Loyalty is rewarded with 2015
Bosch eXtra www.boscheXtra.co.za The new loyalty program from Bosch. 15 20 Loyalty is rewarded with eXtra points. eXtra rewards. eXtra advantages. Bosch eXtra Bosch Automotive rewards your loyalty! Bosch extra allows you to earn points and redeem them for fantastic rewards. www.boscheXtra.co.za page 02 Bosch Automotive rewards your loyalty ! About the programme Bosch eXtra is a new loyalty programme from Bosch to... • give Automotive retailers attractive, guaranteed rewards through an exclusive points-based scheme Programme period: 1st January 2015 to 30th September 2015. Participate immediately. A world of rewards is waiting for you. Points earned in the 2014 programme, that were not redeemed, are carried forward to this 2015 programme. Participating is simple and receiving rewards is even simpler: Register at www.boschextra.co.za or complete the Participation Form enclosed and points will be credited to your Bosch eXtra account each time you purchase eligible Bosch Automotive products. Go to www.boschextra.co.za to see how many points you have earned and to discover the rewards. You decide which rewards to redeem your points for. You only need a few points to gain access to a wide variety of rewards and services, but more points means access to rewards of greater value. The following pages contain details about the Bosch eXtra initiative, and the advantages it offers. Loyalty rewarded with Bosch extra page 03 Participating is simple 1. Register There are 2 ways to register: 1. Go to www.boschextra.co.za and fill in all sections of the online registration form. Then simply send the registration form by clicking the specific button, and you’ll immediately receive registration confirmation by e-mail, including your personal access data and password. 2. Complete the Participation form enclosed and email to boschextra@za.bosch.com or hand it to an authorised Bosch representative. Participation is free and when you register in the program, you’ll receive 100 welcome points. 2. Earn points Earn points each time you purchase eligible Bosch Automotive products. To earn points, simply purchase eligible Bosch Automotive products from Bosch registered wholesalers, insist that your wholesaler enters your purchase details with invoice no. and date on the programme website www.boschextra.co.za for each of your purchases, your points will be credited to your Bosch eXtra account. Go to www.boschextra.co.za at anytime to see how many points you have earned. 3. Choose the rewards You can redeem your points for gifts, once you reach a minimum of 750 points, during the redemption periods April & October 2015. To redeem your extra points for rewards, simply go to www.boschextra.co.za and choose your reward from those available. Your reward will be conveniently delivered to the address registered on your Bosch eXtra account. Rewards will be delivered in May and November 2015 only. page 04 Eligible products In addition to their quality and safety, these products also have other advantages! Product Min Order QTY ( MOQ ) Points per MOQ* Fuel Filter 5 10 Oil Filter 5 10 Air Filter 5 10 Cabin Filter 5 10 Pads 1 10 Starter 1 15 Altenator 1 15 Wiper Blades Wipers 2 5 Spark Plugs Spark Plugs 10 5 V belts 5 10 Kits 1 15 Hooters 1 5 Relays 10 10 Switches 5 10 Gasoline Fuel pumps 1 10 Lighting Globes 10 5 Product Group Filtration Braking Rotating Machines Energy Supply Body Electronics In the event rewards in the catalogue are no longer available or manufactured, they will be substituted with a product with similar characteristics and value. page 05 Eligible products Filtration Bosch has a comprehensive range of filters to best protect both the engine and the occupants in the car. Properly-filtered fluids ensure reliable gasoline and diesel injection systems in addition to preventing damage to inner engine components. And Bosch cabin filters ensure clean air for the driver and passengers, for greater on-board comfort and healthy and safe driving. Brake Pads Bosch has linked its name with ABS and ESP, but today it’s also one of the international leaders when it comes to providing car manufacturers with braking systems. Among these is a complete range of brake pads, all characterized by the highest quality and reliability standards. Altenators and Starters For over 100 years, Bosch has been developing and manufacturing Alternators and Starter Motors. Bosch Alternators and Starter Motors suit a wide range of applications including passenger cars, light and heavy commercial vehicles, construction equipment, agricultural machinery and stationary engines.Whether remanufactured or new, Bosch Alternators and Starters are 100% factory tested to ensure years of reliable performance. Wiper blades Wiping