Newton Resource Centre’s “Persons With Disabilities” (PWD) Quick Reference Guide: Information on PWD and Related Disability Benefits Disclaimer: This booklet was produced by Newton Resource Centre It is intended as a general guide only. It is not intended to give you legal advice. Newton Resource Centre has done its best to ensure accuracy of the information contained herein however the agency is not responsible or liable for any errors or omissions. As each individual’s case is different, anyone using this guide should also check the original cited source, the applicable legislation and policy. You may also want to consult an advocate or lawyer particularly in relation to time sensitive requirements and appeals. This reference guide is current as of April 2013 Copyright: This booklet may not be reproduced commercially, but copying for other purposes, with credit, is encouraged. Feel free to photocopy pages for anyone who needs the information. Funded by: The Province of British Columbia Fraser Health Authority. For additional copies or information you may contact: NEWTON RESOURCE CENTRE #102 - 13771 72a Avenue Surrey BC V3W 2P2 Phone: (604) 596-2311 Fax: (604) 596-2319 2 Table of Contents Introduction……………………………………………………. 4 About Us………………………………………………………... 4 Basic Information on “Persons with Disabilities”……….. 5 About the Money……………………………………………..…. 7 Income and Assets……………………………………. 8 Discretionary and Non-discretionary Trusts………… 11 Support and Shelter Information……………………... 13 Other Benefits Through the PWD Program………………… 14 Supplements & Transportation Benefits……………... 14 Employment and PWD..……………………………….. 19 Medical Coverage ……………………………….……….……… 20 Basic Medical……………………………………………. 20 Diet & Nutritional Supplements………………………… 23 Enhanced Medical………………………………………. 2 Other Disability Services and Benefits………………………. 29 CPPD…………………………………………………….. 29 Tax Credits & Saving Benefits………………………… 29 Other Transportation Benefits………………………… 32 Leisure Benefits………………………………………… 38 Housing Related Benefits & Services………………… 40 Mental Health Services………………………………… 42 Index……………………………………………………………….. 44 3 Introduction When individuals are first approved for “Persons with Disabilities” status [PWD] they often ask how the program works and what benefits they may be entitled to. This Quick Reference Guide outlines basic information about the PWD program, related benefits and how to access the benefits. It also includes references for other disability related programs and benefits offered federally, provincially and municipally. When possible we have also included where you may seek out additional information on the programs and benefits. We have cited applicable legislation and internet sites to assist you in accessing these benefits. About Us Our advocacy programming has provided support, information and services to the people of our community for over 20 years and has provided specific services for mental health consumers for over ten years. Through the Mental Health Consumer Advocacy Program we provide basic information, support, referral, professional consultation and direct advocacy services on Income Assistance, Residential Tenancy and Canada Pension Plan Disability benefits. If you have had your income assistance benefits denied, reduced or discontinued, denied Canada Pension Plan Disability benefits or if you are dealing with a tenancy issue please be aware that in most cases there is a time limit to challenge the decision or eviction. For instance, if you have been denied an income assistance benefit there is a 20 business-day time limit to appeal. We may be able to help you through the appeal process and encourage you to call us for assistance as soon as possible. Newton Resource Centre also provides other programs and services including: Sources Employment Services Homelessness Prevention Program Disability Support Advocacy Program Poverty Law Program with Services in Punjabi Free Income Tax Services Pro Bono Legal Services Surrey Rent Bank For more information on these programs call: (604) 596-2311. Basic Information on Disability Benefits Who delivers the program: The Persons With Disability [PWD] program is a provincial government program. The Ministry responsible for delivering the program is the Ministry of Social Development [MSD or “the Ministry”]. The Persons with Disabilities [PWD] benefits program is a component of the income assistance program. While all the benefits that are available through the regular income assistance program are available to those with PWD status there are additional specific benefits available specifically for people that are eligible for PWD. Can I get Persons with Disabilities benefits? Persons with Disabilities (PWD) benefits are for people who live in BC and are 18 years old or older. You can apply for PWD benefits six months before you turn 18. This will give the Ministry time to process your application so you can start getting benefits when you turn 18. In order to obtain these benefits you will have to show that: a doctor says your disability is severe and expected to last for at least two years, AND a “prescribed professional” (such as a doctor, psychologist, physical or occupational therapist, social worker, nurse, nurse practitioner, or chiropractor) says your disability will prevent you from completing your “daily living tasks” on your own. 4 You will also have to show that because of your disability, you need: help from an assistive device (such as a wheelchair, including such things as cane, walker, breathing or positioning devices etc.) significant help from another person, OR help from an assistance animal (such as a guide dog). TIP: When you apply for PWD status, it is important to show the Ministry that you need help to do daily living tasks – such as preparing your own meals, shopping, keeping your house reasonably clean, or managing your money or medication – even if you are not getting that help now. It can be hard to go into detail about how serious your disability is, but try to describe your situation as completely and with as much detail as possible. When PWD Eligibility Starts: The Ministry will notify you by letter when you are approved for PWD. That letter will have a date at the top, which is the date of approval. However, eligibility for PWD commences the month after the month of approval. For example: If the date on the letter is August 25; st this is the date you were approved but eligibility wouldn’t start until September 1 . This happens occasionally when approval for PWD benefits is late in the month. This is because the income assistance benefits cheque for the next month may have already been issued by the Ministry at your old rate. This means you should be eligible for an adjustment cheque that raises you to the proper PWD rate. If this seems to be the case for you, contact the Ministry and ask for the appropriate adjustment. Also note; if your approval happens late in the months, the Ministry may have already issued benefits for the next month at your old rate. Should this happen, contact the Ministry for an “adjustment cheque”. This is where they will issue a “top up” cheque for the portion you didn’t receive How Long the Designation Lasts: Once approved, the PWD status is designated for 5 years. At the end of this time period the Ministry may continue the status by doing an internal review, you may be asked for an update of your medical status or the Ministry may ask you to reapply and do the whole application process again. No Wrong Door: When you are on income assistance you are assigned to a specific office based on your postal code. However, the Ministry asserts they have a “no wrong door” policy. This means if you need to access services or drop off information to the Ministry you can go to any income assistance office. Be aware however that if the Ministry is requires you to come into the office for an annual financial review or meeting you will be required to go to your specific office. No Assigned Worker: The Ministry has moved to a call centre model, which means whenever you call the Ministry now your call goes into the central centre and not to your specific office. Moreover, the ministry does not provide a Ministry worker, rather provides services on a first come - first available worker system. The Ministry maintains however that if this is particularly problematic for you due to mental health issues or other reasons you can request to have a “specific” worker but warns this could cause an interruption of services if that particular worker is unavailable. Only In British Columbia: Unlike Canada Pension Plan [CPP] and Canada Pension Plan Disability benefits [CPPD] that can be issued anywhere you live in Canada, Persons with Disabilities [PWD] status and benefits are not transportable to another province or territory in Canada. It is a program delivered through the British Columbian government. If you move outside of BC to another province or territory you will have to apply for the income assistance disability program offered there and prove that you meet that program’s definition of disability. 5 Out of Province for More than 30-days: Your PWD benefits will not continue if you are outside of the province for more than 30-days. Benefits can be reinstated upon return by going through the application process again and if it is within the 5-year eligibility time for PWD you will again have the PWD status. Under special circumstances you may be authorized by the Ministry to be out of the province for more than 30-days but only if it is in relation to a specific medical treatment not available in British Columbia and these special treatments or surgeries must have pre-approval by the health authority. Reporting and Record Keeping: The Ministry requires you to report any change of circumstance and report any money you receive. We suggest you take things a step further. Get a notebook (or file folder) and divide the pages into months. Whenever you speak to an income assistance worker, attend a meeting with the Ministry of Social Development or supply any documentation, record it in your notebook. Whenever you supply information to the Ministry – get a photocopy date-stamped and secure it in the notebook at the appropriate month. This ensures that you can prove to the Ministry that you submitted all required information, now or in the future. About the Money Means Tested: Now that you have been approved for disability status, be reminded that it is not a “pension”. It is still “means” tested. In plain language, that means you still need to show Income Assistance that you do not have the “means” to cover your basic necessities. Income & Assets Earned and Unearned Income: The Ministry classifies all income a person receives while on income assistance as either “earned” or “unearned” income. “Earned” Income: Money you receive from working, an income tax refund and income from the rental of rooms in your residence are classified as “earned income” and with PWD status there is also an “exemption” to earned income, as defined below. Earnings Exemption on Employment Income: The “Person with Disabilities” program recognizes people with disabilities may have some capacity to work. You must be on PWD for the previous month, an initial qualifying period, then individuals with PWD status are allowed to earn up to $800.00 per month before their assistance will be affected, and $1000.00 if there is a spouse or dependent. Couples, both with PWD status, are eligible for a total of $1600.00 earnings exemption, which can be earned by one member of the family alone or split between the two. If a PWD recipient earns more than the exemption amount of $800.00, the remaining amount of earned money will be deducted dollar for dollar off the person’s income assistance cheque. Remember, earned income is declared on the income assistance reporting stub and should be submitted th by the 5 day of the following month. Any amount over your allowable amount will be deducted off of the following month’s cheque from income assistance. So be prepared to save your earned income at least one month, if not two, to cover your expenses for the following month when you will receive that smaller income assistance cheque. For Example: if you earn $1100.00 in January; you would declare it on the th stub you submit by February 5 , the first $800.00 would be exempt; the remaining $300.00 would be deducted from your income assistance benefit for March, which is issued at the end of February. Income In-excess: If a person’s earned income exceeds their income assistance amount the person will not be eligible for financial benefits. It is called “income in-excess”. If a person remains “income inexcess” for more than two months and the Ministry has not issued a cheque for two months, the person’s file will close. However, the person will still be eligible for medical benefits as long as the person is eligible for Premium Assistance. 