ASA ANNUAL REPORT 2003 1 ASA ANNUAL REPORT 2003 2 A Brief Introduction to ASA ASA is a non-governmental microfinance institution that provides financial services to the poor. Throughout its history, ASA has been constantly evolving, passing through establishment, reformative, and specialization phases. Frustrated with the bureaucratic structure of both government and traditional NGOs, in 1978 the founder of ASA established an organization that would have a grass-roots focus and develop consciousness raising and training programs. By the early 1990s, ASA had begun to focus on microfinance programs, recognizing that access to credit can empower the poor and allow them to take charge of their economic futures. Throughout the next decade, ASA specialized in the provision of microfinance services, refining its operational structure and developing its low-cost delivery method. ASA focused on becoming self-reliant, sustainable and independent of donor funds, achieving this goal in 2001. Financial self-reliance has given ASA the capability to expand its product range and target new segments of the population. This report details the advancements that ASA has made in the past year, and outlines ASA’s vision for the future. In a sense, ASA has now come full circle, returning to its roots, reaching out to the poorest members of society, and entering a new reformative phase. Credits Advisor: Md. Shafiqual Haque Choudhury, Managing Director. Written by: Andrea Wenham, Md. Mustafa Kamal. Data and Financial Analysis: Mohammed Azim Hossain. Compt. Data processed & Designed by : Md. Shafiqul Islam ‘Tutul’. Printed by: Oni Products, February 2004. Ms. Wenham’s internship at ASA is sponsored by the Aga Khan Foundation Canada and CIDA. 3 Message from the Managing Director ............................................................. 00 List of Board of Directors and Senior Managers............................................... 00 2003 in Review ......................................................................................... 00 ASA’s Micofinance Services......................................................................... 00 Microcredit................................................................................... 00 Small Loan Program............................................................ 00 Small Business Loan Program................................................ 00 SEL Program...................................................................... 00 Microsavings.................................................................................. 00 Mandatory.......................................................................... 00 Voluntary........................................................................... 00 Insurance...................................................................................... 00 Loan Insurance................................................................... 00 Security Fund..................................................................... 00 Strengthening Human Resources: Products for ASA Staff......................... 00 Welfare Fund...................................................................... 00 Long-term Savings................................................................00 The ASA Model: Self-reliant, Effective, Microfinance Service Delivery.................... 00 Extensive Outreach.......................................................................... 00 New Organizational Structure (with Organogram) and Human Resources ... 00 Innovative Management................................................................... 00 Cost-reducing Characteristics of ASA Branch Offices............................. 00 Impact Assessment...................................................................................... 00 ASA: A Partner and a Consultant................................................................... 00 Small NGO Partnership Program....................................................... 00 Technical Assistance and Consultancy Services..................................... 00 Microfinance Training...................................................................... 00 Internship Program......................................................................... 00 Publications................................................................................................ 00 Plan for future/2004................................................................................... 00 Financial Analysis........................................................................................ 00 ASA: a sustainable MFI free from donor dependence............................. 00 Operating efficiency and Rate of Recovery............................................ 00 Financial Analysis............................................................................. 00 ASA at a glance.......................................................................................... 00 List of Districts where ASA operates............................................................... 00 ASA Coverage: Map of Bangladesh................................................................ 00 4 5 Board and Management Board and Management Governing Body President Treasurer Member Member Member Member Founder, Ex-Officio Member : : : : : : : Mrs. Taherunnessa Abdullah Mr. Alauddin Ahmed Mr. Mahbubul Alam Mr. Matiur Rahman Chowdhury Mrs. Mahmuda Islam Mrs. Husniara Huq Md. Shafiqual Haque Choudhury Management Team Leaders and Section Chiefs Founder, Managing Director GM - SEL GM - Program GM – AI GM - Audit Director (Research) Head – Finance & MIS Head – Admin & Accounts Team Leader – UNDP/MSP Philippines : : : : : : : : : Md. Shafiqual Haque Choudhury Md. Sohel Mahmud 'Sagar' Sushil Roy Md. Enamul Haque Ranesh Acharjee, FCA Md. Mustafa Kamal Mohammed Azim Hossain Md. Tawfiqul Islam Chowdhury Md. Kamrul Hasan Tarafder 6 Message from the Managing Di t The year 2003 was the year for consolidation of ASA. This year ASA pushed to reach its ambitious goal of 5 million clients by 2007. For the first two-thirds of the year, ASA’s time was dedicated to organizational consolidation in preparation for the big expansion. The first step in this process was decentralization at the district level. As detailed later in this report, ASA’s reorganization mirror’s Bangladesh’s administrative structure. District office staff are presently working as a team, rather than as individuals. Several senior staff have been transferred to lead the teams, allowing ASA to further decentralize several major responsibilities like printing and enforcement of disciplinary action. To ensure that ASA’s operations will run smoothly, further internal control mechanisms have been put in place, and the function of the Audit section has been strengthened. Through this consolidation process, ASA realized that with a little fine tuning, by developing new products, and finding ways to cover remote areas where communication is difficult, ASA would be able to reach 5 million within 3 years. The process gave ASA the confidence to move forward with the big push. From this understanding, ASA top Head Office and Field Management geared itself towards strategic planning and development of new products. The last third of this year was dedicated to development and introduction of products and innovations. ASA’s life insurance, introduced in 2002, has been fine tuned and is gaining popularity. The poor are feeling the benefit of this program, which helps them not only by building of savings, but also by covering and reducing risk to the family. ASA has developed new products to expand outreach. ASA’s SEL Program lends to Small Entrepreneurs and creates employment opportunities for the hard-core poor. The Flexible Loan