12-14 MAY 2006 Sponsors Special thanks go to the following companies for supporting this conference: AstraZeneca www.astrazeneca.com Satellite meeting B Braun www.bbraun.com Poster presentations and awards Hameln Pharmaceuticals www.hameln.co.uk Organising Committee Delegate bags Richard Cattell, GHP Helen Hodges, UKCPA Marie Matthews, UKCPA Teva Hospitals Guild of Healthcare Pharmacists Amicus Centre 33 - 37 Moreland Street London EC1V 8HA www.ghp.org.uk UK Clinical Pharmacists Association 2nd Floor, Alpha House Countesthorpe Road Wigston Leicestershire. LE18 4PJ www.ukcpa.org www.tevahospitals.co.uk Pre-dinner drinks The Specials Laboratory Ltd www.specialslab.co.uk Exhibitor’s wine reception Wockhardt UK www.wockhardt.co.uk Delegate badges Conference organisers Profile Productions Ltd Northumberland House 11 The Pavement Popes Lane London W5 4NG Tel: Fax: Email: Web: 020 88327311 020 88327301 info@profileproductions.co.uk www.profileproductions.co.uk 2 N D G H P / U K C PA J O I N T C O N F E R E N C E Welcome Dear Colleagues Welcome to the 2nd joint national conference of GHP and UKCPA. We have a full programme both educationally and socially. We are pleased that Dr Mike Scott will be addressing the conference on Northern Ireland’s approach to Medicines Management, and we also welcome back to the UK Ian Coombes, who is currently working in Queensland and will present the person and system based approach to Medicines Management. We anticipate a high turnout for the workshops due to the high quality of presenters; the challenge will be how to select your choice. The key feature of this conference is that the presenters are leading practitioners in their field, and thus provide the opportunity to help you to improve and develop your own service, as well as network with like-minded colleagues. Given the current political climate, there is of course a session on Sunday morning that will tackle the current professional challenges of the extended role, modernisation and the Agenda for Change. As ever we will provide a promising social programme, the Friday evening soiree will be inhouse this year – we hope that you will take this opportunity to develop social networks with your colleagues, and at the conference dinner on Saturday night. The conference promises to be another excellent event and we hope you enjoy it. We would like to thank Richard Cattell (GHP), the UKCPA Education and Programme Committee, Marie Matthews (UKCPA Office Manager) and her staff, and finally to the conference organisers, Profile Productions. Anthony Oxley, President, GHP Helena Hodges, Chair, UKCPA Contents Programme of events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Abstracts and biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - Plenary speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - Workshops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Exhibitor List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Exhibition plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Exhibitor information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Evaluation form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 CONFERENCE PROGRAMME CONFERENCE PROGRAMME 4 Friday 12 May 10.30 Satellite meeting (Sponsored by AstraZENECA Changing times: Recent developments in gastroenterology and implications for pharmacists Dr John Anderson, Consultant Gastroenterologist, Cheltenham General Hospital and Omar Ali, Formulary Development Pharmacist, Surrey and Sussex NHS Trust Winchester 12.00 Registration, lunch, exhibition and posters The Atrium & Commonwealth Suite 14.00 Chair’s opening and welcome Anthony Oxley, President, GHP and Helena Hodges, Chair, UKCPA Royal Suite 14.15 Keynote: Delivering the future in stormy weather Dr Keith Ridge, Chief Pharmaceutical Officer, Department of Health 14.45 Creating the evidence for medicines management; the Northern Ireland approach Dr Mike Scott, Chief Pharmacist, United Hospitals Trust, Northern Ireland 15.30 Refreshments, exhibition and posters Commonwealth Suite 2006 Award Presentations Royal Suite 16.15 Pfizer Patient Safety Award: An internet-based medication safety educational package Professor Bryony Dean-Franklin, Principal Pharmacist, Clinical Services & Director, Academic Pharmacy Unit, Hammersmith Hospitals NHS Trust 16.35 Wyeth Education and Training Award: Developing a medicines management course for pharmacy technicians Dr Sheila Woolfrey, Chair, Northern Sector Clinical Pharmacy Network and Lead Pharmacist – Medicine, Wansbeck General Hospital, Northumbria Healthcare NHS Trust 16.55 IVAX Leadership Award: Development and implementation of a collegial model of management Laura O’Loan, Assistant Director, London Pharmacy Education and Training 17.15 Official exhibition opening and wine reception Anthony Oxley, President, GHP Sponsored by The Specials Laboratory Ltd Commonwealth Suite 19.30 Evening entertainment: ‘A taste of Asia’ Sponsored by GHP Newbury Suite Saturday 13 May 08.15 Registration, exhibition and posters The Atrium & Commonwealth Suite 09.15 Workshop session 1 1A: Impact of KSF on pharmacy education and training Dave Thornton, Principal Pharmacist, Clinical Services, University Hospital Aintree and Richard Cattell, Director, South West Medicines Information and Training, Bristol Royal Infirmary Royal 1 1B: Skills for success: Personal qualities Charles Marshall, Director, Axis Development Royal 2 1C: Poisoning Marie Blackwell, Emergency Department Directorate Pharmacist, Royal Sussex County Hospital, Brighton Richmond CONFERENCE PROGRAMME 5 Managing Parkinson’s disease Charles Tugwell, Clinical Pharmacist for Neurosciences and Principal Pharmacist for Active Medicines Information Service, Royal London Hospital Connaught 1E: Effective communication Andrew Andrews, Health Services Legal Advisor, Bond Solon Belvedere 1F: Critical appraisal skills Angela Emerson, Medicine's Information Pharmacist, Southampton General Hospital and Iram Hussain, Regional MI Manager – Operations, London Medicines Information Service Windsor Salon 1G: Care closer to home and pharmacist prescribing Sue Carter, Head of Prescribing and Pharmacy, Adur, Arun & Worthing PCT and Member of Council, GHP Edwardian 10.45 Refreshments, exhibition and posters Commonwealth Suite 11.30 Keynote: Standardised medication management – a person and system based approach Ian Coombes, Team Leader, Safe Medication Practice Unit, Queensland Health and Senior Clinical Lecturer, School of Pharmacy University of Queensland Royal Suite 12.30 Lunch, exhibition and manned poster session Commonwealth Suite 13.45 Workshop session 2 2A: Assessment of competencies using the KSF Tess Fenn, Pharmacy NVQ and Technical Staff Development Manager, and Aamer Safdar, Pre-registration Training Manager, Guys and St Thomas’ Hospital Royal 1 2B: Skills for success: Setting direction Charles Marshall, Director, Axis Development Royal 2 2C: Pneumonia Nicola Wake, Lead Pharmacist, Medicine, North Tyneside General Hospital Richmond 2D: Cardiology Duncan McRobbie, Principal Clinical Pharmacist, Guy’s and St Thomas’ Hospital Trust Connaught 2E: Implementing actions: Tools Jane Nicholls, Associate Director of Clinical Pharmacy and London Pharmacist Supplementary Prescribing Lead, Northwick Park Hospital Belvedere 2F: The good, the bad, the ugly Howard Tebby, Senior Commercial Development Manager, Pfizer and Founder Chairman, GHP Procurement and Distribution Interest Group and Allan Karr, Pharmacy Business Services Manager, UCL Hospitals Trust, Procurement and Distribution Interest Group Windsor Salon 2G: Care closer to home and medicines management in managed care Sue Carter, Head of Prescribing & Pharmacy, Adur, Arun & Worthing PCT and Member of Council, Guild of Healthcare Pharmacists Edwardian 15.15 Refreshments, exhibition and posters Commonwealth Suite 15.45 UKCPA Annual General Meeting Royal Suite 16.15 GHP Meeting 19.00 Drinks reception Sponsored by Teva Hospitals The Atrium 19.30 Conference dinner Commonwealth Suite CONFERENCE PROGRAMME 1D: CONFERENCE PROGRAMME CONFERENCE PROGRAMME 6 Sunday 14 May 09.30 Workshop session 3 3A: The skills escalator and the KSF Steve Acres, Pharmacy Services Manager, Leicester Royal Infirmary Connaught 3B: Succession planning: Experiential development plan Dr Catherine Duggan, Director, Academic Department of Pharmacy, Barts and the London NHS Trust, Royal London Hospital, and Pippa Roberts, Chief Pharmacist, Wirral Hospital NHS Trust and GHP/UKCPA Leadership Development Group Royal 2 3C: Acute coronary syndromes Jennifer Thomson, Clinical Pharmacist, A&E & Outreach, Southampton General Hospital Richmond 3D: Rheumatology Dr Christopher Green, Director of Pharmacy and Medicines Management, Countess of Chester NHS Foundation Trust Royal 1 3E: Implementing solutions: Understanding the dynamics of multidisciplinary team working Amanda McLean, Quality Assurance Pharmacist, Western General Hospital, Edinburgh and Chair, UKCPA Quality and Risk Management Group Belvedere 3F: An overview of Colorectal cancer Jane Ashton, RMH Specialist GI Oncology Pharmacist, and Lynn Shand, Clinical Services Manager, Royal Marsden NHS Trust Windsor Salon 3G: Care closer to home and the interface Sue Carter, Head of Prescribing & Pharmacy, Adur, Arun & Worthing PCT and Member of Council, GHP and Dr Duncan Petty, Practice Pharmacist, North Bradford PCT and Pharmacy Lecturer, University of Leeds Edwardian 11.00 Refreshments The Atrium Current Professional Challenges Royal Suite 11.30 The future of extending prescribing - a view from outside pharmacy Professor Tony Avery, Head of Division of Primary Care, University Hospital Nottingham 11.50 Modernising regulation Robert Darracott, Director of Strategic & Corporate Development, Royal Pharmaceutical Society 12.10 Agenda for Change - the next steps David Miller, Chair, GHP Terms and Conditions Committee and Chief Pharmacist, Sunderland NHS Foundation Trust 12.30 Closing remarks 12.35 Lunch and departure ABSTRACTS & BIOGRAPHIES Plenary speakers 7 to become the regional system, yielding efficiencies to the healthcare economy of £9.3million over the three years to 2008. Delivering the future in stormy weather Dr Mike Scott Dr Keith Ridgley Chief Pharmacist, United Hospitals Trust, Northern Ireland Chief Pharmaceutical Officer, Department of Health Mike Scott is currently Chief Pharmacist for United Hospitals Trust in Antrim. He is Co-director of the Antrim Hospital Academic Practice Unit with the School of Pharmacy at Queen’s University, Belfast. He is Chairman of the G6 Pharmacy Directors Group and Vice-chairman of the Regional Pharmaceutical Contracting Executive Group, also representing the province on the National Pharmaceutical Supplies Group. He is also a member of the Infectious Diseases Regional Research Group, Regional Group on Specialist Drugs in Northern Ireland and Project Manager for Therapeutic Tendering and Pharmaceutical Clinical Technology, two of the eight schemes under the regional Pharmaceutical Services Improvement Programme. Pfizer Patient Safety Award: An internet-based medication safety educational package Background Creating the evidence for medicines management; the Northern Ireland approach Integrated medicines management comprises all of the key elements involved in checking patients drugs from admission to discharge, ensuring good communication across the primary/secondary care interface. The traditional system lacked this latter component as well as having other significant deficiencies, for example in relation to the accuracy of medication history, medication errors during the inpatient stay. It was estimated that medicines related problems cost in the region of £40million per year in Northern Ireland. However, there was a lack of robust data to prove that investment in clinical pharmacy services would improve this situation. Funding was obtained and put in place to enable the employment of a team of five pharmacists and five technicians, together with research support from the School of Pharmacy at Queen’s University of Belfast. The results obtained demonstrated that there was reduced length of stay, decreased readmission rates, reduced wastage of patients’ own drugs, more accurate drug history, improved medicines use, better use of doctor and nurse time and more accurate discharges and improved stock utilisation. The net effect was to yield a return of between £4.80 and £8 for every pound invested. Two further elements, which are now integral parts of the process, were the development of electronic lockers and EPICS®, a PDA-based pharmacy intervention and activity system, which is now regional in Northern Ireland. On the basis of this work, a total of £4.6million is, and will be, invested in pharmacy staff to allow this model Medication administration errors (MAEs) occur in 38% of all non-intravenous (IV) doses. Educational interventions are often advocated, but classical approaches such as group education sessions are often impractical in clinical practice. We therefore designed and evaluated an internet-based educational programme on medication safety. Methods The study took place on a medical ward. The programme consisted of eleven modules developed by trust staff, delivered using commercial software. MAEs were identified using observation of medication administration, before and after asking nursing staff on the study ward to complete the package. The denominator used to calculate MAE rates was the number of opportunities for error (OE), defined as any dose of medication observed being administered (or omitted). Results Twelve of the 19 nurses completed all modules (mean 9.3 modules per nurse). 