There’s always something going on It’s your 2012 group guide to Stoke-on-Trent

It’s your 2012
group guide to
Stoke-on-Trent
The Potteries
www.visitstoke.co.uk
There’s always something going on
Contents
The Potteries6
Nearby Pottery Attractions
12
Shopping and Markets13
Manchester
Stoke-on-Trent
Birmingham
Gardens and Historic Houses
14
Leisure and Entertainment 16
Accommodation and Meal Stops18
London
Support Services22
Welcome
Stoke-on-Trent is a unique City affectionately
known as The Potteries. With its rich industrial
heritage it has respectfully claimed the title of
World Capital of Ceramics. The City boasts many
visitor centres, award winning museums, over
25 pottery factory shops and the exclusive
Staffordshire Hoard. Come and visit the Trentham
Estate with its Italian Gardens, Shopping Village,
Monkey Forest, Aerial Extreme and mile long lake.
We are also the closest city to Alton Towers Theme
Park. A day will not be enough! The City is located
less than an hour from Birmingham, Manchester
and Liverpool and only one and a half hours from
London Euston by train.
Welcome
There’s always
something
going on here
A34
A527
Manchester
and the
North
A50
M6
Staffordshire
Peak District
16
Chester
and
North
Wales
Tunstall
A500
B5051
A53
Burslem
Stoke-on-Trent
City Centre
(Hanley)
A34
Alton Towers
& Ashbourne
A52
Newcastleunder-Lyme
Stoke
How to use this guide
Fenton
A53
This guide is divided into themes: The Potteries; Shopping
and Markets; Leisure and Entertainment; Gardens and Historic
Houses; Accommodation and Meal Stops. Within The Potteries
you’ll find visitor centres, factory tours, museums and factory
shops. To help plan your visit to The Potteries, we’ve grouped
the pottery attractions into clusters – the City Centre; the
North of the City; and the South of the City. Please use this
guide in conjunction with the coach maps which are in the
inside back cover of this guide.
A50
Longton
Alton
Towers
A500
15
Birmingham
and the South
A50
Stone
The Wedgwood
and
Visitor Centre
Stafford
The
Trentham
Estate
A34
M6
Derby and
the East
Barlaston
For smaller groups
Throughout this guide this symbol * has been used to indicate
smaller factory shops and attractions that may be too small to
cope with large numbers, please check first.
Key to symbols
Access information
Factory Shops
Pottery Cafés
Refreshments
Look out for the symbol (wheelchair symbol) which indicates
attractions with facilities suitable for visitors with disabilities.
More detailed information is available on the Disabled Go
website www.disabledgo.info
Factory Tours
Family Fun
Gift Shop
Ceramic Attractions
Car Park
Behind the Scenes Tours
Museums
Coach Park
Coach Passport Participant
Historic House
Overseas Delivery
Gardens
Toilets
VAQAS Accredited
(National Visitor Attraction
Quality Assurance Scheme)
All Weather
Attractions
Wheelchair
Accessible Toilet
www.facebook.com/visitstoke
For detailed information on facilities
which are suitable for disabled visitors
please see www.disabledgo.info
www.twitter.com/visitstoke
For more information call the Tourist
Information Centre
01782 236000
or visit our website
www.visitstoke.co.uk/groups
2
Cover Images: Moorcroft painter, Portmeirion,
Trentham Italian Gardens, Trentham Monkey
Forest, Emma Bridgewater Shop, Factory
Shopping, Wedgwood Visitor Centre, Wedgwood
Museum, The Roaches, Staffordshire Hoard.
Published by Stoke-on-Trent Tourism. Whilst
every effort has been made to ensure that
the information contained in this brochure is
correct, Stoke-on-Trent City Council cannot
accept responsibilities for any inaccuracies.
www.visitstoke.co.uk/groups
3
Here are some ideas for your group to make the
most of your time. Obviously everything can be
mixed and matched depending on what your
group’s interest are and how long you are here
for. Take a look through this guide for more ideas.
Shop till You Drop
Portmeirion, Longton.
12.30pm
Wedgwood and Royal Doulton Outlet
Store, Festival Park.
LunchAfter shopping have a light lunch in the café.
2pm
Moorcroft Factory Shop, Burslem.
2.40pm
Poole Pottery and Royal Stafford, Burslem.
3.15pm
Burleigh, Burslem.
4pm
Churchill, Tunstall.
4.45pm
Denby, Freeport, Talke.
Let us know what your
group are interested
in. We will then do a
personalised itinerary,
liaise with the relevant
attractions who will show
you around, and give you
all the contacts and
information required to
ensure that your future
group visit is a success.
4
Look out for this symbol
Factory Tours
Wedgwood
Have a brand new fully
guided factory tour for you
to enjoy to give you a special
insight into the skilled
processes available today.
MorningThe Staffordshire Hoard at
The Potteries Museum and Art Gallery
A chance to see the unique Staffordshire
Hoard, the largest collection of Anglo-Saxon
treasure ever found.
Lunch
The Museum Café
Afternoon
Gladstone Pottery Museum
Visit the only complete Victorian pottery
factory with bottle kilns, cobbled courtyard
and toilet exhibition.
Royal Itinerary
To find out the skills and craftsmanship that go into
producing our famous pottery take a factory tour around
Moorcroft, Wedgwood, Aynsley of Longton or Emma
Bridgewater. Chat to the people responsible for producing
these wonderful items. The dedication, training, skill and
expertise involved in the individual tasks from tubelining,
painting, lithographing and glazing.
Contact the Groups Desk
on 01782 236084/232817
with an idea of dates when
you would like to do your
familiarisation visit and we
will organise everything for
you from there.
In the year of the Diamond Jubilee come and see our
Royal connections from a factory tour at Aynsley to see the
commemorative products being made, the Royal deer park
at The Trentham Estate and the Wedgwood Museum for
items on display made for royalty.
Pots and Perennials
IMPORTANT:
Advanced booking is
necessary for all tours
and some tours do have a
minimum and maximum
number for the size of the
groups. Please check at
the time of booking.
Morning
Wedgwood Visitor Centre and Museum.
Afternoon
The Trentham Estate.
Price
£10 per person.
Booking
See page 12 & 15 for details.
Diamond Jubilee commemorative ware
Come and watch this
wonderful ware being
made on a factory tour and
then shop for gifts and
memorabilia from the City
where they are being made.
National Brewery Centre –
The Half Hogshead Tour
Guided tour of the Brewing Experience incorporating the
Bass Collection and NEW William Worthington’s Brewery,
and led by one of our specialist tour guides. Find out why
beer is the nation’s favourite tipple with a full tasting
session with guidance on how its made, how to taste it
and matched with food freshly prepared on site.
Price:
£22.50 per person
Minimum:
20 people
Duration:
2 hours
Staffordshire Hoard Tours
Familiarisation Visits
Come and see everything
that Stoke-on-Trent and the
surrounding area has to offer
group visitors at a time and
date convenient to you.
What’s New for 2012
The Hoard and History
10.30am
Aynsley and Leeds Pottery in Longton.
Morning coffee on arrival at Aynsley. Leave
the coach at Aynsley and people can walk
5 minutes to shop at Leeds Pottery too.
11.30am
Before confirming your itinerary please do check
out times and availability of factory tours and
opening times of attractions. It is advisable to
book at each venue prior to arrival.
Behind the Scenes Tours
Planning your visit
Itinerary ideas
Staffordshire Hoard
A bigger and better exhibition
of the unique and most
valuable Anglo-Saxon
treasure ever found will be
held at the Potteries Museum
and Art Gallery from July for
over 12 months.
Nearby
Visit the nearby attractions
of Royal Crown Derby and
Denby Visitor Centres for
even more pottery!
Take a guided tour of the new Staffordshire Hoard
Exhibition and discover some of the stories behind the
Staffordshire Hoard. Hoard by torchlight tours also available.
Price:
£3 per person
Maximum:
15 people per tour
Coach Driver’s and Group Organiser’s Passport
The new, updated Coach
Driver’s and Group Organiser’s
Passport and Group Discount
Card are now available.
This scheme encourages users
to start building a collection
of stamps in their ‘Passport’.
And every fifth one results
in a gift voucher worth £10,
which can then be redeemed
at any participating venue.
Drivers and group organisers
who bring groups of 15 or
more into Stoke-on-Trent
will be entitled to one stamp
at each participating attraction
or factory shop when they
stay for more than 30 minutes,
or include a meal stop.
The £10 vouchers can then
be redeemed at all
participating venues.
New venues included
within the scheme include
Stoke-on-Trent Museums,
Wedgwood Visitor Centre
and Museum and The
Trentham Estate.