appeals directly to risk-avers clients. ASA is exploring new ways of delivering these products and is opening new branches and mini-branches in remote areas, as well as involving capable group leaders. ASA is financially self-sufficient and is free and independent of donor grants and subsidy. ASA is using this success to benefit the community, and this year introduced its Good Governance and Community Assistance Programs. The Good Governance initiative is designed to accelerate the benefit from ASA and existing community based institutions. The program will encourage the proper functioning of Government institutions and services. Through the Community Assistance Program ASA will provide grants and assistance to the neediest members of society from its own income. The program will reach many community members who are not microfinance borrowers. ASA is confident that it can reach its ambitious outreach goal. It has demonstrated the success of its model beyond the boundaries of Bangladesh. Through UNDP’s MicroStart program, ASA’s technical assistance helped organizations in the Philippines and Nigeria increase their outreach substantially. This is a new and exciting time for ASA. ASA will continue to be flexible and innovative with the heartfelt goal of benefiting the poor people of Bangladesh. 7 2003 in review 2003 in review The year 2003 was one of change and evolution for ASA. Achieving financial self-sufficiency has given ASA the capability to offer new products and expand its programs. A new organizational structure ties it all together, ensuring that ASA remains efficient and effective. ASA’s Security Fund protects clients’ families An unexpected death in the family can be financially devastating to poor people. Often the only way for poor families to pay for outstanding medical and funeral expenses is to sell off their accumulated assets, in effect eroding the gains made through participation in microfinance programs. Recognizing this reality, in August, ASA launched its Security Fund Product, which, along with ASA’s existing loan insurance program, helps protect members’ families in the event of her untimely death. Introduced in 1993, ASA’s Loan Insurance covers the amount of outstanding payments, ensuring that ASA loans themselves do not become a burden to deceased members’ families. Outstanding loans, however, are not the only cost associated with a person’s death. ASA’s Security Fund offers life insurance to ASA members, cushioning families through a difficult time and helping them adjust to their new economic reality. Variable term offered to Small Loan clients In July, ASA began a pilot test, offering Small Loan clients the option of a 6-month loan term rather than the standard one-year term. The 6-month term loan is currently offered in 2 ASA branches. ASA’s SEL Program: impacting community economic development ASA believes that larger scale enterprises have the potential to generate positive economic spin-off at the community level. With this in mind, ASA has targeted its SEL program at small to medium sized business ventures that have expansion potential. The size of the loans offered under the SEL program is larger than that offered by ASA’s Small and Small Business Loan programs. The ultimate aim of this program is to create employment opportunities for the hard-core poor by contributing positively to community economic development. At present ASA has 20 specialized SEL branches, and is integrating the program into all of its regular branches. New Organizational Structure: Field-based management facilitates rapid and effective decision making In November, ASA updated its organizational structure to ensure that as it diversifies its products and programs, hires new types of staff, and opens new mini-branches, it is able to maintain the high standards of monitoring and accountability that have helped to build its international reputation. The new structure, outlined on page 11-13, is designed to strengthen field level activities and facilitate rapid decision-making and problem solving. 8 ASA’s Microfinance Services Since 1991, ASA specialized in microfinance, reaching over 2.34 million of the poor. ASA now offers a comprehensive range of micro credit, savings, and insurance services that enable members to take control of their financial futures. By specializing in microfinance, ASA has been able to deliver efficient services while remaining financially self-sufficient. Microcredit Small Loan Program All ASA loans are made to individuals, with no collateral or group liability component. The service charge is calculated flat on the principle of the loan. Four weeks after members pay a small admission fee, they are eligible to receive their first loan. Repayment begins 15 days after disbursement. Loan application and payment processes are standardized, making them simple to understand and transparent to clients. ASA’s basic loan program offers small loans to women whose monthly income does not exceed Tk. 3,000 and who own less than 0.5 acres of cultivatable land. The aim of the program is to provide poor women with capital so that their households can engage in small income generating activities (IGAs). Typical IGAs include paddy husking, livestock rearing, handicraft manufacture and rickshaw pulling. Women benefit from these activities in 2 ways: the income generated by these activities will supplement household income and women gain increased bargaining power as they are able to make a larger financial contribution to the household. Initial loan values range from Tk. 6,000 to Tk. 20,000 in urban areas and from Tk. 4,000 to Tk. 6,000 in rural areas. The term of the small loan is 1 year1, in which clients make 46 equal payments, with 6 weeks grace period. The service charge is 15% flat on principal. Subsequent loans increase by increments of Tk. 1,000 to Tk. 5,000. Women attend weekly meetings of 20-30 members where payments are made and savings collected. At the end of 2003, ASA had 96,594 groups with 2,253,592 members. Total loans disbursed under this program was Taka 74,183 million, with Taka 63,751 million realized and Taka 10,432 million with service charge outstanding. ASA’s recovery rate for the small loan program was 99.92%. 1 ASA is currently pilot testing different terms for Small Loan clients. 9 Small Business Loan Program ASA’s Small Business Program offers loans to men and women who have demonstrated a competence in business, but lack capital necessary for expansion. This product is aimed at established business people with medium sized enterprises. Initial loan size is Tk 15,000- Tk. 20,000, with subsequent loans increasing in increments of Tk. 5,0008,000. Like the Small Loan program, the term of the Small Business Loan is 1 year, with a service charge of 15% flat on the principal. At the end of 2003, ASA had 80,862 clients in the Small Business Program. Total loans disbursed was Taka 7,949 million, with Taka 7,061 million realized and Taka 888 million with service charge outstanding. The recovery rate for the Small Business Program was 99.88%. Small Entrepreneur Program (SEL) Lending ASA’s SEL program is aimed at enterprises that are larger than those targeted by the Small Business Program that have the potential to create employment opportunities. Initial loans range in value from Tk. 30,000 to Tk. 150,000. Three payment schedules are possible, with terms of 1 year, 1.5 year, or 2 years. SEL loan recipients provide ASA with cheques for their payments, which gives ASA legal collection and enforcement mechanisms that are not present in ASA’s other loan products. At the end of 2003, ASA had 2,839 clients in the SEL Program. Total loans disbursed was Taka 246 million, with Taka 37 million realized and Taka 209 million outstanding with service charge. The recovery rate