1. No category

Thermo-chiller Support Guide
SMC Asia
Thermo-chiller
HRSH090
Inverter type
Thermo-chiller
HRSE
Basic type
Thermo-chiller
HRS
Standard type
Thermo-chiller
HRSH
Inverter type
P-E14-7A A
SMC’s Thermo-chiller Service Network in Asia
SMC’s Asia service network includes 12
Network in Asia
local subsidiaries, 10 production facilities,
more than 120 sales offices, and about
2,200 staff members, and covers 25
1
countries and regions including ASEAN
4
countries, Asian NIES, Australia and New
Zealand, and 2 of 4 BRIC countries—India
2
and China. Support for countries such as
3
7
Indonesia, Israel, and Saudi Arabia are
8
taken care of by major local distributors that
6
w o r k closely with SMC Japan. SMC
established a reliable support system for
5
users operating in Asia/Oceania.
9
INDEX
1
2
Hong Kong
SMC Pneumatics (Hong Kong) Ltd.·· · · · · · Page 3
3
Taiwan
SMC Pneumatics (Taiwan) Co.,Ltd.· · · · · · · Page 3
4
A
China
SMC (China) Co.,Ltd.·· · · · · · · · · · · · · · · · · · · · · · · · · · Page 2
SMC Pneumatics (Guangzhou) Ltd.·· · · · · · Page 2
1
5
Singapore
SMC Pneumatics (S.E.A.) Pte.Ltd.······· ·· Page 4
6
Malaysia
SMC Pneumatics (S.E.A.) Sdn.Bhd.····· ·· Page 5
7
Thailand
SMC (Thailand) Ltd.····························· Page 6
8
Philippines
Shoketsu SMC Corporation················ ·· Page 6
9
Indonesia
PT. SMC Pneumatics Indonesia········ Back cover
Korea
SMC Pneumatics Korea Co.,Ltd.·· · · · · · · · · · Page 4
Thermo-chiller HRSH
Thermo-chiller HRS
Inverter type
Standard type
Thermo-chiller
HRSH090
Thermo-chiller
HRSE
Inverter type
Basic type
China <Beijing & Shanghai Area>
Address
Phone
Fax
Contact
URL
SMC (China) Co.,Ltd.
A2 Xingsheng Street, BDA, Beijing 100176, China
(010)67882111
(010)67881837
Wubing
wubing@smc.com.cn
Chentong
chentong@smc.com.cn
Weizheng
weizheng@smc.com.cn
www.smc.com.cn
Introduction of technical support system
Beijing Chiller Support Center
Shanghai Chiller Support Center
Maintenance
Chiller repair Product & part
provide
room
Part replacement Refrigeration circuit repair Partner company
Region
Sales
engineer
Beijing
V
V
V
V
V
V
Shanghai
V
V
V
V
V
V
V: Available —: Not available
China <Guangzhou Area>
Address
Phone
Fax
Contact
URL
SMC Pneumatics (Guangzhou) Ltd.
, Dongming Road 3, Science Park, Guangzhou Hi-Tech
2
Industrial Development Zone, Guangzhou, China
(020)28397668
(020)28397669
Chen Peien
technicalsupport@smcgz.com.cn
www.smc.com.cn
Introduction of technical support system
Region
Guangzhou
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
V
V
V
V
V
—
V: Available —: Not available
2A
Hong Kong
Address
Phone
Fax
Contact
URL
SMC Pneumatics (Hong Kong) Ltd.
9/F., Clifford Centre, 778-784 Cheung Sha Wan Road, Kowloon, Hong
2
Kong
2744-0121
2785-1314
Peter Chow
smchk@smchk.com.hk
www.smchk.com.hk
Introduction of technical support system
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
Region
Hong Kong
V
V
V
V
V
V: Available —: Not available
Taiwan
Address
Phone
Fax
Contact
URL
SMC Pneumatics (Taiwan) Co.,Ltd.
No.9, Ningxia E. 4th St., Xitun Dist., Taichung City 407, Taiwan (R.O.C.)