Discount Cards
Group travel organisers
will also be able to obtain
‘10% Discount Cards’
for each member of
their group. Valid for all
purchases over £30, the
cards can be requested
up to seven days before
the date of visit.
For more information
about these incentive
schemes telephone
01782 236084 or visit
www.visitstoke.co.uk/groups
www.visitstoke.co.uk/groups
5
The Potteries Museum
and Art Gallery
Emma Bridgewater Pottery Café
and Factory Outlet
Discover our stunning Staffordshire Hoard display and
the history of The Potteries, including the world’s greatest
collection of Staffordshire ceramics. See a Spitfire and all
sorts of art and craft. Relax at the Café Museum or browse
the Foyer Shop for unique quality gifts. Follow children’s
trails and enjoy drop in activities. Plan your visit at
www.stoke.gov.uk/museum
Enjoy a day out at our delightful Victorian working factory.
Dine, take a factory tour, decorate your own masterpiece
and shop for factory seconds and amazing gifts.
City Centre including the Cultural Quarter and Festival Park
The Potteries
City Centre including the
Cultural Quarter and Festival Park
0
A5
Ford
Green
Hall
Burslem
2 miles
HA
NOV
ER STREET
P IC
CA
DIL
LY
IDGE ROAD
COBR
RD
ST
RE
ET
BR
O
AD
O
D ST
T
RO
AD
Emma Bridgewater
Factory Outlet
& Pottery Café
T
EN
Fenton
0.3 mile
New Vic Theatre
Newcastle-under-Lyme
2.0 miles
LY
H
AL
LD
Victoria
Hall
ET
ST
RE
ET
Town
Hall
RE
REET
Cultural
Quarter
Boundary
The Wedgwood & Royal Doulton Outlet Store is the ideal
shopping destination for groups. Shoppers will find all major
brands including Wedgwood, Royal Doulton, Waterford
and Royal Albert all under one roof. Exquisite tableware
and beautiful crystal, all at unbelievably low prices. With
reductions of up to 75% off retail prices and an abundance
of great gift ideas, there is something to suit every budget.
The superb location is approximately 15 minutes from
junction 15 or 16 of the M6. Free coach parking, group
organiser incentives and refreshments available in the instore café.
N
Stoke
Repertory
Theatre
1.5 miles
STR
EET
COACH
PARKING
Hinde Street,
on Highway
Fenton
& Longton
HI
ND
ES
TR
EE
T
Stoke
Y
WA
LD
IES
ER
TT
PO
H F IE
N
CA
LIC
O
N
S
T
DS
ST
During 2012 there
maybe changes to
the road layout around
the City Centre due
to building work on
the new bus station.
For up-to-date
information visit
www.visitstoke.co.uk
and click on
‘Get around’.
BUS
STATION
IEL
Police
Station
HN
JO
RE
UA
SQ
HF
Library
ET
RE
ST
IMPORTANT
LIC
EET
TR
AS
SD
ET
RE
ST
ER
RN
WA
T
EE
TR
E
TH
BE
Potteries
Museum &
Art Gallery
AD
O
BR
N
IO
T
ALL S
BAGN
ET
STRE
ALBION
Mitchell
Arts
Centre
L
O
LL
AL
B
IL
AD
CC
E
PI
Regent
Theatre
ID
MA
EA
L
CH
Daytime
Only
PS
TH
SOU
EET
STR
MARSH
Daytime
Only
PA
L
Bethesda Street, City Centre,
Stoke-on-Trent, ST1 3DW
T: 01782 232323
E: museums@stoke.gov.uk
Maximum Group Size: No limit
apart from guided tours: 15.
Group Rate: Donations welcome.
Guided tours of Ceramic Gallery
available at £1.50 per person.
Advanced Booking Necessary:
Yes – essential via reception.
Contact: Visitor Services Officer.
F
REE
ET
STRE
TRINITY
ROAD
CH
ST
ETRURIA
The Wedgwood and Royal Doulton
Outlet Store
CE
LD
(Potteries
Shopping
Centre)
Coach Set Down/
Pick Up Point
RA
IE
BROAD
ST
RE
ET
EET
STR
IEL
R
LI
Staffordshire Hoard at The Potteries Museum & Art Gallery
ST
Y
WA
ES
RI
TE
T
PO
EG
CH
R
TE
A52
Ashbourne &
Alton Towers
EET
STR
FORD
STAF
COACH
PARKING
S WAY
TERIE
POT
IGH
HF
BIR
Hinde Street,
on Highway
Burslem
& Tunstall
Rd)
ME
A5
3E
TR
UR
IA
g
(Rin
S
LE
AR
CH
LIC
T
HN S T R E E
COACH
PARKING
Stoke
ST
LL
HA
BUS
STATION
ET
LL ST
BAGNA
City Centre
ST
JO
T
EE
STR
N
NN
CA
ALBION
SQUARE
E
A
(see Map 2a)
LL
STRE
LBION
DA
ES
TH
ET
BE
RE
ST
ER
RN
WA
Etruria Industrial
Museum
MA
Cultural
Quarter
Boundary
AD
RO
LE
VA
New Vic Theatre
Newcastle-under-Lyme
2.0 miles
GH
OU
CL
ET
RE
ST
ID
0.3 miles
RIA
RU
ET
A500 (M6)
L
D
OL
PS
LA
NE
PA
L
EA
The
Sentinel
T
T
HS
AC
NTB
HU
EET
STR
TRINITY
CH
The Wedgwood Moat
& Royal Doulton House
Hotel
Outlet Store
FO
RG
E
Indoor &
Outdoor
Markets
ET
RE
ST
ETRURIA ROAD
POTTERIES
SHOPPING
CENTRE
D
FFOR
STA
Quality
Hotel
TH
OU
ET S
TRE
MARSH S
Waterworld
ROAD
T
A50
ALL ST
NEW H
Coach Set
Down Only
AD
TOWN RO
ET NORTH
STRE
SH
AR
FESTIVAL
PARK
(Bryan St)
QUADR
AN
SAMPSON ST
M
• Ten Pin
• Dry Ski Centre
• 10 Screen Cinema
COACH
PARKING
BREWERY ST
T
STREE
The
Dudson
Museum
Burslem &
Tunstall
T
BRYAN STREE
ET
E STRE
HOP
K
YOR
3 miles
ROAD
TOWN
Tunstall
Forge Lane, Etruria,
Stoke-on-Trent, ST1 5NP
T: 01782 284056
E: factory.shop@wwrd.com
Cultural Quarter
Open: Mon to Sat 9.00am –
5.00pm, Sun & Bank Holidays
10.00am – 4.00pm.
Please telephone for Christmas
opening times.
Refreshments:
Coffee shop on site.
Coach Parking: On site.
Car park
Coach park
Toilets
Wheelchair accessible toilet
Overseas delivery
Refreshments
Open: Mon to Sat 9.30am –
5.30pm, Sun 10.00am – 4.00pm.
(Pottery Cafe closes 1 hour
earlier).
Factory Tours: Mon to Thurs
10.00am, 11.30am and 1.30pm.
Fri 10.00am and 11.30am only.
Not available at weekends.
Minimum Recommended
Visit Time: 2 hours.
Refreshments: Hot and cold
food and drinks, snacks and
sandwiches, maximum
capacity 40.
Coach Parking: On Site.
www.stoke.gov.uk/museum
www.emmabridgewaterfactory.co.uk
Etruria Industrial Museum
Dudson Museum
Discover how they put the ‘bone’ in bone china at the last
working steam-powered potters’ mill in Britain. Includes a
Bone and Flint Mill and family-friendly interactive exhibition.
Visit when the mill is ‘in steam’, when the 1903 boiler is
fired, and the 1820s ‘Princess’ beam engine powers the
historic machinery.
Discover the 211 year history of the oldest surviving family
business in the ceramic tableware industry. Explore the
original Dudson factory courtyard and bottle oven housing
a wonderful collection of Dudson pottery including figures,
jasperware, stoneware and hotel-ware.
Lower Bedford Street, Etruria,
Stoke-on-Trent, ST4 7AF
(Disabled car park, for main car
park follow ST1 4RB)
T: 01782 233144
E: etruria@stoke.gov.uk
Minimum Number: 10.
Maximum Group Size: 60.
Group Rate: Call for details.
Advanced Booking Necessary:
Yes.
www.stoke.gov.uk/museum
6
Open: Mon to Sat 10.00am –
5.00pm, Sun 2.00pm – 5.00pm
For Christmas opening visit
the website.
Minimum Recommended
Visit Time: 1.5 hours.
Refreshments: Tearoom offering
light refreshments, maximum
capacity 40.
Coach Parking: Pick up and set
down point available. Coach
parking in Hinde Street.
