It’s your 2012 group guide to Stoke-on-Trent The Potteries www.visitstoke.co.uk There’s always something going on Contents The Potteries6 Nearby Pottery Attractions 12 Shopping and Markets13 Manchester Stoke-on-Trent Birmingham Gardens and Historic Houses 14 Leisure and Entertainment 16 Accommodation and Meal Stops18 London Support Services22 Welcome Stoke-on-Trent is a unique City affectionately known as The Potteries. With its rich industrial heritage it has respectfully claimed the title of World Capital of Ceramics. The City boasts many visitor centres, award winning museums, over 25 pottery factory shops and the exclusive Staffordshire Hoard. Come and visit the Trentham Estate with its Italian Gardens, Shopping Village, Monkey Forest, Aerial Extreme and mile long lake. We are also the closest city to Alton Towers Theme Park. A day will not be enough! The City is located less than an hour from Birmingham, Manchester and Liverpool and only one and a half hours from London Euston by train. Welcome There’s always something going on here A34 A527 Manchester and the North A50 M6 Staffordshire Peak District 16 Chester and North Wales Tunstall A500 B5051 A53 Burslem Stoke-on-Trent City Centre (Hanley) A34 Alton Towers & Ashbourne A52 Newcastleunder-Lyme Stoke How to use this guide Fenton A53 This guide is divided into themes: The Potteries; Shopping and Markets; Leisure and Entertainment; Gardens and Historic Houses; Accommodation and Meal Stops. Within The Potteries you’ll find visitor centres, factory tours, museums and factory shops. To help plan your visit to The Potteries, we’ve grouped the pottery attractions into clusters – the City Centre; the North of the City; and the South of the City. Please use this guide in conjunction with the coach maps which are in the inside back cover of this guide. A50 Longton Alton Towers A500 15 Birmingham and the South A50 Stone The Wedgwood and Visitor Centre Stafford The Trentham Estate A34 M6 Derby and the East Barlaston For smaller groups Throughout this guide this symbol * has been used to indicate smaller factory shops and attractions that may be too small to cope with large numbers, please check first. Key to symbols Access information Factory Shops Pottery Cafés Refreshments Look out for the symbol (wheelchair symbol) which indicates attractions with facilities suitable for visitors with disabilities. More detailed information is available on the Disabled Go website www.disabledgo.info Factory Tours Family Fun Gift Shop Ceramic Attractions Car Park Behind the Scenes Tours Museums Coach Park Coach Passport Participant Historic House Overseas Delivery Gardens Toilets VAQAS Accredited (National Visitor Attraction Quality Assurance Scheme) All Weather Attractions Wheelchair Accessible Toilet www.facebook.com/visitstoke For detailed information on facilities which are suitable for disabled visitors please see www.disabledgo.info www.twitter.com/visitstoke For more information call the Tourist Information Centre 01782 236000 or visit our website www.visitstoke.co.uk/groups 2 Cover Images: Moorcroft painter, Portmeirion, Trentham Italian Gardens, Trentham Monkey Forest, Emma Bridgewater Shop, Factory Shopping, Wedgwood Visitor Centre, Wedgwood Museum, The Roaches, Staffordshire Hoard. Published by Stoke-on-Trent Tourism. Whilst every effort has been made to ensure that the information contained in this brochure is correct, Stoke-on-Trent City Council cannot accept responsibilities for any inaccuracies. www.visitstoke.co.uk/groups 3 Here are some ideas for your group to make the most of your time. Obviously everything can be mixed and matched depending on what your group’s interest are and how long you are here for. Take a look through this guide for more ideas. Shop till You Drop Portmeirion, Longton. 12.30pm Wedgwood and Royal Doulton Outlet Store, Festival Park. LunchAfter shopping have a light lunch in the café. 2pm Moorcroft Factory Shop, Burslem. 2.40pm Poole Pottery and Royal Stafford, Burslem. 3.15pm Burleigh, Burslem. 4pm Churchill, Tunstall. 4.45pm Denby, Freeport, Talke. Let us know what your group are interested in. We will then do a personalised itinerary, liaise with the relevant attractions who will show you around, and give you all the contacts and information required to ensure that your future group visit is a success. 4 Look out for this symbol Factory Tours Wedgwood Have a brand new fully guided factory tour for you to enjoy to give you a special insight into the skilled processes available today. MorningThe Staffordshire Hoard at The Potteries Museum and Art Gallery A chance to see the unique Staffordshire Hoard, the largest collection of Anglo-Saxon treasure ever found. Lunch The Museum Café Afternoon Gladstone Pottery Museum Visit the only complete Victorian pottery factory with bottle kilns, cobbled courtyard and toilet exhibition. Royal Itinerary To find out the skills and craftsmanship that go into producing our famous pottery take a factory tour around Moorcroft, Wedgwood, Aynsley of Longton or Emma Bridgewater. Chat to the people responsible for producing these wonderful items. The dedication, training, skill and expertise involved in the individual tasks from tubelining, painting, lithographing and glazing. Contact the Groups Desk on 01782 236084/232817 with an idea of dates when you would like to do your familiarisation visit and we will organise everything for you from there. In the year of the Diamond Jubilee come and see our Royal connections from a factory tour at Aynsley to see the commemorative products being made, the Royal deer park at The Trentham Estate and the Wedgwood Museum for items on display made for royalty. Pots and Perennials IMPORTANT: Advanced booking is necessary for all tours and some tours do have a minimum and maximum number for the size of the groups. Please check at the time of booking. Morning Wedgwood Visitor Centre and Museum. Afternoon The Trentham Estate. Price £10 per person. Booking See page 12 & 15 for details. Diamond Jubilee commemorative ware Come and watch this wonderful ware being made on a factory tour and then shop for gifts and memorabilia from the City where they are being made. National Brewery Centre – The Half Hogshead Tour Guided tour of the Brewing Experience incorporating the Bass Collection and NEW William Worthington’s Brewery, and led by one of our specialist tour guides. Find out why beer is the nation’s favourite tipple with a full tasting session with guidance on how its made, how to taste it and matched with food freshly prepared on site. Price: £22.50 per person Minimum: 20 people Duration: 2 hours Staffordshire Hoard Tours Familiarisation Visits Come and see everything that Stoke-on-Trent and the surrounding area has to offer group visitors at a time and date convenient to you. What’s New for 2012 The Hoard and History 10.30am Aynsley and Leeds Pottery in Longton. Morning coffee on arrival at Aynsley. Leave the coach at Aynsley and people can walk 5 minutes to shop at Leeds Pottery too. 11.30am Before confirming your itinerary please do check out times and availability of factory tours and opening times of attractions. It is advisable to book at each venue prior to arrival. Behind the Scenes Tours Planning your visit Itinerary ideas Staffordshire Hoard A bigger and better exhibition of the unique and most valuable Anglo-Saxon treasure