quality has a precise name: Bosch. Whether Twin wipers (with double-blend wiping edge) or Aerotwin wipers (the first blade doesn’t have an outer frame) are used, the motorist has a substantial advantage: he/she is certainly safer and more comfortable in the most extreme visibility conditions, thanks to a silent operating mode. What’s more, Aerotwin’s multi-clip allows it to be mounted in a minute - even on vehicles with traditional wiper blades. Spark Plugs Leading vehicle manufacturers worldwide trust spark plug expertise from Bosch. Bosch is linked with top quality, reliability and a long service life. That‘s why Bosch spark plugs have been the perfect choice for original equipment and aftermarket for so many years. page 06 Belts Over 80 years of experience in drive transmissions has resulted in Bosch’s complete range of V- toothed and poly-V distribution belts (also in kits with tensioners), which are in complete compliance with the strict characteristics required by car manufacturers’ original equipment. Hooters Bosch Horns and Fanfares: More than 80 years of setting the tone Since 1921 Bosch has been supplying powerful acoustic signalling devices featuring the latest technology, absolutely reliable operation and a long service life. When it comes to selecting signalling devices, renowned vehicle manufacturers throughout the world put their trust in first-class genuine Bosch quality. Globes Bosch’s new ideas and convincing products give new light to the bulbs market. Highly diversified lines meet the motorist’s every need: from highly efficient and stylish Xenon Silver bulbs to Longlife bulbs, Plus 90 bulbs (the brightest halogen bulbs),Fusion Bright, and Trucklight bulbs (for commercial vehicles). Relays & Switches For over 40 years Bosch has been a trendsetter in relay & Switch technology. Bosch relays are used in many other industries. Bosch provides a comprehensive range of 12 and 24 volt relays and switches for any size and any application. Constant evolu-tion of the range ensures that it always complies with the latest technology. Fuel Pumps Engine management and fuel delivery systems are a core part of Bosch’s activities. That is why you can be confident you are choosing the right solution for your customers by using Bosch fuel pumps. page 07 eXtra rewards Picnic Basket 750 OR Points Bosch Cordless drill Ice Maker OR 1250 Patio Gas Heater Points GPS Navigator OR 1750 52cm Kettle Braai Points page 08 3D Blueray Player 2250 OR Bosch Points Combo drill Bosch Kitchen machine OR 2750 Action Camera Points Full HD 32” 3D LED TV OR 3250 Upon ordering this prize a valid TV license will have to be produced Points Casio Ltd edition Watch In the event rewards in the catalogue are no longer available or manufactured, they will be substituted with a product with similar characteristics and value. page 09 eXtra rewards Smart Phone OR 3750 16GB Tablet Points 32GB Tablet OR 4250 Game Console Points 48” HD TV OR 4750 Upon ordering this prize a valid TV license will have to be produced 15” Laptop Points page 10 Home Theatre System OR 5250 Camping Points Fridge 150cc Delivery Bike Bike does not include license / registration or any optional extras. 5750 Points In the event rewards in the catalogue are no longer available or manufactured, they will be substituted with a product with similar characteristics and value. page 11 eXtra activity table 1 January 2015 Programme commences. Unredeemed 2014 points are carried over to the 2015 programme. 1 April 2015 to 30 April 2015 Redemption period #1 Redemptions to be made online 1 May 2015 to 31 May 2015 Delivery of redemption #1 30 September 2015 Programme closes 1 October 2015 to 31 October 2015 Redemption #2 Redemptions to be made online 1 November 2015 to 30 November 2015 page 12 Delivery of redemption #2 FAQs What is the Bosch eXtra programme all about ? Bosch eXtra is an exclusive retail loyalty programme designed for Bosch retailers like you, buying Bosch products. It is an initiative to recognise and reward your performance. How do I enrol ? Bosch extra is open to all retail spare parts shops only. You can register online at www.boschextra.co.za or by completing the enclosed participation form Can I buy any products ? Purchases of eligible Bosch Automotive products are covered in this programme. Please refer to page 4 for more details and products covered. How will my points be credited ? Your Bosch Authorised Wholesaler will forward your purchase details to be entered into the programme website, each time you purchase eligible Bosch Automotive products. The points will automatically be updated to your account. How can I track my points ? By visiting www.boschextra.co.za and entering your unique Bosch eXtra account number and password, you can view