Eastwood Works, Lichfield
Street, City Centre,
Stoke-on-Trent, ST1 3EJ
T: 01782 201328
E: info@emmabridgewater.co.uk
Minimum Number: 10.
Maximum Group Size: 40.
Group Rate: Admission to site
is free. Charge applicable for
factory tours and per decorated
item in the Pottery Café.
Telephone for information
about group packages.
Advanced Booking Necessary:
Yes.
Contact: Clodagh Cherry.
Open: Please see website for
opening days and times.
Minimum Recommended Visit
Time: 1 hour.
Refreshments: Tearoom offering
teas, coffees, biscuits and cakes.
Maximum capacity: 30.
Coach Parking: Off Etruria
Vale Road with footpath
and footbridge over canal to
Museum. If using sat nav follow
ST1 4RB.
Hope Street, City Centre,
Stoke-on-Trent, ST1 5DD
T: 01782 285286
E: dudsonmuseum@vast.org.uk
Maximum Group Size: 40.
Group Rate: Free.
Advanced Booking Necessary:
Yes.
Contact: Alison Morgan.
Open: Mon to Fri
10.00am – 3.00pm.
Minimum Recommended
Visit Time: 45 minutes.
Refreshments: Coffee shop
serving hot and cold snacks.
Maximum capacity: 40.
Coach Parking: Pick up and
set down point available.
Few minutes to coach park
(Bryan Street).
www.dudson.com
www.visitstoke.co.uk/groups
7
Churchill
Poole Pottery and Royal Stafford
Burleigh*
Poole Pottery and Royal Stafford Factory Outlet offers a
wide range of seconds and discontinued lines. The Poole
Living Glaze and Andrew Tanner collection, together with
Royal Stafford’s tableware patterns, including the Eva Zeisel
designer range. Also on site a Ceramic Café where you can
create your own unique and colourful piece of tableware
or giftware.
Visit our stunning and unique factory shop. Huge array
of designs – archive patterns on tableware, natural white
kitchenware, excellent seconds and discontinued lines.
Enjoy our log fire, tea and coffee. We welcome coaches
any time for shopping and a tea and coffee break.
The North of the City – Burslem and Tunstall
The Potteries
The North of the City –
Burslem and Tunstall
T
HIGH S
© David Loftus 2009
EW
ET
AR
K
RO
AD
M
T
T
EE ILE
TR
ST
NS
RE
ZIO
Dudson
T
ET
Factory
EAS
ET
Outlet
ET
E
RE
R
T
NO
S
ST
T
T
PIT
Moorcroft
RT
TIS P
P
HR
ITT
Factory Shop
BA
ST EST
D
W
Moorcroft
Marlborough Way,
High Street, Tunstall,
Stoke-on-Trent, ST6 5NZ
T: 01782 525203
E: sue.woodward@
churchillchina.plc.uk
Maximum Group Size: 50
Advanced Booking Necessary:
Yes
CH R
D
A5
3L
EW
KN
EE
RD
A5
RO
A
D
AD
T
RO
REE
OO
Heritage Visitor
Centre
DBA
St John's
Church
SAN
WY
CL
IFF
ES
NE
LA
Coach Set Down/
Pick Up Point
RL
TE
WA
RL
T
FU
E
RE
G
Ford Green Hall
Smallthorne 3.0 miles
N
ST
ON
ROA
B5050
K
AN
DB
O
O
S ST
BURGES
Kilnworx
Climbing
Centre
ND
NILE S
T
EEN STREE
QU
E
T ST
P OR
Burleigh
ST
N
ORT LA
NEWP
TLE
NEWCAS
PL
W
1
05
B5
LA
OR
T
EE
The Manor
House Hotel
A527 0.3 miles
A500 (M6 J16) 0.6 miles
MO
TR
Denby Factory
Outlet Shop
T
0 51
D B5
PL
KET
MAR
(One Bay)
IN
TA
UN
FO
ST
Churchill Factory Shop is perhaps one of the area’s best kept
secrets. Having built a reputation for focusing on quality,
innovation and design, these values are reinforced by the
superior range of brands including Jamie Oliver, Cath Kidston
and RHS. With substantial discounts on offer, don’t miss out!
Port Vale
Football Club
HA
MI
L
0.3 miles
Poole Pottery and
Royal Stafford
Barewall
Gallery
N
AD
RO
TIA
CO
A 50 S
Tunstall
COACH
PARKING
WAY
LEY
RIND
ES B
JAM
Biddulph
Grange
Garden
AY
LL W
CHE
MIT
AC
E
ALD
GIN
RE
A500 (M6 J16) 0.5 miles
2 miles
Y
WA
PL
GH
OU
OR
RLB
MA
Rode Hall
& Gardens
Kidsgrove
A50
Churchill
China
0
EL
R
DE
City Centre
(Hanley)
Contact: Sue Woodward
Open: Mon to Sat 9.00am –
5.00pm, Sun 10.00am – 4.00pm.
Closed Christmas Day, Boxing
Day, New Years Day.
Minimum Recommended
Visit Time: 30 minutes
to 1 hour.
Coach Parking: On site.
Wedgwood Place, Burslem,
Stoke-on-Trent, ST6 4EE
T: 01782 525419
E: shop@royalstafford.co.uk Maximum Group Size: 50.
Contact: Shop Assistant.
Advanced Booking Necessary: No.
1.3 miles
Moorcroft Heritage Visitor Centre
Sandbach Road, Burslem,
Stoke-on-Trent, ST6 2DQ
T: 01782 820515
E: heritagevisitorcentre
@moorcroft.com Minimum Number: 20.
Maximum Group Size for
Guided Factory Tour: 50.
Group Rate for Guided Factory
Tour: Adult £3.50, Child (11 – 16)
& Concessions £2.50.
Advanced Booking Necessary:
Yes, for guided factory tour.
Contact: Barbara Mountford.
Open: Mon to Fri 10.00am –
5.00pm, Sat 9.30am – 4.30pm.
Closed Sundays. Open bank
holidays.
Minimum Recommended
Visit Time: 1 hour.
Coach Parking: Adjacent.
www.moorcroft.com
8
Car park
www.royalstafford.co.uk
www.burleigh.co.uk
Moorcroft Factory Shop
Dudson Factory Outlet
Barewall Gallery
Professional ceramic hotelware, available for home use at
discounted prices.
Art and Ceramics Gallery and shop selling original art
and collectable ceramics by local producers many which
celebrate the unique Potteries Heritage.
The shop offers a selection of hand crafted giftware and
table lamps. Pieces for sale are seconds with prices up to
20% off usual retail prices. For everyone visiting there will be
the chance to seek out our special offer in-store promotions.
Stock is subject to availability.
Phoenix Works, Nile Street,
Cobridge, Stoke-on-Trent,
ST6 2BH
T: 01782 820505
E: factoryshop@moorcroft.com
www.moorcroft.com
Open: Mon to Fri
10.00am – 5.00pm,
Sat 9.30am – 4.30pm.
Closed Sundays.
Open Bank Holidays.
Coach Parking: Roadside.
www.moorcroft.com
Coach park
Toilets
Open: Mon to Sat 9.00am –
5.00pm, Sun 10.00am – 4.00pm.
Minimum Recommended
Visit Time: 1 hour.
Refreshments: Tea and
coffee available.
Coach Parking: On street.
www.churchill-direct.com
Nile Street, Burslem,
Stoke-on-Trent, ST6 2BA
T: 01782 821075
Described as the world’s best kept secret, a visit will reveal
Moorcroft’s unique handcrafted, quality, collectable art
pottery. Factory tours, shopping, museum and bottle oven
come together creating an unforgettable experience. Please
refer to our advert on page 21.
Open: Mon to Sat 9.30am –
5.00pm. Closed Sundays. Closed
Christmas Day, Boxing Day,
New Years Day, Good Friday
and Easter Monday.
Refreshments: Light refreshments,
hot and cold drinks.
Coach Parking: On Nile St nearby.
Middleport Pottery,
Port Street, Burslem,
Stoke-on-Trent, ST6 3PE
T: 01782 577866
E: info@burleigh.co.uk
Advanced Booking Necessary:
Booking is preferred.
Contact: Telephone
01782 577866 to
make a booking.
Wheelchair accessible toilet
www.dudson.com
Refreshments
2 – 4 Market Place, Burslem,
Stoke-on-Trent, ST6 4AT
T: 01782 258843
E: info@barewall.co.uk
Open: Mon to Fri
9.30am – 5.30pm,
Sat 10.00am – 4.30pm.
Closed Sundays.
www.barewall.co.uk
Denby Factory Outlet Shop
Save up to 50% off rrp on a wide selection of Denby pottery
in quality seconds. Choose from classic stoneware patterns
and Denby porcelain favourites.