ever found will be held at the Potteries Museum and Art Gallery from July for over 12 months. Nearby Visit the nearby attractions of Royal Crown Derby and Denby Visitor Centres for even more pottery! Take a guided tour of the new Staffordshire Hoard Exhibition and discover some of the stories behind the Staffordshire Hoard. Hoard by torchlight tours also available. Price: £3 per person Maximum: 15 people per tour Coach Driver’s and Group Organiser’s Passport The new, updated Coach Driver’s and Group Organiser’s Passport and Group Discount Card are now available. This scheme encourages users to start building a collection of stamps in their ‘Passport’. And every fifth one results in a gift voucher worth £10, which can then be redeemed at any participating venue. Drivers and group organisers who bring groups of 15 or more into Stoke-on-Trent will be entitled to one stamp at each participating attraction or factory shop when they stay for more than 30 minutes, or include a meal stop. The £10 vouchers can then be redeemed at all participating venues. New venues included within the scheme include Stoke-on-Trent Museums, Wedgwood Visitor Centre and Museum and The Trentham Estate. Discount Cards Group travel organisers will also be able to obtain ‘10% Discount Cards’ for each member of their group. Valid for all purchases over £30, the cards can be requested up to seven days before the date of visit. For more information about these incentive schemes telephone 01782 236084 or visit www.visitstoke.co.uk/groups www.visitstoke.co.uk/groups 5 The Potteries Museum and Art Gallery Emma Bridgewater Pottery Café and Factory Outlet Discover our stunning Staffordshire Hoard display and the history of The Potteries, including the world’s greatest collection of Staffordshire ceramics. See a Spitfire and all sorts of art and craft. Relax at the Café Museum or browse the Foyer Shop for unique quality gifts. Follow children’s trails and enjoy drop in activities. Plan your visit at www.stoke.gov.uk/museum Enjoy a day out at our delightful Victorian working factory. Dine, take a factory tour, decorate your own masterpiece and shop for factory seconds and amazing gifts. City Centre including the Cultural Quarter and Festival Park The Potteries City Centre including the Cultural Quarter and Festival Park 0 A5 Ford Green Hall Burslem 2 miles HA NOV ER STREET P IC CA DIL LY IDGE ROAD COBR RD ST RE ET BR O AD O D ST T RO AD Emma Bridgewater Factory Outlet & Pottery Café T EN Fenton 0.3 mile New Vic Theatre Newcastle-under-Lyme 2.0 miles LY H AL LD Victoria Hall ET ST RE ET Town Hall RE REET Cultural Quarter Boundary The Wedgwood & Royal Doulton Outlet Store is the ideal shopping destination for groups. Shoppers will find all major brands including Wedgwood, Royal Doulton, Waterford and Royal Albert all under one roof. Exquisite tableware and beautiful crystal, all at unbelievably low prices. With reductions of up to 75% off retail prices and an abundance of great gift ideas, there is something to suit every budget. The superb location is approximately 15 minutes from junction 15 or 16 of the M6. Free coach parking, group organiser incentives and refreshments available in the instore café. N Stoke Repertory Theatre 1.5 miles STR EET COACH PARKING Hinde Street, on Highway Fenton & Longton HI ND ES TR EE T Stoke Y WA LD IES ER TT PO H F IE N CA LIC O N S T DS ST During 2012 there maybe changes to the road layout around the City Centre due to building work on the new bus station. For up-to-date information visit www.visitstoke.co.uk and click on ‘Get around’. BUS STATION IEL Police Station HN JO RE UA SQ HF Library ET RE ST IMPORTANT LIC EET TR AS SD ET RE ST ER RN WA T EE TR E TH BE Potteries Museum & Art Gallery AD O BR N IO T ALL S BAGN ET STRE ALBION Mitchell Arts Centre L O LL AL B IL AD CC E PI Regent Theatre ID MA EA L CH Daytime Only PS TH SOU EET STR MARSH Daytime Only PA L Bethesda Street, City Centre, Stoke-on-Trent, ST1 3DW T: 01782 232323 E: museums@stoke.gov.uk Maximum Group Size: No limit apart from guided tours: 15. Group Rate: Donations welcome. Guided tours of Ceramic Gallery available at £1.50 per person. Advanced Booking Necessary: Yes – essential via reception. Contact: Visitor Services Officer. F REE ET STRE TRINITY ROAD CH ST ETRURIA The Wedgwood and Royal Doulton Outlet Store CE LD (Potteries Shopping Centre) Coach Set Down/ Pick Up Point RA IE BROAD ST RE ET EET STR IEL R LI Staffordshire Hoard at The Potteries Museum & Art Gallery ST Y WA ES RI TE T PO EG CH R TE A52 Ashbourne & Alton Towers EET STR FORD STAF COACH PARKING S WAY TERIE POT IGH HF BIR Hinde Street, on Highway Burslem & Tunstall Rd) ME A5 3E TR UR IA g (Rin S LE AR CH LIC T HN S T R E E COACH PARKING Stoke ST LL HA BUS STATION ET LL ST BAGNA City Centre ST JO T EE STR N NN CA ALBION SQUARE E A (see Map 2a) LL STRE LBION DA ES TH ET BE RE ST ER RN WA Etruria Industrial Museum MA Cultural Quarter Boundary AD RO LE VA New Vic Theatre Newcastle-under-Lyme 2.0 miles GH OU CL ET RE ST ID 0.3 miles RIA RU ET A500 (M6) L D OL PS LA NE PA L EA The Sentinel T T HS AC NTB HU EET STR TRINITY CH The Wedgwood Moat & Royal Doulton House Hotel Outlet Store FO RG E Indoor & Outdoor Markets ET RE ST ETRURIA ROAD POTTERIES SHOPPING CENTRE D FFOR STA Quality Hotel TH OU ET S TRE MARSH S Waterworld ROAD T A50 ALL ST NEW H Coach Set Down Only AD TOWN RO ET NORTH STRE SH AR FESTIVAL PARK (Bryan St) QUADR AN SAMPSON ST M • Ten Pin • Dry Ski Centre • 10 Screen Cinema COACH PARKING BREWERY ST T STREE The Dudson Museum Burslem & Tunstall T BRYAN STREE ET E STRE HOP K YOR 3 miles ROAD TOWN Tunstall Forge Lane, Etruria, Stoke-on-Trent, ST1 5NP T: 01782 284056 E: factory.shop@wwrd.com Cultural Quarter Open: Mon to Sat 9.00am – 5.00pm, Sun & Bank Holidays 10.00am – 4.00pm. Please telephone for Christmas opening times. Refreshments: Coffee shop on site. Coach Parking: On site. Car park Coach park Toilets Wheelchair accessible toilet Overseas delivery Refreshments Open: Mon to Sat 9.30am – 5.30pm, Sun 10.00am – 4.00pm. (Pottery Cafe closes 1 hour earlier). Factory Tours: Mon to Thurs 10.00am, 11.30am and 1.30pm. Fri 10.00am and 11.30am only. Not available at weekends. Minimum Recommended Visit Time: 2 hours. Refreshments: Hot and cold food and drinks, snacks and sandwiches, maximum capacity 40. Coach Parking: On Site. www.stoke.gov.uk/museum www.emmabridgewaterfactory.co.uk Etruria Industrial Museum Dudson Museum Discover how they put the ‘bone’ in bone china at the last working steam-powered potters’ mill in Britain. Includes a Bone and Flint Mill and family-friendly interactive exhibition. Visit when the mill is ‘in steam’, when the 1903 boiler is fired, and the 1820s ‘Princess’ beam engine powers the historic machinery. Discover the 211 year history of the oldest surviving family business in the ceramic tableware industry. Explore the original Dudson factory courtyard and bottle oven housing a wonderful collection of Dudson pottery including figures, jasperware, stoneware and hotel-ware. Lower Bedford Street, Etruria, Stoke-on-Trent, ST4 7AF (Disabled car park, for main car park follow ST1 4RB) T: 01782 233144 E: etruria@stoke.gov.uk Minimum Number: 10. Maximum Group Size: 60. Group Rate: Call for details. Advanced Booking Necessary: Yes. www.stoke.gov.uk/museum 6 Open: Mon to Sat 10.00am – 5.00pm, Sun 2.00pm – 5.00pm For Christmas