peer support network
that are linked together. One of the keys to NA's success is the therapeutic value of
addicts working with other addicts. Members share their successes and challenges in
overcoming active addiction and living drug-free, productive lives through the
application of principles contained within the Twelve Steps and Twelve Traditions of
NA. These principles are the core of the Narcotics Anonymous recovery program.
Narcotics Anonymous itself is a non-religious program of recovery; each member is
encouraged to cultivate an individual understanding-religious or not-of the spiritual
principles and apply these principles to everyday life. There is no social, religious,
economic, racial, ethnic, national, gender, or class-status membership restrictions.
There are no dues or fees for membership; most members regularly contribute in
meetings to help cover the expenses incurred for the rent of a facility space. Narcotics
Anonymous is not affiliated with other organizations, including other twelve step
programs, treatment centers, or correctional facilities. As an organization, NA does not
employ professional counselors or therapists, nor does it provide residential facilities or
clinics. Additionally, the fellowship does not provide vocational, legal, financial,
psychiatric, or medical services. NA has only one mission: to provide an environment in
which addicts can help one another stop using drugs and find a new way to live. In
Narcotics Anonymous, members are encouraged to comply with complete abstinence
from all drugs including alcohol. It has been the experience of NA members that
complete and continuous abstinence provides the best foundation for recovery and
personal growth. NA as a whole has no opinion on outside issues, including prescribed
medications. Use of psychiatric medication and other medically indicated drugs
prescribed by a physician and taken under medical supervision is not seen as
compromising a person's recovery in NA.
For more information, families can call 1-800-766-4442 or 304-344-4442
WV DHHR BHHF Division on Alcoholism and Drug Abuse
http://www.wvdhhr.org/bhhf/ada.asp
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The Division of Alcoholism and Drug Abuse of the Bureau for Behavioral Health and
Health Facilities oversees the statewide provision of substance abuse treatment and
prevention services for adults and adolescents. The Division fulfills this function
primarily through contractual arrangements with the state's 13 community behavioral
health centers and other agencies. The Division's other primary responsibilities as the
federal government's identified single state agency for substance abuse funds are: to
manage the block grant funding, identify service needs, facilitate training, and provide
leadership for collaborative community efforts in the areas of both prevention and
treatment.
Families can visit the website for links to information, a substance abuse program
locator, and other resources.
Substance Abuse Mental Health Services Administration (SAMSHA) Substance
Abuse and Mental Health Information Center
http://ncadi.samhsa.gov/
This website offers the world's largest resource for current information and materials
concerning alcohol and substance abuse prevention, intervention, and treatment.
Families can visit the website for a wealth of information or call 1-800-662-HELP (4357)
to access SAMHSA’a 24 hour toll free treatment referral line.
Substance Abuse Programs in WV
The following programs offer a variety of treatment and recovery services. Services will
vary from agency to agency.
Alpha Chemical Treatment (ACT) Unit
100 Crosswind Drive
Fairmont, WV 26554
(304) 363-2228
Amity Center
(Westbrook Health Services)
1011 Mission Drive
Parkersburg, WV 26101
(304) 485-1781
Appalachian Public Inebriated Shelter
(c/o Appalachian Community Health Center)
725 Yokum Street
Elkins, WV 26241
Linda Measley, Referral Contact
(304) 472-2022
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C.A.R.E.S.
1716 7th Avenue
Charleston, WV 25315
(304) 341-0337
Dr. Lee Jones Miracles Happen Center
201 Edginton Lane
Wheeling, WV 26003
(304) 242-0217
East Ridge Treatment Center
(East Ridge Health Systems – Multi Purpose Program)
125 West Martin Street
Martinsburg, WV 25401
(304) 263-2037
Intensive Outpatient/Modified Residential Treatment Program
(FMRS Mental Health Council)
101 South Eisenhower Drive
Beckley, WV 25801
(304) 256-7100
Genesis Program
Parkersburg, WV 26101
Melissa Nelson, Contact Person
(304) 295-5665
Legends
12th Street Extension
Princeton, WV 24740
(304) 425-7740
MICA Program
(Mildred Mitchell-Bateman Hospital)
P.O. Box 448
Huntington, WV 25709
(304) 525-7801
Mid-Ohio Valley Fellowship Home
1030 George Street
Parkersburg, WV 26101
(304) 485-3341
New Beginnings
Columbia Street
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Fairmont, WV 26554
(304) 363-2500
Parcer Program
7004 Kanawha Avenue
St. Albans, WV 25177
(304) 722-3368
Parcway
P.O. Box 8069
Huntington, WV 25705
(304) 697-1790
Parc West
1420 Washington Avenue
Huntington, WV 25704
(304) 697-1790
Olympic Center-Preston
P.O.Box 158
Kingwood, WV 26537
(304) 329-2400 or 1-800-537-6237
Renaissance Women and Children’s Program
P.O. Box 8069
Huntington, WV 25705
(304) 525-4673
Unity House
125 West Martin Street
Martinsburg, WV 25401
(304) 263-2037
Valley Addition Recovery Unity
Box 223
Hopemont, WV 26764
(304) 789-3142
Women and Girls Substance Abuse Information
http://www.whitehousedrugpolicy.gov/females/index.html
The Office of National Drug Control Policy announces the Women, Girls and
Substance Abuse Web page. This resource includes statistics about substance use
among women and girls, a description of ONDCP initiatives and a recent outreach
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effort, and frequently asked questions in various subject areas. It also provides
information about and links to additional resources.
