ENVIRONMENTAL CLEANING Workforce Skills Qualifications Provide 4 Levels of Training Evaluation Report & Services w w w . b s t r a i n i n g . c o m . s g CONTINUOUS LEARNING 1 ENVIRONMENTAL CLEANING PROGRAM OFFERED Competency Units in WSQ Certificate in Environmental Cleaning This course aims to equip cleaning professionals with skills needed to perform basic cleaning activities. Requirements: 4 Core + 2 Elective Units CLG-CPR-101C-1 Perform Basic Cleaning of Hard Floor Surfaces (Core) This unit covers the basic knowledge and skills required in • Preparing for cleaning activities; • Removing loose dust and debris, spillage and impacted soil from hard floor surfaces; • Performing mopping of hard floor surfaces; and • Reinstating work area CLG-SS-101C-1 Provide Quality Services (Core) This unit covers the knowledge and skills required in • Observing good personal grooming, proper hygiene standards and display of positive image; • Maintaining good interpersonal relationship and proper communication with customers; and • Practicing good service delivery CLG-GWS-101C-1 Demonstrate Understanding of the Local Cleaning Industry Environment (Core) This unit covers the knowledge and skills required in • Identifying roles, responsibilities and development opportunities in cleaning industry; • Following basic environmentally friendly cleaning practices; and • Adhering to basic preventive maintenance cleaning practices w w w . b s t r a i n i n g . c o m . s g 2 ENVIRONMENTAL CLEANING ES-JS-101G-1 Comply with Workplace Safety and Health Policies and Procedures (Core) This unit covers the knowledge and skills required in • Following safe work practices and risk control procedures; • Participating in workplace safety and health management activities; and • Following workplace emergency response procedures. CLG-CPR-101E-1 Perform Basic Cleaning of Washrooms (Elective) This unit covers the basic knowledge and skills required in • Preparing for work activities; • Removing dust, debris, soilage and spillage from sanitary fixtures and fittings, toilet walls/partitions and toilet floors; • Cleaning toilet floors, toilet walls/ partitions and surfaces with high user contact; • Replenishing consumable items in sanitary area; and • Reinstating work area CLG-CPR-102E-1 Clean Vertical Surfaces, Glass and Ceiling (Elective) This unit covers the knowledge and skills required in • Preparing for cleaning activities; • Removing loose dust from vertical surfaces and ceiling surfaces (and parts); • Performing cleaning of spillage and soilage from vertical surfaces; • Performing spot cleaning of soilage from ceiling surfaces (and parts); and • Reinstating work area CLG-CPR-104E-1 Perform Basic Cleaning of Carpets (Elective) This unit covers basic knowledge and skills required in • Preparing for work activities; • Removing loose dust and debris, spillage and stains from carpets; and • Reinstating work area w w w . b s t r a i n i n g . c o m . s g 3 ENVIRONMENTAL CLEANING CLG-CPR-105E-1 Clean Food Shops (Elective) This unit covers the knowledge and skills required in • Preparing for work activities; • Cleaning floor area; • Collecting used crockery and cutlery; • Cleaning tables; • Cleaning used crockery and cutlery; • Cleaning refuse-holding area; and • Reinstating work area. CLG-CPR-106E-1 Clean Furniture and Furnishings (Elective) This unit covers the knowledge and skills required in • Preparing for cleaning activities; • Removing loose dust and debris, spillage and stains from furniture and furnishings; • Polishing furniture and furnishings; and • Reinstating work area CLG-PC-102E-1 Perform Manual Public Cleansing Work (Elective) This unit covers the knowledge and skills required in • Preparing for cleaning activities; • Cleaning open public area; and • Reinstating work area CLG-PC-103E-1 Perform Cleaning of Public Residential Estates [Manual] (Elective) This unit covers the knowledge and skills required in • Preparing for cleaning activities; • Cleaning apron drains, apron gullies and floor traps, lift landings, lifts cars and amenities; • Sweeping, mopping and litter picking; • Performing damp cloth wiping, waste bin clearing and stains removing; and • Reinstating