opening visit the website. Minimum Recommended Visit Time: 1.5 hours. Refreshments: Tearoom offering light refreshments, maximum capacity 40. Coach Parking: Pick up and set down point available. Coach parking in Hinde Street. Eastwood Works, Lichfield Street, City Centre, Stoke-on-Trent, ST1 3EJ T: 01782 201328 E: info@emmabridgewater.co.uk Minimum Number: 10. Maximum Group Size: 40. Group Rate: Admission to site is free. Charge applicable for factory tours and per decorated item in the Pottery Café. Telephone for information about group packages. Advanced Booking Necessary: Yes. Contact: Clodagh Cherry. Open: Please see website for opening days and times. Minimum Recommended Visit Time: 1 hour. Refreshments: Tearoom offering teas, coffees, biscuits and cakes. Maximum capacity: 30. Coach Parking: Off Etruria Vale Road with footpath and footbridge over canal to Museum. If using sat nav follow ST1 4RB. Hope Street, City Centre, Stoke-on-Trent, ST1 5DD T: 01782 285286 E: dudsonmuseum@vast.org.uk Maximum Group Size: 40. Group Rate: Free. Advanced Booking Necessary: Yes. Contact: Alison Morgan. Open: Mon to Fri 10.00am – 3.00pm. Minimum Recommended Visit Time: 45 minutes. Refreshments: Coffee shop serving hot and cold snacks. Maximum capacity: 40. Coach Parking: Pick up and set down point available. Few minutes to coach park (Bryan Street). www.dudson.com www.visitstoke.co.uk/groups 7 Churchill Poole Pottery and Royal Stafford Burleigh* Poole Pottery and Royal Stafford Factory Outlet offers a wide range of seconds and discontinued lines. The Poole Living Glaze and Andrew Tanner collection, together with Royal Stafford’s tableware patterns, including the Eva Zeisel designer range. Also on site a Ceramic Café where you can create your own unique and colourful piece of tableware or giftware. Visit our stunning and unique factory shop. Huge array of designs – archive patterns on tableware, natural white kitchenware, excellent seconds and discontinued lines. Enjoy our log fire, tea and coffee. We welcome coaches any time for shopping and a tea and coffee break. The North of the City – Burslem and Tunstall The Potteries The North of the City – Burslem and Tunstall T HIGH S © David Loftus 2009 EW ET AR K RO AD M T T EE ILE TR ST NS RE ZIO Dudson T ET Factory EAS ET Outlet ET E RE R T NO S ST T T PIT Moorcroft RT TIS P P HR ITT Factory Shop BA ST EST D W Moorcroft Marlborough Way, High Street, Tunstall, Stoke-on-Trent, ST6 5NZ T: 01782 525203 E: sue.woodward@ churchillchina.plc.uk Maximum Group Size: 50 Advanced Booking Necessary: Yes CH R D A5 3L EW KN EE RD A5 RO A D AD T RO REE OO Heritage Visitor Centre DBA St John's Church SAN WY CL IFF ES NE LA Coach Set Down/ Pick Up Point RL TE WA RL T FU E RE G Ford Green Hall Smallthorne 3.0 miles N ST ON ROA B5050 K AN DB O O S ST BURGES Kilnworx Climbing Centre ND NILE S T EEN STREE QU E T ST P OR Burleigh ST N ORT LA NEWP TLE NEWCAS PL W 1 05 B5 LA OR T EE The Manor House Hotel A527 0.3 miles A500 (M6 J16) 0.6 miles MO TR Denby Factory Outlet Shop T 0 51 D B5 PL KET MAR (One Bay) IN TA UN FO ST Churchill Factory Shop is perhaps one of the area’s best kept secrets. Having built a reputation for focusing on quality, innovation and design, these values are reinforced by the superior range of brands including Jamie Oliver, Cath Kidston and RHS. With substantial discounts on offer, don’t miss out! Port Vale Football Club HA MI L 0.3 miles Poole Pottery and Royal Stafford Barewall Gallery N AD RO TIA CO A 50 S Tunstall COACH PARKING WAY LEY RIND ES B JAM Biddulph Grange Garden AY LL W CHE MIT AC E ALD GIN RE A500 (M6 J16) 0.5 miles 2 miles Y WA PL GH OU OR RLB MA Rode Hall & Gardens Kidsgrove A50 Churchill China 0 EL R DE City Centre (Hanley) Contact: Sue Woodward Open: Mon to Sat 9.00am – 5.00pm, Sun 10.00am – 4.00pm. Closed Christmas Day, Boxing Day, New Years Day. Minimum Recommended Visit Time: 30 minutes to 1 hour. Coach Parking: On site. Wedgwood Place, Burslem, Stoke-on-Trent, ST6 4EE T: 01782 525419 E: shop@royalstafford.co.uk Maximum Group Size: 50. Contact: Shop Assistant. Advanced Booking Necessary: No. 1.3 miles Moorcroft Heritage Visitor Centre Sandbach Road, Burslem, Stoke-on-Trent, ST6 2DQ T: 01782 820515 E: heritagevisitorcentre @moorcroft.com Minimum Number: 20. Maximum Group Size for Guided Factory Tour: 50. Group Rate for Guided Factory Tour: Adult £3.50, Child (11 – 16) & Concessions £2.50. Advanced Booking Necessary: Yes, for guided factory tour. Contact: Barbara Mountford. Open: Mon to Fri 10.00am – 5.00pm, Sat 9.30am – 4.30pm. Closed Sundays. Open bank holidays. Minimum Recommended Visit Time: 1 hour. Coach Parking: Adjacent. www.moorcroft.com 8 Car park www.royalstafford.co.uk www.burleigh.co.uk Moorcroft Factory Shop Dudson Factory Outlet Barewall Gallery Professional ceramic hotelware, available for home use at discounted prices. Art and Ceramics Gallery and shop selling original art and collectable ceramics by local producers many which celebrate the unique Potteries Heritage. The shop offers a selection of hand crafted giftware and table lamps. Pieces for sale are seconds with prices up to 20% off usual retail prices. For everyone visiting there will be the chance to seek out our special offer in-store promotions. Stock is subject to availability. Phoenix Works, Nile Street, Cobridge, Stoke-on-Trent, ST6 2BH T: 01782 820505 E: factoryshop@moorcroft.com www.moorcroft.com Open: Mon to Fri 10.00am – 5.00pm, Sat 9.30am – 4.30pm. Closed Sundays. Open Bank Holidays. Coach Parking: Roadside. www.moorcroft.com Coach park Toilets Open: Mon to Sat 9.00am – 5.00pm, Sun 10.00am – 4.00pm. Minimum Recommended Visit Time: 1 hour. Refreshments: Tea and coffee available. Coach Parking: On street. www.churchill-direct.com Nile Street, Burslem, Stoke-on-Trent, ST6 2BA T: 01782 821075 Described as the world’s best kept secret, a visit will reveal Moorcroft’s unique handcrafted, quality, collectable art pottery. Factory tours, shopping, museum and bottle oven come together creating an unforgettable experience. Please refer to our advert on page 21. Open: Mon to Sat 9.30am – 5.00pm. Closed Sundays. Closed Christmas Day, Boxing Day, New Years Day, Good Friday and Easter Monday. Refreshments: Light refreshments, hot and cold drinks. Coach Parking: On Nile St nearby. Middleport Pottery, Port Street, Burslem, Stoke-on-Trent, ST6 3PE T: 01782 577866 E: info@burleigh.co.uk Advanced Booking Necessary: Booking is preferred. Contact: Telephone 01782 577866 to make a booking. Wheelchair accessible toilet www.dudson.com Refreshments 2 – 4 Market Place, Burslem, Stoke-on-Trent, ST6 4AT T: 01782 258843 E: info@barewall.co.uk Open: Mon to Fri 9.30am – 5.30pm, Sat 10.00am – 4.30pm. Closed Sundays. www.barewall.co.uk Denby Factory Outlet Shop Save up to 50% off rrp on a wide selection of Denby pottery in quality seconds. Choose from classic stoneware patterns and Denby porcelain favourites. Freeport, Talke Retail Park, Pit Lane, Stoke-on-Trent, ST7 1XD T: 01782 777418 Open: Mon to Sat 10.00am – 6.00pm. Sun 11.00am – 5.00pm Late night shopping Thurs till www.denby-factory-shops.co.uk Overseas delivery E: factory.outlet@dudson.com Open: Mon to Fri 9.00am – 5.00pm. Coach Parking: On site. 8.00pm. Closed Christmas Day. Minimum Recommended Visit Time: 1 hour for the Freeport Outlet Mall. Coach Parking: On site. Moorcroft Factory Tour