Families can access the website for more information.
WV Prescription (Rx) Drug Abuse Quitline
http://www.wvrxabuse.org/
The Prescription Drug Abuse Quitline has been developed specifically to assist you in
determining your personal quitting needs. Our phone educators are highly trained in
crisis and addictions. A supportive staff member will provide you with exactly the kind of
professional one-on-one support that increases your chances of quitting successfully.
The following services are available to all callers:
•
Educational information and self-help materials on attaining drug treatment and
abstinence
•
Assistance to individuals who are not abusing, but have a family member or loved
one who is
•
More comprehensive planning sessions and individual phone education with up to 4
follow-up sessions
•
A combination of these services
To learn more about the program or to enroll in the program right away, simply call 1866-WV-QUITT and get started today!
Supports
Big Brothers/Big Sisters
Big Brothers Big Sisters is committed to providing children with positive caring adult
mentors. Through these professionally managed one-to-one relationships, children are
able to build lasting friendships that enhance their emotional, social, and recreational
well-being.
Big Brothers Big Sisters of North Central WV (Harrison, Marion, Monongalia &
Preston Counties)
500 Mylan Park, Suite 2
Morgantown, WV 26501
304-983-2383 ext 104
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Big Brothers Big Sisters of South Central WV (Kanawha, Putnam, and Jackson
Counties)
1021 Quarrier Street
Medical Arts Building Suite 506
Charleston, WV 25301
304-746-7900
Big Brothers Big Sisters of the Eastern Panhandle
117 N. Queen Street
Martinsburg, WV 25401
(304) 263-5522
Big Brothers Big Sisters of the Tri-State (Cabell and Wayne Counties)
501 5th Avenue
Suite 3
Huntington, WV 25701
304-522-2191
Boy Scouts of America
http://www.scouting.org/
The Boy Scouts of America is one of the nation’s largest and most prominent valuesbased youth development organizations. The BSA provides a program for young people
that builds character, trains them in the responsibilities of participating citizenship, and
develops personal fitness.
For nearly a century, the BSA has helped build the future leaders of this country by
combining educational activities and lifelong values with fun. The Boy Scouts of
America believes — and, through nearly a century of experience, knows — that helping
youth is a key to building a more conscientious, responsible, and productive society.
For more information, families can contact their local council:
Buckskin Council
2829 Kanawha Blvd E
Charleston, WV 25311
304-340-3663
Allohak Council
1340 Juliana Street
Parkersburg, WV 26101
304-422-4507
Mountaineer Area Council
P.O. Box 388
1831 Speedway
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Fairmont, WV 26555
304-366-3940
Ohio River Valley Council
P.O. Box 6186
Wheeling, WV 26003
1-800-365-8028
Tri State Area Council
823 Adams Avenue
Huntington, WV 25704
304-523-3408
Shenandoah Area Council
107 Youth Development Ct
Winchester, VA 22602
540-662-2551
Potomac Council
P.O. Box 212
Cumberland, MD 21501
Boys and Girls Clubs of America
http://www.bgca.org/
In every community, boys and girls are left to find their own recreation and
companionship in the streets. An increasing number of children are at home with no
adult care or supervision. Young people need to know that someone cares about them.
Boys & Girls Clubs offer that and more. Club programs and services promote and
enhance the development of boys and girls by instilling a sense of competence,
usefulness, belonging and influence. Boys & Girls Clubs are a safe place to learn and
grow – all while having fun. They are truly The Positive Place For Kids.
Families can contact 1-800-854-CLUB to locate their local club.
Childhelp USA
Information for parents, child abuse victims, and concerned individuals
Families can contact 1-800-422-4453 for more information.
