Biral. Wholeheartedly. More than pumps Biral. Wholeheartedly. I am wholeheartedly behind Biral because across all areas I am able to rely on a team that is committed to our common objectives with unbelievable dedication. Roger Weber, CEO, Biral Group Biral – an innovative traditional company with a human face As Biral has demonstrated solid success in the market for almost 100 years, it must be doing something right. Since it was founded in 1919, Biral has continued to develop its products in a spirit of innovation, both in technical and quality terms, and we are constantly reviewing our performance as a company. Our ongoing objective is to make the best pumps in the world. We are all wholeheartedly behind this aim. At Biral, we are convinced that responsible trading and successful company management go hand in hand. We therefore understand the importance of our company’s social responsibility, and we are conscious of this in our interface with employees, the environment and society. We would like to demonstrate to you here the values upon which our corporate actions are based. The intention of this presentation is to give our company a face. To this end, we present the words and images of some of our employees on the following pages. It is thanks to the qualifications and expertise of our staff that we are able to offer our customers products that are of the highest quality, as well as unique services. And it is through their commitment that we continue to gain the confidence and loyalty of our customers. We will therefore continue to do everything possible to be an attractive employer and to gain and promote highly qualified and motivated people and retain them. Employees who are wholeheartedly behind Biral. Roger Weber CEO, Biral Group Our vision Biral – your leading partner for innovative and efficient pump solutions There are four central ideas that define our vision. This vision determines our thinking and actions and directs our focus for future objectives: We are the leading provider of innovative and efficient pump solutions. Professional expertise, proximity to customers and flexibility in solving special customer requirements create perceptible customer benefits. We thereby maintain a respectful and trustworthy partnership with our customers and staff. Our work fills us with pride and is also the incentive to continue in the constant pursuit of this high level of reliability and durability. I am wholeheartedly behind Biral, for with our genuine quality craftsmanship, I am not only able to produce the most reliable, robust and high-quality pumps in the world, but also the most intelligent. Fritz Brand, Production Our values “More than pumps”, this has been Biral’s guiding principle for many years – a phrase that has a wider meaning for us that is far more than a pure advertising slogan. It is a promise that reflects our values. It is with these values that we wish to continue to win your confidence as a customer and partner. Proximity to customers Individual advice, personal support, first-class service, delivery reliability and the greatest flexibility with regard to special customer requirements – these are the strengths upon which you must be able to depend as a customer and partner. We find that these strengths make a crucial difference. With committed and motivated staff and flexible production facilities, we ensure that even requirements and requests outside the norm are met with an open mind and clever thinking. Biral can achieve whatever is technically feasible. Experienced advisors and specialists are at your service at all times. This manifests itself in the targeted and continuous advancement of our staff. It also goes without saying that we take our responsibility as a vocational training operation seriously. But our responsibility does not end within the walls of our company: with the new Biral campus, our head office is set to become the future focal point and hub of training and further training for the entire industry. Reliability Since 1919 the name Biral has stood for pump technology that is unmatched in terms of quality, reliability and durability. The solid basis for this is innovative Swiss engineering, precision craft and quality thinking, practised at all stages of the production process. Expertise Biral has set itself one task: We want to build the best pumps there are. With the innovative strength of our engineers and with the specialist expertise and craftsmanship of the entire Biral team, we have always been known as a pioneer and inventor of new generations of pumps throughout our history. The latest examples are, for example, highly efficient pumps, which are achieving record efficiency, or pumps that “possess intelligence”. The constant further development of our expertise serves to support the firmly anchored and overriding culture of our company. You can also depend upon the safety and reliability of the upstream and downstream processes in the value added chain. Biral accompanies you through your projects, right from the initial planning stage. Our specialists can advise you on the precise construction and selection of the best pump solution. The online PumpSelector from Biral is therefore a practical tool that is unique in the industry. Even after procurement, we continue to support you by offering a comprehensive package of services for the whole lifetime of the product. Efficient logistics and a comprehensive, closely networked service organisation give you the reassuring feeling that in the event of a fault, this will be dealt with immediately. You benefit from our reliability and all-round service. I am wholeheartedly behind Biral because I can inspire our customers with our excellent products and support them in their problem-solving every day with our unique range of goods. Roger Lüscher, Internal Sales I am wholeheartedly behind Biral because, as a medium-sized company, we have always managed to set the international performance bar for innovation, quality and service and we will continue to do so in the future. Simon Bienz, Head of Export I am wholeheartedly behind Biral because I am proud that such excellent Swiss quality is created by my own hands. Alphons Sebamalai, Production I am wholeheartedly behind Biral because our pumps are unrivalled, not only with regard to economy but also due to their energy efficiency. Irene Fankhauser, Production Our responsibility Responsible company management is decisive for ongoing business success. We are convinced of this. Underlying all our activities, therefore, is our corporate responsibility as an employer, as well as our responsibility towards partners, the environment and all business stakeholder groups. Employees The pleasure our employees find in working for Biral is one of our most important success factors. We want to earn this acceptance from staff, so that we can become one of the most attractive