Freeport, Talke Retail Park, Pit
Lane, Stoke-on-Trent, ST7 1XD
T: 01782 777418
Open: Mon to Sat 10.00am –
6.00pm. Sun 11.00am – 5.00pm
Late night shopping Thurs till
www.denby-factory-shops.co.uk
Overseas delivery
E: factory.outlet@dudson.com
Open: Mon to Fri
9.00am – 5.00pm.
Coach Parking: On site.
8.00pm. Closed Christmas Day.
Minimum Recommended
Visit Time: 1 hour for the
Freeport Outlet Mall.
Coach Parking: On site.
Moorcroft Factory Tour
www.visitstoke.co.uk/groups
9
Aynsley China, Trentham
Portmeirion, Stoke
Portmeirion, Longton
Brand new retail outlet opened in 2011 selling a wide
selection of best quality fine bone china, giftware,
tableware and figurines. Many items at discounted
prices. Also available are the group brands of Belleek
and Galway Crystal.
With Spode and Royal Worcester now under Portmeirion
Groups umbrella, our factory shops have even more choice,
with seconds at least 30% off retail prices. Including Spode’s
Blue Italian, as well as Royal Worcester’s Evesham Gold,
Portmeirion’s Botanic Garden and Sophie Conran. You’re sure
to find a bargain.
With Spode and Royal Worcester now under Portmeirion
Groups umbrella, our factory shops have even more choice,
with seconds at least 30% off retail prices. Including Spode’s
Blue Italian, as well as Royal Worcester’s Evesham Gold,
Portmeirion’s Botanic Garden and Sophie Conran. You’re sure
to find a bargain.
London Road, Stoke,
Stoke-on-Trent, ST4 7QQ
T: 01782 743649/411756
E: stokeshop@
portmeiriongroup.com
473 King Street, Longton,
Stoke-on-Trent, ST3 1EU
T: 01782 326661
E: longtonshop@
portmeiriongroup.com
The South of the City – Longton and Stoke
The Potteries
The South of the City –
Longton and Stoke
KIN
G
SID
ING
SP
L
ST
RE
ANC
HOR
ROA
D
Fenton, Stoke &
City Centre
A5
00 7
Portmeirion
ET
BRIDGE
14' 6"
BRIDGE
14' 00"
Aynsley
ST
RE
ET
A50
NO
R
WE
ST
LAN
DON
ST
CO
MM
AN
D
HAR
BER
CHADWICK ST
ER
C
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ST
R
Y ROAD
COYNE
ON
ST
MEI
RHAY ROA
D
TH
China
SU
Leeds
TH
Pottery
ER
LAN
DR
OAD
A5
00
7U
TT
Gladstone
OX
Pottery
ET
ER
Museum
RO
AD
E ST
REE
T
TR
AN
SP
T
KE
OR
T
A500 & M6
Stoke &
City Centre
AR
M
LA
NE
Town Hall
& Indoor
Market
St James
Church
MA
CO
TR
OA
D
A50
A50
A500
5
Longton
A34 &
M6 J15 South
SLY
RO S
Uttoxeter
Derby & M1
D
NR
National
Brewery
Centre
The Wedgwood Visitor Centre
& Wedgwood Museum
4.0 miles
Portmeirion,
Trentham
Royal
Crown
Derby
The Trentham Estate
2.0 miles
2.0 miles
Fire
Station
Denby
Visitor
Centre
Aynsley China,
Trentham
Unit 5 Trentham Shopping
Village, Trentham Estate,
Stoke-on-Trent, ST4 8AX
T: 01782 657699
E: factoryshop@aynsley.co.uk
Advanced Booking Necessary:
No
Contact: Alison Bennion
Open: 1st Jan – 29th Mar
Mon to Sun 10.00am – 5.00pm
30th Mar – 31st Dec Mon to Sat
10.00am – 6.00pm, Sun 10.00am
– 5.00pm. Closed Christmas day.
Coach Parking: On site
2.0 miles
Festival Park
City Centre (Hanley)
Burslem & M6 North
AD
RO
AD
RP
OO
L
LI
VE
T
ST
RE
E
EET
E STR
Gladstone Pottery Museum
A wide selection of the UK’s favourite best quality fine bone
china. Giftware, tableware, seconds and discontinued lines,
all at discounted prices. Stockists of Belleek and Galway Crystal.
Light refreshments available in our Coffee Shop. Take a tour
of one the last working fine bone china factories in England.
With Spode and Royal Worcester now under Portmeirion
Groups umbrella, our factory shops have even more choice,
with seconds at least 30% off retail prices. Including Spode’s
Blue Italian, as well as Royal Worcester’s Evesham Gold,
Portmeirion’s Botanic Garden and Sophie Conran. You’re
sure to find a bargain.
Visit the only complete Victorian pottery factory from the
days when coal burning ovens made the world’s finest bone
china. See traditional skills, original workshops, the cobbled
yard and huge bottle kilns that create an atmospheric
timewarp that has no equal. Visit the gift shop with
exclusive handmade pottery, books and gifts.
Fenton &
Longton
CITY RD A5007
CAMPBELL ROAD
W
HIE
KING ST
BRIDGE
12' 00"
LDO
N
RD
Alton Towers
Uttoxeter
Derby & M1
A50
A500
Stoke
A34 &
M6 J15 South
Britannia
Stadium
Longton
Express by
Holiday Inn
Leeds Pottery*
Factory shop offering an extensive range of tableware
and giftware at greatly reduced prices.
137 – 143 Sutherland Road,
Longton, Stoke-on-Trent,
ST3 1HZ
T: 01782 332492
E: info@hartleygreens.com
Open: Mon to Thurs 9.00am –
4.30pm, Fri 9.00am – 2.30pm,
Sat by prior appointment only.
Closed Sun and Bank Holidays.
Coach Parking: On site.
www.leeds-pottery.co.uk
Car park
Portmeirion, Trentham
LONSDAL
ST
GL
EB
E
PL
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PB
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HW
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Holiday Inn
10
Aynsley China, Longton
D
ROA
AD
Stoke
Minster
STRE
www.portmeirion.com
ORIA
CH
www.portmeirion.com
VICT
RO
UR
Indoor &
Outdoor
Market
Repertory
Theatre
OAD
G
T
AY
SW
www.aynsley.co.uk
KR
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ST
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Stoke
LEE
AD
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RO
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EB
GL
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Advanced Booking
Necessary: No.
Contact: Natisha Cooke.
Open: Mon to Sat 9.00am –
5.15pm, Sun 10.00am – 4.00pm.
Please telephone for Christmas
& Bank Holiday openings.
Coach Parking: On site.
Ashbourne
& Alton Towers
52
DA
BRIDGE
10' 3"
A52
ILL
Civic Centre
& Kings Hall
D
T
E
STR
SH
FL
City Centre
(Hanley)
ROA
RT
AS
ELENOR
A500
EET
D
ELAN
COP
HA
STR
VALE
TION
STA
L
ON O
SHELT
A52
Newcastle
-under-Lyme
A34 & M6 J15
South
LICHFIELD STREET
O
ST
D RO
Portmeirion
City Centre
(Hanley)
KE
BRIDGE
13' 6"
RD
Newcastle
-underLyme
Advanced Booking
Necessary: No.
Contact: Amanda Bennett.
Open: Mon to Sat 9.00am –
5.15pm, Sun 10.00am – 4.00pm.
For Christmas and Bank Holiday
openings please telephone.
Coach Parking: On site.
Coach park
Sutherland Road, Longton,
Stoke-on-Trent, ST3 1HZ
T: 01782 339420
E: factoryshop@aynsley.co.uk
Advanced Booking
Necessary: Yes.
Contact: Alison Bennion.
Open: Mon to Thurs and Sat
10.00am – 5.00pm, Fri 10.00am
– 4.00pm, Sun & Bank Holidays
11.00am – 4.00pm.
Closed Easter Sunday, Christmas
Day, Boxing Day & New Years Day.
Factory Tours: By prior
arrangement only.
£3.00 per person.
Minimum 12 people for the tour.
Refreshments: Coffee shop
seating up to 60.
Open: Tues to Fri 11.00am –
3.00pm, Sat 10.00 – 4.00pm.
Coach Parking: On site.
www.aynsley.co.uk
Toilets
Wheelchair accessible toilet
Unit 230 Trentham Shopping
Village, Trentham Estate,
Stoke-on-Trent, ST4 8AX
T: 01782 657828/743418
E: trenthamshop@
portmeiriongroup.com Advanced Booking Necessary:
No.
www.portmeirion.com
Overseas delivery
Refreshments
Contact: Barbara Hobson.
