Benefits 2015 Summary Individual service Secure benefits A message from the Director Dear Members and Prospective Members, Are you thinking about changing health insurers? Or are you already with us and are looking for more information on the service available to you from the BKK? The following pages provide detailed information on the benefits offered by BKK Wirtschaft & Finanzen (BKK WF) and the options open to you. Not every health insurer is the same – on the contrary. We are a medium-sized insurer offering a transparent benefits portfolio and a wide range of supplementary programmes to keep you healthy. A personal advisory service, individual support and the search for alternative solutions are an integral part of our work. Who we are BKK Wirtschaft & Finanzen (BKK WF) emerged in 2007 from the occupational health insurance fund of KPMG AG, the leading audit, tax and advisory firm. Committed employer and member representatives on the executive board secure the ongoing strategic development of our efficient and flexible structure. This ensures our members receive maximum benefits and comprehensive advice, rapidly and without the red tape. We don‘t deal in exclusions or waiting times: from the day they join, our new members have full, unrestricted access to all benefits. The BKK WF articles of association allow a wide range of additional benefits. Our insurance advisors can use this freedom in your best interests. We participate in the use of recognised new but untested therapies [Außenseitermethoden] and always seek alternative solutions instead of simply sending people away. Comprehensive and above all transparent benefits are a key priority at BKK, as is frank and open communication with members and contractual partners on the strengths and weaknesses of statutory health insurance. Unlike other health insurers and despite our good results, we do not display test seals of any kind – such awards are not always reliable. We only make promises which we can and do keep and prove. BKK WF is ideal for all those looking for a statutory health insurer offering strong and transparent benefits. 2 In 2015, BKK WF is combining incentives and useful supplementary benefits in an attractive package tailored to all its members and all sections of society. Service is our top priority. If you would like additional information on a specific area or have individual needs or queries, simply contact one of our specialist advisors. We will provide rapid assistance with a minimum of red tape – that is one of our key strengths. Wishing you a healthy 2015, Björn Hansen Director of BKK Wirtschaft & Finanzen The benefits / How to join Key benefits at a glance Are you looking for a health insurance provider that offers you more than the usual standard? When it comes to protecting your health, is it important to you to have a partner that keeps you fully informed of your rights at all times? If so, BKK WF is the perfect choice for you. We are a modern service provider where competent consultancy and convenient service go hand in hand. We combine a number of worthwhile additional benefits and financial attractiveness: + Greater benefits: For example: we cover the costs of homeopathic and anthroposophic remedies, as additional alternative therapies, from approved contractual partners. Osteopathic treatment and herbal remedies can also qualify for cover. We pay for a wide range of additional vaccinations – even for foreign travel – and refund all costs up to 500 euros for fitness courses. + Attractive bonus programmes: Healthy living is even more whorthwhile witz out bonus programs: as well as improving your quality of life, you can collect a fixed annual bonus of 100 euros if you take part in three healthy activities – for instance if you are member of a fitness studio oder sports club. We also offer our own programmes for children and refund the full costs of certain travel health insurance policies for each participant. Participants in our programmes for GPs or the chronically ill are rewarded with a registration bonus of 40 or as much as 60 euros. + Medical Advice Hotline: Are you looking for a new GP or specialist after moving house? Do you need an appointment with a specialist in your area? Our partner INFOMED-Gesundheitswegweiser ensures you have around-theclock access to doctors and nurses to respond in depth and at length to your medical queries. INFOMED can be contacted 24 hours a day. lf staff involved in this service are bound by medical confidentiality. The costs of the service and the costs of calls are borne by BKK WF. How to join Despite its somewhat unusual name („Business & Finance“), BKK WF is a health insurer open to all across Germany with just a few exceptions*. Usually, notice of termination of your previous insurance is required before you can move insurers. We do not need confirmation of cancellation from anyone starting an apprenticeship, or (re-)entering employment subject to statutory insurance, who is switching from private or family insurance. We will, however, always contact you in good time if we need any further details or documents to process your application. Family insurance Unlike a private insurer, we can insure spouses and civil partners without additional contributions. The same applies for children until they turn 23; or until they are 24 if they are still at school or engaged in vocational training. „Children“ includes largely dependant stepchildren and grandchildren, foster children and the children of children covered by the family insurance. Non-contributory insurance primarily excludes persons who are exempt, insured individually or in full-time self-employment, or whose total monthly income exceeds 405 euros (for those in marginal part-time employment [geringfügige Beschäftigtung], permitted total monthly income is 450 euros). Recommend and benefit As a thank-you for choosing us, and a little incentive to recommend us to family, colleagues or friends, we give you a bonus of 20 euros for every new BKK member who comes to us through you. For more information, please see the back of our magazine „revista“ or our website: www.bkk-wf.de. * U nfortunately, BKK WF is not open to people resident and working in Sleswick-Holstein, Thuringia, Saxony-Anhalt or Mecklenburg-Western Pomerania. ** The same also applies if an existing increased contribution is raised further, or surplus dividend payouts are reduced. 