Family Times Newsletter
http://fh.ext.wvu.edu/programs
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The Family Times Newsletter is a series of newsletters for adults with children ages 5-8
to help them gain knowledge and adopt new parenting practices. Each newsletter
focuses on a topic of concern to parents and offers specific recommendations for
putting the information into practice in their family interactions. Print-ready newsletters
are available on the Internet (http://www.wvu.edu/publications/the_family_times)
Girl Scouts of America
http://girlscouts.org/
Girl Scouts of the USA is the world’s preeminent organization dedicated solely to girls—
all girls—where, in an accepting and nurturing environment, girls build character and
skills for success in the real world. In partnership with committed adult volunteers, girls
develop qualities that will serve them all their lives, like leadership, strong values, social
conscience, and conviction about their own potential and self-worth.
For more information, families can contact their local council:
Girl Scouts of Black Diamond Council, Inc.
Charleston, WV
304-345-7722
Girl Scouts of Kentucky’s Wilderness Road Council, Inc.
Lexington, KY
800-475-2621
Girl Scouts of Shawnee Council, Inc.
Martinsburg, WV
1-888-263-8834
Healthy Families/Healthy Children
http://hfhc.ext.wvu.edu/
In 14 counties, Extension faculty and key partners assist local communities in building
relationship enhancement, financial literacy, and parenting skill sets to strengthen
individuals’ skills and knowledge in making important relationship choices and positive
methods of family interactions. For additional information, see the Healthy Families /
Healthy Children Web site (http://hfhc.ext.wvu.edu) or contact them by e-mail
(hfhc@mail.wvu.edu). Contact: Angela Faulkner-Vaglienti 304-239-2796 ext 3439
In Home Family Education
In-Home Family Education is a powerful, proactive strategy to reduce adverse childhood
experiences. These programs build “protective factors” which enable families to deal
more successfully with whatever challenges arise. Protective factors are the safeguards
(health screenings or parent education, for instance) that help families avoid or cope
with negative experiences that could otherwise lead to poor outcomes for their children
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(such as medical problems or failing grades).In Home family education or home visiting
programs offer parents of small children a variety of support services. Eligibility criteria
and enrollment information varies from program to program.
Healthy Families America (Cabell and Wayne counties)
Cabell County
625 4th Avenue
Huntington, WV 25717
304-523-9587
Wayne County
320 Keyser Street
Wayne, WV 25570
304-272-6692
Parents as Teachers
Brooke Hancock Family Resource Network (Brooke and Hancock Counties)
304-393-4987
Clay County Board of Education (Clay County)
304-587-4266
East End Family Resource Center (Kanawha)
304-344-1656
Marshall County Starting Points Center (Marshall County)
304-232-2250
Monongalia County Board of Education (Monongalia County)
304-291-9330
Monongalia County Starting Points Center (Monongalia County)
304-983-7700 Ext 204
Monroe County Board of Education (Monroe County)
304-772-3094
Preston County Caring Council (FRN) (Preston and Taylor Counties)
304-329-1968
Rainelle Medical Center (Greenbrier and Pocahontas Counties)
304-438-6188 Ext. 1027
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REACHH Family Resource Center (Summers and Mercer Counties)
304-466-2226
Tucker County PAT (Tucker County)
304-478-3827
Upper Kanawha Valley Starting Points Center (Kanawha County)
304-595-5521
Wetzel County Board of Education (Wetzel County)
304-455-2441 Ext. 115
Wetzel County Center for Children and Families (Tyler and Wetzel Counties)
304-455-2468
Maternal Infant Health Outreach Workers (MIHOW)
A.B.L.E. Families (Mingo and Lincoln Counties)
304-393-4987
New River Health Association (Fayette and neighboring communities in
Greenbrier, Raleigh, and Nicholas)
304-469-2415
Northern Panhandle Head Start (Ohio County)
304-233-3290
Right From the Start (statewide)
http://www.wvdhhr.org/rfts/
Families can call 1-800-642-8522 or visit the website to locate a provider in their area.
Lions Clubs International
http://lionsclubs.org/EN/index.php
Lions meet the needs of local communities and the world. Our more than 1.3 million
members in 205 countries and geographic areas are different in many ways, but we
share a core belief – community is what we make it. Most notably, the Lion’s Clubs are
recognized for their “sight” program that often provides eye exams and eyeglasses. For
more information or to find a Lion’s Club in your community, contact your local library,
Chamber of Commerce, or visit the website above.
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National Re-Entry Resource Center
The Council of State Governments Justice Center has launched the National Reentry
Resource Center, an initiative designed to advance the safe and successful return of
individuals from prisons and jails to their communities. This initiative provides
comprehensive resources and support to help reduce recidivism and strengthen
neighborhoods and families. There are many organizations around the country that offer
services to individuals who have been incarcerated and their families, but it can be
difficult to figure out which services are available in your community. We have compiled
information that we hope will help you find the services you need.