1188 OE were observed during pre-intervention, and 1397 afterwards. Eightytwo errors (6.9%) were identified pre-intervention and seventy-three (5.2%) afterwards (95% confidence interval (CI) for the difference -3.6 to 0.2%). MAE rates for non-IV drugs were 6.1% pre-education, and 4.2% afterwards (CI -0.2 to -3.6%). Conclusion There was a high rate of uptake amongst nursing staff, suggesting this is a practical approach for routine practice. A significant reduction in non-IV MAEs was observed. ABSTRACTS & BIOGRAPHIES Dr Ridgley registered as a pharmacist in 1988 having trained at the School of Pharmacy, University of London. His PhD (University of Manchester) was informed by the evaluation of pharmacy automation. Dr Ridgley has worked at most levels in hospital pharmacy, his last two posts being Chief Pharmacist at North Glasgow University Hospitals and University Hospital Birmingham NHS Foundation Trust. Whilst in Glasgow, he was part of the National Pharmaceutical Forum, which advised the Chief Pharmaceutical Officer for Scotland and a member of the Scottish Medicines Consortium. In Birmingham, Dr Ridgley was working on a new patient centred model for pharmacy services before taking up his current post on 1 March 2006. Dr Ridgley has also worked in community pharmacy and the pharmaceutical industry, as well as an earlier spell at the Department of Health as professional lead on prescribing and hospital pharmacy. 8 ABSTRACTS & BIOGRAPHIES Professor Bryony DeanFranklin Dr Sheila Woolfrey Chair, Northern Sector Clinical Pharmacy Network and Lead Pharmacist – Medicine, Wansbeck General Hospital, Northumbria Healthcare NHS Trust ABSTRACTS & BIOGRAPHIES Principal Pharmacist Clinical Services and Director, Academic Pharmacy Unit, Hammersmith Hospitals NHS Trust Professor Franklin is Principal Pharmacist for Clinical Services and Director of the Academic Pharmacy Unit, Hammersmith Hospitals NHS Trust. The Academic Pharmacy Unit is a joint initiative between the Trust and the School of Pharmacy, University of London. Bryony has been involved with medication error research for more than ten years, and together with colleagues from the School of Pharmacy, has published widely on methods for studying errors, and the frequency and causes of prescribing, dispensing and medication administration errors. More recently she has been involved with the evaluation of various technologies designed to reduce errors. Her current post combines research, education and training, and clinical practice. Wyeth Education and Training Award: Developing a medicines management course for pharmacy technicians The shortage of pharmacists and opportunities for employment in different sectors of the profession, has led to the role-development of pharmacy support staff. This, with the use of skill-mix and the re-engineering of the pharmacy services, has changed the roles of the pharmacy team at ward level. In addition, the training needs identified by the technicians themselves needed to be addressed before the skill-mix could be taken further at ward level, thus allowing the technicians perform a basic clinical screening of prescription charts. The Northern Sector Clinical Pharmacy Network, the Northern Sector Technician CPD Strategy Group and the regional Pharmacy Education & Training Office designed a regional scheme standardising training, providing the relevant theoretical underpinning knowledge and practical skills. Pharmacists and technicians reported the positive benefits to patient care and the wider healthcare team. The technicians have taken on new roles such as drug history taking, advising, educating and counselling patients. Whilst trust in-house training schemes exist, this programme ensures that technicians are trained to a consistent standard. Participating trusts know what is covered, and what the technicians are capable of doing on the wards. We are currently working towards getting the course accredited by Sunderland University. Dr Woolfrey graduated from Leicester School of Pharmacy, and after a pre-reg in Nottingham, went on to read for a PhD in Pharmacology at The Welsh School of Pharmacy, Cardiff. Dr Woolfrey then worked for a short time at Bedford General Hospital before moving to the North East of England. She has worked at Ashington in a number of different positions and currently holds the post of Lead Pharmacist for Medicine at Wansbeck General Hospital, Northumbria Healthcare NHS Trust. Dr Woolfrey is a Fellow of the College of Pharmacy Practice and an Honorary Lecturer at the University of Sunderland and will be giving this presentation as Chair of the Northern Sector Clinical Pharmacy Network. IVAX Leadership Award: Development and implementation of a collegial model of management Background LPE&T, a regional NHS pharmacy education and training organisation, had evolved into four "self-directed teams" 1, which some staff perceived to work in isolation. Objectives 1. To develop a shared view of the future role and purpose of LPE&T and to consider ways of achieving these. 2. To implement a “collegial” model of management2 where all members “have the potential to add to the leadership of the team”1. Methods 1. “Non-senior” team members were invited to an Open Discussion Forum (ODF), and asked to complete a questionnaire at the end of the session. 2. ODF suggestions were discussed and agreed by the whole team at subsequent team meetings. Results 1. ODF participants agreed that we had started to develop a shared view of the future role and purpose of LPE&T and considered possible ways of achieving these. 2. New “network” teams have been established to improve collaboration across the whole service3. Conclusions 1. The whole team was involved in the development of a shared vision for LPE&T. 2. LPE&T has implemented a collegial model of management that harnesses the expertise within the whole team. References 1 Horner M. Leadership theory reviewed. In Bennett N, Crawford M, Cartwright M, editors. Effective Educational Leadership. London: Paul Chapman Publishing; 2003: 27-43 2 Leithwood K, Jantzi D, Steinbach R. Fostering teacher leadership. In Bennett N, Crawford M, Cartwright M, editors. Effective Educational Leadership. London: Paul Chapman Publishing; 2003: 186-200 3 Augier M, Vendelø MT. Networks, cognition and management of tacit knowledge. In Bennett N, Crawford M, Cartwright M, editors. Effective Educational Leadership. London: Paul Chapman Publishing; 2003: 74-88 ABSTRACTS & BIOGRAPHIES Laura O’Loan Ian Coombes Assistant Director, London Pharmacy Education and Training Team Leader, Safe Medication Practice Unit, Queensland Health and Senior Clinical Lecturer, School of Pharmacy University of Queensland Standardised medication management – a person and system based approach Australia’s National Medicines Policy, the Pharmaceutical Advisory Council’s Guiding Principles to Achieve Continuity in Medication Management, and the Health Ministers agreements on patient safety initiatives, have set the agenda for change in medicines management. Ian will discuss multiple medication system changes developed as a result of medication incident analysis and observational studies of medication management by the medication safety team at the Princess Alexandra Hospital, Brisbane. This work lead to a component of Queensland Health’s Safe Medication Practice Unit that has developed, evaluated and implemented standardised medication and fluid charts, now implemented across Queensland public hospitals. This has been achieved through a collaborative state wide approach to medication safety. Educational programs for nursing, medical and pharmacy teams, and decision support tools for high risk drugs have been developed and implemented. Evaluation has demonstrated reductions in prescribing and administration errors and significant correlation with increased patient safety. Other state wide medication system changes have included state wide electronic medication liaison systems. As a component of his PhD, Ian has developed a problem based safe medication curriculum for medical staff which is being evaluated and rolled out across Queensland. A state wide medication risk awareness program for nurses has also been rolled out. Both the standardised medication systems and training programs have been adopted nationally and form a part of a national medication safety program. Ian graduated from the London School of Pharmacy and worked in London and Brighton as a clinical service manager and specialist practitioner. Since 1996, he has been at the Princess Alexandra Hospital (PAH) where he was in charge of clinical services. At PAH he established the first multidisciplinary medication safety team. In 2003, Ian was awarded the Australian Clinical Pharmacy Award by the Society of Hospital Pharmacists. He is currently a senior pharmacist with the Safe Medication Practice Unit, a clinical senior lecturer at the School of Pharmacy and is studying for his PhD, which is evaluating the impact of a combined system and skills based approach to reducing prescribing errors. The future of extending prescribing - a view from outside pharmacy In 2005 the Department of Health consulted on options for extending nurse and pharmacist prescribing.1,2 In November they announced that nurse and pharmacist independent prescribers will be able to prescribe any licensed medicine except controlled drugs – the most radical of the options considered.3 What is being proposed is one of the most farreaching extensions of prescribing by nurses and pharmacists anywhere in the world. In this presentation, I will expand on the messages delivered in my BMJ editorial on extended prescribing4 to cover the following: Background to extended prescribing – how has this come about? Debate on the pros and cons for extended prescribing The challenges for extended prescribers How is extended prescribing likely to work in the real world? References 1 Consultation on options for the future of independent prescribing by Extended Formulary Nurse Prescribers. http://www.dh.gov.uk/assetRoot/04/10/40/58/04104058.pdf (accessed 14th November, 2005). 2 Consultation on proposals to introduce independent prescribing by pharmacists. http://www.dh.gov.uk/assetRoot/04/10/48/81/04104881.pdf (accessed 14th November, 2005). 3 Nurse and Pharmacist prescribing powers extended. http://www.dh.gov.uk/PublicationsAndStatistics/PressReleases/PressR eleasesNotices/fs/en?CONTENT_ID=4122999&chk=Mjc1MS (accessed 14th November, 2005). 