3 BKK WF branch Kassel BKK WF headquater Melsungen GKV Statutory Health Insurance (GKV) The German health system still counts as one of the best in the world, but not as one of the simplest. It is often difficult to understand how it functions, not only for people who have just arrived in Germany or have not yet lived here long. Just the question of whether you can take out health insurance, and how, is difficult to answer. Although we cannot respond to every potential query, this guide is still a good orientation assistant. Whoever lives and works in Germany is usually covered by statutory insurance. Ninety percent of the population are insured through one of the health insurance companies within statutory health insurance (e.g. AOK, BKK, DAK or IKK). You pay a specific amount towards the insurance each month. The amount is determined by the level of the monthly income. In addition to that amount your employer pays another part. If you become ill or have an accident and have yourself treated by a doctor or in hospital, your health insurance will cover the treatment costs, except for the statutory additional payments. This means that no insured person suffers financial hardship due to illness in Germany. Therefore the health insurance pays not only for medical treatment but also for the medicines the doctor prescribes for you. If you cannot work due to illness, your employer will also, as a rule, continue to pay your wages for 6 weeks. After this the health insurance will provide sick pay for a certain amount of time. Thus, the statutory health insurance is a dependable safeguard in case of illness. Particular cases can also be: accidents or treatment of diseases of employed persons. If you cannot pursue your profession any longer, due to illness, necessary measures will be covered if need be by other organisations, e.g. by the pension or the accident insurance. The responsibilities of statutory health insurance are subject to change, from time to time. Regulations, e.g. about benefits, contributions, or referrals from one doctor to another can be changed in the near future. The health insurance that you are insured with will update you on the changes. The general principle in statutory health insurance is solidarity. The insurance premiums are 4 commensurate with the income, and do not depend on whether one has a family, is female or male, is old already or perhaps is frequently ill. This means that a person with a higher income will pay more into the insurance than a person with a lower income. In this system, the young support the old, single people support families, and healthy payers support sick ones. Yet, everybody has a right to the same statutory benefits. Insured persons There is a difference between being insured by statutory insurance and being privately insured. Usually, employees whose annual income does not exceed a certain amount (the amount changes annually, – the current amount can be found under „compulsory insurance” on the supplementary sheet), as well as trainees, unemployed people, students, pensioners, artists and publicists are members of the statutory insurance scheme. The members of their families can be insured with them free of charge, if they have little or no income. There is an age limit for children, depending also on whether they are still participating in vocational training or higher education. Handicapped children are covered through their parents without any age limit, if their disability prevents them from supporting themselves. Self-employed individuals and employees with a gross income above a certain amount can take out statutory or private health insurance voluntarily. You may choose your health insurance company yourself. At the doctor’s Regardless of whether you have private or statutory insurance, in Germany you may choose your doctor yourself. Statutory insurance members may only choose between the doctors who are registered and under contract to the statutory insurance scheme, which almost all doctors are, in practice. One differentiates between family doctors and specialized doctors. Family doctors are general practitioners, paediatricians and some of the practitioners specialized in internal medicine. You should always go to the same family doctor because he/she knows you and your state of health best. If necessary, he will refer you to the correct specialist. Specialists are doctors specialised in certain areas, for example gynaecologists or ear, nose and throat doctors. You can go directly to a specialist when you are sick, but you will have to pay the additional practice fee. If the referral of the family doctor to the specialist is handed in later you will receive a refund of the practice fee. Health insurances pay rewards to their members for always going to their family doctor first. Prior to deciding on a doctor, it is wise to consider what is important to you. Maybe you would rather be treated by a woman doctor than a doctor who is a man. Maybe the location of the doctor’s surgery is important for you because you rely on public transport to get there. It can be worth it to compare the surgery hours of different doctors, too. You can inform yourself as well about whether the surgery is always very crowded, and whether there are always long waiting periods. A good doctor will listen to you properly and explain to you in understandable terms what he is doing and why he recommends which treatment. He links his work to that of other doctors and thus refers you to a specialist or a hospital if needed. If you are not satisfied with your doctor or you do not trust him, GKV you can change to another doctor. You should not do this too often, though, because every doctor has to get to know you all over again, and you him or her. Apart from this, changing doctors frequently may often also lead to unnecessary duplication of diagnostic procedures, for example X-rays, which may be a risk to your health. Preparing for appointment Before going to see the doctor, you should start preparing yourself for the appointment, for instance by accurate self-observation and writing down your complaints. Make a list of your current medications, too, and whether you recently received treatment elsewhere. You can also write down questions you want to ask the doctor. If you do not speak German well enough, you should take somebody with you for interpreting. The health insurance does not have to cover the cost for interpreting during a visit to your doctor. There are no obstacles to you choosing a member of your family, or a friend who understands Ger- man better to accompany you to the doctor. In many towns, there are lists available naming doctors who speak other languages or who have foreign language-speaking staff. For your visit to the doctor‘s it is best to make an appointment in advance by telephone. This will help you to reduce waiting periods. If you need an appointment urgently because you are acutely ill you should