WHEN: May 6, 2015 WHAT: Constructive Conflict Management – Gary McDougall DESCRIPTION: The instructor will discuss how and why conflict occurs in the workplace and discuss solutions for dealing with it and avoiding it in the future. Topics will include professionalism, defusing angry and aggressive subjects, and understanding who people act as they do during conflicts. Both presentations and interactive discussion will be used throughout the course to help identify the difference between people's positions and their interests. The course will conclude with an interactive skills practice session focusing on newly learned Active Listening Skills. For more information please visit www.conflict-solutions.ca This seminar would count for 7.5 hours towards Land Agent License renewal WHERE: Four Points by Sheraton 7230 Argyll Road Edmonton, Alberta SCHEDULE: 8:00 AM to 8:30 AM – Registration 12:00 PM to 12:30 PM - Lunch 8:30 AM to 4:30 PM – Course PRICE (non-refundable): Payment required by May 1, 2015 Member: $200.00 Non-Member: $250.00 Make Cheque(s) payable to: AASLA Send To: D.R. HURL & ASSOCIATES LTD #232, 2833 Broadmoor Blvd. Sherwood Park, Alberta T8H 2H3 Attention: Neil Rysavy E-mail Registration to: Steve.Harrison@atcopipelines.com NAME: AASLA: COMPANY: REGISTERED PAID PHONE: Member Non-Member E-MAIL: AASLA Acknowledgement
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