Open: 1st Jan to 29th Mar
Mon to Sun 10.00am – 5.00pm.
From 30th Mar to 31st Dec Mon
to Sat 10.00am – 6.00pm, Sun
10.00am – 5.00pm.
Closed Christmas Day.
Coach Parking: On site.
Uttoxeter Road, Longton,
Stoke-on-Trent, ST3 1PQ
T: 01782 237777
E: gladstone@stoke.gov.uk Minimum Number: 10.
Group Rate: Adult £3.95, Guide
£25.00. Please note that the
group rate is suspended during
Stoke-on-Trent school holidays,
except summer holidays.
Advanced Booking Necessary: Yes.
Contact: Visitor Services.
Open: Mon to Sun
10.00am – 5.00pm.
Refreshments: Restaurant
offering full range from snacks
to full menu including buffets
– booking essential. Maximum
capacity 54.
Minimum Recommended
Visit Time: 2 hours.
Coach Parking: On site.
www.stoke.gov.uk/museum
www.visitstoke.co.uk/groups
11
Nearby Pottery Attractions
The Wedgwood Visitor Centre and Museum is the perfect
destination for tour groups and travel trade excursions.
Just a couple of hours from London, and less than an
hour from Birmingham or Manchester, the world famous
home of Wedgwood is located on the outskirts of The
Potteries and offers a unique chance to immerse yourself
in the heritage of Britain’s greatest luxury ceramics
company. The award winning facilities combine 250
years of history, craftsmanship and creativity into a rich
experience that all ages can enjoy including a crafts skills
demonstration area, stunning museum galleries, a fine
art collection, excellent shopping facilities including a
large new factory outlet and superb restaurants.
The Wedgwood experience is something not to be
missed if you are travelling in the Heart of England.
Barlaston, Stoke-on-Trent,
ST12 9ER
T: 01782 282986
E: bookings@wwrd.com
Minimum Number: 12.
Group Rate: Adult £8.00, Child
(5-16) £7.00, Concessions £7.00,
School groups £6.00
Advanced Booking
Necessary: Yes.
Contact: Visitor Centre.
Open: Mon to Fri 10.00am –
5.00pm, Sat & Sun 10.00am
– 4.00pm. The site is closed
between Christmas and New Year.
Factory Tours: Available
Mon to Thurs between
March and October.
Refreshments: 200 seater
self-service restaurant and
50 seater tea room.
Minimum Recommended
Visit Time: 2 hours.
Coach Parking: On site.
Shopping
and Markets
The Trentham Estate Shopping Village
Shopping and Markets
The Wedgwood Visitor Centre & Wedgwood Museum
As well as fantastic factory
shopping, Stoke-on-Trent has
plenty more to offer to Shopaholics!
The City Centre has a vast range
of high street shopping with
the Potteries Shopping Centre,
indoor and outdoor markets and
independent retailers particularly
in the Cultural Quarter.
The Shopping Village at Trentham provides the perfect
shopping destination with an array of the finest specialist
outlets ranging from luxury homeware, distinctive arts and
crafts, antiques and food specialist shops, together with a large
Garden Centre which offers a huge range of innovative home
and garden products. There are plenty of opportunities for
eating out and fine dining on the 800 acre site.
Markets can be found in the City Centre and other Pottery
towns. The nearby towns of Leek and Newcastle-under-Lyme
are well worth a visit for their antique and bric-a-brac markets.
www.wedgwoodvisitorcentre.com www.wedgwoodmuseum.org.uk
Treat yourself at Trentham with 50 shops, 14 cafes and
restaurants and a massive garden centre all set in a
charming timber lodge village. With art and ceramics,
outdoor, craft, hobby, fashion, accessories, home and
lifestyle, food, health and beauty, gifts and collectables –
there are shops to suit every taste.
Nearby Pottery Attractions
Some of the fantastic attractions
are just a short drive away.
Royal Crown Derby Visitor Centre
Denby Visitor Centre
Experience 260 years of history at one of the world’s best
known English Fine Bone China manufacturers. See artists
and craftsmen demonstrating the skills that make Royal
Crown Derby so unique on an informative guided tour
around the factory and museum.
Discover a huge range of new, current and discontinued
seconds in the largest Denby Factory Shop, along with
unique offers and first quality in the Denby Home Store.
The Visitor Centre has pottery tours, free daily cookery
demonstrations, cookery, garden and gift shops, a museum,
restaurant and regular events throughout the year.
194 Osmaston Road,
Derby, DE23 8JZ
T: 01332 712833
E: enquiries@
royalcrownderby.co.uk
Group Rate: £4.50 per person
for groups of 20+
Advanced Booking
Necessary: Yes
Open: Visitor Centre,
Mon to Sat 10.00am – 5.00pm.
For details of holiday opening
please refer to website.
Factory tour available
11.00am and 1.30pm.
Refreshments: Duesbury Coffee
Shop which provides homemade
light lunches, tea, coffee and
cakes. Café closed on weekends.
Minimum Recommended Visit
Time: 2 hours
Coach Parking: On site
www.royalcrownderby.co.uk
12
Car park
Coach park
Denby, Derbyshire, DE5 8NX
(just off A38 north of Derby)
T: 01773 740799
E: visitor.centre@denby.co.uk
Group Rate: Free admission
to Visitor Centre and Shops.
Factory Tours available daily
Feb to Oct (Tours are chargeable).
Advanced Booking
Necessary: Yes
Open: Mon to Sat
9.30am – 5.00pm,
Sun 10.00am – 5.00pm
(Visitor Centre) 11.00am –
5.00pm (Factory Shop & Home
Store). Closed Christmas Day
and Boxing Day.
Minimum Recommended
Visit Time: 2 hours
Refreshments: Self-service
restaurant.
Coach Parking: On site.
www.denbyvisitorcentre.co.uk
Toilets
Wheelchair accessible toilet
Open: Mon to Sat 10.00am –
6.00pm, Sun 10.00am – 5.00pm.
Seasonal variations apply.
Coach Parking: FREE on site.
Stone Road, Trentham,
Stoke-on-Trent, ST4 8JG
T: 01782 646646
E: enquiry@trentham.co.uk Advanced Booking
Necessary: No.
Overseas delivery
City Centre Shopping
www.trentham.co.uk
Potteries Shopping Centre
Markets
Over 100 stores and shops with various high street brands,
spread over 3 floors. Fully undercover with toilet and full
refreshment facilities available.
All the markets are general markets, selling food, clothing
and household goods.
City Centre, ST1 1PS
T: 01782 289822
E: potteries-information
@capshop.co.uk
Open: Mon, Tues, Wed, Fri,
Sat 9.00am – 5.30pm,
Thurs 9.00am – 8.00pm,
Sun 10.00am – 4.00pm, Bank
Holidays 10.00am – 5.00pm
Coach Parking: Adjacent
(Bryan Street). Charge
£3.50 per day.
Tunstall: Weds, Fri, Sat (indoor).
Burslem: Fri (outdoor).
City Centre: Mon to Sat (indoor),
Weds, Fri, Sat (outdoor).
Stoke: Weds, Fri, Sat
(indoor and outdoor).
Fenton: Thurs (outdoor).
Longton: Weds, Fri, Sat (indoor).
Newcastle: Mon, Weds, Fri, Sat
(general), Tues & Thurs (antiques,
collectables, memorabilia).
Farmers market 3rd Friday
of every month.
Leek: Weds, Fri, Sat (indoor),
Wed (outdoor), Sat (antiques),
Fine Food Market 3rd Saturday
of every month.
www.potteries.uk.com
Refreshments
www.visitstoke.co.uk/groups
13
Gardens and
Historic Houses
Gardens and Historic Houses
The Trentham Estate – Trentham Gardens
Surprisingly Stoke-on-Trent has some
fantastic garden attractions, including
the most exciting day out in the
country at the Trentham Estate.
There is something for everyone –
formal gardens and fountains, wild
and colourful prairies, show gardens,
woodland and lakeside walks, an
adventure playground and Britain’s
first 2 mile Barefoot walk, great for
your feet, health and general well being.
With parkland originally designed by Capability Brown and
gardens laid out by Sir Charles Barry, this former estate of
the Dukes of Sutherland, became a playground of the people
in the early 20th century. The contemporary revival of the
Italian Gardens was led by renowned designer Tom StuartSmith, who along with the Trentham team revitalised the
10-acre Victorian garden. Piet Oudolf’s Rivers of Grass
and Floral Labyrinth schemes add further contemporary
inspiration to garden visitors.