for the SEL Program was 97%. loans must keep 10% of the loan’s principal in their accounts, but have free access to the remainder of their savings. Since 1997, ASA has offered both mandatory and voluntary savings programs to its clients. Savings benefit both ASA and its clients, as mobilized savings are capitalized and added to the revolving loan fund (RLF.) Mandatory Members with Small Loans are required to save Tk 10 weekly. Clients in the Small Business Program are required to save Tk 20 weekly. There is no mandatory savings requirement for SEL clients. Voluntary In addition to their mandatory savings contribution, ASA members can save as much as they like in. Group members may withdraw up to Tk. 1000 (urban) and Tk. 500 (rural) at their weekly group meetings. Members who wish to withdraw more than this amount can do so simply by going to the ASA branch. Total savings deposits from July 1992 to December 31, 2003 were Taka 13,349 million and balance at the end of December 31, 2003 was Taka 2,804 million. Insurance ASA offers two insurance products to its clients that help them to mitigate the uncertainty in their lives. Loan insurance ASA loan insurance ensures that a member’s loan does not become a burden to her family in the case of her death. The Microsavings The poor can and want to save. ASA was among the first NGOs to understand that savings are of no use to clients if they are locked in by the MFI. In 1997, ASA proposed a bold new policy that would allow members to withdraw their savings as needed. Members with Small and Small Business 10 premium is Tk. 3 per thousand loaned, and is mandatory for Small and Small Business Loan clients. ASA insurance pays a benefit equal to the amount of principle repaid. Year-wise premium deposits and payments of ASA insurance last 5 years (1998-2003) Year 1998 1999 2000 2001 2002 2003 Premium Deposit # of Taka borrowers 722,411 12,527,704 864,155 22,153,322 1,141,526 7,620,522 1,414,931 26,410,494 1,976,473 64,228,591 2,322,200 81,538,593 Families # 1,375 1,582 1,790 3,884 10,023 2,359 Member’s Security fund (Life Insurance) ASA’s security fund provides the families of members with a lump sum benefit in the case of the member’s untimely death. The premium for this product is Tk.10 per week for Small and Small Business Loan members, and Tk.500/year for SEL clients. In the case of a member’s death, the security fund will pay an amount equal to 6 times the total premium paid by the member. If a Claim Payment Taka Yearly Net Balance 6,864,184 5,663,520 8,904,000 13,249,322 10,492,686 (2,872,164) 23,236,734 3,173,760 61,316,864 2,911,727 28,653,925 52,884,668 BALANCE Accumulated Balance 61,149,582 74,398,904 71,526,740 74,700,500 77,612,227 130,496,895 member chooses to leave ASA within 50 weeks of beginning to contribute to her security fund, she will be refunded the total premium paid in without interest. If she leaves within 51-399 weeks, she will be refunded the total premium paid in plus 3%, and if she leaves ASA after more than 400 weeks of contributing to her security fund, she will receive her total premium plus 4% interest. Year-wise Members Security Fund (August – December, 2003) Month August September October November December TOTAL = Premium Paid by mem 87,711,440 92,958,410 85,303,800 78,835,360 92,107,864 436,916,874 Returned to clients on withdrawl from ASA Mem Amount 16,804 1,646,710 34,966 1,336,450 36,841 3,523,140 34,279 2,761,480 35,939 2,595,938 158,829 11,863,718 Strengthening Human Resources: Products for ASA Staff Staff Welfare Fund ASA’s staff welfare fund provides a benefit to staff members in the event that they, or their immediate families (spouse and children) incur serious medical expenses. All staff make a monthly contribution to the Fund that is pro-rated based on their salary. ASA supplements these contributions with income earned through its Technical Assistance and Consultancy Services. At the end of 2003, the Staff Welfare Fund stood at Tk.2,346,489. Payments to members families Mem Amount 36 3,330 140 29,570 165 60,186 214 109,370 299 221,650 854 424,106 END BALANCE Mem Amount 2,039,266 86,061,400 2,167,420 177,653,790 2,049,882 259,374,264 2,217,049 335,338,774 2,279,331 424,629,050 2,279,331 424,629,050 Long-term Savings ASA offers a long-term savings scheme to its employees and their families, many of whom themselves have difficulty accessing the formal banking system. Under this program participants make Tk. 300, 500 or 1000 monthly installments for a fixed term of 5 years, earning 7% interest yearly. Participants may withdraw from this program at any time subject to a small interest penalty. At the end of 2003, the Long-term Savings balance was Tk. 9.3 million. 11 The ASA Model: Self-reliant, Effective Microfinance Service Delivery Extensive Outreach ASA has built an extensive infrastructure that reaches throughout Bangladesh. In 2003, ASA opened 116 new regular Branches, 20 specialized SEL Branches, and 69 District Offices. At the end of 2003, ASA had a total of 1,288 branches: 196 urban & 1,092 rural. New Organizational Structure The keys to ASA’s sustainable microfinance model are standardization and decentralization. With the introduction of new products and services, ensuring that suitable operational procedures and monitoring systems are in place is crucial. ASA’s new operational structure reflects this priority, streamlining and updating fieldlevel structures and resulting in three tiers of Management: Branch, District, and Head Office. A fourth tier, at the Thana level, will be pilot-tested in approximately 50 highvolume areas. Under this new structure, mid-level Managers are based in the field, improving communication between staff and resulting in efficient problem solving. Dayto-day operations and administrative responsibilities are decentralized and made at the District Level, facilitating rapid and effective decision-making. The core of ASA’s operations is its 1,288 Branches. ASA’s Branch Managers each supervise three to six Loan Officers (LOs) responsible for the delivery of ASA Small and Small Business Loans, as well as nearby ASA mini-branch staff and contract-based Credit Representatives who administer ASA’s Flexible Product. ASA’s SEL Program is currently administered from 20 specialized SEL Branches, and is being integrated into all regular Branches. ASA plans to strengthen management at the Thana level by pilot-testing Thana Coordinators (TCs) in approximately 50 Thanas with strong ASA activity (more than four Branches, several Outposts, and numerous Credit Representatives.) This pilot-test will coincide with the introduction of ASA’s Good Governance and Community Assistance Programs (see November edition of New Vision.) TCs will be based out of the Thana Headquarters, and will be responsible for liaising with Thana level officials and increasing ASA’s visibility. ASA has improved its operational efficiency by basing mid-level Managers in the field and mirroring the government’s administrative structure. ASA’s District Teams are based in Bangladesh’s District Towns, and supervise all ASA Branches located within the Administrative District. With this change, ASA aims to facilitate effective, coordinated and meaningful communication between itself and local government. The District Teams are comprised of District Officers (DOs,) District Managers (DMs,) District Administrators (DAs,) and Field Auditors. In each District, the most senior staff member acts as Team Leader. Each District Officer (DO) supervises 9-10 Branches, monitoring each Branch every 15 days. In districts with few Branches, the DO himself acts as Team Leader, reporting directly to Head Office. In medium sized districts with multiple DOs, the DO reports to a District Manager (DM), who assigns specific Branches to the DOs, and