say so on the phone. You can of course go to see the doctor during surgery hours without an appointment, but you must expect longer waiting times. If you are seriously ill or very weak and therefore cannot go yourself to see the family doctor, he can also come to your home. Making use of this possibility of a visit at home should be reserved for situations when you are really unable to go to see the doctor. In hospital The doctor attending you will determine whether you need to be admitted to hospital for treatment of an illness, or for an operation. With statutory health insurance you can only be treated in accred- ited hospitals. For example, all University hospitals are also accredited. Treatment in a private clinic is impossible for statutory health insurance members. Your doctor will give you a note of referral for hospital treatment. On this note you will find listed the two closest hospitals best suited for your treatment. If you choose a different hospital for treatment, you might have to pay for the extra cost. In this case, speak to your doctor and health insurance, and feel free to explain about special religious aspects. You will be referred by your family doctor or specialist to the hospital. He will write you an admission note which you have to take to the hospital with you. For some operations you do not need to stay in hospital for days or weeks at a time. These operations can be performed in a hospital or specialist clinic as out-patient treatment. This means that you can go home on the same day after the operation is performed. A longer stay in the hospital is referred to as „in-patient treatment”. 5 Comprehensive cover BKK WF benefits Our benefits portfolio is as diverse as our members. For those in their first job or enjoying their well-earned retirement; for singles and for families, we offer just the benefits you need – and of course make full use of flexibility under our articles of association in the best interests of our customers. For all (eventualities) & not just for singles Just as in your professional life, getting priorities right is also essential in health insurance. We welcome those with mandatory insurance, voluntary insurance and the self-employed – BKK offers excellent standard benefits for people in all walks of life. Medical treatment Both the older health insurance cards and the new electronic cards give you a free choice of around 150.000 licensed doctors and psychotherapists operating within the statutory health insurance system. Integrated care Our members have access to the best possible treatment options for a range of illnesses, thanks to numerous integrated care contracts. Integrated care brings together outpatient, inpatient and rehabilitative care for our members, and this closer coordination means more effective treatment. Practices, hospitals, pharmacies, physiotherapists, rehabilitation professionals and psychologists all have the same, clearly defined therapeutic goal. BKK WF has a range of integrated care contracts; a list is available in our special contract database at www.bkk-wf.de. If you fall ill and your doctor suggests the option of – voluntary – participation in integrated care, simply contact us: we will be happy to help. 6 Medical Advice Have you recently relocated and are Wherever you happen to be and when- looking for a a new General Practitioner ever you need an answer or support, you or medical specialist? Do you need a can reach medically trained staff on the comprehensive consultation about an following number from wherever you illness – including for children– or a the- are in Germany. The costs of this service rapy? So you need an appointment with and the telephone call are covered by a specialist in your area? Our professio- BKK WF. nal partner „INFOMED-GESUNDHEITSWEGWEISER“ is available to you day and freecall: 0800 38 65 43 5 night with consultations from doctors E-Mail: kdn.bkkwundf@md-medicus.net and nurses, who will be able to answer your questions in detail and without Please Note: INFOMED is an independent time pressure. service provider and adheres to strict data protection rules as well as rules cover- THE „INFOMED GESUNDHEITSWEGWEIS- ing medical confidentiality. The content ER“ is a ‘round the clock’ information of the conversation and will of course service for all your health questions.The not be passed on to the BKK. Please have INFOMED specialists naturally speak Eng- your membership card ready when you lish as well as several other languages. call INFOMED. Comprehensive cover Drugs BKK WF will cover the costs of generic drugs prescribed by doctors operating within the statutory health insurance system, provided these drug qualify for reimbursement. Patients only pay a contribution to the prescription based on the price of the drug: 10 percent of the pharmacy retail price per drug and at least 5 euros but no more than 10. Children and young people up to the age of 18 are exempt from prescription charges. that their drugs are no longer sourced from all providers on the market, but instead come from specific partner manufacturers. BKK WF‘s partners are reliable, established companies with long experience in the pharmaceutical sector. The drugs provided always contain exactly the same active agents as your previous prescriptions and are of equally high quality. There may be differences in colour, form and packaging, but there is absolutely no difference in effectiveness or safety. Contracts with specific pharmaceutical companies agreeing reduced rates for their drugs offer potential savings for health insurers. Under these contracts, we commit to preferential drug purchasing for our members from certain manufacturers, and in return receive a discount. For our members, this means Reference prices Cover for drugs which are not discounted is limited to defined statutory sums. These „reference prices“ are the maximum amounts up to which drug prices may be reimbursed. Health insurers therefore do not automatically pay the full price; they cover a maximum of the statutory reference price. The reference prices are defined for groups of comparable drugs and are updated at regular intervals. Charges for the patient therefore constantly vary. If a doctor prescribes a drug which is more expensive than the reference price, the patient is liable for the difference in addition to the statutory prescription charge. Generics Generic drugs are products which have the same active ingredient as branded medicines, and are launched under a new name by other com panies once the original manufacturer‘s patent has expired. Generic drugs are exempt from prescription charges if their price is at least 30 percent below the reference price. 