your points summary and track your balance points, which will be updated on a monthly basis. When can I redeem ? To start redemption, you must have a minimum of 750 points. Can I redeem all my points or only parts of it ? Yes! You can redeem part of the points or all the points earned by you. Please refer to page 7 - 10 for gift options and points required. For example, if you have 5,750 points, you can redeem 2,750 points and carry forward the balance 3,000 points for future redemption. Can I get multiple rewards in exchange of points ? Yes! For example, if you have 5,750 points, you can either redeem your points for gifts worth 2,750 + 2,250 + 750 points or you can redeem your points for a single gift worth 5,750 points. If I need any clarification, whom should I contact ? Please email boschextra@za.bosch.com with any query regarding Bosch eXtra. Register TODAY for Bosch extra www.boschextra.co.za Hotline: +27 (011) 651-9886 page 13 Terms and Conditions Bosch Extra is only valid on purchases of eligible Bosch Automotive products as mentioned in the brochure and on the website. 1. The 2014 Bosch extra loyalty programme (the “Programme”) is operated by Robert Bosch (Pty) Ltd (“Bosch”). 2. By participating in the Programme, all retailers who participate in the Programme (“Participants”) agree to be bound by and adhere to the terms and conditions set out in the Programme brochure, on the Programme’s website located at www.boschextra.co.za and these terms and conditions, as amended, altered or updated from time to time. A Participant may not participate in the Programme unless they accept these terms and conditions, as may be updated or altered by Robert Bosch (Pty) Ltd from time to time. Robert Bosch (Pty) Ltd may amend, alter or updated these terms and conditions at any time by publishing the amended, altered or updated terms and conditions (“Updated Terms”) on the Programme’s website. The Participant will be automatically bound by the Updated Terms. Participation in the Programme is subject to compliance with these terms and conditions as well as all terms and conditions that may be set out in the Programme Brochure or on the Programme’s website. 3. The Programme will be open for participation in SA Customs Union (SACU) South Africa, Lesotho, Namibia, Botswana and Swaziland only from January 2015 to September 30, 2015. 4. In order to be awarded points, Participants must purchase eligible Bosch Automotive products mentioned in the Programme brochure and/or on the Programme’s website, located at www.boschextra.co.za (“Eligible Products”). In addition, purchases must be made from authorised participating Bosch wholesalers (“Registered Wholesalers”). The wholesalers will be listed on the Programme’s website and in the Programme brochure. 5. Only independent retailers who purchase Eligible Products from Registered Wholesalers may participate in the Programme. Rewards will only be issued to registered retailer companies or close corporations, as indicated on the Participant’s completed participation form, and not to any individual. 6. Back orders will be excluded from the Programme and no points will be awarded for back order purchases. 7. No sales returns on Eligible Products purchased during the Programme period will be entertained during or after the Programme period. Defective products may be exchange in accordance with Robert Bosch (Pty) Ltd’s policies regarding this from time to time, but not additional points will be awarded in respect of exchanged products. If Robert Bosch (Pty) Ltd in its discretion grants credit or a refund in respect of any products, any points that were awarded for the purchase of those products will be forfeited. 8. The availability of Eligible Products is limited, but Robert Bosch (Pty) Ltd will take reasonable commercial steps to order stock. Robert Bosch (Pty) Ltd will not be liable to Participants in the unlikely event of insufficient stock of any of the Eligible Products. 9. Points and rewards will only be awarded on valid purchases of Eligible Products during the Programme period. Purchases outside the Programme period will not qualify for points or rewards. 10. The onus rests on the retailer to ensure that the wholesaler reports all purchase data of eligible Bosch Automotive products to Robert Bosch (PTY) Ltd to be entered into the Bosch extra website for points to be allocated. 11. Transactions must be recorded into the programme within six months after the date of invoice. 12. The points and rewards are non-endorsable, non-transferable and cannot be exchanged for cash or any other benefit. No requests for changes or exchanges of rewards will be entertained. Reward redemptions are to be made online only and not by Email 13. Once the Participant’s purchases are collated, the points will be allocated. Bosch’s decision is final and no further correspondence will be entered into. 14. Rewards will be delivered between the months May to November. 