6 Medical Services Only Due to Income In-Excess: It is important to note that if the person becomes ineligible as a result of employment income over the income assistance rate the person’s file will turn into a “medical services only file” [MSO file] as long as the person is eligible for Premium Assistance. This means the person will still have basic medical benefits including being able to see a doctor, prescription coverage and access to extended medical benefits such as dental and mobility devices. Also of importance is if the person becomes ill or their disability again impairs them to such a degree that he or she is unable to continue to work the person can return to income assistance. After going through the financial application process again the PWD status will be put back into place without having to apply for the disability program again as long as the person is still within the 5-year PWD designation period. “Unearned” Income: All other income except what is classified as “earned” income is classified as “unearned” income. This includes money, annuities, stocks, bonds, shares, and interest bearing accounts or properties, pensions from the federal government, war disability pensions, military pensions and war veteran’s allowances, employment insurance, insurance benefits, except insurance paid as compensation for a destroyed asset, private disability insurance, ICBC settlements, winnings from games of chance, *GST, *Child Tax Credit, *BC Family Bonus to name a few. (*See next section on exempt income.) PWD Regs part 1 – Interpretation. Also see schedule B Net Income Calculations 1a To see a complete list of unearned income go to the BC Employment and Assistance Persons with Disabilities legislation on-line to: http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#1. Exempt Income: Some types of income are always exempt, such as GST and Child Tax Credit. Family Bonus is exempt, however if the Ministry advanced you family bonus through your income assistance cheque, that amount will be returned directly to the Ministry from your first Government of Canada cheque. This includes child tax credit, national family bonus and BC family bonuses. Applying for Income from Another Source: The Ministry requires all individuals on income assistance to apply or pursue any income from any other source for which they may be eligible. For instance, once a person is approved for PWD, the Ministry will require the person to apply for Canada Pension Plan Disability [CPPD] benefits. If the person refuses to apply the Ministry can deny PWD benefits for “failure to pursue other income”. This discontinuance of assistance would continue until the person pursues the income by applying. Receiving Other Money: If you do become eligible for income from another source, such as CPPD benefits, private disability benefits or WCB, the money will be deducted from your income assistance. This is because it is classed as “unearned” income. (unless there is a specific exemption for that source of money.) One-Time Payment and Awards: One time awards that are not specifically defined by the Ministry (in Section 7 of Schedule B) are considered exempt up to the Families Asset level (see pg 11) for asset levels). Ongoing monthly financial awards are considered unearned income. Examples of these types of payments would include eviction compensation – criminal injury or insurance settlement. (except replacement of an asset – see below) ICBC – Replacement of Vehicle - When ICBC pays an individual out for replacing a vehicle this money is exempt for the purpose to replace the vehicle. Income Becomes Assets: In the first month when you receive the money it is considered “income”. If the amount you have received is over your income assistance rate you will not receive a cheque the following month. However, money remaining after the change of the calendar month is considered your “asset”. If the amount you receive is over your asset level amount (see additional information about asset levels below) the Ministry will expect the money to last $2000.00 per 30 days. 7 It is also important to know that you may be able to set up a trust fund (to be explained later) to preserve the money, which can be used for disability related costs promotion of independence later on. Assets: Assets are defined as (a) equity in any real or personal property that can be converted to cash, (b) a beneficial interest in real or personal property held in trust, or (c) cash assets; Asset Limits and Exempt Assets: People on income assistance are allowed to have money and property however the Ministry sets limits and conditions on assets. For instance, a single person with PWD status is allowed to have $5000.00 in cash or financial products that can be converted to cash and can own a home of any value, as long as the person lives in the home. That is because it is then considered an “exempt” asset. Other exempt assets include personal possessions and necessary household items, business tools and a person’s primary vehicle. Of special note, people with PWD status have no limit on the value of the vehicle they can own; unlike people with regular income assistance where there is a limit on the equitable value of the vehicle of $10,000.00. (For complete exempt asset list see: PWD Section 10 on-line at http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#10) Limits on Assets and Earnings Exemption: PWD Status 1 person Family: 1 and *Dependent/s Asset Limit Earnings Exemption Discretionary Trust Limit Non-Discretionary Trust $5000.00 $800.00 No Limit $10,000.00 $800.00 No Limit Family: Both Adults have PWD Status $10,000.00 $1600.00 No Limit $200,000 Limit $200,000 Limit $200,000 Limit *Dependants include spouse or spouse and child/ren or single parent with child/ren. Discretionary and Non-Discretionary Trusts Trusts: A trust is a way for a person with PWD status to have money over and above the asset limit that can be used on disability related costs over the course of a person’s lifetime. There are specific requirements for a trust to be recognized by the Ministry and further, there are limitations on the use of the money, briefly outlined below. A trust is a legal agreement, drawn up by a lawyer, that allows a beneficiary to have money or other assets “in trust” and a trustee who manages the assets on behalf of the beneficiary. At trust can also be set up set up for someone through a will but is not implemented until the will comes into effect. There are two types of trusts: Discretionary Trust: With a discretionary trust the person with PWD status is the beneficiary and that person’s trustee makes the decisions on how the money is used. There is no limit on the amount of money that can be held in this type of trust. Non-discretionary Trust: While with a non-discretionary the beneficiary (person with PWD status) will have some decision making ability on the use of the money. With this type of trust there is a life-time maximum capital amount of $200,000.00 that can be put into the trust. The money held in either type of trusts can only be used in used in certain ways for it to be “exempt” when coming out of the trust. If used outside of these conditions it will be considered “income” by the Ministry. Specifically, there are no limits on spending out of the trust on expenses connected to renovations related to disability or repairs to a home, caregiver service, education and training, and medical devices or aids. 8 T0here is another category under the use of trust fund money where a total maximum amount $8000.00 can be drawn out of the trust fund over the year that will promote the person with disabilities to live more independently. When using money from the trust for this purpose be sure to keep good records and all of your receipts, as the Ministry does a review of the use of the trust dollars yearly. If you go over the annual limit, the amount over the $8000.00 will be considered “income” and will mean you received too much on your income assistance cheque resulting in an “overpayment” by the Ministry. Understanding trusts and how they work can be complicated but there are lots of resources available including: Newton Resource Centre’s “Disability Benefits and Trusts” that can be picked up at our office; BC Coalition of Person with Disabilities Fact Sheet on “Trusts”, which can be found on-line at http://www.bccpd.bc.ca , PLAN’s “In Trust” booklet that can be found on-line at http://www.plan.ca/sections/provincial.html; The Ministry of Social Development also has a booklet called “Disability Assistance and Trusts” that can also be found online at http://www.eia.gov.bc.ca/publicat/pdf/DisabilitiesTrusts.pdf Support & Shelter The Ministry issues financial benefits in two portions. The first portion is support portion. Once approved for PWD status, there will be an increase to the support portion of the income assistance cheque. For instance, a single person will see his or her support amount increase from $235.00 to $531.42. This is the amount issued for the necessities of basic living including food, clothing, *transportation and extras. (Also see bus pass, medical transportation, handyDart and other transportation options). Schedule A of the PWD Regs. The second part of the income assistance cheque is the shelter portion, which covers rent or mortgage related costs including, required insurance, utilities and land-line phone. There is no change to the shelter amount based on the new PWD status. PWD Support and Shelter Rates: Classification: PWD Single Person Couple: One with PWD Couple: One with PWD with One Child (Shelter amount increases with # of children) Couple Both with PWD Couple: Both with PWD with One Child (Shelter amount increases with # of children) Single parent with 1 child (Shelter amount increases with # of children) Shelter Rates for PWD when there are associated shelter costs Shelter 375 570 660 Shelter amount increases with # of children Support 531.42 700.56 794.56 Total 906.42 1270.56 1454.56 570 660 Shelter amount increases with # of children 949.06 1043.06 1519.06 1703.06 Depends on $ for shelter 570 Shelter amount increases with # of children Single: $375 2 Member Family: $570 3 Member Family: $660 4 Member Family: $700 5 Member Family: $750 6 Member Family: $820 672.08 1242.08 Depends on $ for shelter Be aware that the shelter amount is based on the actual shelter costs incurred by the person each month. For instance, a single person is eligible for $375.00 each month but if the person lives in low-income housing and only has shelter expenses of $285.00 each month the Ministry will only issue $285.00 - the actual cost for the person’s shelter. 