Role: Sheltered Housing Assistant (Part – time) – Ref 943 Hours: 17.5 hours per week (Monday, Tuesday and Wednesday AM Salary: £16,159 - £17,838 FTE (£8,079.50 - £8,919 for 17.5 hours per week) Location: Apex House, Levenshulme Duration: Permanent Tier: 7A Your Housing Group is one of the UK's largest social housing providers with over 33,000 homes across the North West, Yorkshire and the Midlands. As well as a wide range of homes for social and affordable rent, Your Housing Group also provides homes for sale and shared ownership as well as Extra Care housing, sheltered and supported accommodation for older people and young adults. Our mission is "transforming your lives and your communities" and we do this by providing the people who live in our communities with a wide range of guidance and support services. Reporting to the Regional Sheltered Housing Manager the primary purpose of this role is to support the Sheltered Housing Officers to deliver excellent services in order to meet performance targets. The role assumes responsibility for responding to routine housing and support related enquiries from residents and Scheme Managers and to provide administrative support to the local/regional team as required. You will need to be an excellent communicator as the role will be the first point of contact for residents and is fundamental to providing an excellent and effective service. You will be joining a supportive environment, where we live our values within an IIP Gold accredited organisation and Employer of the Year, Cheshire Business Awards 2014 If you believe you have the skills, experience and knowledge to perform effectively in this role we would like to hear from you. Please visit us at www.yourhousinggroup.co.uk/careers to access further information about this role, and our application form or contact the People Enquiries team at recruitment@yourhousinggroup.co.uk. When completing your application please use the Experience Section to detail how your experience demonstrates the requirements of the role. Please quote reference 943 on all correspondence. Closing date: Thursday 22 January 2015 Interview Date: Friday 6 February 2015 Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property. It also operates the scheme for any applicants who declare they have a disability. These applicants who meet the minimum requirements for the role as set out in the role profile and person specification will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.