employers in Switzerland. We therefore sustain and maintain a working atmosphere that is based on ongoing values, and characterised by fairness, awareness of responsibility, dedication to each other and solid teamwork. And this is based on a culture of cooperation, in which our requirement for commitment and the fact that we recognise and reward capability, represent important building blocks for the success of our business. Environment and sustainability As a company with groundbreaking products, developments and innovations, Biral is setting international benchmarks with regard to energy efficiency. Sustainability, ecological responsibility and the handling of resources to protect the environment are also important aspects, which we take into account at all stages of our production processes and across the entire value added chain. Partners and suppliers We like to set cooperation on an equal footing when it comes to working with partners and suppliers, and we cooperate with partners who share our committed work ethic, to ensure reliable quality, the best service expertise and innovative strength for you as a customer. We aim to establish a long-term relationship of trust with our partners, which is characterised by professionalism and mutual appreciation – a relationship of trust with which we may generate added value for you as our customer, and one where the advantages will benefit everyone and create success for both parties. This intense mutual challenge drives us on to create new top-level services every day. Society We believe that being a reliable partner in society is both a requirement and an obligation. As a significant employer in the Berne region, we are deeply connected with Switzerland as a workplace. As a company for which success is based largely on the expertise of our staff, we take a committed and serious view of succession and promoting talent. As a company that acknowledges its responsibilities, we work towards the integration of professionally disadvantaged people on the basis of “deeds not words”. Shareholders and investors We consider our greatest responsibility to be the successful management of our company in the long term. Our aim is to carve out a position as a strong brand and market leader in our home market of Switzerland, and as a leading company in our other key markets, through expertise, reliability and responsible conduct. I am wholeheartedly behind Biral because our staff here are more than people who produce goods. Gisela Wüthrich Bangerter, Head of Human Resources I am wholeheartedly behind Biral because we are like a large family that wants to achieve great things together. Kadrije Simitcioglu, Production Where vision, values and responsibility are tangible factors With the vision, values and corporate responsibility that we practise and by which we trade, we generate tangible added value in the form of competitive advantages for our company. For you as a customer or partner, this manifests itself via our quality products and consultation and services that are unique in the industry. Innovative products of the highest quality We are proud to create technically superior products and this is central to our activities. Where reliability, efficiency and quality play a part, Biral pumps are the first choice. Whether for use in a several hundred metre-high skyscraper, a detached house or for industrial utilisation, there is a full range for all areas of application. Virtual planning support Find the precise and perfect pump solution – with the Biral PumpSelector you can carry out this demanding task in just a few clicks. The pump evaluation software is available as an online version on the Biral homepage or as a CD program for your own computer. Offers and tenders are available instantly. For a specific area of application Biral offers you a clearly structured, finely tiered complete programme for all areas of application in pump technology. Simple to construct, precisely dimensioned pump solutions for heating, air conditioning/cooling technology, water supply and wastewater removal. Where unconventional solutions are required, according to the circumstances, we can fulfil every technologically feasible requirement for you with our expertise and infrastructure. User-friendly documentation and databases Biral provides you with comprehensive instruments for time and cost-saving planning. This ranges from CAD drawings to download and tender text templates for fast and error-free submission, to wide-ranging planning and construction documents for all our products. Competent consultation at any time upon request You can count on the wide experience and knowledge of our advisers at any time, with our professional costing, construction and selection for your pump solution, for fault diagnosis, and for recommendations on correct installation. One call will suffice. Biral campus – the new Swiss centre of expertise for pumps Biral campus is the new meeting place for the industry and a hub for exchanging knowledge and discussion among professionals. A training centre for all vocational and training stages – from apprenticeships and further training up to university or university of applied sciences level. Biral campus is also open to private individuals as a place where the fascinating world of pump technology can be experienced and understood. Logistics that can respond without delay Our flexibility is apparent, for example, when you have to act under pressure of deadlines. With logistics that are consistently orientated to the customer, we ensure that pumps, replacement parts, working instructions and diagnostic help are available immediately and everywhere. A service organisation that is there for you around the clock Proximity to customers is particularly crucial when there is a breakdown. Thanks to a network of service bases, we can be on-site straight away to deal with breakdowns or failures. However, we also support you with remote diagnosis, advice or training for your own maintenance teams. I am wholeheartedly behind Biral because as a warehouse worker I can ensure that our customers are supplied with their pumps and replacement parts in record time. Ivica Ilak, Production I am wholeheartedly behind Biral because I am undertaking an amazing training here and am learning from the best specialists. Ivan Spälti, Trainee Biral GmbH Freiherr-vom-Stein-Weg 15 D-72108 Rottenburg am Neckar T +49 (0) 7472 16 33 0 F +49 (0) 7472 16 34 0 E-Mail: info@biral.de www.biral.de Biral Pompen B.V Printerweg 13 3821 AP Postbus 2650 3800 GE NL-Amersfoort T +31 (0) 33 455 94 44 F +31 (0) 33 455 96 10 E-Mail: info@biral.nl www.biral.nl More than pumps Nr. 11/14 08.0022.0108_02 - Printed in Switzerland Biral AG Südstrasse 10 CH-3110 Münsingen T +41 (0) 31 720 90 00 F +41 (0) 31 720 94 42 E-Mail: info@biral.ch www.biral.ch www.biralcampus.ch
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