9 Pre-Natal Shelter Allowance: The Ministry can also issue to a sole recipient with PWD status an additional $195.00 per month upon confirmation of pregnancy to secure adequate housing and this amount will continue for the duration of the pregnancy. PWD Reg. S43.1 Schedule A 5.4 (6) An individual must meet the following requirements to be eligible: be applying for or receiving income assistance, PPMB, or PWD benefits; have written confirmation from a doctor, nurse practitioner, or registered midwife that you are pregnant; be single and have no dependants (meaning no other children who live with you half the time or more); AND prove in writing that you have shelter costs above $375 (the current shelter rate for a single person), either where you live now or where you plan to move. http://resources.lss.bc.ca/pdfs/pubs/Your-Welfare-Rights-eng.pdf Page 90 Section 4 (6) of Schedule A PWD Regs Other Benefits Available Through the PWD Program There are other important benefits available to people with disability status. They are outlined briefly to ensure people with PWD know they can access these additional benefits. Supplements Crisis Supplement: The Ministry can issue a crisis supplement to a PWD recipient if the Ministry is satisfied that there is an unexpected expense or an item unexpectedly needed and that without the item may result in a danger to the physical health of any person in the family unit or that may result in the removal of a child and there is no available resource to meet the need. They can issue the following amounts related to specific need: Food – The Ministry may only issue up to a maximum of $20.00 per the number of people in the family unit per month. For example: 1 person: up to $20.00 maximum in a calendar month; 3 people in the family unit: up to $60.00 maximum in a month. Shelter - The Ministry can only issue a crisis supplement for shelter up to the maximum amount of the regular shelter entitlement. For instance, a 2 person family unit has a maximum shelter entitlement of $570.00 the Ministry may only issue under a crisis supplement for shelter a maximum of $570.00, even if their actual rent is $600.00. To verify the situation is a crisis, the person would be required to produce an eviction notice before the Ministry would consider it a crisis. This means, the Ministry will not consider it a crisis if a person already realizes they will not be able to pay their rent by the end of the month. The person must have an actual eviction notice before it’s considered a “crisis” by the Ministry. If the crisis supplement were insufficient to resolve the crisis the person would have to show the Ministry how he or she could come up with the remainder of the money to resolve the outstanding amount owing before the crisis supplement would be issued. For example: the eviction notice cites the amount owing as $600.00; the individual would have to show how they would come up with the additional $30.00 before the Ministry would issue the crisis supplement. PWD Reg. S.57 10 Crisis Supplement for Clothing – The Ministry has the legislative authority to issue a crisis supplement for clothing up to a maximum of $100.00 per person, and up to a maximum of $400.00 annually regardless of the number of persons in a family past 4 people. For example, a family unit of 5 people loses all of their clothing in a fire in August the maximum amount the Ministry can issue is $400.00 for a family of (5). The Ministry would not be able to issue another clothing crisis supplement until next September. The requirements for being eligible are the same as all requests for a crisis supplement: an unexpected expense or an item unexpectedly needed; that without it would result in a danger to the physical health or “risk of child apprehension”. Maximum Amount on Crisis Supplements - The Ministry has a maximum on the total dollar amount of crisis supplement a person can receive in a year. That amount is twice a person’s regular entitlement. For instance, if a single person’s regular entitlement is $906, the maximum amount of crisis supplement that can be issued cannot exceed $1812.00. What a Crisis Supplement Cannot Cover - Crisis supplements cannot be provided for items covered in Schedule C – Health Benefits. http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#57. Ministry’s Discretion - Crisis supplements are by Ministry discretion and the maximum amount may not be given. For example, a worker may only issue a $10.00 crisis supplement for food when he or she could issue up to $20.00 for the month. Other Notables – A crisis supplement can only be provided for the month in which the supplement is requested. Meaning they cannot be used to pay for something obtained last month or to reimburse for something a person has already purchased. A person may appeal the denial of a crisis supplement but you cannot appeal for more than the maximum amounts previously outlined. Security Deposits: The Ministry can issue a security deposit to help secure a residence. Security deposits cannot be given out after a person has moved into the residence. To be eligible, an “intent to rent” form must be completed by the landlord and submitted to the Ministry in order to for a security deposit to be issued. There is a maximum of 2 security deposits that the Ministry can issue. A third security deposit may be issued by special authority if a person is fleeing an abusive relationship, rented residential accommodations are being sold, or demolished and notice to vacate has been given, been condemned or family unit is homeless or at risk of being homeless. PWD Reg. S.56 Repayment of Security Deposits - The month after receiving a security deposit, $20.00 will be deducted from a person’s cheque. This will continue until the amount of the security deposit is paid off. If a second deposit is issued the Ministry may start to take a greater amount with the consent of a recipient even if you already have more than $20 per month deducted to repay the Ministry for other things (such as repayable hardship assistance). If you cannot afford to pay back more than $20 per month, explain this to the Ministry. They should wait to deduct the other money that you owe until your security deposit is repaid. PWD S.56 (3) http://resources.lss.bc.ca/pdfs/pubs/Your-Welfare-Rights-eng.pdf Page 91 Moving Supplement: The Ministry may provide a moving supplement if the person is moving to substantially less rent (approximately $100.00 less than current shelter amount). They will also assist if an individual’s place has been sold, is being demolished or is condemned and notice to vacate has been given, or if a person is facing an imminent threat to the physical safety of anyone in the family unit. An Individual is only eligible for this supplement if no other financial resources to cover the costs and receives Minister’s approval before incurring costs and least expensive appropriate mode of moving or transportation. PWD Reg S.55 The Ministry may also assist a person to move anywhere in Canada if a person has confirmed employment or to another province if the move will improve a person’s living circumstance. Unfortunately, the Ministry does not usually issue assistance with moving possessions beyond carry on items unless the items are necessary in relation to a person’s disability (i.e.: motorized mobility device). http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#55. 11 Christmas Supplement: On the cheque for the month of December, people on income assistance, including those with PWD status, will receive an additional amount. The amounts are: for singles $35.00, couples $70.00 and an additional $10.00 per child. http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#44; PWD Reg S.44(1) Co-op Supplement: The Ministry can assist with the purchase of 50% of the amount maximum up to $850.00. Individual must sign a promise to repay form. PWD Reg S.43 Camp Fees: The Ministry may issue fees for a child to go to a recognized camp. Information must be provided to the Ministry worker. Guide Dog Allowance: The Ministry can issue an addition $95.00 per month for the care of a guide dog. PWD Reg. S.60 Burial: The Ministry has the ability to provide for the necessary costs of the transportation and the burial or cremation of a deceased person’s body if the deceased person’s family or estate has no resources available to meet those costs. Transportation with PWD Status Bus Pass Supplement: One of the greatest benefits of PWD is eligibility for the Bus Pass Program. For $45.00 per year (your cost) you can receive an annual bus pass. To apply: please call toll free 1-866866-0800. A recording will tell you that you have reached the Ministry of Social Development. Press 4 when the recording picks up, and then press 3 for the Buss Pass Program. Additional contact information to access the Bus Pass program is as follows: TTY (for hearing and speech-impaired): 1-800-855-0511 E-mail: HSDBUSPA@gov.bc.ca Fax: 1 (250) 414-4888 Mail: Ministry of Social Development BC Bus Pass Program PO Box 9985 StnProvGovt Victoria, BC V8W 9R6 Also eligible for the $45.00 annual bus pass are: individuals who are more than 60 years of age on income assistance or receive federal spouse’s allowance or federal guaranteed income or is 65 and meets all the requirements of the federal guaranteed income except the 10 year residency. http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#51; PWD S.51 Special Transportation Subsidy [STS]: This is an alternate benefit to the bus pass program. It is provided to people with PWD that live in an area where the Bus Pass program is available, but cannot use the bus because of their disability or because it could make their disability worse. The Ministry has a specific form that must be completed by the individual’s doctor confirming that the person is unable to use the Bus Pass program or any other public transportation service including handyDart or Taxi Savers and that the person needs alternate transportation such as paying to get rides or to cover the expense of running their own vehicle. The amount issued to the person eligible for the STS for the special transportation subsidy is approximately amount of the subsidized portion of the annual bus pass. Upon approval the person will receive a lump sum amount and will be required to budget that amount over the course of the year. The subsidy amount will also be prorated dependant on what month he or she applied and becomes eligible. If a person currently has a bus pass and is now applying for special transportation subsidy they will have to turn in their bus pass upon approval. 