Do a miniature tour of the world at the National Trust’s
beautiful Victorian Garden Biddulph Grange. Ford Green Hall is
a 17th Century manor house with richly furnished rooms and a
herb garden. Visit the Shugborough Historic Estate where you
leave behind the 21st century and step into the real working
environments of the Complete Working Historic Estate. Rode
Hall with its seasonal snowdrop walks, rhododendron and
azalea displays complete our garden extravaganza.
Trentham Italian Garden
Shugborough
Stone Road, Trentham,
Stoke-on-Trent, ST4 8JG
T: 01782 646646 E: enquiry@trentham.co.uk Minimum Number: 12.
Biddulph Grange Garden
Group Rate: Must pre-book
and pre-pay. Summer (from
31st Mar – 1st Nov) Adult £7.00,
Concession & Children £6.00.
Disabled persons/carers £3.75.
(from Nov 2011 to 30th Mar
2012) Adults £2.50, Concession
& Child £2.50. Access to Trentham
Shopping Village is FREE.
The new look gardens have matured into some of the finest
in Britain, described by Alan Titchmarsh as one of the ‘UK’s
must-see gardens’ and boasting a prestigious European
garden award for the ‘Restoration, Enhancement and
Development of a Historic Park or Garden’. Whether your
group is looking for a garden with peace and quiet, or fun and
action with its adventure playground, Barefoot walk, maze,
miniature train and lake cruises, bring them to Trentham to
enjoy quality time in the great outdoors, all year round.
Open: Every day except Christmas
Day. See www.trentham.co.uk or
call 01782 646646, as seasonal
variations apply.
Refreshments: Italian Garden
Tearoom & Lakeside Café within
Trentham Gardens. See Meal Stops
for Trentham Shopping Village.
Minimum Recommended
Visit Time: Half day.
Coach Parking: FREE on site.
Driver Incentive: Free admission
and lunch for drivers bringing
groups of 12+ to Trentham
Gardens.
www.trentham.co.uk
The nation’s best ‘upstairs downstairs’ experience with
mansion house, servants’ quarters, farm, mill and dairy,
walled garden, tearoom, play-park, land train and craft
workshops all set in 900 acres of breathtaking parkland.
Meet costumed characters going about their work. Explore
the Earl’s private rooms and hear stories of one of the
nation’s grandest families.
Milford, Stafford,
Staffordshire, ST17 0XB
T: 0845 4598900
E: groups@shugborough.org.uk Minimum Number: 15.
Group Rate: From £10.00.
Advanced Booking
Necessary: Yes.
Contact: Group Sales & Promotions.
Open: Year round opening,
daytime and evening groups.
Refreshments: Licensed tea
room serving home-made food.
Minimum Recommended Visit
Time: 3 hours.
Coach Parking: On site.
www.shugborough.org.uk
14
Car park
Coach park
Amazing Victorian garden created by Darwin and
correspondent James Bateman as an extension of his beliefs,
scientific interests and collection of plants. Visit the Italian
terrace, Chinese inspired garden, dahlia walk and the oldest
surviving golden larch in Britain brought from China by the
great plant hunter Robert Fortune.
Grange Road, Biddulph,
Stoke-on-Trent, ST8 7SD
T: 01782 517999
E: biddulphgrange@
nationaltrust.org.uk
Minimum Number: 15.
Maximum Group Size: 52.
Group Rate: Adult £6.20.
Advanced Booking Necessary: Yes.
Contact: Visitor Services Manager.
Open: 13th Feb – 31st Mar,
Mon to Sun, 11.00am – 3.30pm.
1st April – 5th Nov, Mon to Sun,
11.00am – 5.30pm. 9th Nov –
23rd Dec, Fri to Mon,
11.00am – 3.30pm.
Refreshments: Tearoom, open
as garden.
Minimum Recommended
Visit Time: 2 hours.
Coach Parking: On site.
www.nationaltrust.org.uk/biddulphgrange
Toilets
Wheelchair accessible toilet
Overseas delivery
Ford Green Hall
Rode Hall & Gardens
Home to the Ford family for nearly 200 years, Ford Green
Hall is a 17th century timber-framed farmhouse complete
with period garden offering visitors a fascinating insight into
the life of the 17th century. The rooms are furnished with
an outstanding collection of textiles, ceramics and furniture.
Family friendly displays.
An 18th century house set in a Repton landscape containing
fine furniture and porcelain. The garden is renowned for
snowdrops in February followed by rhododendrons and
azaleas in May.
Ford Green Road, Smallthorne,
Stoke-on-Trent, ST6 1NG
T: 01782 233195
E: ford.green.hall@stoke.gov.uk Minimum Number: 15.
Group Rate: Please call
for details.
Advanced Booking
Necessary: Yes.
www.stoke.gov.uk/museum
Refreshments
Open: Please telephone or
see website for opening
days and times.
Refreshments: Small tearoom
serving light refreshments. Larger
groups will be split into two.
Minimum Recommended
Visit Time: 1 hour.
Coach Parking: Adjacent.
Rode Hall, Scholar Green,
Cheshire, ST7 3QP
T: 01270 873237/882961
E: enquiries@rodehall.co.uk
Group Rate: House & Garden:
Adults £6.00, under 16’s Free,
Concessions £5.00.
Garden Only: Adult £4.00, under
16’s Free, Concessions £3.00.
Open: Snowdrop walks: 28th
Jan to 11th Mar, Tues to Sun
12.00pm – 4.00pm.
3rd April – 27th Sep: Gardens
open Tues to Thurs & Bank
Holidays 12.00pm – 5.00pm,
Hall open Weds and Bank
Holidays Mondays only.
Refreshments: A selection of
homemade cakes, cream teas
and hot and cold drinks are
available from the tea room.
Minimum Recommended
Visit Time: 1 hour.
Coach Parking: On site.
www.rodehall.co.uk
www.visitstoke.co.uk/groups
15
National Brewery Centre
Anderton Boat Lift
The ‘Brewing Experience’ celebrates the social history of
the development of brewing – the real life experiences
and stories of the people who helped to build Burton’s
world-renowned brewing reputation. A variety of specialist
guided tours of The National Brewery Centre and the
Molson Coors brewery are available.
Anderton Boat Lift – an attraction for all the seasons.
Enjoy a 30 minute boat trip on the glass top Edwin Clark
as the magnificent Victorian Boat Lift towers above
you. Travel through time as the boatmaster recounts its
fascinating history.
Leisure and Entertainment
Leisure and Entertainment
The Trentham Estate
Stone Road, Trentham,
Stoke-on-Trent, ST4 8JG
T: 01782 646646
E: enquiry@trentham.co.uk
Minimum Group Size: Varies
per attraction, see separate
entries.
Group Rate: Varies per
attraction, see separate entries.
Open: Varies per attraction,
see separate entries.
Refreshments: A variety
of food and drink outlets,
see Meal Stops.
Minimum Recommended
Visit Time: Varies per attraction,
see separate entries.
Coach Parking: FREE on-site
Home to Trentham Gardens, Trentham Monkey Forest,
Aerial Extreme and Trentham Shopping Village – this is
a destination with something to please everyone! For
an uplifting experience visit Trentham Gardens with its
vast perennial plantings providing breathtaking vistas
that change throughout the seasons. This stunning
contemporary revival of an historic garden has made it
amongst the very best in the UK. Encompassing 725 acres,
take a stroll around the Estate with its mile long lake,
through the woodlands and parklands. For the young and
young at heart, get naked from the knees down and take
the UK’s first barefoot walk. Hide and speak in the maze,
swing into action in the adventure playground, take a trip
on the catamaran or miniature train. Experience distinctively
different shopping at Trentham Shopping Village, with
60 timber lodges housing over 50 shops, 14 cafes and
restaurants and the massively impressive Trentham
Garden Centre.
Get up close and personal with 140 free-roaming Barbary
macaques at Trentham Monkey Forest or take a high rope
adventure at Aerial Extreme. You can even stay over at the
on-site Premier Inn!
Trentham Monkey Forest
There’s
something
for
the whole
family,
with
of terrific
Stone
Road,
Trentham,
Stoke-onOpen:
Varies
pertons
attraction,
see
rides, ST4
amazing
of all entries.
ages will enjoy an
Trent,
8JG live shows. Guests
separate
www.trentham.co.uk
Telephone:
646646 fun-packed
Refreshments:
of food
abundance01782
of fabulous,
activitiesA- variety
you can
Email:
enquiry@trentham.
and drink outlets, see Meal Stops.
scream,
let off steam, ride and slide.
co.uk www.trentham.co.uk
Minimum Recommended Visit
Alton,
Staffordshire,
Open:Varies
Theme
Park
open daily
Minimum
Group Size: ST10
Varies4DB
per Time:
per
attraction,
see
from 24 March
T:
0870 444
4455
attraction,
see
separate entries.
separate
entries.to 4 November
2012. Parking:
Park grounds
open
attraction, Coach
FREE are
on-site
Group Rate:
Rate:Varies
Pleaseper
telephone
from 9.30am until one hour
see
separate
entries.
for rates.
after the rides and attractions
Minimum Recommended
close. The rides are open from
Visit Time: All day.