(04)23150851
(04)23157163
Hsinchu: C.L.Chang
c.l.chang@smc.com.tw
P.C.Tsai
p.c.tsai@smc.com.tw
Taichung:C.Y.Luo
c.y.luo@smc.com.tw
Y.C.Chen
y.c.chen@smc.com.tw
www.smc.com.tw
Introduction of technical support system
CHILUNG
T'AIPEI
T'AOYÜAN
T'AIPEI
Hsinchu
HSINCHU
HSINCHU
MIAOLI
Taichung
T'AICHUNG
ILAN
T'AICHUNG
CHANGHUA
P'ENGHU
YÜANLIN
CHIAI
Tainan
NANT'OU HUALIEN
CHIAI
T'AINAN
T'AINAN
KAOHSIUNG
T'AITUNG
KAOHSIUNG
P'INGTUNG
Region
Sales
engineer
Taiwan
V
V: Available —: Not available
A
3
Maintenance
Chiller repair Product & part
provide
room
Part replacement Refrigeration circuit repair Partner company
V
V
V
V
—
—
Korea
Address
Phone
Fax
Contact
URL
SMC Pneumatics Korea Co.,Ltd.
18-3 Yeouido-dong, Scout B/D 8F, Yeongdeungpo-gu, Seoul,
150-914, Korea
(02)3219-0700
(02)3219-0702
Eom Ick Han
chiller@smckorea.co.kr
www.smckorea.co.kr
Introduction of technical support system
Region
Sales
engineer
Korea
V
Maintenance
Chiller repair Product & part
provide
room
Part replacement Refrigeration circuit repair Partner company
—
V
(Partner company)
V
V
(Partner company)
V
V: Available —: Not available
Singapore
Address
Phone
Fax
Contact
URL
SMC Pneumatics (S.E.A.) Pte.Ltd.
(Sales subsidiary)
33 Tuas Avenue 8 Singapore 639251
6861-0888
6861-1889
Chiller service
service@smcsing.com.sg
www.smcsing.com.sg
Introduction of technical support system
Chiller installation and commissioning
On-site/Off-site diagnose and repair
V Ready stock support of chiller and spare parts
V Complimentary chiller trial unit evaluation
V Technical inquiry help line: 65-6854 9153
V
V
Region
Singapore
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
V
V
V
V
—
(engage third party
servicing company)
—
V: Available —: Not available
Partner company
Compitek Corporation Pte Ltd
Address
Phone
Changi North Street 1 Hermes-Epitek Centre, Singapore 498816
4
65-6349 8836
Switer Engineering (FE) Pte Ltd
Address
Phone
URL
1003 Toa Payoh Industrial Park #06-1519, Singapore 319075
65-6256 2900
http://www.switer.com.sg
Crest Technology Pte Ltd
Address
Phone
URL
2 Loyang Lane #02-02, Singapore 508913
65-6546 4811
http://www.crest-technology.com
4
Malaysia
Address
Phone
Fax
Contact
URL
SMC Pneumatics (S.E.A.) Sdn. Bhd.
ot 36, Jalan Delima 1/1, Subang Hi-Tech Industrial Park,
L
47500 Subang Jaya, Selangor Malaysia
(03)56350590
(03)56350601
sales@smcmy.com.my
Eddie Tee Choon Chin
eddietee-pg@smcmy.com.my
www.smcmy.com.my
Introduction of technical support system
ocal engineering team to support on chiller installation and commissioning
L
Local engineering team to support on site or off site trouble shooting of chiller
V Ready stock of HRS chiller spare parts in Malaysia HQ main store
V Chiller Basic Knowledge and Basic Periodical Maintenance Knowledge Training
by engineering department
V HRS Chiller trial unit program for customer
V
V
Region
Malaysia
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
V
—
V
V
—
V
V: Available —: Not available
Partner company
For Central Region and Southern Region:
HI-TECH VACUUM SERVICES (M) SDN BHD (571407-M)
Address
Phone
Fax
URL
Service Scope
Service Hour
Contact
o. 52, Jalan Industri USJ 1/1, Taman Perindustrian USJ 1, 47600 Subang Jaya,
N
Selangor, Malaysia.