4 Avery AJ, Pringle MAL. Extended prescribing by UK nurses and pharmacists. BMJ 2005;331:1154-1155. ABSTRACTS & BIOGRAPHIES Laura registered with the Royal Pharmaceutical Society of Great Britain in 1987. She worked in hospital pharmacy in London for ten years, gaining an MSc in Clinical Pharmacy from London University in 1990. In 1997 she began work at London Pharmacy Education & Training (LPE&T), a regional NHS pharmacy education and training organisation, and became Assistant Director of LPE&T in 2004. In 2005, she completed an Open University MA in Education, and moved to Northern Ireland. She has recently finished a fixed term contract as Acting Assistant Director at the Northern Ireland Centre for Postgraduate Pharmaceutical Education and Training (NICPPET). 9 ABSTRACTS & BIOGRAPHIES ABSTRACTS & BIOGRAPHIES 10 Professor Tony Avery Agenda for Change - the next steps Head of Division of Primary Care, University Hospital Nottingham Agenda for Change was first implemented in June 2003 after years of “secret” negotiations behind closed doors. Three years on, the system remains incomplete, subjected to ongoing testing and delays and despite providing individuals with more money, more holidays and a reduced working week, it seems to have caused major disruption and discontent amongst NHS employees. Through the use of job evaluation and the Knowledge and Skills Framework it was to provide the tools to deliver a modern and highly skilled workforce for the strategic challenges ahead. Yet, NHS organisations have major financial angst and posts are being reduced in a number of trusts, in part, it is claimed due to these changes. Professor Tony Avery is Head of the Division of Primary Care at the University of Nottingham. He is also works as a general practitioner in Nottingham. Tony’s main research focus is on prescribing and he has a particular interest in improving the safety of medicines use in primary care. Tony has advised the DoH and RPSGB on issues relating to extended prescribing by nurses and pharmacists and wrote a recent editorial on the subject (BMJ 2005;331:1154-1155). Tony is a member of the NPSA Expert Prioritisation Panel and the BNF’s Joint Formulary Committee. He is Consultant Editor of Prescriber. Modernising regulation The reform of health professional regulation has a long history with the current Government. The first NHS Plan in 2000 told regulators they would have to have a larger proportion of lay members on our Councils, develop quicker fitness to practise procedures, and become more responsive. Pharmacy was never going to be exempt from this process, and the Royal Pharmaceutical Society seized the opportunity to present to Government its wish list for reform, based on hundreds of decisions, to inform the drafting of the new legislation. The Section 60 Order – the public consultation is live now – will replace the Pharmacy Act 1954. It has been designed to dovetail with the Society’s new Charter, which deals mainly with the professional body functions and the internal ordering of the Society. The Order, on the other hand, is reserved for all the things that regulatory bodies have to do by statute – including standard setting, education standards, registration and fitness to practise. The Charter and legislation both provide the Society with powers, which will be implemented through a subordinate layer of governing documents. This session will address two main questions: “What does all this mean?” and “Why is it important?” Robert Darracott Director of Strategic & Corporate Development, Royal Pharmaceutical Society At the RPSGB, Rob heads up a directorate responsible for human resources, central administration, research and policy development. He joined the Society in 2003 from Alliance UniChem Plc, where he was the member of the European business development team, having worked for five years for AU’s UK chain Moss, where his service development activities led to runner-up prizes in the Pharmaceutical Care Awards in both 2002 and 2003. Rob’s prior career includes a spell in the Department of Health. He is a periodicals qualified journalist, and in the dim and distant past was a resident hospital pharmacist. Whilst individual staff are keen to maximise the potential of job evaluation outcomes, maintain their out-of-hours payments and seek where possible parity with those in the commercial sector through recruitment and retention payments. Service managers seek a coherent career framework within competing priorities and increasing financial pressure with major concerns on how to maintain, never mind develop pharmaceutical services and improve patient care on a 24/7 basis. This personal viewpoint from a national and local level outlines the challenges and pitfalls ahead and considers how pharmacists and their managers can in partnership take the next steps required. David Miller Chair, GHP Terms and Conditions Committee and Chief Pharmacist, Sunderland NHS Foundation Trust David Miller is currently Chief Pharmacist at City Hospitals, Sunderland NHS Foundation Trust, one of the twelve original Early Implementer sites. He has been involved at a national level in all the pharmacist profiles, consideration of the out-of-hours proposals and the recent recruitment and retention submission through GHP and Amicus. He recently realised that he needed to expand his social horizon when his wife and family claimed he should have been called Anthony Francis Charles or AFC Miller. ABSTRACTS & BIOGRAPHIES Workshops 1A: Impact of KSF on pharmacy education and training 11 management which is proactive, positive and focused on achieving quality outcomes to complex situations. It will describe how effective leaders develop credibility and model the way for others to follow Charles Marshall The workshop is aimed at delegates who have a good understanding of the KSF, its implementation and the creation of KSF outlines. Dave Thornton Director, Axis Development With an academic background in psychology and economics and a professional background in sales and marketing, Charles has spent the last eighteen years in a variety of management positions. A great deal of this work has centred upon the development of individuals within organisations and the creation and maintenance of effective teams. Experience within the pharmaceutical industry has led to a high awareness of the issues currently facing the NHS. This led to Charles becoming a Co-founder of Axis Development, an organisation which has supplied training and development to more than 5,000 healthcare professionals over the last six years. In 2005, Axis Development became part of the Health Skills Group with a view to providing an even wider training and consultancy service for healthcare professionals. Highly influenced by modern management ideology, his main focus is on personal development, performance and achievement by developing successful leadership strategies and empowering attitudes. Principal Pharmacist, Clinical Services, University Hospital Aintree Dave is the principal clinical pharmacist at University Hospital Aintree in Liverpool and vice chair of the Terms and Conditions Committee for the Guild of Healthcare Pharmacists. Aintree was an early implementer site for agenda for change and Dave has been the staff side accredited representative for pharmacists since March 2003. He is also the joint GHP lead for the knowledge and skills framework and has been involved in the production of national and local guidance around the development of KSF outlines and how to implement the KSF. Richard Cattell Director, South West Medicines Information and Training, Bristol Royal Infirmary 1B: Skills for success: Personal qualities The personal qualities and values are at the core of The Leadership Qualities Framework. The scale and complexity of the change agenda and the level of accountability means that NHS leaders need to draw deeply upon their personal qualities to see them through the demands of the job. This workshop will focus on the components of selfawareness, self-management and personal integrity and how these can be used to develop an approach to 1C: Poisoning This session will be a general approach to drug intoxication in adults with some specific examples. The session is aimed at pharmacists working in areas such as Medical Assessment Units, Accident and Emergency departments, Clinical Decision Units, High Dependency Units and General Medical Wards. Accidental and intentional poisonings or drug overdose constitute a significant source of aggregate morbidity and mortality and health care expenditure, although the true incidence is unknown due to under diagnosis and underreporting.1 Poison exposures account for 5 to 10 percent of all emergency department visits and greater than 5 percent of adult Intensive Care Unit admissions.2 The aim of the session is for participants to learn how to improve the initial management of patients with poisoning. Participants will be able to identify common features of presentations due to poisoning and outline common products involved in poisoning. The workshop will also enable participants to describe the complications of poisoning and the therapeutic management of common poisons encountered in the Emergency setting, and discuss the role of the Pharmacist in the management of poisoning. We will also look briefly at access to antidotes and plans for dealing with mass poisoning. References: 1 Litovitz, TL, Klein-Schwartz, W, Rodgers, GC, et al. 2001. Annual Report of the American Association of Poison Control Centres Toxic Exposure Surveillance System. Am J Emerg Med 2002;20:391 2 Proudfoot, A. Acute poisoning: Principles of Management. Med Int 1989; 61:2499 ABSTRACTS & BIOGRAPHIES This workshop will build on the delegates knowledge of the KSF and the implementation within their local trust. We will explore three main areas during the workshop i) What barriers there are (or will be) preventing each NHS employee from having a KSF development review to an acceptable standards ii) Discuss the implementation at one or two specific sites as comparison and the variety of advice there is available to managers constructing KSF outlines iii) What will be the implications - locally (within a department), organisationally (will the trust use the information generated, what possibilities are there) and strategically, (can education providers use information from KSF outlines to drive their agendas) iv) What could and should education providers being doing now and in the future? (What must pharmacy sort out for itself, what opportunities and threats does the KSF create?) ABSTRACTS & BIOGRAPHIES 12 ABSTRACTS & BIOGRAPHIES Marie Blackwell Charles Tugwell Emergency Department Directorate Pharmacist, Royal Sussex County Hospital, Brighton Clinical Pharmacist for Neurosciences and Principal Pharmacist for Active Medicines Information Service, Royal London Hospital Marie is currently the Emergency Department Directorate Pharmacist at the Royal Sussex County Hospital in Brighton. She has been in this role for almost two and a half years. As a new position, Marie has been able to develop the role, concentrating on developing autonomous practice for nurses using PGDs, seeing patients admitted to hospital via the emergency department, attending ward rounds, teaching staff, risk management and development and implementation of guidelines. The Royal Sussex County Hospital has close ties with the University of Brighton pharmacy and medical undergraduate courses and Marie is involved in student training. Marie studied at the University of Brighton from 19951998 and conduced her pre-registration in community pharmacy with the National Co-Operative Chemists in Roehampton. 