Families can visit http://www.nationalreentryresourcecenter.org/audiences/incarceratedindividuals to access the directory of services available to incarcerated individuals
returning home.
Relatives as Parents Program (RAPP)
The WV Relatives as Parents Program (RAPP) offers support and resource information
to kinship families. Kinship families are defined as grandparents, aunts, uncles, cousins
or other relatives having full responsibility of children because the parents are not able
or not willing to care for them. Mission WV maintains a warm line for relative caregivers.
Call 1-866-CALL-MWV for information about RAPP services, resources, or just a
listening ear. Other resources are a free lending library with materials related to kinship
issues, cash stipends for support groups, workshops, special activities; and a list serv.
The RAPP group has produced several publications including a Resource Guide, A
Legal Guide, and a Question and Answer Guide. All publications and the Warm Line
Leaflet can be downloaded at the Mission WV website, www.missonwv.org.
For further information about the above services, call the Warm Line at 1-866-CALLMWV or email Laura Lou Harbert at lharbert@missionwv.org.
Salvation Army Services
http://www.salvationarmyusa.org
The Salvation Army offers a variety of services based on community need. Services
may include clothing assistance, camps for children, and Christmas assistance.
Services vary from community to community.
For more information, families can contact their local Salvation Army:
Barbour, Taylor, Tucker and Randolph Counties
The Salvation Army
111 Beech St.
Grafton, WV 26354
304-265-3565
Berkeley, Jefferson and Morgan Counties
The Salvation Army
501 Virginia Ave.
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Administration and Social Services Office: 508 Virginia Ave.
Martinsburg, WV 25401-1679
304-267-4612
Boone, Logan and Mingo Counties
The Salvation Army
544 Stratton St.
Logan, WV 25601
304-752-8131
Braxton, Doddridge, Gilmer, Harrison, Lewis, and Upshur Counties
The Salvation Army
1010 S. Chestnut St.
Clarksburg, WV 26302-0366
304-622-2360
Thrift Store
1010 1/2 South Chestnut St.
Clarksburg, WV 26301
304-622-2360
Brooke County
The Salvation Army
401 Commerce St.
Wellsburg, WV 26070
304-737-0071
Cabell, Lincoln, Mason, and Wayne Counties
The Salvation Army
1235 3rd Ave.
Administrative and Social Services Office: 1227 3rd Avenue
Huntington, WV 25712
304-529-2401
Calhoun, Jackson, Pleasants, Ritchie, Wirt, and Wood Counties
The Salvation Army
534-570 Fifth St.
Parkersburg, WV 26102
304-485-4529
Thrift Store
570 5th St.
Parkersburg, WV 26101
304-485-3654
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Clay, Kanawha, and Putnam, Roane Counties
