The Changing Face of Gambling Regulation The day will take the form of an input from the presenter covering important areas of interest for all those involved in the gambling world, whether they are operators’ regulators, customers of students. The main points covered will include:  The main differences between jurisdictions and the increasing ‘regulatory’ role of operators and their trade associations in the UK. In many cases this can result in ‘self-regulation and reporting’ with a widening gap between operators and their regulators. Does this lead to less effective regulation?  Customer service and practices, including the ever increasing importance of ‘social responsibility’ and ‘protection of customers’. A key question here is – How far can operators realistically go in order to protect customers from their chosen pastime?  Introduction of the 4th AML Directive. What does it mean for you? ….. and ….. the recent introduction in the UK of the ‘point of consumption law’ and the effects this will have on overseas operators. * accredited with 6.5 hours of structured CPE qualifying for the attainment of (1 hour) Core & (5.5 hours) Professional Development Competencies Target Audience: of general interest to all gambling operators but of special interest to both land based and remote casino operators. The event would be best suited to Compliance Directors/Managers, Regulators, Social Responsibility Groups and anyone with an interest in current trends in the gambling world. General Information Date: 26th March 2015 (Thursday) Time: 9.00am – 5.00pm Venue: Castille Institute, 2, Casa Leone, Triq l-Imhazen, Pjazza Robert Sammut, Floriana Course Outline 8.30 am – 9.00 am Registration & Welcome Coffee 9.00 am – 11.00 am Differences of rules between the UK – Malta jurisdictions The Gaming Act 1998 (Malta) shares a number of similarities with the Gaming Act 1968 (UK), the latter considered to have been a ‘restrictive legislation’ only permitting gambling in accordance with a very strict set of rules. It is noticeable that the 1998 (Malta) Act benefits from a further 30 years’ experience and is more ‘up-to-date’. The current legislation in the UK, the Gambling Act 2005 takes a vastly different approach and is based upon three overriding objectives: (a) preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime, (b) ensuring that gambling is conducted in a fair and open way, and (c) protecting children and other vulnerable persons from being harmed or exploited by gambling The regulator, the Gambling Commission has a duty to permit gambling, in so far as the Commission thinks it reasonably consistent with the pursuit of the licensing objectives. The Commission is also required to issue a comprehensive document entitled ‘Licence conditions and codes of practice’ which sets out the more practical aspects of the requirements. The Commission is keen to promote ‘self-regulation’ and is gradually adopting a more ‘hands off’ approach to regulation but which also requires a high degree of self-reporting by Operators. There is considerable scope for discussing the benefits, or otherwise, of the differences in approach, particularly in the fields of advertising, permitted games and self-regulation. 11.00am – 11.15pm Morning Coffee Break 11.15am – 1.15pm Customer Service & common practices: social responsibility By far the biggest issue within the UK gaming is ‘social responsibility’ in all its forms. Again the Commission expects the industry to take the lead. In particular the trade association, the National Casino Forum has produced a programme of work entitled ‘Playing Safe’ – www.playingsafe.org.uk The Programme is based upon seven core elements: - Responsible Gambling Culture and Governance - Protection Children & Young People (including test purchasing) - Protecting the Vulnerable (incl. a voluntary self-exclusion scheme – same arrangements in Malta) - Advice and Information for customers - Customer Interactions - Marketing & Advertising - Training & Development 1.15pm – 2.15pm Lunch Break 2.15pm – 3.15pm The 4th European AML Directive An input and discussion covering the new Directive includes: - Risk based approach to money laundering and terrorist financing - Exemptions - National Risk Assessments - Mitigation of Risks - DD/EDD and reviews - Domestic PEPs/de-PEPing - Extension from Casinos to ‘providers of gambling services’ - Staff Training … continue 3.15pm – 4.30pm UK Point of Consumption Law The current point of supply basis seems unsustainable on the basis that, without specific requirements imposed by overseas jurisdictions, operators may not be compelled to report certain information to the Gambling Commission (such as instances of suspicious betting activity). Although some operators voluntarily share information with the Gambling Commission (together with their home regulator), it is often of insufficient so to be used in an investigation. This is a particular issue in respect of the new and emerging European jurisdictions that form part of the EEA where locally based operators have an automatic right to sell into the British market. It follows that specific requirements imposed by the Gambling Commission on overseas operators who transact with British consumers are much needed to compel them to report information. The change to a point of consumption basis suggests to be the only effective approach to achieve consistent reporting requirements and therefore address the UK Government’s publicly stated reason for the Bill. 4.30pm – 5.00pm Concluding Remarks Trainer Profile Robert Good Castille Trainer & Consultant After retiring from the police service as a Superintendent Bob Good joined the Gaming Board for Great Britain where he served as an Inspector and Senior Inspector for the London and South East area supervising gambling premises including casinos, lotteries and bingo clubs. With the formation of the Gambling Commission he was promoted to a newly created post of National Compliance Manager with responsibility for casinos throughout Great Britain. Bob has wide experience of all gaming compliance matters including the introduction of new casinos under the Gambling Act 2005. He is also a non-executive director of les Ambassadeurs Club in Mayfair and is the Compliance Officer and MLRO for the Opera House Casino in Yorkshire. Bob holds a Personal Management License from the Gambling Commission under the Gambling Act 2005. He is a member of the National Casino Forum Strategy Group and is also a member of the Independent Panel of Casino Arbitration. During his career he has attended a number of interactive Social Responsibility training sessions with GamCare, the most recent being in January 2014. Bob has achieved an excellent reputation in the areas of investigation, compliance and problem solving throughout his careers with Essex Police, The Gaming Board for Great Britain and the Gambling Commission. Since April 2012 he has worked as an Independent Consultant in the gaming industry with clients in various parts of the country and abroad. The Changing Face of Gambling Regulation Registration Methods 1. Complete, scan and email your registration to rsultana@castilleresources.com 2. Complete section below and mail registration form together with cheque* payment to: Castille Institute, Casa Leone, Pjazza Robert Sammut, Floriana FRN 1200, Malta *Cheque payments in euro denomination should be made payable to Castille Staffing Limited. For payments by bank transfer please pay fees to the Castille Euro Bank Account on IBAN: MT98 MMEB 4433 6000 0000 3330 7133 001 Name (Mr/Mrs/Ms/Dr) _____________________________________________________________ Position / Department _____________________________________________________________ Company _____________________________________________________________ Address _____________________________________________________________ _____________________________________________________________ Telephone _____________________________________________________________ Email _____________________________________________________________ I have read and understood the booking terms and conditions Signature _____________________________________________________________ Date _____________________________________________________________ Booking Terms & Conditions Registration Fee: Eur 280 The registration fee includes participation to the course, coffee break/s, lunch and documentation material, which will be distributed at the beginning of the event. All bookings are considered binding on receipt of the booking form. An Invoice will be sent upon receipt of registration form. Please note that payment must be received prior to start of the training session. If you do not settle payment prior to the commencement day your participation cannot be guaranteed. We therefore consider that by signing this form you commit to settling your payment before the commencement date. Cancellation – Cancellations made within five (5) working days prior to commencement date of each course will not be accepted and the fees will not be refunded. Substitutions are welcome at any time without any additional charge. Disclaimer – Castille Institute reserved the right, in advance of the commencement date, to change or cancel any part of its published programme, or cancel the programme in its entirety due to unforeseen circumstances without penalty. You agree not to copy the training material without our written permission. 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