7 Comprehensive cover Therapy and aids Therapy is also part of the range of benefits for our members. Therapy includes for example massage, physiotherapy and speech therapy. For members who have turned 18, the prescription charge is 10 percent of the costs plus 10 euros per prescription. Aids include hearing aids, wheelchairs and prostheses. BKK cover for aids is based on reference prices or contract prices. The patient contribution here, also due for members who have turned 18, is 10 percent of the retail price and at least 5 euros, but not more than 10 euros. Tip: Supplementary aids · C hildren up to the age of ten are entitled to two dermatitis suits each year where this is indicated. · All members are entitled to anti-allergy encasings once a year where this is indicated. · BKK WF contributes towards the costs of a continuous passive motion devices for short-term knee and shoulder therapy. · I n certain circumstances, BKK WF will cover the costs of a mandibular advancement splint. Simply contact us for details on whether or not you qualify. Sick pay benefits [Krankengeld] Sick benefits are paid once a member‘s sick pay [Entgeltfortzahlung] entitlement period has expired. They are paid for as long as he is unfit for work due to the same condition for a maximum of 78 weeks within a three-year period. Sick pay benefits are equal to 70 percent of the member‘s gross salary and a maximum of the social security assessment threshold, but no more than 90 percent of the net salary. The following contributions are deducted from sick pay benefits: pension, unemployment benefit and nursing care contributions. However, the period du- 8 ring which sick pay benefits are paid is then counted as a qualifying contribution p eriod for your pension. We pay your health insurance contributions. BKK WF will cover the costs of psychotherapy provided the chosen therapist is authorised to work with statutory health insurers. Hospital treatment Our partner hospitals in the statutory health insurance system guarantee you the latest treatment methods, covering even the most expensive procedures. Heart surgery and kidney stone removal are among the procedures offered. We bear the full costs of medical treatment and other procedures, the drugs, and early rehabilitation or care. The patient contribution for members aged 18 and over is 10 euros per day for a maximum of 28 days per calendar year. Transport and travel costs BKK covers transport and travel costs for in-patient care such as hospital treatment and for emergency transport to hospital if an ambulance is needed and in-patient treatment can thus be avoided. We are only able to cover journeys for outpatient treatment in exceptional cases. In this case, too, the patient contribution is ten percent of costs and at least 5 euros, but no more than 10 euros per journey. Tip: Rooming-in Sick children benefit from having someone familiar at their side during hospital treatment. That is why BKK WF will often cover the costs of an accompanying adult, in line with recommendations from the German association of children‘s hospitals and children‘s wards [Gesellschaft der Kinderkrankenhäuser und Kinderabteilungen in Deutschland e. V., GKinD]. Costs are covered in the following cases: · for new-borns and infants · for toddlers and pre-school children · for schoolchildren under the age of nine We will also cover the costs for older children in a number of cases, for example if the child has severe separation anxiety. Simply contact us for further details of how the system works. Psychotherapy Psychotherapy is the treatment of mental problems with recognised psychotherapeutic methods. A course of psychotherapy uses recognised procedures and aims to cure the patient‘s condition, ameliorate his condition or prevent his condition from becoming chronic. In many cases, Assistance in the home BKK WF pays for home help if members are hospitalised, undergoing preventive or rehabilitative treatment or have a serious, acute illness and are therefore unable to run their household. The patient contribution for members aged 18 and over is 10 percent of the costs and a minimum of 5 euros, but no more than 10 euros per day of assistance. Tip: are you single? Unlike many other health insurers, in the case of serious, acute illness BKK WF does not restrict benefits to those with a dependant child under the age of twelve living in the same household. Nursing care at home Instead of in-patient treatment, care by trained medical staff can also be p rovided in the home in members‘ familiar surroundings. BKK WF will generally cover the costs for this for as long as it is medically necessary. This also applies if care is required to ensure the success of medical treatment. For members aged 18 or over, the patient contribution is 10 percent of costs per day for a maxi-mum of 28 days per calendar year, plus 10 euro per prescription. Families & children Families & children We all want our children to be healthy. BKK WF offers a comprehensive range of benefits for children which covers each stage from pre pregnancy plans to exclusive child screenings. GP Programme GPs have an extremely important role in the healthcare system. When someone falls ill, the GP is usually the first point of contact: GPs have often known their patients for years, and are therefore familiar with the details of both patients‘ medical history and their social and family background. GPs already act as the guide between and to specialists, h ospitals and other providers such as physiotherapists. This function is even more important in GP-focused patient care (GP model). Provided they have turned 18, members of BKK WF in an increasing number of federal states now have the chance to sign up with our GP model at their local practice. Participants undertake to go first to their GP when they fall ill and to specialists only when transferred by their GP, and this for a period of at least one year. Members who opt for the GP programme receive a bonus of 10 euros for each quarter in which they participate. The bonus up to a total of 40 euros is paid out in the first quarter of the following year. Pregnancy BKK WF provides young families with advice, financial support and naturally also medical care before, during and after the birth of their child. We make sure that mother and baby lack nothing. Pregnant mothers have access to a wide range of preventive care both during this period and after the birth. Our members also have the option of taking part in our preventive care programmes „Hallo Baby”, „BabyCare” and „PlanBab”. Tip: OTC drugs for pregnant women BKK WF will refund the costs of overthe-counter drugs available