10.00am; closing times are
shown daily.
Coach Parking: On site.
www.altontowers.com
Aerial Extreme
A unique fun packed experience on one of the world’s
most awesome adventure rope courses! Great for
anyone over 1.4m!
Trentham Estate, The
South Entrance, Stone Road,
Trentham, Stoke-on-Trent,
ST12 9HR
T: 0845 6521736
E: info@aerialextreme.co.uk Open: Times vary, please phone
or check our website for details.
Admission: Adult (16+) £24.00,
Child (over 1.4m) £19.00, 10%
discount on group bookings.
Coach Parking: On site.
www.aerialextreme.co.uk
16
Car park
Coach park
Lift Lane, Anderton, Northwich,
Cheshire, CW9 6FW
T: 01606 786777
E: info@andertonboatlift.co.uk Group Rate: Please contact
Anderton Boat Lift for
times and prices.
Minimum Group Size: Special
discounted entrance rates for
parties of 12 or more.
www.andertonboatlift.co.uk
Regent Theatre
Kilnworx Climbing Centre
Minimum Number: 10.
Box Office Open: Mon to Sat
10.00am – 6.00pm.
Refreshments: Bar areas.
Coach Parking: Pick up and
set down points on Pall Mall.
Coach Parking on Hinde Street.
www.regenttheatre.co.uk
Kilnworx is an indoor climbing and adventure centre with
over 100 routes equipped for top rope and lead climbing,
complete with traversing wall.
Wycliffe Hall,
Wycliffe Street, Burslem,
Stoke-on-Trent, ST6 3ET
T: 0845 2242208
E: climb@kilnworx.co.uk
Open: Mon to Fri 10.00am to
10.00pm. Sat & Sun 10.00am –
8.00pm. Closed Christmas Day,
Boxing Day, New Years Day.
Group Rate: Adults from £6.00
to £8.50, Child (16 and under)
from £4.00 to £7.50.
New Vic Theatre
A unique experience for everyone. Come to the only place in Britain
where you can walk amongst 140 Barbary macaques roaming free
in 60 acres of beautiful English Forest. Walking in the park you are
transported into a different world through close contact with the
monkeys. Guides are positioned along the paths and are happy to
answer any questions. Hourly feeding talks.
Newcastle-under-Lyme,
Staffordshire, ST5 0JG
Box Office: 01782 717962
E: tickets@newvictheatre.org.uk
Minimum Number: 10
Trentham Estate, The South
Entrance, Stone Road, Trentham,
Stoke-on-Trent, ST4 8AY
T: 01782 659845
E: info@monkey-forest.com Minimum Number: 20.
Group Rate: Adults £6.50,
Child (3-14) £4.50.
Advanced Booking Necessary: No.
Contact: Joy.
Coach Parking: On site.
www.newvictheatre.org.uk
Open: School holidays and
weekends from 11th Feb to
end of Mar. Every day from
31st Mar to 4th Nov. Open
from 10.00am (see website for
seasonal variations in closing
times). Last admission one hour
before closing.
Refreshments: Banana café
offering home cooked food.
Picnic area.
Minimum Recommended Visit
Time: 2 hours.
Wheelchair accessible toilet
Overseas delivery
Box Office Open:
10.00am – 7.00pm.
Refreshments:
Restaurant and bar areas.
Coach Parking: Yes,
pre-booking essential.
Bagnall Street, Stoke-on-Trent
City Centre, ST1 3AD
Group Hotline: 0870 060 6619
Box Office: 0870 060 6649
Minimum Number: 10.
www.kilnworx.co.uk
Churnet Valley Railway
Truly picturesque heritage steam railway hidden deep in the
Churnet Valley. Begin your journey at either Cheddleton or
Kingsley and Froghall Station and travel to the hamlet of
Consall Forge and through the tunnel at Leekbrook.
Victoria Hall
www.victoria-hall.info
Refreshments
Advanced Booking Necessary: Yes
Contact: Carly Hardy
01606 786777
Open: Trips operating 7 days a
week from April to September.
Minimum Recommended
Visit Time: Half day
Refreshments: Relax in the
welcoming café area and admire
the view from the panoramic
viewing platform.
Coach Parking: On site.
www.nationalbrewerycentre.co.uk
Piccadilly, Stoke-on-Trent
City Centre, ST1 1AP
Group Hotline: 0870 060 6619
Box Office: 0870 060 6649
E: regenttheatre@
theambassadors.com
www.monkey-forest.com
Toilets
Open: 7 days all year except
Christmas Day and Boxing Day
Minimum number: 10
Group Rate: From
£7.50 per person
Refreshments: Café and
Restaurant on site.
Coach Parking: Free on site.
Check out our fun-packed events programme and latest
information at www.trentham.co.uk
www.trentham.co.uk
Alton Towers
Horninglow Street,
Burton-upon-Trent,
Staffordshire, DE14 1NG
T: 01283 532880
E: info@national
brewerycentre.co.uk
Box Office Open: Mon to Sat
10.00am – 6.00pm.
Refreshments: Bar areas.
Coach Parking: Pick up and set
down points on Bagnall Street.
Coach Parking on Hinde Street.
Kingsley & Froghall Station,
Froghall, Staffordshire, ST10 2HA
T: 01538 750755
E: enquiries@churnet-valley-railway
Minimum number: 15
Group rate: Please call for details
Advanced Booking Necessary: Yes
Open: Please see website or
call for details
Refreshments: Tea rooms open
on days that trains are running.
Coach parking: On site.
www.churnet-valley-railway.co.uk
www.visitstoke.co.uk/groups
17
BEST WESTERN PLUS Stoke-on-Trent Moat House
The Trentham Estate Meal Stop
Gladstone Pottery Museum Restaurant
Accommodation and Meal Stops
Accommodation
and Meal Stops
Restaurant offering full range from snacks to full menu
including buffets.
Uttoxeter Road, Longton,
Stoke-on-Trent, ST3 1PQ
T: 01782 237777
E: gladstone@stoke.gov.uk
Maximum Capacity: 54.
To book any accommodation see www.visitstoke.co.uk/groups
or contact the Stoke-on-Trent Tourist Information Centre
on 01782 236000. T – Twin, D – Double, S – Single, F– Family,
PBS – With private bath or shower.
Advanced Booking
Necessary: Yes.
Coach Parking: On site
Holiday Inn Express Stoke-on-Trent
Stanley Matthews Way,
Trentham Lakes,
Stoke-on-Trent, ST4 4EG
Bedrooms: 44T 19D 60F 123PBS
T: 01782 377000
E: info@expressstoke.co.uk
A modern hotel offering excellent facilities and a unique and
contemporary style décor throughout. Full leisure club, spa
and beauty, large restaurant, comfortable bar and lounge.
Situated on Festival Park and near to Alton Towers.
Minimum Number: 22.
Maximum Number: 90.
Group Rate: From
£26 pppn B&B.
Contact: Steven Sambrook.
Coach Parking: On site.
www.holidayinn.com
Holiday Inn Stoke-on-Trent M6 J15
Clayton Road,
Newcastle-under-Lyme,
Staffordshire, ST5 4DL
Bedrooms: 28S 9T 43D 118PBS
T: 0871 942 9077
E: reservations-stoke@ihg.com
Coach Parking: On site.
Minimum Number: 9 rooms.
Group Rate: From £20 pppn B&B;
£25 pppn DBB.
Contact: Reservations.
Coach Parking: Free on site.
Café Museum at The Potteries
Museum & Art Gallery
Just 5 minutes from J15 M6, Trentham Shopping Village
is the ideal stop with 50 shops and 14 eateries, there’s
something to suit every taste, from traditional pies to
Mediterranean brasserie! Most have alfresco tables too, with
covers ranging from 30-300 with a choice of table, buffet or
informal service.
The Café Museum at The Potteries Museum & Art Gallery
serves a wide selection of hot and cold food and beverages,
including ‘Staffordshire Oatcakes’.
Stone Road, Trentham,
Stoke-on-Trent, ST4 8JG
T: 01782 646646
E: enquiry@trentham.co.uk
Bethesda Street, City Centre,
Stoke-on-Trent, ST1 3DW
T: 01782 232323
E: museums@stoke.gov.uk
Meals Offered: 14 restaurants
and cafes on site. £5 meal
voucher for all coach drivers.
Maximum Capacity: 300.
Open: 10.00am – 6.00pm
(seasonal variations apply).