The Salvation Army
301 Tennessee Ave.
Charleston, WV 25302
Mail Address: P.O. Box 6130
Charleston, WV 25362-6130
304-343-4548
Charleston (Citadel), WV
The Salvation Army
301 Mary St.
Charleston, WV 25322-0546
304-342-6833
Wyoming Street Thrift Store
207 Wyoming Street
Charleston, WV 25302
304-344-5531
Spencer/Roane County
The Salvation Army
145 Main St.
Spencer, WV 25276
304-927-5801
Spencer Thrift Store
145 Main Street
Spencer, WV 25276
304-927-5801
Putnam County
The Salvation Army
Village Shopping Center
Teays, WV 25560
304-757-9332
Fayette, Nicholas, Raleigh, Webster, and Wyoming Counties
The Salvation Army
312 S. Fayette St.
Beckley, WV25802-1573
304-253-9541
The Salvation Army Thrift Store
600 South Fayette St.
Beckley, WV 25801
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304-253-6061
Grant, Greenbrier, Hampshire, Hardy, Mineral, Pendleton, and Pocahontas
Counties
Divisional Headquarters
The Salvation Army
814 Light St.
Baltimore, MD 21230
410-347-9944
Hancock County
The Salvation Army
800 Cove Road
Offices and Social Services: 794-96 Cove Road
Weirton, WV 26062
304-748-4310
Thrift Store
794 Cove Road
Weirton, WV 26062
304-748-4310
Marion, Monongalia and Preston Counties
The Salvation Army
1264 University Ave.
Morgantown, WV 26507
304-296-3525
Kingwood Thrift Store
124 Morgan St.
Kingwood, WV 26537
304-329-1245
Morgantown Thrift Store
1224 University Ave.
Morgantown, MD 26507
304-292-5243
Marshall, Tyler and Wetzel Counties
The Salvation Army
700 Jefferson Ave.
Moundsville, WV 26041-0220
304-845-0510
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Moundsville Thrift Store
253 Jefferson Ave.
Moundsville, WV 26155
304-845-8722
New Martinsville Thrift Store
245 Wetzel St.
New Martinsville, WV 26155
304-455-5151
McDowell, Mercer, Monroe and Summers Counties
The Salvation Army
300 Princeton Ave.
Princeton, WV 24740
304-425-2971
Family Thrift Store
818 Mercer St.
Princeton, WV 24740
304-425-2515
Ohio County
The Salvation Army
Corps Community Center
3333 Eoff St.
Wheeling, WV 26003
304-233-4412
Administration and Social Services Office:
140 16th Street
Wheeling, WV 26003-6627
304-233-4400
Thrift Store
138 16th Street
Wheeling, WV 26003
304-233-4400
Starting Points Centers
The Starting Points Centers (SPCs) bring together existing early care and education
services in a single location such as a school or other neighborhood building. This
comprehensive approach increases the accessibility of services, brings resources
together in one place, provides family support and education, and integrates early care
and education services. Young children are impacted at the earliest stage possible in a
prevention-oriented model focused on helping children enter school ready to learn.
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SPCs serve young children and their families, prenatal to age five, but can include
children through age eight.
For more information on the services offered, families can contact their local Starting
Points Centers.
Doddridge County Starting Points Center, Inc.
P.O. Box 206
Smithburg, WV 26436
304-873-3500
Fayette County
Watch Me Grow Starting Points Center
P.O. Box 238
Alloy, WV 25002
304-779-3109
Kanawha County Starting points Center
Dawes Elementary
P.O. Box 149
Miami, WV 25134
304-595-5521
Lincoln County Starting Points Center
Plesant View Community Center
110 Beech Street
Branchland, WV 25506
304-824-2278
Marshall County Starting Points Centers
200 Logan Street
McMechen, WV 26040
304-232-2250
Mercer County
CASE Starting Points Family Resource Center
307 Federal Street
Bluefield, WV 24701
304-431-3637
Monongalia County Starting Points Center
Waitman Barbe Elementary School
688 River Road
Morgantown, WV 26501
304-284-2890 ext 204
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Morgan County Starting Points Center
292 N. Washington Street, Unit 103
Berkeley Springs, WV 25411
304-258-5600
Internet Resources
The following is a list of resources, by no means exhaustive, that families can look for
information and support.
American Academy of Pediatrics
www.aap.org
Association for Children with a Disability
www.acd.org.au
Family.com
www.family.com
I am your Child
www.iamyourchild.org
Parenting Support for Unique Families
www.comeunity.com
Parenthood.com
http://www.parenthood.com/index.php
Parent Soup
www.parentsoup.com
Parents Place
www.parentsplace.com
Zero to Three
www.zerotothree.org
Transportation
Older Americans Act Programs/LIFE
http://www.wvseniorservices.gov/HelpatHome/OlderAmericansActProgramsLIFE/tabid/7
6/Default.aspx
Individuals age 60 and older may be eligible for a variety of in-home services through
the Older Americans Act. These services are offered through county aging providers
(senior centers). As they may vary by county, please contact the providers for further
information. Examples of services include:
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•
Home-delivered meals – a healthful meal—usually lunch—is delivered to the home
of an eligible homebound individual.
•
Assisted Transportation – assistance for those who have difficulties using regular
vehicular transportation
•
Chore – heavy cleaning and yard maintenance for seniors who are unable to handle
such tasks on their own
•
Homemaker – preparation of meals, shopping, managing medication, and laundry
for seniors who are unable to handle such tasks on their own
•
Caregiver Support – helping caregivers access information and assistance,
formation of support groups, and respite services for caregivers
LIFE (Legislative Initiative for the Elderly) is a state-funded program and part of the
senior center array of services. Services vary by county but are modeled after those
provided by the Older Americans Act.
For more information, contact your county aging provider or the Bureau of Senior
Services at (304) 558-3317 or (877) 987-3646
Utility Assistance
20% Discount Program
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
The Special Reduced Residential Service Rate Program (20% Utility Discount Program)
was established by statute to assist certain eligible participants in receiving a 20%
discount from their electric and/or gas company. In order to be eligible for this rate
reduction, one must be a recipient of either SSI, WV WORKS, or SNAP (former Food
Stamp Program) AND be 60 years of age or older. One must be a recipient of one of
these programs during November, December, January, February, and March to get the
discount for that month. The electric and/or gas company will be responsible for
determining your eligibility for the Special Reduced Residential Service Rate.