only from pharmacies up to a total of 300 euros per pregnancy, provided these drugs are taken as an additional preventative healthcare measure during pregnancy. The drugs must be eligible for statutory health insurance cover and a private prescription from a gynecologist is required. The 300 euros budget can be used alternatively for checkups not generally paid for by the public health system, a birth preparation course for the husband (as long as he is also insured with the BKK WF) or midwife on-call services between the 30th and 42nd week of pregnancy. Maternity We offer a wide range of services for pregnancy and birth, from screening for mother and child, midwife services, medical care and drugs and remedies, to the costs of birth in hospitals in the statutory system, and care and help at home. Members in employment even receive maternity benefits during statutory maternity leave (six weeks before and eight weeks after the birth, or twelve weeks after the birth if the child is premature or the mother gives birth to more than one child). The maximum is 13 euros per calendar day; your employer pays the difference to net salary as a contribution to maternity pay (exempt from tax and social security). Tip: Bonus for newborns Members receive a one-off bonus of 100 euros when they show their BKK-insured Child has attended all check-ups from “U1” to “U4” and relevant immunisations. Bonus applications must be submitted by the time the child turns seven months. Mother/father and child programmes We offer parents special packages for mother/father and child. We cover 100 percent of costs, excepting the statutory patient contribution, at clinics in the statutory health insurance system if the programme is medically indicated. Simply contact us for advice and further information. Sickness benefits when your child is ill Child sickness benefits can be paid if a BKK member in employment has to look after or care for their sick child (aged twelve or under; no age limit if the child is handicapped). The member is eligible for benefits provided the child has statutory health insurance, and cannot be looked after by another person living in the same household. We can pay for up to ten working days each calendar year for each child, and up to a total of 25 working days for more than one child. Single parents are entitled to double: 20 working days for one child and no more than a total of 50 working days for more than one chid. Child check-ups („U“) To ensure the best possible health and development for children and young adults, there are a range of check-ups for children from birth to the age of 14 – the „U“ check-ups. Children insured with BKK WF across Germany have access to supplementary regional services from participating doctors. With participation in the „Ihren Zähnen zuliebe“ („For the sake of your teeth“) programme, children aged six to seventeen receive a special supplementary benefit: dental sealant treatment for their premolars free of charge – a service usually to be financed privately (more information can be found on page 13). 9 In your prime In your prime A new phase in your life, a new attitude: time to enjoy the things for which you have worked so hard. You have earned it. You enjoy travelling, are active, mobile, confident and relaxed; ready for new experiences, new commitments, new roles, with or without a spouse or partner. You watch your grandchildren and godchildren grow up, and are there to offer moral and active support. And you enjoy plenty of leisure time with your partner, family and friends. Small wonder that so many over-50s find these years the best time of their life – especially as BKK WF has a whole range of services to keep you fit and healthy. Treatment programmes for the chronically ill (DMP or BKK MedPlus) The chronically ill often need lifelong medical treatment, and that on a highly individual basis. Some patients are able to lead a completely normal life and require hardly any assistance, whilst others are wholly dependent on the help of multiple doctors, therapists and medical facilities. What is essential in all cases is ensuring the best possible coordination of all providers involved. Through the BKK MedPlus treatment or Disease Management Programme (DMP), BKK WF provides valuable assistance for many chronically ill members. Programmes are currently in place for type 1 diabetes, type 2 diabetes, breast cancer, coronary heart disease, asthma and chronic obstructive pulmonary disease (COPD). BKK MedPlus supports your treatment in and over the long term to help improve your health and quality of life. Participation in the programmes is, of course, voluntary. Members who decide to join the DMP programme receive a bonus of 60 euros. Tip: Please simply contact us if you would like a detailed brochure. Registration for the programmes is organised directly by the participating GPs. an intensive programme once a year up to a total of 160 euros. Medical Checks Members of the BKK WF are allowed to receive up to 25 Euro per year for special checkups from a special budget. The following can be paid for privately and then reimbursed by the BKK WF in the amount of maximum 25 Euro. · Early warning checkups for glaucoma · Skin cancer screenings for persons under 35 years of age and living in Hessen, Sachsen, Sachsen-Anhalt and Berlin* · M ammography for members under 50 years of age · Mammographic sonography · M edical exams for persons under 35 years of age ·b one density measurements (after age 55, every 2 years) A precondition is a well-founded suspicion based on the existing risk factors as well as the presentation of invoices which are to be submitted before March 31 of the following year. We would be happy to answer any questions relating to the claims process on the telephone number 0800 566 1800 * In the other states of Germany we are able to offer these additional benefits using a direct invoice arrangement with many doctors. Health trips In cooperation with its partners, BKK WF offers a wide range of intensive programmes at selected health resorts both in Germany and abroad. All types of preventive courses from Nordic walking and back fitness to relaxation and nutrition are also covered by our health trip partners. Instead of courses at your place of residence, BKK WF will cover the cost of 10 Long-term nursing care insurance Every BKK WF member also naturally has nursing care insurance [Pflegepflichtversicherung]. As with the family insurance, children and spouses are co-insured for free. Those who are permanently – and at least for a projected 6 months – unable to deal with everyday tasks and chores (personal hygiene, eating, moving) as a result of a