+60-(0)3 8024 8140, 8024 2097, 8023 3858 (Japanese Speaker)
+60-(0)3 8024 2143, 8024 7026
www.htvsm.com
htvacuum@htvsm.com
Off site troubleshooting, Periodical maintenance service, Repair & replace of parts
Monday to Friday, 9 am to 5 pm
NG KS
+6012-3882262
nks@htvsm.com
For Northern Region:
United BC Team Sdn Bhd
Address
Phone
Fax
URL
Technical Support
Service Scope
Service Hour
Contact
5
o. 12, Jalan Kedidi 2, Sungai Ara,11900, Penang, Malaysia
N
+604 642 1680
+604 641 1680
www.ubct.com.my/
info@ubct.com.my
SMC Japan Chiller Service Partner, Naigai Tec Japan (URL: www.naigaitec.co.jp)
Periodical maintenance service, Repair & replace of parts.
Monday to Friday, 9 am to 5 pm
BC Tan
+6012-438 1680
bctan@ubct.com.my
Thailand
Address
SMC (Thailand) Ltd.
134/6 M.5 Tiwanon Rd., Bangkadi A.Muang, Pathumthani
12000, Thailand
(02)963-7099
(02)501-2937
Sukhom
sal-sukhom.k@mail.smcthai.co.th
Krisada
sal-krisada.c@mail.smcthai.co.th
www.smcthai.co.th
Phone
Fax
Contact
URL
Introduction of technical support system
Service Center
CHIANG RAI
PHAYAO
CHIANG MAI
NAN
1.
LAMPANG
MAE HONG
SON
PHRAE
LAMPHUN
NONG KHAI
UTTARADIT
TAK
LOEI
SUKHOTHAI
NAKHON
UDON THANI SAKON PHANOM
NAKHON
NONG BUA
LAMPHU
PHITSANULOK
UTHAI
THANI CHAINAT LOP BURI
SUPHAN
BURI
KANCHANABURI
2.
NAKHON
RATCHASIMA
SARA BURI
3.
BURI RAM
AYUTTHAYA
NAKHON
NAYOK PRACHIN
BURI
SA KAEO
NAKHON
PATHOM
RAT BURI
CHACHOENGSAO
1.Lumphun, Northern of Thailand
MUKDAHAN
KALASIN
KHON KAEN
KAMPHAENG
PHETCHABUN
PHET
PHICHIT
CHAIYUPHUM
MAHA
SARAKHAM YASOTHON
AMNAT
ROI ET
NAKHON SAWAN
CHAROEN
2.Nakornrachasrima, North-Eastern of Thailand
UBON
RACHATHANI
SURIN SI SA KET
3.Pathumthani, (Head Office) Central of Thailand
CHON BURI
PHET BURI
RAYONG
CHANTHABURI
TRAT
PRACHUAP
KHIRI KHAN
CHUMPHON
Region
RANONG
Thailand
SURAT
THANI
PHANGNGA
PHUKET
KRABI
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
V
V
V
V
V
V
NAKHON SI
THAMMARAT
V: Available —: Not available
PHATTHALUNG
TRANG
SONG KHLA
SATUN
PATTANI
YALA
NARATHIWAT
Philippines
Address
Phone
Fax
Contact
URL
Shoketsu SMC Corporation
Bldg. 7 Don Mariano Lim, Industrial Complex Alabang –
Zapote Road, Almanza, Las Piñas City, Philippines
(02)809-0565
(02)809-0586
Dennet Lino
dennet.lino@shoketsu-smc.com.ph
Reano Lopez
rey.lopez@shoketsu–smc.com.ph
www. shoketsu-smc.com.ph
Introduction of technical support system
V
V
Region
Philippines
otal employee: 50
T
Engineering & Technical Staff: 7
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
V
—
V
V
—
—
V: Available —: Not available
6A
Indonesia
Address
Phone
Contact
URL
PT. SMC Pneumatics Indonesia
EJIP Industrial Park Plot 6J-1 Cikarang Selatan – Bekasi
17550, Indonesia
(0)21897-1123
Iwan Kurniawan
iwan.k@smcid.co.id
www.smcid.co.id
Introduction of technical support system
Region
Indonesia
Chiller Support Team (Indonesia)
A
Maintenance
Chiller repair Product & part
Sales
room
provide
engineer
Part replacement Refrigeration circuit repair Partner company
V
V: Available —: Not available
—
V
—
—
—