1D: Managing Parkinson’s disease Parkinson’s disease is a common neurological condition affecting around 1% of people over the age of 65, increasing to 10% in people over the age of 80. Although it more frequently affects older people, one in 20 of those diagnosed with Parkinson’s disease in the UK are less than 40 years old. Drug therapy is often complex and presents many challenges. It requires tailoring to the individual’s response and careful adjustments may be necessary to minimise troublesome adverse effects which may develop as a result of drug treatment. In addition to the management of effects on motor function caused by Parkinson’s disease, drug therapy is often needed for a range of other important symptoms associated with the condition. The National Service Framework for Long-term Conditions focuses on improving the care available to patients with conditions such as Parkinson’s disease. Since drug therapy plays a key part in the management of this disease, the potential role for pharmacists both in hospitals and the community is enormous. This workshop will provide an overview of the disease and its management, including drug treatment strategies. Participants will explore ways of maximising the input which pharmacists can make to ensure patients receive optimal drug therapy. Charles Tugwell has worked at The Royal London Hospital in drug information services for more than 25 years. When Barts and The London NHS Trust was formed in the 1990’s he became responsible for these services trust-wide. In more recent years, Charles has focused his attention on developing drug information systems on the Trust’s intranet. In parallel with his work in the field of drug information, Charles is also a Clinical Pharmacist in Neurology and Neurosurgery. Again, this experience has developed over many years and involves work with both inpatients and outpatients. He has a particular interest in the management of multiple sclerosis and Parkinson’s disease, and is a member of the Department of Health’s Long-term Conditions NSF Stakeholder Group. 1E: Effective communication A good therapeutic outcome is dependant on mutual trust and respect between health professionals and patients working in partnership. Underpinning that trust is effective communication. Communication is a two-way process – transmitting and receiving. All too often, health professionals are good at transmitting data but do not stop to validate that the message has been received and understood or to hear what the patient says. The Health Service Commissioner’s Office comments on the fact that, almost without exception, complainants when talking to their investigating officers say ‘this is the first time anybody has listened to me’. Bearing in mind that the Office only becomes involved when the entire NHS complaints procedure has been exhausted, it is a sad indictment on the ability of staff to manage that process. Those making a complaint need a sympathetic and understanding ear, as close to the situation and event as possible. A reassurance that the matter will be taken seriously and an undertaking to come back with an answer once the necessary investigations have been completed. In general, complainants require an acknowledgement of what has occurred, an explanation, an apology if appropriate and an indication of what steps the organisation has taken to try to prevent a recurrence in the future. Andrew Andrews Health Services Legal Advisor, Bond Solon Mr Andrews is a respected legal advisor, whose practice is and has been in the public service (predominantly in health) and an established and recognised medico-legal trainer. His present responsibilities comprise: Chairman Standing Panel of Inquiry and Medico-Legal Advisor for St John Ambulance, Legal Advisor to an NHS Foundation Trust, Director of Medico-Legal Group at Bond Solon Training and Director & Trustee Attend. ABSTRACTS & BIOGRAPHIES 1F: Critical appraisal skills The recent changes to the regulations governing pharmacist prescribing, and the imminent extension to independent prescriber status, are enablers for primary and secondary care pharmacists to expand their role and move services closer to the patient. The aim of this workshop will be to consider how pharmacist prescribing will enable change in services and improved care for patients. By the end of this session, delegates will understand the potential for pharmacist prescribing in care pathways and the enablers and barriers to fulfilling the potential for pharmacist prescribers. Delegates will also take away ideas for how to make this happen in reality Sue Carter Angela Emerson Medicine's Information Pharmacist, Southampton General Hospital Angela has worked as a Medicines Information Pharmacist at the Regional Medicines Information Centre at Southampton General Hospital for nine years. Previously she has held posts with the Drug Safety Research Unit, Southampton as a researcher studying the safety of new drugs in secondary care practice. She has sat on her local research ethics committee for five years, and her current research interests include supporting prescribers ‘out-of-hours’ with accurate information and advice about medicines. She is currently a part-time student with the School of Health Sciences and Social Work at the University of Portsmouth, studying Health Research and Design. Iram Hussain Regional MI Manager – Operations, London Medicines Information Service Iram Husain qualified from Kings College London with a pharmacy degree in 1996. She went on to work at the Royal Brompton Hospital as Medicines Information (MI) and Clinical Trials Pharmacist. Iram specialised in MI at the Chelsea and Westminster Hospital and her work developed further when she joined the London Medicines Information Service (based at Northwick Park Hospital), as Principal MI Pharmacist. Iram went on to become the Regional MI Manager for the service and, more recently, Acting Assistant Director for the region. Iram provides basic critical appraisal skills training to varied audiences. She uses her skills daily to evaluate literature for regional and national material. Iram has also attended a two-day course run by the National Training and Research Appraisal Group. 1G: Care closer to home and pharmacist prescribing How can pharmacist supplementary prescribing and future independent prescribing status be used to support patients with a long term condition e.g. hypertension in renal failure, AF and warfarin clinics, Heart failure etc? Head of Prescribing and Pharmacy, Adur, Arun & Worthing PCT and Member of Council, Guild of Healthcare Pharmacists Sue Carter is Assistant Director at Adur, Arun & Worthing tPCT with responsibility for Medicines Management, Prescribing and Pharmacy, and as a PCT Locality lead for Practice Based Commissioning. Sue is co-founder of Primary Care Pharmacists’ Association, which supports and promotes professional development, networking and advocacy of the primary care field of pharmacy practice throughout the UK. 2A: Assessment of competencies using the KSF Participants will be provided with an overview of the KSF development review process and the recording requirements. Participants will also be provided with the opportunity to identify the skills required to enable valid assessment of workplace evidence against KSF outlines. A number of case studies will be provided for discussion in small groups and will include a number of issues relating to the assessment of the KSF from an appraiser and an appraisee’s perspective. The case studies will provide a practical application of the KSF during development reviews and provide opportunities for identifying acceptable evidence required to meet both core and specific KSF dimensions. Issues of acceptable evidence will be discussed both in the case studies and in a wider group discussion. Difficulties and barriers to the use of KSF will be discussed. At the end of the case studies there will be a wide group discussion on the application of the KSF where personal experiences will be shared. The workshops will be suitable for all types and grades of staff from any sector of pharmacy where differences in available evidence to meet dimensions and indicators will be identified and discussed. Tess Fenn Pharmacy NVQ and Technical Staff Development Manager, Guys and St Thomas’ Hospital Qualifying in 1972, Tess has worked in a variety of pharmacy sectors; hospital, academia, community, PCT and currently practises as the Pharmacy NVQ and Technical Staff Development Manager within the Pharmacy Education ABSTRACTS & BIOGRAPHIES Don’t know your POOs from your DOOs or your ARRs from your NNTs? This beginners’ session aims to explain everything you need to know about critical appraisal but were too afraid to ask. Using real-life examples, the session will give you lots of useful tips when trying to interpret evidence about medicines, and highlight some of the pitfalls to avoid. The emphasis of this clinically oriented session is how critical appraisal can fit into your day-to-day practice; it is not intended as a master class in statistics – although we may help to demystify p. 13 ABSTRACTS & BIOGRAPHIES 14 ABSTRACTS & BIOGRAPHIES and Development Unit at Guy’s and St Thomas NHS Foundation Trust. Tess is also the Association of Pharmacy Technicians UK National Education Officer. Within her capacity, both with the association and her current job, she became involved in AfC at the Guy’s and St Thomas EI site, helping to develop the national pharmacy technician profiles. She continues to support the NHS modernisation programme by committing to the implementation of the Knowledge and Skills framework within pharmacy nationally and jointly leads on CPD within the Guy’s and St Thomas’ pharmacy department. Aamer Safdar Pre-registration Training Manager, Guys and St Thomas’ Hospital Qualified in 1995, Aamer has worked mainly in hospital pharmacy and at Guy’s and St Thomas’ NHS Foundation Trust. Aamer spent his formative years at Guy’s and St Thomas’. He then took a year out to undertake a fulltime MSc in clinical pharmacy at the School of Pharmacy and rejoined the Trust to work in the education and development team. Aamer completed a PGCE and is in the final year of an MA in Management. In his current role, Aamer is the pre-registration training manager and the joint lead for CPD in the department. Aamer has been involved with the NHS KSF both locally and nationally and has been involved with writing KSF outlines for pharmacy staff. 2B: Skills for success: Setting direction The outstanding leader sets a vision for the future, drawing on their political awareness of the health and social care context. This political astuteness and their vision for the future is underpinned by intellectual flexibility. Coupled with drive for results, this sense of seizing the future is key in inspiring and motivating others to work with them. This workshop will examine the components of principle centred organisations and look at the need for alignment between individual and organisational values. It will look at the importance of being forward looking and developing a vision of the future that others can subscribe to. Charles Marshall Director, Axis Development See biography on page 10 2C: Pneumonia Community acquired pneumonia is associated with significant morbidity, mortality and utilisation of health service resource in the UK. Annual incidence is five to eleven per 1,000 adult population and between 22% and 42% are admitted to hospital. The reported mortality of adults admitted to hospital with community acquired pneumonia varies between 5.7% and 12%; this rises to over 50% for adults requiring admission to an ICU. This workshop will focus on the management of pneumonia in the acute admission, including the role of non-invasive ventilation. Participants will also consider the role of the pharmacist in both direct and indirect patient care. Nicola Wake Lead Pharmacist, Medicine, North Tyneside General Hospital Educated at the University of Nottingham, Nicola Wake qualified following a pre-registration year at Leicester General Hospital in 1994. Following her clinical diploma, she specialised in surgery and anaesthetics, working in both Leicester and Derby as a Directorate Pharmacist. As Chair of the UKCPA Surgery and Theatres Pharmacists' Group her email address was known to over 300 pharmacists as the electronic newsgroup flourished. Nicola moved to North Tyneside General Hospital in 2000 where she is currently the Lead Pharmacist for Medicine. Following a part-time secondment to the Emergency Services Collaborative, she launched the UKCPA Emergency Care Pharmacists' Group, providing a network for pharmacists working in A&E, admissions, ambulance services and at the interface. Nicola's other interest is risk management; she established a Trust wide Medicines Management Committee, of which she is now professional secretary, and is currently striving to introduce a joined up approach to the many aspects of adverse drug events across Northumbria Healthcare NHS Trust, a complex organisation with three general hospitals and seven community hospitals. 