www.visitstoke.co.uk/groups 9 Aynsley China, Trentham Portmeirion, Stoke Portmeirion, Longton Brand new retail outlet opened in 2011 selling a wide selection of best quality fine bone china, giftware, tableware and figurines. Many items at discounted prices. Also available are the group brands of Belleek and Galway Crystal. With Spode and Royal Worcester now under Portmeirion Groups umbrella, our factory shops have even more choice, with seconds at least 30% off retail prices. Including Spode’s Blue Italian, as well as Royal Worcester’s Evesham Gold, Portmeirion’s Botanic Garden and Sophie Conran. You’re sure to find a bargain. With Spode and Royal Worcester now under Portmeirion Groups umbrella, our factory shops have even more choice, with seconds at least 30% off retail prices. Including Spode’s Blue Italian, as well as Royal Worcester’s Evesham Gold, Portmeirion’s Botanic Garden and Sophie Conran. You’re sure to find a bargain. London Road, Stoke, Stoke-on-Trent, ST4 7QQ T: 01782 743649/411756 E: stokeshop@ portmeiriongroup.com 473 King Street, Longton, Stoke-on-Trent, ST3 1EU T: 01782 326661 E: longtonshop@ portmeiriongroup.com The South of the City – Longton and Stoke The Potteries The South of the City – Longton and Stoke KIN G SID ING SP L ST RE ANC HOR ROA D Fenton, Stoke & City Centre A5 00 7 Portmeirion ET BRIDGE 14' 6" BRIDGE 14' 00" Aynsley ST RE ET A50 NO R WE ST LAN DON ST CO MM AN D HAR BER CHADWICK ST ER C E ST R Y ROAD COYNE ON ST MEI RHAY ROA D TH China SU Leeds TH Pottery ER LAN DR OAD A5 00 7U TT Gladstone OX Pottery ET ER Museum RO AD E ST REE T TR AN SP T KE OR T A500 & M6 Stoke & City Centre AR M LA NE Town Hall & Indoor Market St James Church MA CO TR OA D A50 A50 A500 5 Longton A34 & M6 J15 South SLY RO S Uttoxeter Derby & M1 D NR National Brewery Centre The Wedgwood Visitor Centre & Wedgwood Museum 4.0 miles Portmeirion, Trentham Royal Crown Derby The Trentham Estate 2.0 miles 2.0 miles Fire Station Denby Visitor Centre Aynsley China, Trentham Unit 5 Trentham Shopping Village, Trentham Estate, Stoke-on-Trent, ST4 8AX T: 01782 657699 E: factoryshop@aynsley.co.uk Advanced Booking Necessary: No Contact: Alison Bennion Open: 1st Jan – 29th Mar Mon to Sun 10.00am – 5.00pm 30th Mar – 31st Dec Mon to Sat 10.00am – 6.00pm, Sun 10.00am – 5.00pm. Closed Christmas day. Coach Parking: On site 2.0 miles Festival Park City Centre (Hanley) Burslem & M6 North AD RO AD RP OO L LI VE T ST RE E EET E STR Gladstone Pottery Museum A wide selection of the UK’s favourite best quality fine bone china. Giftware, tableware, seconds and discontinued lines, all at discounted prices. Stockists of Belleek and Galway Crystal. Light refreshments available in our Coffee Shop. Take a tour of one the last working fine bone china factories in England. With Spode and Royal Worcester now under Portmeirion Groups umbrella, our factory shops have even more choice, with seconds at least 30% off retail prices. Including Spode’s Blue Italian, as well as Royal Worcester’s Evesham Gold, Portmeirion’s Botanic Garden and Sophie Conran. You’re sure to find a bargain. Visit the only complete Victorian pottery factory from the days when coal burning ovens made the world’s finest bone china. See traditional skills, original workshops, the cobbled yard and huge bottle kilns that create an atmospheric timewarp that has no equal. Visit the gift shop with exclusive handmade pottery, books and gifts. Fenton & Longton CITY RD A5007 CAMPBELL ROAD W HIE KING ST BRIDGE 12' 00" LDO N RD Alton Towers Uttoxeter Derby & M1 A50 A500 Stoke A34 & M6 J15 South Britannia Stadium Longton Express by Holiday Inn Leeds Pottery* Factory shop offering an extensive range of tableware and giftware at greatly reduced prices. 137 – 143 Sutherland Road, Longton, Stoke-on-Trent, ST3 1HZ T: 01782 332492 E: info@hartleygreens.com Open: Mon to Thurs 9.00am – 4.30pm, Fri 9.00am – 2.30pm, Sat by prior appointment only. Closed Sun and Bank Holidays. Coach Parking: On site. www.leeds-pottery.co.uk Car park Portmeirion, Trentham LONSDAL ST GL EB E PL LL PB E M ST HW OL FE CA D A O R N O D N LO ET Holiday Inn 10 Aynsley China, Longton D ROA AD Stoke Minster STRE www.portmeirion.com ORIA CH www.portmeirion.com VICT RO UR Indoor & Outdoor Market Repertory Theatre OAD G T AY SW www.aynsley.co.uk KR IN CH RE ST A RO EK LE Stoke LEE AD EM NG ET RO KI E EB GL ET Advanced Booking Necessary: No. Contact: Natisha Cooke. Open: Mon to Sat 9.00am – 5.15pm, Sun 10.00am – 4.00pm. Please telephone for Christmas & Bank Holiday openings. Coach Parking: On site. Ashbourne & Alton Towers 52 DA BRIDGE 10' 3" A52 ILL Civic Centre & Kings Hall D T E STR SH FL City Centre (Hanley) ROA RT AS ELENOR A500 EET D ELAN COP HA STR VALE TION STA L ON O SHELT A52 Newcastle -under-Lyme A34 & M6 J15 South LICHFIELD STREET O ST D RO Portmeirion City Centre (Hanley) KE BRIDGE 13' 6" RD Newcastle -underLyme Advanced Booking Necessary: No. Contact: Amanda Bennett. Open: Mon to Sat 9.00am – 5.15pm, Sun 10.00am – 4.00pm. For Christmas and Bank Holiday openings please telephone. Coach Parking: On site. Coach park Sutherland Road, Longton, Stoke-on-Trent, ST3 1HZ T: 01782 339420 E: factoryshop@aynsley.co.uk Advanced Booking Necessary: Yes. Contact: Alison Bennion. Open: Mon to Thurs and Sat 10.00am – 5.00pm, Fri 10.00am – 4.00pm, Sun & Bank Holidays 11.00am – 4.00pm. Closed Easter Sunday, Christmas Day, Boxing Day & New Years Day. Factory Tours: By prior arrangement only. £3.00 per person. Minimum 12 people for the tour. Refreshments: Coffee shop seating up to 60. Open: Tues to Fri 11.00am – 3.00pm, Sat 10.00 – 4.00pm. Coach Parking: On site. www.aynsley.co.uk Toilets Wheelchair accessible toilet Unit 230 Trentham Shopping Village, Trentham Estate, Stoke-on-Trent, ST4 8AX T: 01782 657828/743418 E: trenthamshop@ portmeiriongroup.com Advanced Booking Necessary: No. www.portmeirion.com Overseas delivery Refreshments Contact: Barbara Hobson. Open: 1st Jan to 29th Mar Mon to Sun 10.00am – 5.00pm. From 30th Mar to 31st Dec Mon to Sat 10.00am – 6.00pm, Sun 10.00am – 5.00pm. Closed Christmas Day. Coach Parking: On site. Uttoxeter Road, Longton, Stoke-on-Trent, ST3 1PQ T: 01782 237777 E: gladstone@stoke.gov.uk Minimum Number: 10. Group Rate: Adult £3.95, Guide £25.00. Please note that the group rate is suspended during Stoke-on-Trent school holidays, except summer holidays. Advanced Booking Necessary: Yes. Contact: Visitor Services. Open: Mon to Sun 10.00am – 5.00pm. Refreshments: Restaurant offering full range from snacks to full menu including buffets – booking essential. Maximum capacity 54. Minimum Recommended Visit Time: 2 hours. Coach Parking: On site. www.stoke.gov.uk/museum www.visitstoke.co.uk/groups 11 Nearby Pottery Attractions The Wedgwood Visitor Centre and Museum is the perfect destination for tour groups and travel trade excursions. Just a couple of hours from London, and less than an hour from Birmingham or Manchester, the world famous home of Wedgwood is located on the outskirts of The Potteries and offers a unique chance to immerse yourself in the heritage of Britain’s greatest luxury ceramics company. The award winning facilities combine 250 years of history, craftsmanship and creativity into a rich experience that all ages can enjoy including a crafts skills demonstration area, stunning museum galleries, a fine art collection, excellent shopping facilities