15. Rewards chosen by Participants will be delivered by courier to the address indicated at the time of registration on the Bosch extra website, and withoutany charge to the consignee. 16. Images shown on the Programme website and in the Programme brochure are only indications of the rewards and the actual products may vary. 17. In the event of a reward being or becoming unavailable and/or discontinued, Robert Bosch (PTY) Ltd reserves the right to substitute the reward with another product of equal and / or similar value. 18. On completion of the points redemption process, the member will receive a system generated confirmation code via email. This serves as an acknowledgement of acceptance of redemption. 19. Participants may only redeem points at the end of the programme period. No points can be redeemed before the end of the Programme period. 20. Points can be used for multiple rewards. For example, if a Participant has 5,750 points, it can redeem 2,750 points for one reward and use the balance of 3,000 points to redeem another reward. 21. If a Participant’s total points fall between the number of points necessary to redeem different rewards, the Participant may only use the points to redeem the reward which requires the lower number of points. (For example, if the Participant has a total of 1,000 points, and there are rewards requiring 750 and 1250 points, the Participant would only be allowed to redeem points to claim the reward requiring 750 points.) 22. A reward may not be cancelled or changed once it has been confirmed on the Programme website. 23. Rewards, such as motorcycles and TV sets, are to be claimed by Participant at the sales point indicated by Robert Bosch (Pty) Ltd after the order. Participants must carry all fees, costs and expenses relating to claiming, collecting and using rewards, including license, registration and maintenance fees. Robert Bosch (Pty) Ltd will not be liable for such fees, costs and expenses 24. In the case of a television being the reward, the Participant will be responsible for obtaining a television license and will need to produce this in order to receive the reward. 25. Participants agree to Robert Bosch (PTY) Ltd using the photographs, names and contact details of the Participants for media coverage, advertisement or publicity without any further consideration to the Participants or the individuals involved. The Participants must ensure that they obtain the consent of their owners, officers, personnel and all other persons in photographs in order for Robert Bosch (Pty) Ltd to use their photographs and images for the aforesaid purposes. 26. Participants grant their permission to Robert Bosch (PTY) Ltd to use the data and personal information provided by them for future campaigns, promotions, emails, correspondence and marketing activities. 27. Robert Bosch (PTY) Ltd will not be held responsible for the warranties on the rewards issued. Robert Bosch (Pty) Ltd makes no warranties or representations, express or implied, in relation to rewards. The rewards are awarded to Participants in an “as is” condition. In case of any defect, malfunction or other issue, the Participant must contact the manufacturer of the reward. 28. Robert Bosch (Pty) Ltd, its directors, officers, employees, associates, agents, contractors and consultants (“Indemnified Parties”) shall not be liable for any claim, liability, cost, expense or penalty (“Claims”) suffered or incurred by any Participant as a result of participation in the Programme or the use of any reward, irrespective of the nature of such Claims and how they arose or were incurred. By participating in the Programme, the Participant indemnifies the Indemnified Parties and holds them harmless from any Claims suffered or incurred as a result of the Participant’s participation in the Programme or the use of any reward. 29. Participants may not misuse or abuse the Programme or be dishonest, unfair or fraudulent in participating in the Programme. Robert Bosch (Pty) Ltd may terminate any Participant’s participation in the Programme if Robert Bosch (Pty) Ltd determines, in its sole and absolute discretion, that a Participant (or any individual connected to a Participant) misused the Program or were fraudulent, unfair or dishonest or were dishonest or fraudulent in invoice submission. If Robert Bosch (Pty) Ltd terminates a Participant’s participation on this basis, the Participant will forfeit its points and rewards and Robert Bosch (Pty) Ltd may, in its discretion, take legal action against the Participant and individuals involved. 