2D: Cardiology Duncan McRobbie Principal Clinical Pharmacist, Guy’s and St Thomas’ Hospital Trust Duncan McRobbie registered as a pharmacist in 1984 and received his Masters in Clinical Pharmacy from Brighton University in 1993. He is currently Principal Clinical Pharmacist and Cardiac Pharmacist at Guy's and St Thomas' NHS Foundation Trust in London. He also is a CHD Pharmacy Advisor for London, Eastern and South East Specialist Pharmacy Services. Duncan’s role at GSTT include co-coordinating and developing the clinical pharmacy service to the Trust and ensuring best use of medicines. In his specialist area of practice, Duncan works to ensure patients with cardiac disease receive optimal pharmaceutical care. He also works in a GP practice undertaking medication review for patients with coronary heart disease. Duncan teaches extensively on coronary heart disease to undergraduates and postgraduates from all professions, and is an honorary clinical lecturer at both London School of Pharmacy and Kings College. ABSTRACTS & BIOGRAPHIES In his regional role he advises on use of medicines and pharmacy service developments across London, and facilitates exchange of ideas from all sectors of pharmacy. He is the immediate past chair of the United Kingdom Clinical Pharmacy Association Cardiology Practice interest group and is vice chair of this organisation. He is a member of the DoH CHD Workforce Development Group. 2E: Implementing actions: Tools The aim of this session is to introduce a tool to analyse the risks associated with a process. At the end of the session participants will be able to: describe process mapping discuss its usefulness identify the possible effects of implementing changes This workshop will use a Failure Modes and Effects Analysis (FMEA) tool to analyse a familiar process, what could go wrong , how likely it is that failures could occur, whether failures would be detected and how likely it is that harm would result. Participants will also look at possible changes to the process that would reduce the chances of failure or minimise their effects and how these changes would affect the analysis. Jane Nicholls Associate Director of Clinical Pharmacy and London Pharmacist Supplementary Prescribing Lead, Northwick Park Hospital Jane has many years experience working as a clinical pharmacist in the NHS in England, particularly in critical care. For the past five years she has worked for the London, Eastern and South East Specialist Clinical Pharmacy Service and specialises in the area of medication-related adverse events. She has published and presented at national and international conferences. Jane currently teaches pharmacists on postgraduate studies about medication-related risk, and she has done a lot of work in relation to prescribing. Jane is a member of the Guild of Healthcare Pharmacists and a member of the United Kingdom Clinical Pharmacy Association. 2F: The good, the bad, the ugly A critical element of medicines management involves the implementation of an efficient medicines supply chain. The medicines market has by definition a requirement for a close and functioning relationship between key professionals in the NHS and the pharmaceutical industry. All organisations in the supply chain will tend to perform many of their operational functions well, whilst others less so. This “truth” would be the case whether the organisation was a public sector one, such as the NHS, or a private sector one such as the pharmaceutical industry. Performance management is an important part of this process of developing and building relationships. For effective medicines management it is therefore critical to identify areas where both parties can develop their health care services or products. The workshop has been planned to examine the current effectiveness of the relationship from both the NHS and the pharmaceutical industry perspective. Close examination will be given to both organisations as to what works well and what doesn’t. Areas of particular concern will be highlighted. The proposed outcome should hopefully derive a number of lessons that can be learnt, as well as clarifying possible opportunities to improve relationships being taken. Howard Tebby Senior Commercial Development Manager, Pfizer and Founder Chairman, GHP Procurement and Distribution Interest Group As a Hospital Pharmacist for 25 years, Howard specialised in developing pharmacy procurement services at trust, regional and national levels with a particular emphasis on audit and patient safety, whilst using appropriate technology. Howard was the Founder Chairman of the GHP Procurement and Distribution Interest Group, (PDIG) which continues to drive forward “best practice” and facilitates communication across the NHS and industry. Howard now has over five years experience in the pharmaceutical industry. He is currently Senior Commercial Development Manager for Pfizer Ltd, providing the national lead for NHS pharmacy contracting and procurement activity. Howard is also the secretary of the ABPI NHS Supply Chain Group and also represents the pharmaceutical industry on the GHP PDIG Committee. Allan Karr Pharmacy Business Services Manager, University College London Hospitals Trust and Chairman, GHP Procurement and Distribution Interest Group Allan Karr has worked within a number of London teaching hospitals, including St Mary’s, Royal Brompton and St. Stephen’s in a wide variety of capacities for the last 25 years. He is currently employed as the Pharmacy Business Services Manager for University College London Hospitals Trust. This post enables him to cover a range of interests and develop a number of initiatives. One of these initiatives included the development of “Solutions” which is a newsletter/website aimed towards those involved in procurement and distribution. The business unit at UCLH is regarding as a commercial centre providing a wide range of products and services to local trusts. Allan, together with other key staff, has led the expansion of the unit that now has a turnover of over medicines valued at £50 million. Allan is member/chair of a number of local, regional and national committees which include Chairman of the Procurement and Distribution Interest Group (GHP), the National Home Care Services Committee, the London Regional Formulary and Medicines Evaluation Steering Committee. ABSTRACTS & BIOGRAPHIES His research interests include designing and evaluating tools to test pharmacists’ competence to undertake current and future roles. He has published widely in this and other fields of pharmacy practice. 15 ABSTRACTS & BIOGRAPHIES 16 ABSTRACTS & BIOGRAPHIES 2G: Care closer to home and medicines management in managed care 3B: Succession planning: Experiential development plan How can hospital pharmacists work with primary care health professionals to keep patients who have frequent unplanned hospital admissions at home? This workshop will consider how pharmacists can play a greater role in managed care of vulnerable people. Participants will gain an understanding of the key roles for case managers and the potential of medicines management and pharmacists to contribute to case management. The workshop will give delegates a number of different ideas to make this happen in each local health economy. We are increasingly aware of the importance of leadership across all professions in healthcare today. With new and emerging technologies, an ageing society, increased chronic diseases and co-morbidities, the challenges for appropriate medicines management have never been greater. The evolving roles and responsibilities for the pharmacy profession require the development of leadership to ensure we are equipped for the future. The three workshops will address leadership issues that are relevant to the current changes within the NHS. Sue Carter During the third workshop, we plan to explore the delegates’ perceptions of leadership and the qualities needed to become leaders. We will take an interactive approach to use the delegates’ own experiences and examples of how they have learnt leadership skills through their development alongside an overview of the different methods used to attain leadership skills. We plan to focus on the use of experiential learning as one way to develop these skills. Head of Prescribing & Pharmacy, Adur, Arun & Worthing PCT and Member of Council, Guild of Healthcare Pharmacists See page 13 for Sue’s biography. 3A: The skills escalator and the KSF Recent changes in the grading of hospital pharmacy staff have probably left many people with less clarity than they ever had over their career development. Many young pharmacy staff have never fully understood what career opportunities are open to them and, more importantly, what they have to do to take advantage of them. The terminology and systems used to facilitate career development can be very confusing, particularly to inexperienced staff. This workshop aims to explore ways to outline how a skills escalator may be built allowing staff to easily and quickly understand how career progression can be achieved, and more importantly, what they actually have to do to progress. The discussion will build on the simple escalator to show how the Knowledge and Skills Framework could be utilised in combination to aid personal development planning and training needs analysis. The emphasis will be on a generic model that can be adapted to any group of staff and will also explore suitable tools for building the model. It is hoped that participants will also review the ideas presented and add their own to maximise the output of the session. Steve Acres Pharmacy Services Manager, Leicester Royal Infirmary Steve Acres spent 30 years in the Armed Forces initially training in the Army as a Pharmacy Technician. In 1987 he was commissioned as a Medical Supply Officer with specific responsibility for operational medical supply, including the 1990/91 Gulf War. Subsequently, Steve then transferred to the RAF where he worked in operational medical planning and support, manpower planning and medical training and development; he was also the Trade Specialist Officer for all RAF Pharmacy Technicians In 2002, Steve left the Forces and worked briefly in pharmaceutical wholesaling before joining University Hospitals of Leicester as Chief Technician Training and Development in March 2003. In November 2003 Steve moved into his current role. Following this workshop, participants will be able to identify which experiences or situations are conducive for the development of leadership in their team; have an overview of some theories of leadership development and be able to identify mechanisms for developing their personal resources. This workshop will provide useful and relevant information for leaders in pharmacy, we welcome all participants. Dr Catherine Duggan Director, Academic Department of Pharmacy, Barts and the London NHS Trust, Royal London Hospital Catherine has responsibility for integrating research into practice, ensuring that professional education and training is seamless and lifelong. Catherine has published over 50 papers and articles and more than 80 abstracts and has been successful in securing £550,000 in research income. Catherine is regularly invited to speak at national and international conferences and meetings, she regularly reviews papers for academic journals and sits on several committees to judge grant applications. Catherine is a member of an ethics committee and has been commissioned to work at the Department of Health to co ordinate pharmacy R&D at policy level. Pippa Roberts Chief Pharmacist, Wirral Hospital NHS Trust and GHP/UKCPA Leadership Development Group Pippa moved to Wirral Hospitals NHS Trust (WHT) as the Director of Pharmacy and Medicines Management in August 2005. In the year prior to this Pippa worked as the Director of Governance and Corporate Affairs at Chelsea and Westminster Hospital with Trust Board responsibility for integrated governance, legal affairs, communication and PR and corporate affairs. ABSTRACTS & BIOGRAPHIES Pippa joined Chelsea and Westminster Hospital in September 1997 and became the Chief Pharmacist in February 1998. Prior to the move to London in September 1997, she worked for five years in the Oxford Radcliffe NHS Trust within a variety of patient services and clinical roles. 