oversees their performance. In larger districts, DOs are supervised by a District Administrator (DA,) who is an experienced senior level staff formerly based at ASA’s Head Office. In addition to supervising the Team, each DM/DA supervises a number of Branches directly. Following ASA’s low-cost standardized methodology, all District Teams sit together in one room of the District Office. All Teams 12 hold weekly coordination meetings, at which problems identified through field visits are discussed, tasks are prioritized, and solutions to problems proposed. This structure facilitates mutual sharing, discussion, team-wise problem solving, and collective decision-making. In addition, basing senior managers in the field ensures that DOs receive proper guidance during a crisis or critical period. By increasing operational decentralization, ASA has eliminated the burden of day-today operations on its central office staff and freed them to focus on policy level monitoring and formulation. This structure is more appropriate at ASA’s current stage of organizational evolution and complex management. ASA’s Managing Director (MD) provides policy direction and leadership. The Central Office staff has been consolidated into one team headed by the General Manager (Operations), which oversees field-level activities and develops policy. The Central Office Operational Team is supported by Accounts, Management Information System (MIS) and Finance, Research and Documentation, Human Resource Administration, and Audit personnel. ASA’s General Body is composed of 60 members of the general public including 26 representatives of the landless poor. ASA’s seven member Governing Body defines and defends the organization’s mission by approving policy direction. 13 ASA-ORGANOGRAM GENERAL BODY GOVERNING BODY MANAGING DIRECTOR (M.D.) GM - SEL (one) GM -Operation (one) GM-Alternative Initiative (one) GM-Audit (one) Director (Research & Partners ) Director (Program ) Deputy Director (DD) Head Information Central Audit Team Head -Finance & MIS Field Auditor s IT, MIS & RLF Head -Accounts & Admin. Asst. Director (AD) Program Manager (PM) District Administrator-DA/ District Manager-DM/Team Accounts & HRD Logistic s Leader - TL/ District Officer-DO Support Staffs Driver, Peon Guard, Cleaner Branch Manager – BM Manager – SEL Loan Officer – LO Support Staff Total Staff (as of December ’03): 8,065 (Head Office: 90 and Field office: 7,975) Innovative Management ASA has developed an innovative and efficient operational system that allows it to deliver microfinance services in a costeffective manner. The key to ASA’s efficiency is the “ASA Manual”, a comprehensive, detailed guide of all ASA processes and procedures that has make it possible for ASA to decentralize daily decision-making. In addition, ASA has developed a comprehensive monitoring and internal control mechanism that ensures operational quality and institutional transparency. 2. 3. 4. 5. 6. 7. Key Characteristics of Monitoring and Internal Control Mechanisms Key Characteristics of Operational System 1. 1. 2. Management decentralized to branch level Innovative recruitment/ training methods Standardized and rapid client identification procedure Simple and cost-effective standardized branch structure Simple and standardized accounting and record-keeping procedures (no special accounts people required) Mid-level staff based at regular branches- no separate office or secretarial staff Comprehensive and detailed “ASA Manual” Staff members provide ASA with a security deposit (earns interest) Joint signature required for withdrawal from Branch bank account 14 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Limited daily withdrawal allowed Cheques are preserved by a different Loan Officer. Borrowers monitored and scrutinized by the Branch Manager Groups are rotated among Loan Officers once every 3 months for 1 month Cash book is maintained by Loan Officers on a rotating basis Loan Officers switch groups once per year District Officers and Managers are based in the field Central office staff visit field regularly Auditors at both field and Head Office levels External audit conducted annually Managing Director visits branches occasionally 4. A high number of borrowers, high portfolio per Loan Officer and high fund-revolving rate minimize total fund requirements Simple and standardized accounting procedures No office assistant, technical support or security guard 5. 6. A new ASA branch office requires an investment of Tk. 7.2 million for its first year. Tk. 28,700 per month is required for staff salaries and Tk. 7,900 per month for office rent, electricity, gas, water, stationary, maintenance, etc. ASA Sustainable Microfinance Model 1,200,000 Expenditure Income 1,000,000 800,000 600,000 These features of ASA’s operational system allow it to expand quickly while remaining cost-effective and financially sustainable. 400,000 200,000 The ASA model has multiple characteristics that allow branches to achieve self-financing and sustainable status within one year of operations. Each ASA branch employs one Branch Manager (BM) and four Loan Officers (LOs.) These staff members are responsible for managing on average 450600 group members. The key components of ASA’s microfinance model that allow a branch to become self-sufficient are: 1. 2. 3. Staff members are selected within a short time and given short, practical training The branch office structure is standardized and furnished with minimal facilities and simple furniture Branch expenditure is standardized, and cost ceilings have been set Month - 12 Month - 11 Month - 10 Month - 09 Month - 08 Month - 07 Month - 06 Month - 05 Month - 04 Month - 03 Month - 02 Month - 01 0 Cost-reducing Characteristics of ASA Branch Offices Findings from a Recent Impact Survey In September, ASA Research Cell designed and initiated an Impact Assessment of ASA’s Small Loan program. In designing the survey, ASA Researchers aimed to determine the changes in living conditions experienced by long-term Income Generating Projects: Rural Others 41% Poultry farming 7% Paddy husking 11% Cow rearing 29% Fish cultivating 12% ASA clients. Clients were asked to recall their situation five years ago (in 1998) and compare this to their current socio-economic status. The survey was carried out from October to November on members of 3,456 different lending groups. All of Bangladesh’s six Administrative Divisions are represented in 15 Income Generating Projects: Urban Paddy Cow husking rearing 6% 15% Others 58% Fish cultivating Poultry 12% farming 9% the sample. Multi-stage sampling methodology was used to select 2 ASA Divisions from each Administration Division, 3 ASA Regions from each ASA Division (36 ASA Regions), and 4 Branches from each Region (144 Branches.) 576 Loan Officers each administered a structured questionnaire to 10 members of each of 6 groups. The total sample size is 33 984, and represents 1.6% of ASA’s 2.13 million Small Loan clients. The Profile of ASA’s Clients ASA clients are engaged in a variety of income generating activities, which are summarized in Figures I and II. In rural areas, 30% of ASA clients engage in cow rearing, while 12% engage in paddy husking, 10% in fish cultivating, 7% in poultry farming, and 41% in other activities. Projects undertaken in urban areas have a slightly different focus. Cow rearing is less popular, with only 17% of clients involved in this activity. Poultry farming is slightly more popular than in rural areas, with 10% of respondents participating in this activity. The number of urban clients engaged in fish cultivation is the same as in rural areas, with 10% of respondents indicating this as their project. Key Survey Results Table I: Key Microfinance Indicators Indicator: Asset Accumulation and Income Capital Increased/Improved Rural 94% Urban 95% Total 94% Average Savings Balance (TK.) 1998 2003 841 1858 999 2105 889 2003 Change in Income Total Family Assets Increased/Improved Increased/Improved 93% 86% 87% 87% 91% 86% 70% Land Increased/Improved 68% 75% Cattle Increased/Improved 74% 65% 71% Domestic Animals Increased/Improved 58% 70% 75% Ornaments Increased/Improved 54% 33% 41% Repaired/Built Home Increased/Improved 88% 87% 88% Rural Urban Total 89% Indicator: Socio-Economic Created Employment Opportunity Yes 90% 90% Quality of Food Increased/Improved 94% 95% 95% Seek Professional Medical Treatment 1998 2003 57% 93% 66% 94% 60% 94% Asset Accumulation and Income One of the goals of microfinance is to help the poor build their asset base and ultimately become self-sufficient. The top half of Table I gives a summary of key indicators of asset accumulation. 