physical, mental or psychological illness or disability need support from care professionals for the activities of daily living (ADL). This is where the BKK WF care fund steps in with home and/or institutional care services. The care fund can assist with the following day-to-day tasks depending on the severity of the physical, mental or psychological impairment: · Personal hygiene – washing, showering, bathing, dental hygiene, haircare, shaving; · Food – preparation for easy eating and/ or assistance with eating; · M obility – getting up and going to bed, dressing and undressing, walking, standing, climbing stairs or leaving and returning to the patient‘s house; · D omestic help – shopping, cooking, housecleaning, washing up, changing and washing linen and clothing, ensuring correct heating. Sole exception: there is no entitlement to care fund benefits if domestic help is all that is required. Important: care fund benefits are only available to patients who have paid into the care fund for at least two years out of the ten years prior to their benefits application. For those with family insurance, one parent must have met this condition. Do you have questions about the wide range of nursing care insurance benefits on offer? Simply contact us with your individual queries. Targeted prevention Targeted prevention BKK WF is not just there when you need treatment or care. We also offer a wide range of preventive services to help you keep as healthy as possible, and detect any health issues at an early stage to maximise your chances of a full and successful recovery. Cancer screening We offer annual cancer screening for women aged 19 and over and men over the age of 44. If you are 19 or over, you should see your gynaecologist once a year for cancer screening – even if you feel fine. (breast and skin screening for the over-30s; over-50s are also screened for cancer of the colon). Men aged 44 and over are screened for cancer of the prostate, external genitalia and skin; men aged 49 and over are also screened for cancer of the colon. Check-up 35 This check-up focuses on cardiovascular disease, kidney disease, skin cancer, and metabolic disorders. It should be taken every two years by all those over the age of 35. The check-up is designed to detect diseases as early as possible. Staying healthy BKK WF does not just offer primary prevention services through and in support of alternative methods (see also Alternative therapies, page 12) as we seek to maintain and improve the health of our members. We also offer courses and seminars on exercise, diet, fighting addiction, and on relaxation. These include back and aqua jogging courses. You will find a wide range of courses on our website in the BKK course database. If you are unsure whether we recognise the course you wish to take, simply contact one of our advisors before starting. We cover 100 percent of the costs of qualified health and fitness courses twice a year up to a total cost of 500 euros. If you take part in a health trip as part of one of our intensive programmes, this is equal to two courses at your place of residence. The same courses are not funded for two years in a row. Immunisations BKK WF will generally cover the costs of all essential, recommended vaccinations for children, e.g. diphtheria, tetanus, whooping cough (pertussis), haemophilus influenza type b (Hib), infantile paralysis (polio), hepatitis B, measles, mumps and rubella. BKK WF also covers a wide range of other vaccinations including necessary immunisations for travel abroad (see also page 14). As a supplementary service, we refund the costs of vaccinations without deducting the pharmacy and manufacturer discounts common at many other insurers. Invoices for vaccination services for up to 12 euros are paid in full. Please note: the costs of vaccinations required for business trips abroad must still be borne by your employer. Bonus programme Healthy living is even more worthwhile with our bonus programme: as well as improving your quality of life, you can collect a bonus of 100 euros per calendar year. Our 2015 programs allow all adult participants to receive 100 euros if they take part in at least three healthy activities – for instance joining a sports club or attending a fitness studio and can prove these. There is a list of 14 activities. All members and insured family members who successfully take part in the bonus program will also receive a reimbursement for private travel health insurance. The maximum reimbursement is equivalent to the premiums offered by our cooperation partner Barmenia Krankenversicherung a.G. in their travel health insurance tariff BKKR (in 2015 between 4,50 euros for children and 25,20 euros for persons over 70 years of age). We offer special bonus programs for children and young people under 18. Medical sport examination Members of the BKK WF are allowed to receive a consultation and checkups from a sports doctor if their own doctor has certified that such examinations would help prevent or determine any cardiac or orthopedic issues leading to illness at an early stage or help avoid further deterioration. Further examinations such as a stress ECG, a lung function test and a lactate allergy test are also possible if the member’s own doctor issues a certificate stating that these are necessary. The BKK WF will reimburse 80% of the invoice every 2 years up to a maximum amount of 60 euros for the basic examination or 120 euros including the further examinations. Tip: You will find more information about the programme in our detailed bonus programme brochure. 11 Alternative therapies Added benefits: alternative therapies For many years, BKK WF has combined conventional medicine with established alternative medicine. Our members have access to the full cover of a statutory health insurer with a special commitment to alternative medicine, and a wide range of supplementary benefits. Acupuncture Members of BKK WF naturally also have access to alternative therapies such as acupuncture, provided this is for the treatment of · chronic pain in the lumbar column or · chronic knee pain due to gonarthrosis For either of these two diagnoses, doctors with acupuncture qualifications can charge the acupuncture directly to the patient‘s health insurance card. Another course of acupuncture can be given twelve months later at the earliest. Homeopathy Members of BKK WF have access to the following supplementary medical services from doctors registered with the statutory health insurance network who are also certified homeopaths: · Initial anamnesis (first in-depth consultation with the doctor to establish an overall mental and physical picture) · Subsequent anamnesis (to check the progress of treatment and recovery) · Choice of medicine (selection of suit able homeopathic remedy on the basis of the analyses) · Homeopathic analysis and advice (response to question during treatment) The above services are invoiced like other medical services using the patient‘s health insurance card. Anthroposophic medicine Anthroposophic medicine draws on philosophical findings which go back to Rudolf Steiner and Ita Wegman. In diagnosis and treatment, it looks not just at measurable medical results for the patient, but also at his general state of health and mind and his specific circumstances. Among the special features of anthroposophic medicine is a wider range of therapy, with special physical therapy methods and creative arts therapy. 