3C: Acute coronary syndromes We will look at the pathophysiology behind the spectrum of acute coronary syndromes and common tests used in the emergency department in the diagnosis – including an attempt to demystify the 12-lead ECG! We will then have a look at current evidence about initial anti-platelet therapy in the management of ACS, strategies for the immediate management of unstable angina and non-ST elevation myocardial infarction as well as the reperfusion options for ST elevation myocardial infarction. Hopefully all this will be made even clearer by working through some case studies – although not in too heavy a manner for a Sunday morning! Jennifer Thomson Clinical Pharmacist, A&E & Outreach, Southampton General Hospital Jennifer studied pharmacy at Strathclyde University before moving to Colchester to finish her training. She has been working at Southampton General since 2000. She spent 30 months on clinical rotation working in orthopaedics, general surgery, neurosciences, medicine and cancer care – valuable experience for her current post as A&E and Outreach pharmacist where she’s been since June 2003. Her time is split between developing the role of the pharmacist in A&E, covering critical care services, links with the critical care outreach team and providing surgical ward cover. She also has a teaching commitment within pharmacy, for other hospital staff and medical undergraduates. 3D: Rheumatology Rheumatoid arthritis is a complex disease with consequences that extend far beyond the visible damage to patients' joints. The treatment of this disease has changed in approach in a number of ways, and further changes are expected in the near future. The session will begin with an overview of the causes and social implications of rheumatoid arthritis and some of the more useful statistics. This workshop has then been structured to follow a course of a patients disease and look at the social difficulties, treatment options available at each stage and the common outcomes of following this treatment. This workshop will review changes in the treatment of rheumatoid arthritis and the new drugs that are available, or soon to be available to treat patients. Where possible, the evidence base will be reviewed. As well as looking at the more traditional drugs and the increasing trend to use them in more aggressive regimens, the session will look at the physiology and rationale behind the use of anti-TNF therapies, B-cell and T-cell modulation and some of the safety concerns that have since arisen. NICE guidance affecting rheumatology will also be reviewed. Dr Christopher Green Director of Pharmacy and Medicines Management, Countess of Chester NHS Foundation Trust Dr Green is the Director of Pharmacy and Medicines Management at the Countess of Chester NHS Foundation Trust. He is also an Honorary Lecturer at the School of Pharmacy and Chemistry at the Liverpool John Moores University and has been a General Committee member of the United Kingdom Clinical Pharmacy Association for five years. His main interest is clinical pharmacy services and he has been involved in research with regard to adverse drug reactions and pharmacy practice for almost a decade and has pursued an interest in rheumatology and safe medication practice during this time. 3E: Implementing solutions: Understanding the dynamics of multidisciplinary team working In healthcare, we often work with multidisciplinary teams. Patient safety is no exception. Understanding how teams work, therefore, is an important skill to today’s pharmacists, helping us to adopt a role within a team. We also need to develop the versatility to adapt that role, depending on the team dynamic, in order to get the most effective solution. In this workshop we will look at what makes an effective team. We will look at team resource management (human factors and team working). We will then look at how the multidisciplinary approach can best work, what barriers there may be, and how to overcome them. The workshop will be a mixture of presentation and participation. Amanda McLean Quality Assurance Pharmacist, Western General Hospital Edinburgh and Chair, UKCPA Quality and Risk Management Group Amanda McLean is Chair of the UKCPA Quality and Risk Management Group. She has been a quality assurance pharmacist at the Western General Hospital in Edinburgh for 12 years. Her role there has been to develop quality systems for pharmacy processes for Lothian Hospital Pharmacies, and maintain accreditation to ISO 9001:2000 by auditing these processes against the Standard. More recently her role has expanded to include risk ABSTRACTS & BIOGRAPHIES This session will look at the initial management of Acute Coronary Syndromes (ACS) focussing on the treatment given in the emergency department and admissions areas. The aim of this session is for participants to learn how to improve the initial management of patients with ACS. 17 18 management, with a focus on patient safety and developing systems to promote this. Amanda has been actively involved in the UKCPA for many years, and has been on the QRM committee for nine years. ABSTRACTS & BIOGRAPHIES 3F: An overview of Colorectal Cancer Colorectal cancer is the 2nd most common malignancy after lung and affects 35,000 patients in the UK each year. An awareness of the symptoms associated with this disease is vital in order to achieve the best chance of cure with an early diagnosis and appropriate surgical treatment. The national bowelscreening programme has now been delayed. It is a very exciting time in the treatment of colorectal cancer as there have been recent developments in chemotherapy which has provided the opportunity for treating patients earlier in their disease and for patients with advanced disease with combination chemotherapy. Fluorouracil has been the main stay of treatment since the 1950’s and now combination with oxaliplatin or irinotecan, as well as the addition of new targeted therapies, has shown improved efficacy with increased survival benefits. Oral fluoropyrimidines are now likely to supersede fluorouracil in the adjuvant setting and a decision is expected by NICE in April 2006. This workshop will discuss the various treatment options detailing drug toxicity and the impact of oral chemotherapy on the way chemotherapy is now delivered to patients. The workshop will then consider three case studies in order to explore problems associated with chemotherapy used in the management of colorectal cancer patients. Jane Ashton RMH Specialist GI Oncology Pharmacist, Royal Marsden NHS Trust Jane has been working at The Royal Marsden Hospital for the past two and a half years initially as a Clinical Services Support Pharmacist and more recently as the GI Specialist Pharmacist. Her current role has allowed her to focus principally on the pharmaceutical care of GI patients receiving chemotherapy on and off study. Jane is a member of the Oral Chemotherapy Working Party within pharmacy which looks at ways of reducing the risks around all aspects of oral chemotherapy and presented a poster detailing their work at BOPA 2004. Lynn Shand Clinical Services Manager, Royal Marsden NHS Trust 3G: Care closer to home and the interface A number of significant changes have been announced recently which will affect the primary and secondary care interface. These include: Practice Based Commissioning and PCT mergers The White paper “Healthcare closer to home” The workshop will start with a brief introduction to these changes and the implications for secondary care and the interface. Delegates will then consider how they might want to redesign hospital pharmacy services to provide services that maximise hospital income; full-fill the needs of new commissioning groups and the changing expectations of patients. The aim of the workshop is to consider how hospital pharmacy services and primary care pharmacy teams might work together better to be more responsive to the modernisation agenda of the NHS. By the end of this session delegates will understand the implications of practice based commissioning and public/private providers on the secondary to primary care shift and have a vision and plan for how they will redesign outpatient, interface and cross-sector pharmaceutical services. Sue Carter Head of Prescribing & Pharmacy, Adur, Arun & Worthing PCT and Member of Council, Guild of Healthcare Pharmacists See page 13 for Sue’s biography Dr Duncan Petty Practice Pharmacist, North Bradford PCT and Pharmacy Lecturer, University of Leeds www.aah-hospitalservice.co.uk AAH Hospital Service is pleased to support the 2nd GHP/UKCPA Joint Conference, 12–14 May 2006 We are delighted to announce the launch of our Added Value Services at this event and invite you to come and visit us on stand 37 to find out how we can help hospital pharmacies take cost out of the pharmaceutical supply chain. “AAH Hospital Service provides a robust, reliable service and gives confidence in the consistency and continuity of the pharmacy supply chain” Karen Care, Chief Technician Purchasing & Distribution and Lynne Dawson, Senior Technician, Royal Wolverhampton Hospitals “When I think AAH I think delivering excellence in pharmacy procurement!” Dr David Jones, Director of Pharmacy Poole General Hospital “We chose AAH as our strategic partner because they gave us the best and surest route to our mission, which is to deliver cost and service improvements to the health community through supply chain efficiencies.” Richard Ward Director of Purchasing for the Bristol and Weston NHS Purchasing Consortium & Chair of the AGW Supply Management Confederation EXHIBITOR LIST EXHIBITION LIST 20 AAH Hospital Services . . . . . . . . . . . . . . 37 Lilly UK . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Aguettant Ltd . . . . . . . . . . . . . . . . . . . . . 14 Macopharma . . . . . . . . . . . . . . . . . . . . . . 32 ARX Ltd . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Martindale Specials . . . . . . . . . . . . . . . . 12 AstraZeneca . . . . . . . . . . . . . . . . . . . . . . 43 Medac UK . . . . . . . . . . . . . . . . . . . . . . . . 42 B Braun Medical Ltd . . . . . . . . . . . . . . . . 28 Merck Pharmaceuticals . . . . . . . . . . . . . . 29 Baxa Ltd . . . . . . . . . . . . . . . . . . . . . . . . . 35 Pharmaceutical Press . . . . . . . . . . . . . . . 23 Baxter Healthcare . . . . . . . . . . . . . . . . . 19 Robopharma UK . . . . . . . . . . . . . . . . . . . 34 Bayer Plc . . . . . . . . . . . . . . . . . . . . . . . . . 24 Rosemont Pharmaceuticals . . . . . . . . . . . 30 B M Browne UK Ltd . . . . . . . . . . . . . . . . 45 Sanofi-Aventis . . . . . . . . . . . . . . . . . . . . . 15 Doncaster & South Humber NHS Trust . 46 Servier Laboratories Ltd . . . . . . . 20 and 21 Durbin Plc . . . . . . . . . . . . . . . . . . . . . . . . 31 Sintek Ltd . . . . . . . . . . . . . . . . . . . . . . . . 13 Goldshield Hospital Europe . . . . . . . . . . 22 Syner-Med (PP) Ltd . . . . . . . . . . . . . . . . 21 GlaxoSmithKline . . . . . . . . . . . . . . . . . . . 25 Teva Hospitals . . . . . . . . . . . . . . . 26 and 27 Hameln Pharmaceuticals . . . . . . . . . . . . 16 The Specials Laboratories Ltd . . . . . . . . 33 IDIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Wockhardt UK Ltd . . . . . . . . . . . . . . . . . 17 Wyeth Pharmaceuticals . . . . . . . . . . . . . 