Low Income Energy Assistance Program (LIEAP)
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
The Low Income Energy Assistance Program (LIEAP) assists eligible households with
the cost of home heating through direct cash payments or payments to utility companies
on their behalf. A crisis component is available for households without resources facing
the loss of a heating source. Eligibility for both program components is based on a
combination of factors, including income, type of heating payment, and total heating
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costs. The Division of Family Assistance (DFA) operates LIEAP in each of the DHHR
field offices for a short time each winter, usually beginning with a mail-out to targeted
households. In addition, DFA contracts with the Community Action network and with
regional Agency on Aging offices to perform outreach and accept LIEAP applications at
their local sites. LIEAP will officially open for general intake on Monday, December 1st,
and close at the end of the day on Friday, December 12th. Applications may be
obtained at local DHHR offices, Community Action agencies, or senior centers operated
by an Area Agency on Aging. The online application will also be available on the DHHR
website at www.wvinroads.org. In situations where a heating emergency exists,
applicants must be seen by a DHHR Worker.
Tel-Assistance/Lifeline and Link-Up
http://www.wvdhhr.org/bcf/family_assistance/utility.asp
Through Tel-Assistance/Lifeline, telephone companies’ offer reduced basic service to
eligible low-income elderly and disabled customers. The Division of Family Assistance
issues applications to eligible recipients and provides ongoing eligibility information to
the telephone companies and informs them when customers are no longer eligible for
Tel-Assistance. This is handled centrally by the Division of Family Assistance.
Through Link Up, telephone companies offer a discount on telephone installation to lowincome households. Applications and certification of eligibility are handled
centrally by the Division of Family Assistance.
Women’s Health
Access WV
http://apps.wvinsurance.gov/accesswv/
AccessWV is a health plan created by West Virginia statute to provide health insurance
to West Virginians who have been unable to find or who have been denied health
insurance in the private market because of a medical condition. It also provides
coverage to people who are eligible under the Federal Portability Act or under the IRS
Health Coverage Tax Credit Program.
For more information or an application, families can contact 1-866-445-8491 or 304558-8264 or visit the web at http://apps.wvinsurance.gov/accesswv/handouts.htm
Adolescent Pregnancy Prevention Initiative
http://www.wvdhhr.org/appi/
The Adolescent Pregnancy Prevention Initiative (APPI) provides development, oversight
and coordination of adolescent pregnancy prevention activities. A focus area within the
Family Planning Program, the goal of APPI is to reduce the number of pregnancies
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among adolescents through improved decision making, abstinence, or access to
contraceptive services. This statewide initiative provides Pregnancy Prevention
Specialists who work to increase public awareness of problems associated with early
sexual activity and childbearing and collaborate with existing community organizations
to promote local activities for adolescent pregnancy prevention. Educational
presentations are available for classrooms, community groups, faith organizations and
parents on adolescent pregnancy prevention.
For more information, families can call 1-800-642-8522 or visit the website for more
information.
Free Clinics (Health Rights)
http://www.wvochs.org/dpc/freeclinics.aspx
Free Clinics (Health Rights) provide basic primary care, specialty services, and
pharmacy to uninsured people who meet low income guidelines. Most of the medicines
provided are donated by pharmaceutical companies, or are purchased through the
Federal 340B Program.
West Virginia has 11 qualifying free clinics which rely heavily on grants provided by the
West Virginia State Legislature and administered through the Division of Primary Care.
Each year grants totaling nearly $3,000,000 provide comprehensive medical care to
more than 75,000 enrolled patients with approximately 250,000 office visits each year.
For more information, families can look here
http://www.wvochs.org/shared/content/primarycare/pcsites/primary%20care%20clinics_
webuse.pdf or call 304-558-4007
Beckley Health Right
111 Randolph Avenue
Beckley, WV 25802
(304) 253-3577
Hinton Health Right
209 Temple Street
Hinton, WV 25951
(304) 466-9222
Ebenezer Medical Outreach
1448 Tenth Avenue
Huntington, WV 25701
(304) 529-0753
Health Access
489 Washington Avenue
Clarksburg, WV 26301
(304) 622-2708
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Milan Puskar Health Right
Post Office Box 1519
Morgantown, WV 26507-1519
(304) 292-8234
West Virginia Health Right
1520 Washington Street East
Charleston, WV 25311
(304) 343-7003
Eastern Panhandle Free Clinic
Post Office Box 549
Charles Town, WV 25414
(304) 724-6091
Good Samaritan Clinic, Inc.