12 Transportation for Hearings: The Ministry may assist with the costs of transportation for an individual that must attend a hearing in relation to a child protection issue or assigning maintenance rights. The Ministry can also assist with child-care costs, living costs and fees associated with attending the maintenance hearing. PWD Reg S.55 Employment & PWD Volunteer Supplement: The Ministry has begun to phase out the community volunteer supplement program. November 1, 2011, the Ministry indicated that it would continue payments or allow applications to continue for anyone who: had already started getting the community volunteer supplement as of October 31, 2011, OR has been on the wait list for this supplement as of August 8, 2011 and submitted an application for it between August 8 and October 31, 2011. Training Initiative Supplement: You may be eligible for a training supplement of $50.00 per month for participating in a training program for 6 months with consideration of an additional 6 months if the Ministry is satisfied the person with disabilities would benefit from additional participation. You are not eligible for this benefit if you have received the volunteer or incentive supplement. (Legislation s.49(1) Talk to a Ministry worker prior to starting for more information and approval. http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#49 ; PWD Reg S.49 Employment Programs: Employment Program for Persons with Disabilities offers career planning, skills assessment, pre-employment services, job training and placement, provision of necessary employment supports, disability management assistance, follow-up workplace support and employment crisis services. The program may provide transportation assistance such as bus tickets or employment supports such as work boots and may be able to access receive a work experience placement. Contact your Ministry worker if you are interested in accessing these services, or an employment centre in your area. All employment programs are voluntary, as people with PWD status have no obligations to search for employment or participate in work related programming. Confirmed Job Supplement: If you require transportation, clothing, tools or other employment-related items to be able to start employment that will enable you and your family come off income assistance the Ministry can provide a supplement up to $1000.00. To be eligible for this supplement you must meet all of the following criteria: someone counted as part of your family unit gets a confirmed job that will make it possible for your family to leave income assistance, hardship assistance, or PWD assistance, AND the person with the job needs a specific item related to the job in order to start work, AND your family unit has no other funds available to purchase the item(s) PWD Reg S.54 Talk to your Ministry worker if you wish to access this supplement as there are certain requirements that need to be met. http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-3.htm#56.1, Section 56 (1) Medical Coverage Basic Medical Coverage All income assistance recipients, including people with PWD status or benefits are eligible for basic medical coverage, which includes being able to see a doctor, medical specials, eye examinations, hospital stays, emergency ambulance service and prescription coverage. However, once you are approved for PWD you are also able to access Schedule C benefits (see page 23). Medical Benefits when Traveling: MSP coverage is available through BC’s health care system when you are traveling. In other provinces, the costs are billed through their medical coverage programs and collected directly between the health care systems. 13 When traveling outside of Canada, you should be aware that coverage through the MSP is based upon pre-determined rates and may not cover all or any of the costs, which would then be the responsibility of the person who has received the treatment. Consequently, it is recommended you purchase additional medical coverage when traveling outside of Canada. Medical Coverage When Moving to Another Province: If you should move to another province MSP coverage will continue for the balance of the month you leave and for an additional two months. Of note, if you move out of province prescription coverage ends the day you leave the province. You should apply for medical coverage in your new province or territory immediately upon arrival. Also, be aware that PWD is only recognized in BC. If you move to another province you will have to apply for disability under the disability program offered in that province. Medical Coverage; When leaving PWD for employment income and CPP Income you will continue to receive medical benefits as long as you qualify for Premium Assistance or Guaranteed Income Supplement. For people under 65 must you must meet the Premium Assistance eligibility requirements. For people that are over 65 you must qualify for Guaranteed Income Supplement. If you cease to qualify for medical services only, you are still eligible for general health supplements up to 1 year. If you are leaving the PWD program for employment you will be able to receive additional medical benefits as long as you qualify for Premium Assistance. The Ministry has a useful chart outlining the eligibility criteria for MSO at www.gov.bc.ca/hsd (on the lefthand navigation panel, click Ministry Fact Sheets — Medical Services Only). Premium Assistance: Provides subsidies ranging from 20 to 100 per cent, based on an individual's net income (or a couple's combined net income) for the preceding tax year, less deductions for age, family size and disability. The resulting amount is referred to as "adjusted net income". The following are the rates for eligibility effective January 1, 2010: Premium Assistance Subsidy Rates Adjusted Net Income Subsidy Level One Person Family of Two $0 - $22,000 100% premium assistance 80% premium assistance 60% premium assistance 40% premium assistance 20% premium assistance Full Rate $0.00 $0.00 Family of Three or More $0.00 $12.80 $23.20 $25.60 $25.60 $46.40 $51.20 $38.40 $69.60 $76.80 $51.20 $92.80 $102.40 $66.50 $120.50 $133.00 $22,001 - $24,000 $24,001 - $26,000 $26,001 - $28,000 $28,001 - $30,000 Over $30,000 Premium Assistance Income Verification: To verify eligibility, each person who applies for premium assistance authorizes the Canada Revenue Agency to release income information to the Ministry of Health Services and/or Health Insurance BC from the person's tax returns. Verification takes place each year and, where appropriate, MSP adjusts the monthly premium of beneficiaries upward or downward based on the information received. To apply see website: http://www.health.gov.bc.ca/msp/infoben/premium.html#monthly . 14 Prescription Coverage: All people on income assistance receive prescription coverage when prescribed by a physician, surgeon, dentist, midwife, nurse practitioner, optometrist or podiatrist. However, this does not mean all prescriptions will be covered. Prescriptions that are usually covered are “generic” brands. If you require medication that is not covered, be aware that your doctor can request “special authority” for approval of certain medications. For more information on “special authority” see the BC government website at http://www.health.gov.bc.ca/pharmacare/sa/saindex.html Drugs that are not covered include: Drugs included as part of a private clinical trial, smoking cessation aids, diet therapy, drugs classified as or used for cosmetic purposes and new drugs currently under review by PharmaCare. If you move from the province, it is important to note that prescription coverage ends the day you leave the province. Plan G: Specific to people living with mental illness, Plan G ensures no-charge psychiatric medication for individuals of any age that are registered with a mental health service centre who demonstrate a clinical and financial need. To access this benefit, contact your local mental health service centre or talk to your doctor. Eye Exam: A person is able to get an eye examination by an optometrist for up to $44.83 or an ophthalmologist for up to 48.90. You must pay any additional costs above these rates. PWD S.62.2, Schedule C S.2.2 Glasses: The Ministry provides for a pair of basic single vision or bifocal lenses and glasses every 3 years for adults with a new prescription; every year for children with a new prescription; or if there is a confirmed change in the refractive status of either eye. Schedule C. Definitions Diet and Nutritional Supplements The available diet supports include: PWD Reg S.66 Diabetic Diet Supplement: The Ministry pays an additional $35.00 per month to an individual where the physician has confirmed the condition. Restricted Sodium: An additional $10.00 is provided if a physician confirms the need for reduced salt intake. Kidney Dialysis: $30 for each calendar month for a person who requires kidney dialysis if the person is not eligible under the kidney dialysis service provided by the Ministry of Health. Gluten Free Diet: A $40 diet allowance can be provided for each calendar month for which a person requires a gluten-free diet. Dysphagia: $40 for each calendar month for a person who has dysphagia. People who have dysphagia are also eligible to receive an additional $30.00 towards the purchase of a blender. Cystic Fibrosis: $50 for each calendar month for a person who has cystic fibrosis. Schedule C S.6 (for all of the above supplements) 15 High Protein Diet Supplement: The Ministry can provide an additional $40.00 if a person has any of the following conditions: cancer that requires nutritional support during radiation therapy chemotherapy - surgical therapy - or ongoing medical treatment chronic inflammatory bowel disease Crohn’s disease ulcerative colitis HIV positive diagnosis AIDS chronic bacterial infection tuberculosis hyperthyroidism osteoporosis hepatitis B hepatitis C. People requiring a high protein diet or dysphagia diet are also eligible to receive an additional $30.00 towards the purchase of a blender. More information on diet supplements can be found in Schedule C Section 6. PWD Regs Schedule C. Section 6 (2) Of Note About Diet Allowances: A person having two or more separate conditions for which a diet supplement can be provided only the higher diet allowance amount will be paid. In order to obtain a diet supplement, the physician must confirm the condition; type of diet required (as specified in the list) and prescribes the allowance for up to 12 months. This can be done by letter or written out on a prescription pad. From time to time the Ministry has had a specific form to request a diet supplement, so check with a Ministry worker to confirm how a diet supplement is currently being obtained. Monthly Nutritional Supplement: An additional supplement is available only to those with PWD status where it is confirmed by a physician that the person has a severe medical condition, which has a directly result in