18 To Workshops To Conference To Conference Posters Registration Posters 13 12 14 32 19 24 29 22 23 28 26 30 25 Ca te rin gP oin 31 35 36 18 21 27 34 33 38 17 To Conference t 37 16 15 To Conference Catering Point EXHIBITION PLAN EXHIBITION PLAN 40 41 42 Catering Point 43 44 45 46 E X H I B I T O R I N F O R M AT I O N AAH Hospital Service 37 In the year that we celebrate our 30th anniversary of distributing pharmaceuticals to hospitals we are pleased to launch our range of added value services for the pharmaceutical supply chain. As a specialist division of AAH Pharmaceuticals Limited, we are the leading distributor of pharmaceuticals to hospital pharmacies in the UK. We are a full line wholesaler delivering cost and service improvements through supply chain efficiencies Our wide distribution capabilities means the service we provide is at a ‘local’ level servicing every corner of the UK from our 11 dedicated hospital branches ideally placed locally to our customers. This service is 24 hours a day, 365 days a year, usually twice daily. Sapphire Court, Walsgrave Triangle, Coventry CV2 2TX Tel: 02476 432 290 Email: aah.hs@aah.co.uk Web: www.aah-hospitalservices.co.uk Aguettant Ltd 14 44 ARX is the leading hospital pharmacy automation supplier. ARX’s product range centres around the ROWA Speedcase, which ARX have continued to develop. Over 50 UK hospitals have now automated with the ARX solution. ARX provides the best technology with the best service, in order to provide the ultimate automation solution for each hospital pharmacy. ARX continues to offer the most flexible and advanced solution, which includes fully automatic loading (Prolog) and fully automatic labelling (Prima). The latest product to be launched by ARX is the MAX. This is a channel system designed for dispensing fast movers at huge speeds. The proven ARX solution continues to be the safest, fastest, most space efficient and most complete system available. 43 Horizon Place, 600 Capability Green, Luton, LU1 3LU Tel: 01582 836000 Fax: 01582 838000 Web: www.astrazeneca.co.uk B Braun Medical Ltd Thorncliffe Park, Sheffield, S35 2PW Tel: 0114 2259000 Fax: 0114 2259111 Web: www.bbraun.co.uk Baxa Ltd 35 Founded in 1975, Baxa is a leading manufacturer of medical devices and systems for the safe preparation, handling and administration of liquid medication for use in hospitals, critical care units and alternate site pharmacies. The range includes oral and enteral dispensers, IV admixture tools, automated filling systems and automated TPN compounding systems. Baxa Corporation is a privately held company based in the US, with subsidiaries and sales offices in the UK and Canada; direct representation in Belgium, Denmark, Finland, France, Germany, Luxembourg and The Netherlands, and distribution partners worldwide. Radius Court, Eastern Road, Bracknell, Berkshire RG12 2UP Tel: 0870 6209002 Fax: 0870 6209003 Email: info@baxa.co.uk Web: www.baxa.com Baxter Healthcare 19 Wallingford Road, Compton, Newbury, Berkshire RG20 7QW Tel 01635 206000 Fax 01635 206115 Web: www.baxter.com Bayer Healthcare Plc 24 Bayer, as a leading producer of innovative pharmaceuticals, is committed to improving antiinfective therapy worldwide. Bayer is a world leader in the development of anti-infectives. The company’s product portfolio includes Ciproxin“ (ciprofloxacin), one of the most successful antibiotics in the world, used to treat a wide range of infections. EXHIBITION INFORMATION Unit 6, Beaumont Works, Hedley Rd, St.Albans AL1 5LU Tel. 01727 893360 Fax. 01727 893361 Email: sales@arxinter.net Web: www.arxinter.net AstraZeneca B. Braun are pleased to present you Ecoflac® plus a new concept in IV solutions, offering an increased focus on the safe administration of a wide range of intravenous solutions. Please visit stand No. 28 for further information on this product innovation. All of our products and systems are designed to streamline pharmacy practice, enhance patient safety and reduce operating costs. Bishops House, Bishops Road, Claverham Somerset BS49 4NF Tel: 01934 835 694 Fax: 01934 876 790 Email: info@aguettant.co.uk Web: www.aguettant.co.uk ARX Ltd 21 Most recently Bayer has launched Avelox“ (moxifloxacin), a fluoroquinolone antibiotic for the treatment of community-acquired pneumonia and acute exacerbations of chronic bronchitis. Bayer House, Strawberry Hill, Newbury, Berkshire RG14 1JA Tel: 01635 563000 Email: medical.science@bayer.co.uk Web: www.bayer.co.uk 28 B. Braun Medical Ltd is a member of the B. Braun Group, one of the worlds leading healthcare companies. The B. Braun Group manufactures and distributes in over 50 countries and employs over 26,000 people. B. Braun has a reputation for expertise and standard setting which is built on 160 years experience. We offer an outstanding range of healthcare products, matched by comprehensive, high quality services. Our success reflects our innovative ability to develop new products, services and systems, often in partnership with hospitals, universities and other specialists. B M Browne UK Ltd 45 B M Browne (UK) Ltd is a leading distributor of high quality products. Our comprehensive product portfolio includes: Pharmaceutical Medical Surgical Dialysis Laboratory Brownes was founded in 1992 and is part of DCC plc. The pharma division of Brownes was set up in 2003 with the mission to offer high quality generic IV pharmaceuticals to the UK. Our experienced team offers excellent support and specialises in creating E X H I B I T O R I N F O R M AT I O N 22 lasting partnerships with our customers. We plan to launch many new products into the IV generic market over the next few years – continuing our strategy of good design, quality and competitive pricing. Pincents Kiln Industrial Park, Calcot, Reading RG31 7SB Tel: 0118 930 5333 Fax: 0118 930 5111 Email: enquires@bmbrowne.co.uk Web: www.bmbrowne.co.uk Doncaster & South Humber NHS Trust 46 Specialist Mental Health Pharmacist Taster Sessions. Have you ever considered a change in career? Why not find out what working as a specialist mental health pharmacist involves. Come and visit us on stand 46 As part of the new ways of working initiative we have set up a taster session in specialist mental health pharmacy. We will give you a chance to spend a tailor made day working with a specialist pharmacist designed to suit your requirements. Come and spend a day at our expense, it might be the beginning of a new career. For further information contact Andrew Houston on 01709 307158. St Catherines House, Tickhill Road, Balby, Doncaster DN4 8QN Tel: 01709 307158 Durbin Plc 31 Durbin PLC has a strong reputation for sourcing hardto-find medicines and delivering products promptly in critical emergency situations Combining an ever-increasing database of products, over 40 years of exports experience and specialist knowledge of the UK pharmaceutical import market, Durbin PLC offers tailored services to supply the following categories of medicine: Unlicensed/‘namedpatient’ medicines; UK discontinued products; UK supply shortages and orphan drugs. EXHIBITION INFORMATION Dipti Amin, Pharmaceutical Services Manager, says: “We gained over 100 new regular customers last year after they initially contacted us in a critical shortage situation and came back after they experienced our excellent service. We’ve never been busier!” Durbin House, 180 Northolt Road, Harrow, Middlesex HA0 2LT Tel: 020 88696500 Web: www.durbin.co.uk Goldshield Hospital Europe 22 Goldshield Hospitals are the suppliers of generic injectable products including Antigen Pharmaceuticals, Goldshield Oncology range and Goldshield Pharmaceuticals as part of the national and regional tender processes within England, Scotland, Wales and Northern Ireland. We promote several branded pharmaceuticals for the hospital sector including Robinul (glycopyrrolate) and Dopram (doxapram), Autodetect (A loss of resistance Syringe and Noseeze - a Sesame based oil for the nasal tissues). Our supply of Bupivacaine infusion solution is the only licensed product on the market. To further extend our infusion bag range, we have recently developed Bupivacaine specials, which are available upon on request. As part of our mission to further improve the supply, distribution and service, we have implemented a move to a dual source of the distribution channel direct to hospitals through UniDrug Group and Healthcare Logistics Ltd. NLA Tower, 12-16 Addiscombe Road, Croydon, Surrey CR0 0XT Tel: 0208 649 8500 Fax: 0208 686 0807 Email: info@goldshieldplc.com Web: www.goldshieldplc.com GSK 25 GlaxoSmithKline (GSK) is a research-based pharmaceutical company with a mission to improve the quality of human life by enabling people to do more, feel better and live longer. GSK makes prescription medicines, vaccines, over-the counter medicines and consumer healthcare products. Its business accounts for 6.3% of the world’s pharmaceutical market. GSK has particularly strong positions in several therapeutic areas including antiinfectives, asthma, cancer, depression, cardio-vascular, diabetes, HIV/aids and urology. In 2005, GSK invested £3.1 billion and employed over 15,000 people in research and development with the aim of building the best product pipeline in the industry. GSK makes donations of money, medicines, vaccines, time and equipment to support good causes. In 2005, total community investment was valued at £380 million. Stockley Park West, Uxbridge, Middlesex UB11 1BT Tel: 020 8990 9000 Web: www.gsk.com Hameln Pharmaceuticals 16 Hameln Pharmaceuticals is a leading supplier of high quality sterile generic injectables to the UK secondary healthcare sector. Supplying the NHS for the last 35 years, Hameln Pharmaceuticals has gained a deserved reputation for delivering quality, consistency and reliability throughout its operations. Patient safety is at the forefront of every element of the Hameln service from packaging designed to reduce medication errors, to in-group production and logistics facilities to ensure reliability of supply. For further information on our products, service or packaging design, please visit our website: www.hameln.co.uk or contact us at enquiries@hameln.co.uk. Nexus, Gloucester Business Park, Gloucester, GL3 4AG Tel: 01452 621661 Fax: 01452 632732 Email: enquiries@hameln.co.uk Web: www.hameln.co.uk IDIS 36 IDIS, the first choice for sourcing named-patient medicines is the only full-service named-patient specialist organisation delivering free sourcing and technical support advice, ensuring all regulatory and legislative complexities are met and that medicines are ethically supplied. Our extensive experience makes us the global experts in the provision of ethical supply solutions. Free sourcing from our database of over 20,000 medicines (updated daily) means you can meet the most challenging requirements – quickly and efficiently. IDIS is committed to providing pharmacists the optimal service. Contact our Customer Services Team on 01932 824100, or visit www.idispharma.com for more information. E X H I B I T O R I N F O R M AT I O N Merck Pharmaceuticals Idis House, Churchfield Road, Weybridge, Surrey KT13 8DB Tel: 01932 824 100 Email: enquiries@idispharma.co.uk Web: www.idispharma.com Lilly UK 38 Lilly House, Priestly Road, Basingstoke, Hampshire, RG24 9NL Web: www.lilly.com Macopharma 32 MacoPharma is an innovator in global healthcare with expertise in the fields of transfusion and infusion. The company has become the largest supplier of closed systems in Europe and is expanding its efforts into the biotherapy and transfusion fields by developing innovative products. One of MacoPharma's aims is to provide a comprehensive range for the customers. This is conducive with the MacoPharma product development strategy of the continuous quest, through partnerships, for improved safety, efficacy, and quality of transfusion, infusion and biotherapy. Robopharma UK 12 At Martindale Specials we apply our quality assurance, formulation and manufacturing capabilities to producing a wide range of special presentations, including sterile ampoules, aseptic eye drops and ointments as well as non-sterile oral liquids, topical preparations, suppositories, pessaries, powders and capsules. Martindale Specials' all-embracing approach to customer service is fundamental to our success. We take pride in fulfilling orders within the quoted leadtimes, and strive to offer a consistent and reliable service. Our freephone customer services number is 0800 137 627. 