911 Emerson Avenue
Parkersburg, WV 26104
(304) 422-7357
Mercer Health Right
Route 2 – Box 378
Bluefield, WV 24701
(304) 323-2431
Susan Dew Hoff Memorial Clinic
925 Liberty Street
West Milford, WV 26451
(304) 745-3700
Wheeling Health Right
61 29th Street
Wheeling, WV 26003
(304) 233-3869
Love Your Heart Talks
http://fh.ext.wvu.edu/programs
Heart disease is the #1 cause of death among women. Women often are unaware of
the risks and symptoms and may not practice preventive habits. Love Your Heart Talks
aims to reduce heart disease among W.Va. women through informal talks. Community
women trained to share Love Your Heart Talks with friends, family, neighbors use a
Love Your Heart Talks kit with a video of W.Va. women’s stories, talking points,
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handouts, and pre/post surveys. This personalized, woman-to-woman approach has
proven to raise women’s knowledge and awareness of heart disease risk factors,
actions, and resources.
Families can contact 304-293-2796 ext. 3426 for more information.
Right from the Start
http://www.wvdhhr.org/rfts/
Having a new baby can be one of the most rewarding times of your life, but it can also
be one of the most challenging. Having someone to talk to during your pregnancy
and/or after you have your baby can make this time easier. You can have a local
community nurse or social workers, called a “care coordinator”, meet with you while you
are pregnant to help you learn ways to have a healthy pregnancy. The care coordinator
can help you find resources in your community to help with your needs.
•
Are you pregnant or do you have a baby less than one year old?
•
Do you need help paying the medical bills for your pregnancy care and delivery?
•
Do you want to know more about caring for your baby or the services available to
you while you are pregnant?
•
Would you like more information about eating healthy or feeding your baby?
•
Would you like to learn how to reduce the risk of Sudden Infant Death Syndrome
(SIDS)?
•
Do you need help in finding a medical provider for your pregnancy or for your baby?
•
Do you need transportation assistance to your medical appointments?
•
Are you pregnant and feeling depressed, have a drug problem, are a victim of
domestic violence, want to stop smoking, drinking alcohol, or feel alone?
•
Are you being hurt by someone?
If so, the Right from the Start Project may be for you!
To be eligible for all the services of RFTS throughout your pregnancy and for 60 days
after the baby is born you must:
•
Live in West Virginia.
•
Be pregnant.
Apply for Medicaid - Click here to apply online
NOTE: Pregnant teens age 19 and under who have no insurance to cover prenatal
care are eligible for all RFTS Services regardless of family income. The pregnant teen
must first make an application for Medicaid coverage at the DHHR office and be denied
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services. The DHHR worker will then forward the Medicaid denial to the OMCFH for
coverage of pregnancy services.
Families can call 1-800-642-8522 for more information.
Teen Pregnancy Prevention Information
http://www.wvdhhr.org/appi/
Start early and start often talking to your teens about sex. The following resources will
help parents know what to say and when to start. These are online resources.
Adolescent Directory Online
http://education.indiana.edu/aboutus/AdolescenceDirectoryonLineADOL/tabid/4785/Def
ault.aspx
Provides parents with information on adolescent issues
Families are Talking
http://www.familiesaretalking.org
The Family Project, which includes the Families Are Talking Website and newsletter, is
a project of the Sexuality Information and Education Council of the United States
(SIECUS). This project is designed to empower parents and caregivers to
communicate with their children about sexuality-related issues, to provide tools to help
families communicate about these issues, and to encourage parents, caregivers, and
young people to become advocates on the local, state, and national levels for sexualityrelated issues including comprehensive sexuality education programs in the schools.
4Parents.gov
http://www.4parents.gov
4Parents.gov is part of a new national public education campaign designed to provide
parents with the information, tools, and skills they need to help their teens make the
healthiest choices.
Talking with Kids about Tough Issues
http://www.talkingwithkids.org
Provides information to encourage parents and caregivers to talk with their children
earlier and more often about tough issues like sex, HIV/AIDS, violence, alcohol, and
drug abuse. The site was developed and is maintained by Children Now and The Henry
J. Kaiser Family Foundation.
WV Coalition Against Domestic Violence
http://www.wvcadv.org/index.html If you are in immediate danger we urge you to dial
911. If you need a referral to your closest Domestic Violence Program, you can call the
National Domestic Violence Hotline at 1-800-799-SAFE twenty-four hours a day, 7 days
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a week. If you are currently in an abusive relationship, be aware that your abuser can
track where you've been on the internet on a home computer.