a chronic progressive deterioration of health or wasting and that the supplements requested (nutritional supplementation, vitamins and minerals) will prevent an imminent danger to life. PWD Regs S.67 Schedule C. Section7 This supplement can provide an additional $165.00 for nutritional supplementation when there is a confirmed need for additional caloric supplementation and two of the following symptoms: malnutrition, underweight status, significant weight loss, significant muscle mass loss, significant neurological degeneration, significant deterioration of a vital organ, or moderate to severe immune suppression. It can also provide an additional $40.00 for vitamins and minerals. Section 67, Section 7 of Schedule C PWD Regs. Short-term Nutritional Supplement: The Ministry can also supply nutritional supplementation such as Ensure or Boost for up to 3 months when a physician verifies an acute short-term need for additional caloric supplementation in addition to regular dietary intake. It also must be verified by the doctor that the nutritional supplementation is to prevent critical weight loss while recovering from surgery, severe injury, serious disease or the side effects of a treatment. PWD Reg S.67 (3) Natal Supplement: Once you inform the Ministry with physician confirmation of a pregnancy, a $45.00 natal allowance is then provided by the Ministry each month and continues until the child is 7 months of age . PWD Reg S.6 Schedule C. Section 8 Formula for Infants: If there is a medical reason that an infant is unable to nurse (i.e.: mother has infectious disease, infant unable to feed due to cleft pallet) the Ministry may provide for infant formula. Speak to a worker if you need access to this supplement. PWD Reg. S.67 (1), Schedule A S.4 (6) 16 Enhanced Medical Supplements The Ministry is able to provide specific items and services for people with PWD status set out in Schedule C. They include: Dental Coverage for PWD: People with PWD status are eligible for up to $1000.00 of dental coverage every two years. Not all procedures are covered and the individual must cover any additional cost not covered. PWD Reg S.63 (1); Schedule C .Section 4 This may include crown or bridge work. It is beneficial to ask your dentist for a quote prior to having any service or treatment done so you know how much your cost will be. Additional information on allowable fees and services can be obtained from your local Ministry office. Dentures: Dentures can be provided for those with PWD provided they have never had dentures previously or have had their previous dentures for at least 5 years. The amount for dentures is $1000.00 every two years. PWD Reg Schedule C. S.4 (2) Medical Equipment: The Ministry is able to provide people with walkers, canes and crutches, if their doctor has prescribed the item; an occupational or physical therapist has done an assessment and confirmed the need for the item; the Ministry has pre-approved the item, the item requested is the least expensive and there are no resources to meet the need for the item. For wheel chairs or scooters it must be confirmed that the device will be required for the next 5 years. There is also a maximum amount that can be issued for scooters, which is $3500.00 PWD Reg Schedule C. Section 3.3 & 3.4 Also available: Bariatric scooters: up to a cost limit of $4,500, when you weigh more than a conventional scooter can hold, AND if the scooter is medically essential for you to achieve or maintain basic mobility (five-year replacement). PWD Reg. Schedule C S.3.4 (3.1) Non-conventional glucose meters: if medically essential to test your blood glucose levels (five-year replacement) — for example, a talking glucose meter for those with a visual impairment. Orthotics and Bracing: Custom made orthotics footwear are now covered up to a maximum of $1650.00 for PWD recipients. In addition custom-made inserts are covered up to a maximum of $450.00. PWD Reg. Schedule C. Section 3.10 Other bracing devices may be supplied if the item requested will prevent surgery; be used for postsurgical care; assist in physical healing from surgery, injury or disease; or to improve physical functioning that has been impaired by a neuro-musculo-skeletal condition. The Ministry must also pre-approve the requested items and be satisfied there are no other resources to meet the need. Other specific conditions can be found in Schedule C Section 3.10 (3) of the Employment and Assistance for Persons with Disabilities Regulation.http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-3.htm#c Devices may include: Foot abduction orthoses: (no waiting period for replacement); Inhaler accessory devices (“spacers” or valved holding chambers; Hearing Aids: A PWD recipient can be provided for hearing aids if prescribed by an audiologist. The audiologist must have performed an assessment that confirms the need for the hearing aid. The person also must have the pre-authorization from the Ministry and prove no resources available to obtain the required item. PWD Reg. Schedule C. S.3.11 17 Positioning and Breathing Devices: Positioning devices such as beds and breathing device can be obtained if specific requirements are met. These devices also may have cost restrictions. Both positioning and breathing devices require pre-authorization through the Ministry and that there are no other available resources for the requested item. For details see Section 3 of Schedule C of the PWD Regulations on-line at: http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#c Devices may include: Apnea monitors: if medically essential to monitor your breathing (five-year replacement); Floor-to-ceiling pole (second pole allowed if necessary): if medically essential to facilitate transfers (fiveyear replacement); Nebulizers: if necessary to avoid an imminent and substantial danger to your health (five-year replacement period and one-year period for accessories and supplies); Positioning items on a bed: if medically essential to achieve or maintain your positioning — for example: Symmetrikit, Sidelyers, and bed wedges; Positioning chairs and standing frames: if medically essential to achieve or maintain your positioning (fiveyear replacement). Transfer aids: if medically essential to facilitate transfers — for example: belts, boards, and slider sheets (five-year replacement); Toe orthoses: if medically essential to achieve or maintain basic functionality (one-year replacement); Tracheostomy humidifier: if medically essential to moisturize air in order to allow you to breathe (five-year replacement); Tracheostomy supplies: if necessary to avoid an imminent and substantial danger to your health (twoyear supply policy); Underliners for orthoses: if medically essential for you to use an orthosis — for example, sleeves and specialized socks for braces; Ventilator supplies if there is an imminent and substantial danger to your health (for up to 2 years) — for example, the Ministry may provide you with sterilization items and distilled water to run your ventilator; Disposable Medical or Reusable Supplies: There are restrictions on disposable or reusable medical supplies. The items must be prescribed by a medical practitioner; used in a medical procedure or treatment; are necessary to avoid an imminent and substantial danger to health; and there are no resources available to the family unit to cover the cost of the supplies. For more information on this benefit see Schedule C, Section 2(1)(a) of the PWD Regulations. Chiropractic, Physiotherapy, Massage Therapy and Podiatrist Services: An additional 12 visits may be authorized by the Ministry if there is a medically confirmed acute need for the treatments and there are no resources to meet the need. No more than 12 visits are available for these services combined – not an additional 12 for each service. See Schedule C, Section 2(1) (c), of the PWD Regulations. Medical Transportation: The Ministry can provide for additional funding for the transportation to go to a doctor, specialist or hospital for treatments or testing if it is not just for regular visits. This is an available benefit under Schedule C, 2(1)(f). The legislation can be found on-line at: http://www.hsd.gov.bc.ca/PUBLICAT/VOL1/Part3/3-5.htm#c The Ministry provides the bus pass program for people with PWD status for regular transportation needs. 18 Other Disability Services & Benefits Canada Pension Plan Disability Benefits Canada Pension Plan Disability [CPPD] provides financial assistance to CPP contributors who are unable to work because of a disability. To apply you must be under age 65, meet the definition of having condition that is severe and prolonged, worked and contributed for a specific amount time and have made sufficient contributions to qualify. CPPD can be complicated. If you would like more information on this topic you can pick up Newton Resource Centre’s “Step by Step Advocacy” manual or go on-line to Service Canada’s website at http://www.servicecanada.gc.ca/eng/sc/cpp/disability/disabilitypension.shtml. If you have been denied benefits the appeal process can be quite length (years). However, in most cases we can help. You can contact our Mental Health Consumer Advocacy Program for more information at (604) 596-1880. Tax Credits and Savings Benefits Registered Disability Savings Plan [RDSP]: The federal government has introduced a new Registered Saving Disability Plan for people with disabilities that allow a person to save up to $200,000.00 in a registered savings account. The contributions are not tax deductible and can be made up until the end of the year the beneficiary turns 59. You can have anyone contribute to the RDSP as long as you give written authorization. You must also be eligible for the Disability Tax Credit. Earnings accumulate tax-free, until you take money out of your RDSP. Contributions that are withdrawn are not to be included as income for the beneficiary when paid out of a RDSP. However, the Canada disability savings grant (CDSG), Canada disability savings bond (CDSB) and investment income earned in the plan will be included in the beneficiary’s income for tax purposes when paid out of the RDSP. (See next page for more information on these benefits). Be aware, you must keep your contributions in the RDSP for 10 years if you have received a grant or bond through the two programs outlined below. If you take money out of the Registered Disability Savings Plan early, you will have to pay back all the money you received through the grant and bond. Canada Disability Savings Grant [CDSG]: Through CDSG, the Government deposits money into your RDSP to help you save. The Government provides matching grants of up to 300%, depending on the amount contributed and the annual income of the family with the Registered Disability Savings Plan. The maximum grant amount is $3,500 each year, with a limit of $70,000 over your lifetime. Canada Disability Savings Bond: In qualifying, you could receive up to $1,000 a year from the Government, with a limit of $20,000 over your lifetime. Contributions do not need to be made to the RDSP in order to receive the bond. Note: The income thresholds of $75,769 for the Disability Savings Grant and $21,287 and $37,885 for the Disability Savings Bond respectively are indexed and will change over time. Please visit www.rdsp.com for updated information Disability Tax Credit [DTC]: This is a credit through income tax reduces the amount of tax that a person with a disability has to pay. The benefits includes a yearly tax credit on your tax return (current and future years), additional credits for you or a family member (i.e. the Caregiver credit) and possibly a retroactive claim for every year your condition existed (for up to 10 years). This could result in lump sum refund. 