work area On successful completion of each WSQ module, worker will receive a modular Statement of Attainment (SOA). Upon successfully completing the required number of modules, the worker will achieve a full WSQ Certificate in Environmental Cleaning. w w w . b s t r a i n i n g . c o m . s g 4 ENVIRONMENTAL CLEANING Competency Units in WSQ Higher Certificate in Environmental Cleaning This programme is suitable for cleaning professionals who want to advance their skills with in-depth training and gain the soft skills required of a cleaning steward. CLG-SS-201C-1 Schedule and Supervise Cleaning Services (Core) This unit covers the knowledge and skills required in • Planning cleaning activities; • Supervising cleaning activities; and • Handling contingencies during cleaning activities CLG-SS-202C-1 Provide On-The-Job Training (Core) This unit covers the knowledge and skills required in • Preparing to provide on-the-job training; • Providing on-the-job training according to organisational requirements; • Reviewing performance of learners; • Obtaining feedback from learners; and • Conducting debrief of the on-the-job training session ES-ACE-102G-1 Solve Problems and Make Decisions at Operations Level (Elective) This unit covers the knowledge and skills required in • Problem solving and decision making, including proactively identifying root causes to a problem; • Generating and evaluating alternative situations; and • Making appropriate decisions and taking responsibility for the decisions within his/her own circle of influence. w w w . b s t r a i n i n g . c o m . s g 5 ENVIRONMENTAL CLEANING PROGRAMS FEES COMPETENCY UNIT TITLE TRAINING HOURS ASSESSMENT HOURS COURSE FEE BEFORE FUNDING (S $)* NETT COURSE FEE AFTER 95% FUNDING (S $)* CLG-‐CPR-‐101C-‐1 Perform Basic Cleaning of Hard Floor Surfaces 22 1.15 450.00 22.50 CLG-‐SS-‐101C-‐1 Provide Quality Services 14 1 450.00 22.50 CLG-‐GWS-‐101C-‐1 Demonstrate Understanding of the Local Cleaning Industry Environment 8 1.5 280.00 ES-‐JS-‐101G-‐1 Comply with Workplace Safety and Health Polices and Procedures 9 1 360.00 18.00 CLG-‐CPR-‐101E-‐1 Perform Basic Cleaning of Washrooms 30 1.42 600.00 30.00 CLG-‐CPR-‐102E-‐1 Perform VerYcal Surfaces Glass and Ceiling 22 1.17 450.00 22.50 CLG-‐CPR-‐104E-‐1 Perform Basic Cleaning of Carpets 22 1.17 450.00 22.50 CLG-‐CPR-‐105E-‐1 Clean Food Shops 22 2 460.00 23.00 CLG-‐CPR-‐106E-‐1 Clean Furniture and Furnishings 25 1 520.00 26.00 CLG-‐PC-‐102E-‐1 Perform Manual Public Cleansing Work 14 1.5 450.00 22.50 CLG-‐PC-‐103E-‐1 Perform Cleaning of Public ResidenYal Estates (Manual) 22 2 480.00 24.00 CLG-‐SS-‐201C-‐1 Schedule and Supervise Cleaning Services 14 2 450.00 22.50 CLG-‐SS-‐202C-‐1 Provide On-‐The-‐Job Training 26 2 635.00 31.75 14.5 1.75 450.00 22.50 ES-‐ACE-‐102G-‐1 Solve Problems and Make Decisions at OperaYons Level 14.00 *Terms and Conditions Apply. GST on full course fee is applicable. Workfare Training Support (WTS) Scheme – Up to 95% funding for Singaporeans and Permanent Residents! You will qualify for 95% funding if you: 1. are a Singapore citizen; 2. are aged 35 years or over; and 3. have a monthly income of not more than $1,900 Permanent Residents can receive up to 90% funding. w w w . b s t r a i n i n g . c o m . s g 6 ENVIRONMENTAL CLEANING CLEANING BUSINESS LICENCE Businesses offering cleaning services at premises or any public places will need to be licensed with the exception of those that offer specialised cleaning works. Licensing Requirements Cleaners to attend at least 1 module under the EC WSQ Framework Training requirement to be implemented in phases: ApplicaYon Period Training Compliance (%) At the point of licence applicaFon 50 By 1st licence renewal 100 ENHANCED “CLEAN MARK” ACCREDITATION SCHEME Clean Mark Gold Award Clean Mark Silver Award 50% 75% Team Leaders, Supervisors and Cleaning Crew Team Leaders, Supervisors and Cleaning Crew Need to be trained in any 2 appropriate modules under the Environmental Cleaning WSQ framework, at the point of application and throughout the accreditation award w w w . b s t r a i n i n g . c o m . s g 7 BS Training Consultancy Pte Ltd 8
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