30. Robert Bosch (PTY) Ltd reserves the right to amend, withdraw or terminate the Programme or any aspect of it at any time, without assigning any reason. 31. The decision of Bosch with respect of all matters connected with this the Programme will be final and binding and is not contestable. 32. Errors and omissions excepted (E&OE) page 14 Loyalty is Rewarded The Bosch eXtra retail loyalty program recognises and rewards the performance of registered spare parts retailers. Bosch eXtra is a points based loyalty rewards program where loyalty points can be earned and redeemed for incredible rewards such as iPads, smart phones, home theatre systems, kettle braais, ice makers, etc. By logging into the Bosch eXtra website, registered retailers can view their points balance. The Bosch eXtra retail loyalty program was well received in the market. In order to become a participant, retailers can register via the website, www.boscheXtra.co.za, or complete the registration form with a participating Bosch wholesaler, listed on the website. Participation in Bosch eXtra is free of charge. On purchasing eligible Bosch Automotive products from registered Bosch wholesalers, registered retailers start earning points once their wholesaler reports purchase details into the program. The program started on 1st February 2014 and carries through into 2015. The more eligible Bosch Automotive products purchased, the more points earned. With its introduction in 2014, Bosch offered a grand prize lucky draw for a brand new Toyota Yaris 1.0 5 door. Participants who reached 4,250 points received one Lucky Draw coupon and for every 500 points earned thereafter, one additional coupon. The preliminary round of the Bosch eXtra lucky draw took place at the Diesel-Electric convention, on 21st of November 2014. Preliminary retailers drawn were Unnic Auto Parts and Johnny’s Midas, who was drawn twice. On the 27th of November 2014, the grand prize winner for the lucky draw was announced at the Bosch eXtra event held at Bosch South Africa in Midrand. Chris Lombard (represented by Eric Swart) of Johnny’s Midas was delighted to win the brand new Toyota Yaris in the grand prize lucky draw. Johnny’s Midas, a retail spares outlet in Strand in the Western Cape, offers a wide range of Bosch Automotive parts. Mr. Swart said, Johnny’s Midas will continue to support the Bosch eXtra loyalty program, it is awesome to be part of an initiative that a leading motor industry supplier has put together. We definitely feel appreciated. Information regarding the 2015 Bosch eXtra program will be issued in the 2015 brochure and on the Bosch eXtra website. The Bosch eXtra team extended a sincere thank you to all participating parties and supporters for the success of Bosch eXtra in 2014. Some of the guests redeeming rewards at the event: Jay & Wilna Govinder of Jaymee’s Midas, Khalid Ahmed of Frontline Midas, Lennie and Riene Oosthuizen of ABE Midas and Marco Pereira of Randburg Midas Congratulations to Chris Lombard (represented by Eric Swart) of Johnny’s Midas who was delighted to win the brand new Toyota Yaris in the grand prize lucky draw. Confidentiality For purposes of the Bosch extra loyalty program (“Program”), Robert Bosch (Pty) Ltd. (“Bosch”) will have access to information relating to the quantity of Bosch products bought by retailers from registered wholesalers as well as the identity of those wholesalers (“Sales Information”). By participating in the Program, the relevant retailer permits the wholesaler from whom it purchases Bosch products to relay information regarding those purchases to Bosch. Bosch will be entitled to use the Sales Information for purposes of operating the Program. Bosch will not disclose the Sales Information to any third party, other than the registered wholesaler from whom the retailer bought the relevant Bosch products as well as Bosch directors, officers, employees, agents, contractors, representatives or professional advisors who need to have access to the Sales Information for purposes relating to the Program. Despite this, Bosch may disclose the Sales Information if: (i) required by law or any regulatory or governmental body to which Bosch is subject, wherever situated, whether or not the requirement for disclosure has the force of law; (ii) the Sales Information has come into the public domain through no fault Bosch; or (iii) the retailer has given prior approval to the disclosure, such approval not to be unreasonably withheld or delayed. page 15 Contact Bosch boschextra@za.bosch.com Robert Bosch (PTY) Ltd Private Bag X118 Automotive Aftermarket Randjespark Fifteenth Road Midrand Randjespark 1685 Midrand Telephone: (011) 651 9886 1685 South Africa www.boschextra.co.za
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