BRITISH ASSISTANCE AND PROSPERITY OFFICER Contract Period: One (1) year The BTCO in Taipei is part of a worldwide network of 230 posts, representing British interests overseas. Our office in Taipei has thirty-six members of staff. Background The British Assistance and Service Section provide help and advice to British nationals who are in difficulty while living or travelling in Taiwan. We provide up-to-date travel advice and other information to help British nationals travel safely. If there is a major crisis or incident in Taiwan affecting British nationals, we provide a range of help to those affected. The Prosperity team reports on the economy for UK businesses and Government, lobbies on behalf of UK companies for improvements to the business environment, works with administration to promote low carbon development and promotes scientific collaboration between the UK and Taiwan. The team works with a range of Taiwanese stakeholders in areas from offshore RMB banking to energy policy. It objectives are covered in various sections of the CBP. Main duties and responsibilities  To provide administrative support, a degree of frontline assistance work and cover to the Senior British Assistance Officer, including: o Assistance (prisoners, arrests, hospitalisations, deaths), maintenance of prisoner accounts; o Lead officer for British National Overseas issues; liaison with Taiwan authorities, other UK posts, community organisations, representative offices; o Consular administration, answering general enquiries, conducting customer services and playing a part in crisis preparedness;  To provide administrative support to the Prosperity Section. This will mean: o Supporting team to serve wider Prosperity objectives; o Helping to organise meetings and events such as calls, conferences, roundtables, visits by UK experts to Taiwan and visits from Taiwan to the UK and so on; o Researching and monitoring changes in Taiwan’s economic, trade and climate policies. Skills required:      Excellent interpersonal and communication skills; Ability to work with contacts and colleagues at all levels; Personal drive and the ability to be a self-starter ; Strong organisational, analytical and time management skills, with good attention to detail; Flexible, resilient under pressure and decisive with a proven record of delivering results to a high standard within tight deadlines. Minimum qualifications:      Experience in administrative kind of work A college/ university level degree or equivalent experience is preferred; Fluent in English and Mandarin, oral and written Strong IT computer skills using Microsoft Word, Excel, PowerPoint, Office, Internet and MS Project. Experience with Oracle systems and databases preferred Some fluency in Cantonese and Taiwanese dialects would be desirable (but not necessary) Able to demonstrate the following Competences: Seeing the Big Picture Making Effective Decisions Changing and Improving Delivering Value for Money Collaborating and Partnering Managing a Quality Service The British Trade & Cultural Office offers a competitive remuneration package, with gross salary starting from TWD 36,572 per month x 13.5, benefits, a leave entitlement and training package. Specific training and mentoring for the role will be provided for the successful candidate. This may include training in London and the region. To Apply Please send your CV and the completed job application form, which can be downloaded from our website at https://www.gov.uk/government/world/organisations/british-trade-cultural-officetaiwan/about/recruitment by Thursday, 26 February 2015, to taipei.recruitment@fco.gov.uk. Please note that incomplete applications will not be taken into consideration. Only those candidates who are successful in the initial sift of applications will be contacted and invited to attend an interview. The interview will be conducted in English. Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Trade & Cultural Office are subject to Terms and Conditions of Service according to local Taiwan employment law. Candidates must have the correct permit to work in Taiwan in order to apply. No accommodation or relocation expenses are payable in connection with this position. The British Trade & Cultural Office is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.