Opening Date: Closing Date: Location: Vacancy Notice No. Job Classification: Ministry/Department/Unit: Position Details: 10 February 2015 27 February 2015 Tortola 26/2015 Grade 13 Police Department One year probationary period Established position Employment Type: Full-time Remuneration/Benefits: Entry level salary starts from $42,486 – $67,509. Salary is commensurate with relevant qualifications and experience. JOB VACANCY NOTICE Information Technology Manager Government of the Virgin Islands ROLE SUMMARY The successful applicant will manage the Information Technology Unit of the RVIPF providing technological support and strategies to facilitate the implementation and maintenance of an efficient and modern information technology strategic solution. MAIN RESPONSIBILITIES 1. Ensure the smooth and efficient operations of the unit. 2. Plan, organise, direct, control and evaluate the operations of information systems including mobile working and OCTRICIS interconnectivity. 3. Assist in the identifying, evaluating, modifying and implementing computer solutions that will meet the business needs of customers within the timeframe and cost requirements in order to provide good customer service. 4. Consult with department managers to develop system solutions consistent with organisational objectives, negotiating vendor contracts for the purchase and installation of hardware and software as required. 5. Create, develop and communicate policies, processes, procedures and standards for network, software and hardware use, including security, backup and recovery plan to ensure proper use and handling of any down time or emergency situations. 6. Instruct users in the use of standard business and administrative software, including word processing, spreadsheets and datasets, as well as provide technical support and training to staff to ensure sufficient knowledge and assistance for day-to-day use in the Department. 7. Investigate and respond to customer queries regarding quality to ensure an effective customer service. Maintain log and/or list of required repairs and maintenance. 8. Supervise the installation and maintenance of hardware and software. 9. Ensure that computer systems and peripheral equipment are installed, adequate, upgraded and working properly with minimum down time, as well as ensure that all servers are fully functional to ensure efficiency within the Department. Troubleshoot the network operating system (approving access, accounts etc.), hardware, and software. 10. Maintain an inventory of computer parts and equipment at appropriate level to ensure that any issues or shortages are dealt with in a timely manner with minimum interruptions. 11. Perform any other related duties as required by supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the department. BEHAVIOURAL COMPETENCIES WORKING CONDITIONS/ ENVIRONMENTAL FACTORS MINIMUM QUALIFICATIONS AND EXPERIENCE 1. 2. 3. 4. 5. Manage own resources and professional development Provide leadership in area of responsibility Ensure products and services meet quality requirements Obtain information for decision-making Analyse information Normal office environment Fieldwork Irregular and extended work hours Bachelor’s Degree in Computer Science, Information Technology or a related area Five (5) years’ experience in a related area Excellent knowledge of Government structure, policies and procedures Excellent knowledge of information systems, users and applications Ability to learn a wide range of relevant programming languages and environments Excellent knowledge of methods and techniques used in operations Excellent knowledge of relevant computer software applications Sound knowledge of the use of standard office equipment Sound interpersonal and organisational skills Excellent analytical and decision-making skills Sound oral and written communication skills Ability to work well under pressure HOW TO APPLY It is the policy of the Government of the Virgin Islands that appointments to the Public Service, and promotions within the Service, be based on the merit principle – without discrimination based on race, age (save as restricted by law), religion, political affiliation, sexual orientation, marital status, or family relationship. CONTACT THE DEPARTMENT OF HUMAN FOR MORE INFORMATION ABOUT THE EMPLOYMENT PROCESS: Department of Human Resources • Central Administration Building • Wickhams Cay I • Road Town • Tortola • British Virgin Islands | Tel (284) 468-2178 • Fax (284) 468-3191 • E-mail hrdbvi@gov.vg All applications for employment must be submitted to the address provided below by the job closing date. Agency: Public Service Commission c/o Department of Human Resources Central Administration Complex Road Town, Tortola VG 1110 British Virgin Islands Or by email: hrdbvi@gov.vg Applicants should submit the Employment Application (available at: www.bvi.gov.vg); a Résumé/Curriculum Vitae of their relevant experience and qualifications; with two personal reference letters; certified copies of identification, citizenship, and academic certifications/diplomas/licenses, along with a police certificate from your place of residency. Important Notice: Qualified candidates who are considered for potential employment with the Government of the Virgin Islands may be requested to provide further criminal history record information. Evidence of a criminal conviction or other relevant information obtained shall not automatically disqualify an individual from employment with the Government of the Virgin Islands. It is the policy of the Government of the Virgin Islands that appointments to the Public Service, and promotions within the Service, be based on the merit principle – without discrimination based on race, age (save as restricted by law), religion, political affiliation, sexual orientation, marital status, or family relationship. CONTACT THE DEPARTMENT OF HUMAN FOR MORE INFORMATION ABOUT THE EMPLOYMENT PROCESS: Department of Human Resources • Central Administration Building • Wickhams Cay I • Road Town • Tortola • British Virgin Islands | Tel (284) 468-2178 • Fax (284) 468-3191 • E-mail hrdbvi@gov.vg