including a large new factory outlet and superb restaurants. The Wedgwood experience is something not to be missed if you are travelling in the Heart of England. Barlaston, Stoke-on-Trent, ST12 9ER T: 01782 282986 E: bookings@wwrd.com Minimum Number: 12. Group Rate: Adult £8.00, Child (5-16) £7.00, Concessions £7.00, School groups £6.00 Advanced Booking Necessary: Yes. Contact: Visitor Centre. Open: Mon to Fri 10.00am – 5.00pm, Sat & Sun 10.00am – 4.00pm. The site is closed between Christmas and New Year. Factory Tours: Available Mon to Thurs between March and October. Refreshments: 200 seater self-service restaurant and 50 seater tea room. Minimum Recommended Visit Time: 2 hours. Coach Parking: On site. Shopping and Markets The Trentham Estate Shopping Village Shopping and Markets The Wedgwood Visitor Centre & Wedgwood Museum As well as fantastic factory shopping, Stoke-on-Trent has plenty more to offer to Shopaholics! The City Centre has a vast range of high street shopping with the Potteries Shopping Centre, indoor and outdoor markets and independent retailers particularly in the Cultural Quarter. The Shopping Village at Trentham provides the perfect shopping destination with an array of the finest specialist outlets ranging from luxury homeware, distinctive arts and crafts, antiques and food specialist shops, together with a large Garden Centre which offers a huge range of innovative home and garden products. There are plenty of opportunities for eating out and fine dining on the 800 acre site. Markets can be found in the City Centre and other Pottery towns. The nearby towns of Leek and Newcastle-under-Lyme are well worth a visit for their antique and bric-a-brac markets. www.wedgwoodvisitorcentre.com www.wedgwoodmuseum.org.uk Treat yourself at Trentham with 50 shops, 14 cafes and restaurants and a massive garden centre all set in a charming timber lodge village. With art and ceramics, outdoor, craft, hobby, fashion, accessories, home and lifestyle, food, health and beauty, gifts and collectables – there are shops to suit every taste. Nearby Pottery Attractions Some of the fantastic attractions are just a short drive away. Royal Crown Derby Visitor Centre Denby Visitor Centre Experience 260 years of history at one of the world’s best known English Fine Bone China manufacturers. See artists and craftsmen demonstrating the skills that make Royal Crown Derby so unique on an informative guided tour around the factory and museum. Discover a huge range of new, current and discontinued seconds in the largest Denby Factory Shop, along with unique offers and first quality in the Denby Home Store. The Visitor Centre has pottery tours, free daily cookery demonstrations, cookery, garden and gift shops, a museum, restaurant and regular events throughout the year. 194 Osmaston Road, Derby, DE23 8JZ T: 01332 712833 E: enquiries@ royalcrownderby.co.uk Group Rate: £4.50 per person for groups of 20+ Advanced Booking Necessary: Yes Open: Visitor Centre, Mon to Sat 10.00am – 5.00pm. For details of holiday opening please refer to website. Factory tour available 11.00am and 1.30pm. Refreshments: Duesbury Coffee Shop which provides homemade light lunches, tea, coffee and cakes. Café closed on weekends. Minimum Recommended Visit Time: 2 hours Coach Parking: On site www.royalcrownderby.co.uk 12 Car park Coach park Denby, Derbyshire, DE5 8NX (just off A38 north of Derby) T: 01773 740799 E: visitor.centre@denby.co.uk Group Rate: Free admission to Visitor Centre and Shops. Factory Tours available daily Feb to Oct (Tours are chargeable). Advanced Booking Necessary: Yes Open: Mon to Sat 9.30am – 5.00pm, Sun 10.00am – 5.00pm (Visitor Centre) 11.00am – 5.00pm (Factory Shop & Home Store). Closed Christmas Day and Boxing Day. Minimum Recommended Visit Time: 2 hours Refreshments: Self-service restaurant. Coach Parking: On site. www.denbyvisitorcentre.co.uk Toilets Wheelchair accessible toilet Open: Mon to Sat 10.00am – 6.00pm, Sun 10.00am – 5.00pm. Seasonal variations apply. Coach Parking: FREE on site. Stone Road, Trentham, Stoke-on-Trent, ST4 8JG T: 01782 646646 E: enquiry@trentham.co.uk Advanced Booking Necessary: No. Overseas delivery City Centre Shopping www.trentham.co.uk Potteries Shopping Centre Markets Over 100 stores and shops with various high street brands, spread over 3 floors. Fully undercover with toilet and full refreshment facilities available. All the markets are general markets, selling food, clothing and household goods. City Centre, ST1 1PS T: 01782 289822 E: potteries-information @capshop.co.uk Open: Mon, Tues, Wed, Fri, Sat 9.00am – 5.30pm, Thurs 9.00am – 8.00pm, Sun 10.00am – 4.00pm, Bank Holidays 10.00am – 5.00pm Coach Parking: Adjacent (Bryan Street). Charge £3.50 per day. Tunstall: Weds, Fri, Sat (indoor). Burslem: Fri (outdoor). City Centre: Mon to Sat (indoor), Weds, Fri, Sat (outdoor). Stoke: Weds, Fri, Sat (indoor and outdoor). Fenton: Thurs (outdoor). Longton: Weds, Fri, Sat (indoor). Newcastle: Mon, Weds, Fri, Sat (general), Tues & Thurs (antiques, collectables, memorabilia). Farmers market 3rd Friday of every month. Leek: Weds, Fri, Sat (indoor), Wed (outdoor), Sat (antiques), Fine Food Market 3rd Saturday of every month. www.potteries.uk.com Refreshments www.visitstoke.co.uk/groups 13 Gardens and Historic Houses Gardens and Historic Houses The Trentham Estate – Trentham Gardens Surprisingly Stoke-on-Trent has some fantastic garden attractions, including the most exciting day out in the country at the Trentham Estate. There is something for everyone – formal gardens and fountains, wild and colourful prairies, show gardens, woodland and lakeside walks, an adventure playground and Britain’s first 2 mile Barefoot walk, great for your feet, health and general well being. With parkland originally designed by Capability Brown and gardens laid out by Sir Charles Barry, this former estate of the Dukes of Sutherland, became a playground of the people in the early 20th century. The contemporary revival of the Italian Gardens was led by renowned designer Tom StuartSmith, who along with the Trentham team revitalised the 10-acre Victorian garden. Piet Oudolf’s Rivers of Grass and Floral Labyrinth schemes add further contemporary inspiration to garden visitors. Do a miniature tour of the world at the National Trust’s beautiful Victorian Garden Biddulph Grange. Ford Green Hall is a 17th Century manor house with richly furnished rooms and a herb garden. Visit the Shugborough Historic Estate where you leave behind the 21st century and step into the real working environments of the Complete Working Historic Estate. Rode Hall with its seasonal snowdrop walks, rhododendron and azalea displays complete our garden extravaganza. Trentham Italian Garden Shugborough Stone Road, Trentham, Stoke-on-Trent, ST4 8JG T: 01782 646646 E: enquiry@trentham.co.uk Minimum Number: 12. Biddulph Grange Garden Group Rate: Must pre-book and pre-pay. Summer (from 31st Mar – 1st Nov) Adult £7.00, Concession & Children £6.00. Disabled persons/carers £3.75. (from Nov 2011 to 30th Mar 2012) Adults £2.50, Concession & Child £2.50. Access to Trentham Shopping Village is FREE. The new look gardens have matured into some of the finest in Britain, described by Alan Titchmarsh as one of the ‘UK’s must-see gardens’ and boasting a prestigious European garden award for the ‘Restoration, Enhancement and Development