19 Eligibility for Disability Tax Credit: To get the Disability Tax Credit, you must have a physical or mental condition which affects one or more of your basic activities of daily living. The condition must have lasted, or is expected to last, for at least one year (continuously). There is no age restriction for the applicant for DTC. You will need to have your doctor (or optometrist, audiologist, occupational therapist, psychologist or speech language pathologist) complete a Disability Tax Credit Certificate (Form T2201) signed it and return it to the Canada Revenue Agency. You can find the form at: http://www.cra-arc.gc.ca. Other Benefits to Access with Disability Tax Credit: Getting the Disability Tax Credit is also the recognized means to prove disability for many other programs or access other tax credits including for you if you are disabled or have a disabled family member including: Medical Expenses (including Attendant Care) Caregiver Amount Credit Child Disability Benefit (CDB) Infirm Dependent Child Care Expenses (Disability Supplement) Disability Supports Deductions Working Income Tax Benefit (WITB) (Disability Supplement) Child Fitness Tax Credit (Disability Supplement) Home Buyers Tax Credit Find out more about allowable medical expenses, deductions and tax credits, and how you can use them if you support people with disabilities. Canada Revenue Agency general enquiries 1 (800) 959-8281, TTY: 1 (800) 665-0354 Child Disability Benefit: If you have a child under the age of 18 with a severe and prolonged impairment in mental or physical functions and qualify for the Disability Tax Credit, the child may be eligible for the Child Disability Benefit. The CBD amount is calculated according to base income, which is determined by the number of children for whom the CCTB is received. Contact CRA at 1(800) 387-1193 for more information. The Child Disability Benefit is a supplement to the Canada Child Tax Benefit and Children's Special Allowances payments. To apply, families must obtain a signed Disability Tax Credit Certificate and the Canada Child Tax Benefit application form (RC66) for the child. The DTC application can be found on-line at http://www.cra-arc.gc.ca or picked up at your local Canada Revenue Agency. The Child Tax Benefit application found on-line at: http://www.servicecanada.gc.ca or picked up at your local Service Canada Office. Sales Tax Exemptions: Many goods and services used by people with disabilities are exempt from the goods and services tax/harmonized sales taxes (GST/HST). For instance, devices and supplies including wheelchairs, walkers, hearing aids, patient lifters as well as health and personal care services . Some programs are also tax exempt like "Meals on Wheels", recreational programs and camps. For a complete list call GST/HST Information 1(800) 959-5525, by TTY: 1 (800) 665-0354. Other Transportation Benefits handyDart: handyDART is a door-to-door shared-ride service for people with physical and cognitive disabilities and has vehicles equipped to move people with mobility devices. This service will pick up at the person’s home and drop the individual at his or her destination. Eligibility: You are able to use handyDART if have a physical or cognitive disability and you are unable to use public transit without assistance. Pets are only allowed if they are a service animal. Size of Mobility Devices: handyDART lifts are able to accommodate mobility devices that fit within the following measurements: Width: 94 cm (37 in.); Length: 122 cm (48 in.); Weight on the lift: 364kg (800 lbs.) when the device is occupied and includes the handyDART driver. 20 Accessing handyDart Service: If you want to use handyDART, you will need to complete a basic application form, which can be found on-line at: http://www.translink.ca/en/Rider-info/HandyDART.aspx or contact the Access Transit office at: (778) 452-2860. Types of Trips: There are 2 types of service through handyDART: Subscription trips - Regular trips that are taken daily or weekly. Casual trips - One-time trips. Forty-eight hours notice is generally required and priority is given to those needing transportation for work, medical, or post-secondary educational purposes. Please note that the PWD Bus Pass is NOT accepted on handyDART. To book a trip on handyDART, call (604) 575-6600. handyDART Fares Please note: regular Adult fares apply regardless of age. Concession tickets are not valid on HandyDART. 1 & 2 zone $2.50 - within same city or next city over 3 zone $3.75 - Surrey to Richmond / Burnaby 4 + zones $5.00 - Surrey to Vancouver Attendants (needed to help you travel): no charge, let them know when you book. Tickets (20 tickets): $50 - single 12 zone Fare Saver: Adult FareSavers and FareCards are available at any FareDealer, including 7-Eleven, Mac's, and many London Drugs and Safeway stores. 1-2 zone book of 10 $21.00 3 zone book of 10 $28.00 4+ zone book of 10 $38.00 Taxi Saver: This program provides an additional option of travel for handyDART customers by subsidizing 50% of the cost of a taxi. You must have a handyPASS to be able to purchase Taxi Saver coupons. You can purchase a $80 pack of Taxi Saver coupons at the cost of $40.00. Coupons do not expire. Packages can be purchased once every month. Coupons come in denominations of $1, $2 and $5. Coupons are not transferable to another person and cannot be used on any other transit system; however you can send in for a refund at any time. It is important to note that the taxi driver will not provide change and a coupon cannot be provided as a tip so you will want to bring change with you when you ride. For instance, if your cab fare is $7.50 you can give $7.00 in coupons but will have to give the driver the .50 cents in change and any tip amount you want to add. Greyhound: This long-distance travel system provides accessibility for people with mobility devices or service animals that are able to travel without the help of an assistant. Greyhound provides assistance with boarding and de-boarding buses, luggage, transfers, stowage and retrieval of mobility devices. 21 Greyhound requests you contact the Disabilities Travel Assistance Line at 1(800) 752-4841 to provide them with information on your needs a minimum of 48 hours prior to travel to enable them to accommodate you, including having a bus with a lift if necessary. If wheelchair lift buses are not available or requested, alternative boarding assistance will be provided to the best of their ability. For individuals that do require a personal care attendant [PCA] Greyhound offers the care assistant a reduced fare of 50%. The assistant must be at least 12 years of age, provide picture ID at the time of ticket being issue and be able to provide the necessary assistance of the rider. Greyhound will require you to notify them at least 24 hours prior to departure. Eligibility for the reduced fare is based on the assistance required of the person with restricted mobility and is not on based on a specific disability. The reduced fare cannot be combined with any other Greyhound offer. For more information on this service you can go on-line to http://www.greyhound.com/travel_information/disabilities.shtml or call the Disabilities Travel Assistance Line at 1(800) 752-4841. VIA Rail: Passengers who need assistance in attending to their personal needs (eating, medical care, personal hygiene) during their trip must travel with a companion capable of providing such assistance. The companion travels free in the same class of service. Where necessary, the companion is expected to assist VIA personnel in boarding and disembarking the passenger and in helping the passenger move about while on board. To take advantage of this privilege, the special needs traveler must present, for each trip, a valid card from a recognized association or institution for persons with disabilities (see Disability Travel Card™ on the next page), or a recent letter confirming the above noted restrictions dated within the last 9 months and signed by a physician. To help ensure that your trip meets your needs book your travel 48 hours or more in advance and specify the special services you will require to the agent when booking. Contact VIA Rail at 1(888) 842-7245 or TTY 1(800) 268-9503 (hearing impaired) or at the ticket counters in your area. It is recommended that visually-impaired clients find out about the services available to them by contacting a sales agents by telephone at 1 (888) 842-7245 or from a ticket counters in your area. If you are hearing- or speech-impaired, you can contact VIA Rail teletypewriter (TTY) at 1(800) 268-9503 (tollfree). Disability Travel Card™: Easter Seals Canada and its members and/or affiliates are authorized to approve reduced fare tickets allowing persons with permanent disabilities to travel with an attendant on the lines of Motor Coach Companies that participate in the reduced fare plan, and Via Rail. The Disability Travel Card™ provides identification to a person with a permanent disability, which will allow an adult attendant, travelling with the person with a disability, to travel at no cost. You can apply for the card through British Columbia Lions Society For Children with Disabilities 3981 Oak St. Vancouver, BC, V6H 4H5 or call them at 604-873-1865. You can download the application at http://easterseals.ca/english/wpcontent/uploads/2009/05/disability-travel-card-application.pdf . Access for Flights: Most airlines accommodate people with disabilities who require a personal attendant or additional seating to accommodate a disability (including obesity). In general, airlines will not charge for the additional seat required for a person requiring assistance with meals, medication, using the toilet, or to assistance with an emergency evacuation. The guest will be charged for the fare available at the time of booking. All regular taxes and fees will apply. The additional seating will not be charged, however other 22 fees, taxes and surcharges collected on behalf of airport authorities, or the federal government may be collected. This accommodation only applies to flights within Canada. Gas Tax Refund: The Federal Excise Gas Tax Refund program allows individuals who are certified by a medical practitioner as having a “permanent mobility impairment that renders the use of public transportation hazardous”, to access a tax refund on their gas purchases. The gas you use must be for your personal use and not for resale. It does not include diesel, fuel to heat your home or propane. The rate of refund is $0.015 per liter or $0.0015 per kilometer. You can claim your refund for up to 2 years after the purchase date of the gasoline. You are not required to submit your receipts from the gas purchase with your claim however you must keep them as proof of purchase of your claim for six years. Applications