Coach Parking: FREE on site.
Meals Offered: A wide
selection of hot and cold food
and beverages, including
Staffordshire Oatcakes.
Maximum number: 40
Open: Mon to Sat 10.00am –
5.00pm, Sun 2.00pm – 5.00pm
www.holidayinn.com
www.bw-stokeontrentmoathouse.co.uk
www.trentham.co.uk
www.stoke.gov.uk/museum
Quality Hotel Stoke-on-Trent
BEST WESTERN Manor House Hotel
Wedgwood Tea Room
Aynsley Coffee Shop, Longton
Situated within the heart of The Potteries and central
to most locations. Only 18 miles to Alton Towers. Also
close by is Wedgwood Museum, Trentham Estate, and
Trentham Monkey Forest. On site leisure club with
swimming pool, hair salon, two bars and contemporary
restaurant. Children welcome. Free coach parking. Free
WiFi.136 en-suite bedrooms.
Ideally located 3 miles from junction 16 of the M6 motorway
on the Staffordshire/Cheshire border. The Best Western
Manor House Hotel is an ideal base for touring The Potteries
and Cheshire countryside. We offer 57 traditionally
decorated ensuite bedrooms, swimming pool and jacuzzi,
restaurant and bar. Free WiFi and parking.
Exclusive to groups is the Wedgwood Tea Room. This classic
and sophisticated Tea Room will offer a unique British tea
experience. Various tea stand menus are available including
a delicious selection of finger sandwiches, pastries, cakes
and savouries served on tri-tiered stands to complement a
selection of specialist teas served in stunning Wedgwood
china. The Tea Room sits alongside the ever popular Ivy
House self-service restaurant.
Serving tea and light refreshments including home made cakes
and local Staffordshire oatcakes, the coffee shop is available
to all visitors. Everything served on Aynsley’s fine bone china.
66 Trinity Street, City Centre,
Stoke-on-Trent, ST1 5NB
Bedrooms: 24S 35T 44D 25F
136PBS
T: 01782 202361
E: enquiries@
qualityhotelsstoke.co.uk
Minimum Number: 10 rooms.
Maximum Number: 90 rooms.
Group Rate: From £18pppn B&B;
from £25pppn DBB.
Contact: Reservations.
Coach Parking: On site.
www.princehotels.co.uk
18
Etruria Hall, Festival Way,
Etruria, Stoke-on-Trent,
ST1 5BQ
Bedrooms: 19T 20D
108T/D/F 147PBS
T: 01782 609900
E: revenue.manager.stoke
@qmh-hotels.com
www.stoke.gov.uk/museum
Car park
Audley Road, Alsager, Stoke-onTrent, ST7 2QQ
Bedrooms: 9S 15T 29D 4F 57PBS
T: 01270 884000
E: mhres@compasshotels.co.uk
Minimum Number: 20.
Maximum Number: 54.
Group Rate: From £25 pppn B&B;
from £30 pppn DBB.
Contact: Reservations.
Coach Parking: Free on site.
www.manorhouse-alsager.co.uk
Coach park
Toilets
Wheelchair accessible toilet
Overseas delivery
Wedgwood Visitor Centre,
Barlaston, Stoke-on-Trent,
ST12 9ER
T: 01782 282986
E: bookings@wwrd.com
Maximum Number: 50 in the
tea room, 200 in the restaurant.
Booking essential for the Tea Room.
Open: Mon to Fri
10.00am – 5.00pm,
Sat & Sun 10.00am – 4.00pm.
Meals Offered: Traditional English
Tea Room, plus self-service
restaurant serves a wide range
of hot and cold meals and snacks.
Contact: Wedgwood
Visitor Centre.
Coach Parking: On site.
www.wedgwoodvisitorcentre.com
Refreshments
Sutherland Road, Longton,
Stoke-on-Trent, ST3 1HZ
T: 01782 339420
E: factoryshop@aynsley.co.uk
Maximum Number: 60
Open: Tues to Fri 11.00am –
3.00pm, Sat 10.00am – 4.00pm
Contact: Alison Bennion
Coach Parking: On site
www.aynsley.co.uk
www.visitstoke.co.uk/groups
19
Stoke-on-Trent
Tourist Information Centre
Make the award-winning Tourist
Information Centre your first
port of call when planning your
visit. We can help you with what
to see, where to go and how to
get there! We can provide you
with brochures and information
for local, regional and national
attractions.
Not only will you find
leaflets, maps, factsheets
and guidebooks, but you
can purchase event, theatre,
attraction and rail tickets to
make the most of your
visit here.
You will find us at
We are open
Victoria Hall, Cultural Quarter,
Stoke-on-Trent City Centre, ST1 3AD
Tel: 01782 236000
stoke.tic@stoke.gov.uk
www.visitstoke.co.uk
Mon to Fri 9.00am – 5.00pm,
Sat 10.00am – 2.00pm,
Closed Bank Holidays.
Stoke-on-Trent
Groups Desk
What can we do for you?
• Accommodation information
• Suggest venues for lunch, dinner and rest-stops
• Coach parking information
• Itineraries
• Attractions information
• Up to date event information
CONTACT THE GROUPS DESK NOW
Tel: 01782 236084 Email: tourism@stoke.gov.uk
Web: www.visitstoke.co.uk/groups
20
www.visitstoke.co.uk/groups
21
Support Services
Stoke-on-Trent Tourism is pleased to offer a range of support services to
help you when planning your group visit to the City, be it for a day, short
stay or longer.
Contact details
Itinerary Planning
For further information please contact:
Sam Hall, Stoke-on-Trent Tourism,
Stoke-on-Trent City Council,
Hanley Town Hall, Albion Street,
Stoke-on-Trent City Centre, ST1 1XP
T: 01782 232817 or 01782 236084
E: tourism@stoke.gov.uk
www.visitstoke.co.uk/groups
Suggestions and ideas for itineraries/packages.
Coach Drivers Maps
The operators listed below offer a wide range
of transport arrangements and can also help
you with route and itinerary planning.
Series of maps highlighting coach
parking, factory shops and attractions
in the individual towns. If you require
more copies please call 01782 236084.
Promotional Print
Supplies of consumer print, general visitor
maps etc, for distribution to members of
booked groups.
Image bank on www.visitstoke.co.uk
A comprehensive selection of images available
for use in your promotional print.
Familiarisation Visits
Come and see everything that Stoke-on-Trent
and the surrounding area has to offer group
visitors at a time and date convenient to you.
Let us know what your group are interested in.
We will then do a personalised itinerary, liaise
with the relevant attractions who will show
you around, and give you all the contacts
and information required to ensure that your
future group visit is a success. Contact the
Groups Desk on 01782 236084/232817 with
an idea of dates when you would like to do
your familiarisation visit and we will organise
everything for you from there.
Web Site
Log on to www.visitstoke.co.uk/groups
for more information on The Potteries,
Stoke-on-Trent.
Stoke-on-Trent based Coach
and Tour Operators
• B
akers Coaches
The Coach Travel Centre,
Prospect Way, Victoria Business Park,
Biddulph, Stoke-on-Trent, ST8 7PL.
T: 01782 522101
F: 01782 522363
• P
rocters Coaches
Dewsbury Road, Fenton,
Stoke-on-Trent, ST4 2TE.
T: 01782 846031
F: 01782 744732
• C
opeland’s Tours
1005 Uttoxeter Road, Meir,
Stoke-on-Trent, ST3 6HE.
T: 01782 334466
Tourist Information Centre
Victoria Hall, Cultural Quarter,
City Centre, Stoke-on-Trent,
ST1 3AD.
T: 01782 236000
E: stoke.tic@stoke.gov.uk
Open: Monday to Friday 9.00am – 5.00pm,
Saturday 10.00am – 2.00pm
Factory Holidays
Factory tours are not available during factory holidays. The dates here are inclusive and
show factory holidays for 2012. Most factory shops remain open but we advise you to check
before you travel. The Visitor Centres are open throughout the year except Christmas week
and New Year’s Day.
Easter
Friday 6th April
and working week
of 9th April
May Day
Monday 7th May
Spring Bank Holiday
Monday 4th June
22
Queens Jubilee
Tuesday 5th June
Annual
Thursday 21st June, Friday
22nd June
and working weeks
of 25th June and
2nd July
Late Summer
Thursday 23rd August,
Friday 24th August and
working week
of 27th August
Christmas
Working week of
24th December
Stoke-on-Trent Coach Maps 2012
Stoke-on-Trent Tourism have produced
a booklet containing a series of maps
highlighting coach parking, factory shops
and attractions in the individual towns.
The booklet should be inside this flap. If it
is missing or if you would like additional
copies, please telephone 01782 236084.