94% of both rural and urban respondents indicated that their capital has increased since 1998. The average value of capital increased from Tk. 6,443 to Tk. 16,5372 (157%) in rural areas and from Tk. 6,296 to Tk. 14,352 (128%) in urban areas. Of respondents who reported increased capital, 4,2% indicated 2 that this was because they had received their loans in a timely fashion. The data on clients’ savings balances provides further evidence of asset accumulation. The average savings balance increased from Tk. 863 to Tk. 1807 (109%.) The increase in savings was slightly higher (112%) in rural areas than in urban areas (107%.) Average monthly income increased for both the majority of rural (93%) and urban (88%) respondents, from an average of Tk. 2432 to Tk. 3880. Of respondents who reported that All values are nominal. 16 their incomes did not increase, 40% responded that their project was not profitable, while 47% reported that they did not use their loan for productive purposes. Overall family assets increased for 86% of respondents. Livestock acquisition (cattle and domestic animals) was more important for rural clients than urban. In addition, ornaments appear to be more important to rural respondents, 54% of whom indicated that the value of these had increased, compared to only 33% of urban respondents. A significant proportion of both urban (87%) and rural (88%) clients indicated that the value of their homes had increased. Among clients who invested in their homes, almost equal proportions indicated that their source of funds for this investment came directly from a loan (51%) and from project-related increases in income (49%.) Socio-Economic Indicators The majority of respondents (89%) indicated that they have increased their number of employees since 1998. In 1998, clients indicated that they employed a total of 26,604 members of their families, while by 2003, this number had increased by 16,998 to 43,602. The number of non-family members employed by ASA clients increased by 372, with 8,901 workers employed in 1998 and 9,273 in 2003. 95% of respondents indicated that the quality of food that they consume has improved since 1998. Of those who did not report improved food consumption, 34% reported that this was because their project was not profitable and their incomes did not increase. The number of ASA clients who visit a medical professional (doctor) in case of illness increased dramatically, from 60% in 1998 to 95% in 2003. While the proportion of respondents who visited a doctor was higher in urban areas in 1998, by 2003 the proportion was almost equal. Only 20% of respondents indicated that the reason that they now seek professional medical treatment is because of availability of funds. 28% of respondents indicated that they sought a doctor’s treatment because they had become aware of the benefits of professional medical attention. Among respondents who did not seek professional medical advice, 35% indicated that this was because of lack of funds, while 25% indicated a lack of awareness of the need for these services. 69% of rural and 86% of urban respondents indicated that they have access to sanitary latrine facilities. Interestingly, of respondents who did not have a sanitary latrine, lack of awareness of their benefit was given as the reason in almost half (48%) of cases, far surpassing the number of respondents who stated that it was for lack of funds (28%.) This result has interesting policy implications, and suggests that awareness campaigns may be the most crucial avenue for effecting improvements in sanitation ASA: A Consultant Partner and a Small NGO Partnership Program In 1995, ASA implemented its NGO Partnership program. ASA’s small NGO partners operate in remote areas of Bangladesh, and serve a client population that ASA itself currently does not reach. The objective of this program is to help small MF/ NGOs become more efficient by providing them with skilled manpower, technical support and loan funds. Since the program’s inception, more than 125 MF/NGOs have received training/technical support from ASA. ASA is able to use its 17 experience to channel soft loan funds from major donors to its partner NGOs. ASA currently has 24 partners throughout the country who are involved in this program. At the end of 2003, they had received loan funds of Tk. 129 million. Total active members of the partner NGOs were 125,496 and their savings balance was Tk. 134 million. The total number of active borrowers was 94,610 and loans outstanding mount them was Tk. 358 (with service charge) million. ASA small NGO capacity building program Sl. Particulars 1 No of Partners 2 No of Active Group Members 3 4 2003 2002 2001 2000 1999 24 24 23 21 20 125,496 73,173 56,433 50,337 47,744 Savings (End Balance) 134,263,197 70,713,895 52,545,595 45,883,729 36,652,063 No of Active Borrowers 94,610 64,861 47,956 39,244 40,457 5 Outstanding Loan (with S/Charge) 358,236,178 219,350,623 143,009,046 117,930,328 86,349,556 6 Fund From ASA 128,571,000 108,874,000 78,786,000 44,300,000 35,750,000 18 Technical Assistance Consultancy Services risen to 110% and outreach has expanded from 59,000 to over 95,000 clients. and ASA is recognized globally as a leading provider of Microfinance Technical Assistance. ASA has shown that its low cost, financially sustainable microfinance model can be adapted to any interested institution, and through its Consultancy Service, has helped MFIs around the world build capacity. In 2003, ASA provided Technical Assistance to MFIs in the Philippines, Nigeria, Yemen, Indonesia, India, Pakistan, and Cambodia. Summary of Performance, Nigeria ( up to December 2003) Key Result Area Cleint (Members) outreach Active borrowers Loan disbursement (in millions of Naira) Savings (in millions of Naira) Branches Borrowers per Credit Officer Summary of Phase-II Performance, Philippines (up to December 2003) Key Result Area Client Outreach Active Borrowers Loan Portfolio (millions of Peso) Savings (in millions of Peso) Branches Area Staff Baseline (31 Dec.02) 31 Dec. 03 59,039 56,299 253 132,096 119,989 487 124% 113% 92% 76 149 96% 56 13 308 125 26 813 123% 100% 164% 01 Name of Organization INAFI, Africa Regional Secretariat 31 Dec. 03 Growth 45,801 71,218 55% 37,084 465 57,230 969 54% 108% 69 129 87% 49 265 82 280 67% 6% Growth In 1998, UNDP recognized ASA’s ability as a Technical Service Provider by designating it an International Technical Service Provider (ITSP) under its MicroStart Program. Now in its second phase, through this program ASA is providing Technical Service to 3 MFIs in the Philippines and 8 MFIs in Nigeria. Key indicators from the Philippines highlight ASA’s achievements: cost per unit money lent has decreased from 11% to 8% in six months, while Financial Self-Sufficiency has Sl N o. As at (31 Dec.02) Microfinance Training ASA’s sustainable microfinance model has attracted attention and interest from microfinance practitioners, researchers, representatives