of a Historic Park or Garden’. Whether your group is looking for a garden with peace and quiet, or fun and action with its adventure playground, Barefoot walk, maze, miniature train and lake cruises, bring them to Trentham to enjoy quality time in the great outdoors, all year round. Open: Every day except Christmas Day. See www.trentham.co.uk or call 01782 646646, as seasonal variations apply. Refreshments: Italian Garden Tearoom & Lakeside Café within Trentham Gardens. See Meal Stops for Trentham Shopping Village. Minimum Recommended Visit Time: Half day. Coach Parking: FREE on site. Driver Incentive: Free admission and lunch for drivers bringing groups of 12+ to Trentham Gardens. www.trentham.co.uk The nation’s best ‘upstairs downstairs’ experience with mansion house, servants’ quarters, farm, mill and dairy, walled garden, tearoom, play-park, land train and craft workshops all set in 900 acres of breathtaking parkland. Meet costumed characters going about their work. Explore the Earl’s private rooms and hear stories of one of the nation’s grandest families. Milford, Stafford, Staffordshire, ST17 0XB T: 0845 4598900 E: groups@shugborough.org.uk Minimum Number: 15. Group Rate: From £10.00. Advanced Booking Necessary: Yes. Contact: Group Sales & Promotions. Open: Year round opening, daytime and evening groups. Refreshments: Licensed tea room serving home-made food. Minimum Recommended Visit Time: 3 hours. Coach Parking: On site. www.shugborough.org.uk 14 Car park Coach park Amazing Victorian garden created by Darwin and correspondent James Bateman as an extension of his beliefs, scientific interests and collection of plants. Visit the Italian terrace, Chinese inspired garden, dahlia walk and the oldest surviving golden larch in Britain brought from China by the great plant hunter Robert Fortune. Grange Road, Biddulph, Stoke-on-Trent, ST8 7SD T: 01782 517999 E: biddulphgrange@ nationaltrust.org.uk Minimum Number: 15. Maximum Group Size: 52. Group Rate: Adult £6.20. Advanced Booking Necessary: Yes. Contact: Visitor Services Manager. Open: 13th Feb – 31st Mar, Mon to Sun, 11.00am – 3.30pm. 1st April – 5th Nov, Mon to Sun, 11.00am – 5.30pm. 9th Nov – 23rd Dec, Fri to Mon, 11.00am – 3.30pm. Refreshments: Tearoom, open as garden. Minimum Recommended Visit Time: 2 hours. Coach Parking: On site. www.nationaltrust.org.uk/biddulphgrange Toilets Wheelchair accessible toilet Overseas delivery Ford Green Hall Rode Hall & Gardens Home to the Ford family for nearly 200 years, Ford Green Hall is a 17th century timber-framed farmhouse complete with period garden offering visitors a fascinating insight into the life of the 17th century. The rooms are furnished with an outstanding collection of textiles, ceramics and furniture. Family friendly displays. An 18th century house set in a Repton landscape containing fine furniture and porcelain. The garden is renowned for snowdrops in February followed by rhododendrons and azaleas in May. Ford Green Road, Smallthorne, Stoke-on-Trent, ST6 1NG T: 01782 233195 E: ford.green.hall@stoke.gov.uk Minimum Number: 15. Group Rate: Please call for details. Advanced Booking Necessary: Yes. www.stoke.gov.uk/museum Refreshments Open: Please telephone or see website for opening days and times. Refreshments: Small tearoom serving light refreshments. Larger groups will be split into two. Minimum Recommended Visit Time: 1 hour. Coach Parking: Adjacent. Rode Hall, Scholar Green, Cheshire, ST7 3QP T: 01270 873237/882961 E: enquiries@rodehall.co.uk Group Rate: House & Garden: Adults £6.00, under 16’s Free, Concessions £5.00. Garden Only: Adult £4.00, under 16’s Free, Concessions £3.00. Open: Snowdrop walks: 28th Jan to 11th Mar, Tues to Sun 12.00pm – 4.00pm. 3rd April – 27th Sep: Gardens open Tues to Thurs & Bank Holidays 12.00pm – 5.00pm, Hall open Weds and Bank Holidays Mondays only. Refreshments: A selection of homemade cakes, cream teas and hot and cold drinks are available from the tea room. Minimum Recommended Visit Time: 1 hour. Coach Parking: On site. www.rodehall.co.uk www.visitstoke.co.uk/groups 15 National Brewery Centre Anderton Boat Lift The ‘Brewing Experience’ celebrates the social history of the development of brewing – the real life experiences and stories of the people who helped to build Burton’s world-renowned brewing reputation. A variety of specialist guided tours of The National Brewery Centre and the Molson Coors brewery are available. Anderton Boat Lift – an attraction for all the seasons. Enjoy a 30 minute boat trip on the glass top Edwin Clark as the magnificent Victorian Boat Lift towers above you. Travel through time as the boatmaster recounts its fascinating history. Leisure and Entertainment Leisure and Entertainment The Trentham Estate Stone Road, Trentham, Stoke-on-Trent, ST4 8JG T: 01782 646646 E: enquiry@trentham.co.uk Minimum Group Size: Varies per attraction, see separate entries. Group Rate: Varies per attraction, see separate entries. Open: Varies per attraction, see separate entries. Refreshments: A variety of food and drink outlets, see Meal Stops. Minimum Recommended Visit Time: Varies per attraction, see separate entries. Coach Parking: FREE on-site Home to Trentham Gardens, Trentham Monkey Forest, Aerial Extreme and Trentham Shopping Village – this is a destination with something to please everyone! For an uplifting experience visit Trentham Gardens with its vast perennial plantings providing breathtaking vistas that change throughout the seasons. This stunning contemporary revival of an historic garden has made it amongst the very best in the UK. Encompassing 725 acres, take a stroll around the Estate with its mile long lake, through the woodlands and parklands. For the young and young at heart, get naked from the knees down and take the UK’s first barefoot walk. Hide and speak in the maze, swing into action in the adventure playground, take a trip on the catamaran or miniature train. Experience distinctively different shopping at Trentham Shopping Village, with 60 timber lodges housing over 50 shops, 14 cafes and restaurants and the massively impressive Trentham Garden Centre. Get up close and personal with 140 free-roaming Barbary macaques at Trentham Monkey Forest or take a high rope adventure at Aerial Extreme. You can even stay over at the on-site Premier Inn! Trentham Monkey Forest There’s something for the whole family, with of terrific Stone Road, Trentham, Stoke-onOpen: Varies pertons attraction, see rides, ST4 amazing of all entries. ages will enjoy an Trent, 8JG live shows. Guests separate www.trentham.co.uk Telephone: 646646 fun-packed Refreshments: of food abundance01782 of fabulous, activitiesA- variety you can Email: enquiry@trentham. and drink outlets, see Meal Stops. scream, let off steam, ride and slide. co.uk www.trentham.co.uk Minimum Recommended Visit Alton, Staffordshire, Open:Varies Theme Park open daily Minimum Group Size: ST10 Varies4DB per Time: per attraction, see from 24 March T: 0870 444 4455 attraction, see separate entries. separate entries.to 4 November 2012. Parking: Park grounds open attraction, Coach FREE are on-site Group Rate: Rate:Varies Pleaseper telephone from 9.30am until one hour see separate entries. for rates. after the rides and attractions Minimum Recommended close. The rides are open from Visit Time: All day. 10.00am; closing times are shown daily. Coach