If you need help from the statewide central service office of the West Virginia Coalition,
please contact us at 304-965-3552
WV Family Planning Program
http://www.wvdhhr.org/mcfh/wvfp/index.asp
The WV Family Planning Program contracts with approximately 148 local health
departments, primary care and rural health centers, college and university student
health clinics, hospitals, and private medical practices to deliver clinical family planning
services to eligible individuals.
Services include:
•
Comprehensive medical examinations
•
Free contraceptive methods
•
Health Education and Counseling
•
Pregnancy tests
•
Basic fertility information
•
Follow-up and referral for identified medical needs
Families may be eligible for family planning services if they:
•
work at an entry-level, temporary, minimum-wage or other low-paying job
•
don’t have a job
•
are a student
•
can’t afford monthly birth control after paying for basic needs
•
have health insurance that doesn’t cover birth control and your income qualifies
•
have Medicaid but not HMO coverage
•
lost your WV WORKS (TANF) or other benefits
For more information, families can access the clinic locator at
http://www.wvdhhr.org/mcfh/wvfp/clinicinfo.asp or they can call 304-558-5388 or toll-free
1-800-642-8522
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West Virginia Breast and Cervical Cancer Screening Program
http://www.wvdhhr.org/bccsp/
The WVBCCSP provides clinical breast examinations (CBEs), mammograms, and Pap
tests for eligible women, as well as diagnostic testing for women whose screening
outcome is abnormal. Since Program inception in 1991, the WVBCCSP has enrolled
over 107,000 women and provided more than 209,000 Pap tests, 136,000
mammograms, and 198,000 breast exams. While screening services are key to early
detection, their existence alone is insufficient to achieve a reduction in the illness and
death associated with these diseases. As required by the Centers for Disease Control
and Prevention (CDC), the WVBCCSP engages in the following activities in order to
implement a comprehensive program:
•
Program Management
•
Screening and Diagnostic Services
•
Education and Outreach
•
Partnership and Collaboration
•
Evaluation (Surveillance, Quality Assurance, and Technical Assistance)
For more information, families can contact 304-558-5388 or 1-800-642-8522
West Virginia Women Infants and Children (WIC)
http://ons.wvdhhr.org/
WIC is the Special Supplemental Nutrition Program for Women, Infants and Children.
WIC was established in 1972, as a pilot project following a national survey that found
anemia and inadequate growth to be common among American children in low-income
families. In 1974, WIC was established as a discretionary program, available throughout
the United States. WIC is primarily funded through the United States Department of
Agriculture. It is administered by the West Virginia Bureau for Public Health, Office of
Nutrition Services. WIC is a federally funded discretionary program. It provides services
to as many eligible individuals as funding allows. WIC focuses on the link between good
nutrition and good health. In West Virginia, eight local contract agencies provide direct
participant services. WIC’s goal is to identify and correct nutritional deficiencies which, if
left untreated, could lead to a poor quality of life for our citizens. As a part of the Bureau
for Public Health, WIC regulations have not been directly affected by welfare reform
legislation. WIC can be an effective partner with social service programs to assist
working families in providing for their children. Supplemental food, when packaged with
sound nutrition advice can help parents insure their children are receiving a good
foundation for a healthy life. With today’s focus on education, the WIC Program
becomes even more relevant in the lives of children. The demonstrated benefits of the
WIC Program provide dramatic evidence that efforts to achieve success in the
classroom can begin long before a child enters kindergarten. Beginning with prenatal
care and encouragement to breastfeed followed by education about nutrition for
toddlers and preschoolers, research findings show that WIC children had better
vocabulary and number memory scores than their non-WIC peers. The effect of iron
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Children and Families Resource Guide
deficiency anemia on children’s ability to learn has also been well-documented. The
WIC Program strives to eliminate iron-deficiency anemia in low income children.
Participation in WIC also results in Medicaid savings. Women who receive WIC services
have better birth outcomes than their non-WIC peers. Babies are less likely to be born
prematurely, mothers are more likely to receive adequate prenatal health care, and
infant and fetal mortality rates decline. Direct WIC services are intended to identify and
correct nutrition problems during critical stages of growth and development. While WIC
focuses on prevention as an adjunct to health care, WIC staff are often the first to
identify problems which require follow-up care. WIC intervention results in health care
savings.
WIC services include:
•
Nutrition counseling and education
•
Breastfeeding promotion and support
•
Health screening
•
Medical and social service referrals
•
Monthly food packages
Families can contact 304-558-0030 or visit
http://ons.wvdhhr.org/Participant/LocalAgencySites/tabid/1150/Default.aspx to find their
county WIC agency.
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