from the banking sector, and donors around the world. The “ASA Microfinance Training Institute” arranges training for interested parties, designing and delivering custom programs. ASA’s training sessions include classroom presentations, group discussions, and field level observation. In 2003, 226 guests from the Philippines, India, Pakistan, UK, Kenia, Vietnam, Japan, USA, Sri Lanka, Arfika, Italy, Uganda and Papua Newgin visited ASA to participate in training programs. Country Africa No. of Participan ts 1 Date 7 January, 2003 19 02 03 04 05 06 07 08 09 10 PPAF NDTF Sri Lanka & PKSF, Bangladesh Taraqee Foundation, Pakistan Visitor from Italy BIRD/NABARD/RB (CIRDAP) NABARD/RB India & PKSF Bangladesh Japan Aichi University Guest from USA Plan International, Bangladesh Pakistan Sri Lanka Pakistan Italy India India Japan USA Bangladesh 1 8 4 1 20 15 1 1 1 11 12 13 14 15 16 17 Small & Micro Enterprise INCOME Project-CARE Bangladesh Women Union's SPO Faulu, Keney UK, CARE PKSF 10 8 1 1 9 1 8 18 19 20 Delegation from Papua New Guinea Mr. Junaid Qureshi-Intern from Pakistan ASSB Bangladesh Kenya Bangladesh Vietnam Pakistan Kenya UK Uganda Papua New Guinea Pakistan Bangladesh 21 22 23 24 25 26 IUB & University of London Aga Khan Foundation INCOME Project-CARE Bangladesh Aga Khan Foundation INCOME Project-CARE Bangladesh INAFI, Bangladesh 2 6 22 6 22 1 27 28 Papua New Guinea Pakistan Microfinance Network Card. Life Bank, Milamdec and ASKI in Philippines CCT, Philippines BIRD, India FWWB, India INAFI, Africa UK Bangladesh Bangladesh Bangladesh Bangladesh Bangladesh Papua New Guinea Pakistan 25-May-03 June 10-15, 2003 June 15-19, 2003 26 Jun.03- 28 Aug. 03 30-Aug-2003 Aug. 17-21, 2003 Aug. 21, 2003 Aug. 22-27, 2003 Sept. 28-30, 2003 6 6 Oct. 03-11, 2003 Oct. 06, 2003 Philippines Philippines India India Africa 7 3 20 19 1 Nov. 06-20, 2003 Dec. 01-15, 2003 Dec. 11 & 13, 2003 Dec. 17-18, 2003 Dec. 27 & 29, 2003 29 30 31 32 33 Student Internship Program ASA’s Student Internship Program was developed in cooperation with four of Bangladesh’s leading universities and colleges. Established in 1998, the program uses a participatory approach and places BSS and MSS students in ASA branches for a 7 1 6 7 January, 2003 16-18 January, 2003 19-25 January, 2003 20 February, 2003 23-25 Feb. '2003 26 February, 2003 3 February, 2003 4 February, 2003 5 February, 2003 18-24 February, 2003 2-06 March, 2003 12 March, 2003 25 March, 2003 26-27 April, 2003 7 May, 2003 24-May-03 period of 60 days. ASA offers this program free of cost. During their placements, students receive a general orientation on microfinance followed by practical training on effective implementation of microfinance programs. As part of their internship, students must submit a written report to their academic institutions. In 2003, ASA 20 hosted interns: from Dhaka University, Lamatia Mohila College, Bhawal Badere Alam Govt. College and Shekh Borhanuddin College. ASA’s internship program also attracts international participants. In 2003, ASA Research Cell hosted one intern from Canada. ASA Publications in 2003 SL Publications Written/Edited by Published in 1 ASA Facts & Figure 2002 Md. Mustafa Kamal 2 Annual Roport 2002 Md. Mustafa Kamal 3 ASA At Present (June 2003) Research & MIS Cell November 2003 4 ASA New Vision (Nov. 2003) Andrea Wenham November 2003 5 ASA New Vision – Bangla Ver. (Nov. 2003) Shyamol Kumar Kantha December 2003 6 Fighting Poverty with Innovative Business Strategy Dr. Mustaq Ahmed Since 1991, ASA has specialized in microfinance. The cost-effective operational model that ASA has developed ensures that the organization remains sustainable. In 2003, ASA earned a total of Tk. 2,866 million in income: Tk. 2,710 million from service charges, Tk. 139 million from bank interest, Tk. 7 million from membership fees and Tk. 10 million from other sources (publication sales, passbook sales, used newspaper sales, etc). Income 4.85% 0.24% December 2003 personnel 34.41% imputed costs 34.28% loan loss provision 6.07% financial costs 19.54% personnel office expenses loan loss provision imputed costs office expenses 5.70% financial costs The year-end net margin in 2003 was Tk. 1,218 million. No Dependence on Donors 0.35% 94.56% service charges membership fees June 2003 Expenditure Financial Analysis ASA: A Sustainable MFI March 2003 bank interest other Total expenditure in 2003 was Tk. 1,648 mllion: Tk. 567 mllion on personnel, Tk. 94 million on office expenses, Tk. 322 million in financial costs, Tk. 100 million loan loss provision, and Tk. 565 million imputed costs. As ASA is financially self-sufficient, it does not need grants or donations from outside sources. ASA’s total revolving fund or loan fund was Tk. 13.15 billion at the end of 2003. This includes Tk. 6.16 billion of ASA’s own funds (including reserve,) Tk. 3.45 billion PKSF loan, Tk. 3.23 billion member’s savings (including member security fund), Tk. 79 million CORDAID loan and Tk. 230 million from other sources. Funding sources of ASA 21 1% 2% 47% 24% Rate of Recovery (%) (1998-2003) 101.00 100.50 100.00 99.95 99.96 99.93 99.96 99.93 99.90 99.50 99.00 98.50 98.00 97.50 97.00 26% 96.50 own funds PKSF loan CORDAID loan Others member’s savings Operating Efficiency and Rate of Recovery In 1991, ASA’s focus shifted to the economic empowerment of the poor, and it became a specialized microfinance institution. ASA’s innovative management style and effective operational framework have allowed it to maintain a very high recovery rate. In 2003, the rate of recovery was 99.95%. In fact, since 1995, ASA’s recovery rate has stayed above 99%. 96.00 95.50 95.00 2003 2002 2001 2000 1999 1998 ASA continues to improve its operating efficiency. In 2003, cost per taka lent was 0.033. ASA’s operational framework is modified regularly based on feedback received from the field. This process has allowed ASA to develop cost-reducing and income-generating elements that are applied to all branches. COST PER TAKA LENT 0.050 1998 0.041 1999 0.043 2000 0.041 2001 0.034 2002 0.033 2003 0.000 0.010 0.020 0.030 0.040 0.050 0.060 Financial Statistics Portfolio 2003 2002 2001 2000 1999 Information Number of branches Number of active members (in million) Number of active clients/borrowers (in million) 1,288 1,172 1,060 824 800 2.34 2.14 1.58 1.20 1.18 2.13 1.98 1.41 1.13 1.08 Number of loan officers 5,081 4,771 4,100 3,490 3,334 Number of full time staff 8,065 7,446 6,422 5,347 5,145 Average number of borrowers per branch 1,654 1,686 1,335 1,370 1,355 Average number of members per branch 1,818 1,823 1,490 1,462 1,474 20,014 15,952 9,950 7,782 6,619 2.33 2.12 1.48 1.19 1.14 8,603 7,507 6,743 6,522 5,799 10,024 8,094 5,359 3,985 3,694 9,991 8,076 5,339 3,966 3,683 33 18 21 19 11 Loan portfolio Loan disbursed (Taka in millions) Number of loans disbursed (in millions) Average loan size (Taka) Total loan outstanding (Taka in millions) Current (Taka in million) Overdue (Taka in millions) 22 Portfolio 2003 2002 2001 2000 1999 Average outstanding balance by client 4,703 4,095 3,788 3,531 3,407 Average loans outstanding balance (Taka in millions) 9,059 6,727 4,672 3,840 2,952 Total loan loss provision (Taka in millions) 100.07 159.52 99.50 77.82 66.19 Total amount written off (Taka in millions) 7.40 10.05 7.72 5.93 0.46 533.62 440.94 291.47 199.70 127.80 Total savings (Taka in millions) 2,805 2,505 1,697 1,609 1,269 Compulsory (Taka in millions) 1,827 1,494 1,004 783 635 978 1,011 693 826 634 Total of savings (Taka in millions) 2,805 2,505 1,697 1,609 1,269 Small (Taka in millions) 1,115 Total loan loss reserve (Taka in millions) Savings Voluntary (Taka in millions) 2,533 2,261 1,509 1,414 Small business (Taka in millions) 272 244 188 195 154 Number of savings accounts (Members in millions) 2.33 2.14 1.58 1.20 1.18 Small savings