12 BKK Contibution to these phamacics above is awarded following submission of the original invoice, and may be up to a total of 130 euros. 2. Osteopathic treatment from a provider with membership of a professional osteopath association or with the necessary osteopath training and qualifications to join such a professional association. The treatment must be prescribed by a doctor. BKK contribution to Osteopathic treatments above is awarded following submission of the original invoice, and may be up to a total of 360 euros. Our members have access to the following anthroposophic treatment from doctors and therapists [Heilmittelerbringer] in the statutory health insurance system: · c onsultation and treatment with anthroposophic medicine ·p rovision of anthroposophic remedies Osteopathy & alternative herbal remedies (alternative medicine budget) BKK WF contributes to the following health services for its members: 1. Over-the-counter homeopathic, herbal and anthroposophic remedies available only from pharmacies if your doctor has prescribed them. The drug must be obtained from a pharmacy, or from a mail-order business licensed under German law, and must be eligible for statutory health insurance cover. Tai-chi, qigong, yoga, Pilates, autogenic training BKK WF offers „primary prevention“ services to improve the health of its members. Primary prevention covers courses and seminars run by trained physiotherapists, sports science professionals and other qualified providers, including a range of courses from the field of alternative medicine such as tai-chi, qigong, yoga, pilates and autogenic training. We cover the costs of up to two qualifying health or fitness courses each year up to an annual total of 500 euros (see also „Targeted prevention“ on page 11 for further details of this additional service). Supplementary insurance – for those who want more Would you like to use other alternative therapies from an alternative practitioner? Our private health insurance partners offer an excellent portfolio of services and good terms. Simply phone us for more information or contact your insurance broker. Healthy teeth Healthy teeth To make sure you‘re still biting into your favourite snacks tomorrow, it is essential to take good care of your teeth today – and everyone likes a beaming smile. Dental treatment With BKK WF, you can use the dentist of your choice from amongst all practitioners within the statutory health insurance system. Simply show your health insurance card when you register. For children, we offer three dental checkups to prevent tooth, mouth and jaw diseases. The first is for children of two, and subsequent check-ups at intervals of twelve months until the child turns six. Dental health education group events are also provided at nurseries and schools. Children aged 5 to 17 should visit a dentist for a check-up every six months; for children aged five and over, this should include the application of dental sealant for molars. Adults over 17 should visit the dentist once a year. Once a child has turned eleven, the dentist can record the check-up in the child‘s „bonus book“. Dental prostheses Should you need dental prostheses, for example crowns, bridges, partial or complete denture, we will contribute to the costs incurred on the basis of so-called „fixed, results-based contributions“ (befund bezogene Festzuschüsse). If you require a dental prosthesis, your dentist will draw up a treatment and cost estimate plan for you. The insurer contribution to the expected costs detailed in this plan will be higher if you have been to a dentist‘s for a regular dental check-up at least once a year for the preceding five or indeed ten years. Always remember, therefore, to have your annual check-up recorded in your bonus book. Bonus books are available free of charge from all dentists. For a leading dental prosthesis comparison portal, supported by BKK WF, visit www.2te-ZahnarztMeinung.de. Orthodontic treatment For children under the age of 17, we cover the costs of treatment in the event of serious functional impairment such as jaw or tooth misalignment. We may also provide cover in certain, exceptional, cases for those who start treatment after they have turned 17. How members benefit: the patient contribution of 20 percent or 10 percent (as of the second child in treatment at the same time) initially due for the orthodontist is refunded by us in full following the successful completion of treatment. „For the sake of your teeth“ – special conditions from partner dentists High quality prostheses, tooth-coloured fillings and professional dental cleaning: our partnership with dentists in the „Ihren Zähnen zuliebe“ („For the sake of your teeth“) network gives our members access to excellent dental services with exclusively German-made premium materials at fixed, discount prices. Participating dentists provide the following services to our members at fixed prices, unlike in the normal statutory dental care system: · Composite filling for 40 euros You pay a maximum of 40 euros (plus material at 10 euros max.) per filling for high quality composite filling. · Fully faced crown for a maximum of 250 euros plus material No more gold or silver when you smile: you will always be given tooth-coloured crowns with full facing. · Bridge or implant? Even for implants, which are a purely private (insurance) service, we have negoti- ated a price of 500 euros maximum plus material costs for our members. Now, you need no longer sacrifice healthy teeth for a bridge. · Supplementary service for children of participating members: free dental sealant treatment for premolars Sealing the molars is covered by standard statutory health insurance. As an additional service, dentists in the network will also seal your children‘s premolars free of charge. · Dental bleaching for 250 euros Tooth whitening is available for 250 euros. · Professional tooth cleaning Professional