Parking: On site. www.altontowers.com Aerial Extreme A unique fun packed experience on one of the world’s most awesome adventure rope courses! Great for anyone over 1.4m! Trentham Estate, The South Entrance, Stone Road, Trentham, Stoke-on-Trent, ST12 9HR T: 0845 6521736 E: info@aerialextreme.co.uk Open: Times vary, please phone or check our website for details. Admission: Adult (16+) £24.00, Child (over 1.4m) £19.00, 10% discount on group bookings. Coach Parking: On site. www.aerialextreme.co.uk 16 Car park Coach park Lift Lane, Anderton, Northwich, Cheshire, CW9 6FW T: 01606 786777 E: info@andertonboatlift.co.uk Group Rate: Please contact Anderton Boat Lift for times and prices. Minimum Group Size: Special discounted entrance rates for parties of 12 or more. www.andertonboatlift.co.uk Regent Theatre Kilnworx Climbing Centre Minimum Number: 10. Box Office Open: Mon to Sat 10.00am – 6.00pm. Refreshments: Bar areas. Coach Parking: Pick up and set down points on Pall Mall. Coach Parking on Hinde Street. www.regenttheatre.co.uk Kilnworx is an indoor climbing and adventure centre with over 100 routes equipped for top rope and lead climbing, complete with traversing wall. Wycliffe Hall, Wycliffe Street, Burslem, Stoke-on-Trent, ST6 3ET T: 0845 2242208 E: climb@kilnworx.co.uk Open: Mon to Fri 10.00am to 10.00pm. Sat & Sun 10.00am – 8.00pm. Closed Christmas Day, Boxing Day, New Years Day. Group Rate: Adults from £6.00 to £8.50, Child (16 and under) from £4.00 to £7.50. New Vic Theatre A unique experience for everyone. Come to the only place in Britain where you can walk amongst 140 Barbary macaques roaming free in 60 acres of beautiful English Forest. Walking in the park you are transported into a different world through close contact with the monkeys. Guides are positioned along the paths and are happy to answer any questions. Hourly feeding talks. Newcastle-under-Lyme, Staffordshire, ST5 0JG Box Office: 01782 717962 E: tickets@newvictheatre.org.uk Minimum Number: 10 Trentham Estate, The South Entrance, Stone Road, Trentham, Stoke-on-Trent, ST4 8AY T: 01782 659845 E: info@monkey-forest.com Minimum Number: 20. Group Rate: Adults £6.50, Child (3-14) £4.50. Advanced Booking Necessary: No. Contact: Joy. Coach Parking: On site. www.newvictheatre.org.uk Open: School holidays and weekends from 11th Feb to end of Mar. Every day from 31st Mar to 4th Nov. Open from 10.00am (see website for seasonal variations in closing times). Last admission one hour before closing. Refreshments: Banana café offering home cooked food. Picnic area. Minimum Recommended Visit Time: 2 hours. Wheelchair accessible toilet Overseas delivery Box Office Open: 10.00am – 7.00pm. Refreshments: Restaurant and bar areas. Coach Parking: Yes, pre-booking essential. Bagnall Street, Stoke-on-Trent City Centre, ST1 3AD Group Hotline: 0870 060 6619 Box Office: 0870 060 6649 Minimum Number: 10. www.kilnworx.co.uk Churnet Valley Railway Truly picturesque heritage steam railway hidden deep in the Churnet Valley. Begin your journey at either Cheddleton or Kingsley and Froghall Station and travel to the hamlet of Consall Forge and through the tunnel at Leekbrook. Victoria Hall www.victoria-hall.info Refreshments Advanced Booking Necessary: Yes Contact: Carly Hardy 01606 786777 Open: Trips operating 7 days a week from April to September. Minimum Recommended Visit Time: Half day Refreshments: Relax in the welcoming café area and admire the view from the panoramic viewing platform. Coach Parking: On site. www.nationalbrewerycentre.co.uk Piccadilly, Stoke-on-Trent City Centre, ST1 1AP Group Hotline: 0870 060 6619 Box Office: 0870 060 6649 E: regenttheatre@ theambassadors.com www.monkey-forest.com Toilets Open: 7 days all year except Christmas Day and Boxing Day Minimum number: 10 Group Rate: From £7.50 per person Refreshments: Café and Restaurant on site. Coach Parking: Free on site. Check out our fun-packed events programme and latest information at www.trentham.co.uk www.trentham.co.uk Alton Towers Horninglow Street, Burton-upon-Trent, Staffordshire, DE14 1NG T: 01283 532880 E: info@national brewerycentre.co.uk Box Office Open: Mon to Sat 10.00am – 6.00pm. Refreshments: Bar areas. Coach Parking: Pick up and set down points on Bagnall Street. Coach Parking on Hinde Street. Kingsley & Froghall Station, Froghall, Staffordshire, ST10 2HA T: 01538 750755 E: enquiries@churnet-valley-railway Minimum number: 15 Group rate: Please call for details Advanced Booking Necessary: Yes Open: Please see website or call for details Refreshments: Tea rooms open on days that trains are running. Coach parking: On site. www.churnet-valley-railway.co.uk www.visitstoke.co.uk/groups 17 BEST WESTERN PLUS Stoke-on-Trent Moat House The Trentham Estate Meal Stop Gladstone Pottery Museum Restaurant Accommodation and Meal Stops Accommodation and Meal Stops Restaurant offering full range from snacks to full menu including buffets. Uttoxeter Road, Longton, Stoke-on-Trent, ST3 1PQ T: 01782 237777 E: gladstone@stoke.gov.uk Maximum Capacity: 54. To book any accommodation see www.visitstoke.co.uk/groups or contact the Stoke-on-Trent Tourist Information Centre on 01782 236000. T – Twin, D – Double, S – Single, F– Family, PBS – With private bath or shower. Advanced Booking Necessary: Yes. Coach Parking: On site Holiday Inn Express Stoke-on-Trent Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, ST4 4EG Bedrooms: 44T 19D 60F 123PBS T: 01782 377000 E: info@expressstoke.co.uk A modern hotel offering excellent facilities and a unique and contemporary style décor throughout. Full leisure club, spa and beauty, large restaurant, comfortable bar and lounge. Situated on Festival Park and near to Alton Towers. Minimum Number: 22. Maximum Number: 90. Group Rate: From £26 pppn B&B. Contact: Steven Sambrook. Coach Parking: On site. www.holidayinn.com Holiday Inn Stoke-on-Trent M6 J15 Clayton Road, Newcastle-under-Lyme, Staffordshire, ST5 4DL Bedrooms: 28S 9T 43D 118PBS T: 0871 942 9077 E: reservations-stoke@ihg.com Coach Parking: On site. Minimum Number: 9 rooms. Group Rate: From £20 pppn B&B; £25 pppn DBB. Contact: Reservations. Coach Parking: Free on site. Café Museum at The Potteries Museum & Art Gallery Just 5 minutes from J15 M6, Trentham Shopping Village is the ideal stop with 50 shops and 14 eateries, there’s something to suit every taste, from traditional pies to Mediterranean brasserie! Most have alfresco tables too, with covers ranging from 30-300 with a choice of table, buffet or informal service. The Café Museum at The Potteries Museum & Art Gallery serves a wide selection of hot and cold food and beverages, including ‘Staffordshire Oatcakes’. Stone Road, Trentham, Stoke-on-Trent, ST4 8JG T: 01782 646646 E: enquiry@trentham.co.uk Bethesda Street, City Centre, Stoke-on-Trent, ST1 3DW T: 01782 232323 E: museums@stoke.gov.uk Meals Offered: 14 restaurants and cafes on site. £5 meal voucher for all coach drivers. Maximum Capacity: 300. Open: 10.00am – 6.00pm (seasonal variations apply). Coach Parking: FREE on site. Meals Offered: A wide selection of hot and cold food and beverages, including Staffordshire Oatcakes. Maximum number: 40 Open: Mon to Sat 10.00am – 5.00pm, Sun 2.00pm – 5.00pm www.holidayinn.com www.bw-stokeontrentmoathouse.co.uk www.trentham.co.uk www.stoke.gov.uk/museum Quality Hotel Stoke-on-Trent BEST WESTERN Manor House Hotel Wedgwood Tea Room