a/c 2.25 2.06 1.51 1.14 1.10 Small business savings a/c 0.08 0.08 0.07 0.06 0.08 Average savings balance by account 1,202 1,172 1,074 1,335 1,076 Small (Taka) 1,125 1,100 998 1,243 1,017 Small business (Taka) 3,367 3,030 2,776 2,865 15% Flat 15% Flat 15% Flat 12.50%&15% 4-9% 6-9% 6-9% 6-9% Information Interest for loan Interest offer for savings Flat 1,862 12.50% Flat 9% Productivity and quantitative indicators Cost per taka lent 0.033 0.034 0.041 0.043 0.041 Cost per loan made 284 276.62 279.12 280.46 238.47 Number of active members per loan officer 461 448 385 345 354 Number of active borrowers per loan officer 419 414 345 323 325 Portfolio per loan officer (Taka in millions) 1.97 1.70 1.31 1.14 1.11 Portfolio in arrears 0.33 % 0.23% 0.38% 0.49% 0.30% Portfolio at risk 0.45% 0.33% 0.64% 0.88% 0.80% Loan loss ratio 0.07% 0.12% 0.144% 0.160% 0.012% Reserve ratio 5.32% 5.45% 5.44% 5.01% 3.46% Effective yield on average portfolio 29.92% 29.46% 27.49% 25.95% 24.05% Effective yield on average assets 25.91% 25.45% 19.30% 24.03% 21.17% ROE (adjusted return on equity) 25.76% 24.29% 18.15% 14.31% 9.83% ROA (adjusted return on assets) 11.02% 7.99% 5.03% 4.79% 3.27% Operating Self-sufficiency (OSS) 264.62% 159.61% 149.49% 136.60% 132.62% Financial Self-sufficiency (FSS) Financial indicators 173.94% 145.76% 135.29% 124.90% 118.25% Total expenses/Total average assets 14.90% 17.46% 14.26% 19.24% 17.90% Financial costs/Total average assets 2.91% 6.83% 5.72% 8.36% 6.69% Adjustment cost/Total average assets 5.11% 1.52% 1.35% 1.65% 1.94% Loan loss costs/Total average assets 0.90% 1.95% 1.40% 1.74% 1.81% Admin costs/Total average assets 5.98% 7.17% 5.79% 7.49% 7.46% Total equity/assets 50.83% 32.15% 31.60% 36.96% 33.46% Total equity/liability 81.92% 57.13% 54.89% 51.02% 54.08% NOTE: 2003 figures are provisional. The Road Ahead: ASA in 2004 ASA now has both the financial and operational capability to expand its product 23 range to develop new initiatives and target new segments of the population. ASA is developing new products to target the hardcore poor and victims of seasonal disasters. The Good Governance and Community Assistance Program (GGCAP) will strengthen communities, while the Sanitation Loan Program will contribute to improving the health of community members. Targeting the Hard-core Poor By combining flexible product design with practical Business Development Services, ASA has recognized that the hardcore poor have specific needs, and has designed a low-risk, appealing product that facilitates their transition to the formal economy. ASA will introduce its Flexible Product in January 2004. ASA’s Flexible Product is attractive to riskaverse clients, as both the term and the repayment schedule of the Flexible Loan are tailored to `suit the specific project undertaken by the client. The term of the Flexible Loan ranges from one to six months, while repayment schedules may be monthly, bi-monthly, or a one-time repayment at the end of the term. Initial loan size is smaller than ASA’s Small Loan product, and ranges from Tk. 1,000 to Tk. 2,000, with subsequent loan increases of Tk. 500 to Tk. 1,000. The service charge on this product is 1% monthly on the total principal, calculated at the time of loan disbursement. The savings component of the Flexible Product is designed to facilitate even small amounts of savings, with a mandatory monthly requirement of only Tk.10. ASA’s Loan Insurance and Security Fund protect the client’s family in the event of the client’s untimely death, further reducing the risk associated with the Product. In addition to integrating the Flexible Product into all existing branches by the end of 2005, ASA will establish 1,000 ASA minibranches in remote locations. Local staff responsible for Flexible Product delivery and collection will be based out of these outposts. Graduating clients to encourage economic development ASA believes that small to medium sized enterprises have the potential to generate positive economic spin-off, creating employment opportunities for the hard-core poor. 24 the findings and activities of this program. ASA is establishing a GGCA committee in each of Bangladesh’s 480 Thanas/Upzila. ASA is making an active effort to identify core product clients with existing enterprises that have expansion potential, graduating them to the SEL program and providing them with Business Development Services (BDS.) ASA’s goal is to graduate one woman from each of its members groups- an effort that could result in the creation of 100,000 new jobs for the hard-core poor. Building the foundation economic empowerment for ASA’s microfinance products allow the poor to take control of their economic futures. Microfinance services, however, do not exist in a vacuum. The framework within which individuals operate limits the effectiveness of the financial tools and an individual’s ability to benefit from them. ASA’s Good Governance Program will provide impartial and unpartisan monitoring of local government and quasigovernmental services and programs, encouraging accountability and stability in Thana/Upzila level operations. ASA Head Office will produce a newsletter outlining ASA understands that microfinance is most effective in strong communities with effective social services and structures. With this in mind, ASA is launching its Community Assistance Initiative, which will provide financial support for local, community based social services. ASA will set aside 2% of it income to fund this initiative. These funds will be used to provide grants to help disabled persons and acid-burn victims, provide grants for legal assistance for oppressed or divorced women, provide educational assistance for very poor school children, strengthen primary education by providing funds for tutoring and private teachers to the children of uneducated parents, provide grants to hardcore poor community members to cover the cost of a sanitary latrine, and plan and promote a community sanitation campaign, developing and implementing a waste collection service that will operate on a costrecovery basis (usage fee of Tk.10/household/month). A maximum of 10% of the funds given to each GGCAC may be spent on administration and salaries, leaving 90% of the funds provided to go directly to the community, helping to build the infrastructure needed to effectively exploit the potential of microfinance. 25 Envisioning the Future: ASA Concept Development National Sanitation Plan October 2003 was National Sanitation month. At this time, ASA joined Government and other NGOs in committing to significantly improve sanitation conditions both in Dhaka and around the country. ASA’s goal is to financing 5,000 Sanitary Latrines in Dhaka by March 2004. ASA is currently researching this issue and plans to introduce a zero-interest Sanitary Latrine Loan Program this year. Tailoring Loan Products to Disaster-prone areas: Haor and Monga Consumption Loans Several regions of Bangladesh are subject to yearly disasters. Five districts in the North experience yearly famine, or monga, while several districts in the East are subject to catastrophic flooding, or haor. To help residents of these regions cope with these seasonal disasters, ASA is exploring the idea of introducing a loan specifically tailored to their needs. This product will likely be offered in specific regions on a seasonal basis, and will help poor residents smooth their consumption in times of hardship. 26 ASA at a glance ASA at a glance Up to December 2003 1. Year of Starting the Microcredit Program : 2. Total No. of Branch Offices : : Rural areas (Branch) : Urban areas (Branch) 1991 1,092 196 1,288 3. Total No. of Villages : 35,546 4. Total No. of Unions : 5,152 5. Total No. of Thanas (sub-districts) : 490 6. Total No. of Districts : 7. Total No. of Groups : Small credit (function as collection centers) : Small business credit Total No. of Group Members : Small credit (end of the month) : Small business credit 8. 