are available on-line at: http://www.servicecanada.gc.ca/eng/goc/gasoline_tax_refund.shtml. For more information contact your local Service Canada office. Provincial Gas Tax Refund: With PWD status, being at least 16 years of age and being the registered owner or lessee of a vehicle, or provide verification from the registered owner confirming joint ownership of the vehicle, you are eligible to receive the provincial gas tax refund. The refund is eligible on gas, diesel or propane used in your vehicle. Each eligible person may claim a yearly refund of up to $500. Other definitions for eligibility including: a "person with disabilities" includes the following conditions or situations: loss of a limb, permanent dependence on a wheelchair, complete and permanent loss of function of the lower limbs, certified by a doctor as having a permanent impairment of movement or having a permanent mental disability to the extent that it would be hazardous to use public transportation (regardless if public transportation is available). Or, you are certified by a doctor as having a permanent sight impairment to the extent that you are not eligible to hold a driver's license under the Motor Vehicle Act. Also considered is if a person receives, or would receive but for having reached 65 years of age, you receive a 100% disability pension through active service in any war while in Her Majesty's forces. Application for the rebate can be found at: http://www.sbr.gov.bc.ca/documents_library/bulletins/mft_004.pdf Applications and supporting documentation are sent to: Consumer Taxation Branch PO Box 9442 Stn Prov Govt Victoria, BC V8W 9V4 Fax: (250) 356-2195 Autoplan Disability Discount: To receive a 25% discount on your Basic Autoplan you must first be eligible for the Provincial Gas Tax Refund noted above. Once you establish eligibility for the gas tax refund take the Motor Fuel Tax Act registration number to your Autoplan broker and you can qualify for the discount even if you don’t drive the vehicle you’re insuring. You may also qualify for backdated discounts. When you visit the Autoplan broker, take your first letter from the Ministry of Small Business and Revenue that shows when you first became eligible for the fuel tax rebate and Owner's Certificate of Insurance and you will be sent out the discount you are entitled. For more information you can call the Taxpayer Services: Lower Mainland: (604) 660-4524, elsewhere in B.C. at 1(877) 388-4440 or look online at: http://www.icbc.com/autoplan/costs/save-money/disability-discount BC Ferries Fare Reduction for Disabled Persons & Escorts: If you are a resident of British Columbia and have a permanent disability, reduced fares are available. This discount applies to only to passenger fares and not the vehicle fare. An escort traveling with a person with a disability is eligible for the disabled rate. 23 Disabled Status Identification (DSI): To receive the fare reduction, you must present your BC Ferries DSI card. To apply for a DSI card you must prove your disability is permanent and severe. Severe means the impairment impedes normal daily functioning. The impairment restricts a person’s ability to carry out personal care activities, such as preparing, serving or eating meals, dressing, grooming, washing or bathing, be mobile without personal assistance or manage personal affairs without assistance. It takes approximately 5-10 days to process DSI applications. You can download the application at: http://www.bcferries.com/files/travelplanning/DSI_Application_Form.pdf . There is additional information at: http://www.bcferries.com/fares/fareinfo.html; PWD S.51 You can also call Customer Information and Reservations: 1(888) BC FERRY (1-888-223-3779) from anywhere in North America, TTY Contact Numbers: 1(800)972-6509. Over-height Vehicles: Passengers requiring the use of an "overheight" vehicle equipped with a mechanical wheelchair lift or ramp may travel at the posted "underheight" vehicle (or car) tariff with or without a DSI card. Please inform the ticket agent of your vehicle's special status. Special Parking on the Ferry: If you have mobility restrictions be sure to ask the ticket agent upon arrival for a windshield card that will notifies the crew that you need parking near the elevator. Keeping your hazards lights on during loading also notifies the crew for parking near the elevator. This service does not ensure boarding in overload situations. You may have to wait for the next boarding if you have not arrived to the ferry terminal in sufficient time to board (at least 20 minutes is recommended). Be aware shorter routes do not have elevators so you will have to remain in your vehicle if you are unable to climb the stairs. Disability Parking Permit: People who cannot walk more than 100 meters, need extra wide parking spaces in order to get in and out of their vehicle, or who are legally blind are eligible for a parking permit. People with permanent or temporary mobility impairments are eligible for a permit. Permits are issued for 3 years for people with permanent disabilities. For temporary permits, they are issued based upon the time your doctor’s indicates (up to one year). Applications are available through SPARC BC and can be found on-line at: http://www.sparc.bc.ca/application-forms. There is a section that you will need to have your doctor complete. There is also a $20.00 processing fee to be submitted with the application. Leisure Benefits Campsite Fees: You can camp for free in a road accessible BC provincial park once you have PWD status. There is also no charge for a second non-recreational vehicle. To access: Obtain a current calendar year Release of Information form from your Ministry worker. Upon arrival at the campground, show the campground operator the original approved form and a second piece of identification. 24 Note: This benefit does not apply to group camping, group picnicking, backcountry and marine fees. Also, those persons with disabilities receiving assistance from other provincial or federal programs such as CPP Disability, WCB Disability, etc. are not eligible. Park Parking Fees: With PWD benefits and meeting the eligibility criteria for free camping (see campsite fees in the previous section) you will not have to pay park parking fee as long as you have obtained an annual parking pass. You can download the parking pass application at: http://www.env.gov.bc.ca/bcparks/operations/rec_pass/dap_annual_parking_pass_application_form_2006.pdf . You must also get a Release of Information form at your Ministry office. Forward your application form, a copy of the Release of Information or Eligibility Letter form and a copy of a second piece of personal identification by mail to: Ministry of Environment BC Parks Annual Parking Pass PO Box 9371 Stn Prov Govt TH 4 Floor, 2975 Jutland Road, Victoria, BC, V8W 9M9 or FAX it to: 1(250) 387-1695 It can take up to five working days from the time your application is received in the Victoria office to be processed. Leisure Access Pass: At a low cost, you and your family can access the local recreation centre through the Leisure Access Program in your area. For example, the City of Surrey's Leisure Access Program provides an opportunity for permanent city residents in financial need to participate in Parks, Recreation and Culture activities. This annual pass provides unlimited access to drop-in activities at all the city of Surrey operated Recreation Facilities and a 75% discount on most Parks, Recreation & Culture registered programs (some programs are not available). To access, you must be a permanent Surrey resident and fall under the Family Net Income levels: Family Size Family Net Income 1 $19,307 2 3 $23,498 $29,260 4 5 6 $36,504 $41,567 $50,631 Most cities have an application that can be found on-line or can be picked up at the local recreation centre. You will have to provide verification of income and proof of address along with government ID to be found eligible. Fishing License: Annual fishing permits are available to disabled persons for $1.06 (GST included). This license is good for freshwater only. You may renew your license online if you have a credit card. Don't lose your License number as you will need this to renew it. To obtain your license, go to your local Income Assistance office and ask for a Release of Personal Information Form for Fishing License. A worker will sign and stamp the form. You will also need to fill out the fishing license application at: http://www.env.gov.bc.ca/fw/fish/licences/docs/disabled_application_2006.pdf . Take the two forms with you to the nearest Service BC office. Local offices can be found at: http://www.servicebc.gov.bc.ca/locations/. The closest office in the Fraser Valley is located at: Service BC Suite 1 - 45467 Yale Road West, Chilliwack B.C. V2R 3Z8 Tel: 604-795-8415 Fax: 604-795-8408 Housing Related Benefits & Services Homeowners Disability Grant: In addition to the basic grant having PWD status you can receive an additional grant can reduce your property tax by a further $275, for a total of up to $845. If you are applying for the additional grant, you do not need to apply separately for the basic grant. The two amounts will be calculated together. Further information can be found at: http://www.sbr.gov.bc.ca/individuals/Property_Taxes/Home_Owner_Grant/additional_hog.htm 25 BC Property Tax Deferment Program: This loan program allows home owners to defer the payment of annual municipal property taxes. To qualify for the Property Tax Deferment Program, you must: Be 55 years of age or older or surviving spouse or a person with disabilities as defined in the Regulations to the Land Tax Deferment Act, be a Canadian citizen or permanent resident under the Immigration Act (Canada), have lived in British Columbia for at least one year prior to applying; and have a minimum equity of 25% in your home based on assessed values as determined by BC Assessment. There are other terms and conditions for the program. For more information see the BC provincial government's Property Tax Deferment website:http://www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_Deferment/about.htm. Residential Tenancy Dispute Fee: If you find yourself in a situation where you have been issued an eviction notice by your landlord you can dispute the eviction through the Residential Tenancy Branch. The filing fee for a dispute resolution hearing is $50.00 for applicants not claiming monetary amount or claiming an amount of $5000 or less and $100.00 for applicants claiming and amount greater than $5000. However these fees can be waived for people of low income. The form to request this fee to be waived can be picked up at the Residential Tenancy Branch, where the application for disputing the eviction must be filed. The office is located at: Residential Tenancy Branch 400 - 5021 Kingsway, Burnaby, BC V5H 4A5 To speak to an Information Officer or to listen to the recorded information line call: Lower Mainland: (604) 660-1020 http://www.rto.gov.bc.ca/content/howapply/default.aspx BC Housing for People with Disabilities: BC Housing has disability specific housing and programs. These programs include some type of subsidy or rent assistance, independent living, senior housing and subsidized housing units. For more information on accessing these programs contact: BC Housing General Inquiries Tel: (604) 433-1711 Toll free: 1(866)465-6873 Email: webeditor@bchousing.org Independent Living BC (ILBC): This program serves seniors and people with disabilities who require some support, but do not need 24-hour institutional care. To access the program you must be assessed and referred by your local health authority. 