Aynsley Coffee Shop, Longton Situated within the heart of The Potteries and central to most locations. Only 18 miles to Alton Towers. Also close by is Wedgwood Museum, Trentham Estate, and Trentham Monkey Forest. On site leisure club with swimming pool, hair salon, two bars and contemporary restaurant. Children welcome. Free coach parking. Free WiFi.136 en-suite bedrooms. Ideally located 3 miles from junction 16 of the M6 motorway on the Staffordshire/Cheshire border. The Best Western Manor House Hotel is an ideal base for touring The Potteries and Cheshire countryside. We offer 57 traditionally decorated ensuite bedrooms, swimming pool and jacuzzi, restaurant and bar. Free WiFi and parking. Exclusive to groups is the Wedgwood Tea Room. This classic and sophisticated Tea Room will offer a unique British tea experience. Various tea stand menus are available including a delicious selection of finger sandwiches, pastries, cakes and savouries served on tri-tiered stands to complement a selection of specialist teas served in stunning Wedgwood china. The Tea Room sits alongside the ever popular Ivy House self-service restaurant. Serving tea and light refreshments including home made cakes and local Staffordshire oatcakes, the coffee shop is available to all visitors. Everything served on Aynsley’s fine bone china. 66 Trinity Street, City Centre, Stoke-on-Trent, ST1 5NB Bedrooms: 24S 35T 44D 25F 136PBS T: 01782 202361 E: enquiries@ qualityhotelsstoke.co.uk Minimum Number: 10 rooms. Maximum Number: 90 rooms. Group Rate: From £18pppn B&B; from £25pppn DBB. Contact: Reservations. Coach Parking: On site. www.princehotels.co.uk 18 Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, ST1 5BQ Bedrooms: 19T 20D 108T/D/F 147PBS T: 01782 609900 E: revenue.manager.stoke @qmh-hotels.com www.stoke.gov.uk/museum Car park Audley Road, Alsager, Stoke-onTrent, ST7 2QQ Bedrooms: 9S 15T 29D 4F 57PBS T: 01270 884000 E: mhres@compasshotels.co.uk Minimum Number: 20. Maximum Number: 54. Group Rate: From £25 pppn B&B; from £30 pppn DBB. Contact: Reservations. Coach Parking: Free on site. www.manorhouse-alsager.co.uk Coach park Toilets Wheelchair accessible toilet Overseas delivery Wedgwood Visitor Centre, Barlaston, Stoke-on-Trent, ST12 9ER T: 01782 282986 E: bookings@wwrd.com Maximum Number: 50 in the tea room, 200 in the restaurant. Booking essential for the Tea Room. Open: Mon to Fri 10.00am – 5.00pm, Sat & Sun 10.00am – 4.00pm. Meals Offered: Traditional English Tea Room, plus self-service restaurant serves a wide range of hot and cold meals and snacks. Contact: Wedgwood Visitor Centre. Coach Parking: On site. www.wedgwoodvisitorcentre.com Refreshments Sutherland Road, Longton, Stoke-on-Trent, ST3 1HZ T: 01782 339420 E: factoryshop@aynsley.co.uk Maximum Number: 60 Open: Tues to Fri 11.00am – 3.00pm, Sat 10.00am – 4.00pm Contact: Alison Bennion Coach Parking: On site www.aynsley.co.uk www.visitstoke.co.uk/groups 19 Stoke-on-Trent Tourist Information Centre Make the award-winning Tourist Information Centre your first port of call when planning your visit. We can help you with what to see, where to go and how to get there! We can provide you with brochures and information for local, regional and national attractions. Not only will you find leaflets, maps, factsheets and guidebooks, but you can purchase event, theatre, attraction and rail tickets to make the most of your visit here. You will find us at We are open Victoria Hall, Cultural Quarter, Stoke-on-Trent City Centre, ST1 3AD Tel: 01782 236000 stoke.tic@stoke.gov.uk www.visitstoke.co.uk Mon to Fri 9.00am – 5.00pm, Sat 10.00am – 2.00pm, Closed Bank Holidays. Stoke-on-Trent Groups Desk What can we do for you? • Accommodation information • Suggest venues for lunch, dinner and rest-stops • Coach parking information • Itineraries • Attractions information • Up to date event information CONTACT THE GROUPS DESK NOW Tel: 01782 236084 Email: tourism@stoke.gov.uk Web: www.visitstoke.co.uk/groups 20 www.visitstoke.co.uk/groups 21 Support Services Stoke-on-Trent Tourism is pleased to offer a range of support services to help you when planning your group visit to the City, be it for a day, short stay or longer. Contact details Itinerary Planning For further information please contact: Sam Hall, Stoke-on-Trent Tourism, Stoke-on-Trent City Council, Hanley Town Hall, Albion Street, Stoke-on-Trent City Centre, ST1 1XP T: 01782 232817 or 01782 236084 E: tourism@stoke.gov.uk www.visitstoke.co.uk/groups Suggestions and ideas for itineraries/packages. Coach Drivers Maps The operators listed below offer a wide range of transport arrangements and can also help you with route and itinerary planning. Series of maps highlighting coach parking, factory shops and attractions in the individual towns. If you require more copies please call 01782 236084. Promotional Print Supplies of consumer print, general visitor maps etc, for distribution to members of booked groups. Image bank on www.visitstoke.co.uk A comprehensive selection of images available for use in your promotional print. Familiarisation Visits Come and see everything that Stoke-on-Trent and the surrounding area has to offer group visitors at a time and date convenient to you. Let us know what your group are interested in. We will then do a personalised itinerary, liaise with the relevant attractions who will show you around, and give you all the contacts and information required to ensure that your future group visit is a success. Contact the Groups Desk on 01782 236084/232817 with an idea of dates when you would like to do your familiarisation visit and we will organise everything for you from there. Web Site Log on to www.visitstoke.co.uk/groups for more information on The Potteries, Stoke-on-Trent. Stoke-on-Trent based Coach and Tour Operators • B akers Coaches The Coach Travel Centre, Prospect Way, Victoria Business Park, Biddulph, Stoke-on-Trent, ST8 7PL. T: 01782 522101 F: 01782 522363 • P rocters Coaches Dewsbury Road, Fenton, Stoke-on-Trent, ST4 2TE. T: 01782 846031 F: 01782 744732 • C opeland’s Tours 1005 Uttoxeter Road, Meir, Stoke-on-Trent, ST3 6HE. T: 01782 334466 Tourist Information Centre Victoria Hall, Cultural Quarter, City Centre, Stoke-on-Trent, ST1 3AD. T: 01782 236000 E: stoke.tic@stoke.gov.uk Open: Monday to Friday 9.00am – 5.00pm, Saturday 10.00am – 2.00pm Factory Holidays Factory tours are not available during factory holidays. The dates here are inclusive and show factory holidays for 2012. Most factory shops remain open but we advise you to check before you travel. The Visitor Centres are open throughout the year except Christmas week and New Year’s Day. Easter Friday 6th April and working week of 9th April May Day Monday 7th May Spring Bank Holiday Monday 4th June 22 Queens Jubilee Tuesday 5th June Annual Thursday 21st June, Friday 22nd June and working weeks of 25th June and 2nd July Late Summer Thursday 23rd August, Friday 24th August and working week of 27th August Christmas Working week of 24th December Stoke-on-Trent Coach Maps 2012 Stoke-on-Trent Tourism have produced a booklet containing a series of maps highlighting coach parking, factory shops and attractions in the individual towns. The booklet should be inside this flap. If it is missing or if you would like additional copies, please telephone 01782 236084.
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