23 42 Medac are delighted to be at the 2nd GHP/UKCPA joint conference 2006. This month we are proud to announce the UK launch of the first and only licensed range of Methotrexate pre-filled syringes METOJECT® for Rheumatoid Arthritis. (www.metoject.com). Medac is an innovative German pharmaceutical company with a well established research-based reputation and experience in oncology, haematology, fibrinolysis and autoimmune disease. We are a team of healthcare and industry professionals, many with relevant hands on experience. We are dedicated to providing a high quality and efficient service. 34 RoboPharma UK is an innovative rapidly developing supplier of automated pharmacy dispensing solutions to the NHS and community pharmacy markets. A dispensing speed of 3-80 products per second, loading speed of up to 1000 products per hour along with a fast transportation system to any number of drop off points including ward box filling ensures the RoboPharma system provides the optimum solution for any busy pharmacy. RoboPharma`s in house software development team ensures an interface is provided for any PMR software system and service contracts are maintained by its UK based service engineers. Jason House, Hillam Road, Bradford, West Yorkshire, BD2 1QN Tel: 01274 395588 Contact: Neil Clifford Email:sales@robopharma.co.uk Website: www.robopharma.co.uk Rosemont Pharmaceuticals 30 Rosemont Pharmaceuticals Ltd. is a leading developer, manufacturer and distributor of high quality, oral liquid medicines with a product range of more than 90 different drugs. We are also dedicated to the promotion of best practice, when administering medication. We provide training sessions and hospital speaker meetings, which contribute to Continuing Professional Development. Our award-winning educational materials, which are available to all healthcare professionals, include patient information leaflets, a medication management booklet, swallowing difficulties protocol and an oral liquid formulary. Rosemont House, Yorkdale Industrial Park, Braithwaite Street, Leeds LS11 9XE Tel: 0113 244 1400 Email: infodesk@rosemontpharma.com Web: www.rosemontpharma.com Sanofi-Aventis One Onslow Street, Guildford, Surrey GU1 4YS Tel. 01483 505 515 Fax : 01483 535 432 Web: www.sanofi-aventis.co.uk 15 EXHIBITION INFORMATION Hubert Road, Brentwood, Essex CM14 4JY Tel: 01277 266600 Email: info@cardinal.com Web: www.cardinal.com Tel: 01786 458086 Fax: 01786 458032 Email: info@medac-uk.co.uk Web: www.medac.de or www.metoject.com Harrier House, High Street, West Drayton, UB7 7QG Tel.: 01895 452200 Fax: 01895 420605 Email: enquiries@merck-pharmaceuticals.co.uk Web: www.merck-pharmaceuticals.co.uk 1 Lambeth High Street, London SE1 7JN Tel: 020 7735 9141 Fax: 020 7735 7629 Email: enquiries@rpsgb.org Web: www.pharmpress.org Already one of the UK’s major suppliers of specials, Martindale Specials is committed to setting and enhancing industry standards. Medac UK 29 Merck is a global pharmaceutical and chemical company with sales of EUR 5.9 billion in 2005, a history that began in 1668, and a future shaped by 29,133 employees in 54 countries. Its success is characterized by innovations from entrepreneurial employees. Merck's operating activities come under the umbrella of Merck KGaA, in which the Merck family holds a 73% interest and free shareholders own the remaining 27%. The former U.S. subsidiary, Merck & Co., has been completely independent of the Merck Group since 1917. Pharmaceutical Press 8th Floor, Regal House, 70 London Road, Twickenham, Middlesex TW1 3QS Web: www.macopharma.com Martindale Specials 23 E X H I B I T O R I N F O R M AT I O N 24 Servier Laboratories Ltd 20 and 21 Servier Laboratories Limited is the British Subsidiary of the Servier Research Group, a leading French based organisation specialising in ethical pharmaceuticals. Servier is currently within the top 15 largest pharmaceutical companies in the UK. Servier’s product portfolio in the UK focuses on the therapeutic areas of Cardiovascular disease, Diabetes, Osteoporosis and soon Depression. Servier's R&D pipeline is extremely healthy having the potential to submit one product for license every year for the next eight to ten years. Servier UK and the whole Servier Research Group is set for dramatic growth over this period. Wexham Springs, Framewood Road, Wexham, Slough, Berkshire SL3 6RJ Tel: 01753 662744 Fax: 01753 663456 Email: info@uk.netgrs.com Web: www.servier.co.uk Sintek Ltd Email: sintekltd@mac.com Web: www.sintek.se 21 Venofer® (IV Iron Sucrose) Safety is the primary concern regarding the administration of parenteral iron, and the European Best Practice Guidelines for the management of renal anaemia state “Iron sucrose is generally considered to be the safest form of IV iron”. Venofer® is of proven efficacy in overcoming the limitations of oral iron and is used for the treatment of anaemia associated with blood loss (surgery, inflammatory bowel disease), increased iron demands (pregnancy), and to enhance the efficacy of erythropoietin therapy (renal and cancer related anaemia). Venofer® (IV iron sucrose) has come to be the most widely prescribed parenteral iron in the UK. Beech House, 840 Brighton Road, Purley, Surrey CR8 2BH Tel: 0845 634 2100 Fax: 0845 634 2101 Email: mail@syner-med.com Web: www.syner-med.com EXHIBITION INFORMATION Teva Hospitals 33 The Specials Laboratory manufactures and delivers unlicensed medicines to thousands of pharmacies across the UK. Our award-winning company is run by Pharmacists who understand the increasing day-to-day pressures in the dispensary, which is why we’re committed to providing such a knowledgeable and personal service. ‘The Lab’ provides a unique combination of an exceptional manufacturing capability and an unrivalled service that constantly exceeds customer expectation. As always, standard delivery time is 24-48 hours. We look forward to seeing you at stand 33 and welcome the opportunity to talk to you about your service requirements and our current job vacancies. Unit 1 Regents Drive, Low Prudhoe Industrial Estate, Northumberland NE42 6PX Tel: 0800 028 4925 Web: www.specialslab.co.uk 13 Syner-Med (PP) Ltd The Specials Laboratory Ltd 26 and 27 Wockhardt UK Ltd 17 Wockhardt UK is a diverse pharmaceutical business supplying healthcare products to the hospital, retail and grocery sectors. We are a leading supplier to the hospital market and have an extensive product range that includes opioid analgesics, anti-infectives, anticoagulants and cytotoxics. The Wockhardt group plans to further develop this injectable portfolio by investing heavily in new products developed at its world-class R&D facility. With the support of our parent company, Wockhardt UK can build upon our heritage as CP Pharmaceuticals to ensure the ongoing provision of first rate products and services. To find out more please visit our new website at www.wockhardt.co.uk. Ash Road North, Wrexham Industrial Estate, Wrexham LL13 9UF Tel: 01978 661261 Fax: 01978 660130 Web: www.wockhardt.co.uk Wyeth Pharmaceuticals 18 Wyeth welcomes all GHP/UKCPA delegates and invites you to visit us at our stand. Specialising in oncology injectables and a broad range of solid dose products, we are dedicated to setting new standards in the safe handling of hazardous products. Teva Hospitals has an extensive pipeline of hospital products and is well on its way to becoming a major partner to the UK Hospital sector. Wyeth is one of the UK's leading pharmaceutical companies with a significant commitment to clinical research. Wyeth is committed to working in partnership with Government, healthcare professionals and patient support organisations to continue to enhance the quality of life for as many people as possible. Teva Hospitals is committed to improving safety for healthcare professionals. Tevadaptor will be launched in the near future and is a closed device to minimise exposure during the transfer and adminstration of hazardous products. Teva Hospitals will shortly introduce its new packaging across our portfolio. Worldwide, the company focuses on finding groundbreaking medical therapies, and has a broad portfolio of leading products across a wide range of therapy areas. “Teva is the largest generic drug company in the world and ranks 16th among all pharmaceutical companies.” Leeds Business Park, 18 Bruntcliffe Way, Morley, Leeds, West Yorkshire LS27 0JG Tel: 0800 783 8382 Fax: 0113 201 3942 Email: customer.services@tevahospitals.co.uk Web: www.tevahospitals.co.uk Huntercombe Lane South, Taplow, Maidenhead SL6 0PH Tel: 01628 604377 Fax: 01628 666368 Web: www.wyeth.com E VA L U AT I O N F O R M Please take a few minutes to answer the questions below. Your feedback is important to us and will help us to develop future events. Please state your job title NHS Trust Self Employer Other GHP UKCPA Both Neither How was your delegate fee funded? Are you a member of: Please evaluate the sessions you attended, scoring from 4-1 (4 – excellent; 1 – poor) Keynote: Standardised medication management Ian Coombes Satellite meetings Gastroenterology John Anderson and Omar Ali 4 3 4 2 1 3 2 1 3 2 1 3 2 Comments: Comments: UKCPA Annual General Meeting 4 Plenary speakers Comments: Delivering the future in stormy weather Dr Keith Ridge 4 3 2 1 GHP Meeting 4 Comments: 1 Comments: Medicines management in Northern Ireland Dr Mike Scott 4 3 2 1 The future of extending prescribing Tony Avery 4 Comments: 3 2 1 2 1 Comments: Internet-based medication safety package Prof Bryony Dean-Franklin 4 3 2 1 Modernising regulation Robert Darracott 4 Comments: 3 Comments: Medicines management course for pharmacy technicians Dr Sheila Woolfrey 4 3 2 1 Comments: 3 2 1 3 2 1 EVALUATION FORM Comments: 4 Comments: Collegial model of management Laura O’Loan 4 Agenda for Change David Miller E VA L U AT I O N F O R M Social events The venue 4 Friday 12 May: ‘A taste of Asia’ 4 3 2 1 3 2 1 3 2 1 2 1 Comments: Comments: The catering 4 Saturday 13 May: Conference dinner 4 3 2 1 Comments: Comments: The accommodation 4 The exhibition 3 Comments: Did you visit the exhibition? Yes No What was the highlight of the conference for you? How useful was the exhibition? 4 3 2 1 Comments: What was the least useful part of the conference? Did you learn anything new from the exhibitors’? Yes No How would you like to see GHP/UKCPA joint national conference develop in the future? Comments: Who else would you like to see exhibit at future events? Conference management What topics would you like to see addressed at future events? Any additional comments? Pre-conference administration and registration 4 3 2 1 2 1 Comments: Onsite management 4 3 EVALUATION FORM Comments: Many thanks for completing this form. Please return to the registration desk or post/fax to: Profile Productions Ltd, Northumberland House, 11 The Pavement, Popes Lane, London W5 4NG Tel: 020 8832 7311 Fax: 020 8832 7301 A leading supplier of generic hospital products A leading supplier to the Hospital market with an extensive product range Injectable portfolio development via our parent company’s world-class R&D facility A diverse pharmaceutical business, supplying healthcare products to the Hospital, Retail and Grocery sectors For more information, please visit our new website at www.wockhardt.co.uk where you will find: – A fully searchable Product Catalogue WUK02/06 April 2006 – Easy communication via the Contact Us page Wockhardt UK Limited, Ash Road North, Wrexham Industrial Estate, Wrexham, LL13 9UF, UK Tel: +44 (0)1978 661261 Fax: +44 (0)1978 660130 www.wockhardt.co.uk At IDIS we don’t leave anything to chance With the level of quality assurance we strive to deliver, it’s no wonder we’re always your first choice for sourcing named-patient medicines and providing all the support and service that it involves. That’s because we understand you can’t leave anything to luck or chance, which is why we always make every effort to satisfy any request, no matter how large or small. To speak to a member of our Client Services Team call +44 (0)1932 824100 or visit www.idispharma.com for more information.
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