70% of your income after-taxes go towards the cost of the accommodation. Services that may be included are: Personal care services such as assistance with grooming, mobility and medications as well as meals, housekeeping, laundry, recreation and 24-hour response. Individuals cannot apply directly to an assisted living. If you are not a current client, call Fraser Health at General inquiries (604)587-4600 or toll free 1(877)935-5669. The Seniors' Supportive Housing Program: This program is primarily for low-income seniors. However, individuals with disabilities who are experiencing difficulty living independently, but who are not eligible to participate in the Independent Living BC program may still apply. To access this program applicants must require a modified physical environment and support services to assist with continued independent community living environment; not require a permanent level of support that exceeds services available in the supportive housing setting; be able to manage their own lifestyles, including reacting appropriately in an emergency situation; and not demonstrate behaviour(s) that place themselves or other tenants within the building at risk. Suitability will be determined by housing operators and the Health Services staff in buildings directly-managed by Fraser Health. For more information contact: General inquiries (604) 587-4600 or toll free 1(877) 935-5669 26 Mental Health Services: A variety of community and hospital based mental health services and programs are available in Fraser Health communities. SERVICE LOCATIONS SERVIVED Adolescent Day Treatment Program Burnaby, Fraser Valley, Langley ,Maple Ridge/Pitt Meadows, New Westminster / Surrey / White Rock/ Delta ,Tri-Cities Adolescent Psychiatry Unit Burnaby ,Fraser Valley ,Langley, Maple Ridge/Pitt Meadows ,New Westminster / Surrey White Rock/ Delta, Tri-Cities Adult Community Support Services Burnaby ,Langley ,Maple Ridge/Pitt Meadows, New Westminster, Surrey /White Rock Delta, Tri-Cities Adult Short-Term Assessment and Treatment Program Burnaby ,Langley, Maple Ridge/Pitt Meadows New Westminster ,Surrey White Rock/ Delta, Tri-Cities Assertive Community Management Langley, New Westminster, Surrey / White Rock/ Delta Child & Youth Crisis Program Fraser Valley ,Surrey/White Rock/ Delta, Tri-Cities Community Mental Health Care Programs Burnaby, Fraser Valley, Langley, Maple Ridge/Pitt Meadows ,New Westminster Surrey/White Rock/ Delta, Tri-Cities Community Residential Emergency Short Stay Treatment Burnaby ,Fraser Valley ,Maple Ridge/Pitt Meadows ,New Westminster, Surrey /White Rock/ Delta Concurrent Disorders Services Burnaby ,Langley ,Maple Ridge Pitt Meadows ,Tri-Cities Developmental Disabilities Mental Health Services Burnaby, North & West Vancouver, Richmond, Sunshine Coast, Tri-Cities, Vancouver Early Psychosis Intervention Program Fraser Valley, New Westminster, Surrey White Rock/ Delta Eating Disorders Program Fraser Valley, Surrey/White Rock/ Delta, Tri-Cities Geriatric Psychiatry Services Burnaby, Fraser Valley ,Langley ,Maple Ridge/Pitt Meadows ,New Westminster Surrey/White Rock/ Delta ,Tri-Cities Inpatient Psychiatry Unit Burnaby, Fraser Valley, Langley ,Maple Ridge/Pitt Meadows, New Westminster ,Surrey/White Rock/ Delta Mental Health and Substance Use Primary Care Clinics Burnaby ,Surrey/White Rock/ Delta Mind Check British Columbia, Burnaby ,Fraser Valley Langley ,Maple Ridge/Pitt Meadows / New Westminster, Surrey/White Rock/ Delta, Tri-Cities Peer Support Program Burnaby Prevention and Health Promotion for Substance Use Burnaby, Fraser Valley ,Langley, Maple Ridge/Pitt Meadows, New Westminster, Surrey/White Rock/ Delta, Tri-Cities Psychiatric Assessment Unit Surrey/White Rock/ Delta Psychiatric Group Therapy Program Burnaby, New Westminster ,Surrey/White Rock/ Delta Psychiatric Nurse Liaison Program Burnaby ,Fraser Valley, Langley ,Maple Ridge/Pitt Meadows, New Westminster, Surrey/White Rock/ Delta, Tri-Cities Tertiary Inpatient Rehabilitation Burnaby ,Fraser Val \ley ,Langley, Maple Ridge/Pitt Meadows, New Westminster Surrey/White Rock/ Delta, Tri-Cities For contact information of each service please access link below: http://www.fraserhealth.ca/your_care/mental_health_and_addictions/mental_health_services/. Fraser Health can be contacted by: Email: Phone: 1(877) 935-5669 or (604) 587-4600 feedback@fraserhealth.ca Fax: (604)587-4666 27 Resources In Surrey 24 Hour CRISIS LINE: Emergency After Hours: Surrey RCMP Non-Emergency Line: (604) 951-8855 (800) 663-3456 (604) 599-0502 Shelters: Bridge Emergency Shelter (women): (604) 684-3542 Durrant House (Atira) : For women and children (604) 531-4430 Evergreen Transition Home: (604) 584-3301 Emergency shelter for abused women and children Fraserside Emergency Shelter: (604) 525-3929 519 Seventh St., New West – 12 bed emergency shelter for single women & parents with children Hyland House: Call between 6pm & 10:15pm (604) 599-8900 Sheena’s Place: – Women Only (604) 581-1538 Shimai Transition Home: (604) 581-9100 Women escaping violent relationships (877) 581-9100 The Front Room Homeless Shelter: (604) 589-7777 10667 135A St., Surrey Union Gospel Mission: (604) 253-3323 Yukon Shelter (604) 264-1680 2088 Yukon St. Vancouver Addictions Treatment: Aurora Centre (women): Hannah House (women): Maple Cottage: Maple Ridge Treatment: Peardonville House (family): Phoenix Treatment Centre: (604) 875-2449 (604) 466-4215 (604) 587-3755 (877) 678-6782 (604) 856-3966 (604) 468-2023 Food Resources: Surrey Food Bank: #5,15515 - 24th Avenue (Village Centre) Lunch Wagon 134th St. & 107th Ave. Mon, Wed & Thurs 11:30am-12:30pm. Night Street Ministries – across from food bank in the truck near Gateway Skytrain Station South Fraser Women’s Services – women only 15318 20th Ave, Surrey Mon-Fri 12:00-1:30pm Medical Resource: Street Health Outreach Program 10693-135A St. Surrey, BC Maxxine Wright Community Health Centre 13729 92nd Ave., Mon-Fri, 11:30-3:30 Focus on women & healthy pregnancy & parenting (604) 583-5666 (604) 587-3835 28 Other Services Offered Through Sources Community Resource Centre’s Children, Youth & Families Women FASD Support Services Positive Behaviour Support Services Childcare Worker Outreach Program Family Connections Centre Family Therapy Family Development Response Family Preservation and Reunification Winter House Mental Health Child, Family, and Youth Services Employment Services Peer Crisis Support Program Referrals, Resources and Member's Library Suds, Duds & Scrubs Clothing Exchange Laundry Shower Professional trauma Counselling Services Short-Term Crisis Counselling Long-Term Counselling Group Counselling Women’s Empowerment Services Employment Services Centres in Cloverdale and White Rock Advocacy Addiction Services Disability Support Advocacy Program Homeless Prevention Program Mental Health Advocacy Program Poverty Law Program Pro Bono Legal Clinic Seniors Community Visitors Shop-by-Phone Volunteer Wheels Community Living Life Skills Events Unlimited Ventures Day Program Crossroads Day Program Home Share Program Choices (group) Affected Others Support Group Emotional Wellness Referrals Presentations Drug Testing Kits Drug Prevention & Education Videos Counselling Services Community Living Residential Programs Mindfulness Based Relapse Prevention Seeking Safety (group) Archway House Stayte House Primrose Centre for Adult Living Chestnut House Georgia House 29 Parenting Relationships Separation or divorce Workplace issues Anger management Historical trauma Grief and Loss Depression Stress Lesbian, gay, bisexual or transgendered issues Couple and family concerns Play therapy for children INDEX About the Money Applying for Income from Another Source Assets Asset Limits Auto Plan Discount Basic Disability Benefits BC Ferries Disability Services BC Housing Disability Housing & Services BC Property Tax Deferment Blender Supplement Bracing Breathing Devices Burial Supplement Bus Pass Supplement Camp Fee Supplement Camp Site Fee Canada Disability Saving Grant Canada Pension Plan Disability Benefits Bond Child Disability Benefit Chiropractic Services Christmas Supplement Clothing Crisis Supplement Community Volunteer Supplement Confirmed Job Supplement Co-op Supplement Crisis Supplement Crisis Supplement Cannot Cover Cystic Fibrosis Diet Supplement Dental Coverage Diabetic Diet Diet Supplement Disability Access for Flights Disability Parking Permit Disability Tax Credit Disability Travel Card Discretionary Trusts Disposable Medical Supplies Dysphagia Diet Earned Income Earnings Exemption Employment Programs Employment and PWD Exempt Assets Eye Exams Fare Saver Ferry Services for People with Disabilities Fishing License Food Crisis Supplement Formula for Infants Gas Tax Refund Glasses Gluten Free Diet Supplement Greyhound Disability Services Guide Dog Supplement HandyDART HandyDart Fares HandyPASS Hearing Aids High Protein Diet Supplement Homeowner Disability Grant Housing How Long PWD Designation Lasts Income 6 7 8 8 23 4 24 26 26 15 17 18 12 12 12 24 19 19 19 20 18 12 11 13 13 12 10 11 15 17 15 16 22 24 19 22 8 18 15 6 6 13 13 8 15 21 23 25 10 16 23 15 15 15 12 20 21 21 17 16 25 25 7 6 Income In-Excess Independent Living Kidney Dialysis Diet Supplement Leaving PWD for Pension Income Leisure Access Pass Leisure Benefits Maximum Crisis Supplements Issued Medical Benefits when Traveling Medical Coverage Out of Province or Moving Medical Services Only Due to Excess Income Medical Transportation Mental Health Services Massage Therapy Monthly Nutritional Supplement Moving Supplement Natal Supplement No Assigned Worker Non-Discretionary Trust No Wrong Door Policy Nutritional Supplements One-Time Payments Only In British Columbia Orthotics Other Assets Other Benefits Through PWD Other Benefits with Disability Tax Credit Out of Province More than 30 Days Park Parking Fees Pension and Medical Benefits Physiotherapy Services Plan G Podiatrist Services Positioning Devices Premium Assistance Prescription Coverage Provincial Gas Tax Refund Rates (Shelter & Support) Registered Disability Savings Plan Repayment of Security Deposits Reporting & Record Keeping Residential Tenancy Dispute Fee Restricted Sodium Diet Supplement Retaining Medical Benefits Reusable Medical Supplies Sales Tax Exemption Security Deposits Seniors’ Supportive Housing Shelter Rates Shelter Crisis Supplement Short-term Nutritional Supplement Special Transportation Subsidy Support Rates Taxi Saver Training Initiative Supplement Transportation Transportation for Hearings Trusts Traveling and Medical Benefits Unearned Income VIA Rail Disability Services Volunteer Supplement What a Crisis Supplement Cannot Cover When PWD Coverage Starts 30 6 26 15 14 25 24 10 13 14 7 18 27 18 16 11 16 5 8 5 15 7 5 17 8 10 20 6 25 19 18 15 18 18 14 15 23 9 19 11 6 26 15 7 18 20 11 26 9 10 16 12 9 21 13 12 13 8 13 7 22 13 11 5 31
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