9. 10. 64 96,594 6,095 2,253,592 80,862 : SEL Program 2,839 : HC Poor 4,526 Total No. of Borrowers : Small credit (end of the month) : Small business credit 102,689 2,341,819 2,050,936 72,681 : SEL Program 2,839 : HC Poor 4,526 Savings Balance (in million) : Small savings 2,533 (end of the month) : Small business savings 272 2,130,982 2,805 11. Members Security Fund (in million) 425 11. Total Loans (with s.charge) : Disbursed (cumulative) 82,387 (taka in million) : Realized (cumulative) 70,849 : Outstanding (portfolio) 11,538 12. Rate of Recovery : 99.95% 13. Portfolio at Risk : 0.45% 14. Operational Self - Sufficiency (OSS) : 264.62% 15. Financial Self - Sufficiency (FSS) : 176.94% 16. Cost per Money Lent : 0.033 17. Total Number of Staff : 8,065 27 List of Districts where ASA operates List of Districts where ASA operates Sl. No. 1 Name of District Bagerhat 2 3 4 Bandarban Barguna Barishal 5 Bhola 6 Bogra 7 Brahmanbaria 8 9 C.Nawabgonj Chandpur 10 Chittagong 11 12 Chuadanga Comilla 13 Cox's Bazar 14 Dhaka 15 Dinajpur 16 Faridpur 17 18 Feni Gaibanda 19 Gazipur 20 21 Gopalgonj Hobigonj 22 Jamalpur Name of Thana Sadar, Chitalmari, Kachua, Mongla, Fakirhat, Mollahat, Moralgonj, Rampal, Shwarankhola Sadar, Lama, Alikadam Sadar, Patharghata, Betagi, Amtali, Bamna Sadar, Gournadi, Babugonj, Muladi, Bakergonj, Mehendigonj, Banaripara, Ujirpur, Hijla, Agoiljara Sadar, Lalmohan, Tazumuddin, Charfession, Borhanuddin, Dawlatkhan Sadar, Sherpur, Kahalu, Dupcachia, Sonatala, Adamdigi, Gabtali, Shibgonj, Nandigram, Sariakandi, Dhunat, Majhira Sadar, Sarail, Kasba, Nasirnagar, Akhaura, Asuganj, Nabinagar, Bancharampur Sadar, Gomastapur, Shibgonj, Nachol, Bholahat Sadar, Faridgonj, Hazigonj, Kachua, Matlab, Sahrasti, Haimchar Patia, Hathazari, Fatikchari, Sathkania, Lohagara, Sitakunda, Mirersarai, Raujan, Chandnaish, Boalkhali, Banskhali, Anwara, Pahartali, Rangunia, Patenga, Biogid bostami, Chandgaon, Halishahar, Kotwali Sadar, Damurhuda, Alamdanga, Jhiban Nagar Sadar, Choddagram, Burichang, Barura, Laksam, Langalcort, Muradnagar, Debider, Daudkandi, Homna, Brahmanpara, Chandina Sadar, Chokoria, Ramu, Ukhia, Moheshkhali, Kutubdia, Teknaf, Pekua Mohammadpur, Savar, Dhamrai, Mirpur-1, Pallabi, Demra, Lalbagh, Keranigonj, Sabujbagh, Uttara, Badda, Sutrapur, Kafrul, Tejgaon, Ramna, Sutrapur, Kamrangirchar, Dohar, Nawabgonj, Dhanmondi, Rampura, Cantonment, Gulshan, Shampur Sadar, Bochagonj, Biral, Birampur, Parbotipur, Ghoraghat, Chirirbandar, Fulbari, Khanshma, Nawabgonj, Birgonj, Kaharol, Hakimpur Sadar, Madhukhali, Boalmari, Sadarpur, Nagarkanda, Banga, Alfadanga, Charbadrashan Sadar, Fulgazi, Sonagazi, Daganbhuiya, Chagalnaia Sadar, Palasbari, Sundargonj, Gobindagonj, Sadullapur, Saghata Joydebpur, Sreepur, Kapasia,Kaliakoir, Tongi, Kaligonj Sadar, Muksedpur, Kasiani, Kotalipara, Tungipara Sadar, Chunarughat, Madhabpur, Lakhai, Nabigonj, Baniachang, Bahubal, Azmirigonj Sadar, Sarisabari, Islampur, Melandha, Madargonj, Bakshigonj # of Branch 20 # of Member 32,359 # of Thanas 9 3 20 30 2,941 33,018 49,882 3 5 10 11 17,845 6 28 63,347 12 32 49,649 8 11 25 19,816 45,889 7 45 90,953 19 17 27,304 96,251 4 48 5 12 13 17,132 8 56 124,722 24 21 36,295 13 21 36,630 8 15 29,348 33,836 5 20 29 67,037 6 6 12 19 15,944 23,608 5 8 14 20,955 6 28 Sl. No. 23 Name of District Jessore 24 25 Jhalkathi Jhinaidha 26 27 Joypurhat Khagrachari 28 Khulna 29 Kishoregonj 30 Kurigram 31 Kustia 32 33 34 35 36 Lakshmipur Lalmonirhat Madaripur Magura Manikgonj 37 38 Meherpur Moulvibazar 39 Munshigonj 40 Mymensingh 41 Naogaon 42 43 Narail Narayangonj 44 Natore 45 Netrokona 46 Nilphamary 47 Noakhali 48 49 Norshingdi Pabna Name of Thana Sadar, Monirampur, Keshabpur, Sarsa, Avoynagar, Bagarpara, Jhikargacha, Chougacha Sadar, Rajapur, Nalchity, Kathalia Sadar, Soilkupa, Kaligonj, Moheshpur, Horinakunda, Courtchandpur Sadar, Panchbibi, Kalai, Akkelpur Sadar, Ramgar, Manikchari, Panchari, Dhiginala, Matiranga, Mohalchari Sadar, Dawlatpur, Dumuria, Rupsa, Bhaitaghata, Fultala, Khalispur, Khanjahanali, Terokhada, Paikgacha, Koyra, Dakop, Dhigolia, Sonadanga Sadar, Bhairab, Kuliarchar, Bajitpur, Katiadi, Tarail, Hosenpur, Pakundia, Mithamoin, Karimgonj, Nikli, Austagram, Itna Sadar, Rajarhat, Ulipur, Nagessari, Fulbari, Chilmari, Bhurungamari, Roumari, Char Rajibpur Sadar, Kumarkhali, Khoksa, Mirpur, Dawlatpur, Bheramara Sadar, Raipur, Ramgonj, Ramgati Sadar, Kaligonj, Hatibanda, Patgram Sadar, Shibchar, Kalkini, Rajoir Sadar, Mohammadpur,Sripur, Salikha Sadar, Dawlatpur, Ghior, Saturia, Shibalaya, Horirampur, Singair Sadar, Gangni ,Mujib Nagar Sadar, Kulaura, Sreemongal, Rajnagar, Baralekha, Kamalgonj Sadar, Tongibari, Srinagar, Sirajdikhan, Gajaria, Lohajong Sadar, Muktagacha, Gouripur, Trishal, Bhaluka, Gafargaon, Haluaghat, Fulpur, Fulbaria, Dhobaura, Ishwargonj, Nandail Sadar, Patnitala, Niamatpur, Manda, Badalgachi, Sapahar, Mohadebpur, Porsa, Damuirhat, Atrai, Raninagar Sadar, Kalia, Lohagora Sadar, Sonargaon, Bandar, Araihajar, Siddirgonj, Rupgonj, Fatulla Sadar, Baraigram, Lalpur, Gurudaspur, Singra, Begatipra Sadar, Purbadhala, Kendua, Barhatta, Khaliajuri, Madan, Atpara, Mohangonj, Kalmakanda, Durgapur Sadar, Jaldhaka, Sayedpur, Domar, Kishoregonj, Dimla Sadar, Begumgonj, Senbagh, Hatia, Chatkhil, Companigonj Sadar, Raipura, Shibpur, Monohordi,Belabo, Palash Sadar, Ishurdi, Sathia, Bera, Atgharia, Chatmohar, Bhangura, Faridpur, Sujanagar, Ataikula, Enayetpur S. # of Branch 34 # of Member 61,399 # of Thanas 8 8 17 13,617 29,582 4 6 6 7 12,375 10,837 4 7 28 49,813 14 30 49,657 13 13 20,776 9 20 40,968 6 14 8 10 11 21 27,349 15,213 12,541 21,182 37,855 4 4 4 4 7 6 21 9,370 34,046 3 6 21,154 10 40 62,682 6 12 25 54,138 11 8 29 13,334 73,751 3 7 20 42,255 6 27 36,562 10 11 20,002 6 27 52,955 6 24 30 49,082 63,579 6 11 29 Sl. No. 50 51 Name of District Panchagar Patuakhali 52 Pirojpur 53 54 Rajbari Rajshahi 55 56 Rangamati Rangpur 57 Satkhira 58 Shariatpur 59 60 Sherpur Sirajgonj 61 Sunamgonj 62 Sylhet 63 Tangail 64 Thakurgaon Name of Thana Sadar, Bhoda, Debigonj, Atwari, Tetulia Sadar, Galachipa, Mirjagonj, Baupal, Kalapara, Dasmina, Dumki Sadar, Swarupkati, Bandaria, Matbaria, Nazirpur, Kaukhali, Zianagar Sadar, Baliakandi, Pangsa, Goalanda Paba, Mohanpur, Putia, Durgapur, Charghat, Bagha, Baghmara, Motihar Tanore, Boalia, Rajpara,Godagari, Rangamati, Kaukhali, Kaptai, Rajashthali, Bagaichari Sadar, Pirgacha, Gangachara, Pirgonj, Kaunia, Mithapukur, Badargonj, Taragonj Sadar, Kalaroa, Debhata, Tala, Shamnagor, Asasuni, Kaligonj Sadar, Naria, Damudda, Bedergonj, Goshairhat, Jhazira Sadar, Nakla, Nalitabari, Jhinaigati, Sribordi Sadar, Raigonj, Ullapara, Sahjadpur, Kamarkand, Belkichi, Kazipur, Chouhali, Tarash Sadar, Chatak, Darampasa, Jamalgonj, Sallah, Jagannatpur, Dhirai, Doarabazar, Bishwambarpur Sadar, Fenchugonj, Surma, Balagonj, Jointapur, Golapgonj, Khadimnagar,Companigonj, Bisshwnath, Goainghat, Jakigonj, Kanaighat, Beanibazar Sadar, Ghatail, Madhupur, Gopalpur, Mirjapur, Basail, Kalihati, Nagarpur, Delduar, Bhuapur, Dhanbari, Shakhipur Sadar, Ranisankail, Pirgonj, Baliadangi, Horipur TOTAL = # of Branch 8 27 # of Member 14,856 45,253 # of Thanas 5 7 13 18,667 7 15 36 24,637 90,558 4 12 7 25 9,690 45,196 5 8 18 33,258 7 13 14,744 6 9 19 16,631 29,445 5 9 15 21,790 9 25 35,739 13 28 44,320 12 15 1,288 26,200 2,341,819 5 490 30 MAP OF BANGLADESH Nation-wide Coverage of ASA (As of December 31, 2003) 31 (15) (34) ss(8) (9) SUNAMGANJ JESSORE INDIA ANNUAL REPORT ASA 2003 A S A 1/2 Asad Avenue Rd. Mohammadpur, Dhaka-1207 Telephone: 88-02-9116375, 8110934-5 Fax: 88-02-8111175, E-mail: asa@bd.drik.net Visit ASA on the web at: www.asabd.org 32
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