dental cleaning is the basis for beautiful and healthy teeth. This treatment removes deposits (tartar, discoloration, plaque) from and between your teeth. The dentist will then lightly polish your teeth and apply fluoride to strengthen them and help prevent tooth decay. BKK WF covers the costs of professional dental cleaning once a year by one of the dental practices in the „Ihren Zähnen zuliebe“ network. You will find a database of all participating dentists: www.ihren-zaehnen-zuliebe.de Your other option is to have a professional tooth cleaning done by any dentist of your choice and then submit the paid invoice to the BKK WF for a reimbursement of up to 50 euros to be paid to your private bank account. The 50 euro budget can be used for other reasons for instance towards the cost of a more expensive filling or an anesthetic in case a wisdom tooth needs to be pulled. If an insured child is having orthodontic work carried out the BKK WF will also reimburse 50 euros for a professional tooth cleaning. 13 Flexibility Abroad Travel vaccinations BKK WF is the perfect travelling companion. To make sure you bring back only souvenirs and no diseases, we refund the costs of a wide range of travel vaccinations. pharmacy and manufacturer discounts common at many other health insurers. We refund doctors‘ invoices for vaccinating in full up to 12 euros. Vaccination costs for business trips abroad are, however, to be borne by the employer. · Cholera · TBE · Yellow fever · Hepatitis A · Hepatitis B · Japanese encephalitis · Meningococcus · Poliomyelitis · Rabies · Typhus · Antimalarials Essential despite EHIC: private travel health insurance Travel within Europe and you will, in many countries, have cover from your European health insurance card (EHIC). This is printed on the back of your German health insurance card and is your foreign health insurance ID in countries which have signed up to identical social security agreements for all health insurers. Our additional service: we refund the costs of vaccines without deducting the cover services for which statutory health insurers are not authorised to pay – for example transport back to Germany where medically necessary. In countries outside Europe, you will almost always need private travel health insurance, as BKK WF cannot cover costs there. Tip: For successful participants in our bonus programme (page 11), we will refund costs of private travel health insurances. You will find further information on our bonus programme in the detailed bonus brochure. Good private travel health insurance is, nevertheless, always advisable even within Europe: private insurance will Customised flexibility: optional rates & supplementary insurance Members of BKK WF have access to the best possible patient care and excellent service. With innovative optional rates and supplementary insurance, you can choose to extend your insurance cover to meet your own, personal needs. BKK optional rates and bonuses Stay healthy, and this can also bring financial benefits. Member on the BKK rate „Prämienzahlung“ („bonus payments“) receive a financial bonus if they have not used their health insurance for a year. To qualify for the bonus, you and your adult co-insurees must not have used health insurance services – with the exception of certain preventive services – for one whole year. Bonuses are staggered. In principle, the longer you have gone without health insurance benefits, the higher the bonus. If you fall ill and 14 use our services, you will not receive a bonus for that year; however, you will still have access to all other benefits. Supplementary insurance We are a statutory health insurer and our scope of action therefore has limits. That is where private supplementary insurance comes in. What is special for our members: low contributions are just one of the benefits we have negotiated with our private partners. Another is that you will not be faced with the long waiting times usual in private health insurance. Rates and cover can be taken out individually or in combination – you decide what supplementary cover you would like, what risks it is to cover, and how much you are willing to pay for your supplementary health insurance. Tip: Simply phone us or contact your insurance broker who recomended us for detailed information if you are interested in our optional rates or supplementary insurance. Service In case of emergency: 112 The Emergency Number for the whole of Germany is 112. An emergency is any illness or injury that is so bad that it requires immediate medical treatment. This can be high fever, a broken leg, haemorrhaging (bleeding), difficulty in breathing, poisoning, or a sudden loss of consciousness. In situations which you consider life threatening you should call an ambulance immediately. Then the patient will be transported as fast as possible to hospital, and can be treated in the ambulance already, if necessary. Other injuries, for example broken bones or head injuries are not to be taken lightly either. In these cases, the patient must also be taken to hospital immediately. It would be best to tape the number on a piece of paper to your telephone, because you can easily forget the number in panic. You should try to stay as calm as possible while on the phone. You are of no use to anybody if you become hectic. Explain calmly and clearly where the patient is, what has happened and what his condition is. Listen carefully yourself and answer any questions as well as you can. If you or your child are simply sick, you can go to your family doctor or to a paediatrician. If you are too ill, you can ask your doctor to visit you at home. If you cannot reach your doctor during weekends or on Wednesday afternoons, check the local newspaper for doctors on emergency duty and call them. Often there is a centralized phone number, or even a real emergency surgery. If the situation is so acute that you cannot afford to search for the right doctor, take the sick or injured person to the emergency room (“Notfall-Ambulanz”) of the nearest hospital, where he or she will be treated as soon as possible. 15 Editor BKK WIRTSCHAFT & FINANZEN Bahnhofstr. 19 34212 Melsungen Branch Kassel Frankfurter Straße 174 34134 Kassel Phone: +49 5661 7374 - 0 Fax: +49 5661 7374 - 129 Email: info@bkk-wf.de Web page: www.bkk-wf.de Notice: This brochure has been issued by BKK to meet its statutory obligation to inform members about their rights and obligations in the social security system. Statute and the